Dell 124T LTO-3 manual

Dell™PowerVault™124TLTO - 3 Autoloader User's Guide  Introduction Installing the Autoloader Operating the Autoloader Remote Management Unit Front Panel Administration Diagnostics Troubleshooting Technical Specifications Getting Help Notes, Notices, and Cautions Information in this document is subject to change without notice. ?[...]

Back to Contents Page FrontPanelAdministration:Dell™PowerVault™124TLTO - 3 Autoloader User's Guide When you first power on the Dell PowerVault 124T LTO - 3 autoloader, it automatically runs a Power - On Self - Test (POST). During the POST, the left (green) LED flashes. After the POST, the left (green) and right (amber) LE[...]

To configure the Dell PowerVault 124T LTO - 3 autoloader, you must verify the setup of the following: l SCSI ID(s). For the autoloader, there is a single SCSI ID. l Magazine(s). l Ethernet IP address (if you are not using DHCP). l SNMP server IP address — only if SNMP is being used. l Time server IP address (or the time zone, date, and time, if c[...]

l An IP gateway (optional) l A Simple Network Management Protocol (SNMP) server (optional) l A time server, or set the time and time zone manually (optional)  Setting the IP Address An IP address is the address of any device attached to a network. Each device must have a unique IP address. IP addresses are written as four sets of numbers separat[...]

5. Press Enter . New Gateway is xxx.xxx.xxx.xxx appears on the LCD. You do not need to reboot the autoloader. 6. Press Escape or Enter to return to the Ethernet submenu.  Setting the SNMP Server An SNMP server monitors a network by processing reporting activity in each network device (hub, router, bridge, and so on). The server uses this informa[...]

4. Scroll to set the number of hours difference between your local time and Greenwich Mean Time (GMT). 5. Scroll to set the number of minutes difference between your local time and GMT, then press Enter . The new time zone is set. 6. Press Escape or Enter as necessary to return to the main menu. To set the date and time: 1. From the main menu, scro[...]

 Setting Magazines In some cases, autoloader owners were being charged Independent Software Vendor (ISV) licensing fees for two - magazine autoloaders although only one magazine was configured. This occurred because the ISV software was registering the autoloader as a two - magazine device, regardless of the number of magazines configured. You h[...]

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Back to Contents Page Diagnostics:Dell™PowerVault™124TLTO - 3 Autoloader User's Guide  Diagnostic Tests from the Front Panel  Remote Management Unit Diagnostic Tests  Diagnostic Tests from the Front Panel Diagnostic tests allow you to calibrate parts of the autoloader, check the condition of parts, or test the autoload[...]

2. Scroll to the test you want to run and press Enter . If you are already logged in as Administrator, the test begins executing immediately. The message Running Test appears while the test is running. 3. If you are not logged in, you will be asked to enter the Administrator password. Do the following: ¡ From the front panel, enter the administrat[...]

Back to Contents Page  GettingHelp:Dell™PowerVault™124TLTO - 3 Autoloader User's Guide  Technical Assistance   Dell Enterprise Training and Certification   Problems With Your Order   Product Information   Returning Items for Warranty Repair or Credit   Before You Call  Technical Assista[...]

 www.dell.com/jp (Japan only)  www.euro.dell.com (Europe only)  www.dell.com/la (Latin American countries)  www.dell.ca (Canada only) l  Anonymous file transfer protocol (FTP)  ftp.dell.com/  Log in as user:anonymous , and use your e - mail address as your password. l  Electronic Support Service  support@us.dell.com  a[...]

Automated Order - Status Service  TocheckonthestatusofanyDell™productsthatyouhaveordered,youcangoto support.dell.com , or you can call the automated order - status service. A recording prompts you for the information needed to locate and report on your order. See the contact information for yo[...]

 Before You Call  If possible, turn on your system before you call Dell for technical assistance and call from a telephone at or near the computer. You may be asked to type some commands at the keyboard, relay detailed information during operations, or try other troubleshooting steps possible only at the computer system itself. Ensure that th[...]

Back to Contents Page InstallingtheAutoloader:Dell™PowerVault™124TLTO - 3 Autoloader User's Guide  Installation Overview Installing the autoloader consists of the following steps, which are explained in more detail later in this section: 1. Prepare to install your new Dell PowerVault 124T LTO - 3 autoloader (see "[...]

l Bar code labels l TORX L - key drivers (T8 and T10) l Emergency Magazine Removal Tool  Choosing a Location Choose a location that meets the following criteria (see " Technical Specifications "):  UL Requirements  Bar Code Reader Your autoloader is equipped with a bar code reader. The bar code reader is enclosed within the body [...]

Back Panel Overview  Unpacking the Autoloader Before you begin, clear a desk or table so that you can unpack the autoloader. You also need to select an open 2U computer rack location near the server that will host the autoloader. Unpack and inspect the autoloader for shipping damage by doing the following: 1. Clear a table or desk so that you ha[...]

 Connecting the SCSI and Power Cables To connect the SCSI and power cables to the autoloader, follow these steps: 1. Shut down and turn off the selected server. Turn off all attached accessory devices, such as printers and other SCSI devices. 2. Attach one end of the SCSI cable (included in the accessory kit) to one of the connectors on the back[...]

Preparing the Host and Verifying the Connection If necessary, install a SCSI host adapter, software, and compatible drivers. Refer to the manuals for the host computer and SCSI host adapter for detailed instructions. In addition, follow these general guidelines: l When the host server is powered on, install software, and/or drivers that are compati[...]

Manager . The LTO - 3 drive should be listed under the ? Other Devices item as IBM ULTRIUM - TD3 SCSI Sequential Device . 4. Right - click the IBM ULTRIUM - TD3 SCSI Sequential Device listing and click Properties . 5. Select the Driver tab. 6. Click Update Driver . 7. When the Upgrade Device Driver Wizard appears, click Next . 8. Click Display a li[...]

10. Click Next again to install the driver. 11. Click Finish . 12. Close the Device Properties dialog box. The autoloader now appears in Device Manager under Medium Changers as a Dell (tm) PowerVault (tm) 124T Autoloader , and is ready to use.  Enabling LUN Support in Linux To verify the detection of a tape drive, administrators should check for[...]

LOAD ADPT160M.HAM SLOT=201 /LUNS LOAD ADPT160M.HAM SLOT=202 /LUNS 6. After the STARTUP.NCF file has been edited, save the file and reboot the server to activate the new STARTUP.NCF. 7. Upon reboot navigate to the System Console and type scan all . This will start a scan of all the LUNS on each adapter. 8. When the scan is complete, verify the LUN d[...]

Back to Contents Page Introduction:Dell™PowerVault™124TLTO - 3 Autoloader User's Guide Overview Data backup is essential to protect irreplaceable information. Backing up data to magnetic tape is an easy, cost - efficient method used by many small and medium businesses. However, most enterprises have so much data that a single b[...]

Back to Contents Page OperatingtheAutoloader:Dell™PowerVault™124TLTO - 3 Autoloader User's Guide  Operator's Panel Functionality  Using Cartridges  Using Magazines and Magazine Blanks  Viewing Status Information  Running an Inventory  Data Compression  Operator's Panel Functionality The Oper[...]

 Using Cartridges Typically, when you first install the autoloader, you load your cartridges into the magazines and then load the magazines into the autoloader. However, you can insert and eject cartridges individually using the media door (mailslot), or you can eject a magazine, manually load and unload cartridges, then load the magazine back i[...]

Ejecting a Single Cartridge When you want to remove a single cartridge from the autoloader, you can specify the cartridge you want by bar code or location, or choose the cartridge currently in the tape drive. To eject a cartridge by bar code: 1. From the main menu, scroll to Commands , and then press Enter . 2. From the Commands submenu, scroll to [...]

The autoloader will not run unless both magazine bays are properly occupied with either a magazine or a magazine blank. One way that you can close the openings is to use two magazines. If you use only one magazine, then you must fill the other magazine opening with a magazine blank for the unit to become operational. Ejecting a Magazine When you wa[...]

There are two white thumbwheels, located on each end of the magazine. You can move the slots within the magazine by turning these two white thumbwheels and aligning a slot with one of the two openings. Do not rotate the magazine by inserting your hand and pushing the cartridge carriers. You can use the openings in the magazine to load and unload ca[...]

Viewing Firmware Version To view the current firmware version, use the following procedure: 1. From the main menu, scroll to Status , and then press Enter . 2. From the Status submenu, scroll to Autoloader , and then press Enter . 3. From the Autoloader submenu, scroll to Version , and then press Enter . A list of messages appears on the LCD. The f[...]

 Viewing Ethernet Information To view the Ethernet information, use the following procedure. 1. From the main menu, scroll to Status , and then press Enter . 2. From the Status submenu, scroll to Ethernet , and then press Enter . A list of messages appears. These messages may include: Back to Contents Page MACaddress Indicates the[...]

Back to Contents Page RemoteManagementUnit:Dell™PowerVault™124TLTO - 3 Autoloader User's Guide  Remote Management Unit Overview  Configuration Page  Firmware Page  Error Log and Diagnostics Page  Library Operations Page  Remote Management Unit Overview Your Dell PowerVault 124T LTO - 3 autoloader include[...]

Remote Management Unit (RMU) Web Interface Status Pane 1. System Status - provides model and serial number (S/N) of both the autoloader and the drive. This section also contains the Dell Service Tag number. You will need this number if you call for technical support. 2. Autoloader - provides status specific to the automation device. Refer to Front [...]

SCSI ID You can change the drive's SCSI ID from the Remote Management Unit. To change the SCSI ID: 1. From any page, click the Configuration heading. The Configuration screen displays. 2. Under System Operations , select SCSI ID . 3. Click the drop - down box to select a number to assign for the new SCSI ID. 4. Click submit . Compression For t[...]

handled by the backup package you have installed instead. 4. Click submit . Setting the Magazines This setting is used to report the number of storage elements and the element address to the SCSI host. This setting must match the physical configuration in order for correct information to be reported. This setting only affects the information report[...]

system, the IP address may change depending on the network administrator's settings. To Set IP address: 1. Clear the check box to remove the check mark from the DHCP field, if applicable. 2. In the IP address fields, type the static IP address using the <Tab> key to move from box to box. 3. If no check mark appears in the box next to DHC[...]

4. Type the IP addresses in the appropriate boxes. 5. Click submit to save.  Client Overlap Control is a management policy on controlling how the Web server handles overlapping control requests from multiple clients on the authorized client list. The options include No Locking , Full Locking , and Time - Based Locking . l No Locking allows multi[...]

1. From any page, click the Diagnostics heading. The Diagnostics screen will be displayed. 2. Under View Error and History Logs , click View Logs . You can also save the logs to a file by clicking Save Logs . If you save the logs to a file, you must select a destination folder within 60 seconds.  Running Diagnostics Tests A minimum of two cartri[...]

1. From any page, click the Library Operations heading. The Library Operations screen displays. 2. From the Library Operations page, click Inventory . The autoloader starts an inventory immediately. Set to Home If the autoloader is not able to successfully execute a Moving Tapes or an Inventory command, try executing a Set to Home command, and then[...]

Back to Contents Page  TechnicalSpecifications:Dell™PowerVault™124TLTO - 3 Autoloader User's Guide  Physical Specifications  Autoloader Performance Specifications  Autoloader Environmental Specifications  Autoloader Power Specifications  Autoloader Vibration Specifications  Autoloader Shock Specification[...]

Autoloader Power Specifications  Autoloader Vibration Specifications  Autoloader Shock Specifications  Tape Drive Specifications  LTO - 3 Drive Specifications Media Capacity Media Specifications Back to Contents Page Characteristic Specification Line voltage 60 Hz system: 90 – 265 VAC 50 Hz system: 90 –[...]

Back to Contents Page Troubleshooting:Dell™PowerVault™124TLTO - 3 Autoloader User's Guide  Before Contacting Customer Support  Operator Control Panel Error Display  Checking For Errors  Autoloader Logs  TapeAlert Logs  Returning the Autoloader for Service  Before Contacting Customer Support Errors that you [...]

 Operator Control Panel Error Display The Operator Control Panel (OCP) is used for operator input, and to display status and error information output. Errors generated by the autoloader hardware result in error codes unique to the Dell PowerVault 124T. These errors codes are displayed on the OCP along with a brief description of the error. Furth[...]

l No error message appears, but the autoloader fails to complete the action. When either of these things occur, the system generates a log of the error. You can use these error logs to determine the type of error, when it occurred, and what parts of the autoloader it affects. Different types of error logs are generated for the autoloader and for th[...]

15 Timer Error 16 Tick Error 17 Activate Error 18 Threshold Error 19 Suspend Lifted 1A Block Pool Error 1B Queue Function Failed 1C Semaphore Function Failed 1D Timer Function Failed 1F Thread Function Failed 20 Command Started 21 System Failure 22 System Busy 23 System Timeout 24 Software Error 25 Hardware Error Message Error Types 26 Message Send[...]

l If the Picker Test failed, verify there is no obstruction within the picker assembly and repeat the test. l If the Random Moves test failed, see steps above for necessary actions. l Power cycle the autoloader and re - run the failed test. Contact support.dell.com if failure recurs. Tape Drive Error Types 3A Drive Reset Error Check the TapeAlert l[...]

l Verify that the network is properly configured (i.e. no loop - back condition exists). l Verify that the autoloader operates correctly when properly configured and attached directly to a host system using a cross - over cable. l If all previous steps fail, contact support.dell.com . 51 IP Stack Memory Allocation Error 52 IP Stack Can't Free [...]

l Check host adapter and SCSI cables and terminator. l Power cycle the autoloader and retry the operation. l If all previous steps fail, contact support.dell.com . 81 Drive Send Failed  Servo Elevator Hardware Error Types 92 Elevator Flag Bad l Power cycle the autoloader l Run the Random Moves test from either the Remote Management Unit (RMU) or[...]

location. l Power cycle the autoloader through the front panel. l Run the Random Moves test from either the Remote Management Unit (RMU) or the Operator Control Panel (OCP). Note: The Random Moves test requires a minimum of two cartridges present within the autoloader. l If the source is a slot within a magazine, check if the spring loaded cartridg[...]

l Power cycle the autoloader. l Run the Random Moves test from either the Remote Management Unit (RMU) or the Operator Control Panel (OCP). Note: The Random Moves test requires a minimum of two cartridges present within the autoloader. l If all previous steps fail, contact support.dell.com . BF Picker Jammed Cartridge Error Servo Motor Error Types [...]

E9 Time Update Event The system time was changed. No action required. Front Panel Error Types EA LCD Busy Error Possible LCD controller problem, software error, or communication error. l Power cycle the autoloader. l Run the Random Moves test. l If all previous steps fail, contact support.dell.com . EB LCD Goto Error EC Login/Password Error Incorre[...]

  TapeAlert Logs You can retrieve TapeAlert log information through one of three methods: l Operator Control Panel (OCP) l Remote Management Unit (RMU) display to screen l Detailed logs saved to text file through the RMU for call center diagnosis Further information and recommended actions for tape drive TapeAlerts can be found in Table 3 . T[...]

Tape Alert Message Typical Application Client Message Probable Cause Of Error Message Recommended Action Drive TAflag[01] Read Warning TapeAlert Log Entry: 8000000000000000 The tape drive is having problems reading data. No data has been lost, but there has been a reduction in the performance of the tape. The drive is having severe trouble reading.[...]

Unrecoverable Mechanical Cartridge Failure TapeAlert Log Entry: 0004000000000000 in the drive has experienced a mechanical failure. cartridge mechanical failure in the drive where medium cannot be de - mounted. with a different tape. Drive TAflag[15] Memory Chip In Cartridge Failure TapeAlert Log Entry: 0002000000000000 The memory in the tape ca[...]

Drive TAflag[28] Power Consumption TapeAlert Log Entry: 0000001000000000 The tape drive power consumption is outside the specified range. Power consumption of the tape drive is outside specified range.  Drive TAflag[29] Drive Maintenance TapeAlert Log Entry: 0000000800000000 Preventive maintenance of the tape drive is required. The drive requ[...]

 Returning the Autoloader for Service If you need to return the autoloader or a component of the autoloader for service, contact support.dell.com . The following steps will help you to prepare the autoloader for shipment, remove the autoloader from a rack, and package the autoloader. To prepare the autoloader for shipment 1. Remove all cartridge[...]

Packing the Autoloader Gather the original packaging material to pack the autoloader: the shipping box, two foam end caps, accessory package insert (placed at the back of the unit), and the antistatic bag. You will also need packing tape. 1. Place the antistatic bag over the autoloader. 2. Place one of the foam end caps onto each end of the autoloa[...]