Canon BJC-2000 manual

ii Copyright This manual is co pyrig hted by Canon Comput er S ystems, Inc. (CCSI) with all r ights reser ved. U nder the c opyright laws, this manual may not be repr oduced in an y form, in whole or par t, w ithout the prior w ritten consent of CCSI. ©1998, 1999 Canon Computer S ystems, Inc. Disclaimer Canon Compute r Syst ems, Inc. has reviewed [...]

iii Using Y our Documentation The following documentation is supplied with the Canon BJC-2000 Series Color Bubble J et™ Printer t o help you efficiently use y our new printer . Quick Start Guide This sheet describes the steps you follo w to set up y our printer and install the BJC-2000 Series Printer Driver for W indows®. Y ou can follow the st [...]

iv Distinctiv e ty pefaces identify the printer buttons y ou press, the lights on the operator panel, and any c ommands you ent er at y our comput er . ❍ The buttons y ou press appear in this typeface: RESUME button. ❍ W hen you type something on your comput er , it appears in this ty peface: DIR/P . ❍ The selections you mak e in W indo ws ar[...]

v 1 Introduction ...................................................................................................... 1-1 Supplies and A cc essories .................................................................................... 1-2 BJ Cart ridges and BJ T anks .......................................................................... 1-2 Ca[...]

vi Printing on En velopes ......................................................................................... 3-11 U sing Canon ’ s Specialty P apers ......................................................................... 3-15 Specialty Paper G uidelines ............................................................................ 3-15 Hig[...]

Chapter 1 Introduction 1-1 Introduction Congratulations on your purc hase of the Canon BJC-2000 Series Color Bubble J et Printer . W e appreciat e your c hoosing this printer to meet y our printing needs. The BJC-2000 Series printers offer exc ellent print qualit y and fast print speed using both color and black inks. W e are c ertain you will be s[...]

1-2 Introduction Chapter 1 Supplies and Accessories Y our BJC-2000 Ser ies printer suppor ts ex cellent and unique print media options that will allow you t o produc e dazzling, professional, and fun presentations. All of these print media are specially designed and manufactured t o work with your Canon Color B ubble J et printer so you can produc [...]

Chapter 1 Introduction 1-3 Introduction N Canon has more engineers dedicated to cr eating quality ink for providing the best results for output on Bubble J et printers than an y other organization. Canon does not prohibit the use of third-part y inks and the use of third-part y inks does not invalidat e the product ’ s limited warrant y . Ho wev [...]

1-4 Introduction Chapter 1 ❍ Fabric Sheets ❍ T ransparencies ❍ Back Print Film ❍ High Gloss Film See Chapter 3, P aper H andling , for details on Canon ’ s Specialty P apers. Color Image Scanner Cartridge Y ou can use your BJC-2000 Series pr inter as a color image sheetfed scanner by r emoving the BJ cart ridge from the printer and replac[...]

Chapter 1 Introduction 1-5 Introduction ❍ CD ROM drive (2x or better) (If you do not ha ve a CD ROM driv e, you can do wnload the pr inter driver fr om Canon ’ s W eb site or BBS, or call the Canon Customer Care Center t o order the P rinter Setup on diskett es for a small shipping and handling fee. See the Canon Customer Car e Center informati[...]

1-6 Introduction Chapter 1 ❍ T echnical suppor t v ia the Canon Computer S yst ems, Inc. W eb site ( www .c csi.canon.com ) ❍ 24-hour , toll-free F ax R etrie val Syst em ( 1-800-526-4345 ) ❍ T o download the latest dr iv ers using your modem, 24-hour Bulletin Board Service ( 1-757-420-2000 ) ❍ W ithin Canada, 24 hours a day , 7 days a week[...]

Chapter 2 Using the Printer With Windows 2-1 This chapter describes ho w to use the printer with your W indo ws applications. It includes: ❍ U nderstanding the printer driver ❍ Printing a document ❍ U sing the P rinter Driver in W indows ❍ The W indo ws tabs ❍ R ecommended P rint Mode settings ❍ C ustomizing the P rint Mode settings ❍[...]

2-2 Using the Printer With Windows Chapter 2 Printing a Document This proc edure describes the general steps requir ed for printing from various W indo ws applications. The exact steps for printing a document may vary depending on the application program you are using. Refer to y our software application ’ s documentation for the exact pr inting [...]

Chapter 2 Using the Printer With Windows 2-3 Using the Printer Driver in Windows Y ou use the pr inter driver to define the type of printing you plan to do . The default settings may be adequate for most of y our printing operations, but you will want to change these settings for any special color printing or when you use media other than plain pap[...]

2-4 Using the Printer With Windows Chapter 2 N For detailed information on an y of the printing options, you can use the W indo ws 98, W indo ws 95, or W indows NT online Help: ❍ U se the right mouse button to click an item on the scr een; then click the W hat’ s This? c ommand. ❍ Click ? and then click an item. ❍ Pr ess F1 . Accessing the [...]

Chapter 2 Using the Printer With Windows 2-5 Using the Printer With Windows The Windows T abs The BJC-2000 Series Printer Driver for W indows has several tabs from which y ou can select your printing options. Be sure to use the W indo ws help features to learn mor e about using these settings. N The tabs you see ma y be arranged differently than sh[...]

2-6 Using the Printer With Windows Chapter 2 The P aper Tab This tab allows y ou to specify paper siz e and page orientation. SPECIAL PRINTING FEA TURES: • SCALED—TURN ON TO ENLARGE OR REDUCE PRINTING • P AGE LA YOUT—TURN ON T O PRINT 2 OR 4 P AGES ON A SINGLE SHEET • BANNER—TURN ON FOR BANNER PRINTING SPECIFY P AGE ORIENT A TION (HOW D[...]

Chapter 2 Using the Printer With Windows 2-7 Using the Printer With Windows The Features T ab This tab allows y ou to specify background printing features, which include multiple co pies and page lay out. ENABLE OR DISABLE BACKGROUND PRINTING SPECIFY NUMBER OF COPIES T O PRINT ENABLE PRINTING IN REVERSE ORDER (LAST P AGE TO FRONT P AGE) ENABLE COLL[...]

2-8 Using the Printer With Windows Chapter 2 The Maintenance T ab This tab allows y ou to initiat e print head cleaning, roller cleaning, and test prints. ST ART PRINT HEAD CLEANING FEED A SHEET OF P APER TO CLEAN ROLLERS (SEE P AGE 3-17) PRINT THE NOZZLE CHECK P A TTERN (SEE P AGE 4-4) ST ART THE BJ PRINTER ST A TUS MONITOR (SEE P AGE 2-14)[...]

Chapter 2 Using the Printer With Windows 2-9 Using the Printer With Windows Specifying Y our Printing Options on the Windows Tabs Be sure to use y our online help t o find out about the settings available for each printing option. ❍ T o move between the W indo ws tabs, click on any of the tabs. ❍ T o save the settings and exit, click the OK but[...]

2-10 Using the Printer With Windows Chapter 2 ❍ For normal printing, select one of the following Print M odes: Text For standar d printing quality . Auto T o pr int text, photos, illustrations, tables, and g raphics at higher than normal pr inting quality . Draft T o emphasize speed rather than qualit y ; for pr inting draft texts. ❍ For high-q[...]

Chapter 2 Using the Printer With Windows 2-11 Using the Printer With Windows Customizing the Print Mode Settings On the Main tab , you can click the A dvanc ed button to cust omize the selected P rint Mode. Y ou see the following three tabs. The Quality T ab SELECT THE TYPE OF CARTRIDGE INST ALLED SPECIFIES THE BALANCE BETWEEN PRINT QUALITY AND PRI[...]

2-12 Using the Printer With Windows Chapter 2 The Color T ab ENABLE OR DISABLE COLOR ADJUSTMENT (USING COLOR ADJUSTMENT REDUCES PRINTING SPEED) RESTORES THE DEF AUL T SETTINGS ADJUSTS THE LUMINOSITY OF THE FOUR COLOR INKS SPECIFIES WHETHER PRINTED OUTPUT EMPHASIZES INTER- MEDIA TE TONES OR BRIGHT , SHARP BASIC COLORS ADJUSTS THE PRINT INTENSITY TO [...]

Chapter 2 Using the Printer With Windows 2-13 Using the Printer With Windows The Save T ab N Y ou cannot use the names of existing modes (T ext, A uto, etc.) nor the reserved name Graph. DISPLA YS CURRENT PRINT MODES SPECIFY A CUSTOM NAME FOR THIS PRINT MODE SPECIFY A NEW ICON FOR THIS PRINT MODE SA VE THE NEW PRINT MODES CHANGES THE ORDER OF THE I[...]

2-14 Using the Printer With Windows Chapter 2 Executing a Print Job After y ou start a print job, the following three features start up in sequence. ❍ BJ Background Monitor Displays the status of the print jobs in the background. Use the background monitor to c hange the order of the print jobs or cancel a print job. ❍ BJ Backgrounder Displays [...]

Chapter 2 Using the Printer With Windows 2-15 Y ou see this screen: N For mor e details about the BJ Background M onit or , select He lp from the Help menu of the BJ Background M onitor . BJ Backgrounder The BJ Backgrounder screen looks similar t o this: Using the Printer With Windows NAMES OF DOCUMENT PRINTING AND DOCUMENTS QUEUED FOR PRINTING. TH[...]

2-16 Using the Printer With Windows Chapter 2 BJ Status Monitor T o open the BJ Status Monitor during printing, click its button on the T ask Bar . N For information about the BJ Status M onit or , click He lp to pull down the Help men u and select Screen T opics . The BJ Status M onitor sho ws the printer status and the progress of documents print[...]

Chapter 2 Using the Printer With Windows 2-17 Printing Speed V ersus Color The BJC-2000 Series Printer Driver for W indows can interpret and translate the full spectrum of colors, up to 16.7 million c olors. W hen printing in color , there is a significant increase in the amount of information that the driver has to int erpret and translate. W hen [...]

2-18 Using the Printer With Windows Chapter 2 ❍ Free up your memory U se only one softwar e program at a time and unload any scr een saving utilities or programs stored in W indows background; this frees up mor e memor y for W indows processing. ❍ Use Draft mode when possible If you will be printing text in black ink only , choose a Print Mode [...]

Paper Handling Chapter 3 P aper Handling 3-1 This chapter describes ho w to use the printer for all y our printing operations. It includes: ❍ Selecting paper ty pes ❍ Setting the paper thickness lever ❍ Summary of printer settings for various pr int media ❍ A ut omatically loading paper ❍ Printing on en velopes ❍ U sing Canon ’ s Spec[...]

3-2 P aper Handling Chapter 3 Selecting P aper T ypes One of the most impor tant things you can do to assur e the best possible performance of your Bubble J et printer is to select the c orrect paper . Y our pr inter produc es letter quality print on most plain bond papers, including cott on bond and photocop ying papers; it does not require specia[...]

Paper Handling Chapter 3 P aper Handling 3-3 Brilliant White P aper Canon ’ s unique paper formulation gives y ou a bright white printing surface that pr oduces incr edibly brilliant colors and dark, cr isp black text. This paper works great for everyda y use, as well as proposals, color presentations, color charts/graphs, flyers, and newsletters[...]

3-4 P aper Handling Chapter 3 Fabric Sheets U se Fabric Sheets for Canon Bubble J et printers to print pillow c o v e r s, scarves, flags, and other textile items. Use these sheets for appliqués an d other craft and sew ing projects. Fabric sheets are 9.5 × 14 inches. Be sure to select Fabric Sheet as y our M edia T y pe in the pr inter driver . [...]

Paper Handling Chapter 3 P aper Handling 3-5 P aper Guidelines W hen selecting or loading paper , please remember the follo wing: ❍ Att empting to print on damp , curled, w rinkled, or torn paper can cause paper jams and poor print qualit y . ❍ U se cut-sheet paper only . Y ou cannot use multipart paper . ❍ W henever possible, hold the paper [...]

Setting the P aper Thickness Lever T o ensure trouble-free paper handling, you ’ll want to set the blue paper thickness lever befor e loading paper . ❍ Left for printing on paper ❍ Right for fabr ic sheets, heavier-weight paper or other print media, or en velopes N Be sure to c heck this lever before and aft er printing on heavier-weight prin[...]

Chapter 3 P aper Handling 3-7 Printer Settings for V arious Print Media P aper P aper thickness output Media lever guides P aper feed limit (Sheets) Plain paper Left Down Appr o x. 50 (0.2 " or 5 mm stack) Glossy Photo P aper Left U p 10 Banner P aper Left U p 1 (2 to 6) Brilliant W hite P aper Left Down Appr o x. 50 (0.2" or 5 mm stack) [...]

3-8 P aper Handling Chapter 3 Automatically Feeding P aper ❍ Mak e sure the printer is plugged in. ❍ Mak e sure the paper support is attached to the printer . ❍ Open the front c ov er and mak e sure the blue paper thickness lever is set: • Right for env elopes, fabric sheets, or thick paper • Left for all other print media ❍ Close the f[...]

Chapter 3 P aper Handling 3-9 Paper Handling ❍ For best r esults, fan the paper before loading it. ❍ Alwa ys fan a stack of paper along the edge that w ill feed into the printer first. ❍ Align the edge of the paper stack with the rig ht edge of the sheet feeder . ❍ Pinch the paper guide so it mov es smoothly and slide the paper guide snug a[...]

3-10 P aper Handling Chapter 3 ❍ U se the printer driv er to set an y necessary print properties; for example, you need to change the settings in the printer driver if you ar e printing photos or using special paper . Auto Feed Guidelines W hen automatically feeding stacks of paper , follow these guidelines: ❍ Do not open the front c ov er whil[...]

Chapter 3 P aper Handling 3-11 Paper Handling ❍ Do not tr y to load paper into the sheet feeder beyond the paper limit mark ( ) on the left side or the tabs on both sides of the sheet feeder; stacking t oo much paper ma y cause paper feeding or printing problems. Printing on Envelopes Y ou can stack up to 5 env elopes in the sheet feeder or y ou [...]

3-12 P aper Handling Chapter 3 The following en velopes ar e not rec ommended because they may cause jams or smears, or may damage your printer . ❍ En velopes with windows, holes, perforations, cutouts, and double flaps. ❍ En velopes made with special coated paper or deeply embossed paper . ❍ En velopes using peel-off sealing strips. ❍ En v[...]

Chapter 3 P aper Handling 3-13 Paper Handling ❍ Arrange the stack of en velopes on a firm surfac e and press down firmly on the edges to make the folds crisp . ❍ Pr ess all the way ar ound the en v elopes to re mov e an y curls and expel air from inside the en v elopes. ❍ Mak e sure an y curls ar e remo v ed from the flap of each en velope. ?[...]

3-14 P aper Handling Chapter 3 ❍ Slide a stack of env elopes into the sheet feeder until it stops. ❍ The top of the en velope goes in first with the flap to ward the sheet feeder . ❍ Pinch the paper guide so it will move smoothly and slide the paper guide snug against the left side of the stack. ❍ Y ou can load up to 5 env elopes at one tim[...]

Chapter 3 P aper Handling 3-15 Paper Handling Using Canon’ s Specialty P apers This section pro vides guidelines for pr inting on Canon ’ s Specialty P apers and describes special procedur es requir ed for High Resolution P aper , Fabric Sheets, Banner Paper , and Glossy Photo P aper and Car ds. Specialty P aper Guidelines N Be sure to r ead an[...]

3-16 P aper Handling Chapter 3 ❍ Do not leav e the film in the sheet feeder for long periods of time. Dust and dirt may accumulat e on the film resulting in spotty printing . ❍ T o avoid sm udging caused by fingerpr ints, use a pair of thin cloth gloves while loading and handling the film. ❍ T o avoid fading, do not expose the printed film to[...]

Paper Handling 3-17 P aper Handling Chapter 3 ❍ Y ou may want to fasten the r oll with a small piece of tape. High Resolution P aper Using the Printer’ s Output T ray The paper output tray on your printer is equipped with paper output guides. W hen using the BC-22e Photo BJ Cartridge to pr int on Canon ’ s High R esolution P aper , lift the p[...]

Chapter 3 P aper Handling 3-18 Paper Handling Using the Cleaning Sheet Canon ’ s High R esolution P aper is designed for high qualit y printing . This paper is specially coated t o produc e delicate c olor output. Aft er using a package of High Resolution P aper (200 sheets), y ou need to use the cleaning sheet enclosed with the paper to remov e [...]

Paper Handling 3-19 P aper Handling Chapter 3 ❍ R emov e the two piec es of tape from the sheet. ❍ Insert the sheet w ith the sticky side out (to ward y ou) and down (going into the printer’ s sheet feeder). ❍ A djust the paper guide to the edge of the cleaning sheet. Insert the cleaning sheet.[...]

Chapter 3 P aper Handling 3-20 ❍ Open the Printer Driv er Pr operties w indow . ❍ Click the Maintenanc e tab . ❍ On the Maint enance tab , click the roller cleaning ic on. ❍ W hen prompt ed to c onfirm the cleaning, click Ye s . ❍ The printer feeds the sheet and then ejects it. ❍ U se a cleaning sheet onc e only . Use the Printer Driver[...]

Paper Handling 3-21 P aper Handling Chapter 3 Fabric Sheets Fabric Sheets for Canon printers come with a booklet that describes special handling proc edures. Be sure to look thr ough this booklet for special information regarding the F abric Sheets. This section describes specific steps for using Fabric Sheets with this printer . Be sure to follo w[...]

Chapter 3 P aper Handling 3-22 ❍ Insert the sheet w ith the cloth side out (to ward y ou) and the open end up (awa y fr om the printer’ s sheet feeder). ❍ Pinch the paper guide so it will move smoothly and slide the paper guide snug against the left side of the sheet. ❍ Do not attempt to load mor e than one sheet at a time. N ❍ Do not rem[...]

Paper Handling 3-23 P aper Handling Chapter 3 ❍ In the M ain tab , select Fabric Sheet for the M edia T y pe. ❍ In the P aper tab, select Letter or A4 for the P aper Siz e. ❍ Change other settings as required. ❍ Start the pr int operation from your W indows application. ❍ Let the printed fabric sheet set for about one hour to allow the in[...]

Chapter 3 P aper Handling 3-24 Printing on Banner P aper For best r esults, use Canon Banner P aper . T o set up a pr int job on banner paper , you must decide on the number of sheets you need. Y ou can print banners from 2 to 6 sheets in length. N Alwa ys leav e an extra sheet at the end of the banner—just in case the ty pe runs over . ❍ Print[...]

Paper Handling 3-25 P aper Handling Chapter 3 ❍ Mak e sure the printer is plugged in. ❍ Mak e sure the paper support is attached to the printer . ❍ Open the front c ov er and mak e sure the blue paper thickness lever is set to the left. Close the fr ont co ver . ❍ Pull out the paper output tray;.6in. Tf9n1 T7  222[...]

Chapter 3 P aper Handling 3-26 ❍ The minimum length is two sheets. ❍ The maximum length y ou can use is six sheets (66 inches or 1676 mm). ❍ Alwa ys leav e an extra sheet at the end of the banner—just in case the ty pe runs over . ❍ Align the first sheet of the paper with the rig ht edge of the sheet feeder and slide it into the printer u[...]

Chapter 3 P aper Handling 3-27 Paper Handling ❍ Gently fold the paper at the perforations between the first and second sheet. ❍ Place the printer at the edge of the desk so at least two sheets are supported by the desk. Adjust the printer location. Fold the banner paper . A T LEAST 2 SHEETS ARE SUPPORTED BY THE DESK.[...]

3-28 P aper Handling Chapter 3 ❍ Open the W indows application you ar e going to use t o print. Fr om the File menu, select Print . Then select your print options using the BJC-2000 Series Printer Driver for W indo ws. • Fo r M edia T y pe, select Plain P aper . • Fo r the P aper size, select Letter or A4 . • On the P aper tab , select Bann[...]

Chapter 3 P aper Handling 3-29 Paper Handling Loading Glossy Photo P aper and Glossy Photo Cards W hen you load Glossy Phot o P aper or Glossy Phot o Cards in the printer , alwa ys use the Loading Support Sheet provided with the package. ❍ Hold the sheets of Glossy Photo P aper w ith the whiter sides (print sides) up and place them on top of the [...]

3-30 P aper Handling Chapter 3 ❍ Insert the stack into the sheet feeder . N Before loading Glossy Photo Car ds in the printer , read the instructions pro vided w ith the package of Glossy Photo Car ds. Load the Glossy Photo P aper .[...]

Chapter 4 Maintaining the Printer 4-1 Maintaining the Printer This chapter c ov ers the care r equired for y our printer . It includes: ❍ Printer guidelines ❍ Cleaning the printer ❍ Printing the test pages ❍ Cleaning the print head ❍ BJ car tridge guidelines ❍ R eplacing the BJ car tridge ❍ R eplacing a BJ tank in the BC-21e Color BJ [...]

4-2 Maintaining the Printer Chapter 4 Printer Guidelines Follo w these guidelines to a v oid damage to y our printer and harm to you or others: ❍ Set the printer on a stable surface. Do not use an angled pr inter stand. A void setting the printer in dir ect sunlight. ❍ K eep the fr ont co ve r closed when printing . ❍ Do not set an ything on [...]

Chapter 4 Maintaining the Printer 4-3 ❍ Do not place the printer too close t o a fluoresc ent lamp . Allo w at least six inches (15 cm) clearance between the printer and an y fluoresc ent lamp. Fluoresc ent lamps generate electrical noise that may cause printer malfunctions. Cleaning the Printer Y our pr inter requir es little routine maint enanc[...]

4-4 Maintaining the Printer Chapter 4 ❍ Clean the exterior of the pr inter with a soft cloth moistened with water . ❍ Clean awa y smudges and dust. ❍ Do not use paper products (such as paper t ow els or tissues) to clean the printer . Printing a T est P age Y ou can pr int a No zzle Check P attern to check the operation of your printer and yo[...]

Chapter 4 Maintaining the Printer 4-5 Y ou use the T est Prints option on the Maint enance tab in y our BJC-2000 Series Printer Driver for W indo ws to print a N ozzle Check P attern. Click on the T est Prints option and then click OK . W hen the BC-21e Color BJ Cartr idge is installed, the pattern includes all four colors: yellow , magenta, cyan, [...]

4-6 Maintaining the Printer Chapter 4 Cleaning the Print Head Y our pr inter is equipped with a pr int head cleaning function to ensure constant high quality printing . Y ou star t pr int head cleaning from the M aintenanc e tab in the printer driver . Simply click the print head cleaning icon, and then click OK . Print head cleaning tak es appro x[...]

Chapter 4 Maintaining the Printer 4-7 BJ Cartridge Guidelines Y ou can use these car tr idges with the pr inter: ❍ BC-2 1e Color BJ Cartridge Contains the print head unit and two r eplaceable BJ tanks—the BCI-21 Color BJ T ank contains c olor ink (cyan, magenta, yellow) and the BCI-21 Black BJ T ank contains black ink. Y ou can replace the BJ t[...]

4-8 Maintaining the Printer Chapter 4 If you ar e using the BC-21e Color BJ Cartr idge and your output is blank, one of the BJ tanks is probably out of ink. See the instructions starting on page 4-14 for replacing a BJ tank. N Canon has more engineers dedicated to cr eating quality ink for providing the best results for output on Bubble J et printe[...]

[...]

Replacing the BJ Cartridge The following proc edure describes how t o replac e the BC-21e Color BJ Cart ridge w ith the BC-20 Black BJ Cart ridge. Follo w the instructions in this section to re place an old BJ cartr idge or to change BJ cartridges when you ar e switching between an y of the BJ car tridges. Y ou only need to replace the BC-21e C olo[...]

Chapter 4 Maintaining the Printer 4-11 Maintaining the Printer ❍ Lift the blue lock lever on the cartr idge holder . ❍ Slide the BJ cart ridge out of the holder . ❍ If you ar e replacing an old BJ cartridge, dispose of the old cart ridge properly . ❍ If you ar e switching cartr idges, you must stor e the cart ridge you are r emoving in the [...]

4-12 Maintaining the Printer Chapter 4 ❍ P eel off the prot ectiv e foil. ❍ Lift off the orange cap from the print head and then remo ve the orange tape. Set the BJ cartridge into the cartridge holder . Remove the protective material from the BJ cartridge. Take the new BJ cartridge out of its protective packaging. T APE CAP[...]

Chapter 4 Maintaining the Printer 4-13 Maintaining the Printer ❍ Pr ess the blue lock lever do wn completely ; do not use ex cessiv e forc e. ❍ The BJ cart ridge is now positioned and locked. C Do not manually mov e the mechanism that houses the BJ cart ridge. Att empting to mo ve the BJ cartridge holder w ill damage the printer . ❍ If you pl[...]

4-14 Maintaining the Printer Chapter 4 C W henever the printer stops printing, the BJ car tr idge mov es to the home position on the rig ht and caps itself. If you unplug the printer while it is printing (or if y ou turn off a power strip to which the printer is connect ed), or if you man ually mov e the cartr idge holder from the home position, th[...]

Chapter 4 Maintaining the Printer 4-15 Maintaining the Printer ❍ Grasp the top of the co ver in the c enter and pull it forward. ❍ The cart ridge holder moves to the c enter of the printer . ❍ The color BJ tank is on the left; the black BJ tank is on the rig ht. ❍ Grasp the tab on the top of the tank and pull forward to release the BJ tank.[...]

4-16 Maintaining the Printer Chapter 4 ❍ Then remo ve the pr otecti ve cap . ❍ Slide the new BJ tank into the empty slot on the BJ cart ridge. ❍ Pr ess firmly on the tab on the top of the BJ tank until it locks into place. ❍ Mak e sure eac h BJ tank is correctly seat ed in its respecti ve slot. ❍ If you ar e replacing both tanks, repeat s[...]

Chapter 4 Maintaining the Printer 4-17 Maintaining the Printer ❍ Pr ess firmly to close the co ve r . ❍ The printer mov es the cart ridge holder to the home position on the rig ht of the pr inter . ❍ The printer automatically cleans the print head unit. Storing a BJ Cartridge W henever y ou un wr ap a BJ cart ridge, you m ust either install i[...]

4-18 Maintaining the Printer Chapter 4 ❍ Y ou must inser t the car tridge correctly or the storage bo x will not close. ❍ The prot ectiv e cap must be remo ved fr om the cartr idge before y ou set it in the storage bo x. ❍ Be sure the lid snaps closed. N W henever y ou remov e a BJ cartr idge from the printer , s tore the cartridge in the sto[...]

Chapter 4 Maintaining the Printer 4-19 Maintaining the Printer If you ha ve mor e than one Ink Cartridge Storage Box, you can hook them together . Simply connect them by the slides and groo ves on the sides of the containers. T ransporting the Printer N W hile your printer is small and c ompact, it is not a portable pr inter and you need t o take c[...]

4-20 Maintaining the Printer Chapter 4 ❍ Mak e sure the print head is in the home position. ❍ R emov e an y paper from the sheet feeder . ❍ Detach the interfac e cable. ❍ U nplug the printer and detach the po wer c or d. ❍ R emov e the paper support and paper output tr ay . Remove the trays. Turn off the printer’s power .[...]

Chapter 4 Maintaining the Printer 4-21 Maintaining the Printer ❍ T ape the cov er t o the printer body . ❍ Cov er the printer with its shipping bag. Repack the printer in its original packing materials. Tape and cover the printer . T APE[...]

4-22 Maintaining the Printer Chapter 4 N Do not remo ve the BJ cartr idge from the printer or ship a BJ car t ridge or an ink tank from which y ou hav e remo ved the pr otective cap .A n opened BJ cart ridge or BJ tank that is not installed in the printer may leak, and the pr int head may dry out. If you ar e shipping the printer through a shipping[...]

T roubleshooting Chapter 5 Troubleshooting 5-1 Due to toda y’ s rapidly changing computer en vironment, we ha ve plac ed troubleshooting information in a variet y of places to ensure that the most accurate information possible is available. The best wa y to find current information is through our online support ser v ices and through our Fax R et[...]

5-2 Troubleshooting Chapt er 5 The serial number is located on the label on the back of the printer : N Att empting to r epair the printer yourself ma y void the limit ed warrant y as to that re pair . See the limited warrant y information that came w ith your printer for details. Basic Problems This section describes these basic problems: ❍ Cann[...]

Chapter 5 Troubleshooting 5-3 The BJ Printer Status M onit or uses messages and pictures t o display the printing progress and the status of the printer while it is printing . W hen the ink or paper runs out or a paper jam occurs, the BJ Printer Status M onitor aut omatically appears. ❍ Look at the messages and pictures to det ermine what ty pe o[...]

5-4 Troubleshooting Chapt er 5 Cannot Install the Printer Driver Cause Solution Installation was Install the printer driver interrupted R efer to the Quick S tart Guide and install the pr inter driver using the c orrect proc edure. If you ar e reinstalling[...]

Chapter 5 Troubleshooting 5-5 Cause Solution Pr oblem with the Check that the W indows 98, W indo ws 95, or W indo ws CD ROM (c ontinued) NT Explorer or the W indo ws 3.1 File M anager can successfully r ead the CD . If the CD is unreadable, call the Canon Cust omer Care Center (see page 1-5). P aper Does Not Feed From Sheet Feeder Cause Solution P[...]

5-6 Troubleshooting Chapt er 5 An Error Message Appears Printing does not star t due to an er ror wr iting to LPT1. Cause Solution Printer is not on Check the power cord Mak e sure the printer is plugged in t o a pow er outlet. Printer cable not Check the parallel cable connect ed correctly Mak e sure the parallel cable is secur ely fastened to the[...]

Chapter 5 Troubleshooting 5-7 Cause Solution Printer port LPT1: fault Check the status of the printer port LPT1 Click on Start , Sett ings , and Control P anel . Double-click on the Syst em icon. On the Device Manager tab , double- click P orts (COM & LPT) . Double-click Canon BJ LPT Printer P ort (LPT1) . The Dev ice status should read “This[...]

5-8 Troubleshooting Chapt er 5 Printing does not star t due to an application er ror or General Protection F ault. Cause Solution Printing from a Change applications W indo ws 3.1 application A W indows 3.1 application installed on a W indows 98 or W indo ws 95 system may cause this pr oblem. Print from a W indows 98 or W indows 95 software applica[...]

Chapter 5 Troubleshooting 5-9 Cause Solution Installed printer driv er Reinstall the printer driver not operating correctly R emov e the installed BJ printer driver and then install the printer driver again. T o uninstall the pr inter driver , click Star t and select Programs . Then select BJ Printer and click U ninstall . Follo w the on-screen ins[...]

5-10 Troubleshooting Chapt er 5 Printing Halts Cause Solution The print job may be a Check the printer operation[...]

Chapter 5 Troubleshooting 5-11 Cause Solution Printer cable fault Try to use another printer cable Mak e sure the cable is an IEEE 1284-c ompatible parallel interface cable. S witching dev ice or Disconnect the switching device or external buffer external buffer fault Print with the printer directly connect ed to the c omputer . If you can then pri[...]

5-12 Troubleshooting Chapt er 5 Printed pages curled/warp ed/w r inkled Cause Solution Ex cess ink is being Check your media type absorbed by the paper If you ar e printing on very thin paper , tr y a different paper ty pe. Print on special print media such as High R esolution P aper or Glossy Photo P aper . Print density is set Reduce the print in[...]

Chapter 5 Troubleshooting 5-13 T roubleshooting Using the Resume Button Y ou use the RESUME button to perform two functions: ❍ Pr ess and hold the RESUME button t o reset the printer and resume printing . ❍ Double-click the RESUME button to print a N ozzle Check P att ern. ( Y ou can also pr int a No zzle Check P attern with the printer dr iver[...]

5-14 Troubleshooting Chapt er 5[...]

Specifications Appendix A Specifications A-1 Printing Specifications Printing Method Bubble J et ink on-demand Printing Resolution 720 (vertical) × 360 (horizontal) dpi (maximum) Print Speed BC-21e Color Draft mode—up to 4.5 ppm BJ Cart ridge Standard mode—up to 3.8 ppm Fine mode—up to 0.9 ppm BC-20 Black Draft mode—up to 5 ppm BJ Cart rid[...]

A-2 Specifications Appendix A Sheet Feeder Capacity – Auto Feed Only Maximum thickness of stack ed paper: 0.2 inches (5 mm) Plain paper (20 lb or 75 g/ m 2 ) A ppro x. 50 sheets Glossy photo paper 10 sheets Banner paper 1 sheet (2 to 6 sheets long) Brilliant white paper Appr o x. 50 sheets High resolution paper Appr o x. 40 sheets T -shirt transf[...]

Appendix A Specifications A-3 Media Type Recommended Glossy photo paper Canon Glossy Photo P aper Banner paper Canon Banner P aper Brilliant white paper Canon Brilliant W hit e P aper High resolution paper Canon High Resolution P aper T -shirt transfers Canon T -Shirt T ransfers Greeting car ds Canon G reeting Car ds Glossy photo cards Canon Glossy[...]

A-4 Specifications Appendix A A5, A4, B5 Printable Area (width x length) A5 141.2 mm × 200 mm A4 203.2 × 287 mm B5 75.2 × 247 mm Fabric Sheets Printable Area (width x length) Fabric Sheet 203.2 mm × 287 mm Glossy Photo Card Printable Area (width x length) Glossy Photo Card 109.4 mm × 159.9 mm[...]

Appendix A Specifications A-5 Specifications U.S. Commercial No. 1 0 Envelope Printable Area (width x length) U .S. Commer cial #10 8.25 in × 3.72 in European DL Envelope Printable Area (width x length) Eu ropean DL 207.2 mm × 100 mm Banner P aper The shaded portions of the drawing below illustrate the maximum rec ommended printing area of Banner[...]

A-6 Specifications Appendix A BJ Cartridges BC-2 1e Color BJ Cartridge Print head 64 nozzles for black 24 nozzles for each c olor (cyan, magenta, yel low ) Print head life Appr o ximately 2,000 c olor pages at 30% cover ag e BJ tanks BCI-21 Color (cyan, yello w , magenta) BCI-21 Black Ink c olor Black, cyan, yellow , magenta BJ tank yield BCI-21 Co[...]

Appendix A Specifications A-7 General Interface IEEE 1284 compatible parallel interfac e Acoustic Noise Level Appr o x. 49 dB(A) per ISO 9296 Operating Environment T emper ature 41° F to 95° F (5° C to 35° C) H umidity 10% t o 90% RH (no condensation) Storing Environment T emper ature 32° F to 95° F (0° C to 35° C) H umidity 5% t o 90% RH ([...]

A-8 Specifications Appendix A[...]

Installing Printer Driver Windows 3.1 Appendix B Installing the Printer Driver for Windows 3.1 B-1 This appendix describes how you install the BJC-2000 Series P rinter Driver for W indo ws 3.1. If you ar e using W indows 98 or W indows 95, see the Quick Start Guide . ❍ T urn on your printer , and then turn on your computer . ❍ Insert the Canon [...]

B-2 Installing the Printer Driver for Windows 3.1 Appendix B ❍ W hen you see this scr een: Ty p e D:SETUP (where D: is y our CD drive… most CD drives ar e D: or E: ). Then click OK . ❍ Select BJC-2000 Series from the list of printers. ❍ Be sure to wait for W indows to co mplete each operation. ❍ W hen complet e, restart W indo ws. Follow[...]

Appendix C Installing the Optional Color Image Scanner C-1 Installing Color Image Scanner Y ou can easily con vert your printer into a c olor scanner by installing the optional IS-22 Color Image Scanner Cartridge. This section describes how t o install and remo ve the C olor Image Scanner Cartr idge. For details on operating the printer as a scanne[...]

❍ Handle the scanner cartridge carefully . ❍ Do not touch the scanning head ar ea. ❍ Hold the scanner cartridge by the ridges on either side of the cart ridge. ❍ Set the scanner cart ridge into the holder , and lower the blue lock lever . ❍ The thickness lever must be set t o the right (for thick paper , en velopes) so y ou can feed the c[...]

Appendix C Installing the Optional Color Image Scanner C-3 Installing Color Image Scanner ❍ The cart ridge holder moves t o the home position on the rig ht. ❍ For details about installing the IS Scan scanner driv er , refer to the IS-22 C olor I mage Scanner Cartr idge User’ s Manual . Removing the Scanner Cartridge C Alwa ys remo ve the C ol[...]

C-4 Installing the Optional Color Image Scanner Appendix C C N ever stor e the IS-22 Color I mage Scanner Cartr idge in an Ink Cart ridge Storage Box that has been used for a BJ cartridge. The pad in the storage bo x where the head of a BJ cartr idge rests is co ver ed with ink that will damage the scanning head of the IS-22 Color Image Scanner Car[...]

Glossar y G-1 Automatic feed R efers to one wa y in which paper can be fed into the printer when the sheet feeder is used. BJ cartridge The printing mechanism that contains the print head unit and BJ tanks. BJ tank The special ty pe of ink container housed b y the BJ cartr idge. The BC-21e Color BJ Cartr idge contains tw o BJ tanks: one color (whic[...]

G-2 Glossar y dB(A) Stands for decibel level (a decibel being a unit of measurement for the intensity of the sound coming from the printer), adjusted for background noise. dpi Dots per inch. A unit of measurement for indicating a printer’ s resolution. Y our printer can produce a r esolution up to 720 × 360 dpi. Font A complet e set of character[...]

Glossar y G-3 lpi Lines per inch. The measurement used in describing the number of lines that will pr int w ithin one vertical inch. Most printing is done in 6 or 8 lpi. Manual feed A method of feeding paper to the printer one sheet at a time. Noise level See dB(A). P age orientation R efers to the direction of print on the page. Printing across th[...]

G-4 Glossar y Printable area The area of a sheet of paper on which a printer can reproduc e text or graphics (the pr inting area is smaller than the paper). On this printer , the printing area varies depending on the t ype of paper being used. Printer driver Software that sends printing instructions to a printer . The printer driver keeps track of [...]

Index I-1 Index A A4-size paper: A-2, A -4 A5-size paper: A-2, A -4 A cc essories: 1-2–4 A coustic noise lev el: A-7 A dvanced settings: 2-5, 2-11–13 Application err or: 5-8 A uthorized Serv ice Facility (ASF): 1-6 A ut o feed guidelines: 3-10–11 A ut o mode: 2-11 A ut omatically feeding paper: 3-7–11, A- 2 B B5-size paper: A-2, A -4 Back P[...]

I-2 Index Canon A uthorized Serv ice Facility: 1-6 Bulletin Board Service: 1-6, 5-1 Canada: 1-6 C ustomer Care Cent er: 1-5–6, 5-1 Fax R etrieval System: 1-6, 5-1 Re ferr al Serv ice: 1-2 Scanner Cart ridge: 1-4, A-7, C-1–4 Specialty Papers: 1-3–4, 3-1–7, 3-15–30 Capping, BJ cart ridges: 4-14 Cart ridge holder : 4-10–15, 4-17 CD R OM dr[...]

Index I-3 G General Prot ection Fault: 5-8 General specifications: A-7 Glossy Photo Cards: 1-3, 3-3, 3-7, 3-29–30, A -2–4 Glossy Photo P aper: 1-3, 3-2, 3-7, 3-15, 3-29–30, 4-7, A -2–3 Graph paper: 3-5 Graphic stamp: 2-7 Graphics mode: 2-10 Grayscale print: 2-5 Greeting Car ds: 1-3, 3-3, 3-7, A -2–3 Guidelines auto feed: 3-10–11 BJ cart[...]

I-4 Index Microsoft: See W indows Mirror image printing: 3-3–4 M ultipart paper: 3-5 N N ormal printing: 2-10 N ormal-size printing: 2-6 N ozzle Check P att ern: 2-8, 4-4–6, 4-14, 5-10–13 N ozzles: A -6 O Online help: 2-4 support: 1-5, 5-1 Operating environment: A -7 Optional IS-22 Color Image Scanner Cart ridge: A -7, C-1–4 Orientation set[...]

Index I-5 Print head: 4-3, A -6 area: 4-9 cleaning: 2-8, 4-6 life: A -6 Print mode: 2-5, 2-11, 2-16 customizing: 2-11–13 icon: 2-14 settings: 2-11–12 Print quality : 2-5, 2-10–11, 4-4 problems: 5-3 vs. speed: 2-11, 2-17–18 Printable area: A -3–5 Printer cable, 1-4, 4-20, 5-6, 5-9–11 cleaning: 4-3–4 dimensions: A -7 guidelines: 4-2 mai[...]

I-6 Index S Sales receipt: 1-6 Sav e tab: 2-13 SB-21 Ink Cartr idge Storage Bo x: 1-3, 4-8, 4-11, 4-17–19 Scaled printing: 2-6 Scanner cart ridge: 1-4, A-7, C-1–4 head: C-1 paper handling: A-7 remo ving: C-3–4 resolution: A -7 Serial number , printer: 5-1–2 Serv icing, pr inter: 1-6 Sheet feeder: 3-9, 3-14 capacity : A -2 paper does not fee[...]

FCC Regulations FCC-1 FCC Regulations This equipment has been tested and found t o comply with the limits for a Class B digital dev ice, pursuant to P art 15 of the FCC R ules. These limits are designed to pr ovide reasonable prot ection against harmful interferenc e in a residential installation. This equipment generates, uses and can radiate radi[...]

FCC-2 FCC Regulations[...]