Dell 1600SC manual

Dell™PowerEdge™1600SCSystemsInstallationandTroubleshooting Guide Introduction Indicators, Codes, and Messages Finding Software Solutions Running the System Diagnostics Troubleshooting Your System Installing System Options Installing Drives Getting Help Jumpers, Switches, and Connectors I/O Ports and Connectors Abbreviations[...]

Back to Contents Page  Jumpers, Switches, and Connectors Dell™PowerEdge™1600SCSystemsInstallationandTroubleshootingGuide  Jumpers — A General Explanation  System Board Jumpers  System Board Connectors  Disabling a Forgotten Password  This section provides specific information about the system[...]

  Table A - 1.SystemBoardJumperSettings  System Board Connectors  See FigureA -3 and TableA - 2 for the location and description of system board connectors. FigureA - 3 also indicates expansion slots and bus operating speeds. Figure A - 3. System Board Connectors  Jumper Setting Description  J11 pins 1 and [...]

  Table A - 2. System Board Connectors  Disabling a Forgotten Password  Connector Description  BATTERY  System battery  CHASSIS INTRUSION  Chassis intrusion switch  COM1/LPT/VGA  Serial, parallel, and video  CPU n  Microprocessors (2)  CPU n FAN  Microprocessor fan power (2)  DIMM x  Memory modules (4[...]

The system's software security features include a system password and a setup password, which are discussed in detail in "Using the System Setup Program" in your User's Guide . The password jumper enables these password features or disables them and clears any password(s) currently in use.   1.  Turn off the system, inc[...]

Back to Contents Page  I/O Ports and Connectors Dell™PowerEdge™1600SCSystemsInstallationandTroubleshootingGuide  I/O Connectors  Serial Connector  Parallel Connector  PS/2 - Compatible Keyboard and Mouse Connectors  Video Connector  USB Connector  Integrated NIC Connector  [...]

 Serial Connector  Serial connectors support devices such as external modems, printers, and mice that require serial data transmission. The serial connector uses a 9 - pin D - subminiature connector.  Serial Connector Autoconfiguration  The default designation of the integrated serial connector is COM1. When you add an expansion card co[...]

  Table B - 3. Parallel Connector Pin Assignments   PS/2 - Compatible Keyboard and Mouse Connectors  The PS/2 - compatible keyboard and mouse cables attach to 6 - pin, miniature DIN connectors. FigureB - 4 illustrates the pin numbers for these connectors and TableB - 4 defines the pin assignments for these connectors. Figure B [...]

Video Connector  You can attach a VGA - compatible monitor to the system's integrated video controller using a 15 - pin high - density D - subminiature connector. FigureB - 5 illustrates the pin numbers for the video connector and TableB - 5 defines the pin assignments for the connector.  Figure B - 5. Video Connector Pin Numbers ?[...]

 Integrated NIC Connector  The system's integrated NIC functions as a separate network expansion card while providing fast communication between servers and workstations. FigureB - 7 illustrates the pin numbers for the NIC connector and TableB - 7 defines the pin assignments for the connector. Figure B - 7. NIC Connector   ?[...]

Back to Contents Page  Abbreviations and Acronyms Dell™PowerEdge™1600SCSystemsInstallationandTroubleshootingGuide  A  ampere(s)  AC  alternating current  ADC  analog - to - digital converter  ANSI  American National Standards Institute  APIC  Advanced Peripheral Interrupt Controller  ASIC[...]

CD  compact disc  CGA  color graphics adapter  cm  centimeter(s)  CMOS  complementary metal oxide semiconductor  COM  communications  cpi  characters per inch  cpl  characters per line  CPU  central processing unit  DAC  digital - to - analog converter  DAT  digital audio tape  dB  deci[...]

 DIMM  dual in - line memory module  DIN  Deutsche Industrie Norm  DIP  dual in - line package  DMA  direct memory access  DOC  Department of Communications (in Canada)  dpi  dots per inch  DRAC III  remote access card  DRAM  dynamic random - access memory  DS/DD  double - sided double - density[...]

 enhanced integrated drive electronics  EMI  electromagnetic interference  EMM  expanded memory manager  EMS  Expanded Memory Specification  EPP  Enhanced Parallel Port  EPROM  erasable programmable read - only memory  ERA  embedded remote access  ESD  electrostatic discharge  ESDI  enhanced small [...]

g  gram(s)  G  gravities  GB  gigabyte(s)  GUI  graphical user interface  Hz  hertz  I/O  input/output  ID  identification  IDE  integrated drive electronics  IRQ  interrupt request  K  kilo - (1024)  KB  kilobyte(s)  KB/sec  kilobyte(s) per second  Kb  kilobit(s)  Kbps ?[...]

 kg  kilogram(s)  kHz  kilohertz  LAN  local area network  lb  pound(s)  LCD  liquid crystal display  LED  light - emitting diode  LIF  low insertion force  LN  load number  lpi  lines per inch  LVD  low voltage differential  m  meter(s)  mA  milliampere(s)  mAh  milliamp[...]

 Mb  megabit(s)  Mbps  megabit(s) per second  MBR  master boot record  MDA  monochrome display adapter  MGA  monochrome graphics adapter  MHz  megahertz  mm  millimeter(s)  ms  millisecond(s)  MTBF  mean time between failures  mV  millivolt(s)  NIC  network interface controller  N[...]

 nonmaskable interrupt  ns  nanosecond(s)  NTFS  NT File System  NVRAM  nonvolatile random - access memory  OTP  one - time programmable  PAL  programmable array logic  PCI  Peripheral Component Interconnect  PCMCIA  Personal Computer Memory Card International Association  PDB  power distribution b[...]

PQFP  plastic quad flat pack  PSDB  power - supply distribution board  PS/2  Personal System/2  PXE  preboot execution environment  RAID  redundant arrays of independent disks  RAC  remote access controller  RAM  random - access memory  RCU  Resource Configuration Utility  REN  ringer equivalence n[...]

 SBE  single bit ECC  SCSI  small computer system interface  sec  second(s)  SEC  single - edge contact  SEL  system event log  SDRAM  synchronous dynamic random - access memory  SIMM  single in - line memory module  SMB  server management bus  SMI  system management interrupt  SNMP  Simpl[...]

 UMB  upper memory block  UPS  uninterruptible power supply  USB  universal serial bus  V  volt(s)  VAC  volt(s) alternating current  VDC  volt(s) direct current  VGA  video graphics array  VLSI  very - large - scale integration  VRAM  video random - access memory  VRM  voltage regulator m[...]

 eXtended Memory Specification  ZIF  zero insertion force Back to Contents Page [...]

Back to Contents Page  Introduction Dell™PowerEdge™1600SCSystemsInstallationandTroubleshootingGuide  Other Documents You May Need  Obtaining Technical Assistance  Your system includes the following significant service and upgrade features: l  Embedded server management hardware, which monitors temperatu[...]

Back to Contents Page  Indicators, Codes, and Messages Dell™PowerEdge™1600SCSystemsInstallationandTroubleshootingGuide   Applications, operating systems, and the system itself are capable of identifying problems and alerting you to them. When a problem occurs, a message may appear on the monitor or a beep code may [...]

Figure 2 - 3. Front - Panel Controls and Indicators    Table 2 - 1. Front - PanelControlsandIndicators  Back - Panel Features  Figure2 - 4 shows the back - panel features of the system. Table2 - 2 describes the back - panel features. Figure 2 - 4. Back - Panel Features  Component Description  Power button  [...]

  Table 2 - 2. Back - PanelFeatures  Power Indicator Codes  The power button on the front panel controls the power input to the system's power supplies. The power indicator can provide information on power status (see Figure2 -3 ). Table2 -3 lists the power button indicator codes.   Table 2 - 3. Power Button Indic[...]

  Table 2 - 4.RedundantPowerSupplyIndicators  Hard - Drive Indicator Codes  Each hard - drive carrier has two indicators: a busy indicator and a status indicator (see Figure2 -6 ). The indicators provide information on the status of the respective hard drive. Figure 2 - 6. Hard - Drive Indicators   Table2 - 5 [...]

  Table 2 - 6.NICIndicatorCodes  System Messages  System messages alert you to a possible operating system problem or to a conflict between the software and hardware. Table2 -7 lists the system error messages that can occur and the probable cause for each message.    Table 2 - 7.SystemMessages Indicator [...]

following bank(s): Bank n  Amount of available memory limited to 256 MB!  OS Install Mode is enabled in the System Setup program.  Disable OS Install Mode in the System Setup program (see "Using the System Setup Program" in your User's Guide ).  Attachment failed to respond  Diskette - drive or hard - drive controller [...]

Keyboard stuck key failure  Memory address line failure at address , read value expecting value  Faulty or improperly installed memory modules.  See " Troubleshooting System Memory " in "Troubleshooting Your System."  Memory double word logic failure at address , read value expecting value  Memory odd/even logic f[...]

 System Beep Codes  When an error that cannot be reported on the monitor occurs during a boot routine, the system may emit a series of beeps that identify the problem.   When a beep code is emitted, record it on a copy of the Diagnostics Checklist in " Getting Help ," and then look it up in Table2 - 8 . If you are unable to[...]

  Table 2 - 8.SystemBeepCodes  Warning Messages  A warning message alerts you to a possible problem and asks you to take corrective action before the system continues a task. For example, before you format a diskette, a message may warn you that you may lose all data on the diskette. Warning messages usually interrupt the pr[...]

Diagnostics Messages  When you run a test group or subtest in the system diagnostics, an error message may result. Diagnostic error messages are not covered in this section. Record the message on a copy of the Diagnostics Checklist (see " Getting Help "), and then follow the instructions in that section for obtaining technical assistan[...]

Back to Contents Page  Finding Software Solutions Dell™PowerEdge™1600SCSystemsInstallationandTroubleshootingGuide  Before You Begin  Troubleshooting Errors and Conflicts  Software problems can be caused by: l  Improper installation or configuration of an application l  Application conflicts l  Inp[...]

Application Conflicts  Some applications can leave unnecessary files or data behind after they are deleted from your system. Device drivers can also create application errors. If application errors occur, see your application device driver or operating system documentation for troubleshooting information.  IRQ Assignment Conflicts  Most PC[...]

Back to Contents Page  Running the System Diagnostics Dell™PowerEdge™1600SCSystemsInstallationandTroubleshootingGuide  Running Server Administrator Diagnostics  Features of the System Diagnostics  When to Use the System Diagnostics  Starting the System Diagnostics  Using the System Diagnosti[...]

 Youcanrunthesystemdiagnosticsfromeithertheutilitypartitiononyourharddriveorfromasetofdiskettesthatyoucreatefromthe Dell OpenManage Server Assistant CD.  To run the diagnostics from the utility partition, perform the following steps: 1.  Start the utility part[...]

l  On the left side of the screen, Device Groups lists the diagnostic device groups in the order they will run if you select All under the Run Tests submenu. Press the up - or down - arrow key to highlight a device group. l  On the right side of the screen, Devices for Highlighted Group lists the specific devices within a particular test grou[...]

Back to Contents Page  Troubleshooting Your System Dell™PowerEdge™1600SCSystemsInstallationandTroubleshootingGuide    If your system is not working as expected, begin troubleshooting by using the procedures in this section. This section guides you through some initial tests and procedures that can solve basic[...]

3.  Reconnect the system to its electrical outlet or PDU and turn the system on, including any attached peripherals. 4.  Is the monitor working properly?  See " Troubleshooting the Video Subsystem ." 5.  Is the keyboard working properly?  See " Troubleshooting the Keyboard ." 6.  Is the mouse working properly? [...]

 Bezel  The front bezel has status and attention indicators. You must remove the bezel to remove the cover.  Removing the Bezel   1.  Using the system key, unlock the front bezel (see Figure5 -2 ). Figure 5 - 2. Removing the Bezel   2.  Slide the latch to the right and pull the upper edge of the bezel away from the fro[...]

Installing the Bezel 1.  Snap the two tabs on the lower inside edge of the bezel into the corresponding clips on the system front panel, and pivot the bezel upward to its closed position. 2.  Using the system key, lock the bezel.  System Cover  To upgrade or troubleshoot the system, remove the cover to gain access to internal components[...]

 The vertical plastic baffle in the center of the system improves system cooling by guiding the airflow within the system. You must remove the baffle when performing certain procedures inside the system to improve access to some internal components. Figure 5 - 4. Removing the Baffle   Removing the Baffle  To remove the baffle, lift the [...]

l  Video logic  Action 1.  Check the system and power connections to the monitor. 2.  Run the video tests in the system diagnostics (see " Running the System Diagnostics ").  If the tests run successfully, the problem is not related to video hardware. Go to " Finding Software Solutions ."  If the tests fail, se[...]

 If the mouse appears to be free of physical damage, go to step3 .  If the mouse is damaged, continue to step2 . 2.  Swap the faulty mouse with a working mouse.  If the problem is resolved, you must replace the faulty mouse (see " Getting Help "). 3.  Run the pointing devices test in the system diagnostics (see "[...]

If the problem is resolved, you must replace the interface cable (see " Getting Help "). 3.  Turn off the system and the serial device, and swap the device with a comparable device. 4.  Turn on the system and the serial device.  If the problem is resolved, you must replace the serial device (see " Getting Help ").  I[...]

 If the problem is resolved, you must replace the USB device (see " Getting Help ").  If the problem persists, see " Getting Help ."  Troubleshooting a NIC  Problem l  NIC cannot communicate with network l  NIC cable l  NIC, hub, and switch configuration settings  Action 1.  Check the appropriate indic[...]

 The system board contains the system's control circuitry and other electronic components. Several hardware options, such as the microprocessors and memory, are installed directly on the system board.  The system accommodates up to six expansion cards (two 64 - bit/100 - MHz PCI - X cards, two 64 - bit/66 - MHz PCI cards, and two 32 - bi[...]

 1.  Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet. 2.  Remove the cover (see " Removing the Cover "). 3.  Lay the system on its right side. 4.  Remove all expansion cards installed in the system (see " Removing an Expansion Card " in "Installing[...]

lasts longer). You may need to replace the battery if an incorrect time or date is displayed during the boot routine.  You can operate the system without a battery; however, the system configuration information maintained by the battery in NVRAM is erased each time you remove power from the system. Therefore, you must re - enter the system confi[...]

Troubleshooting a Nonredundant Power Supply  Problem l  Power indicator on the front panel does not light l  Systems management software issues a power supply – related message l  No power to the system  Action   1.  Ensure that all power cables are properly connected to the system and any attached peripherals and to the e[...]

Options"). 6.  Stand the system upright. 7.  Install the cover (see " Installing the Cover "). 8.  Reconnect the system to its electrical outlet and turn the system on, including any attached peripherals.  If the problem persists, replace the faulty fan (see " System Fans " in "Installing System Options&quo[...]

a.  Turn off the system, including any attached peripherals, and disconnect the system from its electrical outlet. b.  Remove the cover (see " Removing the Cover "). c.  Lay the system on its right side. d.  Reinstall one of the expansion cards you removed in step13 (see " Installing an Expansion Card " in "I[...]

11.  Swap the memory module in the first memory connector with another of the same capacity (see " Installing Memory Modules " in "Installing System Options"). 12.  Stand the system upright. 13.  Install the cover (see " Installing the Cover "). 14.  Reconnect the system to its electrical outlet and turn th[...]

12.  Run the diskette drive tests in the system diagnostics to determine whether the diskette drive operates properly (see " Running the System Diagnostics ").  If the tests fail, continue to step13 . 13.  Turn off the system, including any attached peripherals, and disconnect the system from its electrical outlet. 14.  Rem[...]

2.  Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet. 3.  Remove the cover (see " Removing the Cover "). 4.  Lay the system on its right side. 5.  Ensure that the CD drive interface cable is properly connected between the drive and the system board.  To identify s[...]

7.  Lay the system on its right side. 8.  Ensure that the tape drive interface cable is properly connected between the drive and the system board.  To identify system board connectors, see FigureA - 3 . 9.  Ensure that a power cable is properly connected to the drive. 10.  Stand the system upright. 11.  Install the cover (see &[...]

 See the documentation for the tape drive for instructions on configuring the SCSI ID and enabling or disabling termination. 12.  Stand the system upright. 13.  Install the cover (see " Installing the Cover "). 14.  Reconnect the system to its electrical outlet and turn the system on, including any attached peripherals. 15. ?[...]

If the problem persists, see " Getting Help ."  Troubleshooting an IDE Hard Drive in a RAID Configuration  Problem l  Device driver error l  Hard - drive cables l  Device drivers  Action    1.  Run the hard drive tests in the system diagnostics (see " Running the System Diagnostics ").  For infor[...]

Problem l  Device driver error l  Hard - drive cables l  SCSI backplane board l  Device drivers  Action    1.  If the integrated SCSI host adapter is being used to control the SCSI hard drives, reboot the system and press <Ctrl><a> to enter the SCSI configuration utility program.  2.  Check that the prim[...]

   1.  Run the SCSI controllers test and the hard drive tests in the system diagnostics (see " Running the System Diagnostics ").  For information on testing the controller, see the SCSI or RAID controller's documentation.  If the tests fail, continue to step 2. 2.  Reboot the system and enter the SCSI configurat[...]

 Problem l  System message indicates a problem with the microprocessor l  Heat sink is not installed for the microprocessor l  Fan is not operating properly  Action   1.  Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet. 2.  Remove the cover (see " Removing[...]

9.  For each expansion card, perform the following steps: a.  Turn off the system, including any attached peripherals, and disconnect the system from its electrical outlet. b.  Remove the cover (see " Removing the Cover "). c.  Lay the system on its right side. d.  Reinstall one of the expansion cards you removed in step[...]

14.  Reconnect the system to its electrical outlet and turn the system on, including any attached peripherals. 15.  Enter the System Setup program, and change the configuration settings appropriate for your system (see "Using the System Setup Program" in your User's Guide ). 16.  Reboot the system.  If the problem persist[...]

Back to Contents Page  Installing System Options Dell™PowerEdge™1600SCSystemsInstallationandTroubleshootingGuide  System Fans  Redundant Power Supplies  Expansion Cards  Memory Modules  Microprocessors  System Battery  This section describes how to remove and install the following c[...]

 Installing the Front System Fan   1.  Insert the fan power cable into the fan bay and connect the fan power cable to the fan power connector on the chassis (see Figure6 - 1 ). 2.  Slide the fan into the system chassis (see Figure6 -1 ), being careful not to trap the power cable between the fan and chassis. 3.  Secure the fa[...]

  1.  Insert the four tabs on the fan bracket into the mounting holes in the back panel and slide the fan assembly downward about 1 cm (0.5 inch) until the fan bracket release tab snaps into place. 2.  Connect the fan power cable to the fan power connector on the system board.  To identify system board connectors, see FigureA - 3 [...]

 Expansion Cards  The system includes six expansion slots, configured as follows: l  Slots 1 and 2 are 64 - bit, 66 - MHz PCI slots (3.3 V). l  Slots 3 and 4 are 64 - bit, 100 - MHz PCI - X slots (3.3 V). l  Slots 5 and 6 are 32 - bit, 33 - MHz PCI slots (5 V).  All expansion slots accommodate full - length cards, except for slot [...]

7.  Connect any cables that should be attached to the card.  See the documentation that accompanied the card for information about its cable connections. 8.  Stand the system upright. 9.  Install the cover (see " Installing the Cover " in "Troubleshooting Your System"). 10.  Reconnect the system to its electrical [...]

Memory Modules  Thefourmemorymoduleconnectorsonthesystemboardcanaccommodatefrom128MBto4GBofregisteredmemorymodules.  Memory Upgrade Kits  System memory is upgradable to 4 GB by installing combinations of 128 - , 256 - , 512 - MB, and 1 - GB registered DDR SDRAM modules. You can pu[...]

 The system detects that the new memory does not match the system configuration information, which is stored in NVRAM. The monitor displays an error message that ends with the following words:  Press <F1> to continue; <F2> to enter System Setup 8.  Press <F2> to enter the System Setup program, and check the System Memory [...]

Removing Memory Modules   1.  Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet. 2.  Remove the cover (see " Removing the Cover " in "Troubleshooting Your System"). 3.  Lay the system on its right side. 4.  Locate the memory module connectors from whic[...]

7.  Remove the microprocessor fan and heat sink assembly (see Figure6 -5 ): a.  Press down on the release tabs on the heat - sink retention clips to release the clips from the retaining tabs on the ZIF socket. b.  Lift the assembly away from the microprocessor. Figure 6 - 5.RemovingtheMicroprocessorFanandHeatSink[...]

 13.  Install the microprocessor in the socket (see Figure6 -6 ).  14.  When the microprocessor is fully seated in the socket, rotate the socket release lever back down until it snaps into place, securing the microprocessor in the socket. 15.  Place the microprocessor fan and heat sink assembly on top of the microprocessor (see Fi[...]

 1.  Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet. 2.  Remove the cover (see " Removing the Cover " in "Troubleshooting Your System"). 3.  Lay the system on its right side.  See FigureA -3 to locate the system battery on the system board. 4.  I[...]

Back to Contents Page  Installing Drives Dell™PowerEdge™1600SCSystemsInstallationandTroubleshootingGuide   Your system can contain the following drives: l  Up to two externally accessible 5.25 - inch drives (typically CD drives or tape drives). A CD or other optical drive is standard in the first external drive [...]

 The 3.5 - inch diskette drive, 5.25 - inch devices, and non - hot - plug hard drives must connect to a DC power cable from the system power supply. (Hot - plug SCSI drives obtain their power from the optional SCSI backplane.)  IDE Configuration Information  The IDE subsystem provides two channels (primary and secondary). Each channel can [...]

 Configuring the Boot Drive  The drive or device from which the system boots is determined by the boot order specified in the System Setup program (see "Using the System Setup Program" in your User's Guide ). To boot the system from a hard drive or drive array, the drive(s) must be connected to the appropriate controller: l [...]

 1.  Connect the power cable and the interface cable to the diskette drive. 2.  Slide the diskette drive into the externally accessible drive bay (see Figure7 -1 ). 3.  Stand the system upright. 4.  Install the cover (see " Installing the Cover " in "Troubleshooting Your System"). 5.  Install the bezel (see [...]

 Installing the Front - Panel Drive Inserts   1.  Install the chassis drive insert by sliding the insert into the chassis until the tabs on the side of the insert snap into place (see Figure7 -2 ). 2.  Install the bezel drive insert by sliding the insert into the bezel until the tabs on the side of the insert snap into place. 3. ?[...]

8.  Connect a DC power cable connector to the drive's power input connector (see Figure7 - 3 ). 9.  Connect the interface cable to the drive (see Figure7 -3 ) and to the system board or controller card: l  Figure7 - 4 illustrates a common cable configuration for externally accessible IDE drives. l  Figure7 - 5 illustrat[...]

Figure 7 - 6. Connecting an SCSI Tape Drive to a SCSI Controller Card  10.  Ensure that all cables are firmly connected and arranged so that they will not catch on the computer covers or block airflow inside the system. 11.  If you removed the baffle in step9 , replace the baffle now (see " Installing the Baffle " in "Tro[...]

Use the following guidelines when installing hard drives: l  You should only use drives tested and approved for use in your system. l  You may need to use different programs than those provided with the operating system to partition and format a hard drive. See the hard drive's documentation for information on setting up the drive. l [...]

b.  Replace the four screws that secure the drive bay in the system. 8.  Connectallpowercablesandinterfacecablestotheharddrivesremaininginthedrivebay. 9.  Stand the system upright. 10.  Install the cover (see " Installing the Cover " in "Troubleshooting Your System"). 1[...]

Figure 7 - 9. Connecting Non - Hot - Plug SCSI Hard Drives to the Integrated SCSI Controller  Figure 7 - 10. Connecting Non - Hot - Plug SCSI Hard Drives to an Optional SCSI RAID Controller Card  Figure 7 - 11. Connecting IDE Hard Drives to an Optional IDE RAID Controller Card [...]

12.  Connect all power cables and interface cables to the other hard drives in the drive bay. 13.  Ensure that all cables are firmly connected and arranged so that they will not catch on the computer covers or block airflow inside the system. 14.  If you removed the baffle in step11 , replace the baffle now (see " Installing the Ba[...]

 Figure 7 - 13. Hot - Plug SCSI Hard Drives Connected to a RAID Controller Card   Removing a Hot - Plug Hard Drive  1.  Remove the bezel (see " Removing the Bezel " in "Troubleshooting Your System"). 2.  Take the hard drive offline and wait until the hard - drive indicator codes on the drive carrier signal that[...]

4.  Slide the hard drive out until it is free of the drive bay (see Figure7 - 14 ). 5.  Replace the bezel (see " Installing the Bezel " in "Troubleshooting Your System").  Installing a Hot - Plug Hard Drive  1.  Remove the bezel (see " Removing the Bezel " in "Troubleshooting Your System"). [...]

6.  Connect the interface cable to the card and to the drives.  See Figure7 - 10 , Figure7 - 12 , and the documentation that accompanied the card for information about cable connections between the drives and RAID card. 7.  Stand the system upright. 8.  Install the cover (see " Installing the Cover " in "Troubleshoo[...]

Back to Contents Page  Getting Help Dell™PowerEdge™1600SCSystemsInstallationandTroubleshootingGuide  Technical Assistance  Dell Enterprise Training and Certification  Problems With Your Order  Product Information  Returning Items for Warranty Repair or Credit  Before You Call  Co[...]

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 Dell'stechnicalsupportserviceisavailable24hoursaday,7daysaweek,toansweryourquestionsaboutDellhardware.Ourtechnicalsupportstaffuse computer - based diagnostics to provide fast, accurate answers.  To contact Dell's technical support service, see " Befo[...]

the computer. You may be asked to type some commands at the keyboard, relay detailed information during operations, or try other troubleshooting steps possible only at the computer system itself. Ensure that the system documentation is available.    Contacting Dell  To contact Dell electronically, you can access the following websites: [...]

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  Back to Contents Page   Trinidad/Tobago  General Support  1- 800 - 805 - 8035  Turks and Caicos Islands  General Support  toll - free:1 - 866 - 540 - 3355  U.K. (Bracknell)  International Access Code: 00  Country Code: 44  City Code: 1344  Website: support.euro.dell.com   Customer Care website[...]