Dell B1165nfw manual

Dell B1165nfw BASIC User’s Guide BASIC User’s Guide This guide provides information concer ning installation, basic operation and troubleshooting on windows. ADVANCED This guide prov ides informatio n about insta llation, advanced configu ration, operation and troubleshooting on vari ous OS environm ents. Some features may not be available depe[...]

BASIC 1 . Introduction 3 . Maintenance Key benefits 5 Features by models 7 Useful to know 10 About this user’s guide 11 Safety information 12 Machine overview 17 Control panel overview 21 Turning on the machine 23 Installing the driver locally 24 Reinstalling the driver 27 2 . Menu Overview and Basic Setup Menu overview 29 Machine’s basic setti[...]

BASIC 5 . Appendix Specifications 104 Regulatory information 113 Copyright 126 3[...]

1. Introduction This chapter provides info rmation you need to know before using the machine. • K e y b e n e f i t s 5 • Features by models 7 • Useful to know 10 • About this user’s guide 11 • Safety information 12 • Machine overview 17 • Control panel overview 21 • Turning on the machine 23 • Installing the driver locally 24 ?[...]

Key benefits Environmentally friendly • To save toner and paper, this ma chine supports Eco feature (see "Eco printing" on page 52). • To save paper, you can pr int multiple pages on one single sheet of paper (see "Using advanced print features" on page 210). • To save paper, you can print on bo th sides of the paper (doub[...]

Key benefits Wide range of functionality and application support • Supports various paper sizes (see "Print media specifications" on page 106). • Print watermark: You can customize yo ur documents with words, such as “Confidential” (see "Using advanced print features" on page 210). • Print posters: The text and picture[...]

Software B1165nfw SPL printer driver ● PCL printer driver PS printer driver XPS printer driver a ● Direct Printing Utility Dell Easy Printer Manager Scan to PC settings ● Fax to PC settings ● Device Settings ● Dell Easy Document Creator ● Dell Printer Status ● Smart Panel ● Easy Eco Driver ● Fax Dell Network PC Fax ● Software B1[...]

Features by models Duplex (2-sided) printing (Manual) b ● USB memory interface Memory module Mass Storage Device (HDD) Duplex Automatic Document Feeder (DADF) Automatic Document Feeder (ADF) ● Handset ● Fax Multi-send ● Delay send ● Priority send ● Duplex send Secure receive ● Duplex print Send/ Receive forward - fax ● Features B116[...]

Features by models Copy ID card copying ● Reduced or enlarged copying ● Collation ● Poster ● Clone ● Book 2-up/4-up ● Adjust background ● Margin shift Edge erase Gray enhance Duplex copy Features B1165nfw a. Depending on your countr y, wireless LAN card may not be available. For some counties, only 802.11 b/g ca n be applied. Contact [...]

Useful to know The machine does not print. • Open the print queue list and remove the document from the list (see "Canceling a print job" on page 50). • Remove the driver and install it again (see "Installing the driver locally" on page 24). • Select your machine as your de fault machine in your Wi ndows (see "Setting[...]

1 11 About this user’s guide This user's guide provides information for your basic unde rstanding of the machine as well as detailed st eps to explain machine usage. General icons • Read the safety in formation before u sing the machine. • If you have a problem using the mach ine, refer to the troubleshooting chapter. • Terms used in t[...]

3 12 Safety information These warnings and precau tions are included to pr event injury to you and others, and to prevent any potential damage to your machine. Be sure to read and understand all of these instructions before using the machine. After reading this section, keep it in a sa fe place for future reference. Operating environment Warning Im[...]

Safety information Caution Operating method During an electrical storm or for a period of non-operation, remove the power plug from the electrical outlet. This could result in electric shock or fire. Be careful, the paper output area is hot. Burns could occur. If the machine has been dropped, or if the cabinet appears damaged, unplug the machine fr[...]

6 Safety information Caution Do not block or push objects into the ventilation opening. This could result in elevated component temperatures which can cause damage or fire. Use of controls or adjustments or perfo rmance of procedures other than those specified herein may result in hazardous radiation exposure. This machine's power reception de[...]

Safety information Maintenance / Checking Use only No.26 AWG a or larger, telephone line cord, if necessary. Otherwise, it can cause damage to the machine. Make sure you plug the power cord into a grounded electrical outlet. Otherwise, this could result in electric shock or fire. Use the power cord supplied with your machine for safe operation. If [...]

8 Safety information When storing supplies such as to ner cartridges, keep them away from children. Toner dust can be dangerou s if inhaled or ingested. Usin g re cycl ed su ppl ies, s uch as to ner , can caus e da mage to t he machine. In case of damage due to the use of recycled supplies, a service fee will be charged. For supplies that contain t[...]

17 9 Machine overview Accessories Power cord Quick installation guide Software CD a Handset b Misc. accessories c a. The software CD contains the print drivers, user’s guide , and software applicatio ns. b. Handset model only (see "Fe atu res by models" on page 7). c. Miscellaneous accessories in cluded with your machine may vary by cou[...]

Machine overview 10 2 Control panel 8 Scanner glass Front view 3 9 Handle Scan unit a b 4 Tray 10 Inner cover • This illustration may differ from your machine depending on your model. There are various types of machine. 5 Tray handle 11 Toner cartridge • Some features and optional goods may not be available depending on 6 Output support model o[...]

Machine overview Type B 1 2 3 4 10 9 8 5 6 7 11 13 14 12 16 15 17 18 19 Document feeder cover 11 Scanner lid 2 Document feeder guide 12 Scanner glass cover 3 13 Paper width guide on a document Document feeder output tray feeder 4 Document feeder output 14 Document feeder input support support 5 Control panel 15 Document feeder input tray 6 16 Handl[...]

11 Machine overview Rear view Type B 1 3 4 2 5 • This illustration may differ from your machine depending on your model. There are various types of machine. • Some features and optional goods may not be available depending on model or country (see "Feature s by models" on page 7). Type A 1 2 1 U S B p o r t 2 Network port 3 Extension [...]

21 Control panel overview 1 Eco Turn into eco mode to reduce to ner consumption and paper usage when pc-printing and copying only (see "Eco printing" on page 52). 2 WPS Configures the wireless network connection easily without a computer (see "Using the WPS button" on page 150). 3 ID Copy 4 Power/ Wakeup 5 Fax 6 Copy 7 Scan 8 Me[...]

Control panel overview 12 Adjusting the control panel 13 Stop/ Clear Stops an operations at any time. 14 Status LED Indicates the status of your machine (see "Understanding the status LED" on page 96). 15 Numeric keypad Dials a number or enters al phanumeric characters (see "Keypad letters and numbers" on page 204). 16 On Hook D[...]

23 1 2 Turning on the machine Connect the machine to th e electricity supply first. Turn the switch on if the machine has a power switch. Illustrations on this user’s guide ma y differ from your machine dependi ng on its options or models. Check your machine type (see " Front view" on page 18). Press ( Power/Wakeup ) button on the contr[...]

13 24 1 Installing the driver locally A locally connected machine is a machin e directly attached to your computer If the installation window does not appear, click Start > All programs > using the cable. If your machine is attached to a network, skip the following Accessories > Run . steps below and go on to installing a n etwork connecte[...]

4 5 Installing the driver locally Choose USB . From the Windows 8 Start Screen • Dell Printe r Experienc e app can only be used in the Start screen when V4 driver is installed. The V4 driver is automati cally downloaded from the Windows Update if your computer is connected to the Internet. If not, you can manually download the V4 driver from Dell[...]

Installing the driver locally • If you want to install Dell’s printer ma nagement tools, you need to install them using the supplied software CD. • You can download Dell Printer Experience app from the Windows Store . You need have a Microsoft acc ount to use the Windows Store . 1 From Charms , select Search . 2 Click Store . 3 Search and cli[...]

14 27 Reinstalling the driver If the printer driver does not work properly, follow the steps below to reinstall Follow the instructio ns in the window. 3 the driver. • If you cannot find a Dell Printer Software tile, unintsta ll from the desktop screen mode. Windows • If you want to uninstall Dell’s pr inter management tools, from the Start s[...]

2. Menu Overview and Basic Setup This chapter provides information about the overall menu structure and the basic setup op tions. • Menu overview 29 • Machine’s basic settings 35 • Media and tray 37 • Basic printing 49 • Basic copying 54 • Basic scanning 59 • Basic faxing 60[...]

1 29 Menu overview The control panel provides access to various menus to set up the machine or use the machine’s functions. • Some menus may not appear on the display depending on options or models. If so, it is not applicable to your machine. • Some menu names may differ fr om your machine depending on its options or the models. • The menu[...]

Menu overview Fax Feature (Continue) Priority Send Forward Fax PC Secure Receive Off On Print Add Page Cancel Job Fax Setup Sending Redial Times Redial Term Prefix Dial ECM Mode Send Report Image TCR Dial Mode a Items Options Fax Setup (Continue) Receiving Receive Mode Ring To Answer Stamp RCV Name RCV Start Code Auto Reduction Discard Size Junk Fa[...]

Menu overview Copy Feature Scan Size Reduce/Enlarge Darkness Normal Dark+1 - Dark+5 Light+5 - Light+1 Items Options Copy Feature (Continue) Contrast Normal Dark+1 - Dark+5 Light+5 - Light+1 Original Type Text Text/Photo Photo Layout Normal 2-Up 4-Up ID Copy Poster Copy Clone Copy Adjust Bkgd. Off Auto Enhance Lev.1 Enhance Lev.2 Erase Lev.1 - Erase[...]

Menu overview Items Options Copy Setup Change Default Scan Size Copies Copy Collation Reduce/Enlarge Darkness Contrast Original Type Adjust Bkgd. Items Options System Setup Machine Setup Machine ID Fax Number Date & Time Clock Mode Language Power Save Wakeup Event System Timeout Altitude Adj. Auto Continue b Paper Mismatch Paper Substit. b Tone[...]

Menu overview System Setup (Continue) Sound/Volume Key So und Alarm Sound Speaker Ringer Report All Report Configuration Supplies Info. Address Book Fax Send Fax Sent Fax Received Schedule Jobs Junk Fax Network Conf. Usage Counter Fax Options Maintenance CLR Empty Msg. c Supplies Life Serial No. TonerLow Alert Items Options System Setup (Continue) [...]

Menu overview Network c (Continue) Wireless Wi-Fi ON/OFF Wi-Fi Direct WPS Setting WLAN Setting WLAN Default WLAN Signal Clear Setting Network Co nf. Items Options a. This option may not be availa ble depending on your country. b. This option only appears if Paper Mismatch is enabled. c. This option only appear s when small amount of tone r is left [...]

35 Machine’s basic settings You can set the machine’s settings by using the Device Settings in Dell Printer Manager program or Machine section in Printer Settings Uti lity program. • For Windows and Mac users, see "Device Settings" on page 250. After installation is complete, you may want to set the machine's default settings. [...]

Machine’s basic settings • When you press the power button, start printing, or a fax is received, the product will wake up from the power saving mode. • Press ( Menu ) > System Setup > Machine Setup > Wakeup Event > Button Press > On on the control panel. Wh en you press any button except power button, the machine wa ke up from[...]

2 37 Media and tray This chapter provides info rmation o n how to load print medi a into your machine. • Using print media that does not me et these specifications may cause problems or require repairs. Such repairs are not covered by Dell ’s warranty or service agreements. • Make sure not to use the inkjet phot o paper with this machine. It [...]

3 1 Media and tray Loading pape r in the tray Flex or fan the edge of the paper stack to separate the pages before 2 loading papers. Illustrations on this user’s guide ma y differ from your machine dependi ng on its options or models. Check your machine type (see " Front view" on page 18). Place the paper with the side you want to print[...]

4 Media and tray • Do not push the paper width guide too far causing the media to warp. • Do not use a paper with a leading-edge curl, it may cause a paper jam or the paper can be wrinkled. • If you do not adjust the paper widt h guide, it may cause paper jams. Squeeze the paper width gu ide and slide it to the edge of the paper stack without[...]

5 4 Media and tray Manual feeding in the tray The tray can hold special sizes and type s of print material, such as postcards, note cards, and envelopes (see "Print me dia specifications" on page 106). To feed manually in th e tray, click the below: See "Loading paper in th e tray" on page 38 . Tips on using the manual feeding i[...]

Media and tray Types Tray a Bond ● Color ● CardStock ● Labels ● Envelope ● Preprinted ● Cotton ● Recycled ● Archive ● a. The paper types available manual feeding in tray. ( ● : Supported, Blank: Not supported) Envelope Printing successfully on envel opes depends upon the qu ality of the envelopes. To print an envelope, place it [...]

Media and tray • Do not use damaged or poorly made envelopes. Labels • Be sure the seam at both ends of th e envelope extends all the way to the To avoid damaging the machine, use only labels designed for use in laser corner of the envelope. printers. 1 Acceptable 2 Una cceptable • Envelopes with a peel-off adhesive strip or with more than on[...]

Media and tray • Do not run a sheet of la bels through the machine more than once. The adhesive backing is designed for only a single pass through the machine. • Do not use labels that are separating from the back ing sheet or are wrinkled, bubbled, or otherwise damaged. Card stock/ Custom-sized paper In the software application, set the ma rgi[...]

6 Media and tray Setting the paper size and type After loading paper in th e paper tray, set the paper size and type using the control panel buttons. You can set the machine’s settings by using the Device Settings in Dell Printer Manager program or Machine section in Printer Settings Uti lity program. • For Windows and Mac users, see "Devi[...]

8 7 Media and tray Using the output support Preparing originals • Do not load paper smaller than 142 x 148 mm (5.6 x 5.8 inches) or larger than 216 x 356 mm (8.5 x 14 inches). of pages at once. Make sure that you do not touch the surface, and do not • Do not attempt to load the following paper in order to prevent paper jam, allow children near [...]

9 Media and tray Loading originals Lift and open the scanner lid. 1 You can use the scanner glass or the docum ent feeder to load an original for copying, scanning, and sending a fax. Illustrations on this user’s guide ma y differ from your machine dependi ng on its options or models. Check your machine type (see " Front view" on page 1[...]

2 3 Media and tray Place the original face down on th e scanner glass. Align it with the registration guide at the to p left corner of the glass. Close the scanner lid. • L eaving the scanner lid open while copying may aff ect copy quality and toner consumption. • Dust on the scanner glass may cause black spots on the printout. Always keep it c[...]

3 Media and tray Flex or fan the edge of the paper stack to separate the pages before Adjust the document fe eder width guides to the paper size. 2 4 loading originals. Dust on the document feeder glass ma y cause black lines on the printout. Load the original face up into the document feeder inp ut tray. Make sure that the bottom of the original s[...]

10 49 Basic printing For special printing features, refer to the Advanced Guide (see "Usi ng advanced print features" on page 210). Printing • If you are a Mac or Linux operating systems user, refer to the Advanced Guide (see "Mac printing" on page 218 or "Linux printing " on page 220). • For Windows 8 user, see &q[...]

Basic printing 11 12 Canceling a print job Opening printing preferences If the print job is waiting in the print queue or print spoole r, cancel the job as • The Printing Preferences window that appears in this user’s guide may follows: differ depending on the machine in use. • You can access this window by s imply double-clicking the machine[...]

4 Basic printing Click Properties or Preferences . You can check the machine’s cu rrent status pressing the Printer Status button (see "Using Dell Printer Status" on page 251). Using a favorite setting The Presets option, which is visible on each preferences tab except for the Dell tab, allows you to sa ve the current pref erences for f[...]

13 14 Basic printing Select more options and click ( Update ), settings will be added to the Presets you made. To use a saved setting, select it from the Presets drop- down list. The machine is now set to print according to the settings you have selected.To delete saved settings, sel ect it from the Presets drop- down list and click ( Delete ). You[...]

Basic printing Select ( Menu ) > System Setup > Machine Setup > Eco Settings on 1 the control panel. Select the option yo u want and press OK . 2 • Default Mode: Select this to turn on or off the eco mode. (Toner save/2-up) - Off : Set the eco mode off. - On : Set the eco mode on. If you set the eco mode on with a password from Dell Prin[...]

15 16 54 Basic copying For special printing features, refer to the Advanced Guide (see "Copy menu" on page 177). Basic copy Select (copy) on the control panel. 1 Place a single document face down on the document glass, or load the 2 documents face up into th e document feeder (see "Loading originals" on page 46). If you want to [...]

Basic copying Darkness If you have an original containing faint marking and dark im ages, you can adjust the brightness to make a copy that is easier to read. Select (copy) > ( Menu ) > Copy Feature > Darkness on the 1 control panel. Select the option yo u want and press OK . 2 For example, the Light+5 being the lightest, and the Dark+5 be[...]

Basic copying Reduced or enlarged copy 3 Press OK to save the selection. Press ( Stop/Clear ) to return to ready mode. You can reduce or enlarge the size of a copied image from 25% to 400% from the 4 document feeder or scanner glass. When you make a reduced copy, black lines may appear at the bottom of your copy. • This feature may not be availab[...]

17 Basic copying ID card copying Your machine can print 2- sided originals on one sheet. The machine prints one side of the original on the upper half of the paper an d the other side on th e lower half without reducing the size of the original. This feature is helpful for copying a smal l-sized item such as business card. • The original must be [...]

Basic copying • If you do not press the ( Start ) button, only the front side will be copied. • If the original is larger than the pr intable area, some portions may not be printed. 2. Menu Overview and Basic Setup 58[...]

18 59 Basic scanning For special scanning features, refer to the Advanced Guide (see "Scan features" on page 222). Basic Scanning This is the normal and usual pr ocedure for scanning originals. This is a basic scanning m ethod for USB-connected machine. • It may be necessary to pres s OK to navigate to lower-level menus for some models.[...]

19 20 60 Basic faxing • For special faxing features, refer to the Advanced Guide (see "Fa x features" on page 230). • You cannot use this machine as a fa x via the internet phone. For more information ask your internet service provider. • We recommend using traditional analog phone services (PSTN: Public Switched Telephone Network) [...]

Basic faxing Enter the destination fa x number (see "Keypad l etters and numbers" on 4 page 204). Press (Start) on the control panel. The machine starts to scan and 5 send the fax to the destinations. • If you want to send a fax directly from your computer, use Dell Network PC Fax (see "Sending a fax in the computer" on page 2[...]

Basic faxing No.? prompt and press OK . Sending a fax to multiple destinations 7 To enter more fax numbers, press OK when Yes appears and repeat steps 5 and 6. You can use the multiple send feature, which allows you to send a fax to multiple locations. Originals are auto matically stored in memo ry and sent to a remote • You can add up to 10 dest[...]

22 21 Basic faxing Select Receiving a fax (fax) > ( Menu ) > Fax Feature > Resolution on the control 1 panel. Select the option you want and press OK . Your machine is preset to Fax mode at the factory. When you receive a fax, the 2 machine answers the call on a specifie d number of rings and automatically • Standard : Originals with nor[...]

Basic faxing Darkness You can select the degree of darkness of the original document. The darkness setting is applied to the cu rrent fax job. To change the default setting (see "Fax menu" on page 184). Select (fax) > ( Menu ) > Fax Feature > Darkness on the control 1 panel. Select a darkness level you want. 2 Press ( Stop/Clear [...]

3. Maintenance This chapter provides inform ation about purc hasing supplies, acces sories and maintenance parts ava ilable for your machine. • Ordering supplies and accessories 66 • Available supplies 67 • Available maintenance parts 68 • Installing accessories 69 • Storing the toner cartridge 70 • Redistributing toner 72 • Replacing[...]

66 Ordering supplies and accessories Available accessories may differ from country to coun try. Contact your sales re presenta tives to obtain the list of available su pplies, and maintenance parts. To order Dell-authorized supplies, accessories, an d maintenance parts, contac t your local Dell dealer or the retailer where you purchased your mach i[...]

67 Available supplies When supplies reach the end of their life spans, you can order the follo wings of supplies for your machine: Type Average yield a Part name Toner cartridge Approx. 1,500 pages YK1PM (A ll countries except China) 15RRN (For China only) a. Declared yield value in a ccordance with ISO/IEC 1975 2. The number of pages may be affect[...]

68 Available maintenance parts To purchase maintenance parts, co ntact the source where yo u bought the machine. Replacing ma intenance parts can be performed on ly by an authorized service provider, dealer, or the r etailer where you bought the machine. The warranty does not cover the replacement of any maintenance parts once it has reached its ?[...]

69 Installing accessories When you install optional devices, such as optional tray, memory, etc, this Select Device Options or Device Settings . 5 machine automatically detec ts and sets the optional de vices. If you cannot use the optional devices you installed in this driver, you can set th e optional devices The Printer properties window may dif[...]

1 2 70 Storing the toner cartridge Toner cartridges contain components that are sensitive to light, temperature - An environment where corr osive gases are present. and humidity. Dell suggests users follow these recommendations to ensure - An environment with salty air. optimal performance, highes t quality, and longest life from your new Dell tone[...]

3 Storing the toner cartridge Estimated cartridge life Estimated cartridge life (t he life of the toner cart ridge yield) depends on the amount of toner that pr int jobs require. The ac tual print yield may vary depending on the print density of the pages you print on, operating environment, percentage of image area , printing interval, media type [...]

72 Redistributing toner When the toner cartridge is near the end of its life: • White streaks or light printing occurs and/or density variat ion side to side. • The Status LED blinks red. In the case of machine with a Toner LED, it blinks orange. If this happens, you can temporari ly improve print quality by redistributing the remaining tone r [...]

2 Redistributing toner 1 3. Maintenance 73[...]

74 Replacing the toner cartridge • Shake the toner cartridge thoroughly, it will increase the initial print quality. • Illustrations on this user’s guide may di ffer from your machine depending on its opti ons or models. Check your machine type (s ee "Front view" on page 18). • To prevent damage to the toner cartridge, do not expo[...]

I I I I I I I ~ 5-6 I I I I ~ I I I ~ ' I ' I '-.. I J ...... ... ~ / Replacing the toner cartridge 3. Maintenance 75[...]

76 Monitoring the supplies life If you experience frequent paper jams or printing problems, check the number of pages the machine has printed or scanned. Repla ce the correspon ding parts, if necessary. • In ready mode, press and hold ( Stop/Clear ) button for about 6 seconds, then releas e. A supplied Information report prints out. • It may be[...]

77 Setting the toner low alert If the amount of toner in the cartridge is low, a message or LED informing the user to change the toner cartridge appears. You can set the option for whether or not this message or LED appears. You can set the machine’s settings by using the Device Settings in Dell Printer Manager program or Machine section in Print[...]

4 78 Cleaning the machine If printing quality problems occur or if yo u use your machine in a dusty environment, you need to clean yo ur machine regularly to keep it in the best printing condition and use yo ur machine longer. • Cleaning the cabinet of the machine with cleaning materials cont ai ning large amounts of a lcohol, solvents, or other [...]

79 5 Cleaning the machine Cleaning the inside During the printing process, pa per, toner, and dust particles can accumulate inside the machine. This buildup can cause print q uality problems, such as toner specks or smearing. Cleaning the inside of th e machine clears and reduces these problems. • To prevent damage to the toner cartridge, do not [...]

2 Cleaning the machine 1 3. Maintenance 80[...]

81 6 Cleaning the machine Cleaning the pickup roller • Turn the machine off and unplug the power cord. Wait for the mach ine to cool down. If your machine has a power switch, turn th e power switch off before cleaning the machine. • Illustrations on this user’s guide may di ffer from your machine depending on its opti ons or models. Check you[...]

82 7 Cleaning the machine Cleaning the scan unit Keeping the scan unit clean helps ensure the best possible copies. We sugg est that you clean the scan unit at the start of each day and during the day as needed. • Turn the machine off and unplug the power cord. Wait for the mach ine to cool down. If your machine has a power switch, turn th e powe[...]

83 4 3 Cleaning the machine Wipe the surface of the scanne r until it is clean and dry. 1 2 4 3 1 Scanner lid 2 Scanner glass 3 Document feeder glass 4 White bar Close the scanner lid. 3. Maintenance[...]

84 Tips for moving & storing your machine • When moving the machine, do not tilt or turn it upside down. Otherwise, the inside of the machine ma y be contaminated by toner , which can cause damage to the machine or reduce print quality. • When moving the machine, make sure at least tw o people are holding th e machine securely. 3. Maintenan[...]

86 87 oting chapter in 4. Troubleshooting This chapter gives helpful in formation for what to do if you encounter an error. • Tips for avoiding paper jams • Clearing original document jams • Clearing paper jams 92 • Understanding the status LED 96 • Understanding display messages 98 This chapter gives helpful information for what to do if[...]

86 Tips for avoiding paper jams By selecting the correct media s, most paper jams can be avoid ed. To avoid paper jams, refe r to the following guidelines: • Ensure that the adjustable guid es are positioned correctly (see "Tray overview" on page 37). • Do not remove paper from the tray while your machine is printing. • Flex, fan, a[...]

87 Clearing original document jams When an original document jams in the document feeder, a warning message appears on the display. To avoid tearing the document, remove the jammed document slowly and carefully. To prevent document jams, use the scanner gla ss for thick, t hin or mixed pape r- originals . 4. Troubleshooting[...]

1 Clearing original document jams Original paper jam in front of scanner • Illustrations on this user’s guide may di ffer from your machine depending on its opti ons or models. Check your machine type (s ee "Front view" on page 18). • This troubleshooting may not be available depending on mo del or optional goods (see "Variety [...]

89 2 Clearing original document jams Original paper jam inside of scan ner • Illustrations on this user’s guide may di ffer from your machine depending on its opti ons or models. Check your machine type (s ee "Front view" on page 18). • This troubleshooting may not be available depending on mo del or optional goods (see "Variet[...]

I ' ' ' ' ' ' ' ~ ' ' ' ' I : ' ' ' ' ' ~ ' ' ' Clearing original document jams 4. Troubleshooting 90[...]

91 3 Clearing original document jams Original paper jam in exit area of scanner • Illustrations on this user’s guide may di ffer from your machine depending on its opti ons or models. Check your machine type (s ee "Front view" on page 18). • This troubleshooting may not be available depending on model or optional goods (see "Fr[...]

4 92 Clearing paper jams To avoid tearing the paper, pull the jammed paper out slowly and gently. In tray Illustrations on this user’s guide may diff er from your machine dependin g on its options or models. Check your machine type (se e "Front view" on page 18). 4. Troubleshooting[...]

93 5 Clearing paper jams Inside the machine • The fuser area is hot. Take care when removing paper from the machine. • Illustrations on this user’s guide may di ffer from your machine depending on its opti ons or models. Check your machine type (s ee "Front view" on page 18). 4. Troubleshooting[...]

2 Clearing paper jams 1 4. Troubleshooting 94[...]

Clearing paper jams If you do not see the paper in this area, stop and go to next ste p: 4. Troubleshooting 95[...]

96 Understanding the status LED The color of the LED indicates the machine's current status. • Some LEDs may not be available depending on model or country (see "Control panel overview" on page 21). • To resolve the error, look at the error me ssage and its instructions from the troubl eshooting part (see "Understanding disp[...]

97 Understanding the status LED LED Status Description ( ) WPS b Blue Blinking On Off The machine is connecting to a wireless network. The machine is connected to a wireless network (see "Wireless network setup" on page 148). The machine is disconnected from a wireless network. ( ) Power/ Wakeup Blue On Off The machine is in power save mo[...]

6 98 Understanding display messages Messages appear on the control pa nel display to indicate the mach ine’s status or errors. Refer to the tables below to understan d the messages’ and their meaning, and correct the prob lem, if necessary. • You can resolve the error with th e guideline from the computers’s Printing Status or Smart Panel p[...]

99 7 Understanding display messages Toner-related messages Message Meaning Suggested solutions Install Toner Cartridge A toner cartridge is not installed. Install a toner cartridge. Not Compatible Toner cartridge The toner cartridge you have installed is not for your machi ne. In stall a Dell-genuine toner cartri dge, designed for your machin e. Pr[...]

100 Understanding display messages Message Meaning Suggested solutions Replace new cartridge The indicated toner cartridge ha s almost reached its estimated cartridge life. Estimated cartridge life means the expected or estimated toner cartridge life, which indicates the average capacity of print-outs and is designed pursuant to ISO/IEC 19752 (see [...]

9 101 8 Understanding display messages Tray-related messages Message Meaning Suggested solutions Jam or empty Door open&close • Paper has jammed in the paper feed area. • There is no paper in tray. • Clear the jam (see "In tray" on page 92). • Load paper in tray (see "Loading paper in the tray " on page 38). Network-[...]

102 10 Understanding display messages Misc. messages Message Meaning Suggested solutions Door Open Close it The cover is not securely latched. Close the cover until it locks into place. Door of scanner is op en. The document feeder cover is not securely latched. Close the cover until it locks into place. Error [error number] Turn off then on The ma[...]

5. Appendix This chapter provides product specifications an d information conce rning applicable regulations. • Specifications 104 • Regulatory information 113 • Copyright 126[...]

104 1 Specifications General specifications The specification values listed below ar e subject to change without no tice. See www.Dell.com for possible changes in information. Items Description Dimension Width x Length x Height B1165nfw Series 402 x 293 x 296 mm (15.83 x 11.54x 11.65 inches) Weight Machine with consumables B1165nfw Series 8 Kg (17.[...]

105 Specifications Items Description Power rating b 110 volt models AC 110 - 127 V 220 volt models AC 220 - 240 V Power consumpt ion Average operating mode Less than 310 W Ready mode Less than 30 W Power save mode c • B1165nfw Series: Less than 1.6 W (Wi-Fi Dire ct on: Less than 2.3W) Power off mode d Less than 0.45 W Wireless Module SPW-B4319S a[...]

106 2 Specifications Print media specifications Type Size Dimensions Print media wei ght/Capacity a Tray Manual feeding in tray b Plain paper Letter 216 x 279 mm (8.5 x 11 inches) 71 to 85 g/m 2 (19 to 23 lbs bond) • 150 sheets of 80 g/m 2 (21 lbs bond) 71 to 85 g/m 2 (19 to 23 lbs bond) • 1 sheet Legal 216 x 356 mm (8.5 x 14 inches) US Folio 2[...]

107 Specifications Type Size Dimensions Print media wei ght/Capacity a Tray Manual feeding in tray b Thick paper Refer to the Plain paper section Refer to the Plain paper section 86 to 120 g/m 2 (23 to 32 lbs bond) • 50 sheets of 120 g/m 2 (32 lbs bond) 86 to 120 g/m 2 (23 to 32 lbs bond) • 1 sheet Thin paper Refer to the Plain paper section Re[...]

108 Specifications Type Size Dimensions Print media wei ght/Capacity a Tray Manual feeding in tray b Labels c Letter, Legal, US Folio, A4, JIS B5, ISO B5, Executive, A5 Refer to the Plain paper section 120 to 150 g/m 2 (32 to 40 lbs bond) • 10 sheets 120 to 150 g/m 2 (32 to 40 lbs bond) • 1 sheet Card stock Letter, Legal, US Folio, A4, JIS B5, [...]

109 3 Specifications System requirements Microsoft ® Windows ® Operating system Requirement (recommended) CPU RAM free HDD space Windows ® 2000 Intel ® Pentium ® II 400 MHz (Pentium III 933 MHz) 64 MB (128 MB) 600 MB Windows ® XP Intel ® Pentium ® III 933 MHz (Pentium IV 1 GHz) 128 MB (256 MB) 1.5 GB Windows Server ® 2003 Intel ® Pentium [...]

110 Specifications • Internet Explorer 6.0 or higher is the minimu m requirement for all Windows operating systems. • Users who have administrator rights can install the software. • Windows Terminal Services is compatible with your machine. • F o r Windows 2000 , Services Pack 4 or higher is required. Mac Operating system Requirements (Reco[...]

111 Specifications Linux Items Requirements Operating system Redhat ® Enterprise Linux WS 4, 5, 6(32/64 bit) Fedora 5 ~ 15 (32/64 bit) OpenSuSE ® 10.2, 10.3, 11.0, 11.1, 11.2, 11.3, 11 .4 (32/64 bit) Mandriva 2007, 2008, 2009, 2009.1, 2010 (32/64 bit) Ubuntu 6.06, 6.10, 7.04, 7.10 , 8.04, 8.10, 9.04, 9.10, 10.0 4, 10.10, 11.04 (32/64 bit) SuSE Li[...]

112 4 Specifications Network environment Network and wireless models only (see "Features by models" on page 7). You need to set up the network protocols on the machine to use it as your network machine. The following table shows the networ k environments supported by the machine. Items Specifications Network interface • Ethernet 10/100 [...]

5 113 Regulatory information This machine is designed for a normal work environment and certified with When using this product, these basic safety precau tions should always be several regulatory statements. followed to reduce risk of fire, electric shock, and injury to persons: Laser safety statement The printer is certified in the U.S. to conform[...]

7 8 9 6 Regulatory information Ozone safety Power saver This product’s ozone emission rate is under 0.1 ppm. Bec ause ozone is heavier than air, keep the product in a place with good ventilation. This printer contains advanced ener gy conservation technology that reduces power consumption when it is not in active use. When the printer does not re[...]

10 Regulatory information China only 11 Correct disposal of this product (Waste electrical & electronic equipment) (Applicable in countries with separate collection systems) %QIZ  Dan hab yungh youq gij digih haijbaz 2000 m doxroengz haenx ancienz sawjyungh. 2000m This marking on the product, accessories or literature in[...]

12 13 Regulatory information (The United States of America only) Dispose unwanted electronics through an approved recycler. To find the nearest recycling location, go to our website: www.Dell.com/recyclin gdirect Or call, (877) 278 - 0799 State of California Proposition 65 Warning (US Only) Taiwan only 14 Radio frequency emissions FCC information t[...]

Regulatory information • Consult the dealer or experience d radio TV technician for help. Change or modifications not expressly approved by the manufacturer responsible for compliance could void the user's authority to operate the equipment. Canadian radio interference regulations This digital apparatus does not exceed the Class B limits for[...]

17 18 Regulatory information 16 Wireless devices are not user serviceable. Do not modify them in any way. Modification to a wireless device will void the authorization to use it. Contact manufacturer for service. Russia only FCC Statement for Wireless LAN use: While installing and operating this transmitter and antenna combination the radio frequen[...]

20 19 Regulatory information Thailand only Canada only This product meets the applicable Industr y Canada technical specifications. / Le present materiel est conf orme aux specifications techniques applicables d’Industrie Canada. The Ringer Equivalence Numb er (REN) is an indication of the maximum number of devices allowed to be connected to a te[...]

22 Regulatory information Ringer Equivalence Number FCC Regulations state that changes or modifications to this eq uipment not expressly approved by the manufacturer could void the user’s authority to operate this equipment. In the event that terminal equipment causes harm The Ringer Equivalence Number and FCC Registration Number for this machine[...]

23 Regulatory information • When programming emergency numbers and/or making test calls to emergency numbers, use a non-emer gency number to advise the emergency service dispatcher of your intentions. The di spatcher will give you further instructions on how to actually test the emergency number. • This machine may not be used on coin service o[...]

24 Regulatory information Declaration of conformity (European countries) Approvals and Certifications Hereby, Dell Inc. declares that this [B1165nfw Series] is in compliance with the essential requirements an d other relevant provisions of Low Voltage Directive (2006/95/EC), EMC Directive (2004/108/EC). Hereby, Dell Inc. declares that this [B1165nf[...]

26 Regulatory information Wireless devices that may be in yo ur system are only qualified for use in the European Union or associated areas if a CE mark with a Notified Body Registration Number and the Alert Symbol is on the system label. The power output of the wi reless device or devices that may be embedded in you printer is well below the RF ex[...]

Regulatory information The power output of the wi reless device or devices that may be embedded in your printer is well below th e RF exposure limits as know n at this time. Because the wireless devices (whi ch may be embedded into your printer) emit less energy than is allowed in rad io frequency safety standards and recommendations, manufacturer [...]

27 Regulatory information China only 5. Appendix 125[...]

126 Copyright Information in this document is subject to change without notice. ©2013 Dell Inc. All rights reserved. Reproduction of these materials in any ma nner whatsoever without the written permission of Dell Inc. is strictly forbidden. Trademarks used in this text: Dell , the Dell logo, and Dell Toner Management System are trademarks of Dell[...]

Dell B1165nfw ADVANCED User’s Guide ADVANCED User’s Guide This guide provides information about installation, advanced configuration, operation and troubleshooting on various OS environments. Some features may not be availabl e depending on models or countries. BASIC This guide provides informatio n concerning installation, basic operation and [...]

ADVANCED 1 . Software Installation Installation for Mac Reinstallation for Mac Installation for Linux Reinstallation for Linux 2 . Using a Network-Connected Machine Useful network programs Wired network setup Installing driver over the network IPv6 configuration Wireless network setup 3 . Useful Setting Menus Before you begin reading a chapter Prin[...]

ADVANCED 6 . Troubleshooting Paper feeding problems 262 Power and cable connecting problems 263 Printing problems 264 Printing quality problems 268 Copying problems 276 Scanning problems 277 Faxing problems 278 Operating system problems 280 129[...]

1. Software Installation This chapter provides instructions for installing ess ential and help ful softwar e for use in an en vironment where the machine is connected via a cable. A loca lly connected machine is a machine dire ctly attached to your computer using the cable. If your machine is attached to a ne twork, skip the following steps be low [...]

131 Installation for Mac Make sure that the machine is connected to your computer and Select Direct Connection using USB cable on the Printer Connection 1 10 powered on. Type and click Continue . Insert the supplied software CD into your CD/DVD drive. Click Add Printer button to select your printer and add it to your printer 2 11 list. • For MFP [...]

132 Reinstallation for Mac If the printer driver does not work properly, uninstall the driver and reinstall it. Open the Applications folder > Dell > Printer Software Uninstaller . 1 To uninstall printer software, click Continue . 2 Check the program you wa nt to delete and click Uninstall . 3 Enter the password and click OK . 4 After the uni[...]

2 1 133 Installation for Linux You need to download Linux software packages from the Dell website to install the printer software (http://www.Dell.co m > find your pr oduct > Support or Downloads). Installing the Unified Linux Driver Make sure that the machine is connected to your computer and 1 powered on. When the Administrator Login window[...]

3 Installation for Linux Installing the Printer Settings Utility Make sure that the machine is connected to your computer and 1 powered on. When the Administrator Login window appears, type “root” in the 2 Login field and enter the system password. You must log in as a super user (root) to install the machine software. If you are not a super us[...]

135 Reinstallation for Linux If the printer driver does not work properly, uninstall the driver and reinstall it. Make sure that the machine is connected to your computer and 1 powered on. When the Administrator Login window appears, type “root” in the 2 Login field and enter the system password. You must log in as a super user (root) to uninst[...]

2. Using a Network- Connected Machine This chapter gives you step-by-step instructions f or setting up a network connected machine and s oftware. • Useful network programs 137 • Wired network setup 138 • Installing driver over the network 141 • IPv6 configuration 146 • Wireless network setup 148 Supported optional devices and fe atures ma[...]

1 137 Useful network programs There are several prog rams available to setup the network sett ings easily in a network environment. For the network administrator especially, managing several machines on the network is possible. • Before using the programs below, set the IP address first. • Some features and optional goods may not be available d[...]

2 138 Wired network setup Printing a network configuration report You can print Network Configuration Report from the machine’s control panel that will show the current machine’s network settings. Th is will help you to set up a network. • The machine has th e display screen: Press the ( Menu ) button on the control panel and select Network &[...]

Wired network setup Click the icon (third from left) in the SetIP window to open the TCP/ 6 IP configuration window. Enter the machine’s new information into the configuration window as 7 follows. In a corporate intranet, you may need to have this informatio n assigned by a network ma nager before proceeding. Find the machine’s MAC address from[...]

Wired network setup Enter the password and click OK . 9 Select Network Connection on the Printer Connection Type and click 10 Set IP Address button. Click the icon (third from the left) in the SetIP wind ow to open the 11 TCP/IP configuration window. Enter the machine’s new information into the configuration window. In 12 a corporate intranet, yo[...]

4 141 1 Installing driver over the network Click New Printer . 2 • Some features and optional goods may not be available depending on model or country (see "Feature s by models" on page 7). • The machine that does not support th e network interface, it will not be able to use this feature (see "Rear view" on page 20). Window[...]

Installing driver over the network Make sure that the machine is conne cted to the netwo rk and powered The searched machines will be shown on the screen. Select the one you 4 5 on. Also, your machine’s IP address should have been set. wish to use and click Next . Click Next . If you cannot find your machine in ne twork, turn off the firewall and[...]

5 Installing driver over the network • If you install the driver using the su pplied software CD, V4 driver is not installed. If you want to use the V4 driver in the Desktop screen, you can download from the Dell website, www.Dell.com >find your product > Support or downloads. • If you want to install Dell ’s printer management tools, y[...]

6 Installing driver over the network Enter the password and click OK . 9 Select Network connection on the Printer Connection Type and click 10 Continue . Click Add Printer button to select your printer and add it to your printer 11 list. Click IP and select HP Jetdirect - Socket in Protocol . 12 Enter the machine’s IP address in the Address input[...]

Installing driver over the network Install the Linux driver and add network printer Make sure that the machine is conne cted to your network and powered 1 on. Also, your machine’s IP address should have been set. Download the Unified Linux Driver package from the Dell website. 2 Extract the UnifiedLinuxDriver.tar .gz file and open the new directo[...]

7 146 IPv6 configuration IPv6 is supported properly only in Windows Vista or higher. • Some features and optional goods may not be available depending on model or country (see "Featu res by models" on page 7 or "Menu overview" on page 29). • If the IPv6 network seems to not be working, set all the network setting to the fact[...]

IPv6 configuration Setting IPv6 addresses The machine supports the fo llowing IPv6 addresses fo r network printing and managements. • Link-local Address : Self-configured lo cal IPv6 address (Address starts with FE80). • Stateless Address : Automatically configured IPv6 address by a network router. • Stateful Address : IPv6 address configur e[...]

8 148 Wireless network setup • Make sure your machine supports wireless networking. Wi reless networking may not be available depending on the model (see "Features by models" on page 7). • If the IPv6 network seems to not be working, set all the network settings to the factory defaults and try again using Clear Setting . Getting start[...]

149 9 Wireless network setup Introducing wireless set up methods You can set wireless settings ei ther from the machine or th e computer. Choose the setting method from the below table. Some wireless network installation types may not be available depending on the model or country. Set up method Connecting method Description & Reference With Ac[...]

10 Wireless network setup Using the WPS button If your machine and an ac cess point (or wireless rou ter) support Wi-Fi Protected Setup™ (WPS), you can ea sily configure the wir eless network settings by pressing the (WPS) button on the control panel with out a computer. • If you want to use the wireless network using the infrastructure mode, m[...]

Wireless network setup Machines with a display screen Connecting in PBC mode Press and hold the (WPS) button on the control panel for more than 1 2 seconds. The machine starts waiting for up to two minutes until you press the WPS (PBC) button on the access point (or wireless router). Press the WPS (PBC) button on the access point (or wireless route[...]

Wireless network setup Machines without a display screen Connecting in PBC mode Press and hold the (WPS) button on the control panel for about 2 - 4 1 seconds until the sta tus LED blinks quickly. The machine starts connecting to th e wireless network. The LED blinks slowly for up to two minutes unti l you press the PBC button on the access point ([...]

Wireless network setup Re-connecting to a network When the wireless function is off, the ma chine automatically tries to re-connect to the access point (o r wireless router) with th e previously used wireless connection settings and address. In the following cases, the machin e automatically re-connects to the wireless network: • The machine is t[...]

11 Wireless network setup Using the menu button Press the OK to select the setup method you want. 3 • Wizard (recommended) : In this mode, the setup is automatic. The machine will display a list of av ailable networks from which to choose. After a network is chosen then printer will prompt for the Some menus may not appear in the display dependin[...]

12 Wireless network setup Setup using Windows • For Windows 8, If the installation window does not appear, from Charms , select Search > Apps and search for Run . Type in X:Setup.exe, replacing “X” with the letter that represen ts your CD/DVD drive and click OK . Dell Printer Easy Wi-Fi Install If “ Tap to choose what ha ppens with t hi[...]

Wireless network setup Choose Wireless . Set your printer name and click Next . 5 7 6 The software searc hes for printers. 8 Setup installing printer software. 2. Using a Networ k-Connected Machine 156[...]

Wireless network setup After the installation is finished, a window asking you to print a test page 9 appears. If you want to print a test page, click Print a test page . Otherwise, just click Ne xt and go to step 10. Click Finish . 10 Access point via USB cable in Windows • I tems to prepare - Access point - Network-connected computer - Software[...]

4 Wireless network setup • For Windows 8, Choose Wireless . 5 If the installation window does not appear, from Charms , select Search > Apps and search for Run . Type in X:Setup.exe, replacing “X” with the letter that represen ts your CD/DVD drive and click OK . If “ Tap to choose what happens with th is disc .” pop-up window appears,[...]

Wireless network setup Click Next . After searching, the window shows the wireless network devices. Select 6 8 the name (SSID) of the access point you are us ing and click Next . If you cannot find the network name you want to choose, or if you want to set the wireless configuration manually, click ( Plus ) button. • Enter the wireless Network Na[...]

Wireless network setup The wireless network security window appears when the access point has security settings. The wireless network security window appears. The window may differ according to its security mode: WEP, or WPA. • WEP Select Open System or Shared Key for the authentication and enter the WEP security key. Click Next . WEP (Wired Equi[...]

Wireless network setup Check whether the USB cable is connected to the machine. 1 Turn on your computer and the wireless network machine. 2 Insert the supplied software CD into your CD/DVD drive. 3 The software CD should automatica lly run and an installation window will appear. If the installation window does not appear, click Start > All progr[...]

Wireless network setup The Confirm Wireless Network Settings window appears. Click the 9 • Enter the wireless Network Name: Enter the SSID name you want (S SID settings and click Next . is case-sensitive). • Operation Mode: Select ad hoc. • Channel: Select the channel. ( Auto Setting or 2412 MHz to 2467 MHz). • Authentication: Select an aut[...]

13 Wireless network setup If the IP address assignment method is DHCP, check if DHCP is shown in the Confirm Wireless Network Settings window. If it shows Static, click Change TCP/IP to change the assignment method to Rec eive IP address automatically (DHCP) . • Use static address If the IP address assignment method is Static, check if Static is [...]

1 2 3 4 5 6 7 8 9 10 11 Wireless network setup Access point via USB cable When you set the wireless configuration manually, click Advanced Setting . • Enter the wireless Network Name: Enter the SSID of the access point Check whether the USB cable is connected to the machine. (SSID is case-sensitive). Turn on your computer, ac cess point, and mach[...]

Wireless network setup • Network Password: Enter the encryption Network Password val ue. • Confirm Network Password: Confirm the encryption Network Password value. • WEP Key Index: If you are using WEP Encryption, select the appropriate WEP Key Index . The wireless network security window appears when the access point has security enabled. ?[...]

Wireless network setup Read the license ag reement and click Continue . 6 Click Agree to agree to the license agreement. 7 Click Install . All components nec essary for machine operations will be 8 installed. If you click Customize , you can choose individual components to install. Enter the password and click OK . 9 Select Wireless connection on t[...]

14 Wireless network setup • For the DHCP method If the IP address assignment method is DHCP, check if DHCP is shown in the Confirm Wireless Network Setting window. If it shows Static, click Change TCP/IP to change the assignment method to Rec eive IP address automatically (DHCP) . • For the Static method If the IP address assignment method is S[...]

15 Wireless network setup Items to prepare • Access point • Network-connected computer • Software CD that was pr ovided with your machine • A machine installed with a wireless network interface • Network cable Printing a network configuration report You can identify the network settings of your machine by printing a network configuration [...]

Wireless network setup Setting up Wi-Fi Direct ▪ Network Password : If your printer is a Group Ow ner , a Network Password is required for other mobile devices to connect to your printer. You can configure a N etwork Password yourself, or can You can enable Wi-Fi Direct feature by one of the following methods. remember the given Network Password [...]

17 19 16 Wireless network setup What is Dell MobilePrint? Dell MobilePrint is a free application that en ables users to print photos, documents, and web pages directly fr om your smartphone or tablet. Dell MobilePrint is not only compatible with yo ur Android, Windows and iOS smart phones but also with your iPod Touch and tablet PC. It connects you[...]

20 Wireless network setup Troubleshooting Problems during setup or driver installation Printers Not Found • Your machine may not be turned on . Turn on your computer and the machine. • USB cable is no t connected between your comp uter and machine. Connect the machine to your computer using the USB cable. • The machine does not support wire l[...]

Wireless network setup ▪ IP address: 169.254.133.42 ▪ Subnet Mask: 255.255.0.0 Then the machine’s network info rmation should be as below: ▪ IP address: 169.254.133. 43 ▪ Subnet Mask: 255.255.0.0 (Use the computer’s subnet mask.) ▪ Gateway: 169.254.133. 1 Other problems If problems occur while using the machin e on a network, check th[...]

Wireless network setup • When using the ad hoc mode, in ope rating systems such as Windows Vista, you might need to set the wireless connection setting every time you use the wireless machine. • You cannot use infrastructur e mode and ad hoc mode at the same time for Dell wireless netw ork machines. • The machine is within the range of the wi[...]

3. Useful Setting Menus This chapter explains how to browse the curren t status of your machine, and the m ethod of setting for advan ced machine setup. • Before you begin reading a chapter 175 • Print menu 176 • Copy menu 177 • Fax menu 184 • Scan menu 188 • System setup 190[...]

175 Before you begin reading a chapter This chapter explains all the fe atures available for this seri es' models to help users easily un derstand the features.You can c heck the features avai lable for each model in the Basic Guid e (see "Menu overview" on pa ge 29).The following are t ips for using this chapter • The control pane[...]

176 Print menu Some menus may not appear in the display depending on options or models. If so, it is not appli cable to your machi ne (see "Menu overview" on page 29). To change the menu options: • Press ( Menu ) > Print Setup on the control panel. • Or press Setup > Machine Setup > Print Setup . Item Description Orientat ion[...]

177 1 Copy menu Copy feature Some menus may not appear in the display depending on options or models. If so, it is not appli cable to your machi ne (see "Menu overview" on page 29). To change the menu options: • Press (copy) > ( Menu ) > Copy Feature on the control panel. • Or press Setup > Machine Setup > Default Setting [...]

Copy menu Item • Copy Collation • Collate Copy Description Set the machine to sort the copy job. For example, if you make 2 copies of a 3 page original, one complete 3 page document will print followed by a second complete document. • On: Prints output in sets to match the sequence of originals. • Off: Prints output sorted in to stacks of i[...]

Copy menu Item Description Prints a single-page document onto 4 (Poster 2x2), 9 (Poster 3x3), or 16 (Poster 4x4) sheets of paper, for the purpose of pasting the sheets together to form one poster-size document. Poster Copy • This copy feature is available only when you place originals on the scanner glass. • Your original is divided into 9 port[...]

Copy menu Item Book Copy Description The Book Copy feature allows you to copy an entire book. If the book is too thick, lift the cover until its hinges are caught by the stopper and then close the cover. If the book or magazi ne is thicker than 30 mm, start copying with the c over open. • Off: Does not use this feature. • Left Page: Use this op[...]

Copy menu Item Description Allows you to erase spots, drill holes, fold creases and staple marks along any of the four edges of a document. Edge Erase copying • Off: Does not use this feature. • SmallOriginal: rases the edge of the original if it is small. This feature is avai lable only when you place originals on the scanner glass. • Hole P[...]

Copy menu Item Description Watermark copying The watermark option allows you to print text over an existing document. For example, you use it when you want to have large gray letters reading “DRAFT” or “CONFIDENTIAL” printed diagonally across the first page or all pages of a document. Duplex You can set the machine to print copies on b oth [...]

2 Copy menu Copy Setup Some menus may not appear in the display depending on options or models. If so, it is not appli cable to your machi ne (see "Menu overview" on page 29). To change the menu options: Press (copy) > ( Menu ) > Copy Setup on the control panel. Item Description Resets the value or setting to the printer’s out-of-[...]

184 3 Fax menu Fax Feature Some menus may not appear in the display depending on options or models. If so, it is not appli cable to your machi ne (see "Menu overview" on page 29). To change the menu options: • Press (fax) > ( Menu )> Fax Feature on the control panel. • Or press Setup > Machine Setup > Default Setting > [...]

Fax menu Sending setup Item Description Forward Forwards the received or sent fax to other destination by a fax or PC. If you are out of office but have to receive the fax, this feature may be useful. • See "Forwarding a sent fax to another destination" on page 234. • See "Forwarding a received fax" on page 234. Secure Recei[...]

Fax menu Receiving setup Item Description Send Report Sets the machine to print a report whether a fax transmission was successfully completed or not. If you select On-Error , the machine prints a report only when a transmission is not successful. Image TCR Prints a transmission report wit h a minimized image of the first page of the fax sent. Dial[...]

Fax menu Auto Reduction Automatically reduces an incoming fax page to fit the size of the paper loaded in the machine. Discard Size Discards a specific length from the end of the received fax. Junk Fax Setup Blocks any unwanted faxes that you stored in the memory as junk fax numbers. This setting may not be available depending on your country. DRPD[...]

188 6 Scan menu Scan feature Some menus may not appear in the display depending on options or models. If so, it is not appli cable to your machi ne (see "Menu overview" on page 29). To change the menu options: • Press (scan) > ( Menu ) > Scan Feature on the control panel. • Or press Setup > Machine Setup > Default Setting [...]

7 Scan menu Scan setup Item Description Adjust the contrast level to scan lighter or darker than Contrast the original. Some menus may not appear in the display depending on options or models. If so, it is not appli cable to your machi ne (see "Menu overview" on page 29). To change the menu options: • Press (scan) > ( Menu ) > Sca[...]

190 8 System setup Machine setup Some menus may not appear in the display depending on options or models. If so, it is not appli cable to your machi ne (see "Menu overview" on page 29). To change the menu options: • Press ( Menu ) > System Setup > Machine Setup on the control panel. • Or press Setup > Machine Setup > Initi[...]

System setup Item Description Auto Continue Determine whether or not the machine continues printing when it detects the paper does not match the paper settings. • Off: If a paper mismatch occurs, the machine waits until you insert the correct paper. • On: If a paper mismatch occurs, an error message will display. The machine waits for about 30 [...]

9 System setup Paper setup Some menus may not appear in the display depending on options or models. If so, it is not appli cable to your machi ne (see "Menu overview" on page 29). To change the menu options: • Press ( Menu ) > System Setup > Paper Setup on the control panel. • Or press Setup > Machine Setup > Paper Setup .[...]

System setup 11 Report Item Description Turns on or off the soun ds from the t elephone line through the speaker, suc h as a dial tone or a fax tone. With this option set to Comm. which means the speaker is on until the remote machine answers. Speaker You can adjust t he volume level using On Hook Dial . You can adjust the speaker volume only when [...]

System setup • User Auth • Local User Authentication Prints the authorized us ers who are allowed to use the email function. PCL Font Prints the PCL font list. • PS Font • PS3 Font List Prints the PS/PS3 font list. EPSON Font Prints the EPSON font list. KSC5843 Font Prints the KSC5843 font list. KSC5895 Font Prints the KSC5895 font list. KS[...]

12 System setup Maintenance Item Description Paper Stacking Enables the automa tic linking feature for trays. when one tray is not available for pa per empty or mismatch, this option allows your printer to feed paper from another available tray. Color Allows you to adjust the co lo r setting such as contrast level, color registration, color density[...]

13 System setup Clear setting Some menus may not appear in the display depending on options or models. If so, it is not appli cable to your machi ne (see "Menu overview" on page 29). To change the menu options: • Press ( Menu ) > System Setup > Clear Setting on the control panel. • Or press Setup > Machine Setup > Restore [...]

System setup 14 15 Job manage Image overwrite Some menus may not appear in the display depending on options or Some menus may not appear in the display depending on options or models. If so, it is not appli cable to your machi ne (see "Menu overview" on models. If so, it is not applicable to your machine (see "Menu overview" on [...]

System setup 16 17 USB setup Emulation setup Some menus may not appear in the display depending on options or Some menus may not appear in the display depending on options or models. If so, it is not appli cable to your machi ne (see "Menu overview" on models. If so, it is not applicable to your machine (see "Menu overview" on p[...]

System setup 18 19 Email setup Address book setup Some menus may not appear in the display depending on options or Some menus may not appear in the display depending on options or models. If so, it is not appli cable to your machi ne (see "Menu overview" on models. If so, it is not applicable to your machine (see "Menu overview"[...]

20 System setup Document box setup Doc Box Setup • Press ( Menu ) > Document Box > Doc Box Setup on the control panel. Some menus may not appear in the display depending on options or models. If so, it is not appli cable to your machi ne (see "Menu overview" on page 29). Doc Box Feature Option Description Add From Scan Sets the de[...]

21 System setup Network setup Option Description Wireless Selects this option to use the wireless network. Clear Setting Reverts the network settings to the default valu es. (Reboot required.) • Network Conf. • Network Configuration This list shows information on your machine’s network connection and configuration. Net. Activate You can sets [...]

4. Special Features This chapter explains special copying, sca nning, faxing, and printing features. • Altitude adjustment 203 • Entering various characters 204 • Setting up the fax address book 205 • Printing features 209 • Scan features 222 • Fax features 230 • Using memory/hard drive features 241 • The procedures in this chapter [...]

203 Altitude adjustment Print quality is affe cted by atmospheric pressure, which is determined by the height of the machine above sea level. The following information will guide you on how to set your machine for the best print quality. Before you set the altitude value, d etermine the altitude where you are. 0 4,000 m (13,123 ft) 3,000 m (9,842 f[...]

1 2 204 Entering various characters As you perform various task s, you may need to ente r names and numbers. For example, when you set up your machine, you enter your name or your company’s name, and the fa x number. When you stor e fax numbers or email addresses in memory, you may also enter the corresponding names. Entering alphanumeric charact[...]

4 205 3 Setting up the fax address book Registering a speed dial number Using speed dial numbers Select (fax) > ( Address Book ) > New&Edit > Speed Dial on 1 the control panel. Or select Setup > Machine Setup > Next > Address Book > Phone Book > View List > Individual > (options) > Add . Enter a speed dial numbe[...]

5 Setting up the fax address book Editing speed dial numbers Registering a group dial number Select (fax) > ( Address Book ) > New&Edit > Speed Dial on 1 the control panel. Or select Setup > Machine Setup > Next > Address Book > Phone Book > View List > Individual . Enter the speed dial number you want to edit and pre[...]

8 7 Setting up the fax address book Editing group dial numbers Searching address book for an entry Select (fax) > ( Address Book ) > New&Edit > Group Dial on 1 the control panel. Or select Setup > Machine Setup > Next > Address Book > Phone Book > View List > Group . Enter the group dial number you want to edit and pr[...]

9 Setting up the fax address book Printing address book You can check your ( Address Book ) settings by printing a list. 1 Select ct (fax) > ( Address Book ) > Print on the control panel. 2 Press OK . The machine begins printing. 4. Special Features 208[...]

10 11 209 Printing features • For basic printing features, refer to the Basic Guide (see "Basic printing" on page 49). • This feature may not be available depending on model or optional goods (see "Features by models" on page 7). Changing the default print settings Click the Windows Start menu. 1 Select Control Panel > De[...]

12 Printing features Check the Print to file box in the Print window. Using advanced print features 1 XPS printer driver : used to print XPS fi le format. • See "Features by models" on page 7. • The XPS printer driver can be inst alled only on Windows Vista OS or higher. • Install optional memory when an XPS job does not print becau[...]

211 Printing features Understanding special printer features You can use advanced printing fea tures when using your machine. To take advantage of the pr inter features provided by your printer driver, click Properties or Preferences in the application’s Print window to change the print settings. The machine name, that appears in the printer prop[...]

212 Printing features Item Description Poster Printing Prints a single-page document onto 4 (Poster 2x2), 9 (Poster 3x3) , or 16 (Poster 4x4) sheets of paper, for the purpose of pasti ng the sheets together to form one poster-size document. Select the Poster Overlap value. Specify Poster Overla p in millimeters or inches by selecting the radio butt[...]

213 Printing features • Double-sided Printing • Double-sided Printing (Manual) a • Printer Default: If you select this option, this feature is determined by the se ttings you have selected on the control panel of the machine. This option is available only when you use the PCL/XPS printer driver. • None: Disables this feature. • Long Edge:[...]

214 Printing features Item Description Watermark a To change the print settings from your software application, access Printing Preferences . b Click the Advanced tab, select Edit from the Watermark drop-down list. The Edit Watermarks window appears. (Creating a c Enter a text message in the Watermark Message box. watermark) You can enter up to 256[...]

215 Printing features Item Description Overlay a (Creating a new page overlay) a b c d e f To save the document as an overlay, access Printing Preferences . Click the Advanced tab, and select Edit from the Text drop-down list. Ed it Overlay window appears. In the Edit Overlay window, click Create . In the Save As window, type a name up to eight cha[...]

216 Printing features Item Description Print Mode • This feature is avai lable only if you have installed the optional memory or mass st orage device (HDD) (see "Variety feature" o n page 7). • Some menus may not appear on the display depending on option s or models. If so, it is no t applicable to your machine. • Print Mode: The de[...]

13 Printing features Using Direct Printing Utility • Direct Printing Utility may not be available depe nding on model or optional goods (see "Software" on page 7). • Available for Windows OS users only. What is Direct Printing Utility? Direct Printing Utility is a program that sends the PDF files directly to your machine to print with[...]

Printing features Using the right-click menu Right-click on the PDF file to print and select Direct Printing . 1 The Direct Printing Utilit y window appears with th e PDF file is ad ded. Select the machine to use. 2 Customize the machine settings. 3 Click Print . The selected PDF file is sent to the machine. 4 14 Mac printing Some features may not [...]

Printing features Changing printer settings You can use advanced printing fea tures when using your machine. Open an application and select Print from the File menu. The machine name, which appears in the prin ter properties window, may differ depending on the machine in use. Except fo r the name, the composition of the printe r properties window i[...]

Printing features Using help Click the question mark on the bottom-left corner of the window and click on the topic you want to know about. A po p-up window appear s with information about that option's feature, wh ich is provided from the driver. 15 Linux printing Some features may not be available depending on models or options. It means tha[...]

Printing features Change other printing options in each tab, if necessary. Open the Unified Driver Configurator . 7 1 If necessary, switch to Printers configuration . Click Print . 8 Select your machine on the avai lable printers list and click Properties . 2 Automatic/manual duplex printing may not be available depending on The Printer Properties [...]

16 222 Scan features • TWAIN: TWAIN is the one of a preset ima ging applications. Scanning an • For basic scanning features, refer to the Basic Guide (see "Basic scannin g" image launches the selected applicatio n, enabling you to control the on page 59). scanning process. This fe ature can be used via th e local connection or the •[...]

17 Scan features Setting the scan settings in the computer This feature may not be available de pending on model or optional goods (see "Features by models" on page 7). Open Dell Printer Manager (see "Using Dell Printe r Manager" on page 1 248). Select the appropriate machine from the Printer List . 2 Select Scan to PC Settings [...]

19 Scan features • ID is the same ID as the registered scan ID for Dell Printer Manager > Switch to advanced mode > Scan to PC S ettings . • Password is the 4 digit number registered password for Dell Printer Manager > Switch to adv anced mode > Scan to PC Settings . Select the option yo u want and press OK . 4 Scanning begins. 5 Sc[...]

21 20 Scan features Scanning using the WIA driver Your machine supports the Windows Im age Acquisition (WIA) driver for scanning images. WIA is on e of the standard componen ts provided by Microsoft Windows 7 and works with digital came ras and scanners. Unlike the TWAIN driver, the WIA driver allows you to scan and easily adjust im ages without us[...]

22 Scan features Click Start > All programs > Dell Printers , and start Dell Scan 4 Assistant . Select the Help menu from the window and click on any option you want to know about. Set the scan options. 5 Click Scan . 6 Mac scanning Scanning from USB connected machine Make sure that the machine is connected to your computer and 1 powered on. [...]

Scan features 23 According to OS, fo llow steps below. 4 • F o r 1 0 . 5 -C l i c k Devices > Browse Devices on Me nu bar. - Make sure that Connected checkbox is checked beside your Scanning Linux scanning machine in Bonjour Devices . - If you want to scan using TWAIN, refer to the Mac OS X10.4 steps Make sure that the machine is connected to [...]

4 Scan features Select the scanner on the list. The document is scanned and the image preview appears in the 8 Preview Pane . Drag the pointer to set the imag e area to be scanned in the Preview 9 Pane . Select the option you want. 10 Scan and save your scanned image. 11 For later use, you can save as your scan settings and add it to th e Job Type [...]

Scan features Editing an image with Image Manager The Image Manager application provides you with menu commands and tools to edit your scanned image. 4. Special Features 229[...]

24 25 26 230 Fax features • For basic faxing features, refer to the Basi c Guide (see "Basic faxing" on page 60). Automatic redialing When the number you have dialed is busy or there is no answer when you send a fax, the machine automati cally redials the number. The redial time depends on the country's fact ory default setting. Wh[...]

27 Fax features Enter the recipients’ numb ers and select the option 5 You can set your machine to print a co nfirmation report automa tically each time sending a fax is completed. Press (fax) > ( Menu ) > Fax Setup > Sending > Sen d Report on the control panel. Sending a fax in the computer • This feature may not be available depen[...]

28 Fax features Delaying a fax transmission Enter the job name and the time. 8 If you set a time earlier than the current time, the fax will be sent at that time You can set your machine to send a fax at a later time when you will not be on the following day. present. You cannot send a colo r fax using this feature. The original is scanned into mem[...]

Fax features Adding documents to a reserved fax Place a single document face down on the document glass, or load the 1 documents face up into the document feeder. Press (fax) > ( Menu ) > Fax Feature > Add Page on the control 2 panel. Select the fax job and press OK . 3 When you have finished, select No when Another Page? appears. The mach[...]

31 30 Fax features Forwarding a sent fax to another destination You can set the machine to forward the rece ived or sent fax to other destination by a fax. If you are out of office but have to receive th e fax, this feature may be useful. • Though you sent or received a color fax, the data is forwarded in grayscale. Place a single document face d[...]

32 33 Fax features 3 Enter the starting tim and ending time, then press OK . 4 Press ( Cancel or Stop/Clear ) to return to ready mode. Subsequent sent faxes will be forwarded to the specified fax machine. Sending faxes on bo th sides of paper • This is available only when you load originals into the document feeder. • Some menus may not appear [...]

34 5 Fax features • Prefix: Select prefix. • Print received fax: After receiving the fax, set prints information for the received fax. • Notify me when complete: Set to show the popup window to notify receiving a fax. • Open with default applicat ion: After receiving the fax, open it with default application. • None: After receiving a fax[...]

36 38 35 Fax features Receiving manually in Tel mode You can receive a fax call by pressing ( On Hook Dial ) button and then pressing ( Start ) when you hear a fax tone. If your machine has a handset, you can answer calls using the handset (see "Features by models" on page 7). Receiving in Answering Machine/Fax mode To use this mode, you [...]

39 Fax features This setting may not be available depending on your country. Receiving in secure receiving mode Select (fax) > ( Menu ) > Fax Setup > Receiving > DRPD Mode 1 > Waiting Ring on the control panel. Or select Setup > Machine Setup > Next > Default Setting > Fax Default > Common > Receive Mode > DRPD .[...]

40 41 3 Fax features The machine prints all of the faxes stored in memory. Printing faxes on both sides of the paper • Some menus may not appear on the display depending on options or models. If so, it is not applicable to your machine. • This feature may not be available depending on model or optional goods (see "Features by models" [...]

42 Fax features Printing sent fax report automatically You can set the machine to print a report with detailed in formation about the previous 50 communication operat ions, including time and dates. Press (fax) > ( Menu ) > Fax Setup > Auto Report > On on the 1 control panel. Press ( Cancel or Stop/Clear ) to return to ready mode. 2 4. [...]

43 241 Using memory/hard drive features From the control panel You can use this feature in the models that have a mass storage device (HDD) or memory (see "Variet y feature" on page 7). If your machine has optional memory or an optional hard drive, you can use these features from the ( Menu ) button> System Setup > Job Management . [...]

5. Useful Management Tools This chapter introduces manag ement tools provid ed to help you make full use of your machine. • Accessing management tools 243 • Using Firmware update utility 244 • Using Dell Supplies Ordering Utility 245 • Using Embedded Web Service 246 • Using Dell Printer Manager 248 • Using Dell Printer Status 251 • Us[...]

243 Accessing management tools Dell provides a variety of manage ment tools for Dell printers. Make sure that the machine is connect ed to your computer and powered on. 1 From the Start menu, select Programs or All Programs . 2 • For Windows 8, from the Charms , select Search > Apps . Find Dell Printers . 3 Under Dell Printers , you can see in[...]

244 Using Firmware update utility Firmware Update Utility allows you to maintain your mach ine by upgrading firmware. From the Start menu, select Programs or All Programs > Dell > Dell Printers > your printer driver name > Firmware Update Utility . 1 Download the latest firmware. Clic k http://www.dell.com/support. 2 If your printer is [...]

245 1 Using Dell Supplies Ordering Utility To order replacement toner cartridges or supplies from Dell: The Dell Supplies Ordering Utility window opens. 2 Availabe for Windows or Mac OS users only. Double-click the Dell Supplies Ordering Utility icon on your desktop. OR From the Start menu, select Programs or All Programs > Dell > Dell Printe[...]

2 1 246 Using Embedded Web Service Click Login on the upper right of the Embedded Web Service website. 1 • Internet Explorer 6.0 or higher is the minimum requirement for Embedded Web Service . Type in the ID and Password then click Login . 2 • Embedded Web Service explanation in this user’s guide may differ from • ID: admin your machine dep[...]

Using Embedded Web Service • Usage Counters: Shows the usage count by print types: simplex and duplex. • Current Settings: Shows the machine’s and network’s information. • Print information: Prints reports such as system related reports, e-mail address, and font reports. Settings tab This tab allows you to set configurations provide d by [...]

3 248 Using Dell Printer Manager • Available for Windows and Mac OS user s only (see "Software" on page 7). The screenshot may differ depending on operating system you are usi ng. • For Windows, Internet Explorer 6.0 or higher is the minimum requirement for Dell Printer Manager . Dell Printer Manager is an application that combines De[...]

Using Dell Printer Manager 2 Printer information This area gives you general information about your machine. You can check informat ion, such as the machine’s model name, IP address (or Port name), and machine status. You can view the online User’s Guide . 3 Applicatio n information Includes links for changing to the advanced settings, preferen[...]

4 Using Dell Printer Manager Advanced settings user interface overview The advanced user in terface is intended to be used by the person responsible for managing the ne twork and machines. Some menus may not appear in the display depending on options or models. I f so, i t is not a pplicab le to your machin e. Device Settings You can configure vari[...]

5 251 Using Dell Printer Status The Dell Printer Status is a program that monitors and informs you of the machine status. • The Dell Printer Status window and its contents shown in this user’s guide may differ depending on the machine or operati ng system in use. • Check the operating system(s) that are compatible with your machine (see "[...]

Using Dell Printer Status 2 Op tion You can set printing job alert related settings. 3 Order Supp lies Yo u can order replacement toner cart ridge(s) from online. 4 User’s Guid e You can view the online User’s Gui de. 5 Close Close the window. 5. Useful Management Tools 252[...]

6 253 Using Dell Printer Experience Dell Printer Experience is a Dell application that combines Dell machine settings and machine management into one location. You can set device settings, order supplies, open troubleshoot ing guides, visit Dell’s web site, and check connected machine in formation. This applicat ion will be automatically download[...]

Using Dell Printer Experience Printing from Windows 8 3 Or der Supplies Click on this button to order replacement toner cartridges online. You need to be connected to the Internet to use this feature. 4 Visit Dell Links to Dell printer website. You need to be connected to the Internet to use this feature. 5 Device List & Latest Scanned Image Th[...]

5 Using Dell Printer Experience Click the Print button to start the print job. Cancelling a print job If the printing job is waiting in the prin t queue or print spooler, cancel the job as follows: • You can access this window by simp ly double-clicking the machine icon ( ) in the Windows task bar. • You can also cancel the cu rrent job by pres[...]

Using Dell Printer Experience Basic tab Advanced tab Basic This option allows you to choose the basic printing settings such as copies, orientation, and document type. Eco settings This option allows you to choose mult iple pages per s ide to save media. Paper settings This option allows you to set the basic paper ha ndling specifications. Layout s[...]

8 Using Dell Printer Experience Scanning from Windows 8 Click Scan ( )and save the image. 7 • When you place the originals in the ADF (or DADF), Pr escan ( ) is This section is for the users with multi -functional printers. not available. • You can skip step 5, if th e Prescan option is selected. Scanning with your machine lets you turn pi ctur[...]

9 258 Using the Linux Unified Driver Configurator The Unified Driver Configur ator is a tool primarily intended for configuring machine devices. You need to install Unified Linux Driv er to use Unified Driver Configurator (see "Installation for Linux" on page 133). After the driver is installed on your Linux system, the Unified Driver Con[...]

10 Using the Linux Unified Driver Configurator Printers configuratio n 1 Switches to Printers conf iguration . 2 Shows all of the installed machines. 3 Shows the status, model name, and URI of your machine. Printers configuration has the two tabs: Printers and Classes . Printers tab View the current system’s prin ter configuration by clicki ng on[...]

1 2 Using the Linux Unified Driver Configurator Classes tab The Classes tab shows a list of available machine classes. Shows all of the machine classes. Shows the status of the class and the number of machines in the class. • Refresh: Renews the classes list. • Add Class: Allows you to add a new machine class. • Remove Class: Removes the sele[...]

6. Troubleshooting This chapter gives helpful in formation for what to do if you encounter an error. • Paper feeding problems 262 • Power and cable connecting problems 263 • Printing problems 264 • Printing quality problems 268 • Copying problems 276 • Scanning problems 277 • Faxing problems 278 • Operating system problems 280[...]

262 Paper feeding problems Condition Suggested solutions Paper jams during printing. Clear the paper jam. Paper sticks together. • Check the maximum paper capacity of the tray. • Make sure that you are using the correct type of paper. • Remove paper from the tray and flex or fan the paper. • Humid conditions may cause some paper to stick to[...]

263 Power and cable connecting problems Condition The machine is not receiving power, or the connection cable between the computer and the machine is not connected properly. Suggested solutions • Connect the machine to the electricity supply first. If the machine has a ( Power/Wakeup ) button on the control, press it. • Disconnect the machine?[...]

264 Printing problems Condition Possible cause Suggested solutions The machine does not print. The machine is not receiving power. Connect the machine to the electricity supply first. If the machine has a ( Power/ Wakeup ) button on the control, press it. The machine is not selected as the default machine. Select your machine as your default machin[...]

Printing problems Condition Possible cause Suggested solutions The machine does not print. The machine may be configured incorrectly. Check the Printing Preferences to ensure that all of th e print settings are correct. The printer driver may be incorrectly installe d. Uninstall and reinsta ll the machine’s driver. The machine is malfunctioning. [...]

Printing problems Condition Possible cause Suggested solutions The wrong printer driver was selected. Check the appli cation’s prin ter selection menu to ensure that your machine is selected. The software application is malfunctioning. T ry printing a job from another application. The operating system is malfunctioning. Exit Windows and rebo ot t[...]

Printing problems Condition Possible cause Suggested solutions The machine does not print special-sized paper, such as billing paper. Paper size and paper size setting do not match. Set the correct paper size in the Custom in Paper tab in Printing Preferences (see "Opening printing preferences" on page 50). The printed billing paper is cu[...]

268 Printing quality problems If the inside of the machine is dirty or paper has been loaded improperly, there might be a redu ction in print quality. See the table below to clear the problem. Condition Suggested solutions Light or faded print • If a vertical white streak or faded area appears on the page, the toner supply is low. Install a new t[...]

269 Printing quality problems Condition Suggested solutions Toner specks • The paper may not meet specifications; for example, the paper may be too moist or rough. • The transfer roller may be dirty. Clean the inside of your machine (see "Cleaning the machine " on page 78). Aa Bb Cc • The paper path may need cleaning. Contact a serv[...]

270 Printing quality problems Condition Suggested solutions Vertical lines If black vertical streaks appear on the page: • The surface (drum part) of the toner cartridge insi de the machin e has probably been scratched. Remove the toner cartridge and install a new one (see "Replacing the toner cartridge" o n page 74). If white vertical [...]

Printing quality problems Condition Vertical repetitive defects Background scatter A Toner particles are around bold characters or pictures Suggested solutions If marks repeatedly appear on the pri nted side of the page at even intervals: • The toner cartridge may be damaged. If you still have the same problem, remove the toner cartridge and, ins[...]

272 Printing quality problems Condition Suggested solutions Misformed characters • If characters are improperly formed an d producing hollow images, the paper stoc k may be too slick. Try different paper. Page skew A aB b C Aa B b C Aa B b C Aa B b Cc A aB b C c • Ensure that the paper i s loaded properly. • Check the paper type and quality. [...]

A 273 Printing quality problems Condition Suggested solutions Wrinkles or creases • Ensure that the paper i s loaded properly. • Check the paper type and quality. • Turn the stack of paper over in the tray. Al so try rotating the paper 180° in the tray. Back of printouts are dirty • Check for leaking toner. Clean the inside of th e machine[...]

274 Printing quality problems Condition Suggested solutions Loose toner • Clean the inside of the machine (see "Cleaning the machine" on page 78). • Check the paper type and quality. • Remove the toner cartridge and then, install a new on e (see "Replacing the toner cartridge" on page 74). If the problem persists, the mach[...]

275 Printing quality problems Condition Suggested solutions Curl If the printed paper is curled or paper does not feed into the machine: • Turn the stack of paper over in the tray. Al so try rotating the paper 180° in the tray. • Change the printer’s paper option and try again. Go to Printing Preferences , click the Paper tab, and set type t[...]

276 Copying problems Condition Suggested solutions Copies are too light or too dark. Adjust the darkness in copy feature to lighten or darken the ba ckgrounds of copies (see "Changin g the settings for each copy" o n page 54). Smears, li nes, marks, or spot s appear on copies. • If the defects are on the original, adjust darkness in co [...]

277 Scanning problems Condition Suggested solutions The scanner does not work. • Make sure that you place the original to be scanned face down on the scanner glass, or face up in the document feeder (see "Loading originals" on page 46). • There may not be enough available memory to hold the document you want to scan. Try the Prescan f[...]

278 Faxing problems Condition Suggested solutions The machine i s not working, there is no display, or the buttons are not working. • Unplug the power cord and plug it in again. • Ensure that there is power being supplied to the electrical outlet. • Ensure that the power is turned on. No dial tone. • Check that the phone line is properly co[...]

Faxing problems Condition Suggested solutions Some of the words on an incoming fax are stretched. The fax machine sending the fax had a temporary document jam. There are lines on the originals you sent. Check your scan unit for marks and clean it (see "Cleaning the scan unit" on page 82). The machine dials a number, but the connection wit[...]

280 1 Operating system problems Common Windows problems Condition Suggested solutions “File in Use” message appears during installation. Exit all software applications. Remove all software from the startup gr oup, then restart Windows. Reinstall the printer dri ver. “General Protection Fault”, “Exception OE”, “Spool 32”, or “Illeg[...]

281 2 Operating system problems Common Mac problems Condition Suggested solutions The machine does not print PDF files correctly. Some parts of graphics, text, or illustrations are missing. Printing the PDF file as an image may enable the file to print. Turn on Print As Image from the Acrobat printing options. It will take longer to print when you [...]

282 3 Operating system problems Common Linux problems Condition Suggested solutions The machine does not print. • Check if the printer driver is installed in your syst em. Open Unified Driver Configurator and switch to the Printers tab in the Printers configuration window to look at the list of available machines. Make sure that your machine is d[...]

283 Operating system problems Condition Suggested solutions I cannot scan vi a Gimp Front- Check if Gimp Front-end has Xsane:Device dialog. on the Acquire menu. If not, you should insta ll Xsan e plug-in for Gimp on the your end. computer. You can find Xsane plug-in package for Gimp on Linux di stribution CD or Gimp home pa ge. For the detai led in[...]

4 284 Operating system problems Refer to the Linux User’s Guide that came with your computer for further information on Linux error messages. Common PostScript problems The following situations are PS language specific and may occur when several printer languages are used. Problem Possible cause Solution The PostScript file cannot be printed The [...]

285 Glossary The following glossary helps you get fa miliar with the product by understanding the terminologies common ly used with printing as well as mentioned in this user’s guide. 802.11 802.11 is a set of stand ards for wireless local area network (WLAN) communication, developed by the IEEE LAN/MAN Stand ards Committee (IEEE 802). 802.11b/g/[...]

Glossary BOOTP Bootstrap Protocol. A network protocol used by a network client to obtain its IP address automatically. This is usually done in the bootstrap process of computers or operating systems running on them. The BOOTP servers assign the IP address from a pool of addresses to each client . BOOTP enables 'diskless workstation' compu[...]

Glossary DHCP A Dynamic Host Configuration Protocol (DHCP) is a client-server networking protocol. A DHCP server provides configurat ion parameters specific to the DHCP client host requesting, generally, informat ion required by the client host to participate on an IP netwo rk. DHCP also provides a me chanism for allocation of IP addresses to clien[...]

Glossary ECM Error Correction Mode (ECM) is an optional transmission mode built into Class 1 fax machines or fax modems. It automa tically detects and corrects errors in the fax transmission process that are some times caused by telephone line noise. Emulation Emulation is a technique of one machine obtaining the same results as another. An emulato[...]

Glossary Gateway A connection between computer networ ks, or between a c omputer network and a telephone line. It is very popular, as it is a computer or a network that allows access to anothe r computer or network. Grayscale A shades of gray that represent light and dark portions of an image when color images are converted to gra yscale; colors ar[...]

Glossary IPM The Images Per Minute (IPM) is a way of me asuring the speed of a printer. An IPM rate indicates the number of single-sided sheets a printer can complete within one minute. IPP The Internet Printing Protocol (IPP) defin es a standard protocol for printing as well as managing print jobs, media size, resolution, and so forth. IPP can be [...]

Glossary LDAP The Lightweight Directory Access Protocol (LDAP) is a netwo rking protocol for querying and modifying directory services running over TCP/IP. LED A Light-Emitting Diod e (LED) is a semiconductor d evice that indicates the status of a machine. MAC address Media Access Control (MAC) address is a unique identi fier associated with a netw[...]

Glossary NetWare A network operating system developed by Novell, Inc. It initially used cooperative multitasking to run various services on a PC , and the network protocols were based on the archetyp al Xerox XNS stack. Today NetWare supports TCP/IP as well as IPX/SPX. OPC Organic Photo Conductor (OPC) is a mech anism that make s a virtual image fo[...]

Glossary PostScript PostScript (PS) is a page description language and programming language used primarily in the electronic an d desktop publishing areas. - that is run in an interpreter to generate an image. Printer Driver A program used to send commands and transfer data from the computer to the printer. Print Media The media like paper, envelop[...]

Glossary SMB Server Message Block (SMB) is a network protocol mainly applied to share files, printers, serial ports, and miscellan eous communications between nodes on a network. It also provides an authen ticated Inter-process communication mechanism. SMTP Simple Mail Transfer Protoc ol (SMTP) is the standard for e-mail transmissions across the In[...]

Glossary TWAIN An industry standard for scanners an d software. By using a TWAIN-compliant scanner with a TWAIN-compliant program, a scan can be initiated from within the program. It is an im age capture API for Microso ft Windows and Apple Mac operating systems. UNC Path Uniform Naming Convention (UNC) is a standard way to access network shares in[...]

Glossary WPA-PSK WPA-PSK (WPA Pre-Share d Key) is special mode of WPA for small business or home users. A shared key, or password, is configu red in the wir eless access point (WAP) and any wireless laptop or desk top devices. WPA-PSK generates a unique key for each session between a wireless client and the associated WAP for more advanced security[...]

297 Index A copy error message 98 general setup 177 address book F copying editing 206 basic copying 54 favorites settings, for printing 51 general setup 199 , 207 , 206 reducing or enlarging copies 56 fax registering 205 adding documents to a reserved fax 233 , using 205 D 230 address book setup 205 default settings canceling a reserved fax job 23[...]

Index receiving in Fax mode 63 browsing the machine status 177 , 183 , 184 , using SetIP 139 189 , 193 features 5 macintosh scanning 226 Linux machine features 174 maintenance parts 68 common Linux problems 282 print media fe ature 106 manual feeding driver installation for network connected firmware update utility 244 loading 40 144 , 133 , 135 fr[...]

Index O setting the paper size 44 , 40 optional memory setting up the optional mem ory output support overlay printing create delete print P placing a machine adjusting the altitude postScript driver troubleshooting preparing originals type print general setup mobile OS print media card stock envelope labels output support preprinted paper print me[...]

Index basic information 222 Linux scanning 227 Macintosh scanning 226 Scanning from image editing program 224 , 223 , SetIP program Special features specifications print media status supplies available supplies estimated toner ca rtridge life monitoring the supplies life ordering replacing toner cartridge Supplies Ordering Utility T toner cartridge[...]