Canon S 300 manual

User’ s Guide BUBBLE JET PRINTER V3[...]

2 Ta b le of Contents Ta b le of Contents Introduction ..................................................................................................... 5 How to Use This Manual ................................................................................. 6 Saf ety Precautions ................................................................[...]

3 Ta b le of Contents Using the Printer with a Network ................................................................ 60 Uninstalling Printer Drivers ......................................................................... 64 Routine Maintenance .................................................................................... 65 When to Repla[...]

4 Ta b le of Contents Printer Does Not Start or Stops During Print Jobs ................................... 137 Paper Does Not Feed Properly or Paper Jams ........................................ 143 The POWER Lamp Flashes Orange ........................................................ 147 An Error Message is Displayed on the Screen ...............[...]

5 Introduction Intr oduction Thank you f or purchasing the Canon S300 Bub ble Jet Printer . This User’ s Guide provides complete e xplanations of the f eatures and functions of the pr inter . This guide uses the f ollowing symbols to indicate impor tant inf or mation. Alwa ys obser ve these instructions. Warning ➤ Instructions that, if ignored,[...]

6 How to Use This Manual Ho w to Use This Manual To view this User’ s Guide, we recommend that y ou use Acrobat ® Reader™ 4.0 or Acrobat Reader 3.0. Please note that screens display ed by Acrobat Reader 3.0 are slightly diff erent. Use this button to enlarge the viewing screen. Select this button in the tool bar and click within the screen. Di[...]

7 How to Use This Manual Displa ys the table of contents . Click the heading to jump to the topic. Click the " " symbol to see the headings f or each chapter . Click the " " symbol to close the headings. Use this button to search f or a word.[...]

8 Saf ety Precautions Safety Precautions Please read the saf ety warnings and cautions provided in this manual to ensure that y ou use the printer safely . Do not attempt to use the printer in any wa y not described in this manual. Warning ➤ You may cause an electric shock/fire or damage the printer if you ignore any of these safety precautions. [...]

9 Saf ety Precautions Ne ver plug the printer into a pow er sock et that is shared with other equipment (e xtension cord, double adapter , etc.). Ne ver use the printer if the pow er cord is bundled or knotted. If you detect smok e, un usual smells or strange noises around the printer , immediately unplug the printer at the power supply and call f [...]

10 Saf ety Precautions ■ Maintaining the printer Do not attempt to disassemble or modify the printer . There are no user-ser viceable par ts inside the printer . The printer contains high-voltage components . Ne ver attempt an y maintenance procedure not descr ibed in this guide. ■ Wo r king around the pr inter Do not use flammable spr a ys ne[...]

11 Saf ety Precautions Caution ➤ You may cause injury or damage the printer if you ignore any of these safety precautions. ■ Choosing a location Do not install the printer in a location that is unstable or subject to e xcessiv e vibration. Do not install the printer in a location that is very humid or dusty , in direct sunlight, outdoors, or cl[...]

12 Saf ety Precautions ■ Po w er supply Ne ver remo v e the plug by pulling on the cord. Do not use an e xtension cord. If you do not intend to use the printer f or a long period of time, unplug it after tur ning it off . Ne ver use a po wer supply v oltage other than that supplied in the countr y of purchase. The correct pow er supply voltage an[...]

13 Saf ety Precautions Do not shake printheads or ink tanks. Ink ma y leak out and stain clothing or the surrounding area. Ne ver touch the electrical contacts on a printhead after pr inting. The metal par ts ma y be very hot and could cause bur ns.[...]

14 Printer P ar ts and Their Functions Printer P ar ts and Their Functions • F ront Vie w • Rear Vie w • Inside the Printer • Operation P anel[...]

F ront View 15 Printer P ar ts and Their Functions Fr ont View P aper guide When loading paper , ensure that the left edge touches this guide. To mov e the paper guide, pinch the guide and slide in the appropriate direction. P aper rest Sheet feeder Load paper here. P aper f eeds automatically , one sheet at a time. Front co ver Open to replace the[...]

Rear View 16 Printer P ar ts and Their Functions Rear Vie w USB port Connects the printer to a computer through a USB por t.[...]

Inside the Printer 17 Printer P ar ts and Their Functions Inside the Printer Printhead lock le ver Locks the printhead into the holder . Once the printhead is installed, do not touch this lev er . P aper thickness le ver Adjusts the gap between the printhead and the surf ace of the printing paper . Printhead holder Install the printhead here.[...]

Operation P anel 18 Printer P ar ts and Their Functions Operation P anel RESUME/CANCEL button Press to resume printing once an error has been resolv ed. T o cancel printing in progress, press this button. PO WER lamp Off: The pr inter is tur ned off . Green: The printer is ready to print. Flashing green: The pr inter is preparing to pr int, or is c[...]

19 Printer Dr iv er Functions (Windows) Printer Driver Functions (Windo ws) • Opening the Printer Proper ties Dialog Bo x •P r inter Proper ties Dialog Bo x Descr iption • BJ Status Monitor Functions • Canceling a Print Job • Uninstalling Printer Dr iv ers[...]

Opening the Printer Proper ties Dialog Box 20 Printer Dr iv er Functions (Windows) Opening the Printer Pr oper ties Dialog Bo x The Printer Proper ties dialog bo x can be opened from within an application or directly from the Windows Start menu. ■ Opening the Printer Proper ties dialog bo x from your application prog ram This method is generally [...]

Opening the Printer Proper ties Dialog Box 21 Printer Dr iv er Functions (Windows) ■ Opening the Printer Proper ties dialog bo x directly from the Star t menu This method is used f or maintenance operations such as printhead cleaning, or to specify printer settings common to all application programs. When the Printer Proper ties dialog bo x is op[...]

Printer Proper ties Dialog Box Description 22 Printer Dr iv er Functions (Windows) Printer Pr oper ties Dialog Bo x Description Note ➤ The screens in this section refer to Windows 98/Windows Me operation. The equivalent screens for Windows 2000 and Windows XP may look slightly different. • Main T ab •P age Setup T ab • Stamp/Bac kground Ta [...]

Printer Proper ties Dialog Box Description 23 Printer Dr iv er Functions (Windows) Main T ab (1) Media T ype Ensure that this setting matches the type of media loaded in the printer . (2) Print Quality Select the print quality you require from among the diff erent options. F or a custom print quality , select Custom , then click Set . (6) (5) (4) ([...]

Printer Proper ties Dialog Box Description 24 Printer Dr iv er Functions (Windows) (3) Color Adjustment Select the method of color adjustment. T o mak e detailed color adjustments, select Manual , then clic k Set . (4) Grayscale Printing Select to print a gra yscale v ersion of a color document. (5) Print Advisor Click to start the Pr int Advisor .[...]

Printer Proper ties Dialog Box Description 25 Printer Dr iv er Functions (Windows) Pa ge Setup T ab (1) Pag e Size Ensure that the correct paper size is selected. (2) Orientation Select landscape or por trait printing and ensure that it is the same or ientation used in the application. (7) (2) (1) (3) (4) (5) (6)[...]

Printer Proper ties Dialog Box Description 26 Printer Dr iv er Functions (Windows) (3) Printing T ype Select the printing method from among the follo wing: Normal-size Printing The document is printed according to the or iginal dimensions. This setting is usually selected b y def ault. Fit to P age Printing The document is automatically resized and[...]

Printer Proper ties Dialog Box Description 27 Printer Dr iv er Functions (Windows) Stamp/Bac kgr ound T ab (1) Stamp Select the check bo x, then choose a stamp . (2) Place stamp over te xt When selected, the stamp is printed ov er the pr int data. (3) Stamp first pa ge only When selected, the stamp is printed on the first page only . (1) (2) (3) [...]

Printer Proper ties Dialog Box Description 28 Printer Dr iv er Functions (Windows) (4) Define Stamp Use to create new stamps , or modify details f or a selected stamp . (5) Backgr ound Click to chec k, then choose the bac kground image you wish to use . (6) Backgr ound first pa ge only When Backgr ound is chec ked, this option becomes activ e. Wh[...]

Printer Proper ties Dialog Box Description 29 Printer Dr iv er Functions (Windows) Effects T ab (1) Simulate Illustration This function lets you apply g raphic eff ects to a color image without aff ecting the original document. Select the chec k bo x, then adjust the image br ightness with the Contrast slider . (6) (1) (2) (4) (3) (5)[...]

Printer Proper ties Dialog Box Description 30 Printer Dr iv er Functions (Windows) (2) Monochr ome Effects Prints a color image in a single color . Select the check bo x, then choose a color or use a custom color using Select Color . (3) Vivid Photo With this function, you can reproduce breathtaking sceneries in which colors, especially blues and g[...]

Printer Proper ties Dialog Box Description 31 Printer Dr iv er Functions (Windows) Pr ofiles T ab (1) Printing Profiles Displa ys the printing settings currently sav ed in the Profiles tab . The Current Settings profile contains the settings currently specified in the Main , Pa ge Setup , Stamp/Backgr ound and Effects tabs. The Default Setting[...]

Printer Proper ties Dialog Box Description 32 Printer Dr iv er Functions (Windows) (2) Details Displa ys all the printer settings selected in Printing Pr ofiles . (3) Description Displa ys a description of the pr inter settings selected in Printing Profiles . Y ou can enter the description when saving the printer settings. (4) Add to Pr ofiles C[...]

Printer Proper ties Dialog Box Description 33 Printer Dr iv er Functions (Windows) Maintenance T ab (1) Cleaning Click to start pr inthead cleaning. (2) Deep Cleaning Click to start pr inthead deep cleaning. Use this function only if Cleaning has not improv ed the print quality . (1) (2) (7) (5) (9) (10) (6) (3) (4) (8)[...]

Printer Proper ties Dialog Box Description 34 Printer Dr iv er Functions (Windows) (3) Printhead Alignment Click to start the pr inthead alignment procedure. F or details on pr inthead alignment, ref er to the printed Quick Start Guide . (4) Nozzle Check Click to start a nozzle check print patter n. The nozzle check ensures that printhead nozzles a[...]

BJ Status Monitor Functions 35 Printer Dr iv er Functions (Windows) BJ Status Monitor Functions The BJ Status Monitor displa ys the status of the printer . If an error occurs, the status monitor indicates the nature of the error and suggests an appropriate solution. When the lo w ink warning is enabled, the status monitor also chec ks the ink tanks[...]

BJ Status Monitor Functions 36 Printer Dr iv er Functions (Windows) Note ➤ To open the BJ Status Monitor when the printer is not printing, click the Maintenance tab in the Printer Properties dialog box, then click Start Status Monitor .[...]

BJ Status Monitor Functions 37 Printer Dr iv er Functions (Windows) ■ When errors occur The BJ Status Monitor is automatically displa yed when an error occurs , such as if the printer r uns out of paper or if the paper jams. In such cases, tak e the appropriate action as descr ibed in the Printer Status tab . In Windows 98 and Windows Me, clic k [...]

Canceling a Print Job 38 Printer Dr iv er Functions (Windows) Canceling a Print Job To cancel the current pr int job , first open the BJ Status Monitor . 1 Click the Canon BJ Status Monitor icon on the taskbar . 2 Click Cancel Printing . Note ➤ If Cancel Printing is grayed out, press the RESUME/CANCEL button on the printer to terminate the print[...]

Uninstalling Printer Dr iv ers 39 Printer Dr iv er Functions (Windows) Uninstalling Printer Driver s Use the Uninstaller to delete the printer dr iv er . The Uninstaller will delete all the files associated with the printer dr iv er . 1 Click Start , then select Programs , Canon S300 , Uninstall . F or Windows XP , click Start , then All Programs [...]

40 Printer Dr iv er Functions (Macintosh) Printer Driver Functions (Macintosh) • Description of Pr int Settings • BJ Print Monitor • Canceling a Print Job • Using the Printer with a Networ k • Uninstalling Printer Dr iv ers[...]

Description of Pr int Settings 41 Printer Dr iv er Functions (Macintosh) Description of Print Settings •P age Setup Dialog Bo x •P r inter Utility Dialog Bo x •P r int Dialog Box • Options Dialog Bo x • Register Settings Dialog Bo x • Detailed Setting Dialog Bo x[...]

Description of Pr int Settings 42 Printer Dr iv er Functions (Macintosh) Pa ge Setup Dialog Bo x The P age Setup dialog bo x contains settings f or the printed page, such as the size of the print media used and the image pr inted. T o open the P age Setup dialog box, select Pag e Setup from the File menu in y our application program. (1) P aper Siz[...]

Description of Pr int Settings 43 Printer Dr iv er Functions (Macintosh) (5) Custom To specify a custom paper size, select Custom 1 to Custom 3 from the P aper Size pop-up menu (1), then clic k this button to open the Custom dialog bo x. In the Custom dialog bo x, specify the length and width of the paper . (6) Utilities Click to open the Printer U[...]

Description of Pr int Settings 44 Printer Dr iv er Functions (Macintosh) Printer Utility Dialog Bo x The Printer Utility dialog bo x is displa y ed when you clic k Utilities in the Pa ge Setup dialog bo x. (1) Select the function you wish to perf orm. (2) Displa y area showing the v arious maintenance functions, including cleaning and test patter n[...]

Description of Pr int Settings 45 Printer Dr iv er Functions (Macintosh) ➡ Printhead Cleaning ➡ Printhead Deep Cleaning ➡ Enabling Lo w Ink W arning Note ➤ For information about printhead alignment, refer to the printed Quick Start Guide .[...]

Description of Pr int Settings 46 Printer Dr iv er Functions (Macintosh) Print Dialog Bo x The Print dialog box specifies the media type and print settings to be used f or your print job . To open the Pr int dialog bo x, click Print from the File men u in your application prog ram. (1) Media T ype Ensure that this setting matches the type of media[...]

Description of Pr int Settings 47 Printer Dr iv er Functions (Macintosh) (5) Options Specify the output destination, print order and page lay out f or the document you are printing. (6) Apply Sav e print settings or implement pre viously sav ed print settings.[...]

Description of Pr int Settings 48 Printer Dr iv er Functions (Macintosh) Detailed Setting Dialog Bo x To open the Detailed Setting dialog bo x, click Manual in the Print dialog bo x, then click Details . (1) (2) (3)[...]

Description of Pr int Settings 49 Printer Dr iv er Functions (Macintosh) ■ Quality P anel (1) P anel display icons Click these icons to s witch betw een panels in the Detailed Setting dialog box. (2) Print Quality Mov e the slider to adjust the balance between print quality and speed. Moving the slider to the right enhances pr int quality , and m[...]

Description of Pr int Settings 50 Printer Dr iv er Functions (Macintosh) ■ Special Effects P anel To display the Special Eff ects panel, clic k the Special effects displa y icon. (1) Simulate illustration This function lets you apply g raphic eff ects to a color image without aff ecting the original document. Select the chec k bo x, then adjust t[...]

Description of Pr int Settings 51 Printer Dr iv er Functions (Macintosh) (3) Vivid Photo With this function, you can reproduce breathtaking sceneries in which colors, especially blues and g reens, appear e v en more vibrant. A major feature of this function is its ability to create vivid backg rounds f or fields, trees, oceans , and sky , while ma[...]

Description of Pr int Settings 52 Printer Dr iv er Functions (Macintosh) ■ Color P anel To display the Color panel, clic k the Color displa y icon. (1) Color Correction Select a color correction method: BJ Standar d , ColorSync or None . BJ Standard is usually the optimum color correction method f or printing with a BJ pr inter . When ColorSync i[...]

Description of Pr int Settings 53 Printer Dr iv er Functions (Macintosh) (2) Print T ype F or printing that emphasizes inter mediate colors, select Photo . F or pr inting that emphasizes the brightness of primar y colors, select Graphics . F or documents that contain large amounts of a single color , select Spot Color . (3) Printer Profile Select [...]

Description of Pr int Settings 54 Printer Dr iv er Functions (Macintosh) Options Dialog Bo x To open the Options dialog box, clic k Options in the Print dialog bo x. (1) Lay out Use this function to print more than one page on a single sheet of paper . T ypically , this is set to 1 P age/Sheet Printing . If another option is selected, Pag e Order a[...]

Description of Pr int Settings 55 Printer Dr iv er Functions (Macintosh) 2 P age/Sheet Printing, 4 P age/Sheet Printing P ages are reduced and printed so that two or f our pages fit on each printed sheet. Y ou can also select page order and whether to place a border around each page. P oster (Divided into 4) / (Divided into 9) / (Divided into 16) [...]

Description of Pr int Settings 56 Printer Dr iv er Functions (Macintosh) Register Settings Dialog Bo x To open the Register Settings dialog box, clic k Apply in the Print dialog bo x. (1) Settings Displa ys a list of registered (sav ed) print settings. (2) Import Impor ts a group of sav ed printer settings. T o use the settings, select the desired [...]

BJ Print Monitor 57 Printer Dr iv er Functions (Macintosh) BJ Print Monitor The BJ Print Monitor displays the prog ress of pr int jobs. Y ou can launch the BJ Print Monitor if background printing is enabled in Chooser . ■ Opening the BJ Print Monitor 1 Click Chooser from the Apple men u. 2 Set Backgr ounding to On . 3 After star ting a pr int job[...]

BJ Print Monitor 58 Printer Dr iv er Functions (Macintosh) ■ BJ Print Monitor Functions The BJ Print Monitor allows you to change the print order of documents queued f or printing. To change the pr int order , place the mouse pointer o v er the name of the document, press and hold the mouse button while dr agging the document name to the new posi[...]

Canceling a Print Job 59 Printer Dr iv er Functions (Macintosh) Canceling a Print Job When the BJ Print Monitor is r unning, you can use it to cancel or suspend the current print job . 1 Select BJ Print Monitor in the application menu. 2 Click the name of the print job y ou wish to cancel, then click . The document selected in the Print Monitor is [...]

Using the Printer with a Network 60 Printer Dr iv er Functions (Macintosh) Using the Printer with a Netw ork The printer can be used with an Ether net network environment. Follo w the steps described below to connect the printer to the network. ■ Bef ore Setting up the Printer Install the printer dr iv er on each network computer that will use th[...]

Using the Printer with a Network 61 Printer Dr iv er Functions (Macintosh) 4 Click Share . 5 Confir m that S300 server is selected in Enter new print server name , then click Send . 6 Confir m that the ne w pr int ser v er name has been added to Current print servers , then clic k Close . 7 Click the close bo x to close the Chooser . • Client s[...]

Using the Printer with a Network 62 Printer Dr iv er Functions (Macintosh) ■ Chec king Print Status • Checking print status from the print ser ver To check the status of a print job from the pr int ser v er , star t the BJ Print Monitor by selecting BJ Print Monitor from the application menu. To close the BJ Pr int Monitor , select Close Status[...]

Using the Printer with a Network 63 Printer Dr iv er Functions (Macintosh) ■ BJ Status Monitor Functions Click to pause printing of the specified document. Click to resume printing. Click to cancel printing of the specified document. Note ➤ •Y ou can deter mine the owner of a computer b y selecting the File Sharing control panel and checkin[...]

Uninstalling Printer Dr iv ers 64 Printer Dr iv er Functions (Macintosh) Uninstalling Printer Driver s When a printer dr iv er is no longer needed, use the Installer to delete all program files associated with it at the same time. Bef ore proceeding, ensure that you sa v e any unsa ved files in an y currently running applications. 1 Load the Setu[...]

65 Routine Maintenance Routine Maintenance • When to Replace Ink T ank and Maintain Pr inthead • Replacing an Ink T ank • Printing the Nozzle Check P attern • Printhead Cleaning • Printhead Deep Cleaning • Enab ling Low Ink W ar ning • Tr anspor ting the Pr inter[...]

When to Replace Ink T ank and Maintain Printhead 66 Routine Maintenance When to Replace Ink T ank and Maintain Printhead When printing becomes faint or colors are incorrect, chec k if the printhead nozzles are clogged and clean them first. Follo w the procedures below and replace an ink tank if necessar y . ➡ Printing the Nozzle Check P attern I[...]

Replacing an Ink T ank 67 Routine Maintenance Replacing an Ink T ank When replacing an ink tank, check the model n umber very carefully . The pr inter will not print properly if the wrong ink tank is used, or if an ink tank is installed in the incorrect position. • Black: BCI-24 Black • Color : BCI-24 Color Note ➤ Damage caused by using a ref[...]

Replacing an Ink T ank 68 Routine Maintenance 2 Remov e the empty ink tank. Pull the tab on the ink tank tow ard you to release . Lift the ink tank from its slot. Do not touch the lock le v er ; remo v e only the ink tank. Impor tant ➤ •T o av oid spilling ink, do not touch the bottom of an ink tank once you ha ve remov ed the protectiv e cap .[...]

Replacing an Ink T ank 69 Routine Maintenance 3 Unpack the ne w ink tank and remov e the orange protectiv e cap . Impor tant ➤ • Do not re-attach the protectiv e cap once you ha ve remo v ed it. •T o av oid spilling ink, do not touch the bottom of an ink tank once you ha ve remov ed the protectiv e cap .[...]

Replacing an Ink T ank 70 Routine Maintenance 4 Inser t the ink tank into the empty slot.[...]

Replacing an Ink T ank 71 Routine Maintenance 5 Press on the tab until the ink tank snaps fir mly into place. 6 Close the front cov er . The printhead holder mov es to the r ight. The ink tank installation process is now complete . Note ➤ •T o maintain optimal pr int quality , use an ink tank within six months of first use. • Once an ink ta[...]

Printing the Nozzle Check P attern 72 Routine Maintenance Printing the Nozzle Chec k P attern Print the nozzle check pattern to deter mine whether the ink ejects nor mally from the printhead nozzles, and to v er ify printhead alignment. Use this function when printed results are blurred or the color is incorrect. Nozzle check pattern printing can b[...]

Printing the Nozzle Check P attern 73 Routine Maintenance Macintosh 1 With the printer on, load a sheet of plain letter-size paper in the printer . 2 Open the P age Setup dialog bo x. The P age Setup dialog bo x can nor mally be opened b y selecting Pa g e Setup in the File menu. 3 Click Utilities to open the Printer Utilities dialog bo x. 4 Select[...]

Printing the Nozzle Check P attern 74 Routine Maintenance ■ Printing the Nozzle Check P attern through the Pr inter 1 With the printer on, load a sheet of plain letter-size paper in the printer . 2 Press and hold the RESUME/CANCEL button until the PO WER lamp flashes twice. ➡ Examining the Nozzle Check P atter n[...]

Printing the Nozzle Check P attern 75 Routine Maintenance ■ Examining the Nozzle Chec k P atter n The nozzle check pattern should appear as f ollows when ink is discharging properly . Examine the nozzle check pattern output by the printer . Lines missing here indicate the printhead requires cleaning. Une venness in these patterns indicates the pr[...]

Printhead Cleaning 76 Routine Maintenance Printhead Cleaning Clean the printhead if you suspect that the nozzles might be clogged. Head cleaning can be perf or med either from the printer dr iv ers or from the pr inter itself . Note ➤ Cleaning the printhead consumes ink, so perform printhead cleaning only when necessary. ■ Cleaning the Printhea[...]

Printhead Cleaning 77 Routine Maintenance 4 Select the ink nozzles to be cleaned, then click Ex ecute . All colors : All nozzles Black : Black ink nozzles Color : Color ink nozzles 5 When a confir mation message is displa yed, clic k OK . Macintosh 1 Ensure that the printer is on. 2 Open the P age Setup dialog bo x. The P age Setup dialog bo x can[...]

Printhead Cleaning 78 Routine Maintenance 5 Select the ink nozzles to be cleaned, then click OK . All colors : All nozzles Black : Black ink nozzles Color : Color ink nozzles ■ Cleaning the Printhead from the Pr inter This operation cleans all nozzles , both blac k and color . Because this method also resets the printer , any print data stored in[...]

Printhead Deep Cleaning 79 Routine Maintenance Printhead Deep Cleaning If print quality does not improv e by standard printhead cleaning, tr y deep cleaning, which is a more pow erful process. P erf or m printhead deep cleaning from the pr inter driver . Note ➤ Printhead deep cleaning consumes ink, so perform this procedure only when necessary. W[...]

Printhead Deep Cleaning 80 Routine Maintenance Macintosh 1 Ensure that the printer is on. 2 Open the P age Setup dialog bo x. The P age Setup dialog bo x can nor mally be opened b y selecting Pa g e Setup from the File menu. 3 Click Utilities to open the Printer Utility dialog bo x. 4 Select Cleaning from the drop-down men u, then click the Deep Cl[...]

Enabling Lo w Ink W ar ning 81 Routine Maintenance Enabling Lo w Ink W arning When enabled, the lo w ink warning notifies you during printing if ink r uns low . This f eature can be enabled or disab led from the printer dr iv er . ■ How Lo w Ink W ar ning W or ks Enable the lo w ink warning when installing a new ink tank. Reset the ink counter f[...]

Enabling Lo w Ink W ar ning 82 Routine Maintenance ■ Low Ink W ar ning Displa y The '!' indicates that the ink is running low . BJ Status Monitor (Windows) BJ Status Dialog (Macintosh) The color ink tank is running low . The color ink tank is running low .[...]

Enabling Lo w Ink W ar ning 83 Routine Maintenance Macintosh Note ➤ When background printing is enabled, the low ink warning displays on the BJ Print Monitor (Macintosh). ➡ BJ Print Monitor ■ How to Displa y Accur ate Low Ink W ar ning • Reset the ink counter e very time you install a ne w ink tank. The ink counter is only accurate when syn[...]

Enabling Lo w Ink W ar ning 84 Routine Maintenance ■ Setting Low Ink W ar ning Note ➤ Reset the ink counter every time you install a new ink tank. Otherwise, the ink level will not display correctly. • Enabling Lo w Ink W arning Windows 1 Ensure that the printer is on, then open the Pr inter Proper ties dialog box. ➡ Opening the Printer Pro[...]

Enabling Lo w Ink W ar ning 85 Routine Maintenance 3 Select Low Ink W arning from the drop-down men u, then click the Remaining ink level setting icon. 4 Click Displa y low ink warning , then click Send . • Resetting Ink Counter Note ➤ Do not reset the ink counter for an ink tank that is already in use. Windows 1 Ensure that the printer is on a[...]

Enabling Lo w Ink W ar ning 86 Routine Maintenance 2 Click Utilities to open the Printer Utility dialog bo x. 3 Select Remaining ink level setting from the drop-do wn menu, then clic k Ink Counter Reset . 4 Select the ink tank just installed (blac k or color) and clic k Execute .[...]

Tr anspor ting the Pr inter 87 Routine Maintenance T ranspor ting the Printer Pa ck the printer carefully in its or iginal packing materials. If you do not ha v e the original packing materials, pack the printer carefully and thoroughly in protectiv e mater ial and place it inside a sturdy bo x. 1 Tu rn the printer off . 2 After making sure that th[...]

Tr anspor ting the Pr inter 88 Routine Maintenance 3 Remov e the paper rest and the paper output tra y . 4 Disconnect the printer cable from the computer and from the printer , then disconnect the pow er cord from the pr inter .[...]

Tr anspor ting the Pr inter 89 Routine Maintenance 5 Secure the printer with adhesive tape as sho wn, then pack it in a plastic bag.[...]

Tr anspor ting the Pr inter 90 Routine Maintenance 6 Attach protectiv e mater ial to both sides of the printer when packing the printer . Clearly label the box as "F ragile" if using a transpor t company .[...]

91 Printing Media Printing Media • Compatib le Media T ypes • En velopes • High Resolution P aper HR-101N • Glossy Photo P aper GP-301N/GP-301 • High Gloss Photo Film HG-201 • Glossy Photo Cards FM-101 • Photo P aper Pro PR-101 • Photo P aper Pro PC-101S • Tr ansparencies CF-102 • T -Shir t T ransf ers TR-201 • Banner P aper[...]

Compatible Media T ypes 92 Printing Media Compatible Media T ypes Y ou can use the f ollowing types of paper and other media: ■ Size • Standard paper : F rom A5 size (5.83 x 8.27 in.) to legal size (8.5 x 14.0 in.) • Non-standard paper : F rom 3.54 x 4.72 in. to 8.5 x 23.0 in. • Others: En v elopes (US Com. #10 and European DL) Impor tant ?[...]

Compatible Media T ypes 93 Printing Media ■ W eight 17 to 28 lb . Do not use paper heavier than this as it could jam in the printer . ■ T ypes The f ollowing types of media can be used. F or more inf or mation about the media and the printing methods, ref er to the specific sections. Plain paper : Ref er to the printed Quick Start Guide . ➡ [...]

Env elopes 94 Printing Media En velopes Use US Com. #10 or European DL size env elopes . ■ Preparation f or Printing 1 Press down on all f our corners and edges of the env elopes to flatten them as shown belo w . 2 If the env elopes are curled, hold the opposite cor ners and gently bend them in the opposite direction. Ensure that the flap of th[...]

Env elopes 95 Printing Media 3 If the leading edge of an env elope is puff ed up or curled, use a pen to press the env elope flat and sharpen the crease. The env elopes ma y jam in the printer if they are not completely flat and the edges are not aligned. Ensure that no curl or puff exceeds 0.1 in. ■ Unsuitab le Env elopes •E nv elopes with a[...]

Env elopes 96 Printing Media ■ Loading • Place env elopes lengthwise with the flap to the left and the address side f acing upward. • Set the paper thickness le v er to the right. • Up to 10 env elopes can be loaded at once . Note ➤ If the envelopes still do not feed properly even after removing curl, clean the paper feed roller. 1 Ensur[...]

Env elopes 97 Printing Media 3 Load a sheet of plain letter-size paper in the printer. 4 Press and hold the RESUME/CANCEL button, then release as the POWER lamp flashes three times to feed the sheet. Repeat this three times. If the printer still does not feed the envelopes through even after cleaning, repeat Step 4 again. ■ Printer Dr iv er Setti[...]

High Resolution P aper HR-101N 98 Printing Media High Resolution P aper HR-101N This type of paper provides better color reproduction than plain paper . It is suitab le f or printing business documents that f eature graphics , and f or photographs . ■ Loading • Load the paper with the whiter side f acing up . • Set the paper thickness le v er[...]

High Resolution P aper HR-101N 99 Printing Media ■ Printer Dr iv er Settings • Media T ype : High Resolution P aper • Pag e Size : Ensure that the setting matches the size set in the application. ■ Handling of Printed Output Do not allow more than 50 sheets to stac k in the paper output tra y . If the output paper is curled, it may pre v en[...]

Glossy Photo P aper GP-301N/GP-301 100 Printing Media Glossy Photo P aper GP-301N/GP-301 This media is thick er than High Resolution P aper , with a glossy pr inting surf ace to produce printouts close to photograph quality . ■ Loading • Load the paper with the whiter side f acing up . • Set the paper thickness le v er to the left. •A maxim[...]

Glossy Photo P aper GP-301N/GP-301 101 Printing Media ■ Printer Dr iv er Settings • Media T ype : Glossy Photo P aper • Pag e Size : Ensure that the setting matches the size set in the application. ■ Handling of Printed Output • Do not stack more than 10 sheets in the paper output tr a y . • Do not touch the printed surface until the in[...]

High Gloss Photo Film HG-201 102 Printing Media High Gloss Photo Film HG-201 This film has an e xtremely glossy surf ace, ideal f or printing photographs with outstanding results. ■ Loading • Load only one sheet at a time. • Load the film with the cut cor ner at the upper right. • If the film is curled, flatten it by curling in the oppo[...]

High Gloss Photo Film HG-201 103 Printing Media ■ Printer Dr iv er Settings • Media T ype : High Gloss Photo Film • Pag e Size : Ensure that the setting matches the size set in the application. ■ Handling of Printed Output • Remov e each sheet as soon as it is printed. • Do not touch the printed surface until the ink dries. ■ Printabl[...]

Glossy Photo Cards FM-101 104 Printing Media Glossy Photo Car ds FM-101 Made of the same material as Glossy Photo P aper GP-301, this photo-size paper is intended f or printing images that cover the entire surf ace of the card, without a white border . To take full adv antage of FM-101, mak e the images slightly larger than the area indicated by th[...]

Glossy Photo Cards FM-101 105 Printing Media ■ Printer Dr iv er Settings • Media T ype : Glossy Photo Cards • Pag e Size : Canon 4 x 6 in. ■ Handling of Printed Output • Do not allow more than 20 sheets to stac k in the paper output tra y . • Do not touch the printed surface until the ink dries (appro x. two minutes). ■ Printable Area[...]

Photo P aper Pro PR-101 106 Printing Media Photo P aper Pr o PR-101 This is thick paper with a treated surf ace that enhances gloss and pro vides superior color reproduction. It is ideal for printing high quality photographs . ■ Loading • Load only one sheet at a time. • Load the paper with the glossier side f acing up . • Set the paper thi[...]

Photo P aper Pro PR-101 107 Printing Media ■ Printer Dr iv er Settings • MediaT ype : Photo P aper Pro • Pag e Size : Ensure that the setting matches the size set in the application. ■ Handling of Printed Output • Remov e each sheet as soon as it is printed. • Do not touch the printed surface until the ink dries (appro x. 30 min utes). [...]

Photo P aper Pro PC-101S 108 Printing Media Photo P aper Pr o PC-101S Made of the same material as Photo P aper Pro PR-101, this photo-size paper is intended f or printing images that cover the entire surf ace of the card, without a white border . T o tak e full adv antage of PC-101S, mak e the images slightly larger than the area indicated by the [...]

Photo P aper Pro PC-101S 109 Printing Media ■ Printer Dr iv er Settings • Media T ype : Photo P aper Pro • Pag e Size : Select Custom Size and enter 4.67 x 8.5 in. ■ Applications Settings Enter 4.31 x 6.31 in. for Ima ge Siz e . F or details on how to specify the image siz e, ref er to the application’ s user man ual. Y ou ma y not be abl[...]

Tr ansparencies CF-102 110 Printing Media T ransparencies CF-102 This film is ideal f or printing presentation mater ial f or use with ov erhead projectors. ■ Loading • Place one sheet of plain letter paper under the transparencies in the sheet f eeder . • Set the paper thickness le v er to the left. •A maxim um of 30 sheets can be loaded [...]

Tr ansparencies CF-102 111 Printing Media • Although you can print on either side of CF-102, best results can be obtained b y printing on the side toward which it curls when held by the edge . ■ Printer Dr iv er Settings • Media T ype :T r ansparency • Pag e Size : Ensure that the setting matches the size set in the application. ■ Handlin[...]

T -Shirt T ransfers TR-201 112 Printing Media T -Shir t T ransfers TR-201 This paper is used to produce iron-on transf ers. The image is printed backward (mirror image) when Media T ype is set to T -Shirt T ransfer in the printer dr iv er . ■ Loading • Load only one sheet at a time. • If the T -shir t transf er is curled, flatten it by curli[...]

T -Shirt T ransfers TR-201 113 Printing Media ■ Printer Dr iv er Settings • Media T ype :T -Shirt T ransf er • Pag e Size : Ensure that the setting matches the size set in the application. ■ Handling of Printed Output • Remov e each T -shir t transf er as soon as it is printed. • The T -shir t transf er should be used as soon as possib [...]

Banner P aper 114 Printing Media Banner P aper This is long paper that consists of consecutiv e sheets of letter-size paper , ideal for printing long posters or banners (up to six sheets long). ■ Preparation f or Printing • When tearing the banner paper , tear off one more sheet than you actually need to print. • The maximum length f or one p[...]

Banner P aper 115 Printing Media 3 Place the printer where the pr inted banner output can hang ov er the edge of the table . Ensure that the ink does not stain the table or floor .[...]

Banner P aper 116 Printing Media ■ Printer Dr iv er Settings • Media T ype : Plain P aper • Pag e Size : Letter • Printing T ype : Banner Printing On a Macintosh, bef ore creating the document, select Banner Printing in the Pa ge Setup dialog box. • Copies : Must be set to 1 to print correctly . ■ Printable Area ➡ Printing Area[...]

117 T roubleshooting Tr oubleshooting • Cannot Install the Printer Dr iv er • Print Quality is P oor or Contains Errors • Printer Does Not Star t or Stops Dur ing Print Jobs • P aper Does Not F eed Properly or P aper J ams • The PO WER Lamp Flashes Orange • An Error Message is Displa y ed on the Screen • Low Ink W ar ning Displa ys In[...]

Cannot Install the Printer Dr iv er 118 T roubleshooting Cannot Install the Printer Driver ■ Follow the installation pr ocedure correctly . Install the printer dr iv er carefully follo wing the procedures described in the pr inted Quick Star t Guide . If the printer dr iv er was not installed correctly , reinstall it. If you are using Windo ws, d[...]

Cannot Install the Printer Dr iv er 119 T roubleshooting ■ If the Installer for the printer driver does not start automatically when y ou inser t the Setup Software & User’ s Guide CD-ROM , open the My Computer window , then double-clic k the CD-ROM icon. Note ➤ If you choose to install from the Run command, specify the CD-ROM drive lette[...]

Print Quality is P oor or Contains Errors 120 T roubleshooting Print Quality is P oor or Contains Error s • Cannot Print to End of Job • Colors are Unclear • Meaningless Characters or Symbols are Printed • Printing is Blurred/Colors are Wrong • Straight Lines are Misaligned • Printed P aper Cur ls or Ink Blots • Bac k of P aper is Smu[...]

Print Quality is P oor or Contains Errors 121 T roubleshooting Cannot Print to End of Job ■ Confirm that the P age Size setting matches the size of the paper loaded in the printer . First, check the Pag e Size setting in the application. Ne xt, check the Pag e Siz e setting in the Printer Proper ties dialog bo x f or Windows , or the P age Setup[...]

Print Quality is P oor or Contains Errors 122 T roubleshooting Color s are Unclear ■ Confirm the Media T ype setting in the printer driver matches the type of paper loaded in the printer . If you are printing a photogr aph or an illustration from a Windows en vironment, also increase Print Quality on the Main tab . If you are w orking in a Macin[...]

Print Quality is P oor or Contains Errors 123 T roubleshooting Meaningless Character s or Symbols are Printed ■ If the prob lem only occur s when printing a specific document, try editing the document, then printing it. If this does not resolv e the problem, there ma y be a prob lem with your application program.[...]

Print Quality is P oor or Contains Errors 124 T roubleshooting Printing is Blurred/Color s are Wr ong ■ Print the nozzle chec k pattern to ensure that ink is output correctly . If the nozzle check pattern does not print correctly , clean the pr inthead. ➡ Printing the Nozzle Check P attern ➡ Printhead Cleaning If the problem is not resolv ed [...]

Print Quality is P oor or Contains Errors 125 T roubleshooting Straight Lines are Misaligned ■ Align the printhead. Windows 1 Open the Printer Proper ties dialog bo x. ➡ Opening the Printer Proper ties Dialog Bo x 2 Click the Maintenance tab . 3 Click Printhead Alignment . F ollow the instructions on the screen.[...]

Print Quality is P oor or Contains Errors 126 T roubleshooting Macintosh 1 Open the P age Setup dialog bo x. The P age Setup dialog bo x can nor mally be opened b y selecting Pa g e Setup from the File menu. 2 Click Utilities . 3 Select T est Print from the drop-down menu, then clic k Printhead Alignment . F ollow the instructions on the screen. No[...]

Print Quality is P oor or Contains Errors 127 T roubleshooting ■ In the printer driver settings, select a higher print quality setting. Windows 1 Open the Printer Proper ties dialog bo x. ➡ Opening the Printer Proper ties Dialog Bo x 2 Click the Main tab , then click High f or the Print Quality setting. Macintosh 1 Open the Print dialog box. Th[...]

Print Quality is P oor or Contains Errors 128 T roubleshooting Printed P aper Curls or Ink Blots ■ Use high resolution paper or photo paper to print images that require a lot of ink, such as pictures with intense color s, or photographs. ■ Reduce the Intensity setting in the printer driver and try printing again. Windows 1 Open the Printer Prop[...]

Print Quality is P oor or Contains Errors 129 T roubleshooting Macintosh 1 Open the Print dialog box. The Print dialog box can normally be opened by selecting Print from the File menu. 2 F or Print Mode , select Man ual , then click Details . 3 Click the Color icon, then dr ag the Intensity slider to set the intensity .[...]

Print Quality is P oor or Contains Errors 130 T roubleshooting Bac k of P aper is Sm udged ■ If the next pa ge prints before the ink is dry , enable the P ause P age printer driver setting. Y ou can either remov e each printed sheet from the output tra y as soon as it is printed, or enable P ause P age to pause after each sheet has printed. Windo[...]

Print Quality is P oor or Contains Errors 131 T roubleshooting Macintosh 1 Open the P age Setup dialog bo x. The P age Setup dialog bo x can nor mally be opened b y selecting Pa g e Setup from the File menu. 2 Click Utilities . 3 Select Custom Settings from the drop-down men u. 4 Select P ause between pages , then clic k Send . ■ Y ou may need to[...]

Print Quality is P oor or Contains Errors 132 T roubleshooting Printed Surface is Scratched ■ Ensure that y ou are using suitable paper . • The paper weight must be less than 28 lb . If you use paper hea vier than 28 lb ., the printhead ma y scratch the printed surface . Clean the printhead first, then pr int with the correct paper . • The p[...]

Print Quality is P oor or Contains Errors 133 T roubleshooting Windows 1 Open the Printer Proper ties dialog bo x. ➡ Opening the Printer Proper ties Dialog Bo x 2 Click the Main tab , then select Manual f or Color Adjustment , then click Set . 3 Drag the Intensity slider to adjust the intensity . Macintosh 1 Open the Print dialog box. The Print d[...]

Print Quality is P oor or Contains Errors 134 T roubleshooting White Streaks ■ Print the nozzle chec k pattern to chec k the ink output. If a specific color does not print in the nozzle check pattern, clean the pr inthead. ➡ Printing the Nozzle Check P attern ➡ Printhead Cleaning The problem can also be resolv ed b y aligning the printhead. [...]

Print Quality is P oor or Contains Errors 135 T roubleshooting Color s are Uneven or Streaked ■ Increase the print quality setting in the printer driver settings. Windows 1 Open the Printer Proper ties dialog bo x. ➡ Opening the Printer Proper ties Dialog Bo x 2 Click the Main tab , then click High f or the Print Quality setting. Macintosh 1 Op[...]

Print Quality is P oor or Contains Errors 136 T roubleshooting ■ Set the halftoning method to Diffusion in the printer driver settings. Windows 1 Open the Printer Proper ties dialog bo x. ➡ Opening the Printer Proper ties Dialog Bo x 2 Click the Main tab , select Custom for the Print Quality setting, then clic k Set . 3 Click Diffusion f or the[...]

Printer Does Not Star t or Stops Dur ing Print Jobs 137 T roubleshooting Printer Does Not Star t or Stops During Print Jobs • Printing Does Not Star t • Printing Stops Before It is Completed • Printer Mov es But Does Not Pr int • Printhead Holder Does Not Mov e[...]

Printer Does Not Star t or Stops Dur ing Print Jobs 138 T roubleshooting Printing Does Not Star t ■ Ensure that the printer is turned on. If the PO WER lamp is off , press the POWER b utton. If the PO WER lamp is flashing green, the printer is initializing. W ait until the POWER lamp stops flashing. Note ➤ When printing a large amount of data[...]

Printer Does Not Star t or Stops Dur ing Print Jobs 139 T roubleshooting ■ Ensure that the correct printer driver is selected. In Windows , ensure that Canon S300 is selected in the Print dialog bo x. In Macintosh, ensure that S300 is selected in the Chooser . Note ➤ In Windows, you can set the Canon S300 as the default printer. ■ Ensure that[...]

Printer Does Not Star t or Stops Dur ing Print Jobs 140 T roubleshooting Printing Stops Bef ore It is Completed ■ Check the status of the PO WER lamp. When the PO WER lamp is flashing green, the printer is processing data. Printing a large amount of data, such as a photograph or illustr ation, takes time f or the computer to process, during whic[...]

Printer Does Not Star t or Stops Dur ing Print Jobs 141 T roubleshooting Printer Mo ves But Does Not Print ■ Print the nozzle chec k pattern to ensure that ink is output correctly . If the nozzle check pattern does not print correctly , clean the pr inthead. ➡ Printing the Nozzle Check P attern ➡ Printhead Cleaning If the problem is not resol[...]

Printer Does Not Star t or Stops Dur ing Print Jobs 142 T roubleshooting Printhead Holder Does Not Mo ve ■ Ensure that the printer is turned on. The printhead holder will not mov e unless the power is on. If the PO WER lamp is off , close the front cov er and turn the power on. If the PO WER lamp is flashing green, the printer is initializing. W[...]

P aper Does Not F eed Proper ly or P aper Jams 143 T roubleshooting P aper Does Not Feed Pr operl y or P aper Jams • P aper Does Not F eed Properly • En velopes or P ostcards Do Not F eed Properly • P aper J ams[...]

P aper Does Not F eed Proper ly or P aper Jams 144 T roubleshooting P aper Does Not Feed Pr operl y ■ Confirm the paper conditions. • The paper is not too thick (less than 28 lb .). • The number of sheets loaded does not e xceed the recommended le v el. • The paper is not creased, curled or wr inkled. ➡ Compatible Media T ypes ■ Ensure[...]

P aper Does Not F eed Proper ly or P aper Jams 145 T roubleshooting En velopes or P ostcar ds Do Not Feed Pr operl y If env elopes or postcards do not f eed properly ev en after remo ving cur l, clean the paper f eed roller . 1 Ensure that the printer is on and no paper is loaded in the pr inter . 2 Press and hold the RESUME/CANCEL button, then rel[...]

P aper Does Not F eed Proper ly or P aper Jams 146 T roubleshooting P aper Jams Remov e the paper according to the f ollowing procedure . 1 Slowly pull the paper out, either from the sheet f eeder or from the paper output slot, whiche ver is easier . If the paper tears and a piece remains inside the printer , open the front cov er and remov e it. I[...]

The PO WER Lamp Flashes Orange 147 T roubleshooting The PO WER Lamp Flashes Orange An error has occurred in the printer . The number of orange flashes betw een green flashes indicates the type of error , as outlined belo w . Chec k the cause and take the appropriate action. ■ Tw o orange flashes: Out of paper , paper jam or paper f eed error R[...]

The PO WER Lamp Flashes Orange 148 T roubleshooting ■ Six orange flashes: No printhead installed Install a printhead. If the error persists after the printhead has been correctly installed, contact the Customer Care Center . ■ Seven orange flashes: Defective printhead Contact the Customer Care Center . ■ Eight orange flashes: W aste ink ta[...]

The PO WER Lamp Flashes Orange 149 T roubleshooting ■ PO WER lamp flashes alternate green and orange: An error has occurred that ma y require y ou to contact the Customer Care Center . Tu rn the printer off and unplug the printer from the power supply . Plug the pr inter bac k in and tur n the printer back on. If the problem remains , contact th[...]

An Error Message is Displa yed on the Screen 150 T roubleshooting An Err or Message is Displa yed on the Screen • Error Writing to USBxxx • Application Error or General Protection F ault • Other Error Messages • Other Error Messages Windows Windows Windows Macintosh[...]

An Error Message is Displa yed on the Screen 151 T roubleshooting Err or Writing to USBxxx ■ Ensure that the printer is turned on. If the PO WER lamp is off , tur n the printer on. If the PO WER lamp is flashing green, the printer is initializing. W ait until the POWER lamp stops flashing. ■ Ensure that the printer is securely connected to th[...]

An Error Message is Displa yed on the Screen 152 T roubleshooting 2 Click the Details tab , click Spool Settings , then select Print directl y to the printer . In Windows 2000 or Windows XP , click the Ad vanced tab , then click Print directly to the printer . ■ V erify the USB port status. 1 Right-click My Computer and select Pr operties . 2 Cli[...]

An Error Message is Displa yed on the Screen 153 T roubleshooting ■ Ensure that the printer port setting corresponds to the printer interface connection. 1 Open the Printer Proper ties dialog bo x from the Star t menu. ➡ Opening the Printer Proper ties dialog bo x directly from the Star t menu 2 Click the Details tab (or Po r t s tab), then sel[...]

An Error Message is Displa yed on the Screen 154 T roubleshooting Application Err or or General Pr otection Fault ■ Ensure that the application program y ou are using is intended f or your operating system. F or e xample, if y ou attempt to pr int with a Windo ws 3.1 application under Windows 98, the application ma y not function correctly and an[...]

An Error Message is Displa yed on the Screen 155 T roubleshooting ■ Check the amount of free space on the har d disk. Y ou ma y need to increase the amount of free space by deleting an y unnecessar y files. ■ If the prob lem occurs onl y when printing a specific document, try editing the document, then printing it. If this resolv es the probl[...]

An Error Message is Displa yed on the Screen 156 T roubleshooting Other Err or Messages ■ If the BJ Status Monitor is display ed, follo w the instructions on screen. If an error occurs during pr inting, the BJ Status Monitor displa ys the error on the Printer Status tab . Follo w the instructions on the screen. In Windows 98 or Windows Me, clic k[...]

An Error Message is Displa yed on the Screen 157 T roubleshooting ■ If one of the follo wing messages is display ed outside of the BJ Status Monitor: Could not spool successfully due to insufficient disk space Increase the amount of free space on the disk by deleting an y unnecessar y files. Could not spool successfully due to insufficient mem[...]

An Error Message is Displa yed on the Screen 158 T roubleshooting Other Err or Messages ■ If a message with the format "Err or No.: Xnnn" (where "X" represents a letter and "n" represents a number) is displa yed: Error No.: X202 Not enough memor y f or printing. Increase a vailab le memor y by closing an y other appl[...]

Low Ink W arning Displays Ink T ank with '?' 159 T roubleshooting Lo w Ink W arning Displa ys Ink T ank with '?' The ink le vel of an ink tank displa y ed with a '?' is not synchronized with its ink counter . BJ Status Monitor (Windows) BJ Status Dialog (Macintosh) The color ink le vel ma y not be indicated correctly .[...]

Low Ink W arning Displays Ink T ank with '?' 160 T roubleshooting Macintosh Note ➤ When background printing is enabled, the low ink warning displays on the BJ Print Monitor (Macintosh). ➡ BJ Print Monitor ■ Reset the ink counter from the printer driver when y ou replace the ink tank. ➡ Resetting Ink Counter ■ T urn the low ink w[...]

Low Ink W arning Displays Ink T ank with '?' 161 T roubleshooting Macintosh 1 Ensure that the printer is on and open the P age Setup dialog box. The P age Setup dialog bo x can nor mally be opened b y selecting Pa g e Setup in the File menu. 2 Click the Utilities icon to open the Printer Utilities dialog bo x. 3 Select Remaining ink level[...]

Problems Unique to Windo ws 162 T roubleshooting Pr oblems Unique to Windows • The BJ Status Monitor is Not Displa y ed • Cannot Print in Background (Windo ws 98/Windows Me only) Windows[...]

Problems Unique to Windo ws 163 T roubleshooting The BJ Status Monitor is Not Displa yed ■ Ensure that "Enable bi-directional support for this printer" is selected. 1 Open the Printer Proper ties dialog bo x from the Star t menu. ➡ Opening the Printer Proper ties dialog bo x directly from the Star t menu 2 Click the Details tab , clic[...]

Problems Unique to Windo ws 164 T roubleshooting Cannot Print in Bac kgr ound (Windows 98/Windo ws Me onl y) ■ Check the amount of free space on the har d disk. Backg round printing requires a cer tain amount of disk space. Y ou may need to delete unnecessar y files, or disab le backg round printing. ■ Ensure that backgr ound printing is enabl[...]

Problems Unique to the Macintosh 165 T roubleshooting Pr oblems Unique to the Macintosh •J agged T ext or Gr aphics, or Banded Gr adations • Cannot Print in Background Macintosh[...]

Problems Unique to the Macintosh 166 T roubleshooting Jag ged T ext or Graphics, or Banded Gradations ■ Ensure that y our application suppor ts Quick Dra w . If you are using a P ostScr ipt-compatib le application, pr inted te xt and lines ma y appear jagged and gradations ma y appear banded. As the S300 is not a P ostScript printer but a Quick D[...]

Problems Unique to the Macintosh 167 T roubleshooting Cannot Print in Bac kgr ound ■ Ensure that backgr ound printing is enabled. 1 In the Apple menu, select Chooser . 2 Set Backgr ounding to On . ■ Check the amount of free space on the har d disk. Backg round printing requires a cer tain amount of disk space. Y ou ma y need to remov e unnecess[...]

168 Specifications Specifications Printing method: Bubb le Jet on-demand Printing resolution: 2400 (horizontal) × 1200 (v er tical) dpi max. Print speed (pr inting with Canon standard patter n): Black printing Draft: 11 ppm Standard: 9.5 ppm Color printing Draft: 7.5 ppm Standard: 4.1 ppm Print direction: Bi-directional Print width: 8.0 in. max.[...]

169 Specifications Receiv e buff er : 56 KB Interf ace: USB 1.10-compatible Interf ace connector : USB standard Series B receptacle (USB interface) Recommended printer cable: Material: A WG28 (data wiring pair) or A WG20 to 28 (distribution pair) T ype: T wisted-pair shielded cable Length: Up to 6.4 ft. Connectors: USB standard Series B pluggable [...]

170 Specifications Po w er consumption: Standby: Appro x. 2 W Printing: Appro x. 30 W Dimensions (without a paper rest and paper output tra y): 15.7 (W) × 9.8 (D) × 7.3 (H) in. W eight: Appro x. 7.5 lb .[...]

171 Specifications ■ F eed method: Continuous f eed through auto sheet f eeder F or plain paper , en velopes , High Resolution P aper , Glossy Photo P aper , High Gloss Photo Film, Glossy Photo Cards, Photo P aper Pro , Tr ansparencies, T -shir t T ransf ers, Banner P aper ■ Sheet f eeder capacity: Plain paper (17 lb .) 100 sheets max. High Re[...]

172 Specifications ■ Ordinar y pr int media: Regular size: Letter , legal, A4, A5, B5, US Com.#10, European DL Custom size: width: 3.54 to 8.5 in. height: 4.72 to 23.0 in. W eight: 17 to 28 lb . Canon Special media: High Resolution P aper HR-101N Glossy Photo P aper GP-301N/GP-301 High Gloss Photo Film HG-201 Glossy Photo Cards FM-101 Photo P ap[...]

173 Specifications ■ Graphic image printing: Data f or mat: Canon e xtended mode: Raster image f or mat Resolution: Canon extended mode: 300, 600, 1200, 2400 dpi ■ Printhead: Black: 320 nozzles (600 dpi) Cyan, Magenta, Y ello w: 128 nozzles per each color (600 dpi) ■ Ink T anks: Capacity: Black (BCI-24 Blac k) approx. 300 *1 , appro x. 580 *[...]

174 Specifications ■ Printer dr iv er operating en vironment: IBM PC/A T -compatible computer running on Windows 98, Windo ws Me, Windo ws 2000, Windows XP or Macintosh computers with USB interf ace running on Mac OS 8.6 - Mac OS 9.X ■ Hard disk space: Appro x. 15 MB to install on Windows 98 and Windows Me , 30 MB on Mac OS, or appro x. 25 MB [...]

175 Specifications ■ Printing Area To ensure the best pr int quality , the printer allows a margin along each edge of media. Printing area (dar k blue): Canon recommends that you print within this area. () Printable area (light b lue): The area where it is possible to print. Howe v er , printing in this area can adv ersely affect the print quali[...]

176 Specifications A4, B5, A5 Size Printable Area (width x height) A4 8.0 × 11.4 in. (203.2 × 289.0 mm) B5 6.9 × 9.8 in. (175.2 × 249.0 mm) A5 5.6 × 7.9 in. (141.2 × 202.0 mm) Recommended printing area Printable area 1.1 in 1.04 in 0.13 in 0.13 in 0.2 in 0.12 in[...]

177 Specifications Letter , legal Size Printable Area (width x height) Letter 8.0 × 10.7 in. Legal 8.0 × 13.7 in. 1.1 in 1.04 in 0.25 in 0.25 in 0.2 in 0.12 in Recommended printing area Printable area[...]

178 Specifications Glossy Photo Cards Size Printable Area (width x height) Glossy Photo Card 4.3 × 6.3 in. 0.2 in 0.16 in 1.02 in 1.1 in Recommended printing area (Printable area is the same.)[...]

179 Specifications Photo P aper Pro (PC-101S) Note ➤ The printing area of Photo Paper Pro PR-101 is identical to that of A4 size paper. For details, refer to " A4, B5, A5 ". Size Printable Area (width x height) Photo P aper Pro PC-101S 4.3 × 6.3 in. 0.16 in 0.16 in 1.1 in 1.1 in Recommended printing area (Printable area is the same.)[...]

180 Specifications En velopes Size Printable Area (width x height) US Com. #10 8.3 × 3.9 in. European DL 7.5 × 4.1 in. (190.5 × 103.2 mm) 0.12 in 1.04 in 0.13 in 0.13 in Printable area[...]

181 Specifications Banner P aper Size Printable Area (width x height) Banner P aper Letter : 8.0 × 65.7 in. 0.13 in 0.13 in 0.12 in 1.1 in 0.2 in Max. 6 sheets Min. 2 sheets Recommended printing area Printable area[...]

182 Inde x Inde x A Application Error . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154 B Background printing (Macintosh) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57 Background printing (Windows) . . . . . . . . . . . . . . . . . . . . . .[...]

183 Inde x D Deep Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33, 79 Duplex Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26, 55 E Enabling Low Ink Warning . . . . . . . . . . . . . . . . . . . . . [...]

184 Inde x Low Ink Warning Displays Ink Tank with '?' . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159 M Media Type (Macintosh) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46 Media Type (Windows) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .[...]

185 Inde x POWER Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 POWER Lamp . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18, 147 Print Advisor (Windows) . . . . . . . . . . . . . . . . . . . . . . . . . . . [...]

186 Inde x T Transparencies CF-102 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110 Transporting the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87 T-Shirt Transfers TR-201 . . . . . . . . . . . . . . . . . . . . . . . . . . . . [...]