Cisco Systems 7925G manual

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Softkey De finitions AbbrDial Dial using a speed dial index number Barge Add yourself to a cal l on a shar ed lin e Call Back R eceive notific ation when a busy ext ensi on beco mes availabl e CFwdA ll Set up/cancel call f orwarding Conf Lis t V iew co nference participants Conf rn Creat e a conference call DND T urn on/off Do Not Disturb (DND ) Ed[...]

Cisco Unified Wireless IP Phone 7925G for Cisco Unified Comm unications Mana ger 7.0 v Contents Getting Started 1 Usin g this Guide 1 Findin g Ad ditio nal In form ation 2 Safety and Perf ormanc e Info rmation 2 Cisco Pr oduct Securi ty Overvi ew 6 Acce ssibili ty Fea tur es 6 Connecti ng Your Phone 7 Insta l ling th e Phone Battery 7 Chargi ng the[...]

vi OL-161 32-01 Underst andi ng Out-of- Range Alerts 30 Underst andi ng Feat ure Avail abil ity 31 Blueto oth Wirel ess He adset S upport 31 Handsfr ee Profile Supp ort on t he Phone 31 Cleani ng t he Ph one 32 Basic Ca ll Handling 33 Placi ng a Call—Basic Op tions 33 Placin g a Call— Add itiona l Opt ions 35 Answeri ng a Call 37 Ending a Call [...]

Cisco Unified Wireless IP Phone 7925G for Cisco Unified Comm unications Mana ger 7.0 vii Unde rstand ing Shar ed Lin es 57 Using Bar ge to Add Yourself to a Shared- Line Call 57 Underst andi ng Barge Feat ures 58 Using Bar ge Features 58 Preven ting Others fro m Viewing or Join ing a Share d-Line Call 59 Using BLF to Deter mine a Li ne Stat e 59 Ma[...]

viii O L-161 32-01 Cisco Un ified C omm unica tion s Ma nager Re lease 5.1 and L ater 80 Using th e Phone Book on Your Phone 82 Acce ssi ng Voi ce M essa ges 87 Accessing Your User Opt ions Web Pages 88 Cisco Uni fie d CallMa nager Rel ease 4. 3 and Lat er User Opti ons Web Pa ges 88 Loggi ng I n to th e Us er Op tion s We b Page s 88 Subsc ribin g[...]

Cisco Unified Wireless IP Phone 7925G for Cisco Unified Comm unications Mana ger 7.0 1 Getti ng Started Using this Guide This guide p rovides you with an overview of the features available on your phone. Y ou can re ad it compl etely for a soli d un derst andin g of y our p hone c a pabilities, or refer to the table be low for pointer s to com monl[...]

2 OL-161 32-01 Finding Additiona l Inf ormation Y ou ca n acces s the m ost current Cisco doc umentat i on o n the W orld W ide W eb a t this URL: http:// w ww.cis co.co m/en/US /pr oduct s/hw/p hones/ ps379/ts d_products_ supp ort_se ries_ home. html Y ou can access the Cisco website at thi s URL: http:/ /ww w.cisc o.com/ Inte rnatio nal Ci sco we[...]

Getting Started Cisco Unified Wireless IP Phone 7925G for Cisco Unified Comm unications Mana ger 7.0 3 Wa r ni n g V oi ce over IP (V oIP) s ervice and the emergency calling service do not function if power fails or is disrupted. After power is rest ored, you might have to reset or reconfigure equipment to regain access to V oIP and the em ergency [...]

4 OL-161 32-01 Wa r ni n g Do not dispose of the battery pack in fire or water . The battery may explode if placed in a fire. Caution T he bat tery pack i s inten ded fo r use only with this devic e. Caution Do not disas semb le, cru sh, punc ture , or inci nerat e the batte ry pack . Caution T o a void risk of fir e, bur ns, or da mage to your bat[...]

Getting Started Cisco Unified Wireless IP Phone 7925G for Cisco Unified Comm unications Mana ger 7.0 5 Caution Use only the Cisco power supply that is compat ible with your phone. T o order your power supply , contact your local dealer and refer to the list of Cisco part numbers. Australia —CP-PWR-792 5G-AU= Central Eu rope— CP-PWR-7925 G-CE= C[...]

6 OL-161 32-01 • Shorten the length of th e extern al device c a ble. • Apply fe rrites or othe r such devices on the cables for the e xternal d evice. Cisco ca nnot guar antee the per forman ce of the system becaus e Cisco has no control ov er the qu ality of exte rnal de vices, c ables, a nd co nnecto rs. The system will perf orm adeq uatel y[...]

Connecting Y our Phone Cisco Unified Wireless IP Phone 7925G for Cisco Unified Comm unications Mana ger 7.0 7 Connec ting Your P hone Y our s ystem a dmi nistra tor wil l conf igure your ne w Cisco Unified W irele ss IP Phone t o connect to the corpo rate wirel ess netwo rk and the IP tele phony ne twork. A rech argeab le Lit h ium ion ba ttery p o[...]

8 OL-161 32-01 T o remove th e pho ne cov er , follow th e ste ps in th e graphic be low: 1 Push lo cking catch to the l eft to rel ease the cover . 2 Lift and remove the cover of the battery compartment. 187525 1 2 CISCO[...]

Connecting Y our Phone Cisco Unified Wireless IP Phone 7925G for Cisco Unified Comm unications Mana ger 7.0 9 T o install the battery , fo llow the s teps in the graph ic be low: 1 Align battery to the bottom of the battery com partm ent, maki ng sure that the metal co ntacts on the phon e and b attery face eac h othe r . 2 Press the batter y into [...]

10 OL-161 32-01 T o replace th e pho ne co ver , follow the steps i n the graphic below: Charging the Phone Batt ery Y ou can charge th e batter y in yo ur wirel ess IP phone by connecti ng the AC power supply or the USB cable to your phon e. For mo re infor mation , see thes e sectio ns: • Using the AC Power Suppl y to Charge the Battery, page 1[...]

Connecting Y our Phone Cisco Unified Wireless IP Phone 7925G for Cisco Unified Comm unications Mana ger 7.0 11 Note Y ou can also charge your battery by using a desktop charger o r multi-charger . For more informatio n, see the C isco Uni fied Wir eless IP Pho ne 7925 G Accesso ry Guide . Using the AC Powe r Supply to Charge the Battery Y ou ca n c[...]

12 OL-161 32-01 T o charge the batter y in the phon e using the AC power supp ly , fo llo w the steps in this graph ic: 1 Lift the mini-USB port cove r (bottom of phone). 2 Swing the po rt cover to on e side. 3 Insert th e AC power supp ly mi ni-USB co nnector in th e port. 4 Insert the AC pl ug adapter in the slot on the powe r supply . 5 Insert t[...]

Connecting Y our Phone Cisco Unified Wireless IP Phone 7925G for Cisco Unified Comm unications Mana ger 7.0 13 Using the USB Cable and USB Port on the PC to Charge the Battery Y ou can cha rge th e battery in the ph one by co nnecting your pho ne with a USB cable to a USB po rt on your P C. Charging ta kes longer when you us e the US B po rt on th [...]

14 OL-161 32-01 Powering On the Phone After ch arging the battery , you mus t powe r on th e phone to ma ke an d rec eive cal ls. Tip Y our idl e phone screen can turn off after a time interval . T o alert you that the phone is s till p owered on and connected to the wireless n etwork when using battery power , the indi cator ligh t blinks green ev[...]

Connecting Y our Phone Cisco Unified Wireless IP Phone 7925G for Cisco Unified Comm unications Mana ger 7.0 15 Setting Use rname an d Passwords When p owering on your p h one for the first time, in some networ ks, yo u might need to set you r user name and passw ord to ac cess th e wirel ess netw ork . Ask y our syste m adminis trator fo r assist a[...]

16 OL-161 32-01 Registering with TAPS After y our pho ne is con necte d to the w irele ss LAN net work, your sys tem admi nistr ator might as k you to auto-r egister your phone using T A PS (T ool for Au to-Register ed Phon es Support). T APS might be used for a new phone o r to re plac e an exi sting phone . T o register with T APS, enter the T AP[...]

Connecting Y our Phone Cisco Unified Wireless IP Phone 7925G for Cisco Unified Comm unications Mana ger 7.0 17 where C isco Un ified IP Ph ones are d eployed , ther e is n ot a s ingle “best” soluti on that is optimal for all en vironme nts. Cisco reco mmends that custo mers t est th e hea dsets that wo rk b est in thei r environ ment befo re d[...]

18 OL-161 32-01 Securing the Ph one with a Lock Set and Cable Lock Y ou can secure the phone to a desk top by ordering the lock set from Cisco . For more infor matio n, refer to the Cisc o Uni fied Wir eless IP Phone 79 25G Acce ssory Guide . T o install the lock se t, use the diagr am and follo w these step s: Note The lock s et do es no t includ [...]

An Overview of Y our Phone Cisco Unified Wireless IP Phone 7925G for Cisco Unified Comm unications Mana ger 7.0 19 An Over view of Your Pho ne Y our Cisco Unifie d Wireles s IP Phon e 7925G is a full -fea ture t eleph one an d a quali fied Blueto oth wirel ess de vice (Qualifie d Device ID ( Q DID) B 014396). The phon e pr ovides voice commun icati[...]

20 OL-161 32-01 Understanding Butto ns and Ha rdware Y ou can use the g raphic below to iden tify buttons and hardw are on your phone. 1 Indicator light (LED) Provides thes e indica tions: • Sol id red— Pho ne is co nnect ed to A C powe r sou rce, a nd ba ttery is char ging . • Solid green—P hone is con nected to AC power sourc e, and batte[...]

An Overview of Y our Phone Cisco Unified Wireless IP Phone 7925G for Cisco Unified Comm unications Mana ger 7.0 21 2 Headse t port wit h co ve r Port for pluggi ng in a hea dset or ear b ud has a pr otective cover . 3 Speake r button T oggles t he speak er mode on or off for t he phone . 4 Right softkey button Activates the Option s menu for acces [...]

22 OL-161 32-01 9 Zero (0) key Ente rs “0” whe n diali ng a numb er . Enters a “ +” symbo l for int ernatio nal call s if you press a nd hold this key . Allo ws you to ent er a space or the s e specia l characters wh en you are entering text: , . ‘ “ | _ ~ ’ 10 Asterisk (*) key T oggl es betw een R ing and Vibr ate mod e. Allows yo u [...]

An Overview of Y our Phone Cisco Unified Wireless IP Phone 7925G for Cisco Unified Comm unications Mana ger 7.0 23 Understan ding Phone Screen Fea tures Becaus e the Cisco Unifi ed W ireles s IP Ph one 7925G ha s onl y two soft key buttons, the Options softkey displays the li st of available feature op tions for the phon e. The features in the Opti[...]

24 OL-161 32-01 1 Phone Status lin e Displays these icons (if active) and your directo ry number: Battery ic on—Indic a tes the level of charg e in battery Battery r emoval icon— Indi cates the battery i s removed or is not re cogni zed Signal icon—Indica tes the degree of signal strength Key Lock icon—Indicates the keypad is locked Speake [...]

An Overview of Y our Phone Cisco Unified Wireless IP Phone 7925G for Cisco Unified Comm unications Mana ger 7.0 25 Understanding the Home Screen D isplay The h ome scr een i s the displ ay on your phon e scree n when it is i dle. A home screen can be th e main screen o r Lin e V i ew . Y o ur sys tem admin istrato r deter mines ho w the h ome scre [...]

26 OL-161 32-01 Home Screen in Lin e View This is a home screen in Line V iew . T o access the m ain sc reen, press . Understa nding Fea ture Bu ttons and Menus From the main screen, you can use the Navigation button to access feature menus. If you wa nt to. .. Then.. . Open a feature menu Press an a rrow on the Nav igatio n button to access one of[...]

An Overview of Y our Phone Cisco Unified Wireless IP Phone 7925G for Cisco Unified Comm unications Mana ger 7.0 27 Accessing the Help System on Your Phone Y our p hone pr ovides an o nline h elp system. H elp topics a ppear on the screen. Sel ect a me nu o ption Do one of t hese act ions : • Press the ke ypad nu mber key for the item. • Scroll [...]

28 OL-161 32-01 Using Phone B uttons The phon e keypa d and button s provid e these sh ortcu t s t o freq uently used fu ncti ons. Understanding Lines vs. Calls T o a void confusi on about li nes and call s, refe r to these desc riptions: • Lines—E a ch corres ponds t o a director y num ber or inter com nu mber that ot hers ca n use to call you[...]

An Overview of Y our Phone Cisco Unified Wireless IP Phone 7925G for Cisco Unified Comm unications Mana ger 7.0 29 • Call s—Each line can su pport multip le cal ls, ty pica lly up to four calls. Y our phone can supp ort up to 24 co nnect ed cal ls, but yo ur syste m admin istrat or might ad just t his nu mber ac cordin g to you r needs. Only on[...]

30 OL-161 32-01 Understand ing Out-of- Range Aler ts Y our system admi nistr ator can co nfigur e your phone to send you an audible aler t (beep ) when you are out of range of the w irele ss netw ork . When y ou hea r the al ert, the (no signal) icon will be displ ayed on the phone sc reen. When y ou ar e out of range of the wirele ss ne twor k, yo[...]

An Overview of Y our Phone Cisco Unified Wireless IP Phone 7925G for Cisco Unified Comm unications Mana ger 7.0 31 T o r econne ct to the wireless n etwork after you he ar the alert, move to anoth er location unti l you see the si gnal icon on the phone sc reen a gain. Understanding Feature Availability The operation of your Cisco Unified Wireless [...]

32 OL-161 32-01 Note Handsfree d evices m ay differ in how feature s are activa ted. Han d sfre e device m anufact urers may also use d iffere nt te rms whe n refe rring to th e same featur e. For m ore info rmati on on using hand sfree fea ture s, see the d ocume ntation provi ded b y the devic e manufa cturer . Cleaning the Pho ne Gentl y wipe t [...]

Basic Call Handling Cisco Unified Wireless IP Phone 7925G for Cisco Unified Comm unications Mana ger 7.0 33 Basic C all Ha ndlin g Y ou can pe rform ba sic call-ha ndl ing tasks using a rang e of features and serv ices. Fe ature availabi lity can vary; se e your sy stem admin istrato r for more in formatio n. Placing a Call—Basic Options Here are[...]

34 OL-161 32-01 Tips • When you start to dial a number , your phone tries to anticipate the number you are dialing by displa ying matchi ng num bers fro m your P laced Ca lls lo g. This is call ed Auto D ial. T o call a numbe r displ ayed wi th Auto Dial, scroll to th e num ber and pr ess . • If you make a mistake while dialing, press << [...]

Basic Call Handling Cisco Unified Wireless IP Phone 7925G for Cisco Unified Comm unications Mana ger 7.0 35 • If partie s on a call he a r a beep ton e, the call mi g ht be mo nitore d or recor ded. Ask yo ur sys tem admini strator for more infor mation. • If you hear a beep tone from your ph one, you might be out of ra nge of the w ireles s ne[...]

36 OL-161 32-01 Dial from a corporate direct ory o n your phone 1. Choose > Directory Services > Corp orate Di rectory (name can vary). 2. Use your keypad to enter a name. 3. Press Option s > Submi t . 4. Press the nu mber key for the lis ting or scroll to a listing. 5. Press Dial or . Directory Dialing, page 78 Use Call Back to rece ive n[...]

Basic Call Handling Cisco Unified Wireless IP Phone 7925G for Cisco Unified Comm unications Mana ger 7.0 37 Answer ing a Call Y ou can answer a call by using several options, if they are available on your phone. Place a call using your Ext ensio n Mobil ity pr ofile 1. Choose > EM Service (name can var y). 2. Enter log in infor mation . Using Ci[...]

38 OL-161 32-01 Switch fr om a connected call to answer a ringing call (using the Bluetooth wirel ess headse t) See the instr uctio ns from your Bluetoot h wirele ss heads et documen tation . Switc hin g Bet ween Mult iple Call s, page 41 Answer u sing call w aiting Press Answer . Send call directly t o your voice me ssaging system (usi ng th e ha [...]

Basic Call Handling Cisco Unified Wireless IP Phone 7925G for Cisco Unified Comm unications Mana ger 7.0 39 Tips • T o use any bu tton to answer a call , see Changing Keypad Settings, page 74 . • Y ou can ans wer an incom ing cal l even when the keyp ad is locke d. • If you were using an application or service befor e you answered an incoming[...]

40 OL-161 32-01 Tips • Engaging the Hold feature typically generates musi c or a beeping tone. • If you receive an alert for an incoming call and a reverting cal l at the same time, by d efault your phone will shift the focus of the phone sc reen to di splay the incomin g call. Y o ur syst em administr ator can c hange this focus p riority sett[...]

Basic Call Handling Cisco Unified Wireless IP Phone 7925G for Cisco Unified Comm unications Mana ger 7.0 41 Switching Between Multiple Calls Y ou can swi tch betw een multip le calls on one or more li nes. If the call tha t you want to switch to is not au tomatic ally hi ghlighted on the phon e screen, scr oll to it. Tips • The ph one c an ha ve [...]

42 OL-161 32-01 Tips • If on -hoo k tra nsfer is en able d on your phon e, yo u ca n eit her di sconn ect t o co mple te the tra nsfer , or ch oose Opti ons > T rns fer a nd t hen d isc onnec t. • If on-h ook tra nsfer is not enabled o n your ph one , disco nnect ing wit hout using Tr n s f e r ag ain places the ca ll on h o ld. • Y ou can[...]

Basic Call Handling Cisco Unified Wireless IP Phone 7925G for Cisco Unified Comm unications Mana ger 7.0 43 Forwardin g Calls to Another Number When en abled by your sys tem adm inist rator , yo u can u se th ese ca ll forw ardin g featu res to redirect incomi ng calls from you r phone to an other nu mber: • Uncon dit iona l call fo rwar ding (Ca[...]

44 OL-161 32-01 • Y our system administr ator can enable a call forward override feature that allows the person receiv ing you r forw arded calls to reach you. Wi th over ride ena ble d, a ca ll pla ced from the tar get phone to y our phone is not forward ed, but ring s throug h. • Y our phon e may rejec t your attempt to set up Call Forward Al[...]

Basic Call Handling Cisco Unified Wireless IP Phone 7925G for Cisco Unified Comm unications Mana ger 7.0 45 Making Con ference Calls Y our C isco Unifie d IP Ph one allows y ou to tal k si multan eously with multiple part ies i n a confer ence call . Using Confe rence Featu res Y ou can crea te a conferen ce in variou s ways, depe nding on your nee[...]

46 OL-161 32-01 • cBarge —Allow s yo u to c reate a stan dard (ad hoc ) conference by addi ng yourself to a call on a shared line . Use th e cB arge softkey . cBarge is available only on phones that use shared lines . • Meet-Me —A llows y ou to cr eate or joi n a co nference by ca lling a confe rence number . Us e the MeetMe softkey . Using[...]

Basic Call Handling Cisco Unified Wireless IP Phone 7925G for Cisco Unified Comm unications Mana ger 7.0 47 Tips • If you f reque ntly jo in mor e than t wo part ies int o a singl e conf erenc e, you mi ght fin d it use ful to first sel ect the c alls that yo u want to j oin, the n press Option s > Join to complete th e action. • When J oin [...]

48 OL-161 32-01 Using cB arge Y ou can crea te a conferen ce by usin g cBarge to add your self to a call on a shared line . Using Meet-Me Meet-Me c o nfer encing allows you to start or j oin a conferen ce by ca lling the confe rence nu mber . If you wa nt to. .. Then.. . Create a conferen ce by barging a c all on a s hared line 1. Press to se lect [...]

Basic Call Handling Cisco Unified Wireless IP Phone 7925G for Cisco Unified Comm unications Mana ger 7.0 49 Tip If you call a se cure Meet-Me confere nce number from a non-secu re phone, your phon e displa ys the messag e, “D evice N o t Au thorized .” Fo r mo re info rmat ion, s ee Ma king an d Receivi ng Secur e Calls, page 60 . Viewing or Re[...]

50 OL-161 32-01 Placing or Receiving Intercom Calls Y ou ca n place an in tercom ca ll t o a targ et pho ne that auto-answers th e call in s peakerpho ne mode with mute activated. The o ne-way intercom cal l allows you to deliver a short message to th e recipien t. If the recip ient’ s handset or headset is in us e, the audio is sent to the devic[...]

Basic Call Handling Cisco Unified Wireless IP Phone 7925G for Cisco Unified Comm unications Mana ger 7.0 51 Place an intercom call to any interc om n umber 1. Press . 2. Sele ct (intercom line) an d dial the i n tercom tar get number . After you hear the interc om-aler t tone, be gin spea king. Receive an inte rcom call When you hea r the int ercom[...]

52 OL-161 32-01 Advanc ed Call Handlin g Advance d call -hand ling t asks in volve sp ecial featur es tha t your system admini strator might confi gure for you r phone depending on your ca ll-han dling nee ds and wo rk envir onme nt. Speed Dialin g Speed dialing allows you to press a hot key or select from a listing to place a call. Depending on co[...]

Advanced Call Handling Cisco Unified Wireless IP Phone 7925G for Cisco Unified Comm unications Mana ger 7.0 53 T o make a c all, se lect a sp eed dial ( ) from th e Line V iew . For mor e info rmatio n, see Using Speed Dial a nd Fast Dial, page 53 an d Setting Up Speed Dials on the Web, pa ge 91 . Abbreviated Dial An Abb revia ted Dia l all ows yo [...]

54 OL-161 32-01 Picking Up a Re directed Call on Your Phone Call Pi ckUp allo ws you to ans wer a call that is ringing on a coworke r’ s phone by redirecti ng the call to yo ur phon e. Y ou might use Call PickUp if yo u share call -handli ng with coworkers. Use spe ed-dial numbers to call other nu mbers (not in Phon e Book) 1. Set up spee d-dia l[...]

Advanced Call Handling Cisco Unified Wireless IP Phone 7925G for Cisco Unified Comm unications Mana ger 7.0 55 Tips • If multiple calls ar e available for pickup, your phone picks up the olde st call first (the c all that has been rin ging for the lon gest time). • If you choose GPickUp and ente r a line num ber , your phone pi cks up the ringi[...]

56 OL-161 32-01 Tip Y ou ha ve a limited time to retrie ve a pa rked call b efore it reve rts to r inging at the original nu mber . See your sys tem ad ministr ator for de tails. Logging Out of Hu nt Groups If your organi zation rec eives a large number of i ncoming calls , you might be a member of a h unt group. A hunt group inc ludes a seri es o [...]

Advanced Call Handling Cisco Unified Wireless IP Phone 7925G for Cisco Unified Comm unications Mana ger 7.0 57 Using a Sh ared Line Y our sys tem admini strat or might ask you to use a sha red line if you: • Have multiple ph ones and want one pho ne number • Share call-handlin g tasks with cowork ers • Handl e call s on behalf of a manag er U[...]

58 OL-161 32-01 Understanding Barge Features cBarge and Barge Depen ding o n how your phone is configu r ed, you ca n add your self t o a non-pri vate call on a shared line u sing eith er Barg e or cBar ge. • cBarge con verts the call into a stan dard con ference, allowing yo u to add new partici pants. (See Maki ng Con feren ce Ca lls, pa ge 45 [...]

Advanced Call Handling Cisco Unified Wireless IP Phone 7925G for Cisco Unified Comm unications Mana ger 7.0 59 Preventing Others from Viewing or Joining a Sha red-Line Call If you share a ph one l ine, y ou can use the Priva cy fea ture to prev ent ot hers w ho share the l ine from viewing or barging (adding themselves to) your calls. Tips • If t[...]

60 OL-161 32-01 Tips • Y our pho ne might pl ay an audi ble indica tor to aler t you when a call is ringin g on the moni tored line ( BLF Pi cku p only ). • BLF Pick up ans wers the ol dest ringin g call first (i f the li ne that you ar e mon itoring ha s more than one ring ing c all). Making an d Receiv ing Secu re Calls Depend ing on h ow yo [...]

Advanced Call Handling Cisco Unified Wireless IP Phone 7925G for Cisco Unified Comm unications Mana ger 7.0 61 Y our p hone ca n supp ort these types of c alls: • Authenticated call—T he id entit ies of all ph ones partic ipat ing in the call have be en ve rifie d. • Encrypte d call—The phon e is r eceivin g and transm itting e ncrypte d au[...]

62 OL-161 32-01 Tracing Suspicious Calls If you are re ceiving susp iciou s or mal icious call s, you r sys tem adm inis trator can add the Ma licio us Call Identifi cation (MCID) feature to your phon e. This feature enables you to i dentify an active call as suspici ous, whi ch initi ates a ser ies of automated tr acking and notificati on mess age[...]

Advanced Call Handling Cisco Unified Wireless IP Phone 7925G for Cisco Unified Comm unications Mana ger 7.0 63 Tips • When y ou make or re ceive an MLP P-enabled c all, you will h ear s pecia l ri ng tones a nd c all-wai ting tones that differ from the s tandard to nes. • If you enter an invalid MLPP access number , a verbal announcement will a[...]

64 OL-161 32-01 Tips • EM automatically logs you out after a certain amount of time. Y ou system adminis trator establish es this time limi t. • Changes that you make to you r EM profil e (from the User Option s web pages) take effect the next time t hat yo u log in to EM on a phone . • Setting s that are con troll ed on the phone only are no[...]

Using a Handset, Hea dset, and Speakerph one Cisco Unified Wireless IP Phone 7925G for Cisco Unified Comm unications Mana ger 7.0 65 Using a Handset, Headset, and Speaker phone Y ou can use yo ur phone a s a mobile han dset, a sp eakerp hone, or with a headse t (wired or B luetoot h wirele ss). If you want to... Then.. . Use the handse t Press ; to[...]

66 OL-161 32-01 Tip If you unplug the heads et or remove t he phone from the desktop ch arger , the phon e reverts to the speake r mode for fe ature s that t ypical ly us e the spea kerpho ne for incom ing c alls, such as Auto Answer or inter com calls . Obtaining Headsets Y our phone support s wire d headse t jac k types with a 2. 5 mm, 3-b and/ 4[...]

Using a Handset, Hea dset, and Speakerph one Cisco Unified Wireless IP Phone 7925G for Cisco Unified Comm unications Mana ger 7.0 67 If you want to... Then.. . Ena ble/d isab le Bl ueto oth on your ph one 1. Choose > Phone Set tings > Blueto oth . 2. Highlight Bluetooth and pres s Select . 3. Select Enab le or Disable , then press Save . If e[...]

68 OL-161 32-01 Tips • Only one Bluetooth dev ice can be connecte d to the phone at one time. • A Blueto oth d evice mus t rem ain wi thin 10 m of the phon e to k eep the connection. • A Bluet ooth device will b e di sconnecte d if the p hone is power ed off or if Bluet ooth is dis abled on the ph one. • If a dev ice pr evio usly pa ired wi[...]

Using a Handset, Hea dset, and Speakerph one Cisco Unified Wireless IP Phone 7925G for Cisco Unified Comm unications Mana ger 7.0 69 Using AutoAnswer Y ou mig ht use AutoA nswer if you rec eive a hi gh volu me of inco ming ca lls or ha ndle calls on be half of othe rs. Y our system admin istrato r confi gures Auto Answer to work with ei ther your s[...]

70 OL-161 32-01 Changi ng Phone Settin gs Y ou can persona lize your wir eless IP phone b y adju sting so und settings, v olume lev els , disp lay optio ns, and ke ypad se tting s. Y ou c an also view your Ne twor k Profi les fro m the Se tting s menu. Customizing Rings Y ou ca n cust omize your phone by cho osing a ri ng typ e for each l ine. If y[...]

Changing Phone Settings Cisco Unified Wireless IP Phone 7925G for Cisco Unified Comm unications Mana ger 7.0 71 Tips • Y ou cannot modi fy the Ring Settings for the wireles s IP phone from the Us er Opti ons we b pag es. • T o r eturn to the Setti ngs menu, pres s Bac k after saving the change or press to return to th e main scree n. Customizin[...]

72 OL-161 32-01 Customizing t he Phon e Screen Y ou ca n custom ize the left s oftkey (whe n the p hone is idle), your p hone sc reen d ispla y bright ness, and the la nguage on your p hone scre en. Adjust t he phone v olume level 1. Choose > Phon e Settings > Soun d Se ttings > V olumes. 2. Sele ct Handse t . 3. Press to increas e the vol[...]

Changing Phone Settings Cisco Unified Wireless IP Phone 7925G for Cisco Unified Comm unications Mana ger 7.0 73 Change the phone display brightn ess 1. Choose > Phone Settings > Display Settings . 2. Highli ght Di spla y Br ight ness , then pres s or Change . 3. Press to in crease th e brightness or to decrea se the brigh tness . 4. Press Sav[...]

74 OL-161 32-01 Changing Keypad Settings Y ou can se t the keypad to automa ticall y lock, to make ton es, and to a nswer a ca ll. See th ese secti ons for more informatio n: • Using Any Key to Answer the Phone, page 74 • Setting the Key pad to Automatically Lock, page 75 • Changing the Keypad Tones, page 76 Using Any Key to Answ er the Phone[...]

Changing Phone Settings Cisco Unified Wireless IP Phone 7925G for Cisco Unified Comm unications Mana ger 7.0 75 Setting the Keypad to Automatically Lock T o keep from pressing keys and redialin g calls accidentally , use the keypad auto lock feature. Y ou ca n set the leng th of time befor e your pho ne keyp ad au tomatically locks afte r comp leti[...]

76 OL-161 32-01 Changing the Keypad To nes Y ou can enab le or disa ble the ton es when yo u press a key on your key pad. Viewing Your Netw ork Profile Lis t Network pr ofiles p rovide predefi ned setting s for acces s to the wi reless ne twork and for authentic ation and e ncrypt ion i n your syst em. Y our system admin istra tor defin es network [...]

Using Call Logs and Directories Cisco Unified Wireless IP Phone 7925G for Cisco Unified Comm unications Mana ger 7.0 77 Using Call Logs and Direct ories This section desc ribe s how you ca n use call l ogs and dir ectories in the Direct ory menu. Using Call Logs Y our pho ne mainta ins records of y our miss ed, placed, an d receive d calls. If you [...]

78 OL-161 32-01 Tip • Y our phone migh t be se t up for inte rnati onal call lo ggi ng, wh ich is i ndi cated by a “+” sy mbol on the cal l logs, redial , or ca ll di rectory entri es. See yo ur sys tem ad ministrat or for m ore informat ion. • T o vie w th e co mplet e call re cord o f a multi part y ca ll (f or ex ample , o f a c all that[...]

Using Call Logs and Directories Cisco Unified Wireless IP Phone 7925G for Cisco Unified Comm unications Mana ger 7.0 79 Using Corporate Directory on Your Phone Y ou can us e a corpor ate direc tory to place calls to co w orker s. Tips • Use th e numbe rs on your ke ypad to ente r charact ers on yo ur phone screen. See Entering and Editing Text, p[...]

80 OL-161 32-01 Cisco Unified Communications Ma nager Rele ase 5.1 a nd Later This sectio n descr ibes how to s et up and use P ersonal Directory on yo ur ph one whe n you a re conn ected to a Ci sco Uni fied Communi catio ns Man ager 5.0 o r later . Alte rnat ely , s ee Using Person a l Dir ector y on the Web, page 92 . If you wa nt to. .. Then.. [...]

Using Call Logs and Directories Cisco Unified Wireless IP Phone 7925G for Cisco Unified Comm unications Mana ger 7.0 81 Add a new P AB entry 1. Access Per sonal Addr ess B ook . 2. Access the Search p age and choose Optio ns > Su bmit . (Y ou do not n eed to input search inform ation fir st.) 3. Choose Opti ons > New . 4. Use the keyp ad to e[...]

82 OL-161 32-01 Tips • Y our system admini strat or can p rovid e the us er ID and PIN tha t you nee d to log i n to Pers onal Directory . • Personal Direc tory automatically logs you out after a certain amou nt of time. This time limi t can vary . Ask you r system admi nistra tor for more i nformation . • Use the numbers on your keypad to en[...]

Using Call Logs and Directories Cisco Unified Wireless IP Phone 7925G for Cisco Unified Comm unications Mana ger 7.0 83 If you want to... Then.. . Add a contac t to your phone book 1. Choose > Phone Book or press Ph B ook (if available). 2. Do one of the followin g: – Press New (if Phone Book is empty). – Choose Option s > New (if Phone B[...]

84 OL-161 32-01 Search for a contact in y our phon e book 1. Choose > Phone Book or pres s Ph Book (if availabl e). 2. Choose Options > Mode and en ter the text to search. Y ou can search for firs t name, la st name, ni ckna me, and co mpany name. Note Y ou can ent er search te xt in one of two ways: b y pressing a key one or more times u nti[...]

Using Call Logs and Directories Cisco Unified Wireless IP Phone 7925G for Cisco Unified Comm unications Mana ger 7.0 85 Copy a phon e number from a call log to an existing phone book c ontact 1. Choose > Missed C all s , or Received Calls , or Plac ed C alls . 2. Scr oll to a ph one number , ch oose Optio ns > Store > Use Exis ting Contact[...]

86 OL-161 32-01 Tips • After you assign a speed dial to a contact numb er , a speed dia l icon and num ber a ppear under neath the p hone nu mber in the con tact details. • Y ou can sto re up to 100 cont a cts in the Phone Book, but can only assig n 99 speed dia ls bec ause Speed Dial 1 is r eserv ed fo r voic email. • If you hav e cont act i[...]

Accessing V oice Messages Cisco Unified Wireless IP Phone 7925G for Cisco Unified Comm unications Mana ger 7.0 87 Acces sing Voice Me ssages When the phone displays “Y ou Have V oiceMail” o r a red blinking l ight, you can acces s your message s from yo ur p hone. Note Y our compa ny deter mines th e voice m essage service tha t your p hone sy [...]

88 OL-161 32-01 Access ing Your U ser Options Web Pages Y our wir eles s IP phon e is a ne twork d evice tha t can s hare in format ion with other netw ork de vices i n your compa ny , i nclud ing y our per sonal compu ter . Y ou can use your compu ter to log i n to y our Cisco Unified Com munica tion s Manager User Option s web pa ges , wher e you[...]

Accessing Y our User Options W eb Pages Cisco Unified Wireless IP Phone 7925G for Cisco Unified Comm unications Mana ger 7.0 89 Tips for Navigating the User Optio ns Web Pages • Select your device from the menu page to se e all of your options. • Clic k Upda te to apply and save your changes. • Clic k Return to the Menu to get back t o the co[...]

90 OL-161 32-01 Cisco Unifie d Commun icatio ns Mana ger Rele ase 5.1 and Later User Optio ns Web Page s This section desc ribes how to acces s your User Option s web pages and how to su bscrib e to phone serv ices w hen yo u are conn ected t o a Ci sco Unified Com munica tions Mana ger 5 .1 or l ater system. Use these sectio ns for more details ab[...]

Accessing Y our User Options W eb Pages Cisco Unified Wireless IP Phone 7925G for Cisco Unified Comm unications Mana ger 7.0 91 Tip Use the Device Configur ation page to access all of the configuration options ava ilable for your phone (other pages might not p rov ide acce ss to all opt ions). Configuring Features and Services on the Web These topi[...]

92 OL-161 32-01 Note For help u s ing s peed-dia l fe atures , see Speed Dialing, page 52 . Tips • Y ou c an ha ve up to si x nu mbers a ppea r in your Lin e V iew s cree n (a c ombi natio n of l ine a nd sp eed dial num bers) . • If your speed dial lab el contain s more tha n 11 characte rs, use a shorter labe l becau se label s are shorte ned[...]

Accessing Y our User Options W eb Pages Cisco Unified Wireless IP Phone 7925G for Cisco Unified Comm unications Mana ger 7.0 93 Note Y ou can also acces s P AB and Fast Di als from your phone. See Using Personal Direc tory on Your Phone , page 79 . Using Your Pe rsona l Address Book on the Web This section describe s how to us e your P AB from yo u[...]

94 OL-161 32-01 Tips, • Y ou can crea te up to 500 Fas t Dial and P AB entries. • Y ou can c reate a new Fast Dial entry without using a P AB entry . Such Fas t Dial entries, wh ich are label ed “raw ” in the User Opt ions web pages, do not disp lay a config urabl e text lab el. Using the Addr ess Book Sy nchroni zatio n Tool Y ou can use t[...]

Accessing Y our User Options W eb Pages Cisco Unified Wireless IP Phone 7925G for Cisco Unified Comm unications Mana ger 7.0 95 Setting Up Phone S ervices on the Web Phone servi ces ca n inc lude spec ial pho ne fe atu res, ne twor k data , and w eb- based info rmation (suc h as stoc k quotes a nd movie listin gs). Y ou must fir st subscri be to a [...]

96 OL-161 32-01 Controlling User S e ttings on the Web User se ttings include your passwor d, PIN , and langu age (locale) sett ings. Y our PIN and passw ord allow y ou to access differe nt featur es and se rvices . Add a serv ice to an avai lable scr een sl ot 1. Select a device. 2. Click Se rvice URL . Note If you do not see this opt ion, ask you[...]

Accessing Y our User Options W eb Pages Cisco Unified Wireless IP Phone 7925G for Cisco Unified Comm unications Mana ger 7.0 97 Tips • Use yo ur PIN t o log in to Cisco E xtens ion Mob ili ty or Pers onal D irecto ry on y our phon e. • Use yo ur pass word t o log in to your User O ption s web pag es and C isco W eb Diale r on you r person al c [...]

98 OL-161 32-01 Tip Y ou cann ot change the Rin g Settings for the phon e from the User Opti ons web pa ges. Using Cisco WebDialer Cisco W ebDialer a llo ws yo u to ma ke call s on your w ireles s IP phone to directory c ontacts by clicking item s in a we b bro wser . Y our syste m adminis trato r must co nfig ure th is fe ature for you. Change the[...]

Accessing Y our User Options W eb Pages Cisco Unified Wireless IP Phone 7925G for Cisco Unified Comm unications Mana ger 7.0 99 If you want to... Then.. . Use W ebDial er wit h your Use r Optio ns direc tory 1. Log in t o yo ur Us er Op tio ns we b pag es. See Accessing Y our User Options Web Pages, page 90 . 2. Choose User Option s > Directory [...]

100 OL -16132 -01 Set up , v ie w , or change W ebDial er preferen ces Ac cess the Pre feren ces pa ge. The Preferen ces page a ppears the first time that you u se W ebDialer (after yo u clic k th e numbe r that you w ant to di al) . T o return to Prefe r ences in the future, clic k the preferen ces icon from the Mak e Call or Hang U p page. The Pr[...]

Understanding Additional Configur ation Options Cisco Unified Wireless IP Phone 7925G for Cisco Unified Comm unications Mana ger 7.0 101 Under stan ding Addi tional Con figur atio n Opt ions Y our s ystem admin istrato r can confi gure yo ur pho ne to use sp ecific softkey templa tes al ong with specia l ser vices and fea ture s, if appropr iate . [...]

102 OL -16132 -01 Share p hones o r office space with co worker s Cons ider using : • Call Park to sto re an d retri eve ca lls without using the transfer fe ature. • Call Pick up to answer calls ringi ng on anoth er phon e. • A share d line t o view o r join cowo rkers calls. • Cisco Extension Mo bility to appl y your phone num ber and use[...]

T roubleshoo t ing Y our Phone Cisco Unified Wireless IP Phone 7925G for Cisco Unified Comm unications Mana ger 7.0 103 Troub leshooting You r Phon e This section p rovid es tr ouble shoot ing info rmat ion for your wir ele ss IP pho ne. General T roublesh ooting This section provi des in formati on to help y ou trou bles hoot ge neral problem s wi[...]

104 OL -16132 -01 Viewing Phone Admin istration Da ta Y our sys tem admini strator mi ght ask you t o access admi nistra tion data on your phone fo r troubl eshooti n g pur poses. The softkey that you want to use d oes no t appe ar One or more of the fo llowing factors might a pply: • Y ou mu st pres s Options and scroll to reveal additional soft[...]

T roubleshoo t ing Y our Phone Cisco Unified Wireless IP Phone 7925G for Cisco Unified Comm unications Mana ger 7.0 105 Using the Quality Reporting Tool Y our system admi nistrator may temporari ly configure your phone with the Quality Rep orting T ool (QRT) to troub les hoot perfo rmanc e pro blem s. Y ou ca n ch oose Opt ions > QR T to submit [...]

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Cisco One-Y ear Limited Hardware W arranty T erms Cisco Unified Wireless IP Phone 7925G for Cisco Unified Comm unications Mana ger 7.0 107 Cisco On e-Year Limit ed Hardware Warr anty Terms There are speci al terms applicab le to your ha rdware w arranty and various se rvices that you can u se during the warranty period. Y our formal W arranty State[...]

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Cisco Unified Wireless IP Phone 7925G for Cisco Unified Comm unications Mana ger 7.0 109 Index A abbreviated dialing 91 accessibility 6 accessories for phone 16 ad hoc conf erence, See conference calls answer/send button 22 answering calls 37 application button 22 authent icated ca lls 60 auto keylock 75 AutoAnswer, using 69 B barge and privacy 59 [...]

110 OL -16132 -01 call logs eras ing 77 viewing and dialing from 77 call park 55 call pickup 54 call waiting 38 CallBack 36 call-handl ing, advanced 52 call-handling, basic 33 cal ls answering 37 blocking 44 comp ared to li nes 28 confer ence fe atures f or 45 ending 39 forwarding 43, 97 handling multiple 41 holding and resuming 39 icons for 29 mul[...]

Cisco Unified Wireless IP Phone 7925G for Cisco Unified Comm unications Mana ger 7.0 111 D desktop charger cabl e lock 18 dialing, options for 33, 35 directory corporate, using 79 option descriptions 78 personal, using 79 using from Communications Manager web page 99 directory numbers, viewing 23 DND 44 Do Not D isturb 44 documentation, accessing 2[...]

112 OL -16132 -01 I icon 50 icons call state 29 descriptions of 24 line state 29 signal strength 14 icons, for call st ates 29 indicator light blink rates 20 blinks green 14 colo rs 20 in service 14 installing, Cisco Uni fied Wireless IP Phone 7 intercom line 50 K keylock 28 keypad lock auto keylock feature 75 locking keypad 28 sett ing auto ke ylo[...]

Cisco Unified Wireless IP Phone 7925G for Cisco Unified Comm unications Mana ger 7.0 113 network profile locked 76 viewing 76 O online help, using 27 P PAB dialing from 36 using from web page 93 password chan ging EAP 76 network EAP 15 setting 15 password, changing 96 Personal Address Book, see PAB phone handset mode 65 lock set 18 speaker mode 65 [...]

114 OL -16132 -01 R received calls, records of 77 redial 33 regulatory domains 5 remote-in-use for shared lines 57 resume, using 39 ring pattern chan ge s ettin g 71 changing with volume button 28 ring tones chan ging 70, 71 choosing per line 70, 71 ringer volume 70, 71 S safety and performance 2 secure calls 60 security levels of 61 making and rec[...]

Cisco Unified Wireless IP Phone 7925G for Cisco Unified Comm unications Mana ger 7.0 115 Tool for Auto-Registered Phones Support 16 transferring, options for 41 troubleshooting, data for 103 U User Options web pages Cisco Unifie d CallManager accessing and using 88 subscribing to phone servic es 89 Cisco Unifie d Communications Manager accessing an[...]

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