BT Diverse 1015 manual

D i v e r s e 1 0 1 5 te l eph o n e fe a tur in g D E C T Di git al Enh a nc ed Co r dl es s T e l e c o mmu n i c at i o ns Us e r gu ide This equipment is not designed for making emergency telephone calls when the power fails. Alter native ar rangements should be made for access to emergency ser vices.[...]

Ple as e o pe n t h is pag e fo r a n ‘at a gl a nce ’ gu ide t o y ou r Div ers e 10 15.[...]

Ple as e o pe n t h is pag e fo r a fu r t h er ‘at a gl a nc e ’ gu ide t o yo u r Div ers e 1 0 15.[...]

Last number redial Can redial the last three numbers you called and lets you access other phone functions. Keypad Display Displays the status of your handset. Speed dial Enables quick dialling of numbers stored in the memor y . Store Lets you store numbers on the memor y and access other phone functions. Carrying clip Recall For use with switchboar[...]

................................. ................................. ................................. ........................ ........................ ........................ ........................ Power cord Base unit underside view T elephone line cord 2 At a gla nce[...]

...................... ...................... ...................... ...................... ...................... 88 VOLUME + – MODE ON/OFF ANSWER SKIP SKIP DELETE STOP RECORD PLA Y Paging button Base unit top view Charging light On when handset batter y is charging. In-use light Indicates an outside call is being made. Antenna 3 At a gla nce St[...]

At a gl a nc e 1 I nt roduc i n g t h e Div e rs e 1 0 15 5 S ett i n g u p 6 Usi n g y ou r Div ers e 1 0 1 5 t ele phone 11 Usi n g y ou r Div ers e 1 0 1 5 a nswer i n g mac h i n e 2 4 Re mot e ac c es s 3 3 Re mot e ac c es s q u ic k gu ide 3 8 Add it io nal f eat u r es 3 9 Usi n g y ou r Div ers e 1 0 1 5 wit h a swit c hb o a rd/PBX 4 1 Re[...]

I nt r oduc i n g t h e Div e rs e 1 0 1 5 Y o u r Div ers e 1 0 1 5 is desi g ne d f or e as e o f us e a nd m a de t o t h e h i g h st a n da r ds s et b y BT . W e thank you for making the right choice and expect that your Diverse 1015 will give you many years of quality ser vice. Please r ead the instr uctions carefully before use and retain t[...]

S ett i n g u p F o l l o w t h es e s t e ps t o g et y o u r Div e rs e 1 0 15 r e a dy fo r us e . Pla n wh er e yo u wil l put y ou r Div ers e 1 0 15. It s ho ul d b e wit h i n two m et r es o f a p ow er s oc k et a nd t h e p ho ne s oc k et . W arning 1 For the handset use only approved nickel-cadmium (NiCad) rechargeable batteries. Never [...]

T o connect the back-up box The back-up box must be connected between your Diverse 1015 and the power adaptor . • Plug the back-up box power cord into the socket on the underside of your Diverse 1015 ( 1 ). • Plug the power adaptor into the back-up box. ...................... ...................... ...................... ...................... [...]

5 Co n ne ct i n g t h e p o w er c ab le Plug the power cable into the power socket on the underside of your Diverse 1015. T ake care that the telephone line cord and power cable plugs are connected to the cor r ect sockets. Incor r ect placement could damage the unit. 6 Pl u g t h e 3-p i n a da pt o r i nt o a m a i ns p o w er s oc k et a n d s[...]

7 I ns t al l i n g t h e r e c h a rg e a b l e b att er i es i n t h e ha nds et The handset uses the two AA size nickel cadmium (NiCad) batteries supplied. Hold the handset with the keypad facing down and slide up to open the batter y compar tment. Inser t the batteries as indicated on the label inside the batter y compar tment and slide the bat[...]

10 Sett i n g u p Battery low warning f la s he s a nd h a nds et b e e ps t o wa rn yo u t hat t h e b att er i es a r e wit h i n 5-10 m i nut es o f b ei ng c om plet e l y f lat . If the symbol flashes c ont i nuous l y , it me a ns t h e ha nds et is eit h er o u t o f r a n g e or is n ot r egis t er ed wit h t h e b as e u nit . T o r egist [...]

Us i n g y o u r Div e rs e 1 0 1 5 te l eph o n e O N/OFF a nd P ROTEC TED mode s The handset can be operated in one of three dif ferent modes. OFF Phone calls cannot be made and the handset does not respond to incoming calls. • T o switch on, press and hold down the PWR button until the display is activated. ON Y ou can make and receive calls. [...]

T o receive an external call When the phone rings the display flashes EXT . Press the PHONE button on the handset and speak or If the handset is on the base unit or charging unit, simply lift it up and speak. Y ou do not need to press the PHONE button. At the end of the call, either press the PHONE button or replace the handset on the base unit. T [...]

T o make an internal intercom call to another handset • Press the INT button. Display shows your handset number . • Enter the number of the handset you want to call. The called handset will ring. • T o end the call, press the PHONE button or replace the handset on the base or charging unit. T o receive an internal call • When the handset ri[...]

T o put an external caller on hold and speak to another internal handset • Press the INT button. Y ou hear the inter nal dial tone and your exter nal caller is put on hold and will hear a melodious tone. • Press the handset number you want, 1- 6 . When the handset answers, you can talk without your exter nal caller hearing. • Press the RCL bu[...]

T o speed dial a number stored in the memory • Press the PHONE button. Y ou will hear the dial tone. Display shows EXT . • Press and r elease the MEM button twice; the number in memor y 1 will be displayed. • Continue to press and release the MEM button to scroll through the memories. • Press the memor y location number on the keypad and th[...]

Usi n g a n d c h a n gi n g t h e s y st e m c ode a nd h a nds et PIN As a digital phone system, your Diverse 1015 provides excellent security against others ‘listening in’ to your calls. Y ou can also prevent unauthorised use of the handset(s). Each handset needs to be registered with the base unit. T o do this you need to know and use the s[...]

O pt io nal s ett i n gs Adjusting ear piece volume The volume of received calls can be set to three dif ferent levels ranging from nor mal to loud. T o set the volume: • Press the STORE button. • Press the 0 button the cur rent setting is displayed. • Press 1 button for nor mal. • Press 2 button for louder . • Press 3 button for loudest.[...]

18 Usi n g y ou r Div ers e 10 15 T o adjust the ringer volume in the base unit There ar e seven levels: 0 = of f, 6 = high. Factor y setting is 6. • Press the STO button. • Press the # button. • Press the ✱ button. • Press the 5 button. Display shows the volume level set. Ringer sounds a sample level. • Press a button between 0 (OFF) a[...]

T o switch the battery warning tone on and off Y ou will hear a tone when the batteries need to be recharged. If the batteries are alr eady fully charged, hearing the signal means they should be replaced. Y ou can tur n this sound on and of f. The factor y setting is ON. • Press the STO button. • Press 3 then 2 . Display shows the cur r ent set[...]

20 Usi n g y ou r Div ers e 10 15 T o switch the ‘in-range’ tone on and off If you have taken the handset outside the phone’s range – provided the handset is switched on – you will hear a tone when you come back within range. Y ou can tur n this sound on and of f. The factor y setting is ON. • Press the STO button. • Press 3 then 5 . [...]

Cal l b a r r i n g Y ou can stop all the exter nal and inter nal calls being made from all handsets or individual handsets. Incoming calls can still be received and answered. Y ou can also add up to four special numbers of your own - for example, other emergency numbers, core business suppliers or doctor , dentist, spouse and school. Emergency Ser[...]

22 Usi n g y ou r Div ers e 10 15 T o cancel the call bar on all handsets • Press the STO button. • Press the # button. • Press the 2 button. • Press the 4 button. • Enter the system code (Factor y setting is 0000. T o change it see page 16.) • Press the 0 button. • Press the STO button. T o bar all calls from an individual handset Th[...]

23 Usi n g y ou r Div ers e 10 15 T o clear your own ‘special numbers’ • Press the STO button. • Press the # button. • Press the 2 button. • Press the 7 button. • Enter the system code. (Factor y setting is 0000. T o change it see page 16.) • Press the STO button. STO 2 ABC 7 PQRS[...]

Advisory announcement Y ou can recor d an advisor y announcement. This enables you to leave a statement for callers but does not allow them to recor d a message. Y ou can switch between your outgoing messages and advisor y announcement by pressing the MODE button. The display on the base shows A1 for outgoing message 1, A2 for outgoing message 2 an[...]

25 Usi n g y ou r Div ers e 10 15 an swe r ing m a chin e T o record your first outgoing message (A1) • Press the MODE button until the voice says ‘O p er at ion M ode . Cal l Re c or d i n g a f t er a n no u nce m e nt 1’ . Display shows A1 . • Press the MODE button. V oice says ‘M ode ’ . • Press the RECORD button within 3 seconds.[...]

Usi n g y ou r Div ers e 10 15 a n sw er i ng mach i ne 26 T o play back your second outgoing message (A2) • Press the MODE button until the voice says ‘O p er at ion M ode . Cal l Re c or d i n g a f t er a n no u nce m e nt 2’ . • Press the PLA Y button. Y our message is played back. Along with any concluding message. • Stop playback at[...]

T o delete your advisory announcement (A ) • Press the MODE button again. V oice says ‘O p er at ion M ode . Advis ory a nn ou nc em e nt ’ . Display shows A . • Press the MODE button again. V oice says ‘M ode ’ . • Press and hold the DELETE button until the outgoing message is deleted. T o switch the answering machine on/off Press th[...]

28 Usi n g y ou r Div ers e 10 15 a n sw er i ng mach i ne T o switch the day and time announcement off or on Y our Diverse 1015 will automatically announce the day and time after each message. This is the factor y setting. Y ou can switch this setting of f and back on again. • Press the STORE button. • Press the # button. • Press the INT but[...]

29 Usi n g y ou r Div ers e 10 15 an swe r ing m a chin e • Length = unlimited. • Press the STO button. • Press the # button. • Press the INT button. • Press the 9 button. • Enter the code 24 . • Press the STO button to confir m. Recording memos Y ou can leave memo messages on your Diverse 1015. Y ou have the same time to recor d a me[...]

30 Usi n g y ou r Div ers e 10 15 a n sw er i ng mach i ne T o skip forwards and backwards thr ough your messages At t he b as e: • Press the SKIP © button once to skip to the star t of the next message or several times to skip for war d over a number of messages. • Press the § SKIP button once to skip back to the star t of the cur r ent mess[...]

31 Usi n g y ou r Div ers e 10 15 an swe r ing m a chin e Cal l sc r e e n i n g When the answering machine is switched on, you can hear incoming calls and decide whether to answer them or let your Diverse 1015 take their message. If you decide to answer the call, the answering machine will stop when you pick up any handset from the base or chargin[...]

32 Usi n g you r Div ers e 1 0 15 a n sw er i ng mach i ne Time saver mode T imes saver is useful if you ring in from another phone to see if you have any new messages. If you have new messages, your Diverse 1015 will announce after 2 rings. If you do not have any new messages, your Diverse will not answer until 4 rings. This enables you to end you[...]

OR From another external To u ch ton e TM phone • Dial your Diverse 1015 phone number . • When the Diverse 1015 takes your call, enter the system code. (This must be dif ferent from the factor y setting of 0000. See page 16 on how to change your system code.) Y ou hear a beep and the voice announces the cur r ent operating mode, the number of m[...]

T o skip forwards or backwards during playback • Press the 3 button to move on to the next message. or • T o play back the cur r ent message again, press the 1 button. or • T o move back several messages, press the 1 button repeatedly . T o pause during playback • Press the 5 button. Playback is halted and the voice announces, ‘ Paus e ?[...]

T o mark a message as new • Press the ✱ button twice during playback. The playback skips to the end of the message and the voice announces, ‘M ess ag e is new ’ . or • Press 5 to cancel. T o delete a message during playback • Press the 0 button during playback of the message to be deleted. Playback stops and you hear the remote handset [...]

T o record an advisory announcement First select the operating mode A by following the instr uctions on page 33 entitled ‘ To select the operating mode’ . • Press the 6 button. The voice says, ‘Record i ng ’ . • Press the 7 button. The voice says, ‘R ecordi ng ad vi sor y me ssa g e ’ . After the beep, speak your message. • Press [...]

37 R emote o peration of your Div ers e 10 15 T o switch on your answering machine from another phone • Dial your number and let it ring. After approximately 17 rings, your Diverse 1015 answering machine automatically switches on. When you hear your outgoing message, hang up. The answering machine is now set to recor d incoming calls. T o delete [...]

Memo Announcement or advisor y message Intercom to base Call recor ding announcement 1 Call recor ding announcement 2 Advisor y message Message Announcement or advisor y message Play back new messages Mark message ‘new’ Skip backwards Play back all messages Skip for wards No function Abor t action (pause)/stop Recording Output announcement Answ[...]

Add it i o nal f e at u r e s Usi n g s e cr e c y du r i n g a n ext ernal c all • T o obtain secrecy on an exter nal call, press the INT button. Display shows your handset’s inter nal number and you hear the inter nal dial tone. This allows you to talk to someone in the same room, without your caller hearing the conversation. Instead your cal[...]

40 Add it io nal f eat u r es T o set which handset will receive ring priority Once you have set your Diverse 1015 to ring priority , you can select the handset you want to ring first. • Press the STO button. • Press the # button. • Press the 1 button. • Enter the system code. (Factor y setting is 0000. T o change it see page 16.) • Press[...]

T o set PULSE dialling • Press the STO button then the # button. • Press the 1 button. • Enter the cur r ent system code. (Factor y setting is 0000. T o change it see page 16.) • Press the LNR button. • Press the buttons 0, 3, 3 . • Press the STO button to set pulse dialling. T o re-set to TONE dialling • Press the STO button then the[...]

RCL RCL 42 T o put an outside call on hold and speak to another , internal handset Y ou can make a consultation call to a colleague and retur n to your existing, outside caller . During the call: • Press the RCL button. Y ou hear a dial tone. Y our outside caller is on hold. • Dial the phone extension number you want. When the extension is answ[...]

Setting the access pause Y ou can inser t a pause or change the length of a pause to suit dif ferent access codes. The handset must be switched ON. • Press the STO button. • Press # . • Press the 1 button • Enter the system code. (Factor y setting is 0000. T o change it see page 16.) Each digit you enter erases one dash on the display . •[...]

At t he h a nds et: • Press and hold down the 1 button together with the PWR button until the display shows 1– and flashing . • Enter the 4 digit system code. (Factor y setting is 0000. T o change it see page16.) • Press the # button. The beeps stop after about 10 seconds, and the display shows all the available handset numbers. • Select [...]

T o remove a handset r egistered at the base unit These steps can be taken from any register ed handset. • Press the STO button. • Press the # button. • Press the 7 then 2 . • Enter the system code. (Factor y setting is 0000. T o change it see page 16.) • Display shows all handsets register ed at the base. • Enter the inter nal number o[...]

O p e r at i n g wit h a dd it i o nal b as e u n it s Diverse Executive and additional handsets may be used with up to four Diverse 1015 and/or Diverse 1010 base units. When planning to use a handset at more than one base unit, it is recommended that you: • Assign a number to each base station, from 1 to 4. • Number each handset (1 to 6) regis[...]

Ho w t o s et u p mu lt i pl e b as e u n it s an d h an d s e t s T o register additional Diverse 1015 handsets at more than one base unit Y ou can use up to six handsets on each Diverse base unit and up to four base stations with your Diverse handset to build up a comprehensive and easy-to -use cor dless telephone system. The handset supplied wit[...]

T o set/clear the display of the base unit number on a handset The factor y setting is to display the number . This is useful if your handset is connected to more than one base unit. • Press the STO button. • Press the 3 button then the 6 button. The cur r ent setting is displayed. • Press the 1 button to display the base unit number . or •[...]

T o set your handset for manual base selection Y ou can change automatic registration at a base unit to manual registration. So if you are in an area wher e the ranges of two base units overlap, you can specify which base unit (and which outgoing line) you prefer to use. This setting is recommended where ther e is an overlap between two or more bas[...]

M a i nt e na nc e General Simply clean the handset and base unit with a damp cloth or an antistatic wipe. Never use household polish as this will damage your Diverse 1015. Never use a dr y cloth as this may cause a static shock. Ser v ic e Within the guarantee period If you experience a problem with your Diverse 1015 base unit or handset, you shou[...]

Replacing handset batteries After a time, you may find that the handset batteries are r unning out of charge more quickly . This is a standar d sign of wear and the batteries will need replacing. Recommended batteries should have a power rating of 600m Ah 1.2V . Batteries are available from the Diverse Helpline 0345 908070. BT accepts no responsibi[...]

The base unit or handset does not ring The ringer volume may be set too low . T o adjust the ringer volume at the handset, see page 17. Check that the telephone is plugged into the phone socket. Is the Diverse 1015 set up for ring priority at another handset? See page 40. Set the Diverse 1015 for collective ringing. Cannot get through, even though [...]

T e c h n ic a l i n for ma t i on 53 Environment Y our Diverse 1015 should be kept free of dust, moisture, high temperatur e, vibration and should not be exposed to direct sunlight. Do not stand it on carpets or other sur faces which generate fibres or place it in locations which prevent the fr ee flow of air over its sur faces. Back-up box Back-u[...]

54 Co n nect i n g t o PBXs Diverse 1015 is only approved for use with a compatible PBX including those which do not provide secondar y proceed indication. If you would like a list of suitable PBXs, contact BT on 154. If you do have a compatible PBX, it cannot be guaranteed that the telephone will operate cor r ectly under all possible conditions o[...]

T ec h ni ca l sp ec i f i ca t i on Standard DECT Number of channels 120 duplex channels Radio frequency range 1880 MHz to 1900 MHz Duplex method T ime-division multiplexing. 10 ms frame length Channel grid 1728 kHz Bit rate 1152 kbit/s Modulation GFSK V oice coding 32 kbit/s T ransmitted power 10 mW , average output per channel Range up to 300 me[...]

I n dex 56 I ndex At a gl a nc e 1 I nt roduc i n g t h e Div ers e 1 0 1 5 5 S ett i n g u p 6 Base unit Optional Settings Adjusting ringer tone 18 Adjusting ringer volume 18 Reset original factor y settings 20 System code 16 Changing 16 Handset Batteries Installing 9 Charging 9 Low war ning 10 Car r ying Clip 9 Optional Settings Adjusting ear pie[...]

57 I ndex Making and receiving calls - inter nal 13 Exter nal call on hold and speak to another handset 14 Intercom call to all handsets 14 Intercom call to another handset 13 T ransfer exter nal call between handsets 14 Memor y Clearing 15 Dialling 15 Number storage 15 On/of f 11 Protection 11 Usi n g y o u r Div e rs e 1 0 15 a n sw er i ng mach [...]

58 Re m ot e ac c es s (c o nt ’d) Handset functions (cont’d) Remote operation 34 Delete all played messages 35 Delete message during play back 35 Help 34 Mark message as new 35 Outgoing message/announcement - delete 37 Outgoing message/announcement - play back 36 Pause during play back 34 Play back all messages 34 Play back new messages 34 Rec[...]

O p er at i n g wit h a dd it io nal b as e u n it s Base unit Introduction 46 Register additional handsets at more than one base unit 47 Handset Introduction 46 Register additional handsets at more than one base unit 47 Set/clear display of base unit number on handset 48 Set handset for automatic base selection 48 Set handset for manual base selec[...]

60 Mo un tin g te mp l a t e If mounting your Diverse 1015 back-up box, use this guide to position two 5 mm drill holes 56 mm apar t.[...]

Off ic es i n Eu ro p e , N or t h Am eric a, J a pa n a nd As ia Pac if ic . The Telecommunications ser vices described in this publication are subject to availability and may be modified from time to time. Ser vices and equipment ar e provided subject to British Telecommunications plc’s respective standard conditions of contract. Nothing in thi[...]