Cisco Systems OL-18611-01 manual

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THE SPECIFICATIONS AND INFORMATION REG ARDING THE PRODUCTS IN THIS MANUAL ARE SUBJECT TO CHANGE WITHOU T NOTICE. ALL STATEMENT S, INFORMATI ON, AND RE COMMENDATIONS IN T HIS MA NUAL ARE BELI EVED TO BE ACCURATE BUT ARE P RESENTED WITHOUT WARRANTY OF ANY KIND, EXPRE SS OR IMPLIED. USERS MUST TAKE FULL RESPON SIBILITY FOR THEIR AP PLICATION OF ANY PR[...]

iii Cisco Unified Communications Manager Administration Guide OL-18611-01 CONTENTS Preface xxvi i PART 1 Cisco Un ified Communic ations Man ager CHAPTER 1 Intro duct ion 1-1 Key Featu res and Benefi t s 1-1 Brow sing t o C isco U nified Co mmuni cati ons M anag er Ad minis trat ion 1-2 Web Br o wsers 1-2 Cisco Unifi ed C ommu nica tions Mana ger A [...]

Cont ent s iv Cisco Unified Communications Manager Administration Guide OL-18611-01 CHAPTER 3 Cisco Un ified Communic ations Man ager C onfigu ration 3-1 Cisco Unifi ed Co mmu nicati ons Manag er C onfig uratio n Set ting s 3-1 Finding a Ci sco Unifi ed Communic ations Mana ger 3-4 Updati ng a Cisco Uni fied Communi cati on s Manager 3-6 Synchro ni[...]

Content s v Cisco Unified Communications Manager Administration Guide OL-18611-01 CHAPTER 8 Regio n Configur atio n 8-1 Region Co nfig uration Setti ng s 8-1 Finding a Re gion 8-4 Config urin g a Regio n 8-5 Synchro nizing a R egion Wi th Af fected Devi ces 8-9 Deleti ng a Regi on 8-9 Rela te d Topic s 8-10 CHAPTER 9 Device P ool Co nfigurat ion 9-[...]

Cont ent s vi Cisco Unified Communications Manager Administration Guide OL-18611-01 CHAPTER 14 LDAP Syst em Conf iguratio n 14-1 LDAP Syste m Config urat ion Set ti ngs 14-1 Updati ng LDAP Sys tem I nformati on 14-3 Rela te d Topic s 14-4 CHAPTER 15 LDAP Dir ectory Co nfigur ation 15-1 LDAP Dire ctor y Con figura tion Sett ings 15-1 Findi ng an LDA[...]

Content s vii Cisco Unified Communications Manager Administration Guide OL-18611-01 CHAPTER 20 MLPP Domain Confi guration 20 -1 MLPP D omain Confi gurat ion Se ttings 20-1 Finding an MLPP Doma in 20-2 Config urin g an MLPP Domain 20-3 Deleti ng an MLPP Do main 20-3 Rela te d Topic s 20-4 CHAPTER 21 Resource Pr iority Names pace Network Doma in Con [...]

Cont ent s viii Cisco Unified Communications Manager Administration Guide OL-18611-01 CHAPTER 28 CUMA Server Securit y Pro file Con fi guration 28-1 CHAPTER 29 Applicat ion S erver Configur ation 29-1 Appli cation Serv er Co nfig uratio n Set tings 29-1 Finding an Appli cat ion Ser ver 29-2 Config urin g Applica tion Se rvers 29-3 Deleti ng an Appl[...]

Content s ix Cisco Unified Communications Manager Administration Guide OL-18611-01 CHAPTER 34 Auto regis trati on Co nfig ura tion 34-1 Autor egist ratio n Co nfigur ation Set tings 34-1 Enabling Auto regist rati on 34- 3 Disabl ing Aut or egist ration 34-4 Reusin g Autore gistra tion Number s 34-5 Rela te d Topic s 34-6 CHAPTER 35 Geolocati on Con[...]

Cont ent s x Cisco Unified Communications Manager Administration Guide OL-18611-01 CHAPTER 40 SIP Dial Rul es Configura tion 40-1 SIP D ial Ru le Co nfigur ation Set tings 40 -1 Finding a SI P Dial Rul e 40-3 Config urin g SIP Dia l Ru les 40-4 Pattern Fo rmats 40-5 SIP D ial R ules Exam ples 40-6 Delet i n g a SI P D ia l Rule 40-7 Resett ing a SI[...]

Content s xi Cisco Unified Communications Manager Administration Guide OL-18611-01 Chan ging t he Or der of Ro ute G roups in a Rout e List 43-6 Synchro nizi ng a Route Li st With Affected Route Gro ups 43-6 Deleti ng a Rout e List 43-7 Rela te d Topic s 43-7 CHAPTER 44 Route Pat tern Confi guration 44-1 Route Pat tern Confi gur atio n Setting s 44[...]

Cont ent s xii Cisco Unified Communications Manager Administration Guide OL-18611-01 Deleti ng a Hunt Pilot 47-14 Rela te d Topic s 47-1 4 CHAPTER 48 SIP Route Patt ern Configu ration 48-1 SIP Rout e Patte rn Conf ig urat ion Set ti ngs 48-1 Finding a SI P Route Pat tern 48-5 Config urin g a SIP Route Pa tter n 48-6 Deleti ng a SIP Route Patte rn 4[...]

Content s xiii Cisco Unified Communications Manager Administration Guide OL-18611-01 CHAPTER 53 Calling Searc h Space Configur ation 53-1 Calli ng Sear ch Sp ace Conf igurat ion Set tings 53-1 Finding a Ca lling Se arch Spa ce 53-3 Config urin g a Callin g Search Space 53- 4 Delet in g a Call in g S ea rc h Spa c e 53-4 Rela te d Topic s 53-5 CHAPT[...]

Cont ent s xiv Cisco Unified Communications Manager Administration Guide OL-18611-01 Config urin g Private Line Aut omatic Ri ngdown ( PLA R) 64-27 Remo v in g a Dire ct o ry Numbe r fr om a Pho ne 64-2 8 Creati ng a Cis co Unity Con necti on Voice Mai lbox 64-29 Rela te d Topic s 64-3 0 CHAPTER 65 Meet-Me Number/ Pattern Conf igurat i on 65-1 Meet[...]

Content s xv Cisco Unified Communications Manager Administration Guide OL-18611-01 CHAPTER 69 Called Par ty Transfor mation Pattern Configurat ion 69-1 Called Par ty T ransfor matio n Pat tern C onfig urat ion Set ting s 69-1 Finding a Call ed Party T ransf ormation Patte rn 69-5 Config urin g a Called Pa rty Tr ansformat ion Pa ttern 69-6 Delet i [...]

Cont ent s xvi Cisco Unified Communications Manager Administration Guide OL-18611-01 CHAPTER 74 Media Termina tion Point Configur at ion 74-1 Cisco I OS Media Ter minatio n Poin t Configu ration Se ttin gs 74-2 Find ing a Med ia Te rmin ation Point 74-2 Config urin g a Media Te rminati on Poin t 74-3 Synchro nizing a Me dia Ter minatio n Poi nt 74-[...]

Content s xvii Cisco Unified Communications Manager Administration Guide OL-18611-01 CHAPTER 81 MOH Audio File Manag ement Configur atio n 81-1 CHAPTER 82 Mobile Vo ice Ac cess C onfigurat ion 82-1 PART 5 Voic e M a il Co n fig u r atio n CHAPTER 83 Cisc o Voi ce-M ail P ort C onfig urat ion 83-1 Cisco Voi ce-Ma il Port Co nfigura tion Settings 83-[...]

Cont ent s xviii Cisco Unified Communications Manager Administration Guide OL-18611-01 CHAPTER 87 Voice-Mai l Profile Con figurati on 87-1 Voice- Mail Pr ofil e Co nfig uratio n Setti ngs 87-1 Finding Vo ice- Mail Pr ofile s 87-2 Config urin g a Voice-Mai l Pro fi le 87-3 Synch r on iz in g a Vo ic e Mail Pr o fil e With Affe c te d Dev ic e s 87-4[...]

Content s xix Cisco Unified Communications Manager Administration Guide OL-18611-01 Port Con figu ration Se ttin gs 90-30 FXS/FXO Po rt Conf igurat ion Set tings 90-31 Digit al Access PRI Port Configur atio n Setting s 90-39 Digit al Access T1 Port Con fi gurat i on Sett ings 90-62 BRI Po rt Confi gurat io n Setti ngs 90-6 9 POTS Po rt Config urat [...]

Cont ent s xx Cisco Unified Communications Manager Administration Guide OL-18611-01 Config urin g Cisco Unif ied I P Pho nes 91-27 Migrati ng E xistin g Ph one Co nfigur atio n to a Dif ferent Phone 91-30 Resett ing a Pho ne 91-32 Synch r on izin g a Ph o ne 91-3 2 Deleti ng a Phon e 91-33 Config urin g Spe ed-Dial Button s or Abbr eviated Diali ng[...]

Content s xxi Cisco Unified Communications Manager Administration Guide OL-18611-01 CHAPTER 95 Device F irmware Load Infor mation 95-1 Find ing De vice s Wit h Non -Defa ult Fi rmwa re Lo ads 95- 1 Rela te d Topic s 95-1 CHAPTER 96 Default Device Prof il e Configura tion 96- 1 Defau lt De vice P rof ile Conf igur ation Settin gs 96-1 Config urin g [...]

Cont ent s xxii Cisco Unified Communications Manager Administration Guide OL-18611-01 Assigni ng Sof tk ey Templ ates to IP P hones 99 -8 Rela te d Topic s 99-9 CHAPTER 100 IP Phone Ser vices Configur ation 100-1 IP Pho ne Se rvi ce Conf igur ation Settin gs 100-1 IP Phone Servic e Parame ter Set t ings 100-3 Finding an IP Phone Servi ce 100-4 Conf[...]

Content s xxiii Cisco Unified Communications Manager Administration Guide OL-18611-01 Deleti ng Co mmon Ph one Pro files 103-7 Rela te d Topic s 103-7 CHAPTER 104 Remote Destinat ion Prof ile Config urati o n 1 04-1 CHAPTER 105 Recording Pr ofil e Config urati on 105-1 Recordi ng Pro file Con figurat ion Se ttings 105-1 Find ing a Reco rdin g Prof [...]

Cont ent s xxiv Cisco Unified Communications Manager Administration Guide OL-18611-01 CHAPTER 112 Credential Poli cy Confi guration 112-1 Crede ntial Policy Conf igur ation Setti ngs 11 2-1 Finding a Cr edent ial Po licy 112-3 Config urin g a Creden tial Pol icy 112-4 Deleti ng a Cred ential Pol icy 112-4 Rela te d Topic s 112-5 CHAPTER 113 Applica[...]

Content s xxv Cisco Unified Communications Manager Administration Guide OL-18611-01 CHAPTER 115 Role Configur ation 115-1 Role C onfi gurat ion Set ting s 115-2 Finding a Role 115-3 Config urin g a Role 115-4 Dele ting a Rol e 115-5 Rela te d Topic s 115-5 CHAPTER 116 User Group Confi gur ation 116-1 Findi ng a User Group 116-1 Config urin g a User[...]

Cont ent s xxvi Cisco Unified Communications Manager Administration Guide OL-18611-01 PART 10 Appendixes APPENDI X A Dependency Rec ords A-1 Enabli ng De pende ncy R ecords A-1 Disabl ing Dep end ency Rec ords A-2 Accessi ng De pendency Reco rds A-2 Dependen cy Re cords B utton s A-4 APPENDI X B Configur ing No n-Cisco P hones T hat Are Running SIP[...]

xxvii Cisco Unified Communications Manager Administration Guide OL-18611-01 Preface This pr efac e de sc ribe s the p urp ose, aud ien ce , organi za tion , a nd co nv ention s of thi s g uide a nd prov ide s information on how to obtai n related documentatio n. Note Th is document may not represe nt the latest Cisco produc t informat ion av ailabl[...]

xxvii i Cisco Unified Communications Manager Administration Guide OL-18611-01 Preface Audience The Cisc o Unified Communicati ons Manager Admin istration Guide pro vides information for networ k administ rat or s who a re r esp onsib le f or m an agin g th e Cisco U nified Co mm unic ation s M a nager s y stem . This gu id e requ ires knowledge of [...]

xxix Cisco Unified Communications Manager Administration Guide OL-18611-01 Pre face Related Documentation Refer to the follo wing documents for further inform ation about rela ted Cisco IP te lephony applicat ions and pro ducts: • Installing C isco U nified Com muni catio ns Manager R elease 7.1(2) • Upgrading Cisco Unified Communicat ions Mana[...]

xxx Cisco Unified Communications Manager Administration Guide OL-18611-01 Preface Notes us e the fo llo wing con ven tions: Note Means r eader tak e note . Notes contain helpful suggestions or refer ences to material not co vered in the publica tion. T imesa vers us e the follo wing co n vention s: T imesaver Means t he de scri bed acti on s aves t[...]

xxxi Cisco Unified Communications Manager Administration Guide OL-18611-01 Pre face Cisco Product Security Overview This pr odu ct co nt ain s c ryp togr ap hic fe atu res and i s su bje ct to U nit ed St at es an d lo ca l c ou ntry laws governing impor t , export , t ransf er and use . D e livery of Cisco cr ypto gra ph ic produc ts do es not imp[...]

xxxii Cisco Unified Communications Manager Administration Guide OL-18611-01 Preface[...]

P AR T 1 Cisco Unif ied Communications Manager[...]

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CH A P T E R 1-1 Cisco Unified Communications Manager Administration Guide OL-18611-01 1 Introduction Cisco Unif ied Communicatio ns Manager (formerly Cisco Unif ied CallManager) serves as the software-b ased ca ll-processi ng comp onent of t he Cisco Unified Communi cations family of prod ucts. A wide ra nge of Cisc o Me dia Co nv ergence Servers [...]

1-2 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 1 Introduction Browsing to C is co U nified Com m uni cations Man ager Ad m in istration Because Cisco Un ified Communications Manager is a softw are applica tion, enhancing its c apabilities in producti on en vironme nts requi res only upg rading soft ware on the ser[...]

1-3 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 1 Introd uction B rowsing to Cisc o Unified Comm unications Manager Administration From any user PC in your network, browse into a se rver that is runni n g Cisco Un ified Communicat i ons Manager A dminis tration and log in with ad ministra tive pri v ileges. Note Si[...]

1-4 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 1 Introduction Browsing to C is co U nified Com m uni cations Man ager Ad m in istration Note For secur ity purp oses, Cisco Unified Communic ations Ma nager Adm inistra tion logs you ou t after 30 minutes of inacti vity , and you must log b ack in. Additional Informa[...]

1-5 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 1 Introd uction B rowsing to Cisc o Unified Comm unications Manager Administration When the dial og box displ ays, you must perform one of th e following tasks: • By clicking Ye s , you choose t o t rust the cert i f icate for the curre nt web session on ly . If you[...]

1-6 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 1 Introduction Browsing to C is co U nified Com m uni cations Man ager Ad m in istration Additional Information See the “Relate d T opics” s ection on page 1-11 . Using Internet Explorer 7 and HTTP S with Cisco Unified Commun ications Manager Ad ministration Inter[...]

1-7 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 1 Introd uction B rowsing to Cisc o Unified Comm unications Manager Administration Step 8 V erify the setting an d click Finis h . A security warnin g display s for th e import operatio n. Step 9 T o install the certifi cate, click Ye s . The Impor t Wizard displays ?[...]

1-8 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 1 Introduction Navigating t he Cisco Un ified Commu nicatio ns M anager Adm i nistrat io n Applicati on Note If you choose Do no t accept , the appl ication doe s not display . Note T o vie w the certif icate creden tials befor e you continu e, click Examine Certifica[...]

1-9 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 1 Introd uction Navigating the Cisco Unified Communications Manager Administration Application Manager A dminis tration . T o access th ese applic ations fro m Cisco Unified Communicat ions Ma nager Administr ation , you mu st first c lick the L ogout bu tton in the u[...]

1-10 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 1 Introduction Acce ss ibil ity When you log in to Cisco Unifi ed Communications Manager for the f irst time, th e system displays the last su ccess ful lo gin time as t he current tim e. Additional Information See the “Relate d T opics” s ection on page 1-11 . A[...]

1-11 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 1 Introd uction Related To pics Related Topics • Introdu ction , page 1- 1 • Ke y Features an d Benefits, pa ge 1-1 • Browsing to Cisco Unified Commun ications Ma nager A dministr ation, page 1-2 • Using Inte rnet Explo rer 6 and HTTPS wit h Cisco Unified Com[...]

1-12 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 1 Introduction Related Topics[...]

P AR T 2 S y stem Conf iguration[...]

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CH A P T E R 2-1 Cisco Unified Communications Manager Administration Guide OL-18611-01 2 Server Configuration This chapte r cont ains inf o rmation on th e follo wing t opics: • Server Configurati on Se tt ings, pa ge 2-1 • Finding a Server, page 2-4 • Configuring a Se rver , page 2-5 • Dele ting a Serv er , page 2- 6 • Related T opi cs ,[...]

2-2 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 2 Server Configuration Server Configura tion Settings Caution I f your netwo rk supports IPv 6 or IPv4 and IP v6 in dual-st ack mode , you can provi sion your DNS s er ver for IPv6 p rior to upg radi ng from Cisc o Un ified C omm unic atio ns M ana ger Release 7.0(1) [...]

2-3 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 2 Serv er Configuration Server C onfi gurat ion Setti ngs IPv6 Nam e This field supp orts IPv6. If your n etwork us es DNS tha t can ma p to IPv6 addresse s, you can ente r the host name of the Cisco Unified Commu n icati o ns Ma nager serv er . Othe rwise, enter th e[...]

2-4 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 2 Server Configuration Finding a Server Finding a Serve r Because yo u mi ght have se vera l se rvers in your ne twork, Cisc o Uni fied Comm unica tio ns Man ager lets you locate spec ific server s on the basis of specif ic crite ria. Use the fol lo wing procedure t o[...]

2-5 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 2 Serv er Configuration Configu ring a Ser ver Configuring a Serve r This secti on describe s how to add or up date a server addre ss to the Cisco Unified Commun icati ons Manager da tabase. Befo re Yo u Begin Before you conf igure a serve r , revie w the follo wing i[...]

2-6 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 2 Server Configuration Deleting a Server • For additio nal inf ormatio n on changi ng the IP ad dress or host name, re fer to the doc umen t, Changing the IP Ad dress and Host Na m e for C is co U nified C ommuni cat ions Manager Re leas e 7.1(2). Proc edure Step 1 [...]

2-7 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 2 Serv er Configuration Deleting a S erver • If any ca ll pa rk n umber s a re c on figured for Ci sco Uni fied Com muni cat ions Mana ger on the n ode that is bein g deleted, the d eletion fa ils. Before y ou can delete th e node, you must d elete the call park num[...]

2-8 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 2 Server Configuration Related Topics Ti p For exam pl e, if you have a version 7.1 (2) disk, per form a 7.1 (2) instal l ation on t he node. If yo u ha ve a disk with a compatib le vers ion of 5.X on it, for exa mple, use the disk to install Cisco Unifie d CM on the [...]

CH A P T E R 3-1 Cisco Unified Communications Manager Administration Guide OL-18611-01 3 Cisco Unified Communications Mana ger Configuration Use t he following topics t o find and up date a Cisco U nified Commu nicati ons Manage r co nfiguration or to vie w system component versio n information: • Cisco Unified C omm unic ation s Ma nage r C onfi[...]

3-2 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 3 Cisco Unified Communications M anager Co nfiguration Cisco Unified Com m u nicatio ns M anager Conf iguration Set ti ngs Cisco Unifie d Comm unica tio ns Ma nage r Name Enter th e name t hat you want to assign t o this Cisco Unif ied Communica tions Ma nager. Descri[...]

3-3 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 3 Cisco U nified Com muni cations Man ager Config urat io n Cisco Unified Comm unications Manager Configuration Settings Extern al Ph one Numbe r Mask Specif y the mask that is used to forma t caller ID information f or external ( outboun d) cal ls that are made f rom[...]

3-4 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 3 Cisco Unified Communications M anager Co nfiguration Finding a Cisc o Unifie d Com municat ions Mana ger Finding a Cisco Unified Communications Manager Because you may have se veral Cisco Uni fied Communication s Manage rs in your net work, Cisco Unified Communi cat[...]

3-5 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 3 Cisco U nified Com muni cations Man ager Config urat io n Fin di ng a C isc o Unif i ed Co mmun icat ions M ana ger Note Du ring your work in a bro wser sessio n, the cook ies on the client machi ne store you r find/list search prefer ence s. If you navigate to ot h[...]

3-6 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 3 Cisco Unified Communications M anager Co nfiguration Updating a C is co U nified Comm uni cations Man ager Updating a Cisc o Unified Commun ications Man ager This se ctio n de scri bes how to up da te a Ci sco U nified Co mm unic ation s M a nager . Proc edure Step [...]

3-7 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 3 Cisco U nified Com muni cations Man ager Config urat io n Cisco CallManager Service Activation/Deactivation Additional Information See the “Relate d T opics” s ection on page 3-8 . Cisco CallManager Se rvice Activati on/Deactivati on The foll o wing req uirement[...]

3-8 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 3 Cisco Unified Communications M anager Co nfiguration Related Topics When yo u reacti v ate the Cis co CallManag er service on the Cisco Un ified C ommunicati ons Manage r, the database a utom atically r e-cr eate s the Cisco Un if ied Communications Ma n ager b y r [...]

CH A P T E R 4-1 Cisco Unified Communications Manager Administration Guide OL-18611-01 4 Cisco Unified Communications Mana ger Group Configuration Use the follo wing topics to add, update, or delete a Cisco Un ifie d Communica tions Mana ger grou p: • Cisco Unified C omm unic ation s M ana ger G r oup Co nfigurat ion Setting s, pa ge 4- 1 • Fin[...]

4-2 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 4 C isco Unified Communications Manager Group C o nfiguration Cisco Unified Com m u nicatio ns M anager Gro up Configurati on Settings Ta b l e 4-1 describes the c onfigurati on sett ings for Cisco Uni fied Communi cati ons Man ager groups. For related proc edures, se[...]

4-3 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 4 Cis co U ni fied Communi cat ions Man age r Group Confi gu ration Fi n ding a Cisco U nifie d Comm unic at ions M ana g er Gr oup Finding a Cisco Unified Comm unications Manager Group Because y ou might h av e se veral Cisc o Unified Comm unication s Manag er groups[...]

4-4 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 4 C isco Unified Communications Manager Group C o nfiguration Configuring a Cisco Unified Commun ications Ma nager Group Configuring a Cisco Unif ied Communication s Manager Gro up This se cti on de scri bes how to a dd, copy , or updat e a C isco Un ified Com mun ica[...]

4-5 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 4 Cis co U ni fied Communi cat ions Man age r Group Confi gu ration Deleting a Cisco Unified Comm unic ations Manag er Gr oup Proc edure Step 1 Choose Media Resources > Cisco Unified CM Gr oup . The Find an d List Cisco Unified CM Groups w indow displays. Step 2 Ch[...]

4-6 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 4 C isco Unified Communications Manager Group C o nfiguration Related Topics If you attem pt to dele te a Cisco Uni fied Communic ations Manager group that is i n use, a message displays. Before de leting a Cisco Un ified Commun ica tions M an ager grou p that i s cu [...]

CH A P T E R 5-1 Cisco Unified Communications Manager Administration Guide OL-18611-01 5 Phone NTP Reference Configuration Use the follo wing topics to conf igure phone NTP reference s: • Phone NTP Refe rence Con figuration Sett ings, page 5-1 • Finding the Ph one N TP R efer ences, pa ge 5-2 • Configuring the Ph one NT P R efer ences, pa ge [...]

5-2 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 5 Phone NTP Reference Configuration Finding the Pho ne NT P References Finding t he Phone NTP Reference s Because you c an configure several phone NTP refere nces in Cisc o Unified Communic ations Manager Administratio n, Cisco Unifie d Communications Manage r Adminis[...]

5-3 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 5 Phone NTP Reference Configuration Configuring the Phone NTP References Step 2 T o f ind a ll re c ords i n the dat abas e, ensu re the dia log bo x is em pty; go t o Step 3 . T o filter or search records • From th e first drop- down li st bo x, sele ct a se arc h [...]

5-4 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 5 Phone NTP Reference Configuration Deleting the Phon e NTP Re ference Step 3 Enter t he a pp rop riate set tings as de scribe d in Ta b l e 5-1 . Step 4 T o s av e the conf iguration in the database, clic k the Sa ve icon that di spla ys in the to ol bar in th e up p[...]

5-5 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 5 Phone NTP Reference Configuration Related To pics Step 4 When p rompt ed to c onf irm the de lete op erati on, cl ick OK to delete or Ca ncel to can cel the delete operati on. Additional Information See the “Relate d T opics” s ection on page 5-5 . Related Topic[...]

5-6 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 5 Phone NTP Reference Configuration Related Topics[...]

CH A P T E R 6-1 Cisco Unified Communications Manager Administration Guide OL-18611-01 6 Date /T ime G roup Conf igu rati on Use th e f oll owing top ics t o ad d, upd ate , o r del e te Da te/ Time Group s, and t o syn chron i ze c onfigura tion chang es with af fected de vices: • Date/T ime Group Configu ration Settings, page 6-1 • Finding a [...]

6-2 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 6 Date/Time Group Configuration Date/Time Gr oup Configu ration Settings Ta b l e 6-1 D at e/Time Gr oup Configur ation Set tings Field Description Group Name Enter the name t hat you want to assign t o the ne w date/time group. Ti m e Z o n e From t he drop -down lis[...]

6-3 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 6 Date/ Time Group Conf iguration Finding a Date/Time Group Finding a Date/Tim e Group Because y ou migh t have se veral date /tim e gr oups i n your n etwor k, Ci sco Uni fied Com muni cati ons Manager Administra tion let s you loc ate speci fic date/tim e groups o n[...]

6-4 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 6 Date/Time Group Configuration Confi gurin g a D ate/T ime Grou p Configuring a Date /Time Group This se cti on de scri bes how to a dd, copy , or updat e a d ate/ time gr oup to the Cisc o Unified Communica tions Manager database. Proc edure Step 1 Choose System >[...]

6-5 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 6 Date/ Time Group Conf iguration Synchro nizing a Date/Time Gr oup With Affected Devi ces Note Se e the pro ced ure de scribed in “Synchro ni zing a Da t e/Time Gr oup With Affect ed Device s” section on page 6-5 before decidi ng on whet her to proc eed to Step 7[...]

6-6 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 6 Date/Time Group Configuration Deleting a Da te/Time G roup Deleting a Date/Time Group This se ction desc ribes how to dele te a date /time gr oup from the Cisco U nified Communi cations M anager database. Befo re Yo u Begin Note Y ou ca nnot del ete a da te/t ime gr[...]

6-7 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 6 Date/ Time Group Conf iguration Related To pics • Conf iguring a Date/T ime Group, page 6-4 • Synchroni zing a Date /T ime G roup W i th Affected Devices, pa ge 6-5 • Deleting a Date/T ime Group, page 6-6 • Finding the Ph one N TP R efer ences, pa ge 5-2 •[...]

6-8 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 6 Date/Time Group Configuration Related Topics[...]

CH A P T E R 7-1 Cisco Unified Communications Manager Administration Guide OL-18611-01 7 Presence Group Con figuration When you configure Presence in Cisco Unified Com municat ions Mana ger Admi nistrati on, an int erested party , known as a watcher, can monitor the re al-time status of a direct ory numbe r or SIP URI , a presen ce entity , from th[...]

7-2 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapt er 7 Pr esenc e Gro u p Co nf igur at ion[...]

CH A P T E R 8-1 Cisco Unified Communications Manager Administration Guide OL-18611-01 8 Region Configuration Use region s to specify the bandwidt h that is used fo r audio a nd video call s within a regi on a nd betwee n existing regions. U se the fol lowing procedures t o add, updat e, or delete regions, and to sync hronize configurati on ch ange[...]

8-2 Cisco Unified Communications Manager Administration Guide OL-18611-01 Cha p ter 8 Re gion C onfi g urati on Region Configurati on Se ttings • Refer to the “Re gions” sub topic under the “ Administration Co nsiderations” topic of t he “IP V ideo T elep hon y” chap ter of the Cisco Unif ied Communicatio ns Solution Refer ence Networ[...]

8-3 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 8 Regi on Con figuration Region Con figu ration S ettings Audio Code c For each region tha t is specified in the Regions wi ndow pane, choo se the correspo nding value from the drop-down list box in this colum n to set the audio cod ec to use for ca lls between this r[...]

8-4 Cisco Unified Communications Manager Administration Guide OL-18611-01 Cha p ter 8 Re gion C onfi g urati on Fi ndi ng a R egi on Finding a Regio n Because you ma y have sev eral region s in your network, Cisco U nified Communica tions Manage r Administra tion lets you locate specif ic regions on the basis of specif ic criteria. Use the follo wi[...]

8-5 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 8 Regi on Con figuration Configuri ng a Reg ion Configuring a Region Use t he fo l lowing proc e dure t o add o r u pda te a r egion. Befo re Yo u Begin For ev e ry regio n, an associa tion exists with that r egion in o ther r egions; ther efore, the a ddition of regi[...]

8-6 Cisco Unified Communications Manager Administration Guide OL-18611-01 Cha p ter 8 Re gion C onfi g urati on Configuring a Reg ion 4. The Ci sco U nified C omm uni cati ons Ma nage r Ad mi nistra ti on Servi ce Param eter Configura tio n window displays. 5. Scroll do wn to Cluste rw ide Par ame te rs (S y ste m - L oca tion and Re gion ) and con[...]

8-7 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 8 Regi on Con figuration Configuri ng a Reg ion Step 6 T o conf igure the de f ault code cs t o us e be t wee n this re gion and ot her reg io ns , click another re gion na me (ot her than thi s re gion) to high lig ht i t in the Re gions w indo w pa ne. a. From the A[...]

8-8 Cisco Unified Communications Manager Administration Guide OL-18611-01 Cha p ter 8 Re gion C onfi g urati on Configuring a Reg ion Ta b l e 8-2 Bandwi dth That A udio Code cs Use Audio Codec Band width Used Pe r Call (Including IP Headers) With 30-ms Da ta P acket s Description G.711 80 kb/s This code c repr esent s the de fault cod ec for all C[...]

8-9 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 8 Regi on Con figuration Synchron izing a Region Wit h Affect ed Devices Synchronizin g a Region With Affec ted Devices T o synchronize devices with a Region tha t has undergone configuration chan ges, perfor m the fol low ing procedure, which will apply an y outstand[...]

8-10 Cisco Unified Communications Manager Administration Guide OL-18611-01 Cha p ter 8 Re gion C onfi g urati on Related Topics If you a ttempt t o delete a re gion tha t is in us e, Cisco Unifie d Communica tions Manag er displa ys a message . Before de leting a region that is curre ntly in u se, you mu st perform ei ther or both of the follo w in[...]

CH A P T E R 9-1 Cisco Unified Communications Manager Administration Guide OL-18611-01 9 Device Pool Co nfiguration Use the follo wing topics to add, updat e, or delete a de vice pool: • De vice Pool Conf iguration Settings, page 9-1 • Finding a Device Pool, pa ge 9-10 • Configuring a D evice Pool , pa ge 9-11 • Synchroni zing a Device Pool[...]

9-2 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 9 Device Pool Configuration Device Pool Confi guration Sett ing s Cisco Unifie d Comm unica tio ns Ma nage r Group Choose the Cisco U nif ied Com munications M anager group to assign to de vice s in this device p ool. A Cisco Unified Commu nications Manage r group spe[...]

9-3 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 9 Devi ce Poo l Configuration Device Pool C onfigu ration S ettings Media Resou rce G roup L ist From the d rop-down li st b ox, choo se a m ed ia re sour ce g rou p list. A media resou rce gro up list speci fies a prioritize d list of media resource groups. An ap pli[...]

9-4 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 9 Device Pool Configuration Device Pool Confi guration Sett ing s SRST Reference From the drop-down list box, c hoose a surviv a ble remote site telephony (SRST) refe rence to assign to devices in th is device pool. Choose f rom the follo wing options: • Disa ble ?[...]

9-5 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 9 Devi ce Poo l Configuration Device Pool C onfigu ration S ettings Join Acro ss Line s This setting determin es whether the Join Across Lines featur e is enabled for the devices or phone users in this device pool. From the drop-d own list b ox, c ho ose f rom t he f [...]

9-6 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 9 Device Pool Configuration Device Pool Confi guration Sett ing s Calle d Party Transformati on CSS This settin g allo ws you to localize the called party numbe r on the de vice . Make sure that the Called Party Transformatio n CSS that you choose contain s the called[...]

9-7 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 9 Devi ce Poo l Configuration Device Pool C onfigu ration S ettings National Number Con figur e the follo wing settings to globalize ca lling party numbers that use Natio nal for the Calling Pa rty Number T ype. • Pref ix—Cisco Unif ied Co mmunications Manager app[...]

9-8 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 9 Device Pool Configuration Device Pool Confi guration Sett ing s Internation al Number Conf igure the fol lo w ing settings to globalize callin g party numbers that use Internat io nal for the Calling Pa rty Number T ype. • Pref ix—Cisco Unif ied Co mmunications [...]

9-9 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 9 Devi ce Poo l Configuration Device Pool C onfigu ration S ettings Subscrib er Num ber Conf igure the fol lo w ing settings to globalize callin g party numbers that use Subs criber for the Callin g P arty Numb er T ype. • Pref ix—Cisco Unif ied Co mmunications Ma[...]

9-10 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 9 Device Pool Configuration Finding a Device Pool Finding a Device Po ol Because you might have se veral de vice poo ls in your net work, Cisco Uni fied Communicati ons Mana ger Administra tion lets y ou locate specif ic device pools o n the basis of speci fic crite [...]

9-11 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 9 Devi ce Poo l Configuration Confi guring a Devi ce Pool Proc edure Step 1 Choose System > Device Pool . The Fi nd and L ist Device Pool s window displays. Records from a n active (prior) query m ay also d isplay in the windo w . Step 2 T o f ind a ll re c ords i[...]

9-12 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 9 Device Pool Configuration Configuring a D evi ce Pool Befo re Yo u Begin Before you configure a device pool, you must con f igure the fo llowing items i f you want to c hoose th em for th e device p ool: • Cisco Uni fied C ommuni cat ion s M ana ger g ro up (requ[...]

9-13 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 9 Devi ce Poo l Configuration Synchroniz ing a Devi ce Pool With Affect ed Devices Synchronizin g a Device Poo l With Affected Devices T o synchronize devices to a device pool that ha s undergone configurat ion chan ges, perfor m the following procedure, which will a[...]

9-14 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 9 Device Pool Configuration Related Topics Step 2 From the l ist of matchi ng records , choose the device pool that you want to delet e. Step 3 Click Dele te Sel ect ed . Step 4 When prompted to conf irm the delete operation, click OK to delete or click Cance l to ca[...]

CH A P T E R 10-1 Cisco Unified Communications Manager Administration Guide OL-18611-01 10 Device Mobility Group Configuration De vice mobility g roups s uppo rt the device mobility featu re. Device mobility gr oups r epresen t the highest l evel geographi c entiti es in you r netwo rk. Depe nding up on the netw ork size and scope, you r de vice mo[...]

10-2 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 10 Device Mobility Group Co nfiguration[...]

CH A P T E R 11-1 Cisco Unified Communications Manager Administration Guide OL-18611-01 11 Device Mobility Info Configuration The De vice Mobility Info windo w specif ies th e subnets and de vice pools that are used for de vice mobility . Wh en a p hone registe rs with Cisc o U nified Com mu nica tions Ma nage r, th e system co mpa res the I P addr[...]

11-2 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 11 Device Mobility Info Configuration[...]

CH A P T E R 12-1 Cisco Unified Communications Manager Administration Guide OL-18611-01 12 DHCP Server Configuration This chapte r contains the foll ow ing topic s: • DHCP Ser v er Co nf igurati on Se ttings, page 12-1 • Acti vating DHCP Monitor Ser vice, page 12- 2 • Starting DHCP M onitor Service, page 12-3 • Finding a DHCP Server , p age[...]

12-2 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 12 DHCP Server Configuration Acti vating D HCP Monit or Servi ce Activating DHCP Monitor Service Y ou can acti vate and deac ti v ate DHCP monitor p rocess b y using the Ser viceability windo w of Cisco Unif ied Communications Manag er. Use the follo wing procedure t[...]

12-3 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 1 2 DHCP Serve r Configura ti on Starting DHCP Monitor Ser vice Note If the ser vice is already acti vate d, the Acti v a tion Status will displa y as Acti va ted. Step 4 The serv ice gets ac ti v ated, a nd the Acti vat ion Status column displays the status as Acti [...]

12-4 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 12 DHCP Server Configuration Finding a DHC P Serve r Finding a DHCP Server Because yo u mi ght have se vera l se rvers in your ne twork, Cisc o Uni fied Comm unica tio ns Man ager le ts you locate specif i c DHCP serve rs on the basis of specif ic criter ia. Use the [...]

12-5 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 1 2 DHCP Serve r Configura ti on Configuring a DHCP Server Configuring a DHCP Server This se ction de scri bes how to a dd, c opy , an d u pda te a DH CP se rver a ddress to th e Ci sco U nified Communica tions Manager database. Proc edure Step 1 Choose System > D[...]

12-6 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 12 DHCP Server Configuration Related Topics Additional Information See the “Relate d T opics” s ection on page 12-6 . Related Topics • DHCP Ser v er Co nf igurati on Se ttings, page 12-1 • Acti vating DHCP Monitor Ser vice, pa ge 12-2 • Starting DHCP M onit[...]

CH A P T E R 13-1 Cisco Unified Communications Manager Administration Guide OL-18611-01 13 DHCP Subnet Configu ration This chapter de scribe s the pro cedures f or adding subnets to DHCP s ervers. Use the follo wing pr ocedures to find and add subnet s to DHCP servers. • DHCP Subne t Configuration Set tings , page 13 -1 • Finding a DHCP Subne t[...]

13-2 Cisco Unified Communications Manager Administration Guide OL-18611-01 Ch ap ter 13 DHCP Su bnet C onfig urati o n Finding a DHCP Subne t Finding a DHCP Subne t Use the follo wing procedure to locate DHCP subnets. Note Du ring your work in a bro wser sessio n, the cook ies on the client machi ne store you r find/list search prefer ence s. If yo[...]

13-3 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 1 3 DHCP Subne t Configuration Configuring a DHCP Subnet T o filter or search rec ords: • From th e first drop- down li st bo x, sele ct a se arc h p aram eter . • From the second dr op-do wn list box, sele ct a search patt ern. • Speci f y th e ap pro pri at e[...]

13-4 Cisco Unified Communications Manager Administration Guide OL-18611-01 Ch ap ter 13 DHCP Su bnet C onfig urati o n Deleting a DHCP Sub net • T o copy a sub net, find the su bnet by usin g th e pro cedu re in the “ Finding a D HCP Su bnet ” se ction on page 13-2 ; sele c t t he DH CP s er ver t h at y ou wan t by c he ckin g t h e ch ec k [...]

13-5 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 1 3 DHCP Subne t Configuration Related To pics • Configuring a D HCP Subnet , pa ge 13-3 • Dele ting a D HCP S ubne t, page 13-4 • DHCP Se rver Con figuration, page 12-1 • Dynamic Host Configuration Protoc ol , Cisco Uni fied Commu nicatio ns M anager Syste m[...]

13-6 Cisco Unified Communications Manager Administration Guide OL-18611-01 Ch ap ter 13 DHCP Su bnet C onfig urati o n Related Topics[...]

CH A P T E R 14-1 Cisco Unified Communications Manager Administration Guide OL-18611-01 14 LDAP System Configuration In Cisco Unified Commun ications M anage r, LDAP directory configuration takes place in the fo llowing windo ws: • LD AP Sy ste m • LD AP Directory • LD AP Authentication Use the follo wing topics to conf igure LD AP system inf[...]

14-2 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 14 LDAP System Configuration LDAP System Con figuration Settings Note If end users exist in the Cisco Uni fied Communica tions Ma nage r databa se bef ore sync hroni zati on with a corporate director y occur s, the system will delete those end us ers that did not ha [...]

14-3 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 1 4 LDAP Sy st em Configura ti on Updating LDAP System Information Updating LDAP System Information Use the follo wing procedure to update LD AP system information. Proc edure Step 1 Choose System > LDAP > LD AP System . Step 2 Enter the app rop riat e c on fig[...]

14-4 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 14 LDAP System Configuration Related Topics Related Topics • LD AP System Configurat ion Settings , page 14- 1 • LD AP System Con figurati on, pa ge 14-1 • Updating LDAP System Infor mation, page 14-3 • Understa ndin g the Direc tory , Cisc o Unified Communic[...]

CH A P T E R 15-1 Cisco Unified Communications Manager Administration Guide OL-18611-01 15 LDAP Directory Configuration LD AP dir ectory c on figuration takes plac e i n three r elate d w indows: • LD AP Sy ste m • LD AP Directory • LD AP Authentication Use the follo wing topics to conf ig ure LD AP directory informatio n: • LD AP Di rec to[...]

15-2 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 15 LDAP Directory Configuration LDAP Direct ory Configuratio n Set tings Ta b l e 15-1 LD AP Direct ory Configur ation Set tings Field Description LDAP Directory Information LD AP Conf igurat ion Nam e Enter a un ique nam e (up to 40 charact ers) for the LD AP direc [...]

15-3 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 1 5 LDAP Dire ctory Configurat ion LDAP Directory Configuration Settings Middle N ame (drop -down list box) For these field s, the Cisco Unif ied Communications Manager data in the fie ld specif ied at left gets synchron ized with the LD AP user data in th e fie ld s[...]

15-4 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 15 LDAP Directory Configuration Finding an LD AP D irectory Finding an LDAP Directo ry Use the follo wing procedure to locate LD AP directory conf igurations. Note Duri ng your wor k in a browser session, Cisco U nif ied Co mmunicati ons Mana ger Admi nistration r et[...]

15-5 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 1 5 LDAP Dire ctory Configurat ion Configuri ng an LDAP Di rectory Note Y ou ca n delete multiple re cords fr om the data base by chec king the che ck boxes next to the appro priate r ecord a nd cli cking Delete Select ed . Y ou can delete all conf igur able records [...]

15-6 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 15 LDAP Directory Configuration Deleting an L DA P D irectory Deleting an LDAP Directory This se ction de scri bes how to de lete an LDAP direct ory i n Cisco U n ified Comm unic atio ns M ana ger Adm inis tration. Befo re Yo u Begin When you del ete a n LD AP direc [...]

CH A P T E R 16-1 Cisco Unified Communications Manager Administration Guide OL-18611-01 16 LDAP Authentication Configuration In Cisco Unified Commun ications M anage r, LDAP directory configuration takes place in the fo llowing windo ws: • LD AP Sy ste m • LD AP Directory • LD AP Authentication Y ou can make changes to LD AP direct ory inform[...]

16-2 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 16 LDAP Authentication Configuration LDAP Authen tication Config uration Setting s Ta b l e 16- 1 describes the LD AP authentica tion conf iguration settings. F or related proce dures, see the “Rel ated T opics” s ection on page 16-5 . Ta b l e 16-1 LD AP A uthen[...]

16-3 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 1 6 LDAP A uth entication Conf ig uration LDAP Authent ication C onfigu ration Set tings LD AP Port Enter the port num ber on wh ich the corpor ate directory re cei ves the LD AP requests. Y ou can only acc ess this field if LD AP auth entica tion for end us ers is e[...]

16-4 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 16 LDAP Authentication Configuration Updating LD AP A uthenticat ion Inform at ion Updating LDAP Authentication Information Use the follo wing procedure to update LD AP authentica tion informa tion. Befo re Yo u Begin The setting of the En able Synchroniz ing from LD[...]

16-5 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 1 6 LDAP A uth entication Conf ig uration Related Top ics Related Topics • LD AP Authentication Conf iguration Settings, page 16-1 • Updati ng LD AP Authent ication In forma tion, page 16-4 • Understa ndin g the Direc tory , Cisc o Unified Communicati ons Manag[...]

16-6 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 16 LDAP Authentication Configuration Related Topics[...]

CH A P T E R 17-1 Cisco Unified Communications Manager Administration Guide OL-18611-01 17 Location Configuration The follo wing topics e xplain location s in more detail: • Locat ion Configuratio n Settings, page 17-1 • Finding a Loc ation , pa ge 17 -4 • Conf iguring a Loca tion, page 17-5 • Deletin g a Loc a tion, pa ge 17-6 • Resynchr[...]

17-2 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 17 Location Configuration Location Configu ration Settings Cisco Uni fied C omm unic ation s M ana ger s uppo rt s up to 2 000 loc ation s. Th e following li mitati on s a nd re stric tions a pp ly: • Conf igure as m any l o cations a s possible to Use Syste m Defa[...]

17-3 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 1 7 Loca tion Con figuration Location C onfigu ration S ettings Audio Calls Inf ormati on Audio Ban dwidt h Enter the maxi mum amou nt of audio bandwidth (in kb/s) th at is av ailable for all audio c a lls on the link between this l o cation a nd other locations. For[...]

17-4 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 17 Location Co nfiguration Finding a Loca tion Finding a Locat ion Because y ou migh t have se veral loca tio ns in yo ur ne twork , Ci sco Unified Co mm unic ation s M ana ger Administratio n lets you locate specif ic locations on the basis of specif ic criteria. Us[...]

17-5 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 1 7 Loca tion Con figuration Configurin g a Location T o filter or search records • From th e first drop- down li st bo x, sele ct a se arc h p aram eter . • From the second dr op-do wn list box, sele ct a search patt ern. • Speci f y th e ap pro pri at e se ar[...]

17-6 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 17 Location Co nfiguration Deleting a Lo cation Step 2 Perform on e of the following tasks: • T o copy an existin g loca tion, lo cate th e approp riate l ocatio n as descr ibed in t he “F inding a Locat ion” section o n page 17-4 , cl ick th e Copy b utton nex[...]

17-7 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 1 7 Loca tion Con figuration Resynchron izing a Location Bandwidth Proc edure Step 1 Find the locatio n by using the proc edure in the “Finding a Loc ation” sect ion on page 17-4 . Step 2 From the list of ma tchi ng records , choose the locat ion that you want to[...]

17-8 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 17 Location Co nfiguration Related Topics • Deletin g a Loc a tion, pa ge 17-6 • Resynchr onizing a Lo cation Ba ndwidth , page 17- 7[...]

CH A P T E R 18-1 Cisco Unified Communications Manager Administration Guide OL-18611-01 18 Physical Location Con figuration Physica l location s support th e De vice Mobility f eature. Ph ysical locations pro vide a m eans of distingu ish ing the pa rame te rs tha t re late to a sp ec ific geog raphi cal loc atio n fr om o the r para met ers. For e[...]

18-2 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 18 Physical Location Co nfiguration[...]

CH A P T E R 19-1 Cisco Unified Communications Manager Administration Guide OL-18611-01 19 Survivable Remote Site T ele phony Configuration Use the follo wing topics to add, u pdate, c opy , or delete a SRST reference: • SRST Refere nce Co nfiguration Se tting s, page 19-1 • Finding an SRST Reference, page 19-2 • Conf iguri ng an SRST Referen[...]

19-2 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 19 Survivable Rem o te S ite Telepho ny Co nfiguration Finding an SRST Reference Finding an SRST Reference Because y ou migh t have several SRST re fere nces in y our net work, Ci sco Un ified Com munica tio ns Manager lets you locate s pecif ic SRST references based[...]

19-3 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 1 9 Survivable Rem ot e Si te Telephony Co nfiguration Findi n g an SR ST Re f er ence Note Duri ng your wor k in a browser session, Cisco U nif ied Co mmunicati ons Mana ger Admi nistration r etains your SRST refe rence search pre ferences. If you navigate to other [...]

19-4 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 19 Survivable Rem o te S ite Telepho ny Co nfiguration Configuring an SRST Referenc e Configuring an SRST Reference The fo llowing pr oced ure de scr ibes how to a dd , upd at e o r c opy an SRST r efer en ce. Proc edure Step 1 Choose System > SRST . Step 2 Perfor[...]

19-5 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 1 9 Survivable Rem ot e Si te Telephony Co nfiguration Relate d Topics • Delete th e de vic e pools that are using t he SRST ref erence th at you want to delete. See the “De leting a Device Pool” secti on on page 9-13 . Proc edure Step 1 In th e menu ba r, choo[...]

19-6 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 19 Survivable Rem o te S ite Telepho ny Co nfiguration Related Topics[...]

CH A P T E R 20-1 Cisco Unified Communications Manager Administration Guide OL-18611-01 20 MLPP Doma in Configuration Use the follo wing topics to add, update, or delete MLPP domains: • MLPP Doma in C onfigurati on Se ttin gs, page 20-1 • Finding a n MLPP D oma in, page 20 -2 • Configuring a n ML PP D oma in, page 20 -3 • Deleting an MLPP D[...]

20-2 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 20 M LP P Domain Configuration Finding a n MLPP Domain Note Y ou can ad d se cure ML PP over SIP trun ks by con figuring a R eso urce Prio rity N ame spac e N etwork Domain and Re source Pri ority Namesp ace List. See Conf iguring a Resource Priority Nam espace Netwo[...]

20-3 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 20 MLPP Domai n Con figuration Configuring a n MLPP Domain Note T o reverse the sort order, click the up or down arrow , if av a ilab le, in the l ist head er . The win dow displays the item t hat you cho ose. Additional Information See the “Relate d T opics” s e[...]

20-4 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 20 M LP P Domain Configuration Related Topics record s, ref er to t he “ Accessing Dep endency Rec ords” section o n page A-2 . If you try to dele te an MLPP Domain that is in use, Cisco Unif ied Communications Manager displa ys an error message. Before deleting [...]

CH A P T E R 21-1 Cisco Unified Communications Manager Administration Guide OL-18611-01 21 Resource Priority Namespace Network Do main Configuration Use the follo wing topics to add, upda te, or d elete Re source Prior ity Namesp ace Netw ork Domain s: • Resource Prio rity Name space Netw ork Do main Conf iguration Settings, page 21-1 • Finding[...]

21-2 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 21 Resource Priority Namesp ace Netwo rk Do ma in C o nfiguration Finding a Resou rce Priority Na m es pace Netw ork Domain Additional Information See the “Relate d T opics” s ection on page 21-4 . Finding a Reso urce Priority Namespace Network Doma in Because y [...]

21-3 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 2 1 Resource Pri ority Names pace Netw ork Domain Conf ig urat ion Configuring a Resource Priority Namespace Network Domain Step 4 From the li st of records that display , cli ck the lin k for the record th at you want to v ie w . Note T o reverse the sort order, cli[...]

21-4 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 21 Resource Priority Namesp ace Netwo rk Do ma in C o nfiguration Deleti ng a Resour ce Priority Namespac e Network Domain Deleting a Reso urce Priority Name space Network Domai n This sec tion describes h o w to dele te a Resour ce Priority Namespace Ne twork Dom ai[...]

21-5 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 2 1 Resource Pri ority Names pace Netw ork Domain Conf ig urat ion Related To pics • Configuring a Translation Pattern, page 60-10 • Multile vel Prec edence and Pr eemption , Cisco Unified C omm unicat ions Manager F eatur es and Services Gu ide[...]

21-6 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 21 Resource Priority Namesp ace Netwo rk Do ma in C o nfiguration Related Topics[...]

CH A P T E R 22-1 Cisco Unified Communications Manager Administration Guide OL-18611-01 22 Resource Priority Namespace List Configuration Use the follo wing topics to add, update, or delete Resour ce Priority Nam espace Lists: • Resource Prio rity Namespa ce List Confi guration Se ttings, page 22-1 • Finding a R esourc e Prio ri ty Na mespa ce [...]

22-2 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 22 Resource Priority Namespace List Configuration Finding a Resou rce Priorit y Na mespac e Li st Finding a Resource Priority Namespace List Because y ou migh t have sev eral R eso urce Prio rity N ame spac e Li sts in y our network , Ci sco U nified Communi cations [...]

22-3 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 2 2 Resou rce Pri ority Nam es pace List Conf iguration Configuring a Resource Priority Namespace List Configuring a Resource Prio rity Namesp ace List This section descr ibes ho w to config ure a Resource Priorit y Namespace List in the Cisco Unif ied Communi cation[...]

22-4 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 22 Resource Priority Namespace List Configuration Related Topics Proc edure Step 1 Find the Resource Priori ty Namespace List b y using the procedure in the “Fi nding a Resour ce Prio rity Namespac e List” sec tion on page 22-2 . Step 2 From the lis t of matching[...]

CH A P T E R 23-1 Cisco Unified Communications Manager Administration Guide OL-18611-01 23 Enterpri se Parameters Config uration Enter pri se parame ters provide de fault setting s that a pply to all devices and se rv ices in th e same clust e r . (A cluster co mprises a set of Cisco Unified Commu nicati ons Manager s that share th e same data base[...]

23-2 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 23 Enterprise Parameters Configuration Synchronizing En terprise Parameters Wi th Affecte d D evices Synchronizin g Enterp rise Parameters Wi th Affected Devic es T o synchronize devices with Ente rprise Parameters t hat hav e undergone configuration chang es, perfor[...]

CH A P T E R 24-1 Cisco Unified Communications Manager Administration Guide OL-18611-01 24 Enterprise Phone Config uration In the Enterprise Phone Co nfig uration w indo w , you can conf igure p arameters that will apply to all phones tha t su ppo rt t hese par amete rs. Configuring Ent erprise Phone Parameters T o configure par am eters i n the En[...]

24-2 Cisco Unified Communications Manager Administration Guide OL-18611-01 Cha p ter 2 4 En terpr ise P hon e C onf i gurat ion Configuring Enterp rise Phone Pa ram e ters[...]

CH A P T E R 25-1 Cisco Unified Communications Manager Administration Guide OL-18611-01 25 Service Parameters Config uration Servic e pa rame ter s f or Cisc o Un ified Co mmuni ca tio ns Ma nage r allow you to c on figure d ifferent services on selected serv ers. Y ou can view a list of paramet ers and their descr iptions b y clicking the question[...]

25-2 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 25 S ervice Parameters Configuration Configuring Servic e Parameters for a Service on a Serve r • Netwo rk services, which displa y under Cont rol Center –Network Se rvices in Cisco Unif ied Serviceab ility, al ways display as acti ve in the Service P arameters C[...]

25-3 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 2 5 Service Par ameters Confi gura tion Displaying Parameters for a Ser vice Proc edure Step 1 Choose System > Service Para meter s . Step 2 From th e Server d rop -down li st b ox, choo se a server . Step 3 From the Ser vice dro p-down list box, cho ose the ser v[...]

25-4 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 25 S ervice Parameters Configuration Related Topics Step 3 From the Ser vice dro p-down list box, cho ose the servi ce for whic h you want to display th e servic e paramete rs on all server s in a cluster . Note The Service P arameter Conf iguration windo w displays [...]

CH A P T E R 26-1 Cisco Unified Communications Manager Administration Guide OL-18611-01 26 Phone Security Profile Co nfiguration For informat ion on configuri ng and appl ying a phone security pr ofile, refer t o the Cisco Unified Communicatio ns Mana ger Security Guide . The Phon e Sec uri ty Pr ofile wind ow incl udes secu ri ty-re la ted se ttin[...]

26-2 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 26 Phone Security Profile Configuration[...]

CH A P T E R 27-1 Cisco Unified Communications Manager Administration Guide OL-18611-01 27 SIP Trunk Security Profile Configuration For informat ion on configuring an d appl ying a SIP trunk sec urity pr ofile, refer to the C i sc o U n ifie d Communicatio ns Mana ger Security Guide . The SIP T runk Secur ity Prof ile windo w includes sec urity - r[...]

27-2 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 27 SIP Trunk Security Profile Configuration[...]

CH A P T E R 28-1 Cisco Unified Communications Manager Administration Guide OL-18611-01 28 CUMA Server Security Profile Configuratio n For informatio n on conf iguring a Cisco Unity Mo bility Adv antage (CUMA) ser ver security p rofile , see the Cisco U nifie d Communicatio ns Manag er Security Guide . F or inf ormation on settin g up a security pr[...]

28-2 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 28 CUMA Server S ecurity Profile Configuration[...]

CH A P T E R 29-1 Cisco Unified Communications Manager Administration Guide OL-18611-01 29 Application Se rver Configuration The fo llowing top ics provide info rmat ion abou t working with and configuri ng appli cation ser vers in Cisco Unified C omm unic ation s M ana ger A d minist rat ion: • Applicat ion Server Configuration Settin gs, page 2[...]

29-2 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 29 Application Server Co nfiguration Finding an App lication Server Finding an Application Server The fo llowing procedure describ es how to f ind and lis t applicat ion servers. Proc edure Step 1 Choose System > A pplication Ser ver . The Fi nd and L ist App lica[...]

29-3 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 2 9 Applic at ion Server Confi gur ation Confi guring Applicatio n Servers Note T o add addition al sear ch cr ite ria , clic k the + b utton. When yo u ad d c ri teria, the syst e m se ar ch es for a r ecord that matches all crit eria tha t you sp ecify . T o remo v[...]

29-4 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 29 Application Server Co nfiguration Deleting an A ppl ic ation Server Step 2 Perform on e of the followings tasks: • T o copy an exi stin g app lic at ion s er ver , loca t e t he se rver that you want t o copy a s des cr ibed in Finding an Ap plicati on Server, p[...]

29-5 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 2 9 Applic at ion Server Confi gur ation Related To pics Related Topics • Applicat ion Server Configuration Settin gs, page 29-1 • Finding an Ap plicati on Server, p age 29-2 • Conf igur ing Ap pli catio n Ser ver s, page 29-3 • Deleting an Application Serv e[...]

29-6 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 29 Application Server Co nfiguration Related Topics[...]

CH A P T E R 30-1 Cisco Unified Communications Manager Administration Guide OL-18611-01 30 License Unit Report This chapte r cont ains inf o rmation on th e follo wing t opics: • Gene rat ing a Lic ens e Unit Re port, page 30-1 • Related T opi cs , p ag e 30-2 Generating a License Unit Re port Use the license unit re port to display the total l[...]

30-2 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapt er 30 L icense Unit Repor t Related Topics Step 2 The Lic ense Unit Re port wind o w displays . This wind ow displays the numb er of pho ne licen ses, numbe r of node li cense s, a nd software lice nse version s. Phon e an d n ode licen se s tha t a re available displ [...]

CH A P T E R 31-1 Cisco Unified Communications Manager Administration Guide OL-18611-01 31 License Unit Calculator This chapte r cont ains inf o rmation on th e follo wing t opics: • Calcula ting Lic ense Uni ts, page 31-1 • Related T opi cs , p ag e 31-2 Calculating License Units Use this windo w to calculate th e number of phone uni t license[...]

31-2 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 31 License Unit Calculator Related Topics Related Topics • Calcula ting Lic ense Uni ts, page 31-1 • Licen se Unit Repo rt, page 30-1 • License File Uplo ad, pag e 32-1 • Licen sing , Cisco Unified Com munica tions Manager Syste m G uide • Cisco Unif ied Se[...]

CH A P T E R 32-1 Cisco Unified Communications Manager Administration Guide OL-18611-01 32 License File Upload License f iles contain the informat ion that is needed to enforce l icenses for Cisco Unif ied Commun icat ions Mana ger . T his ch ap ter cont ai ns th e following topic s o n uploa ding li cens e files: • Sta rting the Li cense Manager[...]

32-2 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 32 License File Upload Obtaining a L icense Fi le Step 5 If you want to stop the Licen se Manage r service , click Stop . Step 6 If you w ant to restar t the L icense Ma nager , click Rest art . Additional Information See the Related T opics, page 32-7 . Obtaining a [...]

32-3 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 3 2 License File Up load Obtaining a License File Proc edure Step 1 Enter the Product Au thoriza tion Ke y (P A K) that yo u received with your Cis co Unified Commun icatio ns Manager or phone ord er in the License Registration web t ool at http://www .cisco.com/go/l[...]

32-4 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 32 License File Upload Obtaining a L icense Fi le Step 3 Click Submit . Step 4 Follow the system prompts. Y ou must ent er the M AC address of the Ethern et 0 NI C of the first node of the Cisco Uni fied Communicat ions Manage r clus ter . Y ou must also enter a vali[...]

32-5 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 3 2 License File Up load Uploading a Licens e File Step 5 If your s ystem requires add itional de vice license unit s , you can ob tain licenses for ne w dev ices that you are adding to the u pgraded sy stem. F o r detailed instructions , see the “New Cis co Unif i[...]

32-6 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 32 License File Upload Uploadin g a License File comp lete the upgr ade to Cisco Unified Commu nicati ons Manage r 7.1, uplo ad the soft ware feature license that is requ ired for Cisco Unifie d Communications Manage r 7.1 in Cisco Unified Communication s Manager Adm[...]

32-7 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 3 2 License File Up load Deleting a Lice nse File Name Deleting a Licens e File Name Y o u canno t delete a license file na me throug h Cisco Un ified Communic ations Ma nager Adm inistratio n. For informatio n on ho w to delete a licen se f ile name, refer to the Co[...]

32-8 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 32 License File Upload Related Topics[...]

CH A P T E R 33-1 Cisco Unified Communications Manager Administration Guide OL-18611-01 33 License Capabilities Assignment Configuration Use the follo wing topics to add or update a license capabilit ies assignment: • License Capabilit ies Assignment Configur ation Settings, p age 33-1 • Finding a Licens e Capabilities Assignment, pa ge 33-2 ?[...]

33-2 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 33 Lic ense Ca pabi lities Assignment Co nfiguration Finding a Lice nse Capabi li ti es Assignm ent Finding a Licen se Capabil ities Assignmen t Because you might ha ve se ver al license c apabilities a ssignments for use rs in your n etwork, Cisco Unif ied Communica[...]

33-3 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 3 3 Licens e Capabilities Assignm ent Configuratio n Configuring the Capabilities Assignments for One User Step 4 From the li st of records that display , cli ck the lin k for the record th at you want to v ie w . Note T o reverse the sort order, click the up or down[...]

33-4 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 33 Lic ense Ca pabi lities Assignment Co nfiguration Related Topics Note Y ou can assign licenses for up to 250 u sers when you are us ing the bulk assignment ca pability . Proc edure Step 1 Choose System > Licensing > Capabilit ies Assignment . The Find a nd L[...]

CH A P T E R 34-1 Cisco Unified Communications Manager Administration Guide OL-18611-01 34 Autoregistration Configuration This sec tion co ver s the f ollo w ing topi cs on aut oregistrat io n conf iguration: • Autoregistra tion Con figuration Se tti ngs, p age 34- 1 • Enab lin g A uto registr ation, page 34 -3 • Disabling Auto registra tion,[...]

34-2 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 34 Autoregistration Configuration Autoregistrat ion Configurat ion Settings Endi ng D irecto ry Number Enter the last direc tory numbe r to use for au toregist ration of devices. Spe cifyi ng a ran ge of d irect ory numb ers in the St art ing Direct ory Number and En[...]

34-3 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 3 4 Autoreg is tr ati on Configuration Enabl ing Autor egistrat ion Enabling Autoregi strati on This section descr ibes ho w to enable autore gistration for ne w de vices. Cautio n Cisco Unified C ommunic ations Ma nager disables autoregist ration by default. Ena bli[...]

34-4 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 34 Autoregistration Configuration Disabling Aut oregistrat ion This gr oup serves as the defau lt Cisco U nified Co mm unicat ion s M anag er g rou p f or devices tha t autore gister . Ensure that the Selected Cisco Unif ied Communications Managers list for this grou[...]

34-5 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 3 4 Autoreg is tr ati on Configuration Reusing Auto registratio n Numbers Step 5 Repeat Step 2 throu gh Step 4 fo r each Cisc o Unified Commu nications M anager where you want to disable a utoregistra tion. Additional Information See the “Relate d T opics” s ecti[...]

34-6 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 34 Autoregistration Configuration Related Topics Related Topics • Autoregistra tion Con figuration Se tti ngs, p age 34- 1 • Enab lin g A uto registr ation, page 34 -3 • Disabling Auto registra tion, page 34-4 • Reusing Aut oregistration N umbers, pa ge 34-5[...]

CH A P T E R 35-1 Cisco Unified Communications Manager Administration Guide OL-18611-01 35 Geolocation Configuration The System > Geo location Configuration menu op tio n in Cisc o Unif ied C ommun icat ions Mana ger Administratio n allows c onfi guration of geog raphic locati ons for use with ge ographic locat ion f ilters and logical p artitio[...]

35-2 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 35 Geolocation Co nfiguration[...]

CH A P T E R 36-1 Cisco Unified Communications Manager Administration Guide OL-18611-01 36 Geolocation Filter Configuration The System > Geolocation Filter menu option in Cisco Unif ied Communications Ma nager Admin istration allows configurat ion of geogr aphic locatio n filters for use w ith geogr aphic loc ations an d logical p artition polic[...]

36-2 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 36 Ge o l ocation Filter Configuration[...]

P AR T 3 Call Routing C onf iguration[...]

[...]

CH A P T E R 37-1 Cisco Unified Communications Manager Administration Guide OL-18611-01 37 Automated Alternate Routing Group Configuration Use the following topics t o find, add, upd ate, or delete AAR gr oups: • AAR Grou p C onf igurat ion Set ting s, page 37-1 • Finding an AAR Grou p, page 37-3 • Configuring an AAR Grou p, page 37-4 • Del[...]

37-2 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 37 Automated Alternate Routing Group Configuration AAR Group Confi gu ration Settin gs Ta b l e 37- 1 describ es the AAR grou p co nfigurati on se tting s. For re late d p roce dures, se e t he “Re l at e d T opics” sect ion on p age 37- 5 . Additional Informatio[...]

37-3 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 3 7 Automat ed Alternat e Rout ing Group Conf iguration Finding an AAR Group Finding an AAR Grou p Because you mi ght have se veral automate d alterna te routing (A AR) group s in your network, Cisco Unified Communi cations Mana ger lets you locate specific AAR group[...]

37-4 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 37 Automated Alternate Routing Group Configuration Configuring an AA R Group Configuring an AAR Group The following pr oced ure descr ibes how to con figure a n AAR g rou p. Proc edure Step 1 Choose Call Routing > AAR Gro up . The Find an d List Autom ated Altern [...]

37-5 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 3 7 Automat ed Alternat e Rout ing Group Conf iguration Related To pics Proc edure Step 1 Choose Call Routing > AAR Gro up in the menu bar . Step 2 Locat e th e AA R g rou p tha t you wa nt t o del ete . See the “ Finding an AAR Group” sec tion on page 37-3 . [...]

37-6 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 37 Automated Alternate Routing Group Configuration Related Topics[...]

CH A P T E R 38-1 Cisco Unified Communications Manager Administration Guide OL-18611-01 38 Application Dial Rules Co nfigu ration The follo wing sections describe dia l rules conf iguration : • Applicatio n Dial Rule Confi guration Se ttings, page 38-1 • Finding a Di al Rul e, pa ge 38-2 • Conf iguring Dial Ru les, page 38-3 • Deleting a Di[...]

38-2 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 38 Application Dial Rules Configuration Finding a Dial Rule Additional Information See the “Relate d T opics” s ection on page 38-5 . Finding a Dial Rule Because you might have sev eral dia l rules in your ne twork, Cisco Un ified Communicati ons Manage r lets yo[...]

38-3 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 3 8 Applic ation Dial Rules Configur ation Configuring Dial R ules Note T o add addition al sear ch cr ite ria , clic k the + b utton. When yo u ad d c ri teria, the syst e m se ar ch es for a r ecord that matches all crit eria tha t you sp ecify . T o remo ve criter[...]

38-4 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 38 Application Dial Rules Configuration Deleting a Di al Rule Note If mor e than one dial rule e xists, you can ch ange the priority of the dial rules. See the “Rep rior itizing a D ial Rule” sec tion on page 38-4 . Additional Information See the “Relate d T op[...]

38-5 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 3 8 Applic ation Dial Rules Configur ation Related To pics Note Y ou ca n also change the priori ty by starting from the Applica tion Dial Rule s Configuration windo w . Step 2 In the Find and Li st Appli cati on Dial Rules wind o w , choose a dial rule an d click th[...]

38-6 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 38 Application Dial Rules Configuration Related Topics[...]

CH A P T E R 39-1 Cisco Unified Communications Manager Administration Guide OL-18611-01 39 Directory Lookup Dial Rules Configuration This section contain s the follo wing topics: • Director y L ookup D ial Rul e Co nfigurat ion Setti ngs , pa ge 39 -1 • Finding a Di rec tory Lo okup Dia l Ru le, pa ge 39-2 • Configuring D ire cto ry Lo okup D[...]

39-2 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapt er 39 Director y Lookup Dial R ules Con figura tion Finding a Direct ory Lookup Dial Rule Finding a Di rec tory Looku p Dial Rule Use the following procedur e to loca te direc tory look up dial ru les. Note Duri ng your wor k in a browser session, Cisco U nif ied Co mm[...]

39-3 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 3 9 Direct ory Lookup Dial Rule s Configura tion Confi guring Direc tory Lookup Dial Ru les Note Y ou ca n delete multiple re cords fr om the data base by chec king the che ck boxes next to the appro priate r ecord a nd cli cking Delete Select ed . Y ou can delete al[...]

39-4 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapt er 39 Director y Lookup Dial R ules Con figura tion Deleting a Di rectory L ookup Dia l Rule Deleting a Direct ory Lo okup Di al Rule Perform t he f oll owing proc edur e to de lete a di rec tory loo kup di al rul e. Proc edure Step 1 Choose Call Routing > Dial Rule[...]

CH A P T E R 40-1 Cisco Unified Communications Manager Administration Guide OL-18611-01 40 SIP Dial Rules Configuration The fol lo wing sec tio ns des cri be SIP dial rules conf igurati on: • SIP D ial Rule Conf igur ation Set ting s, pa ge 40-1 • Finding a SIP D ial Rul e, page 40 -3 • Conf iguring SIP Dial Rules, page 40-4 • Deleting a SI[...]

40-2 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 40 SIP Dial Rules Configuration SIP Dial Rule Config uration Settings Ta b l e 40- 1 describes th e a vailable se ttings in the SIP Dial Rules Conf iguration windo w . For mor e inform ation a bout relat ed proce dure s, see the “R elated T op ics ” sectio n on p[...]

40-3 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 40 SIP Dial Rule s Con figuration Finding a SI P Dial Rule Finding a SIP Dial Rule Because y ou may have sev eral SIP dial r ules in yo ur network, Cisc o Unified Comm unication s Manager lets you locate spe cifi c SIP dial rules based on specif ic criteria. Use the [...]

40-4 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 40 SIP Dial Rules Configuration Configuring SIP Dial Rules Step 3 Click Fin d . All or matc hing reco rds disp lay . Y ou can ch ange the number of items tha t display on ea ch page by choosin g a different value from the Rows per Page drop-down list box. Note Y ou c[...]

40-5 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 40 SIP Dial Rule s Con figuration Configuri ng SIP Dial Ru les Step 7 Depen ding on the t ype of di al patter n that y ou want to crea te, clic k Add Patter n or Add PLAR (Pri va te Line Aut omatic Ringd own [PLAR]). Note The Add PLAR button only di splays for 7940_7[...]

40-6 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 40 SIP Dial Rules Configuration Configuring SIP Dial Rules Note Y ou mu st configure the pound sign in the patter n field for it to be valid fo r 7940_796 0_O THER. • Asteri sk (*) matches o ne or more chara cte rs . Th e * g ets p ro ce ssed as a wildcard ch ar ac[...]

40-7 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 40 SIP Dial Rule s Con figuration Deleting a SIP Dial Rule Ta b l e 40- 3 provides some example SIP di al rules for the 7940_79 60_O THER dial rules. Deleting a SIP Dial Rule Perform th e follo wing procedu re to del ete a SI P dial r ule. Proc edure Step 1 From C is[...]

40-8 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 40 SIP Dial Rules Configuration Resetting a SIP Dial Rule Resetting a SIP Dial Rule Perform the fo llowing pr ocedure to re se t or re st art the ph one tha t is runn ing SIP whe n the SIP dial r ule gets up dat ed, s o t he pho ne get s u pdat ed w ith th e new SIP [...]

40-9 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 40 SIP Dial Rule s Con figuration Related To pics Step 6 Click Sa ve . Step 7 Click A pply Config . The Apply Conf iguration Info rmation dialog di splays. Step 8 Click OK . Additional Information See the “Relate d T opics” s ection on page 40-9 . Related Topics [...]

40-10 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 40 SIP Dial Rules Configuration Related Topics[...]

CH A P T E R 41-1 Cisco Unified Communications Manager Administration Guide OL-18611-01 41 Route Filter Configuration Use the follo wing topics to add, u pdate, c opy , or delete a route f ilter: • Route Filter Conf iguration Settings, page 41-1 • Finding a Route Filte r , page 41-2 • Conf iguring a Route Filter , page 41-4 • Adding and Edi[...]

41-2 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 41 R oute Filter Configuration Fi nding a Ro ute Filt er Ta b l e 41- 1 describes the route f ilter configu ration settings. Additional Information See the “Relate d T opics” s ection on page 41-10 . Finding a Route Filter Because yo u might h ave se veral route [...]

41-3 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 4 1 Route Filt er Conf i guration Finding a Rout e Filter Proc edure Step 1 Choose Call Routing > Route Filter . The Find an d List Route Filters win do w displa ys. Records from an acti ve (p rior) quer y may also d isplay in the windo w . Step 2 T o f ind a ll r[...]

41-4 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 41 R oute Filter Configuration Configuring a Rou te F ilte r Configuring a Route Fi lter The fol lo wing proce dure desc ribes ho w to conf igure a route f ilter . Proc edure Step 1 From C isco Unified Com mu nica tions M anag er A dm inist ratio n, ch oose Call Rout[...]

41-5 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 4 1 Route Filt er Conf i guration Removing Route Fi lter Clauses Step 4 Choose the route f ilter tags and operat ors and enter data, wh ere appropr iate, to cre ate an additiona l clause for this rout e filte r . Note F or help with entering d ata for route f ilter t[...]

41-6 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 41 R oute Filter Configuration Synchronizing a Ro ute Filter With Af fec te d Devices Additional Information See the “Relate d T opics” s ection on page 41-10 . Synchronizin g a Route Filter W ith Affected Devic es T o sync hronize devices wit h a route filter th[...]

41-7 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 4 1 Route Filt er Conf i guration Route Filter Tag Descriptions record s, see the “ Accessing Dependency Record s” section on pa ge A-2 . If you try to delete a rou te f ilter that i s in use, Cisc o U nified C omm unic atio ns M ana ger displ ays a n erro r me s[...]

41-8 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 41 R oute Filter Configuration Route Filter Ta g Desc riptions Route f ilter tags v ary dependin g on th e numberin g plan t h at you choose f rom the Numbering Plan drop-down list box on the R oute Filte r Configurati on window . Ta b l e 41-2 describes the rou te f[...]

41-9 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 4 1 Route Filt er Conf i guration Route Filter Tag Descriptions Route f ilte r ta g operator s deter mine whether a ca ll is f iltered based on the existenc e, and sometime s the contents , of the di aled-digi t string that is ass ociated with that tag. The o perato [...]

41-10 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 41 R oute Filter Configuration Related Topics Cautio n Do no t e nt er route f ilt er tag v a lues for tag s th at ar e u s in g th e operators E XIST S , DOE S-NO T -EXIS T , or NO T -SE LECTED . Exam ples Exam ple 1: A ro ut e filte r th at use s AR EA -COD E and [...]

CH A P T E R 42-1 Cisco Unified Communications Manager Administration Guide OL-18611-01 42 Route Group Configuration Use the fo llowing topics t o add or de lete a r out e group or to add devices to or to remove devices from a route gro up: • Route Gr oup Configur ation Se tting s, pa ge 42-1 • Finding a R oute Gro up, p age 42- 3 • Configuri[...]

42-2 Cisco Unified Communications Manager Administration Guide OL-18611-01 Ch ap ter 42 Route Grou p Co nf igur ation Route Group Co nfi gu ration Settings Distribution A lgorithm Choose a distri bution alg orithm f rom th e option s i n the dr op- down lis t box: • T o p Down—If you choose this distri bution algorit hm, Cisco Unif ied Communic[...]

42-3 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 4 2 Route Gro up Con figuration Finding a Rou te Group Additional Information See the “Relate d T opics” s ection on page 42-7 . Finding a Route Gr oup Because you might have se v eral route gr oups in your net work, Cisco Unified Com munications Ma nager lets yo[...]

42-4 Cisco Unified Communications Manager Administration Guide OL-18611-01 Ch ap ter 42 Route Grou p Co nf igur ation Configuring a Rou te G rou p Step 2 T o f ind a ll re c ords i n the dat abas e, ensu re the dia log bo x is em pty; go t o Step 3 . T o filter or search records • From the dro p-down list box , select a se arch pattern. • Speci[...]

42-5 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 4 2 Route Gro up Con figuration Adding Device s to a Route Group Step 3 In the Ro ute Gro up Con figuratio n wind ow that d isplay s, en ter a na m e i n the Route Gr oup Nam e field. The name can conta in up to 50 alp hanumeri c characters and can contain any combin[...]

42-6 Cisco Unified Communications Manager Administration Guide OL-18611-01 Ch ap ter 42 Route Grou p Co nf igur ation Removing De vices fro m a Rout e Group Additional Information See the “Relate d T opics” s ection on page 42-7 . Removing Devices from a Route Group Y o u can remove devices from a ne w route gro up or from an existing rout e gr[...]

42-7 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 4 2 Route Gro up Con figuration Related To pics Proc edure Step 1 Choose Call Routing > Ro ute /Hun t > Route Gr oup . Step 2 Locat e t he r out e gr ou p tha t y ou want to de lete . See t he “Fi nding a Rou te Group ” section on page 42-3 . Step 3 Check t[...]

42-8 Cisco Unified Communications Manager Administration Guide OL-18611-01 Ch ap ter 42 Route Grou p Co nf igur ation Related Topics[...]

CH A P T E R 43-1 Cisco Unified Communications Manager Administration Guide OL-18611-01 43 Route List Configuration A route list associ ates a se t of rout e groups in a spec ified priority order . A route l ist then associates with one or more route pa tterns an d determ ines the or der in wh ich thos e route grou ps are a ccessed. Th e order cont[...]

43-2 Cisco Unified Communications Manager Administration Guide OL-18611-01 Cha p ter 43 Route List C onfi g urati o n Adding a Route L ist Proc edure Step 1 Choose Call Routing > Ro ute /Hun t > Rout e List . The Find an d List Rou t e Li sts wind ow displays. R ec ords fr om a n ac tive (prior) query ma y als o displ ay in the windo w . Step[...]

43-3 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 43 Route List Conf igu rat io n Adding a Ro ute List Step 3 In the Rout e List Name field, en ter a name. The name can co mpris e up to 50 alph anumeri c charac ters and can co ntain any combinat ion of spac es, periods (. ), hyphen s (-), and underscor e char acte r[...]

43-4 Cisco Unified Communications Manager Administration Guide OL-18611-01 Cha p ter 43 Route List C onfi g urati o n Adding Route G roups to a Rout e L ist Additional Information See the “Relate d T opics” s ection on page 43-7 . Adding Route Groups to a Ro ute List Y o u can add route gr oups to a n e w route list or to an exist ing route lis[...]

43-5 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 43 Route List Conf igu rat io n Rem oving R oute Grou ps fr om a Ro ute Li st Note For more inf orm ation on c alle d party tr ansfo rma tions, see “Called P art y Numb er T ransformations Set tings” in the Cisco Unified Communic ations Manager System Guide . Ste[...]

43-6 Cisco Unified Communications Manager Administration Guide OL-18611-01 Cha p ter 43 Route List C onfi g urati o n Changing the Ord er of Route Group s i n a Route List Changing the Orde r of Route Group s in a Route List Cisco Unified Commun ications Man ager accesses rout e groups in the orde r i n which they appear in th e route list. The f o[...]

43-7 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 43 Route List Conf igu rat io n Deleting a Rou te List Step 6 Click OK . Additional Information See the “Relate d T opics” s ection on page 43-7 . Deleting a Rout e List The Cisco Unif ied Commun ications Manag er associates a route lis t with a route patter n. Y[...]

43-8 Cisco Unified Communications Manager Administration Guide OL-18611-01 Cha p ter 43 Route List C onfi g urati o n Related Topics • Deletin g a Route Li st, pa ge 43 -7 • Understa ndin g Rout e Pl ans , C isc o Un ified C omm un icat ion s Ma nager Sys tem Gui de • Understan ding Ho w Presence W orks with Route Li sts , Cisco Unified Commu[...]

CH A P T E R 44-1 Cisco Unified Communications Manager Administration Guide OL-18611-01 44 Route Pattern Configu ration Use the follo wing topics to find, add, update, cop y , or d elete a route p attern: • Route Pattern C onfigura tion Se ttin gs, pa ge 44-1 • Finding a R oute Patte rn , p age 44- 10 • Conf iguri ng a Rou te P att ern, pa ge[...]

44-2 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 44 Ro ute Pattern Co nfiguration Route Pattern Conf ig urat ion Settings Ta b l e 44- 1 describes the a vailable f ields in the Route Patter n Confi guration windo w . For related procedu res, se e the “Related T opics” s ection on page 44-13 . Ta b l e 44-1 Rout[...]

44-3 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 44 Route Pattern Configuration Route Pattern Configuration Se ttings Route Filter If your ro ute pat tern includ es the @ w ildcard, you may c hoose a r oute f ilter . The optiona l act of choo sing a rout e filter restrict s certai n number pat terns . The route f i[...]

44-4 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 44 Ro ute Pattern Co nfiguration Route Pattern Conf ig urat ion Settings Route Opti on The R oute Opti on design ation indicates wheth er you want this r oute p attern to be used for routing calls (such as 9.@ or 8[2-9]X X) or for block ing cal ls. Choose the Route t[...]

44-5 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 44 Route Pattern Configuration Route Pattern Configuration Se ttings Author izatio n Le vel Enter the author ization le vel fo r the route pattern. The number th at you spec ify in this f ield determin es the minimum author ization le vel that is needed to succ essfu[...]

44-6 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 44 Ro ute Pattern Co nfiguration Route Pattern Conf ig urat ion Settings Calling Name Pres en tati on Ci sco U nified Co mmu ni cati ons Man ag er us es cal li ng na me pre sen tati on (CNIP/CNIR) as a supplementa ry service to allo w or restrict the orig inating cal[...]

44-7 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 44 Route Pattern Configuration Route Pattern Configuration Se ttings Calling Part y Number ing Plan Choose the f or mat for the numbe rin g pl an i n ca llin g pa rty dire c tory num bers. Cisco Un ified Communic ations Ma nager set s the cal ling DN numbering plan. [...]

44-8 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 44 Ro ute Pattern Co nfiguration Route Pattern Conf ig urat ion Settings Conn ect ed N a me Pres en tati on Cisco U nif ied Commun icat ion s Manage r uses conn ected name pr esenta tion (CONP/CONR) as a supplemen tary service to allo w or restrict the called party n[...]

44-9 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 44 Route Pattern Configuration Route Pattern Configuration Se ttings Call ed Part y Numb er Ty p e Choo se the f orm at for the numbe r ty pe in ca ll ed pa rty di rec tory n umb er s. Cisco Unif ied Communicatio ns Manager sets the called directory number (DN) ty pe[...]

44-10 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 44 Ro ute Pattern Co nfiguration Finding a Route Pattern Additional Information See the “Relate d T opics” s ection on page 44-13 . Finding a Route P attern Because you m ight have sev eral r oute pa tterns i n your network, C isco U nified Comm unication s Mana[...]

44-11 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 44 Route Pattern Configuration Configuring a Route Pa ttern Step 2 T o f ind a ll re c ords i n the dat abas e, ensu re the dia log bo x is em pty; go t o Step 3 . T o filter or search records • From th e first drop- down li st bo x, sele ct a se arc h p aram eter[...]

44-12 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 44 Ro ute Pattern Co nfiguration Deleting a Route Pat tern T imesaver Assigning 8XXX to a gate way routes all directo ry numbers 8000 to 8999 out the gate way . Similar ly , 82XX r outes dir ectory nu mbe rs 82 00 t o 829 9. See t h e “Special Chara cters and Sett[...]

44-13 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 44 Route Pattern Configuration Related To pics Step 3 Check th e chec k box of the rou te patte rn that you want to dele te and cl ick Delete Selec ted . A message th at displ ays stat es that yo u ca nno t un do t his a ction . Step 4 T o delete the route pattern ,[...]

44-14 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 44 Ro ute Pattern Co nfiguration Related Topics[...]

CH A P T E R 45-1 Cisco Unified Communications Manager Administration Guide OL-18611-01 45 Line Group Configu ration Use the follo wing topics to add or delete a line group or to add directory number s to or to remov e directo ry nu mbe rs fr om a l ine grou p: • Line Group Co nfiguration Se tting s, page 45-1 • Finding a Li ne G roup, p age 45[...]

45-2 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapt er 45 Line Grou p C onf i g urati on Line Group Conf iguration Set tings Ta b l e 45- 1 describ es t he li ne gr ou p con figuration set tings. Ta b l e 45-1 Line Gr oup Configur ation S et tings Field Description Line Group Information Line G ro up N ame Enter a name [...]

45-3 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 4 5 Line Gro up Configu rat ion Line Gro up Configu ration S ettings Hunt Options No Answer For a giv e n distribution al gorithm , choose a hun t option for Cisco Unified Communica tions Ma nager to use if a call i s distributed to a mem ber of a line group t hat do[...]

45-4 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapt er 45 Line Grou p C onf i g urati on Line Group Conf iguration Set tings Busy F o r a giv e n distribution al gorithm , choose a hun t opti on for Cisco Unified Communica tions Ma nager to use if a call i s distributed to a mem ber of a line group tha t is busy . Choos[...]

45-5 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 4 5 Line Gro up Configu rat ion Line Gro up Configu ration S ettings Not A vailable For a giv e n distribution al gorithm , choose a hun t option for Cisco Unified Communica tions Ma nager to use if a call i s distributed to a mem ber of a line group t hat is not ava[...]

45-6 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapt er 45 Line Grou p C onf i g urati on Finding a Line Group Additional Information See the “Relate d T opics” s ection on page 45-10 . Finding a Line Group Because y ou ma y have several line gr oups i n yo ur ne twork, C isco U nified Com mu nicat ions M anag er let[...]

45-7 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 4 5 Line Gro up Configu rat ion Fi nd ing a Line Grou p Proc edure Step 1 Choose Call Routing > Ro ute /Hun t > Line Gr oup . The Fi nd and List L ine Gr oups wi ndow displays . Reco rds from an activ e (pr ior) que ry may also di splay in the windo w . Step 2 [...]

45-8 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapt er 45 Line Grou p C onf i g urati on Configuring a Li ne Group Configuring a Lin e Group The fo llowing proced ure descr ibes how to configure a lin e group. Befo re Yo u Begin Y o u must define one or mor e directory number s before perfor ming this procedu re. Proc e[...]

45-9 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 4 5 Line Gro up Configu rat ion Removing Members fro m a Line Group Proc edure Step 1 Choose Call Routing > Ro ute /Hun t > Line Gr oup . Step 2 Locate the line gr oup to which you wa nt to add a member . See the “Findi ng a L ine Grou p” se ction o n page [...]

45-10 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapt er 45 Line Grou p C onf i g urati on Deleting a Li ne Group Deleting a Line Gro up The fo llowing proced ure descr ibes how to dele te a line group. Befo re Yo u Begin Y o u canno t del et e a line group that one or more ro ute/hu nt lists r efere nces. T o find o u t[...]

45-11 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 4 5 Line Gro up Configu rat ion Related To pics • Remo ving Mem bers fr om a Lin e Grou p, pa ge 45-9 • Delet ing a Line Gr oup , pa ge 45 -10 Rout e Li sts an d R o ute G rou ps • Adding a R oute Lis t, p age 43-2 • Adding Ro ut e G rou ps to a R out e L is[...]

45-12 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapt er 45 Line Grou p C onf i g urati on Related Topics[...]

CH A P T E R 46-1 Cisco Unified Communications Manager Administration Guide OL-18611-01 46 Hunt List Configuration A Hunt List list s a set of Line gr oups in a specific orde r . A hunt list then associ ates with one or more hunt pilot s and dete rmine s the order i n which those line gro ups are acce ssed. Th e order con trols the progress of the [...]

46-2 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 46 Hunt List Configuration Adding a Hu nt List Proc edure Step 1 Choose Call Routing > Ro ute /Hun t > Hunt L ist . The Find and List Hunt Lists window displays. Records from a n active (prior) q uery may a lso display in the window . Step 2 T o f ind a ll re c[...]

46-3 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 4 6 Hunt Li st Configura tion Adding a Hunt L is t Step 3 In the N ame fie ld, en te r a na m e. T he na m e ca n co mp rise up t o 50 al p ha num eric ch ar act er s a nd can conta in any combi nati on o f spac es, peri ods (. ), hyphens (-), and unders core ch arac[...]

46-4 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 46 Hunt List Configuration Adding Li ne Groups t o a Hunt Li st Adding Line Grou ps to a Hunt List Y o u can add li ne groups t o a new hunt list or to an existing hunt list. Line gr oups can exis t in one or mor e hunt li sts . The foll owing pr oced ure d esc rib e[...]

46-5 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 4 6 Hunt Li st Configura tion Removing Line Groups from a Hunt List Removing Line Grou ps from a Hun t List Y o u can re mov e line g roups from a new hunt list or from an exi s t ing hunt l ist. The f ollowing proced ure describe s r emoving a li ne g rou p from a n[...]

46-6 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 46 Hunt List Configuration Synchronizing a H unt List Wi th Affected Li ne Groups Synchronizin g a Hunt List With Affe cted Line Gro ups T o synchroni ze line groups with a hunt list that has unde rgone configurat ion change s, perform the follo wing procedure, which[...]

46-7 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 4 6 Hunt Li st Configura tion Related To pics Step 4 T o delete the hunt list, click OK or to cancel th e action, click Can cel . Cautio n Y o u cannot delete a hun t list if it is associ ated with one or more hunt pilots. Additional Information See the “Relate d T[...]

46-8 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 46 Hunt List Configuration Related Topics[...]

CH A P T E R 47-1 Cisco Unified Communications Manager Administration Guide OL-18611-01 47 Hunt Pilot Configuration Use the follo wing topics to add, config ure, or delete a hunt pilot: • Hunt Pilo t Conf iguration Se ttings, page 47- 1 • Finding a Hun t Pil ot, page 47 -11 • Conf iguring a Hunt Pilot, page 47-12 • Deleting a Hunt Pilo t, p[...]

47-2 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 47 Hunt Pilo t Configuration Hunt Pilot Co nfigur ation Se ttings Ta b l e 47 -1 Hunt Pilot Configur ation Settin gs Field Description Patte rn De fini tion Hunt Pilot Enter t he hu nt p ilo t, inc lud ing n um bers a nd w il dcards (do no t use spac es); f or e xamp[...]

47-3 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 47 Hunt Pilot Conf igu rat ion Hunt Pilot Configuration Settings Route Filter If your hunt pilot includes the @ wildcard, you may choose a route filter . The optiona l act of choo sing a rout e filter restrict s certai n number pattern s. The route f ilters that disp[...]

47-4 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 47 Hunt Pilo t Configuration Hunt Pilot Co nfigur ation Se ttings Route Opti on The Route Option des ignatio n indicate s whether you want this hunt pilot to be used f or ro uting ca ll s ( such a s 9.@ o r 8[2 -9] XX) o r for bl ocki ng calls. Choose the Route this [...]

47-5 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 47 Hunt Pilot Conf igu rat ion Hunt Pilot Configuration Settings Hunt Fo rwar d Settings Forward H unt No A nswe r Wh en the call that is distr ibute d through the hunt list is not answered in a speci fic perio d of ti me, this f ield speci f ies the destinati on to [...]

47-6 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 47 Hunt Pilo t Configuration Hunt Pilot Co nfigur ation Se ttings Maxi mum Hu nt T imer Enter a value (i n sec onds ) th at spec ifies the m axim um t ime fo r h unting . V a lid values specify 1 to 3600. T he default value spe cifies 1800 seconds (3 0 minu te s). Th[...]

47-7 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 47 Hunt Pilot Conf igu rat ion Hunt Pilot Configuration Settings Calling Line ID Pres en tati on Cisc o Uni fi ed C ommun icat ion s Mana ger use s call ing line ID presenta tion (CLIP/CLIR ) as a supplementa ry service t o allo w or restrict the origi nating caller [...]

47-8 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 47 Hunt Pilo t Configuration Hunt Pilot Co nfigur ation Se ttings Calli ng Party N umbe r T ype Choose th e format for the num ber type in calling party dire ctory numbers. Cisco Unif ied Communication s Manager sets the calling directory number ( DN) type . Cisco r [...]

47-9 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 47 Hunt Pilot Conf igu rat ion Hunt Pilot Configuration Settings Connecte d Party T ransf or ma ti ons Conn ect ed L i ne ID Pres en tati on Cisc o Unif ied Comm unica tion s Mana ger use s conn ected line ID presenta tion (COLP/COL R) as a su pplementary service t o[...]

47-10 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 47 Hunt Pilo t Configuration Hunt Pilot Co nfigur ation Se ttings Prefix Digits (Out going Calls) Enter pref ix digits in the Prefix Digits (Outgo ing Calls) fi eld. V alid entries f or the N ANP inclu de the d igits 0 t hrough 9; the wildcar d characte rs asterisk [...]

47-11 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 47 Hunt Pilot Conf igu rat ion Finding a Hunt P ilot Finding a Hunt Pilot Because y ou may have sev e ral hunt pi lots in your network, Cisco U nified Communi cations Ma nager let s you use spec if ic criteria t o lo cate spec ific hunt p ilo ts. T o locate hun t p [...]

47-12 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 47 Hunt Pilo t Configuration Configuring a Hunt Pil ot Proc edure Step 1 Choose Call Routing > Ro ute /Hun t > Hunt P ilot . The Fin d a nd Li st H unt Pil ots w ind ow displa ys. Re co rds from an ac tive (prior) que ry may a lso d i splay in the windo w . St[...]

47-13 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 47 Hunt Pilot Conf igu rat ion Configuri ng a Hunt Pilot Befo re Yo u Begin Ensure tha t the fol low ing items a re conf igured in Cisco Un ifie d Communicatio ns Manage r: • Hunt list • Partition (u nless you ar e using <None>) • Route f ilter (unless y[...]

47-14 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 47 Hunt Pilo t Configuration Deleting a Hu nt Pilot Deleting a Hu nt Pil ot This se ction de scri bes how to de lete a hunt pil ot. Proc edure Step 1 Choose Call Routing > Ro ute /Hun t > Hunt P ilot . Step 2 Locate the hunt pilot that you w ant to delete. See[...]

CH A P T E R 48-1 Cisco Unified Communications Manager Administration Guide OL-18611-01 48 SIP Route Pattern Configuration This se ctio n c onta ins infor ma tion on the fo llowing to pics: • SIP Route Pat tern C onfigurati on Settin gs, page 48-1 • Finding a SIP Ro ute Pattern, pag e 48-5 • Conf igur ing a SIP Route Patt ern , page 48-6 • [...]

48-2 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 48 SIP Route Pattern Configuration SIP Route Pattern Configur ation Settings Ta b l e 48-1 SIP Rout e Pa t ter n Configur ation Settin gs Field Description Patter n Definiti on Patt ern Usage (Require d) From the drop-do wn list, choose either Domain Routing or IP A [...]

48-3 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 48 SIP Route Pat ter n Conf iguration SIP Ro ut e Patter n Config ur ation Se ttings Bloc k Patt ern If you d o n ot wa nt this pa tt ern t o be use d f or ro ut ing ca lls , clic k th e Block Pattern check b ox. Calling Par ty T ransformation s Use Calling P arty’[...]

48-4 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 48 SIP Route Pattern Configuration SIP Route Pattern Configur ation Settings Calling L ine Name Pres en tati on Cisc o Unif ied Communi cati ons Manage r uses cal ling name pres enta tion (CNI P/CNIR) as a supplemen tary serv ice to all ow o r restri ct the origin at[...]

48-5 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 48 SIP Route Pat ter n Conf iguration Finding a SIP Ro ute Pat tern Finding a SIP Ro ute Pattern Because y ou can have sev eral SI P rout e pa tter ns in yo ur network , Ci sco Unified Co mm unic ation s Manag er lets you lo cate sp ecif ic SIP r out e patter ns o n [...]

48-6 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 48 SIP Route Pattern Configuration Configuring a SIP Route Pattern Configuring a SIP Route Patte rn This se ctio n de scri bes how to a dd, u pda te, o r c opy a SIP rou te pa ttern . Befo re Yo u Begin Y o u mu st co nfigure a SIP tru nk b efore yo u can c on figure[...]

48-7 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 48 SIP Route Pat ter n Conf iguration Related To pics Additional Information See the “Relate d T opics” s ection on page 48-7 . Related Topics • SIP Route Pat tern C onfigurati on Settin gs, page 48-1 • Finding a SIP Ro ute Pattern, pag e 48-5 • Conf igur i[...]

48-8 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 48 SIP Route Pattern Configuration Related Topics[...]

CH A P T E R 49-1 Cisco Unified Communications Manager Administration Guide OL-18611-01 49 Access List Configuration Mobile Con nect allows users to manage business calls using a sing le phone num ber and pi ck up in-prog ress calls on the desktop phone a nd cell ular phon e. Acc ess lists determ ine the phone nu mbers t hat are e x plicitly a llo [...]

49-2 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 49 Access List Configu ration[...]

CH A P T E R 50-1 Cisco Unified Communications Manager Administration Guide OL-18611-01 50 Time Period Configu ration Use the follo wing topics to add, u pdate, c opy , or delete a time period: • T i me Period Con figuration Setti ngs, page 50-1 • Finding a Time Perio d, pa ge 50-3 • Conf igur ing a T ime Pe riod , pag e 50- 4 • Deletin g a[...]

50-2 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 50 Time Period C o nfiguration Time Period Confi gura tion Settings Ta b l e 50-1 Time P er iod Configura tion Set tings Field Description T ime Period Information Name En ter a na me in the T ime Per iod Nam e f ield. The name can compri s e up to 50 alphanu meric c[...]

50-3 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 5 0 Time Per iod Conf iguration Finding a Time Period Additional Information See the “Relate d T opics” s ection on page 50-6 . Finding a Time Pe riod Because yo u might have sev eral time per iods in your n etwork, Cisco Unified Communica tions Mana ger lets you[...]

50-4 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 50 Time Period C o nfiguration Configuring a Ti me Peri od Step 2 T o f ind a ll re c ords i n the dat abas e, ensu re the dia log bo x is em pty; go t o Step 3 . T o filter or search rec ords: • From the dro p-down list box , select a se arch paramet er . • Spec[...]

50-5 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 5 0 Time Per iod Conf iguration Deleting a Time Pe riod • T o update an e xisting time peri od, locate th e appropriate tim e period as descr ibed in “Finding a Time Period” sec tion on page 50-3 , and contin ue with Ste p 3 . Step 3 Enter t he a pp rop riate s[...]

50-6 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 50 Time Period C o nfiguration Related Topics Additional Information See the “Relate d T opics” s ection on page 50-6 . Related Topics • T i me Period Con figuration Setti ngs, page 50-1 • Finding a Time Perio d, pa ge 50-3 • Conf igur ing a T ime Pe riod ,[...]

CH A P T E R 51-1 Cisco Unified Communications Manager Administration Guide OL-18611-01 51 Time Schedule Co nfigu ration Use the follo wing topics to f ind, a dd, upda te, cop y , or delete a time schedule: • T ime Schedule Conf iguration Se tting s, page 51-1 • Finding a Time Schedule, pa ge 51-2 • Configuring a Time Schedule, pa ge 51-4 •[...]

51-2 Cisco Unified Communications Manager Administration Guide OL-18611-01 Cha p ter 51 Time S che dule C onfi gurat ion Finding a Time Sch edule Additional Information See the “Relate d T opics” s ection on page 51-5 . Finding a Time Schedule Because y ou migh t have sev eral t ime sch edul es i n your n etwork, Cisc o Un ified Com mun icat io[...]

51-3 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 5 1 Time Schedu le Configurat io n Finding a T ime Sc hedule Note Duri ng your wor k in a browser session, Cisco U nif ied Co mmunicati ons Mana ger Admi nistration r etains your time schedule search preferenc es. If y ou navigate to ot her me nu items and return to [...]

51-4 Cisco Unified Communications Manager Administration Guide OL-18611-01 Cha p ter 51 Time S che dule C onfi gurat ion Configuring a Ti me Sch edule Configuring a Ti me Schedule The fo llowing proced ure descr ibes how to configure a tim e schedul e. Proc edure Step 1 In th e menu ba r, choos e Call Routing > Class of Control > T ime Schedu[...]

51-5 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 5 1 Time Schedu le Configurat io n Related To pics Proc edure Step 1 In th e menu ba r, choos e Call Routing > Class of Control > T ime Schedule . Step 2 Locate the time sch edule that you wan t to delete. See the “Finding a Time Schedule” sect ion on page [...]

51-6 Cisco Unified Communications Manager Administration Guide OL-18611-01 Cha p ter 51 Time S che dule C onfi gurat ion Related Topics[...]

CH A P T E R 52-1 Cisco Unified Communications Manager Administration Guide OL-18611-01 52 Partition Configuration Use t he fo llowing to pi cs to find , add, upd at e, or del ete ro ute p art ition s: • Part ition Confi g uration Se ttings, page 52-1 • Finding a Par tition, page 52 -3 • Conf iguring a Partiti on, page 52- 4 • Searching fo [...]

52-2 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 52 Partition Configuration Partition Configurat io n Set tings Ta b l e 52-1 P artition Confi gura tion Set tings Field Description Partition Information (Part ition Name, Descri ption) Enter a name in the part ition name and descript ion box. Ensure ea ch partit ion[...]

52-3 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 5 2 Partition Con figuration Finding a Partition T imesaver Use concise and descripti ve na mes for your p artitio ns. The Compan ynameLocationCal ltype form at usually provid es a su ffi cient level of de tail and is shor t enoug h to e na ble you t o qu ickly and e[...]

52-4 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 52 Partition Configuration Configuring a Partitio n T o filter or search rec ords: • From the first drop- down list box, select a sear ch param eter . • From the second dr op-do wn list box, sele ct a search patt ern. • Speci f y th e ap pro pri at e se ar ch t[...]

52-5 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 5 2 Partition Con figuration Searching for a Partition If yo u ar e upd ati ng a pa r titi on, c li ck Reset, or use the Apply Conf ig button as de scribed in the “Synchroniz ing a Partitio n W ith Affe cted De vices ” section on page 52-5 . When you reset device[...]

52-6 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 52 Partition Configuration Deleting a Partit io n Step 2 Choos e the search criter ia to use. Step 3 Click Fin d . The wi ndo w displays a list o f partiti o ns that m atch th e search c r iteria. Step 4 Click the partitio n to which you want to synchronize applicabl[...]

52-7 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 5 2 Partition Con figuration Related To pics Ti p Y ou can delete all the partitio ns in t he list b y clicking Se lect All and then clicking Delet e Selected . A message d isplay s tha t st ates t hat yo u c anno t un do thi s acti on . Step 4 T o delete the partiti[...]

52-8 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 52 Partition Configuration Related Topics[...]

CH A P T E R 53-1 Cisco Unified Communications Manager Administration Guide OL-18611-01 53 Calling Search Space Configuratio n Use the follo wing topics to find, add, update, copy , or delete a callin g search space: • Calling Se arc h Spac e Co nfigurati on Se tting s, page 53-1 • Finding a C alling Sea rch Space, page 53-3 • Conf iguring a [...]

53-2 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 53 Calling Search Space Co nfiguration Calling Search Space Con figuration Settin gs Ta b l e 53- 2 prov ides examples of the maxim um number of partitions that ca n be added to a calling search space if parti tion names are of f ixed length. Refe r to “P artition [...]

53-3 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 5 3 Calling Searc h Space Configura tion Finding a Calling Search Sp ace Finding a Call ing Search Space Because yo u might hav e several callin g se arch spa ces in you r network, Cisco U nified Communic ations Manag er lets you lo cate sp ecif ic c alling se arch s[...]

53-4 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 53 Calling Search Space Co nfiguration Configuring a Calli ng Se arch Space Configuring a Calling Search Space The following pr oced ure descr ibes how to copy , ad d, and upd ate a c a llin g se arc h space . Proc edure Step 1 In th e menu ba r, choos e Call Routing[...]

53-5 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 5 3 Calling Searc h Space Configura tion Related To pics Proc edure Step 1 In th e menu ba r, choos e Call Routing > Class of Control > Calling Search Space . Step 2 Locate the calling search space th at you want to d elete. See the “F inding a Callin g Searc[...]

53-6 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 53 Calling Search Space Co nfiguration Related Topics[...]

CH A P T E R 54-1 Cisco Unified Communications Manager Administration Guide OL-18611-01 54 Intercom Partition Configuration An int ercom pa rtition co ntains a list o f route patter ns [direct o ry numb er (DN) and ro ute pa tterns]. Part itions f acilitate call rou ting b y di viding the rout e plan in to logica l subsets that are b ased on or gan[...]

54-2 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 54 Intercom Partition Configuration[...]

CH A P T E R 55-1 Cisco Unified Communications Manager Administration Guide OL-18611-01 55 Intercom Calling Search Space Config uration An inter com callin g search space comp rises an ordered list of inte rcom call ing search spaces that are typically assigned to de vices. Intercom ca lling search spa ces determine th e partitions th at calling de[...]

55-2 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 55 Intercom Ca lling Searc h Spac e C o nfiguration[...]

CH A P T E R 56-1 Cisco Unified Communications Manager Administration Guide OL-18611-01 56 Intercom Directory Numb er Configuration Using Cisco Unified Communi cation s Manager Adm inistra tion, configure a nd modify i ntercom directo ry numbers (DN s) that are assigned to specific phone s. For more information on ho w to conf igure intercom direct[...]

56-2 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 56 Intercom Directory Number Configuration[...]

CH A P T E R 57-1 Cisco Unified Communications Manager Administration Guide OL-18611-01 57 Intercom Translation Pattern Configuration Cisco Uni fied C ommuni cati on s Ma nage r u se s tra nsla tion patt erns t o manipu lat e di al ed di gits be for e i t routes a c all. In some case s, the system does not use the di aled numbe r . In other c ases,[...]

57-2 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 57 In terc om Tra nslation Pattern Co nfiguration[...]

CH A P T E R 58-1 Cisco Unified Communications Manager Administration Guide OL-18611-01 58 Client Ma tter Codes Client Ma tter Codes ( CMC) assist wit h call a ccounting and billing for bi llable cl ients. CMC f orce the user to ente r a code to specify that the call rela tes to a specific client matter . Y ou can assign client matter codes to cust[...]

58-2 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapt er 58 Cli ent Matt er Code s[...]

CH A P T E R 59-1 Cisco Unified Communications Manager Administration Guide OL-18611-01 59 Forced Authorization Codes Forced Aut hori zat ion Co des ( F A C) allow you to ma nage ca ll acc ess and ac coun tin g. Th is f eat ure reg ulates the type s of calls that certa in user s can place b y forcing th e user t o enter a v alid autho rizatio n cod[...]

59-2 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 59 Forced Authorization Cod es[...]

CH A P T E R 60-1 Cisco Unified Communications Manager Administration Guide OL-18611-01 60 Translation Pattern Configura tion Use the follo wing topics to add, up date, c opy , or delete a tran slation pa ttern: • T ranslation Patter n Confi g uration Se ttings, page 60-1 • Finding a Translation Pattern, page 60-9 • Configuring a Translation [...]

60-2 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 60 Translation Pattern Configuration Translation Pa ttern Configuratio n Set tings Partition Choose a partition. If you do not w ant to assign a partition, choose <None> . If yo u cho ose <None> , you must enter a va lue in the T ranslation Pa ttern f iel[...]

60-3 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 6 0 Trans la ti on Pat tern Configur ation Translation Pattern Configuration Settings ML PP Pr ec ed en ce Choose an MLPP precedenc e setting for this transl ation patter n from the drop-d own list b ox: • Executive Override— Highes t prec eden ce sett ing for ML[...]

60-4 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 60 Translation Pattern Configuration Translation Pa ttern Configuratio n Set tings Provid e Outside Dial T one Outside di al tone indicate s that Cisco Unified Com municatio ns Manage r routes t h e calls of f the lo cal netw ork. Ch eck this c heck box for each tran[...]

60-5 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 6 0 Trans la ti on Pat tern Configur ation Translation Pattern Configuration Settings Calling Line ID Pres en tati on Cisc o Uni fi ed C ommun icat ion s Mana ger use s call ing line ID presenta tion (CLIP/CLIR ) as a supplementa ry service t o allo w or restrict the[...]

60-6 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 60 Translation Pattern Configuration Translation Pa ttern Configuratio n Set tings Calli ng Party N umbe r T ype Choose th e format for the num ber type in calling party dire ctory numbers. Cisco Unif ied Communication s Manager sets the calling directory number ( DN[...]

60-7 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 6 0 Trans la ti on Pat tern Configur ation Translation Pattern Configuration Settings Connecte d Party T ransf or ma ti ons Conn ect ed L i ne ID Pres en tati on Cisc o Unif ied Comm unica tion s Mana ger use s conn ected line ID presenta tion (COLP/COL R) as a su pp[...]

60-8 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 60 Translation Pattern Configuration Translation Pa ttern Configuratio n Set tings Prefix Digits (Out going Calls) Enter pref ix digits. V alid entries for the N ANP include the digits 0 through 9, and the wil dcard c haracter s asteris k (*) a nd octo thorpe (# );th[...]

60-9 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 6 0 Trans la ti on Pat tern Configur ation Findin g a Transl ation Pat tern Additional Information See the “Relate d T opics” s ection on page 60-12 . Finding a Transla tion Patte rn Because y ou migh t have sev e ral tr ans lati on pa ttern s i n your ne twork, [...]

60-10 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 60 Translation Pattern Configuration Configuring a Tra nslation Patte rn Step 2 T o f ind a ll re c ords i n the dat abas e, ensu re the dia log bo x is em pty; go t o Step 3 . T o filter or search records • From the first drop- down list box, select a sear ch par[...]

60-11 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 6 0 Trans la ti on Pat tern Configur ation Deletin g a Tran slation P attern Proc edure Step 1 Choose Call Routing > T rans lat ion Pa tte rn . The Fi nd and L ist Translation Patterns wi ndow displ ays. Step 2 Perform on e of the followings tasks: • T o copy a[...]

60-12 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 60 Translation Pattern Configuration Related Topics Ti p Y o u can also dele te a translat ion patter n by locating an d displaying t he transl ation patter n that you want to delete and clic k ing Delet e . Additional Information See the “Relate d T opics” s ec[...]

CH A P T E R 61-1 Cisco Unified Communications Manager Administration Guide OL-18611-01 61 Call Park The Call Park f eature allows you to plac e a c all on hold, so it can be re triev ed from anothe r phone in th e Cisco Uni fied C omm unicat ion s M ana ger s yst em (for exampl e, a phone in a nothe r office or in a confer ence roo m). If you a re[...]

61-2 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapt er 61 Ca ll Pa rk[...]

CH A P T E R 62-1 Cisco Unified Communications Manager Administration Guide OL-18611-01 62 Directed Call Park Dire cted Call P ark allo ws a user to tran sfer a ca ll to an a v ailable u ser- selecte d directed call park n umber . Conf igure directed call park numbers in the Cisco Unified Communica tions Manager Directed Call Park Configurati on wi[...]

62-2 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 62 Dir ect e d C all P ark[...]

CH A P T E R 63-1 Cisco Unified Communications Manager Administration Guide OL-18611-01 63 Call Pickup Group Con figuration The Call Pi ckup Group menu opt ion allows admini strato rs to configur e call pic kup grou ps. After en d users are conf igure d as member s of a call pic kup group , these use rs can ans wer a call that comes in on a dire ct[...]

63-2 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 63 Call Pickup Group C onfiguration[...]

CH A P T E R 64-1 Cisco Unified Communications Manager Administration Guide OL-18611-01 64 Directory Number Configuration The fo llowing section s provide in format ion about working wit h and co nfiguring dire ctory num bers (DNs) in Cisco U nified Communicat ions Manag er Administra tion: • Director y Numbe r Configuration Sett ings, page 64- 1[...]

64-2 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 64 Directory Number Configuration Directory Num ber Configu rat ion Settings Note Shared lines a lw ays ha ve identica l DN settin gs, e xcept for the fie ld sectio ns in the Directo ry Number Conf iguration windo w that con tain the naming c on vention “ o n De vi[...]

64-3 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 6 4 Direct ory Number Confi gur ation Directo ry Number C onfigu ration Set tings Alerting Na me E nter a na me that you want to displa y on the ph one of the ca ller . This setting, which support s the Identif ication Services for the QSIG protoc ol, applies to shar[...]

64-4 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 64 Directory Number Configuration Directory Num ber Configu rat ion Settings Asso cia ted D evice s After you associate this DN with a de vice(s), this pane displays the de vices with which this DN is ass ociated . T o edit a de vice w ith whi ch this DN is associ at[...]

64-5 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 6 4 Direct ory Number Confi gur ation Directo ry Number C onfigu ration Set tings Calling Se arch Space From the dr op-do wn list box, cho ose the appr opria te calling s earch spa ce. A calling search space comp rises a collect ion of pa rtitio ns that ar e searched[...]

64-6 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 64 Directory Number Configuration Directory Num ber Configu rat ion Settings Networ k Hold MOH Audio Source Choose the au dio source that p lays when the netw ork initiates a h old act ion. Auto Answer C hoose one of t he fo l lowing opt ions to ac tivate the Au to A[...]

64-7 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 6 4 Direct ory Number Confi gur ation Directo ry Number C onfigu ration Set tings Call Forward and Call Pi cku p Settin gs Calling Se arch Space Acti vation Polic y Thre e possible va lues exist for this option : • Use System Default • W ith Configured CSS • W [...]

64-8 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 64 Directory Number Configuration Directory Num ber Configu rat ion Settings CFA CSS Ac tivation Policy Service Pa rameter Ensure the CF A CSS Acti v ation Policy service pa rameter that displays in the Clus terwide Paramete rs ( Fea tu re - F orward) section o f the[...]

64-9 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 6 4 Direct ory Number Confi gur ation Directo ry Number C onfigu ration Set tings Forwar d Al l The settin gs in this ro w of fie lds specify the forwar ding tre atment for calls to this dir ectory number if th e dire ctory nu mber is set to forw ard all calls. Th e [...]

64-10 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 64 Directory Number Configuration Directory Num ber Configu rat ion Settings Fo rwa rd Bu sy I nternal The setting s in thi s ro w of fie lds speci f y the forwar ding tre atment for intern al calls to this dire ctory num ber if the di recto ry number is busy . Se e[...]

64-11 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 6 4 Direct ory Number Confi gur ation Directo ry Number C onfigu ration Set tings Fo rwa rd Bu sy Ext ernal The settings in this r ow of f ields specify t h e forw arding treatment for e x ternal c a lls to th is dire ctory num ber if the di recto ry number is busy [...]

64-12 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 64 Directory Number Configuration Directory Num ber Configu rat ion Settings Forward No Answer In tern al The settin gs in this ro w of fi elds sp ecify t he forw arding treatment for inter nal cal ls to th is dire ctory num ber if the di recto ry number doe s not a[...]

64-13 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 6 4 Direct ory Number Confi gur ation Directo ry Number C onfigu ration Set tings Forw ard No Answer Ex te rn al The settin gs in this ro w of fie lds specify the forwar ding tre atment for e xternal c alls to this dire ctory num ber if the di recto ry number doe s [...]

64-14 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 64 Directory Number Configuration Directory Num ber Configu rat ion Settings Fo rwa rd No Co vera ge Inter nal For comple te informa tion ab out Call Coverage, see Call Cov erage in the Cisco Unified Comm unications Manager Sy stem Guid e . The call fo rw ard des ti[...]

64-15 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 6 4 Direct ory Number Confi gur ation Directo ry Number C onfigu ration Set tings Fo rwa rd No Co vera ge Extern al For compl ete infor mation ab out Call Coverage, see Call Cove rage in the Cisco Unif ied Comm unications Man ager System Guide . The call fo rw ard d[...]

64-16 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 64 Directory Number Configuration Directory Num ber Configu rat ion Settings Forward on CTI Failure This field applies only to CTI route points a nd CTI ports. T he settings in this r o w specify the forwar ding treat ment fo r external ca lls to this CTI rou te poi[...]

64-17 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 6 4 Direct ory Number Confi gur ation Directo ry Number C onfigu ration Set tings Park Moni tor ing Reversion Ti m e r This rel ease of Cisco Uni fied Communicati ons Manager does not support thi s setting. MLPP Al te rna te Part y Sett in gs T arget (Destin ation )[...]

64-18 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 64 Directory Number Configuration Directory Num ber Configu rat ion Settings Line [number ] on Device [device name] Note These fields disp lay only afte r you associat e this dire ctory num ber with a de vice. Displa y (Inter nal Caller ID) Leav e this fiel d blank [...]

64-19 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 6 4 Direct ory Number Confi gur ation Directo ry Number C onfigu ration Set tings V isual Me ssage W aiting Indica tor Policy Use this f ield to confi g ure the handset lam p illuminatio n polic y . Choose o ne of the f ollo wing options: • Use Sy stem Policy (Th [...]

64-20 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 64 Directory Number Configuration Directory Num ber Configu rat ion Settings Ring Sett ing (Phone Activ e ) From the drop-d o wn list box, choose the ring sett ing that is used wh en this phone ha s another acti ve call on a dif ferent line. Choose one o f the follo[...]

64-21 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 6 4 Direct ory Number Confi gur ation Directo ry Number C onfigu ration Set tings Recording Op tion This f ield determines th e reco rding opti on on the line app earance o f an ag ent. By d efault, the recording option specif ies Call Recording Disabl ed . Choo se [...]

64-22 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 64 Directory Number Configuration Directory Num ber Configu rat ion Settings Mult ip le Cal l /Call Wait ing Se tt ings on Device [d evic e na me] Note These fields disp lay only afte r you associat e this dire ctory num ber with a de vice. Maxi mu m Nu mb er of C a[...]

64-23 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 6 4 Direct ory Number Confi gur ation Directo ry Number C onfigu ration Set tings Calling Search Space Y o u can co nfigure the numbe r of calli ng search spaces that display in this dr op-down list box by using the Max List Box Items enterprise parameter . If more [...]

64-24 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 64 Directory Number Configuration Finding a Dire ct ory Number Finding a Directo ry Number Use t he fo llowing p roc edur e to find a d irect or y n um ber ( D N). Proc edure Step 1 Choose Call Routing > Director y Numbe r . Reco rds fr om a n a ctive (prior) qu [...]

64-25 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 6 4 Direct ory Number Confi gur ation Configur ing a Dire ctory Numb er Configuring a Directory Number Follow these instr uctions to add or u pdate a dir ectory nu mber (D N). Y ou ca n configure the call fo rward, call pic kup, a nd MLPP phon e featu res while you [...]

64-26 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 64 Directory Number Configuration Synchronizing a D ir ectory Numb er With Affecte d D evices Step 6 Click Reset Pho ne . For more info rmati on, refe r to the “Res etting a Phone ” sect ion on page 91-32 . Ti p If yo u need mo re tha n two li nes, yo u c an inc[...]

64-27 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 6 4 Direct ory Number Confi gur ation Configuring Private Line Automatic Ringdown (PLAR) Configuring Private Line Automati c Ringdown (PLAR) Y o u can co nfigure Priv a te Line Au tomat ic Ringdown (PLAR) , so when the user goe s off hook (or the NewCall soft key or[...]

64-28 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 64 Directory Number Configuration Removing a Directory Number from a Phone Removing a Directory Number fro m a Phone Perform t he foll owing procedure t o remove a director y number (D N) from a spe cific phone. Befo re Yo u Begin If you tr y to remove a direc tory [...]

64-29 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 6 4 Direct ory Number Confi gur ation Creating a Cisco Unity Connection Voice Mailbox Creating a Cisco Un ity Connec tion Voice Mailbox The “C reate Cisc o Unity V oice Mailbox” link on the Dire ctory Number Conf iguration windo w allo ws administrato rs to crea[...]

64-30 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 64 Directory Number Configuration Related Topics Step 4 From th e Appli cati on Server d rop-down li st b ox, cho ose the C isco Unity Connection serve r on which you wan t to crea te a Cisco Unity Connec tion ma ilbox and cl ick Next . Step 5 From the Subscribe r T[...]

CH A P T E R 65-1 Cisco Unified Communications Manager Administration Guide OL-18611-01 65 Meet-Me Number/Pa ttern Configuration This se ctio n c onta ins infor ma tion on the fo llowing to pics: • Meet-Me Number/P attern Config uration Settings, p age 65-1 • Findin g a Meet-Me Nu mber/P attern, page 65-2 • Conf iguring a Mee t-Me Nu mber/P a[...]

65-2 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 65 Meet-Me Nu mb er/Pattern Co nfiguration Finding a Meet -Me Numb er/ Pattern Additional Topics See the “Relate d T opics” s ection on page 65-5 . Finding a Meet-Me Number/Pat tern Because y ou migh t have several meet-m e numbe rs/p atter ns in y our ne twor k,[...]

65-3 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 6 5 Meet -Me Number/Pat tern Configura tion Finding a Meet-Me Numbe r/Pattern Note Duri ng your wor k in a browser session, Cisco U nif ied Co mmunicati ons Mana ger Admi nistration r etains your mee t-me nu mber/pat tern sea rch pref erence s. If you navigat e to ot[...]

65-4 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 65 Meet-Me Nu mb er/Pattern Co nfiguration Configuring a Me et-Me Numbe r/Pattern Configuring a Mee t-Me Numbe r/Pattern This se cti on de sc ribes how to a dd, copy a nd upda te a Mee t-M e N um ber/Patter n. Befo re Yo u Begin Make sure that the follo wing prereq u[...]

65-5 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 6 5 Meet -Me Number/Pat tern Configura tion Related Topics Proc edure Step 1 Find the mee t-me num ber/pat tern by using the pro cedu re in the “Finding a Mee t-Me Number /Pa ttern” section on page 65-2 . Step 2 Click the Meet-M e Number/P atter n that you want t[...]

65-6 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 65 Meet-Me Nu mb er/Pattern Co nfiguration Related Topics[...]

CH A P T E R 66-1 Cisco Unified Communications Manager Administration Guide OL-18611-01 66 Dial Plan Installer Y ou can install a Cisco International Dial Plan and use it to create a unique numbe ring plan that is specific to a co untr y , ot her t h an on e in Nor th A m eri ca. Cisc o Un ified C omm unic atio ns M ana ger provides No rth Americ a[...]

66-2 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 66 Dia l Pla n Installer Fi nding a Di al P lan Finding a Dial P lan Use t he fo l lowing proc edur e to find a d ial p l an on a Cisc o U nified Com mun ica tions Ma nage r syste m. Note Du ring your work in a browser session, cooki es on the c lient mach ine store [...]

66-3 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 66 Di al Plan Install er Editing a Di al Plan Editing a Dial Plan Use the following procedur es to inst all, upgra de, or un install dial plan s. Proc edure Step 1 Find the Dial Plan that you want to insta ll by using the procedur e defined in the “F in ding a D ia[...]

66-4 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 66 Dia l Pla n Installer Edi ting a Di al Plan Step 7 Repeat Step 1 to Step 6 to install the dial plans on all the nodes Cisco Unif ied Communications Manager clu ster . Note After installation of the dia l plans, restart the Cisco CallManager service to load the dia[...]

66-5 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 66 Di al Plan Install er Editing a Di al Plan Note M ake sure that yo u updat e th e d ial pl ans on t he first node se rver of th e C isco Uni fied Com mun icat ions Manager clust er be fore u pdat ing them o n subscrib er s or o th er n odes i n the cl uster . Use [...]

66-6 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 66 Dia l Pla n Installer Restarting th e Cisco Ca llManage r Serv ice Uninstall i ng a Dia l Plan Cautio n Before yo u u ninst all a dia l pl an, ensur e tha t yo u rem ove the r oute patt erns, tr an slat ion pat ter ns, ro ut e lists, and route f ilters that are co[...]

66-7 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 66 Di al Plan Install er Related To pics Step 2 Choose the Cis co Unified Communicat ions Manag er server from the Servers drop-down list box. In the CM Services a r ea, Cisco Ca llManager displays in the Serv ice Name column. Note Click the r adi o button corr es po[...]

66-8 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 66 Dia l Pla n Installer Related Topics[...]

CH A P T E R 67-1 Cisco Unified Communications Manager Administration Guide OL-18611-01 67 Route Plan Report The rout e plan re port lists a ll assign ed and unassi gned di recto ry n umber s (D N), ca l l park numbe rs, call pickup numbe rs , con fe renc e nu mbers, r oute pat terns, tr an slati on patte rns, me ssage -waitin g ind i cat ors, v oi[...]

67-2 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 67 Ro ute Pla n Repo r t Deleting Unassi gned Direc tory N umbers Step 2 T o f ind a ll re c ords i n the dat abas e, ensu re the dia log bo x is em pty; go t o Step 3 . T o filter or search records • From the first drop- down list box, select a sear ch param eter [...]

67-3 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 67 Route Plan Repor t Up dati n g Una ssig ned D irec tory N umbe rs Updating Unassign ed Directory Numbers Thi s sect ion de scri be s ho w to upd ate the setti ng s of an un ass ign ed d ire ctor y num ber fr om th e rou te pl an report . D irecto ry number s get c[...]

67-4 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 67 Ro ute Pla n Repo r t Related Topics Note Y ou may also sav e the file as a dif ferent f ile name, but the f ile name must include a .c sv ex te ns io n . Step 4 Choose the locati on in which to sav e th e file and cl ick Sav e . This action should sav e the file [...]

CH A P T E R 68-1 Cisco Unified Communications Manager Administration Guide OL-18611-01 68 Calling Party Transforma tion Pattern Configuration Use the follo wing topics to find, add, update, copy , or delete a calling party tr ansformatio n pattern: • Calling Party Transformati on Pattern Configuration Sett ings, page 68- 1 • Finding a C alling[...]

68-2 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 68 Calling Party Transformation Pattern Configuration Calling Party Tr ans formation Pat tern Configura tion Setting s Ta b l e 68- 1 describe s the ca lling party transformatio n pattern c onfi guration set tings. For rela ted procedu res, se e the “Related T opic[...]

68-3 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 6 8 Calling Party Tra nsformation Pattern Config urat ion Calling Party Transformation Pattern Configuration Settings Route Filter If your tr ansfo rmation pa ttern includ es the @ wild card , you may choo se a route f ilte r . The option al act of choosing a route f[...]

68-4 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 68 Calling Party Transformation Pattern Configuration Calling Party Tr ans formation Pat tern Configura tion Setting s Calling Line ID Pres en tati on Cisco Unif ied Communica tions Ma nager uses c alling line ID prese ntation (CLIP/ CLIR) as a s upple ment ary se rv[...]

68-5 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 6 8 Calling Party Tra nsformation Pattern Config urat ion Finding a Calling Party Transformation Pattern Additional Topics See the “Rel ated T opics” s ection on page 68-7 . Finding a Calling Party Transformation Pattern Because y ou migh t have several calling p[...]

68-6 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 68 Calling Party Transformation Pattern Configuration Configuring a Cal ling Pa rty Transf orm ation Pattern Step 2 T o f ind a ll re c ords i n the dat abas e, ensu re the dia log bo x is em pty; go t o Step 3 . T o filter or search records • From the first drop- [...]

68-7 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 6 8 Calling Party Tra nsformation Pattern Config urat ion Deleting a Calling Party Transformation Pattern • T o updat e an existing ca lling pa rty transfo rmati on patter n, locate the approp riate tr ansfo rmation pattern as de sc ribe d in the “ Find i ng a C [...]

68-8 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 68 Calling Party Transformation Pattern Configuration Related Topics[...]

CH A P T E R 69-1 Cisco Unified Communications Manager Administration Guide OL-18611-01 69 Called Party Transformation Pattern Configuration Use the follo wing topics to f ind, a dd, upda te, cop y , or delete a called part y transform ation pa ttern: • Called Party Transformati on Patte rn Co nfiguration Se ttings , pa ge 69 -1 • Finding a C a[...]

69-2 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 69 Called Party Transforma tion Pa ttern Co nfiguration Called Party Tran sf ormation Pa tt ern Co nfiguration Sett in gs Ta b l e 69- 1 describ es t he c alle d par ty t ran sfor mat ion patte rn c onfiguratio n se tti ngs. For r ela ted procedu res, se e the “Rel[...]

69-3 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 6 9 Called Part y Trans formation Pat tern Configur ation Called Party Transformation Pattern Configuration Settings Route Filter If your tr ansfo rmation pa ttern includ es the @ wild card , you may choo se a route f ilte r . The option al act of choosing a route fi[...]

69-4 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 69 Called Party Transforma tion Pa ttern Co nfiguration Called Party Tran sf ormation Pa tt ern Co nfiguration Sett in gs Additional Topics See the “Rel ated T opics” s ection on page 69-7 . Call ed Part y Numb er Ty p e C hoo se the f orm at for the num be r ty [...]

69-5 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 6 9 Called Part y Trans formation Pat tern Configur ation Finding a Called Party Transformation Pattern Finding a Called Pa rty Tran sformation Pat tern Because you mi ght have se veral called party tr ansforma tion pat terns in your net work, Cisco Unified Communica[...]

69-6 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 69 Called Party Transforma tion Pa ttern Co nfiguration Configuring a Cal le d Party Trans fo rm at ion Pattern Configuring a Called Party Transformation Pattern T o configure a ca ll ed pa rty tra nsf orm ation p att ern, pe rfor m the fo llowing proc ed ure. Proc e[...]

69-7 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 6 9 Called Part y Trans formation Pat tern Configur ation Relate d Topics Related Topics • Called Party Transformati on Patte rn Co nfiguration Se ttings , pa ge 69 -1 • Finding a C alled Party Transformat ion Pattern, page 69-5 • Configuring a C alled Part y T[...]

69-8 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 69 Called Party Transforma tion Pa ttern Co nfiguration Related Topics[...]

CH A P T E R 70-1 Cisco Unified Communications Manager Administration Guide OL-18611-01 70 Mobility Configuration Mobile Con nect allows users to manage business calls using a sing le phone num ber and pi ck up in-progress ca lls on the desktop phone and cellular phone. The Mobility Conf iguration window co ntains dual m ode pho ne ha nd off settin[...]

70-2 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 70 Mobility Configuration[...]

CH A P T E R 71-1 Cisco Unified Communications Manager Administration Guide OL-18611-01 71 Logical Partitioning Policy Configu ration The Call Routing > Logical P artitioning Polic y Conf iguration menu option in Cisco Unified Communication s Manager Administratio n allo ws config uration of l o gical pa rtitioning po licies for use with geograp[...]

71-2 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 71 Logical Partitioning Policy Configuration[...]

P AR T 4 Media Resource Configuration[...]

[...]

CH A P T E R 72-1 Cisco Unified Communications Manager Administration Guide OL-18611-01 72 Annunciator Configuration An annunc iator , an SCCP devi ce that uses th e Cisco Media Str eaming Applicatio n service, enables Cisco Unified Commu nicati ons Manage r to play prerecor ded annou ncem ents (.wav files) and tones to Ci sco Unif ied IP Phones a [...]

72-2 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 72 Annunciator Configuration Annunciator Co nfi gu ration Settings V e rif y th at you have compl eted t he f oll owing tasks: • Configured the a ppropria te servers • Configured device pools Ta b l e 72- 1 describ es t he a nnu nciat or c onfigura tion se tt ing[...]

72-3 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 7 2 Annu nci at or Configur ation Find i ng an Annu ncia tor Finding a n Annu nciat or Perfo rm the foll owing procedur e to find an annun cia tor: Proc edure Step 1 Choose Me dia Re source s > Annunciator . The Fi nd and L ist Ann unc iato rs w ind ow display s. [...]

72-4 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 72 Annunciator Configuration Updating an A nnunciato r Note T o add additi onal search cri teria cl ick the + b utton . When yo u add cr iteri a, the sys tem sear ches for a r ecord that matches all crit eria tha t you sp ecify . T o remo ve criteria , click the – [...]

72-5 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 7 2 Annu nci at or Configur ation Resetting an Annunciator Ti p Whe n you add a Cisco Unified Communi cations Mana ger server, the annunciator for the sever will automati cally get adde d to the database. After you acti vate the Cisco IP V oice Media Stream ing Appli[...]

72-6 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 72 Annunciator Configuration Related Topics Proc edure Step 1 Choose Media Resources > Annunciator . The Fi nd and L ist Ann unc iato rs w ind ow display s. Step 2 Choos e the search criter ia to use. Step 3 Click Fin d . The wi ndo w displays a lis t of a nnuncia[...]

CH A P T E R 73-1 Cisco Unified Communications Manager Administration Guide OL-18611-01 73 Conference Bridge Configu ration Use the foll owing topi cs to conf igure conf erence bridges: Configuration Settings • Sof twa re Confe rence Br idge Conf igurati on Se ttin gs , page 73- 1 • Hardware Co nfe renc e Br idge C onfigurati on Se ttin gs, pag[...]

73-2 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapt er 73 Co nfere nce B r idge C onfig urati o n Software Conferenc e Bridge Con figur ation Settings Refer t o the “Conf eren ce Bridg es” chap ter of th e Cisc o Unified Communicatio ns Manager System Guide for mor e informat ion about confere nce bri dges. Ta b l e[...]

73-3 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 7 3 Conferenc e Bridge Con fi gur ation Hardware Conference Bridge Configuration Settings Additional Information See the “Relate d T opics” s ection on page 73-18 . Hardware Confere nce Bridge Con figuration Sett ings Confere nce Brid ge for Cisco Unified Communi[...]

73-4 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapt er 73 Co nfere nce B r idge C onfig urati o n Hardware Confe rence Bridge Co nfiguration Settings Note The hard war e mode l type for C onfer ence B ridge cont ains a s pecif ic Media Access Cont rol (MA C) address an d d evice pool in for mat ion. Refer t o the “Con[...]

73-5 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 7 3 Conferenc e Bridge Con fi gur ation Hardware Conference Bridge Configuration Settings Location U se locations to implement ca ll admission control ( CA C) in a central ize d ca ll -proc ess in g s ystem . CA C ena ble s yo u to r egulate audi o quality and video [...]

73-6 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapt er 73 Co nfere nce B r idge C onfig urati o n Cisco IOS Confer enc e Bridge Con figuration Se ttings Additional Information See the “Relate d T opics” s ection on page 73-18 . Cisco IOS Conference Bridge Configuration Settings Confere nce Brid ge for Cisco Unified [...]

73-7 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 7 3 Conferenc e Bridge Con fi gur ation Cisco IOS Conference Bridge Configuration Settings Be a war e that both hardw are and softwa re conference b ridges can be acti ve at the same time. Sof twar e and hardwa re confe rence devices di f fer in the number of streams[...]

73-8 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapt er 73 Co nfere nce B r idge C onfig urati o n Cisco IOS Confer enc e Bridge Con figuration Se ttings Dev ice Se curit y Mode This field displ ays f or Cisc o IO S E nhanc ed C onf er ence Bridg e only . If you choose Non Secur e Conference Bridge , th e non sec ur e co[...]

73-9 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 7 3 Conferenc e Bridge Con fi gur ation Cisco Vid eo Conference Bri dge Con figurat ion Settings Additional Information See the “Relate d T opics” s ection on page 73-18 . Cisco Video Confere nce Bridge Configuration Settings Confere nce Brid ge for Cisco Unified[...]

73-10 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapt er 73 Co nfere nce B r idge C onfig urati o n Cisco Video Confe rence Bridge Con figuration Settings Location U se locations to implement ca ll admission control ( CA C) in a central ized ca ll -proc ess ing sy st em. CAC enable s you to regulat e a udio quality and v[...]

73-11 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 7 3 Conferenc e Bridge Con fi gur ation Cisco Vid eo Conference Bri dge Con figurat ion Settings Additional Information See the “Relate d T opics” s ection on page 73-18 . Use T rusted Relay Point Fr om t he d rop -down list b ox, e nabl e or d isable wh ethe r [...]

73-12 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapt er 73 Co nfere nce B r idge C onfig urati o n Cisco Conference Bridg e (WS-SVC-CMM) Conf iguration Settings Cisco Conference Bri dge (WS-SVC-CMM) Co nfiguration Settings Confere nce Brid ge for Cisco Unified Communic ation s Manager , a software or hard ware appl icat[...]

73-13 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 7 3 Conferenc e Bridge Con fi gur ation Cisco C onfere nce Brid ge (WS- SVC-CMM) Confi gurat ion Sett ings Location U se locations to implement ca ll admission control ( CA C) in a central ize d ca ll -proc ess in g s ystem . CA C ena ble s yo u to r egulate audi o [...]

73-14 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapt er 73 Co nfere nce B r idge C onfig urati o n Cisco Conference Bridg e (WS-SVC-CMM) Conf iguration Settings Use T rusted Relay Point Fr om t he d rop -down list b ox, e nabl e or d isable wh et her Cisc o Un ified Communica tions Mana ger inse rts a trusted rela y poi[...]

73-15 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 7 3 Conferenc e Bridge Con fi gur ation Finding a C onferenc e Bridge Finding a Confe rence Brid ge Because y ou ma y have several confer en ce b ridg es in y our net work, Cisc o Un ified Comm un ica tions Manager l ets you locate spec ific confere nce brid ges on [...]

73-16 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapt er 73 Co nfere nce B r idge C onfig urati o n Configurin g a Con ference De vice Configuring a Conferen ce Device This se cti on desc ribe s how to configur e a c onfer en ce device. Befo re Yo u Begin Make sure that the follo wing prer equisites are me t before you p[...]

73-17 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 7 3 Conferenc e Bridge Con fi gur ation Synch roniz ing a Co nferen ce Device Synchronizin g a Conference Device T o synchroniz e a c onf eren ce device w ith the m ost rece nt configur ati on chan ges , pe rf orm the f ol lowing procedure, which will apply an y out[...]

73-18 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapt er 73 Co nfere nce B r idge C onfig urati o n Related Topics Step 3 Click Dele te Sel ect ed . A message displays the follo wing warning: Y o u ar e about to p er man ent ly d el et e t his C onfer en ce B ridge . T hi s a ctio n c a nno t be undo ne . C ont inu e? St[...]

CH A P T E R 74-1 Cisco Unified Communications Manager Administration Guide OL-18611-01 74 Media Termination Point Co nfiguration A Media T ermination Point software de vice allows Cisco Unif ied Communications Manager to relay calls t h a t are rout ed through SI P or H.323 e nd points o r gateways. Y ou c an allo cate a me di a termina tion point[...]

74-2 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 74 Media Termination Point Configuration Cisco IOS Medi a Term ination Po int Conf ig uration Setting s Cisco IOS Media Termination Point Configuration Settings Ta b l e 74- 1 describe s Cisco IO S m edia termi nation po int configurat ion settin gs. For related pro [...]

74-3 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 7 4 Media Ter mination Poin t Con fi gura tion Configuring a Media Termination Point Proc edure Step 1 Choose Me dia Re source s > Media T ermination Point . The Fi nd and L ist Me dia T erminat ion Points window displays. Recor ds from an a ctiv e (p rior) query [...]

74-4 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 74 Media Termination Point Configuration Synchronizing a M edia Termin ation Point Befo re Yo u Begin Make sure that the follo wing prer equisites are me t before you procee d with the steps: • Ensure servers are configured. • Ensure device p ools are c onfigured[...]

74-5 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 7 4 Media Ter mination Poin t Con fi gura tion Deleting a Media Termination Point Step 5 Click A pply Conf ig to Selected . The Apply Conf iguration Info rmation dialog di splays. Step 6 Click OK . Additional Information See the “Relate d T opics” s ection on pag[...]

74-6 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 74 Media Termination Point Configuration Related Topics Related Topics • Cisco IO S Med ia T ermina tion Po int Configurat ion Setti ngs, pa ge 74 -2 • Finding a Medi a T ermination Poi nt, page 74-2 • Conf iguring a Media T ermination Point, page 74- 3 • Syn[...]

CH A P T E R 75-1 Cisco Unified Communications Manager Administration Guide OL-18611-01 75 Music On Hold Audio Source Configuration The inte grate d Music O n Hold feature p rov ides t he abili ty to place on-n et and of f-net users on h old with music th at i s stream ed fro m a stream ing sour ce. This feat ure incl ude s the fol lowing acti ons:[...]

75-2 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 75 Music On Hold Audio Source Co nfiguration[...]

CH A P T E R 76-1 Cisco Unified Communications Manager Administration Guide OL-18611-01 76 Music On Hold Fixed Audio Source Configuration The inte grate d Music O n Hold feature p rov ides t he abili ty to place on-n et and of f-net users on h old with music th at i s stream ed fro m a stream ing sour ce. This feat ure incl ude s the fol lowing act[...]

76-2 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 76 Music On Hold Fixed Audio Sou rce Co nfiguration[...]

CH A P T E R 77-1 Cisco Unified Communications Manager Administration Guide OL-18611-01 77 Music On Hold Server Configuration The Cisco Unif ied Com munica tions Manag er Musi c On Hold featur e uses the MOH serv er , a softw are applica ti on t hat pr ovides m usic on ho ld a ud io so urce s a nd conn ec ts a m usic o n h old au dio s our ce t o a[...]

77-2 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 77 Music On Hold Server Co nfiguration[...]

CH A P T E R 78-1 Cisco Unified Communications Manager Administration Guide OL-18611-01 78 Transcoder Configuration Use the follo wing topics to configur e transcoders: • T r anscode r Configuratio n Settings, p age 78-1 • Finding a Transcoder, page 78-3 • Conf iguri ng a T ransco der , page 78- 4 • Resetting a Transcoder , page 78- 5 • S[...]

78-2 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 78 Transcoder Configuration Transcoder Co nfiguration Sett in gs Ta b l e 78- 1 describ es t he t ransc od er c onfiguratio n se tti ngs. For rela ted proc ed ures, se e t he “Related T opics” sect ion on p age 78- 6 . Ta b l e 78-1 T r an sc ode r Configur ation[...]

78-3 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 7 8 Trans cod er Configur ati on Finding a Trans coder Additional Information See the “Relate d T opics” s ection on page 78-6 . Finding a Tran scoder Because y ou migh t have se veral transc oders in your network, C isc o Unified Com mu nications Manager lets yo[...]

78-4 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 78 Transcoder Configuration Configuring a Tra nscoder Step 3 Click Fin d . All matc hing reco rds displ ay . Y ou c an change the numbe r of ite ms that displ ay on e ach page by ch oosing a differen t value f rom the Rows per Pa ge dr op- down lis t bo x. Note Y ou [...]

78-5 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 7 8 Trans cod er Configur ati on Resetting a Transcoder Resetting a Trans coder This section desc ribes how to reset a Transcoder . Proc edure Step 1 Choose Me dia Re source s > T ranscode r . Step 2 From the Transcoders list, choo se the transcod er that you want[...]

78-6 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 78 Transcoder Configuration Deleting a Tra nscode r Deleting a Tra nscoder This section describ es how to dele te a transcoder . Befo re Yo u Begin Y o u canno t delete a tran scode r that is assigned to a medi a resourc e group. T o f ind out which media resourc e g[...]

78-7 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 7 8 Trans cod er Configur ati on Related To pics • T ransc oder T ypes in Cisco Unified Commun ications Ma nager Ad ministrat ion , Cisco Un ified Commun ication s Ma nager Sy stem G uide • Media R esourc e M a nagem ent , Ci sco Unified Communic ations Manager S[...]

78-8 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 78 Transcoder Configuration Related Topics[...]

CH A P T E R 79-1 Cisco Unified Communications Manager Administration Guide OL-18611-01 79 Media Resource Group Configu ration Y ou can gro up devices of the fol lowing types into a single media resou rce group: • Confer ence Bridge (CFB) • Media T ermination Point (MTP) • Music On Hold Ser ver (MOH) • T r ansc oder (XCOD E) • Annunc iato[...]

79-2 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 79 Media Resour ce Group Configura tion Finding a Medi a Resource G rou p Ta b l e 79- 1 describe s the configur ation se ttings t hat are u sed fo r configuring m edia re source gr oups. For more i nf orm ation a bou t r ela ted pr oced ure s, see t he “Related T [...]

79-3 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 7 9 Medi a Res our ce Group Conf iguration Find i n g a M e dia Re sour ce Gr oup Note Duri ng your wor k in a browser session, Cisco U nif ied Co mmunicati ons Mana ger Admi nistration r etains your me dia re sourc e gr oup se arch p refe ren ces. I f you navigate t[...]

79-4 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 79 Media Resour ce Group Configura tion Configuring a Me dia Resourc e G roup Configuring a Med ia Resource Gro up Perform t he foll owing procedur e to add, upd ate, or copy a media re sourc e group. Note Y ou cannot delete a med ia resou rce, such as a confer ence [...]

79-5 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 7 9 Medi a Res our ce Group Conf iguration Related To pics Depen dency Record s” secti on on page A-2 . If yo u try to del ete a me dia r esourc e gr oup th at is in us e, Cisco Uni fied C ommuni cati on s Ma nage r d ispl ays a m essag e. B ef ore d ele tin g a me[...]

79-6 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 79 Media Resour ce Group Configura tion Related Topics[...]

CH A P T E R 80-1 Cisco Unified Communications Manager Administration Guide OL-18611-01 80 Media Resource Group List Configuration Use the follo wing topics to conf igure Media Resource Group Lists: • Media R esourc e G roup List Configura tion Se ttin gs, pa ge 80- 1 • Finding a Me dia Re sourc e Gr oup Li st, pag e 80 -2 • Configuring a M e[...]

80-2 Cisco Unified Communications Manager Administration Guide OL-18611-01 Cha pt e r 80 Medi a Res o urce G roup Lis t C onfi g urati o n Finding a M edi a Resource G roup List Finding a Media Resource G roup List Because you mi ght have se veral media resour ce gro up lists in your networ k, Cisco Unified Communi cati ons M anage r lets you loc a[...]

80-3 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 8 0 Medi a Res ource Grou p List Conf ig ura tion Config uring a Media Re source Group List Note T o add addition al sear ch cr ite ria , clic k the + b utton. When yo u ad d c ri teria, the syst e m se ar ch es for a r ecord that matches all crit eria tha t you sp e[...]

80-4 Cisco Unified Communications Manager Administration Guide OL-18611-01 Cha pt e r 80 Medi a Res o urce G roup Lis t C onfi g urati o n Deleting a Me dia Reso urce Gr oup List • T o update an existin g media re source g roup list, l ocate the appropri ate Me dia Reso urc e Group Li st as desc ribe d in “ Findi ng a M edi a Re sourc e G roup [...]

80-5 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 8 0 Medi a Res ource Grou p List Conf ig ura tion Related Topics • Media R esourc e G ro up Con figurati on, pa ge 79- 1 • Understa ndin g Me dia Resou rces , Cisco Uni fied Commu nicat ions Manager System Guide • Media R eso urce Gro up an d Me dia Resou rc e [...]

80-6 Cisco Unified Communications Manager Administration Guide OL-18611-01 Cha pt e r 80 Medi a Res o urce G roup Lis t C onfi g urati o n Related Topics[...]

CH A P T E R 81-1 Cisco Unified Communications Manager Administration Guide OL-18611-01 81 MOH Audio File Mana gement Co nfiguration Y o u can mana ge the audi o files that the Music On Ho ld featur e uses as audi o sources. The Media Resourc es > MOH A udio Fi le Management menu option allo ws the administrator to per form the follo w ing funct[...]

81-2 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapt er 81 MOH Audio File Ma nagement Configuration[...]

CH A P T E R 82-1 Cisco Unified Communications Manager Administration Guide OL-18611-01 82 Mobile Voice Access Configu ration Mobile Con nect allows users to manage business calls using a sing le phone num ber and pi ck up in-prog ress c alls on th e d eskto p p hone a nd cel lular p hone. Mobi le V o ice Ac cess is the a ssoc iate d integrated voi[...]

82-2 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 82 Mobile Voice Access Co nfiguration[...]

P AR T 5 V oice Mail Configuration[...]

[...]

CH A P T E R 83-1 Cisco Unified Communications Manager Administration Guide OL-18611-01 83 Cisco Voice-Mail Port Configuration Y o u can a d d an d delet e port s that are as sociat ed with a Cisco v o ice-ma il ser ver to t he Cisco Unif ied Communication s Manager database w ithout usi ng the Cisco V oice Mail Port W izard. Th is section describe[...]

83-2 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 83 Cisco Voice-Mail Por t Co nfiguration Cisco Voice-Mai l Port Configur ation Settings Ta b l e 83- 1 describe s the Cisco v oice-mail por t conf iguration settings. F or more informatio n about related proc edures, se e the “Relate d T opics” sect ion on page 8[...]

83-3 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 8 3 Cisco Voi ce-Mail Port Con figuration Cisco Voice-Mail Port Configuration Settings Location U se locations to implement ca ll admission control ( CA C) in a central ized call-p rocessing sy stem. CAC enables yo u to regulate a udio quality an d video a v ailabili[...]

83-4 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 83 Cisco Voice-Mail Por t Co nfiguration Cisco Voice-Mai l Port Configur ation Settings Use T rusted Relay Point From the dro p- down list bo x, ena ble or disab l e whe ther Cis co Unified Communica tions Mana ger inse rts a trusted rela y point (TRP) device with th[...]

83-5 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 8 3 Cisco Voi ce-Mail Port Con figuration Cisco Voice-Mail Port Configuration Settings Partition Ch oose the partition to which the dire ctory number belongs. Choos e <None> if par titions are not used . If you choose a partition , you must choose a call ing se[...]

83-6 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 83 Cisco Voice-Mail Por t Co nfiguration Finding a Cisc o Voi ce-Mail Por t Finding a C isco Vo ice-Mail Por t Because you will typic ally have a number of Cis co voice-mail port s in your netwo rk, Cisco Unified Communications Manager lets you locate specif ic Cisco[...]

83-7 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 8 3 Cisco Voi ce-Mail Port Con figuration Configuring Cisco Voice-Mail Ports Note T o add addition al sear ch cr ite ria , clic k the + b utton. When yo u ad d c ri teria, the syst e m se ar ch es for a r ecord that matches all crit eria tha t you sp ecify . T o remo[...]

83-8 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 83 Cisco Voice-Mail Por t Co nfiguration Synchronizing a Ci sc o Voice Mail Port with Affecte d D evices Step 2 Perform on e of the followings tasks: • T o copy Cisco voice- mai l po rt a nd its set tin gs, l oca te the ap pro pria te Cisc o voice -mai l po rt as d[...]

83-9 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 8 3 Cisco Voi ce-Mail Port Con figuration Deleting a Cisco Voice-Mail Port Deleting a Cisco Voice-Mail Port T o delete a sing le C isco voice- mail por t fr om Ci sco U nified Com muni catio ns Mana ger, f ollow these procedu re s. Befo re Yo u Begin When you delete [...]

83-10 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 83 Cisco Voice-Mail Por t Co nfiguration Related Topics • Cisco V oi ce Mail Port Wizard, page 84 -1 • Cisco Unity and Cisco Unity Conn ecti on Configuration Che cklist , Cisco U n ified Communic ati ons Manager System Guide[...]

CH A P T E R 84-1 Cisco Unified Communications Manager Administration Guide OL-18611-01 84 Cisco Voice Mail Port Wizard The optional Cisc o Unity or Cisco Unity Co nnec tion so ftware , available a s pa rt of Ci sco Un ified Communications Solut io ns, pro vides voice- messag ing c apability f or us ers wh en t he y are unav ailable to answer c all[...]

84-2 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapt er 84 Cisco V oice Ma il Port Wiza rd Adding a New Ci sc o Voice-Mai l Ser ver and Ports Proc edure Step 1 Choose V oice Mail > Cis co V oi ce Ma il Por t Wizard . From th e displa y , ch oose o ne of the following op tion s: • Create a ne w Cisco V oic e Mail Ser[...]

84-3 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 8 4 Cisco Voi ce Mail Port Wizar d Adding a New C isco Vo ice-Mai l Server and Po rts Call ing Se arch Space From the drop-d own list box, ch oose the appr opria te callin g search space. A calling search sp ac e co mpr ises a collection of par titi ons that are sear[...]

84-4 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapt er 84 Cisco V oice Ma il Port Wiza rd Adding a New Ci sc o Voice-Mai l Ser ver and Ports Step 8 Click Next . The Cisco V o ice Mail Dir ectory Numbe rs window displays. Step 9 Enter t he d irec tor y n umber se tti ngs for t he new Cisco voice- ma il se rver as de scri[...]

84-5 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 8 4 Cisco Voi ce Mail Port Wizar d Adding a New C isco Vo ice-Mai l Server and Po rts Step 10 Click Next . A window that asks whet her you want to add these dir ectory number s to a line group displays. Step 11 Choose on e of the o ptions t hat di spla y: • If you [...]

84-6 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapt er 84 Cisco V oice Ma il Port Wiza rd Adding Ports t o an Existing Ci sc o Voice-Mai l Se rver Next Step s • Make sur e that you set up the message-w aiting indicato r (MWI) devi ce. For mor e information, refer to the “Cis co Unity and Cisco Un ity Connecti on Con[...]

84-7 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 8 4 Cisco Voi ce Mail Port Wizar d Deleting Ports from an Existing Cisco Voice-Mail Server Additional Topics See the “Relate d T opics” s ection on page 84-7 . Deleting Ports from an Exis ting Cisco Voice-Mail Server T o delete ports from an existing Cisco v o ic[...]

84-8 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapt er 84 Cisco V oice Ma il Port Wiza rd Related Topics[...]

CH A P T E R 85-1 Cisco Unified Communications Manager Administration Guide OL-18611-01 85 Message Waiting Configuratio n The fo llowing top ics provide info rmat ion on messa ge waiting co nfigurati on: • Message W aiting Configuratio n Settings, page 85- 1 • Finding a Me ssag e W aiting N umber, page 85-2 • Conf iguri ng Mess age W aiting, [...]

85-2 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 85 Message Waiting Configuration Finding a M ess age Waiting Number Additional Information See the “Relate d T opics” s ection on page 85-5 . Finding a Message Waiting Number Because y ou migh t have sev e ral m essag e- waiting num bers in your ne twork, Cisc o [...]

85-3 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 8 5 Messag e Waiting Conf igu ration Finding a Message Waiti ng Number Note Duri ng your wor k in a browser session, Cisco U nif ied Co mmunicati ons Mana ger Admi nistration r etains your messa ge-waiti ng number search prefere nces. I f you navigate to other menu i[...]

85-4 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 85 Message Waiting Configuration Configuring Me ssage W ai ting Configuring Message Waiting T o configure message waiting for use with v oice-messaging systems, use the follo wing procedure. Proc edure Step 1 Choose V oice Mail > Message W aiting . Step 2 Click th[...]

85-5 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 8 5 Messag e Waiting Conf igu ration Related To pics Related Topics • Message W aiting Configuratio n Settings, page 85- 1 • Finding a Me ssag e W aiting N umber, page 85-2 • Conf iguri ng Mess age W aiting, p age 85-4 • V oice Mail Connecti vity to Cisco Uni[...]

85-6 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 85 Message Waiting Configuration Related Topics[...]

CH A P T E R 86-1 Cisco Unified Communications Manager Administration Guide OL-18611-01 86 Cisco Voice-Mail Pilot Configuration The follo wing topics pr ovi de informatio n on v oice-mail pilot conf ig uration: • V oice-Mail Pilot Conf iguration Settings, page 86- 1 • Finding a C isco V oic e- Mai l Pil ot, pa ge 86-2 • Conf iguring the V oic[...]

86-2 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 86 Cisco Voice-Mail Pilot Co nfiguration Finding a Cisc o Voi ce-Mail Pilot Ta b l e 86- 1 describes the v oice-mail pilot co nf iguration settings. Additional Information See the “Relate d T opics” s ection on page 86-5 . Finding a Cisco V oice-Mail P ilot Becau[...]

86-3 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 8 6 Cisco Voi ce-Mail Pilot Conf ig ura tion Configuring the Voice-Mail Pilot Number Step 2 T o f ind a ll re c ords i n the dat abas e, ensu re the dia log bo x is em pty; go t o Step 3 . T o filter or search records • From th e first drop- down li st bo x, sele c[...]

86-4 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 86 Cisco Voice-Mail Pilot Co nfiguration Deleting a Voice-M ail Pilot Num ber Additional Information See the “Relate d T opics” s ection on page 86-5 . Deleting a Voice- Mail Pilot Number T o delete the v oice -mail pil ot number, perform these proc edures . Y ou[...]

86-5 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 8 6 Cisco Voi ce-Mail Pilot Conf ig ura tion Related To pics Related Topics • V oice-Mail Pilot Conf iguration Settings, page 86- 1 • Finding a C isco V oic e- Mai l Pil ot, pa ge 86-2 • Conf iguring the V oice- Mail Pilot Number , page 86-3 • Deleting a V oi[...]

86-6 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 86 Cisco Voice-Mail Pilot Co nfiguration Related Topics[...]

CH A P T E R 87-1 Cisco Unified Communications Manager Administration Guide OL-18611-01 87 Voice-Mail Prof ile Configuration The follo wing topics pr ovi de informatio n on v oice-mail prof iles: • V oice- Ma il Pr ofile Configur ation Se ttin gs, page 87-1 • Deleting a V oice-Mail Prof ile, page 87-5 • Finding V oice-Mail Profiles, p age 87-[...]

87-2 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 87 Voice-Mail Profile Configuration Finding Voice- Mai l Profiles Finding Voice-Mail Profiles Because you ma y have sev eral voice-mail pro files in your network, Ci sco Unified Communi cations Manager lets you locat e specific voice- mail prof iles on the basis of s[...]

87-3 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 8 7 Voice-Ma il Profile Configura tion Configuring a Voice-Mail Profile Step 2 T o f ind a ll re c ords i n the dat abas e, ensu re the dia log bo x is em pty; go t o Step 3 . T o filter or search records • From the dro p-down list box , select a se arch pattern. ?[...]

87-4 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 87 Voice-Mail Profile Configuration Synchronizing a Vo ice Mail Profile W ith Af fected Dev ic es • T o update an existing v o ice-mail prof ile, locate the appropriat e voice -mail prof ile as described in “Finding V oice-Mail Prof iles” section on page 87-2 a[...]

87-5 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 8 7 Voice-Ma il Profile Configura tion Deleting a Voice-Mail Profile Deleting a Voice-Mail Profile T o delete a v oice-mail prof ile, use the f ollowi n g procedure. Y ou cannot d elete the defau lt prof ile or the No V oice Mail profi le. Befo re Yo u Begin Y o u ca[...]

87-6 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 87 Voice-Mail Profile Configuration Related Topics[...]

P AR T 6 De vice Conf iguration[...]

[...]

CH A P T E R 88-1 Cisco Unified Communications Manager Administration Guide OL-18611-01 88 CTI Route Point Configuration A comp uter te lephony int egration (CT I) ro ute poin t designa tes a v irtual device that can re ceiv e multip le, simulta neous calls for applic ation-co ntro lled redire ctio n. For first- party call control, you can optional[...]

88-2 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 88 CTI Route Point Configuration CTI Route Point Configura tion Settings CTI Route Point Configuration Settings A comp uter te lephony integra tion (CT I) rout e poin t designat es a v irtual device that ca n rece iv e mu ltiple, simulta neous calls for applic ation-[...]

88-3 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 8 8 CTI Route Poi nt Conf iguration CTI Route Point Configuration Settings Call ing Se arch Space From the dr op-do wn list b ox, cho ose a callin g search space. Th e calling search sp ace spec ifie s the co llection o f partition s that a re searche d to determ ine[...]

88-4 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 88 CTI Route Point Configuration CTI Route Point Configura tion Settings Media Resou rce G roup L ist Choo se the ap propriat e Media Re source Grou p List. A Me dia Resourc e Group Li st comprises a prior itized gr ouping of media reso urce groups . An appl ication [...]

88-5 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 8 8 CTI Route Poi nt Conf iguration CTI Route Point Configuration Settings Use T rusted Relay Point F rom the d rop -down list box, e nabl e or d isable wh ethe r Cisc o Un ified Communica tions Mana ger inse rts a trusted rela y point (TRP) device with this m edia e[...]

88-6 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 88 CTI Route Point Configuration Finding CTI Route Poi nt s Finding CTI Route Points T o find and list CTI rou te points, perform th e following proc edure. Proc edure Step 1 Choose Device > CTI Route P oint . The Fin d and List Route Points w indow displays. Reco[...]

88-7 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 8 8 CTI Route Poi nt Conf iguration Configuring a CTI Route Point Note Y ou ca n delete multiple re cords fr om the data base by chec king the che ck boxes next to the appro priate r ecord a nd cli cking Delete Select ed . Y ou can delete all conf igur able records f[...]

88-8 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 88 CTI Route Point Configuration Deleting a CTI Route Poi nt Deleting a CTI Route Point T o dele te a CTI rou te point, perform th e following proc edur e. Befo re Yo u Begin Because you can de lete a C TI route p oint tha t is assign ed to on e or more directory num[...]

88-9 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 8 8 CTI Route Poi nt Conf iguration Synchr onizing a CTI R oute Po int Step 2 Choos e the search criteria to use. Step 3 Click Fin d . The wi ndo w displays a l ist of CTI route points t h at m atch th e sear ch cri teria. Step 4 Check the check boxe s next to the CT[...]

88-10 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 88 CTI Route Point Configuration Related Topics Related Topics • CTI Route Point Confi g uration Settings, page 88-2 • Conf iguring a CTI Route Point, page 88- 7 • Finding CTI Rou te Points, page 88-6 • Deleting a CTI Route Point, page 88-8 • Resetting a C[...]

CH A P T E R 89-1 Cisco Unified Communications Manager Administration Guide OL-18611-01 89 Gatekeeper Configuration A gatekeepe r device, also known as a Cisco Mu ltimed ia Confer ence Manage r (MCM), supports the H.225 Registration, Ad missi on, a nd St atu s Prot ocol ( RA S) messa ge se t tha t is use d f or c all a dmi ssion control , bandwidth[...]

89-2 Cisco Unified Communications Manager Administration Guide OL-18611-01 Cha p ter 8 9 G a teke epe r Co nf i gur at i on Gatekeepe r Conf iguration Set ti ng s services for communication s between Cisco Unif ied Communicatio ns Manager cluster s and H.323 networ ks. Y ou can configure multiple gatek e eper dev ices per Cisco Unif ied Communicati[...]

89-3 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 8 9 Gateke eper Config uration Finding a Gatek eeper Finding a Ga teke eper Because y ou mig ht have se v eral gatekeepers in you r network, Cisco Unified Commu nications Manager Administratio n lets yo u locate sp ecif ic ga tekeeper s on t he basis of sp ecif ic cr[...]

89-4 Cisco Unified Communications Manager Administration Guide OL-18611-01 Cha p ter 8 9 G a teke epe r Co nf i gur at i on Configuring a G ate kee per Step 3 Click Fin d . All matc hing reco rds displ ay . Y ou c an change the numbe r of ite ms that displ ay on e ach page by ch oosing a differen t value f rom the Rows per Pa ge dr op- down lis t b[...]

89-5 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 8 9 Gateke eper Config uration Deleting a Gatekeeper Deleting a Ga teke eper Perform the follo wing steps to delete a gat ekeeper . Befo re Yo u Begin Y o u canno t delete a gatekeep er that is assig ned to one or more trunks. T o f ind out which trunks are using the[...]

89-6 Cisco Unified Communications Manager Administration Guide OL-18611-01 Cha p ter 8 9 G a teke epe r Co nf i gur at i on Synchronizing a G at ekeeper Step 3 If you cha ng ed a ny set tings fo r th e G ate keepe r Device, cl ick Reset . The Reset Device dialog displa ys. Step 4 Click on e of the f oll owing ch oice s: • Restart— Restarts the [...]

89-7 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 8 9 Gateke eper Config uration Related To pics • Finding a Ga tekee per, page 89-3 • Configuring a Ga tekee per, page 89-4 • Deleti ng a Gatekee per , page 89-5 • Resettin g a Gat ekeep er , page 89 -5 • Synchroniz ing a Gat ekeeper , page 89 -6 • T runk [...]

89-8 Cisco Unified Communications Manager Administration Guide OL-18611-01 Cha p ter 8 9 G a teke epe r Co nf i gur at i on Related Topics[...]

CH A P T E R 90-1 Cisco Unified Communications Manager Administration Guide OL-18611-01 90 Gateway Configuration Cisco Unif ied Communicatio ns gate ways enable Cisco Unified Communica tions Manager to communica te with non-IP telecommun ications de vices. Cisco Unifie d Communications Mana ger supports several gatew a y types as descr ibed in the [...]

90-2 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 90 Gateway Configuration Gate way Confi g uration Sett ings Gateway Configuration Settings Cisco Unif ied Communicatio ns gate ways enable Cisco Unified Communica tions Manager to communica te with n on-IP te lecommunica tions de vices. See th e follo wing sections f[...]

90-3 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 90 Gatew ay Conf iguration Gateway Configuration Settings Config ured Slot s, VICs, and Endp oin ts Note Y ou must spec ify th e b eginning por t nu mbe r fo r some VI Cs. For exampl e, if t he VIC i n Subunit 0 begins at 0 and has two ports (0 and 1), the VIC in Sub[...]

90-4 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 90 Gateway Configuration Gate way Confi g uration Sett ings Additional Information See the “Relate d T opics” s ection on page 90-10 4 . H.323 G ateway Co n figuration Settings Note Aft er a gateway is regist ered w ith Cisco Unified Commun ications M anager, gat[...]

90-5 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 90 Gatew ay Conf iguration Gateway Configuration Settings Call Classificatio n This p arameter deter mines whether an incoming call that is usin g this gateway is consi dere d off the n etwork (OffNet) or on t he n etwor k (OnNe t). When the Call Classif ication f ie[...]

90-6 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 90 Gateway Configuration Gate way Confi g uration Sett ings AAR Group Ch oose the automated alter nate routing (AAR) group for this devi ce. The A AR grou p p rovid es the pr efix digi ts t h at ar e used to rout e c all s that a re o ther wise bl ocked due to insuff[...]

90-7 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 90 Gatew ay Conf iguration Gateway Configuration Settings ASN.1 R OSE OID Encoding T o displa y the option s in the ASN.1 ROSE OID Encoding drop-down list box , choose QSIG fro m the T unneled Protocol drop-down list box. This parameter specifies ho w to encode the I[...]

90-8 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 90 Gateway Configuration Gate way Confi g uration Sett ings Use T rusted Relay Point Fro m the drop- down list box, ena bl e or disable whether Ci sc o Unified Communi cati ons Man ager inse rts a trus ted relay po int ( TRP) d evice with thi s medi a e ndp oint. Cho[...]

90-9 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 90 Gatew ay Conf iguration Gateway Configuration Settings Retry V ide o Call as Audio This c hec k b ox appl ies only to vi deo en dpoin ts tha t re ceive a cal l. By default, th e system checks this check box to specify that this devi ce should imme dia tel y ret ry[...]

90-10 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 90 Gateway Configuration Gate way Confi g uration Sett ings SR TP Allo wed Check th e SR TP Allowed check box if you want Cisco Unified Communi cations Mana ger to allo w secure and n onsecure ca lls ove r the gateway . If you do not ch eck this check box, Cisco Uni[...]

90-11 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 90 Gatew ay Conf iguration Gateway Configuration Settings Call ing Se arch Space Fro m the dr op-down list box , choose th e appro priat e calli ng search space. A calling sear ch spac e specifie s the collectio n of R oute Partit io n s th at ar e s ea rc he d to d[...]

90-12 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 90 Gateway Configuration Gate way Confi g uration Sett ings Call Rout ing Inf or mation - Outbound C alls Calling P arty Sele ction Any outbo und c all on a gateway can se nd dir ect ory numb er inform ation . Choose whic h director y numbe r is sent: • Originato [...]

90-13 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 90 Gatew ay Conf iguration Gateway Configuration Settings Calle d party IE Numbe r T ype Unkno wn Ch oose the for mat for the number type in called part y directo ry numbers . Cisco Unified Comm unicat ions Manage r sets the called direct ory number (D N) type. Ci s[...]

90-14 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 90 Gateway Configuration Gate way Confi g uration Sett ings Called Number ing Plan Choose t he for mat f or t he nu mbe rin g p lan i n ca ll ed pa rty di rec tory numbers . Cisco Unif ied Communication s Manager sets the c alled DN numbering plan. Cisco re co mm en[...]

90-15 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 90 Gatew ay Conf iguration Gateway Configuration Settings Call er ID DN E nter the pattern tha t you want to use fo r calling line ID, f rom 0 to 24 digits. For example, in North Ameri ca • 555XXXX = V ariable calling lin e ID, where X equals an ex tension number [...]

90-16 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 90 Gateway Configuration Gate way Confi g uration Sett ings Codec For Out bo und Fast Star t Use the drop- do wn list box t o choose the cod ec for use with th e H.323 device for an outboun d FastStart call: • G711 u-la w 6 4K (defau lt) • G711 a -law 64K • G7[...]

90-17 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 90 Gatew ay Conf iguration Gateway Configuration Settings Geoloca tion Conf ig uration Geoloc ation Fro m the drop- down list box, choose a geoloc ation . Y ou can c hoose t he Unspecif ied geoloca tion, which designates th at this device does not associa te with a [...]

90-18 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 90 Gateway Configuration Gate way Confi g uration Sett ings National Number Configure th e following settin gs to globaliz e calling pa rty numbe rs that us e National for the Calling P arty Number T y pe. • Prefix—Cisc o Un ified C ommuni ca tio ns Ma nage r ap[...]

90-19 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 90 Gatew ay Conf iguration Gateway Configuration Settings Internation al Number Co nfigure the fo llowing settings to glo balize cal ling party num bers that use Inter national for the Calling Party Numb er T ype. • Prefix—Cisc o Un ified C omm unic atio ns Ma n[...]

90-20 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 90 Gateway Configuration Gate way Confi g uration Sett ings Subscrib er Num ber Co nfigure the fo llowing settings to glo balize cal ling party num bers that u se Subscr iber f or the Callin g P arty N umber T ype. • Prefix—Cisc o Un ified C ommuni ca tio ns Ma [...]

90-21 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 90 Gatew ay Conf iguration Gateway Configuration Settings Additional Information See the “Relate d T opics” s ection on page 90-10 4 . Unkno wn Number Configure the fo llowing settings to glo balize c alling part y numbers that use Unknown f or the Ca llin g Par[...]

90-22 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 90 Gateway Configuration Gate way Confi g uration Sett ings Analog Access Gatewa y Configuration Settings Ta b l e 90- 3 lists co nfigur ation settings for Ana log Access ga tew ays (Cisco Catalyst 6000 24 port FXS Gate wa y). Ta b l e 90-3 Analog A ccess Gatew ay C[...]

90-23 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 90 Gatew ay Conf iguration Gateway Configuration Settings Location U se locations to implement call admissio n contr ol (CA C) in a central ize d ca ll -proc ess in g s ystem . CA C ena ble s yo u to r egulate audio quality an d video a va ilability b y limiting the[...]

90-24 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 90 Gateway Configuration Gate way Confi g uration Sett ings Use T rusted Relay Point From the d rop -down lis t b ox, e na ble or d is able w h ethe r Ci sco Unified Commun ica tions M a nage r in sert s a t rust ed r elay poi nt (TRP) device w it h thi s m ed ia en[...]

90-25 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 90 Gatew ay Conf iguration Gateway Configuration Settings T ransmit UTF-8 for Calling P arty Name This device uses the u ser loc a le sett ing of the d evice p ool o f the de vice to determine whether to send unicode an d whether to translat e received unicode infor[...]

90-26 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 90 Gateway Configuration Gate way Confi g uration Sett ings Additional Information See the “Relate d T opics” s ection on page 90-10 4 . Product - Specific Configur at ion Model-specif ic config uration fiel ds that the gate way manufac tur er defines The g atew[...]

90-27 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 90 Gatew ay Conf iguration Gateway Configuration Settings Cisco VG 248 Gatew ay Configuration Settings Ta b l e 90- 4 lists co nfigur ation settings for the Cisco VG2 48 Gate ways. Additional Information See the “Relate d T opics” s ection on page 90-10 4 . Ta b[...]

90-28 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 90 Gateway Configuration Gate way Confi g uration Sett ings Cisco IOS SC CP Gateway Co nfiguration Se ttings Ta b l e 90- 5 lists configuration settings for the Cisco IOS SCCP gate ways. Ta b l e 90-5 Cisco IOS SCCP Gatew ay Configur ation Se tti ngs Field Descripti[...]

90-29 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 90 Gatew ay Conf iguration Gateway Configuration Settings Config ured Slots, VICS and Endpoin ts Note Y ou must spec ify th e b eginning por t nu mbe r fo r some VI Cs. For exampl e, if t he VIC i n Subunit 0 begi ns at 0 a nd has two p orts (0 and 1), then the VIC [...]

90-30 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 90 Gateway Configuration Port Configuration Settin gs Additional Information • See the “Relate d T opics” s ection on page 90-10 4 . Port Conf iguration Sett ings See the f oll owing sect ions f or table s tha t li st de tail ed de sc ripti ons for a ll port t[...]

90-31 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 90 Gatew ay Conf iguration Port Configuration Settings • Ground- Start Port Configuration Set tings , page 90-85 • E & M Port Conf iguration Se tting s, page 90-86 For detailed information about g ate way c onfi guration set tings, se e the “Gate way Co nf[...]

90-32 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 90 Gateway Configuration Port Configuration Settin gs Call ing Se arch Space From the d rop -down list b ox, c hoo se t he a pp ropri ate ca lling sear ch space. A cal ling search spa ce compri ses a coll ection of rout e pa rtitions that are se arched to de termi n[...]

90-33 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 90 Gatew ay Conf iguration Port Configuration Settings Networ k Locale From t he drop- do wn list box, choo se the loca le that is associa ted with the gatew ay . Th e netw ork loc ale identif ies a set of d etailed info rmation to sup port the ha rdwar e in a speci[...]

90-34 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 90 Gateway Configuration Port Configuration Settin gs Use T rusted Relay Point From the d rop-down l ist box, e nabl e or d isable wh et her Cisc o Unified Commun ica tions M a nage r in sert s a t rust ed r elay point (TRP) device w it h thi s m ed ia en dpoi n t. [...]

90-35 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 90 Gatew ay Conf iguration Port Configuration Settings Geoloc ation From the drop -down li st b ox, cho ose a ge olo catio n. Y ou can choos e the Unspecif ied geo locat ion, whi ch desi gnat es that thi s device does not associ ate with a geoloca tion. Y ou c an a [...]

90-36 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 90 Gateway Configuration Port Configuration Settin gs Use Device Pool Calling Party Tr a n s f o r m a t i o n C S S T o use the Calling P arty T ransf ormation CSS that is conf ig ured i n the device pool tha t is assigned to th is device, check this c heck box. If[...]

90-37 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 90 Gatew ay Conf iguration Port Configuration Settings MLPP Preemption Be a ware th at thi s setting is not a vailable for all de v ices. I f a vailable , this setti ng specif ies wheth e r a d e vice that can preem p t calls in progress w ill use th e capa bility w[...]

90-38 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 90 Gateway Configuration Port Configuration Settin gs SMDI Port Number (0- 4096) U se thi s f ield for analog ac cess ports that c o nnect to a v oice-messaging sys tem. Set the SMDI Port Numbe r equal to the ac tual por t number on the v oice-m essaging s ystem to [...]

90-39 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 90 Gatew ay Conf iguration Port Configuration Settings Additional Information See the “Relate d T opics” s ection on page 90-10 4 . Digital Access PRI Port Configuration Settings Ta b l e 90- 7 p rovi des detailed d escriptions for Digita l Access PRI port conf [...]

90-40 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 90 Gateway Configuration Port Configuration Settin gs Description E nter a descriptio n that cl arifies th e purpos e of th e de vice. Device Pool From the d rop-down l ist box, c hoo se th e a pp ropri ate device po ol. The device pool speci fies a collectio n of p[...]

90-41 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 90 Gatew ay Conf iguration Port Configuration Settings Location U se locations to implement ca ll admission control ( CA C) in a central ize d ca ll -proc ess in g s ystem . CA C ena ble s yo u to r egulate audio quality an d video a va ilability b y limiting the am[...]

90-42 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 90 Gateway Configuration Port Configuration Settin gs Use T rusted Relay Point From t he d rop -down list b ox, e nabl e or d isable wh ethe r Cisc o Unified Commun ica tions M a nage r in sert s a t rust ed r elay point (TRP) d e vice wi th this media en dpoint . C[...]

90-43 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 90 Gatew ay Conf iguration Port Configuration Settings T ransmit UTF-8 for Calling Part y N am e This device uses the u ser loc a le sett ing of the d evice pool f or the de vice to determin e whether to send un icode and wheth er to translat e received unicode info[...]

90-44 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 90 Gateway Configuration Port Configuration Settin gs MLPP Preemption Be aw are that t h is sett ing is not av ailable f or all de vices. If a vailable, this setting specif ies wh ether a de vice that can pre empt calls in progr ess will use the capability when it p[...]

90-45 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 90 Gatew ay Conf iguration Port Configuration Settings Interf ace Info rmatio n PRI Protocol T ype Choose the com municat ions proto col for the spa n. T1 PRI spans provide several options, depe nding on th e carri er or switch; f or exam ple: • PRI 4ESS—A T&[...]

90-46 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 90 Gateway Configuration Port Configuration Settin gs QSIG V arian t T o display the optio ns in the QSIG V ariant d rop-do wn list box, choose QSIG from the T un neled Proto col drop- down list box. This par ameter s pecifies the protoc ol profile that is sent in o[...]

90-47 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 90 Gatew ay Conf iguration Port Configuration Settings ASN.1 R OSE OID Encoding T o display the options in the ASN.1 R OSE OID Encoding drop-down list box, c hoose QSIG from the T unnele d Protocol drop-d own list b ox. This par ameter spe cifies how to enco de the [...]

90-48 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 90 Gateway Configuration Port Configuration Settin gs Channe l I E T ype Choose one of t he following values to specify w hether channel selec tion is pr esented as a channe l map or a slot map : • T i meslot Nu mber—B -channe l usage always indi cates ac tual t[...]

90-49 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 90 Gatew ay Conf iguration Port Configuration Settings Enable G. Clear Check this box to enable G. Clear Codec su pport for MG CP T1 PRI gate ways and SIP trunks. Whe n you enabl e G. Clear Codec, echo cancell at ion a nd ze ro supp re ssion fo r o utbou nd call s g[...]

90-50 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 90 Gateway Configuration Port Configuration Settin gs Call ing Se arch Space From the dro p-down list bo x, choose the appr opriate ca lling se arch space. A cal ling se arch sp ac e de signa te s a c oll ecti on of ro ut e partit ions that are sear ched to d etermi[...]

90-51 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 90 Gatew ay Conf iguration Port Configuration Settings Calling P arty Sele ction An y outbou nd call on a gateway can send di recto ry number informat ion. Choose wh ich dire ct ory numbe r i s se nt: • Orig inat or—Send the d irectory nu mber of the calli ng de[...]

90-52 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 90 Gateway Configuration Port Configuration Settin gs Call ing party IE number type unknown Choose t he format for the num ber type in calling pa rty dire ctory numbers. Cisco Unif ied Communication s Manager sets the calling directory number ( DN) typ e. C isco re [...]

90-53 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 90 Gatew ay Conf iguration Port Configuration Settings Calli ng Number ing Plan Choose the format for the numbe ring plan in calling party dire ctory numbers. Cisco Unif ied Communication s Manager sets the calling DN numberi ng plan. Cisc o recomme nds that you do [...]

90-54 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 90 Gateway Configuration Port Configuration Settin gs Calle d Party Transformati on CSS This settin g allo ws you to localize the called party numbe r on the de vice . Make sure that the Called Party Transformatio n CSS that you choose c ontains the c alled par ty t[...]

90-55 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 90 Gatew ay Conf iguration Port Configuration Settings Redi recti ng Nu mbe r IE Delivery— Inbo und Check this c h eck box to acce pt the Redirecting Number I E in th e incoming SETUP message to the Cisco Unified Communica tions Manage r. ( The UUI E part o f th e[...]

90-56 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 90 Gateway Configuration Port Configuration Settin gs Inte rfac e Id en tifier P r es ent Check th e check box to indicate th at an interf ace identif ier is present. By de fault, the Cisco Uni f ied Commun icatio ns Manager leaves the che ck box un ch ec ked. This [...]

90-57 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 90 Gatew ay Conf iguration Port Configuration Settings Default Pr ef ix Setting T o enter the d efault v alue for all pref ix fi elds at the same time, c lick Default Pref ix Settings . National Number Configure the foll o wing setti ngs to globalize calling pa rty [...]

90-58 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 90 Gateway Configuration Port Configuration Settin gs Internation al Number Con f igure the foll ow ing settings to glo balize calling party num bers that us e Inte rnational f or the Cal ling Party N umber T ype. • Pref ix—Cisco Unif ied Co mmunications Manager[...]

90-59 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 90 Gatew ay Conf iguration Port Configuration Settings Subscrib er Num ber Configure the foll o wing setti ngs to globalize calling party numbers that use Subsc riber for th e Calling Part y Number T yp e. • Pref ix—Cisco Unif ied Co mmunications Manager applies[...]

90-60 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 90 Gateway Configuration Port Configuration Settin gs Unkno wn Number Configure the foll ow ing settings to globa lize calling party num bers that use Unk nown for the Calling Party Num ber T ype. • Pref ix—Cisco Unif ied Co mmunications Manager applies th e pre[...]

90-61 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 90 Gatew ay Conf iguration Port Configuration Settings Additional Information See the “Relate d T opics” s ection on page 90-10 4 . Product - Specific Configur at ion Model-specif ic config uration fiel ds that the gate way manufac tur er defines The gateway man[...]

90-62 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 90 Gateway Configuration Port Configuration Settin gs Digital Access T1 Port Configuration Settings Ta b l e 90- 8 pro vides deta iled descr iptions fo r Digital A ccess T1 port conf iguration settings. Ta b l e 90-8 Digital A ccess T1 P or t Configur ation Set ting[...]

90-63 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 90 Gatew ay Conf iguration Port Configuration Settings Packet Captur e Durat ion (for Cisc o I OS M GCP ga te ways only ) Configure thi s field on ly w hen yo u ne ed t o tr ouble sho ot en cr ypte d signaling in formatio n for the Cisco IOS MG CP gateway . Configur[...]

90-64 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 90 Gateway Configuration Port Configuration Settin gs AAR Group Choose the autom ated alt ernate ro uting (A AR) gro up for this de vice . The A AR group provides the pr efix digit s that are use d to route call s that are otherwise blocked due to insufficient bandw[...]

90-65 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 90 Gatew ay Conf iguration Port Configuration Settings Enable G. Cl ear Codec Check this bo x to enable G. Clear Codec su pport for M GCP T1 PRI gate ways and SIP trunks. Whe n you enabl e G. Clear Codec, echo cancell at ion a nd ze ro supp re ssion fo r o utbou nd [...]

90-66 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 90 Gateway Configuration Port Configuration Settin gs Networ k Locale From the drop-do wn list box, choose the locale that is associated with the gatew ay . Th e netw ork loc ale identif ies a set of d etailed info rmation to sup port the ha rdwar e in a specif ic l[...]

90-67 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 90 Gatew ay Conf iguration Port Configuration Settings Use T rusted Relay Point From t he d rop -down list b ox, e nab le or d is able w h ethe r Ci sco Unified Commun ica tions M a nage r in sert s a t rust ed r elay poi nt (TRP) d e vice wi th this media en dpoint[...]

90-68 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 90 Gateway Configuration Port Configuration Settin gs Additional Information See the “Relate d T opics” s ection on page 90-10 4 . Product - Specific Configur at ion Model-specif ic config uration fiel ds that the gate way manufac tur er defines The gateway manu[...]

90-69 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 90 Gatew ay Conf iguration Port Configuration Settings BRI Port Configuration Settings Ta b l e 90- 9 provides det aile d desc rip tio ns for BRI p ort co nfigurati on se tting s. Ta b l e 90-9 BRI P ort Configu ratio n Set tings Field Description Device Inf ormati [...]

90-70 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 90 Gateway Configuration Port Configuration Settin gs Packet Captur e Durat ion (for Cisc o I OS M GCP ga te ways only ) Configure thi s field on ly w hen yo u ne ed t o tr ouble sho ot en cr ypte d signaling in formatio n for the Cisco IOS MG CP gateway . Configuri[...]

90-71 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 90 Gatew ay Conf iguration Port Configuration Settings Channe l Sel ection Orde r Choose t he order i n which ch annels or ports are en able d from f irst (lowest number por t) to last (hig hest numb er port) or fr om last to fi rs t. V alid entries include TOP_ DO [...]

90-72 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 90 Gateway Configuration Port Configuration Settin gs Call Routi ng Infor mation - Inbo und Calls Signif icant Digits Choose t he numb er of sign ifican t dig its t o col le ct, fr om 0 t o 32 or All. Cisc o Un ified Comm un icatio ns Ma nage r co unts significant d[...]

90-73 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 90 Gatew ay Conf iguration Port Configuration Settings Calling Party Transformatio n CSS This se tting allow s you to localize the ca lling par ty number on the de v ice. Ma ke sure that the Calling Party T ransformatio n CSS that you choo se co ntai ns the ca lling[...]

90-74 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 90 Gateway Configuration Port Configuration Settin gs Calling P arty Sele ction An y outbou nd call on a gateway can send di recto ry number informat ion. Choose wh ich dire cto ry nu mbe r i s sent : • Orig inat or—Send the d irectory nu mber of the calli ng de[...]

90-75 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 90 Gatew ay Conf iguration Port Configuration Settings Call ing party IE number type unknown Choose t he format for the num ber type in calling pa rty dire ctory numbers. Cisco Unif ied Communication s Manager sets the calling directory number ( DN) typ e. C isco re[...]

90-76 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 90 Gateway Configuration Port Configuration Settin gs Calli ng Number ing Plan Choose the format for the numbe ring plan in ca lling part y directo ry numbers. Cisco Unif ied Communication s Manager sets the calling DN numberi ng plan. Cisc o recomme nds that you do[...]

90-77 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 90 Gatew ay Conf iguration Port Configuration Settings National Number Configure the foll o wing setti ngs to globalize calling pa rty numbers that use N atio nal for t h e Ca lling Part y Nu mbe r T ype. • Pref ix—Cisco Unif ied Co mmunications Manager applies [...]

90-78 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 90 Gateway Configuration Port Configuration Settin gs Internation al Number Con f igure the foll ow ing settings to glo balize calling party num bers that us e Inte rnational f or the Cal ling Party N umber T ype. • Pref ix—Cisco Unif ied Co mmunications Manager[...]

90-79 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 90 Gatew ay Conf iguration Port Configuration Settings Subscrib er Num ber Configure the foll o wing setti ngs to globalize calling party numbers that use Subsc riber for th e Calling Part y Number T yp e. • Pref ix—Cisco Unif ied Co mmunications Manager applies[...]

90-80 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 90 Gateway Configuration Port Configuration Settin gs Unkno wn Number Configure the foll ow ing settings to globa lize calling party num bers that use Unk nown for the Calling Party Num ber T ype. • Pref ix—Cisco Unif ied Co mmunications Manager applies th e pre[...]

90-81 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 90 Gatew ay Conf iguration Port Configuration Settings BRI P ro tocol T ype Sp eci fic Inf o rmat ion Redi recti ng Nu mbe r IE Delivery— Out boun d Check this ch eck b ox to indi cate th e first red irecti ng numbe r and th e redir ecting re ason of the call when[...]

90-82 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 90 Gateway Configuration Port Configuration Settin gs Additional Information See the “Relate d T opics” s ection on page 90-10 4 . POTS Port Con figuration Settings Ta b l e 90- 10 descr ibes t he POTS port c onfiguratio n s ettings. Product - Specific Configur [...]

90-83 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 90 Gatew ay Conf iguration Port Configuration Settings Audio Si gnal Adjustme nt into IP Netwo rk T his fiel d specif ies the gain or loss that is applied t o the recei ved audio signal relati ve to the por t applicat ion type. Note Imp rop er gai n set ting ma y ca[...]

90-84 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 90 Gateway Configuration Port Configuration Settin gs Additional Information See the “Relate d T opics” s ection on page 90-10 4 . Loop-Start Port C onfiguration Settings Ta b l e 90- 11 descr ibes t he lo op- start port configura tion se tti ngs. Product - Spec[...]

90-85 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 90 Gatew ay Conf iguration Port Configuration Settings Additional Information See the “Relate d T opics” s ection on page 90-10 4 . Ground-Start Port Co nfiguration Se ttings Ta b l e 90- 12 descr ibe s the grou nd- star t po rt c on figuration sett ings. Produc[...]

90-86 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 90 Gateway Configuration Port Configuration Settin gs Additional Information See the “Relate d T opics” s ection on page 90-10 4 . E & M Port Configuration Settings E & M (Ear and Mou th) ports allow connectio n for PBX trunk lines (tie line s). E & [...]

90-87 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 90 Gatew ay Conf iguration Port Configuration Settings Calling P arty Sele ction Any outbound ca ll on a gateway can send dire ctory num ber informat ion. Choose wh ich dire cto ry nu mbe r i s sent : • Orig inat or—Send the d irectory nu mber of the calli ng de[...]

90-88 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 90 Gateway Configuration Findin g Spe cific Ga te w ays Additional Information See the “Relate d T opics” s ection on page 90-10 4 . Finding Specific Gateways Because you mi ght have hundreds of gateways in your network, Cisco Unified Communic ations Manager let[...]

90-89 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 90 Gatew ay Conf iguration Adding Gateways to Cisco Unified Commu nications Manager Step 3 Click Fin d . All matc hing reco rds displ ay . Y ou c an change the numbe r of ite ms that displ ay on e ach page by ch oosing a differen t value f rom the Rows per Pa ge dr [...]

90-90 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 90 Gateway Configuration Adding Ga teways to Cisco Un ified Commu nication s Mana ger Adding a Cis co IOS MGCP Gateway Use the follo wing procedure to add and conf igure a Cisco IOS MGCP gate way to Cisco Unified Communica tions M anager. The fol lowing Cisc o IO S [...]

90-91 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 90 Gatew ay Conf iguration Adding Gateways to Cisco Unified Commu nications Manager Note Like other IO S MGCP gat e ways, MRP/ASI gateways may work wit h a Ci sc o Unified Comm unication s Manager group t hat c onta ins thre e Cisc o Un ified Comm un icatio ns M ana[...]

90-92 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 90 Gateway Configuration Adding Ga teways to Cisco Un ified Commu nication s Mana ger The available c hoic es de pe nd on t he ty pe of n etwor k mod ul es t ha t a re c on figured in t he G at eway Configuration win dow . Step 8 From th e drop- do wn list boxes, c [...]

90-93 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 90 Gatew ay Conf iguration Adding Gateways to Cisco Unified Commu nications Manager Proc edure Step 1 T o display the Find and Li st Gateways window , choose Device > G atew ay or skip to Step 4 if you have already loc ated the MG CP gat eway to which you want to[...]

90-94 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 90 Gateway Configuration Adding Ga teways to Cisco Un ified Commu nication s Mana ger Befo re Yo u Begin Y o u must ad d an M GCP gateway befor e configur ing p orts. Se e the “ Addi ng a Cisco IOS MGCP Gateway” section on page 90-90 for instructio ns. Proc edur[...]

90-95 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 90 Gatew ay Conf iguration Adding Gateways to Cisco Unified Commu nications Manager Step 4 From the Ga teway Co nfi guration wi ndo w , click the e ndpoint id entif ier of the Digita l Access T1 (T1-CAS) p ort th at you want t o c onfigu re. In the Device Protocol d[...]

90-96 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 90 Gateway Configuration Adding Ga teways to Cisco Un ified Commu nication s Mana ger Step 3 T o display the c onfiguration i nf ormati on for the chosen ga teway , click the name o f t he desire d ga tew ay in the list. Step 4 From the MG CP Configurati on window ,[...]

90-97 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 90 Gatew ay Conf iguration Adding Gateways to Cisco Unified Commu nications Manager Step 6 Enter t h e appropriate settings and c hoose th e type of n etwor k modul es that are insta lled in ea ch slot, as describe d in t he “Cisco IOS SCCP Gatew ay Conf iguration[...]

90-98 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 90 Gateway Configuration Adding Ga teways to Cisco Un ified Commu nication s Mana ger Step 6 Enter the app ropria te setti ngs, de pending on whe ther you are configurin g a Dig ital Ac cess PRI interface or a Digital Acce ss T1 interface as descri bed in follo wing[...]

90-99 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 90 Gatew ay Conf iguration Adding Gateways to Cisco Unified Commu nications Manager Additional Information See the “Relate d T opics” s ection on page 90-10 4 . Adding an A nalog Ac cess Gatewa y and P orts Perform th e procedur e in this sect ion to add an d co[...]

90-100 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 90 Gateway Configuration Adding Ga teways to Cisco Un ified Commu nication s Mana ger Adding a Cis co VG248 Analog Pho ne Gatewa y The Ci sco VG248 A nal og Phon e G ateway , a standa lon e, r ack- mou nted , 48-FX S po rt p roduc t, a llows on-prem ise ana log tel[...]

90-101 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 90 Gatew ay Conf iguration Modifyin g Gateways and Ports When y ou co nf igure por t 1, the Cr eate all new po rt s like port 1 b utton display s at the top of the Gateway Configuration win dow . This button allows you to configure ports 2 thro ugh 48 with th e sam[...]

90-102 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 90 Gateway Configuration Modifying G at eways and Port s Proc edure Step 1 Choose Device > Gateway . The Find an d List Gateways window displays. Step 2 T o loca te a spe c ific gat eway , en te r se ar ch c rit er ia. Step 3 Click Fin d . A list of d is covered[...]

90-103 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 90 Gatew ay Conf iguration Modifyin g Gateways and Ports Note Restarting o r reset ti ng a n H. 323 gateway doe s n ot phy sica ll y rest art/ rese t t he ga teway; it only reinitializ es the conf iguration that w a s loaded by Cisco Unif ied Co mmunications Manage[...]

90-104 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 90 Gateway Configuration Related Topics Updating Gateways and Ports Comple te th e following steps to upda te a gateway or r econ figure gat eway ports f rom Cisco U nified Communi cations Manage r. Proc edure Step 1 Choose Device > Gateway . The Find an d List [...]

90-105 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 90 Gatew ay Conf iguration Related To pics • Synchroniz ing a Gateway , page 90- 103 • Updating Ga te ways and Ports, page 90-104 • T r uste d Rela y Point , Cisc o Unified Communicati ons Manager System G uide • Local Ro ute Gro ups , Cisco U nified Commun[...]

90-106 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 90 Gateway Configuration Related Topics • Digital Access T1 Port Confi g uration Settings, page 90-62 • PO T S Po rt Co nfiguration Se ttings , pa ge 90-82 • Loop-Star t Port Configuration Sett ings, page 90-84 • Ground- Start Port Configuration Set tings ,[...]

CH A P T E R 91-1 Cisco Unified Communications Manager Administration Guide OL-18611-01 91 Cisco Unified IP Phone Configuration Cisco Unified IP Pho nes as full-feature d telephon es can p lug direc tly into y our IP networ k. Y ou use the Cisco Unified Com munications M anager A dministra tion Phone Con figuration wind ow to configure the followin[...]

91-2 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 91 Cisco Unified IP Phone Co nfiguration Phone Configurat io n Set tings The fol lowing topic s provide informa tion ab out workin g with a nd configu ring Cisc o Unified IP Phones in Cisc o Unif ied Co mmun icat ion s Ma nage r Ad mini str ati on: Configuration Sett[...]

91-3 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 9 1 Cisc o Un ified IP Phone Con figuration Phone Con figurat ion Settings in the Prod uc t Spec ific Configurat ion are a t o d isplay he lp in a popu p w ind ow . If you n eed more inf ormati on, re fer to the d ocumenta tion for the sp ecific phon e that you a re [...]

91-4 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 91 Cisco Unified IP Phone Co nfiguration Phone Configurat io n Set tings Device Pool C hoo se t he device poo l to which you want t his ph one a ssigne d. T he d evice pool d efines sets of common characteristi cs for de vices, such as regi on, date/tim e group, soft[...]

91-5 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 9 1 Cisc o Un ified IP Phone Con figuration Phone Con figurat ion Settings User Hold M OH Audio Source T o spec ify the a udio source that play s when a u ser initia tes a hold action, cl ick th e drop-do wn arro w and choose an au dio sour ce from the l ist that dis[...]

91-6 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 91 Cisco Unified IP Phone Co nfiguration Phone Configurat io n Set tings Networ k Locale Fr om the d rop-down list b ox, choose t he locale that is a ssociate d with the phone. T he network loca le cont ai ns a definitio n of t he to nes and ca denc es tha t the pho [...]

91-7 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 9 1 Cisc o Un ified IP Phone Con figuration Phone Con figurat ion Settings Signal ing Port This field ap plies only to H.323 devices. The value designat es the H.225 signa ling port that this device uses. Default value speci fies 1720. V alid values rang e from 1 to [...]

91-8 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 91 Cisco Unified IP Phone Co nfiguration Phone Configurat io n Set tings W ait for Far End H.245 T ermina l Capability Set This field applies onl y to H.323 devices. This check box specif ies th at Cisco Unified Communica tions Manager w aits to recei ve the far - en[...]

91-9 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 9 1 Cisc o Un ified IP Phone Con figuration Phone Con figurat ion Settings Use T ruste d Rela y Point From the d rop -down list box, ena ble or d isabl e w hethe r Cisc o Unified C omm unic ation s Mana ger insert s a trusted rela y point (TRP) device wit h this medi[...]

91-10 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 91 Cisco Unified IP Phone Co nfiguration Phone Configurat io n Set tings Alway s Use Prim e Line From the drop -down lis t b ox, c hoo se one of the f ollowing opt ions: • Off—When the phon e is idle a nd re c eives a call on a ny line , t he p hone use r an swe[...]

91-11 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 9 1 Cisc o Un ified IP Phone Con figuration Phone Con figurat ion Settings Is Acti ve Cisco Unifie d Communications Manage r uses the Is Acti ve check box for licen sing and re gis trat ion o f phone s. For a phone tha t uses a real MA C address, not for a pho ne th[...]

91-12 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 91 Cisco Unified IP Phone Co nfiguration Phone Configurat io n Set tings Remo te De vice If you are expe rie nci ng de lay ed c onn ect ti mes over SCC P pipe s to r emot e si tes, c he ck the Remote De v ice chec k box in the Phone Conf ig uration win do w . Checki[...]

91-13 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 9 1 Cisc o Un ified IP Phone Con figuration Phone Con figurat ion Settings Packet Captur e Durat ion T his settin g exists for tro ubleshoot ing encryp tion only ; packet captur ing may ca use high C PU usage or ca ll-processing interruption s. This field specifies [...]

91-14 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 91 Cisco Unified IP Phone Co nfiguration Phone Configurat io n Set tings SIP Dial Rules If re quired , choose th e appro priate SIP di al rule . SIP dial rule s provide local dial plan s for Cisco Unified IP Phones 7905, 7912, 7940 , and 7960 , so users do not have [...]

91-15 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 9 1 Cisc o Un ified IP Phone Con figuration Phone Con figurat ion Settings Outboun d C all Rol lover U se this setting for the Cisco Unified IP Phone 7931 . • No Rollov er—Conference and transfer will not w ork in this mode. If a user attem pts to use either of [...]

91-16 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 91 Cisco Unified IP Phone Co nfiguration Phone Configurat io n Set tings Require DTMF Recep tion For phone s tha t ar e r unn ing SIP a nd SCCP , c he ck t his c heck box to re quir e DT MF rec ept ion for t his pho ne. Note In conf iguring Cisco Unif ied Mobility f[...]

91-17 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 9 1 Cisc o Un ified IP Phone Con figuration Phone Con figurat ion Settings Au th en ti c a ti o n M od e This f ield allo ws you to choose the au thenticatio n method t hat the phone use s during the CAPF cert ific ate ope ration. From t he d rop -down list b ox, c [...]

91-18 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 91 Cisco Unified IP Phone Co nfiguration Phone Configurat io n Set tings Key S i z e ( B i t s ) F or this setting that is used fo r CAPF , choose the key size for the cer tific ate from the drop-d own list box. T he d efau lt setti ng e qua ls 1 024 . Oth er op tio[...]

91-19 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 9 1 Cisc o Un ified IP Phone Con figuration Phone Con figurat ion Settings Proxy Server Ent er the ho st and port (for example, pro xy .cisco.c om:80) that are us ed to proxy H TTP reque sts f or acc ess t o non-l ocal host ad dresse s fro m th e pho ne H TTP cl ien[...]

91-20 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 91 Cisco Unified IP Phone Co nfiguration Phone Configurat io n Set tings Genera te Stri ng If you want Cis co Unified Communi cations Man ager Adm inistratio n to generat e a hexadeci mal stri ng for you , cli ck t h e Generate String but t o n . Revert to D a tab a[...]

91-21 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 9 1 Cisc o Un ified IP Phone Con figuration Phone Con figurat ion Settings Gatekee per Info rmation Gateke eper Na me This field speci fies the name of the gatekee per that co ntrols the H.323 client . Ensure the gatekeep er is c on figured in C is co Uni fied Com m[...]

91-22 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 91 Cisco Unified IP Phone Co nfiguration Phone Configurat io n Set tings MLPP Indication If a v aila ble, this setting specif i es whethe r a de v ice that c an pl ay preced ence tones will us e the capabili ty when it pl aces an MLPP pr ecedence cal l. From the dro[...]

91-23 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 9 1 Cisc o Un ified IP Phone Con figuration Phone Con figurat ion Settings DND Incoming Call Alert When you ena ble the DN D Ringer Of f or Call Rej ect optio n, this paramete r specifies how a call displa ys on a phone. From t he d rop -down lis t, choose one o f t[...]

91-24 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 91 Cisco Unified IP Phone Co nfiguration Phone Migratio n Set tings Phone Migration Settin gs For informa ti on on mi g ratin g exist ing pho ne se ttin gs to a different p hone, se e t he “Migrating Existin g Phone Con f igura tion to a Differen t Phone” sect i[...]

91-25 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 9 1 Cisc o Un ified IP Phone Con figuration Speed-Dial and Abbr eviated- Dial Conf igurat ion Setti ngs Speed-Dial and Abbrevia ted-Dial Configu ration Setting s Ta b l e 91- 2 describes the speed -dial button con figuration setti ngs. Th e Speed Dial and Abbreviate[...]

91-26 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 91 Cisco Unified IP Phone Co nfiguration BLF/Speed Di al Config urat i on Setting s BLF/Speed Dial Configuration Settings When you configure Presence in Cisco Unified Com municat ions Mana ger Admi nistrati on, an int erested party , known as a watcher, can monitor [...]

91-27 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 9 1 Cisc o Un ified IP Phone Con figuration Configuring Cisco Unified IP Phones Ti p For pho nes that have an IPv4 address onl y or both IPv4 an d IPv6 addresse s, the IPv4 addr ess displa ys in the Find an d List Ph ones wind ow; for phone s that h av e an IPv6 add[...]

91-28 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 91 Cisco Unified IP Phone Co nfiguration Configuring Cisco Unifi ed IP Phones By enabling auto - re g istratio n, y ou c an au tom atic ally a dd a Cisco Un if ied IP Phone to the Cisco Un if ied Communi cations Ma na ger datab ase when y ou connec t the phone to yo[...]

91-29 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 9 1 Cisc o Un ified IP Phone Con figuration Configuring Cisco Unified IP Phones Step 2 Perform on e of the followings tasks: Note F or inf ormation on obtaining the MA C address, se e the “Disp laying th e MA C Address of a Phone” section on page 91 -41 . • T [...]

91-30 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 91 Cisco Unified IP Phone Co nfiguration Migrating Exi sting Phon e Con figuration t o a D ifferent Phon e Additional Information For more info rmation on phone configuration , as well as H .323 cli ents, CTI po rts, and other devices fro m Cisco Unified C omm unic [...]

91-31 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 9 1 Cisc o Un ified IP Phone Con figuration Migrati ng Existing P hone Conf igur ation to a Differ ent Phone • Before yo u migrate t he phone co nfiguration t o a ne w phone, en sure th at the phone s are unplu gged from the network. Afte r you perform the migr at[...]

91-32 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 91 Cisco Unified IP Phone Co nfiguration Resetting a Phon e Resetting a Phone Y o u do no t hav e to r eset a Cisco Unified IP Pho ne after yo u add a direct ory numb er or upd ate its settings for y our c hange s to t ake effect. Cisc o Uni fied C omm unic ation s [...]

91-33 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 9 1 Cisc o Un ified IP Phone Con figuration Dele ting a Phone Proc edure Step 1 Choose Device > Phone . The Fi nd and L ist Phone s wi ndow displays. Step 2 Choos e the search criteria to use. Step 3 Click Fin d . The win dow displays a list of pho nes that matc [...]

91-34 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 91 Cisco Unified IP Phone Co nfiguration Configuring Spee d-Dial But tons o r Ab brev iated Dial ing Step 3 Perform on e of the fol lowing actions: • Check th e check boxes next to th e phones tha t you want to dele te and cli ck Delete Select ed . • Delete a ll[...]

91-35 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 9 1 Cisc o Un ified IP Phone Con figuration Configur ing I P Phone Servi ces Note T o displa y the Phone Co nfiguration window , choose Device > Pho ne . Enter your search crite ria and cli ck Find . Choose the phone for which you want to configure spee d-dial bu[...]

91-36 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 91 Cisco Unified IP Phone Co nfiguration Configuring IP Pho ne Se rvices Step 4 On the uppe r , right si de of the w indow , choose Subscribe/Unsubscribe Services from the Related Links drop-down list box and clic k Go . The Subsc r ibed IP ph one se rv ices wind ow[...]

91-37 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 9 1 Cisc o Un ified IP Phone Con figuration Config uring S ervice URL Buttons Unsubscribing from a Service T o unsubscrib e from a serv ice, perform th e follo wing steps. Proc edure Step 1 Choose Device > Phone . The Fi nd and L ist Phone s wi ndow displays. Ste[...]

91-38 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 91 Cisco Unified IP Phone Co nfiguration Copy to a Remote Dest ination Profile • Conf igure th e service U R L b utton on t h e phone bu tton templat e . F or more informat ion, see the “Configuri ng Phone But ton T empla tes” se ct ion on page 98 -3 . • Sub[...]

91-39 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 9 1 Cisc o Un ified IP Phone Con figuration Modi fying Phone Button Temp late Bu tton Items Step 3 T o apply t h e ch an ges , cl ic k S ave . Step 4 T o close the windo w , click Clo se . Additional Information • See the “Rel ated T opics” s ection on page 91[...]

91-40 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 91 Cisco Unified IP Phone Co nfiguration Finding an Act iv el y Logged- In D ev ice Step 6 T o change the ord er of t he assoc iated ite ms, s elect an item in the As socia ted It ems p ane and click the u p or down arr ows to ch an ge i ts o rder . Step 7 T o move [...]

91-41 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 9 1 Cisc o Un ified IP Phone Con figuration Displ a ying the M A C Add ress of a Ph one Note T o add addition al sear ch cr ite ria , clic k the + b utton. When yo u ad d c ri teria, the syst e m se ar ch es for a r ecord that matches all crit eria tha t you sp ecif[...]

91-42 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 91 Cisco Unified IP Phone Co nfiguration Related Topics Additional Information See the “Rel ated T opics” s ection on page 91-42 . Related Topics • Phone Configurat ion Settings , pag e 91-2 • Phone M igra tion Se tti ngs, p age 91- 24 • Speed-Di al an d A[...]

CH A P T E R 92-1 Cisco Unified Communications Manager Administration Guide OL-18611-01 92 Trunk Configuration Use a trun k device to configur e a logica l route t o a gatekee per (tha t is, the w holesa le netwo rk or an interclust er trunk with gatek eeper control), to an interc luster trunk without a g ateke eper , or to a SIP network. Choo se f[...]

92-2 Cisco Unified Communications Manager Administration Guide OL-18611-01 Cha p ter 9 2 Tru nk C o nfig urati on Trunk Config uration Settings Ti p Re setting a trunk drops an y calls in progress that are using that trunk. Restar ting a gate way tries to preserv e the calls in p rogress that are u sing that g ateway , if possible. Oth er de vices [...]

92-3 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 9 2 Trunk Co nfi gu ration Trunk Con figurat ion Settings Call Classificatio n This par ameter de termines whether an incom ing cal l thro ugh this trunk is con sidere d off the networ k (OffNet) or on the networ k (OnNet) . When t h e Call Classi fication field is c[...]

92-4 Cisco Unified Communications Manager Administration Guide OL-18611-01 Cha p ter 9 2 Tru nk C o nfig urati on Trunk Config uration Settings AAR Group Choose the autom ated alt ernate ro uting (A AR) gro up for this de vice . The A AR group provides the pr efix digit s that are use d to route call s that are otherwise blocked due to insufficient[...]

92-5 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 9 2 Trunk Co nfi gu ration Trunk Con figurat ion Settings ASN.1 R OSE OID Encoding T o display the options in the ASN.1 R OSE OID Encoding drop-down list box, c hoose QSIG from the T unnele d Protocol drop-d own list b ox. This par ameter spe cifies how to enco de th[...]

92-6 Cisco Unified Communications Manager Administration Guide OL-18611-01 Cha p ter 9 2 Tru nk C o nfig urati on Trunk Config uration Settings Packet Captur e Mode This setting exists for troubleshootin g encryption only; pack et capturin g may cause hig h CPU usage or cal l-processi ng inte r rup tio n s . Choose one of t he following options fr [...]

92-7 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 9 2 Trunk Co nfi gu ration Trunk Con figurat ion Settings Media T e rmination Point Requ ire d This ch ec k box i s used to indi ca te wh ethe r a m ed ia term ina tio n point (M TP) is u s ed t o i mp leme nt feat u res t hat H. 323 do es not support (suc h as hold [...]

92-8 Cisco Unified Communications Manager Administration Guide OL-18611-01 Cha p ter 9 2 Tru nk C o nfig urati on Trunk Config uration Settings T ransmit UTF-8 for Calling Part y N am e This device uses the us er l oca le sett ing of the SIP t r unks to determ ine whet her to send un icode an d whethe r to tran slate received Unic ode in for ma tio[...]

92-9 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 9 2 Trunk Co nfi gu ration Trunk Con figurat ion Settings Use T rusted Relay Point From the d rop-down l ist b ox, e nabl e or d isable wh et her Cisc o Unified Commun ica tions M a nage r in sert s a t rust ed r elay point (TRP) d e vice wi th this media en dpoint .[...]

92-10 Cisco Unified Communications Manager Administration Guide OL-18611-01 Cha p ter 9 2 Tru nk C o nfig urati on Trunk Config uration Settings National Number Con f igure the foll ow ing settings to globa lize calling party num bers that use N atio nal for t h e Ca lling Part y Nu mbe r T ype. • Pref ix—Cisco Unif ied Co mmunications Manager [...]

92-11 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 9 2 Trunk Co nfi gu ration Trunk Con figurat ion Settings Internation al Number Conf igure the foll ow ing settings to globa lize calling party num bers that us e Inte rnational f or the Cal ling Party N umber T ype. • Pref ix—Cisco Unif ied Co mmunications Mana[...]

92-12 Cisco Unified Communications Manager Administration Guide OL-18611-01 Cha p ter 9 2 Tru nk C o nfig urati on Trunk Config uration Settings Subscrib er Num ber Configure the foll o wing setti ngs to globalize calling party numbers that use Subsc riber for th e Calling Part y Number T yp e. • Pref ix—Cisco Unif ied Co mmunications Manager a[...]

92-13 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 9 2 Trunk Co nfi gu ration Trunk Con figurat ion Settings Unkno wn Number Conf igure th e follo w ing settings to globalize calling party numbers that use Unkno wn for the Calling Pa rty Number T ype. • Pref ix—Cisco Unif ied Co mmunications Manager applies th e[...]

92-14 Cisco Unified Communications Manager Administration Guide OL-18611-01 Cha p ter 9 2 Tru nk C o nfig urati on Trunk Config uration Settings MLPP Indication If av ailable, this setting spec ifies whethe r a d e vice that is capable of playi ng prece dence tones will us e the capabili ty when it p laces an MLPP prec edence call. From the drop-d [...]

92-15 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 9 2 Trunk Co nfi gu ration Trunk Con figurat ion Settings Prefix DN Enter the pref ix digits that are appended to the called pa rty num ber on incomi ng calls. Cisco U nified Co mmu nic ations M an ager adds pr efix di gits aft er f irst tr uncating the number in ac[...]

92-16 Cisco Unified Communications Manager Administration Guide OL-18611-01 Cha p ter 9 2 Tru nk C o nfig urati on Trunk Config uration Settings Calling Party Transformation CSS This se tting allow s you to localize the ca lling par ty number on the de vice . Make sure that the Callin g Party T ransform ation CSS that you choo se co ntai ns the ca [...]

92-17 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 9 2 Trunk Co nfi gu ration Trunk Con figurat ion Settings Calle d Party IE Num be r T ype Unkno wn Choo se the f orm at for the ty pe of n umb er in c alled p arty d irec tor y numbers. Cisco Unif ied Communicatio ns Manager sets the called directory number ( DN) ty[...]

92-18 Cisco Unified Communications Manager Administration Guide OL-18611-01 Cha p ter 9 2 Tru nk C o nfig urati on Trunk Config uration Settings Call ing Pa rty IE Nu mbe r T ype Unkno wn Choo se the format for the type of numbe r in ca lling p arty dir ectory numbers. Cisco Unif ied Communication s Manager sets the calling directory number ( DN) t[...]

92-19 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 9 2 Trunk Co nfi gu ration Trunk Con figurat ion Settings Called Number ing Plan Choose the format for the n umb eri ng pla n in called par ty direc tor y numbers. Cisco Unif ied Communicatio ns Manager sets the called DN numberi ng plan. Cisc o recomme nds that you[...]

92-20 Cisco Unified Communications Manager Administration Guide OL-18611-01 Cha p ter 9 2 Tru nk C o nfig urati on Trunk Config uration Settings Calli ng Number ing Plan Choose the for mat for th e numberi ng plan in calling party dire ctory numbers. Cisco Unif ied Communication s Manager sets the calling DN numberi ng plan. Cisc o recomme nds that[...]

92-21 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 9 2 Trunk Co nfi gu ration Trunk Con figurat ion Settings Red irect ing Nu mber IE Delivery - Outb oun d Check t his chec k box to indica te the f irst r edire cting num ber and t he redir ecting re ason of the call when the call is fo rwarded. (The UUIE part of th [...]

92-22 Cisco Unified Communications Manager Administration Guide OL-18611-01 Cha p ter 9 2 Tru nk C o nfig urati on Trunk Config uration Settings T ermi nal T ype Use the T erminal T ype f ield to des ignate the typ e for all de vices t hat this tru nk co ntrol s. Alw ays set th is f ield to Gate way for normal trunk call admission control . T ec hn[...]

92-23 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 9 2 Trunk Co nfi gu ration Trunk Con figurat ion Settings Remote C isco Unif ied C ommu n ic ations Manag er In for m ation (for non-g atek eeper -controlled interc luster tru nks) Server 1 IP Address/ Host Name Enter the IP address or host name of the fir st remote[...]

92-24 Cisco Unified Communications Manager Administration Guide OL-18611-01 Cha p ter 9 2 Tru nk C o nfig urati on Trunk Config uration Settings Ta b l e 92- 2 describes the trunk conf iguration sett ings for SIP trunks. Geoloca tion Conf ig uration Geoloc ation From the drop -down lis t b ox, c hoo se a geol o cation. Y ou can ch o ose the Unsp ec[...]

92-25 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 9 2 Trunk Co nfi gu ration Trunk Con figurat ion Settings Device Pool Choose t he a ppr opri ate d evice po ol f or t he t ru nk. For trunks, device pools specif y a list of Cisco Unified Communica tions Ma nagers th at the trunk use s to dist ribute the cal l load [...]

92-26 Cisco Unified Communications Manager Administration Guide OL-18611-01 Cha p ter 9 2 Tru nk C o nfig urati on Trunk Config uration Settings Location U se locations to implement ca ll admission control ( CA C) in a central ize d ca ll -proc ess in g s ystem . CA C ena ble s yo u to r egulate audio qua lity and vide o av ailabil ity by limiting [...]

92-27 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 9 2 Trunk Co nfi gu ration Trunk Con figurat ion Settings Packet Captur e Mode This setting exists for troubleshootin g encryption only; pack et capturin g may cause hig h CPU usage or cal l-processi ng inte r rup tio n s . Choose one of t he following options fr om[...]

92-28 Cisco Unified Communications Manager Administration Guide OL-18611-01 Cha p ter 9 2 Tru nk C o nfig urati on Trunk Config uration Settings Media T e rmination Point Requ ire d Y ou can conf igur e Cisc o Unif ied Comm unic atio ns Mana ger SI P trun ks to alw ays use an MTP . Chec k this check box to pro vide med ia channe l informatio n in t[...]

92-29 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 9 2 Trunk Co nfi gu ration Trunk Con figurat ion Settings T ransmit UTF-8 for Calling Part y N am e This device use s the u ser loc a le sett ing of the d evice p ool to determ ine whet her to send un icode an d whethe r to tran slate received Unic ode in for ma tio[...]

92-30 Cisco Unified Communications Manager Administration Guide OL-18611-01 Cha p ter 9 2 Tru nk C o nfig urati on Trunk Config uration Settings Use T rusted Relay Point From the d rop-down l ist b ox, e nabl e or d isable wh et her Cisc o Unified Commun ica tions M a nage r in sert s a t rust ed r elay poi nt (TRP) d e vice wi th this media en dpo[...]

92-31 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 9 2 Trunk Co nfi gu ration Trunk Con figurat ion Settings Unkno wn Number Conf igure th e follo w ing settings to globalize calling party numbers that use Unkno wn for the Calling Pa rty Number T ype. • Pref ix—Cisco Unif ied Co mmunications Manager applies th e[...]

92-32 Cisco Unified Communications Manager Administration Guide OL-18611-01 Cha p ter 9 2 Tru nk C o nfig urati on Trunk Config uration Settings Multi level Precede nce and Pr eemption (M LPP) Inf or mation MLPP Domain From the drop -down list, choose an MLPP domain t o as sociate w ith this device. I f you leave thi s field bla nk, thi s device in[...]

92-33 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 9 2 Trunk Co nfi gu ration Trunk Con figurat ion Settings Call R outin g In form ation Remote-Pa rty-ID Us e this check b ox to allo w or disallo w the SIP trunk to send the Remote -Party-ID (RPID) head er in outg oing SIP messa ges from Cisco Unif ied Communicatio [...]

92-34 Cisco Unified Communications Manager Administration Guide OL-18611-01 Cha p ter 9 2 Tru nk C o nfig urati on Trunk Config uration Settings Asserted Id entity U se this check box to all ow or disallo w the SIP trunk to send the Asser ted-T ype and SI P Pri v ac y headers in SIP messag es. If you check thi s check bo x, the SIP tru nk always se[...]

92-35 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 9 2 Trunk Co nfi gu ration Trunk Con figurat ion Settings Asserted Id entity (co ntinued) In comi ng SIP Trun k C al l s — P Hea ders The dec ision of which Asserted Iden tity (either P- Asserted-Identi ty or P-Pre ferred-Id entity) header gets sent depen ds on th[...]

92-36 Cisco Unified Communications Manager Administration Guide OL-18611-01 Cha p ter 9 2 Tru nk C o nfig urati on Trunk Config uration Settings SIP Priv acy From the drop-d own list, choose one of the follo wing valu es to specify the ty pe of SI P pr iv acy head er fo r SIP trunk m essages to includ e: • Defa ult—This optio n represen ts the [...]

92-37 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 9 2 Trunk Co nfi gu ration Trunk Con figurat ion Settings Connected Line ID Presenta tion Cisc o Unifie d Communica tion s Mana ger use s connect ed line ID presen tation (COLP) as a supplem entary s ervice to pro vide the calling pa rty with the connecte d party nu[...]

92-38 Cisco Unified Communications Manager Administration Guide OL-18611-01 Cha p ter 9 2 Tru nk C o nfig urati on Trunk Config uration Settings Prefix DN Enter the pref ix digits that are appended to the called pa rty num ber on incomi ng calls. Cisco U nified Co mmu nic ations M an ager adds pr efix di gits aft er f irst truncating the number in [...]

92-39 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 9 2 Trunk Co nfi gu ration Trunk Con figurat ion Settings Use Device Pool Calling Party Tr a n s f o r m a t i o n C S S T o use the Cal ling Party T ransfo rmation CSS th at is configured in the device po ol that is assign ed to th is device, chec k thi s check box[...]

92-40 Cisco Unified Communications Manager Administration Guide OL-18611-01 Cha p ter 9 2 Tru nk C o nfig urati on Trunk Config uration Settings Call er ID DN Ent er the pa ttern, fr om 0 to 24 dig its, that you want to use to form at the ca ll er I D on ou tb oun d cal ls fr om th e t runk . F or ex ample, in North Amer ica • 555XXXX = V ariabl [...]

92-41 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 9 2 Trunk Co nfi gu ration Trunk Con figurat ion Settings SIP Info rma tion Destination Addr ess The Destinati on Address rep resents the r emote SIP peer with which this trunk will communicate. The allo wed values for this f ield specify a v alid V4 dotted IP addre[...]

92-42 Cisco Unified Communications Manager Administration Guide OL-18611-01 Cha p ter 9 2 Tru nk C o nfig urati on Trunk Config uration Settings Destination Address IPv6 The Destinat ion I Pv6 Address represents the re mote SIP peer with which thi s trunk will comm unicate . Y ou can en ter one of the follo wing valu es in t his f ield: • A v ali[...]

92-43 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 9 2 Trunk Co nfi gu ration Trunk Con figurat ion Settings MTP Preferred Originat in g Codec Ind icate th e pref erred out going cod ec: • 711ulaw • 711alaw • G729/G72 9a • G729b/G7 29ab Note T o conf i gure G.79 codecs for u se with a SIP trun k, you must us[...]

92-44 Cisco Unified Communications Manager Administration Guide OL-18611-01 Cha p ter 9 2 Tru nk C o nfig urati on Trunk Config uration Settings SIP Tr unk Security Pr ofile Choose the security prof ile to a pply to th e SIP trun k. Y ou must apply a security prof ile to all SIP trunks that are configured in Cis co Unified Communi cations Man ager [...]

92-45 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 9 2 Trunk Co nfi gu ration Trunk Con figurat ion Settings SUBSCRIBE Calling Searc h Space Suppor ted with the Pr esence featur e, t he SUBSCR IBE callin g search spac e deter mines h ow Cisco U n if ied Co mmunicati ons Manage r routes pre sence re quests fro m the [...]

92-46 Cisco Unified Communications Manager Administration Guide OL-18611-01 Cha p ter 9 2 Tru nk C o nfig urati on Finding a Trunk Finding a Tr unk Because yo u might ha ve multiple tru nks in your n etwork, Cisc o Unif ied Commun ications Manag er lets you search for trunks on the basis o f specifi ed criteria. Follo w these steps to sea rch for a[...]

92-47 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 9 2 Trunk Co nfi gu ration Finding a Trunk Note Duri ng your wor k in a browser session, Cisco U nif ied Co mmunicati ons Mana ger Admi nistration r etains your tr unk sear ch pr efe renc es. If y ou navigate to ot her menu i tem s and re turn to t his me nu item , [...]

92-48 Cisco Unified Communications Manager Administration Guide OL-18611-01 Cha p ter 9 2 Tru nk C o nfig urati on Configuring a Tru nk Configuring a Trunk Perform t he f ol lowing proc e dure t o ad d a n ew trunk device or u pdat e an exi stin g trunk d evice. Note Y ou can conf igure multiple tr unk de vices per Cisco Unif ied Communications Man[...]

92-49 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 9 2 Trunk Co nfi gu ration Deleting a Trunk Deleting a Tru nk Perform the follo wing steps to delete a trunk. Befo re Yo u Begin Y o u cannot delete a trun k that is assigned to one or more route pat terns. T o find out which ro ute patter ns are usi ng the trunk, i[...]

92-50 Cisco Unified Communications Manager Administration Guide OL-18611-01 Cha p ter 9 2 Tru nk C o nfig urati on Synchronizing a Tr unk Proc edure Step 1 Choose Device > T runk . The Find an d List T runks window display s. Step 2 T o locate a specif ic trunk, enter search crite ria and clic k Find . A list of tr unks tha t m atc h th e sea rc[...]

92-51 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 9 2 Trunk Co nfi gu ration Relate d Topics Step 5 Click A pply Conf ig to Selected . The Apply Conf iguration Info rmation dialog di splays. Step 6 Click OK . Note Act ive calls ma y g et di sconne ct ed duri ng a r esta rt. Additional Topics See the “Rel ated T o[...]

92-52 Cisco Unified Communications Manager Administration Guide OL-18611-01 Cha p ter 9 2 Tru nk C o nfig urati on Related Topics[...]

CH A P T E R 93-1 Cisco Unified Communications Manager Administration Guide OL-18611-01 93 Remote Destination Configuration The Cisco U nified M obility Mobile Co nnect feature a llo ws users to m anage b usiness calls using a single phone nu mb er and pic k u p in-pr ogr es s call s on the deskt op p hone an d mobi le phone. M obile V o ic e Acces[...]

93-2 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 93 Remote Destination Configuration[...]

CH A P T E R 94-1 Cisco Unified Communications Manager Administration Guide OL-18611-01 94 Device Defaults Configuration Use device defaults to set the default ch arac terist ics of each type of device that registers with a Cisco Unif ied Communications Man ager. The de vice defaults for a de vice type apply to all auto-re gistered devices of that [...]

94-2 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 94 Device Defaults Configuration Updating Dev i ce Defaults Befo re Yo u Begin Befo re updat ing the d e vice de fa ults , pe rfor m an y of t he f ollo wing task s tha t apply t o your s yst em: • Add new fi rmware files for th e devices to the TFTP server . • I[...]

94-3 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 9 4 Device De faults Configu ration Relate d Topics Proc edure Step 1 Choose Device > De vice Settings > De vice Defaults . Step 2 Update the appr opr iate set tin gs for t he d evice tha t y ou want t o ch an ge a s desc ribe d in Ta b l e 94-1 . Step 3 T o sa[...]

94-4 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 94 Device Defaults Configuration Related Topics[...]

CH A P T E R 95-1 Cisco Unified Communications Manager Administration Guide OL-18611-01 95 Device Firmware Load Information Use de vice firmw are load informatio n to locate de vices that ar e not using th e defau lt f irmwa re load for their de vice type . Finding Devic es With N on-Default Firmware Loads The Firmware Load Infor mati on window in [...]

95-2 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 95 Device Firmware Load Information Related Topics[...]

CH A P T E R 96-1 Cisco Unified Communications Manager Administration Guide OL-18611-01 96 Default Device Profile Configuration Use the default device profile for whenever a user logs on to a phone mode l for which no user de vice profile exists. T o create a de fault device profile for ea ch phone mod el that supp orts Cisc o Extensio n Mobility, [...]

96-2 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 96 Default Device Profile Configuration Default Device Prof ile Configur ation Settings Ta b l e 96- 1 describes the f ields that are a vaila ble in the Defaul t Dev ice Prof ile Config uration windo w . For relate d procedur es, see the “Relat ed T opics” sec ti[...]

96-3 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 9 6 Defaul t Dev ice Profile Con figura tion Default Device Profile Configuration Settings Single Button Bar ge/cB ar ge Fr om t he d rop -down lis t b ox, c hoo se fr om the fol lowing opt ion s: • Off —Th is device does not allow users to use the Single Butto n[...]

96-4 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 96 Default Device Profile Configuration Default Device Prof ile Configur ation Settings Alway s Use Prim e Line for V oice Me ssage F rom t he d rop -down list b ox, c hoo se on e of the fol lowing opt ions: • On—If the phone is idl e, the prim ary lin e on the p[...]

96-5 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 9 6 Defaul t Dev ice Profile Con figura tion Default Device Profile Configuration Settings DND Incoming Call Alert When you enable the DND Ringer Of f o r Call Reject option, this parame ter spec ifies how a c all displ ays o n a pho ne. From the d rop -down list , c[...]

96-6 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 96 Default Device Profile Configuration Configuring a D efa ult Device Prof ile Configuring a Default Device Profile The d efault device p rofile cont ains att ributes such a s device type , phon e temp late, us er loc ale, expansio n modules, sof tke y template, Jo [...]

96-7 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 9 6 Defaul t Dev ice Profile Con figura tion Deleting a Default Device Profile Step 3 Enter the appro priate setting s in the prof ile as described in Ta b l e 96-1 . Step 4 Click Sa ve . Additional Topics See the “Relate d T opics” s ection on page 96-7 . Deleti[...]

96-8 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 96 Default Device Profile Configuration Related Topics[...]

CH A P T E R 97-1 Cisco Unified Communications Manager Administration Guide OL-18611-01 97 Device Profile Configuration A de vice profi le comprises the set of att rib utes (s ervices an d/or feature s) that are a ssociate d with a particu lar device. D evice pro files inc lud e name , descr i ption, ph one temp l ate, ad d-o n m od ules, so ft key[...]

97-2 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 97 Device Profile Configuration Device Profile Con figur ation Settings Y o u can also a ssign a user device pro file to be the default logo ut device profile for a particul ar device. When a use r log s ou t of a ph one , for i nstanc e, t he l og out d evice profil[...]

97-3 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 9 7 Device Prof il e Con figuration Device Profile Configuration Settings User Locale From the dr op-down list box, c hoose t he l ocale tha t i s assoc iat ed w it h the ph one user interf ace. T he user lo cale iden tif ies a set of det ailed informa tion, incl udi[...]

97-4 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 97 Device Profile Configuration Device Profile Con figur ation Settings Single Button Bar ge/cBarge From the d rop-down li st b ox, choo se from t he f oll owing option s: • Off —Th is device does not allow users to use the Single Butto n Bar ge/cBar ge featur e.[...]

97-5 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 9 7 Device Prof il e Con figuration Device Profile Configuration Settings Alw ays Use Pr ime Line for V oice Messa ge From the d rop-down li st b ox, choo se on e of t he f oll owing opti ons : • On—If the phone is idl e, the prim ary lin e on the phone becomes t[...]

97-6 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 97 Device Profile Configuration Device Profile Con figur ation Settings DND Incoming Call Alert When you enable the DND Ringer Of f or Call R eject option, this parame ter spec ifies how a c all displ ays o n a pho ne. From the d rop -down list , choose one o f the f[...]

97-7 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 9 7 Device Prof il e Con figuration Device Profile Configuration Settings MLPP Indication I f this user de vice prof ile will be u sed for MLPP pre cedence c alls, assign an MLPP Indicat ion setting to the de vice profile . This setting spec ifie s whethe r a devi ce[...]

97-8 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 97 Device Profile Configuration Finding a Device Profile Finding a Device Profile Proc edure Step 1 Choose Device > De vice Settings > Device Prof ile. The Find an d List Device Profiles window displays. Reco rds from an activ e (prior) query ma y also display [...]

97-9 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 9 7 Device Prof il e Con figuration Configuring a Device Profile Befo re Yo u Begin Make sure that phone button tem plate(s ) are alrea dy configured before proc eedin g with the steps. See the “Configuring Pho ne Bu tto n T emp lates ” secti on on pa ge 98-3 for[...]

97-10 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 97 Device Profile Configuration Configuring a D evi ce Profile Additional Configuration Y o u can use the links i n the Rel ated Li nks drop- do wn list box at t he top, righ t corne r of the D evice Profile Configurati on win dow to pe rform a dd ition al co nfigur[...]

97-11 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 9 7 Device Prof il e Con figuration Deleting a Device Profile Deleting a De vice Profile This se ction de scri bes how to de lete a use r device p rofile. Befo re Yo u Begin Y o u canno t del ete a device p rofile i f it is assi gned to d evices. T o find out whi ch[...]

97-12 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 97 Device Profile Configuration Related Topics Join Across Lines • Understa ndin g D irec tory N umb ers , Ci sco Unifie d Co mmu nic ati on s Ma nager Syst em G uid e Singl e Bu tton Bar ge/cB arge • Barg e and Pri vac y , Cisco Unified Communic ations Manager [...]

CH A P T E R 98-1 Cisco Unified Communications Manager Administration Guide OL-18611-01 98 Phone Button Template Configuratio n Cisco Unified C ommunica tions Manage r includ es sev eral default pho ne button templ ates. When a dding phones, you can assign on e of these tem plates to the phones or cre ate a new template. Creating and usi ng templat[...]

98-2 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 98 Phone Button Template Configuration Finding a Phone B utton Temp la te If you create a template for a Cisco Unif ied IP Phone, you can change the defau lt template fo r that phone during au toregistra tion. Se e the “U pdatin g Device Defaults” sec tion on pag[...]

98-3 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 9 8 Phone But ton Template Co nfiguration Configur ing Ph one Button Tem plat es • From th e secon d d ro p-d own list b ox, sel ect w h ethe r to s earc h for standa r d, non -standa rd , or both types of pho ne button tem plates. Note T o add addition al sear ch [...]

98-4 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 98 Phone Button Template Configuration Configuring Phon e B utton Templat es If you create a template for a Cisco Unif ied IP Phone, you can change the defau lt template fo r that phone during auto-re gistration. See the “Updati ng D evice De faults” se cti on on[...]

98-5 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 9 8 Phone But ton Template Co nfiguration Configuring a Cisco Unified IP Phone Expansion Modu le Phon e Button Tem p late Configuring a Cisc o Unified IP Phone Expan sion Module Phone Button Template Y o u can cr eate a phone button templat e for a Cisco Unified IP P[...]

98-6 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 98 Phone Button Template Configuration Related Topics Proc edure Step 1 Find the ph one button t emplate by us ing the procedure in the “Fi nding a Phon e Button T emplate” s ection on page 98-2 . Step 2 From the list of ma tchi ng records , choose the phone butt[...]

98-7 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 9 8 Phone But ton Template Co nfiguration Related To pics • Phone Button T emplates , Cisco Unified Commu nicat ions Manager System Guide • Programm abl e Line Keys , Cis co Un ified Com mun ica tio ns Manage r Sy ste m Gu ide[...]

98-8 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 98 Phone Button Template Configuration Related Topics[...]

CH A P T E R 99-1 Cisco Unified Communications Manager Administration Guide OL-18611-01 99 Softkey Template Configuration Softke y template conf iguration allo ws the adm inistrator to manage sof tke ys that the Cisco Unif ied IP Phones (such as 797 0) sup port. Ci sco Unified Communi cati ons Manage r supp orts t wo types of softkey templa tes: st[...]

99-2 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 99 Softkey Template Configuration Creating Nonst and ard Softkey Tem p lates Step 2 T o f ind a ll re c ords i n the dat abas e, ensu re the dia log bo x is em pty; go t o Step 3 . T o filter or search records • From the first drop- down list box, select a sear ch [...]

99-3 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 9 9 Softkey Tem p late Configurati on Adding Appli cation Softkeys to Nonstandard So ftkey Tem plates Step 3 From the dro p-down list box, sel ect a sof tkey template an d click Copy to create a ne w template. The Soft key T empla te Configura tio n wi ndow red ispla[...]

99-4 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 99 Softkey Template Configuration Configuring Sof tke y Positions in a Nonstand ard Softkey Tem p late Step 3 T o add additional applica tion softke ys to the nonsta ndard softk ey te mplate, click the Add A pplication bu t to n . The Add A pplicati on window display[...]

99-5 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 9 9 Softkey Tem p late Configurati on Modifying Softkey Templates The Soft key Lay out C onfigura tion wi ndow redisp lays, and t he U nsel ect ed Soft keys pane a nd Selec ted Softkeys pane d i splay so ftkeys that are ap pli cabl e t o the ca ll state th at you ch [...]

99-6 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 99 Softkey Template Configuration Modif ying Soft key Temp lates Renaming a S oftkey Temp late Use t his p roce dur e t o r enam e a no nsta nda rd soft key temp late t hat yo u cr ea ted . Proc edure Step 1 Find the softke y template b y using the proced ure in the [...]

99-7 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 9 9 Softkey Tem p late Configurati on Modifying Softkey Templates Step 2 From the list of ma tchi ng records , choose the softkey template that you want to delete. Note Y ou can delete only softk ey templates th at display a check box in the left column. All other so[...]

99-8 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 99 Softkey Template Configuration Assigning So ftkey Temp la tes to IP Phones Step 4 Click Sa ve . The Softkey T emplate Configu ration wind ow redisplays with the softkey template upda ted. Step 5 T o apply th e upd ate d s oft key temp late to a ffected devices, c [...]

99-9 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 9 9 Softkey Tem p late Configurati on Related To pics • Assign the softke y template to the phone in the Softk ey T emplate fiel d in the Phone Config uration windo w . For more inform ation about configuri ng a comm on device configuratio n and phone s, refer t o [...]

99-10 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 99 Softkey Template Configuration Related Topics[...]

CH A P T E R 100-1 Cisco Unified Communications Manager Administration Guide OL-18611-01 10 0 IP Phone Services Configuration Using Cisco Unif ied Communicatio ns Manager Administrati on, you define an d maintain the list of IP phone se rvices t o which users ca n subscribe at the ir site. IP phon e servic es compr ise XML applic ations that e nab [...]

100-2 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 100 IP Phone Ser vices Configura tion IP Phone Service Conf iguration Set t ings Note Cisc o Uni fied IP Pho nes 7 912 and 790 5 o nly supp ort text-bas ed X ML app lica tions. Cisco Unif ied Communicatio ns Manager pro vides sample IP pho ne services applicat ion s[...]

100-3 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 1 00 IP Phone Ser vices Configura tion IP Phone Se rvice Para me ter Settings IP Phone Service Parameter Settings Add t he ph one serv ice b efore you c onfigure IP pho ne serv ice p aram eters. R ef er to t he do cu ment ati on for the in dividual I P ph one serv i[...]

100-4 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 100 IP Phone Ser vices Configura tion Finding an IP Phon e Service Finding an IP Phone S ervice Because y ou migh t have se veral IP phone servi ces in y our net work, Cisc o Un ified C ommuni ca tions Manager l ets you locat e specif ic IP phone services on th e ba[...]

100-5 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 1 00 IP Phone Ser vices Configura tion Configuring an IP Pho ne Ser vice Step 3 Click Fin d . All matc hing reco rds displ ay . Y ou c an change the numbe r of ite ms that displ ay on e ach page by ch oosing a differen t value f rom the Rows per Pa ge dr op- down li[...]

100-6 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 100 IP Phone Ser vices Configura tion Deleting an IP Phone Service Step 5 T o apply th e ch an ges, upda te the IP p hone ser vic es Con figuratio n wind ow: • If the service w as modif ied after subscripti ons existed , click Update Subscri ptions to rebuild all [...]

100-7 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 1 00 IP Phone Ser vices Configura tion Configur ing an I P Phone Serv ice Pa ramet er Step 4 Click OK . The w indow re freshe s, and th e I P ph one ser vice get s del eted f ro m the dat abase . Additional Information See the “Relate d T opics” s ection on page[...]

100-8 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 100 IP Phone Ser vices Configura tion Deleting an IP Phone Service Param eter Note If you remove an IP phone se rvic e pa rame ter or cha nge t he pa rame te r na me o f a ph one serv ice for a phone se rvice to wh ich users are subscribe d, be sure to clic k Update[...]

100-9 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 1 00 IP Phone Ser vices Configura tion Addin g an I P Phone Servi ce to a Phone Butto n • If the service is ne w and you do not need to rebu ild user subscr iptions, click Save . Additional Information See the “Relate d T opics” s ection on page 100-9 . Adding[...]

100-10 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 100 IP Phone Ser vices Configura tion Related Topics[...]

CH A P T E R 101-1 Cisco Unified Communications Manager Administration Guide OL-18611-01 101 SIP Profile Configuration A SIP profile compr is es the set of SIP a ttributes t hat a re asso cia ted with SI P tr unks and SIP en dpo int s. SIP profiles include infor mation suc h as name, de scripti on, timing , retry , call picku p URI, and so on. The [...]

101-2 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 101 SIP Profile Configu ration SIP Profile Configuration Se ttings Default MT P T elephony Event Payload T ype This f i eld specifies the defau lt payload type for RFC2833 tele phony e vent. See RFC 2833 for mo re inf orma tio n. In mo st cas es, t he d efaul t va l[...]

101-3 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 101 SIP Profile Configu ration SIP Profile Configuration Settings Disabl e Early Med ia on 180 By default, Cisco Unif ied Communications Mana ger will signal the callin g pho ne to pla y lo cal ri n gback if SD P is not rec eived in the 180 or 183 response . If SDP [...]

101-4 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 101 SIP Profile Configu ration SIP Profile Configuration Se ttings Enable AN A T Thi s option a llows a du al- stac k SIP t runk t o offer b oth IPv4 a nd IPv6 media. When you che ck both the Ena ble ANA T an d the MT P Require d check boxes, Cisco U n ified Comm un[...]

101-5 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 101 SIP Profile Configu ration SIP Profile Configuration Settings T imer T1 (m sec) This f ield specif ies the lo west v alue, in millisecond s, of t he retransmission timer f or SIP messages. V alid valu es include an y positi ve number . De fault s pec ifies 500 .[...]

101-6 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 101 SIP Profile Configu ration SIP Profile Configuration Se ttings Cal l Hol d Ri ng Ba ck If y ou have a call on hold and are t alking on anothe r call, when y ou hang up the call, th is parame ter causes t h e phone to ring to let yo u kno w that you still have an[...]

101-7 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 101 SIP Profile Configu ration SIP Profile Configuration Settings Timer Subs crib e Delt a (seconds) Use this parameter in conjunc tion with the T imer Subscribe Expires setting. The pho ne will resubscrib e T imer Subscribe Delta seconds before t he subscr iption p[...]

101-8 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 101 SIP Profile Configu ration SIP Profile Configuration Se ttings Enable V AD Check this check box if you want v oice acti vati on detection (V AD) enabled; leave it unc hecked if you want V A D di sable d. Wh en V AD is enabled , no media gets transmit ted when vo[...]

101-9 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 101 SIP Profile Configu ration Finding SIP Profiles Finding SIP Profiles This top ic de scribes how to use the Find a nd Li st SIP Profile window . The function sea rches every type of SIP pr ofile aga inst the f oll owing cat egories : • Profile name • Descript[...]

101-10 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 101 SIP Profile Configu ration Configuring SIP Profiles Proc edure Step 1 Choose Device > De vice Settings > SIP Prof ile. The Find and List SIP Profiles wind ow display s. Record s from an ac tiv e (prior) qu ery may a lso display in the windo w . Step 2 T o[...]

101-11 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 101 SIP Profile Configu ration Deleting SIP Profiles Step 2 Perform on e of the followings tasks: • T o copy an exist ing SIP p rofile, lo cat e t he a ppropr iate SI P profile as de scr ibe d in “F inding SIP Prof iles” section on page 101-9 , click t h e Co[...]

101-12 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 101 SIP Profile Configu ration Synchronizing a SIP Prof ile Wi th Affected SIP Devices Step 2 Locate the SIP prof ile that you want to reset. See th e “Fin ding SIP Pro fi les ” secti on on pa ge 101-9 . Step 3 Click the SIP prof ile that you want to reset. The[...]

101-13 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 101 SIP Profile Configu ration Related To pics Related Topics • SIP Prof ile Configuratio n Settings, page 101-1 • Finding SI P Profiles, pa ge 10 1-9 • Conf iguring SIP Profiles, page 101-1 0 • Deleting SIP Profil es, page 1 01-11 • Resetting a SIP Prof [...]

101-14 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 101 SIP Profile Configu ration Related Topics[...]

CH A P T E R 102-1 Cisco Unified Communications Manager Administration Guide OL-18611-01 10 2 Common Device Configuration A commo n de vi ce co nf ig urati on co mpr ises us er -s pec if ic serv ice an d feat ure att rib utes. E nsure that each device is associat ed with a comm on device configurati on for user-ori ente d informa tion. Note Th e De[...]

102-2 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapt er 102 Common Device Conf igura tion Common Device Conf i guration Setting s User Hold MO H Audio Source Choose the audio source to use for MOH when a user initiate s a hold action. Networ k Hold MOH Audi o Source Choose the au dio sourc e to u se for mu sic on h old [...]

102-3 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 1 02 Commo n Device Co nfiguration Common Dev ice Conf igurat ion Setti ngs IP Add ressi ng M ode Preferen ce fo r Signaling For dual-stack phone s, which supp ort both IPv4 an d IPv6 addres ses, choose the versi on o f IP addr ess th at t he p hon e p re fers to es[...]

102-4 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapt er 102 Common Device Conf igura tion Common Device Conf i guration Setting s Use T r uste d Rela y Point Check th is chec k box to ena ble the de vices that a ssociate with this co mmon de vice co nf igurati on t o use a t rus ted r elay poi nt. A Trusted Relay Po int[...]

102-5 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 1 02 Commo n Device Co nfiguration Common Dev ice Conf igurat ion Setti ngs Multi level Precede nce and Pr eemption In formation MLPP Indication Thi s setting speci fies whether devices that ar e capable of playing preced ence tones will use the capability when the [...]

102-6 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapt er 102 Common Device Conf igura tion Finding a Com mon D evice Config uration Finding a Common Device Confi guration Because y ou ma y have several common device co nfigurat ion s i n you r ne twork, C isco U nified Communi cations Ma nager le ts you loc ate spec if i[...]

102-7 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 1 02 Commo n Device Co nfiguration Config uring a Common Dev ice Configu ration Configuring a Common Devic e Configu ration T o add a common de vice conf igurat ion for a de vice, use the fo llo wing proced ure. Proc edure Step 1 Choose Device > De vice Settings [...]

102-8 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapt er 102 Common Device Conf igura tion Deleting a Com m o n Device Co nfigurat ion Step 8 Click OK . Additional Information See the “Relate d T opics” s ection on page 102-8 . Deleting a Common Device Config uration T o delete a c ommon device co nfigurati on , use [...]

102-9 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 1 02 Commo n Device Co nfiguration Related To pics • Deletin g a Com mon Device C onfigur ation , page 10 2-8 • T r uste d Rela y Point , Cisc o Unified Communicati ons Manager System G uide[...]

102-10 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapt er 102 Common Device Conf igura tion Related Topics[...]

CH A P T E R 103-1 Cisco Unified Communications Manager Administration Guide OL-18611-01 10 3 Common Phone Pro file Configuration Commo n phone pro files provide data th at Cisco TF TP requir es. After yo u configure a com mon phon e profile, use t he Phon e Configu ratio n wi ndow to a ssocia te a p h one that is running SCC P or SI P wit h a comm[...]

103-2 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 103 Com mon P h one Profile Co nfiguration Common Phone Profile Configuration Set tings Ta b l e 1 03-1 Common Phone Pr ofile Configur ation Sett ings Field Description Common Phone Profil e Informati on Name Enter a name to identi fy the com mon phone profile; for [...]

103-3 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 1 03 Commo n Phon e Profile Confi gur ation Commo n Phone Pr ofile Configuration Settings Secure She ll Info rmat ion Secure Shel l User Enter a u ser ID for the secu re shel l user . Cisco T echnical Assistance Cen ter (T A C) uses se cure shell for troublesh ootin[...]

103-4 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 103 Com mon P h one Profile Co nfiguration Finding Comm on Pho ne Profiles Finding Commo n Phone Profile s This t opic d escr ibes how to u se the Find and List C ommon Pho ne Profile wi ndow . Proc edure Step 1 Choose Device > De vice Settings > Common Ph one[...]

103-5 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 1 03 Commo n Phon e Profile Confi gur ation Configuring Common Phone Pr ofiles Step 2 T o f ind a ll re c ords i n the dat abas e, ensu re the dia log bo x is em pty; go t o Step 3 . T o filter or search records • From th e first drop- down li st bo x, sele ct a s[...]

103-6 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 103 Com mon P h one Profile Co nfiguration Synchronizing Com mon Phone Pro files With Affec te d Devices • T o update a n exis ting co mm on pho ne p rofile, l oca te the a ppr opria te comm on ph one p rofile as describe d in “ Finding Common Phone Profile s”[...]

103-7 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 1 03 Commo n Phon e Profile Confi gur ation Deleting Common Phone Profiles Deleting Common Phone Profiles This se cti on de sc ribes how to de let e a com mo n phon e pr ofile. Befo re Yo u Begin T o f i nd out which devices a re using th e common phone profile, ch [...]

103-8 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 103 Com mon P h one Profile Co nfiguration Related Topics[...]

CH A P T E R 104-1 Cisco Unified Communications Manager Administration Guide OL-18611-01 10 4 Remote Destination Profile Configuration Mobile Con nect allows users to manage business calls using a sing le phone num ber and pi ck up in-prog ress c alls on th e d eskto p p hone a nd cel lular p hone. Mobi le V o ice Ac cess is the a ssoc iate d integ[...]

104-2 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 104 Remote Destination Profile Configuration[...]

CH A P T E R 105-1 Cisco Unified Communications Manager Administration Guide OL-18611-01 10 5 Recording Profile Configuration T o provi sion line ap pear ances of ag ents for cal l recording , admin istrato rs creat e one or more call record in g profiles. The admi nistra tor th en sele cts a re cord ing profil e for a lin e appe aran ce. T o creat[...]

105-2 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 105 Record ing Pr ofile Configu ration Finding a Record ing Profile Finding a Recor ding Pr ofile Because y ou ma y have several record ing pro files in you r Cisco U nified Co mmuni cati on s Ma na ger cluster , Cisco Unif ie d Communicatio ns Ma nager le ts you lo[...]

105-3 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 1 05 Recordi ng Profile Configu rat ion Configuring a Recording Profile Configuring a Recordin g Profile T o configur e a recording prof ile, use the follo wing procedure. Proc edure Step 1 Choose Device > De vice Settings > Reco rding Pr ofil e . The Find an [...]

105-4 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 105 Record ing Pr ofile Configu ration Related Topics Step 4 T o confirm your selec tion, click OK . Additional Information See the “Rel ated T opics” s ection on page 105-4 . Related Topics • Recording Pr ofile Configuration Se ttings, page 1 05-1 • Finding[...]

P AR T 7 Application Configuration[...]

[...]

CH A P T E R 106-1 Cisco Unified Communications Manager Administration Guide OL-18611-01 10 6 Cisco Unified Communications Mana ger Assistant Configuration Wizard W ith the Cisco Unified Communicatio ns Manager Assistant Confi g uration W izard, Cisco Unif ied Communications Manager Assista nt conf iguration tak es less time an d elimina tes errors[...]

106-2 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 106 Cisco Unifie d Communications Man ager Assistant Conf iguration Wi zard[...]

CH A P T E R 107-1 Cisco Unified Communications Manager Administration Guide OL-18611-01 10 7 Cisco Unified Communications Mana ger Attendant Console Pilot Point Configuration Cisco Uni fied C omm unicat ion s M ana ger A tt enda nt C onso le, a c li ent-s erver a pp lica tion, a llows you to use a grap hical user inte rface that contai ns speed -d[...]

107-2 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 107 Cisco Unified Communicat ions M anager Atten dant Consol e Pilot Point Configuration[...]

108-1 Cisco Unified Communications Manager Administration Guide OL-18611-01 CH A P T E R 10 8 Cisco Unified Communications Mana ger Attendant Console User Co nfigu ration Cisco Uni fied C omm unicat ion s M ana ger A tt enda nt C onso le, a c li ent-s erver a pp lica tion, a llows you to use a grap hical user inte rface that contai ns speed -dia l [...]

108-2 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 108 Cisco Unified Communicat ions Manager Atten dant Consol e User Configura tion[...]

109-1 Cisco Unified Communications Manager Administration Guide OL-18611-01 CH A P T E R 10 9 Cisco Unified Communications Mana ger Attendant Console User File Upload Cisco Uni fied C omm unicat ion s M ana ger A tt enda nt C onso le, a c li ent-s erver a pp lica tion, a llows you to use a grap hical user inte rface that contai ns speed -dia l butt[...]

109-2 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 109 Cisco Unified Commun ications Manager Atten dant Consol e User File Upl oad[...]

110-1 Cisco Unified Communications Manager Administration Guide OL-18611-01 CH A P T E R 11 0 Plug-in Configuration This section contain s the follo wing topics: • Update Plugi n URL Configurat ion Settings , page 110-1 • Installi ng Plug-ins , page 11 0-2 • Updati ng the Plugin URL , page 11 0-3 • Related T opi cs , p ag e 110-3 Update Plu[...]

110-2 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 110 Plug -in Configuration Inst allin g Plug-i ns Installing Plug -i ns Ti p A fter Cisco Unified Com municatio ns Manage r upgrad es, you must re install al l plug-i ns except the Cisco CDR A nalysi s and Re port ing plug -in. Before y ou install any plug-ins, disa[...]

110-3 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 1 10 Plug-in Conf iguration Updating th e Plugi n URL Updating the Pl ugin URL During t he Cisco Unified Commu nications Manager install process, re cords that are add ed to th e Plugins table specif y the URLs that the Administra tion applicatio ns use to build the[...]

110-4 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 110 Plug -in Configuration Related Topics[...]

P AR T 8 User Management Conf iguration[...]

[...]

111-1 Cisco Unified Communications Manager Administration Guide OL-18611-01 CH A P T E R 111 Credential Policy De fault Configuratio n This chapter descr ibes ho w to assign defa ult creden tial policies to a credential gr oup. See the “R elate d T opics” sect ion on p age 111 -4 for mor e informa tion ab out chan ging cr eden tial in format io[...]

111-2 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 111 Crede ntial Policy De fault Configura tion Finding Credent ial Policy D ef aults Ta b l e 111 -1 describes the creden tial policy default con fig uration setti ngs. See the “Rela ted T opics” section on page 111- 4 for related info rmati on and proce dure s.[...]

111-3 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 1 11 Credent ial Policy Defaul t Con figuration Assigning and Configuring Credential Policy Defaults Step 2 Click the list item to display . The windo w displays the credent ial policy default in formation for the polic y that you choose. Additional Information See [...]

111-4 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 111 Crede ntial Policy De fault Configura tion Related Topics The Bulk Ad ministra tion T ool (BA T) allo ws administr ators to def ine common c redential parameters , such as pa sswords and PIN s, for a g roup of use rs in the BA T User T em pl ate. Ref er to the C[...]

112-1 Cisco Unified Communications Manager Administration Guide OL-18611-01 CH A P T E R 11 2 Credential Policy Configuration This chapte r describes ho w to conf igure cred ential po licies. See the “Rela ted T opics” se ction on page 1 12-5 for more info rmat ion about as signi ng creden tial pol icies. The fo llo wing topics contain inform a[...]

112-2 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 112 Credential Policy Co nfiguration Credential Policy Conf iguration Set ti ngs Pa sswor ds can contain any alphanum eric ASCI I charac ter and all ASCII sp ecial char acters . A non-tr i vial password meets th e following criter ia: • Must con tain three of the [...]

112-3 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 1 12 Credent ial Policy Configura tion Finding a Credential Policy Finding a Creden tial Policy This section descr ibes ho w to find or re view e xisting cred ential polici es. Step 1 Choose User Management > Cr edential P olicy . The Find an d List Creden tial P[...]

112-4 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 112 Credential Policy Co nfiguration Configuring a Cred ent ial Policy Configuring a Cred ential Poli cy This section describes ho w to crea te a ne w credential p olicy or modify an ex isting creden tial polic y . Y ou cannot mod ify the system Defaul t Credential [...]

112-5 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 1 12 Credent ial Policy Configura tion Related Topics If the de penden c y records feature is not enable d for the sy stem, the dependenc y re cords sum mary window displays a messag e that shows the action that you can t ake to enable the depe ndency record s. The [...]

112-6 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 112 Credential Policy Co nfiguration Related Topics • Applic ati on U ser s a nd E nd Us ers , Cisco Unified Comm unications Manager System Gui de • Wher e to Find More Informat ion , Ci sco Unifie d Com mu nic ati on s Man ager Sy stem Gui de • Cisco Unity Me[...]

113-1 Cisco Unified Communications Manager Administration Guide OL-18611-01 CH A P T E R 11 3 Application User Co nfiguration The A ppli cat ion Us er C onfigur atio n w indow in Ci sco Uni fied Co mmuni cat ions M anag er Administra tion allo ws the administ rator to add, search, d isplay , and mainta in information abo ut Cisco Unified Communi ca[...]

113-2 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 113 Application User Configuration Applicatio n Us er Configu rat io n Settings Password Enter alpha numeri c or sp ecial ch aracter s for t h e app lication user passw ord. Y ou must ente r at least the minimum n umber of ch aracters that are spec ifie d in the ass[...]

113-3 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 1 13 Appli ca tion User Conf iguration Application User Configuration Settings Accept Presence Subscription C o nf igure thi s f ield with th e Pr es e nc e f ea t ur e fo r pr es en c e au th o riz ati o n. If you enabled a pplication -le vel authoriz ation in the [...]

113-4 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 113 Application User Configuration Applicatio n Us er Configu rat io n Settings Accept Repla ces Hea d er If you enab led applic ation-le vel author ization in the SIP T runk Se curity Profile Configuration app lied to the t runk, Cisco Un ified Communicati ons Mana[...]

113-5 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 1 13 Appli ca tion User Conf iguration Finding an Application User Finding an Application User Cisco Uni fied C ommuni cati on s Ma nage r le ts y ou find app lica tio n u ser inf orma tio n on th e ba sis of spec ific criteria . Use the follo wing proced ure to f i[...]

113-6 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 113 Application User Configuration Configuring an A pplicatio n User Step 2 T o f ind a ll re c ords i n the dat abas e, ensu re the dia log bo x is em pty; go t o Step 3 . T o filter or search records • From the first drop- down list box, select a sear ch param e[...]

113-7 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 1 13 Appli ca tion User Conf iguration Adding an Administra tor User to Cis co Un ity or Cisc o Unity Connec tion Proc edure Step 1 Choose User Management > Appl icat ion User . The Find an d List Applic ation Use rs window displays. Us e the two drop-d own list [...]

113-8 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 113 Application User Configuration Adding an A dm i nistrator U ser to Cisc o Un ity or C is co U nity Conne ct ion The C reate Cisc o Unity User lin k displays only if yo u instal l and c onfigure the appropri ate C isco Uni ty or Cisco Unity Connection software. R[...]

113-9 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 1 13 Appli ca tion User Conf iguration Cha n ging an Ap plicat ion U ser Pa ssw or d Changing an Applic ation User Passwo rd Use the f ollo wing pr ocedure to chan ge an appl icatio n user p asswor d. Proc edure Step 1 Use the proced ure in the “Fin ding an App li[...]

113-10 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 113 Application User Configuration Credential Settin gs and Fields Step 2 T o change or view passwor d in for mati on, c li ck t he Edit Credential button next to the Pass word field. The user Credential Conf iguration w indo w displays. Step 3 V ie w the credentia[...]

113-11 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 1 13 Appli ca tion User Conf iguration Associating Devices to an Application User Associating Device s to an Applicatio n User Y o u can associa te devices over whi ch app lication u sers w ill have control . Appli cation users can contro l some devices, su ch as p[...]

113-12 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 113 Application User Configuration Deleting an A pplicat ion User Step 2 T o limit the list of av ailable devic es, click the Fi nd mor e Phones , Find more Route P oints, or Find mor e Pilot Point s bu t t o n: • If you click the Find more Phon es button, the Fi[...]

113-13 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 1 13 Appli ca tion User Conf iguration Related T o pics Step 4 Click OK . Next Step s If this user is conf igured in Cisco Un ity o r Ci sco Unity Connectio n, the user association to Cisco Unif ied Communi cations M anager is broken whe n you delet e the user in C[...]

113-14 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 113 Application User Configuration Related Topics • V iewing User Roles, User Groups, an d Permissi ons, page 116-7 • Director y Nu mbe r Con figurat ion, p age 64-1 • CTI Rout e Po int Co nfigurati on, p ag e 88-1 • Cisco Unified I P Pho ne Configurat ion [...]

114-1 Cisco Unified Communications Manager Administration Guide OL-18611-01 CH A P T E R 11 4 End User Configu ration The E nd User Co nfiguration wind ow in Cisco Unified Commu nications Manager A dministr ation allows the administr a tor to ad d, search, d isplay , an d maintain in formation abou t Cisco Unif ied Communications Manager e nd users[...]

114-2 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapt er 114 End User Con figuration End User Config uration Settings Ta b l e 114 -1 descr ibe s the end us er c onfiguratio n se tti ngs. For rel ated pr oced ure s, see the “Related T opics” sect ion on p age 114 -18 . Befo re Yo u Begin • If you ena ble LDAP synch[...]

114-3 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 1 14 End User Con figuration End User Con figurat ion Settings PIN / Edit Credentia l Enter nu meric charac ters for the end user PIN . Y ou mus t enter at lea st the minimu m number of ch arac ters that are speci fied in the assigne d creden tial polic y (1-127 cha[...]

114-4 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapt er 114 End User Con figuration End User Config uration Settings Device Assoc iati ons Controll ed Devi ces After the de vice is associated , this fie ld displays the descrip tion info rmation ( for e xample, the MA C addr ess) th at th e end user c ontrol s. This fiel[...]

114-5 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 1 14 End User Con figuration End User Con figurat ion Settings SUBSCRIBE Calling Search Spac e Supported with t h e Presen ce fea ture, the SUBS CRIBE ca lling search space dete rm ines how Cisco U nified Co mm unicati on s Ma nage r r outes presen ce requ ests that[...]

114-6 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapt er 114 End User Con figuration End User Config uration Settings Mobility Information Enable Mobi lity Check this check box to acti vate Mo bile Connect, which allo ws the user to man ag e ca ll s by usi ng a s in gle ph one n umb er and t o pick up in-progr ess calls [...]

114-7 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 1 14 End User Con figuration End User Con figurat ion Settings Maximu m W ait Time for Desk Pickup Enter the maxi mum time i n millisecond s that is p ermitted t o pass before the user m ust pick up a call that is transferred fro m the mobile phone t o desktop pho n[...]

114-8 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapt er 114 End User Con figuration Finding an End U ser Finding an End User Cisco Unif ied Communicatio ns Manager lets you f ind end user information on the basis of specif ic criteri a. Use the follo wing procedure to f in d end user informatio n. Note Duri ng your wor [...]

114-9 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 1 14 End User Con figuration Configurin g an End User Configuring an E nd User The follo wing p roce dur e pro vide s instr ucti ons on addi ng an d conf igurin g an en d use r . Note Y ou ca n ad d e nd us ers t hr ough C is co Unified Commu ni cati ons M an ager A[...]

114-10 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapt er 114 End User Con figuration Creating a Cisco Uni ty Conn ection Voice M ailbox Additional Information See the “Relate d T opics” s ection on page 114-1 8 . Creating a Cisco Un ity Connec tion Voice Mailbox The “C reate Cisc o Unity User” link on the End Us[...]

114-11 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 1 14 End User Con figuration Changing an End User P assword Step 5 From the Subscribe r T empla te dr op-down list box, ch oose the subscribe r te mpla te tha t you want to use. Step 6 Click Sa ve . The mailbox g ets created. The link in the Related Links drop- dow[...]

114-12 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapt er 114 End User Con figuration Managing En d User Creden tial Informa tion Proc edure Step 1 Use the p roced ure in th e “Find ing an En d User” secti on on page 11 4-8 to find the end user configura tion. The En d User Configurat ion win dow displ ays the co nfi[...]

114-13 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 1 14 End User Con figuration Creden tial Sett ings and Fields Additional Information See the “Relate d T opics” s ection on page 114-1 8 . Credential Set tings and Field s Ta b l e 114 -2 descri bes the credent ial setting s for end users an d applica tion user[...]

114-14 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapt er 114 End User Con figuration Configuring Us er-Relate d In formation for End Users Configuring User-Relate d Information fo r End Users After you add a ne w end u ser , you ca n conf igure additiona l informati o n that is related to the e n d user . This i nformat[...]

114-15 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 1 14 End User Con figuration Associ ating Device s to an End User The Assistan t Conf iguration w indo w displays for this en d user . Refer to the “ Cisco Unif ied Communi cations Manage r Assistan t W ith Proxy Line Suppor t” and “Cisco Uni fied Commun icat[...]

114-16 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapt er 114 End User Con figuration Associa ti ng Devic es t o an End Use r Because you ma y have sev eral devices in your network, Cisco Unified Commun ications Ma nager lets you locat e specific d ev ices on the basis of specif ic crit eria. Use the follo wing steps to [...]

114-17 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 1 14 End User Con figuration Associatin g Cisco Extension Mobility Profiles • Sa v e Selected/Changes —Click this b u tton to associa te t h e de vices that you ha ve selected wi th this end user . • Remov e All Associated De vices —Cli ck this button to di[...]

114-18 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapt er 114 End User Con figuration Related Topics Proc edure Step 1 Choose User Management > End User . The Find and List Users windo w display s. Step 2 T o locate a speci fic en d user , enter s earch cri teria and cl ick Fi nd . A list of end users that match the s[...]

114-19 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 1 14 End User Con figuration Related To pics • Conf iguring an Applicatio n User , page 113-6 • Adding a n Admini stra tor Use r to Cisc o Unit y or Ci sco Unity Conn ecti on, page 113 -7 • Changin g an Applicat ion User Password, page 113-9 • Changin g an [...]

114-20 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapt er 114 End User Con figuration Related Topics[...]

115-1 Cisco Unified Communications Manager Administration Guide OL-18611-01 CH A P T E R 11 5 Role Configuration Roles allow Cisco Unified Communi cations Mana ger ad ministr ators who have full administra tion privilege (acce ss) t o configur e en d u ser s a nd appl ic ation use r s wit h d ifferent levels of privilege. Administr ators with ful l[...]

115-2 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 115 Role Configu ration Role Configuration Setti ngs Role Configuration Settings Roles allow Cisco Unified Commun ications Ma nager ad ministra tors who ha ve full admini stration privilege (acce ss) t o configur e en d u ser s a nd appl ic ation use r s wi th d iff[...]

115-3 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 1 15 Role Config uration Findi ng a Ro le Finding a Role Because yo u might hav e several roles in you r network, C isco Unified Commun ications M anager l ets you locate specif ic roles on the basis of specif ic criteria . Use the follo wing procedure to locate rol[...]

115-4 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 115 Role Configu ration Configuring a Role Step 3 Click Fin d . All matc hing reco rds displ ay . Y ou c an change the numbe r of ite ms that displ ay on e ach page by ch oosing a differen t value f rom the Rows per Pa ge dr op- down lis t bo x. Note Y ou ca n delet[...]

115-5 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 1 15 Role Config uration Deleting a Role • T o update an existing role, locate the appropriate role as described in the “Finding a Role ” section on page 1 15-3 and cont inue with Step 4 . Step 3 If you are ad ding a new role, cho ose an appl icatio n from the[...]

115-6 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 115 Role Configu ration Related Topics • User G ro up Con figurat ion, page 116- 1 • Roles an d User Grou ps , Cisco Unified Communi cations Man ager System Guide[...]

116-1 Cisco Unified Communications Manager Administration Guide OL-18611-01 CH A P T E R 11 6 User Group Configuration The ro le a nd u ser group m en u options i n th e Cisc o Un ified C ommuni ca tion s M ana ger Ad mini stra tion User Management me nu allo w users with full access to con figur e diff erent le vels of access for Cisco Unified Com[...]

116-2 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 116 User Group Configuration Configuring a U ser Gro up Proc edure Step 1 Choose User Management > User Gr oup . The Fi nd and L ist Use r Groups w indow displays. R ecords f rom an activ e (prior ) query may also display in the windo w . Step 2 T o f ind a ll re[...]

116-3 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 1 16 User G rou p Configura tion Deleting a Use r Group Exam ple T o allow a user to change Audit Log setting s, choose Standard A udit Users and then click Add End Users to Gr oup . When the Find and List Users window displays, choose the user that you want to a dd[...]

116-4 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 116 User Group Configuration Adding Us ers to a User G rou p Befo re Yo u Begin When you dele te a user group, Cisco Unified Commu nications M anager re moves all user group data from the database. T o find out which ro les are using the user group, in th e User Gro[...]

116-5 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 1 16 User G rou p Configura tion Adding Users to a Use r Group Step 5 Use t he Find User d rop -down li st b oxes t o find t h e en d u se rs th at you want to ad d an d cl ick Find . Note Y ou c an pe rfo rm the se arc h fo r users i n a variety of ways. Y ou c a n[...]

116-6 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 116 User Group Configuration Deleting Us ers from a U ser Group Additional Topics See the “Relate d T opics” s ection on page 116-8 . Deleting Users from a User Group This se ction de scribes h ow to delet e users f rom a user group in Cisc o Unified Co mmunic a[...]

116-7 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 1 16 User G rou p Configura tion Viewing User Roles, User Groups, a nd Permissi ons Step 2 Find the user group to which yo u want to assig n roles. Use the procedu re in the “Find ing a U ser Gr oup” section on page 116- 1 . Step 3 Clic k the name of t he use r [...]

116-8 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 116 User Group Configuration Related Topics Step 2 Find the user gr oup that has the use rs for which you want to display a ssigned role s. Use the proc edure in the “Findi ng a User Group” sectio n on page 116-1 . Step 3 Click t he n am e of the u ser g roup f [...]

117-1 Cisco Unified Communications Manager Administration Guide OL-18611-01 CH A P T E R 11 7 User/Phone Add Configuration The End Use r , Phone, DN, and LA Configuration wi ndow in Cisco Unified Commun icatio ns Manager Admini stratio n pro vides a sing le windo w that allo ws you to perfor m the bas ic step s that are requir ed to add a new user [...]

117-2 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 117 User/Phone Add Configuration User and De vice Configur ation S ett in gs User and Device C onfiguration Settings The End Use r , Phone, DN, and LA Configuration wi ndow in Cisco Unified Commun icatio ns Manager Admini stratio n pr ovi des a sin gle wi ndo w that[...]

117-3 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 1 17 User/ P ho ne Add Configu ration User and Device Con figurat ion Settings Devi c e Ass oci at ions Product T ype T his list box displays the type s of device s that are a v ailable for associati on with this end user . From the drop-do wn list box, choose the t[...]

117-4 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 117 User/Phone Add Configuration Adding an En d User and Pho ne Adding an End User and Phone The fol lowing proc edure p rovides in structions on ad ding an end user and p hone and associati ng the user and phon e w ith a d irec tor y n um ber a nd device pr ofile. [...]

117-5 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 1 17 User/ P ho ne Add Configu ration Rel ated Top ics • Understa ndin g D irec tory N umb ers , Ci sco Unifie d Co mmu nic ati on s Ma nager Syst em G uid e • Finding a n End U se r, page 114- 8 • Conf iguri ng an En d User , pag e 114-9 • Chan ging an End [...]

117-6 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 117 User/Phone Add Configuration Related Topics[...]

118-1 Cisco Unified Communications Manager Administration Guide OL-18611-01 CH A P T E R 11 8 Application User CAPF Pro file Configuration The Application User CAPF Prof ile Configuratio n windo w in Cisco Unified Communica tio ns Mana ger Administratio n allo ws you t o issue loca lly signif icant certific ates to sec ure applica tion users. Af te[...]

118-2 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 118 Application User CAPF Profile Configura tion[...]

119-1 Cisco Unified Communications Manager Administration Guide OL-18611-01 CH A P T E R 11 9 End User CAPF Prof ile Configuration The En d U ser CAPF Pr ofile Configura tion w ind ow in Cisc o Uni fied Comm unic ation s M ana ger Administra tion allo ws you to issue locall y significa nt certif icates to CTI clients. After you issue the certif ica[...]

119-2 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 119 End User CAPF Profile Configuration[...]

120-1 Cisco Unified Communications Manager Administration Guide OL-18611-01 CH A P T E R 12 0 SIP Realm Configuration When you con f igure digest authen ticat ion for SIP trunks, Cisc o Unified Communica tions Mana ger challenges t he identit y of the SI P user agent t hat connect s to the trunk e very tim e the trunk sends a SIP request to Cisco U[...]

120-2 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 120 SIP Realm Configuration[...]

P AR T 9 Cisco Unif ied Communications Manager Bulk A dministration[...]

[...]

121-1 Cisco Unified Communications Manager Administration Guide OL-18611-01 CH A P T E R 12 1 Bulk Administration Tool (BAT) The Cisc o Unified Communica tions Manag er Bulk Admini stration T ool (BA T), a web- based app lication, perform s bulk transactio ns to the Ci sc o Unified Commu nications Manage r d atabase. B A T lets you add, update , or[...]

121-2 Cisco Unified Communications Manager Administration Guide OL-18611-01 Chapter 1 21 Bulk Administr ation To ol (BAT) For more information abo ut the B A T and T APS, refer to the Cisco U nified Communications Manager Bulk Ad ministra tion Guide .[...]

P AR T 10 Appendix es[...]

[...]

A- 1 Cisco Unified Communications Manager Administration Guide OL-18611-01 APPENDIX A Dependency Re cords This appe ndix provides informa tion about the depe ndency reco rd windows in Cisco Uni f ied Communication s Manager Administra tion. These windo w s help y ou to dete rmine whi ch records in the database use other rec ords. For example, y ou [...]

A- 2 Cisco Unified Communications Manager Administration Guide OL-18611-01 Appendi x A Dependency Reco rds Disabling Dep endency Reco rds Step 4 Click OK . The field displa ys T rue. Step 5 Click Sa ve . Disabling De pend ency Reco rds If you have dependency reco rds enabl ed and your syste m is experienci ng CPU usag e issues, you ca n disable de [...]

A-3 Cisco Unified Communications Manager Administration Guide OL-18611-01 Append ix A Dependen cy Records Accessi ng Dependency Reco rds Figur e A -1 D ependenc y Records —Summary Example T o display d eta iled de pende ncy re cor ds info rmat ion, cl ick the rec or d ab out wh ich you want m or e inform ation; for example, c lick the trun k reco[...]

A- 4 Cisco Unified Communications Manager Administration Guide OL-18611-01 Appendi x A Dependency Reco rds Dependency Records Bu ttons Figur e A -2 D ependenc y Records —Detail Ex ample T o display the con figuration w indow of the rec ord that is di spla yed in t he D epe ndency R ec ords Det ail window , click t he re c ord. T he con figurati o[...]

B-1 Cisco Unified Communications Manager Administration Guide OL-18611-01 APPENDIX B Configuring Non-Cisco Phones Tha t Are Running SIP Cisco Unified C omm unic ation s M ana ger s uppo rts Cisco Uni fied IP Pho nes w ith SI P as we ll a s RFC3261-c omp liant phon es that are runn ing SI P f rom t hird-p ar ty com pa nies. Th is a ppendi x desc rib[...]

B-2 Cisco Unified Communications Manager Administration Guide OL-18611-01 Appendix B Config uring N on-Ci sco Phones T hat Are R unning SI P Configuration Chec klist for Third- Party Phones Tha t Are Running SIP Step 2 Determine whether suf fic ient Devic e License Units are a vailable . If not, pu rchase and i nstall add itiona l Device License Un[...]

B-3 Cisco Unified Communications Manager Administration Guide OL-18611-01 Append ix B Configuring Non-Ci s co Phones Tha t A re Run ning SIP Configuration Differences for Phones That Ar e Runn ing SIP Configuration Diffe rences fo r Phone s That Are Running SIP Ta b l e B-2 provid es a comparison o vervie w of the config uration dif ferences betwee[...]

B-4 Cisco Unified Communications Manager Administration Guide OL-18611-01 Appendix B Config uring N on-Ci sco Phones T hat Are R unning SI P Configuration Difference s for Phones That Are Runn ing SIP The user name, sw hite, must m atch an end user tha t is configured in the End U ser Con f iguratio n window of Cisco Unified Communicat ions Manage [...]

B-5 Cisco Unified Communications Manager Administration Guide OL-18611-01 Append ix B Configuring Non-Ci s co Phones Tha t A re Run ning SIP Migrating from Cisco Unified Communications Manager Release 5.0 to Rele ase 7.1(2) Lice nsin g for T hir d-Pa rty Ph ones Th at Are R u nning SI P Licensing of third-p arty phones that are r unning SI P enforc[...]

B-6 Cisco Unified Communications Manager Administration Guide OL-18611-01 Appendix B Config uring N on-Ci sco Phones T hat Are R unning SI P Where to F ind More Infor m at ion For users that have third-pa rty phone s that ar e running SIP t hat are c onfigured on any version of r elease 5.0 th at a r e migr ati ng /upgr ad i ng to r ele ase 6.0 (1)[...]

IN-1 Cisco Unified Communications Manager Administration Guide OL-18611-01 INDEX A AAR See automated alternat e routing (AAR) abbrev iated dial config urati on settings (table ) 91-25 accessibility accessin g buttons and icon s 1-10 acces s list 49-1 admission c ontr ol implemen ting with locati ons 17-1 anal og acces s gatewa ys and p orts adding [...]

Index IN-2 Cisco Unified Communications Manager Administration Guide OL-18611-01 B BAT appli cation ove rview 121-1 BLF/SpeedDial config urati on settings 91-26 BRI gateway co nfigurat ion 90-69 ports, ad ding 90-95 browser s 1-2 br owsi ng Cisco Unified Com munications M anager 1-2 securi ty, hyper text tra nsfer prot ocol 1-4 C call disp l ay re [...]

Inde x IN-3 Cisco Unified Communications Manager Administration Guide OL-18611-01 updati ng 3-6 Cisco Unified Com municati ons Manager Adm inistratio n Intern et Expl orer and HT TPS 1-4, 1-6 navigat ing 1-8 Netsca pe a nd HTTP S 1-7 Cisco Unified Com munications M anager Assistan t config urati on wizard 106-1 Cisco Unified IP Phon es config urati[...]

Index IN-4 Cisco Unified Communications Manager Administration Guide OL-18611-01 software config urati on settings (table ) 73-1 conf erence de vices synchroniz ing conf igurat ion 73-17 config uring 64-27 cred en t ial p ol icy config urati on overview 112-1 config urati on settings (table ) 112-1 config uring 112-4 deleting 112-4 findin g 112-3 r[...]

Inde x IN-5 Cisco Unified Communications Manager Administration Guide OL-18611-01 voice-ma il port s 83-9 voice-ma il pr of ile 87-5 device de faults config urati on overview 94-1 config urati on settings (table ) 94-1 related t o pics 94-3 updati ng 94-2 device mob ility groups config urati on overview 10-1 device m obility info config urati on ov[...]

Index IN-6 Cisco Unified Communications Manager Administration Guide OL-18611-01 SIP See SIP dial rules digest authen tication enab lin g f or t hird -pa rty ph one s that ar e ru nning SIP B-4 Digital Access PRI ports 90-95 Digital Access T1 ports 90-94 direct ed call park describe d 62-1 direct ory Cisco Unity Connection voic e mailbox 114-10 dir[...]

Inde x IN-7 Cisco Unified Communications Manager Administration Guide OL-18611-01 forced a uthori zation co des describe d 59-1 FXO ports 90-93 FXS ports 90-92 G g. cl ear co de c enab le 90-65 gateke epers config urati on overview 89-1 config urati on settings (table ) 89-1 config uring 89-4 deleting 89-5 findin g 89-3 related t o pics 89-6 resett[...]

Index IN-8 Cisco Unified Communications Manager Administration Guide OL-18611-01 findin g 6-3 related t o pics 6-6 presen ce, co nfigur ing 7-1 H H.323, a dding gate ways 90-98 HTTPS HTTP ove r secure sock ets laye r 1-4 hunt lists adding 46-2 adding li ne groups 46-4 chan ging the orde r of line groups 46-5 config urati on overview 46-1 deleting 4[...]

Inde x IN-9 Cisco Unified Communications Manager Administration Guide OL-18611-01 uploadin g 32-1, 32-5 licens e unit calcu lator calculatin g 31-1 describe d 31-1 related t o pics 31-2 license unit report describe d 30-1 genera ting 30-1 related t o pics 30-2 obtaining a software fe ature lice nse 32-3 starting a lice nse manage r service 32-1 thi[...]

Index IN- 10 Cisco Unified Communications Manager Administration Guide OL-18611-01 ports, ad ding 90-92 migrati ng phone setti ngs 91-30 MLPP domains config urati on settings (table ) 20-1 config uring 20-3 deleting 20-3 findin g 20-2 overvi ew 20-1 related t o pics 20-4 resource prior ity namespace netwo rk domain 21-1 mobile co nnec t acces s lis[...]

Inde x IN- 11 Cisco Unified Communications Manager Administration Guide OL-18611-01 config urati on settings (table ) 98- 1 config uring 98-3 creat ing 7914 ex pansion mo dule 98-5 deleting 98-5 findin g 98-2 modifyin g b utt on items 91-39 related t o pics 98-6 phone N TP refe re nce config urati on settings (table ) 5-1 config uring 5-3 deleting [...]

Index IN- 12 Cisco Unified Communications Manager Administration Guide OL-18611-01 resourc e priorit y namespac e list config urati on settings 22-1 config uring 22-3 deleting 22-3 findin g 22-2 overvi ew 22-1 related t o pics 22-4 namespac e network dom ain config urati on settings 21-1 config uring 21-3 deleting 21-4 findin g 21-2 overvi ew 21-1 [...]

Inde x IN- 13 Cisco Unified Communications Manager Administration Guide OL-18611-01 viewin g in a file 67-3 view ing reco rds 67-1 S SCCP Cisco IO S, add ing 90-96 gateways, addi ng 90-96 security profile config uring f or CU MA 28-1 config uring f or pho ne 26-1 config uring for SIP trun k 27-1 servers config urati on settings (table ) 2-1 config [...]

Index IN- 14 Cisco Unified Communications Manager Administration Guide OL-18611-01 softkey template configuration synchroniz ing conf igurat ion to applic able devices 99-8 softkey template s adding a pplicat ion softkey s 99-3 assigni ng to phones 99-8 config urati on overview 99-1 crea ting 99-2 deleting 99-6 findin g 99-1 modifyin g 99-5 related[...]

Inde x IN- 15 Cisco Unified Communications Manager Administration Guide OL-18611-01 calli ng party co nfigura tion sett ings (tabl e) 68-1 config urin g c a lled pa rty 69-6 configurin g calling party 68-6 deleting called party 69-6 deleting c alling part y 68-7 findin g called pa rty 69-5 findin g callin g party 68-5 relate d topics for cal led pa[...]

Index IN- 16 Cisco Unified Communications Manager Administration Guide OL-18611-01 V voice gatewa ys 90-1 voice mail adding a ne w serv er and po rt s 84-1 adding po rts with th e wiza rd 84-6 config urati on overview 83-1 configurin g message waiting 85-4 config uri ng p orts 83-7 configurin g voice-mail profiles 87-3 deleting a messa ge w ai ting[...]