Citizen CD-S500 manual

CD-S500 Series CD-S500A User's Manual DOT MA TRIX PRINTER[...]

2 T able of C ont ents COMPLIANCE ST A TEMENT F OR EUR OPEAN USERS ............................................................... 3 FCC COMPLIANCE ST A TEMENT FOR AMERICAN USER S ...................................................... 3 EMI COMPLIANCE ST A TEMENT FOR CANADIAN USER S ...................................................... 4 ET A T DE[...]

3 COMPLIANCE S T A TEMENT F OR EUR OPEAN USER S CE marking show s conformit y t o the following crit eria and provisions: Low V oltage Dir ectiv e (7 3/2 3/EEC)/EN60 9 5 0-1 EMC Directiv e (8 9/3 3 6/EEC)/EN5 5 0 2 2, EN5 5 0 2 4, EN6 1 000-3-2 & EN6 1 000-3-3 FCC COMPLIANCE S T A TEMENT FOR AMERICAN USER S This equipment has been t est ed and [...]

4 EMI COMPLIANCE S T A TEMENT FOR CANADIAN USER S This Class A digit al appar a tus complies with Canadian ICES-00 3. This equipment gener at es and uses r adio frequency ener gy and if not installed and used pr operly , that is, in strict accor dance with the manufacturer's instructions, ma y cause int erference to r adio and t elevision r ec[...]

5 ET A T DE CONF ORMITE EMI A L ’US A GE DES UTILIS A TEUR S CANADIENS Ce t appar eil numérique de la cla sse A e st conforme à la norme NMB-00 3 du Canada. Cet équipment produit et utilise l’éner gie à r adiofr équences et s’iln’est pas inst allé e t utilisé corr ectment, c’esst à dir e en accor d strict a vec les instructions d[...]

6 Impor tant Safe t y Instruc tions • R ead all of these instructions and sa ve them for lat er refer ence. • F ollo w all warnings and instructions mark ed on the pr oduct. • Unplug this pr oduct fr om the wall outlet befor e cleaning. Do not use liquid or aer osol cleaner s. Use a damp cloth for cleaning. • Do not use this pr oduct near w[...]

7 • The main plug on this equipment must be used to disconnect mains pow er . Please ensure that the socket outlet is installed near the equipment and shall be easily accessible. • Unplug this product from the wall outlet and refer servicing t o qualified service personnel under the follo wing conditions: A. When the po wer cord or plug is dama[...]

8 Indicat es a situation which, if not observed and handled pr operly , could result in death or serious injury . Indicat es a situation which, if not observed and handled pr operly , could r esult in injury . S AFETY INS TR UCTIONS which must be stric tly observ ed ! • T o pre v ent personal injur y or propert y damage, the follo wing shall be s[...]

9 W arning Nev er perform the following. If no t a voided, these ma y cause damage or tr ouble to the print er or cause the print er to ov erheat and r elease smoke and cause burns or an electrical shock. If the print er is damaged or is malfunctioning, be sur e t o turn the print er off immediat ely and remo ve the pow er cord from the outlet, the[...]

10 • Prior to oper ation, r ead the safet y instructions car efully and observ e them. • Do not dr op or put for eign mat ter such as clips and pins int o the print er . This ma y cause pr oblems. • Be careful when moving or carrying the print er . Dropping the print er may cause injury or pr opert y damage. • If this print er is accidental[...]

11 Caution • Prior t o oper ation, read the safe t y instructions carefully and observ e them. • Do not use or st or e the print er near fire, ex ce ssive moistur e, in direct sunlight, near an air conditioner or heat er or other source of unusually humidit y or ex cessive dust. • Do not place the printer where chemical r eactions occur , suc[...]

12 Chapt er1 Intr oduction Thank you very much for pur chasing the Citizen Dot Matrix Print er CD-S5 00 series. This printer is a do t matrix print er dev eloped for use with various kinds of dat a communication t erminals, POS terminals, and kitchen print ers. It can be used for a wide r ange of applications thanks to it s rich selection of functi[...]

13 Models in this series ar e identified b y the following model naming method. CD-S - Model name 5 00 : Standar d model 5 0 1 : Built -in aut o cut ter model 5 0 3 : Built -in auto cut t er and r ewinder model P ow er source t ype A: AC adap t er t ype S : Built -in AC adap t er t ype Int erface P A : P ar allel IEEE1 2 8 4 compatible RS : Serial [...]

14 Chapt er1 Intr oduction Examples of models  St andar d model (A C Adapt er t ype)  Aut o cut t er and re winder equipped model (A C Adapt er t ype) CD-S5 00A  -  -  Explanation of models  St andar d model (Built -in A C adapt er type)  Aut o cut ter equipped model (Built -in A C adapt er type)  Aut o cut ter e[...]

15 Check to mak e sure that the following accessories are included with your printer . Checking the Acce ssories  Print er: 1  AC adap ter t ype  Built -in AC adap ter t ype * The AC adap t er is set inside the A C adapt er case. Introduction  AC adap t er  P ower cor d  Ribbon casset te  P artition  Sample roll paper  Us[...]

16 Chapt er2 Names and F unctions of Parts Rear connect ors (see page 1 9) Rear connect ors (see page 1 9) 1 2 3 4 5 6 Oper ation panel (see page 1 8) 7 1 2 3 4 5 6 Oper ation panel (see page 1 8) 1 P aper check window It can be used t o check the amount of paper left on the roll. 2 R ear cov er It can be opened t o set or to replace a paper r oll.[...]

17 Int erior 1 Plat en unit In the st andard and aut o cut ter equipped models, it is combined with 8 the aut o cut ter . 2 Paper cut bar It is used to cut the paper manually . 3 Platen open le ver It is a lever used t o open the plat en unit on the re winder equipped model. Open the plat en unit by pulling it t owar ds you. 4 Print head cov er 5 R[...]

18 Chapt er2 Names and F unctions of Parts Oper a tion P anel 1 POWER LED (Gr een) It is lit when the po wer is supplied. When maint enance mode is set or there is an err or indication, it is either lit or flashing. 2 P APER OUT LED (Orange) It is lit in paper out status. When maint enance mode is set or there is an err or indication, it is either [...]

19 R ear Connect or s 1 Interface connect or It is connect ed t o either a serial (RS2 3 2C) or par allel (IEEE1 2 8 4) interface cable. * A USB int erface replaced by a serial or par allel interface will be av ailable as a fact ory option. 2 Dr aw er kick connector It is connect ed t o a cable from the dr a wer . 3 Po wer source connect or It is c[...]

20 Chapt er3 Pr eparing the Print er Connecting the Int erface Cable T urn off the pow er t o the printer and insert the connector s being careful about their orienta tion. C onnec tions  Alwa ys hold the connector when pulling out a cable.  Install the interface cable so that it will not be caught on your shoes etc.  Connecting the serial[...]

21 Connecting the Dra wer Match the t op and bo t tom of the dr aw er kick connector with the cable t erminal and insert it firmly until y ou hear a click. See page 4 8 for det ailed specifications of the int erfaces. Preparing the Print er Dr a wer kick cable  Connect only a specialized dr aw er . (Do not connec t a t elephone line.)  Output[...]

22 Chapt er3 Pr eparing the Print er Connecting the P ow er 1 . Mak e sure that the print er pow er switch is set t o OFF . 2 . If your printer is an A C adapter t ype, insert the AC adapter cable connect or with its flat side upw ards into the pow er connector on the rear surface of the print er . If y our printer is a built -in A C adapt er type,[...]

23 Preparing the Print er This print er can be inst alled horizontall y or v ertically and can be w all mount ed. But according t o the model you are using, ther e ma y be re strictions on how it is installed. R efer t o the following t able. * 1 : Accessory rubber feet must be used t o pre vent slipping. * 2 : The optional specialized w all mount [...]

24 Chapt er3 Pr eparing the Print er 1 2 3 4 5 6 P aper near end sensor When installed vertically and wall hung When installed horizont ally Change the sensor loca tion accor ding t o the wa y the print er is installed and the int erior diamet er of the r oll paper y ou are using. R eferring to the follo wing table, set it at a location suit ed t o[...]

25 The printing dot line columns ar e changed as follow s b y set ting the “P aper Width” of the roll paper used, the “Number of col.” and the “F ont Select” in Soft SW Set ting Mode. F or det ails about set ting, see Soft SW Set ting Mode (page 3 5). When set ting P aper W idth of 7 6.2mm Paper width: 76.2mm When Number of col. 40/33 a[...]

26 Chapt er3 Pr eparing the Print er When set ting Paper W idth of 69.5mm When set ting P aper W idth of 5 7 .5mm Paper width: 76.2mm Paper width: 69.5mm Right offset: 40 dots When Number of col. 40/33 are selected: 360 dots When Number of col. 42/35 are selected: 360 dots Paper feed direction Paper width: 76.2mm Paper width: 57.5mm Right offset: 1[...]

27 Inst alling the Ribbon Ca sset t e 1 . Open the fr ont cov er of the printer . Insert y our finger s int o the dents at opposit e ends of the fr ont cov er t o open it with both hands. 2 . T urn the ribbon casset te knob in the direction sho wn b y the arrow t o full y stre tch the ribbon. 3 . Insert the casset te into the printer until a click [...]

28 Chapt er3 Pr eparing the Print er The following ar e the t ypes of roll paper that can be used b y this printer . T ypes: 1P r oll paper 2P cop y r oll paper (1 original + 1 cop y) 3P cop y r oll paper (1 original + 2 copies) (2P and 3P cop y roll paper are only usable on models equipped with auto cut t er and rewinder .) P aper widths: 7 6.2 ( [...]

29 3 . Place the roll paper and pull the end of the r oll paper dir ectly to w ards y ou as sho wn in the figur e. Hold the cent er of the r oll paper t o pull it a s str aight a s possible so tha t one of the side s of the paper does not slacken. 4 . Maintaining tension in the r oll paper , firmly close the rear cov er until you hear a click. P ap[...]

30 Chapt er3 Pr eparing the Print er Installing R oll P aper Installa tion Method Aut o Cut t er and R e winder Equipped Model 1 . Pull the r ear cov er open le ver tow ards y ou to open the r ear cover . 2 . Then pull the platen open lever t ow ar ds you t o open the platen unit. 3 . Set the at tached partition in place if the copy roll paper you [...]

31 4 . After remo ving the re winder shaft, install the cop y r oll paper and pull the end of the roll paper str aight t owar ds you for about 3 0cm as shown in the figure. Hold the center of the roll paper t o pull it as str aight as possible so that one of the sides of the paper doe s not slack en. 5 . Maintaining light tension in the cop y r oll[...]

32 Chapt er3 Pr eparing the Print er 7 . Being careful not t o let the copy r oll paper set on the re winder shaft slack en, place the roll paper in the groo v es on bo th sides. T urn the flange on the r e winder shaft in the dir ection shown by the arro w and mak e sur e tha t the cop y roll paper ro ta tes with the r ewinder shaft. 8 . With the [...]

33 Preparing the Print er Oper ation when the fr ont cov er is opened and closed Opening: During printing, the printing st ops and if it is in r ed printing st a tus, the ribbon is switched to the black ribbon sta tus, move s to the centering location, and becomes the condition you can replace the ribbon casset te. Closing: If it wa s r ed printing[...]

34 Chapt er4 Maintenance Mode Maint enance Mode T ypes of maint enance mode Ther e are the follo wing four type s of maint enance mode. Each mode is select ed accor ding t o the n umber of times the FEED switch is pr essed fr om maint enance mode.  HEX Dump Mode: Pr ess the FEED switch 0 times and r eopen and close the front co v er .  Soft S[...]

35 Soft SW Set ting Mode Set ting the mode 1 . If the FEED switch is pressed once in maint enance mode (POWER LED is flashing), the PO WER LED and P APER OUT LED start flashing. 2 . If the fr ont cov er is r eopened and closed in this sta tus, the PO WER LED and P APER OUT LED stop flashing t o and remain lit, and aft er the title and top it ems ha[...]

36 Chapt er4 Maintenance Mode <Soft-Switch Setting> Press Feed Change PARM. Press Feed For 2S Next Item F.Cover Open/Close Save & Exit <Soft Control-SW>-------------------- Command Type –EPSON Number of Col. –40/33 Font Select –7 × 9 Paper Plies –OFF Paper End –ENB Paper Near-End –ENB Slashed Zero –OFF Print Direct. ?[...]

37 Set ting Mode T able  Soft Control-SW Maint enance Mode Set item Initial value Setting value Remarks Command Type EPSON EPSON STAR CBM1 CBM2 Number of Col. 40/33 40/33 42/35 Font Select 7x9 7Ω9 9Ω9 Paper Plies OFF OFF 2P 3P Paper End ENB ENB DIS Paper Near-End ENB ENB DIS Slashed Zero OFF OFF ON Print Direct. BI-DIR BI-DIR UNI-DIR Auto LF[...]

38 Chapt er4 Maintenance Mode Soft SW Set ting Mode Set item Initial value Setting value Remarks Set item Initial value Setting value Remarks Set item Initial value Setting value Remarks The receiving buffer size is selected. Selects enabled (ENB)/disabled (DIS) of the printer initialized signal (PRIME) during centro-interface. Selects enabled (ENB[...]

39 Maint enance Mode Concerning Mechanical-SW oper ation F unctions that ar e no t supported b y the specifications at time of shipping ha ve no impact on print er oper ation ev en when the set tings ar e changed. Examples )It ems set for the Auto-Cut ter in models that are not equipped with an Aut o-Cut ter . Change of the set ting of the T ake-Up[...]

40 Chapt er4 Maintenance Mode Cut P osition Adjustment Mode Set ting the mode 1 . Pre ssing the FEED switch 3 times in maint enance mode (PO WER LED is flashing) cause s the PO WER LED and the ERR OR LED to begin t o fla sh. 2 . R eopening and closing the fr ont co v er in this st atus switche s the PO WER LED and the ERR OR LED from flashing to co[...]

41 • There ar e no RS2 3 2C communication error or fr ont cov er opened/closed det ection indicat or s. • If the buzzer set ting is OFF in Soft SW Set ting Mode, the buzzer does not sound. : Lit, : Off When this print er malfunctions or jams e tc., the t ype of problem is indicat ed by a buzzer and b y lit or flashing LED on the oper ating pane[...]

42 Chapt er4 Maintenance Mode Clearing a P aper Jam Clearing method 1 . T urn off the po w er and open the r ear cov er . If the rear co ver cannot be opened When ther e is a cut ter problem, the print er ma y st op with the cut t er blade pro truding so that pre ssing the FEED switch fails t o clear the err or . When this happens, re st ore the cu[...]

43 When there is tr ouble with this print er , tak e action to clear up the tr ouble accor ding t o the following t able. If this action does not clear up the trouble, notify the dealer where y ou pur chased the printer or service per sonnel. T r ouble Shooting Maint enance Mode Symptom Check Action Paper jam Rear cover does not open Ribbon does no[...]

44 Chapt er5 Appendix es Specifications Printing mode Serial impact dot matrix Printing direction Bi-directional Head pins 9 pins ( φ : 0.3mm, Pin interval; 1/72inch) Printing line columns Paper width of 76.2mm 40/42 or 33/35 columns Paper width of 69.5mm 36/40 or 30/32 columns Paper width of 57.5mm 30/33 or 25/27 columns 200/400 dots (full dot/in[...]

45 Appendix es Features Paper-drop-in style Auto cutter function (full cut/partial cut) Rewinder function Black mark sheet compatible Copy (2P/3P) paper compatible DKD (Drawer Kick Driver) function ASB (Auto Status Back) function Power CD-S500A type Input: DC24V, 1.0A CD-S500S type Input: AC100V–240V, 0.55A–0.35A, 50/60 Hz Power consumption: 24[...]

46 Chapt er5 Appendix es Specifications 10 Environmental temperature (°C) 0 35 50 90 50 Printer weight Standard model: 2.20kg Auto cutter equipped model: 2.30kg Auto cutter and rewinder equipped model: 2.45kg But these exclude the AC adapter, AC case, ribbon, and paper. Environmental conditions During operation: Temperature 0 to 50°C Humidity 10 [...]

47 P aper Use the follo wing printing paper in or der t o maintain printing qualit y and stabilize paper feeding. Appendix es Roll paper Paper width: 76.2 ± 0.7mm (3 ± 1/36 inch) 69.5 ± 0.6mm (3 ± 1/36 inch) 57.5 ± 0.5mm (2.26 ± 0.02inch) Roll diameter: φ 30mm to φ 83mm Core diameter: Interior diameter φ 10 mm, exterior diameter φ 27mm or[...]

48 Chapt er5 Appendix es Serial (R S2 3 2C) int erface  Pin assignment 1F G 2 TxD 3 RxD 20 DTR 6 DSR 4 RTS 5 CTS 7S G 25 RESET 1 DCD 3 TxD 2 RxD 4 DTR 6 DSR 7 RTS 8 CTS 5G D 9 RI/RESET Host D-Sub9P Reception buffer 40/4K 16/512 bytes 8/1536 bytes XON XOFF Overrun/Buffer size: 16/512 bytes XOFF cancel size: 8/1536 bytes Printer D-Sub25P  Conne[...]

49 P ar allel (IEEE1 2 8 4) Interface PIN No. Dir ection F unction Compa tibilit y Mode Nibble Mode Byte Mode 1 Input *Str obe HostCLK HostCLK 2 Input/Output Data0 Data0 Dat a0 3 Input/Output Data1 Data1 Dat a1 4 Input/Output Data2 Data2 Dat a2 5 Input/Output Data3 Data3 Dat a3 6 Input/Output Data4 Data4 Dat a4 7 Input/Output Data5 Data5 Dat a5 8 I[...]

50 Chapt er5 Appendix es  Timing when po wer is on  INIT signal timing ∗ RESET A B SELECT BUSY ∗ ACK ∗ INT ∗ F AUL T BUSY ∗ ACK A : More than 1 6 µ s B : Less than 2 00 µ s Dr a w er Kick -Out Interface  Pin assignment PIN No. Direction F unction 1 – Fr ame GND 2 Output Dr a wer Kick -out Signal 1 3 Input Dr awer Open/Close 4[...]

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NJ74902-51F Printed in China 6-1-12, T anashi-cho, Nishi-T okyo-shi, T okyo 188-8511, J AP AN T el: +81-424-68-4608 F ax: +81-424-68-4997[...]