Citizen Systems CL-S700 manual

CL-S700 Thermal T ransfer Barcode & Label Printer U SER'S M ANUAL[...]

2 CONTENTS Befor e Oper a tion INTR ODUCTION -------------------------------------------------------------------- 3 COMPLIANCE ST A TEMENT FOR EUR OPEAN USER S ----------------------------- 4 FCC COMPLIANCE ST A TEMENT FOR AMERICAN USER S ----------------------- 4 EMI COMPLIANCE ST A TEMENT FOR CANADIAN USER S ------------------------ 5 ET A T DE C[...]

3 ❚❚❚ Main Features ❚❚❚ <Easy Access - Easy Operation> The printer is designed for all da y-t o-da y oper ations to be accessible from the fr ont of the print er so there is no need t o mo ve it ems near to the print er for access for media loading. <Hi-Open TM printer case> The main print er’ s ca se lifts dir ectly up wa[...]

4 COMPLIANCE S T A TEMENT FOR EUR OPEAN USER S CE marking show s conformit y t o the following crit eria and pr ovisions: Low V oltage Directiv e (7 3/2 3/EEC)/EN60 9 5 0-1 EMC Directive (8 9/3 3 6/EEC)/EN5 5 0 2 2, EN5 5 0 2 4, EN6 1 000-3-2 & EN6 1 000-3-3 This product has been t est ed under EN ISO 7 7 7 9 and has an acoustic lev el output n[...]

5 EMI COMPLIANCE S T A TEMENT F OR CANADIAN USER S This Class A digital appar atus complie s with Canadian ICES-003. This equipment gener at es and uses r adio fr equency ener gy and if not inst alled and used properl y , that is, in strict accor dance with the manufacturer's instructions, ma y cause interfer ence t o r adio and t elevision r [...]

6 IMPOR T ANT S AFETY INS TR UCTIONS • Read all of the se instructions and sa ve them for lat er r eference. • F ollo w all warnings and instructions mark ed on the product. • Unplug this pr oduct from the wall outlet before cleaning. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning. • Do not use this product near wa ter[...]

7 NO TICE • Befor e use, be sur e to read this manual. And keep it handy for reference when needed. • The cont ents of this manual ma y change without prior notice. • R eproduction, tr ansfer , or transmission of the cont ents of this manual without prior consent is strictl y prohibit ed. • W e are not liable for an y damage r esulting from[...]

8 Indicat es a situation which, if not observed and handled pr operly , could r esult in dea th or serious injur y . Indicat es a situation which, if not observed and handled pr operly , could r esult in injury . S AFETY INS TR UCTIONS which must be stric tly observ ed ! Caution • T o pre vent per sonal injury or property damage, the follo wing s[...]

9 • Prior t o oper ation, r ead the safet y instructions carefully and observ e them. • Do not dr op or put foreign ma t t er such as clips and pins int o the print er . This ma y cause pr oblems. • Be car eful when moving or carrying the print er . Dr opping the printer ma y cause injury or pr operty damage. • Mak e sure if you open the to[...]

1 Se tup 10 Confirma tion of Car t on Cont ent s Not e: The empt y cart on and packing mat erials should be stor ed for futur e shipping of the print er . Remo ving the P acking Mat erial The printer is shipped with adhesiv e t ape in place to hold the t op cov er closed. Simply remo ve the tw o pieces of tape on either side of the t op cov er . Th[...]

11 Setup P ar t Name s and F unc tions Inside the print er 1 3 4 5 2 Operation Panel (p.15) 1 T op cov er Is opened vertically t o set media or ribbon. 2 Oper ation panel This is used t o make changes and adjustments t o the printer and its configur ation. 3 T op cov er window The amount of ribbon and media remaining can be check ed through this wi[...]

1 Se tup 12 2 3 1 P ar t Names and F unctions 1 Ribbon holder It is used t o at t ach the ribbon and paper core. 2 Media holder guide This guide is mov ed horizontall y to ma tch the media size. The guide can be sliding it from the holder bar . 3 Media holder bar The media is supported b y the media holder bar when installed in the printer .[...]

13 Setup P ar t Names and F unctions 1 Media thickness adjustment scr ew It is adjust ed to match the thickne ss of the media. 2 Media width adjustment indicat or 3 Media width adjustment knob It is adjust ed to ma tch the width of the media. 4 Media thickness adjustment indica tor 5 Head open lev er The head unit can be raised to install media by [...]

1 Se tup 14 2 3 5 1 6 7 8 4 P ar t Names and F unctions 1 Thermal printhead This is the printhead. Av oid t ouching this with your fingertips and lea ving gr ease or dirt on the printhead surface. 2 Sensor arm The media can be installed by r aising this arm. The media can be held in place b y low ering this arm. 3 Adjustable (r ear) sensor Det ects[...]

15 Setup P ar t Names and F unctions Oper ation P anel POWER ERR OR FEED STOP MENU P AUSE 1 2 4 5 3 6 7 1 L CD display This display s the oper a tional status of the print er . 2 PO WER LED This is lit when the printer po wer is on. (gr een) 3 ERR OR LED This is lit or flashe s when the print er is in an alarm or err or st atus. (or ange) 4 FEED k [...]

1 Se tup 16 P ar t Names and F unctions 2 3 4 1 5 R ear V iew 1 P ar allel interface (C entronics par allel or IEEE1 2 8 4) This receiv es parallel tr ansmission of data from a host comput er . 2 Serial int erface (RS2 32C) This receiv es serial tr ansmission of dat a fr om a host comput er . 3 USB int erface This receiv es USB tr ansmission of dat[...]

17 Setup Connection t o P o w er 1. The po wer switch is located on the front of the print er rece ssed below the control panel. Check that the pow er switch is turned OFF . 2. Insert the pow er cord in t o the inlet on the print er . 3. Insert the plug of the pow er cord in the A C outlet. Caution Use an A C outlet that accept s a three-pr onged p[...]

1 Se tup 18 Connection t o a Comput er This product ha s three int erfaces that can be used t o r eceive printing da ta: a serial port (RS2 3 2C), par allel port (IEEE1 2 8 4, Non-L. P . S.), and a USB port (USB1.1). A n op tional internal ne tw ork int erface can be added by y our dealer . T o connect the cable, proceed as follow s: 1. T urn OFF b[...]

19 Print er Oper ation P o w er ON/OFF T urning on the po wer 1. The pow er switch is convenientl y locat ed at the front of the printer for ea sy access during normal oper ation. It is in the rece ss underneath the control panel so it cannot be accidentally oper at ed by mistak e. 2. The POWER LED is lit. T urning off the po w er 1. T urn off the [...]

2 Print er Oper ation 20 1 P A USE k ey: T empor arily pauses printing • When this ke y is pushed once, the L CD indicat es "P ause" and the print er t empor arily pauses. • When it is pushed during printing, the printer pauses aft er the label currentl y being printed is issued. Pr essing the k ey a second time se ts the printer &quo[...]

21 Print er Oper ation LED F unc tions 1 PO WER LED It light s up when print er po wer is turned on. (green) 2 ERR OR LED This is lit or flashes when the printer is in error st atus. (or ange) T able of Alarm and Err or Indications In addition to normal oper ating mode, when an abnormal condition is det ect ed in the print er , an alarm sounds and [...]

2 Print er Oper ation 22 Set ting the Media Media Sizes The position of label and t ag media is sensed b y either a tr anspar ent sensor or a reflectiv e sensor . T r ansparent sensor: Det ects the gaps be tw een label media and notches of t ag media Reflectiv e sensor: Det ects the black mark A C I I G H D K K F E B J L N M Notch detection Black m[...]

23 Print er Oper ation * Use a tr ansparent sensor for label media gaps and media with black marks. * Use a tr ansparent sensor for fan fold media. * If the label pitch is 1 inch or less, se t the Small Media Adjustment menu to ON and match it t o the label that uses the v alue of the Small Media Length menu. Menu Setting Table (p.37) Minimum value[...]

2 Print er Oper ation 24 Media holder bar Media holder guide Sensor arm Lar ge blue-head open lever Sensor arm open lev er Head unit 2. Firstl y , slide the tw o black plastic par ts of the media holder assembl y together . Ensur e correct alignment of the guide with the bar as it can only be inst alled in one direction. 3. Slide the roll of media [...]

25 Print er Oper ation Set ting the Media 4. Set the media roll and media holder in t o the print er as sho wn abov e. It is advisable t o pull a length of media forwar ds and through the mechanism r eady for la ter positioning. 5. Mov e the media r oll so it is t ouching the left side of the housing. Then slide the black mov able media guide so it[...]

2 Print er Oper ation 26 2. Install the unused ribbon and holder in t o the rear ribbon drive unit. The splines on the ribbon drive gear mechanism engage with the end of the ribbon holder . 1 2 Set ting the Ribbon The following kinds and size s of ribbons can be used. T ypes ...................................................... Inside w ound and o[...]

27 Print er Oper ation 3. Push the lar ge blue head-open lev er t o r elease the head unit. Pull out the ribbon from the bot t om of the head unit to the ribbon winding side. 4. Using tape etc., fix the ribbon tha t you ha ve pulled out on the ribbon holder on which the paper cor e has been set and wind it on the ribbon holder . Winding side ribbon[...]

2 Print er Oper ation 28 6. Lo wer the head unit back down to the closed position. Push the head close knob firmly to close and lock the mechanism. The mechanism is only lock ed correctl y when you head a “click” . If the ribbon is wrinkled, push the FEED ke y until the wrinkles disappear . If the wrinkles do not disappear or if it slips, perfo[...]

29 Print er Oper ation Mode Set tings HEX Dump Mode  When using label media T urn on print er po wer while pushing the ST OP ke y . If the PO WER LED is lit and the L CD indicat es "Hex Dump Mode" and "Label Media", r elease the ST OP ke y , and then the printer ent ers HEX DUMP mode.  When using continuous media T urn on [...]

2 Print er Oper ation 30 Self Print Mode P erforming a self t est print is an easy w a y t o check on the st at e of print er set tings and printing qualit y . Inst all the media as e xplained in “Inst alling the Media” and then oper at e the print er as follow s.  Case of label media T urn on printer pow er while pushing the FEED ke y . Whe[...]

31 Print er Oper ation Menu Setup Mode If the MENU ke y is pr essed while the printer is in the On Line R eady sta te, the print er ent er s men u setup mode. In this mode, the print er's configur a tion can be changed using the oper ation panel. During menu se t ting mode, the L CD indicat es the current menu se t tings and the ke y function.[...]

2 Print er Oper ation 32 Mode Set tings Example of changing a menu This is an e xplanation of the method of changing the set value of print darkness fr om “1 2” t o “1 4” in a case wher e the main menu is “P age Setup” and the sub menu is “Print Darkness” . 1. Entering Menu Setup Mode. Ensure L CD displa ys “On Line R eady” . Th[...]

33 Print er Oper ation Mode Set tings 2. Entering Sub menu. Pr ess the 3 k ey . The curr ently set item, “Print Speed” , is display ed. P age Setup Print Speed Exit Enter The following ar e the functions of each ke y . 5 k ey: displa y s the pre vious sub menu ∞ ke y: displa y s the next sub menu 3 ke y: displa y s the values se t by the sele[...]

2 Print er Oper ation 34 Mode Set tings 6. Sav e the changed value permanently . Unless y ou perform the follo wing sav e opera tion, the ne w set ting value will be lost when y ou turn off the print er . T o Sav e Changes 1 Pr ess the 2 ke y twice t o displa y the message “Sa v e Set tings No-Discar d” . 2 Pre ss the 5 k ey or the ∞ k e y to[...]

35 Print er Oper ation Machine Information Model Number : CL-S700 Boot V ersion : **** ROM V ersion : ******** ROM Date(DD//MM//YY) : XX/XX/XX ROMCheck Sum : **** Head Check : OK Print Counter : 0002.234km Service Counter : 0002.234km Sensor Monitor : 1.50V Option Interface : None Current Menu Setting [PageSetup Menu] Print Speed : 7 IPS Print Dark[...]

2 Print er Oper ation 36 Mode Set tings Global Configur ation Set s The print er can stor e three se ts of configur ation set tings that can be recalled quickly and easil y . Each “Config Set” (1, 2 or 3) can cont ain complet ely different configur a tion set tings for all menu par ameter s. F or e xample, “Config Set 1” could be config - u[...]

37 Print er Oper ation Menu Set ting T able Page Se tup Menu - allow s you t o change set tings rela ted t o the media or print qualit y . Sy stem Setup Men u - allo ws y ou to change se t tings for the print er hardw are and ba sic control s yst ems. After Print Menu - changes how the print er r eacts after the label ha s been printed. Interface s[...]

2 Print er Oper ation 38 Mode Set tings [Datamax Emulation] T op Menu Sub Menu Default Menu Remarks Metric/Inch Inch Inch Sets the unit s. [Metric/Inch Sel] mm Max Media Length 1 0.00 inch 1.00 t o 5 0.00 inch Sets the maximum media length. [Max Media Len] 2 5 4.0 mm 2 5.4 t o 1 2 7 0.0 mm Set tings Lock Off On Pre vents a command changing the se t[...]

39 Print er Oper ation T op Menu Sub Menu Default Menu Remarks Menu Ke y Action Ent ers Menu Enter s Menu Sets the menu ke y action. R epeat Last Set Enters Men u: R epeat Last One Enter s the menu setup mode. Repea t Last Set: Repeat s the number of copies. Repea t Last One: Last one is issued only for the final page. In the case of a count, aft e[...]

2 Print er Oper ation 40 T op Menu Sub Menu Default Menu Remarks F act ory Default No Y e s Initialize s the set values of the configur ation No set t o the stat e when the unit wa s shipped from the fact ory . Hex Dump No Y es Sets the he x dump mode. No Serial Monitor – – Display s the sta te of the serial int erface. Aut o Calibration See Th[...]

41 Print er Oper ation 7 Zebr a Emulation Mode Set tings [Zebr a Emulation] T op Menu Sub Menu Default Menu Remarks P age Setup Print Speed 7 IPS 2 to 1 0 IPS Printing speed set ting. Print Darkness 1 2 00 t o 30 Adjusting print darkness. Darkness Adjust 00 -1 0 to 1 0 Fine adjustment of darkne ss commands. [Darkness Adj] Print Method TT TT (Therma[...]

2 Print er Oper ation 42 T op Menu Sub Menu Default Menu Remarks Emulation Select DM4 DM4 Select s DataMax/Zebr a compatibilit y [Emulation Sel] DMI DM4: DataMax 4 00 DPP DMI: Dat aMax IClass ZPI2 DPP: Dat aMax Prodigy Plus ZPI2: Zebr a 2 8 44Z Emulation Aut o On On Set ting emulation (Dat amax/Zebra) aut o Det ect Off det ection. [Emulation Aut o][...]

43 Print er Oper ation T op Menu Sub Menu Default Menu Remarks RS-2 3 2C Parit y None None Set ting the communication parit y for the Odd serial int erface. Even RS-2 3 2C Length 8 bits 8 bits Set ting the charact er length for the serial 7 bits interface. RS-2 3 2C Stop bit 1 bit 1 bit Set ting the stop bit for the serial int erface. [RS-2 3 2C St[...]

2 Print er Oper ation 44 Quick Setup of the Print Me thod The print method (thermal tr ansfer method/dir ect thermal method) can be set using oper ation panel in addition t o menu se t ting mode. Set ting me thod K eep the MENU ke y held down. Each time the P A USE ke y is pushed, the print er switches bet ween thermal tr ansfer mode and direct the[...]

45 Print er Oper ation Emulation Aut o-Det ec tion Ordinaril y emulation switching is conducted in the Menu Setup mode. How ev er , switching can also be conduct ed using the Emulation Auto- Det ection function outlined below . The following message is displa yed on the LCD when the Zebr a emulation (ZPI2) command is det ect ed during Datamax emula[...]

3 Print er Adjustment s 46 Sensor Adjustment s and Calibr ation The sensing level of both the tr anspar ent (see thru) and reflectiv e sensor s is adjust ed separa t ely and independently . Fir stly , the sensor t ype must be select ed using the Sensor Method Selection shown below . Then the adjustment and calibr ation of the sensor can be made. Th[...]

47 Print er Adjustment s Adjusting the T r ansparent sensor 1. The transpar ent sensor is selected. 2. Install only the liner media (label backing paper) with the label media r emov ed so that it will pa ss be tw een the platen roller and the media sensor . (Be car eful that media with black marks doe s not pa ss the media sensor .) Then close the [...]

3 Print er Adjustment s 48 Adjusting the R eflec tive sensor 1. The reflectiv e sensor is selected. 2. W ith the r eflective sensor selected, install the label media so that it is be tw een the plat en roller and the media sensor . Be car eful that black mark and media gap do not pass the media sensor . Then close the sensor arm and the printhead. [...]

49 Print er Adjustment s Media Thickne ss Adjustment The print er is alr eady factory -set t o the requir ements of proper print qualit y while using the recommended labels. If the print qualit y is inferior because of the differ ent t ype of media, adjust the printhead position in the follo wing manner: When using standar d labels, or thermal medi[...]

3 Print er Adjustment s 50 Media W idth Adjustment The print er is already fact ory -set t o the value of media width: 1 1 2 mm (4.4 in). When you use narro w media, adjust the printhead pressur e in the following: 1. Looking in at the check window on the upper fr ame, align the mark (the left end of whit e plastic) with the width of media by turni[...]

51 Print er Adjustment s Adjusting the Ribbon Ribbon t ension in this printer is alr eady adjust ed for the recommended ink ribbon and media and is very t olerant t o different t ypes of media. Ho we ver , it ma y slip due t o imperfect combina tions of ribbon and media and it is possible that you will see a “Ribbon End” me ssage ev en though t[...]

3 Print er Adjustment s 52 2. Eas y -to-slip ribbon and media If a message ‘Ribbon Out’ is shown, set the mark on the feeding section to L O W b y turning the adjust -scr ew . TENSION ST ANDARD LOW TENSION ST ANDARD LOW SUPER LOW F eeding section W inding section 3. Especially -eas y-t o-slip ribbon and media If a message ‘Ribbon Out’ is st[...]

53 Print er Adjustment s Mo ving the Adjust able Sensor Menu Setting Table (p.37) Ensure the adjustable sensor is selected. Oper ating procedur e Measur e your requir ed detection position beforehand, using the scale on the upper guide rail. Mov e the adjustable sensor to the r equired detection position b y tuning the adjustable knob; it is useful[...]

3 Print er Adjustment s 54 Cleaning W ipe off an y foreign mat t er such as media dust, dirt and adhesive subst ances built up around the printhead and plat en with the head cleaning pen (head cleaner) pro vided, and use a soft cloth soak ed in eth yl alcohol for the plat en etc. It is particularly important t o clean the thermal printhead aft er p[...]

55 T rouble shooting Indication The LED do not light up when printer pow er is connected. P aper is feeding, but nothing is print ed. The print er is not printing neatly . Correctiv e action 1 ) Insert the plug of the power cor d corr ectly in the electric outlet. 2) Insert the connector of the po wer cor d correctl y int o the power inlet of the p[...]

4 T r ouble shooting 56 Indication The printer is not printing neatl y . The printing position changes. The ribbon is wrinkled The ribbon slips (ribbon dirt is pr oduced.) The ribbon does not wind. Check 4) Is the thermal printhead dirt y? Is a label stuck to the head. 5 ) Is the recommended ribbon or a ribbon of the same t ype used? 6) Is the ther[...]

57 Appendix es It em Description Printing Printing method Thermal transfer/Dir ect thermal Resolution Main scanning line densit y: 2 0 3 dots/inch (8 dot s/mm) Sub- scanning line densit y: 2 0 3 dots/inch (8 dots/mm) Head 8 6 4 dots (printable dots: 8 3 2 dots) Max. print width 1 0 4 mm 4.1 inch Max. print length 8 1 2.8 mm 3 2 inch Print densit y [...]

Appendix es 58 Specifications It em Description Bar code One-dimension • Code 3 of 9 • UPC-A • UPC-E • EAN-1 3 (JAN-1 3) (for Dat amax emulation) • EAN-8 (JAN-8) • Int erlea ved 2 of 5 • Code 1 2 8 • HIBC (Modulus 4 3-used code 3 of 9) • Codabar (NW -7) • Int 2 of 5 (Modulus1 0-used Interlea ved 2 of 5) • Ple ssey • Case Cod[...]

59 Appendix es Specifications It em Description Media det ection T r anspar ent sensor Detects media gap be tw een labels, notches on t ags, and media out sensor s Reflective sensor Det ects reflectiv e mark on back of media and media out Label peeling sensor *1 Communication P ar allel *8 IEEE1 2 8 4 (compatible, Nibble, ECP mode) int erfaces Seri[...]

Appendix es 60 It em Description W eight Appro x. 1 3.3 kg (2 9.3 lb.) Accessorie s T est label media, T est ribbon, CD-R OM (User’ s Manual), Quick start guide, Head cleaner , P ower cor d, Media holder bar and Media holder guide, Ribbon holder , Paper cor e Option Aut o-cut t er unit, Peeler unit and Etherne t interface boar d *1, *2: Options c[...]

61 Appendix es Int erfaces This printer is connect ed t o a comput er and prints accor ding to commands sent from the comput er . There ar e thr ee t ype s of computer int erfaces, and these are connected t o device s suited t o each t ype of int erface. The printer can also be connect ed t o a computer b y the optional Etherne t. Sy stem Start/st [...]

Appendix es 62 Int erfaces X ON/X OFF Pr ot ocol R equirements t o output X -ON code • Communication is possible when the po wer is on. • When the receiv e buffer has less than 1 2 8 b yt es av ailable, X OFF code is output, then the r eceive buffer has a t least at least 1 0 2 4 byt es a v ailable. R equirements t o output the X -OFF code • [...]

63 Appendix es P ar allel Int erface Specifications T r ansmission mode 8-bit par allel data Receiv e buffer size 1 6K b yte s T r ansmission modes Compatible mode It is an as ynchronous forwar d dir ection of the byt e width (from host t o print er) channel, and the interface line of the dat a is opera ted in accor dance with signal line definitio[...]

Appendix es 64 Int erfaces Error Change in the st atus of a signal line in compatible mode Paper end Busy : L  H PError : L  H Select : H  L nF ault : H  L Error other than paper end Busy : L  H • Head open PError : L  unchanged • Other Select : H  L nF ault : H  L Conditions for Busy • Receive buffer full • Dat a be[...]

65 Appendix es Rela tion of the timing of the BUS Y signal and the *ACK signal [Cent er – A CK] [While receiving INIT signal] Not e: If the *Init signal doe s not hav e width of 1 0 to 1 5 µ sec or mor e, it cannot act as an Init signal. If it is lo wer , the *Init signal is ignored. BUS Y starts up when the *Init signal is per ceived. BUSY *ACK[...]

Appendix es 66 USB Int erface Specifications Standar ds Complie s with Universal Serial Bus Specifica tion T r ansmission speed Compatible with 1 2Mbps (full speed) tr ansmission Receiv e buffer 1 6K b ytes Connector DUSB DUSB-BRA4 2- T1 1(DDK) Pin No. Signal code Signal F unction 1 VBUS USB pow er USB power (+5V) 2 D+ Signal line + + signal line 3[...]

67 Appendix es R eplacing the Int erface Boar d R eplacement Method 1. Remo ve the screw s (2) that anchor the br acket of the int erface board then pull the interface boar d to war ds you. When y ou do this, be car eful not to perform any unr easonable opera tions tha t will damage the connecting cable and do no t pull the cable too much. If y ou [...]

Appendix es 68 3. Inser t the interface boar d int o the printer so that the connecting cable does not catch on the print er , then use the scr ew s (2) that y ou remo ved t o anchor the br acket. Int erface Board Scre w Rear Side Replacing the Int erface Boar d[...]

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JN74902-20F PMC-0712 363 V an Ness W ay , Suite 404 T orrance, CA 90501. USA T el: (310) 781-1460 Fax: (310) 781-9152 http://www .citizen-systems.com Mettinger Strasse 11 Park House, 643-651 Staines Road D-73728, Esslingen Feltham, Middlesex, TW14 8P A Germany United Kingdom T el: +49 (0) 711 3906 420 T el: +44 (0) 20 8893 1900 Fax: +49 (0) 711 390[...]