Dell D series manual

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_________ ______ _____ Inf or mation in this do cument is subject t o c hang e without notice. © 1 998 Dell Comput er Cor por ation. Al l r ight s r eserved. Reproduction in any manner wha tsoev er without the writ ten permission of Dell C omputer Corporat ion is strictly forbidden. T ra demarks used in this text: Del l , the DELL logo, and Dell D[...]

v 6DIH W,QVWUXFWLRQV Use the f o llo wing sa f ety guid elines to h elp pro tect y our com puter sy s tem from p oten- tial da mage and to ens ure y our o wn per sonal sa f ety . :KHQ8VLQJ< RXU&RPS XWHU6VWHP As y ou us e y our compu ter sy stem, obser ve the f ollo wing s af ety guide lines. :$51,1* ' RQRWR [...]

vi  Do not pus h an y object s into the opening s of your c omputer . Doing so can cause fire or el ectric shoc k by shorting o ut interior c omponents .  Kee p yo ur co m pu te r away fr o m ra di a to rs an d he at s o ur ce s. A l s o, d o no t b lo ck coolin g ve nts. A voi d placi ng loose papers undernea th yo ur com puter , and d o not[...]

vii :KHQ: RUNLQJ,QVLGH < RXU&RPSXWH U B efore you remo ve the compu ter co v er , perf orm the follo wing steps in the seque nce indica ted. &$87,21'R QRWD WWHPSW WRVHU YLFHWKHF RPSXW HUVVWH PRXU VHOIH[FHSW DVH[SODL QHGLQ WKLVJ XLGHDQG HOVHZ KHUH LQ&a[...]

viii In addi tion, take note of these sa f ety guideline s when appro priate :  When y ou dis conne ct a ca ble, pul l on its co nnecto r or on it s strain -relief loop, not on the c able it self . Some cab les ha v e a conne ctor w ith loc king tabs; to d is- connec t this type of cable, press in the loc king tabs bef ore disc onnecting the cab[...]

ix 3U H I D F H $ERXW7KLV*XLGH Thi s gui de is inte nded f or an y one who uses a Dell D imension XPS D xxx co mputer sy stem. It c an be use d by both first-t ime and e x perienced c omputer us ers who w ant to mai nt ain , upgr a de, or trou bles hoot t heir compu ters . The c hapte rs an d appe ndixes are su mmari zed as follows:  Eve r[...]

x  Appendix E , “ W ar ra nti es a nd R e t urn P olic y ,” d escribes th e w arr a nty f o r y our De ll system an d the “ T o t al S atisfacti on” Return Policy . : DUUDQWDQG5 HWXUQ3R OLF,QIRUP DWLRQ Dell Comp uter Corpo ration (“De ll”) manu fa ctu res its hardw are prod ucts from p arts and co mponen ts that are ne [...]

xi 1RWDWLRQDO&R QYHQWLRQV The following su bsec tion s d escri be not at ional conventions used in this d ocume nt. : DUQLQJV &DXWLRQV DQG1RWH V Thro ughout thi s guide, there ma y be bloc ks of tex t indicat ed by symbol s in the p age margin a nd printed in bold type or in italic type. T hese bloc ks are w arnings, ca ut[...]

xii  Screen te xt is tex t tha t ap pea rs on th e moni tor sc ree n. It can be a me ss ag e , o r it can be te xt that y ou are instr ucted to type a s p art of a co mmand (ref erred to a s a comma nd li n e ). Screen t ext is pres ented in th e Courier Ne w f ont. Exampl e: T he f ollo wing message appears on y our sc reen: No boot device avai[...]

xiii &RQWHQWV &KDS WHU ,QWUR GXFWLRQ            Hardware Fe atures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [...]

xiv Adding M emory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-14 Memory Up grade Kits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-14 Install ing a DIMM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-15 Re[...]

xv &KDS WHU 6RIWZDUH 6ROXWL RQV           Using Aud io Utilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-[...]

xvi &KDS WHU 5XQQLQJ WKH 'HOO 'LDJQRVW LFV        When to Us e the Dell Di agnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-1 Before You Start Testi ng . . . [...]

xvii &KDS WHU *HW WLQJ+ HOS            Techni cal Assista nce . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [...]

xviii $S SHQGL[& % HHS& RGHVDQG6 VWHP0 HVVDJH V     & POST Bee p Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-1 System Messages . . . . . . . . . . . . . . . . . [...]

xix Figure 3 -6. Installing a 5.25-Inch Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-7 Figure 3 -7. Removing a 3.5 -Inch Drive Bay Pla te . . . . . . . . . . . . . . . . . . . . . . . . . 3-9 Figure 3 -8. Installing a Drive in the Upper 3. 5-Inch Drive Bay . . . . . . . . . . . . . . . 3-9 Figure 3 -9. Installing the Fill[...]

xx Table 7 -5. Video Test Gr oup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-11 Table 7 -6. Keyboard Test Group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-12 Table 7 -7. Diskette Drives Tes t Group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-13 Table 7 -8. IDE (ATA/A[...]

Intro duction 1- 1 &+$37(5 ,QWURGXFWLRQ Dell D imensi on ® XPS D xxx compu ter sy stems are hi gh-speed perso nal comp uters that include an Intel ® Pe n t i u m ® II mi cro pro cess or with MM X ™ tec hnolog y . T hese sys - tems co mbine hig h-perf ormance P eriphe ral Compon ent Inte rconnect ( PCI) design with ac c ele rate d g r[...]

1-2 Dell Dimensio n XPS D xxx Systems Ref erence a nd T roubles hootin g Guide  Memory that can b e increased up to 384 megab ytes (MB) b y installing 1 6-, 32-, 64-, or 1 28 -MB sync hronous dynamic random-a ccess memory (SDRAM) d ual in- line m em ory module s (D IMM s) i n the th ree D IM M soc kets on th e sy s tem b oa rd.  F ull Plug an[...]

Intro duction 1- 3  F or sy ste ms r unning Windo ws 95 with t he USB Supple ment i nstalled, the tw o high-pe rfor mance Univ ersal Serial Bus (USB) por ts pro vide a single conne ction point f or mu ltiple USB-compli ant de vice s. T hese d e vices c an be co nnected a nd discon nected w hile th e sy stem is r u nning. NO TE: If y ou at tac h [...]

1-4 Dell Dimensio n XPS D xxx Systems Ref erence a nd T roubles hootin g Guide Dell off ers a variet y of expansion c ards to i ncre ase system fun ctio nalit y:  High-perf ormance video cards with up to 8 MB of video memory  1 0- and 1 0 0-megab it per s econd (Mb ps) netwo rk ca rds  Small c omputer s yste m interf ace (SCSI) host a dapt[...]

Intro duction 1- 5 6FKHGXOLQ J%DFNXSV Dell reco mmend s that y ou bac k up the h ard-disk dri ve a t least on ce a week , with a daily bac kup of those files tha t ha ve been c hanged. F ollo wing thes e guidel ines ensures th e los s of no m ore than a da y's w ork. As furthe r ins urance against da ta loss, ke ep dup licate c opies of th [...]

1-6 Dell Dimensio n XPS D xxx Systems Ref erence a nd T roubles hootin g Guide  Nona brasi ve disket te-dri ve head-cl eanin g kit th a t cont ain s pretr eated disket tes in indi viduall y seale d pac kages  CD-ROM d r ive-clea ning k it  Smal l va cuum cl eaner with a br ush at t ac h ment &OHDQLQ JWKH &RPS XWHU  0RQL[...]

Intro duction 1- 7 &OHDQLQJ 'ULYHV Y ou can clean a d isk et te, CD-RO M, or di gital ve rsatil e disc re ad-only m emory (D VD- RO M) driv e usin g a comm ercial ly a va ilable c leaning kit. T hese kits con tain pre- treated disk et tes or a cleani ng disc to remo ve c ontaminants tha t accumu late during norm al oper atio n. If the k[...]

1-8 Dell Dimensio n XPS D xxx Systems Ref erence a nd T roubles hootin g Guide NO TE: Use a U PS to protec t you r compu ter only . Co nnect other de vices, suc h as a printer , to a separa te pow er s trip pro viding surg e protectio n. Th e length o f time that the ba t ter y ca n supp ly power following a n A C power loss d ecrea ses wit h addi [...]

Inst a lling Upgr ades on th e Sy stem Board 2- 1 &+$37(5 ,QVWDOOLQJ 8SJUD GHV RQ WKH 6 VWH P %RDUG This ch apter d escri bes how t o inst al l expans ion ca rds an d system memor y as well as replace the sy s tem bat tery (if nece ssar y). It also tells y o u ho w to re mo ve and rep lace the comp uter co v er and f amil [...]

2-2 Dell Dimensio n XPS D xxx Systems Ref erence a nd T roubles hootin g Guide ,QVWD OODWLRQ*XLGHOLQHV K eep a stat ic-se nsitiv e compon ent in it s antis tatic pac king mater ial un til y ou a re ready to install th e compone nt in the c omputer . Just befo re unw rapping the anti static pac k- aging, disc harge static e lectricity from y o[...]

Inst a lling Upgr ades on th e Sy stem Board 2- 3  )DFHW KHIURQW RIWK HFKDVVL V3XVK LQDFR YHU UHOHDVHO DWFKZ LWKRXU  WKXPEZK LOHX VLQJRX URWK HUKDQ GWRSX OOXSWK HEDFN HGJHR IWKH FRPSX WHUQ HDUWK HODW FKXQWLO WKH FRYHU LVUHO HDVH G?[...]

2-4 Dell Dimensio n XPS D xxx Systems Ref erence a nd T roubles hootin g Guide ) LJXUH ,QVLGH WKH0 LQL7 RZHU&KDVVLV  c hassis cool i ng fan system bo ar d c hassis card -guide a ssem bly (cont ains prim ar y hard -disk dri ve) filler b rac kets driv e ca g e disket te-dr i ve inte rface cab le DC p ower cabl [...]

Inst a lling Upgr ades on th e Sy stem Board 2- 5 ) LJXUH ,QVLGH WKH'H VNWRS &KDVVL V c hassis c ool ing f a n system b oard c h assis card -gui de a ssembly (cont ains pr im ar y hard-di sk drive) filler bra c k ets drive cage disk et te-driv e inte rfac e cabl e DC power cable s power supply driv e bays bez [...]

2-6 Dell Dimensio n XPS D xxx Systems Ref erence a nd T roubles hootin g Guide 6VWHP%RDU G Figure 2 -4 sho ws th e sy stem board con nectors a nd soc kets , and T able 2-1 de scribes their functio ns. ) L J X U H     6 V W H P % R D U G ) H D W X U H V  [...]

Inst a lling Upgr ades on th e Sy stem Board 2- 7 7 DEOH6VWHP %RDUG&RQQHFWRUVDQG6RFNHWV  &RQQHFW RURU  6RFN HW 'HVFUL SWLRQ 3.3 3.3-V po w er inpu t connect or A GP Acceler ated g raphi cs po r t conn e ctor (brown colo r) BAN K n DIMM soc kets BT2E1 Bat ter y soc ket CD CD-R OM driv e audi o [...]

2-8 Dell Dimensio n XPS D xxx Systems Ref erence a nd T roubles hootin g Guide -XPSHUV Ju mpers are small bloc ks on the sy stem bo ard with two or more p ins emergin g from them. Plastic plugs co ntaining a wire fit do wn o ver the pi ns, cr eating a c ircuit. T o c hange a jump er se tting , pul l the p lug off its pi n(s ) a nd ca refull y fi t [...]

Inst a lling Upgr ades on th e Sy stem Board 2- 9 7 DEOH &RQILJXUDWLRQ-XPSHU6HWW LQJV -XPSH U 6HWWLQJV 'HV FULSWLRQ Norma l mode In Norma l mode (j umper pl ug on pin s 1–2), sy stem set u p set tings and installe d pass w ord(s) are re tained when the sy ste m boots. In this mod e, an automa tic reco v er y[...]

2-1 0 Dell Dimensio n XPS D xxx Systems Ref erence a nd T roubles hootin g Guide ([SDQVLRQ&DUG8SJUDGHV The sy stem bo ard acc ommodates up to six e xpans ion cards —32-bi t P eripheral Co m- ponent Inte rconnect (PCI) expa nsion car ds, 8- or 1 6-b it Industry-Standard Arc hi tect ure (IS A) e xpansion cards, a nd a 32-bi t accele ra[...]

Inst a lling Upgr ades on th e Sy stem Board 2-1 1 Mak e sure y o u hav e a slot av ail able for the type of card you are instal ling. Also c hec k the Windo ws 95 De vice Ma nager or Windows NT Diag nostic s for an av aila ble inter- r upt request (IRQ) that is s upported b y the card. T o c he c k Windo ws 95 resourc es, f ollo w thes e step s: ?[...]

2-1 2 Dell D imension XPS D xxx Systems Ref erence a nd T roubles hootin g Guide  8QVFUH ZDQG UHPRYH WKHPH WDOILOO HUEUD FNHWWKDWFR YHUVW KHFDUG  VORW RSHQ LQJIRU WKHH[S DQVLRQ VORW RXLQ WHQG WRXVH VHH )LJXUH  )LJXUH 5HPRYLQJWKH)[...]

Inst a lling Upgr ades on th e Sy stem Board 2-1 3  :KHQWKHFD UGLVILUPO VHDWHGLQ WKHFRQQHFWR U VHFXU HWKHFDUG PRXQ WLQJE UDFNHWZLWKW KHVF UHZRX UHPR YHGLQV WHS  Mak e sure th e front of the card-e dge conn ector is com pletely s eated in the ex pansion- card con nector [...]

2-1 4 Dell D imension XPS D xxx Systems Ref erence a nd T roubles hootin g Guide  *U DVSW KHFDUG ELW VWRS FRUQ HUVD QGHDVHL WR XWRI LWV FRQQHFW RU   ,IRXDUHUH PRYLQJWK HFDUGSHUP DQHQW O LQVWDOO D PHW DOILOOHUEUD FN HW RYHU WKHH PSW FDUG  [...]

Inst a lling Upgr ades on th e Sy stem Board 2-1 5 . ,QVWD OOLQJD ',00 T o inst al l a DIMM, follow thes e step s:  5HPRYHWKHFR PSXWHUFR YHUDFFR UGLQJWRWK HLQVWUXFW LRQVLQ´5HPRY LQJ DQG 5H SODFLQ JWKH &RPS XWHU &RYHUµ IRXQG HDUO LHU LQWKL VFKD SWHU   3UH[...]

2-1 6 Dell D imension XPS D xxx Systems Ref erence a nd T roubles hootin g Guide  ,QVH UWWKH ',00VWU DLJKWGR ZQLQ WRWKH VRFNHWPDNLQJ VXUH LWILWV LQWR WKH YHUWLF DO JXLGHV DWH DFKHQ GRI WKH VRFN HW3UHV VIL UPO DWHDFK HQG XQWLO WKH' ,00VQ [...]

Inst a lling Upgr ades on th e Sy stem Board 2-1 7  5HERRWWKH FRPSXWH U VVWHPDQG SUHVV'HO! ZKHQSURPSWHG  W R HQWHU WKH VVW HPVHWX SSURJ UDP 9 HULI WKDW WKH DPRX QWG LVSOD HGIRU 7 RW DO 0HPR URQW KH0D LQVFU HHQLV FRUU HFW 5 HSODFLQJWKH?[...]

2-1 8 Dell Dimensio n XPS D xxx Systems Ref erence a nd T roubles hootin g Guide  ,QVHUW WKHED WWHUL QWRWKH VRFN HWZLWKWKH VLGHOD EHOHG´ µIDF LQJXS VHH)L JXUH  ) LJXUH 6VWH P%DWWHU DQG%D WWHU6RFN HW  ,IR XUHP RYHGD Q?[...]

Installing Driv es 3-1 &+$37(5 ,QVWDOOLQJ'U LYHV This c hapt er pr ovides in structi ons for re moving an d rep laci ng th e bezel, t he dr ive cage, a nd front -panel in serts. T hese procedures may be req uired f or a d riv e installa- tion. T he r emainder of the c hapter co v ers the in stallation of d if feren t types of driv[...]

3-2 Dell Dimensio n XPS D xxx Systems Ref erence a nd T roubles hootin g Guide  6ZLQ JWKHE H]HODZD IURP WKHFK DVVLVGL VHQJD JHWKH WKUHH UHWDLQLQ J KRRNVRQW KHEH]HODQGFD UHIXOOSXOOLWDZD IURPWKHFKDVVLV T o replace t he bez el, f it the bez el's thre e retaining h[...]

Installing Driv es 3-3 ) LJXUH 5HP RYLQJ WKH'U LYH&D JH 5HSODFLQJWKH 'ULYH&D JH T o replace t he driv e cage af ter installin g a de vic e in it, f oll ow th ese st eps:  :LWKWKHV ORWV RQWK HVLGH RIWKH GULY HFDJH H[ WHQGL QJVOLJ KWO EHRQG WKH?[...]

3-4 Dell Dimensio n XPS D xxx Systems Ref erence a nd T roubles hootin g Guide 5 HPRY LQJDQG5 HSODFLQJD) URQW3 DQHO ,QVHUW Empty driv e ba y s in the driv e cage ar e co vere d by a front- panel ins ert. Af ter you h av e remo ved the compu ter co ver and the bez el, remo v e the front-p anel insert f or t he ba y yo u plan to [...]

Installing Driv es 3-5 &RQQHF WLQJ'UL YHV When ins talling a driv e, you conn ect two c ables—a D C pow er ca ble and an inte rfac e cable—t o the bac k of the driv e. The DC po w er cabl e comes from the pow er supply a nd contai ns a 4-pi n connec tor that is k ey ed to av oid inc orrect ins ertion. Do not fo rce two conne ctors t[...]

3-6 Dell Dimensio n XPS D xxx Systems Ref erence a nd T roubles hootin g Guide ) LJXUH 'ULYH, QWHUID FH&RQQHFWRU V When at tac hing the interf ace c able to a driv e, be sure to matc h the colored strip o n the cab le to p in 1 o f the dr iv e ’ s interf ace conne cto r . F o r the lo catio n of [...]

Installing Driv es 3-7  5HPRYHW KHSO DVWLFL QVHU WIURP WKHG ULYH FDJH DVGHVF ULEHG HDUOLH ULQ ´5HPRYLQJ DQG5HSODF LQJD )URQW3DQHO, QVHUWµ  6OLGH WKHG ULYH LQWRLW VED DQGVH FXUHLW WRWKH GUL YHFDJH ZLWK WZR VFUHZV RQWKH OHI[...]

3-8 Dell Dimensio n XPS D xxx Systems Ref erence a nd T roubles hootin g Guide  0DN HVXUHWKD WQRF DEOHF RQQHFWLRQV ZHUHO RRVHQHG GXULQJ WKHSURF H GXUH $UUDQJH FDEOH VVRWKD WWKH ZLOOQ RWLQWH UIHUH ZLWKU HSODFLQ JWKH FRPSXWHU FRYHU   5 HSOD FHWKHF R[...]

Installing Driv es 3-9 bac k of the front -panel in sert fo r reducing electroma gnetic i nterf eren ce (EMI ) emis sions. ) LJXUH 5HPRY LQJD ,QFK 'ULYH%D3 ODWH  6OLGH WKHG ULYH DVVHP EOLQWR WKH GULYH ED DQ GVHF XUHLW WRWK HGULYH  FDJHZ LWK[...]

3-1 0 Dell Dimensio n XPS D xxx Systems Ref erence a nd T roubles hootin g Guide  ,IR XDUH LQVWDO OLQJDGU LYHLQ WKHGH VNWRSF KDVVLV LQVWDOO WKHV KRUW ILOOHU SDQHO LQFOX GHGZLW KR XUVVW HPRY HUWKH GULYH EUDFNHWWR WKH ULJKW RIWKH GULYH DVVKRZ QLQ?[...]

Installing Driv es 3 -1 1  5HSODFH  WKHEH]HODV GHVFU LEHG  HDUOLH U LQ´5HPRYLQJDQG5HSODFLQJWKH %H]HOµ  0DN HVXUHWKD WQRF DEOHF RQQHFWLRQV ZHUHO RRVHQHG GXULQJ WKHSURF H GXUH $UUDQ JHFD EOHVVR WKDW WKHZL OOQRW LQWH UIHUH ZLWKU H[...]

3-1 2 Dell D imension XPS D xxx Systems Ref erence a nd T roubles hootin g Guide ) LJXUH ,Q VWDOOLQ JD' ULYHLQ WKH/RZHU ,Q FK'ULY H%D 0LQL7 RZHU&KDVVLV 2 Q O   ,IR XDUH LQVWDO OLQJDFR QWUROOH UFDUG FRQ ILJXUH DQGLQV WDOO?[...]

Installing Driv es 3-1 3  0DN HVXUHWKD WQRF DEOHF RQQHFWLRQV ZHUHO RRVHQHG GXULQJ WKHSURF H GXUH $UUDQ JHFD EOHVVR WKDW WKHZL OOQRW LQWH UIHUH ZLWKU HSODFL QJWK H FRPSXWHU FRYHU   5 HSOD FHWKHF RPSXWHUF RYHUD QGWLJK WHQWKH FRYHU [...]

3-1 4 Dell D imension XPS D xxx Systems Ref erence a nd T roubles hootin g Guide ) LJXUH ,QVWDOO LQJD' ULYHLQ WKH3 ULPDU+DUG'LVN'U LYH%D  ,IQHFH VVDU F RQQHFWWKH( ,'(FDEO HWRWKH 35,,'(FRQ QHFWRUR QWKH VVWHPERDUG ?[...]

Installing Driv es 3-1 5   5H P R Y H WK H W Z R V F U H Z V V HF X U L Q J W K H V HF R QG D U K D U G  G L V N G U L Y H EU DF NH W  WRWKH FKDVV LVV HH)LJXU H 6 OLGH WKHEU DFN HWWRZDUG WKHEDF NRI  WKH FKDVVL VDQG OLIW LW RXW ) LJ[...]

3-1 6 Dell D imension XPS D xxx Systems Ref erence a nd T roubles hootin g Guide . ) LJXUH 6HFRQGDU +DUG'LVN 'ULYH%U DFNHW  $OLJ Q WKH H[W HUQ DOWD EV RQ WKH EUD FN HW Z LWK WKH VORWV  LQW KH FKDV VLV DQ G VOLGHWKHEUDFNHW EDFNLQWRSODFH?[...]

Installing Driv es 3-1 7 3 DUWLW LRQLQJDQG/RJLFDOO)RUPDWW LQJDQ(,'(+DUG'LVN 'ULY H  EIDE ha rd-disk d riv es mus t be ph y sicall y f ormat ted, partitio ned, and logicall y f ormat - ted bef ore th ey c an be used to store data. Every hard-disk driv e purc hased from Dell is ph y sically forma[...]

3-1 8 Dell Dimensio n XPS D xxx Systems Ref erence a nd T roubles hootin g Guide 6&6,, '1XP EHUV Eac h device attac hed to a SC SI hos t adapt er card , as well as the card itsel f , must hav e a uniqu e SCSI ID n umber fr om 0 to 7 . T he SCSI host a dapter ca rd is typically config- ured as SCSI ID 7 . T he bo ot hard-di sk driv[...]

Installing Driv es 3-1 9  If y ou are installing a n intern al wide SCSI de vice (suc h as a wi de SCSI hard -disk drive) , you ha v e a 68-pi n inte rna l SCSI ca ble as sho wn in F igu re 3-1 4. O ne en d of this cabl e at tac hes to the SCSI hos t adapter ca rd and the two connect ors on the other end of the c able are us ed f or at ta c hing[...]

3-20 Dell Dimensio n XPS D xxx Systems Ref erence a nd T roubles hootin g Guide hard-dis k driv e acces s indica tor on the c omput er’ s front panel w hene v er a SCSI hard- disk d rive is ac cessed .  $WWDFK WKH6 &6,FDE OHWRH DFK6&6, GHYLF H If y ou are installing a n intern al SCSI de vi ce , firmly pr ess[...]

Instal li ng Dr iv es 3-21  5HFRQQH FWR XUFRP SXWHU DQGG HYLFHV WR WKHLUS RZHUVR XUFHV DQGW XUQ WKHPR Q  ,IQH FHVVDU HQ WHUWKH VV WHPVHW XSSU RJUDP DQGV HW7 S HWR 'LVDEOH G IRUWK HDSS URSULDW H,'( GULY HRSWL RQV) RU[...]

3-22 Dell Dimensio n XPS D xxx Systems Ref erence a nd T roubles hootin g Guide[...]

Basic T roubles hooting 4-1 &+$37(5 %DVLF7 URXEOHVKRRWLQJ Thi s c hapter guide s yo u through s ome initi al c hec ks and procedures th at can s olve basic compu ter prob lems. It can also direct you to the appropri ate c hapter in this guide f or det ailed tro ubles hootin g inf o rmation and pro cedure s to so lv e more compl e x pro[...]

4-2 Dell Dimensio n XPS D xxx Systems Ref erence a nd T roubles hootin g Guide installatio n inf ormat ion, des cribe ne w product enh ancemen ts or c orrectio ns tha t ha ve n ot ye t been doc umented, a nd list k now n probl ems. If y ou w ere trying to install n e w hardw are, d ouble-c hec k con figura tion set tings and a v aila ble sy stem re[...]

Basic T roubles hooting 4-3 T o c hec k compu ter connectio ns, f ollo w thes e steps:  7 XUQ RIIWK HFR PSXWHU WK HPRQL WRU DQG DOOD WWDFK HGGHY LFHV  9 HU LIWK DWDOO SRZHU FDEO HVDUH SURSH UOF RQQHF WHGWR WKHFR PSXWH U  WKHP RQLWRU DQGGHYL FHVDQG ?[...]

4-4 Dell Dimensio n XPS D xxx Systems Ref erence a nd T roubles hootin g Guide 3R Z H U If y ou are e xpe riencing pro blems wi th po w er to y our comp uter , perf orm thes e tasks:  Chec k the computer’ s pow er indic ator (see F igures 2-2 and 2-3) . When lit, th e pow er indicator v eri fies tha t the p o w er su pp ly is opera tin g. When[...]

Basic T roubles hooting 4-5 0RQLWR U Thi s sect ion lis ts som e basic c hec ks you c an do f or mo st monitor s. Chec k the d ocu- mentation tha t came w ith the mon itor fo r fa ult indic ations a nd trouble shooting procedu res spec ific to y our mon itor . If y ou pu rc has ed the moni tor from Dell, y ou can also fi nd troubles hooting i nform[...]

4-6 Dell Dimensio n XPS D xxx Systems Ref erence a nd T roubles hootin g Guide  V erify the po wer sou rce b y plu gging in a n appli ance that y ou kn ow w o rks.  Plug t he moni tor direc tly in to an el ectr ical o utle t, bypass ing any power pr otect ion devices.  If the po w er in dic at or is no t lit, c hec k f or a ba d po w e r c[...]

Basic T roubles hooting 4-7  R eseat all s peak er conne ctions a nd mak e sure they are insert ed fully . V eri fy that the audi o jac ks are not be nt or brok en.  T ur n up t he volume by clicking th e yellow spea ke r ic on in t he W i ndows 9 5 or Wi ndows NT t ask b ar and adjust ing t h e volume s et ting .  Plug t he speak ers into[...]

4-8 Dell Dimensio n XPS D xxx Systems Ref erence a nd T roubles hootin g Guide  R un the Disk et te Driv es T est Gr oup as des cribed in Chapter 7 , “Running th e Dell Diagno stics. ”  R ef er to “Disk et te Driv e” in Chapter 6 f or further trouble shooti ng inf ormati on. If y ou ha v e CD-R OM or D VD-ROM dri v e problem s, perf o[...]

Sof twar e Sol ut i ons 5-1 &+$37(5 6RIWZ DUH6 ROXWLRQV This c hapter descr ibes s of t ware pro cedur es, s uc h as us ing audio util ities and r einst all - ing dr ive rs, tha t can of ten solv e p roblems w ith y our c omputer sy stem . 8VLQJ$XGLR8WLOLW LHV F or Del l Dim ens io n XPS D xxx sy ste ms wi th integra ted so und ,[...]

5-2 Dell Dimensio n XPS D xxx Systems Ref erence a nd T roubles hootin g Guide  )URP WKH2SW LRQVP HQXF OLFN$GYDQ FHG& RQWUROV   & OL FN W K H $ G Y D Q F H GE XW WR Q W R G L V S O D W K H$ G Y D Q F H G & R Q WU R OV I R U 9RO X P H  &RQWURO ZLQGRZ VHH?[...]

Sof twar e Sol ut i ons 5-3 ) LJXUH6DPS OH9 ROXPH&RQWURO:LQGRZ: LWK'( QKDQFHG 3 URSHUWL HV$GGHG < DPDKD6  < ;* : DYH 7 DEOH6RI WZDUH:LQGRZV 2QO Y amaha S-YX G50 w a ve-table s of t ware is incl uded on De ll Dimensi on XPS D xxx sys- tems r unn[...]

5-4 Dell Dimensio n XPS D xxx Systems Ref erence a nd T roubles hootin g Guide $XGLR'ULYHUV Y our system’ s audio d r iv ers w ere in stal led at De ll and are op era t iv e whe n y ou rec ei v e the sy stem—n o further ins tallation or c onfigurati on is needed. If you ev er ne ed to reinstall these driv ers fo r system s with integ ra[...]

Sof twar e Sol ut i ons 5-5 $ XGLR' ULYHUV IRU: LQGRZ V17  T o reinstall th e audio drive rs f or the Microsof t Windo ws NT 4.0 operati ng sy stem, f ollo w thes e step s:  6WDU WWKH :L QGRZV1 7RSH UDWLQ JVVWH P  ,IR XKDYHQ RWDO UHDGG RQHVR PDNHDGLVNHWWH[...]

5-6 Dell Dimensio n XPS D xxx Systems Ref erence a nd T roubles hootin g Guide %XV0DVWHULQJ (,' ('ULYH UV The bus-m astering enhan ced integ rated de vic e electron ics (EID E) driv ers provi de a per formance improvemen t by of f-loa d ing c ert ain fu ncti on s fro m the mic ropro cessor duri ng mul tith reade d oper atio[...]

Sof twar e Sol ut i ons 5-7  ,I DQ RO GHU EXVPDV WHULQ J( ,'( GUL YHU LV DOU HDG LQ VWDO OHG UHPR YH LW DV GHVFUL EHGLQW KHQH[W VXEVHFWLR Q´5HPRYL QJWK H:LQ GRZV1 7% XV 0DVWHUL QJ(,'( 'ULY HU  µ  6WDU WWKH :L QGRZV1[...]

5-8 Dell Dimensio n XPS D xxx Systems Ref erence a nd T roubles hootin g Guide  ,IWK HUHLVD GLVNHWWHLQG ULYH $UHPR YHLW 7KHQFOLF N< HV  $IWHU :LQGR ZV17UHVW DUWVFOL FNWKH6W DUWEXWWR QSRLQW WR6HWWLQ JVDQG FOL FN&R QWUR O3 DQH O[...]

Sof twar e Sol ut i ons 5-9 installed. F or installation ins tr uctions, ref er to “Installing th e Intel PIIX4 INF Update f or Windows 95” f ound l ater in this c hapter . 5 HVROYLQJ6RIWZDUHDQG+DUGZDUH  ,QFRPSDWLE LOLWLHV Windows 95 interr upt request (IRQ) confli cts occur if a de vice either i s not detected during t he Windo ws [...]

5-1 0 Dell Dimensio n XPS D xxx Systems Ref erence a nd T roubles hootin g Guide &$87,21'HOO UHFRPPH QGVDJ DLQVW UHLQVWDO OLQJW KH: LQGRZV RSHUDWL QJ VVWH PRYH URXU FXUUHQ WOL QVWDOOH G:LQGRZV RSHUD WLQJV VWHP 'RLQJV R FRXOG UHQGHU RXU RSHUD WLQJV VWH PLQ[...]

Sof t ware Solution s 5-1 1 T o install the update, f ol low these step s:  ,QVHUWW KH :LQGRZV,QWHO 6XSSRUW'ULYHU GLVN HWWHL QWRG ULYH$   &OL FNWKH 6WDUW EXWWRQ DQG WKHQF OLFN 5XQ  7 SH a:setup.exe DQGSUHVV (QWHU !  &OL FN?[...]

5-1 2 Dell D imension XPS D xxx Systems Ref erence a nd T roubles hootin g Guide  5 HYLHZWKHO LFHQVHDJU HHPHQWDQGW KHQFOLFN < HVW RFRQWL QXH The installa tion progra m r uns the ScanDi sk utility to c hec k the hard -disk dri ve f or errors, and th en it copi es the USB Su pplem ent files t o the driv e. When [...]

Sof twar e Sol ut i ons 5-1 3  ,QWK H8SJUD GHQH ZLWHPV "GLDOR JER[VHOH FW8SJ UDGHR QOQHZH U LWH PVDQ GFO LFN2 .  $WWKH PHVV DJH Setup has finished installing components FOLFN 2. If y ou are prompted to close a n y open ap plicat ions, c lic k OK.  $W?[...]

5-1 4 Dell D imension XPS D xxx Systems Ref erence a nd T roubles hootin g Guide[...]

Chec king Inside Y our Comput er 6-1 &+$37(5 &KHFNLQJ,QVLGH< RXU&RPSXWHU Thi s c hapter descr ibes troub leshootin g procedu res fo r e xpansion c ards, me mor y , drives, and th e system b oar d. Some proce dure s requ ire you t o acc ess th e ins i de of the com pu ter and re mo ve and reinstall co mponen ts. P roc e[...]

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Chec king Inside Y our Comput er 6-3 0RGHP In genera l, modem ma lfunction s ma y be c aused b y an y of the fol lo wing pro blems:  Incorr ectly ins talled mod em  Interr upt request (IRQ) con flicts  Incorr ect inf ormation ( .inf ) files  Multiple driv ers in stalled  Incorr ect Plu g and Pla y c onfiguratio n T o troublesh oot a [...]

6-4 Dell Dimensio n XPS D xxx Systems Ref erence a nd T roubles hootin g Guide 6RXQG&D UGV If y ou compl eted the ba si c s pe ak e r c hec ks (ref er to “S pea k ers” in Ch ap ter 4) a nd sus - pect a problem with a sound c ard, perf orm the fol low ing c hec ks:  Chec k for c onflict s as de scribed i n “R esolvi ng Sof tware an d[...]

Chec king Inside Y our Comput er 6-5  5XQW KHGLDJ QRVWLF VIRUR XUQHWZR UNFDUG DVG HVFULE HGLQWK HGR FX PHQWDW LRQWK DWFDPH ZLWKW KHFDUG  If the network card i s not de tected, go to step 3. If the network card doe s not pass all the tests , ref e r to Chapter 8, “Get ting Help,” fo r [...]

6-6 Dell Dimensio n XPS D xxx Systems Ref erence a nd T roubles hootin g Guide  (QWHU WKH VVWHP VHWXSS URJUDP DVGHVF ULEHG LQ$SSH QGL[% ´6VWH P 6HWXS 3URJ UDPµ DQGYHUL I7 RWDO0HPR URQ WKH0D LQVFU HHQ If the mem or y am ount disp lay e d does no t matc h the compu ter?[...]

Chec king Inside Y our Comput er 6-7  5HFRQQH FWWK HLQW HUIDFH DQG '&SRZHU FRQQ HFWR UVWRW KHDS SURSUL DWH FRQQH FWRUVR QWK HGULYH PDNL QJVXU HWKH DUHI LUPO VHDWH G  5 HSODFH WKHFR PSXWHU FRYHU FRQQH FWDOO H [WHUQDO FDEO HVD QGWXU [...]

6-8 Dell Dimensio n XPS D xxx Systems Ref erence a nd T roubles hootin g Guide 6VWHP%RDU G A sy stem board prob lem can result f rom a d ef ectiv e sy stem board comp onent, a f aulty pow er sup ply , or a de f ectiv e co mponent c onnected to the sy stem b oard. If an error me ssag e indica tes a sy stem board problem o r if the p o wer s uppl[...]

Chec king Inside Y our Comput er 6-9  ,I RXUHP RYHG WKHS ULPDU KDU GGLVNG ULYH LQVW HS UH LQVWDO OLW DV GHVFUL EHGLQV WHSV WKUR XJKR I´3ULPD U+D UG'LVN' ULYH% D´LQ &KDS WHU7 KHQ UHSHDW VWHSV WKUR XJK?[...]

6-1 0 Dell Dimensio n XPS D xxx Systems Ref erence a nd T roubles hootin g Guide ) LJXUH 5 HPRY LQJWKH 6(&& DUWULG JHDQG +HDW6 LQN  3UHVV WKH6( &FD UWULGJ HUHOHD VHOD WFKHVX QWLO WKHV QDSLQW RSR VLWLR Q On some a ssemblies you may need to h old the la tc h[...]

Chec king Inside Y our Comput er 6 -1 1  5HSODFH WKH', 00VDVG HVFULE HGL Q´,QVWDO OLQJD ',00µ LQ&KDSW HU  5HSODFHW KHFR PSXWHU FRYHU DQG UHFRQQ HFWWK HVVW HPWR$&SR ZHU   ,QVHU WWKH 'HOO'LDJQRVWLFV' LVNHW[...]

6-1 2 Dell D imension XPS D xxx Systems Ref erence a nd T roubles hootin g Guide ,I< RX U&RPSXWHU ,V'DPD JHG If y our compu ter is dr opped or d amaged, c hec k it to mak e sure it still func tions properly . If a de vice a t tac hed to the compu ter is dr opped or d amaged, co ntact the manufactur er for technical as sist a[...]

Runnin g the Dell Diagnost ic s 7-1 &+$37(5 5 XQQLQJWKH'HOO'LDJQRVWLFV The Dell D iagno stics helps y ou c hec k your c omputer’ s ha rdw are withou t destro ying any dat a. The diagn ostic tes ts can p rovide you wi th im port ant infor matio n you wil l need wh en res olving p roblems. &$87 ,21 8VHWKH?[...]

7-2 Dell Dimensio n XPS D xxx Systems Ref erence a nd T roubles hootin g Guide %HIRUH< RX6WDUW7 HVWLQJ T o prepare to r un the De ll Diagnos tics, ma ke a wo rking cop y of the Dell Dia gnosti cs Disket te on a bla nk disk et te. Enter the s yst em set up p rogram, co nfirm y our compute r’ s sy stem c onfigurat ion inf orma tion, and[...]

Runnin g the Dell Diagnost ic s 7-3 &FOLQJ WKH 7 HVWVWR&DW FK,QWH UPLWWHQW )DLOXUH V T o more thorou ghly c hec k your c omputer or to catc h fai lures tha t occur o nly occas ion- ally , s elect R un Sp ecific T ests from the Diagno stics Me nu and us e the O ptions m enu to customiz e the testing. Ref er to “ Options?[...]

7-4 Dell Dimensio n XPS D xxx Systems Ref erence a nd T roubles hootin g Guide ) LJXUH 'HOO 'L DJQRVW LFV0 DLQ6FUHH Q +RZW R8VH WKH0HQ XV T o select a m enu op tion, pr ess th e k e y tha t cor res ponds to the capitali zed let ter in the option. O r yo u can hi ghlight th e option (b y pre ssing [...]

Runnin g the Dell Diagnost ic s 7-5 5X Q R un displ ay s fiv e opti ons: One, Se lected , All, K e y-Hel p, and Quit Menu. If you select One, a ll the sub tests with in the hig hlighted test group a re r un. If y ou c hoose Selected , only the selecte d test group s or th e subtests tha t y ou sel ected within the test grou ps are run. If y ou sele[...]

7-6 Dell Dimensio n XPS D xxx Systems Ref erence a nd T roubles hootin g Guide lis t. When you c hoose S elect , five o ption s are d ispl ay ed: All , One, C lea r All, Key-Hel p, and Quit Menu . T o select all the subtes ts, press <Enter> w hen All is high lighted in the Selec t menu. T o select an indi vidual s ubtes t, highlig ht the subt[...]

Runnin g the Dell Diagnost ic s 7-7 7 HVW /LPLWV NO TE: The Dell D iagnostics sets def ault limits on all te sts. Change th ese d efaul ts if yo u wa nt to limi t or e xpand the amount of te sting done. The RAM T est Group , the V ideo T est Gro up, the Disk et te Drives T est G roup, t he IDE (A T A/A T API) T est Group , the Seria l/Infrared P[...]

7-8 Dell Dimensio n XPS D xxx Systems Ref erence a nd T roubles hootin g Guide Ho w y o u c hange a val ue f or the li mit s of a tes t grou p or su btes t dep end s on the type of pa ram eter as so cia t ed wi th i t. D if f erent k e y s are us ed to c hange v alu es f or dif f erent ty pes of para met ers. For exampl e, me mor y addr ess li mits[...]

Runnin g the Dell Diagnost ic s 7-9 5$07 HVW*U RXS T a ble 7 -3 lists the tests in the RAM T est Group . If the com puter has any of the follo w- ing sy mptoms, r un the RAM T est Group :  A pro gram i s not run ning as usua l, or a pr oven piec e of so f tware a ppea r s to ma l- function and y ou conf irm tha t the sof tware itse lf is n[...]

7-1 0 Dell Dimensio n XPS D xxx Systems Ref erence a nd T roubles hootin g Guide  An e xpansio n card y ou pre viou sly access ed can no longer be access ed.  P arity errors o r page f ault fail ures occur . R ecord th e ref eren ced address on a cop y of the Dia gnostics Chec klist (pro vided in Chapter 8, “ Get ting Help”).  Correcti[...]

Runnin g the Dell Diagnost ic s 7-1 1 9LGHR7 HVW*URXS The V ideo T est Group v erifies the proper ope ration of th e video c ontroller a nd the video co ntrol cir cuitr y . The gro up also tes ts all the vide o memory and c hec ks the color f eat ur es of a co lor mo nitor . B efore you ru n the V ideo T est Group, mak e su re that t he probl[...]

7-1 2 Dell D imension XPS D xxx Systems Ref erence a nd T roubles hootin g Guide All of the tests, ex cept the V ideo Memo r y T est an d the V ideo Ha rdwa re T est, are interac tiv e. In the i nteract ive tests, exa mine eac h disp lay ed im age.T ype y if an image is co rrect or t ype n if it is not. . HERDUG7 HVW*URXS The K eybo ard T es[...]

Runnin g the Dell Diagnost ic s 7-1 3  If the res ponse when y ou pr ess a m ouse but ton is di f f erent from the usual or anticip ated resp onse, the but ton contact ma y be dam aged.  A mouse but ton does not w ork at all.  The cursor does no t respond o n the screen in ac cordance with the m ov ements yo u mak e with th e mouse. '[...]

7-1 4 Dell D imension XPS D xxx Systems Ref erence a nd T roubles hootin g Guide an unus ually l arge amou nt (ov er 5 percent of the p ossible total), should no t be regarded as a ca use f or tes ting the hard-dis k driv e. If y ou encou nter a p roblem while us ing an a pplicati on on a CD , the problem could result from the dis c o r fro m the d[...]

Runnin g the Dell Diagnost ic s 7-1 5 6HULDO,QI UDUHG3 RUWV7 HVW* URXS The Serial/In frared P orts T est Group c hec ks the co mputer’ s interf ace wi th a de vice connec ted to the c omputer thro ugh the serial port. It does not test the de vice itsel f . T a ble 7 -9 lis ts the test s. If the De ll Diagno stics do es not rec ogniz e[...]

7-1 6 Dell D imension XPS D xxx Systems Ref erence a nd T roubles hootin g Guide If an e xterna l loopb ac k connecto r (a spec ial Del l manuf a ct uring d e vice) is no t at t ac hed to a serial port, the Ex ternal T ransmissi on T est will f ail for tha t port and th e results of this test shou ld theref ore be ignored. An e xte rnal modem conne[...]

Runnin g the Dell Diagnost ic s 7-1 7  If yo ur sof tw are and the Dell Diagn ostics do no t recogniz e that y ou ha ve a parallel port , you shoul d c hec k Parallel P o rt in t he system se tup prog r am, an d if ne ces- sar y , r un the appropria te test in th e P arall el P orts T est Group. NO TE: If an e xternal loopbac k connec tor (a spe[...]

7-1 8 Dell Dimensio n XPS D xxx Systems Ref erence a nd T roubles hootin g Guide ex c ept f or the A udio T est, require a CD with d ata trac k s. T he A u dio T est requ ires a CD with audio tra c ks. If a CD-R OM driv e is em pty or if it contains a CD that does not ha v e the require d data or au dio trac ks (depend ing on the test s yo u are r [...]

Runnin g the Dell Diagnost ic s 7-1 9  Sof t ware conf igur atio n erro r If a pr oblem oc curs whi le the sy s tem is op erating in a netw ork, th e network conne c- tion sho uld be in spect ed. If the c onnection is good, r un the Ne t work Inte rfa ce T est Group to indica te whether the NIC is functioni ng. If the test gro up is run i n a lo[...]

7-20 Dell Dimensio n XPS D xxx Systems Ref erence a nd T roubles hootin g Guide 7 DEOH $XGLR7 HVW*URXS 7 HVW 'H VFULSWLRQ Sof t wa re R eset Chec ks for th e presenc e of an a ctiv e audio con trol- ler in y our sys tem. Inter rup t Chec ks if the aud io contro ller i s generat ing an inter- r upt on the IRQ lin e[...]

Get ting Help 8-1 &+$37(5 *HWWLQJ+HOS Thi s c hapter descr ibes the tool s Dell p ro vides to hel p y ou when y ou ha v e a problem with you r compu ter . It also tells y ou when and ho w to c all De ll fo r tec hnica l or cu s- tomer as sistance. 7 HFKQLFDO$VVLVWDQFH  If y ou need a ssistance with a tec hnical probl em,[...]

8-2 Dell Dimensio n XPS D xxx Systems Ref erence a nd T roubles hootin g Guide +HOS7 RROV Dell p ro vides a num ber of t ools to assist you. T hese tool s are described in the foll ow - ing sec tions . NOTE: S om e of t he fo ll ow in g t o ol s ar e n o t al ways avai la bl e i n a l l l oc a ti on s ou t si de th e contine ntal U. S . Please c[...]

Get ting Help 8-3  Electron ic Sup port Service suppor t@us.del l.com apsuppor t@ dell. com (f or A sian/P a cific countri es only)  Electron ic Qu ote Service sales@de ll.com apmar keting@de ll.com (for Asian/ P aci f ic cou ntri es on l y)  Electron ic Inf ormation S er vice inf o@dell.com $XWR7 H FK6 HUYLFH Dell’ s automated tec hn[...]

8-4 Dell Dimensio n XPS D xxx Systems Ref erence a nd T roubles hootin g Guide 7 HFKQLFDO6XSSRUW6HUYLFH Dell’ s industry-lea ding hard war e tec hnical sup port se r vice is av aila ble 24 hours a day , se v en da ys a w eek, to an sw er y our qu estions a bout De ll hardw ar e. Our tec hnical support s taf f pride th emselv es on the ir tr[...]

Get ting Help 8-5  ,QFO XGHDQ DFFHV VRULHV WKDWE HORQJZ LWKWKH LWHPV EHLQJ UHWXU QHG  SR Z H U F D E O H V  V R IW Z DU H G L V NH W W H V  J XL GH V  D Q G V R R Q  L I W K H U H WX UQ L VI R U  FUHGLW   3D FN WKHHT XLSPHQW WR EH?[...]

8-6 Dell Dimensio n XPS D xxx Systems Ref erence a nd T roubles hootin g Guide ) LJXUH 'LDJQ RVWLFV& KHFNO LVW Name: _ _______ ____ ___ ____ _______ ____ _______ _______ ____ _______ ____ ___Date: ______ ___ ____ _______ __ Address: _______ ____ ___ ____ _______ ____ _______ _______ ____ _______ __Pho ne numbe r: __[...]

Get ting Help 8-7 'HOO&RQW DFW1XPE HUV  When y ou n eed to co ntact Dell, u se the tele phone numbers a nd codes pro vided in T a bles 8-2 and 8- 3. T a ble 8-2 pro vides the v arious c odes requ ired to ma ke l ong- distance a nd inte rnational calls. T able 8-3 pro vide s local telephon e numb[...]

8-8 Dell Dimensio n XPS D xxx Systems Ref erence a nd T roubles hootin g Guide 7 DEOH ,QWHUQDWLRQDO'LDOLQJ&RGHV &RXQ WU &LW ,QWHUQDWLRQDO $FFH VV&RG H &RXQWU &RGH &LW &RG H A ustralia (S y dney) 00 1 1 61 2 A ustri a (V ienna) 900 43 1 B elgium (Br u ssels) 00 32 [...]

Get ting Help 8-9 S we den (Upp lands V asb y) 009 46 8 Switzerlan d ( Geneva) 00 4 1 2 2 T aiwan 002 8 86 — Thailand 00 1 66 — U .K. (Brac knell) 0 1 0 44 13 44 U .S.A . (A ustin, T e xas) 0 1 1 1 Not required 7 DEOH ,QWHUQDWLRQDO'LDOLQJ&RGHV FRQW LQXH G &RXQ WU &LW ,QWHUQDWLRQDO [...]

8-1 0 Dell Dimensio n XPS D xxx Systems Ref erence a nd T roubles hootin g Guide Canada (North Y ork , Ontario) NO TE: Customers in Cana da call the U.S .A. for acce ss to T ec h Connect BBS . A utomated Or der -St at us S y stem . . . . . . . . . . . . . . . . . . . . . toll free: 1 -800-433-90 1 4 A utoT ec h (A utomated tec hnical suppo rt) . . [...]

Get ting Help 8-1 1 Finland * (Helsink i) T ec hnical Su pport . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .682 1 093 Customer Se r vice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 621 5566 Fax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [...]

8-1 2 Dell D imension XPS D xxx Systems Ref erence a nd T roubles hootin g Guide Italy * (Milan) S witc hboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 577821 Fax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57503530 Jap a n ([...]

Get ting Help 8-1 3 Lux embour g * NO TE: Customers in Luxe mbour g may call Belg ium for sales, cus t omer , and tec hnical assist an ce as well as th e SalesFax ser vi ce, an d they call the Neth erla nds for th e T ec hF ax and T ec h Connect BBS ser vi ces. Customer T ec hnical Support (Br us sels, B elgium ). . . . . . . . . . . . toll free: 0[...]

8-1 4 Dell D imension XPS D xxx Systems Ref erence a nd T roubles hootin g Guide Nether lands * (Amsterdam) Cus tomer T ec hnical Support . . . . . . . . . . . . . . . . . 020 . . . . . . . . . . . . . . . 5818 838 Direct Sale s . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . toll free: 0800-0663 Direct Sale sFa x . [...]

Get ting Help 8-1 5 Southeast Asian/ P aci fic Countr ies (ex cluding A ustralia, Br unei, China, Hong K ong, Japan, K orea , Macau, Mala y sia, Ne w Zeala nd, Singapore, T a iw a n, and Tha iland—ref er to individual listings f or these countries) Customer T ec hnical Support, Cus tomer Service, and Sale s (P enang, Mala ys ia) . . . . . . . . .[...]

8-1 6 Dell D imension XPS D xxx Systems Ref erence a nd T roubles hootin g Guide U. K. * (Brac knell) Custom er T ec hnical Support (Dell Dimen sion sy stems) . . . . . . . . . . . . . . . . . 0 1 344 . . . . . . . . . . . . . . . . . 720 1 1 1 Customer Ca re . . . . . . . . . . . . . . . . . . . . . . . . . . 0 1 344 . . . . . . . . . . . . . . . [...]

Sy stem Spec ifications A-1 $33(1',;$ 6VWHP6SHFLILFD WLRQV 7 DEOH$ 7 HFKQLFDO6SHFLILFDWLRQV  0LFURSURF HVVRU Micropro cessor type . . . . . . . . . . . . . . . . Intel P entium II m icrop rocessor tha t r uns at 233 , 266, 300, or 33 3 MHz inte rnally and 66 MHz e xternally . A slo w er compati bility speed ca n [...]

A-2 Dell Dimensio n XPS D xxx Systems Ref erence a nd T roubles hootin g Guide ([SDQVLRQ%XV FRQWLQ XHG A GP expans ion-card connec tors . . . . . . . . one A GP expans ion-card connecto r siz e . . . . . 1 20 pi ns A GP expans ion-card connecto r data width (m aximum) . . . . . . . . . . . . . . . . . . . 32 bits PCI e xpansio n-card co[...]

Sy stem Spec ifications A-3 0HPRU FRQWLQXHG V oltage . . . . . . . . . . . . . . . . . . . . . . . . . . . 3.3 V Data bus width . . . . . . . . . . . . . . . . . . . . 8 bits BI OS a dd re ss. . . . . . . . . . . . . . . . . . . . . . F0000h 'ULYHV Extern ally access ible: Mini to w er c hassis . . . . . . . . . . . . . . two 5.25- i[...]

A-4 Dell Dimensio n XPS D xxx Systems Ref erence a nd T roubles hootin g Guide &RQWUROVDQG,QGLFDWRUV R eset control . . . . . . . . . . . . . . . . . . . . . . . push but ton P ow er control . . . . . . . . . . . . . . . . . . . . . . push but ton P ow er indicator . . . . . . . . . . . . . . . . . . . . . green LED Hard-dis k driv e acce[...]

Sy stem Spec ifications A-5 (QYLURQPHQW DO T emperat ure: Operati ng . . . . . . . . . . . . . . . . . . . . . 10 ° to 35 ° C 3 (50 ° to 95 ° F) Storage . . . . . . . . . . . . . . . . . . . . . . . –40 ° to 6 5 ° C (–40 ° to 1 49 ° F) R elativ e humi dity . . . . . . . . . . . . . . . . . . . 20% to 80% (nonco ndensing ) Maximu m vibra[...]

A-6 Dell Dimensio n XPS D xxx Systems Ref erence a nd T roubles hootin g Guide[...]

System Setup Pr ogram B-1 $33(1',;% 6VWHP6HWXS3 URJUDP Thi s app endix de scribes the sy stem set up pr ogram, w hic h you c an use to configure yo ur compute r sy stem as w ell as enable and di sable y our sy stem’ s passwo rd f eat ures. Eac h time yo u t urn on y our co mputer sys tem or pres s the rese t but ton, the sy stem co[...]

B-2 Dell Dimensio n XPS D xxx Systems Ref erence a nd T roubles hootin g Guide (QWHULQJWKH6VWHP 6HWXS 3 URJUDP Enter t he sys tem set up p rogram as fo llow s:  7 XUQRQRUU HERRWRXUVVWHP  :KHQ SURPSWHG ZLWK WKHP HVVDJH  Press <DEL> to enter SETUP  SUHVV 'HO ![...]

System Setup Pr ogram B-3 6VWHP6HWXS6FUHHQVDQG2 SWLRQV The system se tup screen s are o rgani zed as follows:  At the to p is a menu bar f or acces sing the m ain progr am screens.  The bo x on the le f t si de of eac h screen l is ts options th at d efi ne the installed har d- wa re in y our sy stem. Fields beside th e optio ns [...]

B-4 Dell Dimensio n XPS D xxx Systems Ref erence a nd T roubles hootin g Guide 0DLQ6 FUHH Q )LJXUH% 0DLQ6FUHHQ0 HQX 7 DEOH% 0DLQ6FUHHQ 0HQX2SWLRQV 2SWLRQ ) XQFWL RQ P rocesso r T ype Displa y s the type o f microproc essor in stalled. Pr ocesso r Speed Displa y s the internal speed o f the mi[...]

System Setup Pr ogram B-5 'LVN HWWH2 SWLRQV 6XEPH QX )LJXUH% 'LVNHWWH2SWL RQV6XEPHQX P rimary IDE Maste r Identi fies the fi rst drive at t ac hed to the primary EIDE inter- f ace, usual ly the boo t hard-dis k driv e. R ef er to “Pri mary IDE Master Su bmenu” f ound later in this append ix. Pr imar y IDE[...]

B-6 Dell Dimensio n XPS D xxx Systems Ref erence a nd T roubles hootin g Guide 3 ULPDU, '(0DVWHU6XEPHQX )LJXUH % 3 ULPDU,'(0DVWHU6XEPHQX 7 DEOH% 'LVNHWWH2SWLRQV6XEPHQX2SWLRQV 2SWLRQ ) XQFWL RQ Disk et te A Identifies th e boot dis ket te driv e in the computer . The def[...]

System Setup Pr ogram B-7 $GYDQFHG6FUHHQ )LJXUH% $ GY DQFHG6FUHHQ0 HQX Multi -secto r T r ansf ers D etermi nes the number of sectors per block during multipl e- sector transf ers. If T ype is set to User , se t Multi-sec tor T ransfers to 2, 4, 8, or 1 6 sectors per block or disable the feat ure. LBA Mo de Control Set[...]

B-8 Dell Dimensio n XPS D xxx Systems Ref erence a nd T roubles hootin g Guide 7 DEOH%$GYDQFHG6FUHHQ0HQX2SWLRQV 2SWLRQ ) XQFWL RQ Plug & Play O/S Determi nes whe ther the sys tem i s configured to s upport Pl ug and Pla y de vic es from the operating sy stem or fr om the s ys - tem BIOS . L ea ve this option se t to N[...]

System Setup Pr ogram B-9 5HVRXUFH&R QILJXUDW LRQ6XEP HQX )LJXUH % 5 HVRXUFH&RQILJXUDWLRQ6XEPHQX 7 DEOH%5HVRXUFH&RQILJXUDWLRQ6XEP HQX2SWLRQV 2SWLRQ ) XQFWL RQ Memory Reser vatio n Displ a y s the M emo ry Reservatio n sub men u, whe r e y ou can set the f ollo wi ng options: xxxx [...]

B-1 0 Dell Dimensio n XPS D xxx Systems Ref erence a nd T roubles hootin g Guide 3 HULSKHUDO &RQILJXUDW LRQ6XE PHQX )LJXUH % 3 HULSKHUDO&RQILJXUDWLRQ6XEPHQX 7 DEOH%3HULSKHUDO&RQILJXUDWLRQ6XEP HQX2SWLRQV 2SWLRQ ) XQFWL RQ Serial P ort Configures the seria l port. Set th is option t[...]

System Setup Pr ogram B-1 1 P arallel P ort Configures the parallel port. Set this option to A uto (def ault), Enabled , or Disabled. Depen ding on the port set ting, y ou can set the f ollo wi ng additiona l options : Mode I f port is set to Auto or Enab l ed, availab le mode s are O utpu t Only , Bi- Directiona l, ECP , and E PP . NO TE: Re f er [...]

B-1 2 Dell Dimensio n XPS D xxx Systems Ref erence a nd T roubles hootin g Guide . HERDUG &RQILJXUD WLRQ6XEP HQX )LJXUH% . HERDUG&RQILJXUDWLRQ6X EPHQX 7 DEOH%. HERDUG&RQILJXUDWLRQ6XEPHQX2SWLRQV 2SWLRQ ) XQFWL RQ Numlo c k Selects the po w er -on state f or Num L oc k. Set tings[...]

System Setup Pr ogram B-1 3 9LGHR& RQILJXUDWLR Q6XEPHQ X )LJXUH % 9LGHR&RQILJXUDWLRQ6XEP HQX 7 DEOH%9LGHR&RQILJXUDWLRQ6XEPHQX2SWLR Q 2SWLRQ ) XQFWL RQ Pa l e tt e Snoopin g Allo ws an IS A e xpans io n ca rd to c hec k a PCI e x pan si on c ard f or an updated graphics palet te. I[...]

B-1 4 Dell Dimensio n XPS D xxx Systems Ref erence a nd T roubles hootin g Guide '0, (YHQW/RJJLQJ 6XEP HQX )LJXU H%'0,(YHQW/RJJ LQJ6XEPHQX 7 DEOH%'0,(YHQW/RJ JLQJ6XEPHQX2SWLRQV 2SWLRQ ) XQFWL RQ Event lo g capac it y Disp lays in formati on about the event log . Eve[...]

System Setup Pr ogram B-1 5 6HFXULW6FUHHQ )LJXUH% 6HFXULW6FUHHQ0HQ X 7 DEOH% 6HFXULW6FUHHQ0HQ X2SWLRQV 2SWLRQ ) XQFWL RQ Syst em Pa s s w or d Is Indicate s whethe r a sy stem p assw ord has been assign ed. Set up P a ssw ord Is Indicates whe ther a setu p pas swo rd has be en assi g[...]

B-1 6 Dell Dimensio n XPS D xxx Systems Ref erence a nd T roubles hootin g Guide 3 RZHU 6FUHHQ )LJXUH% 3RZHU6FUHHQ0 HQX 7 DEOH% 3RZHU6FU HHQ0HQX2S WLRQV 2SWLRQ ) XQFWL RQ Po w e r Manage ment Enabl es or dis ables o ther options on the P ow er sc reen. Inactiv ity Timer Determi nes th e[...]

System Setup Pr ogram B -1 7 %RRW6FU HHQ )LJXUH% %RRW6FUHHQ0HQ X VE SA Vi d eo P owe r Down NO TES: F or the Windows 95 operati ng sy stem , use the Di s- pla y icon in th e Control P ane l to sa ve monitor p ow er rather than this option. This op t ion is av ai labl e only if th e i nst all ed vi deo ca rd sup - po[...]

B-1 8 Dell Dimension XPS D xxx Systems Ref erence a nd T roubles hootin g Guide 7 DEOH % %RRW6FUHHQ0HQX2 SWLRQV 2SWLRQ ) XQFWL RQ R estore On A C Po we r L o s s Determines w hat state the sy stem enters when A C pow er is restor ed af ter a pow er lo ss. Se t ting s are:  Last State — S yste m ret urns to the sta[...]

System Setup Pr ogram B-1 9 +DUG'UL YH6XEPHQX )LJXUH % +DUG'ULYH6XEP HQX Hard Dri ve Display s order of bootable ha rd-disk d riv es. R ef er to “Hard Driv e Subme nu” f oun d nex t in thi s append ix. Removable Devices Displa y s a list of remo v able de vice s. Re f er to “R emova ble De vices S ub[...]

B-20 Dell Dimensio n XPS D xxx Systems Ref erence a nd T roubles hootin g Guide 5 HPRYDEOH'H YLFHV6XEPHQ X )LJXUH % 5 HPRYDEOH'HYLFHV6XEPH QX 7 DEOH%5HPRYDEO H'HYLFHV6XEPHQX2SWLRQ 2SWLRQ ) XQFWL RQ Legacy Flop py Drives T he op erat ing syste m assi gns dr ive letters to [...]

System Setup Pr ogram B -21 ([L W6FU HHQ  )LJXUH%  ([LW6FUHHQ0HQX 7 DEOH% ([LW6FUH HQ0HQX2SWLRQ V 2SWLRQ ) XQFWL RQ Exit Sa vi ng Changes Sa ves any c hanges you have made, exit s the syst em setup program, and restarts the sy stem. Exit Discard ing Changes D iscards any c h anges y ou [...]

B-22 Dell Dimensio n XPS D xxx Systems Ref erence a nd T roubles hootin g Guide 'LVDEOLQJD) RUJRWWHQ3DVVZRUG If y ou f orget y our sy st em or set up pa ssw ord, y ou wil l be unab le to opera te yo ur sy s- tem or c hange set tings in the sy stem set up program , respe ctiv ely , until y ou dis able the e xist ing passw ord(s) . D[...]

System Setup Pr ogram B -23 &OHDULQJ195$0 T o clear N VRAM f or all de vic es an d restart the sy s tem, f ollo w thes e steps :  (QWHU WKH VVWHP VHWXSS URJUDP DVGHVF ULEHG DWWKH EHJLQQ LQJRIW KLV DSSHQ GL[  3UHVV WKHULJ KW DUURZ N HWR PRYHW RWKH$G YDQFHG P[...]

B-24 Dell Dimensio n XPS D xxx Systems Ref erence a nd T roubles hootin g Guide[...]

Beep Code s and Sy stem M essages C-1 $33(1',;& %HHS&RGHVDQG6VWHP0HVVDJHV Y our application s, the operat ing sy s tem , a nd the co mputer its elf ca n p ro vid e y o u with error a nd stat us inf ormatio n in the f orm of beep codes that sou nd through the com- puter’ s speak er or mes sages t hat ap pear on the mon[...]

C-2 Dell Dimensio n XPS D xxx Systems Ref erence a nd T roubles hootin g Guide 6VWHP0HVVDJHV The first c olumn in T able C-2 li sts (in al phabet ical ord er) sy stem message s that may appear on the sc reen durin g the b oot routine or during n ormal sy stem operat ion. T he second column i n the table lists pro bable ca uses of t he mes sages[...]

Beep Code s and Sy stem M essages C-3 nnnn Shadow RAM Passed nnnn KB of shadow RAM has be en succ ess- fully tes ted. No act i on is necess ar y . nnnn System RAM Passed nnnn KB of system RAM has been suc ces s f ull y tested. No act i on is necess ar y . CD ROM drive Identified T he sy s tem ’ s automatic drive- ty pe det ecti on fea- t ure has [...]

C-4 Dell Dimensio n XPS D xxx Systems Ref erence a nd T roubles hootin g Guide Fixed Disk n Failure Fixed Disk Controller Failure The hard-di sk driv e spe c- ified by n is not w orkin g or is not configured cor rectly . Ensure that the dri v e is installed cor rectl y in t he c hassis and defined cor rectly in the sy stem set up p rogram. If the p[...]

Beep Code s and Sy stem M essages C-5 Keyboard error The k eybo ard is no t work ing cor rectly . Y ou may hav e to replace th e ke y - board or system boa rd. Refer to Chapter 8, “Get ting Help,” f or instructi ons on obt ai nin g technical assis ta nce. Keyboard error nn The BIOS has de tected a stuc k key rep resen ted by scan co de nn . Mak[...]

C-6 Dell Dimensio n XPS D xxx Systems Ref erence a nd T roubles hootin g Guide Press <Del> to enter SETUP Opti onal mess age di s- pla y ed during PO S T . If de sired, pres s <Del> to enter the s ys tem se tu p progr am. Previous boot incomplete - Default configura- tion used Af ter an unsucc essfu l boot, POS T loads de faul t values [...]

Beep Code s and Sy stem M essages C-7 System battery is dead - Replace and run SETUP The CMOS c loc k bat tery indicator s hows the bat- ter y is d ead. Replace t h e batter y , an d run the sy stem setu p prog ram to re con- figure th e sy stem. System BIOS shadowed T he sy stem BIOS h as been cop ied to shado w RAM. No act i on is necess ar y . S[...]

C-8 Dell Dimensio n XPS D xxx Systems Ref erence a nd T roubles hootin g Guide UMB upper limit seg- ment address: nnnn Displa y s the a ddress nnnn of the up per lim it of the UM B , indic ating released segments o f the B I OS which may be recl aimed by a vir tual memory manager . No act i on is necess ar y . Video BIOS shadowed T he vi deo BIOS h[...]

Regula tor y Notices D-1 $33(1',;' 5 HJXODWRU1RWLFHV )&&1R WLFHV8 62QO  Most D ell comp uter sy stem s are c lassified b y the F ederal Commun ications Commis- sion ( FCC) as Class B digi ta l devices . Howe ver , th e inclu sion o f cer ta in opti ons c h anges the ra ting of so me config urations to [...]

D-2 Dell D imension XPS D xxx Systems Ref erence a nd T roubles hootin g Guide &ODVV % Thi s equ ipment gen erates, us es, and can ra diate rad io frequen cy en ergy and, if not installed a nd us ed in accord ance with the m anuf act urer’ s instr uctio n manual , ma y cause interf erence with rad io and te le vision r ecepti on. T his eq [...]

Regula tor y Notices D-3 ,&1RWLFH&DQDGD 2QO Most D ell comp uter sy stems (a nd other D ell dig it al apparat us) a re classifi ed by the Industry Canada (IC) In terf er ence-Caus ing Equi pment Standard # 3 (ICES-003) as Clas s B dig ital de vices. T o de termi ne whic h clas sific ation ( Class A or B) ap plies to y our co[...]

D-4 Dell D imension XPS D xxx Systems Ref erence a nd T roubles hootin g Guide  IEC 80 1 -4 — “E lectromag netic co mpatibili ty for indu strial-pro cess meas urement and co ntrol equip ment P a rt 4: Electrical f ast transient/ burst requi rements .” — Seve ri t y l evel 2.  EN60950:1 992 + Amd.1:1 993 + Amd.2:1 993 — “Safety of [...]

Regula tor y Notices D-5 120, QIRU PDWLR Q0H[LFR 2QO  The f ollo wing i nf ormation i s pro vided on the de vi ce(s) de scribe d in this documen t in compli ance with the re quirements of the of fici al Me xica n standards (NOM 02 4): Exporter: Dell Computer Corpor ation One De ll W a y Ro und R oc k, TX 78682 Importer: [...]

D-6 Dell D imension XPS D xxx Systems Ref erence a nd T roubles hootin g Guide , QIRUPDFLyQSDUD1 20~QLFDPHQWH SDUD0 p[L FR La inf orma ción si guient e se propo rciona en el di sposit ivo o en los disposi tiv os desc ri- tos en e ste docum ento, e n cumpli miento con los requis itos de la Norma Oficial Mexicana (NO[...]

Warranties an d Return P olicy E- 1 $33(1',;( : DUUDQWLHVDQG5 H WXUQ3 R OLF /LPLWHG7KUHH < HDU: DUUDQW8 6DQG &DQDGD2QO  Dell Comp uter Corpo ration (“De ll”) manu fa ctu res its hardw are prod ucts from p arts and co mponen ts that are ne w or equ iva lent to n ew i n accord ance with [...]

E-2 Dell D imension XPS D xxx Systems Ref erence a nd T roubles hootin g Guide replace ment produ cts to y ou freig ht prepa id if y ou use an addre ss in the co ntinen tal U .S. or Canada , where ap plicabl e. Shipme nts to ot her locat ions will b e made fre ight colle ct. NO TE: Before you ship t he pr oduc t (s) t o Del l, back up the d at a on[...]

Warranties an d Return P olicy E- 3 MA Y ALSO HA VE O THER RIGH TS, WHICH V AR Y FR OM S T A TE T O S T A TE (OR JURISDICTION) . DELL D OES NO T A CCEPT LIABILIT Y BEY OND THE REMEDIES S ET F ORTH I N THIS W ARRANTY S T A TEMENT OR LIABILI TY FOR INCIDENT AL OR CONSEQUENTIAL D AMA GES , INC LUDING WI THO UT LIMIT A TION ANY LIABILI TY FOR P RODU CT[...]

E-4 Dell D imension XPS D xxx Systems Ref erence a nd T roubles hootin g Guide[...]

Inde x 1 ,QGH [ 1XPEHUV 3D enh ance d audio, 5 -1 $ accelera ted grap hics po rt. See AGP Advanc ed screen , syst em setup program, B-7 AGP connector, 2-6 assist ance technic al, 8- 1 telephon e numbers , 8-7 warranty re pair or cre dit, 8-4 audio 3D enhan ce d, 5-1 inte grat ed, 1- 3 jack s, 2-6 audio d rivers , 5-4 Audio Te st Group, 7-19 audio u[...]

2 Dell D imensio n XPS D xxx Systems Ref erence a nd T roubles hootin g Guide chassi s. See compute r cleani ng access orie s, 1-5 driv es, 1-7 system ex terior, 1-6 tools, 1 -5 clearing NV RAM, B-23 compute r cleani ng, 1-6 cover , 2-2 features , 1-1 internal view, 2- 4, 2-5 techn ical s peci f icati ons, A-1 conf igu rati on jum per loc a t ion, [...]

Inde x 3 drive s (con ti nued) bays, 2-4, A-3 cabl e s, 2-3 connec tin g to power, 3-5 drive cage , 2-4 formatting , 3-17, 3-2 1 front-pan el inserts, 3- 4 inst alling, 3 -6, 3-13, 3-18 locatio n, 2-4, 2-5 part itio ning, 3-17 , 3-21 prima ry hard-d isk, ins tallin g, 3-13 second ary hard- disk, installi ng, 3-1 5 term inat ion, 3 -18 troubles hoot[...]

4 Dell D imensio n XPS D xxx Systems Ref erence a nd T roubles hootin g Guide help t ools (continue d) TechConnec t BBS, 8-3 TechFa x servic e, 8-3 host adap ter car d SCSI, 3-17 , IDE (ATA/ ATAPI) Dev ices Tes t Group, 7-13 inserts. See fro nt -pan el inse rts ins talli ng driv es, 3-1 expans ion cards, 2-11 memory, 2-15 inte grat ed audi o, 1 -3 [...]

Inde x 5 1 Netw ork I nte r fac e Test Grou p, 7- 18 notation al co nventions , xi note s, xi NVRAM clearin g, B-23 2 operat ing syst ems sup ported, 1-3 3 parallel p ort connec tor, 2-6 Paralle l Ports Tes t Group, 7-16 partition ing EIDE ha rd-disk d rives , 3-17 SCSI ha rd-disk drives, 3 -21 passwords dis ablin g, B- 3 setting, B-15 PCI expa nsi[...]

6 Dell D imensio n XPS D xxx Systems Ref erence a nd T roubles hootin g Guide SCSI de vice s (contin ued) inte rface ca bles , 3-18 part itio nin g SCS I har d-di sk dr ive s, 3- 21 term inat ion, 3 -18 SCSI Dev ices Test G roup, 7-1 7 second ary EIDE channel conn ector, 2-6 Security sc reen, syste m setup progra m, B-15 serial port co nne cto r, 2[...]

Inde x 7 troubles hooting about, 1 -3 basic pro blems, 4-1 beep co des, C-1 boot routine, 4-4 check ing conne ctions , 4-2 Diagnos tics Checkl ist, 8-6 driv es, 4-7, 6- 6 env ir onme ntal f acto rs, 4- 3 error mes sages, C-2 expans ion cards, 6-1 Internet to ols, 8-2 modem, 4 -7, 6-3 monitor, 4-5 network cards , 6-4 power , 4-4 sound c ards, 6-4 sp[...]