Citizen Systems CD-S500 Series manual

CD-S500 Series CD-S500a User's Manual DOT MA TRIX PRINTER[...]

2 T able of C ont ents COMPLIANCE ST A TEMENT F OR EUR OPEAN USERS ............................................................... 3 FCC COMPLIANCE ST A TEMENT FOR AMERICAN USER S ...................................................... 3 EMI COMPLIANCE ST A TEMENT FOR CANADIAN USER S ...................................................... 4 ET A T DE[...]

3 COMPLIANCE S T A TEMENT F OR EUR OPEAN USER S CE marking show s conformit y t o the following crit eria and provisions: Low V oltage Dir ectiv e (7 3/2 3/EEC)/EN60 9 5 0 EMC Directiv e (8 9/3 3 6/EEC)/EN5 5 0 2 2, EN5 5 0 2 4, EN6 1 000-3-2 & EN6 1 000-3-3 FCC COMPLIANCE S T A TEMENT FOR AMERICAN USER S This equipment has been t est ed and fo[...]

4 EMI COMPLIANCE S T A TEMENT FOR CANADIAN USER S This Class A digit al appar a tus complies with Canadian ICES-00 3. This equipment gener at es and uses r adio frequency ener gy and if not installed and used pr operly , that is, in strict accor dance with the manufacturer's instructions, ma y cause int erference to r adio and t elevision r ec[...]

5 ET A T DE CONF ORMITE EMI A L ’US A GE DES UTILIS A TEUR S CANADIENS Ce t appar eil numérique de la cla sse A e st conforme à la norme NMB-00 3 du Canada. Cet équipment produit et utilise l’éner gie à r adiofr équences et s’iln’est pas inst allé e t utilisé corr ectment, c’esst à dir e en accor d strict a vec les instructions d[...]

6 Impor tant Safe t y Instruc tions • R ead all of these instructions and sa ve them for lat er refer ence. • F ollo w all warnings and instructions mark ed on the pr oduct. • Unplug this pr oduct fr om the wall outlet befor e cleaning. Do not use liquid or aer osol cleaner s. Use a damp cloth for cleaning. • Do not use this pr oduct near w[...]

7 • The main plug on this equipment must be used to disconnect mains pow er . Please ensure that the socket outlet is installed near the equipment and shall be easily accessible. • Unplug this product from the wall outlet and refer servicing t o qualified service personnel under the follo wing conditions: A. When the pow er cord or plug is dama[...]

8 Indicat es a situation which, if not observed and handled pr operly , could result in death or serious injury . Indicat es a situation which, if not observed and handled pr operly , could r esult in injury . S AFETY INS TR UCTIONS which must be stric tly observ ed ! • T o pre v ent personal injur y or propert y damage, the follo wing shall be s[...]

9 W arning Nev er perform the following. If no t a voided, these ma y cause damage or tr ouble to the print er or cause the print er to ov erheat and r elease smoke and cause burns or an electrical shock. If the print er is damaged or is malfunctioning, be sur e t o turn the print er off immediat ely and remo ve the pow er cord from the outlet, the[...]

10 • Prior t o oper ation, r ead the safet y instructions carefully and observ e them. • Do no t dr op or put for eign mat ter such a s clips and pins int o the printer . This ma y cause pr oblems. • Be careful when moving or carrying the print er . Dropping the print er may cause injury or pr opert y damage. • If this print er is accidenta[...]

11 Caution • Prior t o oper ation, read the safe t y instructions carefully and observ e them. • Do not use or st or e the print er near fire, ex ce ssive moistur e, in direct sunlight, near an air conditioner or heat er or other source of unusually humidit y or ex cessive dust. • Do not place the printer where chemical r eactions occur , suc[...]

12 Chapt er1 Introduction Thank you very much for pur chasing the Citizen Dot Matrix Print er CD-S5 00 series. This printer is a do t matrix print er dev eloped for use with various kinds of dat a communication t erminals, POS terminals, and kitchen print ers. It can be used for a wide r ange of applications thanks to it s rich selection of functio[...]

13 Models in this series ar e identified b y the following model naming method. CD-S - Model name 5 00 : Standard model 5 0 1 : Built -in auto cut ter model 5 0 3 : Built -in aut o cut ter and r e winder model P ow er source t ype A: AC adap t er t ype S : Built -in AC adap t er t ype Int erface P A : P ar allel IEEE1 2 8 4 compatible RS : Serial R[...]

14 Chapt er1 Introduction Examples of models  Standar d model (A C Adapt er type)  Aut o cutt er and re winder equipped model (A C Adapt er t ype) CD-S5 00A  -  -  Explanation of models  Standar d model (Built -in A C adapt er type)  Aut o cut t er equipped model (Built -in A C adapt er type)  Aut o cut ter equip[...]

15 Check to mak e sure that the following accessories are included with your printer . Checking the Acce ssories  Print er: 1  AC adap ter t ype  Built -in AC adap t er t ype * The AC adapt er is set inside the A C adapt er case. Introduction  A C adapt er  P ow er cor d  Ribbon casset t e  P artition  Sample roll paper  [...]

16 Chapt er2 Names and F unctions of Parts Rear connect ors (see page 1 9) Rear connect ors (see page 1 9) 1 2 3 4 5 6 Oper ation panel (see page 1 8) 7 1 2 3 4 5 6 Oper ation panel (see page 1 8) 1 P aper check window It can be used t o check the amount of paper left on the roll. 2 R ear cov er It can be opened t o set or to replace a paper r oll.[...]

17 Int erior 1 Plat en unit In the st andard and aut o cut ter equipped models, it is combined with 8 the auto cut ter . 2 Paper cut bar It is used to cut the paper manually . 3 Plat en open lev er It is a lever used t o open the plat en unit on the re winder equipped model. Open the plat en unit by pulling it t owar ds you. 4 Print head cov er 5 R[...]

18 Chapt er2 Names and F unctions of Parts Oper a tion P anel 1 PO WER LED (Gr een) It is lit when the po wer is supplied. When maint enance mode is set or there is an err or indication, it is either lit or flashing. 2 P APER OUT LED (Orange) It is lit in paper out status. When maint enance mode is set or there is an err or indication, it is either[...]

19 R ear Connect or s 1 Int erface connect or It is connect ed t o either a serial (RS2 3 2C) or par allel (IEEE1 2 8 4) interface cable. * A USB int erface replaced by a serial or par allel int erface will be a v ailable as a factory option. 2 Dr aw er kick connector It is connect ed t o a cable from the dr a wer . 3 P o wer sour ce connector It i[...]

20 Chapt er3 Preparing the Print er Connecting the Int erface Cable T urn off the pow er t o the printer and insert the connector s being careful about their orienta tion. C onnec tions  Alwa ys hold the connect or when pulling out a cable.  Install the int er face cable so that it will not be caught on your shoes etc.  Connecting the seri[...]

21 Connecting the Dra wer Match the t op and bo t tom of the dr aw er kick connector with the cable t erminal and insert it firmly until y ou hear a click. See page 4 8 for det ailed specifications of the int erfaces. Preparing the Print er Dr a wer kick cable  Connect only a specialized dr a w er . (Do not connect a telephone line.)  Output [...]

22 Chapt er3 Preparing the Print er Connecting the P ow er 1 . Mak e sure that the print er pow er switch is set t o OFF . 2 . If your printer is an A C adapter t ype, insert the AC adapter cable connect or with its flat side upw ards into the pow er connector on the rear surface of the print er . If y our printer is a built -in A C adapt er type, [...]

23 This printer can be inst alled horizontall y or verticall y and can be wall mount ed. But according t o the model you are using, ther e ma y be re strictions on how it is installed. Refer t o the following t able. Horizontal V er tical W all Mount St andar d model (A C adapt er t ype) Y es No Y es* 2 St andar d model (Built -in A C adapt er t yp[...]

24 Chapt er3 Preparing the Print er 1 2 3 4 5 6 P aper near end sensor When installed vertically and wall hung When installed horizont ally Change the sensor loca tion accor ding t o the wa y the print er is installed and the int erior diamet er of the r oll paper y ou are using. R eferring to the follo wing table, set it at a location suit ed t o [...]

25 The printing dot line columns ar e changed as follow s b y set ting the “P aper Width” of the roll paper used, the “Line Columns,” and the “F ont Select” in Soft SW Set ting Mode. F or det ails about set ting, see Soft SW Set ting Mode (page 3 5). When set ting P aper W idth of 7 6.2mm Paper width: 76.2mm When Line Columns 40/33 are [...]

26 Chapt er3 Preparing the Print er When set ting Paper W idth of 69.5mm When set ting P aper W idth of 5 7 .5mm Paper width: 76.2mm Paper width: 69.5mm Right offset: 40 dots When Line Columns 40/33 are selected: 360 dots When Line Columns 42/35 are selected: 346 dots Paper feed direction Paper width: 76.2mm Paper width: 57.5mm Right offset: 100 do[...]

27 Inst alling the Ribbon Ca sset t e 1 . Open the front cov er of the printer . Insert y our finger s int o the dents at opposit e ends of the fr ont cov er t o open it with both hands. 2 . T urn the ribbon casset te knob in the direction sho wn b y the arrow t o full y stre tch the ribbon. 3 . Insert the casset te into the printer until a click i[...]

28 Chapt er3 Preparing the Print er The following ar e the t ypes of roll paper that can be used b y this printer . T ypes: 1P roll paper 2P cop y r oll paper (1 original + 1 cop y) 3P cop y r oll paper (1 original + 2 copies) (2P and 3P cop y roll paper are only usable on models equipped with auto cut t er and rewinder .) P aper widths: 7 6.2 ( ±[...]

29 3 . Place the roll paper and pull the end of the r oll paper dir ectly to w ards y ou as sho wn in the figur e. Hold the cent er of the r oll paper t o pull it a s str aight a s possible so tha t one of the side s of the paper does not slacken. 4 . Maintaining tension in the r oll paper , firmly close the rear cov er until you hear a click. P ap[...]

30 Chapt er3 Preparing the Print er Installing R oll P aper Installa tion Method Aut o Cut t er and R e winder Equipped Model 1 . Pull the r ear cov er open le ver tow ards y ou to open the r ear cover . 2 . Then pull the platen open lever t ow ar ds you t o open the platen unit. 3 . Set the at tached partition in place if the copy roll paper you a[...]

31 4 . After remo ving the re winder shaft, install the cop y r oll paper and pull the end of the roll paper str aight t owar ds you for about 3 0cm as shown in the figure. Hold the center of the roll paper t o pull it as str aight as possible so that one of the sides of the paper doe s not slack en. 5 . Maintaining light tension in the cop y r oll[...]

32 Chapt er3 Preparing the Print er 7 . Being careful not to le t the copy r oll paper set on the re winder shaft slack en, place the roll paper in the groo v es on bo th sides. T urn the flange on the r e winder shaft in the dir ection shown by the arro w and mak e sur e tha t the cop y roll paper ro ta tes with the r ewinder shaft. 8 . With the o[...]

33 Preparing the Print er Oper ation when the fr ont cov er is opened and closed Opening: During printing, the printing st ops and if it is in r ed printing st a tus, the ribbon is switched to the black ribbon sta tus, move s to the centering location, and becomes the condition you can replace the ribbon casset te. Closing: If it wa s r ed printing[...]

34 Chapt er4 Maintenance Mode Maint enance Mode T ypes of maint enance mode Ther e are the follo wing four type s of maint enance mode. Each mode is select ed accor ding t o the n umber of times the FEED switch is pr essed fr om maint enance mode.  HEX Dump Mode: Pre ss the FEED switch 0 times and r eopen and close the front co ver .  Soft SW[...]

35 Soft SW Set ting Mode Set ting the mode 1 . If the FEED switch is pressed once in maint enance mode (POWER LED is flashing), the PO WER LED and P APER OUT LED start flashing. 2 . If the fr ont cov er is r eopened and closed in this sta tus, the PO WER LED and P APER OUT LED stop flashing t o and remain lit, and aft er the title and top it ems ha[...]

36 Chapt er4 Maintenance Mode <Soft-Switch Setting> Press Feed Change PARM. Press Feed For 2S Next Item F.Cover Open/Close Save & Exit <Soft Control-SW>-------------------- Command Type –EPSON Number of Col. –40/33 Font Select –7 × 9 Paper Plies –OFF Paper End –ENB Paper Near-End –ENB Slashed Zero –OFF Print Direct. ?[...]

37 Set ting Mode T able  Soft Contr ol-SW Maint enance Mode Set item Initial value Setting value Remarks Command Type EPSON EPSON STAR CBM1 CBM2 Number of Col. 40/33 40/33 42/35 Font Select 7x9 7Ω9 9Ω9 Paper Plies OFF OFF 2P 3P Paper End ENB ENB DIS Paper Near-End ENB ENB DIS Slashed Zero OFF OFF ON Print Direct. BI-DIR BI-DIR UNI-DIR Auto L[...]

38 Chapt er4 Maintenance Mode Soft SW Set ting Mode Buffer Size 4k 40byte 4Kbyte Init Signal ENB E NB DIS Buzzer ON ON OFF Baud Rate 19200 19200 9600 4800 2400 1200 Data Length 8 bit 8 bit 7 bit Parity Bit NONE NONE EVEN ODD Stop Bit 1 bit 1 bit 2 bit Protocol DTR DTR X-ON-OFF Paper Width 76.2 76.2 69.5 57.5 Set item Initial value Setting value Rem[...]

39 Initial F ac t ory Shipping Mode Set ting the mode 1 . Pre ssing the FEED switch t wice in maintenance mode (PO WER LED is flashing) causes the POWER LED, P APER OUT LED, and the ERR OR LED t o begin to fla sh. 2 . Reopening and closing the front co ver in this st atus switches the POWER LED, P APER OUT LED, and the ERR OR LED from fla shing t o[...]

40 Chapt er4 Maintenance Mode Cut P osition Adjustment Mode Set ting the mode 1 . Pre ssing the FEED switch 3 times in maint enance mode (PO WER LED is flashing) cause s the PO WER LED and the ERR OR LED to begin t o fla sh. 2 . R eopening and closing the fr ont co v er in this st atus switche s the PO WER LED and the ERR OR LED from flashing to co[...]

41 • There ar e no RS2 3 2C communication err or or front cov er opened/closed det ection indicat or s. • If the buzzer set ting is OFF in Soft SW Set ting Mode, the buzzer does not sound. : Lit, : Off When this print er malfunctions or jams e tc., the t ype of problem is indicat ed by a buzzer and b y lit or flashing LED on the oper ating pane[...]

42 Chapt er4 Maintenance Mode Clearing a P aper Jam Clearing method 1 . T urn off the po w er and open the r ear cov er . If the rear co ver cannot be opened When ther e is a cut ter problem, the print er ma y st op with the cut t er blade pro truding so that pre ssing the FEED switch fails t o clear the err or . When this happens, re st ore the cu[...]

43 When there is tr ouble with this print er , tak e action to clear up the tr ouble accor ding t o the following t able. If this action does not clear up the trouble, notify the dealer where y ou pur chased the printer or service per sonnel. T r ouble Shooting Maint enance Mode Symptom Check Action Paper jam Rear cover does not open Ribbon does no[...]

44 Chapt er5 Appendixe s Specifications Printing mode Serial impact dot matrix Printing direction Bi-directional Head pins 9 pins ( φ : 0.3mm, Pin interval; 1/72inch) Printing line number Paper width of 76.2mm 40/42 or 33/35 lines Paper width of 69.5mm 36/30 or 38/31 lines Paper width of 57.5mm 30/25 or 31/26 lines 200/400 dots (full dot/including[...]

45 Appendix es Merits Clamshell type Auto cutter function (full cut/partial cut) Rewinder function Black mark sheet compatible Copy (2P/3P) paper compatible DKD (Drawer Kick Driver) function ASB (Auto Status Back) function Power CD-S500A type Input: DC24V, 1.0A CD-S500S type Input: AC100V–240V, 0.55A–0.35A, 50/60 Hz Power consumption: 24W Exter[...]

46 Chapt er5 Appendixe s Specifications 10 Environmental temperature (°C) 0 35 50 90 50 Printer weight Standard model: 2.20kg Auto cutter equipped model: 2.30kg Auto cutter and rewinder equipped model: 2.45kg But these exclude the AC adapter, AC case, ribbon, and paper. Environmental conditions During operation: Temperature 0 to 50°C Humidity 10 [...]

47 P aper Use the follo wing printing paper in or der t o maintain printing qualit y and stabilize paper feeding. Appendix es Roll paper Paper width: 76.2 ± 0.7mm (3 ± 1/36 inch) 69.5 ± 0.6mm (3 ± 1/36 inch) 57.5 ± 0.5mm (2.26 ± 0.02inch) Roll diameter: φ 30mm to φ 83mm Core diameter: Interior diameter φ 10 mm, exterior diameter φ 27mm or[...]

48 Chapt er5 Appendixe s Serial (R S2 3 2C) int erface  Pin assignment Host Reception buffer 40/4K 16/512 bytes 8/1536 bytes XON XOFF Overrun/Buffer size: 16/512 bytes XOFF cancel size: 8/1536 bytes Printer 1F G 2 TXD 3 RXD 4 RTS 6 DSR 7S G 20 DTR 1F G 2 TXD 3 RXD 4 RTS 5 CTS 6 DSR 7S G 20 DTR  Connection with HOST  Buffer F ull Contr ol I[...]

49 P ar allel (IEEE1 2 8 4) Interface PIN No. Dir ection F unction Compa tibilit y Mode Nibble Mode Byte Mode 1 Input *Strobe HostCLK HostCLK 2 Input/Output Dat a0 Data0 Dat a0 3 Input/Output Dat a1 Data1 Dat a1 4 Input/Output Dat a2 Data2 Dat a2 5 Input/Output Dat a3 Data3 Dat a3 6 Input/Output Dat a4 Data4 Dat a4 7 Input/Output Dat a5 Data5 Dat a[...]

50 Chapt er5 Appendixe s  T iming when po w er is on  INIT signal timing ∗ RESET A B SELECT BUSY ∗ ACK ∗ INT ∗ F AUL T BUSY ∗ ACK A : More than 1 6 µ s B : Less than 2 00 µ s Dr a w er Kick -Out Interface  Pin assignment PIN No. Direction F unction 1 – Fr ame GND 2 Output Dra wer Kick -out Signal 1 3 Inout Dr awer Open/Close [...]

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Japan CBM Corporation CBM Bldg., 5-68-10, Nakano Nakano-ku, T okyo 164-0001 T el: (+81-3) 5345-7540 Fax: (+81-3) 5345-7541 NJ74902-00 Printed in China[...]