Canon JX510P manual

ENGLISH User ’ s Guide T able of Contents Introduction 2 Before Using Y our Machine 10 Copying 22 Sending Faxes 23 Receiving Faxes 32 Using T AM Mode (JX510P only) 42 Printing from Y our Computer 53 Settings and Activity Reports 55 Routine Maintenance 62 T roubleshooting 72 Specificat ions 92[...]

ENGLISH This equipment conforms with the essentia l requirements of EC Directive 1999/5/EC. (For Europe Only) European Union ( and EEA) only . These symbols indicate that this product is not to be disposed of with your household waste, according to the WEEE Directive (2002/96/EC), the Battery Directive (2006/ 66/EC) and/or your national laws implem[...]

1 ENGLISH Model Name K10334 (JX510P/JX210P) About Consumables Consumables (ink tanks / FINE Cartridges) are available for 5 years after production has stopped. International ENERGY ST AR ® Program Depending on your application program, oper ations ma y differ . For details, refer to the instruction manual of your application. The steps described i[...]

2 Introduction ENGLISH Introduction Useful Information z Replacing a FINE Cartrid ge When the ink in the FINE Cartridge starts to run out, the machine will switch to memory reception of faxes. z One-touch and Coded Dial Numbers Y ou can registe r One-touch and Coded Dial numbers in your fax machine to make sending faxes easier and faster . z Differ[...]

3 Introduction ENGLISH Reading the Do cument ation This guide provides detailed information on how to set up, o perate, maintain, and troubleshoot your fax. Please read the list below to become familiar with the symbols, terms, and abbreviations u sed in this guide. Wa r n i n g Indicate s a warning conce rning operati ons that may le ad to death o[...]

4 Introduction ENGLISH Safety Precautions Please read the safety warnings and cautions prov ided in this manual to ensure that you use the machine safely . Do not attempt to use the mach ine in any way not described in th is manual. Wa r n i n g z This produc t emits low level magne tic flux. If yo u use a cardiac pacemaker and feel ab normalities,[...]

5 Introduction ENGLISH Caution Y ou may cause injury or damage the machine if you ignore any of these safety pr ecautions. Legal Limit ations It may be unlawful to make copies of, scan, print, or use reproductions of the following documents. The list provided is non-exhau stive. When in doub t, check with a legal represe ntative in your jurisdictio[...]

6 Introduction ENGLISH How to Use the Document ation Provided Prep aring the Machine Be sure to read your setup sheet first for setti ng up your machine a nd getting it ready for use. Unpack the machine Please confirm the included item s against the il lustration printed on the lid of the packing box. 1 Connect the telephone line and the power cord[...]

7 Introduction ENGLISH 2 T urn on the machine . 3 Prepare the FINE Cartridge. 4 Install the FINE Cartridge. Select the receive mode according to your needs. See “D ifferent ways to receive a document” on page 32. z Receiving both documents and telephone calls automatically: <Fax/T el Mode>/<NET SWITCH>* z Receiving documents manuall[...]

8 Introduction ENGLISH  Selecting the Language for the LCD If an unintended language is displayed on the LC D , change it into your desired language following the procedure below . 1 Press [Menu]. 2 Press [ } ] once, then press [S tart/Copy]. 3 Press [ } ] five times, then press [S tart/Copy]. 4 Press [ } ] twice, then press [S tart/Copy]. The c[...]

9 Introduction ENGLISH Inst alling the Printer Driver Notes on the Installation Process z Quit all running applications before installation. z Log into a user account with the administrator pr ivilege. z Do not switch users during the installation process. z If the Found New Hardware or Found New Hardware Wizard screen appears automatically , remov[...]

10 Before Using Your Machine ENGLISH Before Using Y our Machine Main Component s an d Their Functions (1) Document Cover (2) Paper Support (3) Rear T ray (4) ADF (5) Document Guide (6) Paper Guide (7) Handset (8) Operation Panel (9) Cover (10) Holder (1 1) External Device Jack (12) T elephone Line Jack (13) USB Port (14) Handset Jack (15) Power Cor[...]

11 Before Using Your Machine ENGLISH  Operation Panel (1) [Maintenance] (see page 62) (2) [ON] (see page 12) (3) [Receive Mode/Resolution] (see page 22, p age 24, page 33) (4) [Menu] (see page 14) (5) Ink Lamp (see page 62) (6) [Caller History] (see page 27) (7) LCD (Liquid Crystal Display) (8) [Coded] (see page 18) (9) [ ] [ ] (see page 46) (10[...]

12 Before Using Your Machine ENGLISH T urning the Machine ON and O FF T urn on the machine before using .  T urning on the Machine Before turning on the machine, confirm that the FIN E Cartridge is set into place. 1 T o turn on the machine, press [ON]. [ON] flashes green for a while, and the n turns on.  T urning off the Machine 1 T o turn of[...]

13 Before Using Your Machine ENGLISH Guidelines for Entering Numbers, Letters, and Symbols When you come to a step that requires you to enter a name or number , see the table below to determine which numeric button to press for the letter you want. z Entering Numbers, Lett ers, and Symbols 1 Press [ ] to switch between th e letter and number mode. [...]

14 Before Using Your Machine ENGLISH z T o delete a character: (1) Use [ [ ] or [ ] ] to move the cursor under the incorrect letter . Then press [Sp ace]. z T o delete an entire entry: (1) Press [Clear]. 3 Continue entering other l etters or numbers using the numeric buttons. 4 When you have finished entering characters , press [S tart/Copy] to reg[...]

15 Before Using Your Machine ENGLISH Registering Sender Information Y ou can registe r sender information (Transmit T erminal Identification (TTI)) in your machine so that your name, your fax/telephone number , and the date and time of transmissi on are printed in small type at the top of each page to be received. Thus , whenever you send a fax fro[...]

16 Before Using Your Machine ENGLISH  Registering Y our Fax/T elephone Number and Name This information appears at the top of each document you send. 1 Press [Menu]. 2 Use [ { ] or [ } ] to scroll through the menus and select <DA T A REGST RA T ION>, then press [S tart/Copy] twice. The LCD displays <DA TE & TIME>. 3 Use [ { ] or [...]

17 Before Using Your Machine ENGLISH 7 Use [ { ] or [ } ] to select the month in which th e summer time starts, then press [S tart/Copy] twice. The LCD displays <LAST WEEK>. 8 Use [ { ] or [ } ] to select the week in which the summer time st arts, then press [S tart/Copy] twice. The LCD displa ys <SUNDA Y>. 9 Use [ { ] or [ } ] to selec[...]

18 Before Using Your Machine ENGLISH 5 Enter the party’s number (up to 60 digits *) using the numeric buttons, then press [S tart/Copy] twice. * The values may differ depending on the country/region of use. 6 Enter the party’s name (up to 16 letters) using the numeric buttons, then press [S tart/Copy] to register the name (see page 13 ). 7 T o [...]

19 Before Using Your Machine ENGLISH 5 Enter the party’s number and name the same way you registered th em for one- touch speed diali ng. See steps 5 to 6, “Registering One-touch Speed Dialing Numbers and Names” on page 17. 6 T o assign additional coded speed dia lin g numbers, repeat from step 4. T o finish, press [S top/Reset]. Document Req[...]

20 Before Using Your Machine ENGLISH  Problem Document s z T o prevent document jams in the ADF , do not attempt to load the following types of documents into the fax: z Remove all staples, paper clips, etc. before loading the document into the ADF . z Make sure any glue, ink, or correction f luid on the paper is completely dry before loading th[...]

21 Before Using Your Machine ENGLISH Loading Document s and Paper 1 Open the Document Cover (1) and exten d the Paper Support (2) to support the paper . 2 Squeeze, then slide th e Paper Guide to the left . 3 Insert the stack face up in to the Rear Tray (1), and align the right edge of the stack with the right side of the Rear T ray . Then slide the[...]

22 Copying ENGLISH Copying Making Copies One of the convenient features of the fax is its ability to make high quality copies. Y ou can make up to 99 copies of one document at a time. If you make copies of multiple documents at a time, t he number of pages the fax can scan into memory is as follows: 1 Load the document face up into the ADF . See ?[...]

23 Sending Faxes ENGLISH Sending Faxes Sending Document s Before you send a document, see “Document R equirements” on p age 19, and “Loading Documents and Paper” on page 21.  Direct Sending 1 Load the document face up into the ADF . See “Loading Documents and Paper” on page 21. Y ou can set the scanning resolu tion and contrast (see [...]

24 Sending Faxes ENGLISH 3 If a person answers, converse normally , then ask them to press the start button on their fax. Press [S tart/Copy] and hang up. If you hear a high pitch tone, press [St art/Copy] and hang up.  Canceling Sending 1 Press [S top/Reset].  Adjusting the Quality of Y our Documents z Setting the Scanning Resoluti on Resolu[...]

25 Sending Faxes ENGLISH 3 Use [ { ] or [ } ] to select <SCAN CONTRAST>, then press [S tart/Copy]. The LCD displays <ST ANDARD>. 4 Use [ { ] or [ } ] to adjust the scanning contrast, then press [S tart/Copy]. Y ou can select <ST ANDARD>, <DARKER> or <LIGH TER>. 5 Press [S top/Reset]. Setting ends and the fax returns to[...]

26 Sending Faxes ENGLISH  Sending a Document Using Direct ory Dialing This feature is convenient when yo u know the ot her party’s name but cannot recall the one-touch speed dialing button or the code for coded speed dialing where t he number is registered. This procedure can also be used to look up the other party’s name and retrieve the nu[...]

27 Sending Faxes ENGLISH S pecial Dialing  Sending a Documen t Using Caller History If the <CALLER ID> setting is set to <ON>, the ca ller ’s name and phone/fax number appear on the LCD when you receive a call (see page 60). The fax keeps up to 20 latest caller IDs in memory . 1 Press [Caller History ], then wait for 2 seconds or p[...]

28 Sending Faxes ENGLISH Redialing When the Line is Busy There are two methods of redialing: manual rediali ng and automa tic redialing. This section explains these two methods.  Manual Redialing Press [Redial] to dial the last number you dialed wi th the numeric buttons*. (This starts redialing regardless of whether automatic redia ling is enab[...]

29 Sending Faxes ENGLISH 4 Use [ { ] or [ } ] to select <AUTO REDIAL>, then press [S tart/Cop y]. The LCD displays <ON>. z T o disable automatic redialing, use [ { ] or [ } ] to select <OFF>, then press [S tart/Copy]. Press [S to p/Reset] to return to standby mode. z T o enable automatic redialing, use [ { ] or [ } ] to select <[...]

30 Sending Faxes ENGLISH 8 Press [S tart/Copy]. z Press [S tart/Cop y] when using directory dialing . z The fax scans the document into memory . 9 The fax will automatically dial at the programmed time .  Sending Other Document s While the Fax is Set for Delayed Sending Y ou can send, receive, a nd copy other document s even when the fax is set [...]

31 Sending Faxes ENGLISH Sequential Broadcasting  Sending a Document to More Tha n One Location Sequential broadcasting sends o ne document to more than one location. Y ou can send to a total of 1 10 locations ( 70 locations for the JX210P model) as follow s: Y ou can enter the one- touch speed dialing and c oded speed dialing locations in any o[...]

32 Receiving Faxes ENGLISH Receiving Faxes Different ways to receive a document Y our fax provides you with several modes for receiving documents. T o determine which mode best suits your requirements, see the t able below . * This setting is only avai lable for some countries. <Fax/T el Mode>/<NET SWITCH>* Automatically switches betwee[...]

33 Receiving Faxes ENGLISH Setting the Receive Mode Once you have decided which mode is suitable fo r your needs, set the mode by pressing [Receive Mode/Resolution]. 1 Press [Receive Mode/Resolution]. Every time you press [Receive Mode/Re solution], the mode changes cyclically .  Receiving Faxes: <F AX ONL Y MODE>  Receiving Both Docume[...]

34 Receiving Faxes ENGLISH 8 Use [ { ] or [ } ] to select <RECEIVE> or <DISCO NNECT>, then press [St art/Copy]. This setting tells the fax what to do if the H andset is not picked up wi thin the specified ring time set in step 6. 9 Press [S top/Reset]. Setting ends and the fax returns to standby mode.  Receiving Document s Manually: [...]

35 Receiving Faxes ENGLISH Canceling Receiving 1 Press [S top/Reset]. T elstra FaxS tream Duet (Australia only) T elstra offers the FaxS tream Duet capability . If you subscribe to this service, your line is assigned two numbers: one for fax and one for phone. When t he fax number is called, the network sends a specific ringing tone which your fax [...]

36 Receiving Faxes ENGLISH T elecom FaxAbility (New Zealand only) T elecom N.Z. offers the FaxAbility capability . If yo u subscribe to this servic e, your line is assigned two numbers: one for fax and one for phone. When t he fax number is called, the network sends a specific ringing tone which your fax recognizes and automatically handles as a fa[...]

37 Receiving Faxes ENGLISH  Receiving to Memory T emporarily Y ou can enable/disable memory receivin g feature temporarily by selecting <AUTO PRINT> when [Menu] is pressed. 1 Press [Menu]. 2 Use [ { ] or [ } ] to select <DA T A REGSTRA TIO N>, then press [S tart/Copy]. 3 Use [ { ] or [ } ] to select <PRINT ER SETTINGS>, then pr[...]

38 Receiving Faxes ENGLISH  Polling to Receive Documents The polling feature allows you to request a doc ument to be faxed t o you from another fax machine. The sending party only needs to make sure the document is on a fax machine and ready to be sent. Thus, when your fax polls t he other fax mach ine, the document is sent automatically . The f[...]

39 Receiving Faxes ENGLISH 6 Use [ { ] or [ } ] to select the type of <CALL REJECTION> setting (JX510P only) you want, then press [St art/Copy]. Y ou can select from the followin gs: z <ANONYMOUS>: The fax rejects calls from any callers who have blocked their phone/fax number from the caller ID service. z <SELECTIVE>: The fax reje[...]

40 Receiving Faxes ENGLISH Documents S tor ed in Memory  Printing the MEMOR Y LIST Y our fax can print a list of documents stored in memory , along with the t ransaction number (<TX/ RX NO.>) of each document. On ce you know t he transaction nu mber of a document in memory , you can print it or delete it. 1 Press [Menu]. 2 Use [ { ] or [ }[...]

41 Receiving Faxes ENGLISH  Deleting a Docume nt from Memory 1 Press [Menu]. 2 Use [ { ] or [ } ] to select <MEMORY REFERENC E>, then press [S tart/Copy]. 3 Use [ { ] or [ } ] to select <DELETE DOCUMENT>, then press [S tart/Copy]. 4 Use [ { ] or [ } ] to select the transaction num ber (<TX/RX NO.>) of the document you want to d[...]

42 Using TAM Mode (JX510P only) ENGLISH Using T AM Mode (JX510P only) Recording the Outgoing Message Before you use the built-in answering machine (T AM), you must record an outgoing message. Use the Handset on the fax to record you r outgoing message. Only one outgoing message, no longer than 20 seconds, can be recorded.  T ypes of Messages t h[...]

43 Using TAM Mode (JX510P only) ENGLISH 7 Hang up the Ha ndset and press [S top/Reset]. The fax returns to standby mode. Setting T AM Mode Setting T AM mode allows you to receive telephone me ssages (ICM) and f ax tr ansmissions while the fax is unattended. 1 Press [T AM] to set T AM mode . z When you set T AM mode, the T AM Lamp lights up and the [...]

44 Using TAM Mode (JX510P only) ENGLISH  Setting the Recording T ime for a T elephone Message 1 Press [Menu]. 2 Use [ { ] or [ } ] to select <DA T A REGSTRA TION> , then press [St art/Copy]. The LCD displays <USER SETTINGS>. 3 Use [ { ] or [ } ] to select <T AM SETTINGS>, then press [S tart/Copy] twice. The LCD displays <60 [...]

45 Using TAM Mode (JX510P only) ENGLISH  Setting <TOLL SA VER> Setting <TOLL SA VER> allows you to check wheth er you have any new messages when you call from a remote location. When <TOLL SA VER> is set to <ON> and there are new messages, the fax will answer after the second rin g. If there are no new messages the fax wi[...]

46 Using TAM Mode (JX510P only) ENGLISH 7 Hang up the Ha ndset and press [S top/Reset]. The fax returns to standby mode. * The recording time for a voice memo can be set to the same settings as the recording time for a telephone message. However , if you set 0 as the recording time for each telephone message, voice memo recordin g time will be set [...]

47 Using TAM Mode (JX510P only) ENGLISH Follow the procedures below to delete all messages. 1 Press [Delete] . The LCD displays <YE S=( ) NO=(#)>. 2 Press [ ] to delete all mess ages. z A voice memo is not deleted (see page 46). z If you decide not to delete all messages, press [#]. Remote Control Features Use these features when you call hom[...]

48 Using TAM Mode (JX510P only) ENGLISH  Using Remote Control 1 Call home. 2 The outgoi ng message wi ll be played. 3 Press [#] while the outgoing message is playing. Enter your password when you hear the beeps indicatin g that you should enter your password. When your password is accepted, you will hear a confirmation tone (a short serie s of b[...]

49 Using TAM Mode (JX510P only) ENGLISH z List of Remote Control Commands * Sub-commands are only valid while the command they are linked to is active. ** When no forwarding number has been set, ICM forwarding mode ca nnot be set. When T AM mode has not been set, entering this command activates T AM mode and IC M forwarding mode simultaneously . Co[...]

50 Using TAM Mode (JX510P only) ENGLISH Forwarding T elephone Messages This feature allows you to automatically forw ard telephone messages, recorded when the fax is set to T AM mode, to a registered forwarding number. Y ou can use remote control to access the forwarding number and listen to your telephone messages.  Setting the Forwarding Numbe[...]

51 Using TAM Mode (JX510P only) ENGLISH 6 Use the numeric buttons, or [ { ] or [ } ] to enter the redial interval, then press [S tart/ Copy]. 7 Press [S top/Reset]. Setting ends and the fax returns to standby mode.  Setting <PIN ENTR Y> If you set the <PIN ENTRY> setting to <ON>, you must enter a password to use the forwarding [...]

52 Using TAM Mode (JX510P only) ENGLISH Note z When forwar ding is not possible: Y ou can set the fax to redial the f orwarding numbe r a certa in number of ti mes at specified intervals whe n forwardin g is not possi ble, such as at times when the f orwarding numb er is busy or the phone i s unattended . If forwardin g is still not p ossible after[...]

53 Printing from Your Computer ENGLISH Printing from Y our Computer Printing from Y our Computer This section describes procedure for basic printing. 1 Create a document or open a fi le to print using an approp riate application software. 2 Select Print on the application software’s File menu. 3 Make sure that your machine’s name is selected in[...]

54 Printing from Your Computer ENGLISH Reading the On-screen Manual For detailed instructions on installing the On-screen Manual , refer to your setup sheet. Y ou can view the On-screen Manual in the following way: T o view the On-screen Manual , double-click the XXX On-screen Manual shortcut icon on the desktop, or click Start > All Programs (o[...]

55 Settings and Activity Reports ENGLISH Settings and Activity Report s Selecting a Menu The <USER SETTINGS>, <REPOR T SETTINGS>, <TX SETTINGS>, <RX SETTINGS>, <PRINTER SETTINGS>, <SYSTEM SETTINGS>, <T AM SETTINGS>*, and <CALLER ID> menus allow you to customize the way your fax works. Ea ch menu conta[...]

56 Settings and Activity Reports ENGLISH  USER SETTINGS  REPORT SETTINGS Name Description Se ttings DA TE & TIME Set the date and time (24-hour clock) using the numeric buttons. – UNIT TELEPHONE # Enter your fax number using the numeric buttons. – UNIT NAME This is the name that appears at the top of each fax page you send (see page 1[...]

57 Settings and Activity Reports ENGLISH  TX SETTINGS  RX SETTINGS ACTIVITY REPORT Ena ble/disable automatic printing of the ACTIVITY REPORT. – AUTO PRINT When you set ON, your fax is set to print the ACTIVITY REPORT for every 20 transactions (sending and receiving). ON/OFF TX/RX SEP ARA TE Divide the activity management report into sent an[...]

58 Settings and Activity Reports ENGLISH  PRINTER SETTINGS  SYSTEM SETTINGS Name Description Se ttings RX REDUCTION Enable/disable reduction for received documents. ON/OFF REDUCE DIMENSION Select reduction in height only or bo th width and height. VERTICAL ONL Y/ HORIZ & VERTICAL P APER SIZE Select the size of the loaded fax paper . A4/L [...]

59 Settings and Activity Reports ENGLISH  T AM SETTINGS (JX510P only) DA YLGHT SA V TIME Enable/disable the summer time system. ON/OFF ST ART DA TE/TIME Set the beginning of the summer time period. – END DA TE/TIME Set the end of the summer time period. – MONTH: Set the beginning/end month. MARCH/APRIL/MA Y/ JUNE/JUL Y/AUGUST/ SEPTEMBER/ OCT[...]

60 Settings and Activity Reports ENGLISH  CALLER ID Activity Report s Y our fax keeps track of most of its sending and receiving operations. T hese operations can be printed out in the form of activity reports t hat can help you check the dates and times of fax transmissions and whether or no t each transaction was successful.  How to Print a[...]

61 Settings and Activity Reports ENGLISH  ACTIVITY REPORT Summarizes the information for the sending and re ceiving activitie s of your fax after 20 transactions. For automatic printing, see <ACT IVITY REPORT> on p age 57. T ransactions in the ACTIVITY R EPORT are listed chronologically .  ONE-TOUCH SPEED DIAL TELEPHONE NO. LIST Lists t[...]

62 Routine Maintenance ENGLISH Routine Maintenance Maintenance Menus The table below shows the available main tenance menus when you press [Maintenance]. Replacing a FINE Cartridge If there is no improvement with the quality of prin ting following such maintenance as FINE Cartridge Cleaning, the FINE Cartridge is probably empty . R eplace the empty[...]

63 Routine Main tenance ENGLISH z Setting Automa tic Printing When the ink is low , yo u can set the receiving fax either automatic printing or stor ing in memory . 1 Press [Menu]. 2 Use [ { ] or [ } ] to select <DA T A REGSTRA TION> , then press [St art/Copy]. The LCD displays <USER SETTINGS>. 3 Use [ { ] or [ } ] to select <RX SETT[...]

64 Routine Maintenance ENGLISH However , the error detection function is disabled a f ter the error indication is canceled, therefore, Low Ink Warning message does not appear later on. When you install a new FINE Cartridge, the Low Ink Warning is enabled automatically .  Replacing a FINE Cartrid ge 1 Make sure the fax is turned on. 2 Open the Co[...]

65 Routine Main tenance ENGLISH 5 Insert the new FINE Cartridge. (1) Insert the new FINE Cartridge slightly slanted. (2) Push up the FINE Cartridge until it clicks into place. 6 Close the Cover . T esting and Cleaning the FINE Cartridge The print head in the FINE Cartridge contains nozzl es through which ink is propelled onto the paper . T o mainta[...]

66 Routine Maintenance ENGLISH 3 Use [ { ] or [ } ] to select <NOZZL E CHECK> , then press [S tart/Copy]. The fax prints the nozzle check pattern. 4 If the pattern is broken or missing (1), clean the FINE Cartridge print head (see page 66).  FINE Cartridge Cleaning If the pattern is broken or missing, clean the FINE Cartridge print hea d. [...]

67 Routine Main tenance ENGLISH 2 Use [ { ] or [ } ] to select <DEEP CLEANING> , then press [S tart/Copy]. Aligning the FINE Cartridge If ruled lines are printed misaligned or print result s are otherwise unsatisfactory , adjust the print head position.  Print Head Alignment 1 Make sure tha t the machine is turne d on, open the Do cument C[...]

68 Routine Maintenance ENGLISH (2) Repeat the procedure to input inputting the pattern number for columns B and C . (A) Less noticeable white streaks (B) More noticeable white streaks (3) When you have finished inputting all pattern numbers, the fax returns to standby mode. Cleaning Y our Machine Y our fax requir es little periodic maintenance. Thi[...]

69 Routine Main tenance ENGLISH 1 Open the Cover . 2 Use a clean, soft, dry , lint-free cloth to remove any ink or paper debris from the i nterior of the fax, especially around the four pinch rollers (A). Dirt and dust particles that collect on the underside of the Cover affect the quality of the documents you copy or send. Be careful not to touch [...]

70 Routine Maintenance ENGLISH  Cleaning the Roller Clean the paper feed roller if paper is not fed pr operly . Cleaning the paper feed roller will wear the roller , so per form this only when necessary . 1 Ensure that the machine is turned o n and there is no paper loaded in the Rear Tray . 2 Press [Maintenance]. 3 Use [ { ] or [ } ] to select [...]

71 Routine Main tenance ENGLISH  Cleaning the Protrusions In side the Machine If protrusions inside the machine are stained, wipe ink off the protrusions using a swab or something similar . Caution Always unplu g the machine fr om the power out let before cleaning th e machine. If you accidentally switch the ma chine on while cl eaning it, you c[...]

72 Troubleshooting ENGLISH T roubleshooting Paper Jams  Jams in the ADF When a document jams or misfeeds in the ADF , either both <OPEN COVER> and <SEE FIG . 1> or only <CHK PRINTER 5100>/<SEE MA NUAL> are displayed on the LCD. z When <OPEN COVER> and <SEE FIG . 1> are displaye d alternatively 1 Press [S top/R[...]

73 Troubleshooting ENGLISH 2 Open the Cover . 3 Gently remove the jammed paper inside the fax. 4 Press [S top/Reset]. The fax returns to standby mode. If the Power Disconnect s Unexpectedly The date and time setting on your device and al l documents stored in memory* will be kept. *All documents stored in memory will be deleted for the JX210P model[...]

74 Troubleshooting ENGLISH  Repeated Paper Jams Occur Faxing Problems z Sending Problems  Y ou Ca nnot Send a Documen t The Rear Tray may contain too many sheets. z Make sure the paper stack in the Rear T ray does not exceed the paper limit mark ( ) (see page 21). z Do not exceed the maximum loading capacity of the Rear Tray (see page 92). z [...]

75 Troubleshooting ENGLISH  Document s Sent From the Fax are S potted or Dirty  Cannot Send Using Error Correction Mode (ECM)  Errors Occur Frequently While Sending z Receiving Problems  Cannot Receive a Document Automatically  The Fax Does Not Switch Automatically Betwee n T elephone and Fax Reception Cause Action The receiving fax [...]

76 Troubleshooting ENGLISH  Cannot Receive a Document Manually  Print Quality is Poor  Fax Does No t Print The fax may have a document stored in memory . Print out any documents stored in memory (see page 40). An error may have occurred during reception. z Check the LCD for an error message (see page 85). z Print the ACTIVITY REPORT and ch[...]

77 Troubleshooting ENGLISH  Fax Images Print Blotched or Uneven  Cannot Receive Using Error Correct ion Mode (ECM)  Errors Occur Frequently While Receiving Copying Problems  The Fax Does Not Make a Copy  <MEMOR Y FULL> Appears on the LCD When Making Multiple Copie s Cause Action The telephone lines may be in poor condition, or [...]

78 Troubleshooting ENGLISH T elephone Problems  Y ou Cannot Dial  The Handset, T elephone, or Ex tension Phone Disconne cts While Y ou are T alking  There is Interferenc e on the Line Print Quality Problems  The Print Qualit y is Not What Y ou Expect; Print is Not Cl ear , is Splashed, has Miss ing Dots or White Streaks  The Printout[...]

79 Troubleshooting ENGLISH PC Printing Problems z If an Error Occurs When an error occurs in printing such as the ma chine is out of paper or paper is jammed, a troubleshooting message is displa yed automatically . T ake the appropr iate action described in the message. The message may vary depending on the version of your operating system. z Canno[...]

80 Troubleshooting ENGLISH z Cannot Connect to Compute r Properly  Printing or Scanning S peed Is Slow / Hi-Spee d USB Connection Does Not Work / “This device can perform faster” Message Is Displayed z Print Results Not Satisfacto ry If the print result is not satisfactory due to misaligned lines, confirm th e paper and print quality setting[...]

81 Troubleshooting ENGLISH  Lines Are Misaligned  Paper Is Smudged / Printed Surface Is Scratched Cause Action The paper and print quality settings are not set properly . Confirm the paper and print quality settings. See “Print Results Not Satisfactory” on page 80. Print Head is misaligned. If you did not align the Print Head after instal[...]

82 Troubleshooting ENGLISH  Back of the Paper Is Smudged z Machine Does Not St art or Stop s During Print Jobs  Printing Does Not S tart Cause Action The paper and print quality settings are not set properly . Confirm the paper and print quality settings. See “Print Results Not Satisfactory” on page 80. Inside of the machine is dirty . Pe[...]

83 Troubleshooting ENGLISH  Printing S top s Before It Is Comple ted  Printing Speed Not as Fast as Expected  Printer St atus Monitor Is Not Displaye d  The Inkjet Printer/Scanner/Fax Ext ended Survey Program Screen Is Displayed If the Inkjet Printer/Scanner/Fax Extended Survey Program is installed, the confirmation screen asking to sen[...]

84 Troubleshooting ENGLISH Read the instructions on the screen and follow the procedure below. z If you agree to participate in the survey program: Click Agree , then follow the on-screen instructions. The machine usage information will be sent to Canon via the Internet. z If you do not agree to participate in the survey program: Click Do not agree[...]

85 Troubleshooting ENGLISH In Case of a Power Failure The user data settings and registered data for one-touch speed dialing and coded speed dialing are saved during a power failure. JX510P model: Faxes or messages stored in the memory are backed up automatically if the power is turned off or fails. If however , th e data cannot be retrieved when t[...]

86 Troubleshooting ENGLISH  BUSY/NO SIGNAL  CHECK DOCUMENT  CHECK P APER SIZE  CHK PRINTER 5100 / SEE MANUAL  CHK PRINTER 5B00 / REQUIRE SERVICE Cause Action The telephone number you dialed is busy . Try sending the document at a later time. The fax number dialed was incorrect. Check the fax number and dial again. The other party’s[...]

87 Troubleshooting ENGLISH  CHK PRINTER B200 / REQUIR E SERVICE  CHK PRINTER nnnn / SEE MANUAL  CLEAR P APER JAM  DOC. TOO LONG  ECM RX  ECM TX  INK ABS NEAR FUL  INK VOL UNKNOWN Cause Action An error requiring servicing might have occurred. If using the machine as phone, contact the service center, then turn of f the machin[...]

88 Troubleshooting ENGLISH  MEMOR Y FULL  NO INK  NO OGM  NO TEL #  REC’D IN MEMOR Y  RECOMEND NEW CR T  REMOVE DOCUMENT Cause Action The fax’s memory is full because it has received too many documents, or a very long or detailed document. Print and delete any documents stored in memory (see page 40). Then start again. The [...]

89 Troubleshooting ENGLISH  SET DOCUMENT IN CORRECT POSITION  T AM MEMORY FULL*  TX/RX CANCELLED  TX/RX NO. nnnn S t atus Monitor Messages The following messages are displayed on the status monitor when the machine is performing a function or encounters an error.  Service Error 5 100 Is Displayed Cause Action The document cannot be c[...]

90 Troubleshooting ENGLISH  Service Error B200 Is Displa yed  Service Error nnnn Is Displa yed  Writing Error / Output Error / Communication Error Cause Action An error requiring servicing might have occurred. If using the machine as phone, contact the service center, then turn of f the machine immediately . If not using as phone, turn off[...]

91 Troubleshooting ENGLISH  Other Error Mes sages The printer port is not configured appropriately . Follow the procedure below to check the status of the device. (1) Click Control Panel , Hardware and Sound , then Device Manager . If the User Account Control screen is displayed, follow the on-screen instructions. In Windows XP: Click Control Pa[...]

92 Specifications ENGLISH S pecifications S pe cifications are subjec t to change without notice. *1 Based on the Canon FAX S tandard Chart No.1, S tandard mode. *2 The number of pages may be reduced if many messages ar e stored in the T AM memory (JX510P only). *3 A computer that complies with Hi-Speed US B st andard is required. Since the Hi-Spee[...]

93 Specifications ENGLISH z Operation can only be guaranteed on a PC with Windows Vista, XP or 2000 pre-installed. z Some functions may not be available with Windows Media Center . z T o upgrade from Windows XP to Windows Vista, first uninstall sof tware bundled with the Canon printer . S pe cifications are subjec t to change without notice. Minimu[...]

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User ’ s Guide Benutzerhandbuch Guide d’Utilisation Gebruikershandleiding Guía del Usuario Manuale dell’utente Guia do Usuário Οδηγός Λειτ ουργίας QT5-2230-V02 XXXXXXXX © CANON IN C.2009 PRINTED IN THAILAND The following FINE Cartridges are compatible with this machine. Die folgenden FINE-Patron en (FINE Cartrid ges) sind [...]