BT Freestyle 3500 manual

U s er G u ide B T FREES TYLE 3500[...]

If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com ■ Digital call clarity with up to 300m range outdoors and up to 50m indoors (in ideal conditions). ■ Directory – lets you store up to 30 names and numbers for easy dialling. ■ Caller Display - lets you see who’s calling and your [...]

If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com This User Guide provides you with all the information you need to get the most from your phone. Y ou must first set up your phone before you can use it. This doesn’t take long as it is easy to do. Just follow the simple instructions on t[...]

Getting started ................. .6 Location . . . . . . . . . . . . . . . . . . . . . . .6 Setting up . . . . . . . . . . . . . . . . . . . . . .6 Set the day and time . . . . . . . . . . . . . .8 Setting up the charger . . . . . . . . . . . . .9 Getting to know your phone ...... .11 Handset display icons . . . . . . . . . . . . .12 Base & Ch[...]

5 In this guide If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com Dial mode . . . . . . . . . . . . . . . . . . . . . .34 PBX access . . . . . . . . . . . . . . . . . . . . .35 Restore default settings . . . . . . . . . . . .36 Caller Display .................. .37 Calls list . . . . . . [...]

Location Y ou need to place your BT Freestyle 3500 base within 2 metres of a mains power and telephone socket so that the cables will reach. Make sure it is at least 1 metre away from other electrical appliances to avoid interference. Y our BT Freestyle 3500 works by sending radio signals between the handset and base. The strength of the signal dep[...]

7 If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com Getting started 2. Batteries will come inserted in the battery compartment. Pull the plastic tag as instructed to activate the batteries. 3. Place the handset on the base to charge the batteries for at least 16 hours. The main handset is[...]

Y our B T Freestyle 3500 uses the 24 hour clock. If you have more than one handset registered to your base, you only need to set the date and time on one handset and the other handsets will be automatically updated. Set the day and time Y our BT Freestyle 3500 answering machine automatically adds the day and time to all messages. The default settin[...]

B T Freestyle 3500 multiple pack owners only Location Y ou need to place your BT Freestyle 3500 charger close enough to a mains power socket so that the cable will reach. Setting up the charger 1. Plug the power adaptor cable into the underside of the charger, plug the other end into the mains wall socket and switch the power on. 9 Getting started [...]

2. Batteries will come inserted in the battery compartment. Pull the plastic tag as instructed to activate the batteries. 3. Place the handset on the charger and charge for at least 16 hours. Y our BT Freestyle 3500 multiple pack is now ready for use. 10 Getting started If you experience any problems, please call the Helpline on 0870 240 3962 or em[...]

If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com Getting to know your phone 11 Up From standby, press to display the Redial list. Use to scroll up through a menu or list. During a call, press to adjust the earpiece volume, (press to confirm), page 17. Clear Press to go back to previous d[...]

12 Getting to know your phone If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com Handset display icons These are the symbols you will see on your handset’s display. UP /DOWN When scrolling through the menu ANTENNA Steady when in range. Flashing when out of range. HANDSET Handset in use I[...]

Find BT Freestyle 3500 13 Getting to know your phone If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com Base Charger (For multiple pack users only) Find Press to page/locate a handset, page 22.[...]

Navigating the menus Y our BT Freestyle 3500 handset features an easy to use menu system. Have a look at the menu map on the next page. When the handset is switched on and in standby: 1. Press to open the main menu and select the function you want by pressing the or button. For example, to change the ringer melody: 1. Press to open the main menu. 2[...]

15 Getting to know your phone If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com Answer machine • Ans Settings • Del all old • Play message Redial • Select • Store No. • Delete • Delete list Calls List • Select • Store No. • Delete • Delete list Internal Setup h/set ?[...]

Call timer Y our handset automatically displays the duration of every external call. The call time will remain on the display until 2 seconds after the call has ended. Press to delete an incorrect digit. Make a call 1. Press . Enter the telephone number and the number is dialled. Preparatory dialling Use preparatory dialling to see and check the nu[...]

Or If the handset is on the base/charger, lift the handset to answer the call. Earpiece volume During a call: T o increase the volume Press , then press to confirm. T o decrease the volume Press , then press to confirm. Handsfree Handsfree lets you talk to your caller without holding the handset. It also enables other people in the room to listen t[...]

Range Indicator The icon on the display indicates when you are in range of the base. If Searching is displayed, you are out of range and will need to move closer to the base. Switch to handsfree during a call During a call: 1. Press . The call is transferred to the loudspeaker. 2. Press to toggle between Handsfree and the handset. 2. Press to end t[...]

Redial Y our BT Freestyle 3500 stores the details of the last 10 calls made into a redial list. Stored redial numbers can be up to 20 digits long. 1. Press , to open the main menu. 2. Press to display Redial and press to display the redial list. 3. Press or to select any of the last 10 numbers called. 4. Press or to dial the number displayed. T o c[...]

For help with entering names see page 25. 6. Stored is displayed. Press and hold to return to standby mode. T o delete a number from the redial list 1. Press , to open the main menu. 2. Press or to display Redial . Press to display the redial list. 3. With any of the redial numbers displayed, press . 4. Press or to display Delete and press to selec[...]

5. Delete list? is displayed, press again to confirm. 6. Deleted is displayed. Press to return to standby mode. Keypad lock Y ou can lock the keypad to prevent accidentally dialling numbers while carrying the handset around. 1. Press and hold for 1.5 seconds until the icon is displayed. 2. T o unlock the keypad, press and hold again. Ringer volume [...]

Y ou cannot answer the ringing handset as you would a call. Stopping the ring at a handset stops the ring at that handset only. Find the handset(s) Y ou can alert handset users that they are wanted or locate a missing handset. 1. Press on the base. The handset(s) ring. 2. Press on the base again or press on the handset to stop the handset ringing. [...]

Receiving internal calls When you receive an internal call, the calling handset number will be shown on the handset display. 1. Press or to answer the call, T ransferring calls If using a B T Freestyle 3500 multi-pack, you can transfer an external call to the other handset. 1. During an external call, press , the external caller will be put on hold[...]

3-W ay conference calls If using a B T Freestyle 3500 multi-pack, you can hold a 3-way conference call with an external caller and the other internal handset. 1. During an external call, press then or until the display shows Internal . Press to confirm. 2. Enter the number of the other handset you wish to join the call. The other handset will ring.[...]

Y ou can store up to 30 numbers in the directory of each of your B T Freestyle 3500 handsets for quick and easy dialling. Numbers can be up to 20 digits long. Directory entries are stored alphabetically. Store a number 1. Press to open the directory. The first entry is displayed. 2. Press , New is displayed, press again to select. 3. Number is disp[...]

26 Directory If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com 1st space A a D d G g J j M m P p T t W w . . # # 2nd 1 1 B b E e H h K k N n Q q U u X x , , * * 3rd € € C c F f I i L l O o R r V v Y y ? ? @ @ 4th £ £ 2 2 3 3 4 4 5 5 6 6 S s 8 8 Z z ! ! 5th $ $ Ä ä Ö ö 7 7 Ü[...]

Insert a pause in a number Y ou may need to do this if you are connected to a switchboard. When entering a number, usually after entering the switchboard access code (e.g. 9) press and hold 0 until P appears in the display. Dial/view a number 1. Press to open the directory. The first entry is displayed. 2. Press or to scroll through the directory t[...]

28 If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com 5. The name is displayed followed by a flashing cursor. Edit the name using to delete incorrect characters and enter new ones using the keypad, then press to save. 6. Stored is displayed. Press and hold to return to standby mode. Delete[...]

If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com Ringer melody There are 6 different ringer melodies to choose from. 1. Press to open the main menu. 2. Press or until the display shows Setup h/set and press . 3. Ring melody is displayed, press to select. The current melody is played for [...]

30 If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com 4. Press or to select your preferred volume. 5. Press to store. Y ou hear a confirmation tone and Stored is displayed. 6. Press and hold to return to standby. Handset tones on/off Y our BT Freestyle 3500 has a series of tones designed t[...]

31 If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com 6. Y ou hear a confirmation tone and Stored is displayed. 7. Press and hold to return to standby. Display language Y ou can select from 3 different languages for your handset display. 1. Press to open the main menu. 2. Press or until th[...]

32 If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com Restore default settings Y ou can reset your BT Freestyle 3500 handset to its default (original) settings. 1. Press to open the main menu. 2. Press or until the display shows Setup h/set and press . 3. Press or until Reset is displayed,[...]

If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com The default PIN setting is 0000. If you change your PIN, keep a note of the new number by writing it in the space provided on page 61. If you enter the wrong PIN code Wrong PIN will be displayed. Change PIN code Y our System PIN can help p[...]

34 If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com T o change your mailbox number: 1. Press to open the main menu. 2. Press or until the display shows Setup base and press . 3. Press or until the display shows Voice mail and press . Mailbox No is displayed press . 4. The current mailbox[...]

35 If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com 4. Press or to display either Tone or Pulse and press . Y ou hear a confirmation tone and Stored is displayed. 5. Press and hold to return to standby. PBX access PBX access can be set to any number between 0 and 9. If the first number y[...]

If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com Restore default settings Y ou can reset your BT Freestyle 3500 base to its default (original) settings. 1. Press to open the main menu. 2. Press or until the display shows Setup base and press . 3. Press or until Reset is displayed, press [...]

If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com Caller Display If you subscribe to Caller Display, you can see your caller’s number (provided it is not withheld) on your handset display before you answer the call. If you have stored a name for the calling number in your handset direct[...]

38 If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com 3. The most recent missed call is displayed. Press or to scroll through the Calls list. 4. Press or to dial the number displayed. T o copy a Calls list number to the directory 1. Press , to open the main menu. 2. Press to display Calls [...]

If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com 3. Press or to scroll through the Calls list to the entry you want and press to select. 4. Press or to display Delete and press to select. 5. Delete? is displayed, press again to confirm. 6. Deleted is displayed. Press and hold to return t[...]

By pressing the button on the handset your B T Freestyle 3500 gives you easy access to a range of pre- stored B T Calling Features. These are: Helpdesk. Dir. Enquiries. Divert On. Divert Off. Check Divert. Call Wait On. Call Wait Off. Check Call W ait. BT Helpdesk 1. Press , Helpdesk is displayed. Press or . The B T Helpdesk for this product will b[...]

3. Press or to dial the number. 4. Follow the spoken instructions. Call Divert Off 1. Press then scroll to Divert Off and press . 2. Select is displayed, press to confirm and the stored number is displayed. 3. Press or to dial the number. 4. Listen for confirmation of your instructions. Check Divert 1. Press then scroll to Check Divert and press . [...]

Call Waiting On Call Waiting lets you know if another person is trying to contact you whilst on a call. If a second caller rings you will hear a beep in the handset. Pressing the button allows you to switch between callers. 1. Press then scroll to Callwait On and press . 2. Select is displayed, press to confirm and the stored number is displayed. 3[...]

Check Call Waiting 1. Press then scroll to Callwait? and press . 2. Select is displayed, press to confirm and the stored number is displayed. 3. Press or to dial the number. 4. Listen to hear the status of your Call W aiting. Add/edit a service 1. Press then scroll to the service you want to edit or to display Empty and press . 2. Scroll to display[...]

Delete a service 1. Press then scroll to the service you want and press . 2. Scroll to display Delete and press . Delete? is displayed. 3. Press to confirm. Deleted is displayed. After 2 seconds the display shows Empty . 4. Press and hold to return to standby mode. If you experience any problems, please call the Helpline on 0870 240 3962 or email b[...]

Y our BT Freestyle 3500 can digitally record up to 15 minutes of messages. Each message can be up to a maximum of 3 minutes long. Y ou can operate your B T Freestyle 3500 from: the handset remotely from any external T ouchtone™ telephone. Y our B T Freestyle 3500 comes with two pre-recorded outgoing messages, one for Answer and Record mode and on[...]

The display shows **Listen** . Listen to the voice prompt, “To hear the main menu, press 1” . 3. Press to hear the menu choices. 4. Press to switch the answering machine on or off. The machine confirms by announcing “ Answer on” or “ Answer off” . 5. Press and hold to return to standby mode. Outgoing messages This is the message your ca[...]

Answer Only This does not allow your caller to leave a message. The pre-recorded message is “Hello, your call cannot be taken at the moment, and you cannot leave a message, so please call later.” Select answer mode 1. Press twice to enter the answering machine mode. 2. Press or until Ans settings is displayed and press to select. The display sh[...]

2. Press or until Ans settings is displayed and press to select. Listen to the voice prompt, “T o hear the main menu, press 1” . 3. Press to hear the menu choices. 4. Press . Speak your message clearly after the tone. 5. T o end recording, press . Y our message is played back for checking. Play/check outgoing message 1. Press twice to enter the[...]

menu, press 1” . 3. Press to hear the menu choices. 4. Press . Y our outgoing message begins to play. 5. During playback, press . The message stops and the pre-recorded outgoing message is played in its place. Message playback When you have new messages stored on your B T Freestyle 3500 answering machine, the symbol will flash. Playing messages 1[...]

Press to replay the current message. Press again to go to the start of the previous message. Press to skip to the next message. Press to delete the current message. 3. Press and hold at any time to return to standby mode. Adjust volume for message playback 1. During message playback, press or , until you reach the required level. Delete all old mes[...]

Memory full If the memory becomes full when a caller is leaving a message the machine announces “Memory full, thank you for calling” and hangs up. When the memory is full, your answering machine will automatically switch to Answer Only mode. Y ou must delete messages to allow for more messages to be recorded, see page 50. Answer delay Answer de[...]

Remote access Y ou can operate your answering machine remotely from any T ouchtone™ phone by calling your B T Freestyle 3500 and entering a 4-digit security code. Y ou must change your PIN code from the default 0000 to enable the remote access feature, see page 33. Switch answering machine on If you forget to switch on your answering machine, you[...]

53 If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com Message playback When you have accessed your answering machine, you can operate it using the keypad numbers on the phone you are using. The commands are: Play remote access menu Play all messages Play new messages Skip back to previous [...]

If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com Earpiece volume too quiet even when set to maximum volume? Did you press after changing the volume setting? After using or to ad[...]

If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com No connection between handset and base Y ou may be out of range, is the symbol flashing? If so, move closer to the base. Handset is not charging properly Make sure the handset is placed properly on the base/charger. When charging, the batt[...]

If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com Safety information Only use the power supply supplied with your B T Freestyle 3500. Using an unauthorised power supply will invalidate your guarantee and may damage the telephone. Only use the telephone line cord supplied with your B T Fre[...]

If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com Cleaning Simply clean the handset and base with a damp (not wet) cloth, or an anti-static wipe. Never use household polish as this will damage the product. Never use a dry cloth as this may cause a static shock. Environmental Do not expose[...]

If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com Product disposal instructions The symbol shown here and on the product means that the product is classed as Electrical or Electronic Equipment and should not be disposed with other household or commercial waste at the end of its working li[...]

Connecting to a switchboard Switchboard compatibility This telephone may be connected to most types of switchboard, however in the event of any difficulties, consult your switchboard Service Provider. Dialling mode Y our BT Freestyle 3500 is set to D TMF (T one) dialling. Some switchboards may require Pulse dialling. T o change the dialling mode, s[...]

If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com The conditions of this guarantee are: The guarantee shall only apply to defects that occur within the 12 month guarantee period. Proof of purchase is required. The equipment is returned to B T or its agent as instructed. This guarantee doe[...]

Returning your phone If the Helpline is unable to remedy your problem they will ask you to return the product. Where possible, pack the product in its original packaging. Please remember to include all parts, including the line cords, power supply units and the original batteries. (Please note that we cannot take responsibility for goods damaged in[...]

If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com instrument provided by B T may be assumed to have a REN of 1 unless stated otherwise. A total REN of 4 is allowed per telephone line. If the total REN of 4 is exceeded, the telephone may not ring. With different telephone types there is no[...]

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Offices worldwide The telecommunications services described in this publication are subject to availability and may be modified from time to time. Services and equipment are provided subject to British T elecommunications plc’s respective standard conditions of contract. Nothing in this publication forms any part of any contract. © British T e[...]