Canon BJC-5100 manual

BJC-5100 USER MANUAL Canon[...]

ii Copyright This manual is co pyrig hted by Canon Comput er S ystems, Inc. (CCSI) with all r ights reser ved. U nder the c opyright laws, this manual may not be repr oduced in an y form, in whole or par t, w ithout the prior w ritten consent of CCSI. ©1999 Canon Computer S ystems, Inc. Disclaimer Canon Compute r Syst ems, Inc. has reviewed this m[...]

iii Using Y our Documentation The following documentation is supplied with the Canon BJC-5100 Series Color Bubble J et™ Printer t o help you efficiently use y our new printer . Quick Start Guide This booklet describes the steps you follo w to unpack and set up y our printer and install the BJC-5100 Series Printer Driver for W indo ws ® . Y ou ca[...]

iv Distinctiv e ty pefaces identify the printer buttons y ou press, the lights on the operator panel, and any c ommands you ent er at y our comput er . ❍ The buttons y ou press appear in this typeface: POWER button. ❍ The lights on your printer appear in this ty peface: POWER/ERROR light. ❍ W hen you type something on your comput er , it appe[...]

v 1 Introduction ...................................................................................................... 1-1 Supplies and A cc essories .................................................................................... 1-2 BJ Cart ridges and BJ T anks ......................................................................... 1-2 Can[...]

vi 4 Maintaining the Printer ................................................................................ 4-1 Printer G uidelines .............................................................................................. 4-1 Cleaning the Printer ........................................................................................... 4-2 [...]

Chapter 1 Introduction 1-1 Introduction Congratulations on your purc hase of the Canon BJC-5100 Series Color Bubble J et™ Printer . W e appreciate y ou choosing this printer to meet your printing needs. The BJC-5100 Series pr inters, w ith Canon ’ s dual print head system, offer ex cellent print quality and fast print speed using both color and[...]

1-2 Introduction Chapter 1 Supplies and Accessories Y our BJC-5100 Series printer suppor ts ex cellent and unique print media options that will allow you t o produc e dazzling, pr ofessional, and fun presentations. All of these print media are specially designed and manufactured t o work with your Canon c olor printer so you can produc e the finest[...]

Chapter 1 Introduction 1-3 Introduction N Canon has more engineers dedicated to cr eating quality ink for providing the best results for output fr om Bubble J et printers than any other organization. Canon does not prohibit the use of third-part y inks, and the use of third-part y inks does not invalidat e the product ’ s limited warrant y . H ow[...]

1-4 Introduction Chapter 1 Canon Customer Care Center Canon Computer S ystems, Inc. offers a full range of customer technical support* options including: ❍ 24-hour , 7-da y-a-week, toll-free aut omated support for troubleshooting issues on most current pr oducts ( 1-800-423-2366 ) ❍ Speak to a tec hnician free of ser vice charge (currently M on[...]

Chapter 1 Introduction 1-5 Introduction Servicing the Printer The Canon BJC-5100 Series Color Bubble J et Printer is designed with the latest tec hnology to provide trouble-free operation. The W arr anty Card that c omes with the pr inter describes Canon ’ s limited warr anty for your Bubble J et printer . Be sure to read the warrant y informatio[...]

1-6 Introduction Chapter 1 ❍ Do not use the printer near water . If you spill liquid on or into the printer , unplug it immediately and call the C ustomer Car e Center (see page 1-4). ❍ Slots and openings in the printer and on the back or bottom are pro vided for ventilation. T o ensure reliable operation of the pr inter and to pr otect it from[...]

Chapter 1 Introduction 1-7 ❍ U nplug the printer fr om the wall outlet and call the C ustomer Car e Center (see page 1-4) if any of the following conditions exist: • The powe r cor d or plug is damaged or fray ed. • Liquid is spilled into the printer , or if the printer is exposed to rain or water . • Smoke, unusual noises, or odors come fr[...]

1-8 Introduction Chapter 1[...]

Chapter 2 Using the Printer With Windows 2-1 Y ou can use the BJC-5100 Series printer w ith all your W indo ws 98, W indo ws 95, and W indo ws NT 4.0 software applications. This chapter describes ho w to use the printer with your W indo ws applications. It includes: ❍ U nderstanding the printer driver ❍ Printing a document ❍ U sing the printe[...]

2-2 Using the Printer With Windows Chapter 2 Printing a Document This proc edure describes the general steps requir ed for printing from various W indo ws applications. The exact steps for printing a document may vary depending on the application program you are using. Refer to y our software application ’ s documentation for the exact pr inting [...]

Chapter 2 Using the Printer With Windows 2-3 Using the Printer Driver in Windows Y ou use the printer driver to define the type of printing you plan to do . The default settings may be adequate for most of your printing operations, but you will want to change these settings for any special color printing or when you use media other than plain paper[...]

2-4 Using the Printer With Windows Chapter 2 BJC-5100/V000/02-99 N For detailed information on an y of the printing options, y ou can use the W indo ws on-line Help in the follo wing ways: ❍ U se the right mouse button to click an item on the scr een; then click the W hat’ s This? command. ❍ Click ? and then click an item. ❍ Pr ess F1 . The[...]

Chapter 2 Using the Printer With Windows 2-5 Using the Printer With Windows Custom Settings If you click the C ustomiz e button on the Settings tab , you see another dialog bo x, called Cust om Settings, on which you can specify additional color settings. The settings available on the C ustom Setting dialog bo x depend on the options you select on [...]

2-6 Using the Printer With Windows Chapter 2 The T roubleshooting T ab The selections on this tab help you analyz e common printing problems and rec ommend correcti ve actions. This tab also includes the A bout button, which displa ys version and c opyright infor mation about the dev ice. CLICK ON ANY OF THESE PROBLEMS TO SEE INFORMA TION REGARDING[...]

Chapter 2 Using the Printer With Windows 2-7 Using the Printer With Windows The Maintenance T ab The selections on this tab allows y ou to perform r outine Maint enance tasks to k eep your printer operating at optimum efficiency . See the information star ting on page 4-4 for complet e details on using these proc edures. CLICK ON THIS BOX TO ALIGN [...]

2-8 Using the Printer With Windows Chapter 2 The Windows 98 and Windows 95 T abs Y ou see the tabs described here when you open the Canon BJC-5100 Pr operties dialog box fr om the Printers folder . Y ou also see the Settings, T roubleshooting, and Maint enance tabs described previously . N Be sure to use the help featur es described on page 2-4 to [...]

Chapter 2 Using the Printer With Windows 2-9 Using the Printer With Windows The Details T ab This tab allows y ou to specify printer port settings, spool setting s, and time-out settings. ( Y ou see this tab when you open the Pr operties dialog bo x from the P rinters folder , not from within a W indo ws application.) CHOOSE THE PRINTER’S PORT SP[...]

2-10 Using the Printer With Windows Chapter 2 The Color Management T ab This tab allows y ou to add and r emov e pr ofile associations for your printer . (Y ou see this tab when you open the Pr operties dialog box fr om the Printers folder , not from within a W indo ws application.) N Y ou see this tab in W indows 98 only . PROFILES[...]

Chapter 2 Using the Printer With Windows 2-11 Using the Printer With Windows The Windows NT 4.0 T abs Y ou see the tabs described here when you open the Canon BJC-5100 Pr operties dialog box fr om the Printers folder . Y ou also see the T roubleshooting and Maintenanc e tabs described previously . N Be sure to use the help featur es described on pa[...]

2-12 Using the Printer With Windows Chapter 2 The P orts Tab This tab allows y ou to select the port to which y ou want to print documents. Y ou can also enable or disable bidirectional support and printer pooling. (Y ou see this tab when you open the Pr operties dialog bo x from the P rinters folder , not from within a W indo ws applications.) CHO[...]

Chapter 2 Using the Printer With Windows 2-13 Using the Printer With Windows The Scheduling T ab This tab allows y ou to specify the sc heduling features of your printer . (Y ou see this tab when you open the Pr operties dialog box fr om the Printers folder , not from within a W indo ws applications.) ENABLE SPOOLING AND SPECIFY SPOOLING SETTINGS S[...]

2-14 Using the Printer With Windows Chapter 2 The Sharing T ab This tab allows y ou to mak e y our printer available t o network users. (Y ou see this tab when you open the Pr operties dialog box fr om the Printers folder , not from within a W indo ws applications.) SPECIFY WHETHER OR NOT PRINTER IS SHARED ON A NETWORK[...]

Chapter 2 Using the Printer With Windows 2-15 Using the Printer With Windows The Security T ab This tab allows y ou to specify security features for your printer . (Y ou see this tab when you open the P roperties dialog bo x from the P rinters folder , not from within a W indows applications.) CLICK T O VIEW OR SET PERMISSIONS FOR PRINTER CLICK T O[...]

2-16 Using the Printer With Windows Chapter 2 Specifying Y our Printing Options on the Windows T abs Be sure to use y our on-line help t o find out about the settings available for each printing option. ❍ T o mov e between the W indo ws tabs, click on any of the tabs. ❍ T o sav e the settings and exit, click the OK button. ❍ T o cancel y our [...]

Chapter 2 Using the Printer With Windows 2-17 Using the Printer With Windows W ays to Improve Print Speed in Windows T o impro ve printing speed, you can tr y the following: ❍ Set the parallel port to ECP T o achieve the optimum performanc e from y our printer , the par allel port must be set to ECP . If the port is not set to ECP , you must chan[...]

2-18 Using the Printer With Windows Chapter 2[...]

Chapter 3 P aper Handling 3-1 Paper Handling This chapter describes ho w to use the printer for all y our printing operations. It includes: ❍ Selecting paper ❍ Summary of printer settings for various pr int media ❍ Loading paper ❍ Printing on en velopes ❍ U sing Canon Specialty P apers T o ensure the best performance of your printer , you[...]

3-2 P aper Handling Chapter 3 High Gloss Photo Film The Canon High Gloss Photo Film features a bright white finish that lends striking v isual power t o charts, g raphs, and photographic images. U se this film t o make y our presentation mat erials and gr aphics look professional. When printing on this film, use the BC-21e Color BJ Cart ridge and B[...]

Chapter 3 P aper Handling 3-3 Paper Handling High Resolution P aper The Canon High R esolution P aper is designed to produc e photo-r ealistic quality output w ith sharp and v ivid g raphics. For best results, use the BC-21e Color BJ Cartr idge and BC-22e Photo BJ Cartr idge combinations to pr oduce images c omparable to your fa v orite photographs[...]

3-4 P aper Handling Chapter 3 Transparencies T r ansparencies fr om Canon are r ecommended. These transparencies produc e ex cellent c ontrast, shar pness, and color . Assorted P aper Starter Kit If you w ould like t o tr y some of the papers descr ibed above, look for Canon ’ s Starter Kit. It c ontains an assortment of paper ty pes. N ❍ Be su[...]

Chapter 3 P aper Handling 3-5 Paper Handling P aper Sizes The BJC-5100 Series printer suppor ts these page sizes: P aper Size Measurements Feed Method Letter 8.5 in × 11 in A ut o Legal 8.5 in × 14 in A ut o A4 210 mm × 297 mm A ut o A3 297 mm × 420 mm Man ual A5 148 mm × 210 mm A ut o B4 257 mm x 364 mm Man ual B5 182 mm × 257 mm A ut o T ab[...]

3-6 P aper Handling Chapter 3 Media T ypes The BJC-5100 Series printer suppor ts these media ty pes: P aper Feed Media Method Limit (Sheets) Plain P aper A ut o Appr o x. 130 (0.4" stack) High Gloss Photo Film Man ual 1 Glossy Photo P aper A ut o 10 (with Loading Support Sheet) Glossy Photo Cards A ut o 10 Banner P aper Man ual 1 (2 to 6 sheet[...]

Chapter 3 P aper Handling 3-7 Paper Handling Loading P aper Y ou can stack paper in the sheet feeder to load it auto matically , or you can manually feed one sheet at a time through the manual feed slot on the back of the pr inter . Y ou can place appr o ximately 130 sheets of plain paper (20 lb or 64 g /m 2 ) in the sheet feeder at a time. Y ou ca[...]

❍ For best r esults, fan the paper before loading it. ❍ Alwa ys fan a stack of paper along the edge that w ill feed into the printer first. ❍ Align the edge of the paper with the rig ht edge of the sheet feeder and secure the stack with the paper guide. ❍ Do not stack paper beyond the limit mark on the right side of the pr inter . ❍ Mak e[...]

Chapter 3 P aper Handling 3-9 Paper Handling Auto Feed Guidelines W hen automatically feeding stacks of paper , follo w these guidelines: ❍ Do not open the front c ov er while printing. ❍ Do not leav e paper stack ed in the printer for long periods of time; longer sheets of paper may become bent or curled o ver time. This may cause the paper t [...]

3-10 P aper Handling Chapter 3 Manually Feeding P aper Y ou use the manual feed function when printing on heavier -weight print media (17 lb to 146 lb , 64 g/ m 2 to 550 g/ m 2 , or paper thickness up to 0.8 mm). N Y ou must use manual feed for tabloid (11 × 17 in) paper . ❍ Mak e sure y our parallel cable is hook ed under the tab on the back of[...]

Chapter 3 P aper Handling 3-11 Paper Handling ❍ If you ha ve just turned on the printer , or not used the printer for awhile, the sheet may aut omatically eject. Simply feed the sheet again. ❍ On the Settings tab, click the F eed paper manually box so that a check mark appears. (For certain M edia ty pes and sizes, this box is aut omatically ch[...]

3-12 P aper Handling Chapter 3 Printing on Envelopes Y ou can stack up to 15 en v elopes in the sheet feeder or you can man ually feed en velopes one at a time. U .S. Commer cial number 10 (COM10) en v elopes and E uropean DL en velopes are r ecommended. Y ou may be able to stack en velopes of other sizes in the sheet feeder; howev er , Canon canno[...]

Chapter 3 P aper Handling 3-13 Paper Handling ❍ T o remo ve curling fr om en velopes, hold the edges of the en velopes diagonally and bend gently . ❍ Mak e sure an y curls ar e remo v ed from the flap of each en velope. ❍ Slide a stack of env elopes into the sheet feeder until it stops. ❍ Align the edge of the paper guide with the left edge[...]

3-14 P aper Handling Chapter 3 ❍ On the Settings tab, select 10 En velope or DL Env elope in the Size bo x. ❍ N ow y ou can start the print oper ation from y our W indo ws application. Using Canon’ s Specialty P apers This selection pro vides guidelines for pr inting on Canon ’ s Specialt y P apers and describes special proc edures r equire[...]

Chapter 3 P aper Handling 3-15 Paper Handling ❍ Allow the printed sheets of film, paper , or fabric to dry completely before storing them. P aper type Drying time (approx.) Canon High Gloss Photo Film 10 minutes Canon Glossy Photo P aper or Car ds 2 minutes Canon Fabric Sheet 1 hour Canon Back Print Film 15 minutes Canon T r ansparencies 15 minut[...]

3-16 P aper Handling Chapter 3 Canon’ s High Resolution P aper Canon ’ s High R esolution P aper is designed for high qualit y printing . This paper is specially coated t o produc e delicate c olor output. After using a package of High Resolution P aper (100 sheets), you need to use the cleaning sheet enclosed with the paper to remo ve paper du[...]

Chapter 3 P aper Handling 3-17 Paper Handling ❍ Mak e sure the printer is on. ❍ Open a wor d proc essing program (such as N otepad) and print a blank page. ❍ The printer feeds the cleaning sheet and then ejects it. ❍ U se a cleaning sheet onc e only . B e sure to discar d the sheet after y ou use it. Fabric Sheet The Fabric Sheet for Canon [...]

3-18 P aper Handling Chapter 3 ❍ Insert the sheet w ith the cloth side out (to ward y ou) and the open end up (awa y fr om the sheet feeder). ❍ A djust the paper guide to the edge of the fabric sheet. Insert the fabric sheet.[...]

Chapter 3 P aper Handling 3-19 Paper Handling ❍ In the Settings tab , select Fabric Sheet for the Media and Fabric Size for Size . ❍ N ow y ou can start the print oper ation from y our W indo ws application. ❍ Let the printed fabric sheet set for about one hour to allow the ink t o complet ely dr y . ❍ W hen dr y , peel the film backing fro[...]

3-20 P aper Handling Chapter 3 Printing on Banner P aper Y ou load banner paper through the manual feed slot on the back of the printer . For best r esults, use Canon Banner P aper . T o set up a print job on banner paper , y ou must decide on the number of sheets you need. Y ou can print banners from 2 to 6 sheets in length. N Alwa ys leav e an ex[...]

Chapter 3 P aper Handling 3-21 Paper Handling ❍ The maximum length y ou can use is six sheets (66 inches or 1676 mm). ❍ Alwa ys leav e an extra sheet at the end of the banner—just in case the ty pe or gr aphics runs over at the end of the banner . ❍ Align the first sheet of the paper with the left edge of the manual feed slot and adjust the[...]

3-22 P aper Handling Chapter 3 ❍ Clear space in front of the paper output slot of the printer for at least one sheet. Make sure the paper exit area is clear .[...]

Chapter 3 P aper Handling 3-23 Paper Handling ❍ In the Settings tab , select Letter Banner for the Size . ❍ Mak e sure the F eed paper manually bo x is check ed. ❍ N ow y ou can start the print oper ation from y our W indo ws application. ❍ Do not allow the paper t o hang ov er the edge of the desk or work table. ❍ Clear enough space in f[...]

3-24 P aper Handling Chapter 3[...]

Chapter 4 Maintaining the Printer 4-1 Maintaining the Printer This chapter c ov ers the car e required for y our Canon BJC-5100 Series Color Bubble J et Printer . It includes: ❍ Printer guidelines ❍ Cleaning the printer ❍ Printing a test page ❍ P erforming printer maintenanc e through the BJC-5100 Series Printer Driv er ❍ BJ cartr idge gu[...]

4-2 Maintaining the Printer Chapter 4 ❍ Do not unplug the printer unnecessarily . ❍ Do not unplug the printer or turn off a power strip to which the printer is attached when the printer’ s power is turned on. This may prevent the BJ cartridge from returning to the home position on the rig ht and being capped, which may cause the print heads t[...]

Chapter 4 Maintaining the Printer 4-3 Maintaining the Printer Clean especially well around the plat en area. Be careful not t o touch the film cable. Clean the exterior of the pr inter with a soft cloth moistened with water . Clean awa y smudges and dust. N Do not use paper products (such as paper t ow els or tissues) to clean the inside of the pr [...]

4-4 Maintaining the Printer Chapter 4 N The pattern on the left shows the no zzle pattern for the cart ridge in Holder 2 and the patt ern on the rig ht is for the cart ridge in Holder 1. ❍ On the General tab in the BJC-5100 Series Printer Driver , click the Print T est Page button. Y ou w ill see the standard W indo ws Printer T est P age. P erfo[...]

Chapter 4 Maintaining the Printer 4-5 Maintaining the Printer Aligning the Print Heads W hen you click on the Start A ut o Head Alignment box, you see this screen: N Mak e sure y ou ha ve lett er -size plain paper loaded. The printer outputs a one-page pattern. W hen you click the Align Print H eads button, the pr inter automatically aligns the pri[...]

4-6 Maintaining the Printer Chapter 4 Cleaning the Print Heads Y our printer is equipped with a pr int head cleaning function to ensure constant high quality printing . W hen you turn the printer on, it automatically performs print head cleaning (if necessar y). Y ou can also initiate the print head cleaning proc edure fr om the Maint enance tab . [...]

Chapter 4 Maintaining the Printer 4-7 Maintaining the Printer Saving P ower T o sav e pow er , you can automatically turn off the printer if it is idle for a specified period of time. When y ou click the Save Power bo x, you see this screen: Click on the Save Power drop-do wn list to select Disabled, after 10 minutes, after 30 minut es, or after 60[...]

4-8 Maintaining the Printer Chapter 4 BJ Cartridge Guidelines Y ou can use these cartr idges w ith the printer: ❍ BC-2 1e Color BJ Cartridge Contains the print head unit and two r eplaceable BJ tanks—the BCI-21 Color BJ T ank contains c olor ink (cyan, magenta, yellow) and the BCI-21 Black BJ T ank contains black ink. Y ou can replace the BJ ta[...]

Chapter 4 Maintaining the Printer 4-9 Maintaining the Printer N ❍ For optim um use of the BJC-5100 Series pr inter , be sure t o install two cartr idges. ❍ If you install the BC-23 Enhanc ed Black BJ Cart ridge in Holder 1, the printer will pr int black ink only regardless of the cart ridge in Holder 2. ❍ W hen printing on tabloid paper (11 ?[...]

4-10 Maintaining the Printer Chapter 4 N Canon has more engineers dedicated to cr eating quality ink for providing the best results for output on Bubble J et printers than an y other organization. Canon does not prohibit the use of third-part y inks and the use of third-part y inks does not invalidat e the product ’ s limited warrant y . Ho wev e[...]

Chapter 4 Maintaining the Printer 4-11 Maintaining the Printer ❍ Mak e sure both BJ tanks ar e installed in the BC-21e Color BJ Cart ridge. Att empting to use the BC-21e C olor BJ Cart ridge with one BJ tank only may cause ink clogging. ❍ If spilled, the ink is difficult to remov e. Therefor e, it’ s a good idea to keep the BJ cartridges and [...]

4-12 Maintaining the Printer Chapter 4 ❍ Lift the co ver fr om the cent er . ❍ W henever y ou open the printer cov er , the car tr idge holder mov es to the cent er of the pr inter . ❍ The POWER/ERROR light blinks while the car tridge holder is positioned in the cent er of the pr inter . C Do not attempt to mo ve the cartridge holders manuall[...]

Chapter 4 Maintaining the Printer 4-13 Maintaining the Printer ❍ If you ar e replacing an old BJ cartridge, dispose of the old cart ridge properly . ❍ If you ar e switching cartr idges, store the cartr idge in the Ink Cartr idge Storage Bo x. ❍ P eel off the prot ectiv e foil. Take the new BJ cartridge out of its protective packaging. Store o[...]

4-14 Maintaining the Printer Chapter 4 ❍ Lift off the orange cap from the print head and then remo ve the orange tape. ❍ Gently press the cartridge cover until it snaps int o place. Close the blue cartridge holder cover . Gently set the BJ cartridge into the cartridge holder . Remove the protective material from the BJ cartridge. CAP T APE[...]

Chapter 4 Maintaining the Printer 4-15 Maintaining the Printer C Do not manually mov e the mechanism that houses the BJ cart ridges. Att empting to mo ve the BJ cartridge holders will damage the pr inter . N W henever y ou turn off the printer , the BJ cartr idges move t o the home position on the rig ht and the print heads are capped. If y ou unpl[...]

4-16 Maintaining the Printer Chapter 4 Replacing a BJ Tank in the BC-2 1e Color BJ Cartridge If you ar e using a BC-21e Color BJ Cartr idge and you perform a print operation correctly but either the color or black output is blank, a BJ tank may be out of ink. P erform the print head cleaning at least fiv e times. If the same output is still blank, [...]

Chapter 4 Maintaining the Printer 4-17 Maintaining the Printer ❍ The color BJ tank is on the left; the black BJ tank is on the rig ht. ❍ Grasp the tab on the top of the tank and pull forward to release the BJ tank. ❍ Then lift the BJ tank up and out of the BJ car tr idge unit. ❍ Dispose of the BJ tank properly . Y ou may want to plac e it i[...]

4-18 Maintaining the Printer Chapter 4 ❍ If you ar e replacing both tanks, repeat st eps 4 through 6 for the other BJ tank. ❍ Mak e sur e each BJ tank is c orrectly seated in its r espectiv e slot. Close the blue cartridge holder cover . Press firmly on the tab on the top of the BJ tank until it snaps into place.[...]

Chapter 4 Maintaining the Printer 4-19 Maintaining the Printer ❍ The printer mov es the cart ridge holder to the home position on the rig ht of the pr inter . ❍ The printer automatically cleans the print heads. ❍ The next time y ou start a pr int operation you will be prompt ed to perform the Align P rint Heads pr ocedure (see page 4-5 for de[...]

4-20 Maintaining the Printer Chapter 4 ❍ Y ou must insert the car tridge correctly or the storage bo x will not close. ❍ The prot ectiv e cap must be remo ved fr om the cartr idge before y ou set it in the storage bo x. ❍ Be sure the lid snaps closed. N W henever y ou remov e a BJ cartr idge from the printer , s tore the cartridge in the stor[...]

Chapter 4 Maintaining the Printer 4-21 Maintaining the Printer If you ha ve mor e than one Ink Cartridge Storage Box, you can hook them together . Simply connect them by the slides and groo ves on the sides of the containers. T ransporting the Printer If you plan t o mov e the printer from one location t o another , or if you want to stor e it, fol[...]

4-22 Maintaining the Printer Chapter 4 ❍ P ack the printer in its original box with the packing suppor ts. ❍ Mak e sure the bo x is mar ked FRA GILE or HANDLE WITH CARE. ❍ Do not remo ve the BJ cartr idges from the printer or ship a BJ cart r idge or a BJ tank from which you ha v e remo ved the prot ective cap . An opened BJ cart ridge or BJ [...]

T roubleshooting Chapter 5 Troubleshooting 5-1 Due to toda y’ s rapidly changing computer en vironment, we ha ve plac ed troubleshooting information in a variet y of places to ensure that the most accurate information possible is available. The best way to find current information is through our online support ser v ices and through our Fax R etr[...]

5-2 Troubleshooting Chapt er 5 The serial number is located on the label on the back of the printer (lowe r rig ht side near the powe r cable): N Att empting to r epair the printer yourself may void the limit ed warrant y as to that re pair . See the limited warranty infor mation that came with your printer for details. Basic Problems This section [...]

Chapter 5 Troubleshooting 5-3 Cannot Install the Printer Driver Cause Solution Installation was Install the printer driver interrupted R efer to the Quick S tart Guide and install the printer driver using the correct pr ocedur e. If you are r einstalling the printer driver , remove the installed BJ printer driv er and then install the printer drive[...]

5-4 Troubleshooting Chapt er 5 P aper Does Not Feed From Sheet Feeder Cause Solution P aper is too thick Feed manually P aper within the range of 17 to 28 lb (64 t o 105 g/m 2 ) can be loaded in the sheet feeder . Thick er paper must be fed manually one at a time from the back of the pr inter . The printer does not support paper thicker than 0.8 mm[...]

Chapter 5 Troubleshooting 5-5 T roubleshooting An Error Message Appears Printing does not star t due to an er ror wr iting to LPT1 Cause Solution Printer is not on Check the POWER/ERROR light The POWER/ERROR light should be green. If the lig ht is flashing, the printer is warming up . P arallel cable not Check the parallel cable connect ed correctl[...]

5-6 Troubleshooting Chapt er 5 Cause Solution Printer port LPT1: fault Check the status of the printer port LPT1 Click on Start , Sett ings , and Control P anel . Double-click on the Syst em icon. On the Device Manager tab , double- click Po r t s ( COM & LPT ). Double-click ECP Pr inter P ort . The Device status should read “ This dev ice is[...]

Chapter 5 Troubleshooting 5-7 T roubleshooting Printing does not star t due to an application er ror or General Protection F ault Cause Solution M ultiple softwar e Quit other programs applications running Quit an y other application programs you are running and tr y printing again. Sufficient memory Check your memory not available for the R efer t[...]

5-8 Troubleshooting Chapt er 5 Printing Halts Cause Solution The print job may Check the POWER/ERROR light be a finely detailed If the POWER/ERROR light is slowly flashing, then the photograph or printer is operating normally . The printer requires mor e illustration time to proc ess a finely detailed illustration or photogr aph. Other programs are[...]

Chapter 5 Troubleshooting 5-9 The last part of print job is not pr inting Cause Solution P aper used for printing Specify the paper size you are using in the driver Paper differs from the paper Size setting size specified in the If your softwar e application allows y ou to specify the paper software application size in the page setup , ensure that [...]

5-10 Troubleshooting Chapt er 5 Printed and on-screen colors do not mat ch The color r eproduction methods used b y monitors differ fr om those used by printers. In addition, the printed color tones ma y not perfectly mat ch those on the monitor because the colors vary depending on the circumstances in which the monit or is viewed and monitor’ s [...]

Chapter 5 Troubleshooting 5-11 T roubleshooting Error Conditions W hen the POWER/ERROR light is orange, a printer error has occurred. The printer beeps to alert you to the type of error co ndition as follows: ❍ T wo beeps—An error co ndition exists, such as paper is out or jammed. Load paper or clear the paper jam. P ress the RESUME button t o [...]

5-12 Troubleshooting Chapt er 5 ❍ If the paper tears off inside the pr inter , open the pr inter’ s co ver and r emov e an y paper left inside the printer . ❍ If necessar y , tur n the printer off before r emoving the jammed paper . When y ou turn the printer back on, star t the print operation again. Press the RESUME button to continue the p[...]

Specifications Appendix A Specifications A-1 Printing Specifications Printing Method Bubble J et ink-on-demand P aper Handling A ut omatic feed (17 to 28 lb) Letter 130 sheets Legal 100 sheets T r ansparencies 30 sheets En velopes 15 env elopes Man ual feed (17 to 146 lb) One sheet only ; thickness = 0.03 in (0.8 mm) P aper Size Letter 8.5 in × 11[...]

A-2 Specifications Appendix A Recommended P aper T ypes Canon High Gloss Photo Film Canon Glossy Photo P aper Canon Glossy Photo Cards Canon Banner P aper Canon Brilliant W hit e P aper Canon High Resolution P aper Canon T -Shirt T r ansfers Canon Greeting Car ds Canon Bubble J et P aper (water r esistant) Fabric Sheet for Canon Bubble J et printer[...]

Appendix A Specifications A-3 Print Resolution Black only 360 × 360 dpi on plain paper 720 × 720 dpi on plain paper 1440 × 720 dpi on special paper Color 360 × 360 dpi on plain paper 720 × 720 dpi on plain paper 1440 × 720 dpi on special paper Photo Color 720 × 720 dpi on plain paper 1440 × 720 dpi on special paper Printable area for paper [...]

A-4 Specifications Appendix A BJ Cartridges BC-2 1e Color BJ Cartridge Print head 64 nozzles for black 24 nozzles for each c olor (cyan, magenta, yel low ) Print head life Appr o ximately 2,000 c olor pages at 30% cover ag e BJ tanks BCI-21 Color (cyan, yello w , magenta) BCI-21 Black Ink c olor Black, cyan, yellow , magenta BJ tank yield BCI-21 Co[...]

Appendix A Specifications A-5 Specifications General Interface IEEE 1284 ECP -compatible parallel interface Acoustic Noise Level Appr o x. 48 dB(A) Operating Environment T emperature 41° F to 95° F (5° C to 35° C) H umidity 10% to 90% RH (no c ondensation) Storing Environment T emperature 32° F to 95° F (0° C to 35° C) H umidity 5% to 90% R[...]

A-6 Specifications Appendix A[...]

Glossar y G-1 Automatic feed R efers to one wa y in which paper can be fed into the printer when the sheet feeder is used. BJ cartridge The printing mechanism that contains the print head unit and BJ tanks. Bubble Jet printing An ink jet ty pe of pr inting that heats the ink to a boiling point in a nozzle to form a bubble. When the bubble expands, [...]

G-2 Glossar y ECP Extended Capability P ort. ECP is a protocol that pr ovides for a high performance bi-directional c ommunication path between the host adapter and the peripheral. T o take advantage of ECP mode, the par allel port must be capable of operating in ECP mode, there must be a port driver that kno ws how t o operate in ECP mode, and the[...]

Glossar y G-3 High Speed Error Diffusion Halft oning method best suited for most printing and the default setting for the BJC-5100. The High Speed ED setting prints faster than Error Diffusion with slig htly less quality . Hue A color in the c olor spectrum. Examples are r ed, green, and v iolet. ICM Image Color M anagement. One of three color mana[...]

G-4 Glossar y Noise level See dB(A). P age orientation R efers to the direction of pr int on the page. Printing across the width of a page is called port rait orientation. Printing across the length of a page is called landscape orientation. P arallel interface An interfac e that transmits multiple bits simultaneously (usually in one- byte segments[...]

Glossar y G-5 Printable area The area of a sheet of paper on which a printer can reproduc e text or graphics (the pr inting area is smaller than the paper). On this printer , the printing area varies depending on the t ype of paper being used. Printer driver Software that sends printing instructions to a printer . The printer driver keeps track of [...]

G-6 Glossar y[...]

Index I-1 Index A A cc essories: 1-2–3 A coustic noise lev el: A-5 Align print heads: 2-7, 4-3–5, 5-2 Application err or: 5-7 Assorted P aper Starter Kit: 3-4 A uditing, printer: 2-15 A uthorized Serv ice Facility: 1-5 A ut o feed guidelines: 3-9 A ut omatic feed: A -1 A ut omatically feeding paper: 3-7–8 B Back Print Film: 1-3, 3-3–4, 3-6?[...]

I-2 Index Canon (continued) engineers: 1-3 , 4-10 Fax R etrieval System: 1-4, 5-1 help: 1-4, 5-1 Re ferr al Serv ice: 1-2 Specialty Papers: 1-3, 3-1–6, 3-14–23 Capping, BJ cartr idges: 4-15 Cart ridge holders: 4-12–14 CD R OM drive, problem: 5-3 Chart/g raphic setting: 2-5 Choosing, BJ cartr idges: 4-8–9 Cleaning print heads: 2-7, 4-4, 4-6 [...]

Index I-3 G Gamma setting: 2-5 General Prot ection Fault: 5-7 General specifications: A-5 General tab W indo ws 98/95: 2-8, 4-4 W indo ws NT : 2-11, 4-4 Glossar y : G-1–5 Glossy Photo Cards: 1-3, 3-2, 3-6, 3-15, A- 2 Glossy Photo P aper: 1-3, 3-2, 3-6, 3-15, 4-8, A -2 Graph paper: 3-4 Graphic mode: 2-5 Greeting Car ds: 1-3, 3-3, 3-6, A-2 Guidelin[...]

I-4 Index N N ozzle pattern: 4-3–4 O Online Help , W indows: 2-4 support: 1-4, 5-1 Operating environment: A -5 Orientation setting: 2-4 Ownership, printer: 2-14 P Pa p e r does not feed: 5-4 fanning: 3-8 feed method: 3-5–6 feeding, problems: 2-6 guidelines: 3-4 handling: 3-1–23, A -1 jams: 5-11–12 loading: 3-7–11 not feeding: 2-6 out: 5-1[...]

Index I-5 Printed page curled/warped/w rinkled: 5-10 smeared: 5-10 Printer auditing: 2-15 availability: 2-13 beeping: 2-6, 5-11 cable, fault: 5-9 cleaning: 4-2–3 does not print: 2-6, 5-5–9 guidelines: 4-1–2 lights flashing: 2-6 maintaining: 2-7, 4-1–22 maintenance, printer driver: 2-7, 4-4–7 not turning on: 2-6 ownership: 2-15 pausing: 2-[...]

I-6 Index Serv icing, pr inter: 1-5, 5-11 Settings tab: 2-4, 3-4, 3-10, 3-14, 3-19, 3-23 Seven-c olor printing: 4-8 Sharing tab: 2-3, 2-14 Sheet feeder: 3-8, 3-11 capacity : A-1 Size setting, print media: 2-4 Smudge r esistant: 3-9 Specialty papers: 1-3, 3-1–6, 3-14–23 guidelines: 3-14–15 Specifications: A -1–5 Speed versus c olor: 2-16–1[...]

FCC Regulations FCC-1 FCC Regulations Bubble Jet Printer Model K1 0902 This device complies with P art 15 of the FCC R ules. Operation is subject to the follo wing two conditions: (1) This de vice may not cause harmful interferenc e, and (2) this dev ice must ac cept an y interfer ence r ecei ved, including interferenc e that may cause undesir ed o[...]

FCC-2 FCC Regulations Canadian Radio Interference Regulations This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus as set out in the interferenc e-causing equipment standard entitled “Dig ital A pparatus, ” ICES-003 of the Industr y Canada. Cet appareil numérique respect e les limites de br[...]