Dell 2300 manual

www .dell.com | support.dell.com Dell™ Dimension™ 2300 video connector parallel connector keyboard connector USB 2.0 connectors (4) microphone connector line-in connector line-out connector mouse connector serial connector PCI card slots voltage selection switc h power connector CD or DVD drive activity light CD or DVD headphone connector CD or[...]

Hints, Notices, and Cautions HINT : A HINT indicates important inform ation that helps you make better use of your computer . NOTICE: A NOTICE indicates either potenti a l damage to hardware or loss of data and tells you how to avoid the problem. CAUTION: A CAUTION indi cates a potential for property damage, personal injury , or death. Abbreviation[...]

Contents 3 Contents CAUTION: Safety Instructions . . . . . . . . . . . . . . . . . . . 7 General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 When Using Y our Comp uter . . . . . . . . . . . . . . . . . . . . 9 When Working Inside Y our Computer . . . . . . . . . . . . . . 10 Protecting Against Electrostatic Discharge . . . . . . . .[...]

4 Contents T urning Off the Computer . . . . . . . . . . . . . . . . . . . . . 27 2 Solving Problems Finding Solutions . . . . . . . . . . . . . . . . . . . . . . . . . 30 Finding Help Information . . . . . . . . . . . . . . . . . . . . . 32 Battery Problems . . . . . . . . . . . . . . . . . . . . . . . . . 32 Drive Problems . . . . . . . . . . . .[...]

Contents 5 Scanner Problems . . . . . . . . . . . . . . . . . . . . . . . . . 47 Sound and Speaker Problems . . . . . . . . . . . . . . . . . . . 48 No sound from speakers . . . . . . . . . . . . . . . . . . . . . 48 No sound from headphones . . . . . . . . . . . . . . . . . . . 49 Video and Monitor Problems . . . . . . . . . . . . . . . . . . . . [...]

6 Contents Adding a Second CD or DVD Drive . . . . . . . . . . . . . . . . 74 Adding Memory . . . . . . . . . . . . . . . . . . . . . . . . . . 80 Replacing the Com puter Cover . . . . . . . . . . . . . . . . . . 82 5 Appendix Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . 84 Standard Settings . . . . . . . . . . . . . . . . .[...]

CAUTION: Safety Instr uctions 7 CAUTION: Safety Instructions Use the following safe ty guidelines to help ensur e your own personal safety and to help protect your computer and working envi ronment from potential damage. General • Do not attempt to service the computer yourself unless you ar e a trained service technician. Always follow instal la[...]

8 CAUTION: Safety Instructions www .dell.com | support.dell.com • T o avoid shorting out your computer when disconnecting a network cable, first unplug the cable from the network adapter on the ba ck of your computer , and then from the network jack. When r econnecting a network ca ble to your computer , first plug the cable into the network jack[...]

When Using Y our Computer 9 When Using Y our Computer As you use your computer , observe th e following safe- handling guidelin es. CA UTION: Do not oper ate your comp uter with any cover(s) (including computer covers, bezels , filler br ackets, front-panel inse rts, and so on) removed. • Y our com puter is equipped with one of the following: –[...]

10 When Using Y our Computer www .dell.com | support.dell.com When W orking Inside Y our Computer Befor e you open the computer cover , perform the following steps in the sequence indicat ed. CAUTION: Do not attempt to service the computer yourself, except as explained in your online Dell™ do cumentation or otherwise provi ded to you. Always foll[...]

When Using Y our Computer 11 • Handle components and cards with car e. Do not touch the components or contacts on a card. Hold a car d by its edges or by its me tal mounting bracket. Hold a component such as a microprocessor chip by its edges, not by its pins. CAUTION: There is a danger of a new batter y ex ploding if it is incorrectly installed.[...]

12 When Using Y our Computer www .dell.com | support.dell.com Battery Disposal Y our computer uses a lithium coin-cell battery . The lithium coin-cell battery is a long-life battery , and it is very po ssible that you will never need to r e place it. However , should you need to repl ace it, see "Replacing the B attery" on page 90. Do not[...]

Finding Information for Y our Computer 13 Finding Information for Y our Computer What Are Y ou L ooking F or? Find it Here • A diagnostic program for my computer • Drivers for my computer • My computer documentation •M y d e v i c e d o c u m e n t a t i o n Res ou rc e CD Y ou can use this CD to access documentation and r einstall drivers [...]

14 Finding Information for Y our Computer www .dell.com | support.dell.com • How to reinstall my operating system Operating Syste m CD If you reinstall your operating syst em, use the ResourceCD to r einstall drivers for the devices that came with your computer (see page 59). • Latest drivers for my computer • Answers to technical service and[...]

Finding Information for Y our Computer 15 • How to set up my computer Setup diagram • Tips on using W indows • How to clean my computer • How to use my mouse and keyboar d T ell Me How help fi le 1 Click the Start button, and then click Help and Support . 2 Click User and system guides , and then click User ’s gu ides . 3 Click Te l l M e[...]

16 Finding Information for Y our Computer www .dell.com | support.dell.com[...]

1 SECTION 1 Setting Up and Using Y our Computer Setting Up a Printer T ransfer ring Information to a New Computer Setting Up a Home and Office Network Connecting to the Internet Copying CDs T ur ning Off the Computer[...]

18 Setting Up and Using Y our Computer www .dell.com | support.dell.com Setting Up a Printer NOTICE: Complete the operating system setu p before you connect a printer to the computer . See the documentation that came with the printer for set up information, including how to: • Obtain and install updated drivers • Connect the printer to the comp[...]

Setting Up and Using Y our Computer 19 4 T urn on the printer and then turn on the computer . If the Add New Hardware Wizard window appears, click Cancel . 5 Install the printer driver if nece ssary . See the documentation that came with your printer . Connecting a USB Printer HINT : Y ou can connect USB devices while the computer is turned on. 1 C[...]

20 Setting Up and Using Y our Computer www .dell.com | support.dell.com T ransferring Information to a New Computer W indows XP provides a F iles and Setti ngs T ransfer Wizar d to mo ve data, such as e-mails, window si zes, tool bar settings, and Internet bookmarks from one computer to another . F irst you co llect the data fro m the source comput[...]

Setting Up and Using Y our Computer 21 T o transfer information to a new computer : HINT : The CD that you need to place in your CD or DVD drive is title d Operating System . 1 Click the Start button, point to All P rog rams → Accessories → System To o l s , and then click F iles and Settings Tr a n s f e r W i z a r d . 2 On the welcome screen[...]

22 Setting Up and Using Y our Computer www .dell.com | support.dell.com Network Setup Wizard W indows XP provides a Network Setu p W izard to guide you through the process of sharing fil es, printers, or an Internet connection between computers in a home or small office . 1 Click the Start button, point to All P rograms → Accessories → Communic[...]

Setting Up and Using Y our Computer 23 Setting Up Y our Internet Connection T o set up an America Online or DellNet by MSN connection: 1 Save any work i n progre ss and close al l open prog rams. 2 Double-click the MSN Explorer or AOL icon on the W indows ® desktop. 3 F ollow the instructions on the scr een to complete the setup. If you do not hav[...]

24 Setting Up and Using Y our Computer www .dell.com | support.dell.com If you are having problems connectin g to the Internet, see "Internet, Modem, and E-Mail P roblems" on pa ge 35. If you cannot connect to the Internet but have successfully connected in the past, the IS P might have a service ou tage. Contact your ISP to check the ser[...]

Setting Up and Using Y our Computer 25 Using Easy CD Creator Basic See the Easy CD Creator Basic docume ntation for instructions on how to use the program, information about di ff ere nt reco rdi ng tec hn iq ue s, a nd CD media limitations. The Easy CD Creato r Basic documentation is located in the Microsoft ® Wi n d o w s ® XP Help and Support [...]

26 Setting Up and Using Y our Computer www .dell.com | support.dell.com • Do not burn a blank CD-R or CD-R W disc to its maximum capacity ; for example, do not copy a 650-MB file to a 650-MB blank CD . The CD-RW drive needs 1 or 2 MB of the blank CD to finalize the rec ord ing . • Use a blank CD-R W disc to practice CD r ecor ding until yo u ar[...]

Setting Up and Using Y our Computer 27 HINT : Yo u m u s t u s e CD-R discs to burn music CDs that you want to play in regular stereos. CD-RW discs do not play in most home or car stereos. 6 Insert a blank CD into the CD -R W drive and close the tray . The recor ding starts automatical ly . 7 After the recor ding completes, click OK . T u rning Off[...]

28 Setting Up and Using Y our Computer www .dell.com | support.dell.com[...]

2 SECTION 2 Solving Problems Finding Solutions Finding Help Information Battery Problems Drive Problems E-Mail, Modem, and Internet Problems Error Messages General Problems Keyboard Problems Mouse Problems Network Problems Po w e r Pr o b l e m s Printer Problems Scanner Problems Sound and Speaker Problems Video and Monitor Problems[...]

30 Solving P roblems www .dell.com | support.dell.com Finding Solutions Sometimes it’s difficult to figure out where to go for answers. Use this chart to help you quickly find the answers to your questions. See page 44. See page 37. Get technical assistance from Dell. See page 93. Press a key or move the mouse. See the Te l l M e H o w help file [...]

Solving P roblems 31 See page 50. See page 48. See page 46. See page 35. See page 42. See page 41. See page 33. See page 43. See page 38. See page 47. See page 37. See page 35. See page 35. See page 38.[...]

32 Solving P roblems www .dell.com | support.dell.com Finding Help Information Batter y Problems CA UTION: There is a da nger of a new battery exploding if it is incorrectly installed. R eplace the batter y only with the same or equivalent type recommended by the manufa cturer . Discard used batteries according to the manufacturer's instructio[...]

Solving P roblems 33 Drive Problems Floppy drive problems NOTICE: Do not attempt to clean drive heads with a swab. Y ou may accidentally misalign the heads, which can render the drive inoperable . E NSURE THAT W INDOWS ® RECOGNIZES THE DRIVE — Click the Start button and click My Computer . If the floppy drive is not listed, perform a full scan w[...]

34 Solving P roblems www .dell.com | support.dell.com CD drive problems HINT : High-speed CD drive vibration is normal and may cause noise. This does not indicate a defect in the drive or the C D. Problems writing to a CD-RW drive A DJUST THE W INDO WS VOLUME CONTROL — Click the spe aker icon in the lower -right corner of your screen. • Ensure [...]

Solving P roblems 35 DVD drive problems HINT : Because of different regions worldwide and different disc formats, not all DVD titles work in all DVD drives. Hard drive problems E-Mail, Modem, and Internet Problems HINT : Connect the modem to an analog telephone jac k only . The modem does not operate while it is connected to a digital telephone net[...]

36 Solving P roblems www .dell.com | support.dell.com C ONNECT THE MODEM DIREC TLY TO THE TELEPHONE WALL JACK — If you have other telephone devices sharing the line, such as an answering machine, fax machine, sur g e protector , or line splitter , then bypass them and use the telephone to connect the modem dir ectly to the tele phone wall jack. U[...]

Solving P roblems 37 Error Messages E NSURE THAT YOU ARE CONNECTED TO THE I NTERNET — W ith the Outlook Expr ess e-mail program open, click Fi l e . If W ork Offline has a checkmark next to it, click the checkmark to remove it an d connect to the Internet. E NSURE THAT YOU HAVE SUBSCRIBED TO AN I NTERNET SER VICE PROVIDER — Contact an Internet [...]

38 Solving P roblems www .dell.com | support.dell.com General Problems The computer stops responding A program stops responding N OT ENOUGH MEMOR Y OR RESOURCES . C LOSE SOME PROGRAMS AND TRY AGAIN — Y ou have too many programs open. Close all windows and open the program that you want to use. In some cases, you might have to restart your compute[...]

Solving P roblems 39 A program crashes repeated ly HINT : Sof tware usually includes installation instr uctions in its documentation or on a floppy disk or CD. A program is designed for an earlier Windows operating system A solid blue screen appears Other software problems C HECK THE SOFTWARE DOCUMENTATION — Many softwar e manufactur ers maintain[...]

40 Solving P roblems www .dell.com | support.dell.com Other technical problems E NSURE THAT YOU HAVE NOT MADE AN ERROR WHILE ENTERING DATA — See the program documentation to make sure that the values or characters you are entering ar e valid. C HECK FOR VIRUSES — Use a virus-scanning program to check the hard drive, floppy disks, or CDs. R ESTA[...]

Solving P roblems 41 General hardware problems If your computer exhibits one or more of the following symptoms, a device conflict may exist: • Y our computer locks up, particular ly while using a specifi c device. • A re cently added device does not work. • A soun d car d emits n oise or d emonstrate s other pr oblems. • Unintelligible char[...]

42 Solving P roblems www .dell.com | support.dell.com Mouse Problems C HECK THE KEYBOARD CABLE — • Ensure that the keyboar d cable is firmly connected to the computer . • Shut down the computer (see page 27), reconnect the keyboar d cable as shown on the setup diagram for your computer , and then r estart the computer . • Ensure that the ke[...]

Solving P roblems 43 Network Problems I F YOU CONNECTED THE MOUSE AFTER TURNING ON THE COMPUTER , REMOVE THE POWER CABLE , AND THEN RECONNECT THE MOUSE CABLE — If the mouse is conne cted after the power is turned on, the mouse appears to be nonfunctional. T o make the mouse function properly : 1 While your computer is on, remove the power cable f[...]

44 Solving P roblems www .dell.com | support.dell.com Po we r P r o b l em s CAUTION: Before yo u begin any of the procedures in this section, follow the sa fety ins tructions on page 7. C HECK THE NETWORK LIGHTS ON THE BACK OF THE COMPUTER — No light indicates that there is no network communicat ion. T ry replacing the network cable. R ESTART TH[...]

Solving P roblems 45 I F THE POWER LIGHT IS OFF — The computer is either turned off or is not rece iving power . • Ensure that the power cable is firmly inserted into both the power connector on the back of the computer and the electrical outlet. • If the computer is plugged into a power strip, ensure that th e power strip is plugged into an [...]

46 Solving P roblems www .dell.com | support.dell.com Printer Problems HINT : Dell does not cover the printer ’s warranty . If you need technical assistance for your printer , call the printer ’s manufacturer . See the printer documentation for the correct phone number . C HECK THE PRINTER DOCUMENTATION — See the prin ter documentation for se[...]

Solving P roblems 47 Scanner Problems HINT : Dell does not cover the scanner ’s warranty . If you need technical assistance for your scanner , call the scanner ’s manufacturer . See the scanner documentation for the correct phone number . C HECK THE SCANNER DOCU MENTATION — See the scanner documentation for setup and troubleshooting informati[...]

48 Solving P roblems www .dell.com | support.dell.com Sound and Speaker Problems No sound from speakers HINT : The volume control in some MP3 players overrides the Windows ® volume setting. If you have been listening to MP3 songs, ensure that you did not turn the player volume down or off . C HECK THE SPEAKER CABLE CONNECTIONS — E nsure tha t th[...]

Solving P roblems 49 No sound from headphones T EST THE ELECTRIC AL OUTLET — Ensure t hat the electrical outle t is working by testing it with another device, such a s a lamp. E LIMINATE POSSIBLE INTERFERENCE — T urn off nearby fans, fluorescent lights, or halogen lamps to check for interference . R UN THE SPEAKER DIAGNOSTICS — Some speak er [...]

50 Solving P roblems www .dell.com | support.dell.com Video and Monitor Problems If the screen is blank HINT : See the monitor documentation for troubleshooting procedures. D ISABLE DIGITAL MODE — Y our headphones do not work if the CD drive is operating in digital mode. T o disable digital mode: 1 Click the Start button, click Control P anel , a[...]

Solving P roblems 51 If the screen is difficult to read S WAP THE POWER CABLES — Swap the computer and monitor power cables to determine if th e power cable is defective. T EST THE VIDEO EX TEN SI ON CABLE ( IF USED )— If you are using a video extension cable and r e moving the ca ble solves the problem, the cable is defective. T EST ANOTHER MO[...]

52 Solving P roblems www .dell.com | support.dell.com[...]

3 SECTION 3 Advanced T roubleshooting Using System R estore Drivers R esolving Sof tware and Hardware Incompatibilities R einstalling Windows ® XP[...]

54 Advanced T roubleshooting www .dell.com | support.dell.com Using System R estore The Microsoft ® Wi n d o w s ® XP op erating system provides System Restore to allow you to return your computer to an earlier operating state (without affecting data files) if changes to th e ha rdwa re, so ftw are , o r o the r s ys tem settings have left the co[...]

Advanced T roubleshooting 55 4 Select a r estore point, and then click Next . If a calendar date has only one restor e point, then that re store point is automatically selected. If two or more restor e points are available , click the restor e point that you pref er . 5 Click Next . The Res to ra ti on Co mp le te scr een appears a fter System Rest[...]

56 Advanced T roubleshooting www .dell.com | support.dell.com Drivers What Is a Driver? A driver is a program that controls a device such as a printer , mouse, or key bo ard. Al l d ev ice s re qui re a dr ive r p ro gra m. A driver acts like a translat or betwee n the device and the programs that use the device. Each device has its own se t of spe[...]

Advanced T roubleshooting 57 Re installing drivers NOTICE: The Dell Support website and your Dell Dimension R esourceCD provide approved drivers for Dell™ computers. If you install drivers obtained from other sources, your comp uter might not work correctly . Using Windows XP Device Driver Rollback If a problem occurs on your computer after you i[...]

58 Advanced T roubleshooting www .dell.com | support.dell.com 2 When the ResourceCD instal lation program starts, follow the prompts on the screen. 3 When the InstallShield Wizard Complete window appears, remove the ResourceCD and click Fi n i s h to restart the c omputer . 4 When you see the W indows desktop, re insert the ResourceCD into the CD o[...]

Advanced T roubleshooting 59 6 Double-click the malfunction ing device type in the Device Manager list. 7 Double-click the icon f or the specific device in the e xpanded list. The Pr o p e rt i e s window appears. 8 Resolve any IRQ conflicts, as described in step 5. If an IRQ conflict exists, the Device status ar ea in the Pr o pe r t i e s window [...]

60 Advanced T roubleshooting www .dell.com | support.dell.com NOTICE: The Operating System CD provides options for reinstalling Windows XP . The options can over write files and po ssibly affect progra ms installed on your hard drive. Therefore, do not rein stall Windows XP unl ess instr ucted to do so by a Dell technical support representative. NO[...]

Advanced T roubleshooting 61 5 P ress <Enter> to select the high lighted partition (recommended), and then follow the instructions on the screen. HINT : The time required to complete the setup depends on the size of the hard drive and the speed of your computer . Y ou can step away from the computer at this ti me if you need to do so. The Wi [...]

62 Advanced T roubleshooting www .dell.com | support.dell.com Completing the Operating System Setup When the computer rest arts, you will see the fol lowing message : Press any key to boot from the CD . Do not press any key when this message appears. 1 When the W el come to Micro soft scr een appears, click Next . 2 When the How will this computer [...]

4 SECTION 4 Adding P arts Front and Back View of the Computer R emoving the Computer Cover Looking Inside Y our Computer Adding Cards Adding a Second CD or DVD Drive Adding Memor y R eplacing the Computer Cover[...]

64 Adding P arts www .dell.com | support.dell.com F ront and Back View of the Computer Fr on t V i ew 1 11 2 9 3 4 7 10 8 6 5 12 1 CD or DVD drive activity light The drive activity light is on when the computer reads data from the CD or DVD drive. 2 CD or D VD eject button P ress this button to eject your CD from the CD or DVD drive. 3 floppy drive[...]

Adding P arts 65 6 USB 2.0 connectors (2) F or quick connections, Dell recommends using the front USB connectors for USB devices such as digital cameras, gaming controllers, and scanners. Use the back- panel USB connectors for USB mouse and k eyboard connections. 7 power button Pr ess the power button to turn on the computer . NOTICE: T o tur n off[...]

66 Adding P arts www .dell.com | support.dell.com Back View 8 9 10 4 5 6 7 1 2 3 11 12 1 mouse connector Plug your comput er ’s PS/2 mouse into the gr een mouse connector . T urn off the computer and any attached devices before you conn ect a mouse to the computer . 2 serial connector Connect a serial device, such as a handheld device, to the ser[...]

Adding P arts 67 R emoving the Computer Cover CAUTION: Before you begin any of the procedures in this sec tion, follow the safety instructions on page 7. CAUTION: T o guard against elec trical shock, always unplug your computer from the electrical o utlet before opening the cover . 1 Shut down the computer (see p age 27). NOTICE: T o disconnect a n[...]

68 Adding P arts www .dell.com | support.dell.com 7 Place the computer cover on a level surfa ce. thumbscrew computer cover cover button[...]

Adding P arts 69 L ooking Inside Y our Computer CAUTION: Before you begin any of the procedures in this section, follow the safety instructions on page 7. CAUTION: T o guard against electri cal shock, alwa ys unplug your computer from the electrical outlet be fore opening the comput er cover . hard drive power supply system board floppy drive CD dr[...]

70 Adding P arts www .dell.com | support.dell.com System Board memor y module connectors floppy drive connector CD drive connector main power connector microprocessor connector fan connector CD audio connector back of computer 12- V power connector hard d rive connector batter y socket control panel connector password jumper PCI card slots (4) CMOS[...]

Adding P arts 71 Adding Cards CAUTION: Before you begin any of the procedures in this section, follow the safety instructions on page 7. CAUTION: T o guard against electri cal shock, alwa ys unplug your computer from the electrical outlet be fore opening the comput er cover . The computer ’s card connectors allow you to install different types of[...]

72 Adding P arts www .dell.com | support.dell.com CA UTION: Some netwo rk adapte rs automatically start the computer when they are connected to a network. T o guard against electrical shock, be sure to unplug your computer from its electrical outlet before installing any cards. 6 Align the cutout on the bottom of the car d with the crossbar in the [...]

Adding P arts 73 7 Secure the fill er brack et onto the end of the car d with the screw you removed in step 5. 8 Connect any cables requir ed for th e card as described in the car d documentation. NOTICE: Do not route card cables over or b ehind the card s. Cables routed over the car ds can cause da mage to the equipment. 9 Replace the computer cov[...]

74 Adding P arts www .dell.com | support.dell.com Adding a Second CD or DVD Drive CAUTION: Before you begin any of the procedures in this section, follow the sa fety ins tructions on page 7. CAUTION: T o guard against electrical shock, always unplug your computer from the electric al outlet before opening the cover . HINT : Drives sold by Dell come[...]

Adding P arts 75 5 Release and remove the front panel: a P ush the r elease lever to release the top tab. b Reach inside the computer and push the bottom tab towar ds you to release it (t he middle tab r eleases automatically). c Rotate the front panel to separa te it from the side hinges. top tab front panel release leve r middle tab bottom tab si[...]

76 Adding P arts www .dell.com | support.dell.com 6 P ull the two front-panel ta bs toward s you, and then push out the front- panel insert. tabs (2) insert[...]

Adding P arts 77 7 Reach insid e the compute r and push the meta l plate towar ds you so that it snaps off of the computer or insert a small scr ewdriver inside one of the holes on the front of the metal plate and pry it towar ds you until it snaps off. 8 Ensure that the jumper setting on th e new drive is set for "cable select" (see the [...]

78 Adding P arts www .dell.com | support.dell.com HINT : Some computers come with only two extra alignment scre ws; others come with four . Y ou only need two alignment screws for this procedure. 10 Gently slide the drive into place. 11 Once the drive is in place, apply pr essur e to ensure the drive is fully seated. 12 Use the securing scr ew th a[...]

Adding P arts 79 16 Reattach the front panel to the side hinges, and then rotate the panel until it snaps onto the front of the computer . 17 Replace the computer cover (see page 82). NOTICE: T o connect a network cable, firs t plug the cable into the network wall jack and then plug it into the computer . 18 Connect your computer and devices to ele[...]

80 Adding P arts www .dell.com | support.dell.com Adding Memor y CAUTION: Before yo u begin any of the procedures in this section, follow the sa fety ins tructions on page 7. CA UTION: T o guard against electr ical shock, alwa ys unplu g your computer from the elec trical outl et before opening the computer cover . Y ou can increase your co mputer [...]

Adding P arts 81 8 Align the notches on the bottom of the module with the crossbars in the connector . NOTICE: T o avoid breaking the memor y module, do not press near the middle of the module. 9 Insert the module straight down into the connector , ensuring that it fits into the vertical guides at each end of the connector . Pr ess firmly on the en[...]

82 Adding P arts www .dell.com | support.dell.com 12 Click the Start button, right-click My Computer , and then click Pr o pe r t i e s . 13 Click the General tab. 14 T o verify tha t the memory i s installed correctly , che ck the amount of memory (RAM) list ed. R eplacing the Computer Cover 1 Ensure that all cables are connected, and fold cables [...]

5 SECTION 5 Appendix Specifications Standard Settings Clearing Forgotten P asswords R eplacing the Batter y Dell T echnical Support P olicy (U.S. Only) Contacting Dell R egulator y Notices Limited Wa rranties and R e turn Policy[...]

84 Appendix www .dell.com | support.dell.com Specifications Microprocessor Microprocessor type Intel ® Pe n t i u m ® or Celeron ® L1 cache 8 KB first-level (P entium 4); 32 KB (16-KB data cache; 16-KB instruction cache) (Celeron). L2 cache 256- or 512-KB (displayed in the system setup program) pipelined-burst, eight-way set associative, write-b[...]

Appendix 85 Memory Architecture SDRAM Memory connectors two Memory capacities 128-, 256-, or 512-MB Minimum memory 128 MB Maximum memory 1 GB Memory type PC133 SDRA M (non-ECC) Drives Externally accessible two 5.25-inch bays one 3.5-inch bay Internally accessible one bay for 1-inch–high IDE hard drive Ports and Connectors Externally accessible: S[...]

86 Appendix www .dell.com | support.dell.com Audio Aud io co ntr ol le r In te gra te d AC 97 Controls and Lights P ower control push button F ront-panel power light solid green for pow er -on state; blinking gr een for standby state Hard-drive access light green Pow er DC power supply : W a ttage 200 W Heat dissipation 682 BTU (fully-loaded comput[...]

Appendix 87 Standard Settings The system setup program contains the standard settings for your computer . NOTICE: Unless you are an expert comput er user , don’t change the settings for this program. Certain changes might m ake your computer work incorrectly . See the following figure for an example of the Main prog ram scr een. Environmental T e[...]

88 Appendix www .dell.com | support.dell.com Viewing Settings 1 T urn on (or restart) your computer . 2 When the blue DELL™ logo appears, press <F2> immediately . If you wait too long and the operatin g system logo appe ars, continue to wait until you see the Microsoft ® Wi n d o w s ® desktop. Then shut down your computer and try again. [...]

Appendix 89 – Security provides indications and setting s for user and setup passwords. – Po w e r provides settings for system power management features. – Boot provides information about how the computer starts. – Exit provides se lections for saving and loadin g the program settings. • The left side lists configuratio n options and the[...]

90 Appendix www .dell.com | support.dell.com 6 Replace the computer cover (see page 82). 7 Connect your computer and devices to electrical outlets, and turn them on. 8 After the Microsoft W indows desktop appears on your computer , shut down the computer (see page 27). NOTICE: T o disconnect a network cable, first unplug the cable from your compute[...]

Appendix 91 1 Record all the scr eens in the system setup program (see page 87) so that you can restor e the correct se ttings when your perform step 7. 2 Open the computer cover (see page 67). 3 Locate the battery sock et BA TTER Y (see page 70). 4 Remove the battery by carefully prying it out of its sock et with your fingers or with a blunt, nonc[...]

92 Appendix www .dell.com | support.dell.com Dell T echnical Support P olicy (U.S. Only) T echnician-assisted te chnical support requires the cooperation and participation of the customer in th e troubleshooting process and provides for restoration of the operating system, application softwar e, and hardwar e drivers to the original de fault config[...]

Appendix 93 Definition of "Third-Party" Software and P eripherals Third-party softwar e and peripherals in clude any peripheral, accessory , or application software sold by Dell not under the Dell brand (printers, scanners, cameras, games, and so on). Support for all third-party softwar e and peripherals is provided by the or iginal manuf[...]

94 Appendix www .dell.com | support.dell.com Austral ia (Sydney) International Access Code: 0011 Country Code: 61 City Code: 2 E-mail (Australia): au_tech_support@dell.com E-mail (New Zealand): nz_tech_support@dell.com Home and Small Business 1-300-65-55-33 Government and Business toll-free: 1-800-633 -559 P refer red Accounts Division (P AD) toll-[...]

Appendix 95 Bermuda General Support 1-800-342-0671 Bolivia General Support toll-free: 800-10-0238 Brazil International Access Code: 00 Country Code: 55 City Code: 51 We b s i t e : ww w . dell.com/br Customer Support, T echnical Support 0800 90 3355 T ech Support F ax 51 481 5470 Customer Care F ax 51 481 5480 Sales 0800 90 3390 British V irgin Isl[...]

96 Appendix www .dell.com | support.dell.com China (Xiamen) Country Code: 86 City Code: 592 T ech Support website: support.ap.dell.com/china T ech Support E-mail: cn_s upport@dell.com T ech Support F ax 818 1350 Home and Small Business T echnical Support toll-fr ee: 800 858 2437 Corporate Accounts T echnical Support toll-free: 8 00 858 2333 Custome[...]

Appendix 97 Denmark (Copenhagen) International Access Code: 00 Country Code: 45 We b s i t e : support.euro.dell.com E-mail Support (portable computers): den_nbk_support@dell.com E-mail Support (desktop computers): den_support@dell.com E-mail Support (servers): Nordic_server_support@dell.com T echnical Support 7023 0182 Customer Care (Relational) 7[...]

98 Appendix www .dell.com | support.dell.com F ra nce (P aris) (Montpe llier) International Access Code: 00 Country Code: 33 City Codes: (1) (4) We b s i t e : support.euro.dell.com E-mail: support.euro .dell.com/fr/fr/emaildell/ Home and Small Business T echnical Support 0825 387 270 Customer Care 0825 823 833 Switchboard 0825 004 700 Switchboard [...]

Appendix 99 Hong Kong International Access Code: 001 Country Code: 852 T echnical Support (Dimension™ and Inspiron™) 296 93188 T echnical Support (OptiPlex™, Latitude™, and Dell P recision™) 296 93191 Customer Service (non-technical, post-sales issues) 800 93 8291 T ransaction Sales toll-fr ee: 800 96 4109 Large Corporate Accounts HK toll[...]

100 Appendix www .dell.com | support.dell.com Italy (Milan) International Access Code: 00 Country Code: 39 City Code: 02 We b s i t e : support.euro.dell.com E-mail: support.euro .dell.c om/it/it/emaildell/ Home and Small Business T echnical Support 02 577 826 90 Customer Care 02 696 821 14 F ax 02 696 821 13 Switchboard 02 696 821 12 Corporate T e[...]

Appendix 101 Japan (Kawasaki) International Access Code: 001 Country Code: 81 City Code: 44 We b s i t e : sup port.jp.dell.com T echnical Support (servers) toll-free: 0120-1984-98 T echnical Support outside of Japan (servers) 81-44-556-4162 T echnical Support (Dimension™ and Inspiron™) toll-free: 0120-1982-26 T echnical Support outside of Japa[...]

102 Appendix www .dell.com | support.dell.com Latin America Customer T echnical Support (Austin, T exas, U.S.A.) 512 728-4093 Customer Service (A ustin, T exas, U.S.A.) 512 728-3619 F ax (T echnical Support and Customer Service) (Austin, T exas, U.S.A.) 512 728-3883 Sales (Austin, T exas, U.S.A.) 512 728-4397 SalesF ax (Austin, T exas, U.S.A.) 512 [...]

Appendix 103 Mexico International Access Code: 00 Country Code: 52 Customer T echnical Support 001-877-384-8979 or 001-877-269-3383 Sales 50-81-8800 or 01-800-888-3355 Customer Service 001-877-384-8979 or 001-877-269-3383 Main 50-81-8800 or 01-800-888-3355 Montserrat General Support toll-free: 1-866-278-6822 Netherlands Antilles General Support 001[...]

104 Appendix www .dell.com | support.dell.com Norway (Lysaker) International Access Code: 00 Country Code: 47 We b s i t e : support.euro.dell.com E-mail Support (portable computers): nor_nbk_support@dell.com E-mail Support (desktop computers): nor_support@dell.com E-mail Support (servers): nordic_server_support@dell.com T echnical Support 671 1688[...]

Appendix 105 Pue rto Ri co General Support 1-800-805-7545 St. Kitts and Nevis General Support toll-free: 1-877-441-4731 St. Lucia General Support 1-800-882-1521 St. V incen t and the Grena dines General Support toll-free: 1-877-270-4609 Singapore (Singapore) International Access Code: 005 Country Code: 65 T echnical Support toll-free: 800 6011 051 [...]

106 Appendix www .dell.com | support.dell.com Sweden (Upplands V asby) International Access Code: 00 Country Code: 46 City Code: 8 We b s i t e : support.euro.dell.com E-mail: swe_support@dell.com E-mail Support for Latitude and Inspiron: Swe-nbk_kats@dell.com E-mail Support for OptiPlex: Swe_kats@dell.com E-mail Support for Servers: Nordic_server_[...]

Appendix 107 Thailand International Access Code: 001 Country Code: 66 T echnical Support toll-fr ee: 0880 060 07 Customer Service (P enang, Malaysia) 604 633 4949 Sales toll-fr ee: 0880 060 09 T rinidad/T obago General Support 1-800-805-8035 T urks and Caicos Islands General Support toll-free: 1-866-540-3355 U.K. (Bracknell) International Access Co[...]

108 Appendix www .dell.com | support.dell.com U.S.A. (Austi n, T exas) International Access Code: 011 Country Code: 1 Automated Or der-Status Service toll-free: 1-800-433-9014 AutoT ech (portable and desktop computers) toll-free: 1-800-247-9362 Consumer (Home and Home Office) Customer T echnical Support toll-free: 1-800-624-9896 Customer Service to[...]

Appendix 109 Re turning Items for Warranty R epair or Credit P r epare al l items being returned, whether for r epair or credit, as follows: 1 Call Dell to obta in an authorization number , and write it clear ly and prominently on the outside of the box. 2 Include a copy of the invoice and a letter describing the reason for the return. 3 Include an[...]

110 Appendix www .dell.com | support.dell.com Electromagnetic Compatibility (EM C) is the ability of items of electronic equipment to function properly toge ther in th e electronic environment. While this comput er system has been designed and determin ed to be compliant with regulatory agenc y limits for EMI, ther e is no guarantee that interferen[...]

Appendix 111 NOM Information (Mexico Only) The following information is provided on the device(s) described in this document in compliance with the requir ements of the official Me xican standards (NOM): Exporter: Dell Co mputer Corporation One Dell W ay Round Rock, TX 78682 512-338-4400 Importer: Dell Computer de México , S.A. de C.V . P aseo de [...]

112 Appendix www .dell.com | support.dell.com[...]

Appendix 113 Limited W a rranties and Return P olicy Dell-branded hardware products purchased in the U.S. or Canad a come with either a 90 -day , one-year , two-year , three-year , o r four -year (U.S. only) limited w arranty . T o determine which warran ty you purchased, see the Dell invoice that ac companied your comp uter . The following sect io[...]

114 Appendix www .dell.com | support.dell.com WE DO NOT ACCEPT LIABILITY BEY OND THE REMEDIES PRO VIDED FOR IN THIS LIMITED W ARR ANTY OR FOR CONSEQUENTIAL OR INCI DENT AL D AMAGES, INCL UDING, WITHOUT LIMIT A TION, ANY LIABIL TY FOR THIRD P AR TY CLAIMS AGAINST Y OU FOR DAMA GES, FOR PRODUCTS NOT BEING A V AILABLE FOR USE, OR FOR LOST D AT A OR LO[...]

Appendix 115 When you contact us, we will issue a Return Material Authorization Number for you to include with your return. Y ou must return the products to us in their original or equivalent packagin g, pr epay shipping charges, and insure the shipment or accept the risk if the product is lost or damaged in shipment. W e will return the repaired o[...]

116 Appendix www .dell.com | support.dell.com (including, to the full extent permitted by appl icable law , re lationships with third par ties), Dell's advertising, or any related purchase SHALL BE RESOL VED EXCL USIVEL Y AND FINALL Y B Y BINDING ARBITR A TION ADMINISTERED B Y THE NA TIONAL ARBITRA TION FORUM (NAF) under i ts Code of Procedure[...]

Appendix 117 T o return products, call Dell customer service to receive a Credit Return Authorizatio n Number within the return policy period applicable to the product yo u want to return. Y ou must obtain a Cr edit Return Authorization Number in order to return the product. See "Getti ng Help" or "Contacting De ll" in y our com[...]

118 Appendix www .dell.com | support.dell.com DELL MAKES NO EXPRESS W ARRANTIES OR CONDITIONS BEY OND THOSE ST A TED IN THIS LIMITED W ARR ANTY ST A TEMENT . DELL DISCLAIMS ALL OTHER W ARR ANTIES AND CONDITIONS, EXPRESS OR IMPLIED, IN CLUDING WITHOUT LIMIT A TION IMPLIED W ARR ANTIES AND CONDITIONS OF MERCH ANT ABILITY AND FITNESS FOR A P ARTICULAR[...]

Appendix 119 Limited W arranty Coverage During Y ear One During the one-yea r period beginning on the i nvoice date, De ll wi ll re pa ir or repl ac e p rod uc ts c ov ere d u nde r t hi s limited warranty that are r etu rned to Dell's facility . T o request warranty service, you must contact Dell’s Customer T ech nical Support with in the w[...]

120 Appendix www .dell.com | support.dell.com SOME ST A TES (OR JURISDICTIONS) DO NOT ALLOW THE EXCLUSION OR LIMIT A TION OF INCIDENT AL, INDIRECT , SPECIAL, PUNITIVE , OR CONSEQUENTIAL DAMA GES, SO THE PRECEDING EXCL USION OR LIMIT A TION MA Y NOT APPL Y TO YOU. These provisions apply to Dell’s two-ye ar limited warranty only . F or provisio ns [...]

Appendix 121 Limited W arranty Coverage During Y ears T wo and Three During the second and thir d years of th is limited warranty , Dell will provide, on an ex change basis and subject to Dell’s Exchange P olicy i n effect on the date of the ex change, r epla cement parts for th e Dell hardw are product(s) covered under this limited warranty when[...]

122 Appendix www .dell.com | support.dell.com One- Y ear End-User Manufacturer Guarante e (L atin America and the Caribbean Only) Guarantee Dell Computer Corporation ("Dell") warr ants to the end user in ac cordance wi th the following provisions that its branded hardware products, purchased by the end user from a Dell company or an autho[...]

Appendix 123 Dell Computer de Colombia Corporation Carrer a 7 #115-33 Oficin a 603 Bogota, Colombia Dell Computer de Mexico SA de CV P aseo de la Reforma 2620 - 11° Pi so Col. Lomas Alta s 11950 México , D.F . Intel ® W arranty Statement fo r P entium ® and Celeron ® Processors Only (U.S. and Canada Only)[...]

124 Appendix www .dell.com | support.dell.com[...]

Index 125 Inde x A audio . See sound B battery disposal, 1 2 fixing problems, 3 2 replacing, 9 0 BIOS, 87 C CD drive adding, 7 4 fixing problems, 3 4 CD-RW driv e copying CDs, 2 4 fixing problems, 3 4 Check Disk, 35 computer back view , 6 6 error messages, 3 7 front view , 6 4 stops responding, 3 8 turning off, 2 7 computer cover rem ov in g, 6 7 r[...]

126 Index 126 Index floppy drive fixing problems, 3 3 H hard drive fixing problems, 3 5 ha rdw are fixing problems, 4 1 incompatibilit y , 5 8 Help and Support Center accessing, 1 5 , 3 2 help file accessing, 3 2 home network, 21 I Internet fixing problems, 3 5 IRQ conflicts, 58 K key bo ard fixing problems, 4 1 M memory adding, 8 0 messages start-[...]

Index 127 T technical assistance telephone numbers and addresses, 9 3 warranty repair or cr edit, 1 0 9 T e ll Me How help file a c c e s s i n g , 15, 32 troubleshooting advanced, 5 3 solving proble ms, 3 0 turning off the computer , 27 V video fixing problems, 5 0 volume adjusting, 4 8 W warranty , 113 W indow s License Label, 13 Wi n d o w s X P[...]

128 Index 128 Index[...]