Canon W2200 manual

Graphic Color Printer[...]

Copyright ©200 3 Canon Inc. all rights reserved. • Unauthorized transfer or duplication of all or any part of this document is prohibited. • The content of t his docume nt is subject to change without notice. • Every effort has been made t o ensure that the information contained in this guide is correct. If any error or omission is found, co[...]

i i Warning Cautio n Important Note Not ations Abou t T ext Conventions T o ensure the saf e and most ef fici ent use of this printer , important information is provided under the headings listed below . Before you use this guide, make s ure that yo u underst and what thes e headings mean and remember the important inform ation descri bed u nder th[...]

ii ii Abbreviations Throughout this document the following abbreviations are used in text. •M i c r o s o f t ® W i ndows ® Millennium Edition is abbreviated as “W indows Me” •M i c r o s o f t ® W i ndows ® 98 is abbreviated as “W indows 98” •M i c r o s o f t ® W i ndows ® 95 is abbreviated as “W indows 95” •M i c r o s [...]

iii iii Warning Safety W arnings and Precautions Read and fo llow all the warnings and guid elines described below to prevent the hazards of fire or electrical shock and en sure safe use o f this printer . T Location z The elec trical c ont act s inside the pri nter beco me ex tremely h ot durin g normal operati on. T o av oid caus ing a f ire, ne [...]

iv iv Cautio n T In an Emergency ... z T o av oid a fire or s erio us el ect rical shoc k, i f the p rint er e mits sm oke or a strange odor , immed iately pre ss the Powe r button to swit ch the printer of f and unp lug the power c ord from th e power s upply . Discontinue using the printer a nd call fo r service . T Cleaning the Printer z Use o n[...]

v v z T o ensure normal operation of the printer a nd avoid poss ible dam age, never in st all the printer ne ar large of fice equi pment or any oth er type of electric al de vice that emit s a strong magne tic field . T Moving the Print er z T o avoid d roppin g and dam aging the printe r or the p aper fe ed uni t or causin g persona l injur y whe[...]

vi vi z The elec trica l cont act s of th e print head be come extremel y hot during normal operati on. T o av oid mino r burns, never touch the ele ctrical c ont act s after removing the pri nthead from the p rinter . T General Caution z There are high v olt age poin ts inside th e printe r . T o avoid a fi re or el ectric al shock , neve r attemp[...]

vii vii Contents Notations About Tex t . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . i Conventio ns . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . i Abbreviati ons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .ii Legal[...]

viii viii Canceling a Print Job . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-7 Cancelin g a Back ground Print Job . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-7 Cancelin g a Fore ground Print Job . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-12 Viewing Help . . . . . . . . . . . . . . . . [...]

ix ix Print Resu lts Do Not Matc h Print J ob Con tent . . . . . . . . . . . . . . . . . . . . 7- 11 Colors W rong . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-12 Other Pro blems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-13 Error Messages . . . . . . [...]

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1 1 Before Using the Printer This sec tion de scribes printer parts an d proced ures you should know before y ou use the printe r .[...]

Before Using the P rinte r 2 1-2 Printer Part Names Printe r T Front V iew a Back upper c over Remove to install the printhead or to remove jammed paper . ( Æ P. 6 - 1 5 , P .7- 23) b Operation p anel Provides Power bu tton, Online button , Ink Replace bu tton, LCD display , and other important buttons used to operate the printer . For details, se[...]

Printe r Part Names 3 1-3 gT r a y Set paper her e for manu al feed pri nting. Al so funct ions as t he paper exi t tray during norm al printing. ( Æ P .2-17) h Output tray extension Set to hold printed large size media ejected on to the tray . i Cassett e cover Protects paper loaded in th e cassette. j Cassett e 1 The standard paper cassette prov[...]

Before Using the P rinte r 4 1-4 d Para llel port Provides a connection point for a Parallel cable connected to the Parallel port of the computer . ( Æ S etu p Gu id e ) e Power connector Provides a connecti on point f or the pr inter po wer cord. T Under t he Back U pper Cov er a Printhead lock le ver Locks the printhead lock cover . Pull down to[...]

Printe r Part Names 5 1-5 T Under the Right Cover a Y ink tank cover b M ink tank cover c PM ink tank cover d C ink tank cover e PC ink tank cover f Bk ink tank cover The ink tank cov ers protect the tank s and lock them in place. T o replace an ink tank, p ress the Ink Replace button on the operation pan el to release the ri ght cover . Open the r[...]

Before Using the P rinte r 6 1-6 Paper Feed Unit (option) a Paper fe ed unit A paper feed unit inst alled below the pr inter provides an addi tional paper feed source. b Casset te cover Attached to Cassette 2 to p rotect pape r loaded in the paper c assette. The shape of the cassette cov er for Cassette 1 is dif ferent. c Casset te 2 Paper Cassette[...]

Switching th e Printer On a nd Off 7 1-7 Switching the Printer On and Off Follow the procedure below to switch the printer on and off. The examples b elow demonstrate no rmal operation of the printer after it is set up and ready for normal operation. If th e printer h as not been set up completely , follow the procedures in the Setu p Guide to comp[...]

Before Using the P rinte r 8 1-8 Switching th e Printer Off When you are fin ished using the printer , follow this p rocedure to switch the printer off . 1 Check th e displa y to make su re that a print job is not i n progress. If you s ee an error mes sage displayed, follow the procedu re to correct the problem, and make sure the print jo b has co[...]

Setting the Pr inter On line an d Of fline 9 1-9 Note Setting the Printe r Online and Offline While the printer is on, it can be set online or offline. When the printer is online, the printe r can accept d ata from the co mputer to execute a print job. The printer enters the online mode automatically every time the printer is switched on. When the [...]

Before Using the P rinte r 10 1-10 Note Setting the Printer Of fline Follow the procedure below to set the pr inter offline. 1 Press the Onli ne but ton to switc h the Online l amp off. When the Online lamp off, the pr inter is offline. z Pressing the Online bu tton repeatedly switc hes the p rinter be tween the o nline a nd offline mo des.[...]

1 2 Print Media Y ou Can Use This chapter describes th e types of print media that can be used and ho w to load each type.[...]

Print M edia Y ou Can Us e 2 2-2 Note Note Print Media Tha t Can Be Used A variety of prin t media can be u sed with this printer . The size and types of paper or special med ia, the print area of each type, and other details are describ ed below . z For more d etails ab out Canon p rint media , please re fer to the instruc tions pro vided with eac[...]

Print M edi a That Can Be Used 3 2-3 Important Important T Matte Photo Pape r Thick but a less glo ssy surface, ex cellent for color reproduction with n o reflection from the printed surface. Th is media is ideal fo r printing paper crafts, calenders , and matte photog raphs. Cano n pr odu ct: Matte Phot o Pape r (MP-101) T Professiona l Photo Pape[...]

Print M edia Y ou Can Us e 4 2-4 Important T Quick Dry T ransparencies Highly transparent film that dries quickly . Ideal f or large volume print jobs with transparenc ies. Canon pr oduct : Color Bu bble Jet T ran sparencies Q uick Dryi ng T ype (CF-401) z Y ou mu st alw ays print on the cor rect print side (th e roug h side) of this fil m, and loa[...]

Print M edi a That Can Be Used 5 2-5 Note Paper Sizes Here is a table that lists the pap er sizes and f eed methods that can be used with this printer . z Skew may occur when feeding paper manually from the tray . If this occurs, remove all of t he pape r from the paper casset te and p rint. Paper Size W2200 Cassette 1 Cassett e 2 ( Option ) 13x2 2[...]

Print M edia Y ou Can Us e 6 2-6 Important Maximum S tac k Size The table below des cribes for each media type the ma ximum number o f sheets that can be load ed for the paper feed source. z T o p revent jammi ng or dama ging th e pri nter, never l oad t oo ma ny sh eets in a p aper cassette. Just load the recom mended number of sh eets for the pap[...]

Print M edi a That Can Be Used 7 2-7 Note Printi ng Area This printer can print in area (a) shown in the illust ration. However, printing in this area could cause poor print quality or misfeed s. z For best r esults wh en prin ting phot ograp hs and oth er high qualit y jobs, we recomme nd pr inting with in area (b ). Plea se note this correc tion.[...]

Print M edia Y ou Can Us e 8 2-8 Important Note Loading Paper Cassettes Follow the procedures below to load th e paper cassette: • Load the print media in a paper cassette. • Select the media size an d type on the p rinter operation panel. • Start the print job on the computer . z Store unused pape r and other media in its original pac kage. [...]

Loading Pap er Cassettes 9 2-9 2 Remove the ca ssett e cove r . 3 Pinch t he lever on the len gth gui de so it moves freely and move the guide to the hole s for the siz e of the paper . Marks for standa rd paper si zes are prov ided on t he length guide. Mov e the guide to the desired mark. 4 Pinch t he lever on the width gu ide s o it mo ves freel[...]

Print M edia Y ou Can Use 10 2-10 Important 5 Pick up a stack of paper and fan it to remo ve s tatic cling. T a p the edges of the stack aga inst a flat surfac e to alig n the ed ges. 6 With the print si de (b) facing do wn, load the stack (c ) in the cas sette with the l ength gu ide again st the bottom o f the stack. Y ou can fill the cassette up[...]

Loading Pap er Cassettes 11 2-11 Important z W a it for all o f the pa per or other print media in the cassette to be use d up befo re loading mo re pa per . z Never mix di fferent typ es of paper or other pri nt medi a in the same st ack. z When printi ng transpa rencies , always load 1 she et of plai n paper the same size as the trans parencies o[...]

Print M edia Y ou Can Us e 12 2-12 Important Note z Y ou must set the slide le ver to the cente r position to ena ble pape r feed from the cassette. z The out put ex tension sho uld be used to prev ent large size medi a from falling off the tray after it i s ejected fro m the prin ter . Always attach th e out pu t extension before star ting the pri[...]

Loading Pap er Cassettes 13 2-13 Important Selecting the P rint Media Size and T ype After lo ading paper or other print medi a in the pap er cassette, you mus t use the operatio n panel menu s to s elect the type and si ze of the paper or ot her print media load ed in the cas sette. Pape r size settings are required only when using B5-JIS. If you [...]

Print M edia Y ou Can Us e 14 2-14 Note z The printer is shipped from the facto ry with the “Med ia Size” set for “B5-JIS” and the “Media T ype” set for “Plain Paper”. z While pr inting with on e of the se tting s described above, if th e ink blurs o r if printing is too li ght, sele ct Speci al 1 to 5 for t he “Med ia T ype”. T[...]

Loading Pap er Cassettes 15 2-15 3 Selec t the casse tte. Y ou can sk ip St eps 4, 5 if you are using o ne of the f ollowing paper sizes (these sizes set automat ically): A4, B4, A3, A3+ (L), 13x 22”, Letter , Ledger . Go to S tep 6 and do the Media T ype selection. z If the optional cassette is not installed.  Confirm that “Casse tte 1” i[...]

Print M edia Y ou Can Us e 16 2-16 7 Press  or  to displ ay the media ty pe loaded and pr ess  . An equals sign (=) displayed to the left of the settin g indicates the current Media T ype sel ection. 8 When yo u are finished , press the Onli ne butto n to li ght the On line lamp. The operat ion panel dis plays “R eady” and th e printer[...]

Load ing th e Tray 17 2-17 Important Note Note Loading the T ray This is the general procedure for printing on the media loaded in the tray: • Start the print job on the computer . • Remove pri nted sh eets from the out put tray . • Set the media in the tr ay . • Press the Online button. • After printing, remove all remaining sheets from [...]

Print M edia Y ou Can Us e 18 2-18 Important 2 Remove th e front up per cover . 3 While ra ising the manual feed lev er , pull Ca ssette 1 to the m arked positio n. Align the mark (a) of the cassette cover with the position of the pr inter front. z If there is p aper i n the cassette , make sure that the paper is be low the loa d limit mark (b). If[...]

Load ing th e Tray 19 2-19 Important 4 Slide th e lever to the l eft. 5 With the print s urface (b) facin g down, align the edge o f the stack with the right gu ide (a) the n push the stack into the c assette until it s tops. When you inser t the media, make sure that the trailing edge of the m edia is located at the correct si ze mark on the tray [...]

Print M edia Y ou Can Us e 20 2-20 z T o prev ent the ejec ted media fal ling from the tra y , use t he output tray extensi on. 6 Move the slid e leve r until it lightl y touches the m edia. 7 While raisi ng the man ual fee d lever , push Cassette 1 compl etely int o the printer . a[...]

Load ing th e Tray 21 2-21 Important Note z T o prevent incorrect feed ing, the sheets mu st be set to pass below the exit guid e (a). 8 Press the Onli ne but ton. The pri nt jo b st art s. T o print more than o ne sheet, repeat th e S tep 1 to S tep 8 to print each sheet one by on e. z If you press the Online butt on befo re you load the next shee[...]

Print M edia Y ou Can Us e 22 2-22 Important z When you feed the media from the casse ttes, make sure that the slide lever is always as close as possible to th e center pos ition within i ts range. z If you move d t he widt h gui de o f Cas sette 1 at Step 4, afte r movi ng the wi dth g uide back to its original position, feed pape r from th e cass[...]

1 3 Printing f rom W indows This chapter describes th e basi c procedure for prin ting from W in dows.[...]

Printi ng from W indows 2 3-2 Note Note Printing T o print a job from a Wi ndows software application, use the Print command in the File menu. z For more details ab out the p rinter dri ver , refer to the print er drive r online He lp. ( Æ P. 3 - 4 ) z For more details abou t print so ftware func tions, refer to the Setu p Guid e. Print Procedure [...]

Canc eling a Pri nt Jo b 3 3-3 Canceling a Print Job Follow the procedures belo w to cancel a print job. 1 In the Printers fol der , dou ble-clic k the icon for the print er . 2 Click t he name of the job that yo u want to cancel, c lick Printe r in the menu bar and sele ct Canc el All Documents. The print job is deleted. 3 If the Onl ine lamp on t[...]

Printi ng from W indows 4 3-4 Note Viewing Online Help Online Help is available to explain the functions an d items of the printer driver . Opening Online Hel p 1 In the Pr inter Propertie s window, click the Help butto n. The Help window opens. z For more details a bout how to use the Help wind ow , please refer to your o perating system manual.[...]

1 4 Printing from a Macintosh This chapter des cribes the bas ic procedures for printin g from a Macintosh.[...]

Printi ng fro m a Mac intosh 2 4-2 Note Note Printing T o print a job from a Macintosh software applicatio n, first select the printer then use the Print command in the File menu . z For more details about the p rinter driv er , refer to the printer driver Help. ( Æ P. 4 - 1 3 ) z For more details abou t print so ftware func tions, refer to the Se[...]

Prin tin g 3 4-3 2 Select the GARO Printer Driver icon fro m the list on the le ft, and for the Desti nation se lect the c onnectio n method, th en selec t this pri nter from the list on the right. If the printer is connected to a network, make sure that th e Active button for Appl eT alk is cl ic ked o n. 3 Clos e th e Choo ser w ind ow an d cli c[...]

Printi ng fro m a Mac intosh 4 4-4 T Mac OS X W ith Mac OS X use Print Center to select the printer . However , if the printer is swit ched of f, or i f the cable i s discon nected, th e name of th e printer w ill not appear in the list. Be sure to check the status of the pr inter before starting a print job. An example usin g Mac OS X V er .10.2 i[...]

Prin tin g 5 4-5 Note Note 3 If the nam e of the prin ter is not in the Pri nter List , click th e Add P rinter icon. If the name of the printer is in the list, go to Step 5. 4 In the new c onnec tion menu conne ct the connecti on destin ation f or the printer , select th e name of the p rinter fro m the list, th en clic k the Add butt on. z If the[...]

Printi ng fro m a Mac intosh 6 4-6 Print Procedure 1 In the softwar e applic ation, select P rint fr om the Fi le men u. The Pri nt windo w opens. 2 Check the P rinter box and make sure that the name o f the printer is displayed . On th e Main panel select th e setting s for the pages, number of co pies, Medi a T y pe, Media Source, Pri nt Quality [...]

Canc eling a Pri nt Jo b 7 4-7 Note Canceling a Print Job The procedur e to cancel a print job is dif ferent, depend ing on whether the job is printing in the background or the foreground. z W ith Mac OS X all print jobs exec ute in the b ackground; print jobs do not exe cute in the fore grou nd. Canceling a Ba ckground Print Job W ith pr int jobs [...]

Printi ng fro m a Mac intosh 8 4-8 Important 3 With the Job s elect ed for del etion, cl ick the Prin ting Paus ed but ton again . The print job is deleted. 4 Select Resume Pri nting from the File m enu. The printer re-enters print mode and is read y for operati on. z After cancelin g a pri nt job, y ou should always sele ct Resume Prin ting. W ith[...]

Canc eling a Pri nt Jo b 9 4-9 5 If the Onl ine lamp on the printe r operat ion panel is fl ashing, i ndicating that the pr int job i s still process ing, press and ho ld down the Cancel Job/Util ity button for 3 seconds until “Job Can cel” is d isplayed, t hen releas e the button . The print job in progress is canceled. 6 If the Online lam p g[...]

Printi ng fro m a Mac intosh 10 4-10 2 Open the Utilit ies folde r and ope n Print Center . 3 Select the name of the p rinter from the P rint er List, then sele ct Sh ow Jobs from the Pr inters men u. The queue list for the printer is displayed. 4 Select the print job to c ancel, then sele ct Dele te Job from t he Job s menu. The print job in progr[...]

Canc eling a Pri nt Jo b 11 4-11 Important z After the p rint data has been sent to t he printer , the print job cann ot be canc eled. When yo u want to cance l a prin t job tha t remain s in the printe r , do the GARO Printmon itor job can cel proced ure. T o op e n the GARO Pr intmo nitor , in the Print Center of the Pr inter menu select Prin ter[...]

Printi ng fro m a Mac intosh 12 4-12 Canceling a Foreground Print Job Follow the procedure below to cancel a print job in the foregroun d. When you cancel a print job in the f oreground, the print -in-prog ress dialog b ox opens. 1 When the print -in-progre ss dialog b ox ope ns, press and hold d own the Comman d key and press the peri od (.) key .[...]

Vi e w i n g H e l p 13 4-13 Note Viewing Help The Help file is available on the software CD-ROM in a PDF file to describe the functions and items of the printer driver . Opening Help 1 Mount the User Softwar e CD-ROM int o the CD-ROM drive, the n open the PD F icon i n the f older . For Mac OS 8. x/9.x o pen the W2200 DR V89_En file in the OS 89 f[...]

Printi ng fro m a Mac intosh 14 4-14[...]

1 5 Using the Operation Panel This chapter describes how to u se the prin ter operati on panel buttons and functi ons.[...]

Using th e Operati on Panel 2 5-2 What’ s On t he Operation Panel? On the pr inter operat ion panel t here is a display ( a), 7 bu ttons (b) , and 2 lamps ( c). The op eration panel is used to indicate the curre nt status of the printer , to display messages and settings, and to perform menu settings. Reading the Display The display indicates the[...]

What’ s On the Opera tion Pan el? 3 5-3 Note T Menu Display Line 1: Displays the name of the menu o r submenu. Line 2: Displays an item for selection. A righ t arrow ( Æ ) indicates that items are available for selection o n the same level. A down ar row ( È ) indicates that items are available f or selection at the next lower level. T Current [...]

Using th e Operati on Panel 4 5-4 Using the Oper ation Panel Buttons The butto ns on the operation panel ar e used for th e functio ns described below . aS e t u p (  ) button Offline: When the printer is offline, press this button to open the Setup Menu. Menu displ ay: In the menu display , press th is button to display the next item for select[...]

What’ s On the Opera tion Pan el? 5 5-5 Menu displ ay: In the menu display , press this button to return to the previous items for selection at the same level. d Reset/E nter (  ) b utton Offline: Press this button to reset the printer . Press and hold 1 second to can cel data processing or clear the p rint job data being received from the com[...]

Using th e Operati on Panel 6 5-6 g Ink Replace butt on Press this button to star t the procedure to replace an ink tank. After setting the printer offline line by pressing the Online butto n, press this button to prepare the printer for i nk tank replacement and to unlock the right cover . Reading Operation Pa nel Lamps The lamps on the o peration[...]

Functi on Menus 7 5-7 Function Menus This printer is provided with many built-in functions that can be set through the operation pan el and GARO Device Setup U tility . The functions provided by the multi-level men u displays can be acces sed with the arro w buttons on the operation panel. T y pes of Menus The functions are provided in 3 menus. T S[...]

Using th e Operati on Panel 8 5-8 Menu Flow Summarie s The printer operation p anel menus are su mmarized in the f lowcharts below . Use the arrow buttons to displ ay the items on the menus. T Setup Menu Flow T Utility Menu Fl ow  or  Pr ess  or  to mo ve the previ ous or ne xt item on the same level.  Pre ss  to move to the next [...]

Functi on Menus 9 5-9 T Set Media Menu Flow Set Media *1 Displayed when this option is installed. *1[...]

Using th e Operati on Panel 10 5-10 How to Perf orm Menu Settin gs T o use the function menus, first set the printer offline then use the arro w buttons to di splay t he menu s ettings . Setting the Printer Onli ne and Of fline T Online When it is se t online, the printer c an r eceive an d process a print job sent f rom the computer . In order to [...]

How to Perfo rm M enu Settings 11 5-11 3 Press the Set Medi a button (b). The Media Set Menu opens. 4 Press  or  to dis play “Cass ette 1”, then pre ss  . The next menu level is disp layed. 5 Press  or  to dis play “ Media T y pe”, then press  . The first setting available for selection is disp layed. 6 Press  or  to[...]

Using th e Operati on Panel 12 5-12 Menu Sett ings Summ ary T ables The menus prov ide the functio ns listed and descr ibed in the tables belo w . Settings marked with an asterisk (*) in the tables are the initial or default values. Setup Menu Menu Ite m Availa ble S etti ngs Func tions Ext. Feature s W arning Display On*, Off Enables or disables t[...]

Menu Se ttings Summa ry T ables 13 5-13 Paper Adjust Plain Paper , Coate d Paper , Photo Pro, Glossy Paper , Gloss y Paper 2, Matte Photo, Glossy Film, Quick Dry T ran, T rans par ency , Specia l 1 ~ Special 5, Proof A ~ Proof D Print Patte rn A, Print P attern B, Adj . Se tting :-28 ~ 0* ~ +28 Use this menu to adjust the amount of feed for type of[...]

Using th e Operati on Panel 14 5-14 Utility Menu Menu Item Availa ble Se ttin gs Func tio ns Nozzle Check Prints a nozzle check pattern. Sta t us Pr i nt Prints a li st of the menu ite ms and their current setti ngs. LF Statu s Prin t Prints a li st of the current ad justment values of the L F Adjust setting and t he Paper Adjust settings . Ext. I/[...]

Menu Se ttings Summa ry T ables 15 5-15 Media Se t Me nu Menu Ite m Availab le Set ti ngs Fu nct ions Cassette 1 Media Size B5-JIS* Selects the medi a size for Cassette 1. A4, A3, B4, Letter , Legal, Ledger , A3+ ar e set automa tical ly . Media T ype Plain Paper*, Coated Paper , Glossy Paper , Glossy Paper 2, Matte Photo, Glossy Film, Photo Pro, T[...]

Using th e Operati on Panel 16 5-16[...]

1 6 Maintenance This chapter describes how to repl ace consumables and maintain the print er .[...]

Maintenanc e 2 6-2 Note Note Replacing In k T anks A message in the printer driver screen or in the printer operation panel display warns you when the level of the ink in an ink tank is low to in dicate that it is time to replace the ink tank . The prin ter is provided with 6 replaceable ink tan ks; Y ellow (Y), Magenta ( M), Photo Magenta ( PM), C[...]

Replac ing Ink T anks 3 6-3 Note Cautio n Important T When t he “Repla ce T ank ” Messag e Is Dis played When ink in a n ink tank runs o ut, the replace tank mes sage is displayed and printing halts. Replace the ink tank when this message is displayed. The capital letters in the message indicate the ink tank color: Y (Y ellow), M (Magenta), PM [...]

Maintenanc e 4 6-4 Important Replacing an Ink T ank Follow the procedur e below to replace th e ink tank. This procedur e can be followed to replace an y ink tank. 1 Press the Onli ne but ton to switc h the Online l amp off. The printer is set offline. 2 Press the Ink Re place but ton. The righ t cover unlo cks. 3 Open the right c over . z Y ou mu [...]

Replac ing Ink T anks 5 6-5 Important Important 4 Push up the ink tank lever of the colo r ink tank t o replac e and o pen the in k tank cove r . 5 Holding t he ink tank b y the grips on both side s, remov e the ink tank. z Place the remo ved ink t ank in a plas tic bag an d seal the bag. 6 Remove th e new in k tank from its package. z Always ho ld[...]

Maintenanc e 6 6-6 Important z Never touc h the ink supp ly port (a) or the term inals (b). T ouchin g these areas coul d damage these parts or cau se poor qua lity prin ting. The illus trati on belo w shows the insertion sid e up. 7 With the ink supp ly ports fa cing down and the label facing in th e direct ion as s hown bel ow , insert the in k t[...]

Replac ing Ink T anks 7 6-7 Note 9 If you ne ed to r eplace a nother in k tank, follo w S tep 4 to S tep 8. 10 When yo u are finished replac ing in k tanks, cl ose th e right c over . Press d own on th e right cover until you hear i t click a nd lock. The Online lamp lights and the printer is ready to prin t. If printing was paused, the interrupted[...]

Maintenanc e 8 6-8 Cautio n Note Caution Ab out Us ing Refilled Ink T anks for This Printer The ink tanks specified for use with this printer are provided with an ink level de tection fu nction to pr event th e tanks f rom run ning out o f ink du ring printing and to prevent damage to the p rinthead. When using refilled ink tan ks, the printer cann[...]

Cle anin g th e Prin ter 9 6-9 Warning Cautio n Cleaning th e Printer Periodically clean the printer to ensu re quality printing and to avoid problems. Always follow the safety guidelines below when cleanin g the printer . z T o avoid minor burns or minor i njury from movin g part s, b efore cle aning the print er always p ress t he Power b utton t[...]

Maintenanc e 10 6-10 3 Dampen a clean cloth, wring it out thorou ghly , then use it to wipe and clean t he print er exteri or and tray , the paper outpu t tray , and the area around the power conn ector to remo ve all dus t and paper dust. Use a clean, d ry cloth to wipe a nd dry the c leaned s urfaces. 4 Plug the power co rd in to the power sourc [...]

Repl acin g the Pr inth ead 11 6-11 Important Note Cautio n Important Replacing t he Printhead If 2 unsucces sful C printhead cleanin gs do not restore high quality prin ting, or if a Service Call Error is displayed, contact a Help Des k or service center for assistance in replacing the p rinthead. z Check the tan k to make sure the ink leve l is a[...]

Maintenanc e 12 6-12 How to R eplace t he Printh ead T o replace the prin thead, you mus t ex ecute the “Replace Head” feature o f the Utility Menu and follow the order of the messages on the printer operation panel to complete the followi ng tasks: • Set the printer offline • Execute “Replace Head” • Remove all in k tank s • Drain [...]

Repl acin g the Pr inth ead 13 6-13 3 Pres s th e Canc el Jo b/U til ity butt on. The Utility Menu opens in the display . 4 Press  or  to dis play “ Replac e Head ” then pr ess  . When the message “Remove I nk T ank” is displayed , the right co ver is unlocked. 5 Open the right c over . Utility Men u Replace Hea d →[...]

Maintenanc e 14 6-14 Note 6 Open the ink tank cove rs and r emove all the i nk tanks. 7 Clos e all the ink t ank cove rs, th en cl ose t he r ight c over . When the dis play reads “Ink Draining ...” this means the ink has started to drain. z About 3 m inutes is r equired for th e ink t o drain from t he prin thead.[...]

Repl acin g the Pr inth ead 15 6-15 8 When the display reads “ Open Cov er Bac k Upper Cov er”, ope n and remove the bac k upper cover . After removing th e cover , the display reads “Rep. P .Head OK”. 9 Pull the prin thead loc k lever ou t and l ower it c omple tely . 10 Rais e the p rinth ead lock co ver co mplet ely .[...]

Maintenanc e 16 6-16 Cautio n Important Important 11 Remove th e old printh ead. z If the pri nter was operati ng before you s tarte d to remov e the printhe ad, allow the printe r to cool for a f ew minutes . The met al pa rts of the printhead become very hot dur ing pri nting. T o avoid mi nor bur ns, ne ver touch the meta l p arts of the pri nth[...]

Repl acin g the Pr inth ead 17 6-17 z T o prev ent poor printin g result s, never touch the exposed nozzles ( e) or electr ical contacts (f) on the printhead. The below illustration represen ts the insertion surface facing up ward. z Never try to re-att ach the prote ctive caps or pack ing ma terial remove d from the printhea d. Discard th ese item[...]

Maintenanc e 18 6-18 Important 15 Raise the printhea d lock lever an d push in towar d the pri nter until it locks. 16 Re-attach the back upper c over . On the op eration panel “Ins. Ink T ank OK” is disp layed and t he right co ver lock is released. Go on to the next step to install the ink tanks. 17 Open the right c over . z Make sure that th[...]

Repl acin g the Pr inth ead 19 6-19 Important 18 Push up the lev er of the ink tank to repla ce then open the c over . 19 With the ink por ts pointin g down a nd the l abel fac ing in the dire ction shown in the il lustrati on below, insert the in k tank in to the ho lder . z Always match the color o f the ink with the c orrect holde r before in se[...]

Maintenanc e 20 6-20 Important Note 21 Follow s S tep 18 to Step 20 to ins tall the oth er ink tank s. 22 After all i nk tanks ha ve bee n installed, clos e the rig ht cover . Press d own gently on the ri ght cover until y ou hear it cl ick and lo ck. After installing the printhead and all the ink tanks, “Ink Filling...” is displayed on the ope[...]

1 7 T roubleshooting This chapter describes h ow to solve problems with the printer .[...]

Troubleshooting 2 7-2 Having a prob lem? If the printer is not operating as you think it should or if you experience any other pr oblems, r ead in ord er throug h the list below , select the heading t hat best descri bes your problem, then go to the referenced page. Cannot p rint. Æ Printer not Oper ating Correc tly Æ P. 7 - 3    Print s[...]

Prin ter not Oper atin g Corr ectl y 3 7-3 Printer not Operat ing Correctly Check the following items when the printer does not operate and will not print. Cannot Print Printer n ot swit ched on. Problem 1: Power button not switched on. Solution: Press the Power button again to con fir m that Online lamp, Message lamp, and operati on panel li ght. [...]

Troubleshooting 4 7-4 Cannot inst all Windows pr inter driver . Problem 1: Incorrect installer CD-ROM mounted. Solution: Mount the User Software C D-ROM provi ded wit h the print er . Problem 2: User Software CD-ROM damaged. Solution: Call for service and request a new User Software CD-ROM. Y ou can also download the driver from the Canon Home Page[...]

Prin ter not Oper atin g Corr ectl y 5 7-5 Problem 2: The driver is not installed co rrectly for the printer connected via a W indo ws USB port or I EEE 1394 po rt. Solution: Follo w the procedure below to install the dr iver .  Right cl ick the My Com puter ic on then select Prope rties.  On the Ha rdware sheet, click Dev ice Manager . Next,[...]

Troubleshooting 6 7-6 Problem 5: Network information for the printer has not be set. Solution: If the printer is connected to a W indows network, confirm the network settings with the operatio n panel. ( Æ Setup Guide) Solution: If the printer is connected to a Maci ntosh net work, use t he Remot e UI to select “Phase 2” for the AppleT alk pro[...]

Prin ter not Oper atin g Corr ectl y 7 7-7 Error message is displayed. Problem 1: Paper jam has oc curred. Solution: Rem ove the j amm ed pa per . ( Æ P. 7 - 2 0 ) Problem 2: Error message appears during printing. Solution: Check if the error message appears in GARO Status Monitor for W indows or GARO Printmonitor for Macintosh and follow the inst[...]

Troubleshooting 8 7-8 Printing Halts During Print Job Error message is displayed. Problem 1: An error message is displayed durin g printing. Solution: Check if the error message app ears in GARO Status Monitor for W indows or GARO Printmonitor for Macintosh and follow the instructions in the message to solve the problem. ( Æ P .7-16) Problem 2: Th[...]

Print Job Results Abnorma l 9 7-9 Print Job Resu lt s Abnormal If the results y ou see in the print job is not what you ex pect, check the items describ ed below . Poor Print Quality Printing is faint. Problem 1: Printing on the wrong side of t he sheet . Solution: Determine which side is the correct print side. It will not print correctly if print[...]

Troubleshooting 10 7-10 Edges smea red with ink. Problem 1: The selected Media Size is not correct for the media loaded in the paper supply sourc e. Solution: Con firm the current selection for the Media Size. If the setting is not correct, stop the print job, select the correct setting, then start the print job again. ( Æ P .2-8) Problem 2: Print[...]

Print Job Results Abnorma l 11 7-11 Print Resu lts Do No t Ma tch Pr int J ob C onte nt Broken lines visi ble. Problem 1: Printhead is ou t of alignment. Solution: Use the prin ter operation panel to align the printhead with “Pos ition Adjust”. ( Æ P. 7 - 3 1 ) Random, bizarre characters ar e printing. Problem 1: Data from the print job data s[...]

Troubleshooting 12 7-12 Colors Wrong Only one color is printing. Problem 1: Monochrom e printing is selected in the printer driver for the print job. Solution: On th e Main tab of the printer driver , select Color for the C olor Mode and try again. ( Æ Printer Driver Help) Problem 2: The printhead is not s upplied with the ink properly . Solution:[...]

Print Job Results Abnorma l 13 7-13 Other Problems Ink consumption exceedingly high. Problem 1: Date and time settings of the Server or one or more the Client computers in the network where the printer is conn ected are not co rrect. Solution: Check the date and time settings of all the computers an d correct the settings so they are the same. Solu[...]

Troubleshooting 14 7-14 Do not remove the ink tank. Problem 1: Never remove an i nk tank wi th the prin ter swit ched of f. Solution: Follow the procedur e below to remo ve the ri ght cover manually and remove the ink ta nk. 1 Insert and sl ide the thin pin into the groove of the rig ht cover . Insert a thin pin into the gap between the right cover[...]

Print Job Results Abnorma l 15 7-15 Important 3 Push up the lev er of the ink tank to repla ce then open the c over . 4 Holding t he ink tank b y the grips on both side s, remov e the ink tank. z Place the remo ved ink t ank in a plas tic bag an d seal the bag.[...]

Troubleshooting 16 7-16 Error Messages GARO Error nnnn Problem 1: A coded error (where “nnn n” is the number) has occurred during print job proc ess ing. Solution: Press the Online button to set the printer online then try to st art the print job ag ain. How eve r , this m ay not rest ore norm al pr inti ng. Solution: Swit ch off the printer , [...]

Error Messages 17 7-17 x Ink Check Problem 1: Ink in the ink tank of the displayed colo r (x = Y , M, PM, C, PC, Bk) is runnin g low . Solution: Read the message and select the correct color ink tank for replace ment. Make sure that the new ink tank is installed correctly . Ink level ? Problem 1: The ink level detection function is set to off. Solu[...]

Troubleshooting 18 7-18 Service Ca ll Problem 1: The stopper and tape insi de the prin ter under th e back upp er cover have not been remo ved. Solution: Swit ch of f the pr inter , remove the back u pper cov er , remov e the stopp er and tape, then switch the printer on again. ( Æ Setup Guide) Problem 2: A problem has o ccurred in the printer . S[...]

Error Messages 19 7-19 Problem 2: The Media Size and Media T ype set with the printer d river do not match the Media Size and Media T ype set with the operation panel ( as loaded in the cassette.) Solution: Load paper of the size an d type selected for the Media Size and Med ia T ype selectio ns on th e Main tab of the print er driver . On the pr i[...]

Troubleshooting 20 7-20 Remov ing Paper Jams When a paper jam occurs, the “Media Jam ” message is displayed o n the operation panel and th e print job s tops. Foll ow the pro cedure below to check each part for p aper jams and r emove the jammed s heets. 1 While raisi ng the man ual feed l ever , remove the paper casse ttes. If you are using C [...]

Removi ng Pa per Ja ms 21 7-21 3 If you see paper jam med at the paper exit, us e both han ds to pull the jamme d paper out s lowly . 4 If you se e paper jamm ed at an y paper feed slot, use bo th hands t o pull the jammed paper out sl owly .[...]

Troubleshooting 22 7-22 Important 5 If you se e paper jamm ed at th e back of the pr inter whe re yo u can access the optiona l paper cass ettes, op en the back cov er (a) an d the back in ner cov er (b), th en rem ove the j ammed paper . Grasp th e knobs on both sid es of th e back inner covers (b) to open t hem. After removing th e jammed paper ,[...]

Removi ng Pa per Ja ms 23 7-23 Important 6 If you se e pieces of torn paper inside the prin ter , remove the rear upper cover then use both ha nds to pull the jammed paper to the fr ont of the printe r to remov e it. z Never to uch the en coder f ilm (a), and try to avoi d touchi ng othe r part s of the device. z T ry to avoid be nding th e transpa[...]

Troubleshooting 24 7-24 7 Attach the fr ont upp er cove r and the back upp er cov er . 8 Load paper i n the paper c assettes an d inser t the paper c asset tes in the printer .[...]

Performi ng Print T est 25 7-25 Important Performi ng Print T es t If your printouts become faint or streaked with white lines, print a nozzle check pattern to determine of the p rint nozzles on the printhead are clogged. Before executing the nozzle check pattern, load A4 or letter size sheet of in the Cassette 1. z Always load A4 or Letter sized p[...]

Troubleshooting 26 7-26 3 Pre ss the C anc el Jo b/Ut ili ty bu tton . The Utility Menu opens on the operation panel. 4 Press  or  to disp lay “N ozzle C heck” t hen pres s  . The nozzle check pattern prints. If there are no break s in the vertical and horizontal lines for each color , the nozzle check pattern is normal. z Normal Print[...]

Performi ng Print T est 27 7-27 5 When yo u are finished , press the Onli ne butto n to sw itch the O nline lamp on. The printer is ready to print.[...]

Troubleshooting 28 7-28 Note Cleaning th e Printhead When the ink nozzles of the pr inth ead become clogg ed, you can r estore normal operation by cleaning the p rinthead. Cleaning the printhead c onsumes i nk, so clean the printhead only when it is necessary . T y pes of Printhead Cleaning There are 3 metho ds for pr inthead cleaning. T Head Clean[...]

Cle anin g the P rinth ea d 29 7-29 • If 3 consecutive cleanings with H ead Cleaning B do es not solve the problem, then perform Head C leaning C. • If Head Cleaning C does not res tore normal operation of the printhead, then the printh ead is damaged an d should be replaced . ( Æ P. 6 - 1 1 ) 1 Press the Po wer button to switch the printer on[...]

Troubleshooting 30 7-30 4 Press  or  to se lect the h ead cl eanin g metho d, then pre ss  . Head cleaning begins. When head clea ning is fi nished , the di splay read s “Ready”. 5 Print a nozzle check patter n to d etermine if norma l operati on has been res tored. ( Æ “ Perfor ming Prin t T es t” P .7-25) 6 After printing th e p[...]

Alig nin g the P rinth ead 31 7-31 Important Aligning t he Printhead If you notice broken vertical lines or deviation in colors in y our prints, print a printhead alignment patterns and align the printh ead. Before printing a printhead alignment pattern, load A4 or Letter size paper in Cassette 1. Follow the procedure below to align the printhead. [...]

Troubleshooting 32 7-32 3 Press the Setup button. The Setup Men u opens. 4 Press  or  to select “A djust Pri nter” then press  . 5 Press  or  to selec t “Adj. Pri nthead” then p ress  . 6 Press  or  to selec t “Position Adjust” the n press  . 7 Press  or  to selec t “Print Pat tern” then press  . [...]

Alig nin g the P rinth ead 33 7-33 8 Press  or  to se lect “Adj. Settin g A” then press  . 9 Look at “ A” on th e printhe ad alignm ent patter n and deter mine the number o f the v ertical line that is leas t conspi cuous . Press  or  to display that n umber the n press  . The selected setting is prefixed with an equals si[...]

Troubleshooting 34 7-34 Important Correcting Ban ding Follow the procedure below if you see white s tripes or dark color stripes appeared when p rinting on plain p aper and correct b anding. Befor e printing a printhead alignment pattern, load A4 or Letter size paper in Cassette 1. z Always load A4 or Letter sized paper in Casset te 1. If a smaller[...]

Corre ctin g Bandin g 35 7-35 3 Pres s th e Set up bu tto n. The Setup Menu opens in the display . 4 Press  or  to dis play “ Adjust P rinter” then pres s  . 5 Press  or  to displa y “Band Adjust ” then press  . 6 Press  or  to dis play “ Print Patte rn” then press  . The bandi ng correc tion pri nt pattern pr[...]

Troubleshooting 36 7-36 8 Look at th e bandi ng co rrection patte rn and det ermine th e numb er of the verti cal line that is lea st cons picuous . Press  or  to dis play that number t hen pres s  . The selected setting i s prefixed with an equals sign (=) to denote the G value for ba nding adju stment. Lines conspicuous Lines inconspicuo[...]

Adjusting the Amount of Line Feed 37 7-37 Important Adju stin g the Amou nt of Li ne Fee d If you notice white or dark lines in your prints, print an LF setting pattern and adjust the amount of media feed. Before printing the LF setting pattern, load LF Adjust Paper provided with the printer or A4 or letter size High Resolution Paper (HR-101S ) in [...]

Troubleshooting 38 7-38 3 Press the Setup button. The Setup Men u opens. 4 Press  or  to displ ay “ Adju st Printer ” the n press  . 5 Press  or  to disp lay “ Ad j. Pr inthead ” then p ress  . 6 Press  or  to display “ LF Adjust ” then pres s  . 7 Press  or  to display “ Print Pattern ” the n press [...]

Adjusting the Amount of Line Feed 39 7-39 Note 8 Press  or  to dis play “ Ad j. Set ting ” then pre ss  . 9 Look at th e LF settin g pattern and d etermine the num ber of the horizo ntal line that is l east conspi cuous. P ress  or  to display the number t hen pres s  . The selected setting is prefixed with an equals sign (=) [...]

Troubleshooting 40 7-40 Important Adju sting t he Am ount of L ine Fe ed f or Each Media If you still see white or dark color lines in your pr ints after adjusting the LF setting, print the Paper Adjust pa ttern and adjust the amount of feeding for each media. Before pr inting the Paper Adjust p attern, load A4 or letter size media in Cassette 1. z[...]

Adjusting the Amount of Li ne Feed for Eac h Media 41 7-41 Note 3 Pres s th e Set up bu tto n. The Setup Men u opens. 4 Press  or  to dis play “ Adju st Prin ter ” then press  . 5 Press  or  to dis play “ Paper A djust ” then p ress  . 6 Press  or  to se lect t he type of the medi a, then press  . The selected set[...]

Troubleshooting 42 7-42 Note Note 8 Press  or  to displ ay “ Adj. Settin g ” then press  . 9 Look at th e Adj ust Paper pattern and determin e the nu mber of th e horizo ntal line that is l east conspi cuous. P ress  or  to display the number t hen pres s  . The selected setting is prefixed with an equals sign (=) to denote th[...]

1 8 Other Import ant Information This chapter describes options, specifications , and p rovides other informat ion.[...]

Other Import ant Informa tion 2 8-2 Options The following options can be used with this printer . Paper Feed Units A paper feed unit is installed below the printer to hold an additional paper cassette. One paper cassette can be added to the p rinter . The printer can switch automatically between the paper cassettes as alternate paper sourc es. Pape[...]

Options 3 8-3 Universal Cassette UCW-22 For Cassette 2. 13x22 inch Cassette UCW-20 Exclusive for Pr oof Paper.[...]

Other Import ant Informa tion 4 8-4 Important Important Important Uninst alling the Sof tware Follow the procedures below to uninstall the printer driver and utilities from computer . z If you unin stall t he soft ware from W indows XP , Windows 2000 , or Windows NT 4.0 , yo u mu st lo g in as a membe r of th e Ad minis trato rs gr oup b efore the [...]

Unin sta llin g the Soft war e 5 8-5 Note 3 Delete al l the pri nter d rivers p resented in the list . Confirm the nam es of the pri nters, t hen clic k the Y es butt on. Uninstall begins. 4 When the uninstallati on is fi nishe d, the pri nter name s deleted from this li st are di splaye d. Confi rm the pr inter na mes, th en cl ick the OK button. [...]

Other Import ant Informa tion 6 8-6 Important Uninstalling the Printer Drive r Follow the procedures below to uninstall the printer drivers. T Windows z If you unin stall t he soft ware from W indows XP , Windows 2000 , or Windows NT 4.0 , yo u mu st lo g in as a membe r of th e Ad minis trato rs gr oup b efore the uninstallatio n. 1 On the de skto[...]

Unin sta llin g the Soft war e 7 8-7 Uninstalling GARO St atus Monitor Follow the procedure below to uninstall GAR O Status Monitor from a W indows system . 1 On the de sktop, cli ck the S tart button, point to Program s, then clic k Uninstall GARO S tatus Monitor for G ARO S tatus Monitor . 2 Click t he OK bu tton after th e confir mation me ssag [...]

Other Import ant Informa tion 8 8-8 Uninstalling the GARO Device Setup Utili ty Follow the procedures below to uninstall the GARO Device Setu p Utility installed with Windows. 1 On the de sktop c lick the S tar t button, point to S ettings, th en cl ick Cont rol Pane l. The Cont rol Panel window o pens. 2 Doub le- click th e Ad d/R emove Pr ogra ms[...]

Specif icat ions 9 8-9 Specifications Pr int C ap a city Print Method Serial Bubble Jet Print Speed Black (Dra ft) mode: 20 p pm (A4 te xt pattern) Color (Draft ) mode: 18 ppm (A4 DTP pattern ) Max. Re solution 2400 x 1200 dpi Inte rfa ce Parallel Interface *1 (IEEE1284) 1 por t USB Inter face *1 (1.10 Com pliant) 1 port Network Inte rface (10ba se[...]

Other Import ant Informa tion 10 8-10 Ma in Unit Power sour ce AC100 – 127 V 50 /60 Hz AC220 – 240 V 50/60 H z Power Consum ption Les s than 44W (du ring printing) Less than 15W (during printin g) *2 Noise (Operation) Appox. 46 d B (A) (No optional cassettes installed, w ith High mode selected for Print Quality on the Main sheet of the GARO Pri[...]

Index 11 8-11 Index A Acroba t Reader ...... ....... ....... ........... ....... ........ ....... ....... ........... ....... ........ ....... ....... ..4-13 AppleTa lk ....... ....... ....... ....... ........ .......... ........ ....... ....... ........ .......... ........ ....... ....... ....4-3 B back c over ... ........... ....... ....... .....[...]

12 8-12 H hard rese t ..... ....... ....... ........ ....... ........... ....... ....... ........ ....... ........... ....... ....... ........ .......5- 5 head clea ning procedu re .. .......... ........ ....... ....... ....... ........... ........ ....... ....... ....... ........... ........ .....7 -28 types .. ........ ....... ....... ...........[...]

Index 13 8-13 online .......... ....... ....... ........ ....... ........... ....... ....... ........ ....... ........... ....... ....... ........ ....... 1 -9 Online b utton ............ ........ ....... ....... ........... ....... ........ ....... ....... ........... ..... 1 -9, 1 -10, 5-5 Online l amp . ....... ........... ....... ........ .....[...]

14 8-14 R Reset/En ter butto n ......... ....... ........ ....... ....... ........... ....... ........ ....... ........... ....... ....... ....5-5 right c over ................. ........ ....... ....... ....... ........ ........... ....... ....... ....... ........ ... 1-2, 1 -5, 6-4 S Set Medi a button ........... ....... ........ ....... .........[...]