Buffalo TeraStation HD-HTGL/R5 manual

User Manual TeraStation HD-HTGL/R5 www . bu f f alote ch . c om Rev 5.4[...]

2 Introduction  Congratulations on your new TeraStation!  This user manual is intended to assist you in conguring it.  If you run into difculties or need additional help, feel free to contact our 24/7 Technical Support at (866) 752-6[...]

3 Table of Contents TeraStationQuickSetup ................................................... 4 TeraNavigatorSetup .......................................................... 8 Accessing TeraStation Data from a PC ............................. 14 AccessingTeraStationDatafromaMac ........................... 17 TeraStation Diag[...]

4 Begin setting up your TeraStation by plugging your power cable and Ethernet cable  into the back of the TeraStation as shown. TeraStation Quick Setup[...]

5 Plug the power cord intoa120 volt wall socket. Plug the other end of the Ethernet cable intoahub,router,orswitchinyour network. TeraStation Quick Setup Connect your cables[...]

6  Make sure that the power switch on the rear of the TeraStation is in the ON position, with the “ I ” symbol presseddown. TeraStation Quick Setup Press the power button on the frontpanel.TheLEDswillswirl asyourTeraStationbootsup.  After your TeraStation has[...]

7 TheTeraStation’sEthernet portwillautomatically adjusttouse eithera CrossoverorPatch cable, so you may connect the TeraStation to your network with either type of Ethernet cable.  Buffalo Technology doesn’t recommend connecting the TeraStation direc[...]

8 Insertthe TeraNavigatorCD intoyour PC’sCD-ROMdrive. Setup shouldautomaticallylaunch. If itdoes not,manually launchsetup.exe bypressing the Start menu and selecting the Run... option.  When the Run dialog opens,type d:setup.exe (whered isthe[...]

9 TeraNavigatorisnowrunning.Pleasepressthe Install Client Utility icon,andthen Start . When installationisnished,press Launch . TeraNavigator Setup[...]

10 The TeraStation Client Utility  allows you to easily congure TeraStation’s network settings.  The tabs showthenamesofavailableTeraStations.IfyouhavemorethanoneTeraStationonthenetwork, click the tab of the one you want to select?[...]

11 Thisloginpromptwillappear.Enter admin fortheusername.Untilyouchangeit,the passwordfortheadminaccountwillbe password . Press the OK buttonwhennished. TeraNavigator Setup Username: admin Password: password See page 44 tochangeyourpassword.?[...]

12 You are now logged in to  theTeraStation ManagementUtility . Bookmark  thispage inyour browser so it can be easily accessed for future conguration changes.  You can also get here by typing http://TERASTATION_NAME intoa Webbrowser,whereTERASTA[...]

13 Hereonthe Basic page,beginbychangingthe name of your TeraStation in the TeraStation Hostname eld.Afriendly,easy-to-remember name is recommended. The name cannot containanyspacesorspecialcharacters. Alphanumericcharacters,hyphens,and underscores are allowed. As[...]

14 Congratulations!You’vecompletedbasicsetup.Formoredetailontheothersettingsavailablein yourTeraStation,turnto Advanced Settings ,beginningon page 21 . To access TeraStation data: Press the Start  menu, select the Run...  option.  When the Run  dial[...]

15 TeraStation’srootdirectorywillappear.Youwillseeall oftheconguredshares,including share , the precongured data folder.  All users can read and write to all folders unless otherwise congured.  To set up security andpasswo[...]

16 From the TeraStation’s Root Directory screen (see page 15 ), click the Tools pull down menu and select Map Network Drive ; Map Network Drive will run.  Select the drive letter you would like to map from the Drive:  pull down menu.   Enter TeraS[...]

17 IfyourMacdoesnotautomaticallydetectyour TeraStation’sSharefolderandputitonyour desktop,youwillneedtoaddtheTeraStation totheMac’sserverlist.Beginbyclicking Go , and then choose Connect to Server . Accessing TeraStation Data from a Mac In t[...]

18 Select Guest and click on Connect .Note:Ifyouhaveconguredshare permissionsonyourTeraStation,select Registered User and enter your Registered User credentials. Accessing TeraStation Data from a Mac Selectthevolumethatyouwanttomount,suchas share or share-mac , from the l[...]

19 Ifyoudon’tknowyourTeraStation’sIPaddress,thereare several ways to get it. OnesimplemethodistousetheTeraStationclientutility (includedonyourCD)tondyourTeraStation(s).Justclick onthetabforyourTeraStationandyou’llbeable?[...]

20 TeraStation Expansion TeraStation has four USB 2.0 ports, two on the front panel and two on the rear.  These ports can be used for adding external USB Hard Drives or a USB Printer.  TeraStation will then share the USB devices, [...]

21 1. Power Button – Press and release the Power Button to turn the TeraStation on.  Hold it down for 3 seconds to turn the TeraStation off. 2. USB Ports – USB ports on both front and rear panels of the TeraStation may be used to connect USB[...]

22 11. Diagnostic LED  –The DiagnosticLED may ash whenthe TeraStation encountersan error.  Inthisevent, pleasecontact our24/7 technical support at (866) 752-6210 (USA & Canada only; see page 71  for European tech support information). 12. Power  –?[...]

23 18. UPS interface –AnUninterruptablePower Supply can use this interface to safely shut down your TeraStation in the event of a power failure.  This interface is non-LPS.  DP-1, DP-1P, DP-2, or DP-2P cables may be used to connect[...]

24 Advanced Settings Welcome to Advanced Settings ! We’ll discuss themanyadjustmentsyoucanmaketo yourTeraStation.Beginbybringingup the Browser Management screen that you bookmarkedon page 12 . You are now at Home . Notice that Home islitupinyellow in the screenshot to the left. You[...]

25 You may modify your TeraStation’s hostname anddescriptionunder Hostname Setup . Makesurethatthedateandtimearecorrect in Date and Time Setup . To synchronize time settingswiththoseinyourcomputer,press Use Local Time . To have your system time automaticallysetbyanNTPserver,?[...]

26 Advanced Settings Network (IP Address Properties) Inmostnetworks,TeraStationwillgetitsIP addressautomaticallyfromaDHCPserver. YoumaydisableDHCPhere.IfDHCPis disabledandanIPaddressisnotsetmanually, itwilldefaultto192.168.11.150.The[...]

27 Advanced Settings Network (Workgroup/Domain) TomakeyourTeraStationamemberofaworkgroupordomain,entertheappropriateinformation intotheeldsonthispageandclick Apply .IftheTeraStationistobepartofaWindowsDomain, theTeraStationshouldb[...]

28 Advanced Settings Disk Management (Drive Properties)  Thispageshowsthecurrentpropertiesofyourhard drivesandRAIDArrays.Tochangethesesettings,click on RAID Conguration at left.[...]

29 TeraStation uses RAID (“Redundant Array of Independent Disks”) technology to control the four harddrivesinyourTeraStation.RAIDmaybeconguredseveralways: RAID Spanning   -All four drivesare striped intoone large drive,giving the maximum?[...]

30 Advanced Settings Disk Management (RAID Configuration) This page shows your current RAID arrays.  You may delete old arrays or create new ones by clicking on the underlined RAID Array # under RAID Array Conguration . You may also disable RAID Array Error Detection Response from thisp[...]

31 Advanced Settings Disk Management (RAID Configuration) AconguredRAIDarraymaybedeletedbypushing the Delete RAID Array button.Thiswillfreeupall hard drives listed under Disk Structure. Tocongureanunconguredarray,putchecks nexttotheharddisksyouwant[...]

32 Advanced Settings Disk Management (Disk Check) When RAID Conguration isdone,you’llsee thisscreen.Tocongureanewarray,click on RAID Array # andgobacktothebottomof page 31 .Tosetupsharesturnto page 38 .[...]

33 Advanced Settings Disk Management (RAID Configuration) You’ll see this screen when your new RAID Arrayiscompletelycongured.Clickon Shared Folders and turn to page 38 tobegin settingupsharesonyourTeraStation.[...]

34 Advanced Settings Disk Management (USB Settings) Ifyou’vepluggedanexternalUSBhard driveintooneoftheUSBportsonyour TeraStation,youmaysetitupfromthis page.Clickonitsnameunder USB Disk Setup tobegin.[...]

35 Advanced Settings Disk Management (USB hard drive setup)  FromhereyoucanseeyourUSBhard drive’ssetupinformation.Iftheharddrive’s informationisn’tdisplayedproperly,try restartingyourUSBharddriveandthen restartingyourTeraStation.SomeUSB ha[...]

36 Disk Management (Disk Check) Toinitiateacomprehensivediskcheckonaharddriveorarrayofdrives,selecttheharddriveor array that you want to check from the Target Disk dropboxandclickthe Select Target button. Advanced Settings[...]

37 Disk Management (Disk Format)  Toformataharddriveorarray,selectitfrom the Target Disk dropbox.Choosethele system desired from the File System dropbox (internaldrivescanonlybeformattedwith XFS).NotethatFAT32hasa4gigabytele sizelimi[...]

38 Advanced Settings Shared Folders TobeginsettingupsharesonyourTeraStation,select Shared Folders fromtheleftsidemenu, and then click the Add buttonunder Shared Folders Setup .[...]

39 Advanced Settings Add a new Shared Folder Toaddanewsharedfolder,enteranamefor it in the Shared Folder Name boxandchoose which Disk Space it will reside in. You may alsochoosewhichoperatingsystemstheshare willsupportbyputtingtheappropriatechecks nextto Share[...]

40 Advanced Settings Shared Folders (Access restrictions) To use Access Restrictions forashare,puta dotnextto Enable . Highlightgroupsorusersinthe All Groups/ Users columnandusetheleft-pointingarrow buttons(locatedjusttotheleftofeachbox)to moveindivid[...]

41 Advanced Settings Shared Folders (Anonymous FTP Setup) Toallow AnonymousFTP, choose Enable for Anonymous FTP Server . Select a folder to share from the Anonymous User Public Shared Folder (only one foldermay be sharedby anonymous FTP)and choosewhether youwant theshare tobe Writ[...]

42 Advanced Settings Group Management To Delete  a group, put a check next to its name and click Delete .  To add a group to your TeraStation, click Add . Add a name and a description to the Add New Group  elds.  Put checks next to each Me[...]

43 Advanced Settings User Management TeraStation is precongured with two users, admin and guest , out of the box.  The guest account allows network users login access so that they can clear the print que.  It has no password. The admin and guest user accounts cannot[...]

44 Advanced Settings User Management (changing passwords) To change an account’s password, click on the name of the account under User Settings .  Note:  if a user name and password are used to log into user’s windows computer or domain, the same user name and password  should be[...]

45 Advanced Settings Troubleshooting Multiple Shares Whenadding multiple shares,you may seethis error message. This is caused by having multiple shares to the same resource using different credentials. The error occurs when connecting to at least one secure, restricted[...]

46 Advanced Settings Mapping Multiple Shares When mapping any share, select the Connect using a different user name  option. Alogin andpassword promptwill appear.  Use the username and password required by any secure, restricted shares for all shares. All mapp[...]

47 Advanced Settings Print Server (Settings) AUSBprinter,pluggedinto aUSBporton eitherthefrontorthe rearofyourTeraStation,may be used as a Windows Print Server and/or an Apple Print Server on your networkby choosing Enable onthispageasappropriatean[...]

48 USB Settings Print Server - Printer Share Installation If TeraStation is set up to share yourprinter ( page 47 ), youcan easilyadd theprinter toany Windows PConyournetwork.FollowthesestepsforeachPCthatyouwanttobeabletoaccessthepri[...]

49 USB Settings Print Server - Printer Share Installation (continued) The Add Printer Wizard  will launch.  Select the proper driver for your printer.  If your printer is not in the list, you’ll have to insert the CD that came with your printer into yo[...]

50 Advanced Settings Print Server (Delete Print Queue) Ifacorruptprintjobissenttoaprinter, printingmaysuddenlyfail.Ifyourprintjobs seemtobelockedup,clearingtheprintqueue may resolve the issue. ToexecutetheDeletePrintQueueprogram, presstheD[...]

51 Advanced Settings Disk Backup To create a backup job, click on an underlined Job Number . The Edit Backup Job dialog will appear. If the Disk Sleep  function is enabled, disable it ( page 58 )beforecreatingabackupjob.[...]

52 Advanced Settings Disk Backup (Edit Backup Job) A Backup Job can run regularly on a daily or weekly schedule,or immediatelyby appropriate choices in the Backup Job Schedule  eld.  Date and Time  for the backup may be entered, and Encryption and Compression  enabled or disabled.  E[...]

53 Advanced Settings Disk Backup (TeraStation List) Press Refresh to get a list of TeraStations on your network. Note:DiskBackupsbetweentwoTeraStationsuseport8873forencryptedbackupsandport873 forbackupswithnoencryption.[...]

54 Advanced Settings Disk Backup (Add TeraStation) ToaddaTeraStationtoyournetwork,enteritsnumericalIPaddressinthe Remote TeraStation IP Address eldandclickthe Add to List button.[...]

55 Advanced Settings PCast Clicking on PCast on the left-side menu takes you to this page.  Use this eld to set a share on your TeraStation as the media folder for your LinkTheater.  Choose Enable for PCast Media Server  and choose the share where you keep your media l[...]

56 Advanced Settings Maintenance (Notification) IfyourTeraStationisremotelymanaged,you maychoosetoreceivenightlystatusreports andbenotiedofanydiskeventsbyemail. Tosetthisup,enable Mail Notication and entertheIPaddressofyourSMTPserver*?[...]

57 Advanced Settings Maintenance (UPS Settings) Youmayenable Synchronize with UPS and UPS Automatic Shutdown fromthispage. ConsultyourUninterruptablePowerSupply’s documentationforfurtherinformationabout settingupyourUPSsystem. TeraStation’sUPSinterfaceisserial.U[...]

58 Advanced Settings Maintenance (UPS Settings) ThisisTeraStation’sserialportpin assignmentforserialUPSproducts.[...]

59 Advanced Settings Maintenance (Disk Sleep Function) If there are regular periods when your TeraStation is not in use, you may want to schedule disk sleeping.  Enable Disk Sleep , select the time that you want to initiate sleep mode, and select t[...]

60 Advanced Settings Maintenance (Shutdown) Fromthe Shutdown page,press Apply to shutdown TeraStation. This has the same function as holdingdownthepowerbuttononthefrontofTeraStation,butmaybedoneremotely.[...]

61 Advanced Settings Maintenance (Initialization) Pressing Apply for Restore Defaults from Maintenance/Initialization resets Admin Password,Hostname,TeraStationDescription, NTPSettings,WorkgroupSettings,Access Restrictions,UserSettings,GroupSettings, MailNotications,UPSSettings,DiskSlee[...]

62 Advanced Settings System Status (System Information) ThispageshowsyoutheSystemInformationforyourTeraStation.[...]

63 Advanced Settings System Status (USB Details) ThispageshowsyoudetailsonUSBharddrivesandprinterspluggedintoyourTeraStation.[...]

64 Advanced Settings System Status (Drive Properties) This page showsyou the propertiesof all harddrives and RAID arrays in and attached to your TeraStation.[...]

65 Advanced Settings System Status (Network Information) ThispageshowsyoutheSystemInformationforyournetworkconnection.[...]

66 System Status User Access Status Thispageshowsyouthecurrentstatusofallusersonthesystem.[...]

67 TeraStation Client Utility This is the TeraStation Client Utility . Installed on your PC, it allows you toaccess each of the TeraStations on your network. Click Refresh List  to get tabs for each of your TeraStations.  EachtabshowstheHostName,Workgroup,IP Addr[...]

68 TeraStation Client Utility IP Address Setup Here,youmayenteryour IP address and Subnet Mask manually,orenableyourTeraStationto acquirethemautomaticallyfromaDHCPserver.You’llneedtheadministratorpasswordtouse this screen. Press OK when you’re done.[...]

69 If TeraStationencounters adisk error,it willbe reportedin the TeraStation status on thetop ofany of the Web-Based conguration screens.  Run a Disk Scan in the event of this error. If that still doesnotresolvetheproblem,a Format isrecommended.[...]

70 Troubleshooting Should a Hard Drive Fail: When using RAID1 or RAID5 - The failed drive will have a red light blinking in the STATUS/FULL positionofthefrontdisplay.Ifyouneedtodeterminewhichdrivehasfailed,restart theTeraStation and watch which disk?[...]

71 Replacing a Hard Drive If a STATUS/FULL led is blinking, note the drivenumber beforecontinuing.  Usea clean,padded work area to dissassemble your TeraStation.  You’ll need a #2 phillips screwdriver.  You will be removing and replacing[...]

72 Replacing a Hard Drive 3 Removethe3screwsfromtherearpanelasshown.    M3Screw4mm 4 RemovethecoverbyslidingittowardstherearoftheTeraStation. 5 Removethefrontpanelbyremovingthe4screwsonthesidesofthe TeraStationthathold[...]

73 Replacing a Hard Drive 6 UnpluganddetachtheLEDcableatthepointindicated. 7 Removethethreescrewsfromthesidepanel.    M3Screw4mm 8 Removetheindicatedscrewfromthebasepanel.    M3Screw6mm[...]

74 Replacing a Hard Drive 9 ThesidepanelcanbeopenedtowardsthefrontoftheTeraStation. 10 Unplugthepowerandharddrivecablesfromthemotherboard. 11 Remove the three screws as indicated from the hard drive chassis.    M3Screw4mm[...]

75 Replacing a Hard Drive 12 Place the TeraStation on its base and slide out the hard drive chassis. 13 Removethepowerplugsfromallfourharddrives.[...]

76 Replacing a Hard Drive 14 Remove the 4 screws from the sides of the failed hard drive. Note that thehard drivechassis ismarked withnumbers correspondingto the drivenumbersonthefrontdisplay.   4mmHDscrew(notethatthethreadsarecoarserthan   the?[...]

77 Replacing a Hard Drive 17 Reassemblyisthereverseofdissassembly. 18 ReconnectcablesandpowertoyourTeraStation. 19 LogintotheTeraStation’sweb-basedcongurationtool. 20 Clicktheerrorlinkontherstpageofthemanagementinterface. 21 Follow[...]

78 Technical Specifications LANStandards: IEEE802.3u100BASE-TX;IEEE802.310BASE-T TransmissionTypes: 1000Mbps/100Mbps/10Mbps;100BASE-TX   4B/5B,MLT-3;10BASE-TManchesterCoding AccessMedia: CSMA/CD MediaInterface: RJ-45 USBStandard: USB2.0   Hi-Speed(HS)   Full-Speed(F[...]

79 Contact Information (North America) BuffaloTechnologyUSAInc. 4030WestBrakerLane,Suite120 Austin,TX78759-5319 GENERAL INQUIRIES MondaythroughFriday 8:30am-5:30pmCST Direct: 512-794-8533| Toll-free: 800-456-9799| Fax: 512-794-8520| Email: sales@ buffalotech.com TECHNICAL SUPPORT [...]

80 BuffaloTechnologyUKLtd. 176BuckinghamAvenue, Slough,Berkshire,SL14RD UnitedKingdom GENERAL INQUIRIES Email: sales@buffalo-technology.com TECHNICAL SUPPORT Phone(UKonly):08712501260* Phone:+35361708050 Email: helpdesk@buffalo-technology.ie *Callscost8.5pperminute Techni[...]

81 ThankyouforyourinterestinBuffaloproducts.OurGPLsoftwaredeliverypolicyisoutlinedbelow. Foreachindividualproductandrevision,pleasesendoneindividuallypackagedselfaddressedpaddedCD shippingenvelope,containingablankCD-Rtothefollowingad[...]

82 ThankyouforyourinterestinBuffaloproducts.OurGPLsoftwaredeliverypolicyisoutlinedbelow. Foreachindividualproductandrevision,pleasesendoneindividuallypackagedselfaddressedpaddedCD shippingenvelope,containingablankCD-Rtothefollowingad[...]