Brother QL-720NW manual

Network U ser’s Guid e This Network User's Guide provides useful information of wired and wireless network setti ngs using your Brother prin ter. You can also find supported protocol i nformat ion and detailed troubleshooting tips. To download the latest manual, please visit the Brother Solutions Center at (http://solutions. brot her.com/ ).[...]

i Applicable mode ls Th is Use r’s Guid e appli es to th e follo wing m odels. QL- 58 0N/71 0W/7 20N W/106 0N Definitions o f note s W e use the fo llowing icons throug hout t his User’s Guid e: Compilation and public atio n notic e Un der t he sup ervi sion of Brot her In dustri es, Ltd., t his m anual has been comp iled a nd pu blish ed, c ov[...]

ii Brother Numbers For tech nical and operat i on a l assi stance, yo u must call th e count r y wh ere you purchased th e mach i n e. Call s must be made fr om within that co untry. If you have a ny comments o r su g g esti ons, wri te to us a t:  Serv ice cent er lo cat ion s (C anad a) Fo r the lo cation of a Brot her auth ori z ed s ervic e [...]

iii Tabl e of Co nte nt s 1 Int rodu ction 1 Netwo rk f eatures .. .... ..... ..... ....... ..... .... ..... ..... ..... .... ........ .... ..... ..... .... ..... ..... ..... .... ..... ..... ..... .. .. ..... ..... ..... .... ..1 2 C ha nging you r pr inte r’s ne tw ork se tting s 2 Changing your printer’s network settings (IP address, Subnet [...]

iv B Append ix B 20 Types of n etwork connections and protoco ls ..................................................... ................................ .. ....2 0 Types of network connec tions . . . . . ............................................. ............................................. .... .... ....20 Prot o c o l s... .. ... .... ..... ..[...]

1 1 1 Network features 1 Your Brot her p rin te r can b e shar ed on a 10/10 0 MB wi r ed 1 or I EEE 802. 11b/g/ n w ireless net work using the inter nal netwo rk pri nt se rver. Th e pri nt server su pports vario us functi ons and methods o f connection depending o n th e oper a tin g system you are ru n n ing o n a n e t wo r k supporting TCP / I[...]

2 2 2 Changing yo ur printer’s ne twork se ttings (IP address , Subnet ma sk and Gate w a y) 2 Usin g the BRAdm in Light utility 2 Th e BR Admin Li ght utili ty is de sign ed for init ial se t u p o f B rothe r netw ork con ne c t ed de vices . It c an also search f or Broth er pr oducts i n a TCP/IP environment, sh o w the s tatus and confi g ur[...]

Changing you r pr i nter’s network set tings 3 2 Setting the IP addres s, Subnet Mask and Gateway using BRAdmin Light 2 a S ta r t the BRAdmi n Light u tility.  Wi ndows ® Click St art / All Progra ms / Brother / BRAdm i n Light / BRAdmin Light .  Mac intos h Start the utili ty by double- clicking one o f the followin g files. • CD-ROM /[...]

Changing you r pr i nter’s network set tings 4 2 d Ch o o se STATI C from Boot Method . Ent e r the I P Address , Subne t Mask an d Ga te way (if nee ded) of your p ri nt serve r. e Cl ick OK . f Wi th the corr e ct l y p r ogra m med IP a d dress, yo u wi ll see the Brother prin t ser ver in the device li st. Windows ® Maci ntosh[...]

Changing you r pr i nter’s network set tings 5 2 Other Ma nagement Utilities 2 You r Br other prin ter can be us ed with t he fo llowing m anage men t ut ilities in a dd ition to t he BRA dmin Light ut ility. Y ou can c hange your net wo rk se t tin gs usin g the se utilitie s. We b B ase d Ma nage men t ( web b row se r) 2 A s tand ard web b row[...]

6 3 3 Ov ervie w 3 To connect y our machine to your wi reless net work, you need t o fo l low th e s teps in th e Quick Setup G uid e . Co nfig uration usin g the C D-RO M in staller and a USB cabl e is the recom mend ed m etho d for W indow s ® and Macintosh u sers. By usin g this method, you ca n easi l y co n nect your machi ne t o your wi re l[...]

Configu r i ng your machine for a wire l es s netw o rk 7 3 Confirm your ne tw o r k environment 3 Co nnect ed to a co mpu ter wit h a W LAN acce ss po int/ro uter in t he ne twor k (Inf rast ruct ure mo de) 3 1 WLAN a ccess point/rout er 1 1 I f you r co mp uter s upp ort s Int el ® My Wi Fi Te chno lo gy (I nte l ® MW T), y ou c an u se y our c[...]

Configu r i ng your machine for a wire l es s netw o rk 8 3 Conn ecte d to a wir ele ss capa ble c omput er wi th out a WLA N ac ces s po in t/r o ut er in th e netw ork ( Ad-hoc mode) 3 This type of network does not ha ve a central WLAN access point/ro uter. Each wireless cl i ent communic a tes dire ctly with eac h othe r. W hen the Brot her w ir[...]

Configu r i ng your machine for a wire l es s netw o rk 9 3 Wireless c onfiguration temporarily usin g a USB cable (Recommen ded for Wind ow s ® and Mac intosh us ers) 3 It is r e commended t h at yo u use a PC or Ma c wirelessl y connected to yo u r ne twork for thi s meth od. You c a n remotely configure the printe r from the co mputer on the ne[...]

Configu r i ng your machine for a wire l es s netw o rk 10 3 One-pus h configurati on using W i-Fi Protected Setup™ 3 You can u se WPS to co nfi g u re your wi reless network setti ngs easil y if your WLAN acces s point /route r (A) su pport s Wi-Fi P rote cted Se tup™ (PBC 1 ). 1 P ush But ton Co nf igura tio n See the ins tallat ion pr ocedur[...]

11 4 4 Printing the Printer Set-up Information 4 The Pr inter Set tings P a ge pr i nts a re port l isti ng the networ k s etti ngs. You ca n pri nt t h e Printer Set tings P a g e using the Cut b utton o f the prin ter. The fol lowing detail s/ite ms can be prin ted:  Pro gram versio n  Pri nte r u sag e hi sto ry  Missing do t t est patt[...]

Pr inti ng the P rin ter Se t-up In for matio n 12 4 Note • To reset the network setti ngs and tu rn APIPA ON QL- 58 0N/10 60N : Press th e ON/OFF butto n to switch the machine OFF. Then, hold down the ON/OFF button for two seco nds . Cont inue hol din g do wn t he ON / OFF b ut ton, and p res s the C ut b utt o n t wic e. Al l th e ne two rk se [...]

13 5 5 Ov ervie w 5 You c an u se a st an da rd w eb bro wser to m anage a p rin ter on yo ur n etwo rk usi ng HT TP. W hen usi ng W e b Based Management, the foll o win g a re po ssible :  Di spla y p rin t e r sta t u s inf ormat ion  Change network settings such as TCP/IP in formation  Display software vers ion i nformatio n of the prin[...]

Web Bas ed Managemen t 14 5 Configuri ng the printer settin gs using Web Based Manage ment (web browser) 5 A s tand ard web b rowse r can b e use d to chan ge your prin t s erv er setting s using the H TTP (H yper Text Tra nsf er P rot oco l). a Typ e htt p:// print er_i p_ad dres s/ into your browser. (Wher e print er_i p_ addr ess is the IP addr [...]

15 6 6 Ov ervie w 6 Thi s ch ap ter expl ain s how t o reso lve t ypi cal n etw ork pr obl ems yo u may enco unte r when usin g yo ur Brot he r prin ter. If, af t er re ading this chap ter, y ou a re una ble t o reso lve yo ur pro ble m, ple ase v isit the Br other S oluti ons Center at: http://so lutions.b rother.co m/ . Trou blesh ooting 6 Ma ke [...]

Troubl eshooting 16 6 The Brother p rinter is not found on the ne t work during the QL-71 0 W/720NW ins t a llat ion. Questi on Inte r f a c e So lut ion Are you usin g security soft ware? wired/ wireless  Conf irm your settings in the i nstaller dialog.  Al l ow access when the security software alert mess age appears during the Q L-710W/720[...]

Troubl eshooting 17 6 Did your previous printing job fail? wired/ wireless  If the failed printing job is still i n yo ur com puter’s print queue, delete it.  Double -click your printer icon in the following folder and then choose Cancel All Documents i n the Prin ter menu: (Windows ® XP) Sta rt and then Printers and F axes . (Windows Vist[...]

Troubl eshooting 18 6 I want to c he c k t h a t my net work devices a re working proper ly . Questi on Inte r f a c e So lut ion Is your Brother printer, access point/router or network h ub turned on? wired/ wireless Make sure you have confirmed all instruction s in Make sure that the following items are configured before reading this chapter. uu [...]

19 A A Supporte d protoc ols and secu rity features A Appe ndix A A Interf a c e Eth ern et 10BA SE-T / 100B ASE- TX Wireless IEEE 802. 11b/g/n ( Infrastructu re Mode) IEE E 80 2. 11b ( Ad-ho c Mo de) Network (common) Protocol (IPv4) ARP, RARP, BOO TP , DHCP, APIPA (Auto IP), WINS/NetBIOS name resoluti on, DNS Resolver , mDNS, L LMNR responder, LPR[...]

20 B B In t his se ction, you wil l f ind ba sic infor mat ion ab out adv anced n etw ork fea tures o f the Bro ther prin ter al ong with ge neral n etworki n g a n d common te r ms. Th e sup ported proto cols an d the n etwor k feat ures d iffer de pendi ng on t he mo del you a re usi ng. Types of network conne ctions and protocols B Type s of ne [...]

Appendix B 21 B Net work S har ed pr int ing B In a Network Shared environmen t, each computer sends dat a via a centrally cont r ol led co mp ute r . Thi s type of comput er is o ft en calle d a “S erver” o r a “Print S e rver” . It s job i s to co n trol the p rinti ng of a ll prin t jo bs.  In a larger network, we r ecommend a Netwo r[...]

Appendix B 22 B Protoc ols B TCP /IP pr otoco ls an d f un ctio ns B Pro toc ols are th e stand ardized set s o f rules f o r tran smit ting dat a on a net work . Prot oco ls a llo w u sers t o gai n access to network connected resource s. The prin t ser ver use d on th e Br o th er print er supports the TCP/IP (Tr a n smissi on Contro l Protocol/I[...]

Appendix B 23 B LPR/LPD B Co mmo nly use d print ing pro tocols on a TC P/IP n etwor k. Cu stom R aw Po rt (Def ault is Port 91 00) B Another commonly use d pr i n tin g prot ocol on a TCP/IP network . It enable s int eracti ve data transmission. mDNS B mDNS allows th e Brother p rint server to automaticall y config ure i tse lf to work on a Mac OS[...]

Appendix B 24 B Configuri ng your printe r for a network B I P addr esse s, subn et mas ks and gat eways B To use the printer in a networke d TCP/IP environment, yo u need to configure it s I P address and subnet mask. The IP address you assign to the print server must be o n the same logical ne twork as your host compute r s. If it is not, yo u mu[...]

Appendix B 25 B Subnet m ask B Subnet masks rest rict network communicati o n.  Exa mple : Co m p uter 1 ca n tal k to Comp ut er 2 •C o m p u t e r 1 IP Add ress: 19 2.16 8.1.2 Subn et Mas k: 25 5.25 5. 255. 0 •C o m p u t e r 2 IP Add ress: 19 2.16 8.1.3 Subn et Mas k: 25 5.25 5. 255. 0 Where the 0 is in t he Subnet ma sk, there is no limi[...]

Appendix B 26 B Wirele ss n etwork te r m s and co ncepts B Spe c i fying your ne two rk B SSID (Ser vice Set Id entifie r) and chann els B You need to configure th e S SID a n d a chan n el to specify the wireless n e t wo rk yo u want to c o n nect t o.  SSI D Each wire less ne twork has its o wn uni q ue n e twork name which is technicall y r[...]

Appendix B 27 B Authentic ation methods B  Open system Wireless d evic es are allowed to acc ess the n e t wo r k with out an y authenti cation.  Shar ed k e y A secret pre- determined key is share d by al l devi ces that wi ll acce ss the wirel ess n etwork. Th e Brot her wire less pr inter u ses a WEP k ey as the pre- determ ined k ey.  [...]

Appendix B 28 B Network key B  Open system/S hared ke y with WEP This key i s a 6 4-bi t or 128-bi t val ue that mu st be entered in an ASCII or h exad ecimal fo rm a t. • 64 (40) bit ASCII: Uses 5 text charact e rs. e.g. “WSLAN” (this is case sensit ive) • 64 (4 0) bit h exa decim al: U ses 10 d igits of hexa decim al dat a. e.g. “7 1[...]

Appendix B 29 B Oth er ways to set the IP address (for advanc ed users a nd administr ator s) B Usin g DHCP to configure th e IP ad dress B The Dynamic Ho st Conf igurati on Protocol (DH CP) is one of se ve ra l automated mech anisms fo r IP address allo cat ion. If yo u have a D HCP s erver on your n etw ork, the print serve r will au toma t ica l[...]

Appendix B 30 B Usin g BOOT P to c onfigur e the IP addre ss B BO OTP is a n alterna tive t o R ARP th at has the adv antag e of all owin g confi guratio n of th e subne t mas k and gateway. I n order t o use BOOTP to config ure th e IP address make su r e that BOOTP is insta lled and r u nnin g on your h ost co mputer (i t should a ppear i n t h e[...]

Appendix B 31 B Usin g ARP to con figure th e IP address B If you are u nable to use the BRAdmin a p pl i c a ti on and your n etwo r k d o e s n o t use a DHCP ser ver, you can als o u se t he A RP co mman d. The A RP co mmand is av ail ab l e on Wi nd ows ® syste ms that have TCP/ IP instal led. To use ARP enter the f ollowin g co mmand at th e [...]

32 C C Network Setting Tool (QL-71 0W/720NW only, Window s ® onl y ) C Ov ervie w C Th e Netw ork Se tting T ool is a compu ter pr ogram used f or chan ging ne tw ork sett ings via USB. By usin g the Net work Set ting To o l, you can not o n l y cha nge th e network se ttings fo r one print er, y ou can eas ily a pply the s a me se ttings to multi[...]

Appendix C 33 C Main Wind ow C Exa ct s creen co nt ents de pend on y our pri nter mode l. 1 Menu Bar Select the commands co nta ined in each me n u from the li st. 2P r i n t e r Select the pr inter to co nfigure . If on ly one print er is c o n n ecte d , o n ly that p rinter i s displ ayed and i t is not nece ssa ry t o select a printer. 3 Wired[...]

Appendix C 34 C Chan ging the Commun ication Settings C a Ma ke su r e that t h e computer wi th t h e Network Setti ng Tool i nsta lled is connecte d vi a USB t o the pri nter tha t you want to co nfi gure. b S ta r t the Network Setting Tool. Confi rm that the p rinter that you want t o confi g u re is displayed in Pr i nter . If a n o ther p r i[...]

Appendix C 35 C App lying S etting Change s to Mu ltiple Printer s C a A fter follo wi ng the steps in C hangi ng the Comm unica tion Settin gs abo ve, disc on nec t t he pri nt er fr om t he compute r, and connect the second prin ter to th e computer . b S e l ect th e newl y connec te d p r i nte r fr om the Pr inte r comb o box. Note If the Auto[...]

Appendix C 36 C Menu B ar C 1 Apply Settin gs to the Pr inter Applies the s etting s to th e pri nter; f unctions the same way as t h e Apply b u tt on in th e main win dow. See Appl y uu page 33. 2 Save Command Settings Saves netwo rk set tings i n PJL co mma nd fo r mat. Th e fi le extension is “ .bin” . By sendin g these co mmand s to p rint[...]

Appendix C 37 C 3 Import  Import from the curr e nt computer wireles s settings Imports th e set tings f r o m the computer. Note • Only Person al Security A u th e nticat i o n set tings ( open syst e m, Sha red Key a nd WPA/WPA2-PSK) can be imported . Enter prise S ecuri ty Authenti ca t i o n set tings ( such as LEAP or E A P- FA S T), WPA2[...]

Appendix C 38 C 7 Automatical ly dete c ts t he c onne c ted printer , and re trie ves the c urrent setti ngs. When this ch eck b ox is selecte d and a p rinter i s connect e d to the computer, the printe r is automatic a ll y det ecte d and t he prin ter's cu rrent se ttings are disp laye d in the Cu r re nt N etwor k Statu s ar ea (s ee Curr[...]

Appendix C 39 C Ne twor k Sett ings C 1 WLAN on Power On/Net work Sett ings on Power On Selects whether Wi-Fi ® or wire d LAN c om mu nicatio n is enab led w hen th e printer i s t urne d on. Select either: (QL-7 1 0W) On by Default , Of f by Defaul t or Keep Current State . (QL -72 0NW ) Wirele ss L AN by Defau l t , Wired LAN by Default or Keep [...]

Appendix C 40 C TCP/IP C 1 Boot Method Select either: ST AT IC , AUTO , BOOTP , DHCP , RARP . 2 IP Address/ Subnet Mask/ G ate way Set the vario us valu es. You can onl y enter setti ngs when the IP address set ting i s set to ST ATI C . 3 DNS Server Method Select either STATI C or AUTO . 4 Primary DNS Serv e r IP Address/Secondary DNS S e rver IP [...]

Appendix C 41 C Wirele ss Sett in g s C 1 Communication Mode Select either Ad- hoc or I nfra struc ture 2 S SID (Ne two rk N ame) Click the Sear ch.. . button to display the SSI D selecti ons on a se p arate screen. 3 Channel Selectio ns can b e m ade from the d i splaye d selections. 4 Authentic ation Met hod/Encrypt ion Mode Aut hent icati on m e[...]

Appendix C 42 C Com munica tio n M ode and Aut henti catio n/Enc rypti on M eth ods C  When the Commu nica ti on M ode i s A d ho c  When the Communica tion Mode is I nfrastruct ure Authentication Metho d Encryption Mo de Open S ystem None WEP Authentication Metho d Encryption Mo de Open S ystem None WEP Shared Key WEP WPA-PS K TKI P AES WP A[...]

I ndex 43 D D A Ad-hoc m ode ... .... ..... ..... ..... ....... .... ..... ..... ..... .... ..... ..... . 8 AES ..... ..... .... ....... ..... ..... ....... ..... .... ........ .... ..... ..... .... .. 27 APIPA ... ..... ....... ..... ..... ....... .... ..... ..... ..... .... ..... ..... 22 , 30 ARP ..... ..... .... ....... ..... ..... ....... ....[...]