Compaq 272637-001 manual

b Getting Star ted Compaq Notebook Series Document P ar t Number : 272637-001 June 2002 This guide explains ho w to set up your hardware and software, begin using the notebook, troubleshoot problems, and contact Compaq if you need assistance. The last chapter introduces you to the exterior features of the notebook.[...]

© 2002 Compaq Information T echnologies Group, L.P . Compaq, the Compaq logo, Evo, and Presario are trademarks of Compaq Information T echnologies Group, L.P . in the U.S. and/or other countries. Microsoft and W indows are trademarks of Microsoft Corporation in the U.S. and/or other countries. All other product names mentioned herein may be tradem[...]

Getting Star ted iii Using This Guide This preface e xplains how to interpret the symbols, text styles, and paths in your notebook documentation. W arnings, Cautions and Notes W arnings and cautions contain important information that can protect you, your work, and your system. Alw ays read warnings and cautions. Notes contain additional informatio[...]

iv Getting Star ted Using This Guide T ext Styles Some text in your notebook documentation is styled typographically to help you interpret the information it contains. For e xample, keyboard ke ys are styled like this: shift key . B ut ton s that display on the screen are styled like this: Ne xt button. The follo wing table identifies and explains [...]

Using This Guide Getting Star ted v P aths and Views Following a P ath Many instructions in the documentation direct you to locations within the operating system, an application, or a utility where you can select settings. The greater than symbol (>) is used to direct you from destination to destination along the path to the settings. As you fol[...]

vi Getting Star ted Using This Guide Choosing a View Mode This documentation is based on your notebook running either W indo ws XP Home or Windo ws XP Professional. These operating systems are similar and may be set to run in one of two vie w modes: ■ Category vie w (default mode) ■ Classic vie w (similar to Windo ws 2000 operating system vie w[...]

Getting Star ted vii Contents Using This Guide 1 Setting Up the Notebook Setting Up the Hardware . . . . . . . . . . . . . . . . . . . . . . . . . 1–1 Installing the Battery Pack . . . . . . . . . . . . . . . . . . . . . 1–2 Connecting the Notebook to External Power . . . . . . 1–3 Opening the Notebook . . . . . . . . . . . . . . . . . . . . [...]

viii Getting Star ted Is the Notebook in Standby or Hibernation? . . . . . . . 3–3 Is the Notebook Overheated? . . . . . . . . . . . . . . . . . . 3–4 Is the System Unresponsive? . . . . . . . . . . . . . . . . . . . 3–4 Is an External Device Not Working? . . . . . . . . . . . . . 3–5 Are You Using All Available Documentation? . . . . . 3?[...]

Getting Star ted 1–1 1 Setting Up the Notebook Setting Up the Har dware T o set up the notebook for the f irst time, you will need the notebook, the A C Adapter 1 , the po wer cord 2 , and the battery pack 3 . During the hardware setup, you will: install the battery pack, connect the computer to external po wer , open the display , and turn on th[...]

1–2 Getting Star ted Setting Up the Notebook Installing the Battery P ack T o install the battery pack: 1. Place the notebook upside do wn on a flat surface, preferably on top of a clean cloth. 2. Slide the battery pack 1 into the battery compartment until it clicks into place. (The battery will install only one way .) Installing the battery pack[...]

Setting Up the Notebook Getting Star ted 1–3 Connecting the Notebook to External P o wer T o connect the notebook to external po wer: 1. Place the notebook on a flat surface near an electrical outlet. 2. Plug the A C Adapter cable into the DC power connector 1 . 3. Plug the po wer cord into the A C Adapter 2 and into an electrical outlet 3 . When[...]

1–4 Getting Star ted Setting Up the Notebook Opening the Notebook T o open the notebook, briefly press the display release latch 1 as you raise the display 2 . Opening the notebook[...]

Setting Up the Notebook Getting Star ted 1–5 T urning On the Notebook T o turn on the notebook, briefly press the po wer button 1 . When the notebook is on, the po wer/standby light 2 turns on, and you are prompted to begin softw are setup. If the notebook does not turn on, see Chapter 3, “T rou blesho oting, ” in this guide. T urning on the [...]

1–6 Getting Star ted Setting Up the Notebook Setting Up the Software A prompt to set up your software is displayed on the screen when the notebook is turned on for the first time. Before responding to the prompt and proceeding through the online instructions, read the follo wing caution and other installation information. Ä CA UTION: T o prev en[...]

Setting Up the Notebook Getting Star ted 1–7 Using the Notebook Safel y T o protect the notebook from the po wer surges that may be caused by an uncertain po wer supply or an electrical storm: ■ Plug the notebook po wer cord into an optional, high-quality surge protector . ■ Provide sur ge protection on the cable that connects the modem to th[...]

1–8 Getting Star ted Setting Up the Notebook[...]

Getting Star ted 2–1 2 Beginning to Use the Notebook Selecting Regional Settings K eyboard language and other regional preferences, such as time, date, and currency format, are set in the operating system. T o access regional settings W indo ws XP Home or W indows XP Professional select Start > Control Panel > Date, T ime, Language and Regi[...]

2–2 Getting Star ted Beginning to Use the Notebook T o change the screen resolution setting: 1. Press and hold do wn the left T ouchPad button as you mo ve the slider on the Settings tab . The image on the monitor illustrated abov e the slide bar changes as you move the slide bar . 2. When the image on the illustrated monitor is the image you wou[...]

Beginning to Use the Notebook Getting Star ted 2–3 Installing Optional Software Step-by-step instructions for installing and using man y of the applications and utilities included with the notebook are provided on the Documentation Library CD included with the notebook. Instructions for using the CD are provided ne xt in this guide. If you prefer[...]

2–4 Getting Star ted Beginning to Use the Notebook Installing Software in Windows XP Home T o install a preloaded Compaq utility in W indows XP Home: ■ If the Setup Compaq Software icon is displayed on the Desktop, select the icon, then follo w the instructions on the screen. ■ If the Setup Up Compaq Software icon does not display on the Desk[...]

Beginning to Use the Notebook Getting Star ted 2–5 Accessing Notebook Documentation Information about using the notebook can be found on the Documentation Library CD supplied with the notebook . T o insert the Documentation Library CD: 1. Make sure that the notebook computer is on. 2. Press the media release button 1 on the dri ve bezel to releas[...]

2–6 Getting Star ted Beginning to Use the Notebook Opening the Documentation Library CD Displaying the Documentation Library Menu When the Documentation Library CD is inserted into a dri ve and if autorun is enabled on the notebook, the CD menu is displayed on the screen after a pause of up to se veral seconds. If autorun is disabled and the menu[...]

Beginning to Use the Notebook Getting Star ted 2–7 Using the Documentation Library CD This section describes ho w to select a guide and find a specif ic topic within a guide. For information about using documentation symbols, te xt styles, and paths, see “Using This Guide” at the front of this guide. Selecting a Guide For Information About Th[...]

2–8 Getting Star ted Beginning to Use the Notebook Finding a T opic Within a Guide T o fi nd specific information within a guide: ■ Use the bookmarks or search features in Acrobat Reader . ❏ Select any plus sign (+) in the left pane of the Acrobat Reader windo w to display subheadings. ❏ Select Edit > Find or Edit > Search to search q[...]

Getting Star ted 3–1 3 T r oubleshooting T o solve a problem: 1. See “Quick Solutions Checklist, ” next in this chapter . 2. See the T r oubleshooting guide on the Documentation Libr ary CD. 3. If the problem persists, see the last section in this chapter , “Contacting Compaq. ”[...]

3–2 Getting Star ted T roubleshooting Quic k Solutions Checklist Is the Notebook Receiving P o wer? If the A C Adapter light is of f and the notebook cannot be turned on, adequate po wer may not be av ailable to the notebook. ■ If the notebook is running on battery po wer or is connected to an external po wer source other than an electrical out[...]

T roubleshooting Getting Star ted 3–3 Is the Notebook T urned On? If the po wer/standby 1 light is of f, the notebook may not be turned on. T o turn on the notebook, briefly press the power b utton 2 . If the po wer/standby light is on, the notebook is turned on. Identifying the power/standb y light and the power b utton Is the Notebook in Standb[...]

3–4 Getting Star ted T roubleshooting Is the Notebook Overheated? It is normal for the notebook to feel warm to the touch while it is in use. But if the notebook feels extr emely warm, it may be ov erheating because a vent is blocked. Ov erheating can cause the notebook to become unresponsi ve. V ents are on the rear panel and left side of the no[...]

T roubleshooting Getting Star ted 3–5 Is an External Device Not W orking? If an external de vice does not function as expected: ■ T urn on the de vice as instructed in the device documentation. Some de vices, such as external monitors, printers, and de vices connected to the parallel connector, must be turned on before the notebook is turned on[...]

3–6 Getting Star ted T roubleshooting Is Software Functioning Abnormally? If your software becomes unresponsi ve or seems abnormal: ■ Restart the notebook. ■ Run a virus scan. When you use the notebook for email, network, or Internet access, you expose the notebook to computer viruses. Computer viruses can disable the operating system, your a[...]

T roubleshooting Getting Star ted 3–7 Contacting Compaq If the troubleshooting suggestions earlier in this chapter hav e not helped you solve the problem, you may need to contact Compaq. ■ If the notebook is connected to the Internet, visit the Compaq W eb site. ❏ For home, home of fice, and small b usiness support, type the follo wing in you[...]

3–8 Getting Star ted T roubleshooting T o display the operating system version number and registration number: ❏ In W indo ws XP Home or W indows XP Professional, select Start > Control Panel > Performance and Maintenance > System > General tab . ■ Brand and model of an optional printer . ■ Reports from any tests you ha ve run i[...]

Getting Star ted 4–1 4 Identifying External Har dware Displa y Components Display Components 1 Displa y release latch Opens the notebook. 2 MultiP or t Inputs single-channel sound.Suppor ts an optional USB-enabled wireless de vice such as a Bluetooth MultiP or t, 802.11b Wireless LAN MultiP or t, and future wireless technologies.[...]

4–2 Getting Star ted Identifying External Hardware P ointing Device Components P ointing Device Components 1 T ouchP ad Mov es the cursor . Can be set to perf or m additional mouse functions such as scroll, select, and double-clic k.* 2 Left and right T ouchPad but t on s Function like the left and right buttons on an e xter nal mouse. 3 Scroll b[...]

Identifying External Hardware Getting Star ted 4–3 T op Components P o wer Lights T op Components: P ower Lights 1 A C Adapter light On: A C power is being supplied through the A C Adapter . 2 P ower/standb y light On: P ower is turned on. Blinking: Notebook is in Standby . 3 Batter y light On: The batter y pack is charging. Blinking: The batter [...]

4–4 Getting Star ted Identifying External Hardware Ke yboard and Drive Lights T op Components: Keyboar d and Drive Lights 1 Num lock light On: Num lock is on or the internal ke ypad is on.* 2 Caps lock light On: Caps lock is on. 3 IDE (Integrated Driv e Electronics) drive light On: The hard drive, CD , or D VD drive is being accessed. *F or more [...]

Identifying External Hardware Getting Star ted 4–5 P o wer and V olume Controls T op Components: P ower and V olume Controls 1 Po w e r but t on * When the notebook is: ■ Off, briefly press to turn on the notebook. ■ On, briefly press to initiate Hiber nation. ■ In Standby , briefly press to exit Standby . ■ In Hibernation, br iefly press[...]

4–6 Getting Star ted Identifying External Hardware Easy Access Buttons and Ke yboard K eys T op Components: Easy Access Buttons and Keyboar d Keys 1 Easy Access Buttons (4) Provide quic k access to Inter net or network destinations, or to software applications or data files on a drive . The icon on each button represents the default destination. [...]

Identifying External Hardware Getting Star ted 4–7 Function and Ke ypad Ke ys T op Components: Function and Keypad K eys 1 Function ke ys (12) P erf or m system and application tasks. F or example, in Windo ws and many applications, pressing F1 opens a Help file. When combined with the Fn key , the function ke ys F2 through F4 and F7 through F12 [...]

4–8 Getting Star ted Identifying External Hardware Fr ont P anel Components Front P anel Components Stereo speakers (2) Produce stereo sound.[...]

Identifying External Hardware Getting Star ted 4–9 Rear P anel Components Connectors Rear P anel Components: Connectors 1 A C power connector Connects an A C Adapter . 2 USB connectors (2) Connect optional USB de vices. 3 Exter nal monitor connector Connects an optional e xter nal monitor or ov erhead projector . 4 K eyboard/mouse connector Conne[...]

4–10 Getting Star ted Identifying External Hardware V ents and Jacks Rear P anel Components: V ents and Jacks 1 Microphone jack Connects an optional single-sound channel microphone. 2 A udio-out jack Connects optional headphones, a headset, or powered stereo speak ers. Also connects the audio function of an audio/video de vice such as a tele visi[...]

Identifying External Hardware Getting Star ted 4–11 Left Side Components Left Side Components 1 Security cable slot Attaches an optional security cable to the notebook. 2 V ent (1 of 3) Provides airflo w to cool inter nal components. Ä T o prev ent ov erheating, do not obstruct the vent. Do not allow a hard surf ace, such as an adjoining optiona[...]

4–12 Getting Star ted Identifying External Hardware Right Side Components Right Side Components 1 Battery bay Holds the batter y pac k. 2 Optical drive ba y Holds CD-ROM, CD-R W , D VD or D VD/CD-RW drive . 3 Infrared por t Provides wireless communication between the notebook and an optional IrD A-compliant device . 4 1394 Connector Connects an o[...]

Identifying External Hardware Getting Star ted 4–13 Underside Components Memory and Mini PCI Compar tments Underside Components: Memory and Mini PCI Compartments 1 Mini PCI (personal computer interface) compar tment Suppor ts an optional mini PCI board such as a modem board. (A modem board is included with some notebook models.) 2 Memor y compar [...]

4–14 Getting Star ted Identifying External Hardware Labels Underside Components: Labels 1 System label* Provides regulatory information about the notebook. 2 Microsoft Cer tificate of A uthenticity label* Contains your Product K e y number . Y ou ma y need this information to update or troubleshoot the operating system. 3 MultiP or t agency appro[...]

Identifying External Hardware Getting Star ted 4–15 Additional Standar d Components The components included with the notebook v ary by geographical region and the notebook hardw are ordered. The follo wing illustrations and tables identify the standard external components included with most notebook models. Documentation and Restore CDs Additiona[...]

4–16 Getting Star ted Identifying External Hardware Cor d and Cables Additional Standar d Components: Cord and Cables 1 P ower cord* Connects the A C Adapter to an A C electr ical outlet. 2 Modem cable Connects the modem to an RJ-11 telephone jack or to a country-specific modem adapter . ✎ The modem cable has a 6-pin RJ-11 telephone connector a[...]

Identifying External Hardware Getting Star ted 4–17 Adapters and Accessories Additional Standar d Components: Adapters and Accessories 1 A C Adapter* Conv er ts AC po wer to DC power . 2 Countr y-specific modem adapter (included by region as required) Adapts the modem cable to a non-RJ-11 telephone jack. 3 Japan-specific outlet adapter (Japan onl[...]

4–18 Getting Star ted Identifying External Hardware[...]

Getting Star ted Index–1 Inde x A AC Adapter cable 1–3 connecting notebook to external power 1–3 connector for 4–9 identifying 4–17 light 1–3, 4–3 troubleshooting 3–2 AC power connector 4–9 Acrobat Reader installing 2–6 using 2–8 adapter for AC power cord. See AC Adapter for modem 4–17 to connect AC Adapter to electrical out[...]

Index–2 Getting Started Inde x mouse 4–9 overhead projector 4–9 parallel 4–9 PS/2 4–9 USB 4–9 cord, power connecting 1–3 identifying 4–16 surge protection 1–7 troubleshooting 3–2 See also cable country-specific modem adapter 4–17 currency formats, setting 2–1 customer support accessing application Help files 3–5 accessing [...]

Inde x Getting Star ted Index–3 J jack audio-out 4–10 microphone 4–10 RJ-45 network 4–10 S-video-out 4–10 telephone (RJ-11) jack 4–10 See also connector(s); infrared port Japan-specific outlet adapter 4–17 K key(s) function (F1, F2, etc.) 4–7 Microsoft logo 4–6 Windows application 4–6 See also latch, display release; power butto[...]

Index–4 Getting Started Inde x O opening the notebook 1–4 operating system Product Key number 4–14 overhead projector connector 4–9 P parallel connector 4–9 passwords 3–8 phone numbers, Compaq 3–7 port, infrared 4–12 See also connector(s); jack power button 4–5 power connector, DC 1–3 power cord connecting 1–3 identifying 4–[...]

Inde x Getting Star ted Index–5 S-video-out jack 4–10 switch, display 4–5 system label 4–14 system lockup 4–5 T technical support accessing application Help files 3–5 accessing Windows Help files 3–5 contacting Compaq 3–7 notebook documentation 2–8 troubleshooting 3–1 telephone (RJ-11) jack identifying 4–10 modem cable 4–16 [...]

Index–6 Getting Started Inde x[...]