Canon 4839B003AA manual

Quick V iew- Perform Useful T asks Next Page Before Using the Machine P .1-1 1 Document and Paper Handling P .2-1 2 Copying P .3-1 3 Printing from a Computer P .4-1 4 Registering Destinations in the Address Book P .5-1 5 Using the Fax Functions P .6-1 6 Using the Scan Functions P .7-1 7 Maintenance P .8-1 8 T roubleshooting P .9-1 9 Registering/ Se[...]

ii Co py Adjusting the Image Quality According to the Document For details, see "Copying" from p. 3-1. Pr in t Fa x Sc an Co py P ri nt F ax S ca n Y ou can adjust the density of copies according to the document. <Light> <Dark> Image Quality Adjustment Enlarged/Reduced Copies Reduced Layout Copying ID Card 2 on 1 4 on 1 2-Side[...]

iii Co py Adjusting the Image Quality According to the Document For details, see "Copying" from p. 3-1. Pr in t Fa x Sc an Co py P ri nt F ax S ca n Y ou can adjust the density of copies according to the document. <Light> <Dark> Image Quality Adjustment Enlarged/Reduced Copies Reduced Layout Copying ID Card 2 on 1 4 on 1 2-Sid[...]

iv One-touch keys Coded dialing Group dialing Fax driver screen Y ou can send a document or image created in an application as a fax directly using the fax driver from a computer on a network. Because you do not need to print the document, you can reduce the paper cost as well as send a clear document which has little dirt or blur . Y ou can import[...]

v One-touch keys Coded dialing Group dialing Fax driver screen Y ou can send a document or image created in an application as a fax directly using the fax driver from a computer on a network. Because you do not need to print the document, you can reduce the paper cost as well as send a clear document which has little dirt or blur . Y ou can import [...]

vi Remote UI Functions 1 2 Start the web browser . Enter "http://<the IP address of the machine>/" in the address field, and then press the [ENTER] key on your keyboard. 3 Log on to the Remote UI. (1) Sele ct [M anag ement Mode ] or [End -Use r Mod e]. (2) For [Mana geme nt Mo de], ente r [Sy stem Mana ger I D] and [Syst em M anage [...]

vii Remote UI Functions 1 2 Start the web browser . Enter "http://<the IP address of the machine>/" in the address field, and then press the [ENTER] key on your keyboard. 3 Log on to the Remote UI. (1) Sele ct [M anag ement Mode ] or [End -Use r Mod e]. (2) For [Mana geme nt Mo de], ente r [Sy stem Mana ger I D] and [Syst em M anage[...]

viii C o n t e n t s Contents viii Manuals for the Machine xi Available F eatures xii How to Use This Manual xii Impor tant Safety Instructions xiii Installation Requirements and Handling xvii Legal Notices xix Laser Safety xxiii Before U sing the Machine 1-1 Parts and Their F unc tions 1-2 Fr ont Side 1-2 Back Side 1-3 Interior 1-3 Operation Panel[...]

ix Printing fr om a C omputer 4-1 Preparing t o Print from Y our Computer 4-2 Printing from a C omputer 4-3 Scaling Documents 4-3 Printing Multiple P ages on One Sheet 4-3 1-sided Printing and 2-sided P rinting 4-4 Checking and Canceling Print Jobs 4-5 Registering Destina tions in the Addr ess Book 5-1 Registering Destinations in the Address Book 5[...]

x Using the Scan F unctions 7-1 Basic Scan Operations 7-2 Scanning Using Keys on the Operation Panel 7-2 Saving Scanned Documents to USB Memor y Device 7-4 E-mailing Scanned Documents (D1370 Only) 7-5 Sending Scanned Documents to a File Server (D1370 Only) 7-6 Maintenanc e 8-1 Cleaning the Machine 8-2 Cleaning the Exterior 8-2 Cleaning the Fixing U[...]

xi Manuals for the Machine Starter Guide Read this manual first. This manual describes the settings for setting up the machine and installing the software. Be sure to read this manual before using the machine . • Pr eface • Installing the Machine • Configuring and Connecting the F ax • Connecting to a Computer and Installing the Drivers •[...]

xii A vailable F eatures Symbols U sed in This Manual W ARNING Indicates a warning concerning operations that may lead t o death or injury to persons if not per formed correctly. T o use the machine safely , always pay attention to these warnings. CA UTION Indicates a caution concerning operations that may lead t o injury to persons if not per form[...]

xiii Impor tant S afety Instructions Please read these “Impor tant Safety Instruc tions” thoroughly before opera ting the machine. As these instructions are intended to pr event injury to the user and other persons or to prevent destruction of property, alwa ys pay attention to these instructions and operational requir ements. Also, as it ma y [...]

xiv - The power cor d is bent near the connection par t, and continuous stress is being applied to the po wer outlet or the connection par t. - Applying a shock to the power connector . • Do not use power cor ds other than the one provided, as this can result in a fire or electrical shock. • As a general rule, do not use extension cor ds. Using[...]

xv Maintenanc e and Inspec tions W ARNING • When cleaning the machine, turn off the machine and computer , and unplug the inter face cables and power plug . F ailure to do so can r esult in a fire or electrical shock. • Unplug the power plug from the A C power outlet periodically and clean the area around the base of the power plug ’ s metal [...]

xvi C onsumables W ARNING • Do not dispose of used toner cartridges in open flames. T his may cause the toner to ignit e, resulting in burns or fire . • Do not store toner cartridges or paper in a location exposed to open flames. This may cause the toner or paper to ignite , resulting in burns or fire . • When disposing of a toner cartridge, [...]

xvii Installation Requiremen ts and Handling In order to use this machine in a safe and tr ouble -free manner , install the machine in a place that fulfills the following conditions . Also, r ead the remarks carefully . T emperature and Humidity C onditions • T emperature range: 50 to 86°F (10 t o 30°C) • Humidity range: 20 to 80 % RH (no con[...]

xviii Maintenanc e and Inspec tions IMPORT ANT • F ollow the instructions in the caution label attached to this machine. • Av oid shaking or applying a shock to this machine. • T o prevent a paper jam, do not turn the pow er ON/OFF , open/close the operation panel or rear co ver , and load/ unload paper in the middle of printing operation. ?[...]

xix Legal Notic es International ENER GY ST AR Progr am As an ENERGY ST AR® Partner , Canon U .S.A., Inc. has determined that this product meets the ENERGY ST AR Program f or energy efficiency. The International ENERGY ST AR Office Equipment Prog ram is an international program tha t promotes energy saving through the use of c omputers and other o[...]

xx Disclaimers The information in this document is subject to change without notice. CANON INC. MAKES NO W ARRANT Y OF ANY KIND WITH REGARD T O THIS MA TERIAL, EITHER EXPRESS OR IMPLIED, EX CEPT AS PROVIDED HEREIN, INCLUDING WITHOUT LIMIT A TION, THEREOF , W ARRANTIES AS T O MARKET ABILITY , MERCHANT ABILIT Y , FITNESS FOR A P ARTICULAR PURPOSE OF [...]

xxi C. Po wer Requirements The machine should be connected to a standard 120 v olt AC, three-wire gr ounded outlet only . Do not connect this machine to an outlet or power line shared with other appliances that cause “ electrical noise. ” Air conditioners, electric typewriters, copiers, and machines of this sort generate electrical noise that o[...]

xxii from copiers, hea ters, air conditioners , or any electric equipment that is thermostatically contr olled. The rat ed value is 115 volts and 15 amperes . The CA11A modular jack should be relatively close t o the power outlet to facilitate installation. Notice • This product meets the applicable Industr y Canada technical specifications. • [...]

xxiii This machine complies with 21 CFR Chapter 1 Subchapter J as a Class 1 laser product under the U.S. Department of Health and Human Ser vices (DHHS) Radiation Performance Standard according t o the Radiation Control for Health and Saf ety Act of 1968. This means that the machine does not produc e hazardous radiation. Since radiation emitted ins[...]

xxiv[...]

1-1 Chapter 1 Befor e U sing the Machine This chapter describes the fea tures of the machine and its useful functions. Parts and Their F unc tions 1-2 Fr ont Side 1-2 Back Side 1-3 Interior 1-3 Operation Panel 1-4 F AX operation panel (D1370/D1350 Only) 1-5 L CD (Standby Mode) 1-6 Copy Mode 1-6 F ax Mode (D1370/D1350 Only) 1-6 Scan Mode 1-6 USB Dir[...]

1-2 Before Using the Machine This section describes the par ts of the machine and their functions Fr ont Side P ar ts and Their F unc tions (1) Feeder Used to continuously scan documents aut omatically . (2) Document guides Adjust these guides to fit the document. (3) Document feeder tra y Place your documents on. (4) Document delivery tray Used to[...]

1-3 Before Using the Machine Back Side (1) (2) (3) (4) (5) (6) (7) (8) (1) USB port Connect the USB cable. (2) LAN por t Connect the LAN cable. (3) External telephone line jack Connect the external telephone. (4) T elephone line jack Connect the telephone cable. (5) Po wer socket Connect the power cord . (6) Low er rear cov er Open this guide to cl[...]

1-4 Before U sing the Machine Operation P anel D1370/D1350 (1) [Menu] key Press to specify or r egister various settings. [2-Sided] key Y ou can set 2-sided pr inting. [Select Paper] indicator Selec ted paper source turns on. [Select Paper/Settings] key Press t o specify the paper size and type to load in the paper drawer or multi-purpose tray . (2[...]

1-5 Before U sing the Machine F AX opera tion panel (D1370/D1350 Only) (1) [One-touch Speed Dial] keys Press t o select destinations registered in one-touch keys. (2) [A ddress Book] key Searches recipients r egistered under one-touch keys or coded dial codes. (3) [C oded Dial] key Specifies recipients regist ered. (4) [Recall] key Redial the last [...]

1-6 Before U sing the Machine L CD (Standby Mode) This section describes the following screens . • Copy Mode • F ax Mode (D1370/D1350 Only) • Scan Mode • USB Direct Print Mode NO TE T o change standby displa y • You can change the standby displa y that appears when the power switch is turned ON. e -Manual → Basic Operation → Customizi[...]

1-7 Before U sing the Machine This section describes how to navigate the menu and configure menu options on the menu screen. Use the following key s to navigate the menu and configur e menu options. Keys to be used for this operation OK Menu Back Entering the Menu Screen Press [ ] (Menu) to enter the menu screen. Scrolling the Menu The scroll bar a[...]

1-8 Before U sing the Machine Returning to the Default Screen Press [ ] (Menu) to exit the menu screen and return to the default screen. NO TE If you press [ ] (Menu) before you press [ OK ] The changes made to the settings are not sav ed.[...]

1-9 Before U sing the Machine Entering T e x t Enter information (t ext, symbols, and numbers) using the following keys . # C Numeric keys OK Keys to be used for this operation Changing the Entry Mode R e g i s t e r U n i t N a m e < A p p l y > E n t r y M o d e : A Select <Entr y Mode> using [ ] and press [ OK]. Y ou can also press [[...]

1-10 Before U sing the Machine 6 Press [ ] until the letter “N” appears on the screen. R e g i s t e r U n i t N a m e C A N O N < A p p l y > E n t r y M o d e : A 7 S elect <Apply> using [ ] or [ ] and press [OK]. The entry is complete.[...]

1-11 Before U sing the Machine Setting the Sleep T imer The machine automatically enters the sleep mode after it has been idle for a specified length of time. Keys to be used for this operation OK Menu 1 Press [ ] (Menu). 2 S elect <Timer Settings> using [ ] or [ ] and press [ OK]. M e n u P r e f e r e n c e s T i m e r S e t t i n g s C o m[...]

1-12 Before U sing the Machine Setting the Curr ent Da te and Time Specify the date and time display f ormats and set the current date and time. The specified date and time are used f or some fax functions and reports. OK Keys to be used for this operation Menu 1 Press [ ] (Menu). 2 S elect <Timer Settings> using [ ] or [ ] and press [ OK]. M[...]

2-1 Chapter 2 Document and P aper Handling Document T ype 2-2 Supported Document T ypes 2-2 Scan Area 2-2 Copy 2-2 F AX 2-3 Scan 2-3 Placing Documents 2-4 Placing Documents on the Platen Glass 2-4 Placing Documents in the F eeder 2-4 Supported Paper Types 2-6 Paper Siz e 2-6 Paper Type 2-7 Printable Ar ea 2-8 Loading P aper 2-9 In the Paper Drawer [...]

2-2 Document and P aper Handling Suppor ted Document T ypes Platen Glass F eeder T ype • Plain paper • Heavy paper • Photograph • Small documents (for example, inde x cards) • Special types of paper (for example, tracing paper , transparencies, et c.)* 1 • Booklet (Up to 3/4” (20 mm) thick ness) Plain paper (Multi-page documents of th[...]

2-3 Document and P aper Handling F AX Platen Glass F eeder 1/8" (3 mm) 1/8" (3 mm) 3/64" (1 mm) 3/64" (1 mm) 1/8" (3 mm) 1/8" (3 mm) 3/64" (1 mm) 3/64" (1 mm) Scan Platen Glass F eeder 1/16" (1.5 mm) *The whole document can be scanned without any mar gins.[...]

2-4 Document and P aper Handling This section describes how to place documents on the platen glass or in the feeder . Placing Documents on the Platen Glass 1 Open the feeder . 2 Place your document face do wn. 3 Align the document with the appropriate paper size marks. If the document does not match any of the paper size marks, align the center of [...]

2-5 Document and P aper Handling 4 Align the document guides to fit the width of the document. The machine is ready to copy or scan the document. IMPORT ANT Up to 50 documents can be loaded. If more than 51 documents are loaded, paper jams may occur , or the document may not be scanned. While scanning a document Do not add or remove documents. When[...]

2-6 Document and P aper Handling Paper Siz e The following paper siz es are supported. ○ : Supported : Not supported Paper siz e Paper Sourc e Paper dr awer* 1 Multi-purpose tra y A4 (8 1/4” x 11 3/4” (210 mm x 297 mm))* 2 * 3 * 4 ○ ○ B5 (7 1/8" x 10 1/8" (182 mm x 257 mm))* 3 ○ ○ A5 (5 7/8" x 8 1/4" (148 mm x 210 [...]

2-7 Document and P aper Handling Paper T ype The following paper types ar e suppor ted. : Unavailable Paper T ype Printer Driv er Setting Paper Sourc e/Paper Capacity Paper Dr awer 1 Paper Dra wer 2 (optional) Multi-purpose T ray Plain paper* 1 16 to 23 lb Bond (60 to 89 g/m 2 ) [Plain P aper] [Plain Paper L]* 3 500 sheets 500 sheets 50 sheet Heavy[...]

2-8 Document and P aper Handling The shaded area in the illustration on the f ollowing page repr esents the printable area. Note that the margins indica ted in the illustration are f or your refer ence. A ctual margins can vary. 1/4" (5 mm) 1/4" (5 mm) 1/4" (5 mm) 1/4" (5 mm) 3/8" (10 mm) 3/8" (10 mm) 3/8" (10 mm)[...]

2-9 Document and P aper Handling This section describes how to load paper in the paper drawer and the multi-purpose tray . NO TE T o set your choic e of paper size or type By default, the paper size is set to <Letter>, and the type to <Plain (16 lb Bond-23 lb Bond)>. T o use a different paper size or type, you need to change the default[...]

2-10 Document and P aper Handling IMPORT ANT Adjust the paper guides to the paper width without space. If the paper guides are loose or tight, this may result in misfeeds or paper jams. 6 Make sure that the paper stack does not exc eed the line of the load limit mark (A ). * Mak e sure that the paper stack does not exceed the line of the load limit[...]

2-11 Document and P aper Handling 3 G ently insert the paper stack into the multi- purpose tray with the print side fac e up . “P aper Loading Capacity” ( → P . 2-12) “P aper Loading Orientation ” ( → P . 2-13) When loading env elopes (1) F old the envelope flap. (2) Loosen any stiff corners of the envelope and flatten curls as shown in[...]

2-12 Document and P aper Handling CA UTION Be careful when handling paper . Handle paper carefully not to cut your hands with the edges of the paper . Precautions when inserting the paper drawer Be careful not to catch your fingers . Precautions when L oading Paper IMPORT ANT Adjust the paper guides to the paper width without space. If the paper gu[...]

2-13 Document and P aper Handling Paper L oading Orientation NO TE Paper loading orienta tion when loading in the multi- purpose tray The paper loading orientation for the multi-purpose tray is the same as that for the paper drawer . When printing paper with a letterhead or logo (previously print ed paper) Load the paper in the proper orienta tion [...]

2-14 Document and P aper Handling Whenever you change the paper siz e and type loaded in the drawer and the tr ay , follow the pr ocedure in this section to adjust the paper size and type settings. IMPORT ANT If the setting is different from the siz e of the loaded paper An error message appears, or printing is not performed correctly. F or the Pap[...]

2-15 Document and P aper Handling 4 S elect <Not Registered> using [ ] or [ ] and press [ OK]. When selecting the registered custom paper , you can edit and delete the custom paper . R e g i s t e r C u s t o m P a p e r 1 . N o t R e g i s t e r e d 2 . N o t R e g i s t e r e d 3 . N o t R e g i s t e r e d 5 Specify the size of <X: “&[...]

2-16 Document and P aper Handling 7 S elect <Set Details> using [ ] or [ ] and press[ OK]. R e g i s t e r D e f a u l t S e t . O f f O n S e t D e t a i l s 8 S elect a paper size using [ ] or [ ] and press [OK]. * T o register a cust om paper , see “Setting a Custom P aper Size ” ( → P . 2-14) * The registered custom paper is listed [...]

2-17 Document and P aper Handling Specify whether to print only on the front side of paper f or 1-sided printing so that the odd pages are alway s printed on the front side f or both 1-sided and 2-sided printing. The print side for 1-sided printing varies depending on the setting specified. T o use preprinted paper , read “Paper Loading Orientati[...]

2-18 Document and P aper Handling <Print Speed Priority> Place the paper stack as shown below when <P rint Speed Priority> is selected. ( : Feeding dir ection) * For details on the procedur e for loading paper when using multi-purpose tray or when printing pages of the landscape layout, see “Paper Loading Orientation. ” ”Paper Loa[...]

3-1 Chapter 3 C opying This chapter describes how to use the c opy functions. Basic Copy Oper ations 3-2 Checking and Canceling Copy Jobs 3-3 Canceling a copy job using [ ] (Stop) 3-3 Checking and canceling a copy job using [ ] (Status Monitor/Cancel) 3-3 Copy Settings 3-4 Selecting Copy Papers 3-4 Adjusting the Density 3-5 Selecting the Document T[...]

3-2 Copying This section describes the basic procedure f or copying. 1 Place your documen t. “Placing Documents” ( → P . 2-4) “Supported Document T ypes” ( → P . 2-2) * Up to 50 documents can be loaded into the f eeder . 2 Press [ ]. 3 Specify the copy settings as needed . Y ou can specify up to 9 items. (for details, see P .3-4 to P .3[...]

3-3 Copying Checking and Canceling C opy Jobs Check the details of copy jobs. C ancel copy jobs that y ou decide not to perform while the jobs are processing. NO TE When the processing/Da ta indicator on the operation panel is: T urned on/blinking A job is currently processing. T urned off No jobs are waiting in memory. Canceling a c opy job using [...]

3-4 Copying C opy Settings C ombination of C opy Settings Y ou can combine and use various copy settings . This applies to Mode Memory registration and default settings ( → P . 3-12) as well. However , the following limita tion is found in the setting combination. <No . of Copies> Nothing special. <Density> When <Background> is [...]

3-5 Copying C opy Settings Adjusting the Density 1 1 + - C o p y : P r e s s S t a r t 1 0 0 % L T R D e n s i t y : 0 O r i g i n a l T y p e : T e x t . . . 2 - S i d e d : O f f Adjust the density using [ ] or [ ] → [OK] Copy mode scr een Density adjustment Setting screen [ ] Decrease the density. [ ] Increase the density. Select <Density&g[...]

3-6 Copying C opy Settings 2-Sided C opying Copy mode scr een Setting screen* 1 1 C o p y : P r e s s S t a r t 1 0 0 % L T R D e n s i t y : 0 O r i g i n a l T y p e : T e x t / 2 - S i d e d : O f f + - 2 - S i d e d O f f 1 2 - S i d e d 2 2 - S i d e d 2 1 - S i d e d Notes on 2-Sided cop ying Accurat ely attach the paper size switch lever . I[...]

3-7 Copying C opy Settings Enlarging/Reducing C opies Copy mode scr een Setting screen 1 1 C o p y : P r e s s S t a r t 1 0 0 % L T R O r i g i n a l T y p e : T e x t . . . 2 - S i d e d : O f f C o p y R a t i o : 1 0 0 % D i r C o p y R a t i o C u s t o m R a t i o 1 0 0 % D i r e c t 4 0 0 % M a x 2 0 0 % Select the copy ratio using [ ] or [ [...]

3-8 Copying C opy Settings C ollating C opies Copy mode scr een Setting screen C o p y : P r e s s S t a r t 1 0 0 % L T R P a p e r : L T R : P l a i n N o n 1 : O f f C o l l a t e : O f f 1 1 1 C o l l a t e O f f O n <Off> Printouts of a complet e job are grouped. For e xample, if you are c opying three copies of a three-page document, pr[...]

3-9 Copying Copy a 2-sided car d onto one side of paper . Keys to be used for this operation OK Start COPY 1 Place a card on the platen glass, and then close the feeder . Place the card with spacing of 1/4” (5 mm) from the left edge of the platen glass. Align the center of the card with the arro w mark , as shown below . T o place the card horizo[...]

3-10 Copying Registering and U sing C ombination of C opy Settings (Mode M emor y) Y ou can register up t o four combinations of frequen tly used copy settings to the “Mode memor y ” in advance. IMPORT ANT Registered settings of Mode Memory • R egistered settings in the Mode Memory are saved even during power OFF . • When settings which req[...]

3-11 Copying 3 S elect <Register/Delete> using [ ] or [ ] and press [ OK]. M o d e M e m o r y R e g i s t e r / D e l e t e M o d e 1 M o d e 2 M o d e 3 4 S elect a Mode M emory to delete using [ ] or [ ] and press [ OK]. R e g i s t e r / D e l e t e M o d e 1 M o d e 2 M o d e 3 M o d e 4 5 S elect <Delete> using [ ] or [ ] and pres[...]

3-12 Copying The default settings are a set of standard settings predetermined by the machine . These settings become effective when the machine is turned OFF and ON, or when [ ] (Reset) is pressed to rev er t to the default settings. Y ou can change the following default settings based on y our needs. Keys to be used for this operation OK Menu 1 P[...]

4-1 Chapter 4 Prin ting from a C omputer This chapter describes how to print fr om your computer t o the machine. * If you are a Macintosh user , see the following . • T o view how to install the Printer Driver → Starter Guide or Printer Driver Installation Guide • T o view how to use each function → Print Driver’ s Help T o view how to d[...]

4-2 Printing fr om a Computer T o print your documents files from y our computer , per form the following steps . Step 1 Choose between USB and network connections. Star ter Guide → 4 Connecting to a Computer and Installing the Drivers Step 2 Install the printer driver . NO TE T o change the port number of the machine See the following section. e[...]

4-3 Printing fr om a Computer Scaling Documents Y ou can enlarge or reduce documen ts to match the output paper size. There are tw o methods for scaling a document: select the output size of the document to scale it automatically , or specify the scaling value manually. 1 Click [Page Setup]. NO TE F or instructions on how to display the printer dri[...]

4-4 Printing fr om a Computer 2 S elect [N on 1] from [Page Lay out] (where “N” is the number of pages you want t o print on the sheet). NO TE If you cannot select the options for [Page La yout], display the [Device Settings] sheet, and then select [Auto] or [Enabled] from [Spooling at Host]. F or instructions on how to display the [Device Sett[...]

4-5 Printing fr om a Computer 2 Click [Finishing]. NO TE • For instructions on how to display the printer driver screen, see “Printing ” or “Configuring the Default Print Settings” in the e-M anual. 3 S elect [2-sided Printing] from [Prin t Style]. 4 S elect the binding edge from [Binding Location]. The output image is displayed in the pr[...]

4-6 Printing fr om a Computer ● For canc eling (1) Select <Cancel> using [ ] or [ ] and press [OK]. D e t a i l s < C a n c e l > J o b N u m b e r : 0 0 2 0 S t a t u s : P r i n t i n g T i m e : 0 1 / 0 1 0 9 : 4 2 A M (2) Select <Y es> using [ ] and press [OK]. The print job is canceled. C a n c e l ? N o Y e s (3) P ress [ [...]

5-1 Chapter 5 Registering Destina tions in the A ddress Book (D1370/D1350 Only) This chapter describes the procedur es for r egistering destinations in the address book and changing or deleting the regist ered settings. Registering Destinations in the A ddress Book 5-2 One-touch ke ys 5-2 Coded dial 5-2 Group dialing 5-2 Registering and Editing One[...]

5-2 Registering Destinations in the Addr ess Book Specify a destination by manually entering characters/ numbers using the numeric keys or selecting from the address book to fax a document. Y ou can register fr equently used destinations in one-touch keys and coded dial codes . Y ou can also save one-touch keys and coded dial codes as a group . Y o[...]

5-3 Registering Destinations in the Addr ess Book Y ou can perform the following tasks. • Registering one-touch keys • Editing one-touch keys • Deleting one -touch keys Registering and Editing from the Operation P anel Keys to be used for this operation F AX SCAN T one, Numeric keys Address Book OK Back 1 Press [ ] or [ ]. 2 Press [ ] ( Addre[...]

5-4 Registering Destinations in the Addr ess Book ● T o edit a one-touch key (1) P ress [ ]. R e g i s t e r N e w D e s t i n a E d i t A d d r e s s B o o k A d d r e s s B o o k D e t a i l s A l l A - Z (2) Select <Edit Address Book> using [ ] or [ ] and press [OK]. R e g i s t e r N e w D e s t i n . . . E d i t A d d r e s s B o o k A[...]

5-5 Registering Destinations in the Addr ess Book Registering and Editing One - T ouch Key s using the Remote UI 1 Star t the W eb browser . 2 Enter “http://IP address of the machine/” in the address field and press the [ENTER] ke y on the keyboard . Input Example: “http://192.168.0.215/” 3 Log on to the Remote UI. (1) Select [M anagement M[...]

5-6 Registering Destinations in the Addr ess Book Y ou can perform the following tasks. • Registering coded dial codes • Editing coded dial codes • Deleting coded dial codes Registering and Editing from the Operation P anel Keys to be used for this operation F AX SCAN T one, Numeric keys Address Book OK Back 1 Press [ ] or [ ]. 2 Press [ ] ( [...]

5-7 Registering Destinations in the Addr ess Book (13) S elect <Apply> using [ ] or [ ] and press [OK]. F a x < A p p l y > T y p e : F a x N a m e : C A N O N D e s t i n a t i o n : 0 1 2 3 4 5 . . . ● T o edit a coded dial code (1) P ress [ ]. R e g i s t e r N e w D e s t i n a E d i t A d d r e s s B o o k A d d r e s s B o o k D[...]

5-8 Registering Destinations in the Addr ess Book Registering and Editing a C oded Dial Code Using the Remote UI 1 Star t the W eb browser . 2 Enter “http://IP address of the machine/” in the address field and press the [ENTER] k ey on the keyboard . Input Example: “http://192.168.0.215/” 3 Log on to the Remote UI. (1) Select [M anagement M[...]

5-9 Registering Destinations in the Addr ess Book Y ou can perform the following tasks. • Registering group addr esses • Adding destination(s) to a g roup • Deleting destination(s) from a group • Changing the group name • Deleting group(s) IMPORT ANT Before registering gr oup addresses • R egister group addr esses in unused one-touch ke[...]

5-10 Registering Destinations in the Addr ess Book (11) S elect the destination that you want to add using [ ] or [ ] and press [OK]. C A N O N 0 1 0 1 2 3 4 5 6 7 8 C A N O N 0 2 9 8 7 6 5 4 3 2 . . . C A N O N 0 3 0 0 1 1 2 2 3 3 . . . A - Z 0 - 9 A l l (12) R epeat Steps (10) and (11) to select the destinations to be added. (13) S elect <Appl[...]

5-11 Registering Destinations in the Addr ess Book (4) Select <Destinations> using [ ] or [ ] and press [OK]. G r o u p < A p p l y > T y p e : G r o u p N a m e : C A N O N D e s t i n a t i o n s : 3 (5) Select the destination to be deleted using [ ] or [ ] and press [OK]. D e s t i n a t i o n ( s ) < A d d > C A N O N 0 1 0 1 [...]

5-12 Registering Destinations in the Addr ess Book (4) Select <Y es> using [ ] and press [OK]. D e l e t e f r o m A d d r e s s B o o k ? N o Y e s 3 Press [ ] (Back) to close the menu scr een. Registering and Editing a Destination Group Using the Remot e UI 1 Star t the W eb browser . 2 Enter “http://IP address of the machine/” in the a[...]

5-13 Registering Destinations in the Addr ess Book ● T o register a gr oup dial Proceed t o Step 6. ● T o add destination(s) to the r egistered group dial (1) Click [No .], [ Type] or [Name]. (2) Click [Edit]. (3) Click [Select from Address Book]. (4) Click [One- T ouch] or [Coded Dial] from the drop-down list and click [Display]. (5) Select th[...]

5-14 Registering Destinations in the Addr ess Book[...]

6-1 Chapter 6 U sing the F ax F unc tions (D1370/D1350 Only) This section describes how to send faxes fr om the machine and specify the related settings to send and receiv e faxes . Basic Proc edures for Sending F axes 6-2 Changing the Scan Settings (F ax) 6-3 Resolution Settings 6-3 Density Settings 6-3 2-Sided Original 6-3 Sharpness Settings 6-3 [...]

6-2 Using the F ax Functions Basic Pr ocedures f or Sending F ax es This section describes the basic procedure f or sending faxes. 1 Place your documen t. “Placing Documents” ( → P . 2-4) “Supported Document T ypes” ( → P . 2-2) 2 Press [ ]. 4 Specify the destination. These are the follo wing methods to specify a destination. (F or deta[...]

6-3 Using the F ax Functions Changing the Scan S ettings (F ax) Resolution Settings F ax mode screen Setting screen R e s o l u t i o n 2 0 0 x 1 0 0 d p i ( N o r m a 2 0 0 x 2 0 0 d p i ( F i n e ) 2 0 0 x 2 0 0 d p i ( P h o t . . . 2 0 0 x 4 0 0 d p i ( S u p e . . . S p e c i f y d e s t i n a t i o n . 0 1 / 0 1 / 2 0 1 1 1 2 : 5 2 A M R X M [...]

6-4 Using the F ax Functions Specifying Destinations Specifying Destinations Specifying destinations by en tering the fax number Specifying destinations using one -touch key s Specify the fax number using the numeric keys, [ ] ( T one), and [ ] (SYMBOLS). Press the one-touch key (01 to 19) in which the destination is reg istered. T o select a desti[...]

6-5 Using the F ax Functions Specifying Destinations Specifying destinations using the address book When you type an alphanumeric character from the operation panel or sear ch for an alphanumeric character in the address book screen, fax numbers with the mat ched letter or number are display ed. Y ou can selec t your destination from the displayed [...]

6-6 Using the F ax Functions Cancel sending the job currently being sent . Keys to be used for this operation OK Stop NO TE How to cancel fax sending Y ou can also cancel the job with the following procedures. • T o cancel the job in the Status Monitor/Cancel screen. “Checking and Canceling F ax Jobs” ( → P . 6-18) • Press [ ] (Stop) twic[...]

6-7 Using the F ax Functions Y ou can call and redial up to thr ee fax sending history. Keys to be used for this operation Recall OK Start F AX 1 Place your document. “Placing Documents” ( → P . 2-4) “Supported Document T ypes” ( → P . 2-2) 2 Press [ ]. 3 Press [ ] (R ecall). 4 S elect histor y for redial using [ ] or [ ] and press [ OK[...]

6-8 Using the F ax Functions Notifying the Recipient of an Incoming F ax by T elephone (Manual Sending) Send a fax manually when • you want to notify the r ecipient of an incoming fax by telephone • the receiving fax machine cannot rec eive faxes automatically Keys to be used for this operation Start F AX Numeric keys 1 Connect an external tele[...]

6-9 Using the F ax Functions Sending a F ax Abroad ( Adding Pauses) When making an overseas call, you ma y need to add a pause to the fax number . Since signals are transmitt ed over long distances acr oss a complicated channel, y our call may not be connected without adding a pause after the country code or in front of the fax number . By adding a[...]

6-10 Using the F ax Functions Sending to Multiple Destinations at a T ime (Sequential Broadcast) Y ou can send the same fax to multiple destinations simultaneously . Keys to be used for this operation OK Start Numeric keys 1 Place your document. “Placing Documents” ( → P . 2-4) “Supported Document T ypes” ( → P . 2-2) 2 Specify destinat[...]

6-11 Using the F ax Functions This section describes how to receiv e faxes. RX Mode The machine allows y ou to receive fax es automatically or manually in sever al different wa ys. See the following flow char ts to select the receive mode that y ou want to use. The default setting is <Auto>. Auto mode Y ou can receiv e faxes automatically . T[...]

6-12 Using the F ax Functions F ax/T el mode Y ou can receiv e faxes automatically ( The telephone rings on an incoming call). T o disable audible incoming rings, see “Incoming Ring” ( → P . 6-25) Y ou can answer incoming calls by picking up the handset. Operation for when an incoming call is received An incoming call rings for the specified [...]

6-13 Using the F ax Functions Answer mode Y ou can receiv e faxes automatically . The telephone ’ s built-in answer function recor ds messages of unanswered calls. The telephone rings the number of times specified for the built-in answering machine. *1 When you pick up the handset during ringing When the built-in answering machine starts up When [...]

6-14 Using the F ax Functions Changing the Receiv e Mode Select the receive mode that you wan t to use. NO TE About the external telephone The machine may not be able to send or receiv e faxes properly , depending on the type of telephone connected to it. Keys to be used for this operation OK F AX 1 Press [ ]. 2 S elect <RX M ode> using [ ] o[...]

6-15 Using the F ax Functions Received fax documents are tr ansferred to a fax, E-mail or a file server . NO TE For f orwarding to E-mail or a file server (D1370 Only) When a fax document is transferred to an E-mail or a file server , the document is converted to a PDF file. When the destination is deleted fr om an address book When you delete the [...]

6-16 Using the F ax Functions Keys to be used for this operation OK Status Monitor/Cancel 1 Press [ ] (Status Monitor/C ancel). 2 S elect <RX Job> using [ ] or [ ] and press [OK]. S t a t u s M o n i t o r / C a n c e l D e v i c e S t a t u s C o p y / P r i n t J o b T X J o b R X J o b 3 S elect <Job Status> using [ ] or [ ] and pres[...]

6-17 Using the F ax Functions T o save a tr ansferred document in a memory (1) Select <Store Images in Memor y> using [ ] or [ ] and press [OK]. S t o r e / P r i n t F o r w a r d i n g P r i n t I m a g e s S t o r e I m a g e s i n M e m o r (2) Select settings using [ ] or [ ] and press [OK]. S t o r e I m a g e s i n M e m o r y D o N o [...]

6-18 Using the F ax Functions Manage faxes stored in memory . Checking and Canceling F ax Jobs Check the details of the fax currently being sent or waiting to be sent. Cancel fax es that you decide not to send . Keys to be used for this operation OK Status Monitor/Cancel 1 Press [ ] (Status Monitor/Cancel). 2 Press [ ] or [ ] to selec t <TX Job&[...]

6-19 Using the F ax Functions 1 Press [ ] (Menu). 2 S elect <System Settings> using [ ] or [ ] and press [ OK]. M e n u U S B D i r e c t P r i n t S e . . . P r i n t e r S e t t i n g s A d j u s t m e n t / M a i n t e n a . . . S y s t e m S e t t i n g s 3 S elect <Communication Management Settings> using [ ] or [ ] and press [OK].[...]

6-20 Using the F ax Functions T o delete the job (1) Select <Delete> using [ ] or [ ] and press [OK]. D e t a i l s < D e l e t e > < F o r w a r d > J o b N u m b e r : 0 0 0 4 S t a t u s : W a i t i n g t o . . . (2) Select <Y es> using [ ] and press [OK ]. D e l e t e ? N o Y e s The job is deleted. (3) Pr ess [ ] (Statu[...]

6-21 Using the F ax Functions The default settings are a set of standard settings predetermined by the machine . These settings become effective when the machine is turned ON and OFF , or when [ ] (Reset) is pressed to rev er t to the default settings. Y ou can change the following default settings based on y our needs. • Resolution • Density ?[...]

6-22 Using the F ax Functions Configure the f ollowing settings to determine how to send faxes. F or details on the procedure f or setting specifications or the setting items, see the next items. “The steps to take for configuring the send settings” ( → P . 6-22) “Options” ( → P . 6-22) “ The steps to take for configuring the receivin[...]

6-23 Using the F ax Functions Register Unit T elephone Number Register your machine ’ s fax number . How to ac cess the option [ ] (Menu) → <F ax Settings> → <Basic Settings> → <Register Unit T elephone Number> How to regist er the fax number Enter up to 20 digits using the numeric keys . Y ou can also enter the [+]. Selec[...]

6-24 Using the F ax Functions Auto Redial Enable auto redial f or automatically redialing the fax number when the line is busy or a sending error occurs. Specify the number of redial attempts and the int er val between these attempts. How to ac cess the option [ ] (Menu) → <F ax Settings> → <T X F unction Settings> → <Auto Redi[...]

6-25 Using the F ax Functions Options Configure the f ollowing options to receiv e a fax. F ax Settings RX F unction Settings “ECM RX” ( → P . 6-25) “Incoming Ring” ( → P . 6-25) “Remote RX” ( → P . 6-25) “ Auto RX Switch ” ( → P . 6-25) RX Print Settings “2-Sided Printing” ( → P . 6-25) “Reduce RX Size” ( → P . [...]

6-26 Using the F ax Functions Reduce RX Size Enable this option to scale the image to fit on the selected paper size or reduce the image b y a specific percentage when you receiv e a fax. How to ac cess the option [ ] (Menu) → <F ax Settings> → <RX Print Settings> → <Reduce RX Size> Settings (Bold: Default setting) Off No im[...]

6-27 Using the F ax Functions 7 Press [ ] (M enu) to close the menu screen. The procedure is complet e. Options Configure the f ollowing options to receiv e a fax. Syst em Settings Communication Management Settings F ax Settings “ TX Star t Speed” ( → P . 6-27) “RX Star t Speed” ( → P . 6-27) “Memory Lock Settings” ( → P . 6-27) ?[...]

6-28 Using the F ax Functions Restrict New Destinations Enable this option to restrict registering new destinations in one -touch keys or coded dial codes . When this option is enabled, you ar e restricted to do the following . • Specifying a destination using the numeric keys • Registering new destinations in the address book, one- touch keys,[...]

7-1 Chapter 7 U sing the Sc an F unc tions The documents scanned by the machine can be stor ed in a computer or a USB memory device. Y ou can also send scanned documents to your e -mail application or a file ser ver . * If you are a Macintosh user , see the Mac Scanner Driver Guide. T o view how to display the Mac Scanner Dr iver Guide, see “For [...]

7-2 Using the Scan F unctions Scanning Using Ke ys on the Opera tion Panel Y ou can scan a document using the keys on the operation panel. Note T o scan documents by opera ting See “Scan ” in the e-Manual. Keys to be used for this operation OK SCAN 1 Place your document. “Loading P aper ” ( → P . 2-9) “Supported Document T ypes” ( →[...]

7-3 Using the Scan F unctions If you cannot scan Y ou cannot scan when MF T oolbox setting screen is displayed . Click [ ] to close the screen befor e starting a scan. 6 T o c on ti nu o us ly sc an th e d oc ume n t, se le ct < Sca n Ne xt Or ig ina l > us ing [ ] or [ ] an d p r es s [ OK] . S e l e c t N e x t A c t i o n < S c a n N e [...]

7-4 Using the Scan F unctions Saving Scanned Documents to USB Memor y Device Y ou can save scanned documents t o USB memor y device inserted in the USB por t. This section describes the basic procedure . IMPORT ANT The USB memory device port on the machine • The por t suppor ts USB 1.1. • D o not insert anything other than USB memor y device. S[...]

7-5 Using the Scan F unctions Folder and file names tha t can be saved Folder name The “SCAN_00” folder is crea ted in the top level directory (root folder) in the USB memory device. Scanned document files are saved in this folder . When the “SCAN_00” folder reaches limit, the “SCAN_01” folder is automatically cr eated. Folders up t o ?[...]

7-6 Using the Scan F unctions 6 Specify the e -mail settings as needed. The following settings can be changed . F or details on the setting procedur e, see “Scanning” in the e-Manual. • Subjec t/Body • R eply-to • Priorit y The settings specified here are eff ective only for the current task. T o make the settings effective for all e-mail[...]

7-7 Using the Scan F unctions 6 Press [ ] (Star t). Scanning starts. When scanning from the feeder , or set the <File F ormat> to <JPEG> After scanning the document, the scanned data is sent to the USB memory. When scanning from the platen glass , or set the <File F ormat> to other than <JPEG> Proc eed to Step 7. 7 T o conti[...]

7-8 Using the Scan F unctions[...]

8-1 Chapter 8 Maintenanc e This chapter describes the maintenance of this machine , replacement of the toner cartridges, and so on. Cleaning the Machine 8-2 Cleaning the Exterior 8-2 Cleaning the Fixing Unit 8-2 Cleaning the Platen Glass 8-3 Cleaning the F eeder 8-3 Cleaning the F eeder Automatically 8-3 Precautions When Cleaning the Machine 8-4 Re[...]

8-2 Maintenance Cleaning the Exterior Clean the exterior of the machine and ventilation slots. 1 T urn OFF the power switch and disc onnect the power c ord. 2 Clean the exterior of the machine with a sof t, well wrung out cloth dampened with water or mild detergent diluted with w ater . 3 Wait f or the machine to dry completely before reconnecting [...]

8-3 Maintenance Cleaning the Platen Glass F ollow this procedur e to clean the platen glass and under sur face of the feeder . 1 T urn OFF the power switch and disc onnect the power c ord. 2 Open the feeder . 3 Clean the platen glass and the under sur face of the feeder . (1) Clean the areas with a cloth dampened with water . (2) Wipe the areas wit[...]

8-4 Maintenance 3 S elect <Clean Feeder> using [ ] or [ ] and press [OK]. A d j u s t m e n t / M a i n t e n a n c e B l a c k T e x t P r o c e s s i . . . S p e c i a l P r o c e s s i n g C l e a n F i x i n g U n i t C l e a n F e e d e r 4 Load 10 sheets of A4 or Letter size plain paper in the feeder , and then press [ OK]. The cleaning[...]

8-5 Maintenance T oner cartr idges are consumables. When the toner becomes nearly empty or has run out completely in the middle of a job run, a message appears on the screen, or the follo wing problems may occur . T ake the appropriate action accordingly . ● A message appears on the screen “ When a Message Appears (D1370/D1350 Only)” ( → P [...]

8-6 Maintenance Supplied T oner Car tridge The aver age yield of the toner cartr idge that comes with the machine is as follows . Canon Cartridge 120 Starter A verage yield* 1 : 2,300 sheets *1 The average yield is on the basis of “ISO/IEC 19752”* 2 when printing A4 size paper with the default print density setting. *2 “ISO/IEC 19752” is th[...]

8-7 Maintenance Storing T oner Cartridges Be aware of the f ollowing points when storing a new toner cartr idge or handling the toner cartridge that was taken out of the machine for maintenanc e or relocating the machine somewhere. IMPORT ANT Precautions when storing toner cartridges T o use toner car tridges in a safe and trouble-free manner , sto[...]

8-8 Maintenance Before Replacing the T oner Cartridge Before r eplacing toner cartr idges, see “Precautions When Replacing T oner Car tridge” ( → P . 8-9) When the toner nearly runs out, follo w the steps in the procedure belo w before r eplacing the toner cartr idge. The machine continues printing until the toner runs out completely . 1 Open[...]

8-9 Maintenance 2 Remove the toner cartridge. 3 T ake out the new toner car tridge from the protective bag . Y ou can open the protective bag with your hands from the notch. * K eep the protective bag. Y ou will need them when you remo ve the toner cartridge for printer maintenance or other purposes. 4 G ently shake the toner cartridge five or six [...]

8-10 Maintenance IMPORT ANT About replacemen t toner car tridges F or optimum print quality, when you replace the t oner car tridge, using Canon genuine one is recommended. Model Name S up port ed C an on Ge n ui ne T o ne r C art ri dge D1370/D1350/ D1320 Canon Cartridge 120 Be Careful of C ounterfeit T oner Cartridges. Please be aware that ther e[...]

8-11 Maintenance Canon has instituted a worldwide r ecycling program for cartridges called “ The Clean Earth Campaign” . This progr am preserves precious natural resourc es by utilizing a variety of materials found in the used cartr idges that are of no further use, to remanufacture new cartridges which, at the same time, keeps the environment [...]

8-12 Maintenance ● Option B: V olume Box Return W e encourage you to use this option as a mor e efficient way to ship cartridges. • Place as many cartridges as possible into one box. Carefully seal the bo x with tape; or • Call 1-800-OK-Canon to r eceive your fr ee eight cartr idge collection box. ● Option A-2: Multiple Box Return W e encou[...]

8-13 Maintenance CANADA PROGRAM-C ANADA PROGRAMME ● Option A: Single Box Return • Repackage the empt y cartr idge utilizing the wrapper and pulp mould end-blocks from the new cartridge’ s box. • Place the empty cartridge in the box of your new cartr idge. Seal the box. • Apply the Canon Canada Inc./Canada P ost label provided in this broc[...]

8-14 Maintenance Before transporting the machine, see “Precautions When Relocating the Machine” ( → P . 8-15) F ollow the steps in the procedur e below to relocat e the machine somewhere else f or maintenance and other purposes. 1 T urn the power OFF , then disconnec t the cables and cord fr om the machine. (2) (7) (3) (4) (6) OFF (2) (5) OFF[...]

8-15 Maintenance Precautions When Relocating the Machine IMPORT ANT Do not carry the machine with the covers or tra ys open. Make sure that the scanning platform and paper drawer are closed before lifting, carrying, and relocating the machine. CA UTION Set the machine down slowly and carefully . Be careful not to hurt your hands or fingers. W ARNIN[...]

8-16 Maintenance[...]

9-1 Chapter 9 T roubleshooting This chapter describes solutions for cases such as paper jam and when pr oblems are not solved. Clearing Jams 9-2 Document Jams in the Feeder 9-2 Paper Jams in the Output Ar ea 9-4 Paper Jams in the Multi-P urpose T ray 9-4 Paper Jams in the P aper Drawer (Drawer 1 or 2) 9-4 Paper Jams in the Back C over and Duplex Un[...]

9-2 T roubleshooting See “M aintenance and Inspections” ( → P . xv) in “I mpor tant Safety Instructions” as well. Keys to be used for this operation When <P aper jam.> appears on the screen, a paper jam has occurred in the feeder or somewher e inside the machine. T o remove the jammed documen t or paper , follow the onscreen instruc[...]

9-3 T roubleshooting 4 M ove the r elease lever ( A) to the position sho wn in the figure. (A) 5 Remove the jammed document by pulling it gently . 6 Open the inner cover . 7 Remove the jammed document by pulling it gently . 8 Lif t the document feeder tra y and remove the document by pulling it gently . 9 Put the document feeder tra y back into pla[...]

9-4 T roubleshooting Paper Jams in the Output A rea Referring to the procedur e on the display , follo w the steps below to remo ve jammed paper . 1 Press [ ]. P a p e r j a m . P r e s s [ ] t o d i s p l a y s t e p s . ( E n d : P r e s s O K ) 2 Lif t the scanning platform. 3 Remove the jammed paper by pulling it out gently . 4 Lower the scanni[...]

9-5 T roubleshooting If paper is jammed in the optional paper drawer (Drawer 2), also pull out this drawer halfway . 3 Remove the jammed paper by pulling it out gently . 4 S et the paper draw er . If the optional paper drawer (Drawer 2) is installed, close the optional paper drawer also. 5 When the following screen appears , select <Y es> usi[...]

9-6 T roubleshooting 2 I f you are using the multi-purpose tr ay , close it. 3 Open the front cover while holding do wn the open button. 4 Remove the toner cartridge. Immediately place the toner cartr idge into the original protective bag or wrap it with a thick cloth. 5 Hold the green tabs (A), and push the tr ansport guide forward and down. Do no[...]

9-7 T roubleshooting 3 Holding the green tabs (A), open the 2-sided transport guide. (A) 4 R emove the jammed paper b y pulling it out gently . 5 Holding the green tabs, close the 2-sided transport guide securely . Make sure that both ends of the paper exit guide are closed. 6 S et the paper draw er . 7 When the following screen appears , select &l[...]

9-8 T roubleshooting If messages appear , see the following and solv e the problem. e -Manual → T roubleshooting → Onscreen Messages An error code is a 3-digit code recor ded in the error log when an error occurs . Y ou can view the code in the follo wing reports and log: Error codes • Error send report • Error receive r eport • Job histo[...]

9-9 T roubleshooting #022 Problem Y ou are restricted to send faxes from your comput er . Action Y ou need to disable the restriction. Contact your administrator f or more information. e -Manual → Securit y → Restricting to Specify Destinations and Use the Sending Functions (D1370/D1350 Only) → Restricting to Send Fax es from Y our Computer #[...]

9-10 T roubleshooting #801 Problem 1 Whenever it communicates with the SM TP server in order to send e-mail, a timeout caused by the mail ser ver side occurs. Action Check to make sure the SMTP is opera ting normally. Check the network status . Problem 2 During SMTP connection, an error is returned from the SMTP server . Action Recheck your SMTP se[...]

9-11 T roubleshooting This message appears when the paper size loaded in the paper draw er or multi-purpose tray does not match the size specified in <Drawer 1>, <Dr awer 2>, or <Multi-Purpose T ray> in the <P aper Settings> menu. When this message appears, f ollow the steps in the procedure belo w . NO TE Ignore the message[...]

9-12 T roubleshooting If a problem occurs while the machine is in use, try the actions suggested in this section before contacting technical support Check the F ollowing F irst Is the power swit ched ON? Make sure that the power c ord is securely plugged into the machine and in to the wall outlet. Make sure that electricity is supplied from the pow[...]

9-13 T roubleshooting Does a message appear on the screen? If an error message appears on the screen, see the following section and try the appropriate action. “Onscreen Message” ( → P . 9-8) Print the transmission management r eport to see if the repor t shows any err ors. e -Manual → Basic Operation → Printing List → P rinting a Commu[...]

9-14 T roubleshooting The machine cannot be used while the power supply is cut off . When there is a pow er failure, y ou can or cannot per form the following fax oper ations. • Y ou cannot send or receiv e faxes. • Y ou may not be able to make a call using the external telephone, depending on y our telephone system. • Y ou may be able to ans[...]

9-15 T roubleshooting NO TE T o contact your local authorized C anon dealer When a problem occurs that is not suggested in the e-Manual, or a problem persists if you follo w the instructions, or you cannot determine the nature of the problem, contact your local authorized Canon dealer Paper C urls T ry one of the following to solve the pr oblem. &l[...]

9-16 T roubleshooting Paper Cr eases T ry one of the following to solve the pr oblem. <Cause 1> The paper stack is not loaded correctly . Solution Load the paper stack correctly . “Loading P aper” ( → P . 2-9) <Cause 2> Damp paper is used. Solution Replace the paper stack with new unopened one. e-M anual → Specifications → Pap[...]

9-17 T roubleshooting V er tical Streaks Appear on the Output T ry one of the following to solve the pr oblem. <Cause 1> Due to the paper type or usage conditions, v ertical streaks appear on the output. Solution 1 Replace the paper stack with new unopened one. e-M anual → Specifications → Paper → Supported P aper T ypes Solution 2 T o [...]

9-18 T roubleshooting T oner Smudges and Spatters Appear ar ound T ext and Images T ry one of the following to solve the pr oblem. <Cause 1> The paper type loaded is not appropriate. Solution Make sure that the number of sheets or the paper type loaded in the paper drawer or multi-purpose tray meets the paper specifications. e-M anual → Spe[...]

9-19 T roubleshooting A P or tion of the Page Is N ot Printed Perform one of the following solutions ac cording to the cause . <Cause> A document with no margins w as printed. Solution 1 Data is printed with a margin of 5 mm (10 mm f or envelopes). P rovide a margin ar ound the data. “Printable Area ” ( → P . 2-8) Solution 2 Perform the[...]

9-20 T roubleshooting Cust omer Suppor t (U.S.A.) If you cannot solve a problem by r eferring to the information in this chapter , contact the Canon Customer Care C enter at 1-800-OK-CANON, Monday through Frida y , between 8:00 A.M. and 8:00 P .M. EST . On-line suppor t is available 24 hours a day at http://www.canont echsuppor t.com. Please have t[...]

10-1 Chapter 1 0 Registering/Setting the V arious F unc tions Y ou can set or change machine func tions from the setting menu according t o your purpose. Setting Menu List 10-2 Printing a User Data List 10-2 Contents of the Setting Menu 10-2[...]

10-2 Registering/Setting the V arious F unctions Printing a U ser Data List Con tents of the Setting Menu MM/ DD/ YY YY DD/ MM YYYY YYY Y MM/ DD P .1-12 Timer Settings Date Display T ype Time&Date Settings This area represents the first hierarchy in the menu. This area represents hierarchies for "setting item." This area represents hi[...]

10-3 Registering/Setting the V arious F unctions Keys to be used for this operation 2 Keys to be used for this operation 3 2 1 4 1 <How to display> Press [F AX] or [SCAN]. Press [Address Book]. The address book is displayed. Press [ ] to select [ ], and then press [OK]. Coded Dial Max 16 characters Address Book (D1370/D1350 Only) 1 2 3 4 Menu[...]

10-4 Registering/Setting the V arious F unctions Off On - TX Done V olume: 1 to 3 Only When Error Occurs - TX Done V olume: 1 to 3 Off On - RX Done V olume: 1 to 3 Only When Error Occurs - RX Done V olume: 1 to 3 Off On - Scanning Done V olume: 1 to 3 Only When Error Occurs - Scanning Done V olume: 1 to 3 Preferences Sound V olume Control Continues[...]

10-5 Registering/Setting the V arious F unctions Mu lti -Pu rp ose T ray: O ff , O n Dr awe r 1 :O ff , O n Dr awe r 2 *: Of f, On Pa use T ime RX Fu nct io n S et tin gs 3 to 5 t o 240 ( min ute s) GM T -1 2:0 0 t o GMT -5: 00 to GM T+1 2: 00 Sl eep T imer (0 =Of f) 1 to 2 t o 9 ( mi nut es) Au to Res et T imer De fau lt Sc ree n Se lec ted S cre [...]

10-6 Registering/Setting the V arious F unctions Continues from the lower left Continues to the upper right Continues to the next page Un ite d Sta te s ( US )* 3 Ca nad a (CA ) Of f, O n , On ly Wh en Er ror O cc urs Of f On Of f On Of f On Of f Mo de 1 Mo de 2 Mo de 3 Of f Mo de 1 Mo de 2 Mo de 3 Sp eci al Pr oc ess in g Of f On Sp eci al Mo de U[...]

10-7 Registering/Setting the V arious F unctions Keys to be used for this operation F AX, UFR II L T , UF RII L T (X PS) , PCL 5, PC L6 , PS Preferences Timer Settings Common Settings Copy Settings Fax Settings Scan Settings USB Direct Print Settings Initialize Menu Continues from the previous page Report With TX Image Off On Print Reports Off On O[...]

10-8 Registering/Setting the V arious F unctions[...]

11-1 Chapter 1 1 Appendix This section describes the specifications of the machine and information for Macintosh users . Main Specifications 11-2 Machine Specifications 11-2 Copy Specifications 11-2 Printer Specification 11-2 Scanner Specifications 11-3 F ax Specifications (D1370/D1350 Only) 11-3 T elephone Specifications (D1370/D1350 Only) 11-3 T [...]

11-2 Appendix Machine Specifications Machine Specifications T ype Personal Desktop Po wer Supply 120 to 127 V , 60 H z (Pow er requirements can vary by country. They depend on where y ou purchased the product.) Po wer Consumption • Maximum: 1,100 W or less • A ve r ag e c ons um pt io n du rin g st an db y mo de : Ap pr ox. 9 W • A ve r ag e [...]

11-3 Appendix Scanner Specifications Scanner Specifications T ype Color scanner Maximum Scan Size • Platen glass: up to 8 1/2” x 14” (215.9 mm x 355.6 mm) • Feeder: up to 8 1/2” x 14” (215.9 mm x 355.6 mm) Scan Resolution • Optical resolution Platen glass: up to 600 x 600 dpi Feeder: up to 300 x 300 dpi • Software interpolation reso[...]

11-4 Appendix Displaying Driver Guides Double -click the following HTML files from the [Documents] folder on the pro vided CD-ROM. ● Mac UFR II Printer Driv er Installation Guide → [Documents] - [Print] - [ Guide] - [index.html] ● Mac PS Printer Driv er Installation Guide → [Documents] - [Print(PS)] - [ Guide] - [index.html] ● Mac F ax Dr[...]

11-5 Appendix Inde x C Canceling F ax Jobs ............................................................................ 6-6 Changing the Default Values Copy ................................................................................ 3-12 F ax .................................................................................... 6-21 Cleaning the[...]

11-6 Appendix I Image Qualit y Copy ................................................................................... 3-5 F ax ....................................................................................... 6-3 Installation ............................................................... xiii Requirements ..................................[...]

11-7 Appendix T T elephone Equipment ......................................... x vi T elephone line jack ............................................... 1-3 T ex t Input Method ................................................ 1-9 Time Settings ....................................................... 1-12 T oner Car tridge Handling ..................[...]

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