Dell DPND-523-EN12 manual

Peregrine Systems, Inc. Product Documentation Part No. DPND-523-EN12 Netw ork Disco v er y ® 5.2.3 Se t u p G u i d e[...]

Peregrine Systems, Inc. 3611 Valley Centre Drive San Diego, CA 92130 858.481.5000 Fax 858.481.1751 www.peregrine.com Network Discovery © Copyright 2005 Peregrine Systems, Inc. PLEASE READ THE FOLLOW ING MESSAGE CAREFULLY BEFORE INSTALLING A ND USING THIS PRODUCT. THIS PRODUCT IS COP YRIGHTED PROPRIETARY MATERIAL OF P EREGRINE SYSTEMS, INC. (“PER[...]

PEREGRINE | 3 | 3 Co n t e n t s Chapter 1 Welcome to Network Discovery . . . . . . . . . . . . . . . . . . 11 About Network Discovery . . . . . . . . . . . . . . . . . . . . . 11 Peregrine Desktop Inventory can contribute data t o Network Discovery . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Why it’s important to prepare . . . . . .[...]

4 | Network Discovery Send the questionnaire . . . . . . . . . . . . . . . . . . . . . . 22 Chapter 3 Prepare the network . . . . . . . . . . . . . . . . . . . . . . . . 23 Turn on SNMP management in all routers and core switches . . . . 24 (Optional) Turn on SNMP management in other de vices . . . . . . . 24 Set DHCP lease time . . . . . . . . . .[...]

| 5 Setup Guide Medium Appliance (up to 8,000 devices) . . . . . . . . . . . . 37 Large Appliance (up to 15,000 devices) . . . . . . . . . . . . . 40 Servers that have been tested . . . . . . . . . . . . . . . . . 42 Check the management workstation . . . . . . . . . . . . . . . . 42 Peregrine Product Compatibility . . . . . . . . . . . . . . . . .[...]

6 | Network Discovery Connect a management workstation to the network . . . . . . . . 64 Connect an Uninterruptible Power Supply . . . . . . . . . . . . . 64 (Optional) Connect data backup equipmen t and pager hardware . . 65 (Optional) Connect the Peregr ine appliance to a telephone line . . . 65 (Optional) Using terminal emulation software . . . [...]

| 7 Setup Guide Enter an NTP server to synchronize th e time (continually) . . . . 87 Change the default Admin password . . . . . . . . . . . . . . . . 88 About disabling warnings . . . . . . . . . . . . . . . . . . . . . 89 Disabling UPS warnings . . . . . . . . . . . . . . . . . . . . 89 Disabling modem warnings . . . . . . . . . . . . . . . . . [...]

8 | Network Discovery Check that it’s working . . . . . . . . . . . . . . . . . . . . . . . 104 Are devices appearing on the Network Map? . . . . . . . . . . 105 Are there problems on the Exceptions reports? . . . . . . . . . 105 Check the Device Filters report . . . . . . . . . . . . . . . . . 105 Check the Device Modeling Queue . . . . . . . . [...]

| 9 Setup Guide Property sets are a shortcut. . . . . . . . . . . . . . . . . . . . . 120 Reviewing and activating your configuration changes . . . . . . . 121 Chapter 10 Setting up Accounts . . . . . . . . . . . . . . . . . . . . . . . . 12 3 There are four pre-installed accounts . . . . . . . . . . . . . . . . 123 How many people can use Network [...]

10 | Network Discovery Check that your maintenance lic ense is current . . . . . . . . . . . 148 Check that you ha ve the latest soft ware componen ts . . . . . . . . 148 Download the new component(s) . . . . . . . . . . . . . . . . . 149 Install the ne w component(s) . . . . . . . . . . . . . . . . . . . 149 After you install new components . . . [...]

Welcome to Network Discovery | 11 CHAPTER 1 W elcome t o Network Disc o v er y Thank you for using Network Discovery. Th is book is intended for the Network Discovery Administrator, the person wh o will have the most control over the setup and operation of Network Discovery. This information is critical to your su cce ss with Network Di scovery. Yo[...]

12 | Welcome to Netwo rk Discovery Network Discovery P eregrine Desktop Inv entor y can contribute data t o Net w ork Di sc over y Peregrine Desktop Inventory (PDI) scanners can be sche duled from Network Discovery an d scan files can be added to a sh ared directory on the Peregrin e appliance, so the scanned devices w ill appear in the Network Dis[...]

Start by collecting informatio n about your network | 13 Setup Guide Star t by collec ting informa tion about your netw ork The Pre-Setup Questionnaire is available in the next chapter of this manual (see Pr e-setup Questionnaire on page 15 ), from your sales representative, or as a Word file from http://support.peregrine.com. Note: If you wish, yo[...]

14 | Welcome to Netwo rk Discovery Network Discovery[...]

Pre-setup Questionnaire | 15 CHAPTER 2 Pr e-setup Questionnair e Y o ur con t act information Describe your netw ork ’ s node and subnet setup Enter the following information to help determine the scale of your network. Your Name Organization Address Telephone E-mail Fax[...]

16 | Pre-setup Questionnaire Network Discovery Note: Network Discovery defines a node as an y network de vice with at least one MAC address. A managed device is a network device that has an SNMP agent and MIB so it can respond to SNMP requests. Enter the P er egrine appliance net w ork information Enter the information that you will assign to the P[...]

Peregrine Syste ms Customer Support access | 17 Setup Guide P eregrine S ystems C ustomer Suppor t acc ess Information on the options you have fo r receiving Customer Support is in Choose how to receiv e Peregrine Sy st ems Customer Support on page 27 . If you will use a modem and a dedicate d analog telephone line, enter the number of the telephon[...]

18 | Pre-setup Questionnaire Network Discovery List IPv4 ranges for Netw ork Discov er y to a void If there are subsets of the above IPv4 ranges that you do not want Network Discovery to discover, enter them here. Import ant: You do not need to enter ranges outside the ranges you have specified. Network Discovery does not discover ranges unless you[...]

Enter TC P/IP config uration | 19 Setup Guide account will be able to manage the device from the Network Discovery interface. . Enter T CP/IP configura tion The Peregrine appliance must have its own static IP address, but it can manage devices with either static or dynamic IP addresses. Please enter the following information to show how th e device[...]

20 | Pre-setup Questionnaire Network Discovery Note: Please list the IP addresses of any ro uters you want Network Discovery to monitor, that do not have SNMP ma nagement enabled no w and will not have management enabled in the future (for example, a router controlled by an Internet Service Provider). Is SNMP management enabled on the DHCP server? [...]

What server will you use for the Per egrine appliance? | 21 Setup Guide Wha t ser v er will you use for the P er egrine appliance? Wa rn i n g : Do not mirror your hard drives, an d do not install RAID in your Peregrine appliance. If you do, your appliance will not function properly. Please check one (for more information, se e Co mpatibility Matri[...]

22 | Pre-setup Questionnaire Network Discovery Note: Any of the “Large” appliances can be turned into a “Medium” appliance by removing 1 CPU and 2 GB of RAM. S end the questionnair e When you have completed the questionnair e, send it to Peregrine Systems Inc. by e-mail, mail or by fax. To find th e maili ng address or fax number of the Per[...]

Prepare the network | 23 CHAPTER 3 Pr epar e the net w ork The following flowchart shows all the im portant tasks that must be completed to prepare your network. There are othe r optional tasks described throughout the chapter. Enable SNMP management in network devices Set DHCP lease time Configure direct ed comm unity strings Plan where to connect[...]

24 | Prepare the network Network Discovery T urn on SNMP management in all rout ers and core switches Depending on the device, th is may be a case of enab ling an existing SNMP agent or setting u p an SNMP agent. Yo u ma y a lso tu rn o n SN MP man age me nt i n o the r de vi ces . Th e m ore ma nag ed devices in your network, the better. Howe ver,[...]

Set DHCP lease time | 25 Setup Guide S et DHCP lease time If you use DHCP (Dynamic Host Conf iguration Protoco l) in your network, se t the IP address lease time to at least 7 days and turn on SNMP management on the DHCP servers. About community strings A community string is like a password . A de vice uses a co mmunity string to protect its SNMP M[...]

26 | Prepare the network Network Discovery What happens if a device with directed community strings is not con figured with the IP address of the Peregrine appliance?  Network Discovery will behave as thou gh the device does not have SNMP management turned on. Ne twork Discovery will appear to work, but you’ll eventually notice that it is work[...]

Choose how to receive Peregrine Systems Customer Support | 27 Setup Guide Choose how t o receiv e P eregrine Sy stems Cust omer Suppor t Options for allowing Customer Support a ccess (in the order in which Peregrine Systems recommends them) are as follows:  through Internet access  through a Virtual Private Network over Internet  by a mode[...]

28 | Prepare the network Network Discovery Vir tual Priv at e Net w ork over the Int ernet Contact Peregrine Systems Cust omer Suppo rt to send th em the software that will enable access. If you ha ve a firewall, enable the firew all ports listed in the above table. By modem and dedicated t elephone line For customer support by way of a mo dem, ass[...]

Enable firewall po rts | 29 Setup Guide If you have a corporate fi rewall that could impede Network Discovery, configure the corporate firewall to allow ICMP (pin g) to pass through, and enable the following ports: Used for Port Note From To Echo Reply 0/icmp device Peregrine appliance Error Messages 3/icmp device Peregrine appliance Echo Request 8[...]

30 | Prepare the network Network Discovery SNMP traps 162/udp 3 Peregrine appliance external network management server Peregrine Listener 1738/udp 4 Peregrine appliance device with Pe regrine Desktop Inventory (PDI) Listener MIB Browser 8100 /tcp management workstation Peregrine appliance 2 Peregrine applian ce aggregated Pere grine appliance Netwo[...]

Check Cisco devices | 31 Setup Guide Check Cisco de vices It is strongly recommended that firmware/software in your Cisco devices be IOS version 12 or higher. If you want AT M or Frame Relay support, IOS 12 is mandatory in your Cisco devices. (Optional) Enable UDP por t for w arding on r outers If you want to have your Peregrine appl iance communic[...]

32 | Prepare the network Network Discovery 2 Enter the following commands: configure termi nal <enter> interface [sour ce interface] <enter> ip helper-addre ss [destination liste ner] <enter> (repeat this command for each applian ce you want to send to) exit <enter> ip forward prot ocol udp 1738 <enter> end <enter&g[...]

Compatibility Matrix | 33 CHAPTER 4 C ompatibility Matrix You must install the Network Discovery software onto a server m eeting the following hardware requirements. For a new installation, the IBM xSer ies 335, Dell 1750 Server, or HP DL360/DL380 are recommended. However, the IBM xSer ies 330 or Dell 1650 can also be used. More specific hardware i[...]

34 | Compatibility Matrix Network Discovery However, if you are using your Peregrine appliance in Basic Discovery mode, the number of devices (scan files) change considerably. For more information on Basic Discovery licenses, see Basic Disc overy License on page 92 . Import ant: If you are usi ng the Desktop Inve ntory delta scanning feature, the a[...]

Picking the right Server | 35 Setup Guide Picking the right S er v er Each appliance recommended here is known t o work with the Ne twork Discovery softw are. If you have anothe r appliance you want to use, contact customer support to see if that applianc e has been tested since this manual was printed. Note: The appliance you select will depend on[...]

36 | Compatibility Matrix Network Discovery Small Appliance (up to 4,000 de vices) IBM xSeries 335 CPU 1 RAM 1 GB Hard Disk 2 x 36GB or 7 3GB SCSI Modem Multitech ZPX Universal version IBM xSeries 330 CPU 1 RAM 1 GB Hard Disk 2 x 36 or 73GB S CSI Modem One of the following:  IBM 56K PCI modem model number 33L4618  Actiontec model number PCI56[...]

Picking the right Server | 37 Setup Guide Medium Appliance (up to 8,000 devices) Modem For a Dell 1650 with the 5V PCI slot optio n, choose one of the following:  IBM 56K PCI modem model number 33L4618  Multitech MultiModem ZPX model numbers MT5634ZPX-PCI-NV or MT5634ZPX-PCI-U-NV For a Dell 1650 with the 3V PCI sl ot option, choose the Multit[...]

38 | Compatibility Matrix Network Discovery IBM xSeries 335 CPU 1 RAM 2 GB (or mor e) Hard Disk 2 x 36GB or 7 3GB SCSI Modem Multitech ZPX Universal version Dell 1750 Server CPU 1 x 2.40Ghz X EON RAM 2 GB (or mor e) Hard Disk 2 x 36GB or 73GB 10,000 RPM SCSI Modem For a Dell 1750 with the 5V PCI slot optio n, choose one of the following:  IBM 56[...]

Picking the right Server | 39 Setup Guide RAM 2 GB (or mor e) Hard Disk 2 x 36GB or 73GB 10,000 RPM SCSI Modem For a Dell 1750 with the 5V PCI slot optio n, choose one of the following:  IBM 56K PCI modem model number 33L4618  Multitech MultiModem ZPX model numbers MT5634ZPX-PCI-NV or MT5634ZPX-PCI-U-NV For a Dell 1750 with the 3V PCI sl ot o[...]

40 | Compatibility Matrix Network Discovery Large Appliance (up t o 15,000 devices) Dell 1850 Server CPU 1 x 3.20 GHz XEON RAM 2 GB (or mor e) Hard Disk 2 x 36GB or 73GB 10,000 RPM SCSI Modem For a Dell 1850 with the 5V PCI slot optio n, choose one of the following:  IBM 56K PCI modem model number 33L4618  Multitech MultiModem ZPX model numbe[...]

Picking the right Server | 41 Setup Guide Hard Disk 2 x 36GB or 73GB 10,000 RPM SCSI Modem For a Dell 1750 with the 5V PCI slot optio n, choose one of the following:  IBM 56K PCI modem model number 33L4618  Multitech MultiModem ZPX model numbers MT5634ZPX-PCI-NV or MT5634ZPX-PCI-U-NV For a Dell 1750 with the 3V PCI sl ot option, choose the Mu[...]

42 | Compatibility Matrix Network Discovery Ser vers tha t hav e been test ed Here is a list of se rvers that Peregrine has tested and do work: Check the management w orkstation Because Network Discovery is web-based, you can use any properly equipped workstation as a management console. Dell 1650 1750 1850 2650 IBM IBM 335  8676-11x  8676-21[...]

Peregrine Product Compatibility | 43 Setup Guide Note: Java and JavaScript must be enable d in order for N etwork Discovery to work properly. P eregrine Pr oduc t C ompatibility Video —colors 16,000 65,000 or mor e —resolution 800 × 600 1024 × 768 or more Memory (MB RAM) 128 (512, if using an Aggregator) 512 c or more CPU Pentium II 233 equiv[...]

44 | Compatibility Matrix Network Discovery b You can set Network Discovery to work with scanners from Desktop Inventory 7.3.1 or 8.0. See Administration > System pr eferences > Scanner Ve rsion .[...]

Install and Start Netw ork Discovery | 45 CHAPTER 5 Install and Star t Net w ork Disco ver y The following flowchart shows all the im portant tasks that must be completed to install the appliance . There are o ther optional tasks described througho ut the chapter. Connect the appliance to the network Set up management workstation Connect the UPS Co[...]

46 | Install and Start Network Discovery Network Discovery About installing the har dwar e When you install the server, follow the server installation docume ntation. The server installation documentation may vary depending on what server you have. The server installation documentat i on was included in the shipping box. If the documentation is mis[...]

Connect the Peregrine appliance to AC power | 47 Setup Guide To attach a keyboard and mon itor 1 Following the server inst allation docume ntation, connect the output end of the C2T breakout cable to the C2T (Out) connector on the back of the Peregrine appliance. (The C2T breakout cable is packed in the C2T cable kit.) 2 Connect the keyboard and mo[...]

48 | Install and Start Network Discovery Network Discovery 4 Press Enter again. You return to the Configuration/Setup Ut ility main menu. If you have an IBM xSeries 335, continue with a ll of the steps. If you have an IBM xSeries 330, go to step 8. 5 Use the arrow keys to select Start Options and press Enter. 6 Press Enter again. 7 Verify that the [...]

Set the BIOS boot sequence | 49 Setup Guide 12 Press Esc twice to return to the Configurat ion/Setup Utility main menu. 13 Use the arrow keys to select Save Settings and press Enter. 14 Press Enter again. You see the Configuration/Setup Utility main menu again. 15 Use the arrow keys to select Exit Setup and press Enter . 16 Press Enter again to reb[...]

50 | Install and Start Network Discovery Network Discovery 5 Verify that the options are set as follo ws. Do not change opt ions that are not listed here. Use the arrow keys to make changes. Logical Process or Enabled Sequential Memo ry Access Disabled 6 Press Esc. You see the Main menu again. 7 Use the arrow keys to select Boot Sequence and press [...]

Set the BIOS boot sequence | 51 Setup Guide Embedded SCSI Control ler SCSI IDE CD-ROM Cont roller Auto Diskette Controlle r Auto USB Controller On without BIOS support Embedded GB NIC 1 + 2 On NIC 1 PXE Disabled NIC 1 PXE Disabled Serial Port 1 COM1 16 Press Esc. You see the Main menu again. 17 Use the arrow keys to select Console Redirection and p[...]

52 | Install and Start Network Discovery Network Discovery 5 Verify that the options are set as follo ws. Do not change opt ions that are not listed here. Use the arrow keys to make changes. 1. CD-ROM Device 2. Hard Drive C : 3. Diskette Drive A: 6 Press Esc. You see the Main menu again. 7 Use the arrow keys to select Hard-Disk Drive Sequence and p[...]

Set the BIOS boot sequence | 53 Setup Guide 13 Use the arrow keys to select Console Redirection and press Enter. 14 Verify that the options are set as follows. Do not change options that are not listed here. Use the arrow keys to make changes. Console Redirec tion Off Note: All other BIOS settings do not affect Network Discovery and can be set as y[...]

54 | Install and Start Network Discovery Network Discovery 9 Press Enter . A confirmation message appears. 10 Press F8 to confirm. A progress message appears that says “Saving Configuration.” 11 When the configuration is saved, press Esc to return to the main menu. 12 Repeat Step 6 to Step 11 to create the secon d logical drive. 13 When both lo[...]

Install Network Disco very software from the CD | 55 Setup Guide To install Network Discovery 1 Place the Network Discovery installation disc in the CD-ROM drive of the server and restart the server. Note: Network Discovery will install if you ha ve 1, 1.5, 2, 2.5, or 4GB of memory. I f y o u h a v e m o r e t h a n 4 G B , t h e s o f t w a r e w [...]

56 | Install and Start Network Discovery Network Discovery Giv e the P eregrine applianc e its net w ork information Working with the configuration interface, you will enter the IPv4 address of the Peregrine appliance, the network mask (also called a netmask), and the IP address of the gateway. This in formation is on your completed Pre-setup Quest[...]

Give the Peregrine appli ance its network information | 57 Setup Guide 1) Return to ma in menu 2) IP Networkin g 3) Appliance sy stem variables 4) Appliance co mmunity strings 5) Host name 6) Workgroup 7) Administrato r's E-mail Address 8) Mail server 9) Time server 10) Change pass word 5 Type 2 and press Enter. The screen shows the IP Network[...]

58 | Install and Start Network Discovery Network Discovery 15 Type 6 and press Enter. 16 Wait briefly. Import ant: While you’re waiting, change the Peregrine appli ance’s default password for security. To change the Peregrine appliance ’s default password On the IP Networking menu: 1) Return to ma in menu 2) Refresh 3) IP ADDRESS 4) NETMASK 5[...]

Give the Peregrine appli ance its network information | 59 Setup Guide To complete the installation 1 Type 1 and press Enter. The screen shows the Appliance Management menu: 1) Settings 2) Actions 3) Appliance ha rdware information 4) Exit and log off 2 If the Peregrine appliance is in its permanent location, type 4 to exit and log off. 3 If you ha[...]

60 | Install and Start Network Discovery Network Discovery 2) Actions 3) Appliance ha rdware information 4) Exit and log off 1 Type 2. The screen shows the Appliance Actions menu: 1) Return to ma in menu 2) Appliance shutdown 3) Appliance restart 4) Set time 5) Synchronize time 6) Add licenses from floppy 7) Copy listene r security keys to fl oppy [...]

Connect the appliance to the network | 61 Setup Guide Wa rn i n g : Peregrine Systems strongly re commends that the Peregrine appliance be placed on the inside of the corporate firewall. The port that allows the Peregrine appliance access to the network must be Ethernet. Network Discovery automatica lly detects what speed the Ethernet port is and w[...]

62 | Install and Start Network Discovery Network Discovery IBM xSeries 330 P eregrine appliance On the IBM xSeries 330 Peregrine appliance, connect the top-of-the-network device to the Peregrine appliance’s Ethernet port 1, the top left port. IBM xSeries 336 P eregrine appliance On the IBM xSeries 336 Peregrine appliance, connect the top-of-the-n[...]

Connect the appliance to the network | 63 Setup Guide Dell 1750 P eregrine appliance On the Dell 1750 Server, connect the top-of-the-network device to the Peregrine appliance’s Ethernet port 1, the left port. Dell 1650/1850/2650 P eregrine appliance On the Dell 1650, 1850, or 2650 Server, conn ect the top-of-the-network device to the Peregrine ap[...]

64 | Install and Start Network Discovery Network Discovery HP DL360/DL380 P eregrine appliance On the HP Server, connect th e top-of-the-network device to the Pe regrine appliance’s Ethernet port 1, the right port. C onnec t a management worksta tion to the network You will use the management workstation to access Network Discovery through the br[...]

(Optional) Connect data backup eq uipment and pa ger hardware | 65 Setup Guide Note: To suppress this warning, you need to turn off the “UPS warning,” s ee Disabling UPS warnings on page 89 . (Optional) C onnec t da ta backup equipment and pager ha rd ware Connecting data backup equipment is optional. Connectin g pager hardware is also optional[...]

66 | Install and Start Network Discovery Network Discovery Note: If you decide to perform this proc edure, you must have purchased an internal modem according to the specifications in C ompatibility Matrix on page 33 . To connect the Peregrine appliance to a telephone line 1 Plug one end of a tel ephone line ca ble into the m odem connector on the [...]

(Optional) Using terminal emul ation software | 67 Setup Guide Item Requirement Speed 9600 Bits 8 Parity None Stop Bits 1 Terminal type vt100[...]

68 | Install and Start Network Discovery Network Discovery[...]

Appliance Management | 69 CHAPTER 6 Appliance Managemen t The following flowchart shows all the im portant tasks that must be completed to set up your appliance. There ar e othe r optional tasks described thr oughout the chapter. Log in to Netw ork Discovery Assign system name, contact, location Change community str ings Set domain name Set time zo[...]

70 | Appliance Management Network Discovery L og in to Netw ork Disco v er y To log in to Network Discovery, you must have the following:  access to a web browser with  Sun Java 1.4.2 or 1.5 enabled  Javascript enabled  pop-up windows enabled  the IP address or domain name of the Peregrine appliance  a valid Network Discovery acco[...]

Log in to Network Discov ery | 71 Setup Guide Note: Account names are all lowercase. Passwords are case-sensitive. “PASSWORD” and “pas sword” are two different passwords.  Once the account name and pass word are accepted, the Network Discovery Home page and Toolbar appear.  After the Toolbar appears, but before it is activated for use[...]

72 | Appliance Management Network Discovery concentrator, switch, or ro uter as the Peregrine appl iance, at least during your first use of Network Discovery.  Try pinging the IP address of your Pe regrine appliance. If the Peregrine appliance does not respond, try pinging the conce ntrator or switch to which the Peregrine appliance is attached.[...]

The Home page | 73 Setup Guide  Your management workstation and the Pe regrine appliance are on opposite sides of your corporate firewall. You should see a dialog box t hat explains that Network Discovery is trying to connect and shows an error message. To resolve the problem, do one of the following:  Ensure that your management workstation [...]

74 | Appliance Management Network Discovery T h r e e r o w s o f n a v ig a t i o n h y p e rl i n k s a p p e ar a t t h e b o tt o m o f t h e H o me p a g e ( a s well as at th e bottom o f the Report, Stat us, Administrati on, and Help windows ). The first row of hyperlinks (which someti mes ends in plain, unlinke d text ) shows you the path y[...]

The Toolbar | 75 Setup Guide The T oolbar The Toolbar provides a way to naviga te through Network Discovery. The Toolbar has three main parts:  banner or title bar  buttons  status window There are three groups of Toolbar button s. Some buttons may be unavailable, depending on your license. The banner or title bar The Toolbar banner displa[...]

76 | Appliance Management Network Discovery Assign a syst em name, contact, and location  “System name” is the name of the network or part of the network that Network Discovery is currently managing . The system name is displayed in the Toolbar banner.  “System contact” is the Netw ork Discovery Administrator.  “System location?[...]

Change the Peregrine applianc e community strings | 77 Setup Guide Change the P eregrine appliance c ommunity strings We recommend that you:  Change the Peregrin e appliance’s read-only string to th e one used by the rest of the devices in your network. The read-only community string allows read access to the Peregrine appliance MI B.  Chan[...]

78 | Appliance Management Network Discovery 2 Type the new read-only or read/write community st ring in the appropriate field. 3 Click Change . S et the time z one Note: You must set the time zo ne when you first configure Network Discovery . Changing to the appr opriate time zone will allow Network Discovery to adjust the local time relative to Co[...]

Enter the domain name server | 79 Setup Guide Note: When you change the time zone, som e software modules restart and you may see a Start Log message. This is normal. Network Discovery may not be available for a couple of minutes. (I f you change it later, when there is more data, Network Discovery could be unavai lable for 20 to 30 minutes.) Enter[...]

80 | Appliance Management Network Discovery To enter the domain search order 1 Click Administration > Appliance management > Domain name servers . 2 Type the new domain search order in the bottom field. When you enter the domain names in eith er field, separate the entries wit h commas. For example: “example.com,eastern.example.com,sales.ex[...]

Enter the host name | 81 Setup Guide Enter the host name A h os t n am e a l lo w s yo u t o r e f e r t o a de v i ce b y a na m e ra t h e r t h a n an I P ad d r es s . Network Discovery uses the ho st name to refer to itself in the e-mails it sends. Note: Define a domain name server before changing th e host name. The Host name page has two mod[...]

82 | Appliance Management Network Discovery (Optional) Enter the W orkgr oup name Enables you to change the NetBIOS workgroup name. Workgroups are used primarily by Microsoft Windows. The wo rkgroup name dete rmines where in your Network Neighborhood you will find the Peregrine appl iance. The Peregrine appliance has a shared directory into which y[...]

(Optional) Enter the A dministrator e-mail address | 83 Setup Guide (Optional) Enter the A dministrat or e-mail address Enter the e-mail address of the Netwo rk Discovery Administrator, and that address will receive informat ion on mail delivery problems. If you enter an e-mail address that is not valid, you will cause “message undeliverable” e[...]

84 | Appliance Management Network Discovery (Optional) Enter the SMTP ser v er An SMTP server handles standard Inte rnet e-mail. Network Discovery can use this server when it generates e-mail mess ages to tell you what is going on in your network or with other processes such as a daily backup. If you do not enter an SMTP server, e-ma il f rom Netwo[...]

Set the system time | 85 Setup Guide 2 Enter the Host name or IPv4 add ress of the SMTP server. 3 Click Change . S et the sy stem time Network Discovery use s the system time to monitor your network, to generate reports, and to adjust to daylight savings time automatically. Perform one of the t wo following procedur es, not both.  Set the date a[...]

86 | Appliance Management Network Discovery Note: Seconds are not set explicitly. When you click the Set Time bu tton, seconds are set to 0. To set the t ime and date 1 Make sure the time zone is set (see Set the tim e zone on page 78 ). 2 Click Administration > Appliance management > Set time . 3 Enter the Year, Month, Day, Hours, an d Minut[...]

Set the system time | 87 Setup Guide 3 Enter the IPv4 address of the server with which you want to synchronize time. 4 Click Synchronize Time . The time is now the same as the server you synchronized with, but the times may diverge later. Enter a n NTP ser ver to sync hr oniz e the time (continually) Entering an NTP server is optional. An NTP (Netw[...]

88 | Appliance Management Network Discovery Change the default Admin passw ord Note: You should change th e password for the default admin account as soon as possible for secur ity reasons. For addition al security suggestio ns, see Security Check list on page 153 . Note: When you change the password for th e admin account, you will have to log in [...]

About disabling warnings | 89 Setup Guide About disabling w arnings The use of a UPS (Uninterruptible Po wer Supply), an internal mode m and regular backups of Netwo rk Discovery data are all highl y recommended. Network Discovery generates warnings if it does not detect a UPS or modem or if daily backups have been configured but are not occur ring[...]

90 | Appliance Management Network Discovery To enable or disable the UPS warning 1 Click Administration > System prefe rences > Display warnings. 2 For UPS warnings enabled, click Yes or click No . 3 Click Change . Disabling modem warnings Network Discovery generates warnings if it does not de tect an inte rnal mode m. If you have chosen to r[...]

Licenses | 91 CHAPTER 7 Licenses Peregrine Systems makes increased functionality available through license files you can install once you receiv e them from Peregrine Customer Support. How it w orks To see what licenses are cu rrently installed on your Peregrine appliance, see Status > Current Settings > Installed Licenses . You request a lic[...]

92 | Licenses Network Discovery You can use Network Discovery with this default license temporarily, or you can go ahead and request the license that will give you the full functionali ty you purchased, as well as the most up-to-date softwa re components. Maintenance contracts entitl ing you to periods of support f rom Peregrine Systems Customer Su[...]

Request a new licens e | 93 Setup Guide  Environment poller  Mapping engine (connectivity) Request a new lic ense If you purchased Network Discovery from an Original Equipment Manufacturer or a Value-Added Reseller, follow your OEM/VAR’s inst ructions to obtain a license. You can send a request for a new license in two ways:  The Peregri[...]

94 | Licenses Network Discovery Install the new license Peregrine Systems Customer Support gene rates your new license fil e and sends it to you attached to an e-mail. Note: If the license asks the Peregrine app liance to do too much, (for example, a license for more devices than the Peregrine appliance can support) the Peregrine appliance will tak[...]

Set up Network Discovery | 95 CHAPTER 8 Set up Ne tw or k Di sc o v er y The following flowchart shows all the im portant tasks that must be completed to set up Network Discovery. There are other optional tasks described throughout the chapter. Network Discovery allows you to define quite precisely what devices in your network it will discover and [...]

96 | Set up Network Discovery Network Discovery Import ant: If you are usi ng Network Discover y with Desk top Inventory, you must follow th e steps outlined i n Using Network Discovery with Desktop Inventory and Desk top Administration . How it w orks Essentially, network configura tion works as follows. Yo u add IPv4 ranges that you want Network [...]

Set up the IPv4 range(s) to discover | 97 Setup Guide Note: The list of comm unity stri ngs must be separated by co mmas (for example, “public,private,string1,string2”). 3 Click Change . Note: Hop 0 (zero) is always the Peregrine appliance itself, an d hop 1 is always the default gateway. Run Router Discovery 1 Click Administration > Router [...]

98 | Set up Network Discovery Network Discovery Impor t y our IPv4 ranges from a CSV file Instead of entering all your IP ranges manually, you ca n i m p o r t t h e m f r o m a C S V file. The file must be set up pr operly, as in the example below. To import IPv4 rang es from a CSV file 1 Click Administration > Network configuration > Import[...]

Set up the IPv4 range(s) to discover | 99 Setup Guide Groups/Sets in the CSV file, and you do not select a default, the IP range will not be imported. 5 Click Import . Once you import the CSV file, you will see a report explaining whether or not the import was successful. Read the report carefully to ensure that all your IPv4 ranges have been impor[...]

100 | Set up Network Discover y Network Discovery To delete an IPv4 range 1 From Administration > Network configuration > List IPv4 ranges . 2 Select the IPv4 range. If the range has subranges, Network Discovery gives you a ch oice of deleting only the range or of deleting the range plus all of its subranges. 3 Click Delete this IPv4 range . [...]

Set up the IPv4 range(s) to avoid | 101 Setup Guide 3 For Property Set/Group , select Network: Active Discovery . Network Discovery will perform netwo rk discovery (pi ng, poll, and table read) on the rang e you have entered. 4 Click Submit . Repeat step 1 to step 4, if ne cessary, for all your subnets. You have added the range(s) to discover to yo[...]

102 | Set up Network Discover y Network Discovery Add ranges for DHCP ser v ers and unmanaged routers If you have one or more DHCP servers or you have unmanaged routers, add their IPv4 addresses and apply the appropriate Property Group so that Network Discovery will monitor th e ranges differently. To add IPv4 addresses to be treated as DHCP server[...]

Add community strings—the quick way | 1 03 Setup Guide Here’s how it works. You give commun ity strings to a Community Proper ty Group and the n appl y the Community Pr operty Group to an IPv4 range. For now, just add all your co mmunity strings to on e Property Group, the “glo bal” Community Property Group. Note: Community strings are case[...]

104 | Set up Network Discover y Network Discovery Activa te your pr oposed changes The Activate Changes page allows you to revi ew all the changes you have proposed for Netwo rk Discovery network configuration before actually making those change s take effect. Note: Changes to network configuration do not take e ffect if you do not activate them. T[...]

Check that it’s working | 105 Setup Guide Peregrine Systems recommends waitin g at least 48 ho urs while Network Discovery is first discovering your network. If you have concerns after th at, call customer support. Are de vices appearing on the Net w ork Map? Within the next few minutes, you can chec k that network discovery is occurri ng. To che[...]

106 | Set up Network Discover y Network Discovery To check the Device Filters Report  Click Status > Filtered devices To see a full list of po ssible filters, click Help > Classifications > Device Filters . Check the Device Modeling Queue During the initial discovery of your ne twork, the modeli ng queue may show devices, depending on t[...]

Refining Network Discovery | 107 CHAPTER 9 Refining Net w ork Disco v er y The procedures in this chapter are option al. You may wish to come back to this chapter after Network Discovery has been up and running for a while. Here you will learn how to take advantage of the precision Network Di scover y offers you for setting up Network Discovery. A [...]

108 | Refini ng Network Discovery Network Discovery Y o u c an l e a v e d i s co v e r y s e t up t h a t w a y , i f i t i s s a ti s f a c t o r y to y o u . I n f ac t , i f t h e r e is a lot of change in your network, leaving it alone may be the best thing to do. However, you can set discovery up more precisel y. For instance , you may want t[...]

A tree of IPv4 ra nges | 109 Setup Guide You will be creating a tree of ranges and the tree can be as complicated as necessary to have Network Discovery monitor your network the way you want. Note: A range can consist of one device. The start ing and ending IPv4 addresses are the same. Note: If you decide th at two adja cent IPv4 ranges re ally sho[...]

110 | Refini ng Network Discovery Network Discovery To merge IPv4 ranges 1 Administration > Network configu ration > Merge IPv4 ranges. Network Discovery displays all adjacent ranges sharing identical properties along with what the re sults of merge will be. 2 Click Merge . You have merged any adjacent identica l IPv4 ranges in your proposed [...]

Network Pr operty Groups | 111 Setup Guide  Administration > Network configuration > Network Pro perty Groups > List Network Pr operty Groups The list is a table with the names of the groups on the left and the names of the properties across the top. Here is a list of default Network Property Groups:  global  Active discovery  [...]

112 | Refini ng Network Discovery Network Discovery The following properties are in every Network Property Group: Property Purpose Hardcoded Default Setting Allow devices Allow devices to be added Off Actively ping Actively ping devices for discovery Off NetBIOS query Query devices fo r their NetBIOS names (the computer user name s) Off Resource/En[...]

How to use Network Property Groups | 113 Setup Guide How t o use Network Pr oper t y Gr oups Some of the propert y groups cause Network Discov ery to give you more da ta than others, but in doing so they also generate more traffic on th e network and cause more load on the device being moni tored. It can be a trade-off, a balance between efficiency[...]

114 | Refini ng Network Discovery Network Discovery Making changes to Netw ork Pr oper ty Groups You are unlikely to need to know how to create, modify, or delet e Network Property Groups. The default Network Pr operty Groups will almost cer tainly meet your needs, but if they do n’t, h ere are the instruction s. Note: If a Property Group has bee[...]

Making changes t o Network Property Groups | 1 15 Setup Guide Crea te a Netw ork Propert y Gr oup Add a Network Property Gro up 1 Administration > Network configuration > Network Pro perty Groups > Add a Network Property Group. 2 Give your new Property Group a name. 3 Give your new Property Group a description. 4 For each parameter, click [...]

116 | Refini ng Network Discovery Network Discovery Apply a Netw ork Proper ty Group to a range You might think of it as addi ng ranges that you want to subtract in some way from the preceding range. Each success ive range that you add takes all its properties from the range of which it is a subset—except the properties you specify for it. The ?[...]

Community Property Groups | 117 Setup Guide To create a Community Property Grou p 1 Administration > Network configuration > Community Property Group > Add a community property group. 2 Give a name to the Communit y Property Group. Use a name that is meaningful to you. 3 Add a description . 4 Under the heading Add a Community String enter [...]

118 | Refini ng Network Discovery Network Discovery More on community strings If you do not add any commun ity strings, but keep “pub lic” (the default) in the list, Network Discovery will attempt to read the MIB of all devices in the defined IP range or set of rang es using only “public.” Note: If you do not add any community st rings and [...]

More on community s trings | 119 Setup Guide either disable all such traps o r use only a single correct community string for each device that issues a trap. Note: If another network managemen t system is used in the same network with Network Discovery, this other system may generate alarms due to these traps. Directed C ommunity Strings If a devic[...]

120 | Refini ng Network Discovery Network Discovery You have deleted a single community st ring from a Community Property Group in your proposed configuration, but your change will not take place until you activate changes. To delete a Community Property Group 1 Click Administration > Network configuration > Community Property Groups > Del[...]

Reviewing and activating your c onfiguration changes | 121 Setup Guide the strings you added. I t’s a shortcut to save you from entering IPv4 ranges more than once. You should always give your Property Sets meaningful names, for example “servers” or “routers” so you can apply it to specific portions of your network. You can list, add, mod[...]

122 | Refini ng Network Discovery Network Discovery 2 If you wish to see details on the prop osed changes to the IPv4 ranges, you can click on the tree di agram to expand it. New ranges appear in green. Changes to existing ranges are in yellow. Removed ranges a re in grey. 3 Review the changes to make sure the new configuration is correct. If you d[...]

Setting up Accounts | 123 CHAPTER 10 Set ti ng up A c c ou n ts Once you have set up th e Peregrin e appliance and configured Network Discovery, you will want to set up acco u nts. For each account, you can set the name, password, and other important information. Make sure anyone who needs to work wi th Network Discove ry has an account, and knows [...]

124 | Setting up Accounts Network Discovery How man y people c an use Netw ork Disco ver y a t once Network Discovery supports a maximum of 250 accounts. More than one account can be used at a time. Up to six accounts can view a Network Map simultaneously . Up to 20 accounts can use any part of Network Discovery other than the Netwo rk Map simultan[...]

Creating accounts | 125 Setup Guide You should also modify the capab ilities of the account and the contact da ta for the person who owns the account. You can also modify the properties of the account , but this is optional ; the account owner can perfor m these actions on his or her own account. Whether you just create an account or whether you cu[...]

126 | Setting up Accounts Network Discovery After you create an account, a shortcut menu appears. You can use the shortcut menus to continue working wi th the account. To create a passwo rd for an account Note: Alternative: If you see a brief menu on the screen, click Modify account password , then skip to Step 4 . 1 Click Administration > Accou[...]

(Optional) More Account Administrati on | 127 Setup Guide To change an account type 1 Click Administration > Account administration > Account capabilities . 2 Select the account from the li st box. 3 Click Modify Capabilities . 4 Select the account type from the list box. Note: You should have a single Administrato r account. That account sho[...]

128 | Setting up Accounts Network Discovery Note: You can make changes to your own account at Administration > My account administration .[...]

Backup and Restore | 129 CHAPTER 11 Backup and Restor e Every day, after midnight, Network Discover y saves its data to a backup partition on the Peregrine appliance. In addition, you have th e option of saving the data externally to an FTP site or to a tape. If necessary, you can restore the data from either the in ternal or the ext ernal ba ckup [...]

130 | Backup and Restore Network Discovery internal backup. Once the internal ba ckup is complete, Network Discovery sends that internal backup to the FTP sit e and/or to the USB tape drive. When you restore data, you also have two options. You can restore either from the internal backup or from the external backup. Import ant: After a restore, th [...]

Configuring an external backup | 131 Setup Guide  Windows 2000 Professional (IIS 4)  Red Hat Linux: Kernel 2.2.12, ProFTPD version 1.2.6 For a recommen ded USB tape d rive, see Appendix C, Extra H ardware on page 157 . Note: For FTP backups, you must have read/w rite permission on the repository device. Tip: For increased security on FTP back[...]

132 | Backup and Restore Network Discovery The default is Off. Note: The tape option does not appear if you do not have a tape drive connected. However, the tape option does still appear, if you disconnect the tape drive after you have config ured the external backup as “Tape On”. Note: If you have just restored a backup fr om an older applianc[...]

Configuring an external backup | 133 Setup Guide  valid characters: A–Z, a–z, 0–9 @ (at symbol) , . (period ), - (hyphen)  length of input: 4–50 characters 4 Enter the password for the FTP server (required).  length of input: 4–20 characters 5 Enter the host name or IPv4 address of the FTP server (required).  valid characters:[...]

134 | Backup and Restore Network Discovery 10 Choose whether or not you will back up scan files. (Scan f iles will take up a lot of space.) 11 Click Submit . Network Discovery will now back up its data to th e FTP site once a day.  You can check the backup log at any time by clicking Administration > Backup and restore > View backup log . [...]

To run an internal or external backup immediate ly | 135 Setup Guide To test your external FTP backup 1 Click Administration > Backup and restore > Test external backup . 2 Select FTP. 3 Click Test . A screen appears showing your FTP configuration information. 4 Click Confirm . A message appears, telling you if the test was successful or not.[...]

136 | Backup and Restore Network Discovery Wa rn i n g : If tape backup is selected, the tape in the drive will be erased. To back up your data immediately 1 Click Administration > Backup and restore > Run external backup now . 2 Click Backup now . Creating an internal backup If you select this option, you will send the active data to the bac[...]

Restoring yo ur data | 137 Setup Guide To restore your data from an internal backup 1 Click Administration > Backup and restore > Restore from internal backup . 2 You can choose whether or not you will keep your current scan files if there are none in the backup. 3 If Network Discovery has been set up for e-mail, choose whether or not an e-ma[...]

138 | Backup and Restore Network Discovery Restoring fr om tape If you have configured a ba ckup USB tape drive, you can use this procedure to restore your data. To restore your data from a tape 1 Click Administration > Backup and restore > Restore from tape . 2 You can choose whether or not you will keep your current scan files if there are [...]

Restoring yo ur data | 139 Setup Guide Step 1: Setup your new Peregrine appliance Perform the procedures as detailed in this Setup Guide , Chapter 5, Install and Star t Network Disc overy . If your new appliance will have the same IP address as the old appliance, do not connect the n ew appliance to the networ k yet. You will do that later in this [...]

140 | Backup and Restore Network Discovery Step 3: Connect the crossover cable between the two appliances Connect a cross over cable to Ethernet port 2 on the Peregrine appliance. Ethernet Port 2 on the IBM xSeries 335: Ethernet Port 2 on the IBM xSeries 330: Use Ethernet port 2 for the crossover cable Use Ethernet port 2 for the cross over cab le[...]

Restoring yo ur data | 141 Setup Guide Ethernet port 2 on the IBM 336: Ethernet port 2 on the Dell 1750: Ethernet port 2 on the Dell 1650/1850/2650: Use Ethernet port 2 for the crossover cable Use Ethernet port 2 for the crossover cable Use Ethernet port 2 for the crossover cable[...]

142 | Backup and Restore Network Discovery Ethernet port 2 on the HP DL360/DL380: Step 4: Check the connection between the two appliances To check the connection between the two appliances 1 On the new appliance, click Administration > Backup and restore > Test external backup and restore . 2 Select “appliance.” 3 Click Test . Step 5: Rem[...]

Restoring yo ur data | 143 Setup Guide Step 8: Restore on new appliance To restore your data from another applia nce 1 On the new appliance, click Administration > Backup and restore > Restore from another appliance . 2 If Network Discovery has been set up for e-mail, choose whether or not an e-mail notification will be sent and to whose acco[...]

144 | Backup and Restore Network Discovery[...]

Shutting down the Pere grine Applia nce | 145 CHAPTER 12 Shutting down the P er egrine Appliance How t o shut down the P eregrine applianc e Wa rn i n g : It is extremely important to sh ut down the Peregrine appliance properly. If the correct procedure is not followed, you risk corrupting the data on the Peregrine appliance. Make sure that every p[...]

146 | Shutting down the Peregrine Appl iance Network Discovery[...]

Before you call... | 1 47 CHAPTER A B efor e y ou call... You can save yourself some time, if yo u make sure your Peregrine appliance has the most up-to-date software before you contact Peregrine Systems Customer Support. Topics in this chapter include:  Over view on page 147  Check that your maintenance license is current on page 148  Che[...]

148 | Before yo u call... Network Discovery Check that y our maintenance license is curr ent To check that you are still entitled to support 1 Click Statu s > Current Settings > Installed Licenses 2 See the value of the attribute, “Maintenance valid until:” Check that y ou hav e the lat e st softwar e components Peregrine continually impr[...]

Download the new component(s) | 149 Setup Guide Download the ne w component(s) If the packages posted on the web site are newer than those currently installed on your Peregrine Appliance, download the latest software component(s) to your workstation. Install the new component(s) Pick a time to perform the upgrade when users are unlikely to be acces[...]

150 | Before yo u call... Network Discovery After y ou install new components To check that the latest softw are component is installed  Status > Current Settings > Installed components . If you installed jay or rulebase componen ts, changes are not instantaneous. You will not see changes in your data until th e Device Modeler has updated.[...]

After you install ne w compone nts | 151 Setup Guide The device goes to the top of the device modeler’s queue. Note: There may be a delay of as much as 1–2 hours be fore the device appears on the Network Map. If you still have a problem afte r the latest soft ware components have been installed, and the device model has be en updated, contact P[...]

152 | Before yo u call... Network Discovery[...]

Security Checklist | 1 53 CHAPTER B S ecurit y Checklist Although your Peregrine appliance will op erate even if you do not follow these procedures, we strongly re commend th at you take the fol lowing steps to reduce risk. Step 1 Place your Peregrine appliance behi nd your institution/corporation’s firewall. The Peregrine appliance stores a lot [...]

154 | Security Checklist Network Discovery Step 3 Eliminate known account names “adm in” “itmanager”, “itemployee”, and “demo.”  Create a new Admin account for th e Network Discovery Administrator.  (optional) Create a new Demo account for training us ers.  Log into the new Adm in account.  Delete the accounts named “a[...]

| 155 Setup Guide There is information abou t accounts in Chapt er 10 , Sett ing up Accounts on page 123 and there is information about event filters in the Network Discovery User Guide . Step 5 Change the Peregrine appliance’s defa ult password (“Appliance”) in the configuration interface. This is a documented password, known to:  Admin a[...]

156 | Security Checklist Network Discovery[...]

Extra H ardware | 15 7 CHAPTER C Ex tra Har dw ar e The following hardware is not supplied with the Peregrine appliance but is either required to provide extra f unctionality or is recommende d. Note: To connect all three pieces of equi pment—a UPS, backup equipment and pager hardware—attach a Univ ersal Serial Bus (USB) hub. Uninterruptible P [...]

158 | Extra Hardware Network Discovery Note: The Smart-UPS 1000 USB is the smalle st recommended UPS, but larger ones may be used. Recommended UPS units for A f rica, Asia, Eur ope , Australia, the Middle East , and the S outh P acific Customers in Africa, Asia, Europe, Aust ralia, the Middle East, and the South Pacific require a 230 volt UPS. The [...]

External Modem | 159 Setup Guide Required External USB tape drive, providing at least 20 gigabytes of uncompresse d storage. The connector must be USB. Th e tape drive must work with Linu x USB storage drive. External Modem Used for Alphanumeric paging Required Must conform to ITU Recommendations V.32, V.22 bis, V.22, V.23, V.25, V.21 (that is, be [...]

160 | Extra Hardware Network Discovery Any new processor must match the existing processor in your Peregrine appliance. You can add an internal modem to the IBM xSeries 335 or the IBM xSeries 330, Dell 1750, Dell 1650, or HP360. An internal modem is used with an analog telephone line to give access to Peregrine Systems Cu stomer Support. When you a[...]

Adding a CPU or a modem later | 161 Setup Guide required for Network Disc overy will be used. After the packages have been installed, the CD ejects, and the server reboots. 2 Remove the CD and store it in a safe place. Network Discovery can now use the added CPU or modem. If you see an error mess age telling you that ther e is a problem with the ha[...]

162 | Extra Hardware Network Discovery[...]

PEREGRINE | 163 | 163 Index A AC power connecting 47 account change type 127 create a passwor d 126 creating 124 how many can access Network Disco very 124 pre-installed 123 setup 123 types Administrator 124 Demo 124 IT Employee 124 IT Manager 124 activate changes 104 Administrator account 124 password, changing 88 alarms turn off see disabling war[...]

164 | Index Network Discovery CPU adding later 159 customer support access 17 D data backup 158 connect hardware 65 date and time setting 85 synchronizing continually 87 once 86 Dell 1650 63 Dell 1750 63 Dell 1850 63 Dell 2650 63 Demo account 123 device filters report 105 device model status report 105 DHCP 20, 25 servers 102 static address for Per[...]

| 165 Setup Guide Internet Explorer minimum version 42 IPv4 address 16 of the appliance 5 6 IT Employee account 123 IT Manager account 123 J Java enable 43 JavaScript enable 43 L license 91–94 basic discovery 92 default 91 disaster recovery 92 Evaluation 92 install 94 maintenance 92 check if current 14 8 request 93 listener configuration 31 log o[...]

166 | Index Network Discovery Peregrine Systems Customer Support access 17 access options 27–30 Internet 27 Remote Access Server 28 telephone line 28 Virtual Private Network 28 power connecting 47 pre-installation 11 checking the managemen t workstation 42 preparing the network 23 questionnaire 15 pre-installed accounts 123 preliminary work 12 pr[...]

| 167 Setup Guide troubleshootin g at startup 104 Exceptions reports 105 when logging in 71 U unmanaged routers 102 upgrading software 1 47–151 UPS 157 acceptable units 157 connecting 64 warning, enable/d isable 89, 90 V Virtual Private Network 28 W workgrou p name, enteri ng 82[...]

168 | Index Network Discovery[...]

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