Cognitive Solutions EZLP-UG00000 manual

EZ -LP Desktop Label P rint er EZLP-UG00000 Rev B 03/30/2009 USER’ S MANU AL[...]

2 Copyright © 2009, C ognitive TPG Cognitiv e TPG™ and EZ-LP™ are tr ademarks of A T SI Holdings, Inc. Microsoft® and Windo ws™ are trademarks of Microsoft Corporation. EPL is a Z ebra trademark and ZPL is a register ed trademark of ZIH Corp. Other product and corporate names used in this document may be trademarks or r egistered tr ademark[...]

3 T able of Con tents Chapter 1: Introduction ....................................................................................... 4 W elcome ...................................................................................................... 4 P ack age Contents .................................................................................[...]

4 Chapter 1: Intr o duc tion W elcome Congra tulations on the purchase of a C ognitive TPG EZ -LP desktop label printer . W ith its durable design, the EZ -LP provides prof essional quality direct thermal label printing and per formance. Cognitiv e TPG is committed to providing a r eliable product and user experience. This User ’ s Manual provide[...]

5 Print er F eature Overview Fr ont/Rear V iew Component F unction A - P ower Indicator Indicates power status ON – printer on and ready to print OFF- no power applied B - Ready Indicator Indicates printer status GREEN – printer ready to ac cept data RED – printer error , empty media roll, or paused operation during batch mode processing OFF-[...]

6 Inside View Component F unction A - Printhead Printing mechanism B - Platen Roller F riction feed printing sur face C - Printhead Lat ches Latches f or printhead mechanism D - Media Guide Holds and guides label roll A B C C C D C D[...]

7 Chapter 2: P rinter Installa tion Setting up the EZ-LP Print er Connecting the Interface and Po wer Cables 5. Connect the interface cable to the rear of the printer . F or S erial or Parallel cables , securely fasten the interface connector screws or clips. POWER OFF 2. C on n ec t po w er c ab le t o A C a da pt er 1. Make sure power swit ch is [...]

8 CA UTION! Loading Media C AUT IO N : D O NOT T OUCH PRINTHEAD . ELECTROST A TIC DISCHARGE ESD FROM THE HUMAN BOD Y OR O THER OBJECTS CAN DAMA GE PRINTHEAD . PLEASE USE ST A TIC SAFE PROCEDURES WHEN WORKING WITH PRINTHEAD . PRINTHEAD MA Y BE HO T AFTER PRINTING. ! NOT E: US E O NL Y C OGNITIVETPG APPROVED MEDIA. FOR MORE INFORMA TION ON C[...]

9 5. Guide media through opening under printhead mechanism. Keep media face up . Click! 6. Adjust right side media holder to match width of media. 7. Place media roll on media holders by exing out media holders and positioning plastic protrusions into media roll cor e. 8. Make sure media is face-up out of front of printer and secur ely latch pri[...]

10 Self- T esting: NOT E: A FT E R PRINTING A SELF TEST , PRINTER IS IN HEXIDECIM AL DU M P M O D E. CY CLE PRINTER’ S POWER TO RETURN T O NORMAL OPERA TION. 1 2 ON 1. Pr ess and hold the feed button while turning printer ON. 2. Release feed button when printing begins and printer will conduct a self- test and print a conguration label . 3.[...]

11 Chapter 3: Installing the EZ-LP Installing Printer via Serial , Par allel, or USB as a Replacement for L egacy Printer 1. Print congur ation label or recor d your current printer ’ s settings, including the driver port setting. 2. P ower o y our current desktop label printer and disc onnect inter face cable. 3. Connect power supply to EZ[...]

12 11. Select Use the f ollowing port: and choose the appropriate Serial, P arallel or USB por t, then click Nex t . 12. Select the printer model you ar e replacing from the a vailable list of printers and click Nex t . 13. Select Keep e xisting driver (recommended) and click Next .[...]

13 14. P rovide a Printer name: and select if the EZ -LP will be the default printer then click Nex t . 15. Select Do not share this printer then click Next . 16. Select No when asked Do you wan t to print a test page? then click Next . 17. Select Finish t o complete the installation of the EZ -LP printer . IM P O R T A N T! I F B AUD RA TE BETWEEN[...]

14 Chapter 4: Installing C ognitive TPG Print er A dministra tor and P rint Driv ers Cognitiv e TPG Printer Administra tor is a Java based utility designed f or installation on various operating system pla tforms. A dministrator allows complete c ontrol ov er the proles and settings of the EZ -LP printer . F ollow the Cognitive TPG Printer A dmi[...]

15 W indows® Driv er Installation Installing Printer via USB 1. Connect the printer via the USB cable to the host system and the F ound New Hardwar e Wizard will appear . Selec t No , not at this time and click Nex t . 2. Select Install from a list or specic loc ation ( Advanc ed), and click N ex t . 3. Select Include this lo cation in the sear[...]

16 4. The applicable Cog nitive TPG driver for your print er will be installed. 5. Click Finish t o complete installation.[...]

17 C ognitive TPG Printer A dministrator Utility Connection Settings Connecting Via USB 1. Select the System P rinter C onnec tion radio dial. 2. Select the appropriate printer from the Prin ter Name drop do wn menu. 3. Click Connect . NOT E: TH E E Z  L P DEF AUL T BAUD RA T E IS 9600. NOT E: WH EN PRINTER IS PROPERL Y C ONNECTED , C OGNITIVETP[...]

18 Connecting Via Serial 1. Select the Use Serial Connection radio dial. 2. Select the Com por t to which the printer is connected. 3. Select the pr inter’ s baud rate setting . Connecting Via Ethernet 1. Select the Use Network C onnection radio dial. 2. Input the printer ’ s IP Address if static IP Addr ess is to be used, other wise, with DHLP[...]

19 No-Media T imeout The no media timeout value repr esents the number of inches of media fed through the printer without detecting an index mark prior to reporting an error . EXAMPLE: IF NO MEDIA TIMEOUT IS SET T O 12, THE PRINTER WILL CONTINUE TO FEED 12 INCHES OF MEDIA WITHOUT DE TEC TING AN INDEX MARK BEFORE REPORTING AN ERROR. Debug Repor t Le[...]

20 Media Adjust Adjust the sharpness of the leading edge of printed te xt or rotated barcodes . M edia Adjust range = 0 t o 3. Pitch Thepitchr epresentsthedotsperinch(dpi)settingf ortheprinter . V alues: 100 or 200 for 200 dpi printers Darkness The Darkness value adjusts the print darkness. Darkness range: -200 to 8[...]

21 Auto Recalibra tion Check and Apply Enable Aut o Recalibration and the printer will aut omatically attempt to r ecalibrate in the ev ent an index mark is not detected. Auto T op Of Form Check and Apply Enable Aut omatic T OF and the printer will feed a label when the printer is turned ON or the printhead is latched. Indexing Indexing indicates t[...]

22 T op of F orm Adjust T op of F orm ( TOF) sets the top of the label with r elation to the print head. Increasing the TOF value mo ves the printed t ext down the label. Decrease the TO F setting to move the print ed test up the label. Shift Left Shift left moves the printed image left across the label. F onts and Objec ts The F onts and Objec ts [...]

23 Profile Management Manage the settings of the EZ-LP using the P role Management section of Cognitiv e TPG Printer Administra tor . Prole Management displays a list of the print er ’ s current variable settings. Obtaining Printers C urrent Prole 1. Select the Prole Management tab in Cognitiv eTPG P r inter Administr ator . 2. Click [...]

24 Firm ware Upgrade 1. Select the Firmw are Upgrade tab . 2. Click the Selec t Firm ware File butt on. 3. Select the appropriate F irmware le and click Ok . 4. Click the Update F irmware button. Script Editor Use the Script Editor in Cog nitive TPG Printer Administr ator to send pr ogramming language code to the printer . The EZ-LP printer will[...]

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26 Chapter 5: A dvanced EZ -LP F eatures Making Congura tions Changes Using DOS C ommands 1. P ower o y our current desktop label printer and disc onnect the communication cable. 2. Connect P ower supply to EZ -LP and plug into wall. Do NO T turn on EZ-LP at this time. 3. Connect preferr ed interface cable to EZ-LP and c onnect to PC. 4. T ur[...]

27 F or Parallel connection the interface is typically “LPT1” F or S er/Com connection the interface is typically “ com1” 8. Hit “Enter ” on your c omputer keyboard to send the settings le t o the printer . USB A P or t Changing Print er Settings Using a USB Flash Driv e 1. Creat e a folder on the USB ash drive at the r oot level [...]

28 Chapter 6: Cleaning and Main tenanc e F or optimal pr inthead per formance Cog nitive TPG recommends cleaning the interior components(printhead,pla tenroller ,mediasensor ,peelbar(ifinstalled),ribbon, andmediapaths)every20,000inches(508m). Thethermalpr intheadshouldbe cle[...]

29 Chapter 7: T r oubleshooting & Default Settings Use the chart below for troubleshooting your EZ -LP printer prior to contacting T echnical Suppor t. If you are unable to resolv e the problem using the char t below , please contact our T echnical Suppor t. Symptom P ossible Cause Recommended Solution Red Ready Light Print Head Unlat ched Secu[...]

30 The EZ -LP ships with the following default settings: Par ameter Default Setting Pr ogramming Language Auto(aut omaticallydetectsandsetsto EcPLorZcPL) Speed 5ips(127mm/s) Label Width 432(4.32inchesor110mm) Label Length Measurelabel(automaticallymeasur es andsetslabellengthat[...]