Citizen Citizen CLP 621 CLP-621 CLP-621 manual

CLP-621 & CLP-631 Thermal T ransfer Barcode & Label Printer U SER'S M ANUAL[...]

2 CONTENTS Befor e Oper a tion INTR ODUCTION -------------------------------------------------------------------- 3 COMPLIANCE ST A TEMENT FOR EUR OPEAN USER S ----------------------------- 4 FCC COMPLIANCE ST A TEMENT FOR AMERICAN USER S ----------------------- 4 EMI COMPLIANCE ST A TEMENT FOR CANADIAN USER S ------------------------ 5 ET A T DE C[...]

3 ❚❚❚ Main Features ❚❚❚ <High-speed, high-quality printing> This print er can be used for high-speed high-qualit y printing thanks t o its dir ect thermal method and thermal tr ansfer me thod that use a line thermal printhead t ogether with its 3 2 bit RISC CPU and its 'hist ory contr ol IC'. <Easy operation> • I[...]

4 COMPLIANCE S T A TEMENT FOR EUR OPEAN USER S CE marking show s conformit y t o the following crit eria and pr ovisions: Low V oltage Directiv e (7 3/2 3/EEC)/EN60 9 5 0-1 EMC Directive (8 9/3 3 6/EEC)/EN5 5 0 2 2, EN5 5 0 2 4, EN6 1 000-3-2 & EN6 1 000-3-3 FCC COMPLIANCE S T A TEMENT FOR AMERICAN USER S This equipment has been te sted and fou[...]

5 EMI COMPLIANCE S T A TEMENT F OR CANADIAN USER S This Class A digital appar atus complie s with Canadian ICES-003. This equipment gener at es and uses r adio frequency energy and if not inst alled and used pr operly , that is, in strict accor dance with the manufacturer's instructions, ma y cause interfer ence t o r adio and t elevision r ec[...]

6 IMPOR T ANT S AFETY INS TR UCTIONS • Read all of the se instructions and sa ve them for lat er r eference. • F ollo w all warnings and instructions mark ed on the product. • Unplug this pr oduct from the wall outlet befor e cleaning. Do not use liquid or aer osol cleaners. Use a damp cloth for cleaning. • Do not use this product near wat [...]

7 NO TICE • Befor e use, be sure to read this manual. And keep it handy for reference when needed. • The cont ents of this manual ma y change without prior notice. • R eproduction, tr ansfer , or tr ansmission of the cont ents of this manual without prior consent is strictly prohibit ed. • W e are not liable for an y damage r esulting from [...]

8 Indicat es a situation which, if not observed and handled pr operly , could r esult in dea th or serious injur y . Indicat es a situation which, if not observed and handled pr operly , could r esult in injury . S AFETY INS TR UCTIONS which must be stric tl y observ ed ! Caution • T o pre vent per sonal injury or property damage, the follo wing [...]

9 • Prior t o oper ation, r ead the safet y instructions carefully and observ e them. • Do not dr op or put foreign ma t t er such as clips and pins int o the print er . This ma y cause pr oblems. • Be car eful when moving or carrying the print er . Dr opping the printer ma y cause injury or pr operty damage. • Mak e sure if you open the to[...]

1 Se tup 10 Confirma tion of Car t on Cont ent s Not e: The empt y cart on and packing mat erials should be stor ed for futur e shipping of the print er . Remo ving the P acking Mat erial The printer is shipped with adhesive tape in place to hold the top cov er closed. Simply remo ve the t wo pieces of tape on either side of the top co ver . Then s[...]

11 Setup P ar t Name s and F unc tions Fr ont V ie w 3 1 2 4 5 Operation Panel (p.15) 1 T op cov er Is opened vertically t o set media or ribbon. 2 Heat dischar ge vent It allow s warm air t o vent fr om the print er . Be sure not t o block it with media etc. 3 Oper ation panel This is used to make changes and adjustments t o the printer and its co[...]

1 Se tup 12 3 2 5 4 1 P ar t Names and F unc tions 1 Ribbon winding selec tion switch This switch allo ws selection of inside-w ound ribbons (also known a s "ink in") and outside wound ribbons ("ink out"). R emember , the ink ed surface should be facing A W A Y from the printhead surface! Citizen Hint: T o te st which surface of[...]

13 Setup 3 2 5 6 7 4 1 P ar t Names and F unctions 1 Fr ont (winding side) ribbon t ension adjustment knob This is adjust ed according to the width of the ribbon tha t is used. It is also used when the ribbon is wrinkled or slips. 2 Fr ont (winding side) ribbon left -right balance adjustment knob It is used to perform an adjustment when the ribbon [...]

1 Se tup 14 -1 -1 -2 -2 2 3 4 1 3 4 5 7 8 6 P ar t Names and F unc tions 1 Thermal printhead This is the printhead. Av oid t ouching this with your fingertips and lea ving gr ease or dirt on the printhead surface. 2 Sensor arm The media can be inst alled b y r aising this arm. The media can be held in place b y low ering this arm. 3 Upper sensor ( [...]

15 Setup P ar t Names and F unctions Oper ation P anel 1 2 3 4 5 6 8 7 1 PO WER LED This is lit when the printer po wer is on. (gr een) 2 PRINT LED This is lit when the printer is able t o print. (gr een) 3 CONDITION LED This is on when selecting set tings. (or ange) 4 ERR OR LED This is lit or flashes when the print er is in an alarm or err or sta[...]

1 Se tup 16 P ar t Names and F unc tions 1 2 3 4 5 R ear V iew 1 Serial int erface (RS2 32C) This receiv es serial tr ansmission of data fr om a host comput er . 2 P ar allel interface (C entronics par allel or IEEE1 2 8 4) This receiv es parallel tr ansmission of data from a host comput er . 3 USB int erface This receiv es USB tr ansmission of dat[...]

17 Setup Connection t o P o w er 1. Check that the po wer switch t o the printer is turned OFF . 2. C onnect the connect or of the pow er cord to the pow er cord inlet on the print er . 3. Inser t the plug of the pow er cor d in the AC outle t. Caution Use an AC outle t that accepts a three-pr onged plug. Otherwise, st atic electricit y ma y be gen[...]

1 Se tup 18 Connection t o a Comput er This product ha s three int erfaces that can be used t o r eceive printing da ta: a serial port (RS2 3 2C), par allel port (IEEE1 2 8 4, Non-L. P . S.), and a USB port (USB1.1). A n o p tional internal net work int erface can be added by y our dealer . T o connect the cable, proceed as follows: 1. T urn OFF bo[...]

19 Print er Oper ation P o w er ON/OFF T urning on the po wer 1. T urn on the pow er switch on the back of the printer . 2. The PO WER and PRINT LED are lit. T urning off the pow er 1. T urn off the power switch on the back of the print er . 2. The PO WER and PRINT LED go off. P o wer Switch P o wer Switch Oper ation P anel 2 Print er Oper ation[...]

2 Print er Oper ation 20 1 P A USE k ey: T empor arily pauses printing • When this ke y is pushed once, the PRINT LED turns off and the print er t empor arily pauses. • When it is pushed during printing, the printer pauses aft er the label currentl y being print ed is issued. Pressing the k ey a second time rest arts printing and the remaining [...]

21 Print er Oper ation LED F unc tions 1 PO WER LED It lights up when printer po wer is turned on. (green) 2 PRINT LED This is lit when the printer is able t o print. (green) 3 CONDITION LED This is on when selecting set tings. (or ange) 4 ERR OR LED This is lit or flashe s when the printer is in error st atus. (r ed) T able of Alarm and Err or Ind[...]

2 Print er Oper ation 22 Set ting the Media Media Sizes The position of label and t ag media is sensed b y either a tr anspar ent sensor or a reflectiv e sensor . T r ansparent sensor: Detect s the gaps bet ween label media and notches of t ag media Reflectiv e sensor: Det ects the black mark * Use a tr ansparent sensor for label media gaps and med[...]

23 Print er Oper ation Media holder bar Media holder guide Sensor arm Lar ge blue-head open lev er Head unit 2. Firstl y , slide the tw o black plastic parts of the media holder assembl y toge ther . Ensure corr ect alignment of the guide with the bar as it can only be inst alled in one direction. 3. Slide the roll of media ov er the media bar . Th[...]

2 Print er Oper ation 24 6. Set ting sensor positions. When using a tr ansparent sensor Mov e the bot tom sensor close t o the cent er of the width of the media, then align the upper sensor mark er and the bot t om sensor mark er (whit e) using the mov able media guide. When using media that is 4 inches wide, position the upper sensor and the bot t[...]

25 Print er Oper ation 7 . Align the media with the left fix ed media guide (2 locations), align the right mov able media guide with the media width, and low er the sensor arm. 8. Push the head close knob to lo wer and lock the head unit. Be sure t o alw ay s push the head close knob t o lock the head unit. Align it with the width of the media that[...]

2 Print er Oper ation 26 Set ting the Ribbon The following kinds and size s of ribbons can be used. T ypes ...................................................... Inside wound and out side wound ribbon Max. ribbon width ............................... 1 1 4.0 mm (4.5 0 inch) Min. ribbon width ................................ 2 5.4 mm (1.00 inch) Max[...]

27 Print er Oper ation 4. Push the large blue-head open lever t o release the head unit. Pull out the ribbon from the bot tom of the head unit to the ribbon winding side. 5. Using tape e tc., fix the ribbon that you ha ve pulled out on the ribbon holder on which the paper cor e has been set and wind it on the ribbon holder . Winding side ribbon hol[...]

2 Print er Oper ation 28 7 . Push the head close knob to low er and lock the head unit. Be sure t o alw ay s push the head close knob t o lock the head unit. If the ribbon is wrinkled, push the FEED ke y until the wrinkles disappear . If the wrinkles do not disappear or if it slips, perform ribbon balance adjustment and ribbon tension adjustment. S[...]

29 Print er Oper ation Mode Set tings Mode Ke y operation HEX dump mode T urning power on while pushing the ST OP ke y . Self print mode T urning power on while pushing the FEED k ey . Menu set ting mode T urning power on while pushing the MODE/REPEA T ke y . HEX Dump Mode  When using label media T urn on print er po wer while pushing the S T OP[...]

2 Print er Oper ation 30 Self Print Mode P erforming a self t est print is an eas y wa y to check on the sta te of print er set ting and printing qualit y . Inst all the media as e xplained in “Installing the Media” and then oper at e the print er as follow s.  Case of label media T urn on printer po wer while pushing the FEED k e y . When t[...]

31 Print er Oper ation Menu Setup Mode If the print er pow er is turn on while the MODE/REPEA T k e y is pressed, the printer ent er s menu setup mode. In this mode, the printer’ s configura tion can be changed using the V uePrint Men u Sy st em. During menu set ting mode, the PRINT LED and CONDITION LED are on. Media must be installed in the pri[...]

2 Print er Oper ation 32 Menu Set ting Flow Chart YES Pre ss FEED ke y for 3 seconds NO NO NO YES YES NO NO YES NO EXIT EXIT EXIT EXIT EXIT EXIT EXIT EXIT NO NO NO MODE/REPEA T ke y + P ow er on Are y ou sure? Do you w ant to print the current men u set tings? Complet ed Do you w ant to change the menu set tings? Do you w ant t o print the current [...]

33 Print er Oper ation Mode Set tings SAVE SAVE SAVE SAVE SAVE SAVE YES / Select / Sa ve NO / Next It em / Change V alue Next Digit Exit t o pre vious menu EXIT YES YES Change V alue Change V alue Change V alue YES YES • Darkness Adjust • Print Method • Continuous Media Length • V ertical P osition • Horizontal Shift • Media Sensor • [...]

2 Print er Oper ation 34 Example of printing during sub menu set ting Example of printing during t op menu set ting This particular ex ample is changing the print speed and print darkness then continues thr ough the remainder of the “Print Se tup” menu. The actual output from the print er is "vertically re ver sed" due t o the wa y th[...]

35 Print er Oper ation Example of printing of cont ents of set tings Menu Setting Flow Chart (p.32) Mode Set tings Not e: Citizen continuall y enhance s it s printer s with new op tions and set tings based on our customer's reque sts. Extr a or changed menu it ems ma y appear on the abov e print out in some case. * The set tings of the Symbol [...]

2 Print er Oper ation 36 Menu Set ting T able Page Se tup Menu - allow s you t o change set tings rela ted t o the media or print qualit y . Sy stem Setup Men u - allow s y ou to change se t tings for the print er hardw are and ba sic control s yst ems. After Print Menu - changes how the print er r eacts after the label ha s been printed. Interface[...]

37 Print er Oper ation T op Men u Sub Menu Default Menu Remarks Off ... Auto configur e ineffective. When a peeler unit or aut o-cut ter is installed but has no t been start ed, it is off and the oper ation is select ed by “F unction select” . Function Select T ear Off Selects the t ype of options installed and T ear adjusts the "paper st [...]

2 Print er Oper ation 38 Quick Setup of the Print Me thod The print method (thermal tr ansfer method/dir ect thermal method) can be set using oper ation panel in addition t o menu se t ting mode. Set ting me thod Each time you push the P AUSE k ey while pushing the MODE/REPEA T k ey , a buzzer sounds and the print er switches bet ween thermal tr an[...]

39 Print er Adjustment s Sensor Adjustments The sensing level of both the tr anspar ent (see thru) and reflectiv e sensor s is adjust ed separa t ely and independently . Firstl y , the sensor t ype must be select ed either using the V uePrint men u s y stem or the Sensor Me thod Selection shown below . Then the adjustment and calibra tion of the se[...]

3 Print er Adjustment s 40 Adjusting the T r ansparent sensor 1. Push the lar ge blue-head open lev er to open the head unit and sensor arm, then return only the sensor arm to its original position. Align the upper sensor mark er and the bot tom sensor mark er (white) using the mo vable media guide. Upper sensor Bot tom sensor Mov able media guide [...]

41 Print er Adjustment s Adjusting the R eflec tive sensor 1. Open the printhead and the sensor arm, then align the position of the sensor marker of the bot tom sensor is at the center of the black mark on the media. Black mark Media Bot tom sensor Reflectiv e sensor marker Black mark Black mark Label Liner media Bot tom sensor 4. If the P A USE ke[...]

3 Print er Adjustment s 42 Media Thickne ss Adjustment It ma y be necessary t o adjust the printer accor ding t o the thickness of the media being used. This can be done easily by rot ating the media adjustment dial t o impro ve the print qualit y . • P oor print qualit y acr oss the complet e print out means wr ongly set media thickness. See thi[...]

43 Print er Adjustment s Media W idth Adjustment Caution When using narr ow media, be sure t o MAKE this adjustment. (If you do not, the head ma y be damaged b y jamming, etc.) 9 Media width adjustment dial The head pr essur e varies according to the width of the media being print ed. The head pressur e balance must be adjusted accor ding t o media[...]

3 Print er Adjustment s 44 Front ribbon left-right balance adjustment knob Back ribbon left-right balance adjustment knob Front ribbon tension adjustment knob Back ribbon tension adjustment knob Adjusting the Ribbon When using narr ow -width ribbons or very specialist thermal ribbon mat erial, it may be nece ssary t o adjust the ribbon t ension and[...]

45 Print er Adjustment s Ribbon Balance Adjustment Do this adjustment b y turning the front and back balance adjustment knobs. If the ribbon is wrinkled, adjust it as follo ws. The scale is usuall y aligned with the center . Adjustment procedur e 1. Check bet ween the supply side ribbon and the back balance adjustment knob to find out on which side[...]

3 Print er Adjustment s 46 Cleaning Wipe off an y foreign mat t er such as media dust, dirt and adhesiv e subst ances built up around the prinhead with the head cleaning pen (head cleaner) pro vided, and use a soft cloth soak ed in eth yl alcohol for the plat en etc. It is particularly important t o clean the thermal printhead aft er printing on th[...]

47 T rouble shooting Indication The LED do not light up when printer pow er is connected. P aper is feeding, but nothing is print ed. The print er is not printing neatly . Correctiv e action 1 ) Insert the plug of the pow er cor d corr ectly in the electric outlet. 2) Insert the connector of the po wer cor d correctl y int o the pow er inlet of the[...]

4 T r ouble shooting 48 Indication The printer is not printing neatl y . The printing position changes. The ribbon is wrinkled The ribbon slips (ribbon dirt is pr oduced.) The ribbon does not wind. Check 4) Is the thermal printhead dirt y? Is a label stuck to the head. 5 ) Is the recommended ribbon or a ribbon of the same t ype used? 6) Is the ther[...]

49 Appendix es It em Description Printing Printing method Thermal tr ansfer/Direct thermal Resolution Main scanning line densit y: 2 0 3 dots/inch (8 dot s/mm) (CLP -6 2 1) 3 00 dots/inch (1 1.8 do ts/mm) (CLP -6 3 1) Sub- scanning line densit y: 2 0 3 dots/inch (8 dot s/mm) (CLP -6 2 1) 3 00 dots/inch (1 1.8 do ts/mm) (CLP -6 3 1) Head 8 6 4 dots [...]

Appendix es 50 Specifications It em Description Bar code One-dimension • Code 3 of 9 • UPC-A • UPC-E • EAN-1 3 (JAN-1 3) • EAN-8 (JAN-8) • Int erlea ved 2 of 5 • Code 1 2 8 • HIBC (Modulus 4 3-used code 3 of 9) • Codabar (NW -7) • Int 2 of 5 (Modulus1 0-used Interlea ved 2 of 5) • Ple ssey • Case Code • UPC 2DIG ADD • UP[...]

51 Appendix es Specifications It em Description Envir onment Operating temper atur e Oper ating temp. 5 to 3 5 ° C, humidit y 3 0 to 80%, condensation free conditions: (Conditions: ventilation, and natur al con vection) Stor age t emper ature T emp. –2 0 t o 60 ° C, humidity 5 t o 8 5% conditions: (Conditions: ventilation, and natur al con vect[...]

Appendix es 52 Int erfaces This print er is connected t o a comput er and prints accor ding to commands sent from the comput er . There ar e three t ype s of computer int erfaces, and these are connected t o device s suited t o each t ype of int erface. The printer can also be connect ed t o a computer b y the optional Etherne t. Sy stem Start/st o[...]

53 Appendix es Int erfaces X ON/X OFF Pr ot ocol Requir ements t o output X -ON code • Communication is possible when the po wer is on. • When the receiv e buffer has less than 1 2 8 b yt e a vailable, X OFF code is output, then the r eceive buffer has a t least at least 1 0 2 4 byt es a v ailable. Requir ements t o output the X -OFF code • W[...]

Appendix es 54 P ar allel Int erface Specifications T r ansmission mode 8-bit parallel da ta Receiv e buffer size 1 6kB T r ansmission modes Compatible mode It is an as ynchronous forwar d dir ection of the byt e width (from host t o print er) channel, and the interface line of the dat a is oper ated in accor dance with signal line definitions of C[...]

55 Appendix es Int erfaces Err or Change in the status of a signal line in compatible mode P aper end Busy : L  H PError : L  H Select : H  L nF ault : H  L Err or other than paper end Busy : L  H • Head open PError : L  unchanged • Other Select : H  L nF ault : H  L Conditions for Bus y • Receiv e buffer full • Dat [...]

Appendix es 56 R elation of the timing of the BUS Y signal and the *ACK signal [Cent er – A CK] [While receiving INIT signal] Not e: If the *Init signal does not hav e width of 1 0 to 1 5 µ sec or more, it cannot act as an Init signal. If it is lo w er , the *Init signal is ignored. BUS Y st arts up when the *Init signal is perceiv ed. BUSY *ACK[...]

57 Appendix es USB Int erface Specifications Standar ds Complies with Univer sal Serial Bus Specification T r ansmission speed Compatible with 1 2Mbps (full speed) tr ansmission Receiv e buffer 1 6kB Connector DUSB DUSB-BRA4 2- T1 1(DDK) Pin No. Signal code Signal Function 1 VBUS USB pow er USB power (+5V) 2 D+ Signal line + + signal line 3 D– Si[...]

Appendix es 58 R eplacing the Int erface Boar d R eplacement Method 1. Remo v e the scr ews (2) that anchor the br acke t of the int erface board then pull the interface boar d to war ds you. When y ou do this, be car eful not to perform any unr easonable opera tions tha t will damage the connecting cable and do no t pull the cable too much. If y o[...]

59 Appendix es 3. Inser t the int erface board int o the print er so that the connecting cable does not catch on the printer , then use the scre ws (2) that y ou remo ved t o anchor the br acket. R ear Side Int erface Board Scre w R eplacing the Interface Boar d[...]

JM74954-00F PMC-0610 363 V an Ness W ay , Suite 404 T orrance, CA 90501. USA T el: (310) 781-1460 Fax: (310) 781-9152 http://www .citizen-systems.com Mettinger Strasse 11 Park House, 643-651 Staines Road D-73728, Esslingen Feltham, Middlesex, TW14 8P A Germany United Kingdom T el: +49 (0) 711 3906 420 T el: +44 (0) 20 8893 1900 Fax: +49 (0) 711 390[...]