Datamax E-3202 manual

E-3202 Operator’s Manual Datamax International Herbert House 12 Elizabeth Way, Pinnacles Harlow, Essex CM19 5FE UK Phone: +44 1279 772200 Fax: +44 1279 424448 Asia-Pacific 19 Loyang Way #01-01 CILC Building Singapore 508724 Phone: +65 542-2611 Fax: +65 542-3611 Corporate Headquarters 4501 Parkway Commerce Blvd. Orlando, Fl 32808 Phone: 407-578-80[...]

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Copyright Information: Firmware (Software) Agreement The enclosed Firmware (Software) resident in the EPROM’s is owned by Licensor or its suppliers and is licensed for used only on a single printer in the user’s Trade or Business. The User agrees not to, and not to authorize or permit any other person or party to, duplicate or copy the EPROM’[...]

Agency Compliance and Approvals: This device complies with FCC CFR 47 Part 15 Class B and ICES-003-B. The manufacturer declares under sole responsibility that this product conforms to the following standards or other normative documents: EMC: EN 55022 (1993) Class B EN 55024-1 (1998) C US Listed UL1950 Information Technology Equipment As an Energy [...]

Important Safety Instructions: This printer has been carefully designed to give you many years of safe, reliable performance. As with all electrical equipment, there are a few basic precautions you should take to avoid hurting yourself or damaging the printer: Ø Carefully read the installation and operating instructions provided with your printer.[...]

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i Printer Overview 1.0 Introd uction ................................................................... 1 1.1 About this Printer .......................................................... 2 Getting Started 2.0 Before using the Printer ................................................ 3 2.1 Inspecting the Printer ....................................[...]

ii Maintenance and Troubleshooting 5.0 Introduction ................................................................. 25 5.1 Cleaning ...................................................................... 25 5.2 Trouble Shooting ......................................................... 26 5.3 Transportation and Storage .............................[...]

E-3202 Printer 1 1.0 Introduction The E3202 hereafter referred to as ‘the printer’, is a high quality/low cost direct thermal label and receipt printer. The printer’s design and small footprint makes it a perfect choice for office applications such as point of sale receipts, office labels, warehousing labels, and all barcode applications. Thi[...]

2 E-3202 Printer 1.1 About this Printer This printer offers the following standard features: Standard Features Printing Ø Direct Thermal Printing Ø 203 DPI, 8 dots/mm Memory Ø SRAM 256 KB Ø Flash 512 KB Interfaces Ø This printer is equipped with a RS-232 serial interface via a RJ12 socket. Operational Ø 2 multifunction buttons Ø 2 status LED[...]

E-3202 Printer 3 2.0 Before using the Printer Inspect the shipping container(s) for damage, if damage is evident notify the shipping company to report the nature and extent of the damage. The printer is carefully packaged to avoid any damage during transit. In order to operate the printer you will need to remove the packaging materials, (i.e., tape[...]

4 E-3202 Printer 2.2 Media Requirements Contact your customer support representative for advice on which media and software is best suited for your needs.[...]

E-3202 Printer 5 3.0 Introduction This chapter explains how to connect your printer and load media. 3.1 Connecting the Printer Connect the communication cable’s RJ12 connector to the printer and the other end to the host. Connect the one end of the power supply to the back of the printer and the other end to a properly grounded outlet. Once the p[...]

6 E-3202 Printer 3.2 Loading Media This section explains the loading instructions for loading the printer with media. 1. Open the Bay Door by pressing upward with your thumb as shown. See Appendix C for more information. 2. Place the Media Roll into the printer, the edge of the media should be against the Fixed Paper Guide. The roll should unravel [...]

E-3202 Printer 7 3.3 Media Configuration The printer is equipped with a paper and label edge detector. The printer’s standard configuration is ‘Paper’ media. If you wish to use label media in your printer you will have to change the default settings: Note: See section 4.1 for button and indicator functions. 1. Make sure that a roll of paper i[...]

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E-3202 Printer 9 Right-hand button: Left-hand button: . 4.0 Print er Operation This section will explain in detail the functions of the printer’s buttons and indicators, operating modes, and settings. 4.1 Buttons and Indicators 4.1.1 Buttons The printer is equipped with two push buttons. These multi-function buttons are sensitive to the length of[...]

10 E-3202 Printer Left Button Functions: Ø With the printer OFF, a short push will turn the printer ON. Ø With the printer ON, a short push will toggle the printer from « ON LINE » to « OFF LINE » mode. Ø With the printer OFF, a long push will turn the printer ON and put the printer into dump mode. Ø With the printer ON, a long push will re[...]

E-3202 Printer 11 4.1.3 Control Panel Reference Table Light Indicators & Status Possible Actions, Settings Red Green Printer Status Pressing Left Button Pressing Right Button Other Effect OFF OFF OFF Brief ON LINE Long Dump Mode Brief 1st Then Long Autotest mode Long 1st Do not release And Long Setting mode OFF Blinking Idle mode Brief or long [...]

12 E-3202 Printer Control Panel Reference Table Continued… Light Indicators & Status Possible Actions, Settings Red Green Printer Status Pressing Left Button Pressing Right Button Other Effect ON Blinking Temporary off line Head cool The printer will automatically switch to on line when the head is at a good temperature Blinking Blinking Down[...]

E-3202 Printer 13 4.2 Emulation Choices The table below outlines emulation choices for the E-3202 printer with version 1.27 firmware and greater. . Emulation Name Uses ESC/POS  ESC/POS  is the native language of the E-3202 • Custom programs designed to control the E-3202 • POS system software that uses Epson POS printers (or at least Epso[...]

14 E-3202 Printer 4.3 Common Configurations What do you want to do with the E-3202? There are several options. Find the description that best matches your project and follow the setup directions. If you want to…. Do this… Print labels using the LabelToday software and DMX-E-3202 printer driver that is included in this box. (WARNING! The LabelTo[...]

E-3202 Printer 15 5. Print from your application software.[...]

16 E-3202 Printer If you want to configure your E- 3202 for this… Do this… The Datamax/Seagull driver, LabelToday, and ESC/POS  applications all require that you set the printer to ESC/POS  emulation. WARNING! The LabelToday DMX- E-3202 driver does NOT work with other Windows software. 1. Make sure that a roll of continuous thermal paper [...]

E-3202 Printer 17 The generic Epson compatible 24- pin Windows printer driver. 1. Make sure that a roll of continuous thermal paper is installed in your E-3202. 2. With your E-3202 powered up and both lights on, press the left-hand button (ON-LINE/YES), and hold it down until both lights go off. The E-3202 is now off. 3. Hold both buttons (ON-LINE/[...]

18 E-3202 Printer 4.4 Connecting to an ESC POS Terminal The default configuration of your printer is Windows/Epson 24 pin. You will have to change the emulation type to ESC POS to work with your ESC POS Terminal. Check your Terminal communication parameters and change the printer settings to match your terminal settings. Default Communication param[...]

E-3202 Printer 19 4.5 Connecting to a PC The default configuration of your printer is Epson 24-pin emulation. In order to use your printer with a PC you will need to check the setting of your printer and install the printer driver on your PC. Follow the steps below to configure your printer for use with a PC. PC parameters Your printer will use the[...]

20 E-3202 Printer 5. If the communication settings are correct press No. If they are not correct press Yes and modify them by pressing Yes to accept the setting and No to change it. 6. When the desired communication settings are chosen press Yes to enter the emulation menu. 7. You are now in the emulation menu. Press Yes to print the current settin[...]

E-3202 Printer 21 Printing The List Of Parameters While the printer is turned OFF, switch to the Setting Mode by pushing simultaneously both buttons for at least two seconds. The printer prints the following settings (Standard configuration): Datamax E-3202 Version: AA xx.xx PRESENT SET TINGS Communication parameters Speed: 57600 baud Data: 8 bits [...]

22 E-3202 Printer COMMUNICATION PARAMETERS Data transmission choice of the serial port with the terminal. 1200 baud 2400 baud 4800 baud 9600 baud 19200 baud 38400 baud 57600 baud 115000 baud To skip push NO. When the selected choice is displayed push YES. Format of the serial bus 8 bits 7 bits To skip push NO. When the desired setting is displayed [...]

E-3202 Printer 23 EMULATION Epson-24 pin Custom 1 Reserved 1 ESC/POS  To skip push NO. When the desired setting is displayed push YES. CHARACTER SETS 850 (International) 852 (Latin 2) 857 (Turkish) 860 (Portuguese) 861 (Island) 863 (French) 858 (International with the ‘Euro’ symbol) 437 (English, USA) To skip push NO. When the selected choic[...]

24 E-3202 Printer PAGE Line spacing 6 lpi 8 lpi To skip push NO. When the selected choice is displayed push YES. MEDIA Media Paper Labels To skip push NO. When the selected choice is displayed push YES. OTHER Automatic line skip after enter Yes No To skip push NO. When the selected choice is displayed push YES. Automatic enter after line skip Yes N[...]

E-3202 Printer 25 Contrast by 5% The printer keeps the contrast selected in the preceding menu in memory and offers you the choice to modify it by steps of 5 % : example if you have chosen +40 in the precedent menu, the choice will be +55% +50% +45% +40% –35% – 30% -25% To skip push NO. When the selected choice is displayed push YES. Once the d[...]

26 E-3202 Printer 5.0 Introduction This chapter covers the cleaning recommendations as well as some printer troubleshooting. Periodic maintenance will guarantee continued optimum printer performance. 5.1 Cleaning Ø Turn the printer OFF Ø Regularly clean the printer case with a damp cloth Ø Do not use liquid cleaners or aerosol cleaners Ø Clean [...]

E-3202 Printer 27 5.2 Trouble Shooting Problems are sometimes caused by simple "faults" which can easily be corrected without the help of a service technician. Listed below are common problems and their resolutions. Problem/Symptom Resolution HARDWARE Lights do not come on Make sure that the power cable is properly inserted into the back [...]

28 E-3202 Printer Problem/Symptom Resolution HARDWARE (Cont.) Paper bay door will not close. It is possible that your roll of paper or labels is too large. Unwrap enough of the media to enable the paper bay door to close. It is also possible that one or both of the platen clips has closed. Use your thumb to open the platen clips and then try closin[...]

E-3202 Printer 29 Problem/Symptom Resolution SOFTWARE The printout includes linear gaps between lines of print. Disable the AUTO LF and AUTO FF in the E-3202 configuration. The printer will not print. Make sure that you have configured your printer correctly. Verify the following settings: • Select an emulation that will accommodate your PC’s s[...]

30 E-3202 Printer 5.3 Transportation and Storage Before transporting or storing your printer, please follow the following steps: 1. Turn the printer OFF 2. Unplug all attached cables 3. Place the printer in its original box 4. If you plan to use the printer in a foreign country, before plugging your printer to the local power supply, verify that yo[...]

E-3202 Printer 31[...]

32 E-3202 Printer 6.0 Printing ITEM SPECIFICATION Printing technology Direct thermal, fixed head Resolution 203 DPI 8 dots/mm Printing Mode Text or graphics Printing width 3.35” (85mm) Printing speed up to 2”/s (50mm/s) Character size (H. x V.) 9 x 24 ; 12 x 24 ; 16 x 24 Maximum number of characters per line 9x24 12x24 16x24 80 mm /640 dots 71 [...]

E-3202 Printer 33 6.1 Media ITEM SPECIFICATION Media type Direct thermal paper and direct thermal labels Maximum media width 3.35” (85mm) Roll dimensions 2.36” (60mm) maximum diameter 6.2 User Interface ITEM SPECIFICATION Power supply connector (rear) Jack type male socket Communication connector (rear) RJ12 socket Red LED (upper side) « ON / [...]

34 E-3202 Printer 6.4 Electrical Characteristics ITEM SPECIFICATION Printer supply voltage 16 VAC @ 2.2 A Power consumption <50 W printing mode <1 W idle mode (automatic) AC/DC adapter In 16 VAC @ 2.2A 230Vac / 50Hz (CE plug) 230Vac / 50Hz (GB plug) 120Vac / 60Hz (US plug) 6.5 Mechanical ITEM SPECIFICATION Material housing Plastic Color of Ca[...]

E-3202 Printer 35 6.7 List of Accessories ITEM SPECIFICATION AC/DC adapter 230V CE plug / 2,3 A @16 VAC 230V GB plug / 2,3 A @16 VAC 120V US plug / 2,2 A @16 VAC Communication cable RS232C ( DB9S ⇔ RJ12 ; 2m) 6.8 Options Contact your dealer for availability: Part # Description 32-2436-01 RS-232 Data Cable 32-2472-01 E-3202/Palm III Data Cable 32-[...]

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E-3202 Printer A- 1 Character Sets and Barcodes Character sets The following character sets are available: Table 437[...]

A- 2 E-3202 Printer Table 850[...]

E-3202 Printer A- 3 Table 852[...]

A- 4 E-3202 Printer Table 857[...]

E-3202 Printer A- 5 Table 860[...]

A- 6 E-3202 Printer Table 861[...]

E-3202 Printer A- 7 Table 863[...]

A- 8 E-3202 Printer ASCII Control Code Chart Char Dec Hex Char Dec Hex Char Dec Hex Char Dec He x Ctrl @ NUL 0 00 32 20 @ 64 40 ` 96 60 Ctrl A SOH 1 01 ! 33 21 A 65 41 a 97 61 Ctrl B STX 2 02 “ 34 22 B 66 42 b 98 62 Ctrl C EXT 3 03 # 35 23 C 67 43 c 99 63 Ctrl D EOT 4 04 $ 36 24 D 68 44 d 100 64 Ctrl E ENQ 5 05 % 37 25 E 69 45 e 101 65 Ctrl F ACK[...]

E-3202 Printer A- 9 Char Dec Hex Char Dec Hex Char Dec Hex Char Dec Hex Ç 128 80 á 160 A0 192 C0 Ó 224 E0 ü 129 81 í 161 A1 193 C1 ß 225 E1 é 130 82 ó 162 A2 194 C2 Ô 226 E2 â 131 83 ú 163 A3 195 C3 Ò 227 E3 ä 132 84 ñ 164 A4 196 C4 õ 228 E4 à 133 85 Ñ 165 A5 197 C5 Õ 229 E5 å 134 86 a 166 A6 ã 198 C6 µ 230 E6 ç 135 87 ° 167 [...]

A- 10 E-3202 Printer Barcodes The printer supports the following barcode symbologies : Standard barcodes n UPC-A (+2, +5) n UPC-E (+2 +5) n EAN8 (+2 +5) n EAN13 (+2 +5) n Code39 (with/without CS) n ITF (with/without CS) n Code 2/5 n Code 93 n CODABAR n Code 128 (A, B, C, Autoswitching) n Code 128 EAN n Postnet (5, 6, 8, 9, 11) n EAN 128 2D barcodes[...]

E-3202 Printer B- 1 Printer cable Pin assignment Cable part number : 32-2436-01 TO TERMINAL TO PRINTER[...]

B- 2 E-3202 Printer[...]

E-3202 Printer C- 1 Opening Methods and Warnings There are several different ways to open the E-3202 depending on the size of the operator’s hand. Option #1. Grasp the E- 3202 in the palms of both hands. Using your thumbs against the front edge of the E-3202 paper bay door, push up to open the door. Option #2. Hold the base of the E-3202 in one h[...]

C- 2 E-3202 Printer Option #3. Hold the base of the E-3202 in one hand. Using the other hand, place your fingers against the back of the paper bay door. Using your thumb on the front edge of the paper bay door, pull the door open. Warnings DO NOT connect this printer to any type of telephone line or telephone equipment. DO NOT discard the adjustabl[...]

E-3202 Printer D- 1 Datamax Barcode Products Limited Warranty Statement E-2302 Printer Printer Datamax warrants to Purchaser that under normal use and service, the E-3202, (with the exception of the thermal printhead) purchased hereunder shall be free from defects in material and workmanship for a period of (365) days from the date of shipment by D[...]

D- 2 E-3202 Printer Thermal Printhead This warranty is limited to a period of one year, (365 days), or 1,000,000 linear inches of use, whichever comes first, for the E-3202 thermal printhead. This one year (365 days) warranty is valid only if a Datamax - approved thermal media is used, as defined in the then current Datamax list of approved thermal[...]

E-3202 Printer D- 3 General Warranty Provisions Datamax makes no warranty as to the design, capability, capacity or suitability of any of its hardware, supplies, or software. Software is licensed on an “as is” basis without warranty. Except and to the extent expressly provided in this warranty and in lieu of all other warranties, there are no w[...]

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