Canon MP 190 Pixma manual

series Quick S t art Guide QT5-1498-V01 XXXXXXXX © CANON INC. 2008 PRINTED IN VIETNAM The following FINE Cartridges are compatible with this product. For information on product specific ations, please visit our website at www .usa.canon.com Photo All-In-One[...]

Getting Help from Canon Help Us Help Y ou Better Before you cont act Canon, please record the following information. Serial Number (located on the inside of the product): _____________________________________ Model Number (located on the top of the produ ct): ____________________________________ ___ Setup CD-ROM number (located on the CD-ROM): ____[...]

Photo All-In-One Quick St art Guide series[...]

© CANON INC. 2008 All rights reserved. No part of this publication ma y be transmitted or copied in any form whatsoever without the express written permission. Disclaimer Canon U.S.A., Inc. has reviewed this manual thor oughly in order that it will be an easy- to-use guide to your Canon PIXMA MP190 series Photo All-In-O ne. All statements, technic[...]

T able of Content s 1 Introduction...................... ............................... 2 Safety Precautions ......................................... 3 Before Using the Machine ............................. 6 Included It ems ................. ..................... .......... 6 Operation Panel.......................... .................... 7 Turni[...]

2 Introduction Introduction This Quick S tart Guide uses the following symbol s to indicate important information. Always o bserve the instructions indicated by these symbols. Wa r n i ng Instructions that, if ignored, could result in deat h or serious personal injury caused by incorrect operation of the equipment. These must be observed for safe o[...]

3 Safety Precautions Safety Precautions Please read the safety warnings and cautions prov ided in this manual to ensure that you use the machine safely . Do not attempt to use the mach ine in any way not describe d in this manual. Wa r n i n g Y ou may cause a n electric sh ock, fire, or damage the mach ine if you i gnore any of th ese safety preca[...]

4 Safety Precautions Cleaning the machine Use a damp cloth to clean the machine. Never use flammable solvents such as alcohol, benzene or thinners. If flammable solvents come in contact with electrical components inside the machine, it could cause a fire or electric shock. Always unplug the machine from the power outlet before cleaning the machine [...]

5 Safety Precautions Working around the machine Never put your hands or fingers in the machine while it is printing. When moving the machine, carry the machine at both ends. Do not hold the rear side of the machine. Do not place any object on the machine. Do not place metal objects (paper clip s, staples, etc.) or containers of flammable solvents ([...]

6 Before Using the Machine Before Using the Machine Included Items Check that all the following items are in the box . If anything is missing or damaged, contact your Canon Service representative. z Machine z Setup CD-ROM (Includes dr ivers, applications, and manuals) z Easy Setup Instructions (Setup Sheet) z Quick S tart Guide z Canon Black and Co[...]

7 Before Using the Machine Operation Panel (1) ON button / Power lamp T urns the machine on and off. Lights or flashes green to indicate the power status. Before turning on the machine, make sure the Document Cover is closed. (2) LED (Light Emitting Diode) Displays the number of copies, Maintenance men u selections or the operational status. (3) [+[...]

8 Before Using the Machine (8) Color button* S tarts color copying. Also, finalizes your selection for the menu or setting item. (9) Black button* S tarts black & white copying. Also, finalizes your selection for the menu or setting item. (10) (Maintenance) button Accesses the Maintenance menu. (1 1) Fit to Page butto n / Fit-to-Page lamp Enabl[...]

9 Before Using the Machine T urning the Machine On and Off T urn on the machine before pr inting.  T urning on the Machine 1 Press the ON button to turn on the machine. The Power lamp flashes and then remains lit green. 2 If you are using the machine connected to a computer , turn on your computer .  T urning off the Mac hine 1 T o turn off t[...]

10 Before Using the Machine z Screen-saver M ode The LED goes out if the machine is not operated for about five minutes*. Perform a print operation to resto re the display . * Y ou cannot change the wait time before the LED goes out. Note When you wa nt to restore th e display , perform a print operation or press any bu tton except for th e ON butt[...]

11 Before Using the Machine Handling the Original Document This section describes how to load t he or iginal document on the Platen Glass.  Original Document Requirements The original documents you load on the Platen Gl ass for copying or scanning must meet these requirements:  Loading Original Document s Load originals to copy or scan on the[...]

12 Before Using the Machine Loading Printing Paper This section describes how to load printing paper in the Rear Tray .  Using S pecialty Media Canon recommends that you use Canon genuine media to ensure optimal print qua lity . z Photo Quality Media z Glossy Photo Paper z Matte Photo Paper z Photo Paper Plus Glossy z Photo Paper Plus Glossy II [...]

13 Before Using the Machine  Paper Handling z Recommended Paper and Requirements *1 Paper with a Mode l Number is Canon specialty media. R efer to the instruction manual supplied with the paper for detailed informat ion on the printable side and notes on handling paper . For information on the paper sizes available for each Canon genuine paper ,[...]

14 Before Using the Machine *6 We recommend that you remove the p revious ly printed sheet or envelope from the Paper Output T ray before continuously prin ting to avoid blur s and discoloration. z Media T ypes Y ou Cannot Use Do not use the following types of paper . Usi ng such paper will not only produce unsatisfactory results, but can also caus[...]

15 Before Using the Machine  Loading Paper 1 Flatten the four corners of the paper before loading it. Import ant z Y ou cann ot print on post cards af fixed with phot os or stickers. z Always lo ad paper in p ortrait orientation (A). Loa ding paper in landsca pe orientati on (B) can cause the paper to be jammed. Note z We recommend using ge nuin[...]

16 Before Using the Machine 2 Prepare to load paper . (1) Open the Paper Support, then pull out the Paper Support Extension. (2) Open the Paper Output Tr ay fully . If it is not opened fully , an error may occur . (3) Open the Output Tray Extension. (4) Adjust the position of the Paper Thickness Lever . The Paper Thickness Lever switches the cleara[...]

17 Before Using the Machine  Loading Envelopes Use either European DL or US Comm. Env . #10-sized e nvelope. With proper printer driver settings, the a ddress will be printed according to the dire ction of envelope. 1 Prepare the envelopes. z Press down on all four corners and edges of the envelop es to flatten them. z If the envelopes are curle[...]

18 Before Using the Machine 2 Load the envelop es. (1) Load the envelope against the right side of the Rear Tray . Load with the address side facing UP and the rear flaps DOWN on the left. Up to 10 envelopes can be loaded at once. (2) Pinch the Paper Guide and slide it against the left side of the envelope. Do not slide the Paper Guide too strong. [...]

19 Before Using the Machine  Loading Small-Sized Paper Y ou can use 4" x 6" / 10 x 15 cm and 5" x 7" / 13 x 18 cm- sized papers. 1 Load the paper . (1) Load the small-sized paper against the right side of the Rear Tray with the print side facing UP . (2) Pinch the Paper Guide and slide it against the left side of the paper st[...]

20 Copying Copying Making Copies This section describes the ba sic procedure to make copies. 1 T urn on the machine . See “T urning the Machine On and Off” on page 9. 2 Load paper . See “Loading Printing Paper” on page 12. 3 Load the original on the Platen Glass (A). See “Loading Original Documents” on page 1 1. 4 S pecify the copy sett[...]

21 Copying Changing the Copy Settings  Setting The Default Page Size Y ou can switch the size of paper loaded in the Rear Tray between A4 and Letter . 1 Press the Maintenance button repeatedly until d appears. 2 Press the Black button to select A4, or the Color button to select Letter . Using Useful Copy Function For details, refer to “Fit-to-[...]

22 Printing from Your Computer Printing from Y our Computer This section describes procedure for basic printing. Printing with Windows 1 T urn on the machine and load the paper in the machine. See “T urning the Machine On and Off” on page 9 and “Loading Printing Pap er” on page 12. 2 Create a document or open a fi le to print using an appro[...]

23 Printing from Your Computer Printing with Macintosh 1 T urn on the machine and load the paper in the machine. See “T urning the Machine On and Off” on page 9 and “Loading Printing Paper” o n page 12. 2 Create a document or open a fi le to print using an approp riate application software. 3 Select Page Setup on the application software’[...]

24 Scanning Images Scanning Images Y ou can scan images from the machine to a com puter without printing the m and save them in popular image types such as JPEG , TIFF , bitmaps, or PDF . If you a re scanning printed text, you can use the OCR (Optical Character Recognition) software to convert it to text data. Scanning Methods Y ou can select from [...]

25 Routine Main tenance Routine Maintenance List of Maintenance Codes T o perform maintenance of the machine, pre ss the Maintenance button repeatedly until the desired code is displayed on the LED, then press the B lack or Color button. Maintenance Code Operation See Prints the nozzle check pattern. “Printing the Nozzle Check Pattern” on page [...]

26 Routine Maintenance When Printing Becomes Fain t or Colors Are Incorrect When printing becomes faint or colors are incorre ct, the print head nozzles on FINE Cartridges are probably clogged. Print the nozzle check pattern to confirm the co ndition of the nozzles and then perform Print Head Cleaning. If print results are not satisfactory , perfor[...]

27 Routine Main tenance Printing the Nozzle Check Pattern Print the nozzle check pattern to determine whether the ink ejects properly from the print head nozzles. 1 Make sure that the machine is turned on, then load a she et of A4 or Letter-si zed plain paper in the Rear Tray . 2 Open the Paper Output Tray , then open the Output Tray Extension. Set[...]

28 Routine Maintenance Examining the Nozzle Check Pattern Examine the nozzle check pattern, and perform cleaning if necessary . 1 Check the nozzle check pattern you printed. (1) If lines of this pattern are missing, the print head nozzles need cleaning. Example: When lines are missing (Black ink) (2) If these patterns have white streaks, the print [...]

29 Routine Main tenance Print Head Cleaning Clean the Print Head if lines are missing or if white streaks appear in the printed nozzle check pattern. Cleaning unclogs the nozzle s and restores the print head condition. Note that cleaning the Print Head causes used ink to be absorbed in t he ink absor ber . Cleaning the Pr int Head consumes ink, so [...]

30 Routine Maintenance Print Head Deep Cleaning If print quality does not impr ove by standard Print Head Cleaning, try Print Head Deep Cleaning, which is a more powerful process. Note that cl eaning the Print Head causes used ink to be absorbed in the ink absorber . Print Head Deep Cleaning consum es more ink than standard Print Head Cleaning, so [...]

31 Routine Main tenance Aligning the Print Head If ruled lines are printed misaligned or print result s are otherwise unsatisfactory , adjust the print head position. 1 Make sure that the machine is turned on, then load a she et of A4 or Lette r-sized plain paper in the Rear Tray . 2 Open the Paper Output Tray , then open the Output Tray Extension.[...]

32 Routine Maintenance (2) Repeat the procedure until you finish selecting the pattern number for column L. (3) Place the Print Head Alignment Sheet face-down on the Platen Glass. When placing the Print Head Alignment Sheet, place the front side down and align the upper left corner of it with the alignment mark as shown in the figure below. (4) Mak[...]

33 Routine Main tenance Replacing a FINE Cartridge This section explains the way to confirm the ink status and the procedure to replace FINE Cartridges. When ink runs out or other errors occur , an error code is displayed on the LED to inform you of the error . See “An Error Code Is Displayed on the LED” on page 44 and confirm how to handle it.[...]

34 Routine Maintenance z With the Computer Scr een Y ou can confirm the status of each FINE Cartri dge on the printer status monitor (Windows) and Canon IJ Printer Utility (Macintosh). (A) Confirm whether any sy mbols are displayed here. (C) The Ink lamp lights. Ink is low . Y ou can co ntinue printing for a while, but w e recommend you to have a n[...]

35 Routine Main tenance Follow the procedure below to open each of th e confirmation screens. 1 Open the printe r properties dialog box. Refer to “Opening the Printer Propert ies Dialog Box Directly f rom Control Panel” in “Opening the Printer Properties Dialog Box (Windows)” of the User ’s Guide on-screen manual. 2 Click Vi ew Printer S [...]

36 Routine Maintenance  Replacing FINE Ca rtridges When FINE Cartridges run out of ink, re place them using the followin g steps. Import ant Handling FINE Cartridges z Do not touch t he electric al contacts or Print He ad Nozzles on a FI NE Cartridge. The machine may not print out properl y if you touc h it. (A) Electrica l Contact s (B) Print H[...]

37 Routine Main tenance 1 Open the Paper Outpu t T ray . 2 Make sure tha t the machine is turne d on, lift the Scanning Unit (Cover), then pull the Scanning Unit Support (A) down into place. The FINE Cartridge Holder moves to the left. 3 Remove the empty FINE Cartridge. (1) Push down the FINE Cartridge. (2) Remove the FINE Cartridge. Caution z Do n[...]

38 Routine Maintenance 4 Prepare the replacement FINE Cartridge. (1) Unpack a new FINE Cartridge and remove the orange protective tape (A) gently . 5 Install the FINE Cartridge. (1) Insert a new FINE Cartridge all the way into the appropriate slot. The Black FINE Cartridge should be installed into the left slot ( ) and the Color FINE Cartridge shou[...]

39 Routine Main tenance 6 Lift the Scanning Unit (Cover) slightly to set the Scanning Unit Support back to its original position, and then ge ntly close the Scanning Unit (Cover). Keeping the Best Printing Result s T o avoid drying of the Print Head and cl ogging of the no zzles, note the following.  When Y ou T urn Off the Machi ne Follow the p[...]

40 Routine Maintenance Cleaning Y our Machine This section describes the cleaning procedure that is needed to maintain your machine.  Wiping Off Dirt on th e Machine Be sure to use a soft cloth such as eyeglas ses cleaning cloth and wipe off dirt on the surface with it gently . Smooth out wrinkles on the cloth if necessary b efore cleaning.  [...]

41 Routine Main tenance  Cleaning the Paper Feed Roller ( Roller Cleaning) Clean the paper feed roller if paper is not fed pr operly . Cleaning the paper feed roller will wear the roller , so perform this only when necessary . 1 Make sure that the machine is turne d on, and then remove any paper from the Rear T ray . 2 Open the Paper Output Tray[...]

42 Routine Maintenance 1 Make sure that the machine is turned on, and then remove an y paper from the Rear T ray . 2 Open the Paper Output Tray , then open the Output Tray Extension. 3 Fold a single sheet of A4 or Letter-sized plain paper in half widthwise, and then unfold the paper . 4 Load this and only this sheet of paper in the Rear Tray with t[...]

43 Troubleshooting T roubleshooting This section describes troubleshooting tips for problems you ma y encounter when using the machine. z “An Error Code Is Displayed on the LED” on page 44 z “LED Cannot Be Seen At All” on page 46 z “Cannot Install the MP Drivers” on page 47 z “Cannot Connect to Computer Properly” on page 48 z “Pri[...]

44 Troubleshooting An Error Code Is Displayed on the LED If an error code is displayed on the LED, take the corresponding a ction described below .  Alarm Lamp Is Lit Orange When a printer error occurs, the Alarm lamp is lit orange. The number displayed on the LED indicates the type of error that has occurred. Check the error code displayed on t[...]

45 Troubleshooting E, 1, 3 Ink level cannot be detected. Ink may have run out. The function for detecting the remaining ink level will be disabled since the ink level cannot be correctly detected. If you want to continue printing without this function, press the Stop/Reset button for at least 5 seconds. Canon recommends to use new genuine Canon car[...]

46 Troubleshooting  Power Lamp Flashes Green and Alarm Lamp Flashes Ora nge Alternately The Power and Alarm lamps flash alternately as shown below . Disconnect the USB cable from the machine, tu rn the machine off, then unplug the machine from the power supply . Plug the mach ine back in and turn the machine back on. If the problem is not resolv[...]

47 Troubleshooting Cannot Inst all the MP Drivers Cause Action Unable to proceed beyond the Printer Connection screen. If you were unable to proceed beyond the Printer Connection screen, f ollow the procedure below to reinstall the MP Drivers. Note In Windows Vista, “ The printer is not detected. Check the connection. ” may be displayed dependi[...]

48 Troubleshooting Cannot Connect to Computer Properly  Printing or Scanning S peed Is Slow / Hi-S peed USB Connection Does Not Work  “This device can perform fast er” Message Is Displayed Installation procedure not followed correctly . Follow the procedure described in your setup sheet for proper installation. If the MP Drivers were not [...]

49 Troubleshooting Print Result s Not Satisfactory If the print result is not satisfactory such as white streaks, misalig ned lines, and uneven colors, confirm the paper and print quality settings first. z Check1: Do t he pag e size and media type s ettings match the size and type of the loaded paper? When these settings are incorrect, you cannot o[...]

50 Troubleshooting  Printing Does Not S tart/Print ing Is Blurred/Colors Are Wrong/S traight Lines Are Misaligned  White Str eaks  Printed Paper Curls or Has Ink Blot s Cause Action The media is loaded with the wrong side facing upwards. When using paper with one printable surface, make sure the paper is loaded with the printable side faci[...]

51 Troubleshooting  Printed Surface Is Scratched/Paper Is Smudge d Cause Action Printing on inappropriate type of paper . z Check to see if the paper you are printing on is not too thick or curled. See “Media T ypes Y ou Cannot Use” on page 14 to make sure that the paper you are using is suitable. If the paper is curled, see “Paper is curl[...]

52 Troubleshooting  Colors Are Uneven or Str eaked Print Result s Not Satis factory When Copying If these do not resolve the problem, also see “Print Results Not Satisfactory” on page 49. Printing beyond the recommended printing area. If you are printing beyond the recommended printing area of your printing paper, the lower edge of the paper[...]

53 Troubleshooting Printing Does Not St art Paper Does Not Feed Properly Cause Action Unnecessary print jobs are left in queue. / Computer problems. Restarting your computer may solve the problem. If there are any unnecessary print jobs, follow the procedure below to delete them. (1) Open the printer properties dialog box. Refer to “Opening the P[...]

54 Troubleshooting T oo much paper loaded. Make sure that the paper stack does not exceed the paper support load limit. However , proper feeding of paper may not be possible at this maximum capacity depending on the type of paper or environmental conditions (either very high or low temperature and humidity). In such cases, reduce the sheets of pape[...]

55 Troubleshooting Paper Jams Important When you turn off the mach ine to remove t he jammed paper, can cel the print jo b before tu rning off the machine. See “Printing f rom Y our Comput er” in the User ’s Guide on-scree n manual. Cause Action Paper jammed in the Paper Output Slot or the Rear Tray . Remove the paper following the procedure [...]

56 Troubleshooting Message Appears on the Computer Screen  Service Error 5 100 Is Displayed  Writing Error/Output E rror/Communication Error Cause Action Movement of the FINE Cartridge Holder is blocked. Cancel printing from your computer, turn of f the machine. Then clear the paper jam or foreign object that is preventing the FINE Cartridge [...]

57 Troubleshooting  Error Number: 300 Is Displayed  Error Number: 1700/171 0 Is Displayed  Ink Info Number: 1688 Is Displayed  Ink Info Number: 1686 Is Displayed Cause Action The machine is not ready . Confirm that the Power lamp is lit green. If the Power lamp is off, turn the machine on. While the Power lamp is flashing green, the mac[...]

58 Troubleshooting The Document Co ver Comes Off Scanning Problems  ScanGear W on’t St art  Other Scanning T roubles Refer to the Scanning Guide on-screen manual. Cause Action The Document Cover was opened too hard. If the Document Cover is opened too hard, it may come off. Reattach it according to the following procedure. (1) Insert the pr[...]

59 Appendix Appendix How to Use the Document ation Provided Printed Documentatio n Setup Sheet Be sure to read this sheet first. This sheet includes instructions for se tting up your machine and getting it ready for use. Quick St art Guide (This guide) Read this guide when starting to use the mach ine. After following instructions in your setup she[...]

60 Appendix Reading the On-screen Manuals For detailed instructions on installing the on-screen manuals, refer to your setup sheet. Y ou can view the on-screen manuals in the following way: T o view the on-scr een manual, double-click the XXX On-screen Manual shortcut icon on the desktop, or click Start > All Programs (or Programs ) > Canon X[...]

61 Appendix Solution Menu (Windows Only) This menu screen helps you to easily l aunch bundled applications or on-scr een manuals. Also, you can easily access us eful web sites to get tips on how to use your machine. Experience how easy it is to laun ch menu items by using the menu screen that appears automatically when your computer starts up. For [...]

62 Appendix S pecifications General Specifications Printing resolution (dpi) 4800 (horizont al)* x 1200 (vertical) * Ink droplets can be placed with a pitch of 1/4800 inch at minimum. Interface Hi-S peed USB* * A computer that complies with Hi-Speed USB standard is required. Since the Hi- S peed USB interface has full backward compatibility with US[...]

63 Appendix z Some functions may not be available with Windows Media Center . z T o upgrade from Wind ows XP to Windows Vista, first uninstall software bundled with the Canon inkjet printer . S pecifications are subjec t to change without notice. Minimum System Requirements Note Conform to the ope rating syst em’s requirements when hi gher than t[...]

64 Appendix Legal Limit ations on Use of Y our Product and Use of Images It may be unlawful to make copies of, scan, print, or use reproductions of the following documents. The list provided is non-exhau stive. When in doub t, check with a legal repr esentative in your jurisdiction. z Paper money z Money orders z Certif icates of deposi t z Postage[...]

65 Appendix Users in the U.S.A.  Regulatory Information FCC Notice (U.S.A. Only) For 120V , 60Hz model Model Number: K10320 This device complies with Part 15 of the FCC Ru les. Operation is subjec t to the following two conditions: (1) This device may not cause harmful in terference, and (2) this device must accept any interference received, inc[...]

66 Appendix This limited warranty shall only apply if the Pr oduct is used in conjun ction with compatible computers, peripheral equipment and software. Canon USA shall have no responsibility for such items except for compatible Canon brand peripheral equipment covered by a separate warranty (“Separate W arranty”). Repairs o f such Canon brand [...]

67 Appendix PURCHASER OF THE PRODUCT OR THE PERSO N FOR WHOM IT W AS PURCHASED AS A GIFT , AND ST A TES YOUR EXCLUSIVE REMEDY . Canon USA offers a range of customer technical support* options: z Interactive troubleshooting, e-mail technical s upport, the latest driver downloads and a nswers to frequently asked questions ( www.canontechsupport.com )[...]

68 Appendix Canon U.S.A., Inc. One Canon Pla za Lake Success, NY 1 1042 USA ©2008 Canon U.S.A., Inc. Canon is a register ed trademark of Canon Inc. in the United St ates and may also be a registered trademark in other countries.[...]

69 Index Index A Appendix 59 B Before Using the Machine 6 C Canon U. S.A., INC. L IMITED WARRA NTY - U.S.A. only 65 Cleaning exterior 40 inside 41 platen glas s and document co ver 40 protrusion s inside the ma chine 42 roller 41 Copying 20 E Error Code 44 H Handling the Original Docu ment 11 L Legal Limit ations on Use of Your Product a nd Use of [...]

70[...]

Getting Help from Canon Help Us Help Y ou Better Before you cont act Canon, please record the following information. Serial Number (located on the inside of the product): _____________________________________ Model Number (located on the top of the produ ct): ____________________________________ ___ Setup CD-ROM number (located on the CD-ROM): ____[...]

series Quick S t art Guide QT5-1498-V01 XXXXXXXX © CANON INC. 2008 PRINTED IN VIETNAM The following FINE Cartridges are compatible with this product. For information on product specific ations, please visit our website at www .usa.canon.com Photo All-In-One[...]