Cisco Systems 7912G manual

Corporate Headquarters Cisco S yste ms, Inc . 170 W est Tasma n Drive San Jose , CA 95134 -1706 USA http://ww w.cisco. com Tel: 408 526-400 0 800 55 3-N ETS ( 6 387 ) Fax: 408 526- 4100 Cisco IP Phone Administration Guide f or Cisco CallM anager 3.3 Cisco IP Phones 7902G, 7905G, and 791 2G Text Pa rt Num ber: OL- 6313-01[...]

THE SPECIFICA TIONS AND INFORMA TIO N REGARDING THE PRODUCTS IN THIS MANUAL ARE SUBJECT TO CHANGE WITHOUT NOTI CE. ALL ST A TE MEN TS, I NF ORMA TION, AND RECOMM ENDA TIONS IN THIS MANUAL ARE B ELIEVED TO BE ACCURA TE BUT ARE PRESENTED WITHOUT W ARRAN TY OF ANY KIND, EXPRESS OR IMPLIED . USERS MUST T AKE FULL RESPO NSIBILIT Y FOR THEIR APPLICA TION[...]

iii Cisco IP Pho ne Administra tion Guide for Cisco Ca llMa nager 3.3 , Cisco IP Phones 790 2G/7905G/7912G OL-6313-01 CONTEN TS Preface xi Overvi ew xi Audienc e xi Object ives xii Organi zati on xii Relat ed Do cume nta tion xiii Obtain ing Docu ment at ion xiv World Wide Web xiv Document ation CD-R OM xiv Orderi ng Docume nta tion xiv Document at[...]

Contents iv Cisco IP Phone Admi nistration Guid e for Cisco C allMana ger 3.3, Cisc o IP Phones 7902G/7905G/7 912G OL-6313-01 Config urin g Telep hony Fe ature s 1-10 Config urin g Network Featur es Usi ng the Ci sc o IP Phon e 1-11 Provi ding User s wit h Feat ure Inform atio n 1-11 Underst anding the Requirements f or Install ing and Confi guring[...]

v Cisco IP Pho ne Administra tion Guide for Cisco Ca llMa nager 3.3 , Cisco IP Phones 790 2G/7905G/7912G OL-6313-01 Conte nts Adding Ph ones to the Cis co Ca llMana ger Dat aba se 2-12 Usin g Aut o-Reg istr atio n 2-12 Adding Ph ones Manu ally 2-14 Adding Ph ones Manu ally Usi ng DHCP 2-14 Assigni ng Sta ti c IP Addr es ses 2-15 Using th e Bulk Adm[...]

Contents vi Cisco IP Phone Admi nistration Guid e for Cisco C allMana ger 3.3, Cisc o IP Phones 7902G/7905G/7 912G OL-6313-01 Config urin g IP S ett ings 4-15 Assigni ng an I P Addr ess 4-15 Assigni ng a Defa ult Rout er 4-17 Assigni ng a Subn et Mask 4-19 Assigni ng a Domain Name 4-20 Assigni ng D NS Ser vers 4-22 Modi fy in g VL AN Se tt ings 4-2[...]

vii Cisco IP Pho ne Administra tion Guide for Cisco Ca llMa nager 3.3 , Cisco IP Phones 790 2G/7905G/7912G OL-6313-01 Conte nts CHAPTER 6 Troubles hootin g the Cisco IP Phone 6-1 Obtai ni ng St at us, Mo de l, an d Vers ion In fo rma tion 6-2 Viewing Status Messa ges 6-2 Displa ying Ne twork Stat isti cs 6-3 Verif ying Mode l an d Seri al Number 6-[...]

Contents viii Cisco IP Phone Admi nistration Guid e for Cisco C allMana ger 3.3, Cisc o IP Phones 7902G/7905G/7 912G OL-6313-01 Elimin atin g DNS or Othe r Conne ctiv ity Er ro rs 6-20 Resol ving Know n Iss ues 6-21 Where to Go for Mor e Info rmati on 6-23 APPENDI X A Additio nal Co nfigurat ion Met hods, Par ameter s, and Procedur es A-1 TFTP Conf[...]

ix Cisco IP Pho ne Administra tion Guide for Cisco Ca llMa nager 3.3 , Cisco IP Phones 790 2G/7905G/7912G OL-6313-01 Conte nts APPENDI X B Technical Specifi cat ions B-1 Physi cal an d Ope r atin g En vi ron m en t Sp e ci fica t i on s B-1 Cable Spec ificat ions B-2 Network Po rt Pi nouts B-2 I NDEX[...]

Contents x Cisco IP Phone Admi nistration Guid e for Cisco C allMana ger 3.3, Cisc o IP Phones 7902G/7905G/7 912G OL-6313-01[...]

xi Cisco IP Pho ne Administra tion Guide for Cisco Ca llMa nager 3.3 , Cisco IP Phones 790 2G/7905G/7912G OL-6313-01 Preface Overview Cisco IP Ph one A dmini stration Guide for Cisc o C allManager 3 .3, Cisco IP Phones 7 902G, 7 905G, and 7912G provides th e infor mation you nee d to underst and, inst all, configure , and manag e the Cisco IP Phon [...]

Preface Objectives xii Cisco IP Phone Admi nistration Guid e for Cisco C allMana ger 3.3, Cisc o IP Phones 7902G/7905G/7 912G OL-6313-01 Objectives This guid e provides the re quired step s to get the Ci sco IP Phone up and running on a V oice-over-IP (V oIP) networ k. Because of t he complexi ty of an IP teleph ony network, th is guide do es not p[...]

xiii Cisco IP Pho ne Administra tion Guide for Cisco Ca llMa nager 3.3 , Cisco IP Phones 790 2G/7905G/7912G OL-6313-01 Preface Rela te d Docu m e nt at i o n Related Documentation For more inf orm ati on ab out Cisco IP Ph one s, r ef er to the f oll o wing p ublic atio ns , which are a v ailab le at this locat ion: http://www .cisco.com/en/US/pro [...]

Preface Obtaining Documentation xiv Cisco IP Phone Admi nistration Guid e for Cisco C allMana ger 3.3, Cisc o IP Phones 7902G/7905G/7 912G OL-6313-01 Obtaining Documentation World Wid e Web Y o u can acce ss the most curr ent Cisco do cume nt ation o n th e W orld Wide W eb at http://www .cisco.com , http://www- china.cisc o.com, or http://www- eur[...]

xv Cisco IP Pho ne Administra tion Guide for Cisco Ca llMa nager 3.3 , Cisco IP Phones 790 2G/7905G/7912G OL-6313-01 Preface Obta ining T echni cal As sistan ce T o submit your comment s by mail, for y our con venie nce many doc uments c ontain a response card behi nd the fron t cover . Otherw ise, you ca n mail your c omme nts to the follo wing ad[...]

Preface Obtainin g Techn ical Assist ance xvi Cisco IP Phone Admi nistration Guid e for Cisco C allMana ger 3.3, Cisc o IP Phones 7902G/7905G/7 912G OL-6313-01 Y o u can access CCO in the following ways: • WWW: www .cisc o.com • T elnet: cco.cisc o.com • Modem usin g st andar d c onn ect ion ra tes and th e fo llowing ter mina l sett ings: VT[...]

xvii Cisco IP Pho ne Administra tion Guide for Cisco Ca llMa nager 3.3 , Cisco IP Phones 790 2G/7905G/7912G OL-6313-01 Preface Obtai ning Additi ona l Publicati ons and Inform a tion Obtaining Ad ditional Public ations and In formation Informa tio n abo ut C isco pr odu cts, tech nol ogies, a nd ne twork solu tio ns is av ailable fro m va riou s on[...]

Preface Document C onventi ons xviii Cisco IP Phone Admi nistration Guid e for Cisco C allMana ger 3.3, Cisc o IP Phones 7902G/7905G/7 912G OL-6313-01 • T rainin g—Cisc o offers world- class n etworking t raining. Curren t offering s in networ k training are liste d at this URL: http://www .cisco.com /en/US/lear ning/le3 1/learni ng_recommen de[...]

xix Cisco IP Pho ne Administra tion Guide for Cisco Ca llMa nager 3.3 , Cisco IP Phones 790 2G/7905G/7912G OL-6313-01 Preface Docume nt C onv enti ons Cautio n Means re a de r b e c a ref ul . In this situation, you might do something that could result in equi pment damage or loss of dat a. W arn ings use the fol lowing con v entions: War ni ng IMP[...]

Preface Document C onventi ons xx Cisco IP Phone Admi nistration Guid e for Cisco C allMana ger 3.3, Cisc o IP Phones 7902G/7905G/7 912G OL-6313-01 Attention IMPORTANTES IN FORM A TIONS DE S É CU RI TÉ Ce symbole d'avertissement indique un danger . Vo us vous trouvez dans une situation pouvant entraî ner des blessu res ou des dommages corpo[...]

xxi Cisco IP Pho ne Administra tion Guide for Cisco Ca llMa nager 3.3 , Cisco IP Phones 790 2G/7905G/7912G OL-6313-01 Preface Docume nt C onv enti ons Adva rsel VIKTIGE S IKKERHE TSINSTRUKS JONER Dette advarselssymbolet betyr fare. Du er i en situasjon som kan føre til skade på person. Før du begynner å arbeide m ed noe av utstyret, må du vær[...]

Preface Document C onventi ons xxi i Cisco IP Phone Admi nistration Guid e for Cisco C allMana ger 3.3, Cisc o IP Phones 7902G/7905G/7 912G OL-6313-01 Va r ni n g! VIKTIGA SÄ KERHETS ANVISN INGA R Denna varningssignal signalerar fara. Du befinner dig i en situation som kan leda till personskada. Innan du utför arbete på någon utrustning måste [...]

xxii i Cisco IP Pho ne Administra tion Guide for Cisco Ca llMa nager 3.3 , Cisco IP Phones 790 2G/7905G/7912G OL-6313-01 Preface Docume nt C onv enti ons[...]

Preface Document C onventi ons xxiv Cisco IP Phone Admi nistration Guid e for Cisco C allMana ger 3.3, Cisc o IP Phones 7902G/7905G/7 912G OL-6313-01[...]

C HAPTER 1-1 Cisco IP Pho ne Administra tion Guide for Cisco Ca llMa nager 3.3 , Cisco IP Phones 790 2G/7905G/7912G OL-6313-01 1 An Overview of th e Cisco IP Phone The Cisco I P Phone prov ides func tionality si milar to t hat of a trad itional an alog phone, but it must be co nfigured and mana ged like other ne twork devices. The Ci sco IP Phone s[...]

Chapter 1 An Overview of the C isco IP Pho ne Unders tan ding the Cisco IP Phone 7902G 1-2 Cisco IP Phone Admi nistration Guid e for Cisco C allMana ger 3.3, Cisc o IP Phones 7902G/7905G/7 912G OL-6313-01 Understandin g the Cisco IP Ph one 7902G The Ci sco I P Ph one 7 902 G is a b asic te lep hone that provide s voice communi cation over an IP (I [...]

1-3 Cisco IP Pho ne Administra tion Guide for Cisco Ca llMa nager 3.3 , Cisco IP Phones 790 2G/7905G/7912G OL-6313-01 Chapter 1 An Overview of the Cisco IP Pho ne Understan ding the Cisc o IP Phone 7902G 1 Cisc o IP Phone seri es typ e Indica tes the Cisco IP Phone Seri es to which your phone belongs. 2 Label a nd plastic co ver A pape r label, pr [...]

Chapter 1 An Overview of the C isco IP Pho ne Unders tanding t he Ci sco IP Phone Models 7905G/ 7 912G 1-4 Cisco IP Phone Admi nistration Guid e for Cisco C allMana ger 3.3, Cisc o IP Phones 7902G/7905G/7 912G OL-6313-01 Understandin g the Cisco IP Phone Models 7905G/7912G The Cisco IP Phone models 7905 G/7912G are designed prima rily to fulf ill r[...]

1-5 Cisco IP Pho ne Administra tion Guide for Cisco Ca llMa nager 3.3 , Cisco IP Phones 790 2G/7905G/7912G OL-6313-01 Chapter 1 An Overview of the Cisco IP Pho ne Understandin g the Cisco IP Phone Models 7905G/7912G Figur e 1 -2 Cisco IP Phone Models 7905G/ 7912 F eat ur es 1 LCD scr een Displa ys featu res such as the time, dat e, your phon e numb[...]

Chapter 1 An Overview of the C isco IP Pho ne Unders tanding t he Ci sco IP Phone Models 7905G/ 7 912G 1-6 Cisco IP Phone Admi nistration Guid e for Cisco C allMana ger 3.3, Cisc o IP Phones 7902G/7905G/7 912G OL-6313-01 4 Navigation butto n Enables yo u to scroll through te xt and select features displa yed on th e LCD scre en. Also pro vid es acc[...]

1-7 Cisco IP Pho ne Administra tion Guide for Cisco Ca llMa nager 3.3 , Cisco IP Phones 790 2G/7905G/7912G OL-6313-01 Chapter 1 An Overview of the Cisco IP Pho ne What Ne tworking Prot ocols Ar e Used? What Networking Pro tocols Are Used ? Cisco IP Phone s suppo rt several industry- st anda rd an d Cisco net working protocol s for voice com mu nica[...]

Chapter 1 An Overview of the C isco IP Pho ne What Net wo rking Proto col s A re Used? 1-8 Cisco IP Phone Admi nistration Guid e for Cisco C allMana ger 3.3, Cisc o IP Phones 7902G/7905G/7 912G OL-6313-01 Related Topics • Modifyin g DHCP Settings , page 4-9 • Configuring I P Se tting s, page 4- 15 Interne t Protocol ( IP) IP is a messa ging pr [...]

1-9 Cisco IP Pho ne Administra tion Guide for Cisco Ca llMa nager 3.3 , Cisco IP Phones 790 2G/7905G/7912G OL-6313-01 Chapter 1 An Overview of the Cisco IP Pho ne What Feat ures are Suppo rted on the Cisco IP Phone Models 7902G/7905G/79 12G? • Configuring T FTP Opt ions, page 4-28 • Understa ndin g I nte ract ion s w ith O the r Cisco IP T elep[...]

Chapter 1 An Overview of the C isco IP Pho ne What Fea tur es are Support ed on the Cisco IP Phon e Models 7 90 2G / 7905G/7 91 2 G? 1-10 Cisco IP Phone Admi nistration Guid e for Cisco C allMana ger 3.3, Cisc o IP Phones 7902G/7905G/7 912G OL-6313-01 The Cisc o IP Phone model s 7905G/7 912G can int egrate with the corporat e Lightwei ght Direct or[...]

1-11 Cisco IP Pho ne Administra tion Guide for Cisco Ca llMa nager 3.3 , Cisco IP Phones 790 2G/7905G/7912G OL-6313-01 Chapter 1 An Overview of the Cisco IP Pho ne What Feat ures are Suppo rted on the Cisco IP Phone Models 7902G/7905G/79 12G? Related Topic • Configuring T eleph ony Features U sing Cisco Cal lManager A dministr ation, page 5-2 Con[...]

Chapter 1 An Overview of the C isco IP Pho ne Unders tan di ng the Requir em en ts for Installin g and Configuri ng the Cisco IP Pho ne Models 7902 G/7905G/79 12 G 1-12 Cisco IP Phone Admi nistration Guid e for Cisco C allMana ger 3.3, Cisc o IP Phones 7902G/7905G/7 912G OL-6313-01 Related Topic • Providing Inf orm atio n t o U ser s V ia a W eb [...]

1-13 Cisco IP Pho ne Administra tion Guide for Cisco Ca llMa nager 3.3 , Cisco IP Phones 790 2G/7905G/7912G OL-6313-01 Chapter 1 An Overview of the Cisco IP Pho ne Understand ing the Req uirements for In stalling a nd Conf iguring the C isco IP Phone Mo dels 7902G/7905G/7 912G 2. Gather t he follo wing information about the phone: • Model • MA [...]

Chapter 1 An Overview of the C isco IP Pho ne Unders tan di ng the Requir em en ts for Installin g and Configuri ng the Cisco IP Pho ne Models 7902 G/7905G/79 12 G 1-14 Cisco IP Phone Admi nistration Guid e for Cisco C allMana ger 3.3, Cisc o IP Phones 7902G/7905G/7 912G OL-6313-01 5. Choo se t o a uto -regist er p hon es, add the m to the Cis co C[...]

1-15 Cisco IP Pho ne Administra tion Guide for Cisco Ca llMa nager 3.3 , Cisco IP Phones 790 2G/7905G/7912G OL-6313-01 Chapter 1 An Overview of the Cisco IP Pho ne Understand ing the Req uirements for In stalling a nd Conf iguring the C isco IP Phone Mo dels 7902G/7905G/7 912G 11. Configure Cisco IP Phone ser vices. Note This task does not appl y t[...]

Chapter 1 An Overview of the C isco IP Pho ne Unders tan di ng the Requir em en ts for Installin g and Configuri ng the Cisco IP Pho ne Models 7902 G/7905G/79 12 G 1-16 Cisco IP Phone Admi nistration Guid e for Cisco C allMana ger 3.3, Cisc o IP Phones 7902G/7905G/7 912G OL-6313-01[...]

C HAPTER 2-1 Cisco IP Pho ne Administra tion Guide for Cisco Ca llMa nager 3.3 , Cisco IP Phones 790 2G/7905G/7912G OL-6313-01 2 Preparing to Install the Cisco IP Phone on Your Network Cisco IP Ph one s enab l e you to com municat e using voice over a dat a network. T o provid e th is capability , the IP Phones d epend u pon an d interact wit h se [...]

Chapter 2 Prepari ng to Install the Cisc o IP Phone on Y our Netwo rk Unders tan ding Inte rac tions with Ot her Cisco IP Telephony P rodu cts 2-2 Cisco IP Phone Admi nistration Guid e for Cisco C allMana ger 3.3, Cisc o IP Phones 7902G/7905G/7 912G OL-6313-01 This section co ver s the follo wing topi cs: • Understan ding Ho w the Cisco IP Phone [...]

2-3 Cisco IP Pho ne Administra tion Guide for Cisco Ca llMa nager 3.3 , Cisco IP Phones 790 2G/7905G/7912G OL-6313-01 Chapter 2 Preparing to Inst all the Cisco IP Phone on Your Ne twork Understanding Interactions with Other Cisco IP Telephony Products Understand ing How the Cisco IP Phone Interacts with the Cisco Catalyst Family of Switches The Cis[...]

Chapter 2 Prepari ng to Install the Cisc o IP Phone on Y our Netwo rk Unders tan di ng the Phone St art up Process 2-4 Cisco IP Phone Admi nistration Guid e for Cisco C allMana ger 3.3, Cisc o IP Phones 7902G/7905G/7 912G OL-6313-01 Understandin g the Phone Sta rtup Process When co nne ct ing to th e V o IP netwo rk, th e Cisco I P Pho ne goes t hr[...]

2-5 Cisco IP Pho ne Administra tion Guide for Cisco Ca llMa nager 3.3 , Cisco IP Phones 790 2G/7905G/7912G OL-6313-01 Chapter 2 Preparing to Inst all the Cisco IP Phone on Your Ne twork Understanding the Phone Startup Process Related Topics • Understa nding the Phon e Startup Process , page 2-4 • Providing Power to the Cisco IP Ph one, page 2 -[...]

Chapter 2 Prepari ng to Install the Cisc o IP Phone on Y our Netwo rk Unders tan di ng the Phone St art up Process 2-6 Cisco IP Phone Admi nistration Guid e for Cisco C allMana ger 3.3, Cisc o IP Phones 7902G/7905G/7 912G OL-6313-01 Related Topics • Understa nding the Phon e Startup Process , page 2-4 • Modifyin g DHCP Settings , page 4-9 • C[...]

2-7 Cisco IP Pho ne Administra tion Guide for Cisco Ca llMa nager 3.3 , Cisco IP Phones 790 2G/7905G/7912G OL-6313-01 Chapter 2 Preparing to Inst all the Cisco IP Phone on Your Ne twork Understanding the Phone Startup Process After t he pho ne ob ta ins one of the .c nf.x ml files or the . cnf file, the Cisco IP Phone 7 902G request s the profile f[...]

Chapter 2 Prepari ng to Install the Cisc o IP Phone on Y our Netwo rk Guidel in es for Configu ring Ports on the Cisco IP Phone models 79 02G/790 5G /7912 G 2-8 Cisco IP Phone Admi nistration Guid e for Cisco C allMana ger 3.3, Cisc o IP Phones 7902G/7905G/7 912G OL-6313-01 Guidelines for Configuring Ports on the Cisco IP Phone models 7902G/7905G/7[...]

2-9 Cisco IP Pho ne Administra tion Guide for Cisco Ca llMa nager 3.3 , Cisco IP Phones 790 2G/7905G/7912G OL-6313-01 Chapter 2 Preparing to Inst all the Cisco IP Phone on Your Ne twork Guidelines for Configuri ng Por ts on the Cisco IP Phon e models 7902G/7905G/7 912G Related Topics • Connecting the Cisco IP Phone t o the Network, page 3 -4 • [...]

Chapter 2 Prepari ng to Install the Cisc o IP Phone on Y our Netwo rk Guidel in es for Configu ring Ports on the Cisco IP Phone models 79 02G/790 5G /7912 G 2-10 Cisco IP Phone Admi nistration Guid e for Cisco C allMana ger 3.3, Cisc o IP Phones 7902G/7905G/7 912G OL-6313-01 Related Topics • Connecting the Cisco IP Phone t o the Network, page 3 -[...]

2-11 Cisco IP Pho ne Administra tion Guide for Cisco Ca llMa nager 3.3 , Cisco IP Phones 790 2G/7905G/7912G OL-6313-01 Chapter 2 Preparing to Inst all the Cisco IP Phone on Your Ne twork Guidelines for Configuri ng Por ts on the Cisco IP Phon e models 7902G/7905G/7 912G Redundancy Feature For redundancy , you can use the Cisco AC adapte r ev en if [...]

Chapter 2 Prepari ng to Install the Cisc o IP Phone on Y our Netwo rk Adding Phone s to the Cisco CallManage r Databas e 2-12 Cisco IP Phone Admi nistration Guid e for Cisco C allMana ger 3.3, Cisc o IP Phones 7902G/7905G/7 912G OL-6313-01 Adding Phones to the Cisco CallManager Data base Before insta lling any Cisco IP phones, you must make decisio[...]

2-13 Cisco IP Pho ne Administra tion Guide for Cisco Ca llMa nager 3.3 , Cisco IP Phones 790 2G/7905G/7912G OL-6313-01 Chapter 2 Preparing to Inst all the Cisco IP Phone on Your Ne twork Adding Ph ones to th e Cisco C allMana ger Dat abase Use auto- registra tion to q uickly get all ph ones into the Cisco CallManage r database . Y ou ca n then modi[...]

Chapter 2 Prepari ng to Install the Cisc o IP Phone on Y our Netwo rk Adding Phone s to the Cisco CallManage r Databas e 2-14 Cisco IP Phone Admi nistration Guid e for Cisco C allMana ger 3.3, Cisc o IP Phones 7902G/7905G/7 912G OL-6313-01 Adding Ph ones Man ually If you want to a ssign spec ific dir ector y n umber s t o a sp eci fic Cisco IP Phon[...]

2-15 Cisco IP Pho ne Administra tion Guide for Cisco Ca llMa nager 3.3 , Cisco IP Phones 790 2G/7905G/7912G OL-6313-01 Chapter 2 Preparing to Inst all the Cisco IP Phone on Your Ne twork Adding Ph ones to th e Cisco C allMana ger Dat abase Step 5 In the Ph one C onfiguration wi ndow , you mu st enter i nformat ion in the following fie l d s : • M[...]

Chapter 2 Prepari ng to Install the Cisc o IP Phone on Y our Netwo rk Adding Phone s to the Cisco CallManage r Databas e 2-16 Cisco IP Phone Admi nistration Guid e for Cisco C allMana ger 3.3, Cisc o IP Phones 7902G/7905G/7 912G OL-6313-01 Step 3 Select Phone fr om the Device T y pe drop- down me nu a nd clic k Ne xt . The Add a N ew Phone window a[...]

2-17 Cisco IP Pho ne Administra tion Guide for Cisco Ca llMa nager 3.3 , Cisco IP Phones 790 2G/7905G/7912G OL-6313-01 Chapter 2 Preparing to Inst all the Cisco IP Phone on Your Ne twork Adding Ph ones to th e Cisco C allMana ger Dat abase Using the Bulk Ad min istration Tool The Cisc o Bulk Admini strati on T ool (B A T) is a plug-i n applica tion[...]

Chapter 2 Prepari ng to Install the Cisc o IP Phone on Y our Netwo rk Adding Phone s to the Cisco CallManage r Databas e 2-18 Cisco IP Phone Admi nistration Guid e for Cisco C allMana ger 3.3, Cisc o IP Phones 7902G/7905G/7 912G OL-6313-01[...]

C HAPTER 3-1 Cisco IP Pho ne Administra tion Guide for Cisco Ca llMa nager 3.3 , Cisco IP Phones 790 2G/7905G/7912G OL-6313-01 3 Installing the Cisco IP Phone These topi cs help you insta ll the Cisco IP Phone on an IP telephony network: • Before Y ou Begin, page 3-1 • Connecting the Cisco IP Phone t o the Network, page 3 -4 • Mounting the Ph[...]

Chapter 3 Installing the Cisco IP Phone Before You Be gin 3-2 Cisco IP Phone Admi nistration Guid e for Cisco C allMana ger 3.3, Cisc o IP Phones 7902G/7905G/7 912G OL-6313-01 Network Re qu iremen ts For the Cisco IP Phone to success fully opera te as a Cisco IP Phon e endpoin t in your network, your networ k must meet th e following req uireme nts[...]

3-3 Cisco IP Pho ne Administra tion Guide for Cisco Ca llMa nager 3.3 , Cisco IP Phones 790 2G/7905G/7912G OL-6313-01 Chapter 3 Installing t he Ci sco IP Phone Before You Begin Safety Rev ie w the f ollo wing w arnings before insta lling the Cisco IP Phone. T o see translat ions of these w arnings , refer to the Re gulatory Compliance and Safety In[...]

Chapter 3 Installing the Cisco IP Phone Connecti ng t he Ci sco IP Phone t o the Network 3-4 Cisco IP Phone Admi nistration Guid e for Cisco C allMana ger 3.3, Cisc o IP Phones 7902G/7905G/7 912G OL-6313-01 The following warni n gs app l y whe n yo u u se an exter nal power sup pl y . War ni ng This product relies on the building's instal lat [...]

3-5 Cisco IP Pho ne Administra tion Guide for Cisco Ca llMa nager 3.3 , Cisco IP Phones 790 2G/7905G/7912G OL-6313-01 Chapter 3 Installing t he Ci sco IP Phone Connect ing the C isco I P Phone to th e Net work Step 3 Connect a Cat egory 3 or 5 strai ght-t hrou gh Et hern et ca ble fro m an othe r network de vic e, such as a deskt op comp uter , to [...]

Chapter 3 Installing the Cisco IP Phone Connecti ng t he Ci sco IP Phone t o the Network 3-6 Cisco IP Phone Admi nistration Guid e for Cisco C allMana ger 3.3, Cisc o IP Phones 7902G/7905G/7 912G OL-6313-01 Figur e 3-1 Cis co IP Phone Models 7902G/79 05G Cable Connectio ns 1 Network (Etherne t) port (10BASE-T ) 4 Powe r su pply wi th DC output conn[...]

3-7 Cisco IP Pho ne Administra tion Guide for Cisco Ca llMa nager 3.3 , Cisco IP Phones 790 2G/7905G/7912G OL-6313-01 Chapter 3 Installing t he Ci sco IP Phone Connect ing the C isco I P Phone to th e Net work Figur e 3-2 Cis co IP Phone Model 7912G Cable Con nections 1 Netw or k por t (10B ASE- T , 100BASE-T) 4 DC adap ter por t (DC4 8V) 2 Access [...]

Chapter 3 Installing the Cisco IP Phone Mounti ng t he Phone to th e Wal l 3-8 Cisco IP Phone Admi nistration Guid e for Cisco C allMana ger 3.3, Cisc o IP Phones 7902G/7905G/7 912G OL-6313-01 Mounting the Phone to the Wall Y ou ca n mou nt th e Cisco I P Pho ne o n the wall by rem oving the foot sta nd an d using the m oun ting bra cket on t he b [...]

3-9 Cisco IP Pho ne Administra tion Guide for Cisco Ca llMa nager 3.3 , Cisco IP Phones 790 2G/7905G/7912G OL-6313-01 Chapter 3 Installing t he Ci sco IP Phone Verifying the Phone Startup Process Step 3 Insert tw o scre ws into a wall stud, matc hing them to the tw o scre w holes on the back o f t h e pho ne . The keyholes fit standard phon e jack [...]

Chapter 3 Installing the Cisco IP Phone Con fi gur in g Sta rtu p Ne t wor k Sett ings 3-10 Cisco IP Phone Admi nistration Guid e for Cisco C allMana ger 3.3, Cisc o IP Phones 7902G/7905G/7 912G OL-6313-01 4. The mai n LCD scree n displa ys: • Current date and time • Primary d irect ory n um ber • Softkeys If the phon e suc cessfully p asses [...]

C HAPTER 4-1 Cisco IP Pho ne Administra tion Guide for Cisco Ca llMa nager 3.3 , Cisco IP Phones 790 2G/7905G/7912G OL-6313-01 4 Configuring Network Settings on th e Cisco IP Phone Because th e Cisco I P Pho ne is a netwo rk device, it in clud es ma ny co nfigurab le network se ttings, which you might ne ed to mo dify be fore the phone i s accessib[...]

Chapter 4 Configuring Network Settings on the Cisc o IP Phone Configurin g Met hods 4-2 Cisco IP Phone Admi nistration Guid e for Cisco C allMana ger 3.3, Cisc o IP Phones 7902G/7905G/7 912G OL-6313-01 This c hapt er d escri bes various me tho ds y ou can use t o configure m ost n etwork settings for the Cisco IP Phone. For more infor mation about [...]

4-3 Cisco IP Pho ne Administra tion Guide for Cisco Ca llMa nager 3.3 , Cisco IP Phones 790 2G/7905G/7912G OL-6313-01 Chapter 4 Configuring Netwo rk Set ti ng s on the Cisco IP Phone Configuring Methods T o unlock network s e tt ings on t he Ci sco IP Phone mod els 79 05G/ 79 12G, foll ow the se step s. Proc edure Step 1 Press the Menu button. Step[...]

Chapter 4 Configuring Network Settings on the Cisc o IP Phone Verify ing Networ k Sett ings 4-4 Cisco IP Phone Admi nistration Guid e for Cisco C allMana ger 3.3, Cisc o IP Phones 7902G/7905G/7 912G OL-6313-01 Verifying Network Settings On Cisco IP Phon e models 79 05G/791 2G, you can view detailed info rmat ion about t he curren t network settings[...]

4-5 Cisco IP Pho ne Administra tion Guide for Cisco Ca llMa nager 3.3 , Cisco IP Phones 790 2G/7905G/7912G OL-6313-01 Chapter 4 Configuring Netwo rk Set ti ng s on the Cisco IP Phone Verifying Network Setting s Using t he Phone’s Ne twork Configurat ion Screen (Cisco IP Phone Mo dels 7905G/ 7912G) Proc edure Step 1 Press the Menu button. Step 2 U[...]

Chapter 4 Configuring Network Settings on the Cisc o IP Phone Verify ing Networ k Sett ings 4-6 Cisco IP Phone Admi nistration Guid e for Cisco C allMana ger 3.3, Cisc o IP Phones 7902G/7905G/7 912G OL-6313-01 TFTP Server 1-2 TFTP Server 1 indicates the primary T ri vial File T ransfer Protocol (TFTP) ser ver us ed by the ph one to ob tain conf igu[...]

4-7 Cisco IP Pho ne Administra tion Guide for Cisco Ca llMa nager 3.3 , Cisco IP Phones 790 2G/7905G/7912G OL-6313-01 Chapter 4 Configuring Netwo rk Set ti ng s on the Cisco IP Phone Verifying Network Setting s VLAN Ena bled Indicat es whethe r VL AN is en abled for the pho ne. Displays Ye s or No . See the “Disabl ing VLAN” sectio n on pag e 4[...]

Chapter 4 Configuring Network Settings on the Cisc o IP Phone Verify ing Networ k Sett ings 4-8 Cisco IP Phone Admi nistration Guid e for Cisco C allMana ger 3.3, Cisc o IP Phones 7902G/7905G/7 912G OL-6313-01 CallManager 1-4 Displays a pri oritized li st of the Cisco CallManager sys tems t hat are av ailab le for processing calls fro m this phon e[...]

4-9 Cisco IP Pho ne Administra tion Guide for Cisco Ca llMa nager 3.3 , Cisco IP Phones 790 2G/7905G/7912G OL-6313-01 Chapter 4 Configuring Netwo rk Set ti ng s on the Cisco IP Phone Modifying DHCP Settings Related Topics • V eri fying N etwork Settings , pag e 4-4 • Modifyin g DHCP Settings , page 4-9 • Configuring I P Se tting s, page 4- 15[...]

Chapter 4 Configuring Network Settings on the Cisc o IP Phone Modi fyin g DHC P Se tting s 4-10 Cisco IP Phone Admi nistration Guid e for Cisco C allMana ger 3.3, Cisc o IP Phones 7902G/7905G/7 912G OL-6313-01 Enabling DHC P Cisco IP Phone s ena ble DHCP by d efaul t, but you can rese t the pro to col i f i t becomes d isabled. Using t he Phone C o[...]

4-11 Cisco IP Pho ne Administra tion Guide for Cisco Ca llMa nager 3.3 , Cisco IP Phones 790 2G/7905G/7912G OL-6313-01 Chapter 4 Configuring Netwo rk Set ti ng s on the Cisco IP Phone Modifying DHCP Settings Step 4 From th e Networ k Configur ation m enu, pr ess **# . If your ph one disp lay s “En ter Adm in Password,” e nte r you r pass word a[...]

Chapter 4 Configuring Network Settings on the Cisc o IP Phone Modi fyin g DHC P Se tting s 4-12 Cisco IP Phone Admi nistration Guid e for Cisco C allMana ger 3.3, Cisc o IP Phones 7902G/7905G/7 912G OL-6313-01 Using t he Phone C onfi guration Web Page (C isco I P Phone Mo dels 7902G/7905G/ 7912G ) Proc edure Step 1 Open the Phon e Configuratio n we[...]

4-13 Cisco IP Pho ne Administra tion Guide for Cisco Ca llMa nager 3.3 , Cisco IP Phones 790 2G/7905G/7912G OL-6313-01 Chapter 4 Configuring Netwo rk Set ti ng s on the Cisco IP Phone Modifying DHCP Settings Step 5 Scroll to DHCP Enab led . If DH CP is en ab le d, th e opt ion a ppe a rs as DHCP Enabled YES Step 6 Press the No softkey to disable DH[...]

Chapter 4 Configuring Network Settings on the Cisc o IP Phone Modi fyin g DHC P Se tting s 4-14 Cisco IP Phone Admi nistration Guid e for Cisco C allMana ger 3.3, Cisc o IP Phones 7902G/7905G/7 912G OL-6313-01 Using t he Phone’s Ne twork Configurat ion Screen (Cisco IP Phone Mo dels 7905G/ 7912G) Proc edure Step 1 Press the Menu button. Step 2 Us[...]

4-15 Cisco IP Pho ne Administra tion Guide for Cisco Ca llMa nager 3.3 , Cisco IP Phones 790 2G/7905G/7912G OL-6313-01 Chapter 4 Configuring Netwo rk Set ti ng s on the Cisco IP Phone Configuring IP Settings Configuring IP Settings Use the se guid elines whe n manu ally co nfiguring the IP set tings: • Y o u ca n use 0. 0. 0.0 f or the su bnet m [...]

Chapter 4 Configuring Network Settings on the Cisc o IP Phone Configur ing I P Sett ings 4-16 Cisco IP Phone Admi nistration Guid e for Cisco C allMana ger 3.3, Cisc o IP Phones 7902G/7905G/7 912G OL-6313-01 Using t he Phone C onfi guration Web Page (C isco I P Phone Mo dels 7902G/7905G/ 7912G ) Proc edure Step 1 Open the Phon e Configuratio n web [...]

4-17 Cisco IP Pho ne Administra tion Guide for Cisco Ca llMa nager 3.3 , Cisco IP Phones 790 2G/7905G/7912G OL-6313-01 Chapter 4 Configuring Netwo rk Set ti ng s on the Cisco IP Phone Configuring IP Settings Step 5 Scroll to IP Address . Step 6 Press the Edit softkey . Step 7 Use the button s on t he keypad to en ter t he new IP address, usi ng the[...]

Chapter 4 Configuring Network Settings on the Cisc o IP Phone Configur ing I P Sett ings 4-18 Cisco IP Phone Admi nistration Guid e for Cisco C allMana ger 3.3, Cisc o IP Phones 7902G/7905G/7 912G OL-6313-01 Step 3 T o set the rou te addr ess, e nter an addr ess in th e Static Route f ield and click Apply . On the Cisco IP Pho ne 7902 G, you can al[...]

4-19 Cisco IP Pho ne Administra tion Guide for Cisco Ca llMa nager 3.3 , Cisco IP Phones 790 2G/7905G/7912G OL-6313-01 Chapter 4 Configuring Netwo rk Set ti ng s on the Cisco IP Phone Configuring IP Settings Assigning a Subn et Mask The subnet mask is used to partition th e IP address into a netwo rk and a host identif ier . The subnet mask is used[...]

Chapter 4 Configuring Network Settings on the Cisc o IP Phone Configur ing I P Sett ings 4-20 Cisco IP Phone Admi nistration Guid e for Cisco C allMana ger 3.3, Cisc o IP Phones 7902G/7905G/7 912G OL-6313-01 Using t he Phone’s Ne twork Configurat ion Screen (Cisco IP Phone Mo dels 7905G/ 7912G) Proc edure Step 1 Press the Menu button. Step 2 Use [...]

4-21 Cisco IP Pho ne Administra tion Guide for Cisco Ca llMa nager 3.3 , Cisco IP Phones 790 2G/7905G/7912G OL-6313-01 Chapter 4 Configuring Netwo rk Set ti ng s on the Cisco IP Phone Configuring IP Settings Using t he Phone C onfi guration Web Page (C isco I P Phone Mo dels 7902G/7905G/ 7912G ) Proc edure Step 1 Open the Phon e Configuratio n web [...]

Chapter 4 Configuring Network Settings on the Cisc o IP Phone Configur ing I P Sett ings 4-22 Cisco IP Phone Admi nistration Guid e for Cisco C allMana ger 3.3, Cisc o IP Phones 7902G/7905G/7 912G OL-6313-01 Step 4 From th e Networ k Configur ation m enu, pr ess **# . If your ph one disp lay s “En ter Adm in Password,” e nte r you r pass word a[...]

4-23 Cisco IP Pho ne Administra tion Guide for Cisco Ca llMa nager 3.3 , Cisco IP Phones 790 2G/7905G/7912G OL-6313-01 Chapter 4 Configuring Netwo rk Set ti ng s on the Cisco IP Phone Configuring IP Settings Using t he Phone C onfi guration Web Page (C isco I P Phone Mo dels 7902G/7905G/ 7912G ) Proc edure Step 1 Open the Phon e Configuratio n web [...]

Chapter 4 Configuring Network Settings on the Cisc o IP Phone Mod i fyin g VLA N Se tt ing s 4-24 Cisco IP Phone Admi nistration Guid e for Cisco C allMana ger 3.3, Cisc o IP Phones 7902G/7905G/7 912G OL-6313-01 Step 4 From th e Networ k Configur ation m enu, pr ess **# . If your ph one disp lay s “En ter Adm in Password,” e nte r you r pass wo[...]

4-25 Cisco IP Pho ne Administra tion Guide for Cisco Ca llMa nager 3.3 , Cisco IP Phones 790 2G/7905G/7912G OL-6313-01 Chapter 4 Configuring Netwo rk Set ti ng s on the Cisco IP Phone Modifying VLAN Settings Configuring VLAN Settings If you ha v e an auxilia ry VLAN assig ned on the Cisco Catalyst swit ch, that se tting overrides any cha nges ma de[...]

Chapter 4 Configuring Network Settings on the Cisc o IP Phone Mod i fyin g VLA N Se tt ing s 4-26 Cisco IP Phone Admi nistration Guid e for Cisco C allMana ger 3.3, Cisc o IP Phones 7902G/7905G/7 912G OL-6313-01 Step 3 From the Sett ings menu , use the N a vigat ion b utton to selec t Netw ork Conf iguration , and th en pr ess the Select softke y .[...]

4-27 Cisco IP Pho ne Administra tion Guide for Cisco Ca llMa nager 3.3 , Cisco IP Phones 790 2G/7905G/7912G OL-6313-01 Chapter 4 Configuring Netwo rk Set ti ng s on the Cisco IP Phone Modifying VLAN Settings Step 2 In the pane on t he left unde r Change Configura tion, clic k Net work Par amete rs . Y o u may be promp ted to en ter a password. The [...]

Chapter 4 Configuring Network Settings on the Cisc o IP Phone Configu rin g TFTP Options 4-28 Cisco IP Phone Admi nistration Guid e for Cisco C allMana ger 3.3, Cisc o IP Phones 7902G/7905G/7 912G OL-6313-01 Configuring TFT P Options If you do not use DHCP to di rect the Cisco IP Pho ne to a T FTP server , you m ust manua lly as sign one. Y ou can [...]

4-29 Cisco IP Pho ne Administra tion Guide for Cisco Ca llMa nager 3.3 , Cisco IP Phones 790 2G/7905G/7912G OL-6313-01 Chapter 4 Configuring Netwo rk Set ti ng s on the Cisco IP Phone Configuring TFTP Options Step 3 T o set th e TFT P server s: a. T o set TFTP Server1, in the TFTPServe r1 f ield enter an address and click App ly . b. T o set TFTP S[...]

Chapter 4 Configuring Network Settings on the Cisc o IP Phone Configu rin g TFTP Options 4-30 Cisco IP Phone Admi nistration Guid e for Cisco C allMana ger 3.3, Cisc o IP Phones 7902G/7905G/7 912G OL-6313-01 Enabling a n Alternate TFTP S erver If you a re usi ng DHCP , but y ou want t o ov erride the TF TP addre ss that t he pho ne recei ved throug[...]

4-31 Cisco IP Pho ne Administra tion Guide for Cisco Ca llMa nager 3.3 , Cisco IP Phones 790 2G/7905G/7912G OL-6313-01 Chapter 4 Configuring Netwo rk Set ti ng s on the Cisco IP Phone Configuring TFTP Options Assign ing a Backu p TFTP Se rver TFTP Serv er 2 disp lays th e IP ad dress of the back up TFTP se rv er . This se rver is used t o obtain co[...]

Chapter 4 Configuring Network Settings on the Cisc o IP Phone Configurin g CDP 4-32 Cisco IP Phone Admi nistration Guid e for Cisco C allMana ger 3.3, Cisc o IP Phones 7902G/7905G/7 912G OL-6313-01 Configuring CDP Y o u can disable or enable Cisc o Discovery Protocol (CD P). CDP allows the phon e to be di scovered by the C is coW orks2 000 network [...]

4-33 Cisco IP Pho ne Administra tion Guide for Cisco Ca llMa nager 3.3 , Cisco IP Phones 790 2G/7905G/7912G OL-6313-01 Chapter 4 Configuring Netwo rk Set ti ng s on the Cisco IP Phone Configuring CDP Step 3 From the Sett ings menu , use the N a vigat ion b utton to selec t Netw ork Conf iguration , and th en pr ess the Select softke y . Step 4 From[...]

Chapter 4 Configuring Network Settings on the Cisc o IP Phone Configurin g CDP 4-34 Cisco IP Phone Admi nistration Guid e for Cisco C allMana ger 3.3, Cisc o IP Phones 7902G/7905G/7 912G OL-6313-01[...]

C HAPTER 5-1 Cisco IP Pho ne Administra tion Guide for Cisco Ca llMa nager 3.3 , Cisco IP Phones 790 2G/7905G/7912G OL-6313-01 5 Configuring Users, Fea tures, an d Services After you install Cisco IP Phones in your netw ork, conf igure their network settin gs, and ad d them to Cisc o CallManager , you must then conf ig ure dire ctory numbers, assi [...]

Chapter 5 Configur ing Users, Featur es, and S ervices Configu r in g Telephony Fe atures Us ing Cisco CallMa nager A dm i nistration 5-2 Cisco IP Phone Admi nistration Guid e for Cisco C allMana ger 3.3, Cisc o IP Phones 7902G/7905G/7 912G OL-6313-01 Configuring Te lephony Feat ure s Using Cisco CallManager Admi nistration After yo u add Cisc o IP[...]

5-3 Cisco IP Pho ne Administra tion Guide for Cisco Ca llMa nager 3.3 , Cisco IP Phones 790 2G/7905G/7912G OL-6313-01 Chapter 5 Configuring Us ers , Features, an d Services Confi gurin g Teleph ony Featu res Us ing Cisco CallManag er Admin istrat ion T able 5-1 Configur ing T elephon y Feat ur es U sing Cisco CallManag er A dmini stra tion Featur e[...]

Chapter 5 Configur ing Users, Featur es, and S ervices Configu r in g Telephony Fe atures Us ing Cisco CallMa nager A dm i nistration 5-4 Cisco IP Phone Admi nistration Guid e for Cisco C allMana ger 3.3, Cisc o IP Phones 7902G/7905G/7 912G OL-6313-01 Call waitin g Recei ves a second incoming ca ll on the sam e line wi thou t disco nne ct ing the f[...]

5-5 Cisco IP Pho ne Administra tion Guide for Cisco Ca llMa nager 3.3 , Cisco IP Phones 790 2G/7905G/7912G OL-6313-01 Chapter 5 Configuring Us ers , Features, an d Services Confi gurin g Teleph ony Featu res Us ing Cisco CallManag er Admin istrat ion Forward Forwards all cal ls to the desi gnated dire ctory num ber From the Ci sco CallManager Admin[...]

Chapter 5 Configur ing Users, Featur es, and S ervices Configu r in g Telephony Fe atures Us ing Cisco CallMa nager A dm i nistration 5-6 Cisco IP Phone Admi nistration Guid e for Cisco C allMana ger 3.3, Cisc o IP Phones 7902G/7905G/7 912G OL-6313-01 Meet-M e confer ence Enables ot her caller s to join in a confer ence F rom the Cisco CallManag er[...]

5-7 Cisco IP Pho ne Administra tion Guide for Cisco Ca llMa nager 3.3 , Cisco IP Phones 790 2G/7905G/7912G OL-6313-01 Chapter 5 Configuring Us ers , Features, an d Services Add ing Users to Cis co Call Mana ger Adding Users to Cisco CallMan ager The Cisco CallManager Administra tion applicatio n allo ws you to display and maintain infor mation abou[...]

Chapter 5 Config uring Use rs, Featur es, an d Servi ces Sett ing Up Ser vi ce s 5-8 Cisco IP Phone Admi nistration Guid e for Cisco C allMana ger 3.3, Cisc o IP Phones 7902G/7905G/7 912G OL-6313-01 T o install and set up these featu res, refer to Installing and Co nfigurin g t he Cisco Cus tomer Di r ectory C onf igur atio n Pl ugi n . This b ook [...]

5-9 Cisco IP Pho ne Administra tion Guide for Cisco Ca llMa nager 3.3 , Cisco IP Phones 790 2G/7905G/7912G OL-6313-01 Chapter 5 Configuring Us ers , Features, an d Services Providing Information to Users Via a Web Site After y ou co nfigure t hes e ser vi ces, veri fy t h at your u ser s h ave access to th e Cisco Call Manage r IP Phone Opt ions we[...]

Chapter 5 Config uring Use rs, Featur es, an d Servi ces Providing I nfo rm at io n to Users Via a Web Si te 5-10 Cisco IP Phone Admi nistration Guid e for Cisco C allMana ger 3.3, Cisc o IP Phones 7902G/7905G/7 912G OL-6313-01 Beca use th er e ar e s everal C is co I P Pho n e m ode ls availabl e, us er s m ig ht h ave dif f iculty locat ing their[...]

5-11 Cisco IP Pho ne Administra tion Guide for Cisco Ca llMa nager 3.3 , Cisco IP Phones 790 2G/7905G/7912G OL-6313-01 Chapter 5 Configuring Us ers , Features, an d Services Providing Information to Users Via a Web Site How Users Co nfigu re Ph on e Fe atur es End us ers c an per fo rm a variety o f act ivities usi ng the Cisco IP Ph one Use r Opti[...]

Chapter 5 Config uring Use rs, Featur es, an d Servi ces Providing I nfo rm at io n to Users Via a Web Si te 5-12 Cisco IP Phone Admi nistration Guid e for Cisco C allMana ger 3.3, Cisc o IP Phones 7902G/7905G/7 912G OL-6313-01 • Initial password for accessing the voice messaging system. Make sure that you have configured a default voice mess agi[...]

C HAPTER 6-1 Cisco IP Pho ne Administra tion Guide for Cisco Ca llMa nager 3.3 , Cisco IP Phones 790 2G/7905G/7912G OL-6313-01 6 Troubleshooting the Cisco IP Phone Cisco IP Phone s p rovide diag nostic inf orm atio n tha t c an assist you w ith troublesh oot ing prob lems i n your I P t el ephony ne twork . This chapte r include s the follo w ing s[...]

Chapt er 6 Tro ub lesh o otin g t h e Cis c o IP Ph one Obtainin g Sta tus, Model, a nd Ver sion Informat ion 6-2 Cisco IP Phone Admi nistration Guid e for Cisco C allMana ger 3.3, Cisc o IP Phones 7902G/7905G/7 912G OL-6313-01 Obtaining Stat us, Model , and Versio n Information On a Cisco IP Phon e or from a p hone’ s web page , you c an o bt ai[...]

6-3 Cisco IP Pho ne Administra tion Guide for Cisco Ca llMa nager 3.3 , Cisco IP Phones 790 2G/7905G/7912G OL-6313-01 Chapter 6 Troubleshoo ti ng t he Cisco IP Pho ne Obtaining Status, Model, and Version Inform ation Related Topics • Adding Pho ne s M anua lly , page 2-14 • Configuring I P Se tting s, page 4- 15 • Modifyin g DHCP Settings , p[...]

Chapt er 6 Tro ub lesh o otin g t h e Cis c o IP Ph one Obtainin g Sta tus, Model, a nd Ver sion Informat ion 6-4 Cisco IP Phone Admi nistration Guid e for Cisco C allMana ger 3.3, Cisc o IP Phones 7902G/7905G/7 912G OL-6313-01 • T ransmit er rors— number of t ransmit er rors at the phone. • Receive overflow—Numb er packe t overflows that t[...]

6-5 Cisco IP Pho ne Administra tion Guide for Cisco Ca llMa nager 3.3 , Cisco IP Phones 790 2G/7905G/7912G OL-6313-01 Chapter 6 Troubleshoo ti ng t he Cisco IP Pho ne Obtaining Status, Model, and Version Inform ation Verifying Model and Serial Number Y o u can verify the mode l and serial num ber of Cisc o I P Ph ones. Cisco IP Phon e 7902G Proc ed[...]

Chapt er 6 Tro ub lesh o otin g t h e Cis c o IP Ph one Obtainin g Sta tus, Model, a nd Ver sion Informat ion 6-6 Cisco IP Phone Admi nistration Guid e for Cisco C allMana ger 3.3, Cisc o IP Phones 7902G/7905G/7 912G OL-6313-01 • BootLoadID —Identif ier of the f actory- installed load runnin g on the phone • Serial N umber Verifying Firm ware[...]

6-7 Cisco IP Pho ne Administra tion Guide for Cisco Ca llMa nager 3.3 , Cisco IP Phones 790 2G/7905G/7912G OL-6313-01 Chapter 6 Troubleshoo ti ng t he Cisco IP Pho ne Monitoring Cisco IP Phones Re mo tely Step 3 Select St atus , and th en press the Selec t softkey . Step 4 Select F irmwar e V ersions , an d then pr ess the Select softke y . The fol[...]

Chapt er 6 Tro ub lesh o otin g t h e Cis c o IP Ph one Resett in g th e Cisc o IP Phon e 6-8 Cisco IP Phone Admi nistration Guid e for Cisco C allMana ger 3.3, Cisc o IP Phones 7902G/7905G/7 912G OL-6313-01 Resetting the Cisco IP Phone If you reset th e phone, any cha nges made that ha ve not been saved are lost and set back to defau lt settings. [...]

6-9 Cisco IP Pho ne Administra tion Guide for Cisco Ca llMa nager 3.3 , Cisco IP Phones 790 2G/7905G/7912G OL-6313-01 Chapter 6 Troubleshoo ti ng t he Cisco IP Pho ne Erasing the Local Configuration Cisco IP Phon e 7902G Proc edure Step 1 Lift the hand set, then press and hol d the Menu button f or ab out 3 s econd s. Step 2 Press # to go to th e e[...]

Chapt er 6 Tro ub lesh o otin g t h e Cis c o IP Ph one Updating t he Firmwa re Ver sion 6-10 Cisco IP Phone Admi nistration Guid e for Cisco C allMana ger 3.3, Cisc o IP Phones 7902G/7905G/7 912G OL-6313-01 Updating the Firmware Version Y ou can update the f irmwar e vers ion using the Cisco C allMana ger Administra tion applicatio n. Y ou can als[...]

6-11 Cisco IP Pho ne Administra tion Guide for Cisco Ca llMa nager 3.3 , Cisco IP Phones 790 2G/7905G/7912G OL-6313-01 Chapter 6 Troubleshoo ti ng t he Cisco IP Pho ne Checking the Light Indica tors on a Cisco IP Phone 7 902G Step 7 From the Cisco Ca llMana ger Grou p list, choose t he group you want to upda te. Step 8 Click Reset De vi ces . Relat[...]

Chapt er 6 Tro ub lesh o otin g t h e Cis c o IP Ph one Resolv ing Star tup Probl ems 6-12 Cisco IP Phone Admi nistration Guid e for Cisco C allMana ger 3.3, Cisc o IP Phones 7902G/7905G/7 912G OL-6313-01 Resolving St artup Proble ms After installi ng a Cisco IP Phone into your network and adding it to Cisco Call M anage r, the phon e sho uld s tar[...]

6-13 Cisco IP Pho ne Administra tion Guide for Cisco Ca llMa nager 3.3 , Cisco IP Phones 790 2G/7905G/7912G OL-6313-01 Chapter 6 Troubleshoo ti ng t he Cisco IP Pho ne Resolving Startup Problems T o determ i ne w het her t h e pho ne is fun cti onal , yo u m ust e li mina te a ny othe r potenti al pro blems, such as faulty cable s, network outa ge [...]

Chapt er 6 Tro ub lesh o otin g t h e Cis c o IP Ph one Resolv ing Star tup Probl ems 6-14 Cisco IP Phone Admi nistration Guid e for Cisco C allMana ger 3.3, Cisc o IP Phones 7902G/7905G/7 912G OL-6313-01 These sectio ns can a ssist you in dete rmining the re ason the phon e is unable to start up properly: • Register ing th e Phon e with Ci sco C[...]

6-15 Cisco IP Pho ne Administra tion Guide for Cisco Ca llMa nager 3.3 , Cisco IP Phones 790 2G/7905G/7912G OL-6313-01 Chapter 6 Troubleshoo ti ng t he Cisco IP Pho ne Resolving Startup Problems Verifying TFTP Server Settin gs The Ci sco I P Ph one u ses the T FTP ser ver set ti ng ( Settings > Network Conf iguration > TFTP Ser ver 1 ) to ide[...]

Chapt er 6 Tro ub lesh o otin g t h e Cis c o IP Ph one Resolv ing Star tup Probl ems 6-16 Cisco IP Phone Admi nistration Guid e for Cisco C allMana ger 3.3, Cisc o IP Phones 7902G/7905G/7 912G OL-6313-01 If you a re using D HCP , check th e IP addr esses d istributed by your DHCP ser ver . Refer to Und erstanding and T r oubl eshoot ing DHCP in Ca[...]

6-17 Cisco IP Pho ne Administra tion Guide for Cisco Ca llMa nager 3.3 , Cisco IP Phones 790 2G/7905G/7912G OL-6313-01 Chapter 6 Troubleshoo ti ng t he Cisco IP Pho ne Resolving Startup Problems Proc edure Step 1 From the Cisco CallManager Administration wind ow , choose A pplication > Cisco CallManag er Se rvicea bility . Step 2 Choose T ools &[...]

Chapt er 6 Tro ub lesh o otin g t h e Cis c o IP Ph one Resolv ing Star tup Probl ems 6-18 Cisco IP Phone Admi nistration Guid e for Cisco C allMana ger 3.3, Cisc o IP Phones 7902G/7905G/7 912G OL-6313-01 Step 6 Rename this to match the nam e of the conf igurat ion file for the problemat ic phone. Use the con vention SE P <MA C addr ess> .cnf[...]

6-19 Cisco IP Pho ne Administra tion Guide for Cisco Ca llMa nager 3.3 , Cisco IP Phones 790 2G/7905G/7912G OL-6313-01 Chapter 6 Troubleshoo ti ng t he Cisco IP Pho ne Resolving Startup Problems Verifying Physical Connection V erify that the Ethernet conn ection to which the Cisco IP Phone is connec ted is up-an d-run ning. For example , check i f [...]

Chapt er 6 Tro ub lesh o otin g t h e Cis c o IP Ph one Resolv ing Star tup Probl ems 6-20 Cisco IP Phone Admi nistration Guid e for Cisco C allMana ger 3.3, Cisc o IP Phones 7902G/7905G/7 912G OL-6313-01 Verifying Voice VLAN Configuration If the C isco IP Phone appears to reset d uring h eavy network usa ge (for example, follo wing exte nsi v e we[...]

6-21 Cisco IP Pho ne Administra tion Guide for Cisco Ca llMa nager 3.3 , Cisco IP Phones 790 2G/7905G/7912G OL-6313-01 Chapter 6 Troubleshoo ti ng t he Cisco IP Pho ne Reso l ving Kn own I s sues Step 4 From Cisco CallManager , select Syst em > Server and veri fy that the serv er is being refe rred to by its IP address and not by its DNS nam e. [...]

Chapt er 6 Tro ub lesh o otin g t h e Cis c o IP Ph one Resolv ing Know n Issues 6-22 Cisco IP Phone Admi nistration Guid e for Cisco C allMana ger 3.3, Cisc o IP Phones 7902G/7905G/7 912G OL-6313-01 Moving a ne twork connec tion fro m the phone to a wo rkstation If you are powering your phone t hrough the network conne ction , you must be care ful[...]

6-23 Cisco IP Pho ne Administra tion Guide for Cisco Ca llMa nager 3.3 , Cisco IP Phones 790 2G/7905G/7912G OL-6313-01 Chapter 6 Troubleshoo ti ng t he Cisco IP Pho ne Where to Go for More Information Where to Go for More Information If you have additional q uestio ns abo ut tr oub lesho oting the Cisc o IP Ph one s, se veral Cisco .com web site s [...]

Chapt er 6 Tro ub lesh o otin g t h e Cis c o IP Ph one Whe r e to G o fo r Mor e In fo r mat ion 6-24 Cisco IP Phone Admi nistration Guid e for Cisco C allMana ger 3.3, Cisc o IP Phones 7902G/7905G/7 912G OL-6313-01[...]

A-1 Cisco IP Pho ne Administra tion Guide for Cisco Ca llMa nager 3.3 , Cisco IP Phones 790 2G/7905G/7912G OL-6313-01 APPEND IX A Additional Configuration Methods, Parameters, and Procedu res The Ci sco IP Pho ne mu st be c o r rectly configured befo re it wi ll opera t e prope rly . When you con figure a phone, you specify pa rameter s and values [...]

Appendi x A Addition al Co nfi gu ration Met ho ds, Paramet ers , and Proce dure s TFTP C on fi g uri ng A-2 Cisco IP Ph one Administratio n Guide for Cis co CallManager 3.3, Cisco IP Phones 7902G/7905G/79 12G OL-6313-01 • Configuration Param eters, page A- 11 • Specifying Firmware Upg rade Instr uctions for the Cisco IP Phone, pa ge A -21 • [...]

A-3 Cisco IP Phone Admini stration Guid e for Cisco CallM anager 3. 3, Cisco IP Phone s 7902G/7905G/7912G OL-6313-01 Append ix A Additional Confi gura tion Met hods, Para m et ers, and Proc edu res TFTP Confi guring Related Topics • About Prof ile Files, page A-3 • Creating or Up dating a Profile File, page A-4 • Configuration Param eters, pa[...]

Appendi x A Addition al Co nfi gu ration Met ho ds, Paramet ers , and Proce dure s TFTP C on fi g uri ng A-4 Cisco IP Ph one Administratio n Guide for Cis co CallManager 3.3, Cisco IP Phones 7902G/7905G/79 12G OL-6313-01 Related Topic • Creating or Up dating a Profile File, page A-4 Creating or Updating a Profile File Use the fi le e xamp le_upro[...]

A-5 Cisco IP Phone Admini stration Guid e for Cisco CallM anager 3. 3, Cisco IP Phone s 7902G/7905G/7912G OL-6313-01 Append ix A Additional Confi gura tion Met hods, Para m et ers, and Proc edu res TFTP Confi guring Editing a Profile File and Converting it to Binary Format Before you can create a ne w b inary pr of ile f ile, yo u will nee d the cf[...]

Appendi x A Addition al Co nfi gu ration Met ho ds, Paramet ers , and Proce dure s Web Pag e Conf i guring A-6 Cisco IP Ph one Administratio n Guide for Cis co CallManager 3.3, Cisco IP Phones 7902G/7905G/79 12G OL-6313-01 Web Page Co nfigu ring Y o u can displa y and configure device and ne twork inform ation for a Cisco IP Phone by accessing the [...]

A-7 Cisco IP Phone Admini stration Guid e for Cisco CallM anager 3. 3, Cisco IP Phone s 7902G/7905G/7912G OL-6313-01 Append ix A Additional Confi gura tion Met hods, Para m et ers, and Proc edu res Web Page Config urin g Step 2 From th e pho ne’ s web p age, choo se the hyp er lin k for t he i nfor ma tio n th at you want to displ ay o r co nfigu[...]

Appendi x A Addition al Co nfi gu ration Met ho ds, Paramet ers , and Proce dure s Web Pag e Conf i guring A-8 Cisco IP Ph one Administratio n Guide for Cis co CallManager 3.3, Cisco IP Phones 7902G/7905G/79 12G OL-6313-01 • T one Parame ters , pa ge A- 16 • Audio Parameters, page A-19 Device Information The Device Info rmation ar ea of the Cis[...]

A-9 Cisco IP Phone Admini stration Guid e for Cisco CallM anager 3. 3, Cisco IP Phone s 7902G/7905G/7912G OL-6313-01 Append ix A Additional Confi gura tion Met hods, Para m et ers, and Proc edu res Web Page Config urin g • Host nam e—U niq ue ho st na me assi gned t o t he ph one . • Domain n ame—If DH CP is en abled, Dom ain Name System (D[...]

Appendi x A Addition al Co nfi gu ration Met ho ds, Paramet ers , and Proce dure s Web Pag e Conf i guring A-10 Cisco IP Ph one Administratio n Guide for Cis co CallManager 3.3, Cisco IP Phones 7902G/7905G/79 12G OL-6313-01 Note Y ou ca n access the Network Configurat ion area directl y from a web browser by entering t his URL: ip-address /Netwo rk[...]

A-11 Cisco IP Phone Admini stration Guid e for Cisco CallM anager 3. 3, Cisco IP Phone s 7902G/7905G/7912G OL-6313-01 Append ix A Additional Confi gura tion Met hods, Para m et ers, and Proc edu res Configuration Parameters Device Logs The Device Logs are a of the Cisco IP Phone web pa ge displ ays the name of the phone’ s profile file. Note Y o [...]

Appendi x A Addition al Co nfi gu ration Met ho ds, Paramet ers , and Proce dure s Configurat ion Paramete rs A-12 Cisco IP Ph one Administratio n Guide for Cis co CallManager 3.3, Cisco IP Phones 7902G/7905G/79 12G OL-6313-01 T able A -1 Networ k P aramet ers Parameter Description Usage TftpServe r1 IP address of the primary TFTP se rver fr om whi[...]

A-13 Cisco IP Phone Admini stration Guid e for Cisco CallM anager 3. 3, Cisco IP Phone s 7902G/7905G/7912G OL-6313-01 Append ix A Additional Confi gura tion Met hods, Para m et ers, and Proc edu res Configuration Parameters StaticNetMask Static subnet mask of the phone when DHCP is n ot use d. Ente r the subnet ma sk for the pho ne. This v alue is [...]

Appendi x A Addition al Co nfi gu ration Met ho ds, Paramet ers , and Proce dure s Configurat ion Paramete rs A-14 Cisco IP Ph one Administratio n Guide for Cis co CallManager 3.3, Cisco IP Phones 7902G/7905G/79 12G OL-6313-01 OpFlags E nables or di sables various feat ures on t he p hon e. Bit map, as follo ws: • Bit 0 (mask 0x1)— If 1, igno r[...]

A-15 Cisco IP Phone Admini stration Guid e for Cisco CallM anager 3. 3, Cisco IP Phone s 7902G/7905G/7912G OL-6313-01 Append ix A Additional Confi gura tion Met hods, Para m et ers, and Proc edu res Configuration Parameters OpFlags con’ t. • Bit 9 (m ask 0x 200 )—N ot u sed o n t he Cisco IP Pho ne 7905G. On the Cisco IP Phone 7902G, if se t [...]

Appendi x A Addition al Co nfi gu ration Met ho ds, Paramet ers , and Proce dure s Configurat ion Paramete rs A-16 Cisco IP Ph one Administratio n Guide for Cis co CallManager 3.3, Cisco IP Phones 7902G/7905G/79 12G OL-6313-01 Tone Parame ters Ta b l e A - 2 desc ribes the ton e parame ters that yo u can configure through a phone’ s profile file [...]

A-17 Cisco IP Phone Admini stration Guid e for Cisco CallM anager 3. 3, Cisco IP Phone s 7902G/7905G/7912G OL-6313-01 Append ix A Additional Confi gura tion Met hods, Para m et ers, and Proc edu res Configuration Parameters T able A -2 T one P ar amet ers Parameter Description Usage SigT imer T imeo ut valu es for signalin g even ts . Bit map, as f[...]

Appendi x A Addition al Co nfi gu ration Met ho ds, Paramet ers , and Proce dure s Configurat ion Paramete rs A-18 Cisco IP Ph one Administratio n Guide for Cis co CallManager 3.3, Cisco IP Phones 7902G/7905G/79 12G OL-6313-01 Dial T o ne Not used be cause Cisco CallManager pro vides a tone conf igurat ion file to the pho ne. — BusyT one Not used[...]

A-19 Cisco IP Phone Admini stration Guid e for Cisco CallM anager 3. 3, Cisco IP Phone s 7902G/7905G/7912G OL-6313-01 Append ix A Additional Confi gura tion Met hods, Para m et ers, and Proc edu res Configuration Parameters Audio Parameters Ta b l e A - 3 descr ibes the network par ameter s that you ca n configure th rough a phone’ s profile f il[...]

Appendi x A Addition al Co nfi gu ration Met ho ds, Paramet ers , and Proce dure s Configurat ion Paramete rs A-20 Cisco IP Ph one Administratio n Guide for Cis co CallManager 3.3, Cisco IP Phones 7902G/7905G/79 12G OL-6313-01 Profile File Parameters Ta b l e A - 4 de scr ibes the p aram eters th at yo u c an c on figure th rou gh a phone ’ s pro[...]

A-21 Cisco IP Phone Admini stration Guid e for Cisco CallM anager 3. 3, Cisco IP Phone s 7902G/7905G/7912G OL-6313-01 Append ix A Additional Confi gura tion Met hods, Para m et ers, and Proc edu res Specifying Firmware Upgrade Instructions for the Cisco IP Phone Specifying Firmware Upgrade Instru ctions for the Cisco IP Phone Y o u can us e the upg[...]

Appendi x A Addition al Co nfi gu ration Met ho ds, Paramet ers , and Proce dure s Using the Interactiv e Voi ce Respons e (I VR) Sy st em on the C is co IP Phone 7902G A-22 Cisco IP Ph one Administratio n Guide for Cis co CallManager 3.3, Cisco IP Phones 7902G/7905G/79 12G OL-6313-01 • tftp_server_ip is the IP address of the TFTP serv er on whic[...]

A-23 Cisco IP Phone Admini stration Guid e for Cisco CallM anager 3. 3, Cisco IP Phone s 7902G/7905G/7912G OL-6313-01 Append ix A Additional Confi gura tion Met hods, Para m et ers, and Proc edu res Using the Interactive Voice Response (IVR) System on the Cisco IP Phone 7902G For more information about these sett ings, see the “Con fig urati on P[...]

Appendi x A Addition al Co nfi gu ration Met ho ds, Paramet ers , and Proce dure s Using the Interactiv e Voi ce Respons e (I VR) Sy st em on the C is co IP Phone 7902G A-24 Cisco IP Ph one Administratio n Guide for Cis co CallManager 3.3, Cisco IP Phones 7902G/7905G/79 12G OL-6313-01 Entering Data in the IVR System Y o u can ente r both nume ric a[...]

A-25 Cisco IP Phone Admini stration Guid e for Cisco CallM anager 3. 3, Cisco IP Phone s 7902G/7905G/7912G OL-6313-01 Append ix A Additional Confi gura tion Met hods, Para m et ers, and Proc edu res Using the Interactive Voice Response (IVR) System on the Cisco IP Phone 7902G T o change the UI Password (menu code 738 7277) to 7902, press th e follo[...]

Appendi x A Addition al Co nfi gu ration Met ho ds, Paramet ers , and Proce dure s Using the Interactiv e Voi ce Respons e (I VR) Sy st em on the C is co IP Phone 7902G A-26 Cisco IP Ph one Administratio n Guide for Cis co CallManager 3.3, Cisco IP Phones 7902G/7905G/79 12G OL-6313-01 Navigatin g the IVR Sy stem T o enter the IVR m enu, fo llo w th[...]

A-27 Cisco IP Phone Admini stration Guid e for Cisco CallM anager 3. 3, Cisco IP Phone s 7902G/7905G/7912G OL-6313-01 Append ix A Additional Confi gura tion Met hods, Para m et ers, and Proc edu res Changi ng the Lo go on the Cisco I P Phone LCD Scr een • Press 20 # t o c onfigure DH CP • Press # to go to the extend ed menu Step 3 Enter the voi[...]

Appendi x A Addition al Co nfi gu ration Met ho ds, Paramet ers , and Proce dure s Changing the Logo on the Ci sc o IP Phone LCD Screen A-28 Cisco IP Ph one Administratio n Guide for Cis co CallManager 3.3, Cisco IP Phones 7902G/7905G/79 12G OL-6313-01 Before you ca n chan ge the graphic on the ph one, yo u must use a g raphics p rogra m to create [...]

A-29 Cisco IP Phone Admini stration Guid e for Cisco CallM anager 3. 3, Cisco IP Phone s 7902G/7905G/7912G OL-6313-01 Append ix A Additional Confi gura tion Met hods, Para m et ers, and Proc edu res Changi ng the Lo go on the Cisco I P Phone LCD Scr een Step 3 Add the follo wing line to the Cisco I P Phone p rof ile f ile. Note F or detaile d infor[...]

Appendi x A Addition al Co nfi gu ration Met ho ds, Paramet ers , and Proce dure s Collectin g In formatio n for Troubleshoot ing A-30 Cisco IP Ph one Administratio n Guide for Cis co CallManager 3.3, Cisco IP Phones 7902G/7905G/79 12G OL-6313-01 Collecting Informatio n for Trouble shooting Y ou can collect informatio n relatin g to the operatio ns[...]

A-31 Cisco IP Phone Admini stration Guid e for Cisco CallM anager 3. 3, Cisco IP Phone s 7902G/7905G/7912G OL-6313-01 Append ix A Additional Confi gura tion Met hods, Para m et ers, and Proc edu res Collecting Information for Troubleshooting Step 2 On the ser ver that wil l recei ve in formation, open a command window and type the foll o wing co mm[...]

Appendi x A Addition al Co nfi gu ration Met ho ds, Paramet ers , and Proce dure s Collectin g In formatio n for Troubleshoot ing A-32 Cisco IP Ph one Administratio n Guide for Cis co CallManager 3.3, Cisco IP Phones 7902G/7905G/79 12G OL-6313-01 Note If you want to colle ct infor mation fro m more than one Cis co IP Phon e, it is recommended th at[...]

B-1 Cisco IP Pho ne Administra tion Guide for Cisco Ca llMa nager 3.3 , Cisco IP Phones 790 2G/7905G/7912G OL-6313-01 APPEND IX B Technical Specifications The follo wing sec tions describe the technical specif ications for the Cisco IP Phone mode ls 7 902 G/7 905G/ 7912G . • Physical and Operating En vironment Specif icatio ns, page B-1 • Cable[...]

Append ix B Technical Specific ati on s Cable Spec if ic ati on s B-2 Cisco IP Ph one Administratio n Guide for Cis co CallManager 3.3, Cisco IP Phones 7902G/7905G/79 12G OL-6313-01 Cable Specifications • RJ-11 jack for handset co nnectio n • RJ-45 jack for th e LAN 10/100B ASE-T connec tion (l abele d LAN) • 48-volt power connec tor . The di[...]

B-3 Cisco IP Phone Admini stration Guid e for Cisco CallM anager 3. 3, Cisco IP Phone s 7902G/7905G/7912G OL-6313-01 Append ix B Technical Specific ati on s Net w o rk Port Pino uts Acces s Po rt Co nnecto r Ta b l e B - 3 de scribe s th e ac cess port con nec tor pin outs. T able B-2 Netw or k P or t Connect or Pinouts Pin N umber Fu nc t i on 1T [...]

Append ix B Technical Specific ati on s Network Por t Pinouts B-4 Cisco IP Ph one Administratio n Guide for Cis co CallManager 3.3, Cisco IP Phones 7902G/7905G/79 12G OL-6313-01[...]

IN- 1 Cisco IP Pho ne Administra tion Guide for Cisco Ca llMa nager 3.3 , Cisco IP Phones 790 2G/7905G/7912G OL-6313-01 INDEX A AC adapter connec tin g to 3-5 providing po w er us ing 2-9 acces s port connect ing 3-5 purpose 2-9 active Cisc o CallM ana ger serv er , descript ion 4-8 adding Cisco IP Ph ones ma nual ly 2-14 Cisco IP Phone s u sin g a[...]

Index IN-2 Cisco IP Phone Admi nistration Guid e for Cisco C allMana ger 3.3, Cisc o IP Phones 7902G/7905G/7 912G OL-6313-01 Bulk Ad min istrat ion Tool , a ddin g p hon es with 2-17 BusyTo ne paramet er A-18 C caller ID, de scription 5-4 CallMana ger 1 – 4 A-9 call park, description 5-3 call pickup, description 5-3 call waiting, description 5-4 [...]

IN- 3 Cisco IP Pho ne Administra tion Guide for Cisco Ca llMa nager 3.3 , Cisco IP Phones 790 2G/7905G/7912G OL-6313-01 Index confer ence, d escrip tion 5-4 config urati on file, cre ating 6-17 config urati on parame ter See parameter config uring alternate m ethods A-1 from a Cisco IP Phone 4-2 method s 4-1 overvi ew 1-12 startup network se ttings[...]

Index IN-4 Cisco IP Phone Admi nistration Guid e for Cisco C allMana ger 3.3, Cisc o IP Phones 7902G/7905G/7 912G OL-6313-01 Domain na me A-9 domain na me ass ignin g 4-20 network set ting 4-5 Domain pa ramet er A-13 dynami c host confi gurat ion protoco l (DHCP) , descript ion 1-7 E Elaps ed tim e A-10 eras e confi gura tion, proced ure 6-8 exam p[...]

IN- 5 Cisco IP Pho ne Administra tion Guide for Cisco Ca llMa nager 3.3 , Cisco IP Phones 790 2G/7905G/7912G OL-6313-01 Index interf erence , cell phone 1-1 interne t pr otoc ol ( IP), de scri ption 1-8 IP, desc ripti on 1-8 IP addre ss A-9 ass ignin g 4-15 network set ting 4-5 troublesh ooting 6-15 L lddefaul t.cfg p rof ile f ile A-2 ldxxxxxx xxx[...]

Index IN-6 Cisco IP Phone Admi nistration Guid e for Cisco C allMana ger 3.3, Cisc o IP Phones 7902G/7905G/7 912G OL-6313-01 network por t connec tin g to 3-4 purpose 2-8 network r equirements, f or installi ng 3-2 network set ting administr ative VLAN 4-6 altern ate TFTP 4-9 BootP Server 4-5 DHCP addr es s rel e ase d 4-8 DHCP enable d 4-8 DHCP se[...]

IN- 7 Cisco IP Pho ne Administra tion Guide for Cisco Ca llMa nager 3.3 , Cisco IP Phones 790 2G/7905G/7912G OL-6313-01 Index profile f ile about A-2 binary A-3 comm on A-3 convent ions A- 4 convert ing to bi nary A-5 crea ting A- 5 defined A-1 editing A-3, A-5 file n ame conven tions A-3 for in dividua l p hon e A-2 for multiple phones A-2, A- 3 l[...]

Index IN-8 Cisco IP Phone Admi nistration Guid e for Cisco C allMana ger 3.3, Cisc o IP Phones 7902G/7905G/7 912G OL-6313-01 Softwa re v ers ion A-8 spee d dial , desc rip tion 5-6 SRST A-9 SRST, network setting 4-8 stan dby Cis c o C all Man ag er s erv er , descript ion 4-8 startup failure 6-12 resolving problems with 6-12 startup pro cess access[...]

IN- 9 Cisco IP Pho ne Administra tion Guide for Cisco Ca llMa nager 3.3 , Cisco IP Phones 790 2G/7905G/7912G OL-6313-01 Index TFTP alternate, netwo rk setting 4-9 descript ion 1-8 enab l ing a lt er na te s er ve r 4-30 server, assigning 4-28 server, netwo rk setting 4-6 server setting on phone 4-6 troublesh ooting 6-15 TFTP p rovis ioni ng, a bo u[...]

Index IN-10 Cisco IP Phone Admi nistration Guid e for Cisco C allMana ger 3.3, Cisc o IP Phones 7902G/7905G/7 912G OL-6313-01 upgradi ng firmwa re A-21 user datagr am proto col (UDP ), descript ion 1-8 users accessing voice me ssages 5-11 adding to Cis co CallManag er 5-7 documen t ation fo r 5-9 how they get support 5-9 required informa tion 5-9 s[...]