Dell 4500C manual

www .jp.dell.com | support.jp.dell.com Dell™ Dimension™ 4500C front door power button hard-drive light CD or DVD drive light USB 2.0 connectors (2) headphone connector breakaway hinge IEEE 1394 connector* breakaway hinge PC Card connectors (2)** * On computers with integr ated IEEE 1394 conne ctors. ** On computers with inte grated PC Card conn[...]

Hints, Notices, and Cautions HINT : A HINT indicates important inform ation that helps you make better use of your computer . NOTICE: A NOTICE indicates either potenti a l damage to hardware or loss of data and tells you how to avoid the problem. CAUTION: A CAUTION indi cates a potential for property damage, personal injury , or death. Abbreviation[...]

Contents 3 Contents CAUTION: Safety Instructions . . . . . . . . . . . . . . . . . . . 9 General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 When Using Y our Comp uter . . . . . . . . . . . . . . . . . . . . 11 When Working Inside Y our Computer . . . . . . . . . . . . . . 12 Protecting Against Electrostatic Discharge . . . . . . . [...]

4 Contents Copying CDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 Using Easy CD Creator Basic . . . . . . . . . . . . . . . . . 31 Using Blank CD-R Discs or Blank CD-RW Discs . . . . . . . . 32 Helpful Tips . . . . . . . . . . . . . . . . . . . . . . . . . . 32 How to Copy a CD . . . . . . . . . . . . . . . . . . . . . . . 33 Hyper-[...]

Contents 5 Mouse Problems . . . . . . . . . . . . . . . . . . . . . . . . . . 48 Network Problems . . . . . . . . . . . . . . . . . . . . . . . . . 49 PC Card Problems . . . . . . . . . . . . . . . . . . . . . . . . . 50 Pow er Pr o b l em s . . . . . . . . . . . . . . . . . . . . . . . . . . . 51 Printer Problems . . . . . . . . . . . . . . . . . [...]

6 Contents 4 Adding P arts Front and Back View of the Computer . . . . . . . . . . . . . . 76 Fro nt V ie w . . . . . . . . . . . . . . . . . . . . . . . . . . . 76 Back View . . . . . . . . . . . . . . . . . . . . . . . . . . . 78 Reattac hing the Front Door . . . . . . . . . . . . . . . . . . . . 79 Opening the Computer Cover . . . . . . . . . . [...]

Contents 7 Contacting Dell . . . . . . . . . . . . . . . . . . . . . . . . . . 105 Re g ul atory Inform at ion . . . . . . . . . . . . . . . . . . . . . . 106 Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107[...]

8 Contents[...]

CAUTION: Safety Instr uctions 9 CAUTION: Safety Instructions Use the following safe ty guidelines to help ensur e your own personal safety and to help protect your computer and working envi ronment from potential damage. General • Do not attempt to service the computer yourself unless you ar e a trained service technician. Always follow instal la[...]

10 CAUTION: Safety Instructions www .jp.dell.com | support.jp.dell.com • T o avoid shorting out your computer when disconnecting a network cable, first unp lug the cable from the network adapter on the ba ck of your computer , and then from the network jack. When r econnecting a network ca ble to your computer , first plug the cable into the netw[...]

When Using Y our Computer 11 When Using Y our Computer As you use your computer , observe th e following safe- handling guidelin es. CA UTION: Do not operat e your comp uter with any cover(s) (including computer covers, bezels , filler br ackets, front-panel inse rts, and so on) removed. • Y our com puter is equipped with one of the following: ?[...]

12 When Using Y our Computer www .jp.dell.com | support.jp.dell.com When W orking Inside Y our Computer Befor e you open the computer cover , perform the fol lowing steps in the sequence indicated. CAUTION: Do not attempt to service the computer yourself, except as explained in your online Dell™ documentat ion or in instructions othe rwise provid[...]

When Using Y our Computer 13 • Handle components and cards with car e. Do not touch the components or contacts on a card. Hold a car d by its edges or by its me tal mounting bracket. Hold a component such as a microprocessor chip by its edges, not by its pins. CAUTION: There is a danger of a new batter y exploding if it is incorrectly installed. [...]

14 When Using Y our Computer www .jp.dell.com | support.jp.dell.com Battery Disposal Y our computer uses a lithium coin-cell battery . The lithium coin-cell battery i s a long-life battery , and it is very po ssible that you will never need to r e place it. However , should you need to replace it, see page 103. Do not dispose of the battery along w[...]

Finding Information for Y our Computer 15 Finding Information for Y our Computer What Are Y ou Looking F or? Find it Here • A diagnostic program for my computer • Drivers for my computer • My computer docume ntation • My device documentation Res o ur c e CD Y ou can use this CD to access documentation and r e install drivers (see page 67). [...]

16 Finding Information for Y our Computer www .jp.dell.com | support.jp.dell.com • How to reinstall my operating system Operating Sys tem CD If you reinstall your operating syst em, use the R esourceCD to re install drivers for the devices that came with your computer . • Latest drivers for my comput er • Answers to technical service and supp[...]

Finding Information for Y our Computer 17 • Tips on using W indows • How to clean my computer • How to use my mouse and keyboar d T ell Me How Help File 1 Click the Start button, and then click Help and Support . 2 Click User and system guides , and then click User ’s guides . 3 Click Te l l M e H o w . • How to use W indows ® XP • Doc[...]

18 Finding Information for Y our Computer www .jp.dell.com | support.jp.dell.com[...]

1 SECTION 1 Setting Up Connecting the AC Adapter Attaching and R emoving the Computer Stand Setting Up a Printer Connecting an IEEE 1394 Device (Optional) T ransfer ring Inform ation to a New Computer Setting Up a Home and Office Network Connecting to the Internet Copying CDs Hyper - Threading T ur ning Off Y our Computer[...]

20 Setting Up www .jp.dell.com | support.jp.dell.com Connecting the AC Adapter 1 Connect the AC adapter to the plug on the A C power cable. CAUTION: If you decide to conn ect the green ground wire to an electrical outlet, do not permit contact between the green ground wire and power leads beca use electrical shock, fire, or damage to your computer [...]

Setting Up 21 Attaching and R emoving the Computer Stand T o attach the stand: HINT : Place your computer on a soft sur face to prevent scratching the top cover . 1 Rotate the computer to an upside-down position. 2 Insert the screw into the bottom of the stand. 3 Align the two tabs and the scr ew on the st and with the tab holes and screw hole in t[...]

22 Setting Up www .jp.dell.com | support.jp.dell.com 5 Place the computer in the upright positio n. To r e m o v e t h e s t a n d : 1 T urn the computer over so that the stand is at the top. 2 Loosen the screw and lift the stand away . 3 Place the computer in a horizontal position until you reattach the stand.[...]

Setting Up 23 Setting Up a Printer NOTICE: Complete the operating system setu p before you conn ect a printer to the computer . See the documentation that came with the printer for setup information, including how to: • Obtain and install updated drivers • Connect the printer to the computer • Load paper and install the toner or ink cartridge[...]

24 Setting Up www .jp.dell.com | support.jp.dell.com 4 T urn on the printer and then turn on the computer . If the Add New Hardware W izard window appears, click Cancel . 5 Install the printer driver if nece ssary . See th e documentati on that came with your printer . Connecting a USB Printer HINT : Y ou can connect USB devices while the computer [...]

Setting Up 25 Connecting an IEEE 1394 Device (Optional) IEEE 1394 d evices can move large amounts of data between computers and peripheral devices and are ideal for use with multimedia devices, such as digital video cameras. Y our computer provides a IEEE 1394 con nector on both the front and back panels (see "F ront and Back View of the Compu[...]

26 Setting Up www .jp.dell.com | support.jp.dell.com HINT : The connector can accept six-pin IEEE 1394 devices with the use of an adapter . T ransferring Information to a New Computer The Microsoft ® Wi n d o w s ® XP operating sys tem provides a F iles and Settings T ransfer wizard to move data from the source com puter to the new computer . Y o[...]

Setting Up 27 4 On the Do you have a Windows XP CD? screen, click I will use the wizard from the W indows XP CD , and then click Ne xt. 5 When the Now go to your old co mputer scree n appears, go to your old or source computer . T o copy data from the old computer: 1 Insert the W indows XP Operating System CD into your CD or D VD drive. 2 On the W [...]

28 Setting Up www .jp.dell.com | support.jp.dell.com Setting Up a Home and Office Network Connecting to a Ne twork Adapter Before you connect your computer to a network, the computer must have a network adapter installed and a network cable connected to it. T o connect a network cable: 1 Connect the network cable to the network adapter connector on[...]

Setting Up 29 3 Click Checklist f or creating a network . HINT : Selecting the connection method Thi s computer connects directly to the Inter n e t enables the integrated firewall provided with Windows XP . 4 Complete the checklist and r equired pr eparations, and r eturn to the Network Setup W izar d . 5 F ollow the instructions on the screen. Co[...]

30 Setting Up www .jp.dell.com | support.jp.dell.com If you do not have an MSN Explorer or AOL icon on your desktop or if you want to set up an Internet connection with a differ ent ISP : 1 Save and close any open files, and exit any open programs. 2 Click the Start button and click Internet Explorer . The New Connection Wizard appears. 3 Click Con[...]

Setting Up 31 The information in this section is ba sed on the Roxio Easy CD Creator Basic documentation that came with your computer . See the following section, "Using Easy CD Creator Basic, " for instructions on how to locate that documentation. HINT : The information in this section also applies to using Easy CD Creator Basic with a D[...]

32 Setting Up www .jp.dell.com | support.jp.dell.com Using Blank CD-R Discs or Blank CD-RW Discs Y our CD-RW drive writes to two differ ent types of re cording media—CD-R and CD-RW discs. Use blank CD-R (CD-Recordable) disks to recor d music or permanently store data files. After creating a CD-R disc, you cannot write to that disc again without c[...]

Setting Up 33 How to Copy a CD HINT : If you have a DVD/CD-RW com bo drive and experience recording problems, check the R oxio support website at support.roxio.com for available sof tware patches. The procedure assumes that your comp uter is equipped with a single CD-R W drive (without an additional CD drive). If your comp uter is equipped with bot[...]

34 Setting Up www .jp.dell.com | support.jp.dell.com Hyper - Threading HINT : Hyper - Threading is supported only on computers that have 3.06-GHz microprocessors (or higher) installed. Hyper - Threading is an Intel ® technology that can enhance over all performance by allowing one physica l microprocesso r to function as two logical microprocessor[...]

2 SECTION 2 Solving Problems Finding Solutions Finding Help Information Batter y Problems Drive Problems E-Mail, Modem, and Internet Problems Error Mess ages General Problems IEEE 1394 Problems Keyboard P roblems Mouse P roblems Network Problems PC Card Problems Po w e r P r o b l e m s Pri nt e r Pro bl e ms Scanner Problems Sound and Speaker P ro[...]

36 Solving P roblems www .jp.dell.com | support.jp.dell.com Finding Solutions Sometimes it’s difficult to figure out wher e to go for answers. Use this chart to help you quickly find the answers to your questions. See page 51. See page 43. Get technical assistance from Dell. See page 105 . Press a key or move the mouse. See the Te l l M e H o w h[...]

Solving P roblems 37 See page 55 . See page 54. See page 52. See page 41. See page 48. See page 47 . See page 39 . See page 49. See page 44. See page 53 . See page 43. See page 41. See page 41 . See page 44.[...]

38 Solving P roblems www .jp.dell.com | support.jp.dell.com Finding Help Information Batter y Problems CAUTION: There is a da nger of a new battery exploding if it is incorrectly installed. R eplace the battery only wi th the same or equivalent type recommended by the manufa cturer . Discard used batteries according to the manufacturer's instr[...]

Solving P roblems 39 Drive Problems CD drive problems HINT : High-speed CD drive vibration is normal and may cause noise. This does not indicate a defect in the drive or the CD. A DJUST THE W INDO WS VOLUME CONTROL — Click the spe ak er icon in the lower-right corner of your screen. • Ensure that the volume is turned up by clicking t he slideba[...]

40 Solving P roblems www .jp.dell.com | support.jp.dell.com Problems writing to a CD-RW drive HINT : If you disable standby mode to write to a CD-RW dri ve , remember to reenable standby mode when you finish writing to the CD. DVD drive problems HINT : Because of different regions worldwide and different disc formats, not all DVD titles work in all[...]

Solving P roblems 41 Hard drive problems E-Mail, Modem, and Internet Problems HINT : Connect the modem to an analog telephone jac k only . The modem does not operate while it is connected to a digital telephone network. R UN C HECK D ISK 1 Click the Start button, and then click My Computer . 2 Right-click the drive letter (local disk) that you want[...]

42 Solving P roblems www .jp.dell.com | support.jp.dell.com V ERIFY THAT THE MODEM IS COMMUNI CATING WITH W INDOWS ® 1 Click the Start button, and then click Control P anel . 2 Click P rinters and Othe r Hardware . 3 Click Phone and Modem Options . 4 Click the Modems tab. 5 Click the COM port for your modem. 6 Click Pr o p e r t i e s , click the [...]

Solving P roblems 43 Error Messages A FILENAM E CANNOT CONTAIN ANY OF THE FOLLOWING CHARACTERS : / : * ? “ < > | — Do not use these characters in filenames. A REQUIRED .DLL FILE WAS NOT FOUND — The program that you are trying to open is missing an essential file. T o remove and then r ei nstall the program: 1 Click the Start button . [...]

44 Solving P roblems www .jp.dell.com | support.jp.dell.com General Problems A program stops responding A program crashes repeatedly HINT : Sof tware usually includes installation instr uctions in i ts documentation or on aC D . A program is designed for an ea rlier Windows operating system E ND THE PROGRAM 1 P ress <Ctrl> <Shift><Es[...]

Solving P roblems 45 A solid blue screen appears Other software problems T URN THE COMPUTER OFF — If the computer does not r espond to a keystrok e or a proper shutdown, pr ess the power button for at least 8 to 10 seconds until the computer turns off. Pr ess the power button again to restart the computer . The chkdsk program automatically runs d[...]

46 Solving P roblems www .jp.dell.com | support.jp.dell.com Other technical problems General hardware problems If your computer exhibits one or mor e of the following symptoms, a device conflict may exist: • Y our computer locks up, particularl y while usi ng a specific devi ce. • A re cently added de vice does not work. • A sound car d emits[...]

Solving P roblems 47 IEEE 1394 Problems HINT : Check Windows Explorer to see if your device is listed as a drive. K eyboard Problems C HECK YOUR OPERATING SYSTEM DOCUMENTATION FOR ADDITIONAL TROUBLESHOOTING INFORMATION C HECK FOR INTERRUPT REQUEST CONFLICTS — See page 70. C HECK THE IEEE 1394 DEVICE — Ensur e that the IEEE 1394 device is proper[...]

48 Solving P roblems www .jp.dell.com | support.jp.dell.com Mouse Problems C HECK THE KEYBOARD CABLE • Shut down the computer (see page 34), reconnect the keyboar d cable as shown on the setup diagram for your computer , and then restart the comput er . • Ensure that the keyboar d cable is firmly connected to the computer . • Check the ca ble[...]

Solving P roblems 49 Network Problems I F YOU CONNECTED THE MOUSE AFTER TURNING ON THE COMPUTER , REMOVE THE POWER CABLE , AND THEN RECONNECT THE MOUSE CABLE — If the mouse is conne cted after the power is turned on, the mouse appears to be nonfunctional. T o make the mouse function properly : 1 While your computer is on, remove the power cable f[...]

50 Solving P roblems www .jp.dell.com | support.jp.dell.com PC Card Problems HINT : Y our computer is designed for 16-bit PCMCIA cards only . Do not use a 32-bit CardBus. C HECK THE NETWORK LIGHTS ON THE BACK OF THE COMPUTER — No light indicates that there is no network communicat ion. T ry replacing the network cable. R ESTART THE COMPUTER AND T[...]

Solving P roblems 51 Po w e r P r o b l e m s CAUTION: Before you begin any of the procedures in this section, follow the safety instructions on page 9. HINT : If the power light on the front of the computer is steady green (see page 76), the computer is operating normally . A DJUST THE P OWER P ROPERTIES — Y our computer may be in s tandby or hi[...]

52 Solving P roblems www .jp.dell.com | support.jp.dell.com Printer Problems HINT : Dell does not cover the printer ’s warranty . If you need technical assistance for your printer , call the printer ’s manufacturer . See the printer documentation for the correct phone number . I F THE POWER LIGHT IS STEADY AMBER — The computer is r eceiving e[...]

Solving P roblems 53 Scanner Problems HINT : Dell does not cover the scanner ’s warranty . If you need technical assistance for your scanner , call the scanner ’s manufacturer . See the scanner documentation for the correct phone number . T EST THE ELECTRIC AL OUTLET — Ensure that the electrical outlet is working by testing it with another de[...]

54 Solving P roblems www .jp.dell.com | support.jp.dell.com Sound and Speaker Problems HINT : The volume control in some MP3 players overrides the Windows ® volume setting. If you have been listening to MP3 songs, ensure that you did not turn the player volume down or off . V ERIFY THAT THE SCANNER IS RECOGNIZED BY M ICROSOFT ® W INDOWS ® 1 Clic[...]

Solving P roblems 55 Video and Monitor Problems If the screen is blank HINT : See the monitor documentation for troubleshooting procedures. R UN THE SPEAKER DIAGNOSTICS — Some speak er systems have self - diagnostics. See the speak er document ation for diagnostics instructions. R EINSTALL THE AUDIO ( SOUND ) DRIVER — See page 67. C HECK FOR IN[...]

56 Solving P roblems www .jp.dell.com | support.jp.dell.com If the screen is difficult to read T EST ANOTHER MO NITOR — If another monitor is available, connect it to the computer . C HECK THE DIAGNOSTIC LIGHTS — See page 60. C HECK THE MONITOR SETTINGS — See the monitor documentation for instructions on adjusting the contrast and brightness,[...]

Solving P roblems 57 R ESTORE THE RECOMMENDED SETTINGS — Restor e the original resolution and r efr esh rate settings. See the Te l l M e H o w help file for instructions. T o access help files, see page 38 . C HECK FOR INTERRUPT REQUEST CONFLICTS — See page 70.[...]

58 Solving P roblems www .jp.dell.com | support.jp.dell.com[...]

3 SECTION 3 Advanced T roubleshooting Diagnostic Lights Using System R estore Dell Diagnostics Drivers R esolving Sof tware and Hardware Incompatibilities R einstalling Windows® XP[...]

60 Advanced T roubleshooting www .jp.dell.com | support.jp.dell.com Diagnostic Lights T o help you troubleshoot a problem, yo ur computer is equipped with four lights on the back panel labeled "A," "B," "C," and "D" (see page 78 ). These lights can be yellow or green. When th e computer starts normally , the [...]

Advanced T roubleshooting 61 No memory modules are detected. • Reinstall all memory modules (see page 90) and then restart the computer . • T o eliminate the possibility of a faulty memory connector , remove all memory modules, install one memory module (if the computer supports a single module), and restart the computer . Then move the memory [...]

62 Advanced T roubleshooting www .jp.dell.com | support.jp.dell.com Using System R estore The Microsoft ® Wi n d o w s ® XP operating system provides S ystem Restore to allow you to return your computer to an earlier operating state (without affecting data files) if changes to th e ha rd w a re, so f tw a re, or o th er s ys te m settings have le[...]

Advanced T roubleshooting 63 1 Click the Start button, point to All P rog ram s → Accessories → System To o l s , and then click System Restore . 2 Ensure that R estore my computer to an earlier time is selected, and then click Next . 3 Click a ca lendar date to which yo u want to rest ore your comp uter . The Select a Restore P oint scr een pr[...]

64 Advanced T roubleshooting www .jp.dell.com | support.jp.dell.com Enabling System R estore If you reinstall W indows XP with less than 200 MB of free hard-disk space available, System Restor e is automatically disa bled. T o see if Syst em Restore is enabled: 1 Click the Start button, and then click Control Pa n e l . 2 Click P erformance a nd Ma[...]

Advanced T roubleshooting 65 Starting the Dell Diagnostics NOTICE: Only use the Dell Diagnostics to test your D ell™ computer . Using this program with other computer s can result i n error messages. Start the Dell Diagnostics from either your hard drive or fr om the Dell Dimension ResourceCD as e xplained below . Starting the Dell Diagnostics Fr[...]

66 Advanced T roubleshooting www .jp.dell.com | support.jp.dell.com 9 When the Dell Dia gnostics Main Me nu appears, select the test you want to run. Dell Diagnostics Main Menu 1 After the Dell Diagnostics loads and the Main Menu scre en appears, click the button for the option you want. HINT : The Ser vice T ag number for your computer is located [...]

Advanced T roubleshooting 67 4 When the tests are completed, if yo u are running the Dell Diagnostics from the ResourceCD , remo v e t h e C D . 5 Close the test screen to return to the Main Menu scr een. T o exit t he Dell Diagnostics and restart the computer , close the Main Menu screen. Drivers What Is a Driver? A driver is a program that contro[...]

68 Advanced T roubleshooting www .jp.dell.com | support.jp.dell.com Identifying Dr ivers 1 Click the Start button and click Control P anel . 2 In the Control P anel window , under Pic k a C a te go ry , click P erformance and Maint enance . 3 In the P erformance and Maintenance window , click System . 4 In the System P ropertie s window , click the[...]

Advanced T roubleshooting 69 If Device Driver Rollback does not resolve the proble m, then use System Restore (see page 62) to return your computer to the operat ing state that existed befor e you installed the new driver . Using the Dell Dimension ResourceCD If using Device Driver Rollback or System Restore (see page 62) does not resolve the probl[...]

70 Advanced T roubleshooting www .jp.dell.com | support.jp.dell.com R esolving Software and Hardware Incompatibilities Microsoft ® Wi n d o w s ® XP IRQ conflicts occur if a device either is not detected during the operating system setup or is detected but incorrectly configured. T o check for conflicts on a computer running W indows XP : 1 Click[...]

Advanced T roubleshooting 71 5 In the Hardware T roubleshooter list, click I need to resolve a hardware conflict on my comput er . 6 Click Next . R einstalling Windows ® XP Before r einstalling the Microsoft ® W indows XP operating system to corr ect a problem, try correcting the problem by performing a W indows XP Syst em Restor e (see pag e 62)[...]

72 Advanced T roubleshooting www .jp.dell.com | support.jp.dell.com 6 Read the information in the License Agreement window , and then press <F8> on your k eyboard to agree with the license information. 7 If your computer already has W ind ows XP installed and you want to recover your cur rent W indows XP data, type r to select the repair opti[...]

Advanced T roubleshooting 73 15 When the W elcome to Microsoft scr een appears, click the gr een arrow icon at the bottom of the scr een to continue. F ollow the directions on the screen to finish. 16 Remove the CD from the drive. 17 Reinstall the appropriate drivers (s ee page 67). 18 Reinstall your virus protection software. 19 Reinstall your oth[...]

74 Advanced T roubleshooting www .jp.dell.com | support.jp.dell.com[...]

4 SECTION 4 Adding P arts Front and Back View of the Computer R eattaching the Front Door Opening the Computer Cover Looking Inside Y our Computer Adding PC Cards (Optional) Adding Other Cards Adding or R eplacing a Video Ca rd Adding Memor y Closing the Computer Cover[...]

76 Adding P arts www .jp.dell.com | support.jp.dell.com F ront and Back View of the Computer Fr on t V i e w HINT : The front-panel door does not close when you are using certain PC Cards or IEEE 1394, USB, or headphone connectors. 9 8 73 5 6 1 2 4 1 breakaway hinges (2) T o prevent damage to your computer , the front door is designed to "brea[...]

Adding P arts 77 5 USB 2.0 connectors (2) F or quick connections, Dell recommends using the front USB connectors for USB devices such as digital cameras, gaming co ntrollers, and scanners. Use the back-panel USB connectors for USB devices that are se ldom disconnected, such as USB mouse and keyboar d devices. NOTICE: This computer supports the use [...]

78 Adding P arts www .jp.dell.com | support.jp.dell.com Back View HINT : The front-panel door is removable; if you remove it or accidentally knock it off its hinges, it snaps back in place. F or instr uctions o n how to reattach the door , see page 79. 4 1 12 11 7 10 2 14 15 6 13 3 9 16 8 5 1 parallel connector Connect a parallel device, such as a [...]

Adding P arts 79 R eattaching the Front Door T o prevent damage to your computer , th e front door is designed to "break away" if it is opened too far . T o reattach the front door : 1 Shut down the computer (see p age 34). 2 Disconnect the computer’s power cable from the electrical outlet. HINT : The top hinge arm clicks when it is mov[...]

80 Adding P arts www .jp.dell.com | support.jp.dell.com 5 P r ess inward on the fr ont door unt il it clips to both hinge arms. Opening the Computer Cover CAUTION: Before you begin any of the procedures in this section, follow the sa fety ins tructions on page 9. CAUTION: T o guard against electrical shock, always unplug your computer from the elec[...]

Adding P arts 81 3 Disconnect the computer power cabl e from the wa ll outlet, and then press the power button to ground the system board. 4 Disconnect all cables from the computer , and then remove the computer stand (see page 21). NOTICE: Ensure that there is sufficient s pace to support the open cover—at least 30 cm (1 f t) of desk top space. [...]

82 Adding P arts www .jp.dell.com | support.jp.dell.com L ooking Inside Y our Computer CAUTION: Before you begin any of the procedures in this section, follow the sa fety ins tructions on page 9. CAUTION: T o guard against electrical shock, always unplug your computer from the electric al outlet before opening the cover . NOTICE: Be careful when op[...]

Adding P arts 83 System Board memor y module connectors (DIMM A, DI MM B) page 90 drive connector (DSKT) hard drive connector (IDE1) batter y socket (BA TTERY) page 103 CD drive con nector (IDE2) main power connector (POWER) microprocessor connector (CPU) microprocessor fan connector (F AN) front panel switch con nector (FRONTP ANEL) CD audio conne[...]

84 Adding P arts www .jp.dell.com | support.jp.dell.com Adding PC Cards (Optional) Y ou can add PC Cards to computers wi th integrated PC Card connectors. PC Card T ypes HINT : "T ype" of card refers to its thickness, not its functionality . The PC Card slot has two connectors that support four combinations of cards: HINT : Y our computer[...]

Adding P arts 85 3 If you encounter too much resistance when you insert the car d, do not force the card. Check the car d's orientation, and try again. 4 Y our computer recognizes most PC Car ds and automatically loads the appropriat e device driver for use with the computer . If the configuration program tells you to load the manufacturer&apo[...]

86 Adding P arts www .jp.dell.com | support.jp.dell.com Adding Other Cards CAUTION: Before you begin any of the procedures in this section, follow the sa fety ins tructions on page 9. CAUTION: T o guard against electrical shock, always unplug your computer from the electric al outlet before opening the cover . NOTICE: Y ou must use low -profile car[...]

Adding P arts 87 7 If you are installing a new card, r emo ve the filler bracket to cr eate an empty card-slot opening. If you ar e r eplacing a car d that is alre ady installed in the computer , remove the car d. If necessary , disco nnect any cables connected to the card. Grasp the car d by its top corner s, and ease it out of its connector . 8 P[...]

88 Adding P arts www .jp.dell.com | support.jp.dell.com Adding or R eplacing a Video Card CAUTION: Before you begin any of the procedures in this section, follow the sa fety ins tructions on page 9. CAUTION: T o guard against electrical shock, always unplug your computer from the electric al outlet before opening the cover . NOTICE: Y ou must use l[...]

Adding P arts 89 Installing a Video Card HINT : If you purchased the optional video card, ensure that you connected your monitor cable to the correct video connector . NOTICE: Y ou must use low-profile cards for your co mputer . A full-size card can damage the computer or the card. 1 T o add or replace the card, pr e s s the card lever toward the P[...]

90 Adding P arts www .jp.dell.com | support.jp.dell.com Adding Memor y CAUTION: Before you begin any of the procedures in this section, follow the sa fety ins tructions on page 9. CAUTION: T o guard against electrical shock, always unplug your computer from the electric al outlet before opening the cover . Y ou can increase your co mputer memory by[...]

Adding P arts 91 9 Align the notch on the bottom of the module wit h the crossbar in the connector . NOTICE: T o avoid damage to the memor y module, press the module straight down into the connector while you apply equal force to each end of the module. 10 Insert the module into the connector until the module snaps into position. If you insert the [...]

92 Adding P arts www .jp.dell.com | support.jp.dell.com 11 Reinstall the video card (see page 88). 12 Close the computer cover (see pag e 92). 13 Attach the computer stand (see page 21). NOTICE: T o connect a network cable, first p lug the cable into the network wall jack and then plug it into the computer . 14 Connect your computer and devices to [...]

Adding P arts 93 5 Connect your computer and devices to electrical outlets, and turn them on.[...]

94 Adding P arts www .jp.dell.com | support.jp.dell.com[...]

5 SECTION 5 Appendix Specifications Standard Settings Clearing Forgotten P asswords R eplacing the Batter y Dell T echnical Support P olicy Contacting Dell R egulator y Infor mation[...]

96 Appendix www .jp.dell.com | support.jp.dell.com Specifications Microprocessor Microprocessor type Intel ® Pe n t i u m ® 4 L1 cache 8 KB first-le vel L2 cache integrated 256-KB or 512-KB at full microprocessor speed System Information System chip set Intel 845G DMA channels four Interrupt levels 24 APIC mode System BIOS chip 4 Mb (512 KB) Syst[...]

Appendix 97 Memory Architecture DDR SDR AM Memory connectors two Memory capacities 128-, 256-, and 512-MB non-ECC DDR SDRAM Minimum memory 128 MB Maximum memory 1 GB Memory type 266-MHz DDR SDRA M (non-ECC) Drives Externally accessible one slimline optical bay one slimline 3.5-inch bay Internally accessible o ne bay for 1-inch–high IDE hard drive[...]

98 Appendix www .jp.dell.com | support.jp.dell.com Video Video controller Intel integrated AGP graphics (low-profile AGP video card also supported) Audio Audio controller ADI 1981A Controls and Lights P ower control push button P ower light green light on power button—bl inking gr een in sleep state; solid gr een for power -on state Hard-drive ac[...]

Appendix 99 Environmental T emperature: Operating 10 ° to 35 ° C ( 5 0 ° to 95 ° F) * Storage –40 ° to 65 ° C (–40 ° to 149 ° F) Relative humidity 20% to 80% (noncondensing) Maximum vibration: Operating 0.25 G at 3 to 200 Hz at 1/2 octave/min Storage 0.5 G at 3 to 200 Hz at 1/2 octave/min Maximum shock: Operating bottom half -sine pulse[...]

100 Appendix www .jp.dell.com | support.jp.dell.com Standard Settings The system setup program contains the standard settings for your computer . NOTICE: Unless you are an expert computer user , don’t change the settings for this program. Certain changes might m ake your computer work incorrectly . See the following figure for an ex ample of the [...]

Appendix 101 Viewing Settings 1 T urn on (or restart) your computer . 2 When the blue DELL™ logo appe ars, press <F2> immediately . If you wait too long and th e operating system logo appears, continue to wait until you see the Microsoft ® Wi n d o w s ® desktop. Then shut down your computer and try again. System Setup Program Screens The[...]

102 Appendix www .jp.dell.com | support.jp.dell.com Clearing F orgotten Pa sswords CAUTION: Before you begin any of the procedures in this section, follow the sa fety ins tructions on page 9. If you forget your user or setup pass wor d, you cannot oper ate your comp uter or change settings in the system se t up program until you clear the forgotten[...]

Appendix 103 14 Attach the computer stand (see page 21). NOTICE: T o connect a network cable, firs t plug the cable into the network wall jack and then plug it into the computer . 15 Connect your computer and devices to electrical outlets, and turn them on. T urning on your computer with the PSWD jumper instal led r eenables the password featur e. [...]

104 Appendix www .jp.dell.com | support.jp.dell.com NOTICE: T o avoid damage to the system board while you pr y the batter y loose, be sure to inse rt the plas ti c screwdriver between t he battery and the socket (not the system board). 6 Insert the new battery into the socket with the side labeled "+" facing up and snap it into place. 7 [...]

Appendix 105 Contacting Dell HINT : T oll-free numbers are for use within the countr y for which they are listed. When you need to contact D ell, use the telephone numbers, cod es, and electronic addresses provided in the following table. If you need assistance in determining which codes to us e, contact a local or an internatio nal operator . See [...]

106 Appendix www .jp.dell.com | support.jp.dell.com R egulator y Information Electromagnetic Interference (EMI) is any signal or emissi on, radiated in free space or conducted along power or signal leads, that endangers the functioning of a radio navig at ion or other safety service or seriously degrades, obstructs, or r epeated ly interrupts a lic[...]

Index 107 Inde x A audio . See sound B battery disposal, 1 4 replacing, 1 0 3 BIOS, 100 C cards adding, 8 6 connectors, 8 3 CD drive fixing problems, 3 9 CD-RW driv e fixing problems, 4 0 CDs copying, 3 0 Easy CD Creator Basic, 3 1 Check Disk, 41 computer back view , 7 6 closing cover , 9 2 error messages, 4 3 - 4 4 front door , 7 6 front view , 7 [...]

108 Index 108 Index F F iles and Settings T ransfer Wi z a r d , 2 6 finding in formation, 15 finding solu tions, 36 fixing problems battery , 3 8 Dell Diagnostics, 6 4 drive, 3 9 e-mail, 4 1 IEEE 1394, 4 7 Internet connection, 4 1 key bo a rd, 4 7 modem, 4 1 mouse, 4 8 network, 4 9 PC Cards, 5 0 power , 5 1 printer , 5 2 scanner , 5 3 sound and sp[...]

Index 109 crashes, 4 4 stops responding, 4 4 R RA M . S ee memory rei n st a ll i ng drivers, 6 8 Wi n d o w s X P , 7 1 ResourceCD, 15, 68-69 D e l l D i a g n o s t i c s , 15, 64 S safety inst ructions, 9 scanner fixing problems, 5 3 screen. See monitor service tag number , 15 settings system setup program, 1 0 0 setup diagram, 16 shutting down [...]

110 Index 110 Index[...]