Canon IMAGE FORMULA DR-7550C manual

Please read this man ual before using the scanner. After you finish reading this manual, keep it in a safe place for future reference. Reference Guide DR-9050C/DR-7550C DR-6050C[...]

i READ CAREFULL Y BEFORE OPENING THE SEALED DISK P ACKA GE CANON SOFTW ARE LICENSE A GREEMENT IMPOR T ANT -READ THIS A GREEMENT BEFORE OPENING THE SEALED DISK P A CKA GE! BY OPENING THE SEALED DISK P A CKA GE, Y OU ARE DEEMED TO A GREE TO BE BOUND BY THIS A GREEMENT . This legal document is a license agreement between you and Canon Electronics Inc.[...]

ii NEITHER CANON, CANON’S AFFI LIA TE, TH EIR DISTRIBUTOR NOR DEALER IS LIABLE FOR ANY LOSS OR D AMA GE INCLUDING CO NSEQUENTIAL OR INCIDENT AL LOSS OR D AMA GE SUCH AS LOSS OF PR OFITS, EXPENSE OR INCONVENIEN CE, WHA TSOEVER CA U SED BY OR ARISING OUT OF THE SOFTW ARE, ACCOMP ANYING DOCUMENT A TIO N OR THE USE THER EOF . CANON, CANON’S AFFILIA[...]

iii FCC REGULATIONS (For 120 V model) Document Scanner: – DR-6050C: Model M11070 – DR-7550C: Model M11069 – DR-9050C: Model M11068 This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditi ons: (1) This device may not cause harmful inte rference, and (2) this device must accept any interference rece[...]

iv European Union (and EEA) only. This symbol indicates that this product is n ot to be disposed of with your household waste, according to the WEEE Directive (2002/96/EC) and your national law. This product should be handed over to a designated collecti on point, e.g., on an authorized one-for-one basis when you buy a new similar product or to an [...]

v Preface Thank you for purchasing the Canon imageFOR MULA DR-6050C/DR-7550C/D R-9050C Document Scanner. Please read this and the following manuals thoroughly before using the scanner to become acquainted with its capabilities and make the most of its many functions. After reading the manual s, store them in a safe place for future reference. Manua[...]

vi Symbols Used in This Manual The following symbols are used in this manual to explain procedures, restri ctions, handling precau tions, and instructions that should be observed for safety. WARNING Indicates a wa rning c oncerning operations that may lead to death or injury to persons if not performed correctly. To use the scanner safely, alwa ys [...]

vii Table of Contents Preface .............. ............... .............. .............. ........... v Manuals fo r the Scanner ............. ........... ............. ..... v Symbols Used in This Manual ............. ............. ....... vi How This Manual i s Organized...... ............. ............. vi Chapter 1 Before You Start Using the S[...]

Chapter 1 Before You Start Using the Scanner 1. Important Safety I nstruct ions .......... ................. ... 2 Installation Location ............... .............. .......... .......... 2 Power ...... ............. ........... ............. ............. .......... ..... 2 Moving the Scan ner ........ ............. .......... ............. ....[...]

2 1. Important Safety Instructions To ensure the safe operation of this sc anner, be sure to read the safety warnings and pr ecautions described below. Installation Location The performance of this sc anner is affected by the environment in which it is install ed. Make sure that the location where the scanne r is installed meets the following envir[...]

3 1 Before Y ou Star t Using t he Scanner ● Do not use the power cord while it is coiled. ● Do not pull directly on the power cord. When disconnecting the power cord, grasp the plu g and remove it from the outlet. ● Keep the area around the power plug clea r of objects so that the power cord can be disconnected easily in an emergen cy. ● If[...]

4 ■ Never try to take the scanner apart or modify it in any way, as this is dangero us and may lead to a fire or electric shock. ■ Do not use flammable aerosol sprays products near the scanner. ■ When cleaning the scanner, turn the power sw itch OFF and disconnect the power plug from the power supply. ■ Clean the scanner using a slightly da[...]

5 1 Before Y ou Star t Using t he Scanner ■ Do not wear loose clothing or jewelry that ma y get caught in the scanner wh ile you are using it. This may result in personal injury. Be extra careful of neckties and long hair. If anythi ng becomes caught in the scanner, immediately discon nect the power cord to stop the scanner. ■ Be careful when p[...]

6 2. Features The main features of the DR-6050C /7550C/90 50C are described below. Scanner Features ● Variety of Scanning Modes The scanner is equipp ed with six scanning modes: Black and White, Error Di ffusion, Advanced Text Enhancement, Advanced Text Enhancement II, 256- Color Grayscale, and 24-Bit Color. * Advanced Text En hancement can clari[...]

7 1 Before Y ou Star t Using t he Scanner Detection Functions ● Auto Image Type Detection The scanner automati cally detects whether documents are in black and white or color. ● Auto Paper Size Detection The document page size is detected before scanning. ● Skew Detection The scanner stops feeding when a skewed document is detected as it touc[...]

8 ● Dropout and Color En hancement The scanner is equipped with drop-out and enhancement functions that enable you to specify one color (red, blue, or green) to be omitted (dropped out) or enhanced when scanning, respectively. ● Remove Binder Hol es Erases the shadows that appe ar on scanned images form binding holes on the original document. ?[...]

9 1 Before Y ou Star t Using t he Scanner Other Functions ● Rapid Recovery System When this function is activat ed and a sensor detects a misfeed due to a paper jam or double feed, wh ich causes feeding to stop, scanning pauses to allow yo u to correct the cause of the misfee d, af ter which scanning continues from the document page on which the [...]

10 3. Names and Functions of Parts The names and functions of the DR-6 050C/7550C/9050C parts are shown below. Front View, Feeder Inlet, and Ejec t Outlet a Upper Unit Open when cleaning the rollers or paper jams. b Imprinter Cover Open when replacing the i nk cartridge in the optional imprinter or when cleaning the imprinter. c Document Eject Tray[...]

11 1 Before Y ou Star t Using t he Scanner Rear View a Ventilation Holes (Exha ust Fan) Exhausts heat from inside the scanner. b Power Connector Connect the supplied power cord here. c USB Connector (Type B) Connect the supplied USB cable here. d SCSI Connector (50-pin half-pitch D-sub receptacle) Connect the SCSI cable here. e DIP Switches (SCSI I[...]

12 Control Panel a Display Panel Displays the user mode, job info, messages, and counter. b Count Clear Key Clears the counter on the display panel. c Enter Key Selects the user mode, and accepts settings. d Keys Selects the user mode and job. e Menu Key Displays the user mode. f Job Key Selects jobs. g Count Only Key Feeds and counts the num ber o[...]

Chapter 2 Basic Operation 1. Turning the Po wer ON and OFF ...................... . 14 About the P ower Switch ....... ............. ............. ........ 14 2. Documents .................. ................. .............. ....... 15 Acceptable Docum ents ..... ........... ............. ............. 15 3. Document Feed and Eject Trays ...........[...]

14 1. Turning the Powe r ON and OFF Use the power switch to turn the scanner ON and OFF, or if you are using a USB connection, you can set the USB-linked power switch. CAUTION • After tur ning the scan ner OFF, wait at least ten s econds before turning it b ack ON. • If the s canner is connected v ia SCSI cab le, always turn the s canner ON bef[...]

15 2 Basic Operation 2. Documents The scanner can scan docu ments ranging in si ze from business cards and checks to 11" × 17"/A3 size. The size and type of paper that can be fed depends on the feeding method. Acceptable Documents The scanner ca n feed the following document sizes. Size Width: 2" to 12.01" (50.8 mm to 305 mm) L[...]

16 • Note that sca nning the following type s of documents can cause a pap er jam or ma lfunction. To scan such a document, make a phot ocopy of th e document and then sca n the photocopy. • To scan bound mul ti-page doc uments such as inv oice booklets, place the boun d edge again st the feeder inlet and scan by manual feeding. • To use the [...]

17 2 Basic Operation 3. Confirm your settings. [ON2]: When the [Auto Detection] or [Scanner’ s Maximum] page size setting is selected, document page lengths up to 118.11" (3 m) can be detected. [ON1]: When the [Auto Detection] or [Scanner’ s Maximum] page size setting is selected, document page lengths up to 39.37" (1 m) can be detect[...]

18 3. Document Feed a nd Eject Trays Before scanning, prepare the Document Feed and Eject Tray s for the d esired paper size. Preparing the Document Feed Tray ■ Document Feed Tray The height of the Document Feed Tray can be adjusted according to the number of document pages to be loaded (the default se tting is the lowest position). Tray Position[...]

19 2 Basic Operation 4. Press [Enter]. The current setting is indicat e d by blinking square brackets [ ]. 5. Press the [ ] or [ ] key to select [0], [1] or [2]. 6. Press [Enter] to accept the selection. The Document Feed Tray move s to the selected height. 7. Press the Stop key to exit the User Mode. ■ Document Guides Slide the document guides t[...]

20 Gently open the extension wire. Hint Use the extens ion wire if th e document ext ends beyond the edge of th e document tra y. Adjusting the Document Guides The document guides normally ex tend at equal distances from the left and right of the center of feeding so that your documents are cen tered in the feed inlet. However, each document guide [...]

21 2 Basic Operation 4. Lock the right document guide ( a ), and unlock the left document guide ( b ). 5. Slide the left document guide to the left edge of your documen ts. ■ Resetting the Document Guides To reset the g uides so that th ey are equidistant f rom the center, perform the followi ng procedure to spread th e guides to the left and rig[...]

22 4. Unlock the left document guide. Preparing the Document Eject Tray The Eject Tray incl udes two Document Eject Guides, th e Eject Tray Extension and Eject Paper Stopper, to be adjusted to fit the width and length of your documents. ■ Document Guides Slide the document eject guides to fit the width of your documents. The eject position of the[...]

23 2 Basic Operation 4. Document Feeding Methods Two document feeding methods are available: Continuous Feeding, which feeds documents automatically from the document tray by the pickup roller; and Manual Feeding, which requires one document at a time to be positioned manually for transport by the feed roller, while the pi ckup roller is disabled. [...]

24 Continuous Manual Feedi ng Mode Enable the Continuous Manual Feeding Mode from the User Mode when document pa ges do not separate well using Continuous Feeding. IMPORTANT When the Continuou s Manual Feed ing Mode is set to ON f rom the User Mode, mak e sure to disab le it (set to OFF) when finished scanning. Othe rwise, normal con tinuous feed i[...]

25 2 Basic Operation 4. Press [Enter]. The current setting is indicat e d by blinking square brackets [ ]. 5. Press the [ ] or [ ] key to select [ON] or [OFF], and press [Enter] to accept the selection. 6. Press the Stop key to exit the User Mode. Enter Key[...]

26 5. Scanning Scanning operations can be controll ed by a scanning application progr am such as the CapturePerfect 3.0 software included with t he scanner, or directly from the control panel of the DR-6050C/ 7550C/9050C, using the Job Function. This section describes the J ob Function and provides an overv iew of CapturePerfect 3.0. About the Job [...]

27 2 Basic Operation CapturePerfect 3.0 CapturePerfect 3.0 is an ISIS-compatible app lication developed for Canon document scanners. CapturePerfect 3.0 includes the following modes. Select the desired scan mode from the Scan menu to perform scan ning. For more information on Captur ePerfect 3.0, refer to the CapturePerfect 3.0 Operation Guide . ■[...]

28 Scan Job The scanning conditions and sc an mode (Scan Batch to File, Scan Batch to Printer, or Scan Batc h to Mail) are registered in advance as a j ob. The scan job can then be performed by selecti ng the registered job from the drop- down list ( a ) or by clicking (Scan Job) on the toolbar ( b ). Hint The following two scan job s are alread y [...]

29 2 Basic Operation 3. Select [CANON DR-XXXX] and click [Settings]. (XXXX varies depending on the model you are using) IMPORTANT If [CANON DR-XXXX] is not displayed in the list of scanners, you must re-i nstall the ISI S/TWAIN driver . 4. Select the default page size and click [OK]. IMPORTANT If you select [Default] in the ISIS dr iver prope rties[...]

30 The Properties dialog box for the ISIS driver opens. 8. Set the scan settings. Hint For details on the Propert ies dialog bo x, refer to t he User Manual . 9. Click the [OK] button to exit the scanner settings. 10. Specify the file name and the file type for saving the image data. For details on the available settings in the [Sc an Batch to File[...]

31 2 Basic Operation • If the [Aut omatic Feedi ng] Feed Optio n is enabled, scanning is performe d automaticall y whenever a sen sor in the Document Feed Tray detects a loaded documen t, and pressing t he Stop key caus es the Continu e Scanning dia log box to appear. • If the [Pan el-Feeding ] Feed Option i s enabled, the St art key lamp is li[...]

32 6. Clearing a Paper Jam or Double Feed Error If a paper jam or double feed occurs during scanning, a paper ja m message appears on the PC and on the scanner’s display panel. Use the following p rocedure to clear the paper jam. CAUTION • When removi ng jammed paper, take care not to cut your hand s on the edges of the paper. • Make sure to [...]

33 2 Basic Operation 5. Check to verify the last saved image, and resume scanning. ■ When “Press Start Key” Appears When the Rapid Recovery System is enabled in the IS IS/ TWAIN driver settings, t he fo llowing message appears on the display panel after you r emove the jammed paper. IMPORTANT The Rapid Recove ry System settin g in the ISIS/TW[...]

34 IMPORTANT When a do uble feed is detected, th e following process oc curs, and messages appe ar accordi ng to the Rapid Recove ry System se tting in the ISIS/TWAIN driver. • When the Rapid Re covery Syste m is disabled, images scanned before the double fee d are saved as files, scanning fi nishes, an d the foll owing err or message is displ ay[...]

Chapter 3 Maintenance 1. Regular Maintenance ................... ................. .... 36 Cleaning the Scanner. ............. ........... ............. ....... 36 Cleaning the Sensors .............. ............ ............... .... 36 Cleaning the Scanni ng Glass and Rollers.......... .... 37 Power Outle t ... .......... ............. ...........[...]

36 1. Regular Maintenance To maintain scanning quality, routinely clean the scanner as described below. CAUTION • Do not use spra y cleaners to clean the scann er. Precisi on mechanis ms may get wet and malf unction. • Never use pa int thinne r, alcohol, or other organ ic solven ts to clean th e scanner. Su ch solvents may deform or d iscolor t[...]

37 3 Maintenance Main unit inner upper side (Upper Unit) Cleaning the Scanning Glass and Rollers If scanned images contain spot s or documents become dirty after scanning, the scanning gla ss or transport rollers inside the scanner may be dirty. Please clean periodically. IMPORTANT Scratches on the scanning g lass may cause sp ots or streak s on sc[...]

38 5. Wipe the rollers using a moistened and firmly wrung- out cloth while rotating th e rollers. The rollers are located at th e positions indicated in the figure below. 6. Remove the Pickup Roller, Feed Roller, and Retard Roller. (See “Removing and Re installing the Rollers” on p. 41.) IMPORTANT Wipe the Picku p Roller, Feed Roll er, and Reta[...]

39 3 Maintenance 2. Replacing the Tr ansport Rollers As the rollers st art to wear out, fe eding quality declines, and document feed errors, such as paper jams, be come more likely. If document feed erro rs continue to occur afte r cleaning the rollers, pur chase the Roller Replace ment Kit and replace th e trans port rollers (pickup, feed, and ret[...]

40 1. Press the Menu key on the control p anel to activate the User Mode. 2. Press the [ ] key twice to display [Roller Counter]. 3. Check the number of pages fed by the rollers, and press [Enter]. The counter reset mo de is activated. 4. Press the [ ] key to se lect [RESET], and press [Enter]. The counter is rese t to zero. 5. Press the [Stop] key[...]

41 3 Maintenance Removing and Reinstalling the Rollers Follow the procedure shown be low to remove and reinstall the rollers when you need to clean or replace the Pickup, Feed, or Retard Rollers. CAUTION • Turn OFF the po wer switch, and d isconnect t he power plug fro m the power ou tlet when you remove or rein stall the roll ers. Leavin g the p[...]

42 5. Open the roller ho lder, and insert the new pickup roller. IMPORTANT Install th e Pickup Rolle r so that side with the gear i s on the left. 6. Close the roller cover. Check that it make s a latching sound and that it is securely returned to its original position. IMPORTANT Failure to fi rmly close the ro ller holder an d roller cove r may ca[...]

43 3 Maintenance 2. Open the roller cover. 3. Pull the roller lock lever down. 4. Slide the feed roller to the right, an d then pull them towards you. 5. Remove the feed roller. 6. Place the new feed roller on the pin. 7. Put the feed roller in place ( a ), and alig n the notch in the roller’s axle with the shaft on the scanner ( b ).[...]

44 8. Push the roller lock le ver up to lock the feed roller. 9. Close the roller cover. Check that it make s a latching sound and that it is securely returned to its original position. IMPORTANT Failure to fir mly close the r oller cover may ca use a feed erro r. Always b e sure to che ck that the ro ller cover is closed. 10. Gently lower th e upp[...]

45 3 Maintenance 2. Grasp the roller cover with your fing ers, and pull it up to remove it. 3. Push the roller lock lever up ( a ) and move it to the left ( b ) to unlock the roller. 4. Remove the retard roller. 5. Set the retard roller into place in the scanner. 6. Align the notches in the roller w ith the shaft pins in the scanner, then slide the[...]

46 8. Replace the rolle r cover. 9. Push the front of the roller cover in. Check th at it makes a latching sound and that it is securely returned to its original position. 10. Gently lower th e upper unit ( a ). Press down on bo th sides of the upper unit to ensure that it is securely closed ( b ). CAUTION Make sure that the hook is co mpletely la [...]

Chapter 4 Practical Examples 1. Messages... ................. .............. .............. .......... 48 Status Display ........... ............. .............. .......... ........ 4 8 Error Messages .... ............. ............. ............. ........... 49 2. Troubleshooting ............. ............................ ....... 51 Trouble Cate g[...]

48 1. Messages There are two types of display panel messages: “s tatus indic ator messages” and “ error messages” th at appear when t he scanner encounters a problem. Status Display The following messages appear on the display panel to indicate the scanne r’s operating state: ■ Counting... Status: Operating in Count-Only mode. ■ Press[...]

49 4 Practical Examples Error Messages When one of the following me ssages appears on the display panel, an error has occurred in the scanner. Follow the indicated procedure to resolve the error . ■ Check Imprinter Error Code: H001 Problem: No ink cartridge is installed in the imprinte r. Solution: Install an ink cartridge. ■ Cover Open Error C[...]

50 ■ Double Feed Error Code : D002 Problem: A double feed was detected by the document length. Solution: Remove the double fe d document page(s), return them to the Do cument Feed Tr ay, and scan a gain. (See p. 33.) Error Code : D004 Problem: A double feed was detected ultrasonically. Solution: Remove the double fe d document page(s), return the[...]

51 4 Practical Examples 2. Troubleshooting This section describes the problems that may occur during use of the scanner and how to solve them. Trouble Categories The following trouble ca tegories are addressed: • The Scanner Does Not Turn ON (See p. 51) • The Scanner Is Not Recognized (Connectin g via USB) (See p. 51) • The Scanner Is Not Rec[...]

52 If this does not solve the problem, consider the following possible causes: Cause The SCSI card is not compatible with the scanner. Solution Use a re commended SCSI card. Cause The scanner’s SCSI ID is identical to the SCSI ID of another device. Solution Check th e SCSI IDs of all SCSI devices connected to the system and set a unique SCSI ID f[...]

53 4 Practical Examples ■ Documents Do Not Feed Properly If a document does not feed pr operly, first confirm the following: ✔ Are pages sticking together be cause of static e lectricity or another cause? ✔ Are you attempting to scan a document with size, paper thickness or quality that is not supported by the scanner? (See “D ocuments” o[...]

54 Problem Text or images from the back side of your document appear in the scanned image. Cause Brightness may be set too low. Solution Increase the Brightne ss setting. Or, enable the [Prevent Bleed Through/Remove Background] setting. Cause The paper is too thin. Solution Photocopy the document, and scan the copy. Problem Double-sided scannin g i[...]

Chapter 5 Appendix 1. Specifications ................. ................. .............. .... 56 Unit Specif ications ........... .......... ............. ............. ... 56 Consumable s ............ ........... ............. ............. ........ 57 External Dimen sions .... .......... .............. ............. ..... 58 2. Index .............[...]

56 1. Specifications Unit Specifications Type Desktop sheet-fed scanner Scannable Document Requi rements Width: 2" to 12.01" (50.8 mm to 305 mm) Length: 2.76" to 17.01" (70 mm to 432 mm) Weight: Continuous Feeding: 14 lb to 56 lb bond (52 g/m 2 to 209 g/m 2 ) (0.06 mm to 0.25 mm) Manual Feeding: 11 lb to 64 lb bond (42 g/m 2 to [...]

57 5 Appendix External Dimensions 18.90" (W) × 20.91" (D) × 12.24" (H) 480 mm (W) × 531 mm (D) × 311 mm (H) Maximum External Dimensions (wi th Document Feeder Tray Extension / Extension Wire, and Document Eject Tray Extension / Eject Paper Stoppers open) 18.90" (W) × 28.27" (D) × 15.35" (H) 480 mm (W) × 718 mm ([...]

58 External Dimensions 28.27" (718 mm) 23.62" (600 mm) 20.91" (5 31 mm) 12.24" (311 mm) 15.35" (390 mm) 18.90" (480 mm) 6.38" (162 mm)[...]

59 5 Appendix 2. Index C CapturePerfect 3.0 ...... ............ ........... ......... ........... ......... 27 Cleaning glass ......... ........... ......... ........... ........... ......... ........... ... 37 power outlet ............. ........... ......... ........... ........... ....... 38 rollers ....... ........... ......... ........... .....[...]

CANON ELECTRONICS INC. 1248, SHIMOKAGEMORI, CHI CHIBU-SHI, SAITAMA 369-1892 , JAPAN CANON U.S.A. INC. ONE CANON PLAZA, LAKE SUCCESS, N.Y. 110 42, U.S.A. CANON CANADA INC. 6390 DIXIE ROAD, MISSISSA UGA, ONTARIO L5T 1P7, CANADA CANON EUROPA N.V. BOVENKERKERWEG 59-61, P.O.BOX 2262, 1180 EG AMSTELVEEN, THE NE THERLANDS CANON LATIN AMERICA, INC. 703 WAT[...]