Crestron electronic CP-X4014WN manual

1 Projector CP-X2514WN/CP-X3014WN/ CP-X4014WN/CP-WX3014WN User's Manual (detailed) Netw or k Guide Thank you for purchasing this product. This manual is intended to explain only the network function. For proper use of this product, please refer to this manual and the other manuals for this product. Features This projector has the network funct[...]

2 Contents Contents  Caution .......................................................................................... 4 1. Connection to the network ...................................................... 5 1.1 System requirements ................................................................................. 5 1.1.1 Required equipment prepar[...]

3 Contents  6. Network Bridge Function ....................................................... 52 6.1 Connecting devices .................................................................................. 52 6.2 Communication setup ............................................................................... 53 6.3 Communication port ..........[...]

4 Caution Caution T o use the wireless network function of this projector , the designated USB wireless adapter that is sold as an option is required. For precautions according to the standards and laws, refer to the documents that come with the adapter . [Restriction on plugging and unplugging the USB wireless adapter] Before you insert or pull ou[...]

5 1. Connection to the network 1.1 System r equir ements 1. Connection to the network The following equipments are required to connect the projector to your computer through the network. ■ Common The projector: 1 unit, Computer : minimum 1 set ■ Depending on how you want to connect 1) For the wired connection *1 LAN cable (CA T -5 or greater): [...]

6 1. Connection to the network 1.1 System requirements (continued) • The network communication control is disabled while the projector is in standby mode if the ST ANDBY MODE item is set to SA VING. Please connect the network communication to the projector after setting the ST ANDBY MODE to NORMAL. (  SETUP menu in the Operating Guide ) • Y [...]

7 1. Connection to the network 1.3 Manual netw or k connection setting - W ired LAN - This section explains how to set it up manually . 1.3.1 Equipments connection Connect the projector and computer with a LAN cable. * Before connecting with an existing network, contact the network administrator . Next, check the following computer settings. 1.3.2 [...]

8 1. Connection to the network 1.3 Manual network connection setting - Wired LAN - (continued) 7) Select "Use the following IP address" and configure the IP address, Subnet mask and Default gateway for the computer accordingly . If a DHCP server exists in the network, you can select "Obtain an IP address automatically" and the [...]

9 1. Connection to the network 1.3 Manual network connection setting - Wired LAN - (continued) [About IP address] ■ Setting manually The Network address portion of the IP address setting on your computer must be the same as the setting on the projector . Also, the entire IP address on the computer must not overlap with that of the other devices o[...]

10 1. Connection to the network 1.3 Manual network connection setting - Wired LAN - (continued) 2) Click “Connections” tab and then click [LAN settings] button to open “Local Area Network (LAN) Settings”. 1.3.3 “Inter net Option” setting 1) Click “Internet Options” in “Network and Sharing Center” window to open “Internet Prope[...]

11 1. Connection to the network 1.4 Manual netw or k connection setting - W ireless LAN - Using the designated USB wireless adapter (option) on the projector enables the projector and computer to communicate in both the Ad-Hoc and Infrastructure modes. This section is intended to explain how to set up wireless LAN connection manually . 1.4.1 Prepar[...]

12 1. Connection to the network 1.4.2 W ir eless LAN connection set up Using wireless LAN utility for Windows ® 7 standard. Wireless LAN initial settings for the projector is as follows. 1.4 Manual network connection setting - Wireless LAN - (continued) Connection Control : Ad-Hoc SSID : wireless Channel : 1 Encryption rating : None IP address : 1[...]

13 1. Connection to the network 1.4 Manual network connection setting - Wireless LAN - (continued) 4) Select "Use the following IP address" and configure the IP address, Subnet mask and Default gateway for the computer accordingly . After setting is complete, click [OK] to close the window . (continued on next page) [About IP address] Th[...]

14 1. Connection to the network 1.4 Manual network connection setting - Wireless LAN - (continued) 6) From the connectable wireless networks, select the SSID of the projector (set to "wireless" by default), and click [Connect]. If you have enabled encryption, a window asking for input of encryption key will be displayed. Input the preset [...]

15 2. Network Pr esentation The projector can display or play back the computer screen images and audio data that are transmitted through the network. This Network Presentation feature helps you to smoothly make your presentations and conduct conferences. 2. Network Presentation T o start the Network Presentation, select the LAN port as the input s[...]

16 Y ou can adjust or control the projector via a network from a web browser on a computer that is connected to the same network. • Internet Explorer ® 6.0 or later is required. • If JavaScript ® is disabled in your web browser configuration, you must enable JavaScript ® in order to use the projector web pages properly . See the Help files[...]

17 3. W eb Control 3.1.1 Logon T o use the Projector W eb Control function, you need to logon with your user name and password. • The language used on the Projector Web Control screen is the same as that of the OSD on the projector . If you want to change it, you need to change the OSD language on the projector . (  SCREEN menu in the Operatin[...]

18 3.1.2 Network Infor mation Displays the projector ’ s current network configuration settings. Item Description Common Information Displays information common to both wireless and wired LAN. Projector Name Displays the projector name settings. Wireless Information Displays the current settings of wireless LAN. Mode Displays the mode of wireles[...]

19 3.1.3 Network Settings Displays and configures network settings. Item Description Common Setup Configures the settings common to wireless and wired LAN. Projector Name Configures the name of the projector . The length of the Projector Name can be up to 64 alphanumeric characters. Only alphabets, numbers and following symbols can be used. !&qu[...]

20 3.1 Projector W eb Control - Network Settings (continued) 3. W eb Control Item Description Wireless Setup Configures the wireless LAN settings. Mode Select “AD-HOC” or “Infrastructure”. IP Configuration Configures network settings. DHCP ON Enables DHCP . DHCP OFF Disables DHCP . IP Address Configures the IP address when DHCP is disab[...]

21 Click the [Apply] button to save the settings. • The new configuration settings are activated after restarting the network connection. When the configuration settings are changed, you must restart the network connection. Y ou can restart the network connection by clicking [Network Restart] on the main menu (  41 ). • If you connect the [...]

22 3.1.4 P or t Settings Displays and configures communication port settings. Item Description Network Control Port1 (Port:23) Configures command control port 1 (Port:23). Port open Click the [Enable] check box to use port 23. Authentication Click the [Enable] check box when authentication is required for this port. Network Control Port2 (Port:97[...]

23 Item Description SNMP Port Configures the SNMP port. Port open Click the [Enable] check box to use SNMP . T rap address Configures the destination of the SNMP T rap in IP format. • The address allows not only IP address but also domain name if the valid DNS server is setup in the Network Settings . The maximum length of host or domain name i[...]

24 3.1.5 Mail Settings Displays and configures e-mail addressing settings. Item Description Send Mail Click the [Enable] check box to use the e-mail function. Configure the conditions for sending e-mail under the Alert Settings . SMTP Server Address Configures the address of the mail server in IP format. • The address allows not only IP addres[...]

25 3.1.6 Aler t Settings Displays and configures failure & alert settings. Item Description Cover Error The lamp cover has not been properly fixed. Fan Error The cooling fan is not operating. Lamp Error The lamp does not light, and there is a possibility that interior portion has become heated. T emp Error There is a possibility that the inte[...]

26 The Alert Items are shown below . Item Description Alarm Time Configures the time to alert. (Only Lamp Time Alarm and Filter Time Alarm .) SNMP T rap Click the [Enable] check box to enable SNMP T rap alerts. Send Mail Click the [Enable] check box to enable e-mail alerts. (Except Cold Start and Authentication Failure .) Mail Subject Configures [...]

27 3.1.7 Schedule Settings Displays and configures schedule settings. Item Description Daily Configures the daily schedule. Sunday Configures the Sunday schedule. Monday Configures the Monday schedule. T uesday Configures the T uesday schedule. Wednesday Configures the W ednesday schedule. Thursday Configures the Thursday schedule. Friday Co[...]

28 3.1 Projector W eb Control - Schedule Settings (continued) The schedule settings are shown below . Item Description Schedule Click the [Enable] check box to enable the schedule. Date (Month/Day) Configures the month and date. This item appears only when Specific date (No. 1-5) is selected. Click the [Apply] button to save the settings. The cur[...]

29 • After the projector is moved, check the date and time set for the projector before configuring the schedules. • The internal clock’s time may not remain accurate. Using SNTP is recommended to maintain accurate time. • Events “ My Image ” and “ Messenger ” will not be executed appropriately but result in “schedule execution e[...]

30 3.1.8 Date/Time Settings Displays and configures the date and time settings. Item Description Current Date Configures the current date in year/month/day format. Current Time Configures the current time in hour:minute:second format. Daylight Savings Time Click the [ON] check box to enable daylight savings time and set the following items. Star[...]

31 Item Description Time difference Configures the time difference. Set the same time dif ference as the one set on your computer . If unsure, consult your IT manager . SNTP Click the [ON] check box to retrieve Date and T ime information from the SNTP server and set the following items. SNTP Server Address Configures the SNTP server address in IP[...]

32 3.1.9 Security Settings Displays and configures passwords and other security settings. Item Description User Account Configures the user name and password. User name Configures the user name. The length of the text can be up to 32 alphanumeric characters. Password Configures the password. The length of the text can be up to 255 alphanumeric [...]

33 3.1.10 Projector Contr ol Item Description MAIN POWER T urns the power on/of f. INPUT SOURCE Selects the input source. PICTURE MODE Selects the picture mode setting. BLANK ON/OFF T urns Blank on/of f. MUTE T urns Mute on/of f. FREEZE T urns Freeze on/of f. MAGNIFY Controls the magnify setting. In some input signal sources, it might stop “Magni[...]

34 3.1 Projector W eb Control - Projector Control (continued) Item Description PICTURE BRIGHTNESS Adjusts the brightness setting. CONTRAST Adjusts the contrast setting. GAMMA Selects the gamma setting. COLOR TEMP Selects the color temperature setting. COLOR Adjusts the color setting. TINT Adjusts the tint setting. SHARPNESS Adjusts the sharpness se[...]

35 3.1 Projector W eb Control - Projector Control (continued) Item Description SETUP AUTO KEYST ONE EXECUTE Performs the automatic keystone distortion setting. KEYSTONE V Adjusts the vertical keystone distortion setting. AUTO ECO MODE T urns on/off the automatic eco mode function. ECO MODE Selects the eco mode. MIRROR Selects the mirror status. ST [...]

36 3.1 Projector W eb Control - Projector Control (continued) 3. W eb Control Item Description AUDIO VOLUME Adjusts the volume setting. SPEAKER T urns the built-in speaker on/of f. AUDIO SOURCE - COMPUTER IN1 Assigns the AUDIO SOURCE - COMPUTER IN1 input port. AUDIO SOURCE - COMPUTER IN2 Assigns the AUDIO SOURCE - COMPUTER IN2 input port. AUDIO SOU[...]

37 Item Description OPTION AUTO SEARCH T urns the automatic signal search function on/of f. AUTO KEYST ONE T urns the automatic keystone distortion correction function on/off. DIRECT POWER ON T urns the direct power on function on/of f. AUTO POWER OFF Configures the timer to shut off the projector when no signal is detected. USB TYPE B Selects the[...]

38 The items shown in the table below can be performed using the Projector Control menu. Click the [Quit Presenter Mode] . Item Description SERVICE Quit Presenter Mode Quit compulsorily from the Presenter mode. 3.1 Projector W eb Control - Projector Control (continued) 3. W eb Control[...]

39 3.1.11 R emote Control Y ou can use your W eb browser to control the projector . The functions on the bundled remote control are assigned to Web Remote Control screen. • Do not attempt to control the projector with the projector ’ s remote control and via your W eb browser at the same time. It may cause some operational errors in the project[...]

40 3.1.12 Projector Status Displays the settings and status of the projector . Item Description Error Status Displays the current error status Lamp Time Displays the usage time for the current lamp. Filter Time Displays the usage time for the current filter . Power Status Displays the current power status. Input Status Displays the current input s[...]

41 3.1.13 Network Restar t Restarts the projector ’ s network connection. Item Description Restart Restarts the projector ’s network connection in order to activate new configuration settings. • Restarting requires you to re-log on in order to further control or configure the projector via a web browser . W ait 30 seconds or more after clic[...]

42 3. W eb Control The Main window as shown above is displayed at first. However , if you have enabled User Password on the T ools window (  46 ), a dialog prompting you to enter the password as shown on the right will be displayed, and no operation is enabled until you have entered the password. After entering the preset password, the dialog d[...]

43 3. W eb Control 3.2 Crestron e-Control ® (continued) 3.2.1 Main window Y ou can operate the basic controls of the projector on this screen. • If the projector is in the standby mode, only the Power button can be operated. NO TE 1 Click a button and operate as follows. Button Description Power T urns the power on/of f. V ol -/ V ol + Adjusts t[...]

44 3. W eb Control 3.2 Crestron e-Control ® - Main window (continued) 3 Click a button and operate as follows. T o show the hidden buttons, click the ◄ / ► icons at the left and right ends. Button Description Freeze T urns Freeze on/of f. Contrast Adjusts the contrast setting. Brightness Adjusts the brightness setting. Color Adjusts the color [...]

45 3. W eb Control 3.2 Crestron e-Control ® (continued) 3.2.2 T ools window Configures the settings between the projector and Crestron ® control system. Click the [Exit] button to return to the Main window . 1 Crestron Control Configures the settings of Crestron ® control system devices. Item Description IP Address Configures the IP address o[...]

46 3. W eb Control 3.2 Crestron e-Control ® - T ools window (continued) 3 Projector (continued) Configures the network settings of the projector . Item Description DHCP Enables DHCP . IP Address Configures the IP address when DHCP is disabled. Subnet Mask Configures the subnet mask when DHCP is disabled. Default Gateway Configures the default [...]

47 3. W eb Control 3.2 Crestron e-Control ® (continued) 3.2.3 Info windo w Displays the settings and status of the projector . Click the [Exit] button to return to the Main window . 1 Projector Information Item Description Projector Name Displays the projector name settings. Location Displays the the location name of the projector . Firmware Virsi[...]

48 3. W eb Control 3.2 Crestron e-Control ® (continued) 3.2.4 Help Desk window Sends/receives messages to/from the administrator for Crestron RoomView ® Express. Button Description Send Sends a message. Check the received message.[...]

49 3. W eb Control 3.2 Crestron e-Control ® (continued) 3.2.5 Emer gency Aler t When the administrator for Crestron RoomView ® Express sends out an alert message, it will be displayed on the screen. Y ou can reply to the alert message via a chat format. Input a message in the box below the alert message, and click the [Send] button. • For detai[...]

50 1 4 3 2 4. My Image Function The projector can display still images that are transferred via the network. • It is possible to allocate the image file up to 4 in the maximum. • Using MY BUTTON that registered MY IMAGE can display transferred image. (  OPTION menu in the Operating Guide ) • The image file also can be displayed by using [...]

51 1 4 3 2 12 5. Messenger Function The projector can display text data transferred via the network on the screen and play back audio data inside the projector . The text data can be displayed on the screen in two ways that displays the text transferred from the computer on real time, and the other chooses and displays the text data from the ones o[...]

52 6. Network Bridge Function This projector is equipped with the NETWORK BRIDGE function to perform mutual conversion of a network protocol and a serial interface. By making use of the NETWORK BRIDGE function, a computer that is connected to the projector via wireless or wired LAN is able to control an external device via RS-232C communication usi[...]

53 6. Network Bridge Function 6.2 Communica tion setup 6.3 Communica tion por t 1) In the COMMUNICA TION TYPE menu, select NETWORK BRIDGE (WIRELESS or WIRED depending on the type of connection you use) for the CONTROL port. 2) Using the SERIAL SETTINGS menu, select the proper baud rate and parity for the CONTROL port, according to the specificatio[...]

54 6.4 T r ansmission method 6.4.1 HALF-DUPLEX The transmission method can be selected from the menus, only when the NETWORK BRIDGE is selected for the COMMUNICA TION TYPE. (  OPTION menu > SER VICE > COMMUNICA TION in the Operating Guide ) HALF-DUPLEX  FULL-DUPLEX This method lets the projector make two way communication, but only one [...]

55 • With using the HALF-DUPLEX method, the projector can send out 254 byte data as maximum at once. • If it is not required to monitor the response data from an external device and the RESPONSE LIMIT TIME is set to OFF , the projector can receive the data from the computer and send it out to an external device continuously . The OFF is selecte[...]

56 7. Other Functions 7.1 E-mail Aler ts The projector can automatically send an alert message to the specified e-mail addresses when the projector detects a certain condition that is requiring maintenance or detected an error . • Up to five e-mail addresses can be specified. • The projector may be not able to send e-mail if the projector su[...]

57 7.1 E-mail Alerts (continued) 7. Other Functions 5) Click the [Alert Settings] on the main menu to configure the E-mail Alerts settings. 6) Select and configure each alert item. Refer to item 3.1.6 Alert Setting (  25 ) for further information. 7) Click the [Apply] button to save the settings. Failure/W arning e-mails are formatted as follo[...]

58 7.2 Pr ojector Mana gement using SNMP The SNMP (Simple Network Management Protocol) enables to manage the projector information, which is a failure or warning status, from the computer on the network. The SNMP management software will be required on the computer to use this function. • It is recommended that SNMP functions be carried out by a [...]

59 7.3 Ev ent Sc heduling The scheduling function enables to setup scheduled events including power on / power of f. It enables to be “self-management” projector . • Y ou can schedule the following control events: Power , Input Source, My Image, Messenger , Slideshow . (  28 ) • The power on / off event has the lowest priority among the [...]

60 • In standby mode, the POWER indicator will flash green for approx. 3 seconds when at least 1 “Power ON” schedule is saved. • When the schedule function is used, the power cord must be connected to the projector and the outlet. The schedule function does not work when the breaker in a room is tripped. The power indicator will lights ora[...]

61 7.3 Event Scheduling(continued) Date/Time Settings (  30 ) • The internal clock’s time may not remain accurate. Using SNTP is recommended to maintain accurate time (  31 ). • Once you turn of f the projector in the SA VING mode (  SETUP menu in the Operating Guide ) or the AC power , the current date and time setting is reset. NO [...]

62 7.4 Command Contr ol via the Netw or k Y ou can configure and control the projector via the network using RS-232C commands. Communication P or t The following two ports are assigned for the command control. Command Control Settings (  22 ) 4) Click the [Enable] check box to open Network Control Port1 (Port: 23) to use TCP #23. Click the [Ena[...]

63 7.4 Command Control via the Network (continued) When the authentication setting is enabled, the following settings are required. (  32 ) 7) Click the [Security Settings] on the main menu. 8) Click the [Network Control] and enter the desired authentication password. * See NOTE. 9) Click the [Apply] button to save the settings. NO TE 7. Other F[...]

64 Command F or ma t Command formats dif fer among the different communication ports. ● TCP #23 Y ou can use the RS-232C commands without any changes. The reply data format is the same as the RS-232C commands. (  RS-232C Communication in the Operating Guide - T echnical ) However , the following reply will be sent back in the event of authenti[...]

65 R eply Data f or mat The connection ID (the data is same as the connection ID data on the sending data format) is attached to the RS-232C commands reply data. <ACK reply> Reply Connection ID 0x06 1 byte <NAK reply> Reply Connection ID 0x15 1 byte <Error reply> Reply Error code Connection ID 0x1C 2 bytes 1 byte <Data reply>[...]

66 Automa tic Connection Break The TCP connection will be automatically disconnected after there is no communication for 30 seconds after being established. The projector does not accept commands without authentication success when authentication is enabled. The projector uses a challenge response type authentication with an MD5 (Message Digest 5) [...]

67 7. Other Functions 7.5 Cr estr on R oomView ® Crestron RoomView ® is a multi-user resource management program provided by Crestron Electronics, Inc. It is an application for managing and controlling the projector and other A V devices collectively . For details of Crestron RoomView ® , refer to the Crestron ® website. URL: http://www .crestr[...]

68 8. T roubleshooting 8. T roubleshooting Problem Likely Cause Things to Check Reference Page Number Can't communicate Weak radio signal • Bring the computer and projector closer together . • Radio waves won’t go through concrete and metal (steel doors, etc.) – Cannot communicate due to configure wireless / encryption settings. If th[...]

69 Item Specifications Control software Dedicated computer application and Web browser Corresponding protocol TCP/IP , DHCP client and HTTP server Network Wireless LAN (IEEE802.1 1b/g/n) (Ad-Hoc and Infrastructure modes) Wired LAN(100Base-TX/10Base-T) Security WEP (64/128bit), WP A-PSK (TKIP/AES), WP A2-PSK (TKIP/AES), SSID Computer application&apo[...]

70 10. War ranty and after-sales ser vice 10. W arranty and after-sales service If a problem occurs with the equipment, please read 8. T roubleshooting (  68 ) section first and review all suggested check points. After that, please contact your dealer or service company , if you still have the problem. They will tell you what warranty condition[...]