Compaq 3000 Series manual

Operation and Reference Gu ide Second Edition (October 1999) Part Number 341251-002 Compaq Computer Cor poration[...]

Notice The info rmation in th is publica tion is subjec t to change without notic e. COMPAQ COMPUTER CORPORATION S HALL NOT BE LIABLE FOR TECHNICAL OR EDITORIAL ERRORS OR OMISSIONS CONTAINED HEREIN, NOR FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE FURNISHING, PERFORMANCE, OR USE OF THIS MATERIAL. THIS INFORMATION IS PROVIDED “AS IS?[...]

Contents About This Guide Text Conv entions ....................................................................................................... vii Symbols in Text ....................................................................................................... viii Symbols on Equ ipment ...................................................[...]

iv Compaq 3000 Series UPS Operation and Reference Guide Chapter 2 Installation Installation Requiremen ts ........................................................................................ 2-2 Item(s) not supplied with the UPS kit ............................................................... 2-2 Item(s) supp lied with the UPS kit ..........[...]

About Thi s Guide v Chapter 5 Battery Maint enance Precautions............................................................................................................... 5-2 Charging B atteries ................................................................................................... 5-3 When to Replace B atteries .....................[...]

vi Compaq 3000 Series UPS Operation and Reference Guide Appendix C Specifications Physical Specifications ............................................................................................C-2 Input Specifications..................................................................................................C -3 Output Specifications ...[...]

About This Guide This guide is designe d to be used a s step-by-ste p i nstructions for installat ion and a s a ref ere nce f or oper ati on, t roub les hooti n g, and f utur e u pgr ade s. Text Conve ntions This doc um e nt u ses t he foll owi ng c o nve nt io ns t o di st in guis h elem ent s of te xt: Keys Keys app ear in boldface. A p lus sign [...]

viii Compaq 3000 Series UPS Operation and Reference Guide Symbols in Text These s ymb ols m ay be foun d in t he te xt of thi s g uide . The y ha ve the f oll owi ng meanings. WARNING: Text set off in this manner indicates th at failu re to f ollow directi ons in the warn ing could res ult in bod ily harm or loss of li fe. CAUTION: Text s et off in[...]

About This Guide ix Any RJ-45 recep tacle marked with thes e symbo ls indicates a Networ k Interface Conn ection. WARNING: To reduce the risk of electrical s hock, fire, or dam age to the equi pment, do not plug te lephone or telecom municatio ns connectors in to this receptacle. Any surface o r area of the equip ment m arked with these s ymbols in[...]

x Compaq 3000 Series UPS Operation and Reference Guide IMPORTANT: Please refer to th e Important Safety In formation (included with t he UPS kit) befo re instal ling this produc t. Rack Stability WARNING: To reduce the ris k of person al injury or damage to the equ ipment, take the f ollowing p recaution s: ■ The 3000 Series UPS models MUST be in[...]

About Thi s Guide x i Compaq Technical Suppo rt You are entitled to free hardware technical teleph one support for your product for as long as you own t he product. A technical sup port specialist w ill help you di agn ose t he pr oble m or gu ide y ou to t he ne xt s tep i n the war r ant y proce ss. In North America, call the Compaq Technical Pho[...]

Chap ter 1 Overview This chapter contains information on the following topics: ■ Compaq 3000 Series Unin terruptibl e Power System (UPS) mo dels ■ 3000 Ser ies U PS fro nt pa ne ls ■ 3000 Series U PS r ear panels ■ 3000 Series UPS features ■ Warranti es[...]

1-2 Compaq 3000 Series UPS Operation and Reference Guide Compaq 3000 Series UPS Mo dels The Compaq 300 0 Series includes the following UPS mod els: Table 1-1 3000 Series UPS Models UPS Model Part Numbe r Comments R3000 242705-001 Domestic; low voltage; Rack -mountable R3000j 242705-291 Japanese; low voltage; Rack-mountable R3000h 242705-002 Interna[...]

Overview 1-3 Rear Panels The 3 00 0 Serie s UPS m odel s fe ature the f ollow in g r ear panel c onf igur a tion s: REMOTE POWER OFF 1 8 7 2 3 4 5 6 Figure 1-2. Rear panel of R3000 Load segmen t 1 Option s lot Load segmen t 2 REPO port Load segmen t 3 Power cord with L5-30p plug Communica tions port Output cir cuit bre akers[...]

1-4 Compaq 3000 Series UPS Operation and Reference Guide 8 7 REMOTE POWER OFF 1 2 3 4 5 6 Figure 1-3. Rear panel of R3000j Load segmen t 1 Option s lot Load segmen t 2 REPO port Load segmen t 3 Power cord with L6-30p plug Communica tions port Output cir cuit bre akers REMOTE POWER OFF 1 8 7 2 3 4 5 6 Figure 1-4. Rear panel of R3000h Load segmen t 3[...]

Overview 1-5 REMOTE POWER OFF 1 8 7 2 3 4 5 6 Figure 1-5. Rear panel of R3000h-International Load segmen t 3 Option s lot Load segmen t 2 REPO port Load segmen t 1 Input/Output circuit breakers Communica tions port Power cord with IEC-309 15A plug[...]

1-6 Compaq 3000 Series UPS Operation and Reference Guide REMOTE POWER OFF 1 8 7 2 3 4 5 6 Figure 1-6. Rear panel of R3000h-NA Load segmen t 3 Option s lot Load segmen t 2 REPO port Load segmen t 1 Input/Output circuit breakers Communica tions port Power cord with L6-30p plug Standard UPS Features The 300 0 Serie s UPS m odel s pr ovide t he f ol lo[...]

Overview 1-7 Communications Port The 3000 Series UPS includes a communications port for d ata exchange with the hos t com pute r. T he p ower mana gem ent softwa re s uppl ied by C ompa q enables the user to access status repo rting and power man agement features. CAUTION: Use on ly cables supplied by Compaq to conn ect the commun ications port to [...]

1-8 Compaq 3000 Series UPS Operation and Reference Guide Compaq Power Manageme nt Software Compaq Power Manag ement Software allows system administ rators to moni t or, a nd t o mana ge, t he pow e r be ing sup pl ie d t o an e nt ir e netw ork of server s a nd w orksta t i ons. Software capabilities i ncl ude: ■ Monitoring utility power, an d th[...]

Overview 1-9 Compaq Multi-Server UPS Card A standard UPS can communicate directly with a single host compu ter. The Multi-Server UPS Car d expands the comm unications capabilit y of t he UP S so that a single UPS that can exchange data with up to three host compu ters. Compa q Power M ana geme nt S of twar e ena bl e s a si ngle U PS wit h a Multi-[...]

1-10 Compaq 3000 Series UPS Operation and Reference Guide Compaq SNMP-EN Internal Adapter In a network environment, the SNMP-EN Intern al Adapter provides a us er interface, allowing communication between th e UPS and the server (when the SNMP-based power managem ent software, Compaq OnliNet Centro, is installed). For work stations or oth er periph[...]

Overview 1-11 Warranties $25,000 Computer Load Protection Guarante e To bac k up t he wide ra nge of fea t ur es of fer ed wit h the U PS, C ompa q pr o vide s a three-year limited warranty. In addition, Comp aq offers a $25,000 Computer Load Protection Guarantee (prov ided by the original equ ipment manufacturer). IMPORTANT: The warranty card su p[...]

Chap ter 2 Installation This cha p ter pr o vides i nform ati on on the f oll owing t opics : ■ Installation req uiremen ts ■ Procedures to complete before starting the UPS ■ Starting the UPS ■ Completin g the installati o n[...]

2-2 Compaq 3000 Series UPS Operation and Reference Guide Installatio n Re quirements This section li sts items nee ded to i nsta ll the C ompa q 3000 Serie s UPS mode ls. Item(s) not supplied with the UPS kit Tools A medium flat- blade d and P hillip s scre w drive r may be nee ded. Other Har dwa re A number of screws, ca ge nuts, and a cage n ut-f[...]

Installation 2-3 ■ Cable( s) The R30 00 an d R 300 0j m odels ship with a non-d etacha ble i np ut power cord; a 6-foot UPS/computer interface cable, Compaq part numbe r 295 245- 004; a nd tw o 1 0-am p, 6- foot, IEC t o IEC p ower cord s, Compa q par t num ber 14 22 63-00 1, for load e qui pm ent p ower . The R 30 00h, R30 00h-I nter nati ona l,[...]

2-4 Compaq 3000 Series UPS Operation and Reference Guide Rack Mounting the UPS The 300 0 Serie s UPS m odel s m ust be m ounte d on f i xe d ra ils. Ref er to t he appropria te installatio n card (supplied wit h the UPS kit) t o obtain instr uctions. WARNING: The 3000 Se ries UPS models weigh 132 lb (60 kg). To reduce the risk of pers onal inju ry [...]

Installation 2-5 Connecting to the Communi cations Port The 3000 Series UPS models include a co mmunications port for data exchange with the host computer. IMPORTANT: Compaq Power Management Software, LanSafe III, and F ailSafe II I require the communicat ions port t o be approp riately cabl ed to the h ost compu ter. Connect the UPS/computer inter[...]

2-6 Compaq 3000 Series UPS Operation and Reference Guide Use this procedure to activate the REPO port: 1. Install a suita ble switch at the re quire d rem ote location. 2. Remo ve the c onne ct or bloc k fr om the RE PO por t. REMOTE POWER OFF Figure 2- 2. Removing the connector block 3. Wire the con nect or bl ock u sing s tran ded, non-s hiel ded[...]

Installation 2-7 Starting the UPS Starting the UPS f or the first time requires the follow ing pr ocedures : ■ Checking the Battery Recharge Date label on the UPS shipping carton ■ Connecting t he UP S to utility p ower via the inp ut power c ord ■ Connecting devices to the UPS ■ Poweri ng u p the U PS ■ Monitoring the a utomatic self-tes[...]

2-8 Compaq 3000 Series UPS Operation and Reference Guide Connecting the UPS to Utility Po wer Connect the UPS t o a grou n ded utility power outlet. WARNING: To reduce the risk of electric sh ock or damage t o the equip ment, take these precaut ion s: ■ Plug the i nput line cord into a grounded (e arthed) elect rical o utlet that is installed n e[...]

Installation 2-9 Powering up the UPS When the unit i s plugge d in for the first t im e, the UPS aut oma ticall y initiate s a self-test. The front panel LED d is play light s will go on and off d uring the self- test. If the self-test is completed s uccessfull y, the U PS enters Stan dby mode. NOTE: The self -te st initiat es when the UPS is plugg[...]

2-10 Compaq 3000 Series UPS Operation and Reference Guide Check t he fr ont pa nel LED disp la y: ■ LED 16 (ON LED, ) sh ould b e off, in dicati ng tha t no p ow e r is available at the UPS output receptacles. ■ Either AC Input LED 2 or 3 should be green, indicating the utility voltage is s uita ble. ■ LEDs 6, 7, 8, a n d 9 ind icate the batt[...]

Installation 2-11 Placing the UPS in Operate mod e Press an d hol d the ON butto n ( ) u ntil the LED 16 ( , ON LED) turns green, indicating that power is available at the UPS output receptacles. The UPS will acknowledge compliance with a short beep. 1 2 3 Figure 2- 6. Operate mo de controls ON LED STANDBY but ton ON butto n The Installation is Now[...]

Chap ter 3 Operation This chapter contains information on the following topics: ■ Precautions to be observed when using the UPS ■ UPS mode s of oper ation ■ Front pa nel contr ols ■ Front pa nel i ndicator s ■ Overcurrent protection ■ Placing the UPS in Operate mode ■ Retur ni ng t o Sta n db y mo de ■ Initiating a self-test ■ The[...]

3-2 Compaq 3000 Series UPS Operation and Reference Guide Precautio ns Obser ve these preca uti on s whe n usin g the Com pa q 3000 Ser ies U PS m odel s. WARNING: To reduce the risk of electric shock fr om earth conductor leakag e current: ■ Do not opera te a UPS th at is dis connected from the u tility p ower sou rce. ■ Disconnect prote cted d[...]

Operation 3-3 Sleep Mode By def a ult, Sle ep m ode is di sable d. When Slee p mo de is di sable d: ■ If the ba tterie s ha ve bee n full y disc har ged, p ower m ay not be automatically restored to the output receptacles when utility power is restored . CAUTION: Th e UPS Sleep mode d efaul t setting is OFF (dis abled). When Sleep mode is OF F (d[...]

3-4 Compaq 3000 Series UPS Operation and Reference Guide The fr ont pa ne l inclu des the f ollow ing L E D indic ator s a nd bu tton c ontr ols: 5 4 3 2 1 10 9 8 7 6 15 14 13 12 11 16 17 18 19 Figure 3- 1. The front panel L ED display and control s Symbol – AC Input l evel Power cor d Site Wiri ng Fault indicat or – Battery Charge level Batter[...]

Operation 3-5 Front Panel Indicato rs The fr ont pa ne l LED di splay c ol or s indicat e the U P S stat us: ■ Green LEDs indicate normal cond itions ■ Red LED s pro vi de war ning of exist ing or potent ial pr oblem s LEDs a re r e fer r ed to as L ED 1 thr oug h 16, a s descr ibed i n t his doc um enta tion. When t he UPS i s in C onfi gure m[...]

3-6 Compaq 3000 Series UPS Operation and Reference Guide Site Wiring Fault (LED 5) Table 3-2 Site Wiring Fault LED LED Color Meaning 5 Red No ground conne ctio n between ut ility power and t he UPS. The line and neut ral co nnections be twee n utili ty power and the UPS are revers ed. The UPS v oltage configur ation m ay be incorrect. Note: For uni[...]

Operation 3-7 Load Level (LEDs 11-14) Table 3-5 Load Lev el LEDs LED Color Meaning 11 Red Load on the UP S exceed s the ma ximum pow er availab le. 12 Green Load on the UP S is app roximately 67% to 100% of the maximum power availab le. (LEDs 13 an d 14 are also green ) 13 Green Load on the UP S is app roximately 66% of the max imum power available[...]

3-8 Compaq 3000 Series UPS Operation and Reference Guide Overcurrent Protection Overc ur ren t pr otecti on is pr ovi ded v ia r e setta ble cir cuit br eaker s loca te d on the rea r pane l. The foll ow in g mode ls ha ve ove r curr ent pr otec tion: Table 3-7 Overcu rrent P rotect ion UPS Mode l Device R3000 Circuit breaker for each load segment [...]

Operation 3-9 Placing the UPS in Opera te Mode The Compaq 3000 Series UPS may be placed in Operate mode if either of the followi ng cond itions ap ply: ■ The UPS is powered up and in Standby mode (LED 16 is o ff) ■ The UPS i s p owered off; n o utilit y p ower is a vaila ble Press an d hol d the ON butto n ( ) u ntil t he LED 16 (ON LED ) turns[...]

3-10 Compaq 3000 Series UPS Operation and Reference Guide Returni ng to Stan db y Mode When the UPS is in Operate mode (LED 16 , , is green) , pre ssin g the STANDBY button ( ) will place the UPS in Standby mode. The UPS will acknowledge compliance with a short beep. LED 16 ( ) will extinguish , and power to the loads will cease. 1 2 Figure 3- 3. S[...]

Operation 3-11 Initiati ng a Self-test To initiate a self-test, press the TEST/ALARM RESET button and hold fo r three seconds. The UPS acknowledges compliance with five beeps. 1 Figure 3- 4. The TEST/A LARM RESET but ton TEST/AL ARM RESET but ton IMPORTANT: A port ion of the self- test require s batte ry po wer; the self- test ca nnot be initiated [...]

3-12 Compaq 3000 Series UPS Operation and Reference Guide Audio Alarm The UPS may sound an audio alarm to warn the user that an alarm condition exists. IMPORTANT: Certain audio alarms can be dis abled. See Chap ter 4, “Con figuration,” for more informa tion. Table 3-8 Audio Alarm Conditions Alarm Conditio n LED A ctivit y Can be disable d? Util[...]

Operation 3-13 IMPORTANT: ■ Even though an audio alarm may be silenced, the condit ion that caused the alarm may still e xist. For in formation on proced ures to follow if the UPS de tects an alarm condition, s ee Chapter 6, “ Troubles hooting.” ■ If a utility power failure caused the al arm (AC Input LED 1 or LED 4 red), the alarm will be [...]

Chap ter 4 Configuration This chapter contains information on the following topics: ■ Placing the UPS in Configure mode ■ Confi gurat i on pa ram eters a nd t heir L ED in dic ator s ■ Using t he fron t pane l LED di splay a nd c ontro ls to mo nitor a nd cha nge confi gur atio n par am ete rs ■ Using the UPS c onfigurati on p arameters to [...]

4-2 Compaq 3000 Series UPS Operation and Reference Guide Placing the UPS in Configure Mo de The Compaq 3000 Series UPS can enter the Configure mode while in the Opera t e or Sta ndb y mode . 4 1 2 3 Figure 4- 1. Configure mode co ntrols ON LED (LED 16) ON butto n STANDBY but ton TEST/AL ARM RESET but ton To place the UPS in Configure mode, press th[...]

Config urati on 4-3 Configuration Pa rameters and th eir LED Indicat ors In the Co nfig ur e mo de, the f ront pane l LE D s 1 to 15 are a ssig ned to e le ve n confi gur atio n par am ete rs 1 , detaile d in the f ollowing ta ble. (LED 16 indicate s the ON or OFF status of each parameter.) 5 4 3 2 1 10 9 8 7 6 15 14 13 12 11 16 17 18 19 Figure 4- [...]

4-4 Compaq 3000 Series UPS Operation and Reference Guide Table 4-1 Configuration Parameters/LED Indicators Parameter (LED) Parameter Name LED 16 Status Explanation 1 120/230 Nom On 1 Nominal u tility vo ltag e level is 120/230 VAC. (Default for R3000, R3000h, and R3000h-Int) 2 110/220 Nom On 1 Nominal u tility vo ltag e level is 110/220 VAC. 3 127/[...]

Config urati on 4-5 Table 4-1 Conf igurat io n Param eter s/LED In dicato rs continued Parameter (LED) Parameter Name LED 16 Status Explanation 7 Shutdo wn Delay On (default) En ables a 5-secon d delay bef ore turnin g off power to the ou tput rec eptacles aft er receiv ing a shut down comm and fro m the host. Off Ena bles a 3- minut e delay . 8 A [...]

4-6 Compaq 3000 Series UPS Operation and Reference Guide Chang ing Conf igur ation Para meters The Con figure mod e may be ent ered from th e Operate or S tandby mod e. IMPORTANT: If the STANDB Y button is pres sed wh ile in the Con figure mode, the UPS wil l enter Standby mode, and power to the load segments will ceas e. 4 1 2 3 Figure 4- 3. Confi[...]

Config urati on 4-7 4. To toggle the selected configuration parameter value, p ress the TEST/ALARM RESET button ( ). The UPS will ac knowledge compliance with a short beep. NOTE: For nominal vo ltage c onfiguration paramete rs 1, 2, 3, and 10—s electing an ON value for an y one para meter au tomatical ly sets th e other three pos sibili ties to O[...]

4-8 Compaq 3000 Series UPS Operation and Reference Guide Time V oltage Operating Range Nominal Utility V oltage Upper Limit Lower Limit Figure 4-4. Optimal—Ut ility v oltage f luctuatin g within the UPS op erating range Operating Range Utility V oltage + 20% - 20% Time V oltage Nominal Figure 4-5. Ut ility vol tage flu ctuation indicat ing a sh i[...]

Config urati on 4-9 Operating Range Utility V oltage +20% - 20% -35% Time V oltage Nominal Extended Range Figure 4-6. Utili ty vol tage fluctu ation ind icating a p ossible n eed for ext ended r ange sett ing To match the ut ilit y volta ge, the U PS operati ng range can be m o dified in two ways: ■ If the utility vo ltage differs from the c urre[...]

4-10 Compaq 3000 Series UPS Operation and Reference Guide Table 4-2 Operating Ran ges ( VAC) – North A meri ca and Japa n ese Mod els Nomina l Leve l Norma l Range Extende d Ran ge 100 80 to 120 Not applicable for R3000j 110 88 to 132 72 to 132 120 96 to 144 78 to 144 127 102 to 152 83 to 155 Table 4-3 Operating Ranges (VAC) – All High Voltage [...]

Chap ter 5 Battery Maint ena nce This chapter contains information on the following topics: ■ Precautions to be observed when maintaining or replacing batteries ■ Char gi ng batte ri es ■ When to replace batteries ■ Pre-Failure Battery Warranty ■ Obtaini ng ne w batte ri es ■ Replac in g batte r ies ■ Care a n d stor a ge of ba tterie[...]

5-2 Compaq 3000 Series Operation and Reference Guide Precautio ns WARNING: There is a risk of person al inju ry from th e hazardous energy lev els associated with UPS ba tteries. T he maint enance an d replac ement of b atteries must be carried ou t by qua lified s ervice pers onnel. Replace the ba tteries with the C ompaq s pare des ignated for th[...]

Battery Ma in te na nce 5-3 Chargi ng Ba tte ries The Compaq 3000 Series UPS models automatically charge the batteries when connected to utilit y power. No user interve ntion i s req uired w hile the UPS is in use. ■ For information on chargi ng the batterie s when instal ling the UPS, see “Completi n g the Installa tio n” in Chapter 2, “In[...]

5-4 Compaq 3000 Series Operation and Reference Guide Pre-Failure Battery Wa rranty The Pre-Failure Batter y Warranty, stan dard on all C ompaq Uninterr uptible Power System (UPS) units, extends the advantage of a Compaq three-y ear limited warranty by a pply in g it to the batter y before it actually fail s. Specifically, the Pre-Failure Battery Wa[...]

Battery Ma in te na nce 5-5 Step 1: Preparing the UPS To repla ce batt eries with t he UPS Off 1. Shut d ow n all loa d devic e s. 2. Press the STANDBY button to take the UPS out of Operate mode. The ON LED extinguishes, and power to the load receptacles ceases. 3. Disconnect t he UPS from utilit y power. 4. Wait at least 60 sec onds, while the UPS[...]

5-6 Compaq 3000 Series Operation and Reference Guide Figure 5- 2. Removing the faceplate 2. Disconnect the LED display cable from the faceplate, and set the faceplate aside, exercising care to avoid damaging the printed circuit boar d be hi nd the L ED d ispla y. 1 Figure 5- 3. Disconnect ing the LED displa y cable Faceplate a ttachment s lots IMPO[...]

Battery Ma in te na nce 5-7 3. Remove two screws to access the batter y pack. Figure 5- 4. Accessing t he batt ery pack 4. Slide the battery pack partiall y out of the UPS chass is t o access the battery terminals. Figure 5- 5. Partia lly remov ing the bat tery pa ck[...]

5-8 Compaq 3000 Series Operation and Reference Guide 5. Disconnect the negative (black) battery pack terminal connections. WARNING: To re duce the r isk of short-ci rcuits or a rcing, disconne ct the negati ve (bla ck) batt ery lea d before disconne cting t he positi ve (red) ba tter y lead. Figure 5- 6. Disconnect ing the battery pa ck terminal co[...]

Battery Ma in te na nce 5-9 WARNING: The 3000 Series battery pack weighs 60 lb. Prepare the area and observe al l materials hand ling proced ures for re moving the battery p ack. 8. Carefully sli de the battery pack out o nly until the sec ond p last ic hand le is accessible. Figure 5-8. S liding th e batter y pack ou t to reveal the secon d hand l[...]

5-10 Compaq 3000 Series Operation and Reference Guide 2 1 Figure 5-9. Repl acing the b attery cable r etain er bracket Battery cables Battery cabl e retainer br acket 2. Reconnect the battery cable terminal connectors, positive (+, red lead) first. WARNING: To re duce the r isk of short-ci rcuits or a rcing, connect the posi tive (red) battery lead[...]

Battery Ma in te na nce 5-11 4. Reinstall the faceplate. Attach the LED display cable to the LED displa y, aligni ng the tw o ali gnm ent pi ns on t he sm oo th side of the connector with the slots at the bottom of the receptacle. 1 Figure 5-10. Reattaching the LED display cable Faceplate a ttachment s lots 5. Replace the four screws holding the fa[...]

5-12 Compaq 3000 Series Operation and Reference Guide Step 5: Disposing of Used Batteries The spare battery kit includes the instructions and packaging required to return used batteries to the appropriate location fo r disposal. Do not dis pose of u sed batter ies with general office or househ old waste. Return the us ed module fo r proper d isposa[...]

Chap ter 6 Troubleshooting This cha p ter pr o vides i nform ati on on the f oll owing t opics: ■ Trouble sh oot ing pr oble m s that oc cur d uri ng U PS star t ■ Trouble sh oot ing pr oble m s that oc cur a fter sta rt ■ Repairi ng the U PS[...]

6-2 Compaq 3000 Series UPS Operation and Reference Guide Troubleshoo ting Du ring Star t If proble ms oc cur w hen star ting the Com pa q 3 000 Seri e s UPS m odel s, sele c t the appropriate symptom for p ossible causes and actions suggested. Table 6-1 Troubleshooting Guide (UPS Start) Symptom Possible Ca use Sugges ted Acti on UPS will not star t[...]

Trouble sho oti ng 6-3 Troubleshoo ting A fter Start For pr ob lems tha t occ ur af ter the U PS has gone t hrou gh the sta r tu p self-t e st sequence, these suggested actions address possible causes. Table 6-2 Troubleshooting Guide (After Start) Symptom Possible Ca use Sugges ted Acti on Audio Al arm Alarm cond ition exis ts Identif y the red LED[...]

6-4 Compaq 3000 Series UPS Operation and Reference Guide Table 6-2 Troublesh ooting Gu ide (Afte r Start) continued Symptom Possible Ca use Sugges ted Acti on UPS fre quently switches between utility an d batt ery power Utility pow er variat ions The utility voltag e is freq uently outside th e UPS opera ting ran ge. Update t he confi guratio n. Co[...]

Trouble sho oti ng 6-5 Table 6-2 Troublesh ooting Gu ide (Afte r Start) continued Symptom Possible Ca use Sugges ted Acti on LED 10 is red (Battery Service) Potential ba ttery f ailure detec ted Allow batteries to ch arge for 24 hours, then initiat e self-tes t. If LED 10 is red , replace batter ies. New batteri es improp erly connected Check conne[...]

Appen dix A Regulatory Complia nce Notices Federal Communicat ions Commission Notice Part 15 of the Feder a l Com m unic a tio ns C ommissi on ( F C C) R ules a nd Regula t io ns has es tabl ishe d Rad io Fre quenc y (RF) emi s sion l imi ts to pr ovi de an interference-free rad io frequ ency spectrum. Many electronic devices, including computers, [...]

A-2 Compaq 3000 Series Operation and Reference Gu ide Class A Equipment This equipment has bee n tested and found to comply wi th the limits for a Clas s A digital device, pursuant t o Part 15 of the FCC Ru les. These limits are designed to p rovide reasonable protection agains t harmful interference when the equipment is op erated in a commercial [...]

Regulatory Com plian ce Notices A-3 Declaration of Conformity for Products Mar ked with the FCC logo - United States Only This device complies with Part 15 of the FCC Rule s. Operatio n i s subject to the fol l owi ng tw o co ndit i ons: ( 1) t his de vic e may n ot ca use harm ful interference, and (2) this device must accept any interference rece[...]

A-4 Compaq 3000 Series Operation and Reference Gu ide Canadia n Notice (Avis Cana die n) Class A Equipment This Class A digital a pparatus m eets all r e q uirements of the Ca nadian Inter fer e nce- Ca usi ng Eq uipme nt Re gula t io ns. Cet appareil numérique de la classe A respecte toutes les exigences du Règlem ent s ur le mat é riel broui l[...]

Regulatory Com plian ce Notices A-5 Japanese Notice Ju ly 14 v ers io n Taiwanese Notice[...]

A-6 Compaq 3000 Series Operation and Reference Gu ide Battery Re placemen t Notic e Your UPS is provided with a Sealed Lead Aci d battery pack. There is a danger of ex plosi on a nd ri sk of pe rs onal i njur y if the ba tter y is i ncor rec tly r epla c ed or mistreated. Replacement is to be done by a Comp aq Authorized Service Provide r usi ng t [...]

Appen dix B Electrostatic Discharge To prevent damaging the system, b e aware of the precautions you n eed to follow w he n set ting up t he s yste m or hand ling pa rts. A di schar ge of s tatic elect ricity f rom a f inge r or othe r c onduc tor m a y dam age system boar ds or other static-se nsitive de vices. T his t ype of da ma ge may r educe [...]

B-2 Compaq 3000 Series UPS Operation and Reference Guide Groundin g Metho ds There are several method s for grounding. Use on e or more of th e following methods whe n handli ng or installi ng electrostatic-se nsitive parts : ■ Use a wrist strap connected by a ground cord to a grounded workstation or computer chassis. Wrist straps are flex ible s[...]

Appen dix C Specifications This appendix p rovides specifications that apply to Co mpaq 3000 Series UPS model s: ■ Physical sp ecifications ■ Input specifications ■ Output specifications ■ Overcurrent protection ■ Battery specifications ■ Battery runtime ■ Environmental specifications[...]

C-2 Compaq 3000 Series UPS Operation and Reference Guide Physical Specif ications Table C-1 Physical Sp ecifica t ions – 3000 Series U PS Models Feature U.S. Metric Dimensions Width 19.0 in 483 mm Height 5.25 in 133 mm Depth 22.3 in 566 mm Weight 132 lb 60 kg Input S peci fic atio ns Table C-2 Input Specifications – 3000 Se ries UPS Models UPS [...]

Specifications C-3 Output Specifi cations Table C-3 Output Specifications – 3000 Series UPS Models UPS Model Nominal Power Rating (VA) Load Segment # Output Receptacles R3000 2880 1 3 x 5-15R 2 3 x 5-15R 3 3 x 5-15R 1 x L5-30R R3000j 2880 1 3 x 5-15R 2 3 x 5-15R 3 3 x 5-15R 1 x L6-30R R3000h 2880 1 3 x IEC-320, C14 R3000h-Int 2 3 x IEC-320, C14 R[...]

C-4 Compaq 3000 Series UPS Operation and Reference Guide Table C-4 Output Specifications – 3000 Series UPS Models Characteristics Utility Voltage (VAC) Nominal Output Voltage (VAC) Voltage 100 102 110 to 127 115 208 204 220 to 240 230 Source of Power Regulation Output Util ity powe r (normal rang e) ± 8% of nominal ou tput volt age rating (withi[...]

Specifications C-5 Overcurrent Protection Table C-5 Overcu rrent P rotect ion - P er Mod el UPS Mode l Input Pro tect ion R3000 Circuit breaker for each load s egment R3000j Circuit breaker for each load s egment R3000h Input circuit breaker Circuit breaker for each load segment R3000h-Int Input circuit breaker Circuit breaker for each load segment[...]

C-6 Compaq 3000 Series UPS Operation and Reference Guide Battery Runtime Table C-7 Estimated Battery Runtime Load (VA) Battery Runtime (Mi nutes) 700 80 800 56 900 50 1000 45 1200 38 1400 32 1500 30 1800 21 2000 19 2200 17 2400 14 3000 11 If a de vice l ist t he pow er i n Wa t ts, u se t he foll owi ng c o nver sio n equa t io n: Volt s x A mps = [...]

Specifications C-7 Environme ntal Speci fications Table C-8 Environmental Specifications – 3000 Series UPS Models Feature Specificat ion Operating temperatu re 0 o to 40 o C (32 o to 104 o F) UL-tested at 25 o C (77 o F) Relative humid ity 0 % to 95%; non-condens ing Operating altitude Up to 3000 m (10,000 ft) above sea le vel Audible n oise Less[...]

Index Numbers and Symbols 3000 Series UPS See Uninterrupt ible Power System 3000 S eries A AC Input Failure disabl in g audi o ala rm 4- 5 AC Input LEDs expla ine d 3-5 meaning when UPS powered up 2-10 trou bl esh oot i ng ala rm conditions 6-3 alarm See audio alarm audio alarm ability to disable 3-12 condit ions c ausi ng a n alarm 3-12 features 3[...]

2 Compaq 3000 Series UPS Operation and Reference Guide new recommendation against keeping spares 5 -4 when to obtain 5-4 replacing See replacing batteries runtime specifications C -8 spare pa rt numbe r 5-2 , 5- 4 specifications C-7 testi ng 5-1 1 Battery Char ge LED s displa y ex plai ne d 2-10 expla ine d 3-6 trou bl esh oot i ng ala rm condition[...]

Index 3 rela ted co nfi gura t i o n parameters 4 -4 nominal utility voltage range rela ted co nfi gura t i o n parameters 4 -4 parameters 4 -3 Reset De fa ults, r estor ing 4- 5 Shut dow n De lay e nabl i ng 3- minu te 4-5 Shut dow n De lay e nabl i ng 5- seco nd 4- 5 Sleep mode disabl in g 4-5 enabling 4 -5 warning about pressi ng STANDBY 4-2, 4-[...]

4 Compaq 3000 Series UPS Operation and Reference Guide G getti ng he l p x i Grou n ding M eth ods B- 2 guara ntee See warranties H hardwa re opti on ca rd See option card help additi onal sources xi Co mp aq au th or iz ed resellers xi Compaq website xi technical support telepho ne numbe rs x i hot-sw appi ng ba t ter ies See replacing b atteries [...]

Index 5 LED 13 See Lo ad Level LEDs LED 14 See Lo ad Level LEDs LED 15 See Commu ni cati on L ED LED 16 See ON LED Load Level LEDs expla ine d 3-7 trou bl esh oot i ng ala rm condition 6-4 Low Battery confi g ur at io n par am e ter expla ine d 4-4 specifying audio alarm 4 -4 M matching, utility voltage with UPS confi gur atio n 4-7 mode s of ope r[...]

6 Compaq 3000 Series UPS Operation and Reference Guide LanSafe III 1-9 operati ng the UPS 3- 1 optio n car d 1-1 0 Remote E mer genc y Pow e r Off 1-11 specifications C-1 trou bl esh oot i ng 6-1 UPS 1-1 P physical characteristics C-2 physical specifications C-2 power cord cords sh ippe d wit h the UPS 2-3 requirement for addi tional cord 2 -3 solu[...]

Index 7 REPO See Rem ote E mer genc y Power Off Reset De fa ults, r estor ing 4- 5 RJ-45 receptacle ix S safety precau tions batte r y ha ndl i ng i x high ea rt h cond uct or le aka ge current ix Important Safety I nformation x, 2-2, 2 -3 rack stability x weight x self-test initiating See TEST/ALARM RESET button mea ni ng of LE D displ a y 3- 1 1 [...]

8 Compaq 3000 Series UPS Operation and Reference Guide U Uninterrup tible Power Sys tem 3000 Series features 1-8 front panel 1- 3 illustrated 1-3 items not supplied with UPS kit 2-2 items supplied with UPS kit 2-2 model s 1-2 over view 1- 1 rear panels, illustrated 1-4 updati n g t he U P S confi gur atio n 4-2 , 4- 6, 4- 7 UPS/computer interface c[...]