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Bom manual de uso
As regras impõem ao revendedor a obrigação de fornecer ao comprador o manual com o produto Compaq PC CARD ADAPTER. A falta de manual ou informações incorretas fornecidas ao consumidor são a base de uma queixa por não conformidade do produto com o contrato. De acordo com a lei, pode anexar o manual em uma outra forma de que em papel, o que é frequentemente utilizado, anexando uma forma gráfica ou manual electrónicoCompaq PC CARD ADAPTER vídeos instrutivos para os usuários. A condição é uma forma legível e compreensível.
O que é a instrução?
A palavra vem do latim "Instructio" ou instruir. Portanto, no manual Compaq PC CARD ADAPTER você pode encontrar uma descrição das fases do processo. O objetivo do manual é instruir, facilitar o arranque, a utilização do equipamento ou a execução de determinadas tarefas. O manual é uma coleção de informações sobre o objeto / serviço, um guia.
Infelizmente, pequenos usuários tomam o tempo para ler o manual Compaq PC CARD ADAPTER, e um bom manual não só permite conhecer uma série de funcionalidades adicionais do dispositivo, mas evita a formação da maioria das falhas.
Então, o que deve conter o manual perfeito?
Primeiro, o manual Compaq PC CARD ADAPTER deve conte:
- dados técnicos do dispositivo Compaq PC CARD ADAPTER
- nome do fabricante e ano de fabricação do dispositivo Compaq PC CARD ADAPTER
- instruções de utilização, regulação e manutenção do dispositivo Compaq PC CARD ADAPTER
- sinais de segurança e certificados que comprovam a conformidade com as normas pertinentes
Por que você não ler manuais?
Normalmente, isso é devido à falta de tempo e à certeza quanto à funcionalidade específica do dispositivo adquirido. Infelizmente, a mesma ligação e o arranque Compaq PC CARD ADAPTER não são suficientes. O manual contém uma série de orientações sobre funcionalidades específicas, a segurança, os métodos de manutenção (mesmo sobre produtos que devem ser usados), possíveis defeitos Compaq PC CARD ADAPTER e formas de resolver problemas comuns durante o uso. No final, no manual podemos encontrar as coordenadas do serviço Compaq na ausência da eficácia das soluções propostas. Atualmente, muito apreciados são manuais na forma de animações interessantes e vídeos de instrução que de uma forma melhor do que o o folheto falam ao usuário. Este tipo de manual é a chance que o usuário percorrer todo o vídeo instrutivo, sem ignorar especificações e descrições técnicas complicadas Compaq PC CARD ADAPTER, como para a versão papel.
Por que ler manuais?
Primeiro de tudo, contem a resposta sobre a construção, as possibilidades do dispositivo Compaq PC CARD ADAPTER, uso dos acessórios individuais e uma gama de informações para desfrutar plenamente todos os recursos e facilidades.
Após a compra bem sucedida de um equipamento / dispositivo, é bom ter um momento para se familiarizar com cada parte do manual Compaq PC CARD ADAPTER. Atualmente, são cuidadosamente preparados e traduzidos para sejam não só compreensíveis para os usuários, mas para cumprir a sua função básica de informação
Índice do manual
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® T OKEN L INK â III 1 6/4 PC C ARD ä A D APTER U SER G UIDE A member of the TokenLink III product family Part No. 09-0536-001 Published October 1995[...]
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3Com C orporation ■ 5400 Bayfront Plaza ■ Santa Clara, California ■ 95052-8145 © 3Com Corporation, 1995. All rights reser ved. No part of this documentation may be reproduced in any form or by an y means or used to make any derivative work (such as translation, transformation, or adaptation) without permission from 3Com Corporation. 3Com Cor[...]
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® L IFETIME W ARRANTY 3Com ’ s EtherLink â , T okenLink â III 16/4, F ast EtherLink, and FDDILink ä adapters have a Lif etime W arranty . T o ensure the ver y best 3Com service and suppor t, take the time to complete the product registration card. Any defective 3C om adapter will be repaired or replaced , at 3Com ’ s option, for as long as [...]
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Customers in the countries shown belo w should send the completed registration card to the appr opriate address. C ustomers in other non-U.S. locations should send the registration card to the U.S. addr ess on the front of the card . ■ Asia 3Com Asia Ltd., Marketing Department Room 2506-07, 25/F., Citibank Tower Citibank Plaza, Central Hong Kong [...]
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C ONTENTS A BOUT T HIS G UIDE Introduction i How to Use This Guide i Con ventions ii 1 I NTRODUCTION 3C689 Adapter F eatures 1-2 3C689 Adapter Requirements 1-2 Installation and Configuration Options 1-3 AutoLink Installation 1-3 Standard Installation and Configuration 1-3 Card Services 1-4 T ranscend PC Link Smar tAgent Software 1-4 T roubleshoot[...]
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3 U SING THE A UTO L INK F EATURE FOR N ET W ARE AutoLink Requirements 3-2 AutoLink Options 3-2 A voiding Memory Manager Conflicts 3-3 Using the AutoLink Feature 3-4 4 S TANDARD I NSTALLATION AND C ONFIGURATION Configuration Requirements 4-2 A voiding Memory Manager Conflicts 4-2 Using Auto Configuration 4-3 Changing Configuration Settings 4-5[...]
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Adapter Statistics and Information 6-8 Adapter Statistics 6-8 Adapter Information 6-8 T roubleshooting Tips 6-9 A A BOUT C ARD S ERVICES V erifying Card Ser vices Is Installed A-1 Boot Screen Display A-1 CONFIG.SY S F ile A-1 If Y our Computer Does Not Hav e Card Services A-2 A voiding Memory Manager Conflicts A-2 B S PECIFICATIONS Cabling B-1 Phy[...]
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G LOSSARY I NDEX L IMITED W ARRANTY FCC C LASS A V ERIFICATION S TATEMENT CE N OTICE[...]
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F IGURES 1-1 3C689 Adapter 1-1 1-2 Adapter Installation and Configuration 1-5 2-1 3C689 Adapter Installation 2-1 2-2 Inserting the 3C689 Adapter 2-3 2-3 Connecting the Cable to the 3C689 A dapter 2-4 2-4 Connecting the UTP Cable to the Netw ork Port 2-5 2-5 Connecting the STP Connector t o the Network P or t 2-5 3-1 AutoLink Installation Process 3[...]
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T ABLES 1 T ext Conventions ii 2 Notice Icons ii[...]
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A BOUT T HIS G UIDE Introduction This guide describes how to install, configure , and troubleshoot the 3Com â T ok enLink â III 16/4 PC Card ä (3C689) adapter . If the information in the release notes or README.T X T files shipped with your product differs from the information in this guide, follow the release notes and README.TX T files. How[...]
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ii A BOUT T HIS G UIDE C on ven tions T able 1 and T able 2 list text and icon conventions that are used throughout this guide: T able 1 T ext Conventions Convention Description Text represented as screen display This typeface is used to represent displays that appear on your terminal screen, for example: Login: Text represented as commands This ty[...]
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1 I NTRODUCTION The 3Com â T okenLink â III PC Card ä netw ork adapter (ref erred to as the 3C689 adapter in this guide) lets you connect a DOS or OS/2 â computer to an IEEE 802.5 standard token ring network. The 3C689 adapter , shown in Figure 1-1, operates in computers containing P ersonal Computer Memory Card International Association (PCMCI[...]
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1-2 C HAPTER 1: I NTRODUCTION 3C689 Adapt er Featur es The 3C689 adapter ships with an unshielded twisted-pair (UTP) cable and a shielded twisted-pair (STP) connector . The 3C689 adapter f eatures include: ■ Automatic adapter configuration. ■ Compliance with IEEE 802.5 standards . ■ 100% IBM â compatibility (uses IBM-designed chip set). ■[...]
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Installation and Configuration Options 1-3 ■ If your computer is using a memory manager (all computers using Microsoft â Windows ä use a memor y manager such as EMM386 or its equivalent), you must set aside upper memory for the Card Services memor y , the MMIO area, and the shared RAM area. Refer to the section “ Avoiding Memory Manager Con?[...]
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1-4 C HAPTER 1: I NTRODUCTION Car d Ser vices Card Services, when loaded on your computer , coordinates PC Card access to device driv ers, utilities, and application programs. Car d Ser vices assigns the I/O Base Address , the Interrupt Request L evel, and memor y segments for the 3C689 adapter . F or more information about Card Services, see Appen[...]
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Troubleshooting 1-5 Figure 1-2 Adapter Installation and C onfiguration Unpack adapter Connect adapter cable to UTP network Install adapter Connect adapter cable If memory manager is installed, exclude memory range CC000 – D3FFF Network cabling type ? UTP STP Yes No Connect UTP adapter cable to STP connector and connect to STP network Use AutoLin[...]
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1-6 C HAPTER 1: I NTRODUCTION 100% C ompatibility The 3C689 adapter is 100% compatible with any commercially av ailable application that func tions with the generation of TROPIC ä chip-based IBM adapter boards available at initial shipment of the 3C689 adapt er . Money-Back Guar antee If a 3C689 adapter is not 100% compatible (as defined above) w[...]
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2 I NST ALLING THE 3C689 A D APTER This chapter describes the 3C om 3C689 adapter installation and remov al steps. The flowchar t in F igure 2-1 depic ts the 3C689 adapter installation process. Figure 2-1 3C689 Adapter Installation Unpack adapter Connect UTP adapter cable to STP connector and connect to network Install adapter Connect PC Card cabl[...]
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2-2 C HAPTER 2: I NSTALLING THE 3C689 A DAPTER Unpacking the Adapter The contents of your 3C689 adapt er package are listed below . If any of these items are missing , contact your authorized network supplier immediately . ■ T ok enLink III PC Card adapt er ■ UTP network cable with an RJ-45 connector ■ T okenLink III 16/4 PC Car d Adapter Use[...]
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Connecting the Adapter to the Cable 2-3 Figure 2-2 Inserting the 3C689 Adapter CA UTION: If you are using a Compaq â Concerto ä computer , check the orientation of the PC Card slot before inserting the adapter . When the 3C689 adapter slides in easily and stops , it is inser ted correctly . C onnecting the Adapter t o the Cable F ollow these inst[...]
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2-4 C HAPTER 2: I NSTALLING THE 3C689 A DAPTER Figure 2-3 Connecting the Cable to the 3C689 A dapter 2 Slide the latch on the PC Car d connector forward to secure the connector to the adapter . When the latch slides forward easily , the cable is connected correctly . C onnecting the 3C689 Cable to the Netw ork Y ou can connec t the 3C689 adapter to[...]
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Connecting the 3C689 Cable to the Network 2-5 Figure 2-4 Connecting the UTP Cable to the Network P or t STP Network C onnec tion Use the supplied STP connector to connect the 3C689 adapter cable to an STP port. T o attach the STP connector to the RJ-45 connector , see Figur e 2-5. Figure 2-5 Connecting the STP Connector to the Network P or t PC Car[...]
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2-6 C HAPTER 2: I NSTALLING THE 3C689 A DAPTER Once you hav e inser ted and connected the 3C689 adapter to the network, you are r eady to configure the adapter . T o configure the 3C689 adapter , go to Chapter 3 if you are on a DOS-based Novell â NetW are â network. If you are running any other network operating syst em, go to Chapter 4. Removi[...]
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3 U SING THE A UTO L INK F EA TURE FOR N ET W ARE The AutoLink f eature for NetW are configures the adapter as a NetW are DOS ODI client. The Aut oLink installation steps are depicted in Figur e 3-1. Figure 3-1 AutoLink Installation P rocess This chapter describes the Aut oLink program requirements , ways to a void memory conflic ts, and installa[...]
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3-2 C HAPTER 3: U SING THE A UTO L INK F EATURE FOR N ET W ARE ■ Modifies the CONFIG.SY S, AUT OEXEC.BA T , and NET .CFG files. ( The previous versions of these files ar e renamed C ONFIG.3CM, AUT OEXEC.3CM, and NET .3CM.) If you want to configur e the adapter manually , see Chapter 4, “Standard Installation and C onfiguration.” Aut oLin[...]
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Avoiding Memory Manager Conflicts 3-3 A voiding Memory Manager Conflicts If you are using a memory manager on your computer (all computers running Windows have a memory manager such as EMM386 or its equivalent), you need to inf orm the memor y manager of the memory used by the 3C689 adapter . The 3C689 adapter requires the f ollowing memor y : ■[...]
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3-4 C HAPTER 3: U SING THE A UTO L INK F EATURE FOR N ET W ARE This completes the procedur e for av oiding conflic ts with a memor y manager . Y ou are now ready to run the Aut oLink program. Using the A utoLink F eature F ollow these steps to use the AutoLink featur e: 1 Place the T okenDisk diskette in a flopp y drive on your computer and make [...]
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4 S T ANDARD I NST ALLA TION AND C ONFIGURA TION This chapter describes how t o configure your 3C689 adapter using the steps depicted in Figur e 4-1. Figure 4-1 Standard Installation and Configuration The standard installation and configuration process r equires that you modify the extended memor y range , configure the adapter , install the ne[...]
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4-2 C HAPTER 4: S TANDARD I NSTALLATION AND C ONFIGURATION The adapter can be configured aut omatically or manually . Automatic configuration selects configuration values for the adapter . Manual configuration allows you to select the resources yourself . If you are preparing y our computer for use as a Nov ell NetW are DOS client, follow the i[...]
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Using Auto Configuration 4-3 2 Use a text editor to edit the C ONFIG.SYS file on your computer . 3 Exclude the memory range that the 3C689 adapter is using. F or example, type this line into the device section of the new C ONFIG.SYS file: device=c:windowsemm386.exe x=CC000-D3FFF noems where x stands for exclude , followed b y the memor y range [...]
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4-4 C HAPTER 4: S TANDARD I NSTALLATION AND C ONFIGURATION 4 Select the Auto Configure 3C om PC Card Adapter option, as shown in F igure 4-2, and press [Enter]. This step configures the I/O Base A ddress and the Interrupt Request Lev el to settings that do not conflict with any other device on your computer . The Select Ring Speed screen appears[...]
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Changing Configuration Settings 4-5 Changing C onfiguration Settings T o manually change the configuration settings, follow these steps: If you have loaded C ard and Socket Ser vices, you will not be able to change Interrupt Request Lev el, MMIO Base Address, and CIS Memor y as Card Services manages these values for you. 1 Select the Configurati[...]
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4-6 C HAPTER 4: S TANDARD I NSTALLATION AND C ONFIGURATION 4 Use the arrow key s to scroll through the list of v alid settings for each parameter . T o select a setting, press [Enter]. Pr ess [F1] for information about the settings . 5 Continue this proc edure with any other parameters that you want to change . 6 T o save the new settings to the NE[...]
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5 I NST ALLING N ETW ORK D RIVERS This chapter describes how t o install the network drivers. F igure 5-1 depic ts the menu-driven network driver installation steps. Figure 5-1 Network Drivers Installation P rocess If you used the AutoLink feature , the NetWare DOS ODI driv er is already installed . For mor e information, refer to Chapter 3, “Usi[...]
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5-2 C HAPTER 5: I NSTALLING N ETWORK D RIVERS The follo wing network drivers are on the T okenDisk diskette: ■ Novell NetW are DOS ODI driver (3C689.C OM) ■ Novell NetW are OS/2 ODI driver (3C689.SYS) ■ NDIS 2.01 DOS driver (TLPC3.DOS) ■ NDIS 2.01 OS/2 driver ( TLPC3.OS2) The NDIS driver supports the following network operating systems: ■[...]
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Installing the Novell NetWare DOS ODI Driver 5-3 Figure 5-2 Main Menu with Network Drivers Option Selected Figure 5-3 Network Drivers Menu ESC=Cancel F1=Help TokenDisk for the TokenLink III PC Card Adapter MAIN MENU [ENTER]=Execute Function [ -¯ ]=Scroll [F1]=Help [ESC]=<Cancel> Auto Installation with Configuration (AutoLink) NetWare DOS ODI[...]
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5-4 C HAPTER 5: I NSTALLING N ETWORK D RIVERS 2 When the next screen appears, select Install Novell NetW are Drivers, as shown in F igure 5-3, and press [Enter]. 3 When the next screen appears, select Copy DOS ODI Client Driver . 4 At the prompt , enter a path for the destination of the driver or press [Ent er] to accept the default. 5 Exit to DOS [...]
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Installing the Novell NetWare DOS ODI Driver 5-5 Y ou may also need the files NETBIOS.EXE and INT2F .COM if you are running full NetBIOS applic ations. Check with the vendor of y our application. 3 If you ha ve not already done so , copy the 3Com NetW are adapter driver (3C689.C OM) to your computer’ s hard drive. The NetW are client drivers are[...]
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5-6 C HAPTER 5: I NSTALLING N ETWORK D RIVERS 6 Edit your C:C ONFIG.SYS file and include the follo wing statements: Files= <value> Buffers= <value> Novell recommends that <value> be at least 20 for each statement. If you are using a Compaq C oncerto computer , add the following line and replace the X with the letter pr eceding th[...]
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Installing the NDIS 2.01 Driver 5-7 The follo wing steps assume you have alr eady configured the adapter , star ted the program on the T okenDisk diskette , and are at the main menu. T o install the NDIS driver , follow these steps: 1 Select Network Drivers on the main menu and press [Enter]. 2 Select NDIS Driver Installation and Information on th[...]
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5-8 C HAPTER 5: I NSTALLING N ETWORK D RIVERS The follo wing sample PRO T OCOL.INI file uses NetBEUI (2.0) as the NDIS transpor t protocol with 3C om drivers. [PROTOCOL MANAGER] DRIVERNAME = PROTMAN$ [NETBEUI_XIF] DRIVERNAME = NETBEUI$ BINDINGS = TLPC3_NIF [TLPC3_NIF] DRIVERNAME = TLPC3$ 3 Edit the PRO TOC OL.INI file and include the text from th[...]
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Installing the NDIS 2.01 Driver 5-9 Substitute the actual DOS PROT OCOL driver name , if appropriate , for PRO TOC OLDRIVER.DOS. This completes the NDIS driver installation sample pr ocedure. Using the 3C689 A dapter with Windows for W orkgroups The T okenDisk diskette contains a subdirector y structure and files that make it an OEM impor t disk f[...]
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5-10 C HAPTER 5: I NSTALLING N ETWORK D RIVERS 9 Fr om the list of network adapters, selec t Unlisted Or Updated Network A dapter , and then select the <OK> button. 10 Insert the T okenDisk diskette in driv e A, and then selec t the <OK> button. A dialog box appears , listing the suppor ted network adapters on the disk. 11 Select the 3C[...]
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Installing the NDIS 2.01 Driver 5-11 17 Immediately following the line DRIVERNAME=TLPC3$, include the text from the PRO TOC OL.PCM file. F or example, if you are using Card Services, the statements should look similar to the follo wing: [TLPC3] DRIVERNAME=TLPC3$ RINGSPEED=16 Or , if you are not using Car d Ser vices, the statements should look sim[...]
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5-12 C HAPTER 5: I NSTALLING N ETWORK D RIVERS Installing the OS/2 Network Driv er for NDIS The T okenDisk diskette includes the NDIS 2.01 OS/2 driver (NDISOS2TLPC3.SYS). Instructions for installing this driver are provided in the NDISLANSRV .T XT file. Updating the C urrent NDIS Driv er If you are updating an existing NDIS driver (rather tha[...]
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6 T ROUBLESHOOTING This chapter describes inf ormation for isolating and solving problems. Using the T ok enDisk Diskette Diagnostic Pr ogram Run the T okenDisk diskette diagnostic portion of the Configuration and Diagnostic P rogram for your installed 3C689 adapter when you need to do the f ollowing: ■ T est for setup/configuration ■ T est f[...]
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6-2 C HAPTER 6: T ROUBLESHOOTING F igure 6-1 depic ts how to use the T okenDisk diskette diagnostic program. Figure 6-1 Using the T okenDisk Diskette Diagnostic P rogram Diagnostic T est T ypes The tests performed by the T okenDisk diskette Configuration and Diagnostic Pr ogram are divided into Group 1 and Group 2 tests. Select Configuration/Diagn[...]
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Using the TokenDisk Diskette Diagnostic Program 6-3 Group 1 Diagnostics Group 1 diagnostics test the physical components , connectors, circuitry , and normal ring operation of the adapter . They include the following tests: ■ MMIO Register Write/Read T est ■ AIP Checksum T est ■ Shared RAM Boundary/D omain T est ■ Shared RAM Write/Read T es[...]
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6-4 C HAPTER 6: T ROUBLESHOOTING The follo wing instructions assume that you have started the program and are at the main menu. T o start the diagnostic tests, f ollow these steps: 1 Select the option Configuration/Diagnostic/T roubleshooting, as shown in F igure 6-2. Figure 6-2 Main Menu with Configuration/Diagnostic/T roubleshooting Selected 2 [...]
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Using the TokenDisk Diskette Diagnostic Program 6-5 Figure 6-3 T ests Menu Figure 6-4 Run T ests Dialog Box Q uit V iew S elect F1=Help Configuration and Diagnostic Program Selected Adapter 3Com 3C689: Token Ring Address = 00608C112233 TokenLink III 16-bit PC Card Adapter [ENTER]=Run the Diagnostic Tests [Alt]+<Highlighted Key>=Execute Functi[...]
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6-6 C HAPTER 6: T ROUBLESHOOTING 4 Press [Ent er] to start the tests. Each test is set up to run once unless you specify otherwise. The test results ar e displayed on the screen with “P assed ” or “F ailed” in the Results column. If you want to run the tests continuously , selec t the Continuous option in the T est Setup dialog box, as desc[...]
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Using the TokenDisk Diskette Diagnostic Program 6-7 2 Press [ T ab] to move fr om field to field and highlight any field within the T est Setup dialog box. Within the Group Select area, use the arrow keys to highlight Group 1 or Group 2. Use the <Enable Group> or <Disable Group> command buttons to enable or disable a group of tests. [...]
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6-8 C HAPTER 6: T ROUBLESHOOTING Adapt er Statistics and Inf ormation Use the adapter statistics and information f eature to view statistics of adapter operation and current adapter configuration. Adapter S tatistics Use the V iew pull-down menu and select Adapter Statistics , or press [F9] from the main screen. An example of the Adapter Statistic[...]
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Troubleshooting Tips 6-9 Figure 6-7 Adapter Inf ormation T roubleshooting Tips 1 Make sure that the 3C689 adapter is opera ting in a computer containing a P ersonal Computer Memory Card International Association (PCMCIA) Release 2.01, 16-bit T ype II or Type III slot. The slot must be capable of supporting I/O cards. 2 Make sure that the adapter is[...]
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6-10 C HAPTER 6: T ROUBLESHOOTING 6 Install the adapter in another functioning computer and run the tests again. If the adapter passes, your computer ma y be defective. Contact the reseller or the manufacturer of the computer . 7 If you experienc e problems that occur only when running under Microsoft Windows, consult the readme files that are pro[...]
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A A BOUT C ARD S ERVICES Card Services coordinates the 3C689 adapter access to sockets and system resources , including device drivers, utilities, and application programs. Card Ser vices sets the I/O Base Address , Interrupt Request Lev el, and the memor y segments for the 3C689 adapter . Card Ser vices also blocks access to Socket Ser vices by no[...]
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A-2 A PPENDIX A: A BOUT C ARD S ERVICES 3Com recommends that y ou load Card and Socket Services into upper memory by using the DE VICEHIGH statement to load these programs. C onsult your Card Services documentation for more inf ormation. For example , type: DEVICEHIGH=C:<directory name>SS365SL.EXE DEVICEHIGH=C:<directory name>CS.EXE[...]
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Avoiding Memory Manager Conflicts A-3 6 Select Configuration/Diagnostic/T roubleshooting on the main menu. 7 Select Adapter Information under the V iew menu item to view the adapter ’ s base memory addresses. The MMIO address and the Shared RAM base addr ess are the memor y addresses that the adapter is using . 8 Writ e down the memory ranges th[...]
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B S PECIFICA TIONS This appendix describes the specifications and configuration options for the 3C689 adapter . Cabling The 3C689 adapter supports industr y-standard token ring cabling that follows IEEE 802.5 specifications . Use T ype 3 (UTP) or T ypes 1 or 6 (STP) cabling. Ph ysical Dimensions En vironmental Oper ating Range P ower Requirement[...]
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B-2 A PPENDIX B: S PECIFICATIONS C onfigura tion Options This section describes the configuration options for the 3C689 adapter . The following options are a vailable: ■ Ring Speed ■ I/O Base Address ■ MMIO Address L ocation ■ Shared RAM P age Size and Address Range ■ Interrupt Request L evel These options are described on the f ollowin[...]
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Configuration Options B-3 The MMIO address selected must not be assigned for use b y any other adapter or option and cannot be the same as the RAM address for this adapt er . If a system resource conflict continues, you ma y have to change the settings of other adapters or options that are in your comput er . Shared RAM P age Size and Addr ess Ran[...]
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B-4 A PPENDIX B: S PECIFICATIONS Interrupt Request Le vel The 3C689 adapter can operate on one of sev en interrupt levels: 3, 5, 7, 9, 11, 12, and 15. The preferred interrupt lev el is 3, but the adapter can operate on the other levels if necessary . If a conflict continues, you may have t o change the setting ofother adapters or options that ar e[...]
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C T ECHNICAL S UPPORT 3Com pro vides easy access to technical support information through the variety of services described in this appendix. On-line T echnical Ser vic es 3Com off ers worldwide product suppor t seven da ys a week, 24 hours a day , through the following on-line systems: ■ 3Com Bulletin Board Service (3ComBBS) ■ W orld Wide Web [...]
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C-2 A PPENDIX C: T ECHNICAL S UPPORT W orld Wide W eb Site Access the latest netw orking information on 3Com ’ s World Wide Web site b y entering our URL into your Int ernet browser: http://www.3Com.com/ This service features news and information about 3Com products, customer service and suppor t, 3Com ’ s latest news releases, selected article[...]
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Support from Your Network Supplier C-3 ■ NetF ac ts provides data sheets and t echnical articles on 3Com C orporation ’ s hub , bridge, router , terminal ser ver , and software products. Document 8888 provides you with an index of system product documents. Call 3ComF ac ts using your touch-t one telephone. International access numbers are: Loca[...]
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C-4 A PPENDIX C: T ECHNICAL S UPPORT If you are outside the U.S. and Canada, contact your local 3Com sales office to find y our authorized service provider : Returning Pr oducts for Repair A product sent directly to 3Com for r epair must first be assigned a Return Materials Authorization (RMA) number . A product sent to 3Com without an RMA numbe[...]
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G L OSS AR Y AutoLink A menu selection that configures the 3C689 adapter , installs the DOS ODI client driver , and modifies PC star tup files to allow you to log in t o a NetW are ser ver after you reboot your computer . F or more information about the AutoLink f eature , see Chapter 3, “Using the AutoLink F eature for NetW are.” Card Inf o[...]
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2 G LOSSARY Driver A program, usually resident in server or workstation memor y , that controls the adapter or implements the protocol stacks that allow higher-level applications t o communicate with the network hardware . IEEE 802.5 The standard f or the token ring access method and Physical layer specifications dev eloped by a subcommittee of th[...]
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G LOSSARY 3 Packet The unit of information transmitt ed over the network, consisting of a preamble , a destination address, a source address, the data being transmitted , and a code that allows testing for corr ect transmission. PC Card The new name (effective 1994) f or the standard developed by the P ersonal Computer Memor y Card International As[...]
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4 G LOSSARY STP Shielded twisted-pair . T oken ring A network that employs a ring topology and uses a token-passing method for ring access. TSR T erminate and stay resident. A program that upon execution, loads itself (or an executable portion of itself ) into computer working memor y (RAM). It can be ac tivat ed at any time with a specified key s[...]
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I NDEX Numerics 3C689 adapter 1-1 configuring 3-1 , 4-1 connecting to the cable 2-4 connecting to the network 2-4 , 2-5 features 1-2 installing 2-1 memory requirements 3-3 , 4-2 removing 2-6 requirements 1-2 statistics and information 6-8 troubleshooting 6-1 3C689.COM 5-2 , 5-5 3Com Bulletin Board Service (3ComBBS) C-1 3Com sales offices C-4 3Com[...]
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I NDEX 2 D default configuration settings B-2 diagnostic program 6-1 diagnostic tests failed 6-7 Group 1 6-3 Group 2 6-3 running 6-3 setup, changing 6-6 disconnecting cables 2-6 drivers. See NDIS driver and NetW are. E environmental operating range B-1 F fax ser vice. See 3C omFacts FCC certification B-1 G Group 1 diagnostic test 6-3 Group 2 diag[...]
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I NDEX 3 R removing the adapter 2-6 requirements for 3C689 adapter 1-2 for Aut oLink feature 3-2 for standard configuration 4-2 returning products for repair C-4 Ring Speed 3-4 , 4-4 , B-2 RJ-45 connector 2-2 , 2-4 , 2-5 Run T ests dialog box 6-4 running diagnostic tests 6-3 S saving option settings 4-6 setup. See configuration. Shared RAM P age [...]
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LIMITED W ARRANTY HARDW ARE: 3Com warrants its hardware products to be free from defects in workmanship and materials, under normal use and service, for the following lengths of time from the date of purchase from 3Com or its Authorized Reseller: Internetworking products One year Network adapters Lifetime Ethernet stackable hubs and unmanaged Ether[...]
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3COM SHALL NOT BE LIABLE UNDER THIS WARRANTY IF ITS TESTING AND EXAMINATION DISCLOSE THAT THE ALLEGED DEFECT IN THE PRODUCT DOES NOT EXIST OR WAS CAUSED BY CUSTOMER'S OR ANY THIRD PERSON'S MISUSE, NEGLECT, IMPROPER INSTALLATION OR TESTING, UNAUTHORIZED ATTEMPTS TO REPAIR, OR ANY OTHER CAUSE BEYOND THE RANGE OF THE INTENDED USE, OR BY ACCI[...]