Canon DR-2050C manual

Star tup Manual Please read this manual bef ore operating this unit. After you finish reading this manual, store it in a saf e place f or future reference . Document Scanner[...]

International E NERGY S TA R ® Office Equipment Program As an E NERGY S TA R ® Partner , Canon Electronics Inc., has determined that this machine meets the E NERGY S TA R ® Program guidelines for ener gy efficiency . The International E NERGY S TA R ® Of fice Equipment Program is an international pr ogram that promotes ener gy saving through th[...]

READ CAREFULLY BEFORE OPENING THE SEALED DISK PACKAGE CANON SOFTWARE LICENSE AGREEMENT IMPORTANT-READ THIS AGREEMENT BEFORE OPENING THE SEALED DISK PACKAGE! BY OPENING THE SEALED DISK PACKAGE, YOU ARE DEEMED TO AGREE TO BE BOUND BY THIS AGREEMENT. This legal document is a license agreement between you and Canon Electronics Inc. ("Canon").[...]

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INTRODUCTION 1 Startup Manual Read this manual thoroughly before using this scanner. Keep this manual in a safe place for future reference. Document Scanner Explains how to set up the scanner , make connections, install software, and other procedures. Startup Manual Installing the Scanner (See p. 16.) Installation Procedure (See p. 18.) Installing [...]

2 INTRODUCTION Conventions This manual uses the following symbols and indications. Before you start reading this manual, read the following and familiarize yourself with their meanings. WARNING Indicates a warning concerning operations that may lead to death or injury to persons if not performed correctly. In order to use the machine safely, always[...]

Contents 3 Contents INTRODUCTION .......................................................................................................... 1 Manuals for the Scanner .................................................................................................. 1 Conventions .......................................................................[...]

4 Before Using the Scanner Before Using the Scanner Safe Operation In order to ensure safe operation, be certain to read the cautions described below. Installation Location The performance of this scanner is affected by the environment in which it is installed. Make sure that the location where the scanner is installed meets the following environme[...]

Before Using the Scanner 5 Power • Connect only to a power outlet of the rated voltage and power supply frequency. (either 120 V, 60 Hz or 220-240 V, 50/60 Hz depending on your region). • Do not connect to power outlets with other electrical devices. Also, when using an extension cord, make sure that the extension cord is rated for the current [...]

6 Before Using the Scanner Normal Handling WARNING To avoid fire and electric shock, always observe the following warnings when using this scanner. • Do not place flammable chemicals, such as alcohol or paint thinner, near the scanner. • Do not cut, damage, or modify the Power Cord. Do not place heavy objects on the Power Cord, do not pull on t[...]

Before Using the Scanner 7 • Do not block the ventilation openings. Doing so could cause the scanner to overheat, creating a risk of fire. • Do not place paper clips, staples, necklaces, or any other metallic objects on top of the scanner. Liquids or small metallic objects that get inside of the scanner create a risk of fire or electrical shock[...]

8 Before Using the Scanner Features of the DR-2050C The main features of the DR-2050C scanner are listed below. ■ Compact Configuration The scanner has a very compact configuration, measuring only 11.7" (298 mm) (W) x 7.7" (197 mm) (H) x 3.9" (100 mm) (D). The small footprint of this standup vertical scanner saves space. ■ Fast D[...]

Before Using the Scanner 9 ■ Skip Blank Page Function The scanner is equipped with a Skip Blank Page function that allows it to scan a document regardless of whether every document is double-sided or single-sided. ■ Prescan Function The scanner is equipped with a Prescan function that allows you to adjust the contrast and brightness of a presca[...]

10 Before Using the Scanner Power Cord Startup Manual (This Manual) AC Adapter DR-2050C/2080C Setup Disc (CD-ROM) USB Interface Cable Adobe Acrobat Setup Disc (CD-ROM) DR-2050C Scanner Document Guide Adapter S t a r t u p M a n u a l Please read this manual before operating this unit. After you finish reading this manual, store it in a safe place f[...]

Before Using the Scanner 11 Note • Remove all of the protective tape and protective sheets from the DR-2050C. (See “Removing the protective packing materials,” on p. 12.) • To use the “Feed Roller” install it on the DR-2050C. Refer to “Removing and Attaching the Feed Roller” (see p. 60) for information about installing the roller. ?[...]

12 Before Using the Scanner Removing the Protective Packing Materials Remove all of the protective packing materials before using the scanner. 1 Remove the protective tape (indicated by the ▼ ) from the scanner. 2 Remove the protective sheet between the Document Feed Tray and the scanner. 3 Open the Document Feed Tray. Pressing the OPEN Knob from[...]

Before Using the Scanner 13 4 Remove the protective tape (indicated by ▼ ) and protective sheet. 5 Close the Upper Unit slowly. Be sure that the Upper Unit is completely closed by pushing on both edges with both hands until you hear a click. 6 Close the Document Feed Tray and Upper Cover.[...]

14 Before Using the Scanner Start Button Press to start document scanning. Stop Button Press to cancel document scanning. (Feed Mode: Panel + Auto) Document Eject Opening Scanned documents are ejected from here. Feed Extension Plate Pull out this plate if documents tend to fall forward. Upper Cover Open when you need to set a document in the scanne[...]

Before Using the Scanner 15 ■ Back/Left Side Power Connector Connect the bundled AC adaptor. Kensington Slot Used for anti-theft measures. Theft can be prevented by attaching a chain, etc. USB Connector Connect the USB cable provided or one that supports Hi-Speed USB 2.0. Power Switch Turns the scanner on and off. Mark indicating page-by-page fee[...]

16 Installing the Scanner Installing the Scanner Installation Requirements In order to use the DR-2050C, your computer must satisfy the following system requirements: • A computer that meets the following specifications: • CPU: Celeron 733 Hz or higher • Memory: 256 MB or more • Hard disk: 400 MB or more available space • CD-ROM drive •[...]

Installing the Scanner 17 • Make sure that enough virtual memory is set on your Windows system. Virtual memory settings vary according to the Windows system. For more information, refer to the Windows manual or the online help. • Depending on the application software that you are using, the device driver provided may not operate, or you may not[...]

18 Installing the Scanner Installation Procedure The procedure for installing the scanner is outlined below. (For a detailed outline of this procedure, see “Connecting the Scanner to Your PC,” on p. 21.) 1. Check the interface card in your computer. (See “Interface Cards,” on p. 19.) 2. Connect the Power Cord to the scanner. (See “Connect[...]

Installing the Scanner 19 Interface Cards The recommended USB 2.0 interface card for this machine is noted below. Recommended USB 2.0 Interface Cards (for PCI Bus) Manufacturer: Adaptec Models: USB 2 connect 2000LP (AUA-2000) USB 2 connect 3100 (AUA-3100LP) USB 2 connect 5100 (AUA-5100) (for Card Bus) Manufacturer: Adaptec Models: USB 2 connect for[...]

20 Installing the Scanner Connecting the Power Cord Perform the following steps to connect the Power Cord. WARNING • Be sure to use the Power Cord and AC adaptor provided with the scanner. • Be sure the scanner is turned OFF when performing this operation. 1 Connect the bundled Power Cord q to the AC adaptor. 2 Plug the AC adaptor Power Cord in[...]

Installing the Scanner 21 Computer DR-2050C USB Cable Connecting the Scanner to Your PC Connecting the scanner to a computer using a USB connection. IMPORTANT • When the application is running, do not turn the scanner OFF or unplug the interface cable. • Do not connect multiple DR-2050C scanners to one (1) computer. USB Interface Connection •[...]

22 Installing the Scanner Turning the Power ON/OFF Follow the procedures described below when turning the power ON or OFF. Turning the Power ON 1 Turn ON the scanner. The power switch is on the right side of the scanner. Push the power switch to turn ON the scanner. The power lamp lights green when the power is ON. 2 Turn ON the PC. WARNING If the [...]

Installing the Scanner 23 Recognizing the Scanner When the computer recognizes the scanner, Windows Plug And Play displays the scanner driver's installation screen. Follow the instructions that appear on the screen to install the driver. • If you are using Windows 98SE, the [Add New Hardware Wizard] dialog box appears. 1. Click the [Next] bu[...]

24 Installing the Scanner • If you are using Windows XP, the [Found New Hardware Wizard] dialog box appears. 1. Insert the setup disc into the computer’s CD-ROM drive. 2. On the Welcome to the Found New Hardware Wizard screen, select [Install from a list or specific location (Advanced)], and then click the [Next] button. 3. Select [Search for t[...]

Installing the Scanner 25 Turning the Power OFF CAUTION If the scanner will not be used for an extended period of time, unplug the Power Cord for safety’s sake. 1 Exit the application. 2 Slide the Power Switch in the " " direction to turn off the scanner. IMPORTANT • Make sure you exit the application before turning OFF the scanner. T[...]

26 Installing the Software Installing the Software Note The DR-2050C setup disc contains the software listed below. Be sure to read the contents of the Readme.txt file before installing the software. • ISIS/TWAIN Driver This driver allows this scanner to be used with ISIS compatible application software or TWAIN compatible application software. T[...]

Installing the Software 27 Installing the ISIS/TWAIN Driver The ISIS/TWAIN driver setup program installs the ISIS/TWAIN driver. Follow the procedure below to install the ISIS/TWAIN driver. 1 Turn ON your PC. Windows starts. IMPORTANT • If you are using Windows 2000 Professional or Windows XP, be sure to log on as a user with administrator privile[...]

28 Installing the Software 4 In the Open box, enter “D:DriverSetup.exe” (assuming that “D” is the letter assigned to your CD-ROM drive), and then click the [OK] button. The installer starts. 5 Follow the instructions that appear on the screen to install the software. 1. Read the Welcome text, and then click [Next]. 2. Read the License Agr[...]

Installing the Software 29 3. Start installation of the ISIS/TWAIN driver. 4. This completes the installation. 6 After installation is complete, click the [Finish] button to exit the installer. Note When the ISIS/TWAIN driver is installed, Canon DR-2050C Help (see “U sing the ISIS/TWAIN Driver,” on p. 36.) and the DR-2050C & 2080C Adjustmen[...]

30 Installing the Software Installing CapturePerfect CapturePerfect is ISIS compatible application software. You need to install the ISIS/TWAIN driver before installing CapturePerfect. Follow the procedure below to install CompturePerfect. 1 Turn ON your PC. Windows starts. IMPORTANT If you are using Windows 2000 Professional or Windows XP, be sure[...]

Installing the Software 31 5 Follow the instructions that appear on the screen to install the software. 1. Select the installation language. 2. Read the Welcome text, and then click [Next]. 3. Read the License Agreement text, and then click [Yes]. 4. Read the Choose Destination Location text, and then click [Next].[...]

32 Installing the Software 5. This starts the installer. 6. This completes the installation. 6 After installation is complete, click the [Finish] button to exit the installer. Note Installing CapturePerfect will put a CapturePerfect icon on your Windows Start Menu. (See “Using CapturePerfect,” on p. 37.)[...]

Installing the Software 33 Uninstalling Software Follow the procedure described below to uninstall the ISIS/TWAIN driver and CapturePerfect. IMPORTANT If you are using Windows 2000 Professional or Windows XP, be sure to log on as a user with administrator privileges. 1 Click the [Start] button, point to [Settings], and then click [Control Panel]. N[...]

34 Installing the Software The [Add/Remove Programs Properties] dialog box is displayed. Note If you are using Windows XP, the [Add or Remove Programs] dialog box is displayed. 3 On the list in the dialog box, select the application you want to delete, and then click [Add/Remove]. Note If you are using Windows XP, click the [Change/Remove] button.[...]

Installing the Software 35 4 The [Confirm File Deletion] dialog box appears. When [Canon DR-2050C/2080C Scanner Driver] is selected. When [CapturePerfect] is selected. 5 Click the [Yes] button to start the uninstaller. 6 After uninstall is complete, click the [OK] button to exit the uninstaller.[...]

36 Using the Software Using the Software Note • This section provides only the basic procedures for using installed software. Software applications also have their own help. See the applicable help for details about using each software application. • For information about the bundled Adobe Acrobat, see Adobe Acrobat help. Using the ISIS/TWAIN D[...]

Using the Software 37 Using CapturePerfect This section explains the basic procedures to start and exit CapturePerfect. Details about actually using CapturePerfect can be found in CapturePerfect help. To view information about using CapturePerfect, click [Help] on the CapturePerfect menu bar. Starting CapturePerfect 1 Turn ON the scanner. 2 Turn ON[...]

38 Using the Software 4 On the [Scan] menu, click [Select Scanner]. 5 Select [Canon DR-2050C], and then click the [OK] button. Note If [Canon DR-2050C] is not displayed in the list of scanners, reinstall the ISIS/TWAIN driver. (See “Installing the ISIS/TWAIN Driver,” on p. 27.)[...]

Using the Software 39 6 On the [Scan] menu, click [Scanner Setting], and then configure the scanning parameters. Note For details about how to configure scanning parameters, see ISIS/TWAIN driver help. (See p. 36.) 7 Execute the scan operation from the [Scan] menu. Note Details about actually using CapturePerfect can be found in CapturePerfect help[...]

40 Using the Software Starting CapturePerfect with the Event Function DR-2050C and CapturePerfect support Windows Scanner Event function. By installing the ISIS/TWAIN driver and CapturePerfect, CapturePerfect starts automatically when the scanners Start Button is pressed. Confirming Scanner Event 1. Double-click the [Scanners and Cameras] icon. Not[...]

Using the Software 41 3. Click the [Events] tab. 4. Make sure that [CapturePerfect] is checked. Note • When an application is started by an event, it may not work correctly depending on the application. • To disable the Event function, check the [Disable device events] check box. • Restart Windows to enable new settings after changing the eve[...]

42 Using the Scanner Using the Scanner Documents This scanner can scan documents ranging in size from business cards and checks to LTR/A4 size documents. The size of documents that can be scanned is shown below. Eject Direction Page Separation mode Bypass mode W idth 2.16" to 8.5" 2.16" to 8.5" (55 mm to 216 mm) (55 mm to 216 mm[...]

Using the Scanner 43 Preparing the Trays Prepare the Document Feed Tray in accordance with the document size and type. Setting Up the Document Feed Tray Pull the Document Feed Tray towards you to open it. In the case of a short document, open the Upper Cover. Wrinkled or creased documents Curled documents Torn documents Documents with paper clips o[...]

44 Using the Scanner Using the Document Guide Adapter When a document becomes skewed during scanning or when scanning a document that is folded in half (P. 52), install the Document Guide Adapter on the Document Guide to keep the document from becoming skewed. Install the Document Guide Adapter by positioning it as shown in the illustration. Insert[...]

Using the Scanner 45 Placing a Document for Scanning There are two methods for paper separation, called the Page Separation mode and Bypass mode for feeding documents. Feeding documents continuously from a stack of documents placed in the feed tray is called the Page Separation mode. Feeding documents one sheet at a time by hand or feeding multiple[...]

46 Using the Scanner 2 Adjust the Document Guide to the width of the document being scanned. In the case of an A4 or Letter size document, align the guide with the document positioning mark. IMPORTANT Do not hold the tips of the Document Guide Adaptor when installing it. Doing so can damage the Document Tray. 3 Fan the stack of documents to be scan[...]

Using the Scanner 47 4 Set the document in the scanner with the back of the document facing forward and its top edge facing downwards. IMPORTANT The document sheet capacity is 50 sheets of non-curled sheets. Note, however, that the capacity is less when document pages are not being fed correctly. 5 Adjust the Document Guides so they match the width[...]

48 Using the Scanner How to Feed with the Bypass Mode 1 Raise the Feed Selection Lever (Bypass mode). Bypass mode Page Separ ation mode 2 Adjust the Document Guide to the width of the document being scanned. In the case of an A4 or Letter size document, align the guide with the document positioning mark. 3 Start scanning from the application.[...]

Using the Scanner 49 4 Set the document in the scanner with the back of the document facing forward and its top edge facing downwards. The document is scanned as it is detected. IMPORTANT • When scanning documents that are fastened together, such as invoices, set the edge that is fastened together as the leading edge. • After you finish scannin[...]

50 Using the Scanner Clearing a Paper Jam When paper jams occur during scanning, use the following procedure to clear them. CAUTION Be careful when removing jammed paper. It is possible to cut your hand on the edge of a sheet of paper. 1 If the Document Feed Tray is closed, open it. 2 Pressing the OPEN Knob from both sides ( q ), pull the Front Uni[...]

Using the Scanner 51 3 Remove the jammed document from the feed side or the output side. IMPORTANT Be sure to pull the document out carefully, without applying too much force. Should the document tear, be sure to remove any part remaining in the scanner. 4 Gently press the left and right sides of the top of the Front Unit. Be sure that the upper un[...]

52 Using the Scanner Other Functions This scanner also supports the scanning functions described below. Scanning Folio (Folded Document) The scanner uses a folio scanning method to scan documents that are bigger than LTR/A4 size (maximum A3 size). To do folio scanning, fold the document in half and place it on the scanner. Both sides of the folded [...]

Regular Maintenance 53 Regular Maintenance Clean the scanner on a regular basis as described below to maintain peak scanning quality. CAUTION • When cleaning the scanner or inside of the scanner, turn OFF the power switch and unplug the Power Cord from the outlet. • Scanner power needs to be turned on when cleaning the metal rollers. Because of[...]

54 Regular Maintenance Cleaning the Sensor Glass and the Rollers If scanned images have extraneous marks, or if the scanned documents are dirty, then the sensor glass or rollers inside the scanner may be dirty. Clean them periodically. 1 Open the Document Feed Tray. 2 Pressing the OPEN Knob from both sides ( q ), pull the Front Unit forward to open[...]

Regular Maintenance 55 5 Rotate the rollers q and w as you clean them. Moisten a cloth with plain water, wring out excess water, wipe the rollers and then dry it with a clean dry cloth. q : Rotate as you wipe. w : Rotate in the direction of the arrows as you wipe. e : (Retard Roller) Remove the roller from the scanner, wipe it clean, and then reins[...]

56 Regular Maintenance Cleaning the Metal Rollers 1 Turn on the scanner. 2 Open the Document Feed Tray. 3 Pressing the OPEN Knob from both sides ( q ), pull the Front Unit forward to open it ( w ). 4 Use a clean dry cloth to wipe the metal rollers ( ■ parts in the illustration). Press the Start Button and Stop Button at the same time to rotate th[...]

Regular Maintenance 57 Removing and Attaching the Rollers Follow the relevant procedure to remove and attach the feed roller and retard roller when you clean or replace them. IMPORTANT Feed rollers are consumable parts. When the rollers start to wear out, paper jams and misfeeds may occur more often. When this happens, buy an exchange roller kit, a[...]

58 Regular Maintenance Resetting the Counter After replacing the feed rollers, reset the counter according to the following procedure. 1 Click the [Start] button, point to [Settings], and then click [Control Panel]. 2 Double-click the [Scanners and Cameras] icon.[...]

Regular Maintenance 59 3 Click on [Properties] for the scanner you are using. 4 Click the [Counter] tab. 5 Press the [Reset] button, and then make sure that the counter for the roller being used is set to 0.[...]

60 Regular Maintenance Removing and Attaching the Feed Roller Follow the procedure below to remove and attach the feed roller for cleaning or replacement. Note When attaching the feed roller during installation, operate the roller fastening lever according to the removal procedure and then attach the feed roller. CAUTION Do not use excessive force [...]

Regular Maintenance 61 3 Raise the roller lock lever ( q ), and then slide it to the left ( w ). 4 Shift the Feed Roller to the left to separate it from the shaft, and then remove it. Attaching the Feed Roller 1 Set the Feed Roller into the hollow inside the roller cover, and align the notch in the roller with the scanner shaft.[...]

62 Regular Maintenance 2 Slide the roller lock lever to the right, and then insert the shaft into the hole on the left side of the roller. 3 Lower the lever to lock the roller shaft. 4 Close the roller cover. Return the cover fully to its original position until you hear it click into place.[...]

Regular Maintenance 63 5 Gently press the left and right sides of the top of the Front Unit. Return the unit fully to its original position until you hear it click into place. 6 Close the Document Feed Tray and Upper Cover.[...]

64 Regular Maintenance Removing and Attaching the Retard Roller Follow the procedure below to remove and attach the retard roller for cleaning or replacement. CAUTION Do not use excessive force when removing or attaching the rollers. Doing so may damage them. Removing the Retard Roller 1 Pressing the OPEN Knob from both sides ( q ), pull the Front [...]

Regular Maintenance 65 4 Shift the Retard Roller to the left to separate it from the shaft, and then remove it. Attaching the Retard Roller 1 Position the retard roller so the notch in the roller is facing the scanner's shaft. 2 Slide the roller lock lever to the right, and then insert the shaft into the hole on the left side of the Retard Rol[...]

66 Regular Maintenance 3 Push the roller lock lever towards the back of the scanner to lock the retard roller in place. 4 Attach the roller cover. Be sure that the upper unit is completely closed by pushing on both edges with both hands until you hear a click.[...]

Troubleshooting 67 Troubleshooting This section describes common problems that may occur while you are using the scanner, and how to resolve them. Refer to the troubleshooting section related to the problem that you have encountered. The Scanner Does Not Turn ON ................................................ p. 67. The PC Does Not Recognize the S[...]

68 Tr oubleshooting The PC Does Not Recognize the Scanner The following are possible causes of the PC failing to recognize the scanner. Check each possible cause. Cause The scanner is not connected correctly. Remedy Check the USB cable connections between the scanner and the PC. (See p. 21.) Cause The USB 2.0 interface card is not inserted in the P[...]

Troubleshooting 69 Images Are Not Scanned Check the following if the scanner does not scan an image even though the scanning operation is being performed: • Is the scanner correctly connected to the PC? • Has the scanner driver been installed? • Has the application software been installed correctly? Has the application software been set up co[...]

70 Tr oubleshooting Paper is not ejected correctly When you are performing page-by-page scanning while a multi-page document is set in the scanner, scanning pauses with the trailing edge of the scanned sheet being engaged by the eject roller. Cause Under these conditions, the scanner enters a standby state and pauses for the next sheet. It does not[...]

Troubleshooting 71 Resulting Scanned Images Are Not Correct If the resulting scanned images are not crisp, if there are lines or spots on the images, or if there is some other problem with scanned images, likely causes are listed below. Check each item and take the appropriate action. Cause The sensor glass or the rollers inside the scanner are dir[...]

72 Tr oubleshooting Adjusting the Scanner To adjust the scanner, set the supplied Adjustment Sheet (Shading Sheet) in the scanner. Orient the adjusting sheet in the direction indicated by the arrow when setting it in the scanner. After setting the Adjustment Sheet in the scanner, click the Windows Start button and then click Programs (All Programs [...]

Specifications 73 Specifications Type Counter Top Image Scanner Scanning Document Specifications Width: 2.16" to 8.50" (55 mm to 216 mm) Length: (separated documents) 2.75" to 11.6" (70 mm to 297 mm) (nonseparated documents) 2.75" to 13.9" (70 mm to 355 mm) Weight: (separated documents) 14 to 32 lb bond (0.0024" t[...]

74 Specifications Interface Hi-Speed USB 2.0 Other Functions Auto document thickness adjustment, folio scan Dimensions 11.7" x 7.7" x 3.9" (W x H x D) 298 mm x 197 mm x 100 mm (W x H x D) Dimensions (with trays open) 11.7" x 12.7" x 5.2" (W x H x D) 298 mm x 323 mm x 132 mm (W x H x D) Weight Approximately 5.0 lb (2.5 [...]

Specifications 75 External Dimensions Units: inches (units in parentheses are millimeters) (Document T ra y is open) 7.7" (197) 11.7" (298) 3.9" (100) 1.3" (32) 12.7" (323)[...]

76 Index Inde x A AC adapter .................................................. 5 Adjustment Sheet ..................................... 72 Adobe Acrobat .......................................... 36 B Bypass mode ............................................. 48 C CapturePerfect .......................................... 30 Uninstall ..............[...]

MEMO[...]

MEMO[...]

FCC REGULA TIONS (For 120 V model) Document Scanner , Model M1 1055 This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interfer ence received, including interference that may cause undesir ed operation. Note[...]

CANON ELECTRONICS INC. 1248, SHIMOKAGEMORI, CHICHIBU-SHI, SAIT AMA 369-1892, JAP AN CANON U.S.A. INC. ONE CANON PLAZA, LAKE SUCCESS, N.Y . 11042, U.S.A. CANON CANADA INC. 6390 DIXIE ROAD, MISSISSAUGA, ONT ARIO L5T 1P7, CANADA CANON EUROP A N.V . BOVENKERKERWEG 59-61, P .O.BOX 2262, 1180 EG AMSTEL VEEN, THE NETHERLANDS CANON LA TIN AMERICA, INC. 703[...]