Cisco SPA525G manual

Cis c o Small Busine s s S P A525 G and S P A525 G2 S IP IP Phones US ER GUIDE[...]

Cisco SP A525G and Cis co SP A525 G2 SIP IP Phone User Guide 2 Con t e n ts Chapter 1: Getting Started 8 Overview 8 Caring for Your Phone 10 Understanding Your Phon e Lines and Buttons 10 Softkey Buttons 13 Using the Keypad and Buttons with Menus 16 Using Keypad Shortcuts 16 Using the Navigation Button 16 Entering Numbers and Text in Fi elds 16 Usi[...]

Cisco SP A525G and Cis co SP A525 G2 SIP IP Phone User Guide 3 Con t e n ts Verifying Ph one Startup 34 Updating Your Phone Firmware 34 Chapter 3: Using Basi c Phone Functions 35 Placing or Answering a Call 36 Using Dial Assistance 36 Adjusting Call Volume and Muting 37 Adjusting Call Volume 37 Using Mute 37 Putting a Call on Hold 37 Resuming a Cal[...]

Cisco SP A525G and Cis co SP A525 G2 SIP IP Phone User Guide 4 Con t e n ts Using the Phone Directories 47 Using Your Personal Address Book 47 Adding a New Contact 48 Copying a Contact 49 Searching for a Contact 49 Deleting a Contact 49 Editing a Contact 49 Using the Corporate Directory 50 Using the Call History Lists 51 Viewing the Call History Li[...]

Cisco SP A525G and Cis co SP A525 G2 SIP IP Phone User Guide 5 Con t e n ts Using the IP Phone With Your Bl uetooth-Enabled Mobile Phone 61 Enabling Bluetooth 61 Pairing Your Cisco SPA525G2 with a Bluetooth-Enabled Mobile Phone 62 Initiating Pairing from the IP Phone 62 Initiating Pairing from Yo ur Bluetooth-Enabled Mobile Phone 63 Verifying that [...]

Cisco SP A525G and Cis co SP A525 G2 SIP IP Phone User Guide 6 Con t e n ts Restarting Your Phone 78 Viewing Phone, Network, and Call Information 79 Viewing Product Information 79 Viewing Network Information 79 Viewing Phone Line and Extension Information 80 Viewing Peripheral Status 80 Viewing the W ireless Connection Status 81 Advanced Menus for [...]

Cisco SP A525G and Cis co SP A525 G2 SIP IP Phone User Guide 7 Con t e n ts Upgrading Firmware 94 Appendix A: Where to Go From Here 96 Power Adapter Statement 98 FCC and IC Statement 98 Federal Communication Commission Interference Statement 98 IMPORTANT NOTE 99 Industry Canada Statement 99[...]

1 Cisco SP A525G and Cis co SP A525 G2 SIP IP Phone User Guide 8 Get ting St ar te d This chapter pr ovide s an ov er view of your Cisco SP A525G and Cisco S P A525G2 IP phone. contains the f ollowin g sections : It contains the f ollowing sections : • O ver view , p age 8 • Understanding Y our Phone Lines and But tons, page 10 • Using the K [...]

Get ting Star ted Over view Cisco SP A525G and Cis co SP A525 G2 SIP IP Phone User Guide 9 1 The phone can be powered by c onnecting your phone t o an Ethernet swit ch that pr ovides Power ov er Ethernet (P oE) or you can use an optional Cisco P A 100 power adapter . A phone is connected to the network through an Ethernet connection or the built-in[...]

Get ting Star ted Unders tanding Y our Phone Line s and Buttons Cisco SP A525G and Cis co SP A525 G2 SIP IP Phone User Guide 10 1 The functionality of the phone s can be modified by your phone syst em administrat or . Not all of the functional f eatur es des cribed in this do cument ar e a vailable or they might function slig htly dif f erently on [...]

Get ting Star ted Unders tanding Y our Phone Line s and Buttons Cisco SP A525G and Cis co SP A525 G2 SIP IP Phone User Guide 11 1 Figur e 1 Cis co SP A525G and Cis co SP A525G2 Phone C omponents T able 1 IP Phone Comp onents # Phone Fe a ture Desc r ip ti o n 1H a n d s e t Pick up t o answer or place calls. 2S p e a k e r Speaker f or phone. 3 Mes[...]

Get ting Star ted Unders tanding Y our Phone Line s and Buttons Cisco SP A525G and Cis co SP A525 G2 SIP IP Phone User Guide 12 1 7 Navigation button Pr es s in each dir e ction t o scro ll thro ugh items on the L CD screen. 8 Center Se lect but ton Pr es s this button t o s elect the option or menu that is highlight ed on the L CD screen. 9 M essa[...]

Get ting Star ted Unders tanding Y our Phone Line s and Buttons Cisco SP A525G and Cis co SP A525 G2 SIP IP Phone User Guide 13 1 So ftk ey Bu tto ns The phone displa ys f our sof tk ey buttons at a time on the L CD screen. Diff ere nt softkey buttons displa y depending on the phone screen or menu that is shown. Press the Right Arrow or Le f t A rr[...]

Get ting Star ted Unders tanding Y our Phone Line s and Buttons Cisco SP A525G and Cis co SP A525 G2 SIP IP Phone User Guide 14 1 Copy Copies the sele ct ed it em (f or example, a contact in the Addr es s Book) . delChar Deletes the last number or let t er . Delete Deletes an entire it em (for e xample, a numb er fr om the Call History list) . Dial[...]

Get ting Star ted Unders tanding Y our Phone Line s and Buttons Cisco SP A525G and Cis co SP A525 G2 SIP IP Phone User Guide 15 1 List In some menus , shows a list of configured it ems (f or example, a list of locati ons f or weather or news). Miss Displays the list of miss ed calls . Next Moves t o the ne xt item in a lis t (f or example, a song i[...]

Get ting Star ted Using the Keypad and Buttons with Menus Cisco SP A525G and Cis co SP A525 G2 SIP IP Phone User Guide 16 1 Using the K eypad and But tons with Menus Y ou pr es s a softke y button or other buttons t o enter menus on the L CD screen. Using Ke yp ad Shor tcuts Use the keypad t o enter the number of the menu or sub-menu item. F or exa[...]

Get ting Star ted Using Phone Hardw ar e and Acc ess ories Cisco SP A525G and Cis co SP A525 G2 SIP IP Phone User Guide 17 1 Use the delChar s oftke y button to backspace and delet e the last charact er . Use the Option > Clear softke y button to remov e the entir e entr y . Using Phone Hardwar e and Ac c e s s orie s Using the Sp eak erphone Th[...]

Get ting Star ted Using Phone Hardw ar e and Acc ess ories Cisco SP A525G and Cis co SP A525 G2 SIP IP Phone User Guide 18 1 • W ireless (non-Bluetooth) headsets (such as P lantronics or Jabra)—F ol low the instructions f or your product to conne ct the phone t o the wireles s he adse t ba se. • W ir ed headsets—Connect the 2.5mm connector [...]

Get ting Star ted Using Phone Hardw ar e and Acc ess ories Cisco SP A525G and Cis co SP A525 G2 SIP IP Phone User Guide 19 1 STEP 5 Press Set . After enabling Bluet o oth, cr eate a pr ofile f or your headset: STEP 1 Enable Bluetooth as describe d above. STEP 2 Press Setup . STEP 3 Scroll t o User Pref erences and press Selec t . STEP 4 Scroll t o [...]

Get ting Star ted Using Phone Hardw ar e and Acc ess ories Cisco SP A525G and Cis co SP A525 G2 SIP IP Phone User Guide 20 1 STEP 11 Press Connect . The pr ofile s cr een displays and a check mark appears ne x t to the he ad set if t he conn ectio n wa s s uccessf ul . Using a He adset with Y our IP Phone St eps to use your headset with the IP phon[...]

Get ting Star ted Using the Cisc o A ttendant Console Cisco SP A525G and Cis co SP A525 G2 SIP IP Phone User Guide 21 1 Using the Cis c o A t tendant Cons ole The Cisco Attendant Console is an acce ss or y console f or the Cisco SP A500 Series IP phones, providing 32 three-color (r ed, green, and orange) programmable line buttons. The Cis co Attend[...]

2 Cisco SP A525G and Cis co SP A525 G2 SIP IP Phone User Guide 22 Inst alling Y our Phone This chapter describe s how t o install and connect your IP phone. It contains the f ollowing sections : • Be f or e Y ou Beg in , pa ge 2 2 • Co nnec ting the Hands et , page 23 • (Optional) Attaching the D esk Stand, p age 25 • (Optional) Mounting th[...]

Installing Y our Phone Conne cting the Handset Cisco SP A525G and Cis co SP A525 G2 SIP IP Phone User Guide 23 2 C onne cting the Hands et STEP 1 Fi nd the longer end of the coiled phone cord. Inser t it int o the back of the phone base in the slot marked with a phone symbol. This por t is labele d #5 on Fig ure 1 . STEP 2 Inser t the shor t end of[...]

Installing Y our Phone Conne cting the Handset Cisco SP A525G and Cis co SP A525 G2 SIP IP Phone User Guide 24 2 Numb er Comp onent 1 Auxiliar y por t. Only f or use wi th the Cis co Attendant Console. 2 Power port . Inser t the power adapter int o this por t . (Use only with a Cisco P A 100 p ower adapt er .) 3 Additional Ethernet por t . Connect [...]

Installing Y our Phone (Optional) A t taching the D esk Stand Cisco SP A525G and Cis co SP A525 G2 SIP IP Phone User Guide 25 2 (Optional) At taching the D e sk St and Do not attach the desk stand if you want t o mount the phone t o the wall. If you ar e attaching a Cis co Attendant Console at tach the console bef ore attaching the desk stand. STEP[...]

Installing Y our Phone Conne cting the P ower Cisco SP A525G and Cis co SP A525 G2 SIP IP Phone User Guide 26 2 C onne cting the Power The Cisc o S P A525G and Cis co SP A525 G2 do not ship with power supplies . If you are not using P ower over Ethernet (P oE) , you must or der a Cisco P A 100 p ower adapt er f or each phone. If you ar e using Powe[...]

Installing Y our Phone Conne cting Y our Phone to the Network Cisco SP A525G and Cis co SP A525 G2 SIP IP Phone User Guide 27 2 C onnec ting Y o ur Phone to the Wire le ss Net work The Cisco SP A525 G and Cisc o S P A525 G2 phone suppor ts a direct connection to a wireless net work . B ef ore set ting up the wir e les s network , you ne ed to know [...]

Installing Y our Phone Conne cting Y our Phone to the Network Cisco SP A525G and Cis co SP A525 G2 SIP IP Phone User Guide 28 2 The f ollowing example shows WEP inf orm ation f or a Linksys WRV200 rout er : If your rout er is using WP A , note the WP A shar e d ke y , or passphras e that you shall ent er when configuring the phone. The f ollowing e[...]

Installing Y our Phone Conne cting Y our Phone to the Network Cisco SP A525G and Cis co SP A525 G2 SIP IP Phone User Guide 29 2 S et ting the Phone Wireles s C onnec tion T o set up the Cisco S P A525 G and Cisco S P A525G 2 wir ele ss co nnection: STEP 1 If you ha ve plugge d in an Ethernet cable t o c onnect the phone to the wir e d network , rem[...]

Installing Y our Phone Conne cting Y our Phone to the Network Cisco SP A525G and Cis co SP A525 G2 SIP IP Phone User Guide 30 2 STEP 7 Choo se one of the f ollowing options: • W ireless Profile—Use this option t o add a new wir eless profile (either manually or by scanning for a vailable ne t works), editing an e xisting wir eles s pr ofile, or[...]

Installing Y our Phone Conne cting Y our Phone to the Network Cisco SP A525G and Cis co SP A525 G2 SIP IP Phone User Guide 31 2 f . Save y our changes . g. On the Cisco S P A525 G and Cisco S P A525G2, with PIN C onfiguration highlighted, pr es s Selec t . T o add the conne ction as a pr ofile, pr es s OK . Y our phone might r eboot b ef ore the W [...]

Installing Y our Phone Conne cting Y our Phone to the Network Cisco SP A525G and Cis co SP A525 G2 SIP IP Phone User Guide 32 2 • WP A / WP A 2 Enterprise : This type of authentication requires some advance d e x per tise becaus e it in volv es set ting up a radius ser ver f or authentication and, in some cas es , cr eation of cer tificates f or [...]

Installing Y our Phone Conne cting Y our Phone to the Network Cisco SP A525G and Cis co SP A525 G2 SIP IP Phone User Guide 33 2 - TLS: Ent er the User ID , choo se whether the phone should check f or the ser ver cer tificat e, enter the User ID , and configur e the Root cer tificat e and User cer tificat e ( see the “U p l oa din g Sec uri t y Ce[...]

Installing Y our Phone V erif ying Phone Startup Cisco SP A525G and Cis co SP A525 G2 SIP IP Phone User Guide 34 2 V erif ying Phone Star tup After r eceiving power and net work connectivit y , the phone e x ecutes a boot-up sequence. During this se quence, the display shows the Cisco logo. All of the lights on the phone will flash. Aft er the sequ[...]

3 Cisco SP A525G and Cis co SP A525 G2 SIP IP Phone User Guide 35 Using B asic Phone F unc tions This chapter describe s how t o use the ba sic functions of your Cisco S P A 525G and Cisco S P A525G2 IP phone. It include s the f ollowing sections : • Placing or Answering a Call, p age 36 • Adjusting Call Volume and Muting, page 37 • Put ting [...]

Using B asic Phone F unctions Placing or Answering a C all Cisco SP A525G and Cis co SP A525 G2 SIP IP Phone User Guide 36 3 Placing or Answering a Call Y ou might hav e t o dial a number or numbers to r e ach an outside line. Ask your syst em administrator . Depending on the phone syst em setup, you might be able to place or answer calls by using [...]

Using B asic Phone F unctions Adjusting C all V olume and Muting Cisco SP A525G and Cis co SP A525 G2 SIP IP Phone User Guide 37 3 Adjusting Call V olume and Muting Adjusting Call V olume T o adjust the volume while you ar e on a call, pres s + on the Vo l u m e but t on to increase the volume, or pr e ss - to decrease the volume. Pr e ss Set . Pre[...]

Using B asic Phone F unctions T rans fer ring Calls Cisco SP A525G and Cis co SP A525 G2 SIP IP Phone User Guide 38 3 T ransferring Calls Y ou can per f orm t ypes of transfers: • At te nd e d —Call the person to whom you ar e transf erring the call and speak t o them bef ore transf erring the call. • Blind — T ransfer the call without spea[...]

Using B asic Phone F unctions Re d ia li ng Cisco SP A525G and Cis co SP A525 G2 SIP IP Phone User Guide 39 3 Re dialing T o redial a number , do one of the f ollowing : • Press Redial and select the desired number . • Press EditDial t o select a number and modify it (f or example, to add an a rea code). • Lift the hands et or press Dial to s[...]

Using B asic Phone F unctions T urning the Misse d Calls Sh or tcut On and Of f Cisco SP A525G and Cis co SP A525 G2 SIP IP Phone User Guide 40 3 STEP 3 Scroll t o Misse d C alls and pr ess Select . Y ou can then do one of the f ollowing : • Press Dial to dial the most recent number that call ed you. • Press EditDial and edit the number , then [...]

Using B asic Phone F unctions F orwarding Calls Cisco SP A525G and Cis co SP A525 G2 SIP IP Phone User Guide 41 3 For warding Calls Y ou can f or ward all calls, f or war d calls when the phone is busy , or forward calls when ther e is no answer . Y ou can also set call f or warding options fr om your P C by using the IP phone phone web user int er[...]

Using B asic Phone F unctions F orwarding Calls Cisco SP A525G and Cis co SP A525 G2 SIP IP Phone User Guide 42 3 For warding Calls When Y our Phone is Busy STEP 1 Press Setup . STEP 2 Scroll t o User Preference s and press Selec t . STEP 3 Select Call Pref erence s and scroll t o For w a rd B u s y N u m b e r . STEP 4 Enter vm f or voice mail, or[...]

Using B asic Phone F unctions Se ttin g Do No t D i s tur b Cisco SP A525G and Cis co SP A525 G2 SIP IP Phone User Guide 43 3 S et ting D o Not Disturb Use the Do Not Disturb f eature t o prevent incoming calls from ringing yo ur phone. If you ha ve voice mail c onfigur ed, inc oming callers imme diately r e ach voice mail. If voice mail is not con[...]

Using B asic Phone F unctions Configuring Call W aiting Cisco SP A525G and Cis co SP A525 G2 SIP IP Phone User Guide 44 3 C onfiguring Call W aiting Call waiting alerts you when you ar e on a call with a status mes sage and ringing that another call is inc oming. If you turn ca ll waiting off , incoming calls do not ring your phone if y ou are on a[...]

Using B asic Phone F unctions Par ki ng a Ca ll Cisco SP A525G and Cis co SP A525 G2 SIP IP Phone User Guide 45 3 STEP 3 Select the call from the list and press Dial again. Parking a Call Y ou can park a call on a designat e d line so that another person in your company can pick up the call. The call is activ e until it is unparke d or the caller h[...]

Using B asic Phone F unctions Placing a Three- W a y Conf erence Call Cisco SP A525G and Cis co SP A525 G2 SIP IP Phone User Guide 46 3 STEP 3 Scroll t o Call Park St atus and pr ess Select . STEP 4 Ch oose th e p ar k ed ca ll y ou wa nt to r etri ev e an d p r ess Unpark . Placing a Three-Wa y C onference Call T o initiat e a conf erence call: ST[...]

Using B asic Phone F unctions Using the Phone Dir ectories Cisco SP A525G and Cis co SP A525 G2 SIP IP Phone User Guide 47 3 Using the Phone Direc torie s The Cisco S P A 525G/525 G2 IP phone pr ovides s everal diff erent typ es of phone direct ories, dep ending on the phone model and what the phone administrat o r has set up f or the company . In [...]

Using B asic Phone F unctions Using the Phone Dir ectories Cisco SP A525G and Cis co SP A525 G2 SIP IP Phone User Guide 48 3 Y ou can also view and edit the dir ectory from your PC by using the phone web user int er face. See the “C onfiguring Y our Pers onal Addres s B ook” s e ction on pag e 8 5 . Adding a New C ontact T o add a new entr y to[...]

Using B asic Phone F unctions Using the Phone Dir ectories Cisco SP A525G and Cis co SP A525 G2 SIP IP Phone User Guide 49 3 C opying a Contac t Y ou can copy a contact to cr eate a new contact , changing inf ormation as nece ssar y on the sec ond contact . T o copy a contact: STEP 1 In the P ersonal Addres s Book , scroll to highlight a contact . [...]

Using B asic Phone F unctions Using the Phone Dir ectories Cisco SP A525G and Cis co SP A525 G2 SIP IP Phone User Guide 50 3 Press the center Sel ect button t o choos e the contact and edit the numbers in the entr y . Use the del Char k ey t o delet e numbers individually , or pres s Opt ion and choos e Clear t o delet e all numbers and star t over[...]

Using B asic Phone F unctions Using the Call His tor y Lists Cisco SP A525G and Cis co SP A525 G2 SIP IP Phone User Guide 51 3 Using the Call Histor y Lists Y ou can also view the Call Hist or y Lists fr om y our PC by using the phone web user interface. Se e the “Viewing Call Histor y List s” sec tion on p age 90 . Viewing the Call Histor y Li[...]

Using B asic Phone F unctions Using the Call His tor y Lists Cisco SP A525G and Cis co SP A525 G2 SIP IP Phone User Guide 52 3 Calling from the Call Histor y Lists T o dial a numb er from one of the Call Hist or y lists: STEP 1 Choo se the call. STEP 2 Press Dial . NOTE If the call was fr om a long distance number or an outsid e line, you might ha [...]

Using B asic Phone F unctions Setting or Changing a Phone Passwor d Cisco SP A525G and Cis co SP A525 G2 SIP IP Phone User Guide 53 3 S et ting or Changing a Phone Pas sword Y ou can set or change the pas sword f or your phone to prev ent unauthorized use. T o set a password f or your phone: STEP 1 Press Setup . STEP 2 Scroll t o Device Administrat[...]

Using B asic Phone F unctions Acc essing V oic email Cisco SP A525G and Cis co SP A525 G2 SIP IP Phone User Guide 54 3 T o log in through the Administration menu: STEP 1 Press Setup . STEP 2 Scroll t o Device Administration and press Selec t . STEP 3 Scroll t o Lo g i n and pres s Se lect . STEP 4 Enter y our pass wor d and pr ess Lo g i n . Ac c e[...]

4 Cisco SP A525G and Cis co SP A525 G2 SIP IP Phone User Guide 55 Using Advanc e d Phone Fe a ture s This chapter describe s how t o configure advanced f eatures on your Cisco S P A525G and Cis co S P A 525G2 IP phone. It contains the f ollowing sections : • Configuring Privacy and Se curit y Features, p age 56 • Creating and Using Spe ed Dials[...]

Using A dvanc ed Pho ne Feature s Configuring Pri vacy and Se curit y Fea tures Cisco SP A525G and Cis co SP A525 G2 SIP IP Phone User Guide 56 4 C onfiguring Privacy and S e curit y Fe atur e s Use this s ection to configure your priv acy and securit y f eat ur e s. Y ou can also configure these f eatures by using your PC and the phone web user in[...]

Using A dvanc ed Pho ne Feature s Configuring Pri vacy and Se curit y Fea tures Cisco SP A525G and Cis co SP A525 G2 SIP IP Phone User Guide 57 4 STEP 5 Press Set . Using S ecure Call W ith the secure call f eature, the activ e call is encr ypted so that others cannot eav esdrop. Y our phone must be par t of a Cisco V oic e S ystem and your ser vic[...]

Using A dvanc ed Pho ne Feature s Configuring Pri vacy and Se curit y Fea tures Cisco SP A525G and Cis co SP A525 G2 SIP IP Phone User Guide 58 4 STEP 5 Press Set . C onnec ting to a Vir tual Priva te Net work ( VPN) Y our phone administrat or can set up a VPN that allows you t o use your phone at an offsit e location to securely connect t o the co[...]

Using A dvanc ed Pho ne Feature s Crea ting and Using Spe ed Dials Cisco SP A525G and Cis co SP A525 G2 SIP IP Phone User Guide 59 4 STEP 4 Press the Down Arr ow button t o Enable C onnection and pres s the Right Arr ow key t o conne ct t o the VPN (checked). T o disc onnect , press the arrow ke y and uncheck the field. Viewing Y our VPN St a tus T[...]

Using A dvanc ed Pho ne Feature s Crea ting and Using Spe ed Dials Cisco SP A525G and Cis co SP A525 G2 SIP IP Phone User Guide 60 4 C r ea ti n g N u m er i ca l S p eed Dia ls Y ou can as sign spee d dials t o numbers . Y ou can have up t o eight nu merical spee d dials. Each sp eed dial can be a phone number , IP address or URL . STEP 1 Press Se[...]

Using A dvanc ed Pho ne Feature s Using the IP Phone W ith Y our Bluet ooth-E nabled Mobile Phone Cisco SP A525G and Cis co SP A525 G2 SIP IP Phone User Guide 61 4 Using the IP Phone With Y our Blueto oth-Enable d Mobile Phone The Cisco S P A525G and Cisc o SP A525 G2 suppor t Bluetooth t o allow use of the phone with a Bluetooth-enabled headset . [...]

Using A dvanc ed Pho ne Feature s Using the IP Phone W ith Y our Bluet ooth-E nabled Mobile Phone Cisco SP A525G and Cis co SP A525 G2 SIP IP Phone User Guide 62 4 Pairing Y our Cisc o SP A525G2 with a Blueto oth-Enable d Mobile Phone Y ou can initiate pairing fr om the Cis c o S P A525 G2 or fr om your mobile phone. This f eature is base d on the [...]

Using A dvanc ed Pho ne Feature s Using the IP Phone W ith Y our Bluet ooth-E nabled Mobile Phone Cisco SP A525G and Cis co SP A525 G2 SIP IP Phone User Guide 63 4 Depending on the net work en vir onment (f or example, the number of Bluet ooth devices and noise level) , your Bluet ooth headset might not appear on the f ound devices list . Ensure th[...]

Using A dvanc ed Pho ne Feature s Using the IP Phone W ith Y our Bluet ooth-E nabled Mobile Phone Cisco SP A525G and Cis co SP A525 G2 SIP IP Phone User Guide 64 4 V erif ying that the Cisc o SP A525G2 is Paire d The Bluet ooth phone icon colors show the status of your mobile phone and/ or the Cisc o SP A525 G2: • No icon—Bluet ooth is disabled[...]

Using A dvanc ed Pho ne Feature s Using the IP Phone W ith Y our Bluet ooth-E nabled Mobile Phone Cisco SP A525G and Cis co SP A525 G2 SIP IP Phone User Guide 65 4 The phone displa ys a status mess age about the impor t . If the impor t is succ essful, your impor ted contacts ar e shown in the dir ector y . Making a Mobile Phone Call by using Y our[...]

Using A dvanc ed Pho ne Feature s Using the IP Phone W ith Y our Bluet ooth-E nabled Mobile Phone Cisco SP A525G and Cis co SP A525 G2 SIP IP Phone User Guide 66 4 Re ceiving Mobile Phone Calls by usin g the Cisc o SP A525G2 If your mobile phone is paired with the Cisco S P A525G2, an inc oming call t o your mobile phone is also shown on the Cisco [...]

Using A dvanc ed Pho ne Feature s Playing MP3 Files on Y our Ph one Cisco SP A525G and Cis co SP A525 G2 SIP IP Phone User Guide 67 4 Charging Y our Mobile Phone Y ou can use the USB p ort on the IP phone to charge your mobile ph one if your phone has a USB c onnection. Pla ying MP3 F ile s on Y our Phone Y our IP phone contains an audio player tha[...]

Using A dvanc ed Pho ne Feature s Playing MP3 Files on Y our Ph one Cisco SP A525G and Cis co SP A525 G2 SIP IP Phone User Guide 68 4 Creating the Pla ylist The MP3 pla ylist on the phone is limit ed to 48 songs. To c r e a t e a p l a y l i s t : STEP 1 Connect a US B storage device t o your PC. STEP 2 Creat e a dir ector y named mp3 on the USB de[...]

Using A dvanc ed Pho ne Feature s Playing MP3 Files on Y our Ph one Cisco SP A525G and Cis co SP A525 G2 SIP IP Phone User Guide 69 4 T o swit ch the audio destination bet ween th e sp eak er , headset , and handset , press the Up Arrow or Do wn Arr ow ke y . The icon on the left above the song length displa y shows the audio destination of speaker[...]

Using A dvanc ed Pho ne Feature s Using the Paging F e a ture Cisco SP A525G and Cis co SP A525 G2 SIP IP Phone User Guide 70 4 Using the Paging Fe a ture Y our IP phone can aut omatically answer pages from other Cisco S P A phone s in the phone syst em. When your phone is paged, the phone emits a series of b eeps , and two-way audio is established[...]

Using A dvanc ed Pho ne Feature s Cust omizing Y our IP Phone Screen Cisco SP A525G and Cis co SP A525 G2 SIP IP Phone User Guide 71 4 Customizing Y our IP Phone S creen Y ou can customiz e your IP phone scr een in the ways described b elow . Changing the IP Phone S creen C ontrast T o adjust the contrast of the IP phone screen: STEP 1 Press Setup [...]

Using A dvanc ed Pho ne Feature s Cust omizing Y our IP Phone Screen Cisco SP A525G and Cis co SP A525 G2 SIP IP Phone User Guide 72 4 C onfiguring the Phone Scre en Saver Y ou can enable your phone screen saver and specif y its appearanc e and the amount of time f or the phone to be idle bef o r e it begins . T o c onfigur e your scr een saver : S[...]

Using A dvanc ed Pho ne Feature s Cust omizing Y our IP Phone Screen Cisco SP A525G and Cis co SP A525 G2 SIP IP Phone User Guide 73 4 Changing the Phone W allpap er Y ou can change the b ack gr ound pictur e on your phone to one st ored in the phone, or t o one on a USB memor y device at tached to the phone. T o use a pictur e from the USB memor y[...]

Using A dvanc ed Pho ne Feature s Using Ring T one s Cisco SP A525G and Cis co SP A525 G2 SIP IP Phone User Guide 74 4 Using Ring T ones Each extension of y our phone can have a diff erent ring tone. T o change a ring tone: STEP 1 Press Setup . STEP 2 Scroll t o User Pref erences and press Selec t . STEP 3 Scroll t o Audio Pr efer enc es and press [...]

Using A dvanc ed Pho ne Feature s Acc essing W ea ther and News on Y our Phone Cisco SP A525G and Cis co SP A525 G2 SIP IP Phone User Guide 75 4 STEP 4 Select the cit y fr om the list of r esults and press Add . T o view weather in a city : STEP 1 In the W eb Applications s cr een, select We a t h e r . STEP 2 W eather inf ormation f or the first e[...]

Using A dvanc ed Pho ne Feature s Configuring Da te and T ime Par amet ers on Y our Phone Cisco SP A525G and Cis co SP A525 G2 SIP IP Phone User Guide 76 4 C onfiguring Da te and Time Parameters on Y our Phone The dat e and time f or your phone normally come from the phone ser ver . However , some date and time paramet ers can be modifie d: STEP 1 [...]

Using A dvanc ed Pho ne Feature s Using Star Co des Cisco SP A525G and Cis co SP A525 G2 SIP IP Phone User Guide 77 4 Using Star C o de s The Cisco S P A525G and Cisc o SP A525 G2 suppor ts star c ode s . These c odes star t with and ast erisk (*) and acce ss supplementar y ser vices . F or e xample, to block your caller ID f or a specific call, di[...]

Using A dvanc ed Pho ne Feature s Re sta r t in g Y o ur Ph on e Cisco SP A525G and Cis co SP A525 G2 SIP IP Phone User Guide 78 4 Re star ting Y our Phone It might be nec es sar y to r e start your phone. For e xample, if the s cr een locks up. T o re s ta r t yo u r p h on e : STEP 1 Press Setup . STEP 2 Scroll t o Device Administration and press[...]

Using A dvanc ed Pho ne Feature s V iewing Phone, Ne twork , and Call Inf ormation Cisco SP A525G and Cis co SP A525 G2 SIP IP Phone User Guide 79 4 Viewing Phone, Net work, and Call Informa tion The Cisco S P A525G and Cisc o SP A525 G2 pr ovide menus t o view status and network inf ormation about your phone. Viewing Produc t Information T o view [...]

Using A dvanc ed Pho ne Feature s V iewing Phone, Ne twork , and Call Inf ormation Cisco SP A525G and Cis co SP A525 G2 SIP IP Phone User Guide 80 4 • IP Address • Subnet Mask • Default Rout er • Primar y DNS • Secondar y DNS • MAC (Hardwar e) Ad dr es s Viewing Phone Line and Ex tension Informa tion T o view phone line and e xtension i[...]

Using A dvanc ed Pho ne Feature s V iewing the W ireless Conne ction Sta tus Cisco SP A525G and Cis co SP A525 G2 SIP IP Phone User Guide 81 4 STEP 3 Scroll t o Per i ph er al S ta tu s and pr ess Sel e c t . Y ou can view the f ollowing inf orm ation: • US B Status • Att endant Console (Attn C ons) Status Viewing the Wireles s C onne c tion St[...]

Using A dvanc ed Pho ne Feature s Advanc ed Menus for T e chnical Suppor t Personnel Cisco SP A525G and Cis co SP A525 G2 SIP IP Phone User Guide 82 4 • CDP • VL AN • VLAN ID • Multicast Addres s Devi ce Admi ni st rat io n: • Fa c to r y R e s e t • Custom R eset • Profile Rule • Call Contr ol Set tings[...]

5 Cisco SP A525G and Cis co SP A525 G2 SIP IP Phone User Guide 83 Using the W eb C onfigurat ion Utilit y Y our Cisco IP Phone provides a web interface f or the phone us er that allows you t o configure some f eatures of your phone by using a web br ows er . Y our phone syst em administrat or can allow you t o view the phone statistics and modif y [...]

Using the Web Configuration Utilit y Logging in to the Phone W eb Us er I nt er face Cisco SP A525G and Cis co SP A525 G2 SIP IP Phone User Guide 84 5 STEP 2 On your PC, open a W eb br owser window . Y our PC must be on the same subnetwork as the phone. STEP 3 Enter the IP addr e ss in the browser address bar . F or e xample, 192. 168. 1 .244. The [...]

Using the Web Configuration Utilit y Configuring Y our Pers onal Addr ess B ook Cisco SP A525G and Cis co SP A525 G2 SIP IP Phone User Guide 85 5 Making the W eb C onfigura tion Utilit y Viewable T o view the phone parameters by using the phone web user int er face, the phone web ser ver must be enable d. Y o ur syst em administr at or might ha ve [...]

Using the Web Configuration Utilit y Configuring Y our Pers onal Addr ess B ook Cisco SP A525G and Cis co SP A525 G2 SIP IP Phone User Guide 86 5 STEP 3 In the Personal Addr es s Book tab, click Add Personal Address Entr y . The entr y menu displa ys. STEP 4 Enter the name, work number , home number , or mobile number f or the new contact . Enter n[...]

Using the Web Configuration Utilit y Configuring V oic e User Par ame ters Cisco SP A525G and Cis co SP A525 G2 SIP IP Phone User Guide 87 5 C onfiguring V oic e Us er Parameters Y ou can configure user parameters in the V oic e User window , Including call f or war ding, do not disturb, and call waiti ng. C onfiguring Call For warding Y ou can f o[...]

Using the Web Configuration Utilit y Configuring V oic e User Par ame ters Cisco SP A525G and Cis co SP A525 G2 SIP IP Phone User Guide 88 5 C onfiguring Supplemen tar y S er vic es Supplementar y Ser vic es controls a number of f eatures that are list e d in the User window that you can enable or disable. T o display the Supplementar y Ser vic es [...]

Using the Web Configuration Utilit y Configuring V oic e User Par ame ters Cisco SP A525G and Cis co SP A525 G2 SIP IP Phone User Guide 89 5 T ex t Mes s ages From a Thir d Par t y ( T ex t Mes s age F rom 3r d Par t y) Use the T e xt Me ss ages From a Thir d Par ty to enable or pr event te xt me ssage s from a thir d par t y fr om displa ying on y[...]

Using the Web Configuration Utilit y V iewing C all His tor y Lis ts Cisco SP A525G and Cis co SP A525 G2 SIP IP Phone User Guide 90 5 Scr een The Screen section c ontro ls phone displa y . Viewing Call Histor y List s T o view Call Histor y Lists: STEP 1 L o g in to the phone web user interface. STEP 2 Choo se the Call H istor y tab. Scr een Sa ve[...]

Using the Web Configuration Utilit y Cr ea ti ng S peed Di als Cisco SP A525G and Cis co SP A525 G2 SIP IP Phone User Guide 91 5 STEP 3 Select a call histor y list t o show from the dro p-down list : • All Calls —All calls placed to and fr om your phone. • Plac ed Calls —Shows inf ormation f or the last 60 numbers dialed from your phone. ?[...]

Using the Web Configuration Utilit y Configuring W i-Fi Cisco SP A525G and Cis co SP A525 G2 SIP IP Phone User Guide 92 5 C onfiguring Wi-F i The Cisco SP A525 G and Cisc o S P A525 G2 phone suppor ts a direct connection to the wire les s network . Y ou can configure your W i-F i c onnection from the phone web user int er face. See C onnec ting Y o[...]

Using the Web Configuration Utilit y Configuring Blue tooth Cisco SP A525G and Cis co SP A525 G2 SIP IP Phone User Guide 93 5 Creating a Wi-F i Profile Y ou can creat e up to thr e e wire les s pr ofiles. T o creat e a wireless profile: STEP 1 In the Wi-F i tab, verify Wi -Fi Pro fi le is sele ct ed in the Wi-Fi Devic e menu. STEP 2 T o add a pr of[...]

Using the Web Configuration Utilit y Upgrading F irmwar e Cisco SP A525G and Cis co SP A525 G2 SIP IP Phone User Guide 94 5 STEP 4 Click Sear ch Bl uet ooth De vices . When f ound, your device appears in the Bluet ooth Devi ce List. STEP 5 Select the devic e. STEP 6 Enter y our PIN. STEP 7 Click Submit All Changes . Blueto oth Pr ofiles If you ha v[...]

Using the Web Configuration Utilit y Upgrading F irmwar e Cisco SP A525G and Cis co SP A525 G2 SIP IP Phone User Guide 95 5 STEP 5 Click Submit . The firmware is installed and your phone r eb oots .[...]

A Cisco Small Busines s IP Phone SP A 525G/S P A 525 G2 User Guide (SIP) 96 Wher e to Go F rom Her e Cisco provides a wide range of r esources to help y ou and your cust omer obtain the full benefits of the Cis co SP A525 G or Cisco S P A525 G2. Suppor t Cisco Small Busine ss Suppor t Communit y w w w .cis co.com/ go/ smallbizsuppor t Cisco Small B[...]

Where to Go F rom Her e Cisco Small Busines s IP Phone SP A 525G/S P A 525 G2 User Guide (SIP) 97 A Ci sco S ma ll B us in ess Cisc o P ar tner Central f or Small Busine ss (Par tner Lo g in R e q ui re d ) w w w .cisc o.com/web/par tners/ sell/smb Cisco Small Business Home www . c i sco .c om / sm b[...]

Power Adap ter Sta temen t Cisco SP A525G and Cis co SP A525 G2 SIP IP Phone User Guide 98 B Power Adapter St a temen t This pr oduct is intended t o be supplied by a Listed Dir ect Plug-In P o wer Unit marked “Class 2" or Listed Adapter mark e d “L.P .S.” (or “Limit e d P ower Source”) and rated fr om +5V d c, 2A minimum. FC C and I[...]

F CC and IC Statemen t Cisco SP A525G and Cis co SP A525 G2 SIP IP Phone User Guide 99 B IMPOR T ANT NOTE FCC Radiation Exposure Statement: This equipment complies with FCC radiation exposure limits set f or th f or an uncontrolled en vir onment . This equipment should be installe d and operated with minimum distance 20 cm bet ween the radiator &am[...]