Dell 23A manual

Mono Laser Printer User's Guide Important: If your printer has a touch screen, see the User’s Guide on the Publications CD for information on using your printer. Machine type(s): 4062, 4551, 4552, 4553, 4864, 5530 Model(s): 01A, 21A, 23A, 41A, 43A, 630, d03, dn, dn1, dn2, dn3, gd1, gd2, gm1, md1, mn1, n01, n02, n03, xn2[...]

Contents Safety information............................................................................. 8 Learning about the printer............................................................. 10 Printer configurations .................................................................................................................................[...]

Loading the 2000-sheet tray ........................................................................................................................................... 53 Loading the multipurpose feeder ................................................................................................................................. 57 Loading the en[...]

Clearing jams ..................................................................................... 79 Avoiding jams ....................................................................................................................................................................... 79 Understanding jam numbers and locations ......................[...]

AppleTalk menu ............................................................................................................................................................................ 111 NetWare menu .................................................................................................................................................[...]

Moving the printer to another location ................................................................................................................................ 166 Shipping the printer .............................................................................................................................................................[...]

Page that jammed does not reprint after you clear the jam ......................................................................................... 178 Solving print quality problems .................................................................................................................................... 178 Isolating print quality proble[...]

Safety information Connect the power cord to an electrical outlet that is near the product and easily accessible. Do not place or use this product near water or wet locations. CAUTION—POTENTIAL INJURY: This product uses a laser. Use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous r[...]

CAUTION—SHOCK HAZARD: To avoid the risk of electric shock when cleaning the exterior of the printer, unplug the power cord from the wall outlet and disconnect all cables from the printer before proceeding. CAUTION—SHOCK HAZARD: Do not use the fax feature during a lightning storm. Do not set up this product or make any electrical or cabling conn[...]

Learning about the printer Printer configurations Basic model Feature Paper Capacity * 1 Standard exit bin 350 or 550 sheets 2 Printer control panel Not applicable 3 Multipurpose feeder 100 sheets 4 Standard tray (Tray 1) 250 or 550 sheets * Based on 75 g/m 2 (20 lb.) paper. Fully configured model CAUTION—TIPPING HAZARD: Floor-mounted configurati[...]

Feature/Option Paper Capacity 1 1 5-bin mailbox 2 500 sheets 2 5-bin mailbox 500 sheets 3 Envelope feeder 85 envelopes 4 Standard tray (Tray 1) 250 or 550 sheets 5 Duplex unit 3 Not applicable 6 Optional tray (Tray 2) 250 or 550 sheets 7 Optional tray (Tray 3) 250 or 550 sheets 8 Optional 2000-sheet tray (Tray 4) 2000 sheets 9 Caster base Not appli[...]

Selecting a location for the printer When selecting a location for the printer, leave enough room to open trays, covers, and doors. If you plan to install any options, leave enough room for them also. It is important to: • Make sure airflow in the room meets the latest revision of the ASHRAE 62 standard. • Provide a flat, sturdy, and stable sur[...]

Understanding the printer control panel Item Description 1 Display Shows messages and pictures that communicate the status of the printer 2 Navigation buttons Press the up or down arrow buttons to scroll through menus or menu items, or to increase or decrease a value when entering numbers. Press the left or right arrow buttons to scroll through men[...]

Item Description 8 Menu Opens the menu index Note: The menus are available only when the printer is in the Ready state. 9 USB port Insert a flash drive into the front of the printer to print saved files. Note: Only the front USB port supports flash drives. Learning about the printer 14[...]

Additional printer setup Installing internal options CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall outlet before continuing. If you have any other devices attached to the printer[...]

Accessing the system board to install internal options Note: This task requires a flathead screwdriver. CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall outlet before continuing. If[...]

3 Remove the system board cover. 4 Use the illustration below to locate the appropriate connector. Warning—Potential Damage: System board electronic components are easily damaged by static electricity. Touch something metal on the printer before touching any system board electronic components or connectors. 1 Firmware and flash memory card connec[...]

Installing a memory card Note: This task requires a flathead screwdriver. CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall outlet before continuing. If you have any other devices at[...]

4 Align the notches on the memory card with the ridges on the connector. 1 Notches 2 Ridges 5 Push the memory card straight into the connector until it snaps into place. 6 Replace the system board cover and close the system board door. Installing a flash memory or firmware card Note: This task requires a flathead screwdriver. Additional printer set[...]

The system board has two connections for an optional flash memory or firmware card. Only one of each may be installed, but the connectors are interchangeable. CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug th[...]

4 Push the card firmly into place. Notes: • The entire length of the connector on the card must touch and be flush against the system board. • Be careful not to damage the connectors. 5 Replace the system board cover and close the system board door. Installing an Internal Solutions Port The system board supports one optional Internal Solutions [...]

The system board supports one optional Internal Solutions Port (ISP). Install an ISP for additional connectivity options. Note: This task requires a flathead screwdriver. CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, a[...]

a Unplug the printer hard disk interface cable from the system board, leaving the cable attached to the printer hard disk. To unplug the cable, squeeze the paddle at the plug of the interface cable to disengage the latch before pulling the cable out. b Remove the screws holding the printer hard disk in place. c Remove the printer hard disk by pulli[...]

d Remove the thumbscrews that attach the printer hard disk mounting bracket to the printer hard disk, and then remove the bracket. Set the printer hard disk aside. 4 Remove the metal cover from the ISP opening. Additional printer setup 24[...]

5 Align the posts of the plastic tee to the holes in the system board, and then press downward until the tee snaps into place. Be sure each post of the tee has latched completely, and that the tee is seated firmly onto the system board. 6 Install the ISP onto the plastic tee. Angle the ISP over the plastic tee, and then approach the plastic tee so [...]

7 Lower the ISP toward the plastic tee until the ISP is seated between the guides of the plastic tee. 8 Insert the long thumbscrew and turn it clockwise enough to hold the ISP in place, but do not tighten the thumbscrew at this time. Additional printer setup 26[...]

9 Attach the two provided screws to secure the ISP mounting bracket to the system board cage. 10 Tighten the long thumbscrew. Note: Do not overtighten the thumbscrew. 11 Insert the plug of the ISP interface cable into the receptacle of the system board. Note: The plugs and receptacles are color coded. 12 If a printer hard disk was previously instal[...]

13 Replace the system board cover and close the system board door. Installing a printer hard disk The optional printer hard disk can be installed with or without an Internal Solutions Port (ISP). Note: This task requires a flathead screwdriver. CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory d[...]

3 Locate the appropriate connector on the system board. Note: If an optional ISP is currently installed, then the printer hard disk must be installed onto the ISP. To install a printer hard disk onto the ISP: a Using a flathead screwdriver to loosen the screws, remove the thumbscrews that attach the printer hard disk mounting bracket to the printer[...]

c Insert the plug of the printer hard disk interface cable into the receptacle of the ISP. Note: The plugs and receptacles are color coded. To install a printer hard disk directly onto the system board: a Align the standoffs of the printer hard disk with the holes in the system board, and then press downward on the printer hard disk until the stand[...]

b Attach the two provided screws to secure the printer hard disk mounting bracket. c Insert the plug of the printer hard disk interface cable into the receptacle of the system board. Note: The plugs and receptacles are color coded. 4 Replace the system board cover and close the system board door. Additional printer setup 31[...]

Installing hardware options Order of installation Installing paper drawers The printer supports up to four optional drawers. A drawer consists of a tray and a support unit. All drawers are installed the same way. CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up[...]

To remove an optional drawer, push in the safety latches on both sides of the drawer until they click and stay recessed, and then lift the printer. Installing an optional duplex unit The optional duplex unit is available for the basic model with a 250-sheet standard tray. The duplex unit attaches under the printer, below the standard tray and above[...]

Removing an optional duplex unit Warning—Potential Damage: Lifting the printer from the duplex unit without pushing in the safety latches could damage the latches. To remove the duplex unit, push in the safety latches on both sides of the duplex unit until they click and stay recessed, and then lift the printer. Attaching cables CAUTION—POTENTI[...]

1 USB port Warning—Potential Damage: Do not touch the USB cable, any network adapter, or the printer in the area shown while actively printing. A loss of data or a malfunction can occur. 2 Ethernet port Verifying printer setup Once all hardware and software options are installed and the printer is turned on, verify that the printer is set up corr[...]

Printing a menu settings page Print a menu settings page to review the current menu settings and to verify printer options are installed correctly. Note: If you have not made any menu item settings changes yet, then the menu settings page lists all the factory default settings. Once you select and save other settings from the menus, they replace th[...]

For Macintosh users 1 Close all open software applications. 2 Insert the Software and Documentation CD. 3 From the Finder desktop, double-click the printer CD icon that automatically appears. 4 Double-click the Install icon. 5 Follow the instructions on the screen. Updating available options in the printer driver Once the printer software and any o[...]

4 From the pop-up menu, choose Installable Options . 5 Add any installed hardware options, and then click Apply Changes . Setting up wireless printing Information you will need to set up the printer on a wireless network Note: Do not connect the installation or network cables until prompted to do so by the setup software. • SSID —The SSID is al[...]

1 Connect the power cable, and then turn the printer on. Make sure the printer and computer are fully on and ready. Do not connect the USB cable until instructed to do so on the screen 2 Insert the Software and Documentation CD. 3 Click Install . 4 Click Agree . 5 Click Suggested . 6 Click Wireless Network Attach . Additional printer setup 39[...]

7 Connect the cables in the following order: a Temporarily connect a USB cable between the computer on the wireless network and the printer. Note: After the printer is configured, the software will instruct you to disconnect the temporary USB cable so you can print wirelessly. b If your printer has faxing capabilities, then connect the telephone ca[...]

In Mac OS X version 10.5 or later a From the Apple menu, choose System Preferences . b Click Network . c Click AirPort . In Mac OS X version 10.4 and earlier a From the Finder desktop, choose Go > Applications . b From the Applications folder, double-click Internet Connect . c From the toolbar, click AirPort . 2 From the Network popup menu, sele[...]

Configure your computer to use the printer wirelessly To print to a network printer, each Macintosh user must install a custom PostScript Printer Description (PPD) file and create a printer in the Print Center or Printer Setup Utility. 1 Install a PPD file on the computer: a Insert the Software and Documentation CD in the CD or DVD drive. b Double-[...]

In Mac OS X version 10.4 and earlier 1 From the Finder desktop, choose Go > Applications . 2 Double-click the Utilities folder. 3 Locate and double-click Print Center or Printer Setup Utility . 4 From the Printer List, choose Add . 5 Choose the Default Browser tab. 6 Click More Printers . 7 From the first pop-up menu, choose AppleTalk . 8 From t[...]

For Macintosh users 1 Allow the network DHCP server to assign an IP address to the printer. 2 Print the network setup page from the printer. For information on printing a network setup page, see “Printing a network setup page” on page 36. 3 Locate the printer IP address in the TCP/IP section of the network setup page. You will need the IP addre[...]

3 Click + . 4 Click AppleTalk . 5 Select the printer from the list. 6 Click Add . In Mac OS X version 10.4 and earlier 1 From the Finder desktop, choose Go > Applications . 2 Double-click Utilities . 3 Double-click Print Center or Printer Setup Utility . 4 From the Printer List, click Add . 5 Choose the Default Browser tab. 6 Click More Printers[...]

3 In the Start Search or Run box, type control printers . 4 Press Enter , or click OK . The printer folder opens. 5 Locate the printer that has changed. Note: If there is more than one copy of the printer, then update all of them with the new IP address. 6 Right-click the printer. 7 Click Properties . 8 Click the Ports tab. 9 Locate the port in the[...]

In Mac OS X version 10.5 a From the Apple menu, choose System Preferences . b Click Print & Fax . c Click + . d Click AppleTalk . e Select the printer from the list. f Click Add . In Mac OS X version 10.4 and earlier a From the Go menu, choose Applications . b Double-click Utilities . c Double-click Print Center or Printer Setup Utility . d Fro[...]

f Make sure Local is selected, and then click Next . g Select the manufacturer of the printer from the menu. h Select the printer model from the menu, and then click Add Printer . i Click the + beside the printer model under Select Components. j Make sure the correct port is available under Select Components. This is the port where the serial cable[...]

Loading paper and specialty media This section explains how to load the 250-, 550-, and 2000-sheet trays, and the multipurpose feeder. It also includes information about paper orientation, setting the Paper Size and Paper Type, and linking and unlinking trays. Setting the Paper Size and Paper Type The Paper Size setting is determined by the positio[...]

5 Press the arrow buttons until Units of Measure appears, and then press . 6 Press the arrow buttons until appears next to the correct unit of measure, and then press . Submitting Selection appears, followed by the Universal Setup menu. Specify the paper height and width Defining a specific height and width measurement for the Universal paper size [...]

2 Squeeze the width guide tab inward as shown, and move the width guide to the correct position for the paper size being loaded. 3 Unlock the length guide, squeeze the length guide tab inward as shown, and slide the guide to the correct position for the paper size being loaded. Notes: • Use the size indicators on the bottom of the tray to help po[...]

5 Load the paper stack: • Print side facedown for single-sided printing • Print side faceup for duplex printing Note: Paper must be loaded differently in the trays if an optional StapleSmart TM II Finisher is installed. Without an optional StapleSmart II Finisher With an optional StapleSmart II Finisher Single-sided printing Single-sided printi[...]

7 Insert the tray. 8 If a different type of paper was loaded than the type previously loaded in the tray, then change the Paper Type setting for the tray from the printer control panel. Loading the 2000-sheet tray 1 Pull the tray out. 2 Pull up and slide the width guide to the correct position for the paper size being loaded. Loading paper and spec[...]

3 Unlock the length guide. 4 Push the length guide release latch to raise the length guide, slide the guide to the correct position for the paper size being loaded, and then lock the guide. Loading paper and specialty media 54[...]

5 Flex the sheets back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten the edges on a level surface. 6 Load the paper stack: • Print side facedown for single-sided printing • Print side faceup for duplex printing Note: Paper must be loaded differently in the trays if an optional StapleSmart II Finisher i[...]

Without an optional StapleSmart II Finisher With an optional StapleSmart II Finisher Duplex (two-sided) printing Duplex (two-sided) printing Note: Notice the maximum fill line on the side of the tray which indicates the maximum height for loading paper. Do not overload the tray. 7 Insert the tray. Loading paper and specialty media 56[...]

Loading the multipurpose feeder 1 Press the release latch, and then pull down the multipurpose feeder door. 2 Pull out the extension until it is fully extended. 3 Squeeze and slide the width guide to the far right. 4 Flex the sheets of paper or specialty media back and forth to loosen them, and then fan them. Do not fold or crease them. Straighten [...]

Envelopes Transparencies* * Avoid touching the print side of transparencies. Be careful not to scratch them. 5 Load the paper or specialty media. Slide the stack gently into the multipurpose feeder until it comes to a stop. Without an optional StapleSmart II Finisher With an optional StapleSmart II Finisher Single-sided printing Single-sided printi[...]

Notes: • Do not exceed the maximum stack height by forcing paper under the stack height limiter. • Do not load or close the printer while a job is printing. • Load only one size and type of media at a time. • Load envelopes with the flap side down and to the left as shown on the tray. Warning—Potential Damage: Never use envelopes with sta[...]

3 Slide the width guide to the right. 4 Prepare the envelopes for loading. Flex the envelopes back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten the edges on a level surface. 5 Load the stack of envelopes flap side down. Warning—Potential Damage: Never use envelopes with stamps, clasps, snaps, windows, c[...]

Linking and unlinking trays Linking trays Tray linking is useful for large print jobs or multiple copies. When one linked tray is empty, paper feeds from the next linked tray. When the Paper Size and Paper Type settings are the same for any trays, the trays are automatically linked. The printer automatically senses the Paper Size setting according [...]

6 Press the arrow buttons until Configure Bins appears, and then press . 7 Press the arrow buttons until Link appears, and then press . Changing a Custom Type <x> name You can use the Embedded Web Server or MarkVision TM to define a name other than Custom Type <x> for each of the custom paper types that are loaded. When a Custom Type &l[...]

Paper and specialty media guidelines Paper guidelines Paper characteristics The following paper characteristics affect print quality and reliability. Consider these characteristics when evaluating new paper stock. Weight The printer can automatically feed paper weights from 60–176 g/m 2 (16–47 lb bond) grain long. Paper lighter than 60 g/m 2 (1[...]

Fiber content Most high-quality xerographic paper is made from 100% chemically treated pulped wood. This content provides the paper with a high degree of stability resulting in fewer paper feeding problems and better print quality. Paper containing fibers such as cotton can negatively affect paper handling. For detailed information on paper with re[...]

Preprinted papers such as letterhead must be able to withstand temperatures up to 230°C (446°F) without melting or releasing hazardous emissions. Using recycled paper As an environmentally conscientious company, we support the use of recycled paper produced specifically for use in laser (electro-photographic) printers. While no blanket statement [...]

Storing paper Use these paper storage guidelines to help avoid jams and uneven print quality: • For best results, store paper where the temperature is 21°C (70°F) and the relative humidity is 40%. Most label manufacturers recommend printing in a temperature range of 18 to 24°C (65 to 75°F) with relative humidity between 40 and 60%. • Store [...]

Paper size Dimensions 250- or 550-sheet trays (standard or optional) Optional 2000-sheet tray Multipurpose feeder Duplex unit Oficio 1 216 x 340 mm (8.5 x 13.4 in.) X Folio 1 216 x 330 mm (8.5 x 13 in.) X Statement 1 140 x 216 mm (5.5 x 8.5 in.) X X Universal 3,4 138 x 210 mm (5.5 x 8.3 in.) up to 216 x 356 mm (8.5 x 14 in.) X X 70 x 127 mm (2.8 x [...]

Paper types and weights supported by the printer The printer engine supports 60–176 g/m 2 (16–47 lb) paper weights. The duplex unit supports 63–170 g/m 2 (17–45 lb) paper weights. Paper type 250- or 550-sheet trays (standard or optional) Optional 2000-sheet tray Multipurpose feeder Duplex unit Paper • Plain • Bond • Colored • Custom[...]

The finisher supports 60–176 g/m 2 (16–47 lb) paper weights. Paper type Standard exit bin (350 or 550 sheets) Optional hardware Output Expander (550 sheets) or High Capacity Output Stacker (1850 sheets) 5-Bin Mailbox (500 sheets) 1 StapleSmart II Finisher (500 sheets) 2 Paper • Plain • Bond • Colored • Custom • Letterhead • Light ?[...]

Printing This chapter covers printing, printer reports, and job cancelation. Selection and handling of paper and specialty media can affect how reliably documents print. For more information, see “ Avoiding jams” on page 79 and “Storing paper” on page 66. Printing a document 1 From the printer control panel Paper menu, set the Paper Type an[...]

• Page orientation is important when printing on letterhead. For information on how to load letterhead, see: – “Loading the standard or optional 250-sheet or 550-sheet tray” on page 50 – “Loading the 2000-sheet tray” on page 53 – “Loading the multipurpose feeder” on page 57 Tips on using transparencies Print samples on the trans[...]

Tips on using labels Print samples on the labels being considered for use before buying large quantities. Note: Single-sided paper labels designed for laser printers are supported for occasional use: no more than 20 pages of labels a month. Vinyl, pharmacy, and dual-web labels are not supported. When printing on labels: • Feed labels from a 250-s[...]

Printing confidential and other held jobs Holding jobs in the printer When sending a job to the printer, you can specify that you want the printer to hold the job in memory until you start the job from the printer control panel. All print jobs that can be initiated by the user at the printer are called held jobs . Note: Confidential, Verify, Reserv[...]

6 From the printer control panel, press the arrow buttons until Held jobs appears, and then press . 7 Press the arrow buttons until appears next to your user name, and then press . 8 Press the arrow buttons until appears next to the job type or job name, and then press . If you selected a job name, proceed to step 11 on page 74. 9 After selecting y[...]

Printing from a flash drive A USB port is located on the printer control panel. Insert a flash drive to print supported file types. Supported file types include: .pdf, .gif, .jpeg, .jpg, .bmp, .png, .tiff, .tif, .pcx, .xps, and .dcx. Many flash drives are tested and approved for use with the printer. Notes: • High-speed flash drives must support [...]

Printing information pages Printing a font sample list To print samples of the fonts currently available for your printer: 1 Make sure the printer is on and Ready appears. 2 From the printer control panel, press . 3 Press the arrow buttons until Reports appears, and then press . 4 Press the arrow buttons until Print Fonts appears, and then press . [...]

Canceling a print job Canceling a print job from the printer control panel If the job is formatting or already printing, and Cancel a job appears on the first line of the display: 1 Press the arrow buttons until Cancel appears. A list of jobs appears. 2 Press the arrow buttons until appears next to the job you want to cancel, and then press . Note:[...]

In Mac OS X version 10.4 and earlier: 1 From the Go menu, choose Applications . 2 Double-click Utilities , and then double-click Print Center or Printer Setup Utility . 3 Double-click the printer icon. 4 From the printer window, select the job to cancel. 5 From the icon bar at the top of the window, click the Delete icon. Printing 78[...]

Clearing jams Jam error messages appear on the control panel display and include the area of the printer where the jam occurred. When there is more than one jam, the number of jammed pages is displayed. Avoiding jams The following hints can help you avoid jams. Paper tray recommendations • Make sure the paper lies flat in the tray. • Do not rem[...]

Understanding jam numbers and locations When a jam occurs, a message indicating the jam location appears on the display. Open doors and covers and remove trays to access jam locations. To resolve any paper jam message, you must clear all jammed paper from the paper path and then press . Jam numbers Area 200–203, 230 Printer 231–239 Optional ext[...]

4 Place the print cartridge aside on a flat, smooth surface. Warning—Potential Damage: Do not leave the cartridge exposed to light for extended periods. Warning—Potential Damage: The jammed paper may be covered with unfused toner which can stain garments and skin. 5 Remove the jammed paper. CAUTION—HOT SURFACE: The inside of the printer might[...]

If the paper is not exiting the printer: 1 Pull down the top rear door. 2 Slowly remove the jammed paper to avoid tearing it. 3 Close the top rear door. 4 Press . 230 paper jam Rear paper jams 1 Remove the standard tray from the printer. Clearing jams 82[...]

2 Pull down the bottom rear door. 3 Push the tab down. 4 Remove the jammed paper. 5 Close the bottom rear door. 6 Insert the standard tray. 7 Press . Clearing jams 83[...]

Front paper jams 1 Remove the standard tray from the printer. 2 Push the tab down. 3 Remove the jammed paper. 4 Insert the standard tray. 5 Press . 231–239 paper jams (optional external duplex unit) Rear paper jams 1 Push in and hold the latch while pulling up the rear duplex door. 2 Remove the jammed paper. Clearing jams 84[...]

3 Close the rear duplex door. 4 Press . Front paper jams 1 Remove the standard tray from the printer. 2 Remove the duplex jam access tray. 3 Raise the recessed duplex bar. 4 Remove the jammed paper. 5 Replace the duplex jam access tray. Clearing jams 85[...]

6 Insert the standard tray. 7 Press . 241–245 paper jams 1 Pull out the tray indicated on the display. 2 Remove any jammed paper, and then insert the tray. 3 Press . 4 If the jam message persists for a 250-sheet or 550-sheet tray, then remove the tray from the printer. 5 Remove the jammed paper, and then insert the tray. 6 Press . 250 paper jam 1[...]

2 Flex the sheets of paper back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten the edges on a level surface. 3 Load the paper into the multipurpose feeder. 4 Slide the paper guide toward the inside of the tray until it lightly rests against the edge of the paper. 5 Press . 260 paper jam The envelope feeder [...]

5 Flex and stack the envelopes. 6 Load the envelopes in the envelope feeder. 7 Adjust the paper guide. 8 Lower the envelope weight. 9 Press . 271–279 paper jams To clear a jam in the output expander, high-capacity output stacker, the 5-bin mailbox, or the StapleSmart II Finisher: 1 If the paper is exiting into a bin, then pull the paper straight [...]

281 paper jam 1 Clear the jam from the stapler output bin. 2 Press . 282 paper jam To prevent paper jams, the stapler motor does not run when the stapler door is open. 1 Close the stapler door until it clicks into place. 2 Press . Clearing jams 89[...]

283 staple jam 1 Press the latch to open the stapler door. 2 Pull the latch of the staple cartridge holder down, and then pull the holder out of the printer. 3 Use the metal tab to lift the staple guard, and then remove any loose staples. Clearing jams 90[...]

4 Press down on the staple guard until it snaps into place. 5 Push the cartridge holder firmly back into the stapler unit until the cartridge holder clicks into place. 6 Close the stapler door. 7 Press . Clearing jams 91[...]

Understanding printer menus Menus list A number of menus are available to make it easy for you to change printer settings: Paper Menu Reports Network/Ports Default Source Paper Size/Type Configure MP Envelope Enhance Substitute Size Paper Texture Paper Weight Paper Loading Custom Types Universal Setup Bin Setup Menu Settings Page Device Statistics [...]

Paper menu Default Source menu Menu item Description Default Source Tray <x> MP Feeder Envelope Feeder Manual Paper Manual Env Sets a default paper source for all print jobs Notes: • Tray 1 (standard tray) is the factory default setting. • Only an installed paper source will appear as a menu setting. • A paper source selected by a print[...]

Menu item Description Tray <x> Type Plain Paper Card Stock Transparency Recycled Labels Vinyl Labels Bond Letterhead Preprinted Colored Paper Light Paper Heavy Paper Rough/Cotton Paper Custom Type <x> Specifies the type of paper loaded in each tray Notes: • Plain Paper is the factory default setting for Tray 1. Custom Type <x> i[...]

Menu item Description MP Feeder Type Plain Paper Card Stock Transparency Recycled Labels Vinyl Labels Bond Envelope Rough Envelope Letterhead Preprinted Colored Paper Light Paper Heavy Paper Rough/Cotton Paper Custom Type <x> Specifies the type of paper loaded in the multipurpose feeder Notes: • From the Paper menu, Configure MP must be set[...]

Menu item Description Manual Paper Type Plain Paper Card Stock Transparency Recycled Labels Vinyl Labels Bond Letterhead Preprinted Colored Paper Light Paper Heavy Paper Rough/Cotton Paper Custom Type <x> Specifies the type of paper being manually loaded Note: Plain Paper is the factory default setting. Manual Envelope Size 7 3/4 Envelope 9 E[...]

Envelope Enhance The envelope conditioner significantly reduces the wrinkling of some envelopes. Menu item Description Envelope Enhance Off 1 (Least) 2 3 4 5 6 (Most) Enables or disables the envelope conditioner Notes: • The factory default setting is 5. • If noise reduction is more important than wrinkle reduction, then decrease the setting. S[...]

Menu item Description Recycled Texture Smooth Normal Rough Specifies the relative texture of the recycled paper loaded in a specific tray Note: Normal is the factory default setting. Labels Texture Smooth Normal Rough Specifies the relative texture of the labels loaded in a specific tray Notes: • Normal is the factory default setting. • Single-[...]

Menu item Description Rough Texture Smooth Normal Rough Specifies the relative texture of the paper loaded in a specific tray Note: Rough is the factory default setting. Custom <x> Texture Smooth Normal Rough Specifies the relative texture of the custom paper loaded in a specific tray Note: Normal is the factory default setting. Paper Weight [...]

Menu item Description Envelope Weight Light Normal Heavy Specifies the relative weight of the envelopes loaded in a specific tray Note: Normal is the factory default setting. Rough Envelope Weight Light Normal Heavy Specifies the relative weight of the rough envelopes loaded in a specific tray Note: Normal is the factory default setting. Letterhead[...]

Notes: • Selecting a setting for one paper type will not affect other paper types. • To set the printer default to duplex printing for all print jobs, use the Finishing menu. • For information on paper loading orientation, see “Loading paper and specialty media” on page 49. Menu item Description Card Stock Loading Duplex Off When Duplex i[...]

Menu item Description Light Loading Duplex Off When Duplex is selected, one-sided jobs can be printed when Light paper is loaded in the two-sided orientation in the paper tray. When Off is selected, Light paper must be loaded in either the one- or two-sided orientation depending on the print job. Note: Off is the factory default setting. Heavy Load[...]

Menu item Description Recycled Paper Card Stock Transparency Labels Envelope Specifies a paper type when the Recycled setting is selected in other menus Notes: • Paper is the factory default setting. • The custom media type must be supported by the selected tray or multipurpose feeder in order to print from that source. • Single-sided paper l[...]

Bin Setup menu Menu Item Description Output Bin Standard Bin Bin <x> Specifies the default output bin Note: Standard Bin is the factory default setting. Configure Bins Mailbox Link Mail Overflow Link Optional Type Assignment Specifies configuration options for output bins Notes: • Mailbox is the factory default setting. • Bins assigned th[...]

Reports menu Menu item Description Menu Settings Page Prints a report containing information about paper loaded into trays, installed memory, the total page count, alarms, timeouts, the printer control panel language, the TCP/IP address, the status of supplies, the status of the network connection, and other information Device Statistics Prints a r[...]

Network/Ports menu Active NIC menu Menu item Description Active NIC Auto <list of available network cards> Notes: • Auto is the factory default setting. • This menu item appears only if an optional network card is installed. Standard Network or Network <x> menus Note: Only active ports appear in this menu; all inactive ports are omi[...]

Menu item Description Network Buffer Auto 3K to <maximum size allowed> Sets the size of the network input buffer Notes: • Auto is the factory default setting. • The value can be changed in 1-K increments. • The maximum size allowed depends on the amount of memory in the printer, the size of the other link buffers, and whether Resource S[...]

Network Reports menu This menu is available from the Network/Ports menu: Network/Ports ª Standard Network or Network <x> ª Std Network Setup or Net <x> Setup ª Reports or Network Reports Menu item Description Print Setup Page Print NetWare Setup Page Prints a report containing information about the current network setup Notes: • Th[...]

Network/Ports ª Standard Network or Network <x> ª Std Network Setup or Net <x> Setup ª TCP/IP Menu item Description Activate On Off Activates TCP/IP Note: On is the factory default setting. View Hostname Lets you view the current TCP/IP hostname Note: This can be changed only from the Embedded Web Server. IP Address Lets you view or [...]

IPv6 menu Use the following menu items to view or set the Internet Protocol version 6 (IPv6) information. Note: This menu is available only for network models or printers attached to print servers. This menu is available from the Network/Ports menu: Network/Ports ª Standard Network or Network <x> ª Std Network Setup or Net <x> Setup ?[...]

Menu item Description View Security Mode Lets you view the encryption method for the wireless connection. “Disabled” indicates that the wireless network is not encrypted. AppleTalk menu This menu is available from the Network/Ports menu: Network/Ports ª Standard Network or Network <x> ª Std Network Setup or Net <x> Setup ª AppleT[...]

Menu item Description Packet Burst Yes No Reduces network traffic by allowing the transfer and acknowledgement of multiple data packets to and from the NetWare server Note: Yes is the factory default setting. NSQ/GSQ Mode Yes No Specifies the NSQ/GSQ Mode setting Note: Yes is the factory default setting. LexLink menu This menu is available from the[...]

Menu item Description NPA Mode On Off Auto Sets the printer to perform the special processing required for bidirectional communication following the conventions defined by the NPA protocol Notes: • Auto is the factory default setting. • Changing this setting from the printer control panel and then exiting the menus causes the printer to restart[...]

Parallel <x> menu This menu appears only if an optional parallel card is installed. Menu item Description PCL SmartSwitch On Off Sets the printer to automatically switch to PCL emulation when a print job received through a parallel port requires it, regardless of the default printer language Notes: • On is the factory default setting. • W[...]

Menu item Description Job Buffering Off On Auto Temporarily stores jobs on the printer hard disk before printing Notes: • Off is the factory default setting. • The Off setting does not buffer print jobs to the printer hard disk. • The On setting buffers jobs on the printer hard disk. • The Auto setting buffers print jobs only if the printer[...]

Serial <x> menu This menu appears only if an optional serial card is installed. Menu item Description PCL SmartSwitch On Off Sets the printer to automatically switch to PCL emulation when a print job received through a serial port requires it, regardless of the default printer language Notes: • On is the factory default setting. • When th[...]

Menu item Description Job Buffering Off On Auto Temporarily stores jobs on the printer hard disk before printing Notes: • Off is the factory default setting. • The Off setting does not buffer print jobs to the hard disk. • The On setting buffers jobs on the printer hard disk. • The Auto setting buffers print jobs only if the printer is busy[...]

Menu item Description Parity Even Odd None Ignore Sets the parity for serial input and output data frames Note: None is the factory default setting. Honor DSR On Off Determines whether the printer uses the DSR Signal. DSR is a handshaking signal used by most serial cables. Notes: • Off is the factory default setting. • The serial port uses DSR [...]

Menu item Description Device-Initiated E-mail None Use Device SMTP Credentials Device Userid Device Password Kerberos 5 Realm NTLM Domain Specifies what credentials will be used when communicating to the SMTP server. Some SMTP servers require credentials in order to send e- mail. Notes: • None is the factory default setting for Device-Initiated E[...]

Confidential Print menu Menu item Description Max Invalid PIN Off 2–10 Limits the number of times an invalid PIN can be entered Notes: • Off is the default setting. • This menu item appears only if a printer hard disk is installed. • Once a limit is reached, the jobs for that user name and that PIN are deleted. Job Expiration Off 1 hour 4 h[...]

Menu item Description Manual Wiping Start now Do not start now Disk Wiping erases only print job data that is not currently in use by the file system from the printer hard disk. All permanent data on the printer hard disk is preserved, such as downloaded fonts, macros, and held jobs. Manual Wiping overwrites all disk space that has been used to hol[...]

Menu item Description Scheduled Method Single pass Multiple pass Disk Wiping erases only print job data that is not currently in use by the file system from the printer hard disk. All permanent data on the printer hard disk is preserved, such as downloaded fonts, macros, and held jobs. Both manual and scheduled wiping allow the file system to reuse[...]

Menu item Description Observe DST On Off Note: On is the factory default setting and uses the applicable Daylight Saving Time associated with the Time Zone setting. Enable NTP On Off Enables Network Time Protocol, which synchronizes the clocks of devices on a network Note: On is the factory default setting. Settings menu General Settings menu Menu [...]

Menu item Description Eco-Mode Off Energy Energy/Paper Paper Minimizes the use of energy, paper, or specialty media Notes: • Off is the factory default setting. Off resets the printer to its factory default settings. • The Energy setting minimizes the power used by the printer. Performance may be affected but not print quality. • Paper minimi[...]

Menu item Description Alarms Alarm Control Cartridge Alarm Staple Alarm Sets an alarm to sound when the printer requires operator intervention Available selections for each alarm type are: Off Single Continuous Notes: • Single is the factory default setting for Alarm Control. Single sounds three quick beeps. • Off is the factory default setting[...]

Menu item Description Timeouts Print Timeout Disabled 1–255 sec Sets the amount of time in seconds the printer waits to receive an end-of-job message before canceling the remainder of the print job Notes: • 90 seconds is the factory default setting. • When the timer expires, any partially printed page still in the printer is printed, and then[...]

Menu item Description Factory Defaults Do Not Restore Restore Now Returns the printer settings to the factory default settings Notes: • Do Not Restore is the factory default setting. Do Not Restore keeps the user-defined settings. • Restore Now returns all printer settings to the factory default settings except Network/Ports menu settings. All [...]

Menu item Description Print Area Normal Whole Page Sets the logical and physical printable area Notes: • This menu does not appear if Edge to Edge is enabled in the printer Setup menu. • Normal is the factory default setting. When attempting to print data in the non-printable area defined by the Normal setting, the printer clips the image at th[...]

Menu item Description Resource Save On Off Specifies how the printer handles temporary downloads, such as fonts and macros stored in RAM, when the printer receives a job that requires more memory than is available Notes: • Off is the factory default setting. Off sets the printer to retain the downloads only until memory is needed. Downloads are d[...]

Menu item Description Collate Off (1,1,1,2,2,2) On (1,2,1,2,1,2) Stacks the pages of a print job in sequence when printing multiple copies Notes: • Off is the factory default setting. No pages will be collated. • The On setting stacks the print job sequentially. • Both settings print the entire job the number of times specified by the Copies [...]

Menu item Description N-up Border None Solid Prints a border around each page image when using N-up (pages-sides) Note: None is the factory default setting. Staple Job Off On Specifies whether print jobs are stapled Notes: • This menu item is available only when the StapleSmart Finisher is installed. • Off is the factory default setting. Print [...]

Menu item Description Enhance Fine Lines On Off Enables a print mode preferable for files such as architectural drawings, maps, electrical circuit diagrams, and flow charts Notes: • Off is the factory default setting. • To set Enhance Fine Lines using the Embedded Web Server, type the network printer IP address in a browser window. Gray Correct[...]

Menu item Description Delete Downloads on Disk Delete Now Do Not Delete Removes downloads from the printer hard disk, including all held Jobs, buffered jobs, and parked jobs. Job accounting information is not affected. Note: Delete Now is the default setting. Job Acct Stat Print Clear Prints a list of all stored job statistics or deletes the inform[...]

PDF menu Menu item Description Scale to Fit Yes No Scales page content to fit the selected paper size Note: No is the factory default setting. Annotations Do Not Print Print Prints annotations in a PDF Note: Do Not Print is the factory default setting. PostScript menu Menu item Description Print PS Error On Off Prints a page containing the PostScri[...]

Menu item Description Font Name <list of available fonts> Identifies a specific font and the option where it is stored Notes: • Courier 10 is the factory default setting. • The font source abbreviation is R for Resident, F for Flash, K for Disk, and D for download. Symbol Set 10U PC-8 12U PC-850 Specifies the symbol set for each font name[...]

Menu item Description PCL Emulation Settings A4 Width 198 mm 203 mm Sets the printer to print on A4-size paper Notes: • 198 mm is the factory default setting. • The 203-mm setting sets the width of the page to allow the printing of eighty 10-pitch characters. PCL Emulation Settings Auto CR after LF On Off Specifies whether the printer automatic[...]

Menu item Description Tray Renumber Restore Defaults Yes No Returns all tray, drawer, and feeder assignments to the factory default settings HTML menu Menu item Description Font Name Albertus MT Antique Olive Apple Chancery Arial MT Avant Garde Bodoni Bookman Chicago Clarendon Cooper Black Copperplate Coronet Courier Eurostile Garamond Geneva Gill [...]

Menu item Description Margin Size 8–255 mm Sets the page margin for HTML documents Notes: • 19 mm is the factory default setting. • Margin size can be increased in 1-mm increments. Backgrounds Do Not Print Print Specifies whether to print backgrounds on HTML documents Note: Print is the factory default setting. Image menu Menu item Descriptio[...]

Menu item Description Paper Source Tray <x> MP Feeder Manual Paper Manual Env Sets a default paper source for all print jobs Note: Tray 1 (standard tray) is the factory default setting. Collate Off (1,1,1,2,2,2) On (1,2,1,2,1,2) Stacks the pages of a print job in sequence when printing multiple copies Note: On is the factory default setting. [...]

Menu item Description N-up Ordering Horizontal Reverse Horizontal Reverse Vertical Vertical Specifies the positioning of multiple-page images when using N-up (pages-side) Notes: • Horizontal is the factory default setting. • Positioning depends on the number of images and whether the images are in portrait or landscape orientation. Separator Sh[...]

Menu item Description Connection Guide Provides information about connecting the printer locally (USB) or to a network Moving Guide Provides instructions for safely moving the printer Understanding printer menus 141[...]

Understanding printer messages When Manual Feeder appears on the display, it refers to the multipurpose feeder. List of status and error messages Activating Menu Changes Wait for the message to clear. Busy Wait for the message to clear. Cancel not available Wait for the message to clear. Canceling Wait for the message to clear. Change <src> t[...]

5 Connect the power cord to a properly grounded outlet. 6 Restart the printer. If the error occurs again: 1 Turn the printer off. 2 Unplug the power cord from the wall outlet. 3 Remove the duplex unit. 4 Contact Customer Support. • Press to clear the message and print without using the duplex unit. Check tray <x> connection Try one or more [...]

Defragmenting Flash DO NOT POWER OFF Wait for the message to clear. Warning—Potential Damage: Do not turn the printer off while this message appears on the display. Deleting Wait for the message to clear. Deleting held jobs Wait for the message to clear. Deletion complete Wait for the message to clear. Deletion failed Your attempt to delete a fil[...]

Enabling Menus Wait for the message to clear. Encrypting disk x/y XX% DO NOT POWER OFF Wait for the message to clear. Warning—Potential Damage: Do not power off while the printer is encrypting the printer hard disk. The percentage completed appears on the display. Enter PIN Enter the PIN you created in Print Properties when the confidential job w[...]

Insert Tray <x> Insert the specified tray into the printer. Install bin <x> Try one or more of the following: • Install the specified bin: 1 Turn the printer off. 2 Unplug the power cord from the wall outlet. 3 Install the specified bin. 4 Connect the power cord to a properly grounded outlet. 5 Restart the printer. • Cancel the curr[...]

Install Tray <x> Try one or more of the following: • Install the specified tray: 1 Turn the printer off. 2 Unplug the power cord from the wall outlet. 3 Install the specified tray. 4 Connect the power cord to a properly grounded outlet. 5 Restart the printer. • Cancel the current job. Install MICR Cartridge The printer does not have a MIC[...]

Load <src> with <x> <src> is a tray or feeder, and <x> is a paper type or size. Try one or more of the following: • Load the paper tray or other source with the correct paper type and size. • Cancel the current job. Load staples Try one or more of the following: • Replace the specified staple cartridge in the finisher.[...]

• Network <x>, <y> indicates a network interface is the active communication link, where <x>, <y> indicates the active interface is connected to the printer through channel y on PCI connector x. If x equals 0, then the standard network interface is active. Note: The current interface displays on the menus settings page. Wa[...]

Power Saver The printer is saving power while it waits for the next print job. Send a job to print to take the printer out of Power Saver mode. Printer busy, Continue, Quit Try one or more of the following: • Press to read the information from the flash drive. • Select Quit to cancel the information retrieval process. Printing Wait for the mess[...]

If the error occurs a second time: 1 Turn the printer off. 2 Unplug the power cord from the wall outlet. 3 Remove the specified bin. 4 Reattach the bin. 5 Connect the power cord to a properly grounded outlet. 6 Restart the printer. If the error occurs again: 1 Turn the printer off. 2 Unplug the power cord from the wall outlet. 3 Remove the specifie[...]

4 Reattach the envelope feeder. 5 Connect the power cord to a properly grounded outlet. 6 Restart the printer. If the error occurs again: 1 Turn the printer off. 2 Unplug the power cord from the wall outlet. 3 Remove the envelope feeder. 4 Contact Customer Support. • Press to clear the message and print without using the envelope feeder. Remote M[...]

Replace wiper Try one or more of the following: • Replace the fuser wiper. • Press the arrow buttons until Continue appears, and then press to clear the message and continue printing. Resetting active bin Wait for the message to clear. Resetting the printer Wait for the message to clear. Resetting without replacing may affect print quality. You[...]

Routine maintenance needed The printer needs to have routine maintenance done. Order a maintenance kit, which contains all the items necessary to replace the pick rollers, the charge roll, the transfer roller, and the fuser. Securely clearing disk space The printer hard disk wiping process needs to recover. The message clears when all blocks are cl[...]

Wait for the message to clear once the time out expires, and then: • Enter the correct PIN to access any held jobs • See your system support person if you need a password number to enter a specific printer feature, setting, or menu that is blocked from your use without the number. Toner low Try one or more of the following: • Replace the prin[...]

View supplies This message shows the current level of supplies. Waiting The printer has received data to print, but is waiting for an End-of-Job command, a Form Feed command, or additional data. Try one or more of the following: • Press to print the contents of the buffer. • Cancel the current print job. 30 Invalid refill, change cartridge Remo[...]

35 Insufficient memory to support Resource Save feature Try one or more of the following: • Press the arrow buttons until Continue appears, and then press to disable Resource Save and continue printing. • To enable Resource Save after receiving this message, make sure the link buffers are set to Auto, and then exit the menus to activate the lin[...]

39 Complex page, some data may not have printed Try one or more of the following: • Press the arrow buttons until Continue appears, and then press to clear the message and continue printing. • Cancel the current print job. • Install additional printer memory. 42.xy Cartridge region mismatch Install a print cartridge that matches the region nu[...]

53 Unformatted flash detected Try one or more of the following: • Press the arrow buttons until Continue appears, and then press to stop the defragment operation and continue printing. • Format the flash memory. If the error message remains, the flash memory may be defective and require replacing. 54 Serial option <x> error <x> is t[...]

56 Parallel port <x> disabled <x> is the number of the parallel port. Try one or more of the following: • Press the arrow buttons until Continue appears, and then press to clear the message. The printer discards any data received through the parallel port. • Make sure the Parallel Buffer menu item is not set to Disabled. 56 Serial p[...]

58 Too many bins attached 1 Turn the printer power off. 2 Unplug the power cord from the wall outlet. 3 Remove the additional bins. 4 Connect the power cord to a properly grounded outlet. 5 Turn the printer power back on. 58 Too many disks installed 1 Turn the printer off. 2 Unplug the power cord from the wall outlet. 3 Remove the extra disks. 4 Co[...]

Try one or more of the following: • Remove the duplex unit. • Press to clear the message and continue printing without using the duplex unit. 59 Incompatible envelope feeder Only options designed specifically for this printer are supported. Try one or more of the following: • Remove the envelope feeder. • Press to clear the message and cont[...]

88 Cartridge low The toner is low. Replace the print cartridge, and then press to clear the message and continue printing. 88.yy Cartridge nearly low The toner is low. Replace the print cartridge, and then press to clear the message and continue printing. 88.yy Replace cartridge The print cartridge is exhausted. 1 Replace the print cartridge. 2 Pre[...]

Maintaining the printer Periodically, certain tasks are required to maintain optimum print quality. Cleaning the exterior of the printer 1 Make sure that the printer is turned off and unplugged from the wall outlet. CAUTION—SHOCK HAZARD: To avoid the risk of electric shock when cleaning the exterior of the printer, unplug the power cord from the [...]

Checking the status of supplies A message appears on the display when a replacement supply item is needed or when maintenance is required. Checking the status of supplies from the printer control panel 1 Make sure the printer is on and Ready appears. 2 From the printer control panel, press the arrow buttons until Status/Supplies appears, and then p[...]

Moving the printer Before moving the printer Remove all printer options before moving the printer. CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more trained personnel to move it safely. CAUTION—POTENTIAL INJURY: Before moving the printer, follow these guidelines to avoid personal injury or print[...]

Administrative support Using the Embedded Web Server If the printer is installed on a network, the Embedded Web Server is available for a range of functions including: • Viewing a virtual display of the printer control panel • Checking the status of the printer supplies • Configuring printer settings • Configuring network settings • Viewi[...]

Viewing reports You can view some reports from the Embedded Web Server. These reports are useful for assessing the status of the printer, the network, and supplies. To view reports from a network printer: 1 Type the printer IP address into the address field of your Web browser. Note: If you do not know the IP address of the printer, then print a ne[...]

Restoring the factory default settings If you want to retain a list of the current menu settings for reference, then print a menu settings page before you restore the factory default settings. For more information, see “Printing a menu settings page” on page 36. Warning—Potential Damage: Restoring factory defaults returns most printer setting[...]

Troubleshooting Solving basic problems Solving basic printer problems If there are basic printer problems, or the printer is unresponsive, make sure: • The power cord is plugged into the printer and a properly grounded electrical outlet. • The electrical outlet is not turned off by any switch or breaker. • The printer is not plugged into any [...]

Solving printing problems Multiple-language PDFs do not print The documents contain unavailable fonts. 1 Open the document you want to print in Adobe Acrobat. 2 Click the printer icon. The Print dialog appears. 3 Select Print as image . 4 Click OK . Error message about reading USB drive appears Make sure the USB drive is supported. For information [...]

M AKE SURE YOU ARE USING A RECOMMENDED USB, SERIAL , OR E THERNET CABLE For more information contact the place where you bought the printer. M AKE SURE PRINTER CABLES ARE SECURELY CONNECTED Check the cable connections to the printer and print server to make sure they are secure. For more information, see the setup documentation that came with the p[...]

Job prints from the wrong tray or on the wrong paper C HECK THE PAPER TYPE SETTING Make sure the paper type setting matches the paper loaded in the tray: 1 From the printer control panel, check the Paper Type setting from the Paper menu. 2 Before sending the job to print, specify the correct type setting: • For Windows users, specify the type fro[...]

M AKE SURE THE PRINTER HAS ENOUGH MEMORY Add printer memory or an optional hard disk. Unexpected page breaks occur Increase the Print Timeout value: 1 From the printer control panel, press . 2 Press the arrow buttons until Settings appears, and then press . 3 Press the arrow buttons until Setup Menu appears, and then press . 4 Press the arrow butto[...]

M AKE SURE THE OPTION IS SELECTED From the computer you are printing from, select the option. For more information, see “ Updating available options in the printer driver” on page 37. Paper trays These are possible solutions. Try one or more of the following: M AKE SURE THE PAPER IS LOADED CORRECTLY 1 Open the paper tray. 2 Check for paper jams[...]

Envelope feeder These are possible solutions. Try one or more of the following: R ESET THE PRINTER Turn the printer off, wait about 10 seconds, and then turn the printer on. M AKE SURE THE ENVELOPES ARE LOADED CORRECTLY 1 Adjust the envelope support for the length of envelope you are using. 2 For more information, see “Loading the envelope feeder[...]

Memory card Make sure the memory card is securely connected to the printer system board. Flash memory card Make sure the flash memory card is securely connected to the printer system board. Hard disk with adapter Make sure the hard disk is securely connected to the printer system board. Internal Solutions Port If the Internal Solutions Port (ISP) d[...]

C HECK THE PAPER GUIDES Move the guides in the tray to the correct positions for the paper size loaded. T HE PAPER MAY HAVE ABSORBED MOISTURE DUE TO HIGH HUMIDITY • Load paper from a fresh package. • Store paper in its original wrapper until you use it. Paper jam message remains after jam is cleared The paper path is not clear. Clear jammed pap[...]

Blank pages These are possible solutions. Try one or more of the following: P ACKING MATERIAL MAY BE ON THE PRINT CARTRIDGE Remove the print cartridge and make sure the packing material is properly removed. Reinstall the print cartridge. T HE TONER MAY BE LOW When 88 Cartridge low appears, order a new print cartridge. If the problem continues, the [...]

C HECK THE PAPER TYPE SETTING Make sure the paper type setting matches the paper loaded in the tray: 1 From the printer control panel, check the Paper Type setting from the Paper menu. 2 Before sending the job to print, specify the correct type setting: • For Windows users, specify the type from Print Properties. • For Macintosh users, specify [...]

C HECK THE PAPER SIZE SETTING Make sure the paper size setting matches the paper loaded in the tray: 1 From the printer control panel, check the Paper Size setting from the Paper menu. 2 Before sending the job to print, specify the correct size setting: • For Windows users, specify the size from Print Properties. • For Macintosh users, specify [...]

C HECK THE PAPER TYPE SETTING Make sure the paper type setting matches the paper loaded in the tray: 1 From the printer control panel, check the Paper Type setting from the Paper menu. 2 Before sending the job to print, specify the correct type setting: • For Windows users, specify the type from Print Properties. • For Macintosh users, specify [...]

C HECK THE PAPER TYPE SETTING Make sure the paper type setting matches the paper loaded in the tray: 1 From the printer control panel, check the Paper Type setting from the Paper menu. 2 Before sending the job to print, specify the correct type setting: • For Windows users, specify the type from Print Properties. • For Macintosh users, specify [...]

C HECK THE PAPER TYPE SETTING Make sure the paper type setting matches the paper loaded in the tray: 1 From the printer control panel, check the Paper Type setting from the Paper menu. 2 Before sending the job to print, specify the correct type setting: • For Windows users, specify the type from Print Properties. • For Macintosh users, specify [...]

C HECK THE PAPER Make sure you are using paper that meets the printer specifications. Solid black or white streaks These are possible solutions. Try one or more of the following: M AKE SURE THE FILL PATTERN IS CORRECT If the fill pattern is incorrect, then choose a different fill pattern from your software program or application. C HECK THE PAPER T[...]

T HE PRINT CARTRIDGE MAY BE DEFECTIVE OR LOW ON TONER Replace the used print cartridge with a new one. If the problem continues, the printer may need to be serviced. For more information, contact Customer Support. Streaked horizontal lines These are the possible solutions. Try one or more of the following: T HE TONER IS SMEARED Select another tray [...]

These are possible solutions. Try one or more of the following: T HE TONER IS SMEARED Select another tray or feeder to feed paper for the job: • From the printer control panel, select the Default Source from the Paper Menu. • For Windows users, select the paper source from Print Properties. • For Macintosh users, select the paper source from [...]

Toner rubs off These are possible solutions. Try one or more of the following: C HECK THE PAPER TYPE SETTING Make sure the paper type setting matches the paper loaded in the tray: 1 From the printer control panel, check the Paper Type setting from the Paper menu. 2 Before sending the job to print, specify the correct type setting: • For Windows u[...]

Transparency print quality is poor Try one or more of the following: C HECK THE TRANSPARENCIES Use only transparencies recommended by the printer manufacturer. C HECK THE PAPER TYPE SETTING Make sure the paper type setting matches the paper loaded in the tray: 1 From the printer control panel, check the Paper Type setting from the Paper menu. 2 Bef[...]

Notices Product information Machine type: 4062, 4551, 4552, 4553, 4864, 5530 Model(s): 01A, 21A, 23A, 41A, 43A, 630, d03, dn, dn1, dn2, dn3, gd1, gd2, gm1, md1, mn1, n01, n02, n03, xn2 Edition notice October 2009 The following paragraph does not apply to any country where such provisions are inconsistent with local law: THIS PUBLICATION IS PROVIDED[...]

• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. • Consult your point of purchase or service representative for additional suggestions. The manufacturer is not responsible for radio or television interference caused by using other than recommended cables or by unauthorized changes or mo[...]

This symbol identifies static-sensitive parts. Do not touch in the areas near these symbols without first touching the metal frame of the printer. Laser notice The printer is certified in the U.S. to conform to the requirements of DHHS 21 CFR Subchapter J for Class I (1) laser products, and elsewhere is certified as a Class I laser product conformi[...]

Mode Description Power consumption (Watts) Off The product is plugged into a wall outlet, but the power switch is turned off. 0 W The power consumption levels listed in the previous table represent time-averaged measurements. Instantaneous power draws may be substantially higher than the average. Power Saver This product is designed with an energy-[...]

This product satisfies the Class B limits of EN 55022 and safety requirements of EN 60950. Regulatory notices for wireless products This section contains the following regulatory information pertaining to wireless products that contain transmitters, for example, but not limited to, wireless network cards or proximity card readers. Modular component[...]

( 1) cet appareil ne doit pas provoquer d'interférences et (2) il doit accepter toute interférence reçue, y compris celles risquant d'altérer son fonctionnement. Cet appareil a été conçu pour fonctionner uniquement avec l'antenne fournie. L'utilisation de toute autre antenne est strictement interdite par la réglementatio[...]

Compliance is indicated by the CE marking. Operation is allowed in all EU and EFTA countries, but is restricted to indoor use only. A declaration of conformity with the requirements of the directives is available from the Director of Manufacturing and Technical Support, Lexmark International, S. A., Boigny, France. Refer to the table at the end of [...]

Norsk Lexmark International, Inc. erklærer herved at dette produktet er i samsvar med de grunnleggende krav og øvrige relevante krav i direktiv 1999/5/EF. Polski Niniejszym Lexmark International, Inc. oświadcza, że niniejszy produkt jest zgodny z zasadniczymi wymogami oraz pozostałymi stosownymi postanowieniami Dyrektywy 1999/5/EC. Português [...]

to one of the following: providing you a replacement copy of the Software Program or reimbursement of the price paid for the Software Program. The Software Program may include internet links to other software applications and/or internet web pages hosted and operated by third parties unaffiliated with Licensor. You acknowledge and agree that Licens[...]

6 TRANSFER . You may transfer the Software Program to another end-user. Any transfer must include all software components, media, printed materials, and this License Agreement and you may not retain copies of the Software Program or components thereof. The transfer may not be an indirect transfer, such as a consignment. Prior to the transfer, the e[...]

18 CAPACITY AND AUTHORITY TO CONTRACT . You represent that you are of the legal age of majority in the place you sign this License Agreement and, if applicable, you are duly authorized by your employer or principal to enter into this contract. 19 ENTIRE AGREEMENT . This License Agreement (including any addendum or amendment to this License Agreemen[...]

Index Numerics 1565 Emulation error, load emulation option 163 2000-sheet tray loading 53 200–282 Paper jam 163 250-sheet tray (standard or optional) loading 50 281 paper jam 89 282 paper jam 89 30 Invalid refill, change cartridge 156 31 Replace defective cartridge 156 32 Cartridge part number unsupported by device 156 34 Short paper 156 35 Insuf[...]

Disabling Menus 144 Disk Corrupted 144 Disk recovery x/y XX% 144 Disk Wiping menu 120 display troubleshooting display is blank 170 display shows only diamonds 170 display, printer control panel 13 documents, printing from Macintosh 70 from Windows 70 drawers, paper installing 32 duplex unit installing 33 E Embedded Web Server 167 checking device st[...]

550-sheet tray (standard or optional) 50 card stock 57 envelopes 57, 59 letterhead in 2000-sheet tray 53 letterhead in multipurpose feeder 57 letterhead in trays 50 multipurpose feeder 57 transparencies 57 M Macintosh wireless network installation 40 memory card installing 18 troubleshooting 177 Menu access turned off by system administrator 148 me[...]

port settings configuring 45 PostScript menu 134 Power Saver 150 adjusting 168 print cartridges ordering 165 print job canceling from Macintosh 77 canceling from the printer control panel 77 canceling from Windows 77 print quality test pages printing 76 print quality troubleshooting blank pages 179 clipped images 179 ghost images 179 gray backgroun[...]

Enabling Menus 145 Encrypting disk x/y XX% 145 Enter PIN 145 Error reading USB drive 145 Flushing buffer 145 Formatting Disk x/y XX% 145 Formatting Flash 145 Hex Trace ready 145 Insert staple cartridge 145 Insert Tray <x> 146 Install bin <x> 146 Install duplex 146 Install envelope feeder 146 Install MICR Cartridge 147 Install tray <x[...]

Replace wiper 153 reports viewing 168 Reports menu 105 Reserve print jobs 73 printing for Macintosh users 73 printing for Windows users 73 Resetting active bin 153 Resetting the printer 153 Resetting without replacing may affect print quality. 153 Restore Held Jobs? 153 Restoring Factory Defaults 153 Restoring Held Jobs(s) x/y 153 Routine maintenan[...]

Unsupported USB device, please remove 155 Unsupported USB hub, please remove 155 USB drive removed 155 USB port 34 USB/USB <x> 155 Utilities menu 132 V Verify print jobs 73 printing for Macintosh users 73 printing for Windows users 73 View supplies 156 viewing reports 168 W Waiting 156 Windows wireless network installation 38 wired network se[...]