CyberResearch CYRAQ 21A manual

® Displays USER’S MANUAL C Y RAQ 21A Series 21" NEMA 4X Flat Panel Monitors For Rack, Panel, and VESA Mounting Systems with Optional AR Bonding™ Technology Screen Rotation Software Included VER. 2.5 • OCT 2005 No part of this manual may be reproduced without permission CyberResearch ® , Inc. www.cyberresearch.com 25 Business Park Dr., [...]

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CyberResearch ® Displays C Y RAQ™ 21 ©Copyright 2005 All Rights Reserved. October 20, 2005 The information in this document is su bject to change without prior notice in order to improve reliability, desi gn, and function and does not represent a commitment on the part of CyberResearch, Inc. In no event will CyberResearch, Inc. be liable for di[...]

C Y RAQ™ 21 CyberRese arch ® Displays Intentionally Blank iv © Copyright 20 05 CyberResearch, Inc[...]

CyberResearch ® Displays C Y RAQ™ 21 Table of Contents 1 Introduction ................................................................................................................. 1 1.1 Why the C Y RAQ 21? .......................................................................................... 2 1.2 CyberResearch ® AR Bonding™ Technolog[...]

C Y RAQ™ 21 CyberRese arch ® Displays 4.1 Installation......................................................................................................... 47 4.1.1 Serial Cable Connection ........................................................................... 47 4.1.2 USB Cable Connection ................................................[...]

CyberResearch ® Displays C Y RAQ™ 21 Table of Figures Figure 1: Installation Assembly ........................................................................................ 12 Figure 2: Gasket Installation ............................................................................................. 13 Figure 3: Rack-Mount Landscape Installatio[...]

C Y RAQ™ 21 CyberRese arch ® Displays viii © Copyright 20 05 CyberResearch, Inc[...]

CyberResearch ® Displays C Y RAQ™ 21 1 Introduction Congratulations on your purchase of the most innovative and versatile Industrial LCD monitor available today—the C Y RAQ ™ 21 . The CyberResearch C Y RA Q 21 uses a groundbreaking raised bezel design a llowing the installation of a rugged 21.3 ″ flat panel display in a standard EIA 19 ″[...]

C Y RAQ™ 21 CyberRese arch ® Displays 1.1 Why the C Y RAQ 21? The C Y RAQ concept was conceived in the Engin eering Department at CyberResearch as we began to examine how the recent adva nces in LCD technology and image quality could potentially affect our market and cust omer base. The LCD m onitor today provides viewing angles comparable to CR[...]

CyberResearch ® Displays C Y RAQ™ 21 1.2 CyberResearch ® AR Bonding™ Technology Standard LCDs used in bright ambient light may appear “washed out” due to excessive reflection from these lighting conditions. CyberResearch ha s developed a m anufacturing technique that reduces ambient ligh t reflecti on inside the display case, making our L[...]

C Y RAQ™ 21 CyberRese arch ® Displays 1.3 Product Safety and Regulatory Information To prevent fire or shock hazard, do no t expose the unit to rain or moisture. Dangerously high voltages are present inside this unit. Do not disassemble the unit— there are no user-serviceable comp onents inside the monitor’s enclosur e. Please contact CyberR[...]

CyberResearch ® Displays C Y RAQ™ 21 1.4 Specifications Display Display Type LCD flat panel Video Input Types Standard analog VGA (15-pin) DVI (Digital Visual Interface ) Screen Size (viewable area, di agonal) 21.3" Display Filter Screen Size 20" and larger Display Brightness 250 nits (High-Bright) Display Filter Bri ghtness High-brigh[...]

C Y RAQ™ 21 CyberRese arch ® Displays Chassis Mounting Configuration Rack-mount (E IA 19") Panel-mount Desktop / ben chtop Wall-mount Swiv el-arm mou nt Protection Rating NEMA 4 sealed front panel IP65 (dustproof, most low-pressure jets of water) Display Filter Prot ection Water-Resistant (N EMA 4/12, IP65) Front Panel Materi al Stainless s[...]

CyberResearch ® Displays C Y RAQ™ 21 Indicators, Switches, & Control s OSD Controls OSD controls for menu navigation (5 buttons) Bright ness Via OSD control s Contrast Via OSD controls Front Panel Controls Other Controls/Features • Auto Button: O ne- touch auto matic screen adjustment • Exit Button : Q uits OS D menu (swit ches between a[...]

C Y RAQ™ 21 CyberRese arch ® Displays Dimensions Width 19.02" (483 mm) Height 15.71" (399 mm) Depth 3.1" (79 mm) Width, Rack-Mount EIA standard 19 inches at flanges Height, Rack Units 9U (15.75") Depth Behind Panel 1.5" (38 mm) Depth In Front of Panel 1.6" (41 mm) Max Protrusion from Panel (w/ins talled gasket) 1.7&[...]

CyberResearch ® Displays C Y RAQ™ 21 1.5 Features 1.5.1 Overview The CyberResearch C Y RAQ 21 is a 21.3-inch analog/digita l LCD monitor that offers the highest quality images possible with dual anal og and digital source i nput. Its Dual inp ut (VGA and DVI) allow users to connect two di fferent input sources simultaneously. The C Y RAQ 21 offe[...]

C Y RAQ™ 21 CyberRese arch ® Displays 2 Setup 2.1 Unpacking the C Y RAQ 21 Before unpacking it is very important to locate the C Y RAQ monitor in a suitab le environment. Make sure the installation lo cation has good ventilati on, is out of direct sunlight, away form excessive dust, dirt, heat, water, moistu re and vibration. Please see Specific[...]

CyberResearch ® Displays C Y RAQ™ 21 2.1.2 Optional Accessories: 1) Longer VGA and DVI cables (ca ll for available lengths) 2) Touchscreens are available for all m odels 3) SWC 100 VESA mounting plate for VESA mount models 3 N OTE : If any of these items are missing or dam aged contact CyberResearch, Inc. immediately 2.1.3 Ordering Information B[...]

C Y RAQ™ 21 CyberRese arch ® Displays 2.2 Rack Mounting: CRxF/CRxR 21 IMPORTANT! Ask yourself these questions before beginning installation: 1. Is sufficient power is available? 2. Is sufficient space is available to allo w for proper airflow both inside and around the display? 3. Is there a possibility the air temperat ure ins ide the rack will[...]

CyberResearch ® Displays C Y RAQ™ 21 2.2.1 Rack-Mount Gasket Installation Installing the C Y RAQ in the landscape orientation requires 9U (15.5 ″ ) free rack space. Prior to installing the C Y RAQ into a rack, the included ga sket m ust be affixed to the mounting plate. IMPORTANT! Unless requested at the time of purch ase, the display is shipp[...]

C Y RAQ™ 21 CyberRese arch ® Displays 2.2.2 Landscape Orientation 3 N OTE : Portrait mounting orientation requires 11U (19.2 ″ ) free rack space. 3 N OTE : Follow Section 2.2.1 Rack-Mount Gasket Installation procedure prior to beginning the steps below. 1. Align mounting plate rack-mount holes w ith server rack m ounting holes; see Figure 3 fo[...]

CyberResearch ® Displays C Y RAQ™ 21 2.2.3 Portrait Orientation Note : Follow Rack-Mount Gasket Installation procedure (if necessary) prior to beginning the steps below. 1. Align mounting plate rack-mount holes w ith server rack m ounting holes; see Figure 4 for correct mounting orientation. Ensure gasket faces outward . 2. Install the eight 10-[...]

C Y RAQ™ 21 CyberRese arch ® Displays 2.3 Panel Mounting: CRxF/CRxR 21 Prior to performing subsequent steps, en sure the panel-mounti ng location (including panel thickness) is suitable f or the C Y RAQ 21, and meets Environm ental requirements in Specifications section. 3 N OTE : Panel thickness should not exceed : .55" ( 14.1mm ) if the u[...]

CyberResearch ® Displays C Y RAQ™ 21 2.3.2 Pa nel Mounting t he Monitor 1. Panel cutout is 356mm H x 440mm W for landscape installation ( Figure 6 ). 2. Install C Y RAQ in panel cutout. Ensure all st uds clear cutout opening and Poron ™ gasket on the rear of the unit is fl ush against panel (critical for NEMA compliance). 3 N OTE : Steps 3 &am[...]

C Y RAQ™ 21 CyberRese arch ® Displays 2.4 Flush Panel-Mounting: CPxF/CPxR 21A Prior to performing subsequent steps, en sure the panel-mounti ng location (including panel thickness) is suitable f or the C Y RAQ 21, and meets Environm ental requirements in Specifications section. 3 N OTE : Panel thickness should not exceed : .55 " (14.1mm ) S[...]

CyberResearch ® Displays C Y RAQ™ 21 Figure 7: Flush Panel-Moun t Landsc ape Installation CyberResearch, Inc . 19 25 Business Park Drive P: (203) 483-8815; F: (203) 483-9024 Branford, CT USA www.cyberresearch.co m[...]

C Y RAQ™ 21 CyberRese arch ® Displays 2.5 VESA Mounting: CVBF/CVBR 21 100 x 100 VESA Figure 8: 100 x 100mm VES A Mo untin g Holes Figure 9: VESA Arm Clamp Figure 10: Aff ix Clamp t o Benchtop 3 N OTE : These are “Quick Install” instructions for a popul ar style bench-top mount VESA arm. This VESA arm style MAY NOT be the mounting choice you?[...]

CyberResearch ® Displays C Y RAQ™ 21 Figure 12: Remove Screw 7) Secure the arm/adapter plate assembly to the display. VESA Arm SWC 100 8) Secure arm to the clamp with 4 flat head screws (Figure 14); tighten using the “L” shaped hex key . Rear of C Y RAQ 21 Figure 13: Mounting Arm to Display 3 N OTE : Check arm capacity settin g prior to inst[...]

C Y RAQ™ 21 CyberRese arch ® Displays 2.6 Connecting the Display IMPORTANT! Before connecting the power cable to the display, connect all the other cables first. Figure 16: C Y RAQ Connection Layou t 3 N OTE : Turn off the computer before connecting the display 1. After connecting all other cab les, connect the power cab le to the power jack on [...]

CyberResearch ® Displays C Y RAQ™ 21 ¾ The power source isn’t 115VAC. ¾ The video cable isn’t tightly connect ed at one or both ends; reconnect and tighten the cable adapter screws. ¾ The analog and DVI cables are both c onnected to the display and the same co mpu te r. ¾ The display is reading the wrong video input; push the Exit/Source[...]

C Y RAQ™ 21 CyberRese arch ® Displays 2.7 Display Driver Installation 1. Insert the driver CD into the computer’s CD drive. 2. When the splash screen appears, select Install Drivers. Figure 17: Splash Screen 3. When the Install Products window a ppears, click Display Drivers. 24 © Copy right 2005 CyberResearch, Inc[...]

CyberResearch ® Displays C Y RAQ™ 21 4. Then click on your operating system 5. Select C Y RAQ 21 and click OK CyberResearch, Inc . 25 25 Business Park Drive P: (203) 483-8815; F: (203) 483-9024 Branford, CT USA www.cyberresearch.co m[...]

C Y RAQ™ 21 CyberRese arch ® Displays 6. Read the monitor warning, “Selec t the monitor nam e that exactly matches the name printed on the front of your monitor or on the back label. If you select the wrong monitor, restart Windows in “S afe Mode” and use this CD-ROM (or diskette) again to select the correct monitor. 7. Then Click Install [...]

CyberResearch ® Displays C Y RAQ™ 21 3 N OTE : If the C Y RAQ doesn’t display an im age immediately, m ove the mouse to awaken it from “Suspend” mode. 3 N OTE : If an image still isn’t displayed, toggle the Exit/Source button to ensure the correct input is being used. CyberResearch, Inc . 27 25 Business Park Drive P: (203) 483-8815; F: ([...]

C Y RAQ™ 21 CyberRese arch ® Displays 2.8 Screen Rotation Software The C Y RAQ Series of displays comes with softwa re that allows users to rotate the ir desktop to 0, 90, 180 and 270 degrees. This software is essentia l if mounting the C Y RAQ in a position other than landscape. If you package contains just one CD, the C Y RAQ Series Drivers &a[...]

CyberResearch ® Displays C Y RAQ™ 21 3. Choose Magic Rotation. 4. Then choose your operating system. CyberResearch, Inc . 29 25 Business Park Drive P: (203) 483-8815; F: (203) 483-9024 Branford, CT USA www.cyberresearch.co m[...]

C Y RAQ™ 21 CyberRese arch ® Displays 5. Choose the setup language for the installation 6. Then click Next to continue. 30 © Copy right 2005 CyberResearch, Inc[...]

CyberResearch ® Displays C Y RAQ™ 21 7. When the license agreement appears, click one of the radio buttons to accept or reject the terms of the agreem ent, and then click Next. 8. Choose the location for Setup to install the files. You can accept the default location CProgram Files, or choose an alternate location via the Change button. When do[...]

C Y RAQ™ 21 CyberRese arch ® Displays 9. Before the installation begins, you’re give n the opportunity to go back to any of the configuration choices you’ve made and make changes. When done, click the Install button to begin the installation process. 10. A progress bar appears as the installation is configured 32 © Copy right 2005 CyberRese[...]

CyberResearch ® Displays C Y RAQ™ 21 11. When the Installation Wizard completes th e installation, the option is given to restart (recommended) your computer. Click one of the radio buttons, then click Finish. CyberResearch, Inc . 33 25 Business Park Drive P: (203) 483-8815; F: (203) 483-9024 Branford, CT USA www.cyberresearch.co m[...]

C Y RAQ™ 21 CyberRese arch ® Displays 2.8.2 MagicRotation™ Operation 1. After completing the installation (restar ting your computer is recomm ended), an icon appears in your taskbar tray, like the one below. Figure 18: Screen Rotation Software Icon 2. To access the screen rotation program menu, right-click on the icon show n in Figure 18 . Fi[...]

CyberResearch ® Displays C Y RAQ™ 21 2.8.3 Pivot ® Pro Installation Pivot ® Pro screen rotation software is not included in all C Y RAQ packages (see 2.8.1 MagicRotation™ Installation if your packaging doesn’t contain a Pivot ® Pro CD). If your package does contain a Pivot ® Pro software CD, proceed with the following instructio n: 3 N O[...]

C Y RAQ™ 21 CyberRese arch ® Displays 4. To continue, click the “I accept” radio button, th en click Next. 5. Enter the appropriate info rmation, then click Next. 6. To install the Pivot ® Pro software, click Next. 36 © Copy right 2005 CyberResearch, Inc[...]

CyberResearch ® Displays C Y RAQ™ 21 7. When done, click Next. 8. Then click Finish. 9. You must restart your com puter to begin using Pivot ® Pro. CyberResearch, Inc . 37 25 Business Park Drive P: (203) 483-8815; F: (203) 483-9024 Branford, CT USA www.cyberresearch.co m[...]

C Y RAQ™ 21 CyberRese arch ® Displays 2.8.4 Pivot ® Pro Operati on 1. After completing the installa tion (restarting your computer is necessary), an icon appears in your taskbar tray, like the one below. Figure 20: Pivot Pro Icon 2. To access the Pivot ® Pro program m enu, click on the icon shown in Figure 20 . 3. From the menu, you can choose[...]

CyberResearch ® Displays C Y RAQ™ 21 3 Using the C Y RAQ 21 3.1 User Controls Function Button A ction OSD Off: ¾ Launches the OSD menu and highlights function displayed OSD On: ¾ Selects menu items Menu  ¾ Turns the monitor on and off ¾ Works in conjunction with the Status light o Solid Green light indicates monitor is on o Blinking Green[...]

C Y RAQ™ 21 CyberRese arch ® Displays 3.2 Adjusting the Display 3.2.1 Auto Adjustment The Auto Adjustment feature allows users to quickly adjust the display’s settings to optimum level. 1. To initiate the Auto Adjust feature, press the Auto button. 3 N OTE : Expect the display to darken while a progress bar appears, see Figure 22 . The process[...]

CyberResearch ® Displays C Y RAQ™ 21 3.2.3 Accessing the OSD The OSD is the GUI used to adjust the disp lay settings. The OSD contains a menu with Brightness, Contrast, Color Control, Language, Menu Position, and Source Select options. 1. To access the OSD menu, press th e Menu button on the front of the display. % OSD Operation Tip : When the I[...]

C Y RAQ™ 21 CyberRese arch ® Displays 3.2.4 Adjusting Contrast Level To adjust the Contrast level: 1. Press the Menu button to access the OSD. 2. Using the + or – button, choos e the Contrast tab, see Figure 25 . 3. Press the menu button to ac tivate the Contrast menu. 4. Contrast can now be adjusted using the + and – buttons. 5. When done, [...]

CyberResearch ® Displays C Y RAQ™ 21 5. When the submenu choice appears, use the + or – button to adjust. 6. When done, press Exit. Figure 27: Fine Adjustment Image 77 Fine CyberResearch, Inc . 43 25 Business Park Drive P: (203) 483-8815; F: (203) 483-9024 Branford, CT USA www.cyberresearch.co m[...]

C Y RAQ™ 21 CyberRese arch ® Displays 3.2.6 Color Control The Color control menu allows the u ser to au tomatically add red and blue screen color, adjust the gamma setting, or m anually adjust the red, green and blue color leve ls. To access the Color Control m enu, 1. Press the Menu button to access the OSD. 2. Using the + or – button, c hoos[...]

CyberResearch ® Displays C Y RAQ™ 21 3.2.7 Select Language The OSD can appear in a variety of different languages: English Dutch, Spanish, French, and several others. To choose a language: 1. Press the Menu button to access the OSD. 2. Using the + or – button, choose the Language tab, see Figure 28 . 3. Press the menu button to activate the La[...]

C Y RAQ™ 21 CyberRese arch ® Displays To adjust the position of the OSD: 4. Use the + or – button to select the H-Position (horizontal) adjustment. 5. Press Menu to select. 6. When the H-Position submenu appears, use the + or – button to m ove the menu to the desired location. 7. When done, press Exit. Figure 31: OSD Menu Language H-Position[...]

CyberResearch ® Displays C Y RAQ™ 21 4 T ouchscreen Touchscreens are the ultim ate human/mach ine interface. In a touchscreen system, touching what you see onscreen makes the com puter respond. The touchscreen system is logical, intuitive and simple. Using touc hscreens, workers can precisely control complicated processes without being tethered [...]

C Y RAQ™ 21 CyberRese arch ® Displays 4.1.2 USB Cable Connection 1. Shutdown your computer. 2. Plug the USB cable into the C Y RAQ’s USB connector on the back of the enclosure. 3. Plug the other end of the USB cable into a free USB port on the back of the computer. 4.1.3 Touchscreen Driver Installation 1. Reboot your computer. 2. After Windows[...]

CyberResearch ® Displays C Y RAQ™ 21 4. Then click TouchScreen ( Figure 35 ) Figure 35: Install Products 5. After the Welcome window appear s, click Next to continue CyberResearch, Inc . 49 25 Business Park Drive P: (203) 483-8815; F: (203) 483-9024 Branford, CT USA www.cyberresearch.co m[...]

C Y RAQ™ 21 CyberRese arch ® Displays 6. After accepting the license agreement, click Next 7. Select controller type, inte rface, and then click Next 50 © Copy right 2005 CyberResearch, Inc[...]

CyberResearch ® Displays C Y RAQ™ 21 8. Click Finish to install touch screen d river 9. After touch screen driver is installed, you will be prom pted to restart the computer 10. The driver you are installing is comp atible with W indows. Click Continue Anyway (you may need to do this more than once). CyberResearch, Inc . 51 25 Business Park Driv[...]

C Y RAQ™ 21 CyberRese arch ® Displays 11. Click OK 12. Restart your computer before continuing with section 4.2. 4.2 Calibration 4.2.1 Calibration Options: Three point calibration: Quick calibration of a known good touchscreen overlay. May be used to evaluate, test or ve rify actual touchscreen linearity.  No correction. Four Point Calibratio[...]

CyberResearch ® Displays C Y RAQ™ 21 1. Open the Hampshire TSHARC Control Panel (StartAll Program s Hampshire TSHARC Control Panel). C lick the Calibration tab. 2. Click/touch on the Configure button. 3. When the Calibration Options window appears: a. Click/touch on a Calibration Type icon -AND- b. Choose an Offset radio button. 4. Then click/[...]

C Y RAQ™ 21 CyberRese arch ® Displays 4.2.3 Calibration Routine 1. Click/touch the calibration target seen in Figure 36 to begin calibration routine. Figure 36: Calibration Target 2. Follow the on-screen prom pts to complete calibration process. Once you have selected the large calibrati on target from the control panel, the calibration program [...]

CyberResearch ® Displays C Y RAQ™ 21 4.2.4 Calibration Test This is the last screen di splayed in the calibration process. 1. Touch the screen and notice if the calibration ta rget is displayed under your finger or stylus. If the target appears direct ly under your finger, select the “Accept” button. 2. If the target does not app ear directl[...]

C Y RAQ™ 21 CyberRese arch ® Displays 4.2.5 Drawing Test Use the Test Feature to ensure calibrati on is accurate. Once y ou have calibrated your touchscreen, you may select the “Test” button located on the calibrati on tab of the control panel. This is a simple drawing program that you m ay use to determine if you touchscreen is working prop[...]

CyberResearch ® Displays C Y RAQ™ 21 3. Tap some points on the screen, or, write a word to ensure the program renders the contact points correctly. 4. When done, click/touch Quit. CyberResearch, Inc . 57 25 Business Park Drive P: (203) 483-8815; F: (203) 483-9024 Branford, CT USA www.cyberresearch.co m[...]

C Y RAQ™ 21 CyberRese arch ® Displays 4.2.6 Right Click Emulation The TSHARC Control Panel permits users to enable Right Click Emulation, which simulates functionality ( where applicable) of a right mouse click. It works by touching the same point on the touchscreen for a sp ecific amount of time predeterm ined on the Click Settings tab of the T[...]

CyberResearch ® Displays C Y RAQ™ 21 4.2.7 Touch Settings Touch Sound: Check “Enable touch sound” to enable a beep when the touchscreen is touched. Normal: Emulates a st andard mouse. Selecting “Normal” will allow for singleclick , double click, drawing, dragging and right c lick option (if right click is enabled). Touch down : Touch dow[...]

C Y RAQ™ 21 CyberRese arch ® Displays 5 Product Care The C Y RAQ unit is basically a maintenance-fr ee product. It does require occasional cleaning to keep it looking and performing its best. Addition ally, please make sure the unit is placed with consideration for envi ronmental tem perature, humidity shock and vibration tolerances noted in the[...]

CyberResearch ® Displays C Y RAQ™ 21 5.1.3 Fan Filters Periodically, you may find it necessary to clean fan filters built into the back of the C Y RAQ’s enclosure. Cleaning frequency is largely based on environm ental and other conditions immediately surroundi ng the unit. Since most a pplications require the C Y RAQ to be rack or panel-mounte[...]

C Y RAQ™ 21 CyberRese arch ® Displays 6 Mechanical Drawings Figure 41: Display and Encl osure Dimensions 62 © Copy right 2005 CyberResearch, Inc[...]

CyberResearch ® Displays C Y RAQ™ 21 Figure 42: Landscape Mounting Plate Dimensions CyberResearch, Inc . 63 25 Business Park Drive P: (203) 483-8815; F: (203) 483-9024 Branford, CT USA www.cyberresearch.co m[...]

C Y RAQ™ 21 CyberRese arch ® Displays Figure 43: Portrait Moun ting Plate Dimensions 64 © Copy right 2004 CyberResearch, Inc[...]

CyberResearch ® Displays C Y RAQ™ 21 Intentionally Blank CyberResearch, Inc . 65 25 Business Park Drive P: (203) 483-8815; F: (203) 483-9024 Branford, CT USA www.cyberresearch.co m[...]

C Y RAQ™ 21 CyberRese arch ® Displays . 66 © Copy right 2004 CyberResearch, Inc[...]

CyberResearch ® Displays C Y RAQ™ 21 Product Service Diagnosis and Debug CyberResearch, Inc. maintains technica l support lines staffed by experienced Applications Engineers and Technicians. There is no charge to call and we will return your call promptly if it is received while our li nes are busy. Most problems encountered with data acquisitio[...]

C Y RAQ™ 21 CyberRese arch ® Displays Intentionally Blank 68 © Copy right 2004 CyberResearch, Inc[...]

CyberResearch ® Displays C Y RAQ™ 21 Warranty Notice CyberResearch, Inc. warrants t hat this equipme nt as furnished will be fr ee from defects in material and workman ship for a period of one year from the conf irmed date of purchase b y the original buyer and that upon written notice of any such defect, CyberResearch, Inc. will, at its optio n[...]

C Y RAQ™ 21 CyberRese arch ® Displays Intentionally Blank 70 © Copy right 2004 CyberResearch, Inc[...]

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CyberResearch, Inc. 25 Business Park Drive Branford, CT 06405 USA P: (203) 483-8815; F: (203) 483-9024 www.cyberresearch.com[...]