Dell DCME manual

SETUP GUIDE INSPIRON ™[...]

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SETUP GUIDE Regulatory model: DCME and D06M Regulatory type: D06M001 INSPIRON ™[...]

Notes, Cautions, and W arnings NOTE: A NOTE indicates important information that helps you make better use of your computer . CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A W ARNING indicates a potential for property damage, personal injury , or death. ____________[...]

3 Setting Up Y our Inspiron Desktop . . . . . . . . 5 Before Setting Up Y our Computer . . . . . . . . . 5 Connect the Display. . . . . . . . . . . . . . . . . . . . . 6 Connect the Keyboard and Mouse . . . . . . . . . 8 Connect the Network Cable (Optional) . . . . . 9 Connect the Power Cable . . . . . . . . . . . . . . . 1 0 Press the Power Button[...]

4 Contents Restoring Y our Operating System . . . . . . . 4 0 System Restore . . . . . . . . . . . . . . . . . . . . . . . 4 1 Dell DataSafe Local Backup . . . . . . . . . . . . . 4 2 System Recovery Media . . . . . . . . . . . . . . . . 4 4 Dell Factory Image Restore . . . . . . . . . . . . . 4 5 Getting Help . . . . . . . . . . . . . . . . . . . [...]

5 This section provides information about setting up your Inspiron ™ desktop. WARNING: Before you begin any of the procedures in this section, read the safety information that shipped with your computer . For additional safety best practices information, see the Regulatory Compliance Homepage at www .dell.com/regulatory_compliance. Before Setting[...]

6 Setting Up Y our Inspiron Desktop Connect the Display Y our computer has integrated VGA and HDMI video connectors. NOTE: A DVI connector may be available if you purchased a discrete graphics card. Y ou can purchase the HDMI‑to‑DVI adapter and additional HDMI or DVI cables at www .dell.com . Use the appropriate cable based on the connectors av[...]

7 Setting Up Y our Inspiron Desktop Connection T ype Computer Cable Display VGA‑to‑VGA (VGA cable) DVI‑to‑DVI (DVI cable) HDMI‑to‑HDMI (HDMI cable) HDMI‑to‑DVI (HDMI‑to‑DVI adapter + DVI cable)[...]

8 Setting Up Y our Inspiron Desktop Connect the Keyboard and Mouse Connect the USB keyboard and mouse to the USB connectors on the back panel of your computer .[...]

9 Setting Up Y our Inspiron Desktop Connect the Network Cable (Optional) A network connection is not required to complete your computer setup, but if you have an existing network or Internet connection that uses a cable connection (such as a broadband device or Ethernet jack), you can connect it now . NOTE: Use only an Ethernet cable to connect to [...]

10 Setting Up Y our Inspiron Desktop Connect the Power Cable CAUTION: T o help avoid damaging your computer , ensure that the voltage selector switch is set for the voltage that most closely matches the AC power available in your location. T o locate the voltage selector switch, see “Back View Features” on page 18.[...]

11 Setting Up Y our Inspiron Desktop Press the Power Button[...]

12 Setting Up Y our Inspiron Desktop Set Up Microsoft Windows Y our Dell computer is preconfigured with Microsoft ® Windows ® operating system. T o set up Windows for the first time, follow the instructions on the screen. These steps are mandatory and may take some time to complete. The Windows setup screens will take you through several procedur[...]

13 Setting Up Y our Inspiron Desktop NOTE: Dell DataSafe Local Backup does not support rewritable discs. T o create a system recovery media: Ensure that the power cable is connected 1. and the computer is turned on. Insert the disc or USB key in the computer . 2. Click 3. Start → Programs → Dell DataSafe Local Backup . Click 4. Create Recovery [...]

14 Setting Up Y our Inspiron Desktop Setting Up a Wireless Connection NOTE: T o set up your wireless router , see the documentation that shipped with your router . Before you can use your wireless Internet connection, you need to connect to your wireless router . T o set up your connection to a wireless router: Windows Vista ® Save and close any o[...]

15 Setting Up Y our Inspiron Desktop T o set up your Internet connection: Windows Vista Save and close any open files, and exit any 1. open programs. Click 2. Start → Control Panel . In the search box, type 3. network , and then click Network and Sharing Center → Set up a connection or network → Connect to the Internet . The Connect to the In[...]

16 Using Y our Inspiron Desktop This section provides information about the features available on your Inspiron ™ desktop. Front V iew Features 1 Optical drive eject buttons (2) — Eject the optical drive tray when pressed. 2 USB 2.0 connectors (2) — Connect to USB devices that are connected occasionally such as memory keys, digital cameras, a[...]

17 Using Y our Inspiron Desktop 4 Line-in or microphone connector — Connects to a microphone for voice or to an audio cable for audio input. 5 Power button — T urns the computer on or off when pressed. The light in the center of this button indicates the power state. NOTE : For information on power problems, see “Power Problems” on page 27.[...]

18 Using Y our Inspiron Desktop Back V iew Features 1 2 4 5 3 6[...]

19 Using Y our Inspiron Desktop 1 Power connector — Connects to the power cable. Appearance of this connector may vary . 2 V oltage selector switch — Allows to select the voltage rating appropriate for your region. 3 Power supply light — Indicates power availability on the power supply unit. NOTE: The power supply light may not be available o[...]

20 Using Y our Inspiron Desktop Back Panel Connectors NOTE: Depending on your computer model, the exact location of connectors may be different. Inspiron 570 Inspiron 560 4 3 2 1 5 6 7 8 10 9 11[...]

21 Using Y our Inspiron Desktop 1 Y our computer’ s model number . 2 VGA connector — Connects to the display . 3 HDMI connector — Connects to a TV for both 5.1 audio and video signals. NOTE : When used with a monitor , only the video signal will be read. 4 USB 2.0 connectors (4) — Connect to USB devices, such as a mouse, printer , keyboard,[...]

22 Using Y our Inspiron Desktop Software Features NOTE: For more information about the features described in this section, see the Dell T echnology Guide available on your hard drive or at support.dell.com/manuals . Productivity and Communication Y ou can use your computer to create presentations, brochures, greeting cards, fliers, and spreadsheets[...]

23 Using Y our Inspiron Desktop Dell Dock The Dell Dock is a group of icons that provides easy access to frequently‑used applications, files, and folders. Y ou can personalize the Dock by: Adding or removing icons • Grouping related icons into categories • Changing the color and location of the Dock • Changing the behavior of the i[...]

24 Using Y our Inspiron Desktop Dell DataSafe Online Backup NOTE: Dell DataSafe Online may not be available in all regions. NOTE: A broadband connection is recommended for fast upload or download speeds. Dell DataSafe Online is an automated backup and recovery service that helps protect your data and other important files from catastrophic incident[...]

25 Solving Problems This section provides troubleshooting information for your computer . If you cannot solve your problem using the following guidelines, see “Using Support T ools” on page 32 or “Contacting Dell” on page 5 5. Beep Codes Y our computer might emit a series of beeps during start‑up if there are errors or problems. This seri[...]

26 Solving Problems Network Problems Wireless Connections If the network connection is lost — The wireless router is offline or wireless has been disabled on the computer . Check your wireless router to ensure it is • powered on and connected to your data source (cable modem or network hub). Re‑establish your connection to the • wirel[...]

27 Solving Problems Power Problems If the power light is off — The computer is in hibernate mode, turned off, or is not receiving power . Press the power button to resume normal • operation. Reseat the power cable into both the • power connector on the computer and the electrical outlet. If the computer is plugged into a power strip, ?[...]

28 Solving Problems If the power light is solid amber — The computer is in sleep or standby state. • Press a key on the keyboard, move the connected mouse, or press the power button to resume normal operation. There may be a problem with either the • system board or the power supply . For assistance, contact Dell (see “Contacting Dell[...]

29 Solving Problems Memory Problems If you receive an insufficient memory message — Save and close any open files and exit any • open programs you are not using to see if that resolves the problem. See the software documentation for • minimum memory requirements. If necessary , install additional memory (see the Service Manual at suppor[...]

30 Solving Problems Lockups and Software Problems If the computer does not start up — Ensure that the power cable is firmly connected to the computer and to the electrical outlet. If a program stops responding — End the program: Press <Ctrl><Shift><Esc> simultaneously . 1. Click 2. Applications . Select the program that is no [...]

31 Solving Problems Windows Vista ® Click 1. Start → Control Panel → Programs → Use an older program with this version of Windows . In the welcome screen, click 2. Next . Follow the instructions on the screen. 3. Windows ® 7 Click 1. Start → Control Panel → Programs → Run programs made for previous versions of Windows . In the welcome[...]

32 Using Support T ools Dell Support Center The Dell Support Center helps you find the service, support, and system‑specific information you need. T o launch the application, click the icon in the taskbar . The Dell Support Center home page displays your computer’ s model number , service tag, express service code, and service contact informati[...]

33 Using Support T ools My Dell Downloads NOTE: My Dell Downloads may not be available in all regions. Some of the software pre‑installed on your new computer do not include a backup CD or DVD. This software is available at My Dell Downloads. From this website you can download available software for reinstallation or create your own backup media.[...]

34 Using Support T ools CMOS checksum error — Possible system board failure or coin‑cell battery low . Battery needs replacement. See the Service Manual at support.dell.com/manuals or contact Dell for assistance (see “Contacting Dell” on page 55 ). CPU fan failure — CPU fan has failed. CPU fan needs replacement. See the Service Manual at [...]

35 Using Support T ools USB over current error — Disconnect the USB device. Y our USB device needs more power for it to function properly . Use an external power source to connect the USB device, or if your device has two USB cables, connect both of them. NOTICE - Hard Drive SELF MONITORING SYSTEM has reported that a parameter has exceeded its no[...]

36 Using Support T ools Dell Diagnostics If you experience a problem with your computer , perform the checks in “Lockups and Software Problems” on page 30 and run the Dell Diagnostics before you contact Dell for technical assistance. It is recommended that you print these procedures before you begin. NOTE: Dell Diagnostics works only on Dell co[...]

37 Using Support T ools NOTE: If yo u w ait to o l ong an d t he ope rat ing system logo appears, continue to wait until you see the Microsoft ® Windows ® d esk top ; then, shut down your computer and try again. NOTE: If you see a message stating that no diagnostic utility partition has been found, run the Dell Diagnostics from the Drivers and Ut[...]

38 Using Support T ools NOTE: The Service T ag for your computer is displayed at the top of each test screen. The Service T ag helps you identify your computer when you contact Dell. When the tests complete, close the test 6. screen to return to the Choose An Option window . T o exit the Dell Diagnostics and restart the 7. computer , click Exit . S[...]

39 Using Support T ools Select 6. Run the 32 Bit Dell Diagnostics from the numbered list. If multiple versions are listed, select the version appropriate for your computer . Select the test you want to run. 7. If you encounter a problem during a test, 8. a message with the error code and a description of the problem will appear on your screen. Writ[...]

40 Restoring Y our Operating System Y ou can restore the operating system on your computer using any of the following options: CAUTION: Using Dell Factory Image Restore or the Operating System disc permanently deletes all data files on your computer . If possible, backup your data files before using these options. Option Use System Restore as the f[...]

41 Restoring Y our Operating System System Restore The Microsoft ® Windows ® operating systems provide a System Restore option which allows you to restore your computer to an earlier operating state (without affecting data files) if changes to the hardware, software, or other system settings have left the computer in an undesirable operating stat[...]

42 Restoring Y our Operating System Undoing the Last System Restore NOTE: Before you undo the last system restore, save and close all open files, and exit any open programs. Do not alter , open, or delete any files or programs until the system restoration is complete. Click 1. Start . In the search box, type 2. System Restore and press <Enter>[...]

43 Restoring Y our Operating System Y ou can use Dell DataSafe Local Backup to restore your hard drive to the operating state it was in when you purchased your computer , while preserving the data files. Dell DataSafe Local Backup allows you to: Backup and restore your computer to an • earlier operating state Create system recovery media •?[...]

44 Restoring Y our Operating System Upgrading to Dell DataSafe Local Backup Professional NOTE: Dell DataSafe Local Backup Professional may be installed on your computer , if you ordered it at the time of purchase. Dell DataSafe Local Backup Professional provides additional features that allow you to: Backup and restore your computer based on •[...]

45 Restoring Y our Operating System T o restore the factory image of your computer using the system recovery media: Insert the system recovery disc or USB key 1. and restart the computer . When the DELL 2. ™ logo appears, press <F12> immediately . NOTE: If you wait too long and the operating system logo appears, continue to wait until you s[...]

46 Restoring Y our Operating System Y ou can use Dell Factory Image Restore only as the last method to restore your operating system. This option restores your hard drive to the operating state it was in when you purchased the computer . Any programs or files added since you received your computer— including data files—are permanently deleted f[...]

47 Restoring Y our Operating System Click 6. Dell Factory Image Restore . The Dell Factory Image Restore welcome screen appears. NOTE: Depending upon your configuration, you may need to select Dell Factory T ools , then Dell Factory Image Restore . Click 7. Next . The Confirm Data Deletion screen appears. NOTE: If you do not want to proceed with De[...]

48 Getting Help If you experience a problem with your computer , you can complete the following steps to diagnose and troubleshoot the problem: See “Solving Problems” on page 1. 25 for information and procedures that pertain to the problem your computer is experiencing. See “Dell Diagnostics” on page 2. 36 for procedures on how to run Dell [...]

49 Getting Help T echnical Support and Customer Service Dell’ s support service is available to answer your questions about Dell hardware. Our support staff uses computer ‑based diagnostics to provide fast, accurate answers. T o contact Dell’ s support service, see “Before Y ou Call” on page 53 and then see the contact information for you[...]

50 Getting Help Online Services Y ou can learn about Dell products and services on the following websites: www .dell.com • www .dell.com/ap • (Asian/Pacific countries only) www .dell.com/jp • (Japan only) www .euro.dell.com • (Europe only) www .dell.com/la • (Latin American and Caribbean countries) www .dell.ca • (Cana[...]

51 Getting Help Automated Order -Status Service T o check on the status of any Dell products tha t y ou hav e o rde red , y ou can go to support.dell.com , or you can call the automated order ‑status service. A recording prompts you for the in for mat ion ne ede d t o l oca te and re por t o n your order . If you have a problem with your order , [...]

52 Getting Help Returning Items for Repair Under W arranty or for Credit Prepare all items being returned, whether for repair or credit, as follows: NOTE: Before you return the product to Dell, make sure to back up any data on the hard drive and on any other storage device in the product. Remove any and all confidential, proprietary and personal in[...]

53 Getting Help NOTE: Y ou are responsible for paying shipping expenses. Y ou are also responsible for insuring any product returned, and you assume the risk of loss during shipment to Dell. Collect On Delivery (C.O.D.) packages are not accepted. NOTE: Returns that are missing any of the preceding requirements will be refused at Dell’ s receiving[...]

54 Getting Help Diagnostic Checklist Name: • Date: • Address: • Phone number: • Service T ag and Express Service Code • (located on a label on the top of the computer): Return Material Authorization Number • (if provided by Dell support technician): Operating system and version: • Devices: • Expansion cards: [...]

55 Getting Help Contacting Dell For customers in the United States, call 800‑WWW‑DELL (800‑999‑3355). NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog. Dell provides several online and telephone‑ based support and service options.[...]

56 Finding More Information and Resources If you need to: See: reinstall your operating system “System Recovery Media” on page 44 run a diagnostic program for your computer “Dell Diagnostics” on page 36 reinstall system software “My Dell Downloads” on page 33 find more information about the Microsoft ® Windows ® operating system and f[...]

57 Finding More Information and Resources If you need to: See: find safety best practices information for your computer review W arranty information, T erms and Conditions (U.S. only), Safety instructions, Regulatory information, Ergonomics information, and End User License Agreement the safety and regulatory documents that shipped with your comput[...]

58 This section provides information that you may need when setting up, updating drivers for , and upgrading your computer . For more detailed specifications, see the Comprehensive Specifications at support.dell.com/manuals . NOTE: Offerings may vary by region. For more information regarding the configuration of your computer , click Start → Help[...]

59 Basic Specications Drives Externally accessible two 5.25‑inch bays for SA T A DVD‑ROM, SA T A DVD+/‑RW Super Multi Drive, or Blu‑ray Disc ™ combo drive one 3.5‑inch FlexBay Internally accessible two 3.5‑inch bays for SA T A hard drives Computer Information System chipset Intel G43 (Inspiron 560) AMD 785G (Inspiron 570) Memory Co[...]

60 Basic Specications Audio T ype integrated 7.1 channel, High Definition Audio External Connectors Network adapter one RJ45 connector USB two front‑panel and four back‑panel USB 2.0‑compliant connectors Audio front panel — headphone and microphone connectors back panel — six connectors for 7.1 channel support Video one 15‑hole VGA c[...]

61 Basic Specications Computer Environment T emperature ranges: Operating 10°C to 35°C (50°F to 95°F) Storage –40°C to 65°C (–40°F to 149°F) Relative humidity (maximum): 20% to 80% (non‑condensing) Maximum vibration (using a random‑vibration spectrum that simulates user environment): Operating 0.25 GRMS Non‑ Operating 2.2 GRMS [...]

62 Appendix Macrovision Product Notice This product incorporates copyright protection technology that is protected by method claims of certain U.S. patents and other intellectual property rights owned by Macrovision Corporation and other rights owners. Use of this copyright protection technology must be authorized by Macrovision Corporation, and is[...]

63 Appendix Information for NOM, or Official Mexican Standard (Only for Mexico) The following information is provided in the device(s) described in this document in accordance with the requirements of the Official Mexican Standard (NOM): Importer: Dell México S.A. de C.V . Paseo de la Reforma 2620 ‑ 11° Col. Lomas Altas 11950 México, D.F . Reg[...]

64 C calling Dell 53 CDs, playing and creating 22 chipset 59 computer capabilities 22 connect(ing) optional network cable 9 Contacting Dell online 55 customer service 49 D DellConnect 49 Dell DataSafe Online Backup 24 Dell Diagnostics 36 Dell Factory Image Restore 45 Diagnostic Checklist 54 drivers and downloads 57 E eject button 16 e‑mail addres[...]

65 Index hardware problems diagnosing 35 Hardware T roubleshooter 3 5 headphone front connector 16 I Internet connection 13 ISP Internet Service Provider 13 M memory problems solving 29 memory support 59 N network connection fixing 26 network connector location 21 O order status 51 P power button 17 power problems, solving 27 problems, solving 25 p[...]

66 Index S shipping products for return or repair 52 software features 22 software problems 30 solving problems 25 specifications 58 support e‑mail addresses 50 support sites worldwide 50 System Messages 33 System Restore 41 T technical support 49 temperature operating and storage ranges 61 U USB 2.0 back connectors 21 front connectors 16 W warra[...]

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0 M 1 P T F A 0 0 Printed in the U.S.A. www .dell.c om | support.dell.c om[...]