Cisco ONS 15310-CL manual

Corporate He adquarters Cisc o Syst ems , Inc . 170 West Ta sman Drive San Jos e, CA 95 134-1706 USA http://www.ci sco.com Tel: 408 526-4000 800 553- NETS (638 7) Fax: 408 526-4100 Cisco ONS 1 531 0-CL and Cisco ONS 1 531 0-MA T r oubleshootin g Guid e Pr oduct and Documenta tion Release 7 .0 July 20 1 0 Text Pa rt Nu mber: 78-17 235-0 1[...]

THE SPECIFICATIONS AND INFORMATION REGARDING TH E PRODUCTS IN THIS MANUAL ARE SUBJE CT TO CHANGE WITHOUT NO TICE. ALL STATEMENT S, INFORMATI ON, AND RECOMMENDA TIONS IN T HIS MANUAL ARE BELIEVED TO BE ACCURATE BU T ARE PRESEN TED WITHOUT WARRANTY OF ANY KIND, EXPRE SS OR IMPLIED. USERS MUST TA KE FULL RESPONSIBILITY FOR THEIR AP PLICATION OF ANY PR[...]

iii Cisco ONS 15310-C L and Cisco ONS 15310-M A Troubleshootin g Guide, R7.0 78-17235-01 CONTENTS About t his Guid e xxv Revisi on Hist ory xxv Docume nt Obje ctiv es xxvi Audienc e xxvi Document Organi zation xxv i Relat ed D ocum ent atio n xxvii Document Convent ions xxvii Obtai ning Opti cal Net worki ng I nfo rmatio n xxxiii Where t o Find Saf[...]

Cont ent s iv Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Test th e Faci lity Loopb ack Cir cuit 1-12 Test th e Elec tric al Cab ling 1-12 1.3 Ident ify Points of Fail ure on an OC-N Cir cuit P ath 1-13 1.3. 1 Perform a Faci lity Lo opback on a So urce- Node OC-N Port 1-13 Create the Faci lity Lo opback on t[...]

Content s v Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Test th e Ethe rne t Card 1-32 1.6. 3 Perform a Faci lity Lo opback on an Interm ediate- Node OC-N Por t 1-32 Create a Facilit y Loopb ack on an Int ermediat e-Node OC- N Port 1-33 Test and Clear the OC- N Facil ity Loop back Circ uit 1-34 Test t he O C[...]

Cont ent s vi Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Disabl e the Virus Scan Down load Scan 1-5 2 1.9. 4 CTC Does Not La unch 1-53 Redir ect the Netsc ape Cach e to a Va lid D ire cto ry 1-53 1.9. 5 Sluggish CT C Operat ion or Logi n Proble ms 1-53 Delet e the CTC C ach e File Auto matic ally 1-54 Delet[...]

Content s vii Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 1.12.1 Po wer Su ppl y Prob lems 1-70 1.12.2 Power Consumpt ion for No de and Cards 1-71 1.12.3 Lamp Tests fo r Card LEDs 1-7 2 Verif y Card LED Oper ation 1-72 CHAPTER 1 Alarm Troub leshootin g 1-1 1.1 Alarm I ndex by Defa ult Se verity 1-1 1.1. 1 Cr[...]

Cont ent s viii Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Clear t he APSCIN CON Alarm 1-21 1.7. 11 APSCM 1-22 Clear t he APSCM Alarm 1-22 1.7. 12 APSCNMIS 1-22 1.7. 13 APSIMP 1-22 Clear t he APSIMP Alar m 1-23 1.7. 14 APS-INV-PRIM 1-23 1.7. 15 APSMM 1-23 Clear t he APSMM Alarm 1-24 1.7. 16 APS-PRIM-FA C 1-[...]

Content s ix Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 1.7. 33 BA T- FAIL 1-32 Clear t he BAT-FA IL Alarm 1-32 1.7. 34 BKUPMEMP 1-3 3 Clear t he BKUPMEMP Ala rm 1-33 1.7. 35 BL SR OSY NC 1-33 1.7. 36 CARLOSS (CE100 T) 1-33 lear th e CARLOSS (CE10 0T) Alarm 1-34 1.7. 37 CARLOSS (EQPT) 1-36 Clear t he CARLOS[...]

Cont ent s x Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 1.7. 54 EL WB ATVG 1-47 Clear t he ELWBATVG Alar m 1-47 1.7. 55 ENCAP-MISMATCH-P 1-48 Clear t he ENCAP- MISMATCH-P Alar m 1-49 1.7. 56 EO C 1-49 Clear t he EOC Alarm 1-50 1.7. 57 EO C-L 1-51 Clear t he EOC-L Alar m 1-52 1.7. 58 EQ PT 1-52 Clear t he EQ[...]

Content s xi Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Clear t he FE-DS 1-SA Condit ion 1-60 1.7. 77 FE -DS 1-SN GLLO S 1-61 Clear t he FE-DS 1-SNGLLOS Cond ition 1-61 1.7. 78 FE -DS 3-NS A 1-61 Clear t he FE-DS 3-NSA Cond ition 1-61 1.7. 79 FE -DS 3-SA 1-62 Clear t he FE-DS 3-SA Condit ion 1-62 1.7. 80 FE[...]

Cont ent s xii Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Clear t he GFP-LFD Al arm 1-69 1.7. 102 GFP-UP-MIS MATCH 1-69 Clear t he GFP-UP-MI SMATCH Alarm 1-70 1.7. 103 HELLO 1-70 Clear t he HELLO Alar m 1-70 1.7. 104 HIBATVG 1-71 Clear t he HIBATVG Alar m 1-71 1.7. 105 HI-LASERBIAS 1-71 Clear t he HI-LASER [...]

Content s xiii Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 0.0. 1 LCAS-RX-F AIL 1-82 Clear the LCAS- RX- FAIL C ondit ion 1-82 Clear t he LCAS-C RC Condition 1-83 1.7. 125 LCAS-RX-FA IL 1-83 Clear the LCAS- RX- FAIL C ondit ion 1-84 1.7. 126 LCAS-TX-ADD 1-84 1.7. 127 LCAS-TX-DNU 1-84 1.7. 128 LKOUTPR-S 1-85 [...]

Cont ent s xiv Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Clear t he LOS (BITS) Alarm 1-94 1.7. 146 LOS (DS1) 1-95 Clear t he LOS (DS1) Al arm 1-95 1.7. 147 LOS (DS3) 1-96 Clear t he LOS (DS3) Al arm 1-96 1.7. 148 LOS (EC1) 1- 97 Clear t he LOS (EC1) Alarm 1-98 1.7. 149 LOS (FUDC) 1-9 8 Clear t he LOS (FUDC[...]

Content s xv Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 1.7. 167 MANS WTO PR I 1-108 1.7. 168 MANS WTO SE C 1-108 1.7. 169 MANSWTOTHIRD 1-109 1.7. 170 M ANUA L-RE Q-S PAN 1-10 9 Clear t he MANUAL-REQ-SP AN Conditi on 1-109 1.7. 171 MATE CL K 1-109 Clear t he MATECLK Alar m 1-110 1.7. 172 MEA (EQPT) 1-110 Cl[...]

Cont ent s xvi Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Clear t he RFI-P Con dition 1-120 1.7. 193 RFI-V 1-121 Clear t he RFI-V Con dition 1-121 1.7. 194 ROLL 1-121 1.7. 195 ROLL-PEND 1-122 1.7. 196 RPRW 1-122 Clear t he RPRW Condi tion 1-122 1.7. 197 RU NC FG-S AVE NEE D 1-122 1.7. 198 SD 1-123 Clear the[...]

Content s xvii Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 1.7. 218 SSM-ST2 1-132 1.7. 219 SSM-ST3 1-132 1.7. 220 SSM-ST3E 1-13 2 1.7. 221 SSM-ST4 1-133 1.7. 222 SSM-STU 1-13 3 Clear t he SSM-STU Condi tion 1-133 1.7. 223 SSM-TNC 1-133 1.7. 224 STS-SQUELCH-L 1-13 4 1.7. 225 SW-MISMATCH 1- 134 1.7. 226 SWMTXM[...]

Cont ent s xviii Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 1.7. 243 TX-LOF 1-142 Clear t he TX-LO F Condition 1-142 1.7. 244 TX-RAI 1-143 Clear t he TX-RAI Con dition 1-143 1.7. 245 UNEQ-P 1-143 Clear t he UNEQ-P Alar m 1-143 1.7. 246 UNEQ-V 1-145 Clear t he UNEQ-V Alar m 1-145 1.7. 247 VCG-DEG 1-145 Clear[...]

Content s xix Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 1.10.4 Generic Signa l and Ci rcuit Pr ocedures 1-156 Verif y the Sig nal BER Thr eshold Lev el 1-156 Delete a Ci rcuit 1-156 Verify or Cre ate N ode DCC Ter minat ions 1-156 Clear an OC-N Port Facility or Terminal Loopback Circuit 1-157 Clear an OC-N[...]

Cont ent s xx Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 1.3. 24 PS 1-7 1.3. 25 PSWD-CHG-REQUI RED 1-7 1.3. 26 RMON-ALARM 1-7 1.3. 27 RMON-RESET 1-8 1.3. 28 SESSION-TIME-L IMIT 1-8 1.3. 29 SFTWDOWN-FAIL 1-8 1.3. 30 USER-LOCKOUT 1-8 1.3. 31 USER-LOGIN 1-8 1.3. 32 USER-LOGOUT 1-8 1.3. 33 WKSWBK 1-8 1.3. 34 WK[...]

FIG U R ES xxi Cisco ONS 15310-C L and Cisco ONS 15310-M A Troubleshootin g Guide, R7.0 78-17235-01 Figu re 1-1 Accessing FEAC Funct ions on th e DS3 ports of WBE-28/WBE-8 4 Cards 1-25 Figu re 1-2 Dia gram of FE AC Circ uit 1-25 Figu re 1-3 Accessing Far End trou blesh ooting Fu nctions on the WBE Cards 1-26 Figu re 1-4 Deleting the CTC Cac he 1-55[...]

Figures xxi i Cisco ONS 153 10-CL and Cisco ONS 15310-MA Troub leshooting Guid e, R7.0 78-17235-01[...]

TABLES xxiii Cisco ONS 15310-C L and Cisco ONS 15310-M A Troubleshootin g Guide, R7.0 78-17235-01 Ta b l e 1-1 Restor e the Node Data base 1-44 Ta b l e 1-2 Unable t o Verify the I P Configur ation of Your Windows PC 1-46 Ta b l e 1-3 Bro wser Lo gin Does No t Laun ch Ja va 1-47 Ta b l e 1-4 Unable t o Verify the NI C Connecti on on Your Wi ndows P[...]

Tables xxiv Cisco ONS 153 10-CL and Cisco ONS 15310-MA Troub leshooting Guid e, R7.0 78-17235-01 Ta b l e 1-32 LAN Cabl e Pino ut 1-69 Ta b l e 1-33 Cro ss-Ov er C abl e Pi nou t 1-70 Ta b l e 1-34 Powe r Sup ply Pr oble ms 1-71 Ta b l e 1-35 Power Cons umption fo r Node and Car ds 1-71 Ta b l e 1-36 Lamp Test for Optica l and Elec tric al Card LED[...]

xxv Cisco ONS 15310-C L and Cisco ONS 15310-M A Troubleshootin g Guide, R7.0 78-17235-01 About this Guide Note Th e terms "Unidire ctiona l Path Switched Ri ng" and " UPSR" may appear in Ci sco liter ature. These t erms do not refer t o using Cisc o ONS 15xxx prod ucts in a unid irecti onal path sw itched ring configuratio n. Ra[...]

xxvi Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 About this Guide Document Objectives This gu ide gives gener al troub leshoot ing in structi ons, alarm trouble shootin g instr uctions, equip ment replace ment instruc tions, and a list of erro r message s that apply to the ONS 15310- CL equipm ent. This info[...]

xxvii Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 About th is Guid e Related Documentation Use the Cisco ONS 15310- CL and Cisco ONS 15310-MA T r o ubleshoo ting Gui de in conjunction with the follo wing publicatio ns: • Cisco ONS 15310 -CL and Cisco O NS 15310-MA Procedure Guide Pro vides installati on, t[...]

xxvii i Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 About this Guide Note Means r eader ta ke no te . Notes co ntain helpful suggest ions or references to materi al not cov ered in the documen t. Cautio n Means re a de r b e c a re fu l . In th is situation, th e user m ight do someth ing that co uld result [...]

xxix Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 About th is Guid e Atten tion IMPORTANTES IN FORMA TIONS DE S ÉCU RITÉ Ce symbole d'avertissement indique un dan ger . V ous vous trouvez dans une situation pouvant entraîner des bl essures ou des dommages corporels. Avant de travailler s ur un équipe[...]

xxx Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 About this Guide ¡Advertenc ia! INSTRU CCIONES IMPO RT ANTES DE S EGURIDAD Este símbolo de aviso indica peligro. Existe riesgo para su integridad física. Antes de manipular cualquier equipo, considere los ries gos de la corriente eléctrica y fami liarícese[...]

xxxi Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 About th is Guid e Avi s o INSTR UÇÕES IM PORT ANTES DE SEGU RANÇA Este símbolo de aviso signi fica perigo. Você se encontra em uma situação em que há risco de lesões corporais. Antes de trabalhar com qualquer equipamento, esteja ciente dos ris cos qu[...]

xxxii Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 About this Guide[...]

xxxii i Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 About th is Guid e Obtaining Optical Ne tworki ng Information This sec tion contain s inform ation that is specif ic to optical n etworki ng products. F o r info rmation that pertain s to all o f Cisco, refer t o the Obtaining Documentatio n and Submitting [...]

xxxiv Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 About this Guide Obtaining Do cumentation an d Submitting a Service Reque st For informat ion on obtai ning docu menta tion, sub mittin g a service re quest, an d gathering additiona l inform ati on, see th e month ly What’s New i n Cisco P r oduct Docu men[...]

C HAPTER 1-1 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 1 General Troublesho oting Note Th e terms "Unidire ctiona l Path Switched Ri ng" and " UPSR" may appear in Ci sco liter ature. These t erms do not refer t o using Cisc o ONS 15xxx prod ucts in a unid irecti onal path sw itched ring[...]

1-2 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapte r 1 General Trou bleshoo ting 1.1 Netwo rk Troubles hooting T ests • 1.9 CT C Oper ation T roublesh ooting —Provides trou bleshoot ing proced ures for Cisco T ranspor t Controll er (CTC) lo gin or oper ation pr oblems. • 1.10 Circuits and Timing ?[...]

1-3 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 Chapter 1 General Tro ubleshoo ting 1.1.2 Terminal Loopba ck 1.1.2 Te rminal Lo opback A termi nal loopba ck tests a c ircui t path as i t passes thr ough the c ross-c onnect pathways o f the n ode and loops bac k from the port whe re the loop back orig inates.[...]

1-4 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapte r 1 General Trou bleshoo ting 1.2.1 Perform a F acility Lo opback on a Source-Nod e Port The tests in this sec tion can b e used to test DS-1, DS-3, or EC-1 ci rcuits on a p ath protection . Using a series of f acility loopbac ks, hairpin circuits, and t[...]

1-5 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 Chapter 1 General Tro ubleshoo ting 1.2.1 Perform a Facility Loopback on a Source-No de Port Step 3 Use CTC to c reate the facility loopbac k on the port being te sted: a. In no de view , do uble-c lick t he ca rd w here yo u ar e perfo rmin g the loop back, th[...]

1-6 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapte r 1 General Trou bleshoo ting 1.2.2 Perform a Hai rpin on a Sourc e-Node Po rt Test the Electrical Cabling Step 1 Replace the su spect cabling (th e cables from the te st set to the electrica l port) with a cab le kno wn to be good. If a cable kno wn to [...]

1-7 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 Chapter 1 General Tro ubleshoo ting 1.2.3 P erform a Te rminal Loop back on a Destinatio n-Nod e Port c. Set the circu it T yp e and Size to the normal pr eference s, such as STS and STS1. d. Unchec k the Bidire ctional ch eck box and click Next . e. In the Cir[...]

1-8 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapte r 1 General Trou bleshoo ting 1.2.3 Perform a Te rminal Loopba ck on a De stinat ion-Node Por t b. If you a re start ing the c urrent pr ocedure with out the electrica l test set connected to the por t, use appropriate cabling t o attach th e Tx and Rx t[...]

1-9 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 Chapter 1 General Tro ubleshoo ting 1.2.4 Perfor m a Hairpin T est on a Desti nation- Node Port Test the Terminal Loopback Cir cuit on the Destination-Node Port Step 1 If the test set is not already sending traf f ic, send test-set tr af fic on the loopback cir[...]

1-10 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapte r 1 General Trou bleshoo ting 1.2.4 Perform a H airpin Test on a Destinat ion-Node Po rt Step 3 Use CTC to set up the source loopback cir cuit on the port being tested: a. Click the Circuits tab and clic k Cr eate . b. Gi ve the circuit an easily identi[...]

1-11 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 Chapter 1 General Tro ubleshoo ting 1.2.5 Perform a Facility Loopback on a Destination Port d. Click Ye s in the Delete Cir cuits dialog box. e. Conf irm that the hairpin circuit is deleted from the Circuits tab list. f. Continue with the “1.2 .5 Perform a F[...]

1-12 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapte r 1 General Trou bleshoo ting 1.2.5 Perform a F acility Lo opback on a Destinat ion Port Step 3 Continue with the “T est the F acility Loo pback Circuit” proced ure on page 1-12 . Test the Facility Loopback Circuit Step 1 If the test set is not alre[...]

1-13 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 Chapter 1 General Tro ubleshoo ting 1.3 Identify Points of Failure on an OC-N C ircuit Path b. Choose None fro m the Loopb ack T ype col umn for the por t being teste d. c. Choos e the appr opriat e state ( IS ,AIN S ; OOS,DSBLD ; or OOS,M T ) from t he Adm in[...]

1-14 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapte r 1 General Trou bleshoo ting 1.3.1 Perform a F acility Lo opback on a Source-Nod e OC-N Por t Create the Facility Loopback on the Source O C-N Port Step 1 Connect an optical test set to the port you are t esting. Use appr opriate ca bling to at tach th[...]

1-15 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 Chapter 1 General Tro ubleshoo ting 1.3.2 P erform a C ross-Con nect Loop back on the S ource OC- N Port 1.3.2 Perform a Cross-Conne ct Loopba ck on the So urce OC-N Port The cross- conne ct loop back te st occurs on the cross-c onnect portion of the con troll[...]

1-16 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapte r 1 General Trou bleshoo ting 1.3.3 Perform a Te rminal Loo pback on a Source-N ode OC- N Port c. Click A pply . d. Click Ye s in th e confirmati on dialo g box. Step 4 If the test set indicate s a faulty circ uit, there might be a problem with the cros[...]

1-17 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 Chapter 1 General Tro ubleshoo ting 1.3.4 Perform a Facility Loopback on an Intermediate-Node OC-N Port b. Click the Maintenance > Optical > Loopback > Port tabs. c. Select OOS,MT from the Admin Stat e column. d. Select T erminal fr om the Loop back T[...]

1-18 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapte r 1 General Trou bleshoo ting 1.3.4 Perform a F acility Lo opback on an Interme diate-No de OC-N Po rt Create the Facility Loopback on an Intermediate- Node OC-N Port Step 1 Connect an optical test set to the port you are t esting: a. If you just c ompl[...]

1-19 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 Chapter 1 General Tro ubleshoo ting 1.3. 5 Perf or m a Te rmi nal L oop bac k on a n I nterm edi ate -Nod e OC -N P ort Test the Facility Loopback Circuit Step 1 If the test set is not alread y sending traf f ic, send test traf fic on the loopback circuit. Ste[...]

1-20 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapte r 1 General Trou bleshoo ting 1.3.5 Perform a Te rminal Loopback on an Interm ediate-N ode OC- N Port Step 2 Use CTC to set up the termin al loopb ack circu it on the port being test ed: a. Click the Circuits tab and clic k Cr eate . b. Gi ve the circui[...]

1-21 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 Chapter 1 General Tro ubleshoo ting 1.3.6 Perform a Facility Loopback on a Destination-Node OC-N Port e. Click A pply . f. Click Ye s i n the confirma tion dia log box. Step 4 Clear the t ermin al l oopbac k cir cuit: a. Click the Circuits tab. b. Choose the l[...]

1-22 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapte r 1 General Trou bleshoo ting 1.3.6 Perform a F acility Lo opback on a Destinat ion-Node OC-N Port Note It is n ormal for a 1.7.158 LPBKF ACILITY (OCN) condi tion to ap pear during a loopbac k setup . The co ndition c lears wh en you re move the loopbac[...]

1-23 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 Chapter 1 General Tro ubleshoo ting 1.3.7 Pe rform a Te rminal Loopback on a Destinat ion-Node OC-N Po rt Step 5 If the test set indicate s a faulty circ uit, the problem migh t be a faulty OC-N port. Contin ue with the “1.3 .7 Perf orm a T erm ina l Loopb a[...]

1-24 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapte r 1 General Trou bleshoo ting 1.4 Troublesho oting Wid eband Elect rical Card( WBE-28 and WBE-84 Cards) FEAC on DS3 Ports b. In no de view , do uble-cl ick the con troller card (15310 -CL-CTX or CTX 2500) with t he OC-N p ort that requ ires the loo pbac[...]

1-25 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 Chapter 1 General Tro ubleshoo ting 1.4.1 FEAC Send Code Figur e 1 -1 A ccessin g FEA C F unctions o n the DS3 por ts of WBE-28/WBE-84 Ca rds The "f ar end" in FEA C refe rs to the equi pment conn ected t o the WBE card an d not to the fa r end of a [...]

1-26 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapte r 1 General Trou bleshoo ting 1.4.2 WBE-28 /WBE- 84 Inhib it FEAC Loop back 1.4.2 WBE -28/WBE-84 In hibit FEAC Lo opback WBE-28/WBE-84 DS3 port s initiate loop backs when the y recei ve FEA C line loop cod es. If the Inhib it FE Lbk che ck box is c heck[...]

1-27 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 Chapter 1 General Tro ubleshoo ting 1.5.1 FEAC Send Code Note The term "F ar End" r efers to th e equipme nt connect ed to the WB E card and n ot to the f ar end of a circuit. 1.5.1 FEAC Send Cod e The Sen d Code colu mn on the WBE- 28/WB E-84 ca rd [...]

1-28 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapte r 1 General Trou bleshoo ting 1.6.1 Perform a F acility Lo opback on a Source- Node Ether net Port 1.6.1 Perform a Facilit y Loopback on a Source-Node Ethernet Port The facility loopback test is performed on the node sourc e port in the network circuit.[...]

1-29 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 Chapter 1 General Tro ubleshoo ting 1.6.1 Perform a Facility Loopback on a Source-Node Ethernet Port Step 3 If the test se t indicates a g ood circuit, no further test ing is necessary with the facil ity loopback . Clear the facility loopback: a. Double- click[...]

1-30 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapte r 1 General Trou bleshoo ting 1.6.2 Perform a Te rminal Loo pback on a Source-N ode Ethern et Port 1.6.2 Pe rform a Te rminal Lo opback on a Sou rce-Node Ethe rnet Por t The termina l loo pbac k test i s pe rform ed on the n ode s ource Ethe rnet p ort.[...]

1-31 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 Chapter 1 General Tro ubleshoo ting 1.6.2 Pe rform a Te rmi nal L oopba ck on a Sour ce-No de Ether net Por t Step 4 Confirm th at th e newly cre ated circu it ap pear s on th e Circui ts ta b list as a two-way ci rcu it. Note It is normal for t he “LPKTERMI[...]

1-32 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapte r 1 General Trou bleshoo ting 1.6.3 Perform a F acility Lo opback on an Interme diate-No de OC-N Po rt Test the Ethernet Card Step 1 Com ple te th e “P hysica lly Replac e a Card” pro cedure on page 1-155 for the s uspect ed bad card and replace it [...]

1-33 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 Chapter 1 General Tro ubleshoo ting 1.6.3 Perform a Facility Loopback on an Intermediate-Node OC-N Port Create a Facility Loopback on an Inter mediate-Node O C-N Port Step 1 Connec t a test s et to the OC -N port you ar e testin g. If you are start ing the c u[...]

1-34 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapte r 1 General Trou bleshoo ting 1.6.3 Perform a F acility Lo opback on an Interme diate-No de OC-N Po rt Note It is normal for t he “LPBKF A CILITY (OCN)” conditio n on page 1-104 . The cond ition clears wh en you re move the loopbac k. Step 6 Com ple[...]

1-35 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 Chapter 1 General Tro ubleshoo ting 1.6.4 Perfo rm a Termi nal Loopb ack on Int ermediat e-Node OC- N Ports Step 3 If the test s et indica tes a good ci rcuit , the proble m was pr obably th e defecti ve card . Return the defecti ve card t o Cisco t hrou gh th[...]

1-36 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapte r 1 General Trou bleshoo ting 1.6.4 Perform a Te rminal Loo pback on Interm ediate-N ode OC-N Port s Note For specific procedure s to connec t, set up, and use th e test set eq uipmen t, con sult the manufact urer . a. If you ju st completed the “1.6.[...]

1-37 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 Chapter 1 General Tro ubleshoo ting 1.6.4 Perfo rm a Termi nal Loopb ack on Int ermediat e-Node OC- N Ports f. Click A pply . g. Click Ye s i n the confirma tion dia log box. Step 6 Com ple te th e “T est and Clear th e OC-N T erm inal Loop back Ci rcuit ”[...]

1-38 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapte r 1 General Trou bleshoo ting 1.6.5 Perform a F acility Lo opback on a Destinat ion-Node Etherne t Port Step 3 If the test s et indica tes a good ci rcuit , the proble m was pr obably th e defecti ve card . Return the defecti ve card t o Cisco t hrou gh[...]

1-39 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 Chapter 1 General Tro ubleshoo ting 1.6.5 Perform a Facility Loopback on a Destination-Node Ethernet Port Note For specific procedure s to connec t, set up, and use th e test set eq uipmen t, con sult the manufact urer . a. If you just complete d the “1.6. 4[...]

1-40 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapte r 1 General Trou bleshoo ting 1.6.5 Perform a F acility Lo opback on a Destinat ion-Node Etherne t Port g. Click Ye s i n the confirma tion dia log box. Step 6 Com ple te th e “T est and Clear the Ethernet F acility Loop back Circuit ” procedure o n[...]

1-41 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 Chapter 1 General Tro ubleshoo ting 1.6.6 Perfor m a Termin al Loopback on a Destina tion-N ode Etherne t Port Step 5 Clear the fac ility loopback on the port: a. Double-c lick the C E100T -8 c ard an d cli ck the M aintenance > Loopback ta bs. b. Choose No[...]

1-42 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapte r 1 General Trou bleshoo ting 1.6.6 Perform a Te rminal Loopba ck on a De stinat ion-Node Et hernet Port Step 2 Adjust the test set a ccordingly . (R efer to manufacture r instructio ns for te st-set use.) Step 3 Use CT C to set up the te rminal loopb a[...]

1-43 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 Chapter 1 General Tro ubleshoo ting 1.6.6 Perfor m a Termin al Loopback on a Destina tion-N ode Etherne t Port Step 2 Exam ine the test traffic being re ceived by the test s et. L ook fo r error s o r any othe r sign al in forma tion that the test set is capab[...]

1-44 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapte r 1 General Trou bleshoo ting 1.7 Restore the D ataba se and Def ault Setting s d. Select th e approp riate state (IS; OO S,DSBLD; OOS,MT) in the A dmin State column fo r the port being tested. e. Click A pply . f. Click Ye s i n the confirma tion dia l[...]

1-45 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 Chapter 1 General Tro ubleshoo ting 1.8.2 Sun, S olaris, or UNIX Syste m Minimum Requirements • Process or sp eed of a t least 700 M Hz • 256 MB or mo re of RAM • 50 MB or more of a vailable hard disk space • 20 GB or larger hard dri ve 1.8.2 Sun, Sola[...]

1-46 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapte r 1 General Trou bleshoo ting 1.8.4 Unsu pported Platforms and Brows ers 1.8.4 Unsupported Platfo rms and Brow sers Software R 7.0 does not sup port t he fol lowing platf orms: • W indows 95 • Sun, Solar is, or UNI X 2.5 • Sun, Solar is, or UNI X [...]

1-47 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 Chapter 1 General Tro ubleshoo ting 1.8.6 Browser Lo gin Does Not Laun ch Java If you do not re ceive a reply , your IP co nfiguration mi ght not be properl y set. Cont act your network administ rator for i nstructi ons to correc t the IP configu ration o f yo[...]

1-48 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapte r 1 General Trou bleshoo ting 1.8.7 Unable to Verify the NIC Conne ction on Your Windows PC Step 2 If you are using Netsc ape N avigator: a. From the Netscape Naviga tor menu bar , clic k the E dit > P reference s menus . b. In th e Pr efer ence s wi[...]

1-49 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 Chapter 1 General Tro ubleshoo ting 1.8 .8 Verify Wi ndows PC Con nection to the Node (Ping) 1.8.8 Verify Windows P C Conn ection to the N ode (Pin g) Symptom The TCP/I P connect ion is est ablished and then lost, and a DI SCONNECTED alarm a ppears in CTC. Ta [...]

1-50 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapte r 1 General Trou bleshoo ting 1.9 CTC Operation Tro ubleshoo ting For exam pl e: ping 192.1.0.2 Step 3 If the workstat ion has connec tivity to the node, t he ping is successf ul and displa ys a reply fr om the IP addre ss. If th e work stati on does no[...]

1-51 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 Chapter 1 General Tro ubleshoo ting 1.9.2 U nable to Chang e No de V iew to Ne twork View Step 7 Launch Int ernet Ex plor er and open anothe r CTC se ssion. Y o u should now be abl e to acces s the C TC Help. 1.9.2 Una ble to Chan ge Node View to Ne twork View[...]

1-52 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapte r 1 General Trou bleshoo ting 1.9.3 Browse r Stalls Whe n Downloadi ng CTC JAR Files fr om port Step 12 Click the OK b utton in the System Proper ties window to accept the changes. Set the CTC_HEAP and CTC _MAX_PERM_ SIZE_H EAP Environment Variabl es fo[...]

1-53 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 Chapter 1 General Tro ubleshoo ting 1.9.4 CTC Does No t Launch Step 9 Close the McAf ee V irusS can windo w . 1.9.4 CT C Doe s Not Laun ch Symptom CTC d oes n ot launc h; usua lly a n er ror m essage appe ars bef ore th e l ogin w indow appe ars. Ta b l e 1 - [...]

1-54 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapte r 1 General Trou bleshoo ting 1.9.5 Sluggish CTC Operat ion or Login Pro blems Delete the CTC Cache File Au tomatically Cautio n All running sessions of CTC must be halted before deleti ng the CTC cache. Deletin g the CTC cache might c ause any CTC sess[...]

1-55 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 Chapter 1 General Tro ubleshoo ting 1.9.6 Node Icon is G ray o n CTC N etw ork View Figur e 1 -4 Delet ing the CTC Cac h e Delete the CTC Cache File Ma nually Cautio n All running sessions of CTC must be halted before deleti ng the CTC cache. Deletin g the CTC[...]

1-56 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapte r 1 General Trou bleshoo ting 1.9.7 Java Run time Environm ent Inc ompatibl e 1.9.7 Ja va Runtime Envir onment Incompatible Symptom The CTC ap plicat ion does no t run prop erly . T a ble 1 -12 descr ibes the potential cause of the symptom and the solut[...]

1-57 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 Chapter 1 General Tro ubleshoo ting 1.9.8 Different CTC Releases Do Not Recognize Each Other Note CTC will no tify you if an old er version JRE is running on y our W indows PC or UNIX worksta tion. Launch CTC to Correct the Core Version Build Step 1 Exit the c[...]

1-58 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapte r 1 General Trou bleshoo ting 1.9.9 Usern ame o r Password Does N ot Mat ch the Port In formatio n 1.9.9 Use rname or Pass word Does No t Match the Port Information Symptom A misma tch oft en occurs co ncurren tly wi th a NO T -A UT HENTI CA TE D alar m[...]

1-59 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 Chapter 1 General Tro ubleshoo ting 1.9.11 No IP Connectivity Exists Between Nodes Reset the ONS 15310-CL or ONS 15310- MA Password Note T o co mple te thi s proc edure, you must be on si te and have IP conn ectivity to the n ode. Step 1 At the ONS 15310-CL o [...]

1-60 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapte r 1 General Trou bleshoo ting 1.9.12 DCC Conn ection Lo st 1.9.12 DCC Conn ection L ost Symptom The n ode is usua lly ac com panied by alarms an d the nodes in t he net work view hav e a g ray ico n. T a ble 1 -17 descr ibes the potential cause of the s[...]

1-61 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 Chapter 1 General Tro ubleshoo ting 1.9.14 Calculate and Design IP Subnets 1.9.14 Calcu late an d Des ign IP Su bnets Symptom Y ou ca nnot calc ulate or desi gn IP subnets on the ONS 15310 -CL or ONS 15310- MA. T a ble 1 -19 descri bes the potential cause of t[...]

1-62 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapte r 1 General Trou bleshoo ting 1.10.2 Circuits Remain in PARTIAL Status View the State of Circuit Nodes Step 1 Click the Circuits tab. Step 2 From the Circuits tab list, sele ct the circuit with the OOS-P AR TIAL stat us condition. Step 3 Click Edit . Th[...]

1-63 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 Chapter 1 General Tro ubleshoo ting 1.10.4 Circuit Creation Error with VT1.5 Circuit Clear AIS-V on Unused Contr oller Card VT Circuits Step 1 Determi ne the af fected por t. Step 2 Record the no de I D, slo t numbe r , port n umb er , and VT nu mber . Step 3 [...]

1-64 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapte r 1 General Trou bleshoo ting 1.10. 5 OC- 3 and DCC Lim itati ons 1.10.5 OC-3 and DCC Limitations Symptom There are lim itation s to OC-3 and DC C usage. T a ble 1 -24 descr ibes the potential cause of the symptom and the solution . 1.10.6 ONS 15 310-CL[...]

1-65 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 Chapter 1 General Tro ubleshoo ting 1.10.7 Holdove r Synchroni zation Alarm 1.10.7 Holdover Synchroniza tion Alar m Symptom The c lock is run ning at a differen t freque ncy than no rmal and the holdover synchroni zatio n (HLD O VRS YNC) al arm ap pears. T a b[...]

1-66 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapte r 1 General Trou bleshoo ting 1.10. 10 B linking STAT LED aft er In stalli ng a Ca rd 1.10.10 Blinking STAT LED after Installing a Card Symptom After insta lling a ca rd, the ST A T LED blinks continuously for more th an 60 se conds. T a ble 1 -29 descr[...]

1-67 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 Chapter 1 General Tro ubleshoo ting 1.11.2 Faulty Fiber -Optic Connecti ons 1.11.2 Faulty Fiber-Op tic Connec tions Symptom A line card has multiple SONET alarms and/o r signal errors. T a ble 1 -31 descri bes the potential cause s of the symptom and the solut[...]

1-68 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapte r 1 General Trou bleshoo ting 1.11.2 Faulty Fiber-O ptic Connec tions e. V e rify that the po wer le vel f alls within the ran ge specif ied for the card ; refer to the Cisco ONS 15310 -CL and Ci sco O NS 131 0-MA Re fer ence Manu al f or info rmati on.[...]

1-69 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 Chapter 1 General Tro ubleshoo ting 1.11.2 Faulty Fiber -Optic Connecti ons Figur e 1 -5 RJ-45 Pin Numbers Figure 1-6 sho ws the layou t of a LAN cable . Figur e 1 -6 LAN Cable La yout T a ble 1 -32 sho ws LAN cable pi nouts. 55048 87654321 12345678 End view o[...]

1-70 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapte r 1 General Trou bleshoo ting 1.12 Power and LE D Test s Figure 1-7 shows the layout of a cross-over cable. Figur e 1 -7 Cr oss-Ov er Cable La yout T a ble 1 -33 sho ws cross-over cable pinouts. Note Odd- numbe red pins always co nnect to a wh ite wire [...]

1-71 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 Chapter 1 General Tro ubleshoo ting 1.12.2 Power Co nsumption fo r Node a nd Cards War ni n g Only trained and qualif ied personnel should be allowed t o install, replace, or s ervice this equipme nt. Statement 1030 War ni n g During this procedure, wear groun[...]

1-72 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapte r 1 General Trou bleshoo ting 1.12. 3 Lam p Tes ts for Card L EDs 1.12.3 Lamp Tests for Ca rd LE Ds Symptom Optica l (OC-N) por ts LEDs do not light, or you are unsure whethe r the LEDs are working properly . The LED la mp test de termine s whethe r car[...]

C HAPTER 1-1 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 1 Alarm Troublesh ooting Note Th e terms "Unidire ctiona l Path Switched Ri ng" and " UPSR" may appear in Ci sco liter ature. These t erms do not refer t o using Cisc o ONS 15xxx prod ucts in a unid irecti onal path sw itched ring c[...]

1-2 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapter 1 Alarm Trou bleshoo ting 1.1.1 Cri tical Alarms ( CR) Note The CTC def ault alarm pro file in some cases contains two se v erit ies for o ne alarm (f or ex ample, Major/Min or [MJ/MN]). The def ault se v erity comes fir st (in t his exa mple, MJ ), but[...]

1-3 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 Chapter 1 Alarm Troub leshooting 1.1.3 Minor Alarms (M N) 1.1.3 Minor Alarms (MN) Ta b l e 1 - 3 al phabet ically lists ONS 1 5310-C L an d ONS 1 5310-M A Mino r (M N) al arms. CARLOSS (E QPT) HIB A TVG (ONS 15310-CL ) SQM (V T - TERM) DBOSYNC (NE) INVMA CADR ([...]

1-4 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapter 1 Alarm Trou bleshoo ting 1.1.4 Not Al armed Con ditions 1.1.4 Not Alarmed Conditions Ta b l e 1 - 4 al phabet ically l ists O NS 1 5310-C L an d ONS 1531 0-MA N ot Alarm ed ( N A) con ditio ns. FEPRLF (OCN) LOS (BITS) TIM-P (STSMON) HI-LASER BIAS (EQPT[...]

1-5 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 Chapter 1 Alarm Troub leshooting 1.1.4 Not Alarmed Conditi ons A UTOS W -SDBER (STSM ON) LPBKTE RMIN AL (EC1) SSM -ST3 (DS1) A UTOSW -SFBER (STSMON) LPBKTERMIN AL (OCN) SSM-ST3 (NE-SREF) A UTOSW -UNEQ ( STSMON) MAN- REQ (STSMON) SSM-ST3 (OCN) CLDREST AR T (EQPT[...]

1-6 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapter 1 Alarm Trou bleshoo ting 1.1.5 Not R eport ed ( NR) Co nditio ns 1.1.5 Not Reported (NR) Conditions Ta b l e 1 - 2 al phabet ically lists ONS 1 5310-C L an d ON S 1 5310-M A Ma jor (MJ) alarm s. 1.2 Alarms and Co nditions Ind exed By Alphabetical E ntr[...]

1-7 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 Chapter 1 Alarm Troub leshooting 1.2 Alarms and Conditions Indexed By Alphabetical Entry APSCNMIS FRNGSYNC OOU- TPT APSIMP FSTSYNC OPEN-SLO T APS-INV -PRIM FUL LP AS STHR-BI PDI-P APSMM GFP- CSF PLM-P APS-PRIM-F A C GFP-EX-MISMA TCH PLM-V APS-PRIM-SEC-MISM GFP-[...]

1-8 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapter 1 Alarm Trou bleshoo ting 1.2 Alarms and Co nditions Indexed B y Alphabeti cal Entry DBOSYNC (NE ) LOF (DS1) SSM-RE S DS3-MISM LOF (DS3) SSM-SMC DUP-IP ADDR LOF (EC1) SSM-ST 2 DUP-NODEN AME LOF (OCN) SSM-ST3 DUP-SHELF-I D LOF (STSTRM) SSM-ST3 E EHIB A T[...]

1-9 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 Chapter 1 Alarm Troub leshooting 1.3 Alarm Logical Objects 1.3 Alarm Logical Obj ects The CTC alarm profile li st org anizes all ala rms and conditio ns according to the logical objects the y are raised against. These logic al objec ts repres ent physica l obje[...]

1-10 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapter 1 Alarm Trou bleshoo ting 1.4 Alarm Li st by Log ical Ob ject Ty pe 1.4 Alarm List by Logic al Object Type Ta b l e 1 - 8 lists all ONS 15310-C L and ONS 1531 0-MA Release 7. 0 alarms and logi cal objects as th ey are given in the system ala rm profile[...]

1-11 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 Chapter 1 Alarm Troub leshooting 1.4 Alarm List b y Logical Obj ect Type BITS: SSM-OFF (N A) EQPT : WTR (N A) OCN: TIM-S (CR) BITS: SSM-PRS (N A) EXT -SREF: FRCDSWTOPRI (N A) OCN: VT -SQUELCH-L (N A) BITS: SSM-RES (N A) EXT -SREF: FRCDSWT OSEC (N A) OCN: WKSWP[...]

1-12 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapter 1 Alarm Trou bleshoo ting 1.4 Alarm Li st by Log ical Ob ject Ty pe DS1: SSM-OFF (N A) NE-SREF: FRCDSWTO THIRD (N A) STSMON: F AIL TOSW -P A T H (N A) DS1: SSM-PRS ( N A) NE-SREF: FRNGSYNC (N A) STSMON: FO RCED-REQ ( N A) DS1: SSM-RES (N A) NE-SREF: FS[...]

1-13 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 Chapter 1 Alarm Troub leshooting 1.4 Alarm List b y Logical Obj ect Type DS3: SF (N A) OCN: AS-MT ( N A) ST STRM: R OLL (N A) DS3: T X-AIS (NR) OCN: A UT OL SR OFF (CR ) STSTR M: R OLL-PEN D (NR ) DS3: TX-RAI (N A) OCN: BL SR OSYNC (M J) STSTRM: SD-P (N A) EC1[...]

1-14 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapter 1 Alarm Trou bleshoo ting 1.5 Trouble N otificati ons 1.5 Trouble Notifications The ONS 153 10-CL a nd ONS 15 310-MA syste ms repor t trouble by utilizing standa rd alarm and condition characteristics, stan dard se veritie s follo wing the rules in T e[...]

1-15 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 Chapter 1 Alarm Troub leshooting 1.5.3 Severities For a compreh ensi ve list of all conditio ns, refer t o the Cisco SONET TL1 Comma nd Guide . For more inform ation about transie nt condi tions, se e Chapter 1, “ Transient Conditio ns. ” 1.5.3 Severities [...]

1-16 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapter 1 Alarm Trou bleshoo ting 1.5.4 Ala rm Hi erarch y Fa cility (p ort) a larms a lso follo w a hierarch y; lo w er- ranking alarms are clo sed b y high er -ranki ng alar ms. The f acility a larm hier archy u sed in the systems is sho wn in T able 1-10 . [...]

1-17 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 Chapter 1 Alarm Troub leshooting 1.5.5 Service Eff ect The f ar -end failu re alar m hier archy is sh ow n in T able 1- 12 , as given in T e lcordia GR- 253-CORE . 1.5.5 Service Effe ct Service-A ffec ting (SA) alarms—those that interrupt service—cou ld be[...]

1-18 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapter 1 Alarm Trou bleshoo ting 1.6 Safety Summary 1.6 Safety Summary This se ction provides safe ty consi derati ons de signed to ensur e safe operatio n of the ONS 1 5310-C L and ONS 153 10-MA. Do no t perf orm a ny procedu res in this c hapte r unless y o[...]

1-19 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 Chapter 1 Alarm Troub leshooting 1.7.1 AIS 1.7.1 AIS Defa ult Se ve rity: Not Repor ted (NR), Non-Serv ice-Af fecti ng (NSA) Logical Obj ects: BITS, DS1, DS3, FUDC The Alarm Indicat ion Signal (AIS) con dition indicates that this nod e is detecting an alarm in[...]

1-20 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapter 1 Alarm Trou bleshoo ting 1.7.4 AIS- V The AIS Path co ndition means that this node is detectin g AIS in the incoming path. This alarm is seconda ry to anothe r alarm occ urring si multane ously in an upstrea m node. Clear the AIS-P C ondition Step 1 C[...]

1-21 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 Chapter 1 Alarm Troub leshooting 1.7.8 APSCDFLTK The APS C han nel Byte Failu re a lar m occu rs w hen L TE de tects prot ect ion sw itch ing byte failure or an in v alid switching code in the incoming APS signa l. Some older SONET nodes not manuf actured b y [...]

1-22 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapter 1 Alarm Trou bleshoo ting 1.7.11 APSCM 1.7.11 APSCM Def ault Se ve ri ty: Ma jor (MJ), Serv ice-A f fec ting (SA) SONE T Lo gic al Ob jec t: O CN The A PS Chan nel M ismatch ala rm occ urs w hen t he ON S 15310 -CL o r ONS 1531 0-MA expec ts a wor king[...]

1-23 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 Chapter 1 Alarm Troub leshooting 1.7.14 APS-INV-PRIM The APS Inv alid Mo de alarm oc curs if a 1+1 pro tectio n group is not properl y con f igure d at bo th nodes to send or rec eiv e the correc t APS byte. A nod e that is either configured for no prote ction[...]

1-24 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapter 1 Alarm Trou bleshoo ting 1.7.16 APS-PRIM-FAC If one end is pr ovisioned for 1 +1 prot ection swit ching a nd the othe r is pr ovisioned for p ath pr otect ion switching , an APSMM alarm occur s on t he ON S 153 10-CL or ONS 15310 -MA tha t is provisio[...]

1-25 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 Chapter 1 Alarm Troub leshooting 1.7.17 APS-PRIM-SEC -MISM 1.7.17 APS- PRI M-SE C-MI SM Defa ult Se verity: Mi nor (MN) , Non-Ser vice-Af fecting (NSA) SONE T Lo gic al Ob jec t: O CN The Optim ized 1+1 A PS Primary Section Misma tch conditi on occurs on OC-N [...]

1-26 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapter 1 Alarm Trou bleshoo ting 1.7.1 9 AS- MT • If the Suppress Alarm s colum n ch eck box is c hecked fo r a por t row , de select i t and click Apply . • If the Suppr ess Alar ms column check box is not chec ked for a por t row , click Vie w > G o [...]

1-27 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 Chapter 1 Alarm Troub leshooting 1.7.21 AUD-LOG-LOSS The AS-MT -OOG alar m clears wh en an STS or VT memb er transit ions to a dif feren t state from IDLE (AS-MT -OOG) or wh en it i s remo ve d completely fro m the VCA T group. I t does not requir e troublesh [...]

1-28 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapter 1 Alarm Trou bleshoo ting 1.7.2 3 AUTOL SROFF 1.7.23 AUTOLSROFF The A UTOL SR OFF ALARM is not use d in the ONS 15310 p latforms in this rele ase. It is reserv ed for dev elopment . 1.7.24 AUTORES ET Defa ult Se verity: Mi nor (MN) , Non-Ser vice-Af fe[...]

1-29 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 Chapter 1 Alarm Troub leshooting 1.7.26 AUTOSW-LOP (STSMON) General ly , an AIS is a specia l SONET sign al that tel ls the rece iving node that the sending node ha s no valid signal av ailabl e to send. A IS is not conside red an err or . Th e AIS co ndition [...]

1-30 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapter 1 Alarm Trou bleshoo ting 1.7.2 8 AUTOSW-P DI Clear the AUTOSW-LOP (VT-MON) Alarm Step 1 Com ple te th e “C lear th e LOP-V A larm” proc edure on pa ge 1-93 . Step 2 If the alarm does not cle ar , log into the T echnical Support W ebsite at h ttp:/[...]

1-31 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 Chapter 1 Alarm Troub leshooting 1.7.30 AUTOSW-SFBER Step 2 If the conditi on does not clear , log into the T echni cal Support W ebsit e at http://www .cisco.com/te chsupport for more information or call Cisco T A C (1 800 553-2447). 1.7.30 AUTOSW-SFBER Defa [...]

1-32 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapter 1 Alarm Trou bleshoo ting 1.7.3 2 AUTOSW- UNEQ (V T-MON) 1.7.32 AUTOSW-UNEQ (VT-MON) Defaul t Se verity : Minor (MN), Se rvice -Affecting (SA ) SONE T Lo gical Obj ect : VT -MO N The aut omati c pat h protec tion sw itch caused by an unequi pped condi [...]

1-33 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 Chapter 1 Alarm Troub leshooting 1.7.34 BKUPMEMP 1.7.34 BKUPMEMP Default Se verity: Cr itical (CR), Se rvice-Af fecting (SA) SONE T Lo gic al Ob jec t: E QPT The Primary Non v olatile Back up Memory F ailure ala rm refers to a pro blem with the 153 10-CL-CTX o[...]

1-34 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapter 1 Alarm Trou bleshoo ting 1.7.36 CARLOSS (CE100T) lear the CARLOSS (CE100T) Alarm Step 1 V erify that the fibe r cable is properl y conne cted and at tached to the correc t port. F or more informatio n about f iber connections and ter minations, r efer[...]

1-35 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 Chapter 1 Alarm Troub leshooting 1.7.36 CARLOSS (CE100T) On the CE10 0T -8, provisio ning a ter minal (inward) loopb ack causes t he tr ansmit laser to tu rn off. If an attach ed Et hernet device de tects th e loo pback as a loss of car rier, the attach ed Eth[...]

1-36 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapter 1 Alarm Trou bleshoo ting 1.7.37 CARLOSS (EQPT) Step 15 If the alarm does not cle ar , log into the T echnical Support W ebsite at h ttp://www .cisco.com/t echsupport for mo re info rmat ion or call C isco T A C (1 800 553-2447) in order t o repo rt a [...]

1-37 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 Chapter 1 Alarm Troub leshooting 1.7.38 CLDRESTART Step 4 Using opt ical test equipme nt, verify tha t proper re ceive le vels are achieved. (For specific proc edures to use the tes t set equipm ent, cons ult the manu factur er .) Step 5 V erify that the op ti[...]

1-38 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapter 1 Alarm Trou bleshoo ting 1.7.3 9 COM IOXC Note Wh en you repl ace a ca rd with the id entical type of card, you do not n eed to m ake any changes to the database. Step 3 If the conditi on does not clear , log into the T echnical Support W e bsite at h[...]

1-39 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 Chapter 1 Alarm Troub leshooting 1.7.41 CONTBUS-CLK-B Clear the CONT BUS-C LK-A Alar m Step 1 If a single traf f ic card is report ing the alarm and it is part of a path prote ction, comple te the “Initi ate a Force Switch for A ll C ircuits on a Path Protec[...]

1-40 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapter 1 Alarm Trou bleshoo ting 1.7.42 CONTBUS-DISABLED 1.7.42 CONTBUS-DISABLED Default Se verity: Cr itical (CR), Se rvice-Af fecting (SA) SONE T Lo gic al Ob ject : EQP T The CO NTBUS- DISA BLED alarm oc curs when an Ethern et ca rd is defe ctive upon inse[...]

1-41 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 Chapter 1 Alarm Troub leshooting 1.7.44 CTNEQPT-PBPROT A 15310-CL -CTX A or CTX2 500 to Shelf Slot Com municat ion Failure ala rm occurs whe n the cross-co nnec ting card (i n this plat form , the cont rolle r card) ha s lost comm unicati on with another card [...]

1-42 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapter 1 Alarm Trou bleshoo ting 1.7.44 CTNEQPT-PBPROT Clear the CTNEQPT-PBPROT Alar m Step 1 If all traf fic cards sho w CTNEQPT -PBPR OT alarm, complete th e follo wing steps: a. Com ple te th e “R emove and Rein sert (Res eat) a Ca rd” procedur e on pa[...]

1-43 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 Chapter 1 Alarm Troub leshooting 1.7.45 CTNE QPT-PBWORK Step 11 If the alarm do es not cle ar , complete the “Physica lly Re place a C ard” sec tion o n page 1 -155 proced ure for th e re portin g tr aff ic ca rd. Step 12 If the alarm does not cle ar , log[...]

1-44 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapter 1 Alarm Trou bleshoo ting 1.7.4 7 DBO SYNC Clear the DATAFLT Alarm Step 1 Com ple te th e “S oft- or H ard-R eset a Contr oller Card” proced ure o n pag e 1- 154 . Cautio n A void soft-resetting multiple ONS 15310- MA cards at one time; d oing so m[...]

1-45 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 Chapter 1 Alarm Troub leshooting 1.7.49 DS3-MI SM Clear the DISCONNECTED Alarm Step 1 Restart the CTC application . Step 2 If the alarm does not cle ar , log into the T echnical Support W ebsite at h ttp://www .cisco.com/t echsupport for mo re i nformat ion or[...]

1-46 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapter 1 Alarm Trou bleshoo ting 1.7.5 1 DUP-NODE NAME The Dupli cat e IP A ddre ss a lar m ind icat es t hat the alarm ed nod e IP add res s is a lre ady in use with in the same DCC area. When thi s happens, CTC no longe r reliably connect s to either nod e.[...]

1-47 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 Chapter 1 Alarm Troub leshooting 1.7.52 DUP-SHELF-ID 1.7.52 DUP-SHELF-ID For information about this alarm or condition , refer to the “ Alarm Tr oubleshooting ” chapter in the Cisco ONS 15454 D WDM T r oubleshooting Guide . That gui de discu sses all DWDM [...]

1-48 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapter 1 Alarm Trou bleshoo ting 1.7.55 ENCAP-MISMAT CH-P Step 2 If the alarm does not cle ar , log into the T echnical Support W ebsite at h ttp://www .cisco.com/t echsupport for mo re info rmat ion or call C isco T A C (1 800 553-2447) in order t o repo rt [...]

1-49 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 Chapter 1 Alarm Troub leshooting 1.7.56 EOC Clear the ENCAP-MISM ATCH-P Al arm Step 1 Ensure t hat the co rrect lin e type is in use on the rece i ve card b y completi ng the f ollo wing step s: a. In no de view , do uble-cl ick t he rec eiv e ML -100T -8 ca r[...]

1-50 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapter 1 Alarm Trou bleshoo ting 1.7.5 6 EOC War ni n g Use of controls, adjustments, or performing proced ur es other than tho se specified could result in hazardous radiation exposure. Statement 1057 Note If a circuit sho ws a part ial state wh en this a la[...]

1-51 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 Chapter 1 Alarm Troub leshooting 1.7.57 EOC-L Step 7 For all nodes, if the card is in ser vice, use an optica l test set to dete rmine whether sig nal failures ar e present on f iber term inations. F or specif ic procedu res to use the test set equipment, cons[...]

1-52 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapter 1 Alarm Trou bleshoo ting 1.7.5 8 EQP T War ni n g Invisible laser radiation could be emitted from the end of the unterminated fiber cable or connector . Do not stare into the beam directly with optical instruments. V iewing the laser output with certa[...]

1-53 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 Chapter 1 Alarm Troub leshooting 1. 7.59 EQ PT -MIS S Step 3 If the CTC reset does not c lear th e alarm, c omplete th e “Re mov e an d Reinser t (Res eat) a Card” procedu re o n page 1-155 for the re port ing card . Cautio n Always use the supplied el ect[...]

1-54 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapter 1 Alarm Trou bleshoo ting 1.7.61 ERFI-P-P AYLD Step 2 If the conditi on does not clear , log into the T echnical Support W e bsite at http://www .ci sco.com/tec hsupport for more inform ation or ca ll Cisco T A C (1 8 00 553-2447) . 1.7.61 ERFI-P-PAYLD[...]

1-55 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 Chapter 1 Alarm Troub leshooting 1.7.63 ERROR-CONFIG • The user sto red the co nfigurati on for one type of ML-1 00T -8 Ethernet card in the dat abase an d then installed a nother type in its slot. • The co nfiguration file contai ned a synt ax erro r . No[...]

1-56 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapter 1 Alarm Trou bleshoo ting 1.7.6 4 ETH- LINKLOS S 1.7.64 ETH-LINKLOSS Defa ult Se ve rity: No t Alarm ed (N A), Non-Service- Af fecting (NSA) SONE T Lo gic al Ob jec t: N E The Rear Panel Eth ernet Li nk Rem oved conditio n, if en abled i n the net work[...]

1-57 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 Chapter 1 Alarm Troub leshooting 1. 7. 67 E XT Step 2 If the p ort has t he corr ect flow rate and du plex setting, troubl eshoo t the n etwork device con nected t o the node and th e network managem ent LAN . Step 3 If the alarm does not cle ar , log into the[...]

1-58 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapter 1 Alarm Trou bleshoo ting 1.7.7 0 FA ILTOSW-PAT H 1.7.70 FAILTOSW-PA TH Defa ult Se ve rity: No t Alarm ed (N A), Non-Service- Af fecting (NSA) SONET Logical O bjects: STSMON, VTMON The F ail to Switch to Protection Path condition occ urs when the c ir[...]

1-59 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 Chapter 1 Alarm Troub leshooting 1.7.73 FE-AIS If the alarm does not cle ar , log into the T echnical Support W ebsite at h ttp://www .cisco.com/t echsupport for mo re i nformat ion or call C isco T A C (1 8 00 553 -2447) . 1.7.73 FE-A IS Defa ult Se ve rity: [...]

1-60 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapter 1 Alarm Trou bleshoo ting 1.7.7 5 FE- DS1-NS A Step 4 If the conditi on does not clear , log into the T echnical Support W e bsite at http://www .ci sco.com/tec hsupport fo r more info rmation or call Cisco T A C (1 800 553-2447). 1.7.75 FE-D S1-NSA De[...]

1-61 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 Chapter 1 Alarm Troub leshooting 1.7.77 FE-DS1-SNGLLOS 1.7.77 FE-D S1-SNGLLOS Defa ult Se ve rity: Not Alarm ed (N A), Non-Serv ice-Af fecti ng (NSA) SONE T Lo gic al Ob jec t: D S3 The Far-End Si ngle DS -1 LO S condi tion o ccurs w hen a single DS-1 si gnal [...]

1-62 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapter 1 Alarm Trou bleshoo ting 1.7.7 9 FE- DS3-SA 1.7.79 FE-D S3-SA Defa ult Se ve rity: No t Alarm ed (N A), Non-Service- Af fecting (NSA) SONE T Lo gic al Ob jec t: D S3 The F ar End DS-3 Equip ment F ailure Se rvice-Af fec ting condi tion occu rs when t [...]

1-63 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 Chapter 1 Alarm Troub leshooting 1.7.82 FE-FRCDWKSWPR-SPAN The Fa r End Force d Switch Back to W orking—Sp an condition is raised on a fa r-en d 1+1 protect port when it is For ce switched to the workin g port. Note WKSWBK-t ype con diti ons appl y only to n[...]

1-64 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapter 1 Alarm Trou bleshoo ting 1.7.8 5 FE- LOF 1.7.85 FE-LOF Defa ult Se ve rity: No t Alarm ed (N A), Non-Service- Af fecting (NSA) SONE T Lo gic al Ob jec t: D S3 The Far End LO F cond ition oc curs when a far-end node rep orts th e “LOF (DS3) ” al ar[...]

1-65 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 Chapter 1 Alarm Troub leshooting 1.7.88 FE-MANWKSWPR-SPAN 1.7.88 FE-MANW KSW PR-S PAN The FE-MANWKSWPR-SP AN condition is n ot used i n the ONS 15 310 platfor ms in this rel ease. It is reserved f or developmen t. 1.7.89 FEPRLF Defa ult Se verity: Mi nor (MN) [...]

1-66 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapter 1 Alarm Trou bleshoo ting 1.7.9 1 FO RCED-REQ- SPAN 1.7.91 FORC ED-RE Q-SPA N Defa ult Se ve rity: No t Alarm ed (N A), Non-Service- Af fecting (NSA) SONE T Lo gic al Ob jec t: O CN The Fo rce Switch Request Span con dition ap plies to opt ical trunk c[...]

1-67 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 Chapter 1 Alarm Troub leshooting 1.7.94 FRCDSWTOSEC 1.7.94 FRCDSW TOSEC Defa ult Se ve rity: Not Alarm ed (N A), Non-Serv ice-Af fecti ng (NSA) SONE T Logi cal Objec ts: EXT -SREF , N E-SR EF The F orce Switch to Second T iming Sourc e conditi on occu rs when [...]

1-68 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapter 1 Alarm Trou bleshoo ting 1.7.9 7 FST SYNC 1.7.97 FSTSY NC Defa ult Se ve rity: No t Alarm ed (N A), Non-Service- Af fecting (NSA) SONE T Lo gic al Ob jec t: N E-S REF A Fast Start Synchronizati on Mode cond ition occurs when the ONS 15310-CL or ONS 15[...]

1-69 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 Chapter 1 Alarm Troub leshooting 1. 7. 101 G FP -L FD The GFP Extens ion Header Mismatch ala rm is raised on Fibre Channe l/fi ber conne cti vity (FIC ON) GFP ports when it recei v es fr ames with an e xtens ion he ader th at is not null. The a larm occurs wh [...]

1-70 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapter 1 Alarm Trou bleshoo ting 1.7.1 03 H ELLO The G FP User Payload Mismat ch is raised again st Fibre Cha nnel/F ICON p orts supp orting GFP . It oc curs when the re ceived frame user pa yload i dentifier (UPI ) does not ma tch the t ransmi tted UPI an d [...]

1-71 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 Chapter 1 Alarm Troub leshooting 1.7.104 HIBATVG b. Ensure that the IP addres s in th e Area ID colum n mat ches t he othe r node s. c. If the addr ess does n ot match, cl ick the incor rect cell and cor rect it. d. Click A pply . Step 2 If the alarm does not [...]

1-72 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapter 1 Alarm Trou bleshoo ting 1.7.1 06 H I-LASERT EMP Cautio n Remo ving a card that cu rrentl y car ries tr af fic on on e or m ore po rts ca n cause a traf fic hit. T o a void th is, perform an extern al swi tch if a switch ha s not al ready o ccurre d. [...]

1-73 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 Chapter 1 Alarm Troub leshooting 1.7.107 HI-RXPOWER Step 6 If the alarm does not cle ar , log into the T echnical Support W ebsite at h ttp://www .cisco.com/t echsupport for mo re i nformat ion or call C isco T A C (1 8 00 553 -2447) . 1.7.10 7 HI-RXPOWER Defa[...]

1-74 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapter 1 Alarm Trou bleshoo ting 1.7.1 09 H I-TXPOWER 1.7.10 9 HI-TXPOWER Defa ult Se verity: Mi nor (MN) , Non-Ser vice-Af fecting (NSA) SONE T Log ical Obj ects : EQPT , OCN D WDM Logical Ob ject: PPM The Equip ment High T ransmit Po wer alarm is an indicat[...]

1-75 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 Chapter 1 Alarm Troub leshooting 1.7.111 I-HITEMP The H oldover Synchr onizati on Mode co ndition is c aused by loss of the p rimary and second timi ng refere nces in the node. Timing refere nce loss occ urs when line coding on the tim ing input is di fferent [...]

1-76 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapter 1 Alarm Trou bleshoo ting 1.7.112 IMPROPRMVL The I ndustrial High T e mperatur e alarm occur s when the temp eratur e of the ON S 15310-C L or ONS 153 10-M A is above 149 degrees F (65 degrees C ) or below –40 degree s F (–40 degree s C). This alar[...]

1-77 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 Chapter 1 Alarm Troub leshooting 1.7.112 IMPROPRMVL Note CTC does not a llow you to de lete the repo rting ca rd if the card is in ser vice, doe s hav e ci rcuits mapped to it, is pair ed in a worki ng protection sche me, has DCC enabled, or is used as a timin[...]

1-78 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapter 1 Alarm Trou bleshoo ting 1.7.1 13 I NC-ISD 1.7.11 3 INC-ISD Defa ult Se ve rity: No t Alarm ed (N A), Non-Service- Af fecting (NSA) SONE T Lo gic al Ob jec t: D S3 The DS -3 Idle conditio n indicat es that th e DS-3 po rt is re ceiving an idle si gnal[...]

1-79 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 Chapter 1 Alarm Troub leshooting 1.7.116 INHSWPR 1.7.11 6 INHSWPR Defa ult Se veri ty: Not Alarm ed (N A), Non- Service-Af fecting (NSA) fo r ONS 15310-MA SONE T Lo gic al Ob jec t: E QPT The Inhib it Switch T o Protect Reque st on Equipmen t conditio n occurs[...]

1-80 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapter 1 Alarm Trou bleshoo ting 1.7.1 19 I NVMACADR Clear the INTRUSION-PSWD Condi tion Step 1 In no de view , cl ick the Provi sioning > Security tabs. Step 2 Click Clear Se curity Intrusion Alarm . Step 3 If the conditi on does not clear , log into the [...]

1-81 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 Chapter 1 Alarm Troub leshooting 1.7.121 ISIS-ADJ-FAIL The Ope n Sys tem In terconne ctio n (OSI ) Inte rmed iate S ystem t o Interm edi ate-Sys tem ( IS-IS) A djace ncy Failure alar m is ra ised by an in terme diate syst em (node routi ng IS Level 1 or Level [...]

1-82 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapter 1 Alarm Trou bleshoo ting 1.7.1 22 KB- PASSTHR b. Record t he prima ry MAA an d second ary MAA s, if configur ed. Ti p Y ou can record long strings of informa tion such as the MAA address b y using the CTC ex port and print functions. Export it by choo[...]

1-83 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 Chapter 1 Alarm Troub leshooting 1.7.125 LCAS-RX-FAIL Note For m ore inf orm ation about Ether net cards, re fer to the Cisco ONS 15310 -CL and Cisco ONS 15310- MA Etherne t Car d Softwa r e Featur e and Configur ation Guide. Clear the LCAS-CR C Condition Step[...]

1-84 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapter 1 Alarm Trou bleshoo ting 1.7.1 26 L CAS-TX-AD D Note For m ore inf orm ation about Ether net cards, re fer to the Cisco ONS 15310 -CL and Cisco ONS 15310- MA Etherne t Car d Softwa r e Featur e and Configur ation Guide. Note ONS 15310- CL M L-100T -8-[...]

1-85 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 Chapter 1 Alarm Troub leshooting 1.7.128 LKOUTPR-S 1.7.12 8 LKOUTPR-S Defa ult Se ve rity: Not Alarm ed (N A), Non-Serv ice-Af fecti ng (NSA) SONE T Lo gic al Ob jec t: O CN The Loc kout of Pr otecti on Span condit ion occ urs wh en path protec tion tra ff ic [...]

1-86 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapter 1 Alarm Trou bleshoo ting 1.7.1 30 L OCKOUT-RE Q Step 6 If the alarm does not cle ar , log into the T echnical Support W ebsite at h ttp://www .cisco.com/t echsupport for mo re info rmat ion or call C isco T A C (1 800 553-2447) in order t o repo rt a [...]

1-87 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 Chapter 1 Alarm Troub leshooting 1.7.132 LOF (DS1) b. Find the c oding an d fram ing form ats of the external BITS ti ming sour ce. T he forma ts shoul d be in the us er documenta tion for th e e xternal BITS t iming sourc e or on th e timing source itse lf. c[...]

1-88 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapter 1 Alarm Trou bleshoo ting 1.7.1 33 L OF (DS3) f. V erif y that the reporting Line Codi ng matc hes the signa l source line coding (AMI and AMI or B8ZS and B8Z S). If the sig nal source line codi ng does not matc h the repo rting por t, click the Line C[...]

1-89 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 Chapter 1 Alarm Troub leshooting 1.7.135 LOF (OCN) The EC 1-1 LOF a larm o ccurs w hen a po rt on t he report ing EC- 1 port has a n LOF condi tion. LOF indicate s that the re ceiving ONS 15310 -CL or ONS 153 10-MA has lost fram e delineat ion in the incomin g[...]

1-90 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapter 1 Alarm Trou bleshoo ting 1.7.1 37 L OGBUFR90 SONET Logical O bject: STSTRM A Loss of Fram e alarm for an STS circ uit term ination in dicates that the LOF ha s occur red at th e terminating point of the circuit ( such as an OC-N port). It is similar t[...]

1-91 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 Chapter 1 Alarm Troub leshooting 1.7.139 LO-LASERBIAS 1.7.13 9 LO-L ASE RBI AS Defa ult Se verity: Mi nor (MN) , Non-Ser vice-Af fecting (NSA) SONE T Log ical Obj ects : EQPT , OCN D WDM Logical Ob ject: PPM The Equip ment Lo w T ran smit Laser Bi as Current a[...]

1-92 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapter 1 Alarm Trou bleshoo ting 1.7.1 41 L OM 1.7.14 1 LOM Default Se verity: Cr itical (CR), Se rvice-Af fec ting (SA) for STSMON and STSTRM; Maj or (MJ) for VT -TE RM SONET Logical O bjects: STSMON, STSTRM, VT -TERM The Optic al T ranspor t Unit (O TU) Los[...]

1-93 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 Chapter 1 Alarm Troub leshooting 1.7.143 LOP-V Step 4 If the error is not due to an incorrec tly conf igured test set, the erro r is in the provisioned CTC circ uit size. Complete the “Delet e a Circu it” proc edure on page 1- 156 . Step 5 Recreate the cir[...]

1-94 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapter 1 Alarm Trou bleshoo ting 1.7.1 45 L OS (BITS) Step 5 If the a larm doe s not clear , inspec t and cl ean the rece i ve an d transm it node f ibe r connecti ons acc ordin g to site practic e. If no site practic e exists, com plete the procedu re in the[...]

1-95 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 Chapter 1 Alarm Troub leshooting 1.7.146 LOS (DS1) Step 2 If wiring is good, v erify that the BITS clock is oper ating properly . Step 3 If the alarm does not cle ar , log into the T echnical Support W ebsite at h ttp://www .cisco.com/t echsupport for mo re in[...]

1-96 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapter 1 Alarm Trou bleshoo ting 1.7.1 47 L OS (DS3) Note If ports managed into IS admini strati v e state are not re ceiv ing si gnals, the LOS a larm is either raised or remain s, and the por t servi ce state transiti ons t o OOS-A U,FL T . Step 5 Use a tes[...]

1-97 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 Chapter 1 Alarm Troub leshooting 1.7.148 LOS (EC1) Step 3 If the port is not currentl y assigned, place the port out of service using the follo wing steps: a. In node view , doubl e-cli ck the card to displ ay the card view . b. Click the Maintenance > DS3 [...]

1-98 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapter 1 Alarm Trou bleshoo ting 1.7.1 49 L OS (FUDC ) Note If a circuit shows a part ial status when this alarm is raised , the logical circu it is in place. The circu it is able to carr y traf fic wh en the connecti on issue is resolve d. Y ou do not need t[...]

1-99 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 Chapter 1 Alarm Troub leshooting 1.7.150 LOS (OCN) The LOS (FUD C) alarm is rai sed if the re is a user data channel (UDC) circuit cre ated b ut the port is n ot recei ving sig nal input. T he do wnstream n ode raises an AIS conditio n raised ag ainst the port[...]

1-100 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapter 1 Alarm Trou bleshoo ting 1.7.1 50 L OS (OCN) War ni n g Use of controls, adjustments, or performing proced ur es other than tho se specified could result in hazardous radiation exposure. Statement 1057 Note If a circuit shows a part ial status when t[...]

1-101 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 Chapter 1 Alarm Troub leshooting 1.7.151 LO-TXPOWER Step 8 If the alarm does not cle ar , log into the T echnical Support W ebsite at h ttp://www .cisco.com/t echsupport for mo re info rmat ion or call C isco T A C (1 800 553-2447) in order t o repo rt a Se r[...]

1-102 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapter 1 Alarm Trou bleshoo ting 1.7.1 53 L PBKDS3FE AC The Cross-C onnect Loop back c onditio n in dicat es tha t ther e i s a s oftware c ross-c onnec t lo opback active betwee n two OC -3 o r OC-12 optic al po rts. A cross -connec t loo pback t est occ ur[...]

1-103 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 Chapter 1 Alarm Troub leshooting 1.7.155 LPBKFACILITY (CE100T) SONE T Lo gic al Ob jec t: D S3 The DS -3 Loopbac k Comma nd Sent T o Far End conditi on occurs on a near-end 15310-C L-CTX, DS1-28/ DS3-EC1- 3, or DS1-84/ DS3-EC1 -3 c ard wh en yo u send a DS- 3[...]

1-104 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapter 1 Alarm Trou bleshoo ting 1.7.1 57 L PBKFACILI TY (EC 1) Clear the LPBKFAC ILITY (DS1, DS3) Condition Step 1 Com ple te th e “C lear a D S-3 or DS-1 Por t Loopbac k Circui t” procedure on page 1-157 . Step 2 If the conditi on does not clear , log [...]

1-105 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 Chapter 1 Alarm Troub leshooting 1.7.159 LPKTERMINAL (CE100T) Cautio n CTC pe rmits loop backs to b e performe d on an in-s ervice (I S) circ uit. Loo pbacks ar e Service-Af fec ting (SA). Note Before perf orming a fa cility (lin e) loopb ack on an OC- 3 or O[...]

1-106 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapter 1 Alarm Trou bleshoo ting 1.7.1 61 L PBKTERMIN AL (EC1) For inform ation ab out tro ubleshoo ting optica l circui ts with loopb acks, re fer to the “1.2 Identify Poin ts of Failur e on a n Elec tric al Circ uit Path ” se ction on page 1-3 . F acil[...]

1-107 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 Chapter 1 Alarm Troub leshooting 1.7.163 LWBATVG Note Per formin g a loopbac k on an in- servic e circu it is Service -Affecting (SA ). If you did not pe rform a lock out or Forc e switch to pro tect traf fic, th e LPBKTE RMIN A L conditio n can also be acco [...]

1-108 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapter 1 Alarm Trou bleshoo ting 1.7.1 65 MA NRESET Clear the MAN-REQ Condition Step 1 Com ple te th e “Initiate a 1+1 Manual Swit ch Command” pr ocedure on page 1- 149 . Step 2 If the conditi on does not clear , log into the T echnical Support W e bsite[...]

1-109 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 Chapter 1 Alarm Troub leshooting 1.7.169 MANSWTOTHIRD The Manu al Switc h T o Second Refere nce cond ition occurs whe n the NE tim ing sourc e is manuall y switch ed to a second timin g source. Note MANSWTOSEC is an informat ional cond ition and d oes not req[...]

1-110 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapter 1 Alarm Trou bleshoo ting 1.7.1 72 MEA (EQPT) Clear the MATECLK Alarm Step 1 Com ple te th e “S oft- or H ard-R eset a Contr oller Card” proced ure o n pag e 1- 154 for th e stan dby CTX2500 and wait 15 minutes. Cautio n Alw ays use the suppli ed [...]

1-111 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 Chapter 1 Alarm Troub leshooting 1.7.173 MEA (FAN) Step 4 If an y ports on the car d are in serv ice, place them out of service (OOS) by comp leting th e follo wing steps: Cautio n Before placin g ports out of service, ensure that li v e traf fi c is not pres[...]

1-112 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapter 1 Alarm Trou bleshoo ting 1.7.1 75 MEM -GONE 1.7.17 5 MEM-GONE Defa ult Se veri ty: Major (MJ), Non-Servic e-Af fecting ( NSA) SONE T Lo gic al Ob ject : EQP T The Memo ry Gone alarm o ccurs when data gene rated by sof twar e operat ions e xceed s the[...]

1-113 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 Chapter 1 Alarm Troub leshooting 1.7.179 NOT-AUTHEN TICATED The N o Start up Co nfiguration conditi on appl ies to ML- 100T -8 Ethe rnet card s and oc curs w hen n o startup co nfiguration file has been downloaded to the 15310- CL-CT X or CTX25 00, whethe r o[...]

1-114 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapter 1 Alarm Trou bleshoo ting 1.7.1 81 O PEN-SLOT The Ou t of Use T ransport F ailu re alar m is a VCA T member alarm. (VCA T member circuits are indep endent ci rcuits that are con catenate d from di ff erent time slots in to a higher -rate signal. ) Thi[...]

1-115 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 Chapter 1 Alarm Troub leshooting 1.7.182 PDI-P A PDI-P condi tion rep orted on an OC-3 or O C-12 po rt suppor ting an ONS 15310-C L or ONS 15310-MA Ether net ca rd circui t coul d result from the end-t o-end Ethernet link in tegrity fe ature of the E therne t[...]

1-116 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapter 1 Alarm Trou bleshoo ting 1.7.1 83 PL M-P Step 8 If the conditi on does not clear , log into the T echnical Support W e bsite at http://www .ci sco.com/tec hsupport for more inform ation or ca ll Cisco T A C (1 8 00 553-2447) . 1.7.18 3 PLM- P Default[...]

1-117 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 Chapter 1 Alarm Troub leshooting 1.7.185 PRC-DUPID Clear the PLM-V Al arm Step 1 V e rify that your signal source matches the signal allow ed by th e traff ic card. For e xample, the ala rm will occur if y our sign al sour ce u ses V T6 o r VT9 mapping , be c[...]

1-118 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapter 1 Alarm Trou bleshoo ting 1.7.187 PROV-MISMATCH Step 6 If the alarm does not cle ar , log into the T echnical Support W ebsite at h ttp://www .cisco.com/t echsupport for mo re i nformat ion or call C isco T A C (1 8 00 553 -2447) . 1.7.18 7 PROV -MISM[...]

1-119 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 Chapter 1 Alarm Troub leshooting 1.7.189 PWR-FAIL-B Step 4 If the alarm does not cle ar , log into the T echnical Support W ebsite at h ttp://www .cisco.com/t echsupport for mo re i nformat ion or call C isco T A C (1 8 00 553 -2447) . 1.7.18 9 PWR- FAIL-B De[...]

1-120 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapter 1 Alarm Trou bleshoo ting 1.7.1 92 RF I-P A Remo te Fault Indica tion (RFI) Line cond ition o ccurs when the O NS 15 310-CL o r ONS 1531 0-MA detects an RFI i n OC-3 or OC-1 2 port SONET overhea d because of a fault in an other nod e. Reso lving the f[...]

1-121 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 Chapter 1 Alarm Troub leshooting 1.7.193 RFI-V 1.7.19 3 RFI -V Defa ult Se ve rity: Not Repor ted (NR), Non-Serv ice-Af fecti ng (NSA) SONET Lo gical O bjects: VT -MON, VT -TERM An RFI VT L ayer c ondition occ urs whe n the O NS 15310-C L or ONS 153 10-MA det[...]

1-122 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapter 1 Alarm Trou bleshoo ting 1.7.1 95 ROL L-PEND The R OLL condition i ndicates th at circuits a re being r olled. Th is is typi cally done to mov e tr af fic for a mainte nance operat ion or to per form bandwidt h groom ing. T he c onditio n indi cates [...]

1-123 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 Chapter 1 Alarm Troub leshooting 1.7.198 SD SONE T Lo gic al Ob jec t: E QPT The Run Configuration Save Needed cond ition occurs whe n you change the running c onfiguration file for ML-10 0T -8 car d. It is a rem inder that you must sav e the chang e to the s[...]

1-124 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapter 1 Alarm Trou bleshoo ting 1.7.1 99 SD- L Note The recommended test set for use on all SONE T ONS electrical ports is the Omniber 718. Clear the SD (DS1, DS3) Condition Step 1 Com ple te th e “C lear a D S-3 or DS-1 Por t Loopbac k Circui t” proced[...]

1-125 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 Chapter 1 Alarm Troub leshooting 1.7.200 SD-P Clear the SD-L Condition Step 1 Com ple te th e “C lea r an O C-N Port Faci lity or T ermi nal L oopba ck C ircui t” pro cedure on pa ge 1-1 57 . Step 2 Ensure tha t the f iber connector f or the po rt is com [...]

1-126 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapter 1 Alarm Trou bleshoo ting 1.7.2 01 SD- V Clear the SD-P C ondition Step 1 Com ple te th e “C lear th e SD-L Condit ion” pro cedure on page 1-125 . Step 2 If the conditi on does not clear , log into the T echnical Support W e bsite at http://www .c[...]

1-127 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 Chapter 1 Alarm Troub leshooting 1.7. 2 03 S F- L War ni n g Use of controls, adjustments, or performing proced ur es other than those specified could result in hazardous radiation exposure. Statement 1057 Clear the SF (DS1, DS3) Condition Step 1 Com ple te t[...]

1-128 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapter 1 Alarm Trou bleshoo ting 1.7.2 05 SF TWDOWN Clear the SF-P Condition Step 1 Com ple te th e “C lear th e SD-L Condit ion” pro cedure on page 1-125 . Step 2 If the conditi on does not clear , log into the T echnical Support W e bsite at http://www[...]

1-129 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 Chapter 1 Alarm Troub leshooting 1.7.208 SNTP- HOST 1.7.20 8 SNTP-HO ST Defa ult Se verity: Mi nor (MN) , Non-Ser vice-Af fecting (NSA) SONE T Lo gic al Ob jec t: N E The Si mple Ne twork Timing Pro tocol (SN TP) Ho st Failure alarm i ndica tes tha t an ONS 1[...]

1-130 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapter 1 Alarm Trou bleshoo ting 1.7.2 11 SQM 1.7.21 1 SQM Defa ult Se veri ty: Critical (CR), Service-Af fectin g (SA) for ST STRM; Major ( MJ), Serv ice-A f fec ting (SA ) for VT -TE RM SONET Logical O bjects: STSTRM, VT -TERM The Se quence Misma tch al ar[...]

1-131 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 Chapter 1 Alarm Troub leshooting 1.7.214 SSM-OFF Clear the SSM-FAIL Alarm Step 1 V e rify that SS M is enabled on the e xternal timi ng source. Step 2 If timing is enabled , use an optical test set to det ermine that the e xternal timin g source is deli ve ri[...]

1-132 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapter 1 Alarm Trou bleshoo ting 1.7.2 17 SS M-SMC The SSM Re served (RES) For Network Synchr oniza tion Use c ondi tion occu rs when t he synch ronizat ion message quality le vel is changed to RES. Note SSM- RES is an info rmati onal con dition. It does not[...]

1-133 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 Chapter 1 Alarm Troub leshooting 1.7.221 SSM-ST4 Note SSM- ST3E is an informa tional condi tion. It does n ot r equire t roubles hooting. 1.7.22 1 SSM- ST4 Defa ult Se ve rity: Not Alarm ed (N A), Non-Serv ice-Af fecti ng (NSA) SONET Logica l Objects: BITS, D[...]

1-134 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapter 1 Alarm Trou bleshoo ting 1.7.2 24 ST S-SQUELC H-L 1.7.22 4 STS-SQUEL CH-L Defa ult Se ve rity: No t Alarm ed (N A), Non-Service- Af fecting (NSA) SONE T Lo gic al Ob jec t: O CN The Ring is Sq uelching STS t raf fi c condition is raised on an O C-N f[...]

1-135 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 Chapter 1 Alarm Troub leshooting 1.7.227 SWMTXMOD-WORK 1.7.22 7 SWMT XMOD -WORK Default Se verity: Cr itical (CR), Se rvice-Af fecting (SA) SONE T Lo gic al Ob jec t: E QPT The Switc hing Matr ix Modul e Failure on W orkin g Slot alarm is raised by the 15310-[...]

1-136 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapter 1 Alarm Trou bleshoo ting 1.7.2 30 SWT OTHIRD Step 2 If the conditi on does not clear , log into the T echnical Support W e bsite at http://www .ci sco.com/tec hsupport for more inform ation or ca ll Cisco T A C (1 8 00 553-2447) . 1.7.23 0 SWTOT HIRD[...]

1-137 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 Chapter 1 Alarm Troub leshooting 1.7.233 SYNCSEC A Loss of T iming on Pri mary Ref erence alar m occu rs when the ONS 15310- CL or ONS 15310-MA loses th e primary tim ing sour ce (refer ence 1). The system us es three ra nk ed timing reference s. The timing r[...]

1-138 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapter 1 Alarm Trou bleshoo ting 1.7.2 34 SYN CTHIRD 1.7.23 4 SYNCTH IRD Defa ult Se verity: Mi nor (MN) , Non-Ser vice-Af fecting (NSA) SONE T Logi cal Objec ts: EXT -SREF , N E-SR EF A Loss of T iming on Th ird Refe rence al arm occ urs when the ONS 15310 [...]

1-139 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 Chapter 1 Alarm Troub leshooting 1.7.236 TIM SONE T Lo gic al Ob jec t: O CN The Se ction T IM alar m occu rs when the e xpec ted J0 s ection trace string does not ma tch the recei ved section trace string. T his occurs because the data bei ng r eceived is no[...]

1-140 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapter 1 Alarm Trou bleshoo ting 1.7.2 37 TIM -MON 1.7.23 7 TIM-MON Defau l t Severit y: M in or (MN ) SONE T Lo gic al Ob jec t: O CN The TIM Se ction Moni tor TIM alar m applies to TX P and MXP ca rds. Fo r informatio n about this a larm, refer to the “ [...]

1-141 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 Chapter 1 Alarm Troub leshooting 1.7.240 TIM-V In Auto mode o n the recei ving port , the card sets the expecte d string to the v alue of th e recei v ed string. If the alar m occu rs on a port that has been op eratin g with no ala rms, the circuit pa th has [...]

1-142 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapter 1 Alarm Trou bleshoo ting 1.7.2 42 TX -AIS Note For mo re info rmati on abo ut Ethe rnet car ds, re fer to the Cisco ONS 1531 0-CL and Cisco ONS 15310-MA Ethern et Card Softwar e F eature and Configuration Guide . Clear the TPTFAIL (CE100T) Alarm Step[...]

1-143 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 Chapter 1 Alarm Troub leshooting 1.7.244 TX-RAI If the conditi on does not clear , log into the T echni cal Support W ebsit e at http://www .cisco.com/te chsupport for more information or call Cisco T A C (1 800 553-2447). 1.7.24 4 TX-RAI Defa ult Se ve rity:[...]

1-144 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapter 1 Alarm Trou bleshoo ting 1.7.2 45 U NEQ-P Step 5 If the T y pe column does not con tain VTT , ther e are no VT tunnels co nnected with the alarm. Go to Step 7 . Step 6 If the T ype colu mn does contain VTT , atte mpt to delete these ro ws by comple t[...]

1-145 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 Chapter 1 Alarm Troub leshooting 1.7.246 UNEQ-V Step 13 If the alarm does not cle ar , log into the T echnical Support W ebsite at h ttp://www .cisco.com/t echsupport for mo re info rmat ion or call C isco T A C (1 800 553-2447) in order t o repo rt a Se rvic[...]

1-146 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapter 1 Alarm Trou bleshoo ting 1.7.2 48 VCG- DOWN Note For mo re info rmati on abo ut Ethe rnet car ds, re fer to the Cisco ONS 1531 0-CL and Cisco ONS 15310-MA Ethern et Card Softwar e F eature and Configuration Guide . Clear the VCG-D EG Condition Step 1[...]

1-147 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 Chapter 1 Alarm Troub leshooting 1.7.250 WKSWPR 1.7.25 0 WKSW PR Defa ult Se ve rity: Not Alarm ed (N A), Non-Serv ice-Af fecti ng (NSA) SONET Log ical O bjects: EQPT , OCN, STSMON, VT -MON The W or king Swit ched T o Prot ectio n condit ion occ urs w hen a l[...]

1-148 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapter 1 Alarm Trou bleshoo ting 1.9 Traff ic Car d LED A ctiv ity 1.9 Traffic Card LED Activity ONS 153 10-CL and O NS 15 310-MA card L ED behavior p atte rns are listed in th e following sectio ns. 1.9.1 Ty pical Co ntroller C ard or E thernet Card LED Act[...]

1-149 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 Chapter 1 Alarm Troub leshooting 1.10.1 Protection Switching, Lock Initiation, and Clearing Initiate a 1+1 Protection Port Force Sw itch Command This proc edure switches 1 +1 protect ion group t raff ic from on e port in the gr oup to the ot her using a For c[...]

1-150 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapter 1 Alarm Trou bleshoo ting 1.10.1 Protecti on Switchin g, Lock I nitiation, an d Clearing Clear a 1+1 Force or Manual Switch Command Note If the 1 +1 pr otect ion gr oup i s con figured as revertive, cleari ng a Force switch to p rotect (o r workin g) [...]

1-151 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 Chapter 1 Alarm Troub leshooting 1.10.1 Protection Switching, Lock Initiation, and Clearing Initiate a Card or Port Lockout C ommand Note For ONS 153 10-MA 1:1 el ectr ical prote ction group s, working or pr otect cards can be pla ced in the Lock Out sta te. [...]

1-152 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapter 1 Alarm Trou bleshoo ting 1.10.1 Protecti on Switchin g, Lock I nitiation, an d Clearing Initiate a Force Switch for Al l Circuits on a Path Prot ection Span This proced ure forces all c ircuits in a path protection f rom the work ing span to the pro [...]

1-153 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 Chapter 1 Alarm Troub leshooting 1.10.1 Protection Switching, Lock Initiation, and Clearing In the Circuits on Span dia log box, th e switch st ate for a ll circuits is Manua l. Unprotect ed circ uits do not switch. Initiate a Lockout for Al l Circuits on a P[...]

1-154 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapter 1 Alarm Trou bleshoo ting 1.10.2 CTC Card Resetting and Sw itching In the C ircui ts on Span d ialog box, the switch st ate f or all ci rcuits is Clear . Unpr otect ed cir cuits d o not switch. 1.10.2 CTC Card Re setting and Switching Cautio n A v oid[...]

1-155 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 Chapter 1 Alarm Troub leshooting 1.10.3 Physical C ard Reseati ng and Replac ement Note The reset options are enabled o nly in t he OO S-MA,MT se rvic e state. Note Be fore yo u reset t he 15310-CL- CTX or CTX 2500, yo u shoul d wait at lea st 60 se conds a f[...]

1-156 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapter 1 Alarm Trou bleshoo ting 1.10.4 Generi c Signal and Circu it Procedure s Step 4 Slide the re placeme nt card into the slot al ong the guid e rails. Step 5 Close th e ejectors. 1.10.4 Generic Signal and C ircuit Proced ures Verify the Signal BER Thres[...]

1-157 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 Chapter 1 Alarm Troub leshooting 1.10.4 Gen eric Si gnal and Circui t Procedu res d. V erify that the Disable OSPF on Link check box is unchecked. e. Click OK . Clear an OC-N Port Facili ty or Terminal Loopback Circui t Step 1 Log in to a n ode o n the networ[...]

1-158 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapter 1 Alarm Trou bleshoo ting 1.10.4 Generi c Signal and Circu it Procedure s Step 7 If a ro w sho ws a state other than IS, click in the co lumn cell to display the drop-d own list and select IS . Step 8 Click A pply . Note If ports manage d into IS admi[...]

1-159 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 Chapter 1 Alarm Troub leshooting 1.10.4 Gen eric Si gnal and Circui t Procedu res Note If ports manage d into IS admin istrative state are not re ceiving signals, t he LOS alar m is either raised or rema ins, and the por t service state transitions to OOS-A U[...]

1-160 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapter 1 Alarm Trou bleshoo ting 1.10.4 Generi c Signal and Circu it Procedure s[...]

C HAPTER 1-1 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 1 Transient Conditions This chap ter gi ves a descriptio n, entity , S imple Ne twork M anagement Pro tocol (SNMP) number , and SNMP trap f or each com monly en counte red Cisco ONS 15310- CL and Cisco ONS 15310-MA transi ent condit ion. 1.1 Transi ent[...]

1-2 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapter 1 Transient Conditions 1.1 Transie nts Index ed By Al phabetica l Entry 1.3.14 INTRUSION, pa ge 1 -6 NE 5250 security Intrusi onDetUse r 1.3.15 INTR USION-PSWD, pa ge 1-6 NE 5240 securityIntr usionDe tPwd 1.3.16 LOGIN-F AI LURE-LO CK OUT , page 1-6 NE 5[...]

1-3 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 Chapter 1 Transient Conditio ns 1.2 Trouble Notificati ons 1.2 Trouble Notifications The ONS 153 10-CL a nd ONS 15 310-MA systems repor t trouble by us ing stand ard condition charac teri stics that follow the rule s in T elcor dia GR- 253 and graph ical user i[...]

1-4 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapter 1 Transient Conditions 1.3 Transient Conditions 1.3 Transient Condit ions This sect ion lists in a lphabetica l order all th e transi ent conditions encountere d in Softwa re Release 7 .0. The desc ription, en tity , SNMP numb er , a nd SNMP tra p accom[...]

1-5 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 Chapter 1 Transient Conditio ns 1.3.7 ADMIN-SUSPEND-CLR 1.3.7 ADMIN-SUSPEND-CLR The Susp end User Cle ar (ADMIN- SUSPEND-CLR ) conditi on occurs when the user o r administr ator chan ges t he p assword . This transient co ndition does not result in a standing c[...]

1-6 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapter 1 Transient Conditions 1.3.13 FRCDWKSWPR-NO-TRFSW 1.3.13 FRCDW KSWPR-NO -TRF SW The Fo rced Switc h to Protect ion Resul ted in No T raf fic Switch (FRCDWKSWPR-NO-TRFSW) conditi on oc curs wh en yo u per form a Force Sw itch t o the p rotec t port /card[...]

1-7 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 Chapter 1 Transient Conditio ns 1.3.20 LOGOUT-IDLE-USER This transi ent condition i s equi v alent to a security war ning. Y ou must check the security log (audit log) for other security -related action s that ha ve occurr ed. 1.3.20 LOGOUT-IDLE-USER The Auto m[...]

1-8 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapter 1 Transient Conditions 1.3.2 7 RMO N-RE SET 1.3.27 RMON-RESET The RMO N Histori es and Alarm s Reset Reb oot (RMO N-RESET ) conditi on occurs wh en the time-of -day settin gs on the 1531 0-CL- CTX or CTX 2500 card ar e increase d or decre ased by more t[...]

1-9 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 Chapter 1 Transient Conditio ns 1.3. 3 4 WK SW PR 1.3.34 WKSWPR The Switched to Protection (WKSWPR) condition occurs when traf f ic switches to the protect port/card in a nonreverti ve prote ction grou p. This transient co ndition does not result in a standing [...]

1-10 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapter 1 Transient Conditions 1.3.3 5 W RMRES TART[...]

C HAPTER 1-1 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 1 Error Messages Note Th e terms "Unidire ctiona l Path Switched Ri ng" and " UPSR" may appear in Ci sco liter ature. These t erms do not refer t o using Cisc o ONS 15xxx prod ucts in a unid irecti onal path sw itched ring configura[...]

1-2 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapter 1 Error Mess ages T able 1 -1 Err or Mes sage s Error Warn ing ID Error Warning Message Description EID-0 In v alid error I D. The e rror ID is in valid. EID- 1 Nu ll poi nter encount ered in {0} . Cisco Transport Cont roller (CTC) encounter ed a null p[...]

1-3 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 Chapter 1 Error Messages EID- 1023 This sessio n has be en te rminate d. T erminations are cau sed when the session has timed out, the card r esets, th ere is a lread y a session with the slot, or pa ssword conf iguration is required. Refe r to the er ror mes s[...]

1-4 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapter 1 Error Mess ages EID-2003 Error deleting roll. There w as an error when CTC tried to delet e the ro ll . EID-200 4 No IOS slot sel ected. Y ou d id not se lect a C isco IO S slot. EID- 2005 CTC cannot find the o nline he lp files f or {0}. The files ma[...]

1-5 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 Chapter 1 Error Messages EID- 2025 This featu re c annot be used. V e rify t hat eac h of the end points of this circu it are runni ng softwar e that suppor ts this featur e. Refer to t he error or warnin g message text. For example, this error is genera ted fr[...]

1-6 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapter 1 Error Mess ages EID- 2043 This node is no t select able. Only the so urce no de and nodes attached to included spans (blue ) are selec table. Se lecting a selectable node will enable its av ailable outgoing spans. Refe r to the er ror mes sage t ext .[...]

1-7 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 Chapter 1 Error Messages EID- 2066 Un able to store profile. Erro r writi ng to {0}. CTC e ncoun tered an err or w hile t rying t o store the prof ile. EID-2067 File write error . {0} CTC enc ountered an erro r while wr iting the specif ied fil e. EID- 2068 Un [...]

1-8 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapter 1 Error Mess ages EID- 2090 No no des selec ted. Please select t he node (s) o n which to store the prof ile(s). Y ou m ust s elect one o r mor e nodes on which yo u can s tore t he profile. EID-2091 Unable to switch to node {0}. CT C is unable to switc[...]

1-9 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 Chapter 1 Error Messages EID-2116 In v alid extensio n by te settin g for rin g. {0} The ex tension by te set for the specif ied ring is invalid. EID-2118 Cannot del ete rin g. There is a prot ection ope ration set. All prote ction o peratio ns must be c lear f[...]

1-10 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapter 1 Error Mess ages EID-2130 The ring ID va lue, {0}, is not v alid. Ple ase enter a v alid number betwe en 0 and 9999. Enter a ring ID value betwee n 0 and 9999 . EID- 2131 Can not set reversion to INC ONSIS TENT . Y ou must sel ect an other reversion t[...]

1-11 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 Chapter 1 Error Messages EID- 2159 Roll not re ady fo r com pletio n. {0} The ro ll is not r eady for completion. EID- 2160 Roll not c onnec ted. {0} Refer to erro r messge text. EID-2161 Sibling roll not comple te. {0} One of the rolls is not complete d for t[...]

1-12 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapter 1 Error Mess ages WID-2175 Extension b yte mismatch. {0} Ther e is a mismat ch with the e xtensio n byt e. WID-2176 Not all spans ha ve the sa me O SPF Area ID. This will cause problems with protection switc hing. T o determine the OSPF Area for a giv [...]

1-13 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 Chapter 1 Error Messages EID- 2195 The c ircui t VL AN li st cann ot be mapp ed to one sp anning tree . Y ou can vi ew th e VLAN/Spa nning T ree tab le or reas sign VLANs. Refe r to the er ror mes sage t ext . EID- 2196 Unab le to relaunc h the CTC. { 0} There[...]

1-14 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapter 1 Error Mess ages EID- 2218 Ban dwidt h must be bet ween {0 } and {1 } percen t. The ban dwidt h must b e withi n the specified parame ters. EID-2219 Protection ope ration failed , XC loopback is applie d on cross- connec tion. As the protec tion opera[...]

1-15 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 Chapter 1 Error Messages EID- 2328 Circ uit reconfigure error . {0} The attemp t to reconf igure the specif ied circuit h as fa iled. EID- 2329 {0} of {1} cir cuits c ould not be su cces sfully cr eated. A few circ uits could not be crea ted . EID-2330 Circuit[...]

1-16 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapter 1 Error Mess ages EID-30 21 An error was encoun tered wh ile r etrie ving the diagnos tics: {0} Refe r to the er ror mes sage t ext . EID- 3022 Req uested acti on not allowed. The reque sted acti on is not all owed. EID-3023 Unable to retrie v e lo w o[...]

1-17 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 Chapter 1 Error Messages EID-3050 An exce ption was ca ught trying t o sav e the f ile to your local file sys tem . Check whether the f ile already ex ists and cannot be o ve r written, or there isa space constrain t in the fil e system. EID- 3051 The m aximum[...]

1-18 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapter 1 Error Mess ages EID- 3072 Clea r Learne d Address F ailure at temp ting to clear t he lear ned MAC addr ess f rom a sp ecif ic car d or Ether gro up. EID-3073 Clear Selected Rows Failure attem pting to c lear the lea rned MA C addr ess f rom a sp eci[...]

1-19 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 Chapter 1 Error Messages EID- 3097 The ring t erminat ion is in use. The ring ter mination you are trying t o acces s is in us e. Try after someti me. EID-3098 No ring terminat ions selected. Select one of the ring terminations. EID-3099 Sorry , entered key do[...]

1-20 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapter 1 Error Mess ages EID-31 20 No object of type {0} selected to delete. Choose an obje ct of the speci f ied type to delete. EID- 3121 Err or Dele ting {0} There is a n error delet ing t he ite m. EID-31 22 No object of type {0} selecte d to edit. Choose[...]

1-21 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 Chapter 1 Error Messages EID- 3144 Max number of static routes exceede d. The number of stati c route s has exceeded its lim it. EID-3145 RIP Metric is not in the range 1-15 . Th e Routing Information Protocol (RIP) metric sho uld be in th e range of 1 to 1 5.[...]

1-22 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapter 1 Error Mess ages EID-3 165 The Ri ng ID pr ov ided is alread y in us e. Ri ng IDs mu st be uniq ue Refe r to the er ror mes sage t ext . EID- 3166 Err or refre shing {0} t able CTC enc ounter ed an err or whil e refre shing the spec ified table. EID-3[...]

1-23 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 Chapter 1 Error Messages EID- 3214 Could not get nu mber of HO s for l ine. The number of Hi gh Orders (STS/STM ) f or the li ne is not av ailable. EID- 3215 Err or in refresh ing. Used freq uentl y in pane clas ses to indi cate a genera l error co ndition w h[...]

1-24 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapter 1 Error Mess ages EID- 3237 Dat abase Backu p faile d. {0} CTC fail ed to backup the speci fied database. EID-3238 Send PDIP setting on {0} is incons istent with that of contr ol node {1} The se nd pa yloa d defe ct indi cator path (PDI-P) sett ing on [...]

1-25 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 Chapter 1 Error Messages WID-3 256 Coul d not assig n timing re fere nce(s) be cause - at leas t one timin g refere nce has al ready bee n used an d/or - a timi ng reference h as been a ttempted t o be us ed twice . Please v erif y the s ettings. Refer to th e[...]

1-26 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapter 1 Error Mess ages WID-3275 Make sure the Remote Interf ace ID and th e Local Inter face ID on the two sides are m atche d. (Loca l Interfac e ID on this no de should equa l Rem ote In terface ID on the neig hbor n ode and vice- ver sa.) Refer to the wa[...]

1-27 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 Chapter 1 Error Messages EID- 3294 No RM ON th resholds av ailabl e for selecte d por t. Refer to t he err or messa ge text. EID- 3295 This card does not sup port RM ON t hreshol ds. Refer to the erro r messa ge text. EID- 3296 Buffer-to-buf fer credi t is onl[...]

1-28 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapter 1 Error Mess ages EID-3323 APC syste m is b usy . Automatic Po wer Control (APC) system is bu s y . EID- 3324 No pa th to regulate . There is no c ircuit path to regulat e. EID- 3325 Req uested acti on not allowed. Generic D WDM provisioni ng failur e [...]

1-29 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 Chapter 1 Error Messages EID-3353 There is no su ch interf ace av ailable. The i nterf ace spec if ied is not present in CTC. EID- 3354 Sp ecified endpo int is in use. Select an other end poin t that is not in use . EID- 3355 Sp ecified endpo int is inco mpati[...]

1-30 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapter 1 Error Mess ages EID- 3383 G FP Buffers A v ailable must be betwee n {0} and {1 } and ma y be in creas ed in in cr emen ts of {2} . The G FP b uf fers must be in the spec ifie d range. This can in cremented by the specif ied v alue. WID-338 4 Y ou are[...]

1-31 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 Chapter 1 Error Messages EID-3402 Unable to complete th e switch request. The { 0} ca rd i s eithe r not p rese nt or i s not respon ding. Try again af ter ensur ing that the {0} card is pres ent and is no t resetting. Refe r to the er ror mes sage t ext . EID[...]

1-32 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapter 1 Error Mess ages EID-401 1 Provision ing error : {0} Refe r to the er ror mes sage t ext . EID-50 00 Cannot f ind a va lid route for tunnel change re quest. Refer to the er ror mess age te xt. EID- 5001 T unnel coul d no t be cha nged . Refer to the e[...]

1-33 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 Chapter 1 Error Messages EID- 5018 {0} is { 1} no de and cannot be added to {2} n etwork. Y ou cannot add the no de {0 } of typ e {1} to the host node o f type {2} . This p revents you from host ing bo th SONET and SD H node s in t he sa me se ssi on. EID- 501[...]

1-34 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapter 1 Error Mess ages EID- 5033 Un able t o loa d pro file. Error d ecodin g character s. CTC dete cted an err or whi le decodi ng char acter s and could not load the profile. EID- 5034 Un able t o loa d pro file. File form at erro r . CTC dete cted an err[...]

1-35 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 Chapter 1 Error Messages WID-5 051 Un able to tran sition port st ate indire ctly be caus e the port aggre gates OC H CC circuits: if the por t state should be chang ed, ed it it direc tly via port provisioning Refer to th e war ning message te xt. EID-50 52 T[...]

1-36 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapter 1 Error Mess ages EID- 6006 Could no t assign tim ing refe rences: - NE refer ence c an only be used if t iming mode i s LIN E. - A BITS ref erence can only be used if tim ing mode is not LINE. - A line re ferenc e can only be used if timin g mode is n[...]

1-37 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 Chapter 1 Error Messages EID- 6024 The de stinatio n of a {0} r oute cann ot be a class D (224.0.0 .0/4 ) or cl ass E ( 240.0 .0.0/4) addre ss. The d estina tion of a stati c route must not be a class D or class E a ddress. EID- 6025 The d estinati on of a {0}[...]

1-38 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapter 1 Error Mess ages EID- 6049 Mode {0} is not suppo rted. CTC does not supp ort the m ode of operat ion re quested on t he ca rd. EID-6050 Some {0} ter minations wer e not {1}d. {2} Refe r to the er ror mes sage t ext . WID-6051 All {0} terminat ions wer[...]

1-39 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 Chapter 1 Error Messages EID-607 4 End Syste m mo de onl y support s one su bnet. Refer to the e rror me ssage text. EID- 6075 Trying to r emove MA T e ntry t hat does n ot exit. CTC i s rem oving the M A T ent ry . EID- 6076 C annot {0} T ARP manual ad jacen [...]

1-40 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapter 1 Error Mess ages EID-609 7 The authoriz ation ke y does not co mply with IOS passwor d rest ricti ons. {0} Specify a nother author ization key . EID- 6098 De fault stati c route is not allowed when de fault IP Over CLNS tunnel exists Refe r to the er [...]

1-41 Cisco ONS 15310-CL a nd Cisco ONS 15 310-MA Troubles hooting Guide, R7.0 78-17235-01 Chapter 1 Error Messages EID- 6113 C annot delete she lf, {0} One or more of the eq uipmen t module s (provisioned virt ual links , provisioned server tra ils, p rovisioned prote ction groups, or provisioned DC Cs) in the shel f is currently in use. Delete ca [...]

1-42 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troublesho oting Guide, R7.0 78-17235-01 Chapter 1 Error Mess ages EID-6137 Cannot disable multishelf. Multishelf is not supp orted on equi pment, is already di sabled , or modul es on the she lf are cu rrentl y in use . EID- 6138 Inv alid LA N configur ation . V erify the L AN c onfiguratio n. EID- [...]

IN-1 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troubleshootin g Guide, R7.0 78-17235-01 INDE X Numerics 1+1 optica l port pro tecti on, deleting 1-77 15310-CL -CTX card line alarms 1-147 resetting 1-154 A ADMIN-D ISABLE 1-4 ADMIN-D ISABLE- CLR 1-4 ADMIN-L OCKOUT 1-4 ADMIN-L OCKOUT-C LR 1-4 ADMIN-L OGOUT 1-4 ADMIN-SU SPEND 1-4 ADMIN-SU SPEND-CLR 1[...]

Index IN-2 Cisco ONS 153 10-CL and Cisco ONS 15310-MA Troub leshooting Guid e, R7.0 78-17235-01 byte fa ilure 1-21 chann el failu re on prot ect ca rd 1-65 chan nel mis mat ch 1-22 mode mi smatc h fai lure 1-23 path protec tion alarms 1-29, 1-30, 1-31 path protec tion revertive switch 1-32 automatic r eset 1-28, 1-7 AUTORES ET descrip tion 1-28 AUT[...]

Inde x IN-3 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troubleshootin g Guide, R7.0 78-17235-01 generic proc edures 1-156 identifyi ng circuit state 1-62 identi fying failur e points on ele ctrica l 1-3 identifyi ng failur e points on optical 1-13 PARTIAL stat us remains unc hanged 1-62 path-in- use err or 1-60 repairing 1-62 rolled 1-122 VT1.5 cr[...]

Index IN-4 Cisco ONS 153 10-CL and Cisco ONS 15310-MA Troub leshooting Guid e, R7.0 78-17235-01 deleting cache files 1-54 does not laun ch 1-53 gray node icon 1-55 list o f alarm s 1-1 login erro rs 1-47, 1-52, 1-58 loss of TCP/IP conn ection 1-36 node vi ew t o net work vie w cha nge unsucce ssful 1-51 release inter operabil ity problems 1-57 requ[...]

Inde x IN-5 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troubleshootin g Guide, R7.0 78-17235-01 See also DS1-2 8/DS3-E C1-3 ca rd See also DS1-8 4/DS3-E C1-3 ca rd resetting 1-154 elect rical circuits. See ci rcu its ELWBATVG description 1-47 ENCAP-MISMATCH-P descri ption 1-48 EOC descri ption 1-49 EOC-L 1-51 EQPT desc ription 1-52 EQPT-MISS descr[...]

Index IN-6 Cisco ONS 153 10-CL and Cisco ONS 15310-MA Troub leshooting Guid e, R7.0 78-17235-01 FE-FRCDWKSWPR-SPAN 1- 63 FE-I DLE de scri pti on 1-63 FE-LOCKOUT OFPR-SPAN 1-63 FE-L OF de scri pti on 1-64 FE-L OS de scri pti on 1-64 FE-MANWKSW BK-SPAN 1-64 FE-MANWKSW PR-SPAN 1-65 FEPRLF description 1-65 fiber an d cabli ng errors 1-66 fiber- optic c[...]

Inde x IN-7 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troubleshootin g Guide, R7.0 78-17235-01 1:1 card switch (ONS 153 10-MA only) 1-151 lock-on 1-150 lockout 1-151 path protec tion Force switch 1-152 path protec tion lockout 1-153 path protec tion manual switch 1-152 Intern et Expl orer See also browser setting as the default CTC browser 1-50 i[...]

Index IN-8 Cisco ONS 153 10-CL and Cisco ONS 15310-MA Troub leshooting Guid e, R7.0 78-17235-01 LOF (OCN ) 1-89 LOF (ST STRM) 1-89 LOF ( STSTR M) 1-89 LOGBUFR90 1-90 LOGBUFROVFL 1-90 login erro rs brow ser l ogin do es not laun ch Java 1-47 browser stalls when down loading JAR file 1-52 corr upt ca che fi le 1-53 CTC does no t launch 1-53 no DCC co[...]

Inde x IN-9 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troubleshootin g Guide, R7.0 78-17235-01 MEA (FAN) de scription 1-111 MEA (PPM) description 1-111 MEM-GONE descri ption 1-112 MEM-LOW descrip tion 1-112 MFGME M descript ion 1-112 misma tch be tween recei ved an d exp ected C2 by te 1-48 ML-100T -8 c ard replaci ng 1-155 reseating 1-155 resett[...]

Index IN- 10 Cisco ONS 153 10-CL and Cisco ONS 15310-MA Troub leshooting Guid e, R7.0 78-17235-01 facility lo opback on a source-node Eth ernet port 1-28 facility l oopback on a source-no de OC-N port 1-13 hairpin on a de stina tion-node ele ctrical port 1-9 hairpin on a source -node elect rical p ort 1-6 termin al loopback on a destina tion-node e[...]

Inde x IN- 11 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troubleshootin g Guide, R7.0 78-17235-01 AUTOSW-SFBER 1-31 SF description 1-126 SF-L description 1-127 SF-P description 1-127 SF- V des cript ion 1-128 SFTWDOWN desc ription 1-128 SFTWDOWN-FAIL 1-8 SF- V des cript ion 1-128 SHELF-COMM-FAI L 1-128 signal failure 1-126, 1-127 SNTP-HOST descr i[...]

Index IN- 12 Cisco ONS 153 10-CL and Cisco ONS 15310-MA Troub leshooting Guid e, R7.0 78-17235-01 See also lamp test See also loopba ck See also power cross-co nnec t loopback circui t 1-15 elect rical cabli ng 1-6, 1-12 elect rical circuits 1-4 Ether net ca rds 1-29, 1-32, 1-40, 1-43 Etherne t facility l oopback c ircuit 1-40 Ethern et termin al l[...]

Inde x IN- 13 Cisco ONS 15310-C L and Cisco ONS 15310-M A Troubleshootin g Guide, R7.0 78-17235-01 USER-L OGOUT 1-8 username/pa ssword m ismatch 1-58 V VCCG-DOWN de scription 1-146 VCG-DEG d escripti on 1-145 verify ing BER thres hold l evel 1-156 DCC terminat ions 1-156 passwords 1-58 Windows PC connec tion to the node 1-49 VirusSca n 1-52 voltage[...]

Index IN- 14 Cisco ONS 153 10-CL and Cisco ONS 15310-MA Troub leshooting Guid e, R7.0 78-17235-01[...]