Citizen CL-S6621 manual

CL-S6621 U S ER ' S M A N U A L The rm al T ransf er Ba rcod e & L abe l Pri nte r[...]

2 C ONTENTS Before Oper ation INTRODUC TION .............................................................................................................................. 3 COMPLIANCE ST A TEMENT FOR EUROPEAN USERS ........................................................... 4 GS MARK ST A TEMENT .....................................................[...]

3 ■■■ Main F ea tures ■■■ <High-speed, high- quality printing> Th i s p ri n t er ca n b e u s ed f or hi g h- s pe e d h ig h -q ua l it y p ri n ti n g t ha n ks to it s d i r ec t t he r ma l m e th o d an d t h er ma l t r a ns f e r m et h od th a t u s e a l i ne th e rm al pr i nt h ea d t o g et h er wi t h i ts 32 bi t R [...]

4 C OMPLIANCE ST A TEMENT FOR EUROPEAN USERS CE marking shows conformity to the following crit eria and provisions: Low Voltage Directive (2006/95/EC, f ormerly 73/23/EEC)/EN60950-1 EMC Directive (2004/108/EC, formerly 89/336/EEC)/EN55022, EN55024, EN61000-3-2 & EN61000-3-3 GS MARK ST A TEMENT This product has been tested under EN ISO 7779 and [...]

5 EMI C OMPLIANCE ST A TEMENT FOR CANADIAN USERS This Class A digital appar atus complies with C anadian ICES-003. Th i s e q u i p m e n t g e n e r a te s a n d u s e s r a d i o f r e q u en c y e n e rg y a n d i f n o t i n s t a l l e d a n d u s e d properly , that is, in strict accordanc e with the manufacturer ’ s instructions, may cause[...]

6 IMPORT ANT SAFET Y INSTRUCTIONS • R ead all of these instructions and save them for lat er reference. • Follow all warnings and instructions marked on the product. • U npl ug thi s p rodu ct fro m th e wa ll out let be fore c lea nin g. D o n ot u se liq uid or aero sol cl ean ers. Use a damp cloth for cleaning . • D o not use this produc[...]

7 CITIZEN is a register ed trademark of CITIZEN HOLDINGS CO., Japan. CITIZEN es una marca r egistrada de CITIZEN HOLDINGS CO., Japón. Copyright © 2012 by CITIZEN SYSTEMS JAP AN CO., L TD. NO TICE • B efore use , be sure to read this manual. And keep it handy f or reference when needed. • The contents of this manual may change without prior no[...]

8 SAFET Y INSTRUCTIONS which must be stric tly obser ved ! I n d i c a t e s a s i t ua t i o n w h i c h , i f n ot o b s e r ve d a n d h a n d l e d prope rly , cou ld r esult in de ath or se rious inju ry . I n d i c a t e s a s i t ua t i o n w h i c h , i f n ot o b s e r ve d a n d h a n d l e d prope rly , cou ld r esult in in jur y . • T[...]

9 • Prior to oper ation , re ad the saf ety instructions carefull y and observe t hem. • Do not dro p or p ut f oreign m atte r such as cl ips an d pins int o the print er . T his may cause prob lems . • Be careful when moving or carrying the print er . Dropping the printe r may cause injury or prop erty damage . • M ake sure if you open th[...]

10 Chapter 1 Setup Chapter 1 Setup C onrmation of Carton Con tents Removing the P ack ing Material The printer is shipped with adhesive tape in plac e to hold the top cov er closed. Simply remov e the t wo pieces of tape on either side of the top cover . Then simply open the cov er by lifting up and tipping it backwards. There is another strip o[...]

11 Chapter 1 Setup • Be car eful wh en mo vin g or ca rryin g th e p rin te r a nd w hen ta kin g th e pri nte r ou t of the cart on. Th e pri nte r ma y c ause inj ury or pr operty da ma ge i f dr oppe d. Be s ure t o g rip the pri nte r ho usin g r mly when ta kin g it o ut o f th e ca rton . Do not gri p th e p rin ter by t he f oam pa cki [...]

12 Chapter 1 Setup Part Names and Functions Inside the printer 2 1 4 3 1 Ribbon drive unit 2 Head close knob Push the head close knob to lock the mechanism closed. If you push on another part of the mechanism, the pr inter may not lock closed correctly . 3 Ribbon holder It is used to attach the ribbon and paper core. 4 Fron t cov er It is [...]

13 Chapter 1 Setup Part Names and Functions 3 2 5 6 7 4 1 1 Fr ont (winding side) ribbon tension adjustment knob This is adjusted accor ding to the width of the ribbon that is used. It is also used when the ribbon is wrinkled or slips. 2 Fr ont (winding side) ribbon lef t-right balance adjustment knob It is used to per form an adjustment when[...]

14 Chapter 1 Setup Part Names and Functions -1 -1 -2 -2 2 3 4 1 3 4 5 7 8 6 1 Thermal printhead This is the printhead. A void touching this with your ngertips and leaving grease or dirt on the printhead sur face. 2 Sensor arm The media can be installed by raising this arm. The media can be held in place by low ering this ar m. 3 Upper s[...]

15 Chapter 1 Setup Part Names and Functions Operation P anel 1 2 3 4 5 6 8 7 1 POWER LED This is lit when the printer pow er is on. (green) 2 PRINT LED This is lit when the printer is able to print. (g reen) 3 CONDITION LED This is on when selecting settings. (orange) 4 ERROR LED This is lit or ashes when the printer is in an alarm or error s[...]

16 Chapter 1 Setup Part Names and Functions Rear Vie w 1 3 4 5 2 1 Serial inter face (RS232C) This receiv es ser ial transmission of data from a host c omputer . 2 Option inter face Additional option interface boards can be mounted . Contact your retailer if you wan t to use the option interface. 3 USB interface This receiv es USB transmission of d[...]

17 Chapter 1 Setup C onnec tion to P ow er 1. Check that the pow er switch to the printer is turned OFF . 2. Connect the connector of the power c ord to the power cor d inlet on the printer . 3. Inser t the plug of the power c ord in the AC outlet. AC Outlet Po wer Cord Inlet Po wer Switch Use an A C out let th at ac cepts a thr ee-pron ged p lug .[...]

18 Chapter 1 Setup C onnec tion to a C omputer This product has two interfaces that can be used to receive printing data: a serial port (RS232C ) and a USB por t (USB2.0). An optional internal Ethernet, an IEEE1284 P arallel or Wireless LAN port can be added by your dealer . With the ex ception of a wireless LAN connection, an inter face cable is n[...]

19 Chapter 2 Prin ter Operation Chapter 2 Prin ter Opera tion P ow er ON/OFF T urning on the power 1. T urn on the power switch on the back of the prin ter . 2. The POWER and PRINT LED are lit . Po wer Switch Operation P anel T urning o the power 1. T urn o the power switch on the back of the prin ter . 2. The POWER and PRINT LED go o . Po[...]

20 Chapter 2 Prin ter Operation Menu Setup Mode (p.33) Normal Opera ting Mode When the power is turned on, the printer en ters normal operating mode. The control key s ac tivate the follo wing functions. 1 2 4 3 1 P A USE key: T emporarily pauses printing • When this key is pushed once, the PRINT LED turns o and the printer temporarily pauses.[...]

21 Chapter 2 Prin ter Operation Normal Operating Mode LED F unc tions 1 POWER LED It lights up when printer power is turned on. (green) 2 PRINT LED This is lit when the printer is able to print. (green) 3 CONDITION LED This is on when selecting settings. (orange) 4 ERROR LED This is lit or ashes when the printer is in error status . (red) T a[...]

22 Chapter 2 Prin ter Operation Menu Setting T able (p.38) Setting the Media Media Sizes The position of label and tag media is sensed by either a transpar ent sensor or a reective sensor . T ransparent sensor: Det ects the gaps between label media and notches of tag media Reective sensor: Detects the black mark A I I G H D K K F E B Notch de[...]

23 Chapter 2 Prin ter Operation Setting the Media Installing the Media 1. Push the large blue-head open lever to release the head unit, and then lift the sensor arm by hand as shown below . Sensor arm Large blue-head open lever Head unit 2. Firstly , slide the two black plastic par ts of the media holder assembly together . Ensure correct alignment[...]

24 Chapter 2 Prin ter Operation Setting the Media 5. Move the media roll so it is t ouching the lef tside of the housing. Then slide the black media guide so it is touching the media on the right side. Note: Do not tr y to hold the media too tightly with these guides as it will cause the printer to jam during printing. 6. Setting sensor positions. [...]

25 Chapter 2 Prin ter Operation Setting the Media When using a reective sensor Adjust the position of the sensor so that the reective sensor marker of the bottom sensor is at the center of the black mark of the media as shown below . Front Black mark Media Bottom sensor Reective sensor marker Black mark Platen 7. Lift the sensor arm up tem[...]

26 Chapter 2 Prin ter Operation Setting the Media 8. Push the head close knob to low er and lock the head unit. Be sure to alwa ys push the head close knob to lock the head unit. Align it with the width of the media that has been set , then set the media width and media thickness adjustment dials. See “ Chapter 3 Printer A djustments” . Head cl[...]

27 Chapter 2 Prin ter Operation Setting the Paper Near End Sensor Move the protruding part of the sensor up or down, setting in a position that matches the roll of media being used . Media holder bar Protruding part Can be adjusted to 6 levels . 1 2 3 4 5 6 Sensor location Remaining roll of media 1 Approx. 8.5 mm 2 Approx. 7.5 mm 3 Approx. 6.5 mm 4[...]

28 Chapter 2 Prin ter Operation Setting the R ibbon The following kinds and sizes of ribbons can be used. T ypes ............................................................. Inside wound and outside w ound ribbon Max. ribbon width ....................................174.0 mm (6.85 inch) Min. ribbon width ....................................50 mm ([...]

29 Chapter 2 Prin ter Operation Setting the Ribbon 3. Install the unused ribbon and holder in to the rear ribbon drive unit. The splines on the ribbon drive gear mechanism engage with the end of the ribbon holder . 1 2 4. Push the large blue-head open lever to release the head unit. Pull out the ribbon fr om the bottom of the head unit to the ribbo[...]

30 Chapter 2 Prin ter Operation 6. Set the ribbon holder on which the paper core has been set in the ribbon drive unit, then r otate it in the direction shown by the arrow t o remove slack and wrinkles from the ribbon. 7. Push the head close knob to low er and lock the head unit. Be sure to alwa ys push the head close knob to lock the head unit. If[...]

31 Chapter 2 Prin ter Operation Mode Settings T urning on the power while pressing keys in the f ollowing combinations starts various func tions. Mode Key operation HEX dump mode T urning power on while pushing the STOP key . Self print mode T urning power on while pushing the FEED key. Menu setting mode Turning power on while pushing the MODE/REPE[...]

32 Chapter 2 Prin ter Operation Self Print Mode Performing a self test print is an easy way t o check on the state of printer setting and printing quality . Install the media as explained in “Installing the Media” and then operate the printer as follo ws.  C ase of label media T urn on printer power while pushing the FEED key . Whe n the PRI[...]

33 Chapter 2 Prin ter Operation Mode Settings When you are chang ing a menu value, pressing the “P AUSE” key ( YES) causes the printer to sav e the cur rently selected parameter . The C ONDITION LED ashes briey. Do not tu rn o the power t o the printer at this time as this may cause a malfunction. If the power is accidentally turned o?[...]

34 Chapter 2 Prin ter Operation Mode Settings [Datamax® Emulation] Menu Setting Flow Chart The following is a o w char t showing the CL -S6621 V uePrint menu syst em.  Datamax® Emulation YES Press FEED key for 3 seconds NO NO NO YES YES NO NO SA VE SA VE SA VE SA VE SA VE SA VE YES YES / Select / Save NO / Next Item / Change V alue Next Dig[...]

35 Chapter 2 Prin ter Operation Mode Settings [Zebra® Emulation]  Zebra® Emula tion YES Press FEED key for 3 seconds NO NO NO YES YES NO NO SA VE SA VE SA VE SA VE SA VE SA VE YES YES / Select / Save NO / Next Item / Change V alue Next Digit Exit to previous menu NO EXIT EXIT EXIT EXIT EXIT EXIT EXIT EXIT EXIT EXIT YES YES Change Value Change [...]

36 Chapter 2 Prin ter Operation Mode Settings This particular example is changing the print speed and print dark ness then continues through the r emainder of the “Print Setup ” menu. The actual output from the printer is “vertically reversed” due to the way the printer outputs the menu options. Please look at the e xample below to see how [...]

37 Chapter 2 Prin ter Operation Mode Settings Menu Setting Flow Chart (p.34) Printing of c ontents of settings * Machine Information Model Number : CL-S6621 Boot V ersion : X.X ROM V ersion : XXXXXXXX ROM Date (DD//MM//YY) : XX/XX/XX ROM Check Sum : XXXX FPGA Version : XXXXXXX Head Check : OK Print Counter : 0000.872 km Service Counter : 0000.872 k[...]

38 Chapter 2 Prin ter Operation Menu Setting T able Global Cong menu - allows y ou to switch between 3 complete ‘ cong sets’ contained within the printer . Page Setup Menu - allows y ou to change settings related to the media or print quality . Syst em Setup Menu - allows you to change settings f or the printer hardwar e and basic control[...]

39 Chapter 2 Prin ter Operation T op Menu Sub Menu Default Menu Remarks Metric/Inch Inch Inch mm Setting the units used Max Media Length 10.00 inch 254.0 mm 1.00 to 99.99 inch 25. 4 to 2539.7 mm Setting the maximum label length Settings Lock O On O When on, prevents software commands from cha nging the values se t by the VuePrint menu Keyboar[...]

40 Chapter 2 Prin ter Operation T op Menu Sub Menu Default Menu Remarks Cutter Action* Backfeed Backf eed Through Cutter operating method setting Backfeed: it feeds back after each cutting operation. Through: when the number copied = n, the back end of sheet 1 to n-1 passes through, and the back end of the nal page that is a single sheet is copi[...]

41 Chapter 2 Prin ter Operation  Zebra® Emula tion T op Menu Sub Menu Default Menu Remarks Global conguration – Cong Set 1 Cong Set 1 Cong Set 2 Cong Set 3 Sets the Cong Set. Page Setup P rint Speed 6 IPS 2 to 6 IPS Printing speed setting. Print Darkness 10 00 to 30 Print darkness setting (printhead temperature) Darkness Adj[...]

42 Chapter 2 Prin ter Operation T op Menu Sub Menu Default Menu Remarks Standby Mode O On O Choose the Standby Mode. If y ou swi tch on the Stand by Mod e, the prin ter wi ll go int o pow er-sa ving mo de afte r the elapse of the ti me s et by the St andby Ti mer . Standby Timer 5 min 1 to 1440 min Y ou can set the time it takes for the machi[...]

43 Chapter 2 Prin ter Operation T op Menu Sub Menu Default Menu Remarks Paper P osition 0.00 inch 0.0 mm Peel/C ut/T ear O  0.00 to 2.00 inch 0.0 to 50.8 mm Peel/C ut/T ear On -1.00 to 1.00 inch -25.4 to 25.4 mm The stop position can be ne tuned using this menu setting. The general stop position is selected depending on the “Function ” se[...]

44 Chapter 2 Prin ter Operation Quick Setup of the Print Method The print method (thermal transfer method/dir ect thermal method) can be set using operation panel in addition to menu setting mode. Setting method Each time you push the P A USE key while pushing the MODE/REPEA T key , a buzzer sounds and the printer switches between thermal transfer [...]

45 Chapter 2 Prin ter Operation Selectin g the R ibbo n W indi ng Dir ec tio n Besides the Menu Setup Mode, you can also select the ribbon winding direction (outside -wound / inside-wound) by using the keys on the Operation P anel. Outside -wound and inside-wound will switch from one t o another each time you press the P AUSE key for 4 seconds or m[...]

46 Chapter 2 Prin ter Operation Manually Selec ting the Printer Emula tion T o manually choose between Datamax® and Zebra® emulations, y ou can use the VuePrint menu system. The Emulation Selec t option in the System Setup menu allows you to do this . Alternatively , you can use the “Quick Swit ch” option as follow s: 1. T urn on the printer [...]

47 Chapter 3 Prin ter Adjustmen ts Chapter 3 Prin ter A djustments Installing the Media (p.23) Sensor Adjustments The sensing level of both the transpar ent (see thru) and reective sensors is adjusted separately and independently . Firstly , the sensor type must be selected either using the VueP r int menu system or the Sensor Method Selection s[...]

48 Chapter 3 Prin ter Adjustmen ts Sensor Adjustments Installing the Media (p.24) Quic k Sens or Selecti on Method ( T ra nspar ent  Re ectiv e) (p .47) Adjusting the T ransparen t sensor 1. Select the transparent sensor , and open the sensor arm. 2. Install only the liner media (label backing paper) with the label media remov ed so that it w[...]

49 Chapter 3 Prin ter Adjustmen ts Sensor Adjustments Quic k Sens or Selecti on Method ( T ra nspar ent  Re ectiv e) (p .47) Adjusting the Reective sensor 1. Select the reec tive sensor . 2. With the r eec tive sensor selected, install the label media so that it is between the platen r oller and the media sensor . (Be careful that bl[...]

50 Chapter 3 Prin ter Adjustmen ts Media Thickness Adjustmen t It may be necessary to adjust the printer according to the thickness of the media being used. This can be done easily by rotating the media adjustment dial to improv e the print qualit y . • Poor print quality across the c omplete printout means wrongly set media thickness. See this s[...]

51 Chapter 3 Prin ter Adjustmen ts Media W idth Adjustment Th e h ead pr essur e va ries acco rdin g to the width of t he m edi a bei ng pr inte d. Th e h ead p re ssu re b ala nce m ust b e a djust ed ac cord ing t o med ia wi dth s o tha t co nst ant h ead pr essu re i s a pplied to the head . Wit h t his pr inte r , it can be adjus ted easi ly b[...]

52 Chapter 3 Prin ter Adjustmen ts A djusting the Ribb on Whe n usi ng na rr ow -widt h ribb ons o r very speci ali st th erm al ribbon mat erial , it ma y be nece ssa r y t o adj ust the ribb on t ens ion a nd ribbon bal ance adjus tment s to avoi d rib bon wrinkl e o r sli ppa ge . Front ribbon left-right balance adjustment knob Back ribbon left-[...]

53 Chapter 3 Prin ter Adjustmen ts Adjusting the Ribbon Ribbon Balance Adjustment Do this adjustment by turning the front and back balance adjustment knobs. If the ribbon is wrink led, adjust it as follow s. The scale is usually aligned with the center . Adjustment pr o cedure 1. Che ck be tween the suppl y s ide r ibb on an d t he ba ck balan ce a[...]

54 Chapter 3 Prin ter Adjustmen ts Cleaning W ipe o an y for ei gn ma tt er s uch as me dia du st, d irt an d a dhe siv e su bst anc es bu ilt up ar ou nd the pr int hea d w ith th e h ead cl ea ni ng pen (h ead cl ean er) pr ov ide d, a nd use a sof t c lot h s oak ed in eth yl al coh ol fo r t he pla te n e tc . It is part icu lar ly imp orta [...]

55 Appendix es Appendix es Connection to Po wer (p.17) Cleaning (p.54) T roubleshooting This section explains corrective actions taken when the printer malfunctions or when an error message is displayed. Items to check when a malfunction occurs When the printer malfunctions during operation, take corrective action with refer ence to the following t[...]

56 Appendix es Installing the Media (p.23) Setting method (p.28) Menu Setting T able (p.38) Cleaning (p.54) Setting the Ribbon (p.28) Media Thickness Adjustment (p.50) Media Width Adjustment (p .51) Installing the Media (p.23) Setting method (p.28) Cleaning (p.54) LED F unctions (p.21) Menu Setting T able (p.38) T roubleshooting Indication Check Co[...]

57 Appendix es Indication Check Corrective action The printing position changes. 5) Are the sensitivities of the media sensors appropriate for the media that is used? 5) Set the media sensitivity to appropriate values. If this does not solve the problem, change the “Sensor level” that is set in the “System setup. ” The ribbon is wrinkled 1)[...]

58 Appendix es Specications Item Description Printing Printing method Thermal transf er/Direct thermal Resolution Main scanning line density: 203 dots/inch (8 dots/mm) Sub- scanning line density : 203 dots/inch (8 dots/mm) Head 1344 dots (printable dots: 1344 dots) Max. print width 168 mm 6.6 inch Max. print length 2539.7 mm 99.99 inch Print den[...]

59 Appendix es Item Description Ribbon Recommended ribbon B110A Ricoh Max. ribbon width 174.0 mm 6.85 inch Min. ribbon width 50.0 mm 1.97 inch Max. ribbon length 360.0 m 1,181 ft Max. roll diameter 74.0 mm 2.90 inch Inner diameter of the paper core 25.4 ± 0.25 mm 1.00 ± 0.01 inch Outer diameter of the paper core 33.4 ± 0.5 mm 1.31 ± 0.02 inch R[...]

60 Appendix es Item Description Symbol set PC866U Ukraina *6 , PC Cyrillic, ISO 60 Danish/Norwegian, Desk T op, ISO 8859/1 Latin 1, ISO 8859/2 Latin 2, ISO 8859/9 Latin 5, ISO 8859/10 Latin 6, ISO 8859/7 Latin/Greek, ISO 8859/15 Latin 9, ISO 8859/5 Latin/Cyrillic, ISO 69: F rench, ISO 21: German, ISO 15: Italian, Legal, Math-8, Macintosh, Math, PC-[...]

61 Appendix es Item Description Environment Operating temperatur e conditions: Operating temp . 0 to 40°C, humidity 30 to 80%, condensation free (Conditions: v entilation, and natural con vec tion) Storage temperatur e conditions: T emp. –20 to 60 °C, humidity 5 to 85 % (Conditions: v entilation, and natural con vec tion) 0 5 35 30 40 80 40 Hum[...]

62 Appendix es Inter faces This printer is connected to a comput er and prints according t o commands sent from the comput er. There are thr ee t ypes of computer interfaces, and these are c onnected to devices sui ted to e ach type of int erface. The printer c an also be c onnected to a computer by the optional E thernet. Serial Inter face Speci?[...]

63 Appendix es Interfaces X ON/X OFF Protocol Requirements to output X - ON code  Communica tion is possible when the power is on.  When the r eceive bu er has less than 128 byte available , XOFF code is output, then the receiv e buer has at least 1024 byt es available. Requirements to output the X - OFF code  When the receiv e bu[...]

64 Appendix es Interfaces USB Interface Specications Standards Complies with Universal Serial Bus Specication 2.0 T ransmission speed Compatible with 480Mbps (High-Speed) transmission Receive buer 16 kB Connector 15120-00410 (KST ) Signal line and pin arrangement Pin No . Signal c ode Signal Function 1 VBUS USB power USB po wer (+5V ) 2 D+[...]

65 Appendix es Par allel Inter face ( O ption) Specications T ransmission mode 8-bit parallel data Receive buer siz e 16 kB T ransmission modes Compatible mode: It is an asynchronous forward direction of the byte width (from host to printer) channel , and the interface line of the data is operated in accor dance with signal line denitions [...]

66 Appendix es Interfaces Par allel p ort status signals when an error occurs The status of a signal line will not be changed in bi-directional mode such as nibble or ECP mode. Error Change in the status of a signal line in compatible mode Paper end Busy : L  H PError : L  H Select : H  L nF ault : H  L Error other than paper end • He[...]

67 Appendix es Interfaces [ While receiving INIT signal] BUSY *Init *Ack *Fault SELECT Min. 10 to 15 µ sec Note: If the *Init signal does not have width of 10 to 15sec or more , it cannot act as an Init signal. If it is lower , the *Init signal is ignored. BUSY starts up when the *I nit signal is perceiv ed. Relation of the timing of the BUSY s[...]

If yo u w a n t t o di s p os e t h i s pr o d uc t , d o n o t m ix wi t h g en e ra l h o u se h o ld wa s te . Th e re i s a separat e collectio n system s for us ed elect ronics p roducts in accor dance wi th legis lation u nder the WE EE Dir ect ive (D ire ctiv e 2 002 /96 /EC ) a nd is ef fe cti ve onl y w ith in Eur opea n U nio n. En Wenn S[...]

PXZ00063-00 PMC-1210 363 V an Ness W ay , Suite 404 T orrance, CA 90501. USA T el: (310) 781-1460 Fax: (310) 781-9152 h t t p : / / w w w. c i t i z e n - s y s t e m s . c o m Mettinger Strasse 11 Park House, 643-651 Staines Road D-73728, Esslingen Feltham, Middlesex, TW14 8P A Germany United Kingdom T el: +49 (0) 711 3906 400 T el: +44 (0) 20 889[...]