Canon MP970 manual

Photo All-In-One Quick S t art Guide The following ink tanks are compatible with this product. For information on product specificat ions, p lease visit our website at www .usa.canon.com QT5-1 193-V01 XXXXXXXX ©CANON INC.2007 PRINTED IN THAILAND series Quick St art Guide[...]

Getting Help from Canon Help Us Help Y ou Better Before you cont act Canon, please record the followin g information. Serial Number (located on the inside of the product): ________________________________________ Model Number (located next to the LCD ): ___________________________________________ ______ Setup CD-ROM number (located on the CD-ROM): [...]

Photo All-In-One Quick St art Guide[...]

Canon PIXMA MP970 series Photo All-In-One Quick S tart Guide. Copyright This manual is copyrighted by Canon U.S.A., Inc. wi th all rights reserved. Under the copyright laws, this manual may not be reproduced in an y form, in whole or in part, without the prior written consent of Canon U.S.A., Inc. © 2007 Canon U.S.A., Inc. Disclaimer Canon U.S.A.,[...]

T able of Content s 1 Before Using the Machine ............................. 2 How to Naviga te Menus on the LCD .............. 2 Turning the Machine On and Off ... ................. 5 Handling the Ori ginal Document ..................... 7 Loading Prin ting Paper ........... ........................ 9 Hints for Handling the Paper Sour ces .. .....[...]

2 Before Using the Machine Before Using the Machine How to Navigate Menus on the LCD Y ou can display the menu screen or setting scr een and use various functions on the LCD. This section describes about the basic operation of the menu screen and buttons on the Operatio n Panel. (1) HOME screen (2) Function buttons See “Operation of Other Buttons[...]

3 Before Using the Machine  Basic Operation This section describes the op erat ion to navigate menus with the Easy-Scroll Wheel , [ , ] , and OK buttons, taking the HOME screen as an example. 1 Press the HOME button. The HOME screen will be displayed. 2 Tu r n t h e Easy-Scroll Wheel to select the mode, then press the OK button. Y ou can turn th[...]

4 Before Using the Machine  Operation of Other Butt ons z Function Buttons T wo Function buttons enable you to select menus displayed at the bottom of the LCD. The screen that appears when you press a F unction butto n depends on the screen that is displayed and which Func tion button you press. (1) Left Function button When you press the left F[...]

5 Before Using the Machine T urning the Machine On and Off T urn on the machine befo re printing.  T urning on the Machine Before turning on the machine, confirm the following. z The Print Head and ink tanks are installed into place. If you are using the machine connected to a computer, confirm also the following. z The machine is connected to y[...]

6 Before Using the Machine  T o Save Energy This machine has the following two modes that allow you to save energy . z Screen-saver M ode The LCD goes out if the machine is not operated for about five minutes * . * Y ou cannot change the wait time before the LCD goes out. z Power Save Mode The machine enters the Power save mod e if not operated [...]

7 Before Using the Machine Handling the Original Document This section describes how to load t he or iginal document on the Platen Glass.  Original Document Requirements The original documents you load on the Platen Gl ass for copying or scanning must meet these requirements:  Loading Original Document s Load originals to copy or scan on the [...]

8 Before Using the Machine 2 Gently close th e Document Cover . Note The machine can not scan the sha ded area in the figure be low . (A) (B) (A) 0.04 inches / 1 mm (B) 0.04 inches / 1 mm[...]

9 Before Using the Machine Loading Printing Paper This section describes how to load printing paper in the Rear Tray and the Cassette.  Using S pecialty Media Canon recommends that you use Canon genuine media to ensure optimal print qua lity . Note z At purcha se, the machine is se t to feed from the Rear Tray . If you a re printing without ch a[...]

10 Before Using the Machine  Paper Handling z Recommended Paper and Requirements Media T ype Model *1 Paper Support Load Li mit Paper Output T ray Load Limit Media T ype Rear T ray Cassette Machine Setting Printer Driver Setting Plain Paper *2 — 150 sheets 150 she ets 50 sheets Plain paper Plain Paper Envelopes *3 — 10 envelopes 5 envelopes [...]

11 Before Using the Machine *1 Paper with a Model Number is Canon specialt y med ia. Refer to the instruction manual supplied with the paper for detailed information on the printable side and notes on handling paper . Fo r information on the paper sizes av ailable for each Canon genuine paper , visit our website. Y ou may not be able to purchase so[...]

12 Before Using the Machine z Media T ypes Y ou Cannot Use Do not use the following types of paper . Usi ng such paper will not only produce unsatisfactory results, but can also cause the machine to jam or malfunction. Additionally , when printing on A5 or smaller sized paper , do not use paper thi nner than a postcard, including plain paper or not[...]

13 Before Using the Machine  If Y ou Print Regularly on Photo Paper as well as on Plain Paper If you use photo paper as much as plain paper , you can loa d photo paper in the Rear T ray and plain paper in the Cassette. This way , you can switch the paper source according to the type of paper just by pressing the Paper Feed Switch . Y ou can also[...]

14 Before Using the Machine  If Y ou Print Mainly on Plain Paper Y ou can load plain paper of the same size in bot h paper sources, and set the printer d river to automatically switch the paper source when ei ther paper source runs out of paper during printing. (A) Rear Tray: Load plain paper (B) Cassette: Load plain paper (B) (A)[...]

15 Before Using the Machine Changing the Paper Source Each time you press the Paper Feed Switch , the paper source to be used switches between the Rear T ray an d the Cassette. The paper feeds from the paper source whose lamp is lit. (A) Rear T ray lamp (B) Cassette lamp (C) Paper Feed Switch Important When Printing from Y our Compute r If a settin[...]

16 Before Using the Machine Loading Paper  Loading Paper in the Rear T ray 1 Flatten the four corners of the paper before loading it. Important z If you cut pl ain paper to 4" x 6" / 101.6 x 152 .4 mm, 5" x 7" / 127.0 x 177. 8 mm, or 2.13" x 3. 39" / 54.0 x 86.0 mm (credit card- size) for a trial print, it can cause[...]

17 Before Using the Machine 2 Prepare to load paper . (1) Open the Sheet Feeder Cover and pull out the Paper Support. Put your finger in the rounded indent of the Paper Support and pull it out until it stops. (2) Open the Paper Output Tr ay . Put your finger in the center of the top of the Paper Output Tray and open it gently . (3) Open the Output [...]

18 Before Using the Machine  Loading Paper in the Cassette Some types and sizes of paper are not loadable in the Cassette and require the use of the Rear T ray . If you intend to use only the Cassette, chec k for any usage r estrictions in advance. See “Paper Handling” on page 10. 1 Flatten the four corners of the paper before loading it. Se[...]

19 Before Using the Machine 4 Insert the Cassette into the machine. Push the Cassette all the way into the machine. 5 Prepare the Paper Output T ray . (1) Open the Paper Output Tr ay . Put your finger in the center of the top of the Paper Output Tray and open it gently . (2) Open the Output Tray Extension. (3) Press the Paper Feed Switch so that th[...]

20 Before Using the Machine Loading Envelopes Use either European DL or US Comm. Env . # 10-sized envelope.  Loading Envelopes in the Re ar T ray 1 Prepare the envelopes. z Press down on all four corners and edges of the envelop es to flatten them. z If the envelopes are curled, hold the opposite cor ner s and gently twist them in the opposite d[...]

21 Before Using the Machine 2 Load the envelop es. (1) Load the envelope against the Cover Guide (the right side of the Paper Support). Load with the address side facing UP and the rear flaps DOWN on the left. Up to 10 envelopes can be loaded at once. (2) Pinch the Paper Guide and slide it against the left side of the envelope. (3) Press the Paper [...]

22 Before Using the Machine  Loading Envelopes in the Ca ssette 1 Prepare the envelopes. See “Prepare the envelopes.” on page 20. 2 Load the envelop es. (1) Align the envelope stack against the right side of the Cassette. Load with the address side facing DOWN. The flap of the envelope will appear facing UP on the left side. Up to 5 envelope[...]

23 Before Using the Machine Loading Small-Sized Paper Y ou can use 4" x 6" / 101.6 x 152.4 mm, 5" x 7" / 127.0 x 177.8 mm, and Credit card-sized papers.  Loading Small-Sized Paper in the Rear T ray (1) Load the small-sized paper against the Cover Guide (the right side of the Paper Support) with the print side facing UP . (2) [...]

24 Before Using the Machine  Loading Small-Sized Paper in the Ca ssette (1) Align the paper stack against the right side of the Cassette with the print side facing DOWN. (2) Slide the Paper Guides against the sides of the paper stack. (3) Press the Paper Feed Switch so that the Cassette lamp lights. (4) S pecify the page size and media type sett[...]

25 Copying Copying Making Copies This section describes the basic procedure to make copies. For details, refer to “Copyin g” in the User ’s Guide on-screen manual. 1 T urn on th e machine. See “T urning the Machine On and Off” on p age 5. 2 Make sure that Copy is selected on the HOME screen, then press the OK button. 3 Load paper . See ?[...]

26 Copying (1) Magni fication S pecify the reduction/enlargement method. For details, refer to “Reducing or Enlarging a Copy” in “Making Copie s” of the User ’s Guide on-screen manual. (2) Intensity S pecify the intensity . For details, refer to “Changing Intensity Setting” in “Making Copies” of the User’s Guide on-screen manual[...]

27 Printing from a M emory Card Printing from a Memory Card Memory Cards Supporte d by This Machine The following memory cards are compatible with this machine. *1 Use the special adapter provided with the card. *2 Use “SD Card Adapter” pr ovided with the card. *3 Requires purchase of a separate compact flash card adapter for xD-Picture Card. M[...]

28 Printing from a M emory Card Inserting the Memory Card 1 T urn on th e machine. See “T u rning the Machine On and Off” on page 5. 2 Open the Card Slot Cover . 3 Insert only on e memory card into the Card Slot. z How to insert Insert a memory card with the labeled side facing up. *1 Be sure to attach the memory card to the special adapter bef[...]

29 Printing from a M emory Card 4 Confirm that the Access lamp has lit up. 5 Close the Card Slot Cover . Removing the Memory Card 1 Open the Card Slot Cover . 2 Make sure that the Access lamp is li t, then rem ove the memo ry card. 3 Close the Card Slot Cover . Printing Photographs Saved on a Memory Card 1 Prepare for printing. (1) T urn on the mac[...]

30 Printing from a M emory Card (4) Press the OK button. 5 S tart printing. (1) Confirm the print setting. T o change the settings, select the item and press the OK button. (2) Confirm the total number of copies for the selected photos. (3) Press the Color button. The specified number of copies of each photo will be printed.  Setting Items z Pri[...]

31 Printing from a M emory Card z Advanced Print Settings Screen When you press the left Function button in the print settings confirmation screen, the Auto image fix screen is displayed. When Auto image fix ON is selected, the scene or p erson’s face of a shot photo is recognized and the most suitable correction for each photo is made automatica[...]

32 Printing from a M emory Card (1) Date *1 Activate/deactivate to print the shooting da te on a photo. (2) File no. *1 Activate/deactivate to print the file no. on a photo. (3) Red eye correc. *1 Corrects red eyes in portraits caused by flash photography . (4) Vivid photo *1 Makes green and blue more lively . (5) Photo opt. pro *1 Automatically op[...]

33 Printing from a M emory Card Using Useful Printing Functions Layout print Prints photos you pasted in the specified layout. Sticker print Prints your favorite photo with a frame on Canon Photo S tickers. DPOF print Prints according to the Digital Print Order Format (DPOF) settings on your digital camera, if you have specified them. Captured info[...]

34 Printing from a M emory Card Printing by Using the Photo Index Sheet 1 T urn on the ma chine, and load A4 or Letter-sized plain paper . See “T u rning the Machine On and Off” on page 5 and “Loading Printing Paper” on page 9. 2 Make sure that the proper paper source is selected. See “Changing the Paper Source” on page 15. 3 Select Pho[...]

35 Photo Printing from Printed Phot o or Film Photo Printing from Printed Photo or Film Y ou can scan photos and 35 mm film into and then print them from the machine. For film, both film strips (six connected frames per strip after r egular developing) and slides (one frame per mounted slide) are supported. V arious effects can be applied to the im[...]

36 Photo Printing from Printed Photo or Film 4 Lift the Document Cover , remove the F A U Protective Sheet from the Document Cover , and then remove the Film Guide (A) from the rear of the F AU Protective Sheet. 5 Mount film in the Film Guide and load it on the Platen Glass. z Mounting a 35 mm Film Strip: (1) On the Film Guide (B), open the Film Ho[...]

37 Photo Printing from Printed Phot o or Film (4) With the mark on the Film Guide facing up, align the Film Guide with the grooves on the right and left sides of the Platen Glass. (5) Confirm that the front side of the film (the side showing the correct image) faces down. z Mounting a 35 mm Slides: (1) On the Film Guide, open the Film Holder . Sque[...]

38 Photo Printing from Printed Photo or Film 6 Gently close the Document Cover and press the Color button. Printing Scanned Photographs 1 Prepare for printing. (1) Scan a photo or a film. See “Scanning a Photo” on page 35 or “Scanning a Film” on page 35. (2) Load paper . See “Loading Printing Paper” on page 9. 2 Select the prin t menu. [...]

39 Photo Printing from Printed Phot o or Film 4 S tart printing. (1) Confirm the print setting. T o change the settings, select the item and press the OK button. (2) Confirm the total number of copies for selected photos. (3) Press the Color button to print in color, or the Black button to print in black & white. The specified number of copies [...]

40 Printing from Your Computer Printing from Y our Computer This section describes procedure for basic printing. Printing with Windows 1 T urn on th e machine and load the paper in the machine. See “T u rning the Machine On and Off” on page 5 and “Loading Printing Paper” on page 9. 2 Create a document or open a fi le to print using an appro[...]

41 Printing from Your Computer Printing with Macintosh 1 T urn on th e machine and load the paper in the machine. See “T u rning the Machine On and Off” on page 5 and “Loading Printing Paper” on page 9. 2 Create a document or open a fi le to print using an appropriate app lication software. 3 Select Page Setup on the application software’[...]

42 Scanning Images Scanning Images Y ou can scan images from the machine to a com puter without pr inting them and save them in popular image types, such as JPEG , TIFF , bitmaps, or PDF . T he scanned data can be sent to one of the computers connected over a network as well as to a computer connected via U SB. If you are scanning printed text, you[...]

43 Scanning Images 6 Select the docume nt type , then press the OK button. 7 Select the scan ope ration, then press the OK button. 8 Press the Color or Black button. The operation to be performed after scanning the original depends on the scan operation setting you have selected in step 7. For details on how to modify the operation settings, re fer[...]

44 Printing Photographs Directly from a PictBridge Compliant Device Printing Photographs Directly from a PictBridge Compliant Device Y ou can connect a PictBridge compliant device such as a digital camera, camcorder , or mobile phone using a USB cable recommended by the device’s manufacturer , and print recorded images directly without using a co[...]

45 Printing Photographs Directly from a PictBridge Compliant Device 2 Connect the PictBridge compliant device to the machine. (1) Make sure that the PictBridge compliant device is turned off. (2) Connect the PictBridge compliant device to the machine using a USB cable recommended by the manufacturer of the device. The device turns on automatically [...]

46 Printing Photographs Directly from a PictBridge Compliant Device About PictBridge Print Settings  Settings on a Pic tBridge Compliant Device This section describes the print settings on a PictBridge compliant device. When operating the device, be sure to follow the instruct ions giv en in the instruction manual of your PictBridge compliant de[...]

47 Printing Photographs Directly from a PictBridge Compliant Device z Layout Setting V arious layout optio ns are available. z Bordered/Borderless: Y ou can select whether or not to print an image with a bor der . z N-up: Y ou can use this option when printing on sticker paper , or A4- or Letter- sized paper . S ticker paper: When you select 10 x 1[...]

48 Printing Photographs Directly from a PictBridge Compliant Device  Setting on the Machine This section describes the PictBr idge print settings on the machine. Set the print settings to Default on the PictBridge comp liant device when you want to print according to the settings on the machine. z Displaying the PictBridge Settings Scr een and S[...]

49 Printing Photographs Directly from a PictBridge Compliant Device z Setting Items *1 Set the items in this column to Default on the PictBridge compliant device when you want to make settings on the machine. *2 When Manual correction is selected, the items (5) to (14) are available to specify . No. Setting Item Description Corresponding Setting of[...]

50 Routine Maintenance Routine Maintenance Replacing an Ink T ank This section explains the way to confirm the in k status and the procedure to replace ink tanks. When ink runs out or other errors occur , an error message is displayed on the LCD to inform you of the error . See “An Error Message Is Displayed on the LCD” on page 74 and confirm h[...]

51 Routine Main tenance An error message may be displayed on the LCD durin g printing. z With the Ink Lamp s Y ou can confirm the status of each ink tank by the ink lamps. Open the Scanning Unit (Printer Cover) of the machine to confirm how the ink lamps light or flash. z Ink lamp is on The ink tank is correctly set and there is enough ink remainin[...]

52 Routine Maintenance  Replacing Ink T anks When ink tanks run out of ink, replace them using the following steps. 1 Open the Paper Outpu t T ray . (1) Put your finger in the center of the top of the Paper Output Tray and open it gently . 2 Make sure that the ma chin e is turned on, and lift the Scanning Unit (Printer Cover) until it stops. The[...]

53 Routine Main tenance 3 Remove the ink tank whose lamp is flashing fast. (1) Push the tab and remove the ink tank. 4 Prepare the replacement tank. (1) Remove the new ink tank from its p ackaging. (2) Pull the orange tape (B) in the direction of the arrow to peel off the protective film. (3) Remove the film (C) completely . (4) Remove the orange p[...]

54 Routine Maintenance 5 Install the ink tank. (1) Insert the front end of the ink tank into the Print Head. (G) Make sure the position of th e tank matches the label. (2) Press on the mark on the ink tank until the ink tank snaps firmly into place. (3) Make sure that the ink lamp lights up red. 6 Gently close the Scanning Unit (Printer Cover). Imp[...]

55 Routine Main tenance Keeping the Best Printing Result s T o avoid drying of the Print Head and cl ogging of the no zzles, note the following.  When Y ou T urn Off the Ma chine Follow the procedure below to turn o ff the machine. (1) Press the ON/OFF button to turn off the machine. (2) Confirm that the Power lamp has gone out. This takes a few[...]

56 Routine Maintenance When Printing Becomes Fain t or Colors Are Incorrect When printing becomes faint or colors are incorrect even if ink r emains in the ink tanks, the print head nozzles are probably clogged. Print the nozzle c heck pattern to confirm the condition of the nozzles and then perform Print Head Cleaning. If print results are not sat[...]

57 Routine Main tenance Printing the Nozzle Check Pattern Print the nozzle check pattern to determine whether the ink ejects properly from the print head nozzles. 1 Make sure tha t the machine is turne d on, and then load a sheet of A4 or Letter- sized plain paper in the Rear T ray or Cassette. 2 Open the Paper Output Tray , and then open the Outpu[...]

58 Routine Maintenance Examining the Nozzle Check Pattern Examine the nozzle check pattern, and perform cleaning if necessary . 1 Check the nozzle check pattern you printed. (1) Check if lines in this pattern are missing. (A) Good (B) Lines are missing (2) Check if there are white streaks in this pattern. (C) Good (D) White streaks present Note If [...]

59 Routine Main tenance 2 The confirmation scre ens for white streaks and missing lines are d isplayed alternately . Select the pa ttern that is clo ser to the nozzle ch eck pattern that you printed. z If There Are No Missing Lines and No White Streaks (1) Select All A and press the OK button. The LCD returns to the Maintenance scr een. z If Lines [...]

60 Routine Maintenance Print Head Cleaning Clean the Print Head if lines are missing or if white streaks appear in the printed nozzle check pattern. Cleaning unclogs the nozzle s and restores the print head condition. Note that cleaning the Print Head causes used ink to be absorbed in t he ink absor ber . Cleaning the Pr int Head consumes ink, so p[...]

61 Routine Main tenance Print Head Deep Cleaning If print quality does not impr ove by standard Print Head Cleaning, try Print Head Deep Cleaning, which is a more powerful process. Note that cl eaning the Print Hea d causes used ink to be absorbed in the ink absorber . Print Head D eep Cleaning consumes more ink than standard Print Head Cleaning, s[...]

62 Routine Maintenance Aligning the Print Head If ruled lines are printed with misaligned or print re sults are otherwise unsatisfactory , adjust the print head position.  Automatic Print Head Alignment 1 Make sure tha t the machine is turne d on, and then load a sheet of A4 or Letter- sized plain paper in the Rear T ray . 2 Open the Paper Outpu[...]

63 Routine Main tenance  Manual Print Head Alignment If the results of Automatic Print Head Alignment are not satisfactory , follow the pro cedure below to perform Manual Print Head Alignmen t. For details on performing Automatic Print He ad Alignment, see “Automatic Print Hea d Alignment” on page 62. 1 Make sure tha t the machine is turne d[...]

64 Routine Maintenance 5 Look at the first prin tout, and then adjust the print head position. (1) Check the printed patterns, and use the [ or ] button to input the number of the pattern in column A that has the least noticeable vertical streaks. (2) Repeat the same procedure until you finish inputting the pattern number for columns B to F , then [...]

65 Routine Main tenance 6 Look at the second printout, and then adju st the print head position. (1) Check the printed patterns, and use the [ or ] button to input the number of the pattern in column G that has the least noticeable vertical streaks. (2) Repeat the same procedure until you finish inputting the pattern number for columns H to K, then[...]

66 Routine Maintenance 7 Look at the third printout, and then adjust the print he ad position. (1) Check the printed patterns, and use the [ or ] button to input the number of the pattern in columns L and M that has the least noticeable horizontal streaks, then press the OK button. Note If it is difficult to pick the be st pattern, pick the setting[...]

67 Routine Main tenance Cleaning Y our Machine This section describes the cleaning procedure that is needed to maintain your machine.  Cleaning the Exterior of the Machine Be sure to use a soft cloth such as eyeglas ses cleaning cloth and wipe off dirt on the surface with it gently . Smooth out wrinkles o n the cloth if necessary before cleaning[...]

68 Routine Maintenance  Cleaning the Paper Feed Roller ( Roller Cleaning) Clean the paper feed roller if paper is not fed pr operly . Cleaning the paper feed roller will wear the roller , so perform this only when necessary . 1 Make sure that the machine is turned on, and then remove an y paper from the Rear T ray and Cassette. 2 Press the Paper[...]

69 Routine Main tenance 7 Repeat (4) and (5) in step 3 three times. The paper cleans the paper feed roller as it feeds through t he machine. If the problem is not resolved, wipe the paper feed roller (A) located on the right sid e inside the Rear T ray with a moistened cotton swab or the li ke. Rotate the roller (A) manually as you clean it. Do not[...]

70 Routine Maintenance 4 Load only this sheet of paper in the Rear T ray with the open side to the front. 5 Perform bottom plate cleaning. (1) Press the HOME button. The HOME screen is displayed. (2) Select Settings , then press the OK button. The Settings screen is displayed. (3) Select Maintenance , then press the OK button. The Maintenance scree[...]

71 Routine Main tenance  Cleaning the Protrusions In side the Machine If protrusions inside the machine are stained, wipe off any ink from the protrusions using a cotton swab or the like. Caution Be sure to turn off the power and dis connect the po wer cord befor e cleaning the mac hine.[...]

72 Troubleshooting T roubleshooting This section describes troubleshooting tips for problems you ma y encounter when using the machine. z “An Error Message Is Displayed on the LCD” on page 74 z “LCD Cannot Be Seen At All” on page 76 z “An Unintended Language Is Displayed on the LCD” on page 76 z “Cannot Install the MP Drivers” on pa[...]

73 Troubleshooting If an Error Occurs When the Machi ne Is Connected to a Compu ter When an error occurs in printing such as the ma chine is out of paper or paper is jammed, a troubleshooting message is displa yed automatically . T ake the appropriate action described in the message. The message may vary depending on the version of your Window s op[...]

74 Troubleshooting An Error Message Is Displayed on the LCD If an error message is displayed on the LCD, take the corresponding action described below. Message Action “There are no photos in memory card.” z There are no image data saved on the memory card that can be read by this machine. z The machine may not recognize the file if the file nam[...]

75 Troubleshooting “The ink absorber is almost full. Press OK to continue printing. Contact the service center .” The machine has a built-in ink absorber to hold the ink used during Prin t Head Cleaning, for example. This error message indicates that the ink absorber is nearly full. Press the OK button to cancel the error so you can continue pr[...]

76 Troubleshooting LCD Cannot Be Seen At All An Unintended Language Is Displayed on the LCD “The following ink tank cannot be recognized.” U043 U140 U150 z The ink tank is not installed. Install the ink tank. See “Replacing an Ink T ank” on page 50. z The ink tank is not comp atible with this machine. (The lamp on the ink tank is off.) Inst[...]

77 Troubleshooting Cannot Inst all the MP Drivers Cause Action Unable to proceed beyond the Printer Connection screen. If you were unable to proceed beyond the Printer Connection screen, m ake sure that the USB cable is securely plugged into the USB port of the machine and is connected to the computer, and then follow the procedure below to reinsta[...]

78 Troubleshooting Cannot Connect to Computer Properly  Printing or Scanning S peed Is Sl ow / USB 2.0 Hi-S peed Connection Does Not Work  “This device can perform fast er” Message Is Displayed Cause Action Y our system environment is not fully compatible with USB 2.0 Hi-S peed. If your system environment is not fully compatible with USB [...]

79 Troubleshooting Print Result s Not Satisfactory If the print result is not satisfactory such as white strea ks, misaligned lines, and uneven colors, confirm the paper and print quality settings first. z Check 1: Do the p age size and media type settings match the size and type of the loaded paper? When these settings are incorrect, you cannot ob[...]

80 Troubleshooting  Printing Does Not S tart/Printi ng Is Blurred/Colors Are Wrong/S traight Lines Are Misaligned  White Str eaks  Printed Paper Curls or Has Ink Blot s Cause Action Ink tank is empty . See “An Error Message Is Displayed on the LCD” on page 74 to identify the ink error , and then take the appropriate action depending on[...]

81 Troubleshooting  Printed Surface Is Scratched/Paper Is Smudge d Cause Action Paper Feed Roller is dirty . Clean the Paper Feed Roller. Cleaning the Paper Feed Roller will wear the roller , so perform this procedure only whe n necessary . For details on cleaning, see “Cleaning t he Paper Feed Roller (Roller Cleaning )” on page 68. Inside o[...]

82 Troubleshooting  Colors Are Uneven or Str eaked The Print Result Not Sa tisfactory When Copying If these do not resolve the problem, also see “Print Results Not Satisfactory” on page 79. Printing on thick paper . Sele cting the Prevent paper abrasion setting will widen the clearance between the Print Head and the loaded paper. If you noti[...]

83 Troubleshooting Printing Does Not St art Cause Action Ink tank is empty . See “An Error Message Is Displayed on the LCD” on page 74 to identify the ink error , and then take the appropriate action depending on the error condition. Ink tank not installed in proper position. Open the Scanning Unit (Printer Cover) and check the ink lamps. If th[...]

84 Troubleshooting Machine Moves But Ink Is Not Ejected Cause Action Print Head nozzles are clogged. See “When Printing Becomes Faint or Colors Are Incorrect” on page 56 and perform any necessary maintenance operations. Ink tank is empty . See “An Error Message Is Displayed on the LCD” on page 74 to identify the ink error , and then take th[...]

85 Troubleshooting Paper Does Not Feed Properly Paper Does Not Feed from the Paper Source S pecified in the Printer Driver Cause Action Printing on inappropriate type of paper . Check to see if the paper you are printing on is not too thick or curled. See “Media T ypes Y o u Cannot Use” on page 12. Paper Feed Roller is dirty . Clean the Paper F[...]

86 Troubleshooting Paper Jams Cause Action Paper jammed in the Paper Output Slot or the Rear Tray . Remove the paper following the procedure below. (1) Slowly pull the paper out, either from the Rear T ray or from the Paper Output Slot, whichever is easier . z If the paper tears and a piece remains inside the machine, open the Scanning Unit (Printe[...]

87 Troubleshooting Landscape 4" x 6" / 101.6 x 152.4 mm paper loaded in the Cassette jammed inside the machine. Always load 4" x 6" / 101.6 x 152.4 mm media in portrait orien tation regardless of the printing orientation. Remove the paper following the procedure below. (1) Turn of f the machine, an d then open the Rear Cover . ([...]

88 Troubleshooting Paper jammed inside the machine at the transport unit. Remove the paper following the procedure below. (1) Open the Rear Cover . (2) If you can see the jammed paper , slowly pull the paper out. z Be careful not to touch the components inside the machine. z If you cannot pull the paper out, turn the machine off and turn it back on[...]

89 Troubleshooting Paper jammed inside the machine at the Duplexing Transport Unit. Remove the paper following the procedure below. (1) Remove the Cassette. If the paper is loaded in the Rear Tray , remove the paper from the Rear Tray and close the Sheet Feeder Cover. (2) S tand the machine with the left side down. Caution When standing the machine[...]

90 Troubleshooting Error Message Appears on the Computer Screen  Writing Error/Output E rror/Communication Error  Error Regarding Auto matic Duplex Printing Is Displayed Cause Action The machine is not ready . Confirm that the Power lamp is lit blue. If the Power lamp is off, turn the machine on. While the Power lamp is flashing blue, the mac[...]

91 Troubleshooting  Error Regarding Au tomatic Print Hea d Alignment Is Displa yed  Error No.: 300 Is Displayed  Error No.: 1700 Is Displayed Cause Action Automatic Print Head Alignment has failed. See “Auto head align has failed. Press OK and repeat operation. < See manual>” in “An Error Message Is Displayed on the LCD” on p[...]

92 Troubleshooting  Error No.: 1851 Is Displayed  Error No.: 1856 Is Displayed  Error No.: 2001 Is Displayed  Error No.: 2002 Is Displayed  Error No.: 2500 Is Displayed Cause Action Inner Cover was open when you started printing. Close the Inner Cover, then press the OK button on the machine. Printing will start again. Cause Action I[...]

93 Troubleshooting Error Message Appears on a PictBridge Compliant Device The following are the possible errors that may occur when print ing directly from a PictBridge compliant device, and the actions to resolve them. Note z This sect ion describes erro rs that are indicate d on Canon-brand Pi ctBridge complian t device. The error messages and op[...]

94 Troubleshooting Cannot Print Properly through Infrared Communication The following are possible troubles that may occur when printing thr ough infrared communication. Cannot Print Properly through Bluetooth Communication T o troubleshoot printing thr ough Bluetooth communication, refer to the Bluetooth Guide on-screen manual. Cannot Print Proper[...]

95 Troubleshooting Cannot Remove a Memory Card Scanning Problems  ScanGear W on’t St art  Other Scanning T roubles Refer to the Scanning Guide on-screen manual. Cannot Scan Films  Cannot Obt ain a Clean Scan or Colo rs Scan Incorrect ly (Displ ayed Image Is Not Clear) Cause Action miniSD Card, microSD Card, xD- Picture Card, Memory Stick[...]

96 Troubleshooting  Frames Are Not Detected Correctly  Color of the Print Result Is Different from the Original Fil m (T oo Red or T oo Blue)  Other Scanning T roubles Refer to the Scanning Guide on-screen manual. Cause Action Film is out of position. Reposition the film in the Film Strip Frame on the Film Guide so that the separation line[...]

97 Appendix Appendix How to Use the Document ation Provided Printed Documentatio n Setup Sheet Be sure to read this sheet first. This sheet includes instru ctions for setting up your machine and getting it ready for use. Network Setup Guide Be sure to read this guide after reading the front side of your setup sheet when using the machine con nected[...]

98 Appendix On-screen Manuals User ’s Guide Read this guide when starting to use the mach ine. If the Quick S tart Guide does not provide you enough information please refer to the User’s Guide which can be installed from the Setup CD-ROM . This guide provides detailed instructions for: z copying z printing from a memory card z printing from yo[...]

99 Appendix Reading the On-screen Manuals For detailed instructions on installing the on-screen manuals, re fer to your setup sheet or the Network Setup Guide . Y ou can view the on-screen manuals in the following way: T o view the on-scr een manual, double-click the XXX On-screen Manual shortcut icon on the desktop, or click Star t > All Progra[...]

100 Appendix S pecifications General Specifications Printing resolution (dpi) 9600 (h orizontal)* x 2400 (vertical) * Ink droplets can be placed with a pitch of 1/9600 inch at minimum. Interface USB 2.0 High S peed *1 / IrDA ver . 1.2 *2 / Bluetooth 1.2 (Option) *2 *3 / Wired LAN Interface (100BASE-TX/10BASE-T) *1 A computer that complies with USB [...]

101 Appendix Scan Specifications Scanner driver TW AIN / WIA (Windows Vist a and Windows XP only) Maximum scanning size A4/Letter , 8.5" x 1 1.7" / 216 x 29 7 mm Scanning resolution Optical resolution (horizontal x vertical) max: 4800 dpi x 9600 dpi Interpolated resolution max: 19200 dpi x 19200 dpi Gradation (Input/O utput) Gray: 48bit/1[...]

102 Appendix z OmniPage SE: Windows 2000 Professi onal SP2 and SP3 not su pported z MP Navigator EX: QuickTime v6.4 or later is needed (Macintosh only) z Some functions may not be available with Windows Media Center z T o upgrade from Wind ows XP to Windows Vist a, first uninstall software bundled with the Canon inkjet printer . Minimum System Requ[...]

103 Appendix Additional System Requirem ents for On-Screen Manuals Browser: Windows HTML Help Viewer Note: Microsoft Internet Explorer 5.0 or later must be installed. The on-screen manual may not be displayed properly depending on your operating system or Internet Explor er version. We recommend that you keep your system up to date with Windows Upd[...]

104 Safety Precautions Safety Precautions Please read the safety warnings and cautions prov ided in this manual to ensure that you use the machine safely . Do not attempt to use the mach ine in any way not described in this manual. Wa r n i n g z This produ ct emits low level magnetic flu x. If you use a cardiac pacema ker and feel abnormalitie s, [...]

105 Safety Precautions Cleaning the machine Use a damp clo th to clean the machine. Never use flammable solvents such as alcohol, benzene or thinners. If flammable solvents come in contact with electrical components inside the machine, it could cause a fire or electric shock. Always unplug the machine from the power outlet before cleaning the machi[...]

106 Safety Precautions Legal Limit a tions on Use of Y our Product and Use of Images It may be unlawful to make copies of, scan, print, or use reproductions of the following documents. The list provided is non-exhau stive. When in doub t, check with a legal repr esentative in your jurisdiction. Working around the machine Never put your hands or fin[...]

107 Safety Precautions Users in the U.S.A.  Regulatory Information FCC Notice (U.S.A. Only) For 120V , 60Hz model Model Number: K10307 This device complies with Part 15 of the FCC Ru les. Operation is subjec t to the following two conditions: (1) This device may not cause harmful in terference, and (2) this device must accept any interference re[...]

108 Safety Precautions This limited warranty shall only apply if the Pr oduct is used in conjun ction with compatible computers, peripheral equipment and software. Canon USA shall have no responsibility for such items except for compatible Canon brand peripheral equipment covered by a separate warranty (“Separate W arran ty”). Repairs of such C[...]

109 Safety Precautions PURCHASER OF THE PRODUCT OR THE PERSO N FOR WHOM IT W AS PURCHASED AS A GIFT , AND ST A TES YOUR EXCLUSIVE REMEDY . Canon USA offers a range of customer technical support* options: z Interactive troubleshooting, e-mail technical s upport, the latest driver downloads and answers to frequently asked questions ( www.canontechsup[...]

110 Safety Precautions Canon U.S.A., Inc. One Canon Pla za Lake Success, NY 1 1042 USA Canon is a registered trademark of Canon Inc. ©2007 Canon U.S.A., Inc. Canon is a register ed trademark of Canon Inc. in the United St ates and may also be a registered trademark in other countries.  Mercury Legislation LAMP(S) INSIDE THIS PRODUCT CONT AIN ME[...]

111 Index Index A Appendix 97 B Before Using the Mach ine 2 C Card Slot 28 Cleaning exterior 67 inside 69 platen glas s and document co ver 67 protrusion s inside the machi ne 71 roller 68 Copying 25 F Function B uttons 4 L LCD (Liquid Cr ystal Display) 2 HOME screen 3 NAVI screen 4 Legal Limitat ions on Use of You r Product and Us e of Images 106 [...]

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Getting Help from Canon Help Us Help Y ou Better Before you cont act Canon, please record the followin g information. Serial Number (located on the inside of the product): ________________________________________ Model Number (located next to the LCD ): ___________________________________________ ______ Setup CD-ROM number (located on the CD-ROM): [...]

Photo All-In-One Quick S t art Guide The following ink tanks are compatible with this product. For information on product specificat ions, p lease visit our website at www .usa.canon.com QT5-1 193-V01 XXXXXXXX ©CANON INC.2007 PRINTED IN THAILAND series Quick St art Gui de[...]