Canon iP5000 manual

Photo Printer Series Quic k St ar t Guide QA 7-3440 -V 01 XXX XXXXX ©CANON INC. 2004 PRINTED IN THAILAND The following ink tanks are compatible with this printer. For details on ink tan k replacement, refer to “Replac ing an Ink T ank” in this guide. Quic k St ar t Guide Can on U.S .A ., In c. One Ca non Plaza, Lak e Succ ess, NY 1104 2 , U.S.[...]

Getting Help fr om C anon Help Us Help Y ou B etter Befo re y ou contact C anon, please r ecor d the fol lowing inf ormation. Se rial Num ber ( loca ted o n th e insi de o f th e pri nte r): Mo del N umb er ( loca ted o n th e fr ont o f th e pr inte r): Setup Softwar e & User’s Guide CD version number (USC D X. X) locate d on your CD-ROM : P[...]

Photo Printer Quic k Start Guide[...]

Canon PIXMA iP5000 Photo Printer Quic k Start Guide. Co pyr ig h t This m anual is cop yrighted by C anon U.S.A., Inc. with al l rights reser ved. Under the copyright laws, this manual may not be reproduc ed in any form, in whole or in part , without the prior written con sent of Canon U.S.A., Inc. © 2004 C anon U.S.A ., Inc. Disclaimer Canon U.S.[...]

Contents 1 Co n t e n t s Basic Printing Turning on the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Loading Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Using Specia[...]

Basic Printing 2 Basi c P ri n ti ng This Quick St art Guide describes some of the fe atures of y our printer and how to use them. For more info rmation, view the iP5000 User’s Guide on the Setup Software & User’s Guide CD-ROM , or use the online help within your printer driver interfac e: While in the printer’s properties window, press t[...]

Basic Printing 3 z Before u nplugging the power cor d, turn off the printer and ensure that the green lamp h as gone out. z If the POWER lamp c hang es to orange and begins fl ashing, refer to “ Handling Error Mess ages ” on page 75. Loadi ng P a per This section desc ribes how to load paper in the Sheet Feeder and the Ca ssette.  Print Medi[...]

Basic Printing 4  Us ing the Sheet Feeder and the C as sette Y ou can load paper in both the Sheet F eeder and Cas sette. Loa ding paper in the Sheet Feeder is e asy , and is c onvenient if you fr equently switc h to and print on various s izes or types of paper . Loa ding paper in the C assett e allow s you to print w ithout reloa ding paper fo[...]

Basic Printing 5  Loadin g Plain P aper in the Sheet Feeder z For detai led information on the specialty media C anon prov ides for use with its vari ous pri nters, re fer to “ Using Specialty Me dia ” on pag e 13. z See “Printing Media” in the User’s Guide for detailed in structions on how to load envelope s and specialty media into t[...]

Basic Printing 6 3 Load the paper. z Y ou can use gener al copy paper or Canon’s Super White P aper SW-201. z Y ou can load up to 150 sheets of plain paper (64 gsm or 17 lb, 13 mm or 0.52 inches in height) in the Sheet F eeder. However , do not stac k more than 5 0 sheets in the Paper Output T ray . (2) Align the paper stac k against the right si[...]

Basic Printing 7  Loadin g 4" x 6"- Sized P a per in the Sheet F eeder (4) Select 4" x 6" from Pa per Size in the printer driver. For a detailed description of the printer driver settings, refer to “ Printing with Wind ows ” on page 15, or “ Printi ng with Macintosh ” on page 18. (1) Load the paper into the Sheet Feed[...]

Basic Printing 8  Loadin g Plain P aper in the Ca ssett e z For detai led information on the specialty media C anon provides for use with its various printers, refer to “ Using Specialty Media ” on page 13. z See “Printing Media” in the User’s Guide for detailed in structions on how to load envelope s and specialty media into the print[...]

Basic Printing 9 3 Load the paper. z Y ou can use gener al copy paper or Canon’s Super White P aper SW-201. z Y ou can load up to 150 sheets of plain paper (64 gsm or 17 lb, 13 mm or 0.52 inches in height) in the Cassette. However , do not stac k more than 50 sheets in the P aper Output T ray . (2) Align the paper stac k against the right side of[...]

Basic Printing 10 4 Insert the Cas sette into the printer. If the Ca ssette has been e xtended to acc ommodate paper siz es larg er than 5" x 7", the fr ont edge of the ca ss ette w ill extend bey ond the front of the printer. (1) Set the C over on the Cass et te. (2) Insert the Cassette int o the printer . Push the C assette al l the way[...]

Basic Printing 11 5 Prepare the Pape r Output T ray . Y ou can also select the paper sourc e with the printer driver. F or details, refer to “Ch anging the Paper S ource ” in the User’s Gui de . (1) 1 Push the up per center ( ) of the Front C over to open the Paper Output T ray . 2 Pul l out the Paper Outp ut T ray Extension c ompletely . Sup[...]

Basic Printing 12  Loadin g 4" x 6"- Sized P a per in the C assett e Do not leave photo paper , such as Photo Paper Pro, in the Ca ssette for a long time. T his may cause pap er discolorati on due to na tural agi ng. (5) Select 4" x 6" from Pa per Size in the printer driver. For a detailed description of the printer driver se[...]

Basic Printing 13 Us ing S pecia lty Media C anon recommends that you use g enuine Ca non media to ens ure optimal print qual ity.  Photo Qual ity Media • Photo Paper Pro • Photo Paper Plus Glossy • Photo Paper Plus Double Sided • Photo Paper Plus Semi-gloss • Matte Photo Paper • Glossy Photo P aper • High Resolution Paper  Medi[...]

Basic Printing 14  C anon Specia lty Media * If paper does not fe ed properly , fan the paper to pr ev ent sticking together. Then, load one sheet at a time. z When using plain paper (64 gsm or 17 lb), up to 150 sheets (13 mm or 0.52 inc hes in height) c an be loaded in the Sheet Feeder and C assett e respecti vely . Select Plain P aper from Med[...]

Basic Printing 15 Printing with W indows z The menu screens and dialog bo xes that appe ar may vary , depending on the software application y ou are using. z The step s described in thi s section are for printing in Windows XP . 1 T urn on the printer. See “ T urn ing on the Printer ” on pag e 2. 2 Load the paper in the print er. See “ Load i[...]

Basic Printing 16 5 Open the printer properties dialog box. (1) Select Print from the applic ation software’s Fi le menu. The Print dialog box opens. 6 Specify the required settings. (2) Ensure that y our printer is se lected. (3) Clic k Preferences or Properties. (1) C lick Media T ype to select the type of media loa ded in the printer . (2) C l[...]

Basic Printing 17 z From the Page S etup tab, sel ect the correct document s ize to be printed. z This section desc ribes the proc edure for selecting the paper sourc e with the Paper Feed Sw itc h on the printer. For a detailed description of the Paper Source settin gs, refer to “Changing the Paper Source” in the User’s Gui de . z To a d j u[...]

Basic Printing 18 Printing with Mac intosh z The menu screens and dialog bo xes that appe ar may vary , depending on the software application y ou are using. z The step s described in this section are f or printing in Mac OS X v .10.3.x. 1 T urn on the printer. See “ T urn ing on the Printer ” on pag e 2. 2 Load the paper on the printer . See ?[...]

Basic Printing 19 5 Select Paper Siz e . (1) Select Page Se tup from the applic ation software’s File menu. The Page S etup dial og bo x opens. 6 Specify the required settings. (1) Select Print from the applic ation software’s Fi le menu. The Print dialog box opens. (3) Select the desi red paper siz e from Pap er Size . (4) Clic k OK . (2) Sele[...]

Basic Printing 20 z This section describe s the procedure for sel ecting the paper sourc e with the Paper Feed Swit ch on the printer . For a detail ed description of the Pap er So urce settings, refer to “Changing the Paper Sourc e” in the User’s Guide . z When you select the print mode appropriate t o your document from Print Mode , the doc[...]

Basic Printing 21 7 Print the document. (1) Clic k Print . Double-clic king the name of your printer in the Printer list displays a dialog that prompts you to confirm the st atus of the print job(s). T o cancel a job in pr ogress, select the des ired document, then clic k Delete . T o temporarily stop a job in progre ss, clic k Paus e . T o cancel [...]

Advanced Printing 22 Adv anc ed Printing Printing Photographs Dir ectly fr om a Digital C a mer a C onnecting a c ompatible digit al still camera or c amcorder to the printer allows you to print recorded images directly with out using a comp uter. This printer sup por ts both PictBridg e and Canon Bubb le Jet Direct. z PictBridge is an indu str y s[...]

Advanced Printing 23  C onnecting to a Digit al C amera Do not c onnect any equipment other th an the camer a ready for Pict Bridge or Canon Bubb le Jet Direct to the Direct Print Port of the printer. If you do so, electric shoc k, fire, or damag e to the camera c ould result. z When printing photos with the digital camer a connected to the prin[...]

Advanced Printing 24 (3) T urn on and set up the camera for direct printing. When the connection between the c amera and printer has been es tablished, the POWER lamp on the printer fl ashes once. * The power-on seque nce may differ d ependin g on the model or brand of the camera. Either of the follow ing icons w ill displ ay on the L CD display of[...]

Advanced Printing 25 • Layout ........ ............ B orderless • T rimming ................Off (No trimming) • Imag e optimize ....... On (ExifPrint) • Date print................ Off (No printin g) Additional settin gs The settings expl ained below cannot be ma de on some camera s. If any setting cannot be made, the default setting explain[...]

Advanced Printing 26 About “Image optimiz e” If you use a C anon PictBridge-compatib le camera, y ou can select “VIVID”, “NR”, or “VIVID+NR.” (Note that these option s cannot be selected for some models.) z When “VIVID” is selected, green and b lue por tion s of photos are pri nted vi vidly. z When “NR” (Noise Reduction) is [...]

Advanced Printing 27  Printing Photogr aphs Directly fr om a C anon Bubble Jet Direct C ompatible Digit al C amera Media Types for Dig ital Camera When you connect a digital c amera, you can use the following media: z For the digital c amera oper ation method and troubleshooting, ref er to your digital c amera m anual. For print error messag es,[...]

Advanced Printing 28 Ac ces sing the Print er Driver The printer properties dialog box c an be open ed from either within an a pplic ation, or directly from the W indows Start menu. This manua l refers to Windows XP operation. The operations m ay vary depending on your operating sy stem.  Opening the Print er Properties Di alog Bo x from Y our A[...]

Advanced Printing 29 Adjusting the Print Quality f or Photographs  Impr oving the Qua lity of Printed Im ages T wo important factors control the quality and output of your printed images: Paper and Ink Usin g recommended Canon paper , specialty media, and inks for printing photographs can signific antly improve the quality of your printouts. See[...]

Advanced Printing 30 T o manually adjus t Print Quality settings: 1 Open the printer properties dialog bo x. See “ Opening the Printer Properties Dialog Bo x from Y our Application Progra m ” on page 28. 2 On the Main tab, select Cus tom from Print Quality , then click Set to open the Set Print Quality dialog bo x. 3 Move the slide bar to adju [...]

Advanced Printing 31 3 Move the slide bar to adju st the print quality. 4 When the proc ess is c omplete, click Print . T o automatically optimiz e the image: Photo Optimizer PRO automatic ally adjusts the photographs tak en with a digital camer a. Use this feat ure to compen sate for un sati sfactory color bal ance and over - or under-exposure bef[...]

Advanced Printing 32 3 Select the Photo Optimiz er PRO c hec k box. 4 C lick OK . T o use Vivid Photo option: Vivid Photo inten sifies bac kground color s such a s fields, trees, oc eans and sk ies, while maint aining nat ural skin tones in the imag es. In Wind ows Me or Windows 9 8 If Bac kground Printi ng has been di sabl ed, the Vivid Photo func[...]

Advanced Printing 33 To u s e Vivid Phot o , select the V ivid Photo chec k box under Special Effects . T o reduce noi se from images t aken with a digit al camera: The Photo Noise Reduction function reduc es noise from blue portions suc h as the sky , and dark portions of the images tak en with your digital c amera. In Wind ows Me or Windows 9 8 I[...]

Advanced Printing 34 To u s e Photo Noise Reduction , select the Photo Noi se Reduction chec k box under Special Effects .[...]

Advanced Printing 35  Saving and R ecal ling Print er Driver Settings When you c hange printer driver settings for a specific print job, suc h as printing bl ack and white photos , or printing documents w ith a special bac kground, y ou can s ave and name these settings for future use on similar print job s. 1 Open the printer properties dialog [...]

Advanced Printing 36 Y ou can r etrieve or delete the print settings profi le at any time. z Retriev ing profile: Select the desir ed profile from Printin g Profiles, and clic k Ret rieve from Pr ofiles . z Deleting unwanted profil e: Select the desired profil e from Printing Profiles, and click Delete . For d etails , cli c k Help and refer to the[...]

Advanced Printing 37 Us ing the Bu ndled Softwar e The Setup Softw are & User’s Guide CD-ROM includes photo ap plications de signed to edit the photographs t aken by a digital c amera and print them a s photo-lab quality pri nts without st andard white bor ders. Plea se use the applic ation(s) suitab le for your p rint purpos es. z T o instal[...]

Advanced Printing 38 Printing Bor derless Photogr aphs This section des cribes how to print from Ea sy-PhotoPrint us ing the Borderles s Printing mode. Easy-PhotoPrint i s included on your Setup Software & User’s Guide CD-ROM . Media T ypes Suitable f or Borderless Printing z The fol lowing media ar e compatibl e with Borderle ss Printin g : [...]

Advanced Printing 39 3 Ensure that the proper paper sourc e i s selected. 4 Start Easy-Phot oPrint. This section de scribes how t o print out photographs st ored in the folder on the hard disk. (1) Store the photogr aphs you took with y our digital camera in a folder on the hard disk. (2) In Wind ows, clic k Star t , select Al l Programs (or Pr ogr[...]

Advanced Printing 40 (2) Clic k the [ T ] [ S ] buttons on the thumbnail of the photograph you want to print to specify the number of copies. Cl icki ng Co r re c t/ E nh an ce corrects phot ographs. For e xample, u sing this fe ature, you can c orrect the red-eye cau sed by the camer a’s fla sh or smooth and be atif y the f acial skin. For more [...]

Advanced Printing 41 7 Select the lay out and print the photograph. (1) Clic k the Layout/Print tab. (2) Select Borderless (full) . (3) In Windows, click Print . In Macintosh, click Print . When the confirm ation mes sage i s displ ayed, click OK . And then, click Print in the Print dialog box.[...]

Printing Maintenance 42 Printing Mainten anc e Rep lac ing an Ink T ank When replac ing an ink tank, c heck the model number very caref ully . The printer wil l not print properly if the wrong ink tank i s used, or installed in the incorr ect position. With your printer, ink tanks must be installed in the order of left to right as indicated below. [...]

Printing Maintenance 43  Knowing When t o Replac e Ink T ank If an ink tank needs rep lacing, the POWER l amp wil l c hange from green t o orange and fla sh four times, a s soon as printing begi ns. It is important to quick ly identify the empty tank using the BJ Status Monitor (Windows) or error messag es (Macintosh) and replace it. Should mis [...]

Printing Maintenance 44 The follow ing mess age is di splayed when ink tank i s empty . Printing will re sume as soon as ink tank is repl aced and the Inner C over and the T op Cover are clo sed. Chec king the ink level (1) Double-clic k the hard disk icon wher e the printer driver was ins talled, the Application s folder, and then the Utilities fo[...]

Printing Maintenance 45  Repla cing Ink T a nks When an ink tank run s out of ink, replac e it using the fol lowing step s. 1 Ensure that the print er is on, and then push the upper c enter ( ) of the Front C over to open the Paper Output T ray . 2 Open the T op Cover , and pull down the Inner Co ver forward to open. The Print Head Holder moves [...]

Printing Maintenance 46 4 Prepare a replac ement tank. (1) Unpac k the new ink tank and pul l off the orange t ape. Then, remove the film. (2) Remov e the orang e protective c ap from the bottom of the ink tank and di scard it. z Be sure t o remove the cle ar film from the ink tank in the exact order shown in s tep 4-(1), as failur e to follo w thi[...]

Printing Maintenance 47 5 Insert the ink tank. (1) Insert the ink tank into the Print Head. (2) Press on the mark on the ink tank u ntil the ink tank snaps firmly int o plac e. 6 C lose the Inner Co ver and the T op C over . The Print Head Holder move s to the right. The ink tank instal lation proc ess is no w com ple te. z Ensure th at the Inner C[...]

Printing Maintenance 48 When Printing Bec omes F aint or C olors ar e Incorr ect Wh en p ri nti ng b ecom es fa int or colo rs a re i ncor r ect, even if ink remains in the ink t anks, the Print Head nozzles are probably clogged. Foll ow the procedures below to cl ean the nozzles. If the ruled lines are shifted after running the print head maintena[...]

Printing Maintenance 49 Printing the Nozz le Chec k Patt ern Print the nozzle c heck pattern t o determine whether the ink ej ects properly from the Print Head nozz les. Use this fu nction when printed results are b lurred or the color is inc orrect. z Ensure that the Inner C over is closed. Printing the Nozz le Chec k Patt ern Without a C omputer [...]

Printing Maintenance 50 4 Print the Nozzle Chec k Pattern. (3) Read the me ssage and c lick Print Chec k Pattern . The nozzle c heck pattern w ill be printed. Cl icki ng Initial Chec k It ems displa ys the items to be c heck ed before cleaning. (4) When the confirmation mess age is disp layed, click OK . (5) Ensure that the pattern is printed prope[...]

Printing Maintenance 51 3 Open the BJ Printer Utility di alog box. (1) Double-clic k the hard disk icon wher e the printer driver was ins talled, the Application s folder, and then the Utilit ies folder. (2) Double-cl ick the Print Set up Utility icon. When using Mac OS X v .10.2, double-click the Print C enter icon. (3) Select the name of y our pr[...]

Printing Maintenance 52  Examining the Nozz le Chec k Patt ern The nozzl e chec k p attern should appe ar as follo ws when ink is disc harg ed properly . Examine the nozz le c heck patt ern output by the printer . The nozzle c heck pattern wil l not be printed c orrectly if there is not enough ink. Repl ace the ink tank if the remaining amount o[...]

Printing Maintenance 53 Print Head C leaning C lean the Print Head if miss ing lines or white stripes appear in the nozz le chec k pattern. Note that cle aning the Print Head cause s waste ink to be absorbed in the wast e ink absorber . Cl eaning the Prin t Head c onsumes ink, so perform Print Head C leaning only when neces sary. z Ensure that the [...]

Printing Maintenance 54 Print Head C leaning st arts when the POWER lamp starts blinking. Do not perform any other operat ions unti l the Print Head C leaning finishes. Thi s tak es about 30 to 40 sec onds. Cl icki ng Initial Chec k It ems displa ys the items to be c heck ed before cleaning. (5) When the confirmation mess age is disp layed, click O[...]

Printing Maintenance 55 2 Open the BJ Printer Utility di alog box. (1) Double-clic k the hard disk icon wher e the printer driver was ins talled, the Application s folder, and then the Utilities fold er . (2) Double-cl ick the Printer Set up Utility ic on. When using Mac OS X v .10.2, double-click the Print C enter icon. (3) Select the name of y ou[...]

Printing Maintenance 56 (5) Read the me ssag e and clic k Print Check P attern to print th e nozzl e chec k pattern. The nozzle c heck pattern i s printed. 4 Chec k the Print Head condition w ith the printed nozzle c heck pattern. See “ Printing the Nozzle Chec k Pattern ” on page 49. z The nozzle c heck pattern wil l not be printed corr ectly [...]

Printing Maintenance 57 Print Head D eep C le aning If print quality does no t improve b y standar d Print Head Cl eaning , try Print Head D eep Cle ani ng , whi ch i s a more powerf ul proc ess. Note th at cle aning the Print He ad ca uses wa ste ink to be absorbed in the w aste ink ab sorber. Print H ead Deep C leanin g cons ume s mo re in k than[...]

Printing Maintenance 58 Print Head Deep C leaning starts when the POWER lamp st ar ts b linking. Do not perform any other operat ion until the Print He ad De ep Cl eaning finishes. This t akes about one minute. Cl icki ng Initial Chec k Items displays the it ems to be ch eck ed before cleaning. 4 Print the nozzl e chec k pattern to c heck the Print[...]

Printing Maintenance 59 3 Start Print Head Deep C leaning. Print Head Deep C leaning starts when the POWER lamp st ar ts b linking. Do not perform any other operat ion until the Print He ad De ep Clea ni n g finishes. This t akes about one minut e. Cl icki ng Initial Chec k Items displays the it ems to be ch eck ed before cleaning. (1) Ensure th at[...]

Printing Maintenance 60 4 Print the nozzl e chec k pattern to c heck the Print He ad condition. See “ Printing the Nozzle Chec k Pattern ” on page 49. If a particular c olor is not printed pr operly, r eplace the ink t ank of that co lor. See “ Rep lacin g an Ink T ank ” on page 42. z If the print head nozzl es are still not cle an, open th[...]

Printing Maintenance 61 Aligning the Print Head This oper ation must be carried out when us in g the printer for the first time. Aligning the Print Head positions allows y ou to print without shif ts in the c olor registration. Print head alignment is performed either automatically or manual ly. Thi s section deals with automatic Print Head alignme[...]

Printing Maintenance 62 4 If a mess age warnin g you not to perform other operation s is displ ayed, clic k OK . 5 Chec k the printed pattern. If the pattern is printed as shown below , the Print Head is aligned automatically . The printer is now ready to use. z If the pattern is not printed succ essfully , open the T op Co ver and Inner C over, an[...]

Printing Maintenance 63 1 With the printer on, load a sheet of L etter-siz ed plain paper in the Sheet Fee der. 2 Open the BJ Printer Utility di alog box. (1) Double-clic k the hard disk icon wher e the printer driver was ins talled, the Application s folder, and then the Utilit ies folder. (2) Double-cl ick the Printer Set up Utility ic on. When u[...]

Printing Maintenance 64 4 Chec k the printed pattern. If the pattern is printed as shown below , the Print Head is aligned automatically . The printer is now ready to use. z If the pattern is not printed succ essfully , open the T op Co ver and Inner C over, and en sure that the ink tanks are c orrectly install ed. z If the pattern i s still not pr[...]

Troubleshooting 65 T roubl eshooting This section provides troubl eshooting tips fo r the most c ommon printing pr oblem s. T roubleshooting u sually fal ls into one of the fol lowing c ategories. z “ Ca nnot Inst all the Prin ter Driver ” on p age 66 z “ Print Quality is P oor or C ontains Errors ” on page 67 z “ T roubleshooting Printer[...]

Troubleshooting 66 C annot Inst al l the Printer Driver Prob lem Possibl e Cause Tr y Th i s Cannot Install the Printer Driver Installation procedur e not followed c orrectly Follow the Easy Setup Instruc tions pack aged with y our printer for proper printer driver installa tion. If the installer was forced to be terminated due to an error, Windows[...]

Troubleshooting 67 Print Quality i s P oor or C ontain s Err ors Pro blem Possible Cause Tr y T h is Ink does not ej ect properly/Printing i s Blurred/Colors are Wron g/W hite Streaks appear Ink tank is not seated properly/Ink tank is empty Check that the ink tank s are firmly sea ted in the Print Head and reseat the m if neces sary. Check that the[...]

Troubleshooting 68 Printed Paper Curls or Ink Blots Paper being used is too thin Use High Resolution Paper, Photo Paper Pro or other Canon specialty paper to print images that have high c olor saturation. Col or In te nsi ty se tt in g is too high Red uce th e Intens ity setting in the printer dr iver and try printing again. 1. Open the printer pro[...]

Troubleshooting 69 T roub leshootin g Print er Har dwar e Prob lem Possibl e Cause Tr y Th i s Printer Does Not Start or Prin t er Stops During Print Jobs Print Head has overheated due to long periods of continuous printing Stop printin g and turn the printer off f or at least 15 minutes to allo w the Print Head to cool down. The Print Head tends t[...]

Troubleshooting 70 Prob lem Possibl e Cause Tr y Th i s Cannot Print to End of Job Incorrect page size is sele cted Ensure that the page s ize setting matches the size of the pa per loaded in the printer: z Check t he Paper Size setting from within your application to ensure that it matc hes the size of the p aper loaded. z Check Paper S ize on the[...]

Troubleshooting 71 P aper Does Not Fe ed Pr operly Prob lem Possibl e Cause Tr y Th i s Pape r Does N ot Feed Properly Inappr opriate paper type is used Check t o see if the paper you ar e printing on is too thic k or curled. See “ Print Media to Avoid ” on page 3. Flatt en paper wh en it is cu rled. Paper Feed Roller is dirty Follow the steps [...]

Troubleshooting 72 P aper Jams Prob lem Possibl e Cause Tr y Th i s Pape r Jams Pape r jams in t he Pape r Outpu t Slot Remove the p aper acco rding to the follow ing procedure. 1. Slowly pull the paper out from the Paper O utput Slot. • If the paper is jammed in the Shee t Feeder, slo wly pull the paper out from the Sheet Feeder . • If you can[...]

Troubleshooting 73 Pape r Jams Paper jams insid e the Tr anspor t Unit Remove the p aper acco rding to the follow ing procedure. 1. Open the Rear C over . 2. When you can see the j ammed paper, slo wly pull the paper out. Be careful not to touch the components inside the prin ter . If you cannot extract the pa per , turn the pri nter off, and then [...]

Troubleshooting 74 Pape r Jams Paper jams insid e the Duplex Tr an sp o r t S e c ti o n Remove the p aper acco rding to the follow ing procedure. 1. Remove the Cassette. If the paper is loaded in the Sheet Feeder , remove the p aper from the Sheet Feeder . 2. Stand the printer with th e re ar side down. 3. Slowly pull t he jammed paper ou t whil e[...]

Troubleshooting 75 Handling Err or Mess ages When a printer error occ urs, the POWER/ERROR lamp fl ashes. The number of fla shes indicates the type of error th at has oc curred . C ount the fla shes and tak e the appropriate action to correct the error . Number of Flashe s Possib le Caus e Tr y Th i s Tw o f las h es Printer is out of paper/Paper d[...]

Troubleshooting 76 Te n f l a s h e s Cannot print on both sides of th e page The size of paper ma y not be compatible with Aut omatic Dup lex Printing. Pressi ng the RESUME/CANCEL button will disc harge the paper, and restart pr inting from the front s ide of the next p ape r. The reverse s ide will no t be printed when an erro r occurs. For detai[...]

Troubleshooting 77 An Err or Mess age Ap pears on the Sc reen Problem Possible C ause Tr y T h is Writ ing Error/ Output Error/ Commu nication Error Printer is not r eady Ensure th at the POWER l amp lights green. If the POWER lamp is off, turn the printer on. The POWER l amp will fl ash green when the printer is initializ ing. Wait until the POWER[...]

Troubleshooting 78 Writ ing Error/ Output Error/ Commu nication Error Printer port error V erify th e printer port status. 1. Click Start , right-cl ick My C omputer and select Proper ties . When using versions of Windows other than Windows XP , right-click My Co mpu te r on the desktop and select Propert ies . 2. Click t he Hardware tab and click [...]

Troubleshooting 79 “Error No.: 1 856”* Inner C over is opened while printing Close the Inne r C over, then press the RESUME/CANCEL button. Try printing again. “Error No.: 2 001”* A specifie d period of time has el apsed without receiving a response from the digital ca mera/The digital ca mera or digital video camcord er conne cted is n ot c[...]

Troubleshooting 80 C annot Print Pr operly fr om the Digita l C amera The fol lowing are the pos sibl e errors that ma y occur when printing directly from a digital stil l camer a or digital video c amcorder*, and the cou ntermeas ures to eliminate them. *Hereafter , the digital still c amera and digital video c amcorder are c ollectively cal led a[...]

Troubleshooting 81 z “PictBridge” or C anon “Bubble Jet Dire ct” comp atible digital camera s can be connec ted to your p rinter for direct p rinting. z This section de scribes errors th at are indicat ed on Canon-brand Pi ctBridge- or Bubble Jet Direct -compatibl e camera s. The error mess ages and operations may v ar y dependin g on the c[...]

Appendix 82 Appendi x Ins ta lling the Print er Driver When U sing M ac OS 9 When using Mac O S 9, install the printer driver fo llowing the proc edure below. Before in stalling the driver , dis able all viru s detection programs and automatic ally loading pr ograms, or remove them from y our system folder . 1 T urn on your Mac and insert the Setup[...]

Appendix 83 14 T o ensure highest quality output , carry out Print Head alignment. Refer t o the Printer Driver Guide for Mac OS 9 located on the Setup Software & User’s Guide CD-ROM for instructions on how to alig n the Print Head.[...]

Appendix 84 User’s Guide T ab le of C ontent s Y our printer’s electronic User’s Guide , located on the Setup Softw are and User’s Guide CD- ROM , offers detailed inf ormation on the follow ing topics. How to Use This Manual How to Read This Manual Safety Prec autions Printer Parts and Their Fu nctions Front View Operation P anel Rear Vie w[...]

Appendix 85 Spec ific ations Printer Printing re solution: 9600* x 2400 dpi. max. * Ink droplets can be pl aced with a pitc h of 1/9600 inch at minimum. Print speed * * Print speed ma y vary with the content of the document and the proc essing speed of the host com pute r. Black printing (text pa ttern) Max Speed (C ustom Setting 5): 25 pp m Standa[...]

Appendix 86 Ink T anks: Capac ity (pages): Blac k (BCI-3eBK) appro x. 740 *1 , appro x. 1500 *2 Blac k (BCI-6BK) appro x. 2000 *2 C yan (BCI-6C) appro x. 550 *2 Magenta (BCI-6M) a ppro x. 430 *2 Y ellow (BCI-6Y) appro x. 360 *2 *1 1500 c haract ers per page, normal text, at standar d and plain paper mode with W indows XP printer driver *2 Based on [...]

Appendix 87 C amera Direct Print (PictBridg e) Paper siz e Default (P hoto Paper Plus Glos sy 10 x 15 cm/4" x 6") 10 x 15 cm/4" x 6" (Photo Paper Plus Glossy , Photo Paper Pro, Photo Paper Plus Semi-gl o ss, Glossy Photo Paper) 13 x 18 cm/5" x 7" (Photo Paper Plus Glossy)* A4/8.5" x 11" (Photo P aper Plus Glo[...]

Appendix 88 Safety Pr ecaution s P le as e r ea d t h e sa f et y w ar n in gs a nd ca ut i on s p ro vi d ed i n t hi s m a nu a l t o e ns ur e th at yo u u se your print er safely . Do not attempt to use prin ter in any wa y not described in this manual. Y ou may cau se an electric shock, fire or d amage the printer if you ignore any of these sa[...]

Appendix 89 Y ou may cau se injur y or dam age the printer if you ignore any of these safety precaution s. Choosing a location Do not install the printer in a l ocation that is unstable or subject to excessive vibration. Do not ins tall the pr inter in loc ations th at are very humid or dus ty, in direct sun light, out doors, or close to a heating [...]

Appendix 90 Regulatory Information C olor Printer Model: K10244 This device complies with Part 15 o f the FC C Rules. Operati on is subject to the following two conditions: (1) Th i s device may n ot caus e ha rmful inte rfe rence , an d (2) this devi ce must accep t an y interference re ceived, including i nterference th at may c ause undesi red o[...]

Appendix 91 CANON U.S. A., INC. LIMI TED W ARRANT Y --- (USA On ly) The limited warranty set forth below is given by Canon U.S.A., Inc. (“Canon USA”) with respect to the new or refurbished Canon-brand product (“Product”) packaged with this limited wa rranty , when purc hased and used in the United Sta tes only . The Product is warranted aga[...]

Appendix 92 Canon USA offers a ful l range of customer tec hnical support* o ptions: z For interactiv e troubleshootin g, e-mail tec hnical support, the latest drive r downloads and an swers to frequently a sked questions ( www .cano ntechs upport.c om ) z T oll-free live technical support within the limited warranty Monday- Saturday (excluding hol[...]

Index 93 Index A Accessing the Printer Driver .................................. ....... 28 Adjusting the Print Quality for Photographs ................. 29 Advanced Printing ........................................................ 22 Aligning the Print Head ......................................... ....... 61 An Error Message Appears on the Screen[...]

Index 94 Print Head Deep Cl eaning ............................................. 57 Print Head Holder ......................................................... 45 Print Media to Avoid ................................................. ...... 3 Print Quality ..................................................... 17, 29, 67 Print Quality is Poor or Con[...]

Getting Help fr om C anon Help Us Help Y ou B etter Befo re y ou contact C anon, please r ecor d the fol lowing inf ormation. Se rial Num ber ( loca ted o n th e insi de o f th e pri nte r): Mo del N umb er ( loca ted o n th e fr ont o f th e pr inte r): Setup Softwar e & User’s Guide CD version number (USC D X. X) locate d on your CD-ROM : P[...]

Photo Printer Series Quic k St ar t Guide QA 7-3440 -V 01 XXX XXXXX ©CANON INC. 2004 PRINTED IN THAILAND The following ink tanks are compatible with this printer. For details on ink tan k replacement, refer to “Replac ing an Ink T ank” in this guide. Quic k Start Guide Can on U.S .A ., In c. One Ca non Plaza, Lak e Succ ess, NY 1104 2 , U.S.A.[...]