Cingular X-C 6250 Pro (300) manual

X-C 625 0 Pro (3 00) NT User’ s Manual[...]

ii X-C 6250 Pro (300) NT Users Manual 79-0030-001 11 Januar y 2001 Identification X- C 6250 Pro (300) NT User s Manual Januar y 2001 · Revision 001 Copyright Notice © Copyright 2001 Itronix Corporation. All rights reser ved. No part of this document may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated int[...]

iii 79-0030-001 11 January 2001 Compliance Statements The X-C 6250 P ro (300) computer has been tested and found to comply with the limits for a Class B digital device, pursuant to P art 15 of the FCC R ules. These limits are designed to provide reasonable protection against harmful inter ference in a residential installation . This equipment gener[...]

iv X-C 6250 Pro (300) NT Users Manual 79-0030-001 11 Januar y 2001 this happens, the telephone company will provide advance notice in order for you to make the necessar y modifications in order to maintain uninterrupted ser vice. If trouble is experienced with this equipment, please contact the equipment manufacturer for repair and/or warranty i[...]

v 79-0030-001 11 January 2001 NOTICE: The Ringer Equivalence Number (REN) assigned to each terminal device provides an indication of the maximum number of terminals allowed to be connected to a telephone inter face. The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the Ringer E[...]

vi X-C 6250 Pro (300) NT User s Manual 79-0030-001 11 Januar y 2001 designed to provide reasonable protection against harmful inter ference in a residential installation . This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to rad[...]

vii 79-0030-001 11 January 2001 About This Manual The X- C 6250 Pro (300) NT User s Manual provides information about using the X-C 6250 Pro (300) computer and some of its peripherals. If youve never used this computer (or any computer) before , the first three sections contain important information to get you started success- fully . T o hel[...]

viii X-C 6250 Pro (300) NT User s Manual 79-0030-001 11 Januar y 2001 F or More Help If you need help, or if you want to learn more about your computer , use the following resources already installed on your system. • If you need help using an application, refer to the applications online Help. Start the application , select Help from the m[...]

ix 79-0030-001 11 January 2001 Contents About This Manual .............................................................. vii Inside .................................................................................. vi i F or More Help .................................................................... viii Section 1 F eatures of the Computer .....[...]

x X-C 6250 Pro (300) NT User s Manual 79-0030-001 11 Januar y 2001 Section 3 Getting Started ..................................................... 35 Introduction ....................................................................... 36 PRECA UTIONS .................................................................... 36 The First Time... ......[...]

xi 79-0030-001 11 January 2001 Section 5 Customizing Settings ............................................. 55 Introduction ....................................................................... 56 Using the System Configuration Utility .................................. 56 Accessing the SCU ........................................................[...]

xii X-C 6250 Pro (300) NT User s Manual 79-0030-001 11 Januar y 2001 Section 8 Optional Equipment and Accessories ....................... 79 Connecting a P rinter ........................................................... 80 Connecting an External Monitor ............................................ 8 1 Connecting an External Mouse ............[...]

xiii 79-0030-001 11 January 2001 Section 9 Modems ............................................................... 97 Introduction ....................................................................... 98 Which Modem Do I Have? .................................................... 98 Using the Internal Landline Modem ................................[...]

xiv X-C 6250 Pro (300) NT User s Manual 79-0030-001 11 Januar y 2001 Appendix B T roubleshooting ................................................... 119 What to T r y F irst ............................................................... 120 F or More Help ................................................................... 120 Common Solutions t[...]

WE K N O W T H E R O A D TM S E CTION 1 F eatures of the Computer Introduction 16 Individual Parts 17 Indicator Lights 19 Standard Hardware 20 Optional Hardware 20 Standard Software 21 If Y ou Have a T ouch Screen 22[...]

16 X-C 6250 Pro (300) NT User s Manual 79-0030-001 11 Januar y 2001 Introduction The X- C 6250 P ro (300) mobile computer is a ruggedized, weather - sealed computer system built for the demanding environment of the mobile worker . Designed for use by large mobile workforces, this computer is one of the most practical work tools for collecting, m[...]

17 Section 1. F eatures of the Computer 79-0030-001 11 January 2001 Antenna Display Indicator Lights Keyboard P ower P or t Batter y Door USB P ort Audio P ort Microphone Mouse P ointer and Buttons Serial P or t RJ-11 Connector Speaker (on the bottom of the computer) V ideo P ort P arallel P or t PC Card Ejector Buttons PC Card Sockets Dust Cover ([...]

18 X-C 6250 Pro (300) NT User s Manual 79-0030-001 11 Januar y 2001 The l abeled components are described below . • 9-Pin Serial P ort This port can be used for serial communications, bar code input, connection to a printer , or other purposes. • 15-Pin V ideo Port This port can be used to connect an external monitor (see Section 9 of this m[...]

19 Section 1. F eatures of the Computer 79-0030-001 11 January 2001 • P ower P ort This port is used to connect the external power supply to the computer . • RJ-11 Connector This port is used by the i nternal modem to communicate over standard voice grade telephone lines. • Speaker Loc at ed o n the bot to m of th e co mp ut er , th e sp ea k[...]

20 X-C 6250 Pro (300) NT User s Manual 79-0030-001 11 Januar y 2001 Standard Hardware • National Semiconductor ® 300 megahertz (MHz) GXm ® pr oc ess or • 64, 128, or 256 Megabytes (MB) of Random Access Memor y (RAM) • 2 MB of internal video RAM • Chips & T echnology 69000 video chip • Monochrome, color , or touch screen display t[...]

21 Section 1. F eatures of the Computer 79-0030-001 11 January 2001 • Bar code laser scanner • Hand-held laser scanner • External 3.5-inch floppy drive • External CD-ROM drive • Internal mini-PCI modem Standard Sof t ware • Microsof t ® W in dow s ® N T 4 .0  National Semiconductor s Virtual System Architecture (VSA) Allow[...]

22 X-C 6250 Pro (300) NT User s Manual 79-0030-001 11 Januar y 2001 If Y ou Have a T ouch Screen If you have a touch screen, follow the guidelines below . T o use the stylus • Slide the stylus out of its holder . If you have a shoulder strap, you may have a slot on the strap to hold the stylus. • T o replace it, slide it into the appropriate[...]

WE K N O W T H E R O A D TM S E C T I O N 2 Using the K eyboard and Mouse K eyboard Basics 24 Restarting the Computer 24 P rimar y Keys 24 Arrow K eys 27 Numeric Keypad 28 FN Keys 29 F unction Keys 30 Other Keys 31 Using the Mouse 32 General Guidelines 33 C h a n g i n g t h e S p e e d o f t h e M o u s e 3 3[...]

24 X-C 6250 Pro (300) NT User s Manual 79-0030-001 11 Januar y 2001 K eyboard Basics The keyboard on the mobile computer looks much like the keyboard of a typewriter and operates in almost the same way . While typewriter keys put characters on paper , the k eys on the laptop enter characters in the computer and per form certain functions, depend[...]

25 Section 2. Using the Keyboard and Mouse 79-0030-001 11 Januar y 2001 Esc F 1 F2 F3 F4 F5 F6 F7 F8 F9 F10 F 1 1 F12 Num Lk Prt Sc S y sRq Scr Lk Pause Bre ak Delete Ins e r t = + - _ 0 ) * 9 ( 9 8 * 8 7 &7 6 ^ 5 % 3 # 2 @ 1 ! Backspace 4 $ [ { P _ O I U Y T R E W Q Tab OFF } ] ¦ Ca p s Lo ck ' " ; : + L 3 K 2 J 1 H G F D S A Ente[...]

26 X-C 6250 Pro (300) NT User s Manual 79-0030-001 11 Januar y 2001 AL T GR The AL T GR key , a special function k ey found on t he 85- key keyboard, when pressed and held, allows you to use characters in the bottom right of a three character key . BACKSP ACE The BACKSP ACE key , sometimes represented on the keyboard as a lef t arrow , moves the[...]

27 Section 2. Using the Keyboard and Mouse 79-0030-001 11 Januar y 2001 PRT SC In Windows, pressing the PRT SC (print screen) key copies the current screen or window to the clipboard so you can paste it into documents. P ressing AL T+PRT SC key copies the active window to the clipboard. SHIFT The SHIFT k ey changes the keys A through Z to the UPPER[...]

28 X-C 6250 Pro (300) NT User s Manual 79-0030-001 11 Januar y 2001 The LEFT ARROW key usually moves t he cursor one character position to the left. In Windows, you can use the arrow keys instead of the mouse. Key Description FN+END P ressing FN+END ( FN+ RIGHT ARROW ) activates the End key . The function of the End key is defined by the applica[...]

29 Section 2. Using the Keyboard and Mouse 79-0030-001 11 Januar y 2001 Below are descriptions of the keys when NUM LK is pressed. K ey Description NUM LK ( FN+F12 ) Numeric Lock. Pressing the FN+ NUM LK keys places the embedded numeric keypad in the numeric state. P ressing 0 through 9 generates numbers. P ressing FN+NUM LK again returns k eys bac[...]

30 X-C 6250 Pro (300) NT User s Manual 79-0030-001 11 Januar y 2001 FN+F3 Brighten the display backlight (on 10.4-inch color only available when MaxBright is off) FN+F4 Lighten the display contrast (not available on the 10.4-inch color display) FN+F5 Darken the display contrast (not available on the 10.4-inch color display) FN+F6 Decrease the vo[...]

31 Section 2. Using the Keyboard and Mouse 79-0030-001 11 Januar y 2001 Other Keys K ey Description DEL Delete. In Command Prompt, the DEL key deletes one character to the left of the cursor  s position. In W indows, the DEL key deletes highlighted text, selected objects or graphics, and single characters of text located one position to the righ[...]

32 X-C 6250 Pro (300) NT User s Manual 79-0030-001 11 Januar y 2001 Using the Mouse The mouse (pointer device) and its buttons (controls) are located at the bottom of the keyboard just below the space bar . The mouse, which looks like a gray eraser head, is positioned between the left and right mouse buttons at the bottom of the keyboard. Apply [...]

33 Section 2. Using the Keyboard and Mouse 79-0030-001 11 Januar y 2001 T erm Meaning Double-click T o click the left, primar y mouse button twice in rapid succession. P ointing and double-clicking on an application icon opens or launches the program associated with the icon. Drag T o point, click, and press and hold down the lef t, primar y mouse [...]

34 X-C 6250 Pro (300) NT User s Manual 79-0030-001 11 Januar y 2001[...]

WE K N O W T H E R O A D TM S E C TION 3 Getting Star ted Introduction 36 PRECAUTIONS 36 The First Time... 37 Connecting the AC Adapter 37 Installing and Charging the Batter y 38 T urning the Computer On and Off 4 0 Startup P r oblems? 41 If Y ou Have a T ouch Screen 42[...]

36 X-C 6250 Pro (300) NT User s Manual 79-0030-001 11 Januar y 2001 Introduction This section includes procedures for setting up and using your computer for the first time. PRECAUTIONS Please be aware of the following important information before you begin operating your computer .  Data stored on floppy disks may be corrupted if the disks co[...]

37 Section 3. Getting Started 79-0030-001 11 January 2001 The First Time... Using your computer for the first time involves: • Connecting the AC adapter to the computer • Installing and charging the batter y Connecting the AC Adapter T o connect the AC adapter 1 Attach the power cord to the AC adapter , and then connect the appropriate end of t[...]

38 X-C 6250 Pro (300) NT User s Manual 79-0030-001 11 Januar y 2001 Installing and Charging the Batter y The Nick el Metal Hydride (NiMH) batter y supplied with your computer should be fully charged before you operate the unit on batter y power . T o increase batter y capacity , follow the recommendations about deep cycle discharging later in th[...]

39 Section 3. Getting Started 79-0030-001 11 January 2001 3 Align the batter y connectors as shown in the diagram below , and then place the batter y in the computer . 4 Replace the batter y door by sliding it toward the k eyboard and latching it into place. The batter y starts charging automatically . The computer s external power light on the [...]

40 X-C 6250 Pro (300) NT User s Manual 79-0030-001 11 Januar y 2001 T urning the Computer On and Off Y ou can operate the computer while the batter y is charging. T o turn on the computer 1 Press FN+ON ( FN+SP ACEBAR ) . Note: If the computer does not power on, restart it by holding down both mouse buttons for at least 10 seconds, and then relea[...]

41 Section 3. Getting Started 79-0030-001 11 January 2001 Star tup P roblems? If your computer does not operate, try these solutions. • Connect the AC adapter to charge the batter y if it is not charged. • If the AC adapter is connected, make sure the electrical outlet you are using works. • Check to make sure the battery is installed and cha[...]

42 X-C 6250 Pro (300) NT User s Manual 79-0030-001 11 Januar y 2001 If Y ou Have a T ouch Screen T o use the stylus • Slide the stylus out of its holder . If you have a shoulder strap, you may have a slot on the strap to hold the stylus. • T o replace it, slide it into the appropriate slot point first. If you cannot select objects accurately[...]

WE K N O W T H E R O A D TM S E C T I O N 4 If Y ou Have a Radio Modem In troduction 44 Before Y ou Star t: Register! 44 Motient or Cingular 44 Cellular CDPD 44 GSM 45 Wireless LAN (WLAN) 46 What Can I Do with My Radio Modem? 47 Using the Integrated Radio Modem 48 Antenna P ositioning 48 Serial P ort Settings 48 Ra dio Indicator Light 49 F actor y [...]

44 X-C 6250 Pro (300) NT User s Manual 79-0030-001 11 Januar y 2001 ESN Hex: CE001BC0 ESN Dec: 206-00007104 EID: 00-A0-D5-00-1B-C0 Radio ID Electronic serial number (Hexadecimal, decimal) Introduction If your computer is equipped with a radio modem, you must register it with t he appropriate network provider . There are also a few things to reme[...]

45 Section 4. If Y ou Have a Radio Modem 79-0030-001 11 January 2001 GSM T o use your GSM International Radio Soft ware you will need to install the GSM modem, the GSM software and a 3V Subscriber Identity Module (SIM) Card. T o install the W avecom GSM modem, do the following: 1 Go to Start, Settings, Control P anel and click on Modems. 2 Click Ad[...]

46 X-C 6250 Pro (300) NT User s Manual 79-0030-001 11 Januar y 2001 T o install your GSM sof tware, do the following: 1 Go to Start, Radio T ools, then click on Install GSM. 2 Click OK when the install dialogue box asks for the file rasdd.dll. P oint it to c:i386, and click OK again. T o install or replace a SIM card, do the following: 1 Shut d[...]

47 Section 4. If Y ou Have a Radio Modem 79-0030-001 11 January 2001 What Can I Do with My Radio Modem? The radio modem in your mobile computer gives you the freedom to send and receive data without connecting to the wired telephone system or traditional wired networks. Common uses of radio communications include dispatching, personal messaging, an[...]

48 X-C 6250 Pro (300) NT User s Manual 79-0030-001 11 Januar y 2001 Using the Integrated Radio Modem This section provides basic information on operating your mobile computer s integrated radio modem. Antenna P ositioning The mobile computer radio antenna has maximum sensitivity in the full vertical upright position. F or best radio reception[...]

49 Section 4. If Y ou Have a Radio Modem 79-0030-001 11 January 2001 Radio Indicator Light Indicator lights located below t he computer display report current mobile computer activities. The indicator light at the far right shows radio power status and message wake up activity . There are three modes reported by the radio indicator light: Off On Bl[...]

50 X-C 6250 Pro (300) NT User s Manual 79-0030-001 11 Januar y 2001 F actor y Installed Windows NT 4 .0 Mobile Computer T ools and Radio T ools The mobile computer includes factor y installed sof tware that makes it easy to verify the operation of your integrated radio modem and radio terminal. It also i ncludes help files for installing and usi[...]

51 Section 4. If Y ou Have a Radio Modem 79-0030-001 11 January 2001 User Installable Cellular/CDPD Radio Sof tware If you are using the Sierra Wireless SB300 (CDPD/Cellular) radio modem, you will need to install the Sierra W ireless W atcher program. T o install Sierra Wireless W atcher sof tware, select Radio T ools from the Start menu and click [...]

52 X-C 6250 Pro (300) NT User s Manual 79-0030-001 11 Januar y 2001 Wireless L AN Y our Cisco Aironet 340 WLAN PC card is i ntegrated in your X-C 6250 P ro (300) computer and can achieve per formance, throughput and security comparable with wired Ethernet connections. Once installed, you do not need to do anything to turn the WL AN on since it i[...]

53 Section 4. If Y ou Have a Radio Modem 79-0030-001 11 January 2001 Additional Documentation If you are developing a custom radio application for the mobile computer , you may need to order additional documentation describing the programming interface to your radio modem. The following is a list of documents available for purchase from T echnical [...]

54 X-C 6250 Pro (300) NT User s Manual 79-0030-001 11 Januar y 2001[...]

WE K N O W T H E R O A D TM S E C T I O N 5 Customizing Settings Introduction 56 Using the System Configuration Utility 56 Accessing the SCU 57 Setting the COM4 IRQs 58[...]

56 X-C 6250 Pro (300) NT User s Manual 79-0030-001 11 Januar y 2001 Im por ta nt Changing or disabling power management options can decrease batter y life. Set these options at levels that will use the least amount of batter y power . Introduction This section shows you how to access the System Configuration Utility (SCU) in order to customize s[...]

57 Section 5. Customizing Settings 79-0030-001 11 January 2001 Accessing the SCU T o access the System Configuration Utility 1 F rom the Start Menu, s elect Shut Down and then choose R estart the computer . 2 R ea d th e te xt on th e s cr ee n wh il e th e c om pu te r is r es ta r ti ng a nd press CTRL+AL T+S as soon as the following line a[...]

58 X-C 6250 Pro (300) NT User s Manual 79-0030-001 11 Januar y 2001 Setting the COM4 IRQs Some modem sof tware will not work with standard communication (COM) port and Interrupt Request (IRQ) settings. Follow these guidelines for the mobile computer: COM Port IRQ Setting Change to Used for COM4 IRQ 3 IRQ 10 GSM, Cingular , Motient, CDPD The IRQ [...]

59 Section 5. Customizing Settings 79-0030-001 11 January 2001 T o check IRQs currently assigned by Windows NT 4.0: 1 Log on as Adminstrator . 2 Select Start / P rograms / Adminstrative T ools / W indows NT Diagnostics 3 Select R esources t ab 4 Select IRQ button[...]

60 X-C 6250 Pro (300) NT User s Manual 79-0030-001 11 Januar y 2001[...]

WE K N O W T H E R O A D TM S ECTION 6 Managing Batteries and Po w e r Introduction 62 Practical Batter y Tips 62 Conser ving P ower and Extending Batter y Life 66 Low Battery W arnings 67 P ower-saving Features 67 R emoving and Replacing Batteries 69 Charging Batteries 71 Batter y Storage and Care 72 Disposing of Batteries 73[...]

62 X-C 6250 Pro (300) NT User s Manual 79-0030-001 11 Januar y 2001 Not e An open file or director y in W indows Explorer will not allow the computer to go into suspend mode. Introduction The mobile computer uses a Nickel Metal Hydride (NiMH) batter y . This section provides some important information about these types of batteries and ways to e[...]

63 Section 6. Managing Batteries and Power 79-0030-001 11 January 2001 • Unplug peripherals and remove peripheral and network PC Cards when you are not using them. • Certain devices and PC cards will prevent the unit from suspending when they are inserted into a PC card slot on the unit. If they are not required, and the unit will be used inter[...]

64 X-C 6250 Pro (300) NT User s Manual 79-0030-001 11 Januar y 2001 T o prevent possible damage to the batter y , the system will not allow a charge if the batter y temperature is above 50°C (122°F) or below 5°C (41°F), such as in a closed, unattended vehicle. In this case, your batter y may not be fully charged. • If you charge your batte[...]

65 Section 6. Managing Batteries and Power 79-0030-001 11 January 2001 In cold conditions • When using a batter y in cold conditions, the battery capacity can drain 30 percent faster at 4°C (39°F) and 70 percent faster at -11°C (19°F). • T o prevent possible damage to the batter y , the system will not allow a charge if the batter y tempera[...]

66 X-C 6250 Pro (300) NT User s Manual 79-0030-001 11 Januar y 2001 Conser ving P ower and Extending Batter y L ife F ollow these guidelines to get the most use from your batteries and extend their life. • T urn off your computer by pressing FN+OFF whenever you are not using it. • Make sure your system suspends automatically . PC Cards, cust[...]

67 Section 6. Managing Batteries and Power 79-0030-001 11 January 2001 Low Batter y W arnings When the batter y becomes low , the mobile computer beeps and the batter y indicator light blinks. If you are running Windows, a warning message also appears on the screen periodically . Unless you connect external power or replace the batter y within a re[...]

68 X-C 6250 Pro (300) NT User s Manual 79-0030-001 11 Januar y 2001 Hard Disk Standby T o conser ve power , the hard disk switches to standby mode af ter a period of inactivity and resumes when it detects activity . Display T o conser ve power , the system turns off the display when the computer enters suspend mode. It automatically turns on whe[...]

69 Section 6. Managing Batteries and Power 79-0030-001 11 January 2001 MaxBright MaxBright is a feature available on 10.4-inch color display that intensifies the backlight to its maximum brightness. Pressing FN+ F1 toggles MaxBright on and off . The system automatically turns off MaxBright af ter a period of inactivity , and this time- out setting [...]

70 X-C 6250 Pro (300) NT User s Manual 79-0030-001 11 Januar y 2001 T o remove and replace the batter y 1 T urn off the computer by pressing FN+OFF , and then locate the batter y door in front of the keyboard. 2 Push the two batter y door latches down to unlatch the door and slide it away from the unit (C). 3 Grasp the ribbon and pull up on the [...]

71 Section 6. Managing Batteries and Power 79-0030-001 11 January 2001 Charging Batteries T o maintain power and prevent data loss from a low batter y , charge the batter y daily . Y ou can use several external power or charging devices approved for use with the mobile computer . The AC adapter comes with your computer , but you also can use other [...]

72 X-C 6250 Pro (300) NT User s Manual 79-0030-001 11 Januar y 2001 Leave the display tilted open and allow unrestricted air flow while the batter y is charging. This allows excess heat to escape from the batter y compartment and helps prevent the batter y from overheating. The batter y starts fast charging automatically , and the external power[...]

73 Section 6. Managing Batteries and Power 79-0030-001 11 January 2001 Disposing of Batteries WARNING The mobile computer is powered by a rechargeable Nickel Metal Hydride (NiMH) batter y . Disposing of the batter y improperly can cause serious personal injur y . Do not crush the batter y or place it in a fire. The batter y is recyclable and, under[...]

74 X-C 6250 Pro (300) NT User s Manual 79-0030-001 11 Januar y 2001[...]

WE K N O W T H E R O A D TM S E C T I O N 7 Using PC Cards Introduction 76 Inser ting and Removing a PC Card 76 T ransferring Files Using PC Cards 78 Using Bootable PC Cards 78[...]

76 X-C 6250 Pro (300) NT User s Manual 79-0030-001 11 Januar y 2001 Push in on the door and slide the latch down CAUTION The internal components of the mobile computer will be damaged if exposed to contaminants. When the PC card door is open, shield the unit from all contaminants such as liquids, rain, snow , and dust. Introduction A PC card is [...]

77 Section 7. Using PC Cards 79-0030-001 11 January 2001 2 P osition the card and carefully slide it into the card socket until it is firmly seated. 3 Close the PC card door and push the latch up to secure it. T o remove a PC card 1 Before you remove the card, right click on the card wizard icon in the system tray  area of the screen (near th[...]

78 X-C 6250 Pro (300) NT User s Manual 79-0030-001 11 Januar y 2001 Imp orta nt Do not use FN+OFF to suspend the computer if you have booted from a PC Card rather than the computer s internal hard disk. When you have finished using the card, remove it from the computer and then press CTRL+AL T+DEL to restart the system. T ransferring F iles U[...]

WE K N O W T H E R O A D TM SECTION 8 Optional Equipment and Accessories Connecting a Printer 80 Connecting an External Monitor 81 Connecting an External Mouse 81 PC Card External Floppy Disk Drive 83 Using an External CD -ROM 85 Stand Alone Charger 86 V ehicle Adapter 87 V ehicle Cradle 91 Surge Protection 95[...]

80 79-0030-001 11 Januar y 2001 X- C 6250 Pro (300) NT User s Manual Connecting a P rinter Y ou can connect a printer to the mobile computer with the parallel or serial cable supplied with your printer . This allows you to print documents that are stored in the computer . See your printer s user s manual for more information. T o connect a[...]

81 Section 8. Optional Equipment and Accessories 79-0030-001 11 January 2001 Connecting an External Monitor The computer has a Display Selection feature that allows you to switch between the computer display , an external monitor , or both as the active display . T o use an external monitor , first connect the monitor cable to the 15-pin vide[...]

82 79-0030-001 11 Januar y 2001 X- C 6250 Pro (300) NT User s Manual 6 Under Model, select the appropriate model. 7 Choose OK. 8 Close all windows and enable the communication port. 9 Restart the computer .[...]

83 Section 8. Optional Equipment and Accessories 79-0030-001 11 January 2001 PC Card External Floppy Disk Drive An external floppy drive can be connected to the computer using the PC Card socket. Y ou can use the external floppy to transfer files to the mobile computer; use the drive letters that correspond to your hardware configuration. F ollow t[...]

84 79-0030-001 11 Januar y 2001 X- C 6250 Pro (300) NT User s Manual Booting from a PC Card External Floppy The mobile computer normally boots from the internal hard disk; however , it might be necessar y to boot from an alternate boot device if the computer s hard disk becomes corrupted or fails, or if you want to boot another operating syst[...]

85 Section 8. Optional Equipment and Accessories 79-0030-001 11 January 2001 Using an External CD -ROM Y ou can use an external CD -ROM drive to copy files to the mobile computer or access information from a CD. Before you connect an external CD -ROM to the computer , check these things: • Make sure you are using an external CD -ROM that is appro[...]

86 79-0030-001 11 Januar y 2001 X- C 6250 Pro (300) NT User s Manual Stand Alone Charger The stand alone charger is an optional charging device used to charge a Nickel Metal Hydride (NiMH) batter y . This charger allows you to charge an additional batter y for the mobile computer . The operating temperature for this device is +10ºC to +40ºC (+[...]

87 Section 8. Optional Equipment and Accessories 79-0030-001 11 January 2001 Indicator Lights Green Red Description On On P ower up. No batter y installed. Blinking Off Charging batter y . On Off Charging complete. On Blinking Batter y problem. Use Batter y Status to check the condition of the batter y . Blinking Blinking Charger problem. V ehicle [...]

88 79-0030-001 11 Januar y 2001 X- C 6250 Pro (300) NT User s Manual T o connect the vehicle adapter 1 Insert the vehicle adapter s power cord into the power port on the side of the computer . 2 Insert the cigarette lighter adapter into the vehicles cigarette lighter socket, turning it slightly to make a good connection. The power light il[...]

89 Section 8. Optional Equipment and Accessories 79-0030-001 11 January 2001 Important  If you charge your batter y daily , rely on the gas gauge reading to determine batter y capacity . The gas gauge displayed by P ower P rofiler may show that the batter y is full, but the external power indicator light may still be blinking. This typically occ[...]

90 79-0030-001 11 Januar y 2001 X-C 6250 Pro (300) NT User s Manual V ehicle Cradle The vehicle cradle is a vehicle-based docking station designed to safely secure the computer in the vehicle. A standard k ey lock located on the front of the cradle locks the computer onto the cradle for security purposes. Y ou can use the vehicle cradle to: • [...]

91 Section 8. Optional Equipment and Accessories 79-0030-001 11 January 2001 PRECAUTIONS • There are no user-replaceable parts within the vehicle cradle, so do not open the cradle case. The vehicle cradle is internally protected. It resets automatically if there is a power fault. • Do not use the vehicle cradle to charge the computer batter y o[...]

92 79-0030-001 11 Januar y 2001 X- C 6250 Pro (300) NT User s Manual Communicating with Other Devices The vehicle cradle is designed with a standard serial port and an external USB bus so you can connect external devices such as a printer or modem. Upon initial start-up, the serial port is the default for this computer . T o change SCU settings,[...]

93 Section 8. Optional Equipment and Accessories 79-0030-001 11 January 2001 External Antennas An external RF antenna also can be connected to the cradle using the TNC RF connector on the back. FCC regulations require that users of vehicle-mounted antennas must use only antennas authorized for use with the mobile computer in order to meet FCC RF ex[...]

94 79-0030-001 11 Januar y 2001 X- C 6250 Pro (300) NT User s Manual Cleaning or Replacing Cradle Contact Pins The contact pins on the vehicle cradle are exposed to contamination and stress when the computer is installed and removed from the cradle during normal daily operation. The pins were designed to be cleaned or replaced as required. If th[...]

95 Section 8. Optional Equipment and Accessories 79-0030-001 11 January 2001 Surge Protection A large number of computer and high technology equipment damage is directly related to AC power and telephone line problems. These problems can include surges, spikes, noise, inter ference, and weather- related problems, which in turn can cause glitches, h[...]

96 79-0030-001 11 Januar y 2001 X- C 6250 Pro (300) NT User s Manual Quality of Electrical Wiring and Ser vice W iring should be up to current NEC standards and have verified good AC grounds. It is important that your computer system be plugged into a grounded AC outlet when charging and that all peripherals connected to your system reference th[...]

WE K N O W T H E R O A D TM S E C T I O N 9 Modems Introduction 98 Wh ich Modem Do I Have? 98 Using the Internal Landline Modem 99 T ransferring Files 100[...]

98 X-C 6250 Pro (300) NT User s Manual 79-0030-001 11 Januar y 2001 Introduction The mobile computer may be equipped with one of several modems. A modem allows the computer to exchange data over a phone line with another computer that is also equipped with a modem. See Section 5, Customizing Settings, for correct IRQ and communication port[...]

99 Section 9. Modems 79-0030-001 11 January 2001 Using the Internal Landline Modem T o use the internal landline modem 1 Plug one end of an RJ-11 cable into the RJ-11 connector on the back of the computer . 2 Plug the other end of the RJ-11 cable into a telephone jack. 3 Set up the HyperT erminal application, or another application, to use the comm[...]

100 X-C 6250 Pro (300) NT User s Manual 79-0030-001 11 Januar y 2001 T ransferring Files T o transfer files using the internal landline modem 1 Insert one end of an RJ-11 cable into the RJ-11 connector on the back of the computer . 2 Insert the other end of the RJ-11 cable into a telephone jack. 3 Use the communications port COM4 with the HyperT[...]

WE K N O W T H E R O A D TM S E C T I O N 10 Maintenance and Storage Int roduction 102 If Y ou Have a T ouch Screen 102 Hard D rive Care and Handling 102 Internal Hard Drives 103 External PC Card Hard Drives 104 Batter y Maintenance and Storage 105 Maintaining Batteries 105 Storing Batteries 105 Computer Maintenance and Storage 106 Maintaining Y ou[...]

102 X-C 6250 Pro (300) NT User s Manual 79-0030-001 11 Januar y 2001 CAUTION • Always use an approved stylus. • Never use sharp, hard, or abrasive implements on the touch screen such as ball point pens, pencils, or k eys. They could damage the screen . • T o clean the touch screen panel, apply a household glass cleaner to a soft, clean, dr[...]

103 Section 10. Maintenance and Storage 79-0030-001 11 Januar y 2001 create loose debris in the drive enclosure that may cause progressive damage over time. T o reduce exposure to high operating shocks, the mobile computer uses power modes for the hard drive that prevent the read/write heads from being positioned over the disk when it is not being [...]

104 X-C 6250 Pro (300) NT User s Manual 79-0030-001 11 Januar y 2001 External PC Card Hard Drives Each PC Card hard drive manufacturer provides specific guidelines for the care and handling of the product. In addition, follow these recommendations: • Wh en t he P C Ca rd ha rd d ri ve is n ot i nse rt ed i n a PC C ard s oc k et, store the har[...]

105 Section 10. Maintenance and Storage 79-0030-001 11 Januar y 2001 Batter y Maintenance and Storage Maintaining Batteries F ollow these guidelines to maintain performance of Nick el Metal Hydride (NiMH) batteries. • Avoid exposing batteries to extremely hot or cold temperatures for long periods. T o prevent possible damage to the batter y , the[...]

106 X-C 6250 Pro (300) NT User s Manual 79-0030-001 11 Januar y 2001 Computer M aintenance and Storage Maintaining Y our Computer F ollow these guidelines to help maintain the condition and per formance of your computer . • T urn off the computer when you are not using it. • Charge the batteries daily or whenever their capacity is low . • [...]

107 Section 10. Maintenance and Storage 79-0030-001 11 Januar y 2001 Display P eri odi cal ly in sp ect t he di sp lay t o mak e sur e th e con tra st a nd brightness functions are operating properly and that all pixels are operational. Note If yo u hav e a 10.4 -in ch co lor di spla y , the FN+F2 and FN+F3 keys to adjust backlight brightness are o[...]

108 X-C 6250 Pro (300) NT User s Manual 79-0030-001 11 Januar y 2001 I/O P or ts Ma ke sure the v ideo , se rial , and para llel p orts are o pera ting properly . P eriodically inspect the ports for damage or contamination , and make sure the cover is attached to the computer . The I/O cover can be replaced without returning the unit for ser vic[...]

109 Section 10. Maintenance and Storage 79-0030-001 11 Januar y 2001 Storing Y our Computer Y ou can store the mobile computer for approximately 10 - 14 days (dependent on the memor y size of your unit) without losing data as long as the batter y is fully charged before it is placed in storage. If you plan to store the computer for more than 10 - 1[...]

110 X-C 6250 Pro (300) NT User s Manual 79-0030-001 11 Januar y 2001[...]

WE K N O W T H E R O A D TM APPENDIX A Error Messages Introduction 112 POST M essages 112 Windows Messages 117 Application Messages 117[...]

112 X-C 6250 Pro (300) NT User s Manual 79-0030-001 11 Januar y 2001 Introduction The following are possible error and warning messages you may encounter while operating the computer . The messages in this section are listed alphabetically . Error and warning messages are generated by several different sources including: • P ower On Self T est[...]

113 Appendix A. Error Messages 79-0030-001 11 January 2001 -Disk not found -F A T AL: CMOS RAM test failed -F A T AL: DMA controller faulty -F A T AL: F aulty DMA page registers -F A T AL: F aulty refresh circuit -F A T AL: Interrupt controller failed -F A T AL: No RAM found -F A T AL: No video display found -F A T AL: RAM error at location xxxxxx:[...]

114 X-C 6250 Pro (300) NT User s Manual 79-0030-001 11 Januar y 2001 -Insert boot-disk and press any ke y -Internal cache test failed Restart the computer by pressing both mouse buttons for at least 10 seconds and then releasing the buttons. If the problem persists, contact your organizations help desk. -Keyboard clock line failure -K eyboard[...]

115 Appendix A. Error Messages 79-0030-001 11 January 2001 Non-system disk or disk error  Replace and press any k ey to continue Remove the non-bootable PC memor y card from the card socket and press any k ey to reboot. Non-system disk - insert boot disk and press any ke y Restart the computer by pressing both mouse buttons for at least 10 secon[...]

116 X-C 6250 Pro (300) NT User s Manual 79-0030-001 11 Januar y 2001 -W ARNING: CMOS checksum invalid - run SCU -W ARNING: CMOS failure - run SCU Run the System Configuration Utility (SCU) to set the system configuration. If the problem persists, contact your organization s help desk. (See Section 5, Customizing Settings, for more infor[...]

117 Appendix A. Error Messages 79-0030-001 11 January 2001 -PC87570 CPU test failed! P ress ENTER to continue -PC87570 initialization failed! P ress ENTER to continue -PC87570 RAM test failed! P ress ENTER to continue -PC87570 ROM test failed! P ress ENTER to continue Restart the computer by pressing both mouse buttons for at least 10 seconds and t[...]

118 X-C 6250 Pro (300) NT User s Manual 79-0030-001 11 Januar y 2001[...]

WE K N O W T H E R O A D TM A P P E N D I X B T roubleshooting Wh at to T r y F irst 120 F or More Help 120 Common Solutions to Common Problems 121 Applications 122 Batteries 124 Display 126 Hard Disk 128 I/O P orts 128 Keyboard 129 Landline Modems 130 Miscellaneous 133 Mouse 136 PC Cards 136 P en/T ouch Screen 138 Radio Modems 138[...]

120 X-C 6250 Pro (300) NT User s Manual 79-0030-001 11 Januar y 2001 What to T r y First This section is designed to help you determine and fix problems you might encounter while operating the mobile computer . T r y the following things in order: • F irst look through the categories in this section for a solution. • If you don t find a s[...]

121 Appendix B. T roubleshooting 79-0030-001 11 January 2001 Common Solutions to Common Problems Solutions to some common problems are listed on the following pages under these categories: • Applications • Batteries • Display • Hard Disk • I/O P orts • Keyboard • Landline Modem • Miscellaneous • Mouse • PC Cards • P en/T ouch [...]

122 X-C 6250 Pro (300) NT User s Manual 79-0030-001 11 Januar y 2001 Applications My application locks up, acts strangely , or produces an NT blue screen (crash screen for monochrome displays) • If youve tried to resolve the problem other ways and your application still doesnt respond, you may need to restart your computer as described b[...]

123 Appendix B. T roubleshooting 79-0030-001 11 January 2001 Applications Communications programs such as HyperT erminal or Procomm Plus dont seem to work or they lock Windows • If you are using the internal modem, be sure to specif y COM3 as the communications port. • When you first tr y to use HyperT erminal or similar application , the[...]

124 X-C 6250 Pro (300) NT User s Manual 79-0030-001 11 Januar y 2001 Batteries The batter y does not charge • T o prevent possible damage to the batter y , the system will not allow a charge if t he batter y temperature is extremely hot or cold (such as in a closed, unattended vehicle). If possible, charge the batter y in a location with a mod[...]

125 Appendix B. T roubleshooting 79-0030-001 11 January 2001 Batteries The batteries take much longer than three hours to charge • Under moderate temperatures, about 21°C (70ºF), the computer s batter y tak es 3 to 4 hours to completely charge. Under extremely cold or hot temperatures, however , the batter y can take up to 16 hours to ful[...]

126 X-C 6250 Pro (300) NT User s Manual 79-0030-001 11 Januar y 2001 Batteries The gas gauge reads  full, but the indicator light is still blinking • If you charge your batter y daily , rely on the gas gauge reading to determine battery capacity . The charge mode may have switched from F ast to Slow because the battery became too hot.[...]

127 Appendix B. T roubleshooting 79-0030-001 11 January 2001 Display The underlined, inverse, and hypertext characters are difficult to read on the screen • Adjust the contrast by pressing FN+F4 and FN+F5 (these keys are not active on a 10.4-inch color display). • Change the color scheme. F rom the Start Menu select Settings, Control Panel, [...]

128 X-C 6250 Pro (300) NT User s Manual 79-0030-001 11 Januar y 2001 Display I changed my display resolution, but I see no difference on the screen • T r y restarting your computer . Hard Disk The hard disk will not spin up so the computer cant boot up • This occurs if the unit is exposed to extreme temperature and humidity . This is a[...]

129 Appendix B. T roubleshooting 79-0030-001 11 January 2001 Keyboard Something unexpected happens when I press a key • Y ou may have pressed a key combination that performs a W indows function. Make sure you are pressing the correct keys for the application you are running. PGUP , PGDN, HOME, and END keys dont work • Y ou need to press the [...]

130 X-C 6250 Pro (300) NT User s Manual 79-0030-001 11 Januar y 2001 Landline Modems The modem doesn t work • Make sure a modem is installed. Locate the Config string label on the bottom of the mobile computer ; a modem is not installed if the seventh digit is Z . • When you first tr y to use HyperT erminal or similar application, t[...]

131 Appendix B. T roubleshooting 79-0030-001 11 January 2001 Landline Modems • Make sure you have the correct COM port selected in your application. Refer to the online Help for your application. The following table describes the correct settings for each modem type. Modem type COM port External COM1 or COM2 Internal landline COM4 Internal CDP[...]

132 X-C 6250 Pro (300) NT User s Manual 79-0030-001 11 Januar y 2001 Landline Modems Third-party applications dont work with COM4 • Make sure a modem is installed. Locate the Config string label on the bottom of the mobile computer ; a modem is not installed if the seventh digit is Z . • Make sure your application is set to use C[...]

133 Appendix B. T roubleshooting 79-0030-001 11 January 2001 Miscellaneous The computer shuts off unexpectedly • The computer has entered suspend mode. P ress FN+ON to turn it back on. • The batter y capacity may be low . Connect external power to charge the batter y , or replace the batter y with a fully charged one. • The batter y door may [...]

134 X-C 6250 Pro (300) NT User s Manual 79-0030-001 11 Januar y 2001 Miscellaneous The computer wont turn off • P ress FN+OFF . If pressing FN+OFF does not turn off your computer , the system may be loc k ed up. R estart your computer by holding down both mouse buttons f or at least 10 seconds and then releasing the buttons. • The unit[...]

135 Appendix B. T roubleshooting 79-0030-001 11 January 2001 Miscellaneous The computer is locked up • If youve tried to resolve the problem other ways and your system still doesnt respond, you may need to restart your system as described below . T o recover from a lock-up on your computer , press CTRL+AL T+DEL and then select the Shut D[...]

136 X-C 6250 Pro (300) NT User s Manual 79-0030-001 11 Januar y 2001 Mouse I have difficulty double-clicking the mouse fast enough • F rom the Start Menu, select Settings, Control P anel, and then choose Mouse. The Buttons tab contains the setting for the double-click speed. I cant see the mouse pointer • The mouse pointer may be off the [...]

137 Appendix B. T roubleshooting 79-0030-001 11 January 2001 PC Cards The system does not recognize the PC Card CD -ROM when it is inserted into the PC Card socket • F rom the Start Menu, select Shutdown, and then Shutdown the computer . Plug in the PC card and then restart the computer . • Drivers may not be installed. Contact your organiza[...]

138 X-C 6250 Pro (300) NT User s Manual 79-0030-001 11 Januar y 2001 P en/T ouch Screen When I tr y to use the stylus on my t ouch screen, nothing happens • If you cannot select objects accurately with the stylus, you may need to recalibrate the touch screen . T o calibrate the touch screen 1 From the Start Menu, select P rograms, T ouch, and [...]

139 Appendix B. T roubleshooting 79-0030-001 11 January 2001 Radio Modems The radio program cant regain network contact af ter the radio detects a low batter y even when the batter y is recharged • Th e ra di o po we r m us t be c yc led bef or e th e ra di o wi ll r es um e co nt ac t with the network. • F rom the Start Menu, select Shut[...]

140 X-C 6250 Pro (300) NT User s Manual 79-0030-001 11 Januar y 2001[...]

WE K N O W T H E R O A D TM A P P E N D IX C Glossar y AC adapter The standard charging device shipped with the mobile computer that supplies power from an AC wall outlet to operate the computer and charge the batter y installed in the unit. antenna If you have a radio modem installed in your computer , this device sends and receives radio waves fo[...]

142 X-C 6250 Pro (300) NT User s Manual 79-0030-001 11 Januar y 2001 bit The smallest unit of computer data (binar y digit). deep cycle discharge A u se r- in it ia te d ch ar gi ng m et hod that completely discharges Nick el Metal Hydride (NiMH) batteries before charging them again. This helps eliminate memor y effect, reconditions the ba[...]

143 Appendix C. Glossary 79-0030-001 11 January 2001 MaxBright A f ea tur e available on the 10.4-inch color display that intensifies the backlight to its maximum brightness. Pressing FN+ F1 toggles MaxBright on and off . megabytes (MB) A un it o f me mory mea sur eme nt equal to approximately one million bytes (1,048,576 bytes). megahertz (MHz) A [...]

144 X-C 6250 Pro (300) NT User s Manual 79-0030-001 11 Januar y 2001 port An inter face between the computer and external devices. P ower On Self T est (POST) A diagnostic test run by the computer s BIOS system when the computer restarts. power port A po rt u sed to c onnect the external power supply to the mobile computer . radio on/off ligh[...]

145 Appendix C. Glossary 79-0030-001 11 January 2001 suspend mode S us pend mode turns off certain functions of the computer if there is no activity for a user-specified time. The computer also enters suspend mode if the batter y capacity becomes critically low and external power is not connected or the batter y is not replaced. Some systems do not[...]

146 X-C 6250 Pro (300) NT User s Manual 79-0030-001 11 Januar y 2001[...]

WE K N O W T H E R O A D TM Inde x S ymbols 15-pin video port 17 25-pin parallel port 17 9-pin serial port 17 A AC adapter 37, 71 defined 141 accessories optional 20, 80 adjusting display contrast 30, 40 adjusting mouse movement 33 adjusting volume 30 antenna illustrated 17 position 48 applications defined 141 HyperT erminal 21 troubleshooting 122 [...]

148 X-C 6250 Pro (300) NT User s Manual 79-0030-001 11 Januar y 2001 batter y door illustrated 17 opening 70, 133 brightness, display 40 C calibrating the touch screen 22 Caps Lock mo de 26 CD-RO M external 85 CD PD r adi o, reg iste rin g 44 cellular modem, registering 44 changing power management options 56 changing the speed of the mouse 33 c[...]

149 Inde x 79-0030-001 11 January 2001 hardware settings, changing defaults 56 hardware, standard 20 headset port, illustrated 17 HyperT erminal application 21 I I/O ports illustrated 17 troubleshooting 128 if you have a touch screen 42 important batter y tips 62 indicator lights 19, 39 defined 142 illustrated 17 installing batteries 38, 69 IRQ set[...]

150 X-C 6250 Pro (300) NT User s Manual 79-0030-001 11 Januar y 2001 O optional equipment and accessories 20, 80 optional hardware and software 20 P parallel port connecting a printer 80 defined 143 illustrated 17 PC card door and slots, illustrated 17 PC cards bootable 78 inserting 76 troubleshooting 136 using to transfer files 78 pen/touch scr[...]

151 Inde x 79-0030-001 11 January 2001 tips, batter y 62 touch screen 42 calibrating 22 cleaning 102 troubleshooting 138 transferring files using an external CD-ROM 85 using an external floppy disk drive 83 using PC cards 78 using the internal landline modem 100 troubleshooting common solutions 121 what to try first 120 turning MaxBright on and off[...]

152 X-C 6250 Pro (300) NT User s Manual 79-0030-001 11 Januar y 2001[...]

Itronix Corporation P .O . Box 179 Spokane , W A 992 1 0-0 179 www .itronix.com 79-00030-001[...]