Citizen CLP-521 manual

U SER'S M ANUAL CLP-521 Thermal Label & Barcode Printer[...]

2 CONTENTS Befor e Oper a tion Intr oduction -------------------------------------------------------------------------- 3 COMPLIANCE ST A TEMENT FOR EUR OPEAN USERS ----------------------------- 4 FCC COMPLIANCE ST A TEMENT FOR AMERICAN USER S ----------------------- 4 EMI COMPLIANCE ST A TEMENT FOR CANADIAN USER S ------------------------ 5 ET A T[...]

3 ❚❚❚ Main Features ❚❚❚ <High-speed, high-quality printing> This printer can be used for high-speed high-qualit y printing thanks t o its thermal-tr ansfer s yst em that uses a line thermal head t ogether with its 3 2 bit RISC CPU and its 'hist ory control IC'. <Easy operation> • It is easy t o change the print e[...]

4 COMPLIANCE S T A TEMENT FOR EUR OPEAN USER S CE marking show s conformity t o the following crit eria and pro visions: Low V olt age Directiv e (7 3/2 3/EEC)/EN60 9 5 0 EMC Directiv e (8 9/3 3 6/EEC)/EN5 5 0 2 2, EN5 5 0 2 4, EN6 1 000-3-2 & EN6 1 000-3-3 FCC COMPLIANCE S T A TEMENT FOR AMERICAN USER S This equipment has been t est ed and fou[...]

5 EMI COMPLIANCE S T A TEMENT F OR CANADIAN USER S This equipment gener at es and uses r adio frequency energy and if not installed and used properl y , that is, in strict accor dance with the manufacturer's instructions, ma y cause int erference t o r adio and t elevision recep tion. This digital appar atus doe s no t e xceed the Class A limi[...]

6 Impor t ant Safet y Instruc tions • Read all of the se instructions and sa ve them for lat er refer ence. • F ollow all w arnings and instructions marked on the pr oduct. • Unplug this product from the wall outlet befor e cleaning. Do not use liquid or aer osol cleaners. Use a damp cloth for cleaning. • Do not use this pr oduct near wa te[...]

7 Notice • Befor e use, be sure t o read this man ual. And keep it handy for r eference when needed. • The cont ents of this manual ma y change without prior notice. • R eproduction, tr ansfer , or tr ansmission of the content s of this manual without prior consent is strictly prohibit ed. • W e ar e not liable for any damage r esulting fro[...]

8 Indicat es a situation which, if not observed and handled pr operly , could re sult in death or serious injury . Indicat es a situation which, if not observed and handled pr operly , could re sult in injur y . S AFETY INS TR UCTIONS which must be stric tly observ ed ! Caution • T o pre vent per sonal injur y or pr oper t y damage, the following[...]

9 • Prior t o oper ation, r ead the safet y instructions carefully and observ e them. • Do not dr op or put for eign mat ter such a s clips and pins int o the print er . This ma y cause problems. • Be car eful when moving or carrying the print er . Dropping the print er may cause injury or pr oper t y damage. • Mak e sure if y ou open the t[...]

1 Se tup 10 Confirma tion of Car t on Cont ents Not e: The empt y car t on and packing materials should be st ored for futur e shipping of the print er . CD-R OM Quick-st art Guide Print er Media holder bar Media holder guide Head cleaner T est label media P ower cor d Q U ICK - S T A R T G UIDE This Quick-Start Guide covers ba sic operation. For d[...]

11 Setup P ar t Name s and F unc tions Fr ont Vie w 3 1 2 4 1 T op co ver Is opened vertically t o place or replace media. 2 Heat dischar ge vent It allo ws w arm air to v ent from the print er . Be sur e not t o block it with media etc. 3 Oper ation panel This is used t o mak e changes and adjustments t o the printer and its configur ation. 4 Medi[...]

1 Se tup 12 8 7 9 10 11 5 6 P ar t Name s and Functions 5 Media holder bar The media is support ed b y the media holder bar when installed in the print er . 6 Media holder guide This guide is mov ed horizontally t o match the media size. The guide can be sliding it fr om the holder bar . 7 Mot or cover It dischar ges the heat of the media feed mo t[...]

13 Setup 12 15 14 17 -1 16 -1 14 -2 16 -2 13 P ar t Name s and F unc tions = Thermal head This is the printhead. A void touching this with y our fingertips and lea ving gr ease or dirt on the printhead surface. ~ Plat en Int erlocked with the thermal head, it feeds media backwar ds or forwar ds. ! Upper sensor ( ! - 1 ) and bot tom sensor ( ! - 2 )[...]

1 Se tup 14 P ar t Name s and Functions Oper ation P anel 1 2 3 4 5 6 8 7 1 PO WER LED This is lit when the print er pow er is on. (green) 2 PRINT LED This is lit when the print er is able to print. (gr een) 3 CONDITION LED This is on when selecting set tings. (orange) 4 ERR OR LED This is lit or flashes when the print er is in an alarm or error st[...]

15 Setup P ar t Names and F unc tions 1 2 3 4 5 R ear Vie w 1 Serial int erface (RS2 3 2C) This r eceives serial tr ansmission of dat a from a host comput er . 2 P arallel int erface (Centronics par allel or IEEE1 2 84) This r eceives par allel tr ansmission of data fr om a host computer . 3 USB int erface This r eceives USB tr ansmission of data f[...]

1 Se tup 16 Connection t o P o wer 1. Check that the po wer switch t o the printer is turned OFF . 2. C onnect the connect or of the power cor d t o the pow er cord inlet on the print er . 3. Inser t the plug of the po wer cor d in the AC outle t. Caution Use an A C outlet that accept s a thr ee-pronged plug. Otherwise, st atic electricit y ma y be[...]

17 Setup Connection t o a C omput er This pr oduct has three interfaces that can be used t o r eceive printing dat a: a serial port (RS2 3 2C), parallel port (IEEE1 2 8 4), and a USB port (USB1.1). An optional internal Ethernet (LAN) or Wir eless LAN (W iFi) por t can be added b y your dealer . With the ex ception of a wireless LAN connection, an i[...]

2 Print er Oper ation 18 P ow er ON/OFF T urning on the po wer 1. T urn on the pow er switch on the back of the printer . 2. The PO WER and PRINT LED are lit. T urning off the pow er 1. T urn off the pow er switch on the back of the print er . 2. The PO WER and PRINT LED go off. P ower Switch P ower Switch Oper ation P anel[...]

19 Print er Operation 1 P AUSE k ey: T empor arily pauses printing • When this ke y is pushed once, the PRINT LED turns off and the printer t empor arily pauses. • When it is pushed during printing, the print er pause s aft er the label currentl y being print ed is issued. Pressing the k ey a second time r est arts printing and the remaining nu[...]

2 Print er Oper ation 20 T able of W arning and Error Indica tions 1 PO WER LED It lights up when printer po wer is turned on. (gr een) 2 PRINT LED This is lit when the print er is able t o print. (gr een) 3 CONDITION LED This is on when selecting set tings. (or ange) 4 ERR OR LED This is lit or flashe s when the printer is in alarm st atus. (red) [...]

21 Print er Operation Set ting the Media Media Sizes The position of label and t ag media is sensed b y either a transpar ent sensor or a reflectiv e sensor . T r ansparent sensor: Det ects the gaps be tw een label media and notches of t ag media Reflectiv e sensor: Det ects the black mark * Use a tr anspar ent sensor for label media gaps and media[...]

2 Print er Oper ation 22 Media holder bar Media holder guide Lar ge blue-head open lev er 2. Firstl y , slide the tw o black pla stic parts of the media holder assembl y together . Ensur e correct alignment of the guide with the bar as it can only be inst alled in one direction. 3. Slide the r oll of media o ver the media bar . The media guide must[...]

23 Print er Operation 6. Set ting sensor positions. When using a tr ansparent sensor Mov e the bot tom sensor close t o the center of the width of the media then align the upper sensor marker and the bo t tom sensor mark er . When using media that is 4 inches wide, position the upper sensor and the bot tom sensor all the w ay t o the right (head op[...]

2 Print er Oper ation 24 7 . Align the media with the left fix ed media guide (2 locations), align the right mo vable media guide with the media width, and low er the sensor arm. 8. Lower and lock the head unit. Align it with the width of the media that has been set, then se t the media width and media thickness adjustment dials. See “Chapt er 3 [...]

25 Print er Operation Mode Set tings Mode Ke y opera tion HEX dump mode T urning pow er on while pushing the ST OP ke y . Self print mode T urning pow er on while pushing the FEED ke y . Menu set ting mode T urning pow er on while pushing the MODE/REPEA T ke y . HEX Dump Mode  When using label media T urn on printer po wer while pushing the S T [...]

2 Print er Oper ation 26 Self print pattern Self Print Mode P er forming a self te st print is an eas y w a y to check on the st at e of print er set ting and printing quality . Inst all the media as explained in “Inst alling the Media” and then oper at e the print er as follow s. Media feed direction Setting the Media (P.21) Mode Set tings [...]

27 Print er Operation Menu Setup Mode If the print er pow er is turn on while the MODE/REPEA T ke y is pressed, the printer ent er s menu setup mode. In this mode, the print er’ s configur ation can be changed using the V uePrint Men u Sy stem. During menu set ting mode, the PRINT LED and CONDITION LED are on. Media must be installed in the print[...]

2 Print er Oper ation 28 Menu Set ting Flow Chart The following is a flo w chart showing the CLP -5 2 1 V uePrint menu s yst em. YES Pre ss FEED ke y for 3 seconds NO NO NO YES YES NO NO YES NO EXIT EXIT EXIT EXIT EXIT EXIT EXIT EXIT NO NO NO MODE/REPEA T ke y + Po wer on Are y ou sure? Do you w ant to print the current men u set tings? Complet ed [...]

29 Print er Operation Mode Set tings SAVE SAVE SAVE SAVE SAVE SAVE YES / Select / SA VE NO / Next It em / Change V alue Next Digit Exit t o pre vious menu EXIT YES YES Change V alue Change V alue Change V alue YES YES • Continuous Media Length • V ertical P osition • Horizontal Shift • Media Sensor • Small Media Adjustment • Sensor Lev [...]

2 Print er Oper ation 30 Example of printing during sub menu set ting Example of printing during t op menu set ting Shown below is a sample menu output fr om the CLP -5 2 1 V uePrint menu sy stem. This particular ex ample is changing the print speed and print darkness then continues thr ough the remainder of the “Print Se tup” menu. The actual [...]

31 Print er Operation Example of printing of cont ents of set tings Menu Setting Flow Chart (p.28) Mode Set tings Not e: Citizen continually enhances it s printer s with new options and set tings based on our cust omer's request s. Extr a or changed menu it ems ma y appear on the abov e print out in some case.[...]

2 Print er Oper ation 32 Menu Set ting T able Page Se tup Menu - allow s you t o change set tings relat ed to the media or print qualit y . Sy stem Setup Men u - allo ws y ou to change set tings for the printer har dware and ba sic control s yst ems. After Print Menu - changes how the print er r eacts after the label ha s been printed. Interface s [...]

33 Print er Operation T op Menu Sub Menu Default Menu Remarks * Aft er Print Function Select Off Off T ear P eel On Cut ter St andard Cut ter Action Backfeed Backfeed Through P aper P osition 0.00IN P eel/Cut/T ear Off 0.00mm 0.00 t o 2.00 IN 0.0 t o 50.8mm P eel/Cut/T ear On -1.00 to 1.00 IN -2 5.4 to 2 5.4mm Mode/Repea t Ke y Disabled LabelSet La[...]

3 Print er Adjustment s 34 Sensor Adjustment s The sensing level of both the tr anspar ent (see thru) and reflectiv e sensor s is adjust ed separ at ely and independently . F irstly , the sensor t ype must be select ed either using the VuePrint menu s yst em or the Sensor Me thod Selection shown below . Then the adjustment and calibr ation of the s[...]

35 Print er Adjustment s Adjusting the T r ansparent sensor 1. Open the printhead and close the sensor arm, then align the positions of the mark ers on the upper sensor and the bot tom sensor . Upper sensor Bot tom sensor T r ansparent sensor mark er Upper sensor marker Alignment of marker s 4. If the P A USE k ey is pushed while the MODE/REPEA T k[...]

3 Print er Adjustment s 36 Adjusting the R eflec tiv e sensor 1. Open the printhead and the sensor arm, then align the position of the sensor mark er of the bot tom sensor is a t the cent er of the black mark on the media. Black mark Media Bot tom sensor 黒線 Reflectiv e sensor marker Black mark Black mark Label Liner media Bot tom sensor 4. I[...]

37 Print er Adjustment s Media Thickne ss Adjustment It is necessary t o per form offse t adjustment because the head offset varies according t o the t ype of media. The printer can be adjust ed easil y b y r ota ting the media thickness adjustment dial. If the print qualit y is poor , adjust the print er with the media thickness adjustment dial. ?[...]

3 Print er Adjustment s 38 Media W idth Adjustment Caution When using narro w media, be sure t o do this adjustment. (If you do not, the head ma y be damaged b y jamming, etc.) 9 Media width adjustment dial The head pr essur e varies according to the width of the media being print ed. The head pressur e balance must be adjust ed according t o media[...]

39 Print er Adjustment s Cleaning Wipe off an y for eign mat ter such as media dust, dirt and adhesive substances built up around the prinhead with the head cleaning pen (head cleaner) pro vided, and use a soft cloth soak ed in eth yl alcohol for the plat en etc. It is particularly important t o clean the printhead after printing on thermal media f[...]

4 T r oubleshooting 40 Indication The LED do not light up when print er power is connect ed. Paper is feeding, but nothing is print ed. The printer is not printing neatly . Correctiv e action 1) Insert the plug of the power cord corr ectly in the electric outlet. 2) Insert the connect or of the po wer cor d correctly int o the power inle t of the p[...]

41 T rouble shooting Indication The printer is not printing neatly . The printing position changes. Check 3) Is the print head dirt y? Is a label stuck to the head. 4 ) Is the print head in the correct position for the media that is used? 5 ) Is the printer’ s head pressur e balance correct for the width of the media that is used? 1 ) Is the medi[...]

Appendix es 42 It em Description Printing Printing method Thermal transfer Re solution Main scanning line densit y: 2 03 do ts/inch (8 dots/mm) Sub- scanning line densit y: 2 0 3 dots/inch (8 dots/mm) Head 8 6 4 dots (effectiv e dots: 8 3 2 dots) Max. print width 1 04 mm 4.1 inch Max. print length 8 1 2.8 mm 3 2 inch Print densit y Print densit y i[...]

43 Appendix es Specifications It em Description F ont 1. Sev en kinds of fixed pitch font • Over seas, English fonts and Eur opean fonts 2. OCR fonts OCR -A, OCR -B 3. Proportional font s CG T riumvir ate smooth font (6, 8, 1 0, 1 2, 1 4, 1 8, 2 4, 3 0, 3 6, 4 8, 7 2 points) • Char acter set: Conforms with code page 8 4 0 standar ds 4. T rue ty[...]

Appendix es 44 It em Description Envir onment Oper ating temper ature Oper ating t emp. 0 to 4 0 ° C, humidit y 30 t o 80%, condensation fr ee conditions: (Conditions: ventilation, and natur al convection) St orage t emper ature T emp. –2 0 to 6 0 ° C, humidit y 5 to 8 5% conditions (Conditions: v entilation, and natur al convection) Ext ernal [...]

45 Appendix es Int erfaces This printer is connect ed to a comput er and prints according t o commands sent from the comput er . There ar e thr ee t ypes of computer int erfaces, and the se ar e connect ed to device s suited t o each type of int erface. The printer can also be connect ed t o a computer b y the optional Ethernet (LAN) and wirele ss [...]

Appendix es 46 X ON/X OFF Prot ocol R equirements t o output X -ON code • Communication is possible when the pow er is on. • When the receiv e buffer has less than 2K b yte a vailable, XOFF code is output, then the r eceive buffer has at lea st at least 4K b ytes a vailable. R equirements t o output the X -OFF code • When the receive buffer h[...]

47 Appendix es P arallel Int erface Specifications T ransmission mode 8-bit par allel data Receiv e buffer size 1 6kB T ransmission mode s Compatible mode It is an as ynchronous forwar d direction of the b yte width (from host t o print er) channel, and the interface line of the dat a is opera ted in accor dance with signal line definitions of Cent[...]

Appendix es 48 Error Change in the st atus of a signal line Both directions OFF Both directions ON Paper end Busy : L  H Busy : L  unchanged PError : L  H PError : L  H Select : H  L Select : H  unchanged nF ault : H  L nF ault : H  L Error other than paper end Busy : L  H Busy : L  unchanged • Head open PError : L ?[...]

49 Appendix es Rela tion of the timing of the BUS Y signal and the *ACK signal [Cent er – A CK] [While receiving INIT signal] No t e: If the *Init signal does not ha ve width of 1 0 to 1 5 µ sec or mor e, it cannot act as an Init signal. If it is lo wer , the *Init signal is ignor ed. BUS Y starts up when the *Init signal is per ceived. BUSY *AC[...]

Appendix es 50 USB Int erface Specifications Standar ds Complies with Univer sal Serial Bus Specification T ransmission speed Compatible with 1 2Mbps (full speed) tr ansmission Receiv e buffer 1 6kB Connector DUSB DUSB-BRA4 2- T1 1(DDK) Pin No. Signal code Signal Function 1 VB US USB po wer USB po wer (+5V) 2 D+ Signal line + + signal line 3 D– S[...]

51 Appendix es R eplacing the Int erface Boar d R eplacement Method 1. Remo v e the scr ews (2) that anchor the br acke t of the int erface board then pull the int erface board t owar ds you. When y ou do this, be car eful not to perform an y unr easonable oper ations that will damage the connecting cable and do no t pull the cable too much. If y o[...]

Appendix es 52 3. Inser t the interface board into the printer so tha t the connecting cable does not catch on the print er , then use the scre ws (2) that y ou remo ved t o anchor the br acket. R ear Side Int erface Board Scre w Replacing the Int erface Board[...]

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Citizen America Corporation 2102 Alton P ar kw ay , Unit A Ir vine , CA 92606 T el: (949) 428-3700 U. S. A. Citizen Systems Europe GmbH P ar k House , 643-651 Staines Road Mettinger Strasse 11 Feltham, Middlese x, TW14 8P A D-73728 Esslingen United Kingdom Ger many T el: +44 (0) 20 8893 1900 T el: +49 (0) 711 3906 400 http://www .citizen-europe.com[...]