Cisco Systems CVXC6215SK9 manual

Americas Headquarters Cisco Systems, In c. 170 West Tasman Drive San Jose, CA 951 34-1706 USA http://www.ci sco.com Tel: 408 526-4000 800 553-NETS (638 7) Fax: 408 527-0883 A dministration Guide f or Cisco V ir tualization Experience Client 621 5 Firmw are Release 8.6 Se ptember 5, 20 12[...]

THE SPECIFICATION S AND INFORMATION REGARDING THE P RODUCTS IN THIS MANUAL ARE SUBJECT TO CHANGE W ITHOUT NOTICE. A LL STATEMENTS , INFORMATION, AND RECOMMENDATI ONS IN THI S MANUAL ARE BE LIEVED TO BE A CCURATE BUT ARE PRESENTED WI THOUT WARRANTY OF ANY KIND, EX PRESS OR IMPLIED. USERS MUST TAKE FULL RESPONSI BILITY FOR THEIR APPLICATION OF ANY PR[...]

iii Administration Guide for Cisco Virtualization E xperience Client 6215 Firmware Release 8.6 CONTENTS Preface vii Overview vii Audience viii Organization viii Related Documentation viii Obtaining Documentation, Obtaining Support, and Security Guid elines ix Document Conventions ix CHAPTER 1 Central Configuration Using Cisco VXC Manager 1-1 Cisco [...]

Contents iv Administration Guide for Cisco Virtualization Experience Client 6215 Firmware Release 8.6 Create a Cisco VXC Manager Package for the wlx.ini File 2-10 Schedule Devic e Updates Using Default Dev ice Configuration 2-12 Configuring Default Device Configuration Preferences 2-12 Procedure for First-Time Default Device Configuration 2-13 Proc[...]

Contents v Administration Guide for Cisco Virtualization Experience Client 6215 Firmware Release 8.6 Step 1: Prepare the Root Directory an d Folder Structure on the File Server A-2 Step 2: Direct the Thin Client to the Server A-3 Using DHCP A-4 Step 3: Rebooting A-5 APPENDIX B Using TightVNC Viewer t o Shadow or Monitor a T hin Client B-1 INI Confi[...]

Contents vi Administration Guide for Cisco Virtualization Experience Client 6215 Firmware Release 8.6[...]

vii Administration Guide for Cisco Virtualization E xperience Client 6215 Firmware Release 8.6 Preface Overview The Cisco V irtualization Client 6215 (Cisco VXC 62 15) deli ve rs superior voice and video co llaboration capabilities in desktop vir tualization. It unif ies voice, video, and virtual de sktop in one device. The Cisco VXC 6215 provides [...]

viii Administration Guide for Cisco Virtualization Experience Client 6215 Firmware Release 8.6 Preface Note This document describes Base VDI firmware functio nality only . For in formation on V oice and V ideo Firmware, see the Deployment Guide for V oice and V ideo F irmwar e for Cisco V irtualization Experience Client 6215. Audience This guide is[...]

ix Administration Guide for Cisco Virtualization Experience Client 6215 Firmware Release 8.6 Preface Obtaining Documentation, Obtaining Support, and Security Guidelines For info rmation on obtaining documentatio n, obtaining support, pro viding documentatio n feedback, security g uidelines, and also re commended aliases and general Ci sco documents[...]

x Administration Guide for Cisco Virtualization Experience Client 6215 Firmware Release 8.6 Preface[...]

CH A P T E R 1-1 Administration Guide for Cisco Virtualization Experience Client 6215 Firmware Release 8.7 1 Central Configuration Using Cisco VXC Manager This chapter pro vides informatio n to help you manage your thin cl ients. It describes basic thin client management functions and p rovides informatio n ab out setting up the thin cl ient for yo[...]

1-2 Administration Guide for Cisco Virtualization Experience Client 6215 Firmware Release 8.7 Chapter 1 Central Conf iguration Using Cisco VXC Manager Cisco VXC 6215 Add-Ons INI files are emplo yed as follows: • wlx.ini—This is the global INI f ile. One wlx.ini f ile is a v ailable to all u sers. It con tains global parameters for all thin clie[...]

1-3 Administration Guide for Cisco Virtualization Experience Client 6215 Firmware Release 8.7 Chapter 1 Central Con figuration Using Cisco VXC Manager High-Level Administration Steps Ssh_opt The Cisco VXC 6215 can support remo te connections to the t hin client using SSH. T o provide increased security , the ssh_opt add-on (ssh _opt-1.0-1.0.sletc11[...]

1-4 Administration Guide for Cisco Virtualization Experience Client 6215 Firmware Release 8.7 Chapter 1 Central Conf iguration Using Cisco VXC Manager Cisco VXC 6215 Deployment with a Cisco Virtual Office Router Caution By default, an ad ministrator username and passw ord admin/admin is specif ied on the thin client. Cisco VXC 62 15 does not suppor[...]

1-5 Administration Guide for Cisco Virtualization Experience Client 6215 Firmware Release 8.7 Chapter 1 Central Con figuration Using Cisco VXC Manager Recognizing USB Devices w ith Citrix XenDesktop Firefox displays the h ome page. Step 5 From the desktop, click Computer > Mor e A pplications > VXC-M . Step 6 In the VXC-M Server f ield, enter[...]

1-6 Administration Guide for Cisco Virtualization Experience Client 6215 Firmware Release 8.7 Chapter 1 Central Conf iguration Using Cisco VXC Manager Recognizing USB Devices with Citrix XenDesktop W ith HDX Plug-n-Pl ay technology , the USB camera is detached from the Cisco VX C 6215 and v irtually attached to the XenDesktop session. All the nativ[...]

1-7 Administration Guide for Cisco Virtualization Experience Client 6215 Firmware Release 8.7 Chapter 1 Central Con figuration Using Cisco VXC Manager Monitor Resolution Configuration Guidelines for HDX RealTime Webcam for XenDesktop 5.0 and 5.5 T o use HDX Realtime W ebcam for USB camera operation with XenDesktop 5.0 and 5.5, see the follo wing gu[...]

1-8 Administration Guide for Cisco Virtualization Experience Client 6215 Firmware Release 8.7 Chapter 1 Central Conf iguration Using Cisco VXC Manager Monitor Resolutio n Configuration[...]

CH A P T E R 2-1 Administration Guide for Cisco Virtualization Experience Client 6215 Firmware Release 8.7 2 Cisco VXC Manager C onfiguration Quick Reference This chapter pr ovides a quick re ference for the Cisco VXC Manager pr ocedures required to upgrade client configuratio ns, upgrade fi rmware, and enable add -ons on the Cisco VXC 6215. For de[...]

2-2 Administration Guide for Cisco Virtualization Experience Client 6215 Firmware Release 8.7 Chapter 2 Cisco VXC Manager Configuration Quick Refe rence Client Discovery Using Cisco VXC Manager Client Discovery Using Cisco VXC Manager Cisco VXC Manager is the standard to ol for managi ng the Cisco VXC 6215. Cisco VXC Manager allo ws you to conf igu[...]

2-3 Administration Guide for Cisco Virtualization Experience Client 6215 Firmware Release 8.7 Chapter 2 Cisco VXC Manager Configuration Quick Reference Client Discovery Using Cisco VXC Manager T o configure th e Cisco VXC Manager server IP address and por t option v alues on a W indows DHCP server: Procedure Step 1 Open the DHCP management wizard, [...]

2-4 Administration Guide for Cisco Virtualization Experience Client 6215 Firmware Release 8.7 Chapter 2 Cisco VXC Manager Configuration Quick Refe rence Client Discovery Using Cisco VXC Manager Figur e 2-2 Select Pr edefin ed Options and V alues Step 2 On the Predef ined Optio ns and V alues screen, click the Add b utton. The Option T ype window ap[...]

2-5 Administration Guide for Cisco Virtualization Experience Client 6215 Firmware Release 8.7 Chapter 2 Cisco VXC Manager Configuration Quick Reference Client Discovery Using Cisco VXC Manager Figur e 2-3 Option T ype: Server IP Step 4 Click OK . Step 5 Repeat Steps 2 and 3 for th e Cisco VXC Ma nager Server port, with these changes: • Name—Cis[...]

2-6 Administration Guide for Cisco Virtualization Experience Client 6215 Firmware Release 8.7 Chapter 2 Cisco VXC Manager Configuration Quick Refe rence Client Discovery Using Cisco VXC Manager Figur e 2-5 DHCP Scope Options: Cisco VX C Manager Serv er Step 8 From the DHCP management wizard, choo se Scope Option s (from the tar get DHCP Server Scop[...]

2-7 Administration Guide for Cisco Virtualization Experience Client 6215 Firmware Release 8.7 Chapter 2 Cisco VXC Manager Configuration Quick Reference Client Discovery Using Cisco VXC Manager Figur e 2-6 DHCP Scope Options: Cisco VX C Manager Serv er P ort Step 9 Click OK . Figur e 2-7 DHCP Scope Options List Step 10 Confirm that o ptions 186, 190[...]

2-8 Administration Guide for Cisco Virtualization Experience Client 6215 Firmware Release 8.7 Chapter 2 Cisco VXC Manager Configuration Quick Refe rence Create a wlx.ini File fo r Client Configuration Create a wlx.ini File for Client Configuration Cisco VXC 6215 Initializat ion (INI) files are plain -text f iles that you const ruct to specify the c[...]

2-9 Administration Guide for Cisco Virtualization Experience Client 6215 Firmware Release 8.7 Chapter 2 Cisco VXC Manager Configuration Quick Reference Create a wlx.ini File for Clien t Configuration XenDesktop INI Configuration Example T o create XenD esktop server connections, use the Mozilla Firefox Connect op tions to specify the URL of the Xen[...]

2-10 Administration Guide for Cisco Virtualization Experience Client 6215 Firmware Release 8.7 Chapter 2 Cisco VXC Manager Configuration Quick Refe rence Create a Cisco VXC Manager Package for the wlx.ini File AutoConnect=yes Colors=16m Username=Administrator Password=P assword Domainname=$DN Resolution=800x600 Reconnect=no Driv es=J=[...]

2-11 Administration Guide for Cisco Virtualization Experience Client 6215 Firmware Release 8.7 Chapter 2 Cisco VXC Manager Configuration Quick Reference Create a Cisco VXC Mana ger Package for the w lx.ini File Caution Do not attempt to modify a re gistered packag e located in the Rapport folder . T o modify a package, you must create and register [...]

2-12 Administration Guide for Cisco Virtualization Experience Client 6215 Firmware Release 8.7 Chapter 2 Cisco VXC Manager Configuration Quick Refe rence Schedule Device Upda tes Using Default De vice Configuration Step 9 Click Br owse to choose the f ile path of the .rsp packag e file you w ant to re gister (For e xample: C:VXC-M6215Conf igsSLE[...]

2-13 Administration Guide for Cisco Virtualization Experience Client 6215 Firmware Release 8.7 Chapter 2 Cisco VXC Manager Configuration Quick Reference Schedule Device Upd ates Using Default Device Configuration Procedure for First-Time Default Device Configuration Perform this procedure each time yo u create a ne w image package that you want to [...]

2-14 Administration Guide for Cisco Virtualization Experience Client 6215 Firmware Release 8.7 Chapter 2 Cisco VXC Manager Configuration Quick Refe rence Schedule Device Upda tes Using the Drag -and-Drop Method Procedure Step 1 In the tree pane of the Administ rator Console, expand Configuration Manager , and click Defa ult Device Conf iguration . [...]

2-15 Administration Guide for Cisco Virtualization Experience Client 6215 Firmware Release 8.7 Chapter 2 Cisco VXC Manager Configuration Quick Reference Optional Voice and Video Firmware Add-On T o verify that Cisco VXC Ma nager has succes fully pushed a package to a device, click De vice Manager , and choose a tar get de vice. In the bottom right [...]

2-16 Administration Guide for Cisco Virtualization Experience Client 6215 Firmware Release 8.7 Chapter 2 Cisco VXC Manager Configuration Quick Refe rence Update the Cisco VXC 6215 Base VDI Firmware Step 3 In the extracted wlx.i ni file, do n ot modify the existin g parameters, but add an y additional INI confi gurations you require. Note If you ha [...]

2-17 Administration Guide for Cisco Virtualization Experience Client 6215 Firmware Release 8.7 Chapter 2 Cisco VXC Manager Configuration Quick Reference Configure Multimedia Redirection with a Proxy Server e. Click the Download or Add to cart button and fol low th e prompts. Step 2 On the server wh ere you ha ve Cisco VXC Manager insta lled, extr a[...]

2-18 Administration Guide for Cisco Virtualization Experience Client 6215 Firmware Release 8.7 Chapter 2 Cisco VXC Manager Configuration Quick Refe rence Configure Multimedia Redire ction with a Proxy Server Step 2 In the 6215Conf igs folder , create an RSP fi le, for example P roxyConf ig.rsp, with the follo wing content (to create the RSP f ile, [...]

2-19 Administration Guide for Cisco Virtualization Experience Client 6215 Firmware Release 8.7 Chapter 2 Cisco VXC Manager Configuration Quick Reference Configure Multimedia Redirection with a Proxy Server Step 11 Click Next to see the Package Regi stration Progress screen. Step 12 Click Next to create the package. Step 13 After the pack age is cre[...]

2-20 Administration Guide for Cisco Virtualization Experience Client 6215 Firmware Release 8.7 Chapter 2 Cisco VXC Manager Configuration Quick Refe rence Configure Multimedia Redire ction with a Proxy Server[...]

CH A P T E R 3-1 Administration Guide for Cisco Virtualization Experience Client 6215 Firmware Release 8.6 3 Desktop Basics This chapter pro vides informatio n to help you quickl y get start ed using your thin client. It descri bes basic thin client functions an d provides instructi ons for setting up the thin client for you and your users. It incl[...]

3-2 Administration Guide for Cisco Virtualization Experience Client 6215 Firmware Release 8.6 Chapter 3 Desktop Basics Using Your Deskto p The follo wing sections describe t he av ailable opti ons on the thin client desktop that all ow man ual confi guration of certain options. Although manual conf iguration is possible, Cisco highly r ecommends th[...]

3-3 Administration Guide for Cisco Virtualization Experience Client 6215 Firmware Release 8.6 Chapter 3 Desktop Basics Connecting to a Mon itor Desktop Keyboard Shortcuts Depending on the type of application windo w you are using (full screen, standard, or seamless) , you can use shortcut keys (see Ta b l e 3 - 1 ) to manage windo ws. Ti p The shor[...]

3-4 Administration Guide for Cisco Virtualization Experience Client 6215 Firmware Release 8.6 Chapter 3 Desktop Basics Shutting Down, Restar ting, and Suspending Shutting Down, Restarting, and Suspending When you are fi nished using your thin clien t, you can click Computer > Shutdown and choose: • Shutdo wn—Shuts do wn and turns of f your t[...]

3-5 Administration Guide for Cisco Virtualization Experience Client 6215 Firmware Release 8.6 Chapter 3 Desktop Basics Viewing System Information Figure 3-2 S ystem Info r matio n dialog box[...]

3-6 Administration Guide for Cisco Virtualization Experience Client 6215 Firmware Release 8.6 Chapter 3 Desktop Basics Viewing System Information[...]

CH A P T E R 4-1 Administration Guide for Cisco Virtualization Experience Client 6215 Firmware Release 8.6 4 Accessing Applications with the Application Browser This chapter p rovides detailed in formation a bout using the Application Br owser t o access the applications, audio and video, and system feat ures that are i nstalled on the t hin client[...]

4-2 Administration Guide for Cisco Virtualization Experience Client 6215 Firmware Release 8.6 Chapter 4 Accessing Ap plications with the Application Browser Viewing the Connection Manager Viewing the Connection Manager Click the Connection Manager icon in th e Application Bro wser to open the Connection Manager . Use the Connection Manager to vie w[...]

4-3 Administration Guide for Cisco Virtualization Experience Client 6215 Firmware Release 8.6 Chapter 4 Accessing Applica tions with the Ap plication Browser Viewing Diagnostic Logs Viewing Diagnostic Logs Click Diagnostic s Log V iewer in the Application Bro wser to open the Diag nostics Log V iewer dialog box. The Diagnostic Log V iewer allo ws y[...]

4-4 Administration Guide for Cisco Virtualization Experience Client 6215 Firmware Release 8.6 Chapter 4 Accessing Ap plications with the Application Browser Configuring the Cisco VXC Mana ger Agent Figur e 4-4 Expor t Logs to Remot e Server Dialog Bo x Note Permanent and temporary registry logs are exported by default. Configuring the Cisco VXC Man[...]

4-5 Administration Guide for Cisco Virtualization Experience Client 6215 Firmware Release 8.6 Chapter 4 Accessing Applica tions with the Ap plication Browser Configuring Volume Control Settings Configuring Volume Control Settings Click Vo l u m e C o n t r o l in the Application Bro wser to open the V olume Control dialog box. Use t his dialog box [...]

4-6 Administration Guide for Cisco Virtualization Experience Client 6215 Firmware Release 8.6 Chapter 4 Accessing Ap plications with the Application Browser Viewing System Information Figure 4-7 Display Pr e f erences Dialog Box Viewing System Information Click System Information in the Appl ication Bro wser to open the System Information dialog bo[...]

A-1 Administration Guide for Cisc o Virtualization Experie nce Clie nt 6215 Firmware Release 8.6 APPENDIX A Central Configuration Using File Server This appendix contains informatio n about confi guring thin clients us ing a central fi le server as an alternativ e to Cisco VXC Ma nager . Cisco VXC Manager is the standard tool for cen tral ma nageme[...]

A-2 Administration Guide for Cisco Virtualization Experience Client 6215 Firmware Release 8.6 Appendix A Central Configuratio n Using File Server How to Set Up Central Confi guration Using a File Server How to Set Up Central Config uration Using a File Server For the thin client to successfully access INI files a nd update itself from a server , yo[...]

A-3 Administration Guide for Cisco Virtualization Experience Client 6215 Firmware Release 8.6 Appendix A Central Co nfiguration Using File Server How to Set Up Central Config uration Using a File Server Figur e A -1 Fol der Str uctur e Be sure to create/acti v ate the required MIME T y pes (.ini, .ra w , .info, .rpm, and .) under IIS (on a per site[...]

A-4 Administration Guide for Cisco Virtualization Experience Client 6215 Firmware Release 8.6 Appendix A Central Configuratio n Using File Server How to Set Up Central Confi guration Using a File Server Using DHCP W ith the DHCP method of con figuring the file serv er location (recommen ded), the thin clients obtain information abou t the server an[...]

A-5 Administration Guide for Cisco Virtualization Experience Client 6215 Firmware Release 8.6 Appendix A Central Co nfiguration Using File Server How to Set Up Central Config uration Using a File Server Step 3: Rebooting T o reboot your thin client, click Computer > Shutdown an d choose Restart . Note T o reboot the client, us e the Restart opti[...]

A-6 Administration Guide for Cisco Virtualization Experience Client 6215 Firmware Release 8.6 Appendix A Central Configuratio n Using File Server How to Set Up Central Confi guration Using a File Server[...]

B-1 Administration Guide for Cisc o Virtualization Experie nce Clie nt 6215 Firmware Release 8.6 APPENDIX B Using TightVNC Viewer to Shadow or Monitor a Thin Client T ightVNC Serv er is installed local ly on the thin client. It allo ws administrators to shado w/operate/monitor a t hin client from a remote mach ine on which T ightVNC V iew er is ins[...]

B-2 Administration Guide for Cisco Virtualization Experience Client 6215 Firmware Release 8.6 Appendix B Using TightVNC View er to Shadow or Monito r a Thin Client Figure B-1 N ew TightVN C Connection Dialog Box Step 2 Enter the I P address or valid DNS name of the thin c l ient that is to be shado wed/operated/monitored (yo u can also set other op[...]