Citizen CLP-2001 manual

CLP-2001 User's Manual[...]

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i FCC COMPLIANCE STATEMENT FOR AMERICAN USERS This equipment has been tested and found to comp ly w ith the limits for a Class A digital device, pursuant to Part 15 of the FCC Ru les. These limits are designed to provide reasonable protection against harmful interf erence when the equipment is operated in a commercial environment. This equipment ge[...]

ii EMI COMPLIANCE STATEMENT FOR CANADIAN USERS This equipment generates and uses radio fr equency energy and if not installed and used properly, that is, in strict accordance w ith the manufacturer's instructions, may cause interference to radio and television reception. This digital apparatus does not exceed the Class A limits for radio noise[...]

iii Important Safety Instructions 1. Read all of these instructions and save them for later reference. 2. Follow all w arnings and in structions marked on the product. 3. Unplug this product from the wall outlet bef ore cleaning. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning. 4. Do not use this product near water. 5. Do not p[...]

iv Notice 1. Before use, be sure to read this manual. And keep it handy for reference when needed. 2. The contents of this manual may be changed without prior notice. 3. Reproduction, transfer, or transmission of the contents of this manual without prior consent is strictly prohibited. 4. We are not liable for any damage resulting from the use of t[...]

v Indicates a situation which, if not observed and handled properly, could result in death or serious injury.  To prevent personal injury or property damage, the following shall be strictly observed.  The degree of possible injury and damage due to incorrect use or improperly following instructions is described below. Indicates a situation wh[...]

vi  Never perform the following. If not avoided, t hese may cause damage or trouble to the printer or cause the printer to overheat and release sm oke and cause burns or an electrical shock. If the printer is damaged or is malfunctioning, be sure to turn the power off immediately and remove the power cord from the out let, then consult our servi[...]

vii General precautions 1. Prior to operation, read the safety instructions carefully and observe them. 2. Do not drop any clips, pins or similar metals onto the printer, which may cause problems. 3. Be careful when moving or carrying the printer. Dropping the printer may cause injury or property damage. 4. Do not open the printer cover during prin[...]

viii Precautions when installing the printer 1. Prior to operation, read the safety instructions carefully and observe them. 2. Do not use or store the printer near fire, excessive moisture, in direct sunlight, near an air conditioner or heater or other source of unusually high or low in temperature or high humidity or excessive dust. 3. Do not pla[...]

ix Chapters in this manual Chapter 1 Setup Describes the packed items after opening the carton as well as the names and functions of parts. Chapter 2 Control Panel Describes the necessary items for operations, such as the control panel, printer settings and indications on the LCD/LEDs. Chapter 3 Paper and Ribbon Describes the procedures for loading[...]

x Table of Contents FCC Compliance Statement for American Users ..................... i EMI Compliance Statement for Canadian Us ers ...................... ii Important Safety In structions .................................................... iii Notice ....................................................................................... iv Safet[...]

xi Chapter 5 Options . ............................................................................. 5-1 5.1 Auto-Cutter Un it ............................................................ 5-2 5.2 Peeler Un it ..................................................................... 5-2 5.3 PCMCIA Memory Card ............................................[...]

xii[...]

1-1 Chapter 1 Setup 1.1 Confirmation of Carton Contents 1-2 1.2 Installing the paper holders 1-3 1.3 Names and Functions of the Parts 1-4 1.4 Connection to Power 1-8 1.5 Connection to a Computer 1-9[...]

1-2 1.1 Confirmation of Carton Contents CAUTION Be careful when moving or carrying the printer and when taking the printer out of the carton. The printer may cause injury or property damage if dropped. Be sure to hold the printer firmly when taking it out of the carton. Do not grip the printer by the foam packing materials, which may break, causing[...]

1-3 1.2 Installing the Paper Holders The roll paper of 4 in. diameter (102 mm diameter) is set on the back of the printer. Installation 1) Open the printer cover. 2) Set the paper holders as shown in the figure. 3) Secure the paper holders with screws M3 from the top and M4 from the back. Printer Paper holders Screws (M3)[...]

1-4 1.3 Names and Functions of the Parts Front view  Control panel The control panel is a center of the printer that displays printer messages through the LCD and LEDs. 1) LEDs One LED is the power indicator and the other is the error indicator. 2) LCD Displays the current printer status, configuration settings and errors. 3) Control keys The Pa[...]

1-5 Inside view  Printer cover Opens to allow loading of the paper and ribbon.  Ribbon holder Holds the ribbon. (See Chapter 3.)  Ribbon winder Winds the ribbon after printing. (See Chapter 3.)  Roll holder Holds the roll paper.  Roll guide Guide the roll paper to be set on the roll holder. The roll guide can be adjusted in accordanc[...]

1-6 Ribbon winder Head open leve r Offset check window Ribbon holder Paper holder Roll g uide Roll holder Printer cover Head pressure check windo w[...]

1-7 Side view  Interface connectors Connect the interface cables.  PCMCIA memory c ard cover To protect the PCMCIA memory card from exposure to dust and foreign matter. To install a PCMCIA memory card, first unhook this cover, then slide it out.  Power switch Turns on and off the power to the printer.  Power inlet Connects the power cor[...]

1-8 1.4 Connection to Power CAUTION Use the three-pin (including grounding) outlet. Otherwise, you may get a small shock by static electricity. Also, you may get an electric shock when the printer breaks down or short circuit occurs or a thunderbolt falls. Connect to power as follows: 1) Check that the power switch on the printer is turned off. 2) [...]

1-9 1.5 Connection to a Computer An interface cable is necessary for connecting the printer to a computer. Connect the printer to a computer as follows: 1) Check that both printer and computer power switches are turned off. 2) Insert the connector of the interface cable in the interface connector on the printer and secure it with lock screws. 3) In[...]

1-10[...]

2-1 Chapter 2 Control Panel 2.1 Control Panel 2-2 2.2 LCD/LED Indications and Adjustment Controls 2-3 2.3 Normal Operating Mode 2-3 2.4 Printer Setup Mode 2-4 2.5 Self-Test Mode 2-4 2.6 System Maintenance Mode 2-5[...]

2-2 2.1 Control Panel The control panel consists of the three control keys (Pause, Feed and Stop), two LED indicator lights (Power and Error), and LCD message screen. On the left side of the control panel there are three adjustment controls (paper gap sensor, black line sensor and LCD contrast). Exterior view Paper gap adjustment control Black line[...]

2-3 2.2 LCD/LED Indications and Adjustment Controls 1) LCD The eight-character LCD screen displays the current printer status, configuration settings, or an error message. 2) LEDs Power: Lights when the power is tuned ON. Error: Lights or blinks when an error occurs. 3) Adjustment controls The three adjustment controls are used to adjust the paper [...]

2-4 2.4 Printer Setup Mode The printer enters the printer setup mode when both Pause and Feed keys are pressed simultaneously. The control key functions at this time are described below. Settings of the printer setup mode are stored in nonvolatile memory, so once they are set, they are remained even when the power is turned off. [Functions] Set the[...]

2-5 2.6 System Maintenance Mode The printer enters the system maintenance mode when the Pause, Feed and Stop keys are pressed and held down simultaneously while turning the printer on. If those keys are pressed further for five seconds after the printer has entered the system maintenance mode, the system will be reset and the settings in the backup[...]

2-6  Voltage setting In the voltage setting mode, operate the paper gap and black line adjustment controls in the following way: For the standard paper gap voltage, both "PE" and "BL" displayed on the LCD screen are set to 3.0 V–3.3 V. Setting procedure: 1) Sets only the liner peeled off the label. (For the black line paper[...]

3-1 Chapter 3 Paper and Ribbon 3.1 Kinds of Paper 3-2 3.2 Label and Tag Specifications 3-2 3.3 Ribbon 3-6 3.4 Loading the Paper 3-7 3.5 Loading the Ribbon 3-9 3.6 Print Head Offset Adjustments 3-10 3.7 Ribbon Tension Adjustments 3-12[...]

3-2 3.1 Kinds of Paper 1) Kinds of paper A thermal-transfer or direct-thermal printing paper can be used. The paper must be of high quality. Otherwise, the clear print quality and the longer life of the print head will not be guaranteed. 2) Type of paper • Labels (continuous, die-cut, fanfold) • Tags • Tickets Both in-wound and out-wound pape[...]

3-3 Minimum value mm (in) Maximum value mm (in) A Width of label 25.4 (1.0) 118 (4.65) B Width of liner 25.4 (1.0) 118 (4.65) C Left edge of label 0 2.54 (0.10) D Length of paper gap between labels 2.54 (0.10) 2539 (99.96) E Length of label 12.7 (0.50) 2539 (99.96) F Pitch of label 12.7 (0.50) 2539 (99.96) G Thickness of liner 0.06 (0.0025) 0.125 ([...]

3-4[...]

3-5 Units for specifying position and length The print position may be specified in either inch or metric system. Switching between the two systems is accomplished through software. The print position can be freely designated within the maximum label size, regardless of which system you wish to use.  Inch system Basic unit (point): 0.01 in (0.25[...]

3-6 Reference points The reference points are described in the figure. The position of 2.5 mm from the left edge of the paper is the reference point. The left bottom is the reference point for the printed characters and bar codes. The concept of this reference point is common to such commands as ruled line and graphic. 3.3 Ribbon Size of ribbon: Wi[...]

3-7 3.4 Loading the Paper CAUTION Be careful of the edges of the plates so injury or property damage is possible. The printer is designed to easily load the paper and ribbon. After opening the cover, set the register paper as follows: 1) Push down the open lever (1) to have the head open (see the figure). 2) Push the lever (3) to have the guide rai[...]

3-8 Roll p a p e r 5 Reference plane Positioning notch 4 6 3 2 10 1 8 7 9[...]

3-9 3.5 Loading the Ribbon CAUTION Be careful of the edges of the plates so injury or property damage is possible. After opening the cover, set the ribbon as follows: 1) Push down the open lever (1) to have the head open (see the figure). 2) Insert the ribbon shaft (11) in the ribbon until it reaches the end. Then set the ribbon holder as shown in [...]

3-10 3.6 Print Head Offset Adjustments CAUTION Ensure the print head offset adjustments are correct for your type of print media (thickness & width). Incorrect adjustments can cause premature failure of the print head. The printer has already been factory-set to the label paper with a width of 112 mm (4.4 in). However, the print head offset adj[...]

3-11 2. When the print density on the left and right sides is not equal (when the paper with a different width has been used): The right head pressure viewed from the front of the panel can be adjusted with the head pressure adjust-screw. Turning the adjust-screw clockwise decreases the head pressure and turning the adjust-screw counterclockwise in[...]

3-12 3.7 Ribbon Tension Adjustments When the ribbon slips or wrinkles during printing, adjust the ribbon tension. The printer has already been factory set with the ribbon width of 114 mm. When using ribbon with a different width, adjust it according to the following procedure: a) Hold the ribbon roll with one hand so that it does not turn. b) Sligh[...]

4-1 Chapter 4 Troubleshooting 4.1 Error Messages 4-2 4.1.1 Error descriptions and indications 4-2 4.1.2 Error indications and corrective actions 4-4 4.2 Power Troubleshooting 4-7 4.3 Paper Feed Troubleshooting 4-8 4.4 Ribbon Feed Troubleshooting 4-9 4.5 Print Troubleshooting 4-10 4.6 Interface Troubleshooting 4-11[...]

4-2 4.1 Error Messages When there is a problem with the printer, a buzzer sounds, and the LED error indicator on the control panel lights. An error message is displayed on the LCD screen. Error descriptions and corrective actions are shown below. 4.1.1 Error descriptions and indications Description LCD indication LED Buzzer Battery dead (for clock [...]

4-3 Description LCD indication LED Buzzer Paper out (paper position can't be detected) Error contents and sensor information repeatedly displayed M command: Sets length for detection miss checking with system command M Maximum: Max. value of sensor reading voltage Minimum: Min. value of sensor reading voltage PaperErr M CMND Max*.**V Min*.**V [...]

4-4 4.1.2 Error indications and corrective actions LCD indication Description Corrective actions Battery Battery dead Automatically returned after displaying the error for a certain time. Change the lithium battery (CR2032). Note: Contact our service personnel for replacing the battery If the battery runs down, the real-time clock will stop and the[...]

4-5 LCD indication Description Corrective actions Pause Pause key pressed Press the Pause key once again to resume printing. If the Stop key is pressed, the stored printing contents will be lost and "on line" will turn on. Pause Pause command reception (communication control) Same as above. OverHeat Cooling Head overheat Wait until the he[...]

4-6 LCD indication Description Corrective actions PaperEnd Paper end (no paper left) Install the paper. PaperErr Paper out (paper position can't be detected) Check the contents and clear with the Stop key. Correct the faulty setting of the paper detection (paper gap, black line, continuous paper). Correct the faulty paramet er for paper (max. [...]

4-7 LCD indication Description Corrective actions ROM Err ROM checksum error Turn off the power and reset the printer. If this recurs, contact our service personnel. RAM Err RAM checksum error Turn off the power and reset the printer. If this recurs, contact our service personnel. – – System error (such as timer or CPU running out of control). [...]

4-8 4.3 Paper Feed Troubleshooting Problem Cause and remedy Paper doesn't feed. • Paper path is wrong. • Mechanism head is open. → Use the proper path. → Close the mechanism head. Paper is skew. • Paper end is not in contact with the paper guide. • Roll guide is not in contact with the roll paper. • Head pressure is not proper. ?[...]

4-9 4.4 Ribbon Feed Troubleshooting Problem Cause and remedy Ribbon is not wound. • Ribbon path is wrong. • Direction of ribbon winding is reverse. • Tension of ribbon winding is not proper. → Use the proper path. → Set it to the right winding direction. → Set it properly. Printing continues even when ribbon is out. • Print mode is th[...]

4-10 4.5 Print Troubleshooting Problem Cause and remedy Printing doesn't start. • Powe r to the printer is off. • Printer is not properly connected to a computer. • Printer setting is not proper. → Turn on the power switch. If power is not still turned on, follow the steps in the Power Troubleshooting. → Turn off the power switch and[...]

4-11 Problem Cause and remedy Print is too light or dark. • Paper and ribbon are not the specified type. • Present paper quality doesn't match the print head offset. • Present width of the paper doesn't match the print head offset. • Printer setting mode is different. • Setting of printing energy level is not proper. → Change [...]

4-12[...]

5-1 Chapter 5 Options Factory or reseller (dealer) options: 5.1 Auto-Cutter Unit 5-2 5.2 Peeler Unit 5-2 5.3 Adjustable Sensor 5-2 User options: 5.4 PCMCIA Memory Card 5-3 5.5 8-in Size Roll Paper Holder 5-4[...]

5-2 5.1 Auto-Cutter Unit The auto-cutter unit that has been installed on the printer will be available. See the operation manual of the auto-cutter for details.  Specifications • Cutting method: Circlular cutter • Max. thickness of cut paper: 0.01 in (0.25 mm) • Min. length of cut paper: 1.0 in (25.4 mm) 5.2 Peeler Unit The peeler unit tha[...]

5-3 5.4 PCMCIA Memory Card The PCMCIA memory card is used to: 1) Store the print format files. Data in the field register area can be stored and loaded. 2) Store graphic data. For example, graphic data such as a corporate logo can be stored and recalled from the PCMCIA memory card and printed. Note: The maximum size of storing graphic data is 256K [...]

5-4 5.5 8-in Size Roll Paper Holder 8-in size roll paper holder • Max. outer diameter: 8 in (203 mm) • Paper core inner diameter: 1.5 in – 3 in (38 mm – 76 mm)[...]

6-1 Chapter 6 Specifications 6.1 Basic Specifications 6-2 6.2 Interface 6-5 6.2.1 Serial interface system configuration 6-5 6.2.2 Parallel interface system configuration 6-6 6.2.3 RS-232C loopback test 6-7 6.2.4 RS-232C protocol 6-7 6.2.5 Interface pin assignment 6-9 6.3 Outline of Command System 6-11 6.4 Example of Connection to a Computer 6-12 6.[...]

6-2 6.1 Basic Specifications Item Description Printing • Direct-thermal or thermal-transfer • 203 dpi (8 dots/mm) print head (Main scanning line density: 8 dots/mm) (Sub-scanning line density: 8 lines/mm) • Max. printing width: 4.1 in (104 mm) • Max. paper width: 4.65 in (118 mm) • Max. printing length: 32 in (812 mm) Printing speed • 2[...]

6-3 Item Description Standard fonts • Font No. 0–6 system font (alphanumeric and European font) • Font No. 7–8: OCR-A OCR-B • Font No. 9: CG Triumvirate smooth fonts; 6 pt, 8 pt, 10 pt, 12 pt, 14 pt, 18 pt, 24 pt, 30 pt, 36 pt, and 48 pt. Character set in accordance with code page 850 Media sensors • Transparent type sensor: Detects pap[...]

6-4 Item Description Communication interface • Serial: RS-232C • Parallel: Centronics Indications, keys and switches • LEDs: Power and Error • LCD: Displays printer status, error contents, mode switch contents, etc • Control panel keys: Pause, Feed and Stop • Mode switch: Parameter setting for switching between direct-thermal and therma[...]

6-5 6.2 Interface The printer is connected to a computer and prints labels according to the commands from the computer. Two methods of interface with a computer are as follows: 6.2.1 Serial interface system configuration Serial interface: RS-232C (standard) Computer RS-232C interface RS-232C interface Printer Serial interface specifications Method [...]

6-6 6.2.2 Parallel interface system configuration Parallel interface: Centronics (standard) Computer Centronics interface Centronics interface Printer Parallel interface specifications Method 8-bit parallel Connector 36-pin unphenol type Synchronous system Strobe pulse Handshaking ACKNLG and BUSY signals Signal level TTL[...]

6-7 6.2.3 RS-232C loopback test After connector wiring as shown in the figure, turn on the test mode. The printer will receive data that has been transmitted by printer itself and the test of receiving and transmitting data will be performed. Fig. RS-232C loopback test 6.2.4 RS-232C protocol (1) X-ON/X-OFF system (see figure) This is a control syst[...]

6-8 Note: Even if each code is ready for output, the same code cannot be transmitted twice successively (except when the power is turned on or the printer is reset from the control panel). Fig. Buffer in use ( 2) Ready/Busy system (see figure) This is a control system in which the DTR is output at Ready (High) or Busy (Low) level. The DTR, however,[...]

6-9 6.2.5 Interface pin assignment Serial and parallel interface pin assignment tables are shown below.  Serial interface pin assignment table Pin No. Signal Input/Output Description 1 F.GND − Frame ground 2 TXD Output RS-232C output data 3 RXD Input RS-232C input data 4 RTS − RS-232C (pull up to +5V with 2 K Ω ) 5 CTS Input RS-232C data t[...]

6-10  Parallel interface pin assignment table Pin No. Signal Input/Output Description 1 STROBE Input Strobe signal for 8-bit data 2 − 9 DATA1-8 Input 8-bit parallel signal 10 ACKNLG Output 8-bit data request signal 11 BUSY Output Signal showing printer busy 12 PERROR Output Signal showing paper out 13 SELECT Output Signal showing printer "[...]

6-11 6.3 Outline of Command System For details about command system, see the Command Reference separately available. Commands for this printer consist of a string of ASCII codes and end with "CR" (decimal: 13, hex: 0D). Commands are generally classified into two types, system-level commands and label format commands. System-level commands[...]

6-12 6.4 Example of Connection to a Computer When RS-232C is used: IBM PC compatible Communication control: XON/XOFF or CTS/DTR “PC” (DB25P) Printer (DB25P) F.GND 1 1 F.GND TXD 2 3 RXD RXD 3 2 TXD CTS 5 20 DTR (Ready/Busy) S.GND 7 7 S.GND DSR 6 4 RTS DTR 20 5 CTS “PC” (DB9P) Printer (DB25P) NC 1 F.GND TXD 3 3 RXD RXD 2 2 TXD CTS 8 20 BUSY S[...]

6-13 6.5 Tear-Off Function The tear-off function eliminates the waste of labels when tearing manually. It allows the paper to automatically advance to the tear position after printing. When this function is turned on, the paper will be fed to the manual tear position after printing. The printer will feed back paper to the start print position when [...]

6-14 • The paper is fed to the tear position Tear-off function will start if no data is sent for 0.5 second after printing Paper is fed to the position where manual tearing is possible • When manual tearing is needed, tear the label at this time. • Performs next label printing . When next print data is transmitted from the computer, the print[...]

6-15 6.5.4 Tear-off and type of data When the tear-off is valid, the printer monitors the print data for 0.5 second during or after printing. If print data is transmitted within 0.5 second during or after printing, the printer will start the next printing without tear-off. (When data is received during printing, the time of monitoring 0.5 second is[...]

6-16 • Parameter initial values Initial values of print and feed positions are described below. Unit: mm (inch) Normal printing Auto- cutter Peeling Tear-off Minimum value Print position (Onnnn, form offset) 55.9 (2.2) 55.9 (2.2) 55.9 (2.2) 55.9 (2.2) 12.7 (0.5) Feed position (fnnn) 55.9 (2.2) * * 70.1 (2.8) 12.7 (0.5) If values lower than the mi[...]

Citizen America Corporation 2102 Alton Parkway - Unit A Irvine, CA 92606 Tel: (949) 838-0327 U.S.A. Citizen Systems Europe GmbH http:// www.citi zen-europe.com Mettinger Strasse 11 Park House 73728 Esslingen 643-651 Staines Road, Feltham Germany Middlesex, TW14 8PA United Kingdom Japan CBM Corporation CBM Bldg., 5-68-10, Nakano Nakano-ku, Tokyo 164[...]