Dell 7010 manual

Dell OptiPlex 9010/7010 Small Form Factor Owner's Manual Regulatory Model: D03S Regulatory Type: D03S002[...]

Notes, Cautions, and Warnings NOTE: A NOTE indicates important information that helps you make better use of your computer. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. © 2013 Dell Inc[...]

Contents 1 Working on Your Computer....................................................................................................... 5 Before Working Inside Your Computer ..................................................................................................................... 5 Turning Off Your Computer ...........................[...]

Removing the Processor ......................................................................................................................................... 29 Installing the Processor .......................................................................................................................................... 30 Removing the System[...]

1 Working on Your Computer Before Working Inside Your Computer Use the following safety guidelines to help protect your computer from potential damage and to help to ensure your personal safety. Unless otherwise noted, each procedure included in this document assumes that the following conditions exist: • You have read the safety information that[...]

CAUTION: Before touching anything inside your computer, ground yourself by touching an unpainted metal surface, such as the metal at the back of the computer. While you work, periodically touch an unpainted metal surface to dissipate static electricity, which could harm internal components. Turning Off Your Computer CAUTION: To avoid losing data, s[...]

2 Removing and Installing Components This section provides detailed information on how to remove or install the components from your computer. Recommended Tools The procedures in this document may require the following tools: • Small flat-blade screwdriver • Phillips screwdriver • Small plastic scribe Removing the Cover 1. Follow the procedur[...]

Removing the Front Bezel 1. Follow the procedures in Before Working Inside Your Computer . 2. Remove the cover. 3. Pry the front bezel retention clips away from the chassis. 4. Rotate the bezel away from the computer to release the hooks on the opposite edge of the bezel from the chassis. Then, lift the chassis and remove the front bezel from the c[...]

Removing The Wireless Local Area Network (WLAN) Card 1. Follow the procedures in Before Working Inside Your Computer. 2. Remove the cover. 3. Remove the screws the secure the antenna puck to the connector. Pull out the antenna puck from the computer. 4. Press the blue tab and lift the latch outwards. Lift and remove the WLAN card from the computer.[...]

Removing the Drive Cage 1. Follow the procedures in Before Working Inside Your Computer . 2. Remove the: a) cover b) front bezel 3. Remove the data cable and power cable from the back of the drive. 4. Slide the drive-cage handle toward the back of the computer into the unlocked position. 10[...]

5. Rotate the drive cage upward using the handle and lift the drive cage free off the chassis. Installing the Drive Cage 1. Place the drive cage on the edge of the computer to allow access to the cable connectors on the hard drive. 2. Connect the data cable and power cable to the back of the hard drive. 3. Flip over the drive cage and insert it int[...]

3. Remove the data cable and power cable from the back of the optical drive. 4. Lift the blue tab and slide the optical drive inwards to remove it from the computer. 12[...]

5. Pry the sides of the bracket to remove the optical drive. Installing the Optical Drive 1. Insert the optical drive into the bracket. 2. Lift the blue tab and slide the optical drive outwards to insert it into the computer. 3. Connect the data cable and power cable to the optical drive. 4. Install the cover. 5. Follow the procedures in After Work[...]

4. Flex the hard-drive bracket and then remove the hard drive from the bracket. 5. Release the screws that secure the hard drive to the top of the hard-drive bracket. 6. Release the screws that secure the hard drive to the underside of the hard-drive bracket. Installing the Hard Drive 1. Tighten the screws to secure the hard drive to the hard-drive[...]

5. Follow the procedures in After Working Inside Your Computer . Removing the Intrusion Switch 1. Follow the procedures in Before Working Inside Your Computer . 2. Remove the cover. 3. Disconnect the intrusion-switch cable from the system board. 4. Slide the intrusion switch inwards and remove it from the system board. 15[...]

Installing the Intrusion Switch 1. Insert the intrusion switch into the chassis rear and slide it outward to secure it. 2. Connect the intrusion-switch cable to the system board. 3. Install the cover. 4. Follow the procedures in After Working Inside Your Computer . Memory Module Guidelines To ensure optimal performance of your computer, observe the[...]

4. Lift the memory modules out of the connectors on the system board. Installing the Memory 1. Insert the memory modules into the connectors on the system board. 2. Press down on the memory modules until the retention clips spring back to secure them in place. 3. Install the: a) drive cage b) front bezel c) cover 4. Follow the procedures in After W[...]

Installing the Coin-Cell Battery 1. Place the coin-cell battery into its slot on the system board. 2. Press the coin-cell battery downward till the release latch springs back into place and secures it. 3. Install the: a) front bezel b) cover 4. Follow the procedures in After Working Inside Your Computer . Removing the System Fan 1. Follow the proce[...]

3. Disconnect the fan cable from the system board. 4. Release the cable from the restraint. 5. Pry and remove the system fan away from the grommets securing it to the computer. Then, press the grommets inward along the slots and pass through the chassis. 19[...]

Installing the System Fan 1. Place the system fan in the chassis. 2. Pass the grommets through the chassis and slide outward along the grooves to secure them in place. 3. Thread the fan cable through the restraint and connect it to the system board. 4. Install the: a) drive cage b) front bezel c) cover 5. Follow the procedures in After Working Insi[...]

Installing the Speaker 1. Place the speaker at the appropriate location on the chassis rear. 2. Press the speaker-securing tab and slide the speaker towards the left of the computer to secure it. 3. Connect the speaker cable to the system board. 4. Install the: a) drive cage b) front bezel c) cover 5. Follow the procedures in After Working Inside Y[...]

4. Press in the retention clips and slide the power-switch cable out through the front of the computer. Installing the Power-Switch Cable 1. Slide the power-switch cable in through the front of the computer. 2. Secure the power-switch cable to the chassis. 3. Thread the power-switch cable into the chassis clip. 4. Connect the power-switch cable to [...]

4. Remove the screw that secures the I/O panel to the chassis. Then, slide the I/O panel to the right to release and remove from the computer. Installing the Input/Output (I/O) Panel 1. Insert the I/O panel into the slot on the chassis front. 2. Slide the I/O panel towards the left of the computer to secure to the chassis. 3. Tighten the screw to s[...]

b) front bezel c) drive cage 3. Disconnect the 4-pin power cable from the system board and un-thread the cable from the chassis clips. 4. Remove the power cable from the restraint. 24[...]

5. Lift the spacer out of the computer. 6. Disconnect the 24-pin power cable from the system board. 7. Remove the screws that secure the power supply to the back of the computer. 8. Push in on the blue release tab beside the power supply, and slide the power supply towards the front of the computer. 25[...]

9. Lift the power supply out of the computer. Installing the Power Supply 1. Place the power supply in the chassis and slide outward to secure it. 2. Tighten the screws securing the power supply to the back of the computer. 3. Insert the spacer. 4. Connect the 24–pin power cable to the system board. 5. Thread the 4–pin power cable into the rest[...]

Removing the Heat Sink 1. Follow the procedures in Before Working Inside Your Computer . 2. Remove the: a) cover b) front bezel c) drive cage 3. Press the clip to release and disconnect the heat-sink assembly cable from the system board. 4. Release the I/O Board/FlyWire cable from the routing channel on the heat sink. 27[...]

5. Press the clip to release and disconnect the fan cable from the system board. 6. Loosen the captive screws, lift the heat sink assembly upwards, and then remove it from the computer. Lay the assembly with the fan facing downwards, and with the thermal grease facing upwards. 28[...]

Installing the Heat Sink 1. Place the heat sink assembly into the chassis. 2. Tighten the captive screws to secure the heat-sink assembly to the system board. 3. Connect and thread the I/O Board/FlyWire cable to the routing channel on the heat sink. 4. Connect the fan cable to the system board. 5. Connect the heat sink assembly cable to the system [...]

Installing the Processor 1. Insert the processor into the processor socket. Ensure the processor is properly seated. 2. Press the release lever down and then move it inward to secure it with the retention hook. 3. Install the heat sink. 4. Install the drive cage. 5. Install the front bezel. 6. Install the cover. 7. Follow the procedures in After Wo[...]

4. Remove the screws that secure the system board to the chassis. 5. Turn the hex screw counter clockwise and remove from the system board. 6. Remove the system board from the chassis. 31[...]

System Board Components The following image displays the system board layout. 1. RTC reset jumper 2. intrusion-switch connector 3. power connector 4. processor 5. system fan connector 6. password jumper 7. power switch connector 8. memory module connectors 9. system fan connector 10. system power connector 11. internal speaker connector 12. PCI Exp[...]

Installing the System Board 1. Align the system board to the port connectors at the rear of the chassis and place the system board in the chassis. 2. Tighten the screws that secure the system board to the chassis. 3. Tighten the hex screw clockwise. 4. Re-connect all the cables to the system board. 5. Install the: a) heat sink b) expansion card c) [...]

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3 System Setup System Setup enables you to manage your computer hardware and specify BIOS ‐ level options. From the System Setup, you can: • Change the NVRAM settings after you add or remove hardware • View the system hardware configuration • Enable or disable integrated devices • Set performance and power management thresholds • Manage[...]

Keys Navigation <Enter> Allows you to select a value in the selected field (if applicable) or follow the link in the field. Spacebar Expands or collapses a drop ‐ down list, if applicable. <Tab> Moves to the next focus area. NOTE: For the standard graphics browser only. <Esc> Moves to the previous page till you view the main scr[...]

Table 3. System Configuration Option Description Integrated NIC Allows you to enable or disable the integrated network card. You can set the integrated NIC to: • Disabled • Enabled • Enabled w/PXE • Enabled w/ImageServer NOTE: Depending on the computer and its installed devices, the items listed in this section may or may not appear. Serial[...]

Option Description For Mini-Tower, Desktop, Small Form Factor the options are: • Enable Boot Support • Enable Rear Dual USB Ports • Enable Rear Quad USB Ports • Enable Front USB Ports For Ultra Small Form Factor, the options are: • Enable Boot Support • Enable Rear Dual USB 2.0 Ports • Enable Rear Dual USB 3.0 Ports • Enable Front U[...]

Option Description • Admin Password Min • Admin Password Max • System Password Min • System Password Max Password Bypass Allows you to bypass the System Password and the internal HDD password prompts during a system restart. • Disabled - Always prompt for the system and internal HDD password when they are set. This option is disabled by d[...]

Table 5. Secure Boot Option Description Secure Boot Enable Allows you to enable or disable Secure Boot feature • Disable • Enable Expert key Management Allows you to manipulate the security key databases only if the system is in Custom Mode. The Enable Custom Mode option is disabled by default. The options are: • PK • KEK • db • dbx If [...]

Option Description Hyper-Thread Control Allows you to enable or disable the Hyper-Threading technology. This option is disabled by default. Table 7. Power Management Option Description AC Recovery Specifies how the computer will respond when AC power is applied after an AC power loss. You can set the AC Recovery to: • Power Off (default) • Powe[...]

Option Description • LAN or WLAN - Allows the system to be powered on by special LAN or WLAN signals. (For Ultra Small Form Factor only) This option is Disabled by default. Block Sleep This option lets you block entering to sleep (S3 state) in operating system environment. • Block Sleep (S3 state) - This option is disabled by default. Table 8. [...]

Option Description SERR Messages Controls the SERR message mechanism. This option is not set by default. Some graphics cards require that the SERR message mechanism be disabled. Table 11. Image Server Option Description Lookup Method Specifies how the ImageServer looks up the server address. • Static IP • DNS (enabled by default) NOTE: This fie[...]

Table 12. System Logs Option Description BIOS events Displays the system event log and allows you to clear the log. • Clear Log Updating the BIOS It is recommended to update your BIOS (system setup), on replacing the system board or if an update is available. For laptops, ensure that your computer battery is fully charged and connected to a power[...]

Password Type Description System password Password that you must enter to log on to your system. Setup password Password that you must enter to access and make changes to the BIOS settings of your computer. CAUTION: The password features provide a basic level of security for the data on your computer. CAUTION: Anyone can access the data stored on y[...]

To enter the System Setup, press <F2> immediately after a power-on or reboot. 1. In the System BIOS or System Setup screen, select System Security and press <Enter>. The System Security screen is displayed. 2. In the System Security screen, verify that Password Status is Unlocked . 3. Select System Password , alter or delete the existin[...]

4 Diagnostics If you experience a problem with your computer, run the ePSA diagnostics before contacting Dell for technical assistance. The purpose of running diagnostics is to test your computer's hardware without requiring additional equipment or risking data loss. If you are unable to fix the problem yourself, service and support personnel [...]

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5 Troubleshooting Your Computer You can troubleshoot your computer using indicators like Diagnostic Lights, Beep Codes, and Error Messages during the operation of the computer. Power LED Diagnostics The power button LED located on the front of the chassis also functions as a bicolored diagnostic LED. The diagnostic LED is only active and visible du[...]

Amber LED State Description 3,7 some other failure with messages on screen Beep Code The computer can emit a series of beeps during start-up if the display does not show errors or problems. These series of beeps, called beep codes, identify various problems. The delay between each beep is 300 ms, the delay between each set of beeps is 3 sec, and th[...]

Error Message Description Decreasing available memory One or more memory modules may be faulty or improperly seated. Re-install the memory modules and, if necessary, replace them. Diskette drive 0 seek failure A cable may be loose or the computer configuration information may not match the hardware configuration. Diskette read failure The floppy di[...]

Error Message Description Memory double word logic failure at address, read value expecting value A memory module may be faulty or improperly seated. Reinstall the memory modules and, if necessary, replace them. Memory odd/even logic failure at address, read value expecting value A memory module may be faulty or improperly seated. Reinstall the mem[...]

Error Message Description Time-of-day not set- please run the System Setup program The time or date stored in System Setup does not match the computer clock. Timer chip counter 2 failed A chip on the system board may be malfunctioning. Unexpected interrupt in protected mode The keyboard controller may be malfunctioning or a memory module may be loo[...]

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6 Specifications NOTE: Offerings may vary by region. For more information regarding the configuration of your computer, click Start (Start icon) → Help and Support , and then select the option to view information about your computer. Table 15. Processor Feature Specification Processor type • Intel Core i3 series • Intel Core i5 series • Int[...]

Feature Specification • Intel HD Graphics 2500/4000 (i3/i5/i7 DC/QC Intel 7 Series Express Chipset CPU-GPU Combo) Discrete PCI Express x16 graphics adapter Table 18. Audio Feature Specification Integrated two Channel High Definition Audio Table 19. Network Feature Specification Integrated Intel 82579LM Ethernet capable of 10/100/1000 Mb/s communi[...]

Feature Specification PCI Express x1: Mini-Tower up to three full-height cards Desktop up to three low-profile cards Small Form Factor up to two low-profile cards Ultra Small Form Factor none PCI-Express x16: Mini-Tower up to two full-height cards Desktop up to two low-profile cards Small Form Factor up to two low-profile cards Ultra Small Form Fac[...]

Feature Specification Network Adapter one RJ45 connector Serial one 9-pin connector; 16550 C compatible Parallel one 25-pin connector (optional for mini-tower, desktop and small form factor) USB 2.0: Mini-Tower, Desktop, Small Form Factor Front Panel: two Back Panel: four Ultra Small Form Factor Front Panel: none Back Panel: two USB 3.0: Front Pane[...]

Feature Specification Mini-Tower four 7-pin connectors Desktop three 7-pin connectors Small Form Factor three 7-pin connectors Ultra Small Form Factor two 7-pin connectors Memory: Mini-Tower, Desktop, Small Form Factor four 240-pin connectors Ultra Small Form Factor two 240-pin connectors Internal USB: Mini-Tower and Desktop one 10-pin connector Sm[...]

Feature Specification Drive activity light White light — Blinking white light indicates that the computer is reading data from or writing data to the hard drive. Back of the computer: Link integrity light on integrated network adapter Green — a good 10 Mbps connection exists between the network and the computer. Orange — a good 100 Mbps conne[...]

Physical Height Width Depth Weight Ultra Small Form Factor 23.70 cm (9.33 inches) 6.50 cm (2.56 inches) 24.00 cm (9.45 inches) 3.30 kg (7.28 lb) Table 29. Environmental Feature Specification Temperature range: Operating 10 °C to 35 °C (50 °F to 95 °F) Storage –40 °C to 65 °C (–40 °F to 149 °F) Relative humidity (maximum): Operating 20% [...]

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7 Contacting Dell To contact Dell for sales, technical support, or customer service issues: 1. Visit support.dell.com. 2. Verify your country or region in the Choose a Country/Region drop-down menu at the bottom of the page. 3. Click Contact Us on the left side of the page. 4. Select the appropriate service or support link based on your need. 5. Ch[...]