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Bom manual de uso
As regras impõem ao revendedor a obrigação de fornecer ao comprador o manual com o produto Dell 922. A falta de manual ou informações incorretas fornecidas ao consumidor são a base de uma queixa por não conformidade do produto com o contrato. De acordo com a lei, pode anexar o manual em uma outra forma de que em papel, o que é frequentemente utilizado, anexando uma forma gráfica ou manual electrónicoDell 922 vídeos instrutivos para os usuários. A condição é uma forma legível e compreensível.
O que é a instrução?
A palavra vem do latim "Instructio" ou instruir. Portanto, no manual Dell 922 você pode encontrar uma descrição das fases do processo. O objetivo do manual é instruir, facilitar o arranque, a utilização do equipamento ou a execução de determinadas tarefas. O manual é uma coleção de informações sobre o objeto / serviço, um guia.
Infelizmente, pequenos usuários tomam o tempo para ler o manual Dell 922, e um bom manual não só permite conhecer uma série de funcionalidades adicionais do dispositivo, mas evita a formação da maioria das falhas.
Então, o que deve conter o manual perfeito?
Primeiro, o manual Dell 922 deve conte:
- dados técnicos do dispositivo Dell 922
- nome do fabricante e ano de fabricação do dispositivo Dell 922
- instruções de utilização, regulação e manutenção do dispositivo Dell 922
- sinais de segurança e certificados que comprovam a conformidade com as normas pertinentes
Por que você não ler manuais?
Normalmente, isso é devido à falta de tempo e à certeza quanto à funcionalidade específica do dispositivo adquirido. Infelizmente, a mesma ligação e o arranque Dell 922 não são suficientes. O manual contém uma série de orientações sobre funcionalidades específicas, a segurança, os métodos de manutenção (mesmo sobre produtos que devem ser usados), possíveis defeitos Dell 922 e formas de resolver problemas comuns durante o uso. No final, no manual podemos encontrar as coordenadas do serviço Dell na ausência da eficácia das soluções propostas. Atualmente, muito apreciados são manuais na forma de animações interessantes e vídeos de instrução que de uma forma melhor do que o o folheto falam ao usuário. Este tipo de manual é a chance que o usuário percorrer todo o vídeo instrutivo, sem ignorar especificações e descrições técnicas complicadas Dell 922, como para a versão papel.
Por que ler manuais?
Primeiro de tudo, contem a resposta sobre a construção, as possibilidades do dispositivo Dell 922, uso dos acessórios individuais e uma gama de informações para desfrutar plenamente todos os recursos e facilidades.
Após a compra bem sucedida de um equipamento / dispositivo, é bom ter um momento para se familiarizar com cada parte do manual Dell 922. Atualmente, são cuidadosamente preparados e traduzidos para sejam não só compreensíveis para os usuários, mas para cumprir a sua função básica de informação
Índice do manual
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Página 1
www .dell.com/supplies | support.dell.com Dell™ Pho to All-In-One Printer 9 22 Owner ’s Manual L ook Inside F or: • Ordering S upplies • Getting Started • Usin g Y our Pr inter • Unde rstanding th e Sof tware • Mainten ance and T roublesh ooting[...]
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Ordering Ink Car tridges and Supplies Y our Dell™ Photo All-In-One P rinter 922 includes soft ware i nstalled to detect the ink levels in t he printer . During a print job, a s creen appears on your computer to warn you of low ink levels. Y ou can order ink online at w ww .dell.com/ supplies or by phone. Y our printer has been designed to print u[...]
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Notes, Notices, and Cautions NOTE: A NOTE indica tes imp ortant in form ation that he lps you make bet ter use of your printer . NOTICE: A NOTICE indicates eit her potenti al damage to har dwar e or loss of da ta and tells you how to avoid the p roble m. CAUTION: A CAUTION indicates a potential f or property damag e, personal inju ry , o r deat h. [...]
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www .dell. com/supp lies | support.d e ll.c o m[...]
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Contents 5 Contents 1 Getting Started Understanding the Prin ter Parts . . . . . . . . . . . . . . . . . . 12 Accessing Your User’s Guide . . . . . . . . . . . . . . . . . . . . 14 Setting Up Y our Printer . . . . . . . . . . . . . . . . . . . . . . 14 Using t he Op erator Pa nel . . . . . . . . . . . . . . . . . . . . . . 15 Operat or P anel Men[...]
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6 Contents Scannin g . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 Scanni ng Phot os . . . . . . . . . . . . . . . . . . . . . . . . 30 Scanni ng Multip le P ages or Image s . . . . . . . . . . . . . . 31 Editing S canned T ext Using Optical C h aracter R ecognition (OCR) 31 Saving an Ima ge on Y our Com puter . . . . . . . . . . .[...]
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Contents 7 Error Messages and Lights . . . . . . . . . . . . . . . . . . . . . 57 Improving Prin t Quality . . . . . . . . . . . . . . . . . . . . . . 58 6 Contacting Dell Technical Assista n ce . . . . . . . . . . . . . . . . . . . . . . . . 62 Automated Or der -Status S ervice . . . . . . . . . . . . . . . . . . 62 Contacting Dell . . . . . . . .[...]
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8 Contents[...]
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9 C A U T I O N : SAFETY INSTRUCTION S Use the following safety guidelines to help ensure your own personal safety and to help protect your computer and working environme nt from potential damage. • Use onl y the power cab le provided wi th this pro duct or the m anufacturer ’s authorized replacement power ca ble. • Connect the power cable to[...]
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www .dell. com/supp lies | support.d e ll.c o m 10[...]
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1 SECTION 1 Getting Started Unders tandin g the P rinter P arts Acce ssing Y ou r User ’s Guid e Setting Up Y our Print er Using the Oper ator P anel Understan ding the Automat ic P aper T ype Sensor Loading P aper[...]
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12 Getting Started www .dell. com/supp lies | support.d e ll.c o m Understanding th e Printer P art s Number: Part: Description: 1 P ape r support P art t hat supports loaded paper . 2 P aper g uide Gu ide th at helps the p aper fee d int o the pri nter properly . 1 4 3 2 11 7 6 5 9 10 8[...]
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Getting Started 13 3 T op cover T op of printer that holds your document or photo flat whil e you sca n it. 4 P aper exit tr ay T ray that ho lds the pa per as it exits the pri nter . NOTE: Pu ll th e paper exi t tray straigh t out to extend it. 5 Printer unit Unit you lift to gain access t o the ink car tridges. 6 Scanner support P art under print[...]
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14 Getting Started www .dell. com/supp lies | support.d e ll.c o m Accessing Y our User ’s Guide Click Start → Pr o g ra m s or Al l Pro gram s → Dell Printe rs → Dell Photo A IO P rinter 922 → V iew De ll User ’s Guide . NOTE: Y o u cannot acc ess your Use r ’s Guide un til you h ave instal led the dr ivers for yo ur prin ter . Setti[...]
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Getting Started 15 Using the Operator P anel The operator panel buttons allow you to scan, copy , and customize docume nts. The printer is on when t he Po w e r butt on illuminate s. Use th e: T o: 1 Disp lay • Vi ew the numb er of cop ies selec ted . • View sett ings for Qualit y , Dark, and Resize. F or more informat ion, see "O perator [...]
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16 Getting Started www .dell. com/supp lies | support.d e ll.c o m Operator P anel Menus Whe n y ou p r ess th e Menu button, the following menus appear . 5 P ower button T urn your printer on or off. 6 Cancel butt on • Cancel a scan, print , or copy job in progress. • Cancel a c opy job (using only the printe r) and eject a page. • Ex it a m[...]
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Getting Started 17 Understanding the Automatic P aper T ype Sensor Y our pri nter has an a utomatic pap er type sensor that detect s the follo wing paper ty pes: •P l a i n • T ransparency • Glossy/photo •C o a t e d If you load o ne of these paper types, the printer det ects the paper type and automaticall y adjust s the Qu ality/Speed set[...]
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18 Getting Started www .dell. com/supp lies | support.d e ll.c o m The Pr i n t i n g Pr e f e r e nc es scr een ap pears. 3 Click the Quality/Co pies tab. 4 Click the Use my choice button. 5 Select the paper type in the drop-down me nu. 6 Click OK . T o turn off the automatic paper type sensor for all prin t jobs: 1 In Wi n d o ws X P , click Star[...]
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Getting Started 19 Print Media Guidelines f or the P aper S upport Load up to: Make s ure: 100 s heets of plain paper • The pape r is loaded vertically against the righ t side of the paper support. • The pape r guide rests against the left edge of the paper . NOTE: Load letterhead paper with the top of the letterhe ad entering the printer f irs[...]
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20 Getting Started www .dell. com/supp lies | support.d e ll.c o m 10 envelopes • The pri nt side of the envelope s faces up. • The envelopes ar e loaded vertically agains t the right side of the paper support. • T he stamp loca tion is in th e upper left co rner . • T he paper guide rests against the l eft edge of the envelo pes. • Y ou [...]
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Getting Started 21 Placing Y our Document on the Scanner Glass 1 Open the top cover . 2 Place the item you want to cop y face down on the s canner gl ass in the lower right corner . 20 transparencies • T he rough s ide of the tra nsparencies faces up. • The pa per guide rests ag ainst the l eft edge of th e transparencie s. NOTE: Y ou ca n load[...]
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22 Getting Started www .dell. com/supp lies | support.d e ll.c o m NOTE: Make sure the u p per left cor ner of the front of the item a ligns with t he arrow on the printer . 3 Close the top co ver .[...]
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2 SECTION 2 Using Y our Printer Printin g Copying Scanning Fax i ng[...]
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24 Using Y our P ri nter www .dell. com/supp lies | support.d e ll.c o m Prin ting Printing a Document 1 T urn on your computer and printer , and mak e sure they are connected. 2 Load paper with the print side facing up. F or more information, see "Loading P ap er" on pag e 18. 3 W ith your document ope n, click Fi l e → Pri n t . 4 Cus[...]
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Using Y our Printer 25 6 On the Pa p e r S e t u p tab, select the paper size and orientation. NOTE: Photo /glossy or co ated pap er is recomme nded for printing photos . 7 On the Pr i n t L a y o ut tab, selec t the photo lay out. 8 When finished customizing your photo, click OK . 9 Click OK or Pr i nt (d epen di ng on th e pro gra m or op era tin[...]
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26 Using Y our P ri nter www .dell. com/supp lies | support.d e ll.c o m 7 Click OK or Pr i nt (depending on the progra m or operating system). Printing Other Projects The I W ant T o me nu provides wizards for cr eat ing projects. Y ou may want t o print a photo, print on an envelope , print a b anner , make a po ster , create a booklet , or print[...]
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Using Y our Printer 27 8 On the opera tor panel, press the Color Copy butto n to create a color cop y or press th e Black Copy button to create a blac k and white copy . Copying appea rs on the display . Copying Documents Using Y our Computer 1 T urn on your computer and printer , and mak e sur e they are connected. 2 Load the pape r . F or mor e i[...]
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28 Using Y our P ri nter www .dell. com/supp lies | support.d e ll.c o m 5 Click Pr e v i e w N o w . 6 Adjust the dotted lines to fit around the portion of the image you want to print. 7 In the Copy sect ion, sele ct Photo . 8 Select a copy quantity and color . 9 T o customize your photo, click See More Copy Se ttings . 10 When you finish cus tomi[...]
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Using Y our Printer 29 5 T o make any chang es, click the following tabs. 6 When you finish cus tomizing your co py settings, click OK , and then click Copy Now . Click this tab: T o: P rint • Sele ct the paper size and type. • Selec t bord erless pr inting o ptio ns. • Se lect the pri nt quality . Scan • Select the color depth and scan r e[...]
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30 Using Y our P ri nter www .dell. com/supp lies | support.d e ll.c o m Scanning 1 T urn on your computer and printer , and mak e sure they are connected. 2 Place the document face down on the scanner glass and make sure the upper left corner of the front of the document aligns with the arrow on t he printer . F or more information, see "Plac[...]
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Página 31
Using Y our Printer 31 Scannin g Multiple Pages or Images 1 Place the first sheet on t he scanner glas s and make sure the upper left co rner of the front of th e sheet al igns wit h the arrow on the printer . F or more infor mation, see "Placing Y our Document on the Scanner Glass" on page 21. 2 Click Start → Pr o g ra m s or Al l P ro[...]
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32 Using Y our P ri nter www .dell. com/supp lies | support.d e ll.c o m The Dell All-In-One Cen ter appears . 5 In the Send sca nned images to: drop-down menu, select a word processing or text-editing progr am. 6 In the How w ill the scan be used? drop-down menu, select T o edit t ext (OCR and 300 DPI) . 7 Click Scan Now . The scanned text a ppear[...]
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Using Y our Printer 33 10 Open your e-mail prog ram, write a note to accompany th e attached photo, and then send it. NOTE: If yo u have questions about ho w to do this, c onsult the Help for your e -mail program. Enlarging or R educing Images or Documents If you ar e using your printer with a computer , you can enlar ge or reduce your document bet[...]
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34 Using Y our P ri nter www .dell. com/supp lies | support.d e ll.c o m F or W indows 2000, F a x Service Management is automatically installed. Sending a F ax Y ou can send single or multiple page fa xes. 1 T urn on your printer and computer , and mak e sur e they are connected. Mak e sure your computer modem is connected to an active analog phon[...]
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Using Y our Printer 35 Configuring Microsoft F ax T o configure for fax: 1 Click Start → Pr og r a m s or All Programs → A ccessories → Communicat ions → Fa x → Fa x C o n s o l e (W indow s XP) and Fax Service M anageme nt (W indows 20 00). 2 On the W e lco me to F ax C onf igur atio n screen, click Next . 3 On the Sender Information scr[...]
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36 Using Y our P ri nter www .dell. com/supp lies | support.d e ll.c o m 16 Confirm the configuration settings in the Config uration Summary li st, and then click Fi n i s h . Y ou are now r e ady to send or receive fax es. Changing th e F ax Configuration 1 Click Start → Pr og r a m s or All P rogram s → Accessories → Communicatio ns → Fa [...]
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3 SECTION 3 Understanding the Software Using the Dell All-In -One Center Usin g Print Prope rties Usin g the Dell Printer Solu tion C ente r Using Dell Pic ture Studio v2.0[...]
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38 Understanding the Software www .dell. com/supp lies | support.d e ll.c o m Understanding th e Printer Software The printer softwar e includes: • Dell Pri nt er Solution Center — P rovides mainte nance and troubleshooting help, basic usage information, and how-to’s for cr eating p rojects. • Dell All-In-One Center — Allows you t o perfo[...]
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Understanding the Soft ware 39 Using the Dell All-In-One Center The Dell All-In-One Center allows you to : • Scan, copy , fax, and perform creat i ve tasks. • Select where you want to send the scanned image. • Select th e quantity and color of your copies. • Access troubleshooting and maintenance information. • P review images you want to[...]
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40 Understanding the Software www .dell. com/supp lies | support.d e ll.c o m F or more informat ion on using the Dell A ll-In-One Center , see your User ’s Guide on the CD. F or more i nfo rmat io n abo ut t he Dell All-In-One Center , click Help in the Dell All-In-One Center . Using Print Properties Pr i n t Pr o p e r t i e s a llows you to ch[...]
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Understanding the Soft ware 41 Print Propertie s T abs Pr i n t Pr o p e r t i e s includes three main tabs . Using Dell Picture St udio v2.0 In Dell P ict ur e Studio v2.0, you can e xplore digital photography and learn how to or ganize, create, or print photos. Th er e are thre e compon ents to the Dell Picture Studio: • P aint Sh op Photo Albu[...]
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42 Understanding the Software www .dell. com/supp lies | support.d e ll.c o m • Dell.Shutterfly .com - Online P rint Service Click Start → Pr o g ra m s → D ell P i cture Studio v2.0 → Dell. Shutterfly .com - O nline Pr i n t S e r v i c e[...]
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4 SECTION 4 Ink Cartridge Maintenance R eplacing I nk Cartri dges Aligning Ink Cartridges Cleaning the Ink Car tridge N ozzle s[...]
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44 Ink Cartridge Maintenance www .dell. com/supp lies | support.d e ll.c o m R ep lacing Ink Cartr idges CAUTI ON: Befo re per forming any of the proce dure s listed in this secti on, read and foll o w th e "CAUTION: SAFETY INST RUCTIONS" on pag e 9. Dell ink cartridges ar e available only through Dell. Y ou can order mor e ink online at [...]
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Ink Cartridge Maintenance 45 3 P r ess down on the ink cartridge lever to raise each ink cartridge lid. 4 Remove the old ink cartridges. 5 Store the cartridges in an air - tight container , such as the sto rage unit you received with your photo cartridge (sold separately), or dispose of them properly . photo or b lack cartridge[...]
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46 Ink Cartridge Maintenance www .dell. com/supp lies | support.d e ll.c o m 6 If you ar e installing new ink cartridges, remove the sticker a nd t ranspar ent tape from the back and bottom of each ink cartridge. NOTE: Th e illustration below shows a black ca rtridge and a color ca rtridge (use for nor mal prin ting). For photo pri nting, use a pho[...]
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Ink Cartridge Maintenance 47 8 Snap each lid closed. 9 Lift the printer unit, and hold the scanner support up while lowering the printer unit unti l it is comp lete ly c losed . Aligni ng Ink Cart ridges Y our printer aut omatically ali g ns the i nk cartridges when t hey ar e installed or r eplaced. T o verify your ink cartridges are a l igned, yo[...]
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48 Ink Cartridge Maintenance www .dell. com/supp lies | support.d e ll.c o m T o align the ink cartridges: 1 Load plain paper . F or more i n formation, see "Loading P aper" on page 18. 2 Click Start → Pr o g ra m s or Al l P rog rams → D ell P rint ers → Dell Photo A IO P rinter 922 → Dell P rinter Solution Cent e r . 3 Click the[...]
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Ink Cartridge Maintenance 49 T o clean the ink cartridge n ozzles: 1 Load the pape r . F or mor e information, see "L oading P aper" on page 1 8. 2 Click Start → Pr o g ra m s or All P rograms → Dell Printers → Dell Photo AIO P rinter 922 → Dell P rinter Solution Center . 3 Click the Maintena nce tab. 4 Click Clean to fix hori zon[...]
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50 Ink Cartridge Maintenance www .dell. com/supp lies | support.d e ll.c o m[...]
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5 SECTION 5 T roublesho oting Setup P roblem s Genera l Pr oblems Error Messages and Light s Impr oving Print Qual ity[...]
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52 T roubleshooting www .dell. com/supp lies | support.d e ll.c o m T roubleshooting F ollow these tips when y ou troubleshoot your printe r: • If the printer does not work, ensure that the printer is properly conne cted to the electrical outlet and computer , if using a computer . • If an error me ssage app ears on the operator panel di splay [...]
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T r ouble shooting 53 Removi ng and Reins tal ling Softw are If your printer does not function properly or communication error messages appear when using your printer , you can remove and r einstall the printer software. 1 Click Start → Pr o gr am s or All P rogr ams → Dell Pri nters → Dell Photo AIO P rinte r 922 → Uninsta ll Dell AIO P ri[...]
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54 T roubleshooting www .dell. com/supp lies | support.d e ll.c o m Printer Proble ms E NSURE THAT THE PRINTER POWER CABLE IS FIRM LY CON NECTE D TO THE PRINTER AND THE ELECTR ICAL OUTLET — DETER MINE IF THE PR INTER HAS BE EN HEL D OR P AUS ED — Win d o w s X P 1 Click Start → Set tings → Pr in te r s a n d Fax e s . 2 Double-click Dell Ph[...]
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T r ouble shooting 55 General Pr oblems Fa x P r o b l e m s Pa p er P r o b l e m s M AKE SU RE YOU TURNED ON BOTH YOU R PRIN T ER AND YOUR COMPUT ER AND THE USB CABLE IS PRO PERLY CONN EC TED E NSURE THE COMPUTER IS CONNECTE D TO AN ACTIVE ANALOG PHONE LINE — Usin g the fax func tion requires a phone connecti on to the fax/ modem in y our compu[...]
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56 T roubleshooting www .dell. com/supp lies | support.d e ll.c o m C HECK FOR A PAPER JAM Using your printer and your comput er • F ol low the instruc tions on the screen for clearin g the paper jam. Using your printer only If the paper jam is located in the paper support: 1 T urn off your printer . 2 F irmly gras p the paper and gently pull it [...]
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T r ouble shooting 57 Error Messages and Lights The following error messages can be found on your computer scr een or operator panel display . Error Message: What it indicates: Solution: Blinki ng P ower button The pri nter has a paper jam or is out of paper . If the pri nter is out of paper , see "L oading P aper" on page 18. If a paper [...]
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58 T roubleshooting www .dell. com/supp lies | support.d e ll.c o m Improving Pr int Quality If you ar e not satisfied with the print quality of your documents, there ar e sev eral differ ent ways to improve the print q uality . • Use the appro p riat e paper . F or exa mple, us e Dell P remium Ph oto P aper if you ar e printing photos w ith a ph[...]
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T r ouble shooting 59 2 Click P references , Properties , or Options (depending on your program or operat ing sys tem). 3 On the Quality/Co pies tab, select Quality/Speed and select a higher quality setting. 4 P rint your document again. 5 If the print quality does not improve, try aligning or cleaning the ink cartridges. F or more information on a[...]
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60 T roubleshooting www .dell. com/supp lies | support.d e ll.c o m[...]
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6 SECTION 6 Contacting Dell T echnical As sistance Auto mate d Orde r - Statu s Se r vic e Contact ing Dell[...]
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62 Contacting Dell www .dell. com/supp lies | support.d e ll.c o m T echnical Assistance If you need help with a technical problem, Dell is ready to ass ist you. 1 Call technical s upport from a telephone near or at the pri nter so that technical support can assist you with any necessary procedur e s. When calling Dell, us e y our Express Servi ce [...]
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Contacting Dell 63 Contacting Dell T o contact D ell electronically , y ou can access the following websites: • www . dell.com • supp ort.d e ll .com (technical support) • premiersupport.dell.com (technica l support for educational, government, health car e, and medium/lar ge business customers, i n cluding P remier , Platinum, and Gold custo[...]
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64 Contacting Dell www .dell. com/supp lies | support.d e ll.c o m Country (City) International Access Code Country Code City Code Department Name or Service Are a, W ebsite and E-Mail A ddress Area Codes, Local Numbe rs, and T oll-F ree Numbe rs U.S.A. (Aus tin, T exas) Internat ional Acc ess Code : 011 Country Code: 1 Automated Order -Stat us Ser[...]
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Contacting Dell 65 Argentina (Bue nos Aires) Inte rnational Access C ode: 00 Country Code: 54 City Code: 11 We b s i t e : www .dell.com.ar T ech Support an d Custome r Care toll-free : 0-800-4 44-0733 Sales 0- 810-444- 3355 T ech Support Fax 11 4515 713 9 Custo mer Ca re F a x 11 45 15 713 8 Aruba Gener al Suppor t toll-free : 800-157 8 Aust rali [...]
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66 Contacting Dell www .dell. com/supp lies | support.d e ll.c o m Belgium (Brusse ls) Internat ional Acc ess Code : 00 Country Code: 32 City Code: 2 We b s i t e : support .euro .dell.com E-mail: te ch_be@d ell.com E-mail for Fr enc h Speaking Cus tomers: support.euro.dell.com/be/fr/emailde ll/ T echnical Support 02 481 92 88 Customer Car e 02 481[...]
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Contacting Dell 67 Cayman Islands Gener al Support 1-80 0-805- 7541 Chile (S antiago) Country Code: 56 City Code: 2 Sales, Customer Support, an d T ech nical Support toll-free: 1230-020-482 3 Chin a (Xiamen ) Country Code: 86 City Code: 592 T e ch Support website: support .ap.dell.com/china T e ch Support E-mail: cn_support@d ell.com T ech Support [...]
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68 Contacting Dell www .dell. com/supp lies | support.d e ll.c o m Czech Republ ic (P r ague) Internat ional Acc ess Code : 00 Country Code: 420 City Code: 2 We b s i t e : support .euro .dell.com E-mail: czech_ dell@ dell.co m T echnical Support 02 2186 27 27 Customer Car e 02 2186 27 11 F a x 0 2 2 1 8 62 71 4 T e c h F a x 0 2 2 1 8 62 72 8 S w [...]
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Contacting Dell 69 Fi n l a n d ( H e l s i n k i ) Inte rnational Access C ode: 990 Country Code: 358 City Code: 9 We b s i t e : su pport.euro.dell.com E-mail: fin_support@d ell.com E-mail Support ( servers): Nordic_support@dell.com T e c h n i c a l S u p p o r t 0 92 5 33 1 36 0 T e c h n i c a l S u p p o r t F a x 0 92 5 33 1 38 1 Relational [...]
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70 Contacting Dell www .dell. com/supp lies | support.d e ll.c o m German y (Lan gen) Internat ional Acc ess Code : 00 Country Code: 49 City Code: 6103 We b s i t e : support .euro .dell.com E-mail: tech_supp ort_c entral_eu rope@del l.com T ec hnica l S uppor t 06103 766-7 200 Home/Small Busine ss Customer Care 0180-5-22 4400 Global Segment Custom[...]
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Contacting Dell 71 Hong K ong Inte rnational Access C ode: 001 Country Code: 852 We b s i t e : su pport.ap.dell.com E-mail: ap_support@dell.com T echnic al Supp ort (Di mensio n™ and In spir on™) 2969 3189 T echnic al Suppo rt (OptiPl ex™, Latitu de™, and Dell Pr ec ision ™) 2969 3191 T echnic al Suppor t (P owerA pp™ and P ow erV ault[...]
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Página 72
72 Contacting Dell www .dell. com/supp lies | support.d e ll.c o m Italy ( M ilan) Internat ional Acc ess Code : 00 Country Code: 39 City Code: 02 We b s i t e : support .euro .dell.com E-mail: suppor t.euro .d ell.com/it/it/ema ildell/ Home and Sm all Business T echnica l Support 02 577 82 6 90 Custom er Care 02 696 82 1 14 F ax 02 696 821 13 Swit[...]
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Contacting Dell 73 Japan (Kawasak i) Inte rnational Access C ode: 001 Country Code: 81 City Code: 44 We b s i t e : su pport.jp.dell.com T echnic al Suppo rt (serve rs) toll-free: 01 20-198 -498 T echnical Suppor t ou tsid e of Jap an (se rvers) 81-44 -556-41 62 T echnic al Supp ort (Dim ension™ and Ins piron™) toll- free: 0120- 198-226 T echni[...]
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74 Contacting Dell www .dell. com/supp lies | support.d e ll.c o m Latin Am erica Cust omer T echnical S upport ( Austi n, T exas , U.S.A. ) 512 728-409 3 Cust omer S ervice ( Austi n, T exas , U.S.A.) 512 72 8-3619 F ax (T echnical Support and Customer Service) (Austin, T exas, U .S.A.) 512 728- 3883 Sales (Austin, T exas, U.S. A.) 512 7 28-43 97 [...]
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Contacting Dell 75 Mexico Inte rnational Access C ode: 00 Country Code: 52 Custome r T echni cal S upport 001- 877-384- 8979 or 001- 877-2 69-338 3 Sales 50- 81-880 0 or 01- 800-888- 3355 Custome r Serv ice 001- 877-384- 8979 or 001- 877-2 69-338 3 Main 50-81- 8800 or 01- 800-888- 3355 Mont serrat Gener al Supp ort toll-free : 1-866-278- 6822 Nethe[...]
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Página 76
76 Contacting Dell www .dell. com/supp lies | support.d e ll.c o m New Zealand Internat ional Acc ess Code : 00 Country Code: 64 E-mail (N ew Zealan d): nz_t ech_suppor t@dell .com E-mai l (Aus tralia): au_t ech_s upport@de ll.com Home and Small B usiness 0800 446 255 Gove rnment a nd Busi ness 08 00 444 6 17 Sales 0800 44 1 567 F ax 0800 44 1 566 [...]
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Página 77
Contacting Dell 77 Po r t u g a l Inte rnational Access C ode: 00 Country Code: 351 We b s i t e : su pport.euro.dell.com E-mail: support.e uro.dell.com/pt/en/emaild ell/ T echnic al Suppo rt 707 200149 Customer Care 800 300 413 Sal es 800 30 0 410 or 800 30 0 411 or 800 300 41 2 or 21 422 07 10 F ax 21 424 0 1 12 Puerto Rico Gener al Support 1-80 [...]
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Página 78
78 Contacting Dell www .dell. com/supp lies | support.d e ll.c o m Spain ( Madrid) Internat ional Acc ess Code : 00 Country Code: 34 City Code: 91 We b s i t e : support .euro .dell.com E-mail: s upport.euro.dell.com/es/es/ema ildell/ Home and Sm all Business T echnical Support 902 100 130 Customer Car e 902 118 540 Sales 902 118 5 41 Switch board [...]
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Página 79
Contacting Dell 79 Swit zer land (Geneva ) Inte rnational Access C ode: 00 Country Code: 41 City Code: 22 We b s i t e : su pport.euro.dell.com E-mail: s wisst ech@dell .com E-mail for Fr e nch-speaking HSB and Corporate Customers: support.euro.dell.com/ch/ fr/emaildel l/ T echnic al Sup port (H ome and Smal l Bus iness) 0844 81 1 411 T e chnical S[...]
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Página 80
80 Contacting Dell www .dell. com/supp lies | support.d e ll.c o m U.K. (Bracknell) Internat ional Acc ess Code : 00 Country Code: 44 City Code: 1344 We b s i t e : support .euro .dell.com Customer Car e website: support.euro .dell.com/ uk/en/ECa re/F o rm/Home.asp E-mail: dell_d ire ct_support@de ll.com T echnical Support ( Corporate/P referred Ac[...]
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7 SECTION 7 Appendix Limited W ar ranties and R etur n P olicy Dell In c. Ink and T oner Ca rtridges Limited Wa r ranties Dell Sof tware Lic ense Agreement R egulator y Notices[...]
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82 Appendix www .dell. com/supp lies | support.d e ll.c o m Limited W arr anties and R eturn Policy Dell-branded hardwar e products purchased in the U.S. or Canada come with either a 90-day , 1-yea r , 2-ye ar , 3-ye ar , or 4-year limite d warranty . T o determine which warra nty came with your hardwar e product(s), see your packing slip or invoic[...]
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Appendix 83 THIS W ARR ANTY GIVES Y OU SPECIFIC L E GAL RIGHTS, AND Y OU MA Y ALSO HA VE OTHER RI GHTS WHI CH V ARY FROM ST A TE T O ST A TE (OR JURISDICTION TO JURISD ICTION). DELL'S RESPONSI BILITY FOR MALFUNCTIONS AND DEFECTS IN HARDW ARE IS LIMITED TO REP AIR AND REPLACEMENT AS SET FORTH IN THIS W ARRANTY ST A TEMENT . ALL EXPRESS AND IMPL[...]
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84 Appendix www .dell. com/supp lies | support.d e ll.c o m • Other add-on hardwar e carries the longer of either a 1-year limited warranty for new parts and a 90-day limited warranty for reconditioned parts or , for both new and re conditioned parts, the re minder of the warranty for the Dell computer on which such parts ar e installe d. The lim[...]
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Appendix 85 When you contact us, we will issue a Return Material A uthorization Number for you to include with your return. Y ou must return the products to us in their original or equivalent packa ging , prepay ship ping c harges, and insure th e shi pmen t or ac cept the r isk if the product is lost or damaged in shipment. W e w ill r eturn the r[...]
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86 Appendix www .dell. com/supp lies | support.d e ll.c o m How will you fix my product? W e use new and r efurbished parts made by various manufacturers in performing warranty re pairs and in building r eplacement parts and systems. Refurbished parts and systems ar e parts or systems t hat have been retur n ed to Dell, some of which wer e ne ver u[...]
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Appendix 87 • New Hardware P roduct s and Accessor ies — Unless you have a separate agr eement with Dell, all har dware, accessories, peripheral s, parts, and unopened softwar e still in its sealed package, e xcluding the products listed below , may be returned within twenty-one (2 1) days from the date o n the pack ing slip o r invoice. Ne w P[...]
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Página 88
88 Appendix www .dell. com/supp lies | support.d e ll.c o m Y ou must ship the produc ts to Dell wi thin five (5) days of the date that De ll issue s the Credit Return Authorization Number . Y ou must als o return the products to Dell in their original packaging, in as-new condition along with any media, documentation, and all other items that were[...]
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Página 89
Appendix 89 THIS W ARR ANTY GIVES Y OU SPECIFIC LEGAL RIGHTS, AND Y OU MA Y ALSO HA VE OTHER RIGHTS WHICH V AR Y FROM PRO VINCE TO PRO VINCE. DELL'S RESPONSIBIL ITY FOR MALFUNCTION S AND DEFECTS IN PRODUCT IS LIMITED TO REP AIR AND REPLA CEMENT AS SET FOR TH IN THIS W ARR ANTY ST A TEMENT , FOR THE TER M OF THE W ARRANTY PERIOD REFLECTED ON Y [...]
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Página 90
90 Appendix www .dell. com/supp lies | support.d e ll.c o m What do I do if I nee d warranty service? Before the warranty exp ires, pl e ase call us a t the relev a nt number listed in the following table. Please also have y our Dell Service T ag or or der number available. What will Dell do? Durin g the 90 da ys of the 90-d ay limi ted warran ty a[...]
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Appendix 91 NOTE: Before you ship the pr oduct(s) to us, make sure to back up the data on the hard drive(s) and any other stora ge device(s) in the pr oduct(s). R emove any con fidential, proprietar y or per sonal infor mation, remova ble media, suc h as floppy d isks, CDs, or PC Cards . We are not respons ible for an y of your c onfidential, p rop[...]
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Página 92
92 Appendix www .dell. com/supp lies | support.d e ll.c o m May I transf er the limited warranty? Limited wa rranties on sy stems may be transferr ed if the curr en t owner transfers o wnership of the system and recor ds the transfer with us. The limited warranty on Dell-branded memory may not be transferr ed. Y ou may recor d your transfer by goin[...]
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Appendix 93 The "T ot al Satisfaction" Return P o licy does not apply to Dell | EMC storage products. It also does not apply to products purchased throug h Dell's Software and P eripherals division. F or those products, please instead r efer to Dell's Software and P eripheral's then-current re turn policy (se e the follo wi[...]
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94 Appendix www .dell. com/supp lies | support.d e ll.c o m T o return pro ducts, you must call Dell Cust omer Service at 1-80 0-387-5759 to r eceive a Credit Return A uthorization Numb er . Y ou must ship the Dell Softwar e and P eripherals prod ucts back to Del l in their orig inal man ufact urer's pack agin g (w hich m ust be in as-ne w con[...]
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Appendix 95 Making a Claim Claims must be made in Latin America or the Caribbean by contacting the Dell point of sale within the guarantee period. The end user must a lways supply proof of pu rchase, indicating name and address of the seller , date of purchase, model and serial number , name and addres s of the customer , and details of symptoms an[...]
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Página 96
96 Appendix www .dell. com/supp lies | support.d e ll.c o m Dell Computer de Mexico SA de CV P aseo de la Re forma 2620 - 11° P iso Col. Lomas Altas 11950 Mé xico , D.F .[...]
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Appendix 97 Dell Inc. Ink and T oner Cartridges Limite d W arranties The fo llowin g sectio ns desc ribe th e limite d war ranty for ink an d toner cartridg es for th e U.S. , Canad a, and Latin America. Refer to the appr opriate limited warra nty accordingly . Ink and T oner Cartr idges Limited W arranty (U.S. and Canada Only) Dell Inc. warr ants [...]
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98 Appendix www .dell. com/supp lies | support.d e ll.c o m Ink and T oner Cartr idges Limited W arranty (L atin America Onl y) Dell I nc. warr ants to th e original purch aser of ge nuine D ell-bra nded to ner ca rtridge s that the cartri dges will be free from def ects res ulting from mat erial or manufact ur ing p r oces s for t he life of t he [...]
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Appendix 99 Dell Software License Agreement This is a legal agreement between you, the user , and Dell P roduct s, L.P ("Dell"). This agreement cover s all software that is dist ributed with the Dell product, for which there is no separate license agreement between you and the manufacturer or owner of the software (collectively the "[...]
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100 Appendix www .dell. com/supp lies | support.d e ll.c o m Limit ed Warra nty Dell warrants t hat the Softwar e disk s will be fr ee from defects in m aterials a nd workmanship under normal use for ninety (90) days from the date you r eceive them. This warranty is limited to you and is not transferable. Any implied warranties are l imited to nine[...]
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Appendix 101 U.S. Government R estricted Righ ts The software and documentation ar e "commercial items" as that term is defined at 48 C.F . R. 2.101 , consisting of "commercial computer software" and " commercial computer softwar e documentation" as such t e rms ar e used in 48 C.F .R. 12.212. Consistent with 48 C.F .R[...]
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102 Appendix www .dell. com/supp lies | support.d e ll.c o m R egulator y Notices Electromagnetic Interference (EMI) is any signal or emission, radiated in free space or conducted along power or signal leads, that endangers the functioning of a radio nav igation or other safety service or seriously de grades, obstructs, or repeatedly interrupts a l[...]
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Appendix 103 Importer: Dell Computer de México , S.A. de C.V . P aseo de la Reforma 2620 - 11° P iso Col. Lo mas Al tas 11950 Méx ico, D.F . Ship to : De ll Co mputer de México , S.A. de C.V . al C uida do de K uehne & N agel de M éxic o S. de R.L. Av en id a So l e s N o. 55 Col. P eñon d e los Ba ños 15520 Méx ico, D.F . Model number:[...]
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104 Appendix www .dell. com/supp lies | support.d e ll.c o m[...]
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Index 105 Inde x A aligning ink cartridg es, 47 B Black Co py butt on, 16 bor d erless printi ng, 25 but ton s, op erator p anel Black Copy , 1 6 Cancel, 1 6 Color Copy , 1 5 down arrow , 1 6 Po w e r, 1 6 Scan, 1 5 up arrow , 1 6 C Cancel butt on, 16 cards loading, 2 0 cartridges, ink aligning, 4 7 rep l ac i n g , 4 4 cleaning ink cartridge nozzl[...]
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106 106 Index I index car ds loading, 2 0 ink cartridges aligning, 4 7 cleaning, 4 8 rep l ac i n g , 4 4 Ink Low message, 57 iron-on transfers loading, 2 0 L loading card s, 2 0 envelopes , 2 0 greeting cards, 2 0 inde x car ds, 2 0 iron-on trans fers, 2 0 photo ca rds, 2 0 phot o paper , 2 0 post cards , 2 0 transpar encies, 2 1 M messages, error[...]
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Index 107 W warranty , 82[...]
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108 108 Index[...]