BT Aqua Cordless Telephone manual

BT Aqua – E dition 3 - 24.04.07 – 8131 B T Aqua U ser Guide[...]

Section BT Aqua – E dition 3 - 24.04.07 – 8131 • W all mountable freedom base – all handsets fully cor dless for locating anywher e within r ange. • 1.4” colour display . • Slide up handset to answer and end calls. • 250 Name and number phonebook . • Copy phonebook entries between other handsets or your mobile phone SIM card. • [...]

Section BT Aqua – E dition 3 - 24.04.07 – 8131 This U ser Guide provides you with all the inf ormation you need to get the most from your phone. Bef ore you mak e your firs t call you will need t o set up your phone. F ollow the simple instructions in ‘Getting S tart ed’, on the nex t few pages. Need help? If you have any problems setting u[...]

4 BT Aqua – E dition 3 - 24.04.07 – 8131 If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com In this guide Getting star ted Location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Setting up . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Connecting the handset an[...]

Base settings Base ringtone . . . . . . . . . . . . . . . . . . . . . . . . . 32 Base ringer volume . . . . . . . . . . . . . . . . . . . . 32 Dialling mode . . . . . . . . . . . . . . . . . . . . . . . . . 33 Ring priority . . . . . . . . . . . . . . . . . . . . . . . . . . 33 Recall mode . . . . . . . . . . . . . . . . . . . . . . . . . . 34 Firs[...]

Switch your answering machine on r emotely . . . 57 Play messages . . . . . . . . . . . . . . . . . . . . . . . . 58 T ext messaging Subscribe to the text messaging service . . . . 59 Cost of the fixed line ser vice . . . . . . . . . . . . . 59 Send a text message . . . . . . . . . . . . . . . . . . . 60 Receiving and reading tex t messages . . . .[...]

7 BT Aqua – E dition 3 - 24.04.07 – 8131 If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com Getting star ted WARNING Do not place your BT Aqua in the bathroom or other humid areas. Handset range The BT Aqua has a r ange of 300 metres outdoors when there is a clear line of sight between[...]

8 BT Aqua – E dition 3 - 24.04.07 – 8131 If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com Plug the large mains power cable into the sock et marked on the underside of the base and plug the other end into the mains power wall socket and switch the power on. Connecting the handset and [...]

Date and time Providing you have subscribed to your network’ s Caller Display ser vice, the date and time is set automatically f or all handsets when you receive your first call. The date and time is recor ded with each answering machine message you receive. If you do not have a Caller Display ser vice you can set the date and time manually . Set[...]

Getting to know your phone 10 BT Aqua – E dition 3 - 24.04.07 – 8131 Handset buttons Option button (left) Press to open the Menu. Press to select options displayed on screen. Redial/Up In standby , press to open and scroll thr ough the Redial list, page 18. In talk mode, press to adjust volume. In menu mode, press to scr oll through the options[...]

11 G etting to know your phone BT Aqua – E dition 3 - 24.04.07 – 8131 If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com Standby screen Range indicator Flashes when out of range or not registered Battery status Scrolls when charging Handset name/ number Charger Displa y icons Displayed[...]

12 BT Aqua – E dition 3 - 24.04.07 – 8131 If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com Base (top) Getting to know your phone Power / In Use LED On Power on Flashing In use Incoming call Event such as new SMS text message Answering Machine LED On Answer On Flashing New messages Re[...]

Option buttons Press to select the option displayed on the screen. If no buttons are pr essed for 30 seconds, the handset r et urns to standby automatically . Navigating the menus Y our BT Aqua has an easy t o use menu system. Each menu has a list of options, which you can see on the menu map on the following page. When the handset is switched on a[...]

T ex t messaging W rite Message Inbox Drafts Outbox T emplates Delete Messages T ex t Settings Answer machine Play Play All Answer On/Off Recor d Memo Out going Message Delete Messages Answer Settings Calls Lists Missed Calls Received Calls Dialled Calls Delete calls Agenda “Event” Add event Show Details Edit Event Send as a T ext Delete Event [...]

Clock & Alarm Date & Time Alarm Time Format Settings Set Handset Ringtone Ringer V olume Receiver V olume Handset Name Language W allpaper Menu colour Screensaver Light Timeout Display Contrast Aut o T alk Key Beep Redial Length P ABX Access Code Set Base Ringtone Ringer V olume Dialling Mode Ring Priority Recall Mode First Ring System PIN [...]

U sing the phone 16 BT Aqua – E dition 3 - 24.04.07 – 8131 When you make a call, the In U se light on the base flashes. If the number dialled matches an entry in the phonebook, the name is displayed. Call timer Y our handset will automatically time the duration of all external calls. The handset display shows the call duration both during and f[...]

Adjust the earpiece /receiver volume 1. During a call, press or to increase or decr ease the volume. The display shows the level. Secrecy 1. During a call, press Secrecy . The display shows Secrecy On and your caller cannot hear you. 2. Press Off t o r et urn to your caller . Mak ea handsfr ee call 1. Dial the number then press . 2. Press again. Th[...]

Switch t o handsfree during a call 1. During a call: press to put the call on the loudspeaker . T o switch handsfree off and return the call t o the earpiece between, press again. Redial the last number called 1. Press the last number you called is displayed. 2. Pr ess to dial. R edial a number fr om the redial lists 1. Press the last number you ca[...]

T o lock the keypad 1. Press and hold . The handset beeps and is displayed. T o unlock the keypad: 1. Press Unlock . Display shows Press # to Unlock Keys . 2. Press . P aging/Find handset 1. Press on the base. All handsets r egis ter ed to the base will ring and display Paging Call . 2. Press on the base again to s top the ringing or , on any hands[...]

4. Enter the number and press Save . 5. Scroll or to the ringtone you want and press Select . The display shows <NAME> Saved and returns t o the phonebook menu. 6. Press Back to ret urn to the previous menu level or close the handset. View an entry 1. Press . The firs t entr y is displayed. 2. Scroll or t o the entr y you want or search alpha[...]

Edit a name and number 1. Press . 2. Scroll or to the entry you want. 3. Press Options and scroll to Edit Entry and press Select . 4. Press Clear to delete char acters, use the keypad t o enter new ones then press OK . 5. Press Clear t o delete digits, use the k eypad to enter new ones then press Save . 6. Scroll or to the ringtone you want and pre[...]

Delete an entry 1. Press . 2. Scroll or to the entry you want. 3. Press Options and scroll to Delete Entry and press Select . 4. Press Yes to confirm or No to cancel. 5. Press Back t o ret urn to the previous menu level. Delete entire phonebook 1. Press Names . 2. Scroll or to Delete Phonebook and press Select . 3. Press Yes t o confirm or No t o c[...]

5. Available handsets are displayed. Scr oll or to the handset you want and press Select . Copy Phonebook? is prompted on the r eceiving handset. Press Yes to accept or No to cancel. When completed the display shows 1 Entry Copied . 6. Press Back to ret urn to the previous menu level. Copy the entire phonebook to another handset A t the handset you[...]

Copy an entry to a SIM card 1. Inser t the SIM card into the SIM READER slot on the side of the base. 2. Press to open the phonebook list then press Options . 3. Scroll to Copy Entry and press Select . 4. Scroll to To SIM and press Select . 5. If requested, enter your SIM PIN then pr ess OK . 6. Display shows Please wait...X% as it copies entries f[...]

6. Display shows Copying and the name of each entr y . When completed the display shows the number of entries. 7. Press Back to ret urn to the previous menu level. Change the dialling code 1. Press Names . 2. Scroll to Dialling Codes and press Select . 3. Scroll to the par t of the dialling code you need to change, International , Country or Local [...]

Handset settings 26 BT Aqua – E dition 3 - 24.04.07 – 8131 Y ou can set different ringtones for external calls and internal calls. Select from 10 handset ringtones. Y ou will hear a sample ring for each one you highlight (if the ringer is not swit ched off). Handset ringtone 1. Press Menu , scroll to Settings and press Select . 2. Set Handset i[...]

Receiver volume 1. Press Menu , scroll to Settings and press Select . 2. Set Handset is highlighted. Press Select . 3. Scroll to Receiver Volume and press Select . 4. Press or to display the volume level you want. Press Select to confirm. 5. Press Back t o ret urn to the previous menu level or close the handset cover to ret urn to standby . Handset[...]

3. Scroll to Language and press Select . 4. Scroll or to the language you want and press Select . 5. Press Back to ret urn to the previous menu level or close the handset cover to ret urn to standby . W allpaper 1 Press Menu , scroll to Settings and press Select . 2. Set Handset is highlighted. Press Select . 3. Scroll to Wallpaper and press Select[...]

Screensaver If you switch the screensaver on you will need to open the handset in order to see any new event indications. 1. Press Menu , scroll to Settings and press Select . 2. Set Handset is highlighted. Press Select . 3. Scroll to Screensaver and press Select . 4. Scroll or to set the Screensaver to Clock or Off . 5. Press Select t o select Clo[...]

If you set Auto T alk to ON, when you receive an incoming call you can answer it just by sliding open the handset. Y ou do not need to press . Display contr ast 1. Press Menu , scroll to Settings and press Select . 2. Set Handset is highlighted. Press Select . 3. Scroll to Display Contrast and press Select . 4. Scroll or to Low , Medium or High the[...]

4. Scroll or to Off or On then press Select . 5. Press Back to ret urn to the previous menu level or close the handset cover to ret urn to standby . Redial length 1. Press Menu , scroll to Settings and press Select . 2. Set Handset is highlighted. Press Select . 3. Scroll to Redial Length and press Select . 4. Scroll or to Short or Long then press [...]

Base settings 32 BT Aqua – E dition 3 - 24.04.07 – 8131 Select from 5 base ringtones. Y ou will hear a sample ring for each one you highlight (if the ringer is not switched off). Base ringtone 1. Press Menu , scroll to Settings and press Select . 2. Scroll to Set Base and press Select . 3. Ringtone is highlighted. Press Select . 4. Scroll or to[...]

Dialling mode 1. Press Menu , scroll to Settings and press Select . 2. Scroll to Set Base and press Select . 3. Scroll to Dialling Mode and press Select . 4. Press or to highlight Pulse or Tone then press Select to confirm. 5. Press Back t o ret urn to the previous menu level or close the handset cover to ret urn to standby . Ring priority 1. Press[...]

If you have subscribed to your network’ s Caller Display ser vice, your BT Aqua does not ring until the caller information has been received and displayed. However , if you want your handset t o ring without waiting for the caller information to be displayed, set First Ring to On. Please note that this will mean the firs t ring you hear will be t[...]

S ystem PIN 1. Press Menu , scroll to Settings and press Select . 2. Scroll to Set Base and press Select . 3. Scroll to System PIN and press Select . 4. Enter the old PIN (original setting 0000) and press OK . 5. Enter the new PIN and press OK . 6. R e-enter the new PIN and pr ess OK . 7. Press Back to ret urn to the previous menu level or close th[...]

Clock & alarm 36 BT Aqua – E dition 3 - 24.04.07 – 8131 When the alarm is set, the display shows the icon. Each handset can have a diff er ent alarm setting. Date & time If you subscribe to your network’ s caller display ser vice, the base sets the date and time for all handsets whenever a call is received. Y ou can manually set the t[...]

Alarm on /off 1. Press Menu , scroll to Clock & Alarm and press Select . 2. Scroll to Alarm and press Select . 3. Press or to select On or Off and press Select . 4. Press Back to ret urn to the previous menu level. Time format Set the time format t o 12 or 24 hour setting. 1. Press Menu , scroll t o Clock & Alarm and pr ess Select . 2. Scro[...]

If you select a silent r eminder , the event subject is displayed on screen but no alarm will sound. When the event memory is full, the display shows Memory Full . Y ou must delet e an event befor e you can add a new one. Agenda 38 BT Aqua – E dition 3 - 24.04.07 – 8131 Use your B T Aqua to remind you of details of up to five events such as bir[...]

Switch off agenda ring 1. The event is displayed. Press View to stop the alarm and see the details of the event. Or press Back to stop the alarm and return t o the standby screen. If no button is pressed, the alarm stops after one minute. Show agenda details 1. Press Menu , scr oll to Agenda and pr ess Select . 2. Stor ed events ar e displayed. If [...]

5. Edit the date and time then press Save . 6. Press or to select Silent or Alarm and press Select . If you press Alarm : Scroll or to select Once or Annually and press Select . Scroll or to select when you want to receive the reminder At event time or 30 min before , press Select . Display shows Saved . 7. Press Back t o ret urn to the previous me[...]

Delete agenda 1. Press Menu , scroll to Agenda and press Select . 2. Stored events ar e displayed. Scroll to the event you want and press Options . 3. Scroll to Delete Event and press Select . 4. Press Yes to confirm or No to cancel. 5. Press Back t o ret urn to the previous menu level or close the handset cover to ret urn to standby . Delete all a[...]

Calls lists 42 BT Aqua – E dition 3 - 24.04.07 – 8131 If the caller’ s number is s tor ed in the phonebook, the name assigned to it is displayed. If the number is unavailable, Unavailable will be displayed. If the call is from an international number , International will be displayed. If the call is fr om the oper ator , Operator will be disp[...]

2. Press Options . Show Details is highlighted. Press Select to see the number , date and time of the call. 3. Press Back to ret urn to the previous menu level or close the handset cover to ret urn to standby . View and dial from a Calls list 1. Press Menu , scroll to Calls Lists and press Select . Missed Calls is highlighted. Scroll or to choose M[...]

See ‘Entering names’ and ‘W riting tips’ on page 20. If you need to edit the number , use Clear to delete any unwanted digits, then enter new ones using the keypad. 3. Scroll to Save Number . Press Select . 4. Enter a name then press OK . The number is displayed, press Save . 5. Scroll or to the ringtone you want and press Select . 6. Press[...]

Delete an entry 1. Press Menu , scroll to Calls Lists then press Select . Missed Calls is highlighted. If requir ed, scroll or to Received or Dialled Calls then press Select . 2. Scroll or to the entry you want and press Options . 3. Scroll to Delete Call . Press Select . 4. Press Back t o r et urn to the previous menu level or close the handset co[...]

Call W aiting 1. During a call, you hear a sof t beep in the earpiece and the display shows the number of the caller or the name if it matches an entry in your phonebook. If these are not available, the display shows Call Waiting . 2. Press t o put your current caller on hold and speak to the new caller . 3. Press again to switch between both calle[...]

47 BT Aqua – E dition 3 - 24.04.07 – 8131 If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com B T Ser vices IMPORT ANT T o use BT Services and BT Calling Featur es you must first subscribe (if required) to the r elevant ser vice from your network provider . A quarterly fee may be payabl[...]

See page 46 for instructions on how to use Call W aiting. 48 BT Aqua – E dition 3 - 24.04.07 – 8131 If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com BT 118500 (Directory Enquries) 1. Press Menu then scroll to Network Services and press Select . 2. Scroll to BT 118500 . Press Options [...]

Call W aiting lets you know if another person is trying to contact you while you are on a call. If a second caller rings you will hear a beep in the handset. Providing you have also subscribed to Caller Display , the screen will show the caller’ s details. 2. Scroll to C wait on , C wait off or C wait check. Press Options . 3. Show Details is hig[...]

50 BT Aqua – E dition 3 - 24.04.07 – 8131 If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com 4. Press Dial to dial the number . 5. Press Back to ret urn to the previous menu level or close the handset cover to ret urn to standby . Delete an entry 1. Press Menu then scroll to Network Se[...]

51 BT Aqua – E dition 3 - 24.04.07 – 8131 If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com Answering machine Y our BT Aqua can digitally record up to 11 minutes of messages or up to 59 messages. Each message can last up to a maximum of 3 minutes. As well as recording incoming message[...]

52 BT Aqua – E dition 3 - 24.04.07 – 8131 If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com 4. Scroll or to highlight On or Off and press Select . 5. Press Back to ret urn to standby . On-screen alert When you have new answering machine messages, the screen shows You have X new messag[...]

Answer Only The pre-set Answer Only outgoing message, where callers hear an announcement but cannot leave a message, is “Hello, your call cannot be taken at the moment and you cannot leave a message, so please call lat er”. When recording your Answer Only message, remember to advise your caller that they will not be able to leave a message. Y o[...]

54 BT Aqua – E dition 3 - 24.04.07 – 8131 If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com Select outgoing message mode 1. Press Menu , scroll to Answering Machine and press Select . 2. Scroll to Answer Settings and press Select . 3. Answer Mode is highlighted, press Select . 4. Scro[...]

Delete during playback. If you press Save or wait for the message to play back, it will be saved. 6. Press Back to ret urn to the previous menu level. Call screening 1. When your BT Aqua rings, wait for the answering machine to take the call. When the caller begins leaving a message, the display shows Recording . Press Screen t o hear the caller . [...]

56 BT Aqua – E dition 3 - 24.04.07 – 8131 If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com During playback press Options then scroll or to: Pause , Repeat Message , Skip Forward , Skip Backward , Delete . 4. Press Select to choose the highlighted option. A t the end of playback, pres[...]

2. Scroll to Answer Settings and press Select . 3. Scroll or to Remote Access and press Select . 4. Scroll or to highlight On or Off and press Select . 5. Press Back to ret urn to standby . Change the remote access PIN 1. Press Menu , scr oll to Answering Machine and press Select . 2. Scroll to Answer Settings and press Select . 3. Scroll or to Rem[...]

58 BT Aqua – E dition 3 - 24.04.07 – 8131 If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com 1. Dial your telephone number and let it ring. Af ter 20 rings you will hear your outgoing message. 2. Press * , then enter your security code. (Default setting = 0000) 3. Press 0 and your answ[...]

T ex t messaging 59 BT Aqua – E dition 3 - 24.04.07 – 8131 W elcome to the BT text messaging Service on your BT Aqua. Y our BT Aqua can send and r eceive tex t messages from par ticipating mobile networks and compatible landline telephones in the UK. The fixed line text service is provided under BT’ s terms and conditions for telephone servic[...]

Symbols Emoticons Send a text message 1. Press . Or Press Menu , Text Messaging is displayed, press Select . 2. Write Message is highlighted. Press Select . 3. Use the keypad to enter your message. 4. Press Options . Send is highlighted Pr ess Select to send the message. Ent er the phone number or pr ess Search to open the phonebook then scroll to [...]

then press Insert . Insert Template Press Select . The list of templates is displayed. Press or to highlight the T emplate you want then press Insert . 4. When sending a message, the display shows Sending Message then Message Sent . Standard t ext entr y With standard text entry you can enter a word by pressing each letter button a number of times [...]

T emplates There are thr ee pre-set templates Please call I’ll be there at What time will you be home? Y ou can edit the templates, up to a maximum of 32 characters. Receiving a call while writing a text If you are writing a text and you receive a call the t ex t will be los t. Sent t ex ts ar e s tor ed in the Outbox Y our BT Aqua’ s outbox is[...]

Message Details Y ou can see who sent the message and then call them. Press Select the sender’ s number is displayed. Press Dial if you want to call the number . Use Number T o call the sender , press Select . The display shows Call . Press Select to call the sender OR to save the number , scroll to Save and press Select . Enter a name and press [...]

Send Press Select to send the message. Enter the phone number or press Search to open the phonebook then scroll to the number you want and press Select . Press Send . Save Press Select to save the message in the Drafts folder . Insert Symbol Press Select . The symbol table is displayed. Press or to highlight the symbol you want then pr ess Insert .[...]

3. Press Options and scroll or to: Forward Press Select . The message is displayed. Press Options . Display highlights Send . Press Select and enter the number or press Search to search the phonebook. When the number is entered, pr ess Send . Delete Press Select then press Yes to confirm or No to cancel. 5. Press to return to standby . Edit templat[...]

Deleting texts 1. Press Menu , Text M essaging is displayed. Press Select scroll to Delete Messages and press Select . 2. Scroll or to Inbox , Drafts , Outbox or All Messages and press Select . 3. Press Yes to confirm or No to cancel. 4. Press Back to ret urn to standby . Ser vice Centre numbers T o send and receive text messages you need the telep[...]

3. Scroll or to Receive Centres or Send Centre and press Select . 4. Scroll or to Centre 1 or Centre 2 and press Select . 5. Enter the number for the centre and pr ess Save . 6. Press Back to ret urn to the previous menu level. T o return to standby , close the cover or press . Set send centre 1. Press Menu , Text Messaging is displayed. Press Sele[...]

4. Press Back to ret urn to the previous menu level. Set message size 1. Press Menu , Text Messaging is displayed. Press Select. Scroll to Text Settings and press Select . 2. Scroll to Message Size and press Select . 3. Scroll or to highlight 160 or 612 charact ers, then press Select . 4. Press Back to ret urn to the previous menu level. U ser area[...]

Add a user mailbox 1. Press Menu , Text messaging is displayed. Press Select. Scroll to Text Settings and press Select . 2. Scroll to Users and press Select . 3. User 1 is highlighted. Scroll or to select another User . 4. Press Options . Edit is highlighted. Press Select . 5. Enter the user name (up to 8 char acters) and press Save . 6. U se the s[...]

3. Scroll to the mailbox you want and press Select . 4. Enter the mailbox 4-digit PIN and press OK . 5. Scroll or to the message you want and press Read . Or 1. If you have previously pressed Back , the display shows . 2. Press Menu , the text icon is displayed. Press Select . Mailbox es with new messages ar e mark ed with blue dots. 3. Scroll t o [...]

6. Edit is highlighted, press Select . 7. Enter the current mailbox PIN and pr ess Select . 8. Enter the new name and press Save . 9. Enter the new one-digit mailbox number and press Save . 10. Enter the new 4-digit mailbox passwor d and press Save . 11. Re-enter new 4-digit the passwor d and press Save . 12. Pr ess Back t o r et urn to the previou[...]

9. Press Back to ret urn to the previous menu level or close the handset to ret urn to standby . Set common mailbox sub addr ess The default sub-address setting is 9. 1. Press Menu , Text Messaging is displayed. Press Select. 2. Scroll or to Text Settings and press Select . 3. Scroll to Mailbox Number and press Select . 4. Enter the single digit ma[...]

73 BT Aqua – E dition 3 - 24.04.07 – 8131 If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com U sing additional handsets Y ou can use up to five B T Aqua additional handsets with your BT Aqua base t o extend your phone system without needing to install extension sockets f or each new ph[...]

74 BT Aqua – E dition 3 - 24.04.07 – 8131 If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com 2. Register Handset is highlighted. Press Select . 3. Bases are displayed. If necessar y , scroll or to a new base you wish to register your B T Aqua handset to and press Select . 4. Enter the [...]

Use one handset to de-r egister another . Y ou cannot de-register the handset you are using. De-register a handset 1. Press Menu , scroll or to Registration and press Select . 2. Scroll to De-register and press Select . 3. Enter the system PIN and press OK . 4. Scroll or to the handset you want to de-register and press Select . 5. Press Yes to conf[...]

76 BT Aqua – E dition 3 - 24.04.07 – 8131 If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com T ransfer a call Y ou can transf er an external call to another handset registered to the base. During your call: 1. Press then the handset number (1-5) you want. 2. Press OK to dial or press E[...]

77 BT Aqua – E dition 3 - 24.04.07 – 8131 If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com Help Phone does not work • Have you installed the batteries correctly? • Check that the mains power is correctly connected. No dial tone • Is the telephone cord of the base plugged into t[...]

78 BT Aqua – E dition 3 - 24.04.07 – 8131 If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com No display • The batteries may be flat, dead or incorrectly inserted. Rechar ge or replace the batteries. icon flashes • Is the handset registered corr ectly to the base, see page 73. • C[...]

Cannot access your messages from another phone • Have you changed the remote access security PIN code? See page 57. Always keep a note of the new PIN code in a saf e place. No Caller Display number/name displa yed • Have you subscribed to a Caller Display service from your network provider , see page 42. • The caller may have withheld their n[...]

80 BT Aqua – E dition 3 - 24.04.07 – 8131 If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com Buzzing noise on my phone or on other electrical equipment nearby • Sometimes your BT Aqua can int erfere with other electrical equipment if it is placed too close. It is recommended that you[...]

Cannot receive text • Y ou will not be able to receive text messages until you have first sent a message. The first message sent registers you with the text service. • More than one text messaging product is plugged int o the line. Remove other pr oducts. • Check ser vice centre number is corr ect. • Ensure you have subscribed to a Caller D[...]

82 BT Aqua – E dition 3 - 24.04.07 – 8131 If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com General sales enquiries • BT R esidential lines – call 150. BT Business lines – call 152. • For non B T line cus tomers, call 0800 800 150 (residential) or 0800 800 152 (business). • [...]

If you are sending a message from a fix ed line phone to another fixed line phone For ces a message you send to be delivered as a voice t ext even though the recipient may have a text enabled phone and usually receives writt en text. This command is inser ted at the start of the message and applies only to that message, e.g. ‘Hello I will be home[...]

Gener al inf ormation 84 BT Aqua – E dition 3 - 24.04.07 – 8131 IMPORT ANT This equipment is not designed for making emer gency telephone call when the power fails. Alternative arrangements should be made f or access to emergency services. This product is intended f or connection to analogue public switched telephone networks and private switch[...]

Product disposal instructions The symbol shown here and on the product means that the product is classed as Electrical or Electronic Equipment and should not be disposed with other household or commercial waste at the end of its working life. The W as te of Electrical and Electronic E quipment (WEEE) Directive (2002/96/EC) has been put in place to [...]

Ret urning your phone If the Helpline is unable to remedy your pr oblem they will ask you to return the pr oduct. Where possible, pack the product in its original packaging. Please remember to include all parts, including the line cords, power supply units and the original batteries. (Please note that we cannot take r esponsibility for goods damage[...]

87 BT Aqua – E dition 3 - 24.04.07 – 8131 If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com W all mounting template W all mounting Impor tant Befor e you wall-mount your BT Aqua, check that you are not drilling into any hidden wiring. Befor e you drill, make sur e the power and teleph[...]

Offices worldwide The services described in this publication ar e subject t o availability and may be modified from time to time. Services and equipment are provided subject to British T elecommunications plc’s respective standard conditions of contract. Nothing in this publication f orms any part of any contract. © British T elecommunications[...]