Canon K10158 manual

This manual is provided for information purposes only. All information included herein is subject to change without notice. Canon is not responsible for any damages, direct or indirect, arising from or related to use of this manual. © 1999 Canon Inc. All rights reserved. Printed in Japan. Trademark Notice: Canon and BJ, BJC, and Bubble Jet are tra[...]

■ FCC Regulations Color Bubble Jet Printer, Model K10158 This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Note: This equi[...]

■ Canadian Radio Interference Regulations This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus as set out in the interference-causing equipment standard entitled “Digital Apparatus”, ICES-003 of the Industry and Science Canada. Cet appareil numérique respecte les limites de bruits radioé[...]

■ T able of Contents Chapter 1 Introduction.....................................................................................6 How to use this manual.....................................................................6 Conventions ................................................................................7 Features and benefits .........[...]

Ripple pattern ............................................................................48 Nozzle Check Pattern ................................................................49 Font Sample ..............................................................................49 Hexadecimal dump test .....................................................[...]

Appendix A Paper Specifications......................................................................99 Paper size ........................................................................................99 Paper type .......................................................................................99 Paper weight ..............................[...]

Chapter 1 Introduction Congratulations on your purchase of the Canon BJC-50 Bubble Jet Printer. We appreciate you choosing this printer to meet your printing needs. The BJC-50 is compact, lightweight, and offers excellent colour print quality. We hope you will be satisfied with this advanced Bubble Jet technology. ■ How to use this manual The use[...]

Chapter 6 Maintaining the Printer Explains how to replace ink cartridges and BJ Cartridges, clean the print head and printer, and describes the proper procedures for printer transportation and storage. Also describes installation of the optional Color Image Scanner Cartridge IS-12. Chapter 7 Troubleshooting Gives detailed instructions for solving c[...]

■ Features and benefits This section summarises the features and benefits of the BJC-50. Compact portable design The printer’s extremely compact design and light weight allow it to fit easily into a briefcase. Despite its small size the printer has full colour printing capability on plain paper and a variety of other media. The rechargeable lit[...]

Wireless Connection The BJC-50 has a built-in infra-red IrDA interface which enables a wireless interface with a suitably equipped computer. If your computer has an IrDA interface, this gives improved portability. Scanner feature By switching the black or colour BJ Cartridge with the optional Color Image Scanner Cartridge IS-12, you can turn the pr[...]

Black BJ Cartridge BC-10 This cartridge contains both a print head unit and replaceable black ink cartridge. This cartridge is more cost-effective for black-and-white printing and enables faster output. • BCI-10 Black : This is a replacement for the black ink cartridge used in the Black BJ Cartridge BC-10. BJ Cartridge Storage Container SB-10 Thi[...]

Print media To extend the capabilities of your printer, Canon offers several types of special print media. High Resolution Paper HR-101 Use this coated high-grade matt paper to achieve stunning photo images. The coating used on this paper is of a unique formula that ensures full compatibility with your Canon colour inks. Use this paper for crisp co[...]

Glossy Photo Cards FM-101 Glossy Photo Cards FM-101 have detachable edges that you can remove after printing so that prints look like borderless photographs. This media is ideal for printing items such as invitation cards. Feed paper using the optional Auto Sheet Feeder ASF-50. For detailed instructions about using this media, refer to the instruct[...]

A vailable options The following options are available for use with this printer. For details, contact your local Canon Authorised Dealer or Canon marketing representative. Canon Auto Sheet Feeder ASF-50 This optional sheet feeder can be easily and quickly installed on the front of the printer and allows you to stack and feed more than one sheet at[...]

Chapter 2 Setting Up the Printer This chapter describes how to set up the BJC-50. It offers guidelines on finding a suitable location for the printer, explains how to unpack the printer, and gives an overview of the printer’s components. Even if you have already set up the printer by following the instructions in the Quick Start Guide , read this[...]

• Do not install the printer near devices which contain magnets or generate magnetic fields. • Do not subject the printer to strong physical shock or vibration. • Keep the printer clean. Dust accumulation can prevent proper functioning of the printer. • Do not place objects on the top of the printer. • The top cover and front cover should[...]

Operation panel Allows you to operate some functions. Auto Sheet Feeder ASF-50 connector Connects the optional Auto Sheet Feeder ASF-50 to the printer. Power connector Connects the printer to the AC adapter. Power lock switch After the power lock switch is slid to the right, you can press the POWER button to switch the printer on and off. After the[...]

Rear view Paper output slot Ejects paper after it is printed. Place the printer on a flat clean surface with enough space to support printed sheets as they are ejected. Parallel interface connector Connects the printer to the computer via the Canon Printer Cable BIFC-50. IrDA interface Provides wireless connection between the printer and a computer[...]

POWER button Press to switch the printer on and off. You can also use the POWER button to start test prints by holding down the POWER button after you switch the printer on. Count the number of beeps then release to select the type of test print you want to perform. ( ☞ 45) POWER lamp Flashes for a few moments after power on and then lights and s[...]

• Print head flushing . Press and hold down the RESUME button for over two seconds until the printer beeps three times then release to start print head flushing. The POWER lamp flashes during print head flushing. ( ☞ 80) CHARGE/ERROR lamp When the printer is off and the AC adapter is connected to the printer and plugged into the power mains, th[...]

3. Align the mark on the printer ( ) with the mark on the battery pack ( ) and insert the left end of the battery pack into the printer at a slight angle. 4. Push in on the right side of the battery pack to lock it in place. 5. Close the front cover. 20 Chapter 2 Setting Up the Printer[...]

FOLLOW THESE GUIDELINES WHEN STORING AND HANDLING THE BATTERY PACK: • A battery pack is not charged when purchased. You must charge the battery pack for about 4 to 6 hours for it to reach full charge. • For best results, use the battery pack at room temperature. At low temperatures the capacity of the battery pack is diminished and it will prin[...]

■ Connecting the printer to your computer This printer is equipped with two interfaces. In addition to a parallel interface, the printer also has a built-in IrDA interface for wireless connection to a host computer equipped with an IrDA interface. Connecting the parallel interface A parallel interface port is provided for connection to IBM compat[...]

3. Connect the large end of the BIFC-50 printer cable to the back of the computer. Turn the screws on both sides of the connector to fasten it securely. Setting up the IrDA wireless interface This printer is equipped with an IrDA 1.0 compatible infra-red wireless communication interface port (115.2 kbps). The IrDA interface is very popular among no[...]

Follow this procedure to set up the printer for data transfer via the IrDA interface 1. The printer IrDA interface is on the left side of the printer, below the parallel interface connector. 2. Locate the IrDA interface on the computer. Arrange the printer so the IrDA interface ports are facing one another. The IrDA interface ports must face one an[...]

3. Make sure the computer is set up for IrDA operation. To use IrDA successfully, make sure the following conditions are satisfied: • You must use Windows 95. • Make sure the infra-red driver Microsoft IR Comm Driver Ver. 2.0 has been installed. • Make sure a COM port has been selected for IrDA with the Printer Wizard. Allocation of a port fo[...]

■ Attaching the AC adapter Read the following precautions before attaching the AC adapter. Use only the Universal AC Adapter AD-360U supplied with the printer. • Always use the AC adapter indoors, never outdoors. • In case of trouble (smoke, odd smells, etc.), unplug the AC adapter immediately. • Do not place anything in front of your power[...]

• If the printer is not switched on and the battery requires recharging, the CHARGE/ERROR lamp will light green and remain on to indicate that the battery pack is recharging. • To recharge the battery pack, switch off the printer and connect the AC adapter if it is not already connected. When the battery pack is fully charged, the CHARGE/ERROR [...]

2. To switch the printer on, press the POWER button. 3. To switch the printer off, press the POWER button. The printer has an energy saving Auto Power Off feature which will power off the printer automatically if the printer remains idle for 30 minutes. To turn this feature off, or to set the idle time interval, open the printer driver and adjust t[...]

Black BJ Cartridge BC-10 Use this cartridge for printing in black and white for draft output. When the BC-10 is installed your output will print faster. The BC-10 is also more cost effective for monochrome printing because it can print more pages per cartridge than the BC-11e. BJ Cartridge guidelines Canon manufactures several types of BJ Cartridge[...]

BJ Cartridge installation 1. Make sure the AC adapter is connected and the battery pack is installed. 2. Press the POWER button. When you switch the printer on, the printer beeps three times and the cartridge holder moves to the centre if a BJ Cartridge is not installed. 3. Raise the top cover. • Never move the cartridge holder to the centre by p[...]

4. Remove the BJ Cartridge from its protective packaging. 5. Remove the orange protective cap from the print head and then remove the orange protective tape. To avoid staining your clothing or articles in your work area, do not drop or shake the BJ Cartridge. The ink in the BJ Cartridge can stain fabric permanently. 6. Point the print head down, an[...]

This illustration shows the installation of the Color BJ Cartridge BC-11e. 7. Press down gently on the high side of the BJ Cartridge until it snaps in place. 8. Close the top cover. 9. Wait about three seconds and press the CARTRIDGE button once. After the BJ Cartridge is installed, the printer requires at least two seconds to detect the presence o[...]

Always press the CARTRIDGE button to move the cartridge holder to the home position. If you fail to press CARTRIDGE button and the cartridge holder stays in the centre, after five minutes the buzzer beeps three times and the cartridge holder automatically returns to the home position to prevent the print head from drying out. ■ Performing a test [...]

4. Slide the paper guide ➊ to the mark for the size of the media you are loading. 5. Hold the sheet with the print side up and align the left edge of the sheet with the stopper ➋ on the left side of the front cover. 6. Insert the paper straight into the printer ➌ (about 5 cm) until it stops. Push the sheet in slightly and hold it in place for[...]

The above sample was printed with the Black BJ Cartridge BC-10. 35 Chapter 2 Setting Up the Printer 2[...]

■ Installing and using printer drivers In order to use the BJC-50, you must install the correct printer driver on your computer. This section explains the printer drivers and gives you some hints on DOS driver selection. Installing a printer driver for Windows 98/Windows 95/Windows 3.1 Printer drivers for both Windows 98/Windows 95 and Windows 3.[...]

Selecting a DOS printer driver from your software application Most DOS software applications include an installation or setup procedure that you must perform in order to install a printer driver. During this procedure you are asked to select the appropriate driver from a list of drivers provided with the software application. Even if you do not see[...]

Chapter 3 Paper Handling This chapter describes how to load plain paper and special media in the printer. To get the best performance from your printer, use the media most appropriate for the task and make sure that you follow these instructions to load it correctly. ■ Selecting paper types One of the most important things you can do to ensure th[...]

Special media Several special media have been designed for use with the BJC-50 and other Canon Bubble Jet printers. When you handle special media other than plain paper (e.g. Coated Paper), follow these guidelines: • Store the media in its original package until you are ready to use it. Exposing media to direct sunlight or air may lower the print[...]

The following envelopes cannot be used: • Envelopes with windows, holes, perforations, cutouts, and double flaps. • Envelopes made with special coated paper or deeply embossed paper. • Envelopes using peel-off sealing strips. • Envelopes in which letters have already been enclosed. • Warped envelopes or envelopes that have been folded. ?[...]

• With Canon BJC-50 displayed in the Name line, click the Properties button. • The Paper and Graphics control sheets contain the settings for setting up a print job. For details, refer to the Windows Print Guide . • On the Paper tab, check the Paper Feed setting and make sure that it is set for Manual Feed. If this setting is set for Auto Fee[...]

3. Select one sheet of the media you want to load and hold the print side up at the edge of the feed slot. You must determine the correct print side of the sheet, based on the type of media you are using. Refer to the table below. Loading Table for Manual Feed 42 Chapter 3 Paper Handling Name Media Type Print Side Plain paper Plain Paper Purpose Bu[...]

Media Type: This is the name of the Media Type you will see after you pull down the list for Media Type on the Paper control sheet of the Windows printer driver. 4. Slide the paper guide ➊ to the mark for the size of the media you are loading. 5. Hold the sheet with the print side up and align the left edge of the sheet with the stopper ➋ on th[...]

6. Insert the paper straight into the printer ➌ (about 5 cm) until it stops. Push the sheet in slightly and hold it in place for about two seconds. The sheet will feed partially into the printer. If the sheet is too narrow (less than 100 mm), or if the sheet is inserted diagonally, the buzzer will beep once, the CHARGE/ERROR lamp will light orang[...]

Chapter 4 Performing T est Prints In this chapter we will show you how to perform all the test prints with the operation panel. These test prints can also be executed from the Windows printer driver. ■ Starting the test prints Follow this general procedure to perform any test print. To avoid fouling the platen with wet ink, never attempt to perfo[...]

Samples and descriptions of each test print are provided on the following pages. In addition to starting the test prints, you can also use the POWER button to change the printer default settings. 1. Press the POWER button to switch the printer off. 2. Press and hold down the POWER button and count the number of beeps. Release the POWER button when [...]

■ Sample test prints Demonstration Provides an attractive demonstration of the printer’s capabilities and describes some of the printer’s important features. 47 Chapter 4 Performing Test Prints 4[...]

Printer settings Lists the current settings for the printer. If you are using the printer with DOS, this is a convenient way to check the settings for BJ Mode or LQ Mode emulation. Status Information Sample Ripple pattern The ripple pattern prints a stream of continuous characters from one edge of the printable area to the other. This test print co[...]

LQ Mode Ripple Pattern Sample Nozzle Check Pattern Prints a hatch pattern so you can check the performance of the print heads. If the print heads become clogged, the lines will appear broken or not complete. Normally, print head cleaning or print head flushing will correct print head performance. ( ☞ 80) Font Sample Prints a font sample. If you a[...]

LQ Mode Font Sample Hexadecimal dump test This printer has a hexadecimal dump function which prints out in hexadecimal form all data sent from the host computer. This function may be used to check data being sent to the printer. To turn on the hexadecimal dump mode 1. Switch the printer off and wait for the print head to return to the home position[...]

Chapter 5 Colour Printing and Black-and- White Printing ■ Switching between colour printing and black- and-white printing Before switching between colour printing and black-and-white printing, you must adjust the settings with your software application and prepare your printer by installing an appropriate BJ Cartridge. Printing with Windows Chang[...]

Preparing your printer Depending on your printing needs, you may need to change the BJ Cartridge. To print in colour, install a Color BJ Cartridge BC-11e. To print a number of pages in black-and-white, install a Black BJ Cartridge BC-10. For black-and-white print jobs, we recommend that you use the Black BJ Cartridge BC-10, not the Color BJ Cartrid[...]

4. With the tip of your finger, lift up the tab on the corner of the BJ Cartridge then raise the cartridge and green print head unit out of the cartridge holder. Always hold a BJ Cartridge by its sides and never touch the wet print head or metal contacts. 53 Chapter 5 Colour Printing and Black-and-White Printing 5 Hold the green tab to remove the B[...]

5. After removing the partially used BJ Cartridge, use the BJ Cartridge Storage Container SB-10 supplied with the printer. Align the marks on the BJ Cartridge with the marks on the container and insert the BJ Cartridge into the container. 6. Screw the lid onto the storage container until it stops then continue twisting the lid until the mark on the[...]

8. If you are installing a new BJ Cartridge, remove the orange protective cap and orange protective tape from the BJ Cartridge. To avoid staining your clothing or articles in your work area, do not drop or shake the BJ Cartridge. The ink in the BJ Cartridge can stain fabric permanently. 9. Insert the BJ Cartridge as shown below. Align the marks on [...]

10. Press down on the high side of the BJ Cartridge until it snaps into the cartridge holder. 11. Close the top cover. 12. Wait about three seconds and press the CARTRIDGE button once. After the BJ Cartridge is installed, the printer requires at least two seconds to detect the presence of the BJ Cartridge. The cartridge holder moves to the home pos[...]

■ Printing with a colour BJ Cartridge The benefits of colour printing Colour printing enables you to create documents that are easier to understand, particularly if you are using coloured graphs for a presentation. Selecting the print media The correct choice of media is particularly important for colour printing. The Canon BJC-50 is capable of p[...]

Film HG-101, Glossy Photo Paper GP-301, or similar products. The printer will produce even more vivid colours with these media. When printing on High Gloss Film or Glossy Paper, print on the glossy side only. • Use Glossy Photo Cards FM-101 when creating photo greeting cards. This media allows you to make beautiful, borderless cards. When printin[...]

• A limited number of colours plus shades of those colours. Shades are created by adding white or using different colour patterns. • A limited number of colours plus custom colours. For example, mixing red and blue for purple. Matching Colours displayed on your monitor with printouts Colours are displayed on a video monitor by mixing the colour[...]

Adjustments made to the monitor If you have high quality monitor capable of finely controlling the amount of light allocated to each component of the RGB mix of colours, it is possible to adjust the colours appearing on the screen in such a way as to approximate the printed result. However, normal monitors allow only rough control of brightness and[...]

Colour and cost Printing in colour costs more than printing in black ink only. To reduce the cost of colour printing, follow these guidelines: • When printing monochrome images, install the Black BJ Cartridge BC-10. • When printing spreadsheet-type graphs, choose coloured hatch patterns instead of solid colours. Hatch patterns typically use les[...]

Chapter 6 Maintaining the Printer This chapter covers the care and maintenance of your Canon BJC-50 printer including instructions for transporting, storing, and cleaning the printer, replacing BJ Cartridges, and cleaning the print head. Your printer requires little maintenance but to keep it in top operating condition, you should perform the follo[...]

1. Press the POWER button to switch the printer off. 2. Connect the power cord to the AC adapter ➊ , insert the DC plug into the printer ➋ , and insert the power cord into a power source ➌ . The CHARGE/ERROR lamp will remain illuminated green until the battery pack is completely recharged. 3. When the CHARGE/ERROR lamp goes off, you can disco[...]

64 Chapter 6 Maintaining the Printer Replacing the battery pack Follow this procedure to replace the battery pack. You can replace the battery pack at any time. You may want to purchase and carry extra battery packs for emergencies. However, please remember that new battery packs must be fully charged before you can use them. Before you travel, mak[...]

6. Remove the new battery pack from its packaging. 7. Align the mark on the printer ( ) with the mark on the battery pack ( ) and insert the left end of the battery pack into the printer at a slight angle. 8. Push in the right side of the battery pack to lock it in place. 9. Close the front cover. 10. If you have just installed a new battery pack, [...]

■ Replacing ink cartridges In this section we show you how to handle and replace the ink cartridges. Handling ink cartridges BJ Cartridges and ink cartridges should be used within six months of purchase to ensure optimum printing. To avoid leaking or drying, follow these simple precautions: • Never attempt to disassemble an ink cartridge. • N[...]

Examining the ink cartridges The Color BJ Cartridge BC-11e employs the Ink Cartridge BCI-11 Color and the Ink Cartridge BCI-11 Black. The Black BJ Cartridge BC-10 employs only one ink cartridge. 67 Chapter 6 Maintaining the Printer 6 Ink Cartridge BCI-11 Color When the colour ink runs out, replace this ink cartridge. Ink Cartridge BCI-11 Black When[...]

Replacing an ink cartridge Replace an ink cartridge when it runs out of ink. The frequency of changing the ink cartridges will vary according to how the printer is used. If you frequently print images of heavy density, you will need to change the ink cartridges more often. For details about cartridge capacity, refer to the specifications at the end[...]

Ink Cartridges BCI-11 Color and Black Ink Cartridge BCI-10 Black DO NOT TOUCH THE INTERIOR OF THE CARTRIDGE HOLDER, THE BASE OF THE PRINT HEAD UNIT, THE PRINT HEAD, THE FILM CABLE, OR THE INK CARTRIDGE FILTERS WHEN CHANGING THE INK CARTRIDGE. When replacing an ink cartridge, remove only the empty ink cartridge and leave the print head unit in the c[...]

5. Remove the orange protective cap from the new ink cartridge. Do not touch or insert anything into the filter on the ink cartridge. 70 Chapter 6 Maintaining the Printer Cap Cap Ink Cartridge BCI-11 Black Ink Cartridge BCI-11 Color Do not touch or insert anything into this filter. Do not touch or insert anything into these filters.[...]

6. Position the new ink cartridge so that its filter is on the bottom, and insert it as shown in the illustration below. 7. Press down gently on the high side of the ink cartridge until the ink cartridge clicks into the print head unit. 71 Chapter 6 Maintaining the Printer 6 BCI-11 BCI-10 Insert the ink cartridge to align the marks () . BCI-11 BCI-[...]

8. Close the top cover. 9. Press the CARTRIDGE button. The cartridge holder moves to the home position and the printer starts cleaning the print head. ■ Replacing BJ Cartridges Follow this procedure to replace or exchange a BJ Cartridge. Before you replace a worn BJ Cartridge... When a print head becomes worn out, the printing is no longer crisp [...]

If the print head is overheated, it may not move to the centre immediately. Wait a few minutes for the print head to cool down. Never attempt to move the cartridge manually by pushing it or pulling on the film cable. 3. Remove the BJ Cartridge and install a new BJ Cartridge. Follow the same procedure used to replace a Color BJ Cartridge BC-11e with[...]

3. Open the top cover. When the top cover is open, never touch the orange film cable inside the printer. 4. With the tip of your finger, lift up the green tab on the corner of the BJ Cartridge then raise the cartridge and green print head unit out of the cartridge holder. Make sure that you remove the whole BJ Cartridge, not just the ink cartridges[...]

6. To prevent the print head from drying out, close the lid on the container tightly. If the print head dries out, it will no longer be able to print. Installing the Scanner Cartridge Follow this procedure to install the Color Image Scanner Cartridge IS-12. 1. Remove the Scanner Cartridge from its protective soft case. Save the case! You will need [...]

3. Press down gently on the high side of the Scanner Cartridge until it snaps in place. 4. Wait about three seconds and press the CARTRIDGE button once. After the Scanner Cartridge is installed, the printer requires at least two seconds to detect the presence of the Scanner Cartridge, then the Scanner Cartridge moves to the home position. 5. Close [...]

3. Open the top cover. When the top cover is open, never touch the orange film cable inside the printer. 4. With the tip of your finger, lift up the tab on the Scanner Cartridge then raise it out of the cartridge holder. 5. Store the Scanner Cartridge in its protective soft case. 6. Remove the BJ Cartridge from the BJ Cartridge Storage Container SB[...]

7. Insert the BJ Cartridge into the cartridge holder diagonally so the points of the small triangle marks align (yellow-yellow, black- black). 8. Press down gently on the BJ Cartridge until it clicks into place. 9. Press the CARTRIDGE button once. The printer starts cleaning the print head. After print head cleaning is completed, the cartridge hold[...]

Cleaning inside and outside the printer 1. Open the top cover. When the top cover is open, never touch the orange film cable inside the printer. 2. Clean the platen. The platen, which holds the paper in position during ink transfer, may be soiled after a paper jam or other paper feed problems. When the platen is soiled with ink, the back or edge of[...]

3. Clean the underside of the top cover. Ink residues may collect in this area. Cleaning the print head You should start print head cleaning when your print quality is poor. There are two methods of print head cleaning: • Cleaning : Requires about 30 seconds and can improve print quality. • Flushing : Requires about 60 seconds and corrects seve[...]

■ Preparing the printer for travel or storage Follow the procedure below before you transport or store the printer. 1. Press the POWER button to switch off the power. This secures the cartridge holder in the home position. 2. On the right side of the printer, slide the power lock switch to the left position. This locks the printer off so it canno[...]

7. If you are going to store the printer for a prolonged period (three months or more), remove the battery pack. You do not have to remove the battery pack to transport the printer. Remove the battery pack only if you are going to store the printer for a prolonged period (three months or more). • Open the front cover. • Push the battery pack re[...]

Chapter 7 T roubleshooting If you experience problems during printing, first check your software application settings and make sure you have selected the correct printer driver, page size, and so on. Print a demonstration or one of the test patterns. ( ☞ 45) If the test prints successfully, the problem is not inside the printer, so first check th[...]

Problem See Page Other Printing Problems Strange characters 94 Print job halts before completion 95 Characters on the screen do not match printed characters 96 Printing beyond edge of page 96 IrDA printing stops and paper is ejected 96 Printer prints incorrect number of lines on a page 96 Computer indicates a device time-out 97 Printouts are incomp[...]

CHARGE/ERROR lamp flashes and buzzer beeps once. The printer could not feed the paper or special media correctly. Hold the printer steady with one hand and then pull the sheet from the printer slowly. Reload the sheet straight into the printer with the left edge of the sheet perfectly aligned with the left side of the feed slot. CHARGE/ERROR lamp f[...]

■ Clearing paper jams 1. Gently pull the paper out of the printer with one hand while holding the printer in place with the other. You can pull the paper out from the front or the rear of the printer. 2. If the paper tears off inside the printer, switch off the printer and open the top cover. Remove the remaining paper, taking care not to touch t[...]

■ Operational problems This section describes solutions to various problems you may have with the operation of your printer. Each section contains several solutions. Try them in the order listed. Printer does not switch on When you switch on the printer, the POWER lamp flashes until automatic print head cleaning is completed. The POWER lamp light[...]

POWER lamp comes on, but printer does not print 1. Check the printer cable connection. You must use the Canon Printer Cable BIFC-50 supplied with this printer. Make sure the connections are secure on the printer and on the computer. 2. If you are using an IrDA connection, make sure the IrDA interface ports on the printer and computer are facing one[...]

Paper does not eject after printing Most software applications instruct the printer to eject the last sheet after printing. However, occasionally you may need to eject a sheet manually. 1. If there is data waiting to print, the POWER lamp flashes. 2. To print the last sheet, press the RESUME button. A sheet of paper is ejected upon starting up Wind[...]

Normal print sample To clean the print head 1. If print quality deteriorates as described above, first clean the print head. Press and hold down the RESUME button until you hear two beeps then release it. Cleaning requires about 30 seconds. 2. After cleaning is completed, print the Nozzle Check Pattern to see if the print quality has been restored.[...]

Printout is not clear 1. Make sure that you are using a recommended media. ( ☞ 42) 2. Some copier paper has a right side and a wrong side. If the print quality is poor, try turning the paper over and printing on the other side. 3. If the printout is faint, you may be printing in HS mode, which uses only half the ink of the HQ mode. Open the print[...]

■ Colour printing problems This section contains solutions for problems you may encounter when printing in colour. Printer prints only in black-and-white If you are printing from a software application that supports colour printing but your output is only in black ink, follow these steps. 1. Make sure that you selected the BJC-50 printer driver o[...]

Colours print incorrectly If the colours in your printout do not match the colours on your screen, verify that you have selected the BJC-50 printer driver or a compatible driver. Some colours are impossible to match exactly. The printer will match as closely as possible. Printing is slow If your printer seems extremely slow when printing in colour,[...]

■ Other printing problems This section contains solutions for printer and printer driver problems. Strange characters If strange characters appear in your output, there may be a communication problem between the printer and your computer. If your printout does not match your expectations, follow the procedure below: 1. Shut down the print job. Sw[...]

Printing job halts before completion 1. Open the printer driver. 2. Check the port setting. If you are using Windows 98/Windows 95, go on to the next step. -or- If you are using Windows 3.1, go to step 4. 3. At the startup screen of Windows 98/Windows 95, click the Start button. Click Settings then click Printers. • Use the right mouse button to [...]

Characters on the screen do not match printed characters Special symbols and graphics codes may be mapped to different ASCII codes by different computers and printers. Compare the character set in your computer manual with the printer character set shown in Appendix B. Printing beyond edge of page If the printer is printing only part of each line, [...]

Computer indicates a device time-out 1. Make sure that the printer is on-line. 2. Make sure that the printer’s printer cable is securely connected to both the printer and the computer. Printouts are incomplete (only 50% to 75% of the page ) or printed with large white bands On Windows 98/Windows 95, make sure Compatible or Bi-directional is selec[...]

98 Chapter 7 Troubleshooting Korea Lotte Canon Co., Ltd. Headquarters: Taehwa Bldg. #996-15 Daech-3 Dong Kangnam-Ku, Seoul Korea TEL: 02-3450-0700 FAX: 02-558-4365 Customer Information Center: TEL: 02-562-9133 FAX: 02-3450-0788 Clover Service: TEL: 080-987-8585 Malaysia Canon Marketing (Malaysia) Sdn. Bhd. 13A, Jalan 219, 46100 Petaling Jaya Selang[...]

Appendix A Paper Specifications ■ Paper size Letter 8.5 x 11 in. Legal 8.5 x 14 in. A4 210 x 297 mm A5 148 x 210 mm B5 182 x 256 mm US Commercial 10 envelope 9.5 x 4.1 in. European DL size envelope 220 x 110 mm ■ Paper type Media Name Media Type * Plain paper Plain Paper Bubble Jet Paper LC-301 Plain Paper Glossy Photo Paper GP-301 Glossy Paper[...]

■ Printing area Paper and special media The shaded portion in the following figure shows the recommended printing area for paper and special media. The printer’s mechanical printing area is inside the 3 mm top/bottom margins. However, we recommend setting the margins greater than 22 mm because the print quality degrades below this. Before you p[...]

Envelopes The shaded portion in the figures below shows the recommended printing areas for a US Commercial No. 10 envelope (9.5 x 4.1 in) and European DL size envelope (220 x 110 mm). The printer's maximum mechanical printing area is inside the top and bottom margins. However, we recommend setting the margins wider than 22 mm because print qua[...]

Appendix B Code Pages and Character Sets This section presents information on the character code pages and character sets supported by your printer. The character sets accessed by your printer at any time are determined by the printer control mode being used: BJ mode or LQ mode. ■ Code pages Your printer supports ten code pages. By selecting a co[...]

The code page tables are shown on the following pages. USA English –– Code Page 437 Multilingual(Latin I) –– Code Page 850* Hex No. 0000 0001 0010 0011 0100 0101 0110 0111 1000 1001 1010 1011 1100 1101 1110 1111 0 1 2 3 4 5 6 7 8 9 A B C D E F 0123456789 A B C D EF 0000 0001 0010 0011 0100 0101 0110 0111 1000 1001 1010 1011 1100 1101 1110 1[...]

Slavic (Latin II) –– Code Page 852 Cyrillic (Russian) –– Code Page 855 Hex No. 0000 0001 0010 0011 0100 0101 0110 0111 1000 1001 1010 1011 1100 1101 1110 1111 0 1 2 3 4 5 6 7 8 9 A B C D E F 0123456789 A B C D EF 0000 0001 0010 0011 0100 0101 0110 0111 1000 1001 1010 1011 1100 1101 1110 1111 0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19[...]

Turkish –– Code Page 857 Portuguese –– Code Page 860 Hex No. 0000 0001 0010 0011 0100 0101 0110 0111 1000 1001 1010 1011 1100 1101 1110 1111 0 1 2 3 4 5 6 7 8 9 A B C D E F 0123456789 A B C D EF 0000 0001 0010 0011 0100 0101 0110 0111 1000 1001 1010 1011 1100 1101 1110 1111 0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25[...]

Canadian French –– Code Page 863 Arabic –– Code Page 864 Hex No. 0000 0001 0010 0011 0100 0101 0110 0111 1000 1001 1010 1011 1100 1101 1110 1111 0 1 2 3 4 5 6 7 8 9 A B C D E F 0123456789 A B C D EF 0000 0001 0010 0011 0100 0101 0110 0111 1000 1001 1010 1011 1100 1101 1110 1111 0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 2[...]

Nordic –– Code Page 865 Greek –– Code Page 869 Hex No. 0000 0001 0010 0011 0100 0101 0110 0111 1000 1001 1010 1011 1100 1101 1110 1111 0 1 2 3 4 5 6 7 8 9 A B C D E F 0123456789 A B C D EF 0000 0001 0010 0011 0100 0101 0110 0111 1000 1001 1010 1011 1100 1101 1110 1111 0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27[...]

■ Character sets BJ mode Each of the ten code pages, 437, 850, 852, 855, 857, 860, 863, 864, 865 and 869 can be changed to three character sets: Set 1, Set 2 and All Characters Chart. The code page tables shown on the previous pages are All Characters Charts. Each of the 10 code pages corresponds to an All Characters Chart. For the All Characters[...]

The tables on the following pages show the differences between Character Set 1 and Set 2 from the All Characters Chart. The example below is from Code Page 437 U.S.A. English. Hex No. All Character Chart Character Set 1 Character Set 2 00 NUL NUL 01 02 03 ♥♥ 04 ♦♦ 05 ♣♣ 06 ♠♠ 07 BEL BEL 08 BS BS 09 HT HT 0A LF LF 0B VT VT 0C FF FF 0[...]

Hex No. All Character Chart Character Set 1 Character Set 2 80 Ç Ç 81 ü ü 82 é é 83 â â 84 ä ä 85 à à 86 å å 87 ç BEL ç 88 ê BS ê 89 ë HT ë 8A è LF è 8B ï VT ï 8C î FF î 8D ì CR ì 8E Ä SO Ä 8F Å SI Å Hex No. All Character Chart Character Set 1 Character Set 2 90 É É 91 æ DC1 æ 92 Æ DC2 Æ 93 ô ô 94 ö DC4 ö 9[...]

LQ mode In LQ mode, your printer can select one of eight International Character Sets, one of ten code pages, and one of two character tables: the EPSON Italics and the EPSON Graphics character tables. International character sets By selecting an International Character Set, you can print characters and symbols of eight different countries or langu[...]

The table below shows the International Character Sets. The international character sets 8 to 13, and 64 can be selected only by using the escape code ESC R. EPSON character tables Two character tables—the Italics character table and the Graphics character table—are available in LQ mode. The Italics character table has control codes in two plac[...]

The tables below show the Italics character table and the Graphics character table. Italics Character Table Graphics Character Table Hex No. 0000 0001 0010 0011 0100 0101 0110 0111 1000 1001 1010 1011 1100 1101 1110 1111 0 1 2 3 4 5 6 7 8 9 A B C D E F 0123456789 A B C D EF 0000 0001 0010 0011 0100 0101 0110 0111 1000 1001 1010 1011 1100 1101 1110 [...]

Appendix C Printer Command Summaries Printer control codes are listed under each of the two printer control modes: BJ mode and LQ mode. Printer control codes tell the printer how to print a job. You can send commands in several ways: • You can use your software application to automatically embed certain commands (such as bold, underline, or inden[...]

BJ mode example This part shows that the decimal form the command to specify condensed text is 15 and the character form of the same command is SI. To access condensed (17 cpi) text in Lotus 1-2-3 when you are in BJ mode, follow this procedure. Each number in the decimal form of the command must be three characters long, so you need to use a leadin[...]

Basic control codes Function ASCII Dec. Hex. End command NUL 0 00 Sound beeper BEL 7 07 Backspace BS 8 08 Horizontal tab control HT 9 09 Move to next tab. Perform line feed LF 10 0A Vertical tab control VT 11 0B Move to next tab. Perform form feed FF 12 0C Carriage return CR 13 0D Set double-wide mode by line SO 14 0E Set condensed mode (17 cpi) SI[...]

Function ASCII Dec. Hex. Set vertical tabs ESC B n 1 ...n 64 NUL 0 27 66 n 1 ...n 64 0 1B 42 n 1 ...n 64 00 n1 ... n64 = line numbers for tab stops n = 1 to 255 lines Set page length in lines * 2 ESC C n 27 67 n 1B 43 n n = line numbers on a page n = 1 to 255 Set page length in inches * 2 ESC C NUL n 27 67 0 n 1B 43 00 n n = inches for a page n = 1[...]

Function ASCII Dec. Hex. Set/cancel proportional spacing mode ESC P n 27 80 n 1B 50 n n = 0: End proportional spacing n = 1: Start proportional spacing Deselect printer ESC Q n 27 81 n 1B 51 n n = 35, 36 or 37 Set all tabs to default setting ESC R 27 82 1B 52 Set super/subscript mode ESC S n 27 83 1B 53 Cancel by ESC T. n = 0: Select superscript mo[...]

Function ASCII Dec. Hex. Print continuously from All Characters Chart ESC n 1 n 2 data 27 92 n 1 n 2 data 1B 5C n 1 n 2 data Print single character from All Characters Chart ESC ^ 27 94 1B 5E Set/cancel overscore mode ESC _ n 27 95 n 1B 5F n n = 0: Cancel overscore mode n = 1: Set overscore mode Relative move inline forward ESC d n 1 n 2 27 100 n[...]

ESCape sequence code for colour printing When the Color BJ Cartridge BC-11e is installed in the printer, the following colour command is available. Function ASCII Dec. Hex. Select colour printing ESC [ M n 1 n 2 m 27 91 77 n 1 n 2 m 1B 5B 4D n 1 n 2 m n 1 = 1, n 2 = 0 m = 0; Black (default) m = 1; Blue m = 2; Red m = 3; Magenta m = 4; Green m = 5; [...]

ESCape sequence codes Function ASCII Dec. Hex. Set double-wide mode by line ESC SO 27 14 1B 0E Set condensed mode ESC SI 27 15 1B 0F Control automatic sheet feeder ESC EM n 27 25 n 1B 19 n n = R: Eject paper Function ASCII Dec. Hex. Set inter-character space ESC SP n 27 32 n 1B 20 n n = 0 to 127 Select various print modes * 1 ESC ! n 27 33 n 1B 21 [...]

Function ASCII Dec. Hex. Select image graphics mode * 4 ESC * m n 1 n 2 data 27 42 m n 1 n 2 data 1B 2A m n 1 n 2 data Set n/360 inch line spacing ESC + n 27 43 n 1B 2B n n = 0 to 255 Set/cancel underline mode ESC _ n 27 45 n 1B 2D n n = 0: Cancel auto-underscore n = 1: Set auto-underscore Select vertical tab channel ESC / c 27 47 c 1B 2F c n = 0 t[...]

Function ASCII Dec. Hex. Set horizontal tabs ESC D n 1 ...n 32 NUL 27 68n 1 ...n 32 0 1B 44n 1 ...n 32 00 Set emphasized mode ESC E 27 69 1B 45 Cancel by ESC F. Cancel emphasized mode ESC F 27 70 1B 46 Set double-strike mode ESC G 27 71 1B 47 Cancel double-strike mode ESC H 27 72 1B 48 Perform n/180 inch line feed ESC J n 27 74 n 1B 4A n n = 0 to 2[...]

Function ASCII Dec. Hex. Select typeface * 6 ESC k n 27 107 n 1B 6B n Set left margin ESC l n 27 108 n 1B 6C n Set/cancel proportional space mode ESC p n 27 112 n 1B 70 n n=0: Cancel proportional spacing n=1: Set proportional spacing Select character style ESC q n 27 113 n 1B 71 n n = 0: Normal n = 1: Outline n = 2: Shadowing n = 3: Outline with sh[...]

Appendix D Options and Supplies Whenever you need any of these replaceable items, contact a local Canon Authorised Dealer or your Canon representative. ■ Consumables Black BJ Cartridge BC-10 Contains both a print head unit and replaceable black ink cartridge. Ink Cartridge BCI-10 Black Used in the Black BJ Cartridge BC-10. Color BJ Cartridge BC-1[...]

■ Paper and special media Name Media Type Sizes Bubble Jet Paper LC-301 Plain Paper A4, LTR Glossy Photo Paper GP-301 Glossy Paper A4, LTR Glossy Photo Cards FM-101 Glossy Photo cards 119.6 x 216mm High Resolution Paper HR-101 Coated Paper A4, LTR Transparency CF-102 Transparency A4, LTR High Gloss Film HG-101 High Gloss Film A4, LTR Back Print F[...]

Appendix E Infrared Communications ■ System Requirements In order to utilize the infrared communication capability, Microsoft IR Communications Driver Version 2.0 is required. Please also note that the following minimum hardware and software requirements to enable infrared communication with the IR Communications Driver Version 2.0. • Machine A[...]

When the Microsoft IR Communications Driver V ersion 2.0 is installed in the hard disk of your computer 1. From the Start menu, choose Find, then click on Files or Folders. This displays the Find All Files dialog box. 2. Enter the file name “Relnotes.doc” or “Infrared.txt” in the Named box, and then click on the Find Now button. (Normally, [...]

When the Microsoft IR Communications Driver V ersion 2.0 is NOT installed in the hard disk of your computer Please refer to the User's Manual of your computer for more information on infrared communication or consult with your computer manufacturer. If necessary, you can download the Microsoft IR Communications Driver Version 2.0 from the Web [...]

Appendix F Specifications ■ Printer Specifications Printing Method Bubble jet ink on-demand Paper Handling Automatic feed Print Speed BC-10 Black print speed*: HQ mode 346 cps HS mode 434 cps BC-11e Colour print speed: Fine mode 0.26 ppm HQ mode 1.8 ppm HS mode 2.1 ppm Printing Direction Uni-directional (or bi-directional, depends on data format)[...]

Line Feed Pitch (inch) BJ mode: 1/6, 1/8, n/60, n/72, n/180, n/216, and n/360 LQ mode: 1/6, 1/8, n/180, and n/360 (n: programmable) Printing Characters Typeface: Roman, Gothic, Courier, Prestige, and Draft Pitch: BJ mode — 10, 12, 17 cpi, and PS LQ mode — 10, 12, 15, 17, 20 cpi, and PS Cell composition: 36 (h) x 48 (v) dot matrix in HQ mode 18 [...]

Graphic Image Print Data format: Vertical 8, 24, and/or 48-dot format Resolution: Horizontal 60 dpi Horizontal 120 dpi Horizontal 180 dpi Horizontal 240 dpi Horizontal 360 dpi Horizontal 720 dpi Buffer BJ mode: Input buffer: 34 kB (or 2 kB) Download buffer: 0 kB (or 32 kB) LQ mode: Input buffer: 25 kB (or 2kB) Download buffer: 0 kB (or 23 kB) The v[...]

Acoustic Noise Level 45 dB or less in HQ mode (Approx. 43 dB in Fine mode) (Per ISO 9296) Operating Environment Temperature: 5 °C to 35 °C (41 °F to 95 °F) Humidity: 10% to 90% RH (no condensation) Storage Environment Temperature: 0 °C to 35 °C (32 °F to 95 °F) Humidity: 5% to 95% RH (no condensation) Power Source Universal AC Adapter AD-36[...]

Appendix G Interface Specifications ■ Parallel interface To connect this printer with a computer via the parallel interface connector provided on the printer, you must use the Canon Printer Cable BIFC-50 provided with printer (or its equivalent). Interface type: Parallel Centronics with 1mm-pitched connector. Interface cable Type: Twisted-pair sh[...]

Glossar y A4 size paper A paper size: 210 mm x 297 mm. This printer accepts A4 paper. AC Alternating current. The type of electrical current available from a wall outlet. additive colours The three primary colours (red, green, and blue) frequently abbreviated as RGB. When combined using an additive process at varying intensities on a colour monitor[...]

bit Shortened form “binary digit”. The elemental unit of digital information. Written as either 1 or 0. BJ Cartridge The BJ Cartridge is composed of the print head unit and ink cartridge. This removable cartridge makes maintenance of the printer very simple. BJ mode The printer control mode in which the printer emulates the IBM Proprinter X24E.[...]

CMYK An acronym for Cyan, Magenta, Yellow and black, the four colours used in the standard colour model of the printing industry. code page A set of 256 graphic designs (characters) associated with unique code values from 0 through 255. The printer supports 10 code pages - 437, 850, 852, 855, 857, 860, 863, 864, 865, and 869. command An instruction[...]

default setting A printer setting selected at the factory and permanently registered in the printer’s ROM. It is a setting that the printer assumes unless you provide instruction to the contrary. For example, the default printer control mode on this printer is BJ mode. dithering A method by which colour dots are combined on a page to produce a wi[...]

factory default Factory defaults refer to the settings that are selected for the printer at the factory. These settings are used unless you override them by sending escape sequences. fixed pitch spacing Equal spacing for each characters of the same character set. In printing a fixed pitch font, each character, whether narrow or wide, takes up the s[...]

hexadecimal dump mode On a printer, a mode used to print out data or commands sent from the host. It is information that is useful for debugging programs. High Quality (HQ) mode One of the print modes available on this printer. Print speed is 346 cps at 10 cpi. High Speed (HS) mode One of the print modes available on this printer. Print speed is 43[...]

interface port The printer is provided with a parallel and an IrDA port on the left side of the printer. internal fonts Internal fonts are fonts permanently stored in the printer. IrDA Infra-red Data Association. The standard for the infra-red wireless communication. This printer has IrDA1.0 which allows a maximum data transfer of 115.2 kbps. kB Se[...]

non-impact printer Printers, such as Bubble Jet, ink jet, thermal, and laser printers, that form characters by means other than striking the character against the paper. These printers run more quietly than dot matrix and formed- character printers. Your printer is a non-impact printer. page orientation Orientation refers to the direction of print [...]

print head capping An automatic protection function that prevents the print head unit and ink cartridges from drying out or becoming clogged with dust. Print mode The print mode setting determines how the printer operates. Set the print mode according to the type of printing you want to do and the type of media you are using. There are three print [...]

resolution The density of dots for any given output device. Expressed in terms of dots per inch (dpi). Low resolution causes font characters and graphics to have a jagged appearance. Higher resolution means smoother curves and angles as well as a better match to traditional typeface designs. This printer can normally produce output with 360 dpi res[...]

subtractive colours The three primary colours (cyan, yellow, and magenta) which when combined through a subtractive process reflect light of a particular colour. superscript One or more characters printed one-half line above the normal printing line. See also Subscript. text mode The mode the printer is in when it is printing text. text scale mode [...]

A AC adapter attaching, 26 connecting to printer, 26 Auto Power Off described, 28 Auto Sheet Feeder ASF-50 described, 16 location, 15 option, 13 B Back Print Film BF-102 backlighting, 58 described, 11 Media Type setting, 42 print side, 42 purpose, 42 battery pack described, 16 disposal, 21 handling, 21 handling precautions, 21 inserting in printer,[...]

LQ Mode, 111 CHARGE/ERROR lamp described, 19 errors, 84, 85 flashes for low power, 26 lights during recharging, 19 lights or flashes for error, 19 location, 17 cleaning inside printer, 79 outside printer, 79 print head, 80 printer, 78 CMYK colour printing, 59 code pages 864, 106 Canadian French 863, 106 Cyrillic 855, 104 Greek 869, 107 listed, 102 [...]

G Glossy Photo Cards FM-101 colour printing, 58 described, 12 Media Type setting, 42 print side, 42 purpose, 42 Glossy Photo Paper GP-301 colour printing, 58 described, 11 Media Type setting, 42 print side, 42 purpose, 42 H Hex Dump Mode starting test print, 45 hexadecimal dump entering dump mode, 50 leaving dump mode, 50 High Gloss Film HG-101 col[...]

O operation panel described, 16 location, 15, 17 options Auto Sheet Feeder ASF-50, 13 BJ Cartridge Storage Container SB-10, 13 Color Image Scanner Cartridge IS-12, 13 listed, 13, 126 P paper inserting for test print, 34 loading, 40 paper guide location, 15 paper jams clearing, 86 paper output slot described, 17 location, 17 parallel interface conne[...]

sending, 114 Printer Settings starting test print, 45 printing area A4/A5/B5 size, 100 Envelope size, 101 European DL 10, 101 Fabric Sheet size, 100 Legal size, 100 Letter size, 100 U.S. Commercial 10, 101 R recycled paper using, 38 resolution printer, 8 RESUME button described, 18 error recovery, 18 location, 17 paper feed, 18 start print head cle[...]

print, 88 print will not switch on, 87 printing beyond edge of page, 96 printing halts, 95 printing incomplete, 97 printing incorrect number of lines, 96 printing too slow, 93 printing with IrDA halts, 96 ragged appearance, 91 strange characters, 94 unclear text, graphics, 91 white streaks, 89 U Universal AC Adapter AD-360U AC adapter, 12 attaching[...]