Canon MF55DD Series manual

CANON INC. 30-2, Shimomaruko 3-chome, Ohta-ku, Tokyo 146-8501, Japan CANON U.S.A., INC. One Canon Plaza, Lake Success, NY 11042, U.S.A. CANON CANADA INC. 6390 Dixie Road Mississauga, Ontario L5T 1P7, Canada CANON EUROPA N.V. Bovenkerkerweg 59-61 P.O. Box 2262, 1180 EG Amstelveen, The Netherlands CANON FRANCE S.A. 17, quai du President Paul Doumer 9[...]

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imageCLASS MF5500 Series Basic Guide[...]

Manuals for the Machine The manuals f or this machine are divided as f ollows. Please ref er to them for detailed inf ormation. Depending on the system configuration and product purchased, some manuals ma y not be needed. The guides with this symbol are printed manuals. CD-ROM The guide with this symbol is a PDF manual included on the accompanying[...]

How This Manual Is Organized Introduction Paper Handling Document Handling Printing from Your Computer Copying Scanning System Monitor Maintenance Troubleshooting Machine Settings Appendix Includes the specifications of this machine and the inde x. Chapter 1 Chapter 2 Chapter 3 Chapter 4 Chapter 5 Chapter 6 Chapter 7 Chapter 8 Chapter 9 Chapter 10[...]

iv Contents Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viii How to Use This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viii Symbols Used in This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .[...]

v Chapter 2 P aper Handling Print Media Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1 Printing Areas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3 Loading P aper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .[...]

vi Impro ving Copied Image . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-8 Adjusting the Image Quality (Resolution) . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-8 Adjusting the Exposure (Density) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-9 Special Features . . . . . . [...]

vii Tr ansporting the Machine by Car . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-20 Chapter 9 T r oubleshooting Clearing Jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-1 Removing J ammed P aper from Inside the Machine . . . . . . . . . . . . . . . . . . . . 9-1 [...]

viii Preface Thank you f or purchasing the Canon imageCLASS MF5500 Ser ies. Please read this manual thoroughly bef ore operating the machine in order to f amiliarize yourself with its capabilities , and to make the most of its man y functions. After reading this manual, store it in a saf e place f or future ref erence. How to Use This Manual Symbol[...]

ix Illustrations Used in This Manual Unless otherwise mentioned, illustrations used in this manual are those tak en when no optional equipment is attached to the imageCLASS MF5550. The model imageCLASS MF5550 is used f or illustration purposes in this manual. When there is any diff erence between MF5530 and MF5550, it is clearly indicated in the te[...]

x Legal Notices FCC (Federal Communications Commission) imageCLASS MF5530: Model H12294 This de vice complies with P ar t 15 of the FCC Rules. Operation is subject to the f ollowing tw o conditions: (1) This de vice ma y not cause har mful interf erence, and (2) this de vice must accept an interf erence receiv ed, including interference that ma y c[...]

xi Laser Safety This product complies with 21 CFR Chapter 1 Subchapter J as a Class I laser product under the U .S . Depar tment of Health and Human Ser vices (DHHS) Radiation P erformance Standard according to the Radiation Control for Health and Saf ety Act of 1968. Class I lev els of laser radiation are not considered to be hazardous. Since radi[...]

xii T rademarks Canon, the Canon logo , and imageCLASS are trademarks of Canon Inc. Other product and company names herein ma y be the trademarks of their respectiv e owners. Copyright Cop yright 2003 by Canon Inc. All r ights reserved. No par t of this publication ma y be reproduced or transmitted in any f orm or by any means, electronic or mechan[...]

xiii Legal Limitations on the Usage of Y our Product and the Use of Images Using your product to scan, print or otherwise reproduce cer tain documents, and the use of such images as scanned, printed or otherwise reproduced by y our product, ma y be prohibited by la w and ma y result in criminal and/or civil liability . A non-e xhaustive list of the[...]

xiv Important Safety Instructions Please read these "Impor tant Saf ety Instructions" thoroughly before operating the machine. As these instructions are intended to prev ent injury to the user or other persons or destruction of proper ty , alw a ys pay attention to these instructions. Also , since it ma y result in une xpected accidents o[...]

xv • Do not install the machine in the f ollowing locations: -A damp or dusty location -A location near water faucets or water -A location exposed to direct sunlight -A location subject to high temperatures -A location near open flames -A location near devices that contain magnets or generate magnetic fields, such as speakers • Av oid poorly [...]

xvi CA UTION • Do not use power supplies with v oltages other than those specified herein, as this may result in a fire or electrical shoc k. • Alwa ys grasp the power plug when disconnecting the power cor d. Pulling on the power cor d may e xpose or snap the core wire, or otherwise dama ge the power cord. If the power cor d is damaged, this [...]

xvii • To av oid damage to the power cor d and creating a fire hazard, always disconnect the power cor d and the interface cable when moving the mac hine. Otherwise, the power cord or interface cab le may be damaged, resulting in a fire or electrical shoc k. • Do not drop paper c lips, staples, or other metal objects inside the machine. Also,[...]

xviii • There are some areas inside the machine which are subject to high-v oltages. When removing jammed paper or when inspecting the inside of the mac hine, do not allo w necklaces, bracelets, or other metal objects to touch the inside of the mac hine, as this may result in b urns or electrical shock. • Do not burn or thr ow used toner cartri[...]

xix Consumables W ARNING • Do not burn or thr ow used toner cartridges into open flames, as this ma y cause the toner remaining inside the cartridg es to ignite, resulting in b urns or a fire . • Do not store toner cartridg es or cop y paper in places exposed to open flames, as this may cause the toner or paper to ignite, resulting in b urns[...]

xx[...]

CHAPTER Customer Support 1-1 1 Introduction This chapter describes the main components, the operation panel and the standb y display of the machine. It also explains ho w to set the energy sav er function. Customer Support Y our machine is designed with the latest technology to provide trouble-free operation. If you encounter a prob lem with the ma[...]

Main Components of the Machine 1-2 Introduction 1 Main Components of the Machine This section describes the main components of the machine. ■ MF5550 F ront Vie w a a a a ADF (A utomatic Document Feeder) Holds documents and feeds them automatically into the scanning unit. b b b b Document feeder tra y Place documents. c c c c Document output tray [...]

Main Components of the Machine 1-3 Introduction 1 a a a a Platen glass cover Open it when you place documents on the platen glass for cop ying or scanning. b b b b Platen glass Place documents. a b[...]

Main Components of the Machine 1-4 Introduction 1 Rear View a a a a USB port Connect the USB (Universal Serial Bus) cable . b b b b T elephone line jack Connect the telephone cable . (Only for the MF5550 model.) c c c c External device jac k Connect an external de vice. (Only for the MF5550 model.) d d d d Face up co ver Open it when you output pap[...]

Operation Panel 1-5 Introduction 1 Operation Panel This section describes ke ys used when making copies, scanning and setting the Menu. F or ke ys not described here, see Chapter 1, "Introduction," in the F acsimile Guide . ■ MF5550 a a a a Alarm indicator Flashes red when the machine has a problem such as a paper jam. (The error messag[...]

Operation Panel 1-6 Introduction 1 ■ MF5530 l l l l LCD Displays messages and prompts during operation. Also displays selections, te xt, and numbers when specifying settings. m m m m Start key Star ts cop ying. n n n n Stop/Reset key Cancels copying and other oper ations, and returns to the standby display . o o o o Set key Determines the content[...]

Standby Display 1-7 Introduction 1 Standby Display The standby displa y differs depending on which mode is selected. The standby displa y in the Copy or Scan mode is as f ollows: ■ Copy Mode ■ Scan Mode NO TE • When the machine is plugged in, the LCD displa ys <PLEASE W AIT> f or a while, then the standby displa y appears. • The stand[...]

Energy Saver Mode 1-8 Introduction 1 Energy Saver Mode This machine provides an energy sa v er function. When no oper ations are perf or med f or about 5 minutes , the machine automatically enters the energy sav er mode. NO TE • The time until the machine enters the energy sa v er mode can be specified in a r ange of 3 minutes to 30 min utes. Y [...]

Energy Saver Mode 1-9 Introduction 1 Restoring from the Energy Saver Mode Manually 1 Press [Energy Sa ver]. The Energy Saver key goes off and the machine enters the standby mode. NO TE The machine can be restored from the energy sa v er mode immediately . How ev er , it may va ry according to room temper ature and circumstances.[...]

Energy Saver Mode 1-10 Introduction 1[...]

CHAPTER Print Media Requirements 2-1 2 Paper Handling This chapter describes the pr int media y ou can use with this machine, ho w to load them, and where to print out the documents. Print Media Requirements F or high-quality copies, we recommend using paper and tr ansparencies recommended by Canon. Some types of paper a vailab le at office supply[...]

Print Media Requirements 2-2 P aper Handling 2 ■ Unacceptable P aper Do not cop y on the f ollowing types of cop y stock. Doing so ma y result in paper jams. • Se verely curled or wrinkled paper • Tr ansparencies designed f or full-color copiers or printers • P aper which has already been copied using a digital full-color copier (Do not cop[...]

Print Media Requirements 2-3 P aper Handling 2 Printing Areas Please note that the term "pr inting area" represents both the recommended area f or optimum print quality and the entire area where the machine can technically print from your computer . Printing area (light shade) : Canon recommends that you print within this area. ■ P aper[...]

Loading Paper 2-4 P aper Handling 2 Loading Paper This section describes how to load paper in the cassette and the multi-purpose f eeder . CA UTION When loading paper , take care not to cut y our hands on the edges of the paper . NO TE • The paper in the multi-purpose f eeder is f ed prior to the paper in the cassette. • The cassette holds up t[...]

Loading Paper 2-5 P aper Handling 2 3 Pinch and slide the length slide guide to fit the size of the paper stack y ou want to load. IMPOR T ANT If the slide guides are not adjusted correctly f or the size of the paper , the quality of your printouts may be adv ersely aff ected. 4 Load the paper stack in the cassette with the print side do wn. When [...]

Loading Paper 2-6 P aper Handling 2 5 Pinch and slide the width slide guides to fit the paper stac k. Make sure the paper stack does not exceed the load limit mark. 6 Insert the cassette into the machine . NO TE If you do not completely insert the cassette into the machine , paper jams ma y occur . Hooks Load limit mark Hook Hook[...]

Loading Paper 2-7 P aper Handling 2 7 Specify the paper size . ❑ Press [Menu] ➞ [ ] or [ ] to select <COMMON SETTINGS> ➞ press [Set]. ❑ Press [ ] or [ ] to select <P APER SETTINGS> ➞ press [Set] ➞ [] or [ ] to select <P APER SIZE> ➞ press [Set]. ❑ Press [ ] or [ ] to select the appropriate paper size (L TR, LGL, EX[...]

Loading Paper 2-8 P aper Handling 2 2 Remove an y curling fr om the en velopes b y holding the edges diagonall y and bending them gently . 3 Run a pen or other rounded object along the bac k flaps to flatten them. The flaps should not bulge more than 13 / 64 " (5 mm). 4 T ap the edges on a flat surface to even the en velopes. 5 Pull out th[...]

Loading Paper 2-9 P aper Handling 2 6 Pinch and slide the length slide guide to fit the size of the en velopes y ou want to load. IMPOR T ANT If the slide guides are not adjusted correctly f or the size of the env elopes , the quality of your printouts ma y be adv ersely aff ected. 7 Load the en velopes in the cassette with the print side do wn an[...]

Loading Paper 2-10 P aper Handling 2 8 Pinch and slide the width slide guides to fit the en velopes. Make sure the envelopes do not exceed the load limit mark. 9 Insert the cassette into the machine . NO TE If you do not completely insert the cassette into the machine , paper jams ma y occur . Hooks Hook Load limit mark Hook[...]

Loading Paper 2-11 P aper Handling 2 10 Specify the paper size . ❑ Press [Menu] ➞ [ ] or [ ] to select <COMMON SETTINGS> ➞ press [Set]. ❑ Press [ ] or [ ] to select <P APER SETTINGS> ➞ press [Set] ➞ [] or [ ] to select <P APER SIZE> ➞ press [Set]. ❑ Press [ ] or [ ] to select <ENVELOPE> ➞ press [Set] ➞ [ [...]

Loading Paper 2-12 P aper Handling 2 2 Insert the paper straightly in the multi-purpose f eeder with the print side up. NO TE When you load paper with a logo on, position the paper with the pr int side up (logo side) and inser t it so that the top of the paper f eeds first in the multi-purpose feeder . 3 Specify the paper size . ❑ Press [Menu] ?[...]

Loading Paper 2-13 P aper Handling 2 Loading an Envelope in the Multi-Purpose Feeder Use the multi-purpose feeder when y ou want to cop y or print an env elope one by one. IMPOR T ANT The recommended en velopes are COM10, MONARCH, DL, and ISO-C5. Using other env elopes ma y aff ect the quality of the printout. NO TE The env elope in the m ulti-pur [...]

Loading Paper 2-14 P aper Handling 2 3 Specify the paper size . ❑ Press [Menu] ➞ [ ] or [ ] to select <COMMON SETTINGS> ➞ press [Set]. ❑ Press [ ] or [ ] to select <P APER SETTINGS> ➞ press [Set] ➞ [] or [ ] to select <P APER SIZE> ➞ press [Set]. ❑ Press [ ] or [ ] to select <ENVELOPE> ➞ press [Set] ➞ pre[...]

Loading Paper 2-15 P aper Handling 2 Orientation of the Document and the Paper Loading When you load a document in the ADF , the orientation of the document and the orientation of the paper in the cassette or in the multi-pur pose f eeder are as shown below . When you place a document on the platen glass , the orientation of the document and the or[...]

Selecting the Paper Output Area 2-16 P aper Handling 2 Selecting the Paper Output Area F ace down paper output delivers paper with the printed side down on the output tra y . F ace up paper output delivers paper with the printed side up out of the f ace up paper output. Select the area depending on your purpose by opening or closing the f ace up co[...]

Selecting the Paper Output Area 2-17 P aper Handling 2 Paper T ype and Paper Output Area Select the suitable paper output area depending on the paper type and y our pur pose . Face Down Paper Output Area The paper is deliv ered with the printed side down on the output tra y . P aper is stac ked in printed order . Close the f ace up cov er , and pul[...]

Selecting the Paper Output Area 2-18 P aper Handling 2 Face Up Paper Output Area The paper is deliv ered with the printed side up out of the face up paper output on the back side of the machine . This wa y is con venient f or pr inting on transparencies , env elopes, or labels which tend to curl, because the paper is delivered straight through out [...]

CHAPTER Document Requirements 3-1 3 Document Handling This chapter describes the types of documents you can scan, cop y or send with this machine and how to set them on the platen glass or in the ADF . Document Requirements The documents you place on the platen glass or loaded in the ADF f or copying, scanning, or sending must meet these requiremen[...]

Document Requirements 3-2 Document Handling 3 * 1 When scanning, copying, and sending a tr ansparent document such as tracing paper or transparencies, place a piece of plain white paper behind the document. * 2 21 lb (80 g/m 2 ) paper NO TE When making copies of a small siz e document, the cop y speed ma y be slightly slow er than usual. Problem Do[...]

Setting Up Documents 3-3 Document Handling 3 Setting Up Documents F or scanning, place your documents on the platen glass or load them in the ADF . Where you set up y our documents depends on the size and type of documents y ou want to scan. (See "Document Requirements," on p . 3-1.) Placing a Document on the Platen Glass 1 Open the plate[...]

Setting Up Documents 3-4 Document Handling 3 The illustration belo w shows how to place an L TR-size document on the platen glass. Loading Documents in the ADF NO TE Make sure there is no document on the platen glass . 1 Fan the edges that will feed into the mac hine first, then tap the edges of multiple page documents on a flat surface to e ven [...]

Setting Up Documents 3-5 Document Handling 3 2 Slide the slide guides to the width of the document. 3 Load the documents face up in the ADF . NO TE • F or multiple page documents , the pages are f ed one by one from the top of the stac k (from the first page). • W ait until all pages of y our document ha ve been scanned bef ore star ting a new[...]

Setting Up Documents 3-6 Document Handling 3 The Paper Path of the ADF NO TE • When documents are loaded in the ADF , the scanning unit mo ves to the position sho wn abov e and sta ys there. • When documents are not loaded in the ADF , the scanning unit mo ves to scan it. Scanning unit 3 2 1 The machine scans documents from the first page.[...]

CHAPTER Before Printing 4-1 4 Printing from Y our Computer This chapter e xplains how to print the documents from your computer using the printer driver included in the CD-ROM. Before Printing Bef ore printing, software must be installed in y our computer . • If not, please see "Install the software and connect the machine to y our computer [...]

Before Printing 4-2 Printing from Y our Computer 4 F ollow this procedure if it is not selected: 1 Open the [Printers and F axes] (Windo ws 98/Me/2000: [Printers]) folder . ● On Windows XP: ❑ Click [Start] on the Windo ws task bar , select [Control P anel] ➞ [Printers and Other Hardware] ➞ [Printers and F ax es]. ● On Windows 98/Me/2000: [...]

Printing Documents 4-3 Printing from Y our Computer 4 Printing Documents The general steps f or printing a document are explained belo w . The screen shot shown is from Windows XP . 1 Open the application from whic h y ou will print the document. 2 Select the command to print. In most cases, click [Print] in the [File] menu. The [Print] dialog box [...]

Printing Documents 4-4 Printing from Y our Computer 4 4 Click [Pref erence] or [Properties]. NO TE Depending on the application y ou are using, select the printer to be used in the [Gener al] tab sheet in the [Print] dialog bo x, then specify the print settings in the corresponding tab sheet. (Only for Windows 2000.) 5 Specify the required settings[...]

More Information 4-5 Printing from Y our Computer 4 More Information F or detailed information on all printing features, see Chapter 2, "Printing," in the Softw are Guide .[...]

More Information 4-6 Printing from Y our Computer 4[...]

CHAPTER Documents You Can Copy 5-1 5 Copying This chapter e xplains how to make copies , adjust scan settings to improv e the image quality , and enlarge or reduce the cop y sizes. It also describes the special copy f eatures. Documents Y ou Can Copy F or inf or mation on the types of documents y ou can copy , their requirements, and details on set[...]

Making Copies 5-2 Cop ying 5 Making Copies F ollow this procedure to mak e copies: 1 Place the document on the platen glass or load it in the ADF . For details on how to place or load documents, see "Setting Up Documents," on p. 3-3. 2 Press [COPY]. 3 Use the numeric ke ys to enter the number of copies. Y ou can set up to 99 copies. 4 Adj[...]

Specifying the Paper Size and Type (Common for Cassette and Multi-Purpose Feeder) 5-3 Cop ying 5 Specifying the Paper Size and T ype (Common for Cassette and Multi-Purpose Feeder) NO TE • When making copies on L TR-size paper after ha ving continuously copied on paper smaller than L TR-size paper , the copies may be dirty . T o prev ent copies fr[...]

Specifying the Paper Size and Type (Common for Cassette and Multi-Purpose Feeder) 5-4 Cop ying 5 5 Press [ ] or [ ] to select the appropriate paper size (L TR, LGL, EXECUTIV , A4, B5, ENVELOPE, or FREE SIZE) ➞ press [Set]. ● When <ENVELOPE> is selected: ❑ Press [ ] or [ ] to select the type of env elopes (COM10, MONARCH, DL, or ISO-C5) [...]

Specifying the Paper Size and Type (Common for Cassette and Multi-Purpose Feeder) 5-5 Cop ying 5 5 Press [ ] or [ ] to select the appropriate paper type ➞ press [Set]. Y ou can select from the following paper types: - Plain paper (17 lb to 24 lb (64 g/m 2 to 90 g/m 2 )): <PLAIN P APER> - Heavy paper (25 lb to 34 lb (91 g/m 2 to 128 g/m 2 ))[...]

Setting Enlarging/Reducing 5-6 Cop ying 5 Setting Enlarging/Reducing When placing a document on the platen glass, y ou can enlarge or reduce the cop y size using preset cop y ratios or using custom cop y ratios. Enlarging/Reducing Using Preset Copy Ratios NO TE Y ou cannot enlarge or reduce the cop y size when using the ADF . Place a document on th[...]

Setting Enlarging/Reducing 5-7 Cop ying 5 NO TE • If the <P APER SIZE GROUP> of <COPY SETTINGS> in the Men u is set to <A> or <AB>, the preset cop y ratios will be as f ollows: -A : 50%, 70%, 100%, 141%, 200% - AB: 50%, 70%, 81%, 86%, 100%, 115%, 122%, 141%, 200% F or details, see <P APER SIZE GR OUP> of "Menu D[...]

Improving Copied Image 5-8 Cop ying 5 Improving Copied Image Adjusting the Image Quality (Resolution) Y ou can adjust image quality to the appropr iate le v el best suited f or a document with te xt or photos. Three modes are a vailab le f or adjusting the image quality . 1 Press [Image Quality]. 2 Press [ ] or [ ] to select the image quality . Y o[...]

Improving Copied Image 5-9 Cop ying 5 Adjusting the Exposure (Density) Y ou can adjust the copy e xposure automatically or manually according to ho w light or dark your document is. 1 Press [Exposure]. 2 Press [ ] or [ ] to select the exposure mode. ● Adjusting manuall y: ❑ Select <MANU AL> ➞ press [Set]. ❑ Press [ ] or [ ] to adjust [...]

Special Features 5-10 Cop ying 5 Special Features The machine has the f ollowing SPECIAL COPY f eature: Collate Copy . This feature allows y ou to sor t copies in page order . Collate Copy The collate cop y allows y ou to sor t copies in page order . It is conv enient when y ou make m ultiple copies of multiple page documents. When Loading Document[...]

Special Features 5-11 Cop ying 5 4 Press [Start]. The machine begins scanning from the first page of the document. After scanning, the scanned documents will come out in order . NO TE When scanning multiple page documents , <MEMOR Y FULL> and <PRESS SET KEY> ma y appear in the LCD , and the document being scanned stops in the ADF . Pre[...]

Special Features 5-12 Cop ying 5 7 Press [Set]. The machine begins printing out. NO TE When scanning multiple page documents , <MEMOR Y FULL> and <PRESS SET KEY> ma y appear in the LCD and scanning is canceled. In this case, reduce the documents to be scanned. Or , change the image quality mode to <TEXT>.[...]

CHAPTER Before Scanning 6-1 6 Scanning This chapter briefly explains ho w to scan documents into your computer using the scanner driver included in the CD-R OM. Before Scanning Bef ore scanning, software must be installed in y our computer . • If not, please see "Install the software and connect the machine to y our computer ," in the [...]

Scanning Methods 6-2 Scanning 6 Scanning Methods There are two methods of scanning documents to y our computer : • Using a TW AIN- or WIA- (Windows XP) compliant Windows application • Using [SCAN] on the operation panel of the machine IMPOR T ANT • When using [SCAN], the ADF is not a v ailable f or scanning. • When using the WIA driver , th[...]

More Information 6-3 Scanning 6 More Information F or detailed inf or mation on all scanning f eatures, see Chapter 3, "Scanning," in the Software Guide .[...]

More Information 6-4 Scanning 6[...]

CHAPTER Checking the Status of Print and Fax Jobs 7-1 7 System Monitor This chapter e xplains how to check the status of the jobs stored in the machine , and to confirm or delete them as needed. Checking the Status of Print and Fax Jobs Use [Status Monitor] to confirm or delete a job. Y ou can select a job from the follo wing: - <PRINT> -&l[...]

Checking the Status of Print and Fax Jobs 7-2 System Monitor 7 3 If y ou decide to delete the current print job, press [ ] for <YES>. NO TE • To cancel deleting the job , press [ ] for <NO>. • Once the job is deleted, the job cannot be restored. Confirming and Deleting a Fax TX Job 1 Press [Status Monitor]. 2 Press [ ] or [ ] to se[...]

Checking the Status of Print and Fax Jobs 7-3 System Monitor 7 Confirming and Deleting a Fax RX Job 1 Press [Status Monitor]. 2 Press [ ] or [ ] to select <F AX RX> ➞ press [Set]. NO TE • If there is no job , <NO F AX JOBS EXIST> is displa yed. • If there is only one f ax job , go to step 4. 3 Press [ ] or [ ] to confirm the fax[...]

Checking the Status of Print and Fax Jobs 7-4 System Monitor 7[...]

CHAPTER Periodic Cleaning 8-1 8 Maintenance This chapter e xplains how to clean the machine, replace the toner cartr idge , and repack and transpor t the machine . Periodic Cleaning Y our machine requires little per iodic maintenance . This section describes the necessar y cleaning procedures f or y our machine. CA UTION • When cleaning the mac h[...]

Periodic Cleaning 8-2 Maintenance 8 Cleaning the Exterior Wipe the machine's e xterior with a clean, soft, lint-free cloth moistened with water or diluted dishwashing detergent solution. Cleaning the Scanning Area Wipe the scanning area (shaded area) with a clean, soft, lint-free cloth moistened with water , then wipe with a clean, soft, dr y [...]

Periodic Cleaning 8-3 Maintenance 8 Cleaning the ADF Area Black lines ma y appear in copies when the ADF is used to feed documents. This is caused by paste , ink, correction fluid, or other f oreign matters in the read area of the platen glass (shaded area). Use a clean soft cloth to wipe the read area clean. T ake particular care to clean at the [...]

When to Replace the Cartridge 8-4 Maintenance 8 When to Replace the Cartridge The car tridge is a consumable item and should be replaced when the toner runs out. If white streaks or light bands appear on the printouts, the toner is running low . NO TE When handling the cartr idge , take care not to allo w the toner on the jammed paper to come into [...]

When to Replace the Cartridge 8-5 Maintenance 8 3 Reinstall the cartridg e in the machine. 4 Make a fe w test copies. ● If the copies appear normal: Y ou can keep using the cartridge. However , a new one will be needed soon. ● If white streaks or light bands are still present: ❑ Replace the car tridge with a new one . For details on how to re[...]

When to Replace the Cartridge 8-6 Maintenance 8 Handling and Storing the Cartridge This section describes the precautions to ensure optimum cop y quality . Handling Precautions W ARNING • Do not thro w the cartridg e into open flames, as this may cause the toner to ignite and result in burns or a fire. • The cartridg e emits lo w level magnet[...]

When to Replace the Cartridge 8-7 Maintenance 8 IMPOR T ANT • Place the car tridge in its protectiv e bag so that the side with the written instructions f aces up . Then, place the bagged cartridge into its shipping bo x. Store the unused car tridge out of direct sunlight. • F or par tially used/opened cartr idges , place the car tridge in its [...]

When to Replace the Cartridge 8-8 Maintenance 8 The Clean Earth Campaign THE CANON CARTRIDGE RECYCLING PROGRAM The Canon Car tridge Recycling Program fulfills the first initiativ e of Canon's Clean Ear th Campaign, which suppor ts f our critical environmental areas: • Recycling in the W orkplace • Conser ving En vironmental Resources •[...]

When to Replace the Cartridge 8-9 Maintenance 8 U.S.A. PROGRAM Packaging ■ Option A-1: Single Bo x Return • Repackage the empty cartr idge utilizing the wrapper and pulp mould end-b locks from the new cartr idge's bo x. • Place the empty car tridge in the box of y our new cartr idge . Seal the box. ■ Option B: V olume Bo x Return We en[...]

When to Replace the Cartridge 8-10 Maintenance 8 ■ Option A-2: Multiple Bo x Return We encourage y ou to use this option as a more efficient wa y to ship car tr idges . • Complete Option A-1. • Bundle multiple car tridge bo xes together securely with tape . Please be sure that the shipment does not e xceed UPS specifications. Maximum weight[...]

When to Replace the Cartridge 8-11 Maintenance 8 Shipping Apply the UPS authorized returning label provided in this guide. Residents of Alaska and Hawaii: Do not use the UPS authorized retur ning label. F or Alaska and Haw aii Canon set up alter nativ e mail ser vice with the U .S. P ostal Ser vice . Please call 1-800-OK-CANON to receiv e U .S. P o[...]

When to Replace the Cartridge 8-12 Maintenance 8 CANADA PROGRAM-CANADA PROGRAMME ■ Option A: Single Bo x Return • Repackage the empty cartr idge utilizing the wrapper and pulp mould end-b locks from the new cartr idge's bo x. • Place the empty car tridge in the box of y our new cartr idge . Seal the box. • Apply the Canon Canada Inc./C[...]

When to Replace the Cartridge 8-13 Maintenance 8 Wo r king to preserve endangered species is a long-standing Canon interest. To this end, for e very car tr idge collected, Canon Canada donates $1, shared equally between World Wildlif e Fund Canada and the Nature Conser v ancy of Canada. This donation is utilized in Canada. F or fur ther inf or mati[...]

Replacing the Cartridge 8-14 Maintenance 8 Replacing the Cartridge This section describes how to remov e the used car tridge and replace it with a new one. Bef ore replacing the car tridge, be sure to read the section "When to Replace the Car tridge," on p . 8-4. NO TE When handling the cartr idge , take care not to allo w the toner on th[...]

Replacing the Cartridge 8-15 Maintenance 8 3 Remove the ne w cartridg e fr om its protective ba g. NO TE Sav e the protectiv e bag. Y ou ma y need it later when y ou remov e the car tridge from the machine. 4 Rock the cartridge five or six times to distribute the toner e venly . 5 Place the cartridg e on a flat and stable surface. Grip the sealin[...]

Replacing the Cartridge 8-16 Maintenance 8 6 While grasping the cartridg e with one hand, firmly and slowl y pull the sealing tape tab with the other hand to remove the sealing tape completely . Throw the tape a wa y . IMPOR T ANT To a void breaking the tape , do not pull out the tape at an upw ard or downw ard angle. 7 Hold the cartridg e and pos[...]

Replacing the Cartridge 8-17 Maintenance 8 8 Align the projections on both sides of the cartridg e to the guides in the machine and gently slide the car tridge into the machine as far as it will go. 9 Close the front co ver . NO TE If the LCD displa ys <INST ALL CAR TRIDGE> and <T ONER SUPPL Y LOW> alternately , reset the machine b y op[...]

Repacking and Transporting Your Machine 8-18 Maintenance 8 Repacking and T ransporting Y our Machine Be sure to unplug the pow er cord before tr anspor ting the machine. If the machine is likely to be subjected to vibr ation (e.g., when transporting over long distances), the f ollowing precautions should be tak en. If you do not f ollow these preca[...]

Repacking and Transporting Your Machine 8-19 Maintenance 8 Carr ying the Machine by the Sides Pull out the cassette completely , and remove the e xtension cover . Push in the output tra y , and close the document feeder tr ay . Grip the handles on both sides of the machine and lift it carefully , as sho wn in the illustration abo ve . CA UTION When[...]

Repacking and Transporting Your Machine 8-20 Maintenance 8 T ransporting the Machine by Car Pa ck the machine, using the original packing material and bo x. Place the machine on a le vel, stab le surf ace. IMPOR T ANT • Do not leav e the machine inside a car f or a long period of time; the temperature can become v er y high or lo w . • Av oid r[...]

CHAPTER Clearing Jams 9-1 9 T roubleshooting This chapter describes the problems you might encounter when using the machine and their remedies. It also explains what to do if y ou cannot solv e the problem b y yourself . Clearing Jams This section describes how to remov e jammed paper . Removing Jammed Paper from Inside the Machine When print media[...]

Clearing Jams 9-2 T roubleshooting 9 1 Hold both sides of the jammed paper and pull it out from the multi-purpose f eeder . 2 Pull out the cassette completely . 3 Hold both sides of the jammed paper and pull it out from the machine. 4 Insert the cassette to the machine . 5 Open the front co ver . If there is the paper stac k left in the cassette or[...]

Clearing Jams 9-3 T roubleshooting 9 6 Remove the cartridge . IMPOR T ANT • Remov e watches and an y bracelets or rings when touching the inside of the machine . These items might be damaged if the y come into contact with the parts inside the machine. • When removing the jammed paper , do not touch the tr ansfer roller (shaded part) as its sur[...]

Clearing Jams 9-4 T roubleshooting 9 7 Hold both sides of the jammed paper and carefully mo ve it inwar d, then gently pull it out. 8 Roll the leading end of the paper outwards so that the printed surface is on the inside of the roll, then gently pull the rolled up paper out of the machine. 9 If the leading edge of the paper is visible but has not [...]

Clearing Jams 9-5 T roubleshooting 9 IMPOR T ANT • Do not pull the jammed paper f orw ard from the cassette. It ma y cause a machine malfunction. • Do not pull the jammed paper upw ard; the toner on the paper will stain the printer and cause a permanent reduction in print quality . 10 Open the face up cover and push do wn the green paper releas[...]

Clearing Jams 9-6 T roubleshooting 9 12 Carefully pull the jammed paper straight out thr ough the r ollers. If the jammed paper is badly folded, similar to the folds of an accordion, ease the jammed paper loose and then pull it out of the machine. 13 Push the paper release lever s back to their original position and close the face up co ver . IMPOR[...]

Clearing Jams 9-7 T roubleshooting 9 14 Insert the car tridge back into the machine, then close the fr ont cover . For details, see "Replacing the Cartridge," on p. 8-14. IMPOR T ANT After you replace the cartridge and close the front cov er , the machine should be ready f or operating. If the machine returns to the ready state f or opera[...]

Clearing Jams 9-8 T roubleshooting 9 2 Widen the slide guides until they stop, and remove the paper so as not to be caught by the slide guides. Open the ADF and gently remove the jammed paper fr om the ADF . 3 Open the ADF and gently remo ve the jammed paper from the document output tray . NO TE After removing jammed paper , e ven edges of the docu[...]

LCD Messages 9-9 T roubleshooting 9 LCD Messages The f ollowing messages are displa y ed in the LCD when the machine performs a function or if it encounters an error . This section describes the general messages and those related to cop y and print functions. F or the messages related to f ax functions, see Chapter 7, "T roubleshooting," [...]

LCD Messages 9-10 T roubleshooting 9 INCORRECT P APER SIZE ↔ CASS P APER MISMA TCH Cause The size of the paper in the cassette or multi-pur pose f eeder is diff erent from that of the paper specified in <P APER SIZE> in <COMMON SETTINGS> of the Menu. Remedy Load the correct paper size or change <P APER SIZE> in <COMMON SETTI[...]

LCD Messages 9-11 T roubleshooting 9 REC . P APER JAM OPEN THE FR ONT CO VER Cause There is a paper jam. Remedy Clear the paper jam (see "Clearing Jams," on p . 9-1) and reload paper in the cassette or multi-purpose feeder . Then reset the machine b y opening the front cov er and then closing it. SUPPL Y REC . P APER TRA Y : Cause No pape[...]

Paper Feeding Problems 9-12 T roubleshooting 9 Paper Feeding Problems P aper does not f eed correctly . Q Does the cassette or multi-purpose feeder contain an appropriate quantity of sheets? A Make sure the paper stac k in the cassette or the paper in the multi-purpose f eeder does not exceed the capacity of the cassette or m ulti-pur pose f eeder [...]

Paper Feeding Problems 9-13 T roubleshooting 9 Q Does the cassette or multi-purpose feeder contain an appropriate quantity of sheets? A Make sure the paper stac k in the cassette or the paper in the multi-purpose f eeder does not exceed the capacity of the cassette or m ulti-pur pose f eeder . (See "Loading P aper ," on p . 2-4.) A Do not[...]

Paper Feeding Problems 9-14 T roubleshooting 9 P aper stack ed roughly . Q Is the proper paper loaded? A Load proper paper in the cassette or multi-purpose feeder . (See Chapter 2, "P aper Handling.") A Select <TRANSP ARENCY> in <P APER TYPE> in <COMMON SETTINGS> of the Menu. (See "Specifying the Paper T ype," [...]

Copying Problems 9-15 T roubleshooting 9 Copying Problems The machine will not make a cop y . Q Is the car tridge installed correctly? A Make sure the cartr idge is installed correctly . (See "Install the car tridge," in the Set-Up Sheet .) Q Is the sealing tape remov ed from the car tridge? A Remov e the sealing tape from the car tridge.[...]

Print Quality Problems 9-16 T roubleshooting 9 Print Quality Problems The print quality is not what you e xpect; print is not clear , has missing dots or white streaks. Q Are the size , thickness and type of the paper y ou are using within the specifications of the machine? A Check that the paper y ou are using is suppor ted b y the specification[...]

Print Quality Problems 9-17 T roubleshooting 9 Q Is the machine installed in a stable location? A Install the machine in a proper location. (See "Installation," on p. xiv .) Copies are too dark or too light. Q Is the e xposure adjusted correctly? A Adjust the e xposure correctly using [Exposure]. (See "Adjusting the Exposure (Density[...]

Printing Problems 9-18 T roubleshooting 9 Printing Problems The Alarm indicator comes on. Q Does the machine f eed paper correctly , or is there paper in the cassette or multi-purpose feeder? A Clear the paper jam, or load paper in the cassette or multi-purpose feeder . (F or instructions on clear ing paper jam, see "Clearing Jams ," on p[...]

Scanning Problems 9-19 T roubleshooting 9 Scanning Problems The machine will not scan a document. Q Did you connect the po wer cord to the machine just now? AW ait f or a while. After connecting the power cord, the machine cannot scan documents immediately . Q Is the document loaded correctly? A Remov e the document, stack it if necessary , and loa[...]

General Problems 9-20 T roubleshooting 9 General Problems The machine has no power . Q Is the power cord plugged in securely? A Check that the po wer cord is plugged securely into the machine and into the wall outlet. Inser t the power cord str aight into the power soc ket on the bac k of the machine. Do not inser t it at an angle. Otherwise, the m[...]

If You Cannot Solve the Problem 9-21 T roubleshooting 9 If Y ou Cannot Solve the Problem If you ha v e a problem with y our machine and you cannot solv e it b y referring to the inf or mation in this chapter , contact Canon Authorized Service F acilities or the Canon Customer Care Center . CA UTION If the machine makes strange noises, emits smoke o[...]

If You Cannot Solve the Problem 9-22 T roubleshooting 9[...]

CHAPTER Accessing the Machine Settings 10-1 10 Machine Settings This chapter e xplains how to adjust machine settings. The list of all the settings is also provided f or your ref erence. NO TE To specify or register the settings of the f ax function, see Chapter 8, "Machine Settings," in the F acsimile Guide . (Only for the MF5550 model.)[...]

Accessing the Machine Settings 10-2 Machine Settings 10 NO TE • F or details on submenus , see "Menu Descriptions," on p . 10-3. • After selecting the item or v alue with [ ] or [ ], press [Set] to enter the setting. • If you press [Stop/Reset] bef ore [Set] is pressed, the item you ha v e selected will not be registered. • Press [...]

Menu Descriptions 10-3 Machine Settings 10 Menu Descriptions COMMON SETTINGS Name Descriptions P APER SETTINGS Sets the paper size and paper type . 1. P APER SIZE Selects the paper size . LT R , LGL, EXECUTIV , A4, B5, ENVELOPE (COM10, MONARCH, DL, ISO-C5), FREE SIZE (HORIZONT AL (height: 76 mm to 216 mm (3" to 8 1 / 2 ")) and VER TICAL ([...]

Menu Descriptions 10-4 Machine Settings 10 (The f actor y def ault setting is in bold f ace.) * Only for the MF5550 model. COPY SETTINGS 3. AUT O CLEAR Sets the auto clear function. If the machine remains idle f or a set amount of time, the displa y returns to the standby mode. ON Sets the time until the machine returns to the standby mode . 1MIN. [...]

Menu Descriptions 10-5 Machine Settings 10 (The f actor y def ault setting is in bold f ace.) NO TE F or details on <F AX SETTINGS>, see Chapter 8, "Machine Settings ," in the F acsimile Guide. (Only f or the MF5550 model.) COPY DEF A UL T Sets the def ault settings for cop ying. 1. IMAGE QU ALITY Selects the document type. TEXT : C[...]

Menu Descriptions 10-6 Machine Settings 10[...]

CHAPTER Specifications 11-1 11 Appendix This chapter lists the specifications of the machine and the inde x. Specifications T ype Personal Desktop Platen Stationar y A utomatic Document Feeder: 30 sheets or paper stack within 5 / 16 " (8 mm) thic kness including curled sheets (guaranteed) 50 sheets (21 lb (80 g/m 2 )) or paper stack within 5[...]

Specifications 11-2 Appendix 11 F eatures are subject to change without notice due to product improv ements. F or high-quality copies, we recommended using paper and tr ansparencies recommended by Canon. Some types of paper a vailab le at office supply stores ma y not be suitable f or this machine . If you hav e any questions about paper and trans[...]

Index 11-3 Appendix 11 Index Symbols (–), (+) ke ys, 1-5 A ADF (A utomatic Document Feeder), 1-2 capacity, 3-5 jams in, 9-7 loading documents in, 3-4 paper path, 3-6 Alarm indicator, 1-5 AU TO CLEAR setting, 10-4 AU TO SOR T setting, 10-5 C Car tridge handling, 8-6 recycling, 8-7 replacing, 8-4, 8-14 storage, 8-6 CASS P APER MISMA TCH message, 9-[...]

Index 11-4 Appendix 11 weight, 3-2 Document f eed ADF, 3-4, 3-6 platen glass, 1-3, 3-3 DOCUMENT T OO LONG message, 9-9 E Energy Sav er ke y, 1-5 restoring, 1-9 setting, 1-8 ENERGY SVR TIME setting, 10-4 Enlarge/Reduce ke y, 1-5 setting, 5-6 Enlargement/Reduction, 5-6 Env elope loading, 2-7, 2-13 printing area, 2-3 Exposure automatically, 5-9 ke y, [...]

Index 11-5 Appendix 11 ke y, 1-5 Multi-pur pose f eeder, 1-2 loading an env elope, 2-13 loading paper, 2-11 paper requirements, 2-1 N Numeric keys, 1-6 O Operation panel, 1-2, 1-5 Orientation document, 2-15 paper, 2-15 Output tra y, 1-2 P P aper acceptable paper, 2-2 cassette, 1-2 f eeding problems, 9-12 jam, 2-2, 9-1, 9-7 loading, 2-4 orientation,[...]

Index 11-6 Appendix 11 S SCAN DENSITY setting, 10-5 SCAN ke y, 1-5 Scanned area, 3-2 Scanning areas, 3-2 bef orehand, 6-1 documents, 6-2 problems, 9-19 Set ke y, 1-6 SHARPNESS setting, 10-4 Size document, 3-1 marks, 3-3 print media, 2-2 Slide guides, 1-2 ADF, 1-2, 3-5 multi-purpose feeder, 2-13 Specifications, 11-1 ST ANDARD COPY QTY setting, 10-4[...]